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Northwestern Mutual
Senior IT Audit Specialist
Northwestern Mutual Milwaukee, Wisconsin
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/14/2026
Full time
About the Job: The IT Audit Senior Specialist will be responsible for supporting the planning, execution, and reporting of information technology and cybersecurity audits. This role contributes to risk-based audit work by evaluating IT processes, assessing control design and operating effectiveness, documenting results, and communicating observations and recommendations in a clear, accurate, and professional manner. What You'll Do: Serves as a contributing team member on technology, cybersecurity, and integrated audits under the direction of more experienced audit professionals. Supports audit planning by helping understand business and technology processes, identify relevant risks, develop audit objectives, and define appropriate testing procedures. Evaluates the design and operating effectiveness of controls that manage technology, cybersecurity, operational, regulatory, and financial reporting risks. Performs audit testing across common IT control areas, such as access management, change management, system development, configuration management, data integrity, backup and recovery, business continuity, logging and monitoring, and third-party or cloud-related controls. Prepares clear, logical, well-supported, and accurate workpapers that document procedures performed, evidence reviewed, conclusions reached, and any identified exceptions. Drafts audit observations and issue content that clearly explain the condition, risk, root cause, and recommended corrective action, consistent with department guidelines. Applies working knowledge of audit standards, risk and control concepts, and technology processes to evaluate control gaps and support audit conclusions. Communicates audit status, testing results, potential issues, and recommendations to audit team members, business stakeholders, and IT management in both technical and non-technical terms. Demonstrates effective interviewing, inquiry, and note-taking skills to understand processes, clarify assumptions, validate evidence, and support audit conclusions. Manages assigned audit work across one or more concurrent audits by meeting deadlines, escalating questions or concerns timely, and adjusting to changing priorities. Builds business, technology, cybersecurity, and project management knowledge through audit work, stakeholder interaction, self-directed learning, and professional development. Uses data, reporting, and analytic tools, where applicable, to support audit testing, improve efficiency, and develop deeper insight into risk and control effectiveness. What You'll Bring to the Role: Bachelor's degree in Management Information Systems, Information Technology, Cybersecurity, Risk Management, Accounting, Finance, Business, or a related field. Three or more years of experience in IT audit, cybersecurity audit, internal audit, compliance, technology risk, technology operations, or a related field. Strong written and verbal communication skills, with the ability to document audit work clearly and communicate effectively with technical and non-technical stakeholders. Working knowledge of IT audit concepts, risk and control principles, and common audit standards or frameworks, such as COBIT, NIST, ISO, ITIL, IIA Standards, or similar frameworks. Solid understanding of general IT control topics, including logical access, change management, system development, configuration management, data integrity, encryption, retention and disposal, backup and recovery, business continuity and disaster recovery, logging and monitoring, and vulnerability or security management. Ability to analyze information, identify control gaps, support conclusions with evidence, and communicate the business or technology risk in a practical and understandable way. Strong organization and time management skills, with the ability to manage multiple assignments, meet deadlines, and produce high-quality work. Demonstrated curiosity and willingness to continue developing technical knowledge, audit skills, business acumen, and project management capabilities. Ability to work effectively in a team environment, receive feedback, collaborate with audit colleagues, and build productive relationships with stakeholders. Willingness to obtain or actively work toward a relevant professional certification, such as CISA, CISSP, CIA, CRISC, CISM, CPA, or a similar credential. Experience with a large corporate internal audit function, public accounting firm, consulting firm, financial services organization, or regulated environment preferred. General understanding of Model Audit Rule, SOX, IT general controls, cybersecurity controls, or regulatory-driven audit work preferred. Compensation Range: Pay Range - Start: $70,320.00 Pay Range - End: $105,480.00 Geographic Specific Pay Structure: Structure 110: $77,360.00 USD - $116,040.00 USD Structure 115: $80,880.00 USD - $121,320.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Technology Solutions Specialist
NAFSA: Association of International Educators Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Security Operations Center Manager
Brinks
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Credentialing Specialists
Medical Provider Resources, Inc. Wichita, Kansas
Job Description Job Description Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year Growth Opportunities Cross-Training Career Development Program Team Member Appreciation Flexible Schedules Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of Provider Enrollment experience preferred. Must be working toward PE Certification. Experience with CAQH and PECOS. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) Relevant education and certification a plus. 5+ years of experience preferred. MAIN DUTIES Enroll medical providers in health plans. Coordinates credentialing data needed for enrollment, contracting, and other related purposes. Creation and maintenance of CAQH Application. Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. Complete Third-Party Payer Applications. The ability to work with diverse internal and external customers. Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of experience preferred. Must be working toward NAMSS Certification. Experience in working with provider database and running reports. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) 5+ years of experience preferred. Relevant education and NAMSS certification a plus. MAIN DUTIES Process Initial Appointment Applications. Process Locum Tenens Initial Appointment Applications as Requested. Process Requests for Additional Privileges. Process Telemedicine Applications. Process Reappointment Applications. Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Proficient in Office 365 including SharePoint. Database maintenance using SQL and Azure or desire and ability to learn. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Preferred Education and Experience 3+ years of relevant experience preferred. MAIN DUTIES Credentialing Contact Changes. Initial Request for Privilege Monitoring. Monitor the Data Integrity through Prebuilt Reports. Report Assembly. Auditor and Process Improvements. Provider Enrollment Group Changes. SharePoint and other Apps. Monthly Dashboards. Merge Document Revisions. Database Maintenance Assistant. Database and Portal Troubleshooting. Updates and Upgrades to Custom Software and Portals. Code Maintenance and Updates. IT Helpdesk. Database Training. PI9d326315b7e6-3197
11/14/2026
Full time
Job Description Job Description Come join our GROWING TEAM! We are currently hiring additional team members across ALL teams! Work Location: in person only in Wichita, KS You'll join a team that values your ideas, invests in your growth, and believes you shouldn't have to choose between doing excellent work and having a life outside of work. Benefits include: 28 days of PTO/holidays/mental health/volunteer time in the first full calendar year Growth Opportunities Cross-Training Career Development Program Team Member Appreciation Flexible Schedules Wage amount will be commensurate with experience. PROVIDER ENROLLMENT (PE) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of payer enrollment processes and requirements, including PECOS and CAQH. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of Provider Enrollment experience preferred. Must be working toward PE Certification. Experience with CAQH and PECOS. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (Provider Enrollment Specialist III) Relevant education and certification a plus. 5+ years of experience preferred. MAIN DUTIES Enroll medical providers in health plans. Coordinates credentialing data needed for enrollment, contracting, and other related purposes. Creation and maintenance of CAQH Application. Ongoing monitoring and support of provider documentation including Kansas State or Other State Licensure, DEA, NPI, Certificate of Insurance and other documents as required by the regulatory agencies. Complete Third-Party Payer Applications. The ability to work with diverse internal and external customers. Terminating providers with current practice at the request of the client. PRIMARY SOURCE VERIFICATION (PSV) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Knowledge of Initial Appointment, Reappointment and Final Quality processes and requirements, including CMS, TJC, NCQA, URAC, AAAHC, ACHC (HFAP) and DNV. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Required Education and Experience 3+ years of experience preferred. Must be working toward NAMSS Certification. Experience in working with provider database and running reports. Proficient in Microsoft 365. Familiar with internet. Excellent written and verbal communication skills. Experience with credentialing software. Preferred Education and Experience (PSV Specialist III) 5+ years of experience preferred. Relevant education and NAMSS certification a plus. MAIN DUTIES Process Initial Appointment Applications. Process Locum Tenens Initial Appointment Applications as Requested. Process Requests for Additional Privileges. Process Telemedicine Applications. Process Reappointment Applications. Final Quality Review. DATA INTEGRITY (DI) SPECIALIST: Applicant must live within a commutable distance to the office. Position is in person only. Competency Proficient in Office 365 including SharePoint. Database maintenance using SQL and Azure or desire and ability to learn. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Demonstrate accuracy, organizational and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently. Maintains confidentiality. Preferred Education and Experience 3+ years of relevant experience preferred. MAIN DUTIES Credentialing Contact Changes. Initial Request for Privilege Monitoring. Monitor the Data Integrity through Prebuilt Reports. Report Assembly. Auditor and Process Improvements. Provider Enrollment Group Changes. SharePoint and other Apps. Monthly Dashboards. Merge Document Revisions. Database Maintenance Assistant. Database and Portal Troubleshooting. Updates and Upgrades to Custom Software and Portals. Code Maintenance and Updates. IT Helpdesk. Database Training. PI9d326315b7e6-3197
IT Desktop support Engineer
VDart Bridgewater, New Jersey
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Interface Specialist - Mirth Experience Required
PracticeSuite, Inc. Tampa, Florida
Job Description Company: PracticeSuite Location: Tampa, Florida Employment Type: Full-Time Work Arrangement: Remote Department: Engineering / Technology About PracticeSuite PracticeSuite is a healthcare technology company providing cloud-based EHR, Practice Management, Medical Billing, and Revenue Cycle Management (RCM) solutions to healthcare providers and organizations. We are looking for an experienced Interface Specialist to join our Tampa team and help support, develop, and maintain the integrations that connect PracticeSuite with external healthcare systems, vendors, laboratories, pharmacies, clearinghouses, and other healthcare technology platforms. Position Overview The Interface Specialist will be responsible for developing, maintaining, monitoring, and troubleshooting healthcare interfaces using Mirth Interface Engine. The ideal candidate has strong hands-on experience with Mirth, HL7, SQL, JavaScript, APIs, XML, and JSON, and understands how healthcare data moves between EHR, practice management, laboratory, billing, and other systems. This position requires a highly analytical individual who can investigate complex interface issues, identify root causes, and work closely with Engineering, Support, Implementation, and other teams to ensure reliable data exchange for PracticeSuite customers. Key Responsibilities - Develop, configure, maintain, and troubleshoot healthcare interfaces using Mirth Interface Engine. - Build and support inbound and outbound HL7 interfaces between PracticeSuite and external healthcare systems. - Work with HL7 message types such as ADT, ORM, ORU, SIU, DFT, and other healthcare transactions. - Create and maintain Mirth channels, connectors, filters, transformers, mappings, and JavaScript logic. - Analyze HL7 messages and troubleshoot data transformation and routing issues. - Monitor production interfaces and proactively identify failed or delayed transactions. - Investigate interface errors and determine root causes. - Work with SQL databases to validate, investigate, and troubleshoot healthcare data. - Develop and troubleshoot integrations using REST/SOAP APIs, JSON, and XML. - Collaborate with Engineering and Product teams on new interface development and enhancements. - Work with Implementation and Support teams to resolve customer integration issues. - Coordinate with external vendors and healthcare organizations when troubleshooting connectivity or interoperability issues. - Perform interface testing, validation, deployment, and post-deployment monitoring. - Maintain accurate technical documentation for interface configurations, mappings, workflows, and troubleshooting procedures. - Assist with improving interface reliability, performance, monitoring, and automation. - Support production issues and participate in escalation processes when required. - Follow PracticeSuite security, privacy, and data-handling requirements, including applicable HIPAA requirements. Required Qualifications - 3+ years of professional experience working with healthcare interfaces or integrations. - 2+ years of hands-on experience with Mirth Interface Engine. - Strong practical knowledge of HL7 and healthcare interoperability. - Experience developing and troubleshooting HL7 interfaces in a production environment. - Strong JavaScript skills, particularly for Mirth Connect transformations and scripting. - Strong SQL skills and experience working with relational databases. - Experience with REST/SOAP APIs, XML, and JSON. - Experience troubleshooting healthcare data and integration issues. - Strong analytical and problem-solving abilities. - Excellent attention to detail. - Ability to work independently and manage multiple integration issues/projects. - Strong communication and collaboration skills. - Experience integrating with EHR/EMR and Practice Management systems. - Experience with healthcare billing and RCM systems. - Knowledge of FHIR. - Experience with X12/EDI transactions. - Experience with SFTP, TCP/IP, HTTPS, VPNs, and other integration technologies. - Experience with healthcare clearinghouses, laboratories, pharmacies, or other healthcare vendors. - Experience with interface monitoring and logging. - Knowledge of HIPAA and healthcare data security requirements. - Experience with Git or other version-control systems. - Experience working in a healthcare SaaS environment. What Success Looks Like In this role, success means maintaining reliable and accurate data exchange between PracticeSuite and external healthcare systems. You will be expected to quickly identify integration issues, minimize disruptions to customers, develop stable interfaces, and continuously improve the reliability and efficiency of our integration environment. Work Environment This is a full-time, on-site position in PracticeSuite's Tampa, Florida office. The successful candidate should be comfortable working collaboratively with Engineering, Support, Implementation, Product, and other teams in an office-based environment. Equal Opportunity PracticeSuite is an equal opportunity employer. We value a diverse workforce and are committed to providing an inclusive work environment for all employees.
11/14/2026
Full time
Job Description Company: PracticeSuite Location: Tampa, Florida Employment Type: Full-Time Work Arrangement: Remote Department: Engineering / Technology About PracticeSuite PracticeSuite is a healthcare technology company providing cloud-based EHR, Practice Management, Medical Billing, and Revenue Cycle Management (RCM) solutions to healthcare providers and organizations. We are looking for an experienced Interface Specialist to join our Tampa team and help support, develop, and maintain the integrations that connect PracticeSuite with external healthcare systems, vendors, laboratories, pharmacies, clearinghouses, and other healthcare technology platforms. Position Overview The Interface Specialist will be responsible for developing, maintaining, monitoring, and troubleshooting healthcare interfaces using Mirth Interface Engine. The ideal candidate has strong hands-on experience with Mirth, HL7, SQL, JavaScript, APIs, XML, and JSON, and understands how healthcare data moves between EHR, practice management, laboratory, billing, and other systems. This position requires a highly analytical individual who can investigate complex interface issues, identify root causes, and work closely with Engineering, Support, Implementation, and other teams to ensure reliable data exchange for PracticeSuite customers. Key Responsibilities - Develop, configure, maintain, and troubleshoot healthcare interfaces using Mirth Interface Engine. - Build and support inbound and outbound HL7 interfaces between PracticeSuite and external healthcare systems. - Work with HL7 message types such as ADT, ORM, ORU, SIU, DFT, and other healthcare transactions. - Create and maintain Mirth channels, connectors, filters, transformers, mappings, and JavaScript logic. - Analyze HL7 messages and troubleshoot data transformation and routing issues. - Monitor production interfaces and proactively identify failed or delayed transactions. - Investigate interface errors and determine root causes. - Work with SQL databases to validate, investigate, and troubleshoot healthcare data. - Develop and troubleshoot integrations using REST/SOAP APIs, JSON, and XML. - Collaborate with Engineering and Product teams on new interface development and enhancements. - Work with Implementation and Support teams to resolve customer integration issues. - Coordinate with external vendors and healthcare organizations when troubleshooting connectivity or interoperability issues. - Perform interface testing, validation, deployment, and post-deployment monitoring. - Maintain accurate technical documentation for interface configurations, mappings, workflows, and troubleshooting procedures. - Assist with improving interface reliability, performance, monitoring, and automation. - Support production issues and participate in escalation processes when required. - Follow PracticeSuite security, privacy, and data-handling requirements, including applicable HIPAA requirements. Required Qualifications - 3+ years of professional experience working with healthcare interfaces or integrations. - 2+ years of hands-on experience with Mirth Interface Engine. - Strong practical knowledge of HL7 and healthcare interoperability. - Experience developing and troubleshooting HL7 interfaces in a production environment. - Strong JavaScript skills, particularly for Mirth Connect transformations and scripting. - Strong SQL skills and experience working with relational databases. - Experience with REST/SOAP APIs, XML, and JSON. - Experience troubleshooting healthcare data and integration issues. - Strong analytical and problem-solving abilities. - Excellent attention to detail. - Ability to work independently and manage multiple integration issues/projects. - Strong communication and collaboration skills. - Experience integrating with EHR/EMR and Practice Management systems. - Experience with healthcare billing and RCM systems. - Knowledge of FHIR. - Experience with X12/EDI transactions. - Experience with SFTP, TCP/IP, HTTPS, VPNs, and other integration technologies. - Experience with healthcare clearinghouses, laboratories, pharmacies, or other healthcare vendors. - Experience with interface monitoring and logging. - Knowledge of HIPAA and healthcare data security requirements. - Experience with Git or other version-control systems. - Experience working in a healthcare SaaS environment. What Success Looks Like In this role, success means maintaining reliable and accurate data exchange between PracticeSuite and external healthcare systems. You will be expected to quickly identify integration issues, minimize disruptions to customers, develop stable interfaces, and continuously improve the reliability and efficiency of our integration environment. Work Environment This is a full-time, on-site position in PracticeSuite's Tampa, Florida office. The successful candidate should be comfortable working collaboratively with Engineering, Support, Implementation, Product, and other teams in an office-based environment. Equal Opportunity PracticeSuite is an equal opportunity employer. We value a diverse workforce and are committed to providing an inclusive work environment for all employees.
Telecommunications Specialist
Brooksource Mundelein, Illinois
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
11/14/2026
Full time
Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Founding Software Engineer
Calx Analytics
Job Description Founding Software Engineer / Technical Lead Calx Analytics Remote (California preferred, but not required) Compensation: Equity-first founding role; salary anticipated following funding. About Calx How do we measure the costs of harms that conventional accounting largely ignores? Environmental damage, public health consequences, labor abuses, and other externalities impose enormous costs on society, yet we lack consistent, defensible methods for calculating those costs and incorporating them into financial decisions. We're building the data and decision-intelligence infrastructure to change that. Our platform brings together complex scientific, economic, and other evidence to produce traceable, auditable valuations of environmental, public health, and social harms. By modeling how these costs accumulate and interact, we aim to help institutions better understand risk, evaluate interventions, and make decisions informed by a more complete accounting of economic impact. We have a working prototype, an established research foundation, and a small interdisciplinary team. We're now looking for an experienced engineer to take a leading role in developing the underlying platform and shaping its technical future. About the Role As our Founding Software Engineer / Technical Lead, you'll be responsible for designing, building, and evolving the core data architecture and backend systems that power Calx. This is a hands-on technical leadership position with substantial autonomy and direct influence over architectural decisions. You'll work closely with our founders, researchers, and engineering team to translate complex scientific and economic requirements into reliable, scalable systems. You'll also help establish engineering practices and technical priorities as the company grows. Key Responsibilities Lead the design and development of our core data architecture, including relational and graph-structured data. Evaluate approaches inspired by Meta's TAO architecture alongside relational and hybrid models. Architect and implement backend services, APIs, and data pipelines to support complex data ingestion, querying, and delivery. Build reliable systems for data provenance, uncertainty representation, evidence traceability, and quality assessment. Develop APIs and data delivery tools for institutional customers. Collaborate with researchers and domain experts to integrate complex datasets, scientific models, and analytical outputs into the platform. Help establish engineering best practices, including code quality, performance, security, reliability, and maintainability. Mentor our junior engineer and contribute to the company's overall technical direction. Qualifications Substantial experience designing, building, and maintaining production data systems. Strong proficiency in Python and PostgreSQL. Demonstrated expertise in data modeling, backend architecture, and cloud infrastructure. Experience designing and implementing APIs, data pipelines, and reliable data-processing workflows. Strong understanding of software architecture, systems design, and performance considerations. Excellent technical judgment, with the ability to evaluate architectural tradeoffs and balance long-term design goals against the practical demands of an early-stage company. Ability to work independently, communicate clearly, and collaborate effectively with engineers, researchers, and other domain specialists. Particularly Valuable Experience Graph-oriented architectures, graph databases, or hybrid relational/graph data models. Distributed systems and data-intensive applications. Complex data ingestion and information extraction. Systems involving data provenance, uncertainty, evidence quality, or auditability. Early-stage startups or building platforms from the ground up. Scientific computing, economic modeling, environmental data, or other interdisciplinary technical applications. Why Join Calx? This is an opportunity to help build the technical foundations of a new approach to understanding and measuring economic harm. You'll have meaningful ownership, substantial architectural autonomy, and the opportunity to shape a platform whose calculations must be explainable, traceable, and defensible. We're particularly interested in engineers who enjoy difficult conceptual and technical problems and understand the challenge of building systems that can substantiate and defend their calculations . Compensation and Commitment This is an equity-first, early-stage opportunity . Cash salary is not currently available, and salaried compensation is anticipated once the company secures funding. The equity arrangement, engagement structure, and future compensation terms will be discussed transparently with candidates. We're looking for someone excited by the opportunity to help build a company from an early stage and take meaningful responsibility for its technical development. How to Apply Please apply through LinkedIn and tell us a little about the most challenging data system you've built, the architectural decisions involved, and why Calx's mission interests you. We'd love to hear from experienced engineers who are excited by the intersection of ambitious technical architecture, scientific rigor, and real-world impact.
11/14/2026
Full time
Job Description Founding Software Engineer / Technical Lead Calx Analytics Remote (California preferred, but not required) Compensation: Equity-first founding role; salary anticipated following funding. About Calx How do we measure the costs of harms that conventional accounting largely ignores? Environmental damage, public health consequences, labor abuses, and other externalities impose enormous costs on society, yet we lack consistent, defensible methods for calculating those costs and incorporating them into financial decisions. We're building the data and decision-intelligence infrastructure to change that. Our platform brings together complex scientific, economic, and other evidence to produce traceable, auditable valuations of environmental, public health, and social harms. By modeling how these costs accumulate and interact, we aim to help institutions better understand risk, evaluate interventions, and make decisions informed by a more complete accounting of economic impact. We have a working prototype, an established research foundation, and a small interdisciplinary team. We're now looking for an experienced engineer to take a leading role in developing the underlying platform and shaping its technical future. About the Role As our Founding Software Engineer / Technical Lead, you'll be responsible for designing, building, and evolving the core data architecture and backend systems that power Calx. This is a hands-on technical leadership position with substantial autonomy and direct influence over architectural decisions. You'll work closely with our founders, researchers, and engineering team to translate complex scientific and economic requirements into reliable, scalable systems. You'll also help establish engineering practices and technical priorities as the company grows. Key Responsibilities Lead the design and development of our core data architecture, including relational and graph-structured data. Evaluate approaches inspired by Meta's TAO architecture alongside relational and hybrid models. Architect and implement backend services, APIs, and data pipelines to support complex data ingestion, querying, and delivery. Build reliable systems for data provenance, uncertainty representation, evidence traceability, and quality assessment. Develop APIs and data delivery tools for institutional customers. Collaborate with researchers and domain experts to integrate complex datasets, scientific models, and analytical outputs into the platform. Help establish engineering best practices, including code quality, performance, security, reliability, and maintainability. Mentor our junior engineer and contribute to the company's overall technical direction. Qualifications Substantial experience designing, building, and maintaining production data systems. Strong proficiency in Python and PostgreSQL. Demonstrated expertise in data modeling, backend architecture, and cloud infrastructure. Experience designing and implementing APIs, data pipelines, and reliable data-processing workflows. Strong understanding of software architecture, systems design, and performance considerations. Excellent technical judgment, with the ability to evaluate architectural tradeoffs and balance long-term design goals against the practical demands of an early-stage company. Ability to work independently, communicate clearly, and collaborate effectively with engineers, researchers, and other domain specialists. Particularly Valuable Experience Graph-oriented architectures, graph databases, or hybrid relational/graph data models. Distributed systems and data-intensive applications. Complex data ingestion and information extraction. Systems involving data provenance, uncertainty, evidence quality, or auditability. Early-stage startups or building platforms from the ground up. Scientific computing, economic modeling, environmental data, or other interdisciplinary technical applications. Why Join Calx? This is an opportunity to help build the technical foundations of a new approach to understanding and measuring economic harm. You'll have meaningful ownership, substantial architectural autonomy, and the opportunity to shape a platform whose calculations must be explainable, traceable, and defensible. We're particularly interested in engineers who enjoy difficult conceptual and technical problems and understand the challenge of building systems that can substantiate and defend their calculations . Compensation and Commitment This is an equity-first, early-stage opportunity . Cash salary is not currently available, and salaried compensation is anticipated once the company secures funding. The equity arrangement, engagement structure, and future compensation terms will be discussed transparently with candidates. We're looking for someone excited by the opportunity to help build a company from an early stage and take meaningful responsibility for its technical development. How to Apply Please apply through LinkedIn and tell us a little about the most challenging data system you've built, the architectural decisions involved, and why Calx's mission interests you. We'd love to hear from experienced engineers who are excited by the intersection of ambitious technical architecture, scientific rigor, and real-world impact.
Senior Key Accounts Operations Specialist (EDI & Logistics)
SHUSHOP Miami, Florida
Job Description SHUSHOP is a modern, energetic footwear brand known for delivering stylish, fashion-forward options for women. Team members join a creative environment that values trend awareness, quality, and a strong connection with fashion-conscious customers. Role Description The Senior Key Accounts Operations Specialist (EDI & Logistics) is a full-time, in-person role based in Miami, FL. This position manages the end-to-end operational processes for key retail accounts, including overseeing EDI order flow, monitoring compliance with retailer requirements, and ensuring accurate, timely order entry. Day-to-day responsibilities include coordinating logistics and shipping, tracking inventory availability for key accounts, resolving order and shipment exceptions, and collaborating with internal teams to meet service-level expectations. The role also involves maintaining account documentation, preparing operational reports, identifying process improvements, and serving as an operational point of contact for key partners to support smooth fulfillment and reliable delivery. Qualifications Experience in key account operations, including order management, account compliance, and issue resolution for retail or wholesale partners. Hands-on knowledge of EDI processes and workflows (orders, invoices, ASNs) and familiarity with EDI platforms or integrations. Logistics and supply chain coordination skills, including shipment planning, carrier communication, and tracking on-time delivery. Strong analytical and organizational abilities, with proficiency in Excel and other operational or ERP systems. Excellent written and verbal communication skills, with the ability to collaborate with cross-functional teams and external stakeholders. High attention to detail, problem-solving mindset, and capability to manage multiple priorities in a fast-paced environment. Previous experience in footwear, apparel, or fashion consumer goods is preferred. Bachelor's degree in Business, Supply Chain, Operations Management, or a related field, or equivalent practical experience.
11/14/2026
Full time
Job Description SHUSHOP is a modern, energetic footwear brand known for delivering stylish, fashion-forward options for women. Team members join a creative environment that values trend awareness, quality, and a strong connection with fashion-conscious customers. Role Description The Senior Key Accounts Operations Specialist (EDI & Logistics) is a full-time, in-person role based in Miami, FL. This position manages the end-to-end operational processes for key retail accounts, including overseeing EDI order flow, monitoring compliance with retailer requirements, and ensuring accurate, timely order entry. Day-to-day responsibilities include coordinating logistics and shipping, tracking inventory availability for key accounts, resolving order and shipment exceptions, and collaborating with internal teams to meet service-level expectations. The role also involves maintaining account documentation, preparing operational reports, identifying process improvements, and serving as an operational point of contact for key partners to support smooth fulfillment and reliable delivery. Qualifications Experience in key account operations, including order management, account compliance, and issue resolution for retail or wholesale partners. Hands-on knowledge of EDI processes and workflows (orders, invoices, ASNs) and familiarity with EDI platforms or integrations. Logistics and supply chain coordination skills, including shipment planning, carrier communication, and tracking on-time delivery. Strong analytical and organizational abilities, with proficiency in Excel and other operational or ERP systems. Excellent written and verbal communication skills, with the ability to collaborate with cross-functional teams and external stakeholders. High attention to detail, problem-solving mindset, and capability to manage multiple priorities in a fast-paced environment. Previous experience in footwear, apparel, or fashion consumer goods is preferred. Bachelor's degree in Business, Supply Chain, Operations Management, or a related field, or equivalent practical experience.
Hospitality IT - Project Manager
Advanced Technology Consulting (ATC) Cincinnati, Ohio
Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.
11/14/2026
Full time
Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.
Tenth Revolution Group
Salesforce Business Systems Manager
Tenth Revolution Group Mundelein, Illinois
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
11/14/2026
Full time
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
PC Deployment Technician
NuAxis Innovations Washington, Washington DC
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Digital Campaign Specialist
CYNET Systems Malvern, Pennsylvania
Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $25.20hr - $27.63hr Job Overview: The Digital Campaign Specialist is responsible for supporting and executing multi-channel digital campaigns within an internal digital agency environment, with a focus on quality, timeliness, and optimizing the digital customer journey. This role ensures the timely and high-quality delivery of integrated digital campaigns across multiple drive-to channels, including search, digital and social advertising, email with clear and connected calls to action, and web implementation featuring optimized content, creative execution, and intuitive user flows that deliver best-in-class customer experiences while driving awareness, preference, and demand for the organization's brand and products. Reporting to the Head of Digital Campaign Management, this individual contributor role requires strong expertise in multi-channel campaign implementation, campaign assembly, coordination, and execution to successfully deliver client projects. The Digital Campaign Specialist plays a key role in enhancing customer experience and contributing to measurable business outcomes through high-quality digital campaign delivery. This position serves as the primary liaison between Key Account Managers, Business, Marketing and Communications, Digital Channel teams, and Social Media teams to ensure seamless collaboration, alignment, and successful campaign execution. Primary Duties and Responsibilities: Consults on and executes digital customer journeys across web and email channels, including campaign and event landing pages, email creation and automation, and organic keyword research, ensuring high-quality implementation and adherence to digital marketing best practices. Participates actively in campaign kick-off meeting, ensures complete understanding of campaign brief, intent, and details. Accountable for ensuring quality and searchability of content and coordination of artifact development, campaign coding, creation of landing and event pages (as appropriate), set up emails and flow, search ads, vanity URLs/redirects. Consults on content and creative execution for web, emails, search ads, of web within pre-designed templates and answers channel-specific questions and recommends data-driven solutions based on best practices. Coordinates campaign launch; creates and publishes channel content and creative, landing and event pages, emails, activates digital ads as appropriate (search); conducts A/B testing for email, search ads and landing pages as appropriate; manages and delivers collected leads from campaigns and events to region or country CRM teams. Ensures campaign flow, roll-out and publishing of deliverables are met; ensures end-to-end assembly and quality of campaign implementation. Engages subject matter experts (SMEs) as appropriate to bring campaign to production. Ensures quality of customer interactions and promotes a best-in-class customer journey. Prepares and distributes campaign instructions package to countries that are part of the campaign roll-out, collects any country feedback or additional requirements, coordinates additional needs back to BA or region. Keeps attention on campaign results to capture and further apply best practices. Consults on optimization opportunities. Experience / Skills / Qualifications: Bachelor's degree in Marketing, Information Science, Digital/Interactive Communications Design, or a related field required. 3+ years of experience in digital marketing, with demonstrated success supporting and executing digital campaigns. Experience implementing multi-channel digital campaigns, channel drive-to strategies, and/or web design initiatives. Hands-on experience with one or more digital marketing channels, including email marketing, demand generation landing pages and forms, search (organic and paid), content management systems (CMS), and web design. Strong understanding of the digital marketing technology landscape and multi-channel campaign execution. Ability to advise stakeholders on digital marketing best practices, including web and email optimization, to drive effective campaign outcomes. Strong interpersonal, communication, analytical, and problem-solving skills, with the ability to collaborate effectively across cross-functional teams. Experience collaborating with global stakeholders across regions and cross-functional teams. Knowledge of digital campaign processes, campaign assembly, deployment, and optimization across multiple digital channels. Experience with digital marketing platforms such as Sprinklr, Eloqua, and Scrivito CMS preferred. Self-motivated with a solid understanding of current digital marketing technologies, trends, and best practices. Proven ability to manage multiple priorities, balance competing deadlines, and deliver high-quality work in a fast-paced environment. Strong sense of ownership and accountability, with the ability to independently manage projects from initiation through completion. Exceptional analytical skills, attention to detail, and commitment to delivering high-quality results. Preferred Candidate Attributes: Experience collaborating with multiple global stakeholders across regions and functions. Strong interpersonal and communication skills, combined with excellent analytical and problem-solving abilities. A self-starter mindset with a solid understanding of current digital marketing technologies and best practices. A passion for learning, adopting new technologies, and applying innovative approaches across digital platforms. The ability to effectively prioritize multiple projects while performing well under tight deadlines and changing priorities. A proactive, highly motivated approach with a strong sense of ownership and accountability for project outcomes. Exceptional analytical skills with meticulous attention to detail and a commitment to delivering high-quality work. Passion for learning and adopting emerging technologies to continuously improve digital experiences and campaign performance. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Help Desk Specialist 2
Joint Base Anacostia-Bolling Washington, Washington DC
Security Clearance: Top Secret / SCI Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
11/14/2026
Full time
Security Clearance: Top Secret / SCI Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
SQL Database Administrator
CYNET Systems Baltimore, Maryland
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
IT Manager, Enterprise Systems
Duluth Trading Company Beloit, Wisconsin
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
IT Manager, Enterprise Systems
Duluth Trading Company Windsor, Wisconsin
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
IT Manager, Enterprise Systems
Duluth Trading Company Evansville, Wisconsin
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
IT Manager, Enterprise Systems
Duluth Trading Company Albany, Wisconsin
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
IT Manager, Enterprise Systems
Duluth Trading Company Madison, Wisconsin
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development
11/14/2026
Full time
Lead enterprise systems, application development, integration, and analytics teams supporting Finance and Accounting, Merchandising, and Product Development. Set technical roadmaps, oversee implementations, prioritize product backlogs, and partner with business and IT leaders to deliver reliable solutions. This role is eligible for remote work within approved continental U.S. states, excluding California. Responsibilities Lead product owners, application analysts, engineers, integration specialists, analytics staff, and system extension developers. Oversee configuration, development, implementation, and support of enterprise applications and infrastructure. Develop technical and architectural roadmaps for Finance and Accounting, Merchandising, and Product Development systems. Manage and prioritize product backlogs, epics, user stories, and enhancement business cases. Evaluate technology solutions for architecture, feasibility, cost, and strategic fit. Mentor the team and promote delivery standards, governance, and technology best practices. Required Skills Enterprise systems management ERP systems Retail merchandising systems Product development systems Application development Application and data integration API-first architecture Cloud services platforms Agile product management Analytics development

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