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Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.

Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.

Job Description Function: Quality Systems / Continuous Improvement Focus: Formulation & Filling Manager Notes: Must Have: Bachelor's degree and 3-5 years of relevant experience Strong experience with deviations, Quality Systems, continuous improvement, and regulated GMP pharmaceutical or biotech manufacturing environments. Experience with eBR, Opstrakker, MES, or similar digital manufacturing systems. Experience with comparable Quality systems such as Qualipso/Veeva is acceptable. Nice to Have Experience/ Skills: Previous biotech and/or pharmaceutical manufacturing experience strongly preferred. Familiarity with OEE (Overall Equipment Effectiveness) and using performance metrics to identify equipment/process improvement opportunities. Background in formulation, filling, lyophilization (freeze-drying), and/or inspection is a plus. Position Summary The Quality Systems / Continuous Improvement Contractor will provide dedicated support to pharmaceutical manufacturing operations, with a primary focus on Formulation and Filling. This position will partner with Quality, Operations, Engineering, MSAT, Sterility Assurance, and other cross-functional teams to drive CAPA, Change Control, quality investigations, root cause analysis, and continuous improvement initiatives while maintaining compliance with cGMP and regulatory requirements. Key Responsibilities Serve as the CAPA and Change Control point of contact supporting Formulation and Filling improvement initiatives. Independently manage CAPA and Change Control actions, ensuring accurate documentation and timely closure. Lead quality investigations, troubleshooting, root cause analysis, product impact assessments, and corrective/preventive actions. Partner with SMEs and cross-functional stakeholders to resolve manufacturing and quality issues. Provide technical support for component qualification, Overall Equipment Effectiveness (OEE), electronic Batch Records (eBR), Opstrakker, and factory improvement initiatives. Support continuous improvement efforts utilizing Lean Manufacturing, Six Sigma, and +QDCI Visual Management principles. Monitor and communicate key performance metrics and identify opportunities for process improvement. Author and maintain high-quality protocols, technical reports, investigations, CAPAs, and Change Controls. Ensure compliance with current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP), and applicable regulatory requirements. Support regulatory inspections and audits as required. Required Qualifications Minimum Education: Bachelor's degree. Experience: Minimum 3-5 years of relevant experience in pharmaceutical manufacturing, Quality Systems, Continuous Improvement, or a related regulated environment. Strong knowledge of cGMP requirements and pharmaceutical manufacturing operations. Experience with formulation, filling, lyophilization, and/or inspection processes. Experience managing CAPAs, Change Controls, quality investigations, and root cause analysis. Knowledge of Lean Manufacturing and Six Sigma methodologies. Strong technical writing, project management, problem-solving, and cross-functional communication skills. Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with iShift, Qualipso, eBR, and Opstrakker preferred.

Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!

Job Description Job Title: Oracle Cloud Infrastructure Administration Location: Jacksonville, FL (Onsite) Employment Type: Contract Experience: 8-10 Years Job Summary We are seeking an experienced Oracle Cloud Infrastructure (OCI) Consultant with strong expertise in cloud infrastructure administration, networking, security, automation, and operations. The ideal candidate will be responsible for provisioning, managing, securing, and troubleshooting OCI environments while supporting enterprise cloud operations, deployments, and migrations. Key Responsibilities OCI Infrastructure Management: Provision and manage OCI resources, including VCNs, subnets, gateways, compute instances, storage, load balancers, and compartments. Networking: Configure and troubleshoot OCI networking, including DRG, LPG, VPN, FastConnect, DNS, routing, Internet Gateway, NAT Gateway, and Service Gateway. Security & IAM: Manage OCI IAM users, groups, policies, dynamic groups, NSGs, security lists, Vault, encryption, and access controls. Infrastructure Automation: Use Terraform and OCI Resource Manager to provision infrastructure and maintain reusable configurations. Monitoring & Operations: Monitor OCI environments using Logging, Monitoring, Events, and Notifications; troubleshoot infrastructure, network, storage, and performance issues. Cloud Security: Review and remediate security findings using Cloud Guard, Security Zones, Audit, and Vulnerability Scanning. System Administration: Perform Linux administration, patching, backup and recovery, incident management, and disaster recovery activities. Platform Support: Support application deployments, cloud migrations, and OCI Kubernetes Engine (OKE), including node pools and OCIR. Documentation & Collaboration: Maintain infrastructure documentation, operational procedures, and coordinate with application, database, DevOps, network, and security teams. Required Qualifications Bachelor's degree in Computer Science, IT, Engineering, or equivalent practical experience. Experience in infrastructure administration, cloud operations, or systems administration. Strong hands-on experience with Oracle Cloud Infrastructure (OCI). Expertise in OCI infrastructure provisioning, compute, storage, VCNs, subnets, gateways, and load balancers. Strong understanding of OCI networking, including DRG, LPG, VPN, FastConnect, DNS, and routing. Hands-on experience with OCI IAM, compartments, policies, and security configurations. Experience with OCI security services, including Vault, Cloud Guard, Audit, NSGs, and security lists. Working knowledge of Terraform for infrastructure provisioning and automation. Strong Linux administration and troubleshooting skills. Experience in cloud monitoring, incident management, backup, recovery, and production support. Excellent communication, troubleshooting, and cross-functional collaboration skills.

Job Description Telecommunications Specialist Washington, DC Metro Area On-Site with 50% Travel MUST Have Active Top Secret (TS) clearance with SCI eligibility. WHAT YOU'LL DO Install, configure, test, and maintain telecommunications equipment and networks, including secure and unclassified mobile, audio, video, voice, and data communication systems. Set up and relocate communications equipment as required, ensuring systems are fully operational, properly connected, tested, and ready to support mission-critical activities. Establish and maintain redundant and resilient communication capabilities across multiple operating environments, providing reliable connectivity and continuity during domestic and international operations. Troubleshoot telecommunications and network issues, perform equipment testing and diagnostics, and coordinate rapid resolution of connectivity, hardware, and system-related problems. Provide professional, hands-on technical support to senior government leadership in dynamic and fast-paced settings. Travel frequently (more than 50% domestically and internationally) and work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. WHAT YOU BRING Minimum of 4 years of relevant telecommunications, networking, or communications systems experience, preferably supporting secure or mission-critical environments. Demonstrated experience with secure and unclassified mobile, audio, video, voice, and data communication equipment and networks, including setup, testing, troubleshooting, and maintenance. Experience establishing redundant and resilient communications across multiple locations or operating environments, with the ability to quickly deploy and relocate equipment. Active Top Secret (TS) clearance with SCI eligibility. U.S. citizenship and ability to hold a valid passport. Ability to travel more than 50% domestically and internationally. Ability to work in dynamic environments while maintaining a high level of professionalism, discretion, and responsiveness with senior government officials. Ability to work outside standard business hours, including nights, weekends, and holidays, as required by operational needs. Ability to lift, carry, and transport communications equipment (up to 50 lbs) and work in varied settings, including temporary and austere locations. CompTIA Security+ certification (preferred; meets DoD 8140/8570 baseline requirements). Additional network-related certifications (e.g., Network+, CCNA, or equivalent) (preferred). BENEFITS OF WORKING WITH BROOKSOURCE: Direct communication with the hiring manager, which allows us to move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.

Job Description Job Title: Senior SAP Project Manager (S/4HANA & FICO) Location: Newark, NJ (Hybrid - 3 days onsite per week) About the Role: We are seeking a Senior SAP Project Manager to lead a flagship SAP S/4HANA migration and Finance Transformation program based out of our Newark, NJ office. In this role, you will bridge the gap between complex SAP FICO architecture and disciplined program governance. You will own the roadmap from business case through go-live, partnering directly with Finance executives, technical architects, and system integrators to deliver a seamless transition. What You Will Do Lead End-to-End S/4HANA Delivery: Direct a large-scale SAP S/4HANA migration initiative from initial business case and planning through cutover and hypercare. Drive Finance Transformation: Partner closely with Finance stakeholders to optimize financial close processes, regulatory reporting, and audit controls. Master Project Controls & Forecasting: Build and maintain resource-loaded schedules, manage multi-million-dollar budgets, and track actual vs. planned performance. Deliver Executive Reporting: Provide transparent weekly status reports to leadership, tracking key Earned Value Management (EVM) metrics including ETC, EAC, SPI, and CPI . Govern Teams & Vendors: Lead cross-functional technical and business teams, manage third-party vendor deliverables, and proactively mitigate risks, dependencies, and bottlenecks. What You Bring to the Table Proven Project Leadership: 10+ years of experience managing large-scale IT projects, including full-lifecycle SAP S/4HANA migration or transformation initiatives . Deep SAP Finance Expertise: Strong functional and technical command of SAP FICO across both ECC and S/4HANA environments, including hands-on experience with SAP Central Finance (CFIN) . Financial Domain Acumen: Solid understanding of corporate finance operations, including financial close, compliance, audit controls, and regulatory reporting. Rigorous Project Governance: Hands-on experience building resource-loaded project schedules and managing project health using ETC, EAC, SPI, and CPI metrics. Location Commitment: Ability to work hybrid onsite 3 days per week in Newark, NJ . Nice to Have PMP Certification or equivalent project management credentials. SAP S/4HANA Finance Certification. Background leading Finance-focused S/4HANA transformations within a Big 4 consulting firm or large enterprise environment.

Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.

Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs

Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.

Job Description No C2C W-2 Only USC or GC Holder 12-Month Contract We are seeking an IT Project Manager to manage smaller operations projects in a corporate environment. This role will oversee 2-3 projects concurrently, owning the full project lifecycle from intake and initiation through completion. The ideal candidate brings a strong PMO background, a structured approach to project delivery, and excellent executive-level communication skills. Key Responsibilities Lead vetted projects from intake and initiation through execution and completion. Track resources, manage risks, and coordinate activities across teams. Align project teams on priorities, responsibilities, and deliverables. Prepare and deliver steering committee presentations, clearly explaining project status, risks, and trade-offs. Perform project financial analysis using SAP. Apply established project management processes and appropriate Waterfall, Agile, and Scrum methodologies. Required Qualifications 5+ years of project management experience. Corporate project management experience with a strong PMO background or process-oriented approach. Strong knowledge of Waterfall, Agile, and Scrum methodologies, with a PMI background. Strong financial analysis skills. Excellent communication, presentation, and cross-functional coordination skills. Proficiency with Microsoft Office. Preferred Qualifications Utility industry experience. Hands-on PWA experience. PMP certification.

Job Description Technical Project Manager Locations: Seattle, WA San Francisco Bay Area, CA Our client, an innovative organization specializing in advanced technology infrastructure, is seeking a Technical Project Manager to coordinate complex development initiatives supporting high-performance computing environments. This position offers the opportunity to oversee multidisciplinary projects, establish effective delivery practices, and contribute to the successful implementation of sophisticated infrastructure solutions. The ideal candidate brings a strong understanding of mission-critical facilities, exceptional organizational capabilities, and the ability to navigate technical and operational challenges. This role is well suited for a resourceful professional who enjoys taking ownership, collaborating across diverse teams, and developing practical approaches to complex project execution. This Role Offers Opportunity to contribute to technically challenging infrastructure development projects in an evolving industry. Meaningful ownership of project execution, operational coordination, and delivery improvements. Collaborative environment with direct interaction across engineering, construction, and business functions. Opportunity to work with experienced technical professionals on advanced computing infrastructure. Equity participation as part of the organization's compensation philosophy, with specific terms to be confirmed. Responsibilities Oversee infrastructure development initiatives from preliminary planning and feasibility assessments through construction, commissioning, and operational transition. Coordinate early project evaluations involving utility capacity, property considerations, regulatory approvals, environmental requirements, and connectivity infrastructure. Establish comprehensive project schedules, resource plans, reporting practices, and standardized procedures that support consistent execution. Partner with engineering teams, construction organizations, suppliers, financial stakeholders, and customers to maintain alignment on project objectives. Monitor budgets, critical milestones, equipment procurement, contractual commitments, and project dependencies to support successful delivery. Identify potential obstacles, facilitate timely decisions, and implement corrective measures to minimize disruptions to project progress. Guide project closeout and operational readiness activities, including documentation, maintenance planning, performance expectations, and stakeholder handoffs. Qualifications Minimum of five years of technical project or program management experience, including at least three years supporting data centers, mission-critical facilities, or comparable large-scale infrastructure projects. Experience coordinating preliminary site assessments, utility requirements, permitting activities, and other factors influencing project feasibility. Working knowledge of electrical, mechanical, and networking infrastructure, including the relationship between engineering design, construction, commissioning, and facility operations. Demonstrated ability to manage complex initiatives involving multiple external partners, technical teams, and customer stakeholders. Proficiency with project planning and scheduling platforms such as Microsoft Project, Primavera P6, Smartsheet, or comparable applications. Experience developing project management processes, reporting frameworks, and operational documentation. Strong written communication, organizational judgment, problem-solving abilities, and capacity to manage competing priorities. Professional project management certification, relevant engineering or construction management education, or experience with large-scale computing facilities is advantageous. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of connecting exceptional talent with innovative organizations. Learn more at .

Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.

Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.