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Business Systems Manager
Ondrick Materials & Recycling, LLC Chicopee, Massachusetts
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
11/13/2026
Full time
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
Capco
Project Manager - Cyber Security (CyberArk)
Capco Dallas, Texas
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Cyber Security (CyberArk) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering Type: Permanent Lead enterprise CyberArk transformation initiatives that strengthen security, resilience, and regulatory compliance. The Role As a Project Manager within Capco's Cyber Security practice, you will lead the successful delivery of Privileged Access Management (PAM) initiatives for leading financial services clients. Working closely with business, security, and technology stakeholders, you will manage CyberArk implementation and enhancement projects, ensuring delivery aligns with client security strategies, compliance requirements, and operational objectives. This role combines project leadership, stakeholder management, and cybersecurity consulting expertise to deliver impactful business outcomes. What You'll Do Lead CyberArk implementation and enhancement projects, managing scope, timelines, risks, and successful delivery of Privileged Access Management capabilities Coordinate business, security, infrastructure, application, and vendor teams to ensure effective project execution and stakeholder alignment Manage project governance, executive communications, deployment planning, testing, and transition to operational support Facilitate client workshops, provide delivery guidance, and recommend leading practices for Identity and Access Management (IAM) and Privileged Access Management (PAM) Drive continuous improvement by supporting platform optimization, process enhancements, and alignment with security and regulatory objectives What We're Looking For 5+ years of experience managing complex technology projects using Agile and/or Waterfall delivery methodologies Proven experience leading cross-functional teams and managing executive-level stakeholder relationships Strong experience with project management tools including JIRA, Confluence, Microsoft Project, or Visio Excellent communication, presentation, and risk management skills with the ability to manage multiple workstreams simultaneously Experience delivering CyberArk projects, including privileged account onboarding, Privileged Session Manager (PSM), Azure/Microsoft 365 privileged access, or enterprise identity integrations Bonus Points For Experience within financial services, banking, or energy organizations Knowledge of Identity and Access Management (IAM), Zero Trust, or cybersecurity governance frameworks Experience supporting cloud security initiatives across Azure or hybrid environments Cybersecurity certifications such as CISSP, CISM, PMP, or Certified ScrumMaster Experience working in a management consulting or professional services environment Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Paid parental leave and dependent care support Tuition and wellness reimbursement programs Access to employee discount platforms and commuter benefits Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings, and AI-powered scheduling applications to improve interview coordination. AI is used as a support tool only. All hiring decisions are made by Capco's Talent Acquisition and Hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
11/13/2026
Full time
This job is with Capco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Project Manager - Cyber Security (CyberArk) Location: Dallas, Texas (Hybrid) Practice Area: Technology & Engineering Type: Permanent Lead enterprise CyberArk transformation initiatives that strengthen security, resilience, and regulatory compliance. The Role As a Project Manager within Capco's Cyber Security practice, you will lead the successful delivery of Privileged Access Management (PAM) initiatives for leading financial services clients. Working closely with business, security, and technology stakeholders, you will manage CyberArk implementation and enhancement projects, ensuring delivery aligns with client security strategies, compliance requirements, and operational objectives. This role combines project leadership, stakeholder management, and cybersecurity consulting expertise to deliver impactful business outcomes. What You'll Do Lead CyberArk implementation and enhancement projects, managing scope, timelines, risks, and successful delivery of Privileged Access Management capabilities Coordinate business, security, infrastructure, application, and vendor teams to ensure effective project execution and stakeholder alignment Manage project governance, executive communications, deployment planning, testing, and transition to operational support Facilitate client workshops, provide delivery guidance, and recommend leading practices for Identity and Access Management (IAM) and Privileged Access Management (PAM) Drive continuous improvement by supporting platform optimization, process enhancements, and alignment with security and regulatory objectives What We're Looking For 5+ years of experience managing complex technology projects using Agile and/or Waterfall delivery methodologies Proven experience leading cross-functional teams and managing executive-level stakeholder relationships Strong experience with project management tools including JIRA, Confluence, Microsoft Project, or Visio Excellent communication, presentation, and risk management skills with the ability to manage multiple workstreams simultaneously Experience delivering CyberArk projects, including privileged account onboarding, Privileged Session Manager (PSM), Azure/Microsoft 365 privileged access, or enterprise identity integrations Bonus Points For Experience within financial services, banking, or energy organizations Knowledge of Identity and Access Management (IAM), Zero Trust, or cybersecurity governance frameworks Experience supporting cloud security initiatives across Azure or hybrid environments Cybersecurity certifications such as CISSP, CISM, PMP, or Certified ScrumMaster Experience working in a management consulting or professional services environment Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage 401(k) with employer match Paid parental leave and dependent care support Tuition and wellness reimbursement programs Access to employee discount platforms and commuter benefits Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings, and AI-powered scheduling applications to improve interview coordination. AI is used as a support tool only. All hiring decisions are made by Capco's Talent Acquisition and Hiring teams. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know-we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration-a mindset that shapes how we work with clients and each other every day. We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
IT Manager
Aramark Pampa, Texas
ARAMARK is seeking an IT Manager to lead technology operations supporting our accommodation and food services teams. You will manage local infrastructure, POS and back-of-house systems, networks, and user support to ensure reliable, secure service delivery. Responsibilities include supervising a small IT team, coordinating vendors, implementing security and compliance standards, and driving system upgrades and integrations. You will partner closely with operations leaders to optimize workflows, deliver data and reporting, and champion best practices that enhance safety, efficiency, and guest and client experiences across locations. Responsibilities Oversee daily operation of local infrastructure, networks, and core business systems (including POS and back-of-house platforms) Lead and mentor a small IT support team, setting priorities and ensuring timely issue resolution Implement and maintain information security, access controls, and compliance with corporate and regulatory standards Coordinate with vendors for hardware, software, and connectivity services, including contract and SLA management Plan and execute system upgrades, rollouts, and integrations with minimal disruption to operations Collaborate with operations leaders to understand business needs and optimize technology-enabled workflows Develop and maintain documentation, asset inventories, and standard operating procedures for IT services Monitor system performance, troubleshoot incidents, and track metrics to drive continuous improvement Support data, reporting, and analytics needs to improve decision-making and operational efficiency Contribute to Aramark's culture of safety, service, and inclusivity through reliable, user-focused IT support Required Skills IT infrastructure management Network administration POS systems support Windows/Linux server management Information security IT service management (ITIL) Vendor and contract management Cloud services (e.g., Azure, AWS) Database and reporting tools Project management
09/30/2026
Full time
ARAMARK is seeking an IT Manager to lead technology operations supporting our accommodation and food services teams. You will manage local infrastructure, POS and back-of-house systems, networks, and user support to ensure reliable, secure service delivery. Responsibilities include supervising a small IT team, coordinating vendors, implementing security and compliance standards, and driving system upgrades and integrations. You will partner closely with operations leaders to optimize workflows, deliver data and reporting, and champion best practices that enhance safety, efficiency, and guest and client experiences across locations. Responsibilities Oversee daily operation of local infrastructure, networks, and core business systems (including POS and back-of-house platforms) Lead and mentor a small IT support team, setting priorities and ensuring timely issue resolution Implement and maintain information security, access controls, and compliance with corporate and regulatory standards Coordinate with vendors for hardware, software, and connectivity services, including contract and SLA management Plan and execute system upgrades, rollouts, and integrations with minimal disruption to operations Collaborate with operations leaders to understand business needs and optimize technology-enabled workflows Develop and maintain documentation, asset inventories, and standard operating procedures for IT services Monitor system performance, troubleshoot incidents, and track metrics to drive continuous improvement Support data, reporting, and analytics needs to improve decision-making and operational efficiency Contribute to Aramark's culture of safety, service, and inclusivity through reliable, user-focused IT support Required Skills IT infrastructure management Network administration POS systems support Windows/Linux server management Information security IT service management (ITIL) Vendor and contract management Cloud services (e.g., Azure, AWS) Database and reporting tools Project management
Network Security Engineer
MDVIP LLC Boca Raton, Florida
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
09/28/2026
Full time
Job Description Job Description Description: MDVIP: Transforming Primary Care, One Patient at a Time MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. Position Summary The Network Security Engineer is an individual contributor role reporting to the Sr. Network Operations Manager. This is a contract-to-perm position (6-month contract), based in Boca Raton, FL (Hybrid), supporting the Boca Raton and Atlanta (ATL) data centers. This role provides dedicated engineering capacity for the ownership, hardening, and reliability of the organization's on-premises and hybrid infrastructure. The Network Security Engineer sustains a predictable remediation cadence across recurring security obligations - including monthly patching, zero-day response, vulnerability remediation, OS hardening, and cloud security score - while maintaining core platform services that underpin 24/7 operational reliability. This role is critical to reducing key-person risk, closing the capacity gap between rising compliance/audit workloads and existing staffing, and ensuring remediation tied to penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments is completed on schedule. Key Responsibilities Security Remediation & Compliance Execute remediation for findings from penetration tests, annual Security Risk Assessments (SRAs), and HIPAA assessments, ensuring items are tracked to closure within defined SLAs; work with Project Managers, technology stack owners, and third-party resources to ensure timely delivery. Lead monthly patching cycles and rapid zero-day response across on-prem and hybrid server environments. Apply security remediations on infrastructure appliances including Cisco switches, firewalls (Palo Alto, Fortinet, Cisco Meraki), Linux appliances, and the virtual server environment and SANs (VMware, vSphere). Perform vulnerability remediation and OS/system hardening in line with established security baselines and audit requirements. Maintain a remediation burndown and support reporting on patch/vulnerability KPIs, including critical remediation timelines and cloud security score. Core Platform & Infrastructure Ownership Track Azure Security Score trends and drive remediation of flagged recommendations, providing regular posture reporting to leadership and audit stakeholders. Manage the full PKI infrastructure/SSL certificate lifecycle, including issuance, renewal, tracking, and remediation of expiring or non-compliant certificates, and manage key vault rotations for critical cloud-hosted applications. Utilize automation tools to deploy required machine certificates across the organization. Manage syslog retention and forwarding across on-premises and cloud infrastructure, supporting the Security team's SIEM ingestion, correlation, and compliance reporting needs. Administer network micro-segmentation using Illumio, including policy design, enforcement, and ongoing tuning. Review and administer security tools to harden network edge security, including next generation firewalls, SD-WAN, and switching, striving for zero trust networks. Manage wireless security, including network access control (NAC), utilizing Cisco wireless and HPE Aruba ClearPass. Administer Identity and Access Management/Privileged Access Management (IAM/PAM) using BeyondTrust for remote server access, including access reviews and privileged session controls. Manage and review Azure RBAC roles and access privileges, and perform Active Directory hardening in compliance with discovered vulnerabilities and best practices. Review and secure SDLC servers and hosted applications, both on-premises and in Azure, applying measures to keep all public endpoints secure. Operational Reliability & Risk Reduction Balance day-to-day operational demands (SSL renewals/rotations, security remediation, configuration hardening, troubleshooting) with planned, time-bound deliverables. Identify and reduce single-point-of-failure risk by documenting procedures and cross-training across PKI, AD, cloud access, segmentation, and patching functions. Partner with the Azure DevOps and Security teams to align on-prem/hybrid remediation with broader cloud governance and security initiatives. Escalate emerging risks, audit exceptions, and outage-driving conflicts between operational and remediation priorities to leadership. Key Competencies Analytical: synthesizes complex or diverse technical information, using intuition and experience to complement data. Collaboration: openly partners with security operations, DevOps, and business stakeholders, valuing diverse perspectives and building productive relationships. Communication: listens and responds effectively to stakeholder needs; writes and speaks clearly and persuasively. Initiative and personal accountability: identifies and creates solutions independently, sets and meets deadlines, and reports timely and prepared. Problem solving/decision making: thinks strategically, drawing on diverse sources to identify issues, risks, and trends and determine optimal, timely solutions. Strong troubleshooting skills and the ability to manage competing priorities between reactive operational work and scheduled remediation projects. Ability to support 24/7 platform reliability, including scheduled evening and weekend work for monthly patching cycles, zero-day response, and maintenance outside normal business hours. Ability to travel periodically between the Boca Raton, FL and Atlanta (ATL) data centers as needed. Requirements: Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field; at least five (5) years of related business experience in network security, systems engineering, or infrastructure operations in an enterprise environment, or an equivalent combination of education and professional experience. Hands-on experience with both on-premises and cloud infrastructure platforms, including vulnerability management, patch management, and OS hardening across Windows and/or Linux server environments. Experience with PKI/SSL certificate lifecycle management and IAM/PAM tools (e.g., BeyondTrust or equivalent). Experience partnering with security operations/SIEM teams to onboard new log sources and ensure reliable syslog delivery from network infrastructure. Working knowledge of hybrid Active Directory/Microsoft Entra ID environments and familiarity with network segmentation concepts and tools (e.g., Illumio or comparable micro-segmentation platforms). Experience supporting audit and compliance remediation cycles, such as HIPAA assessments, SRAs, or penetration test findings. Proficiency with firewalls and network security appliances (Palo Alto, Fortinet, Cisco Meraki, Cisco switches), SD-WAN/next-generation firewall administration, and wireless security/NAC (Cisco wireless, HPE Aruba ClearPass). This is a hybrid role based in Boca Raton, FL, with periodic on-site support required at the Boca Raton and Atlanta (ATL) data centers. At no time may work be performed, or computer systems accessed, from outside of the U.S. Preferred Qualifications Vendor-specific certifications, Microsoft Azure, Security+, CISSP, GIAC, or an equivalent security certification. Scripting/automation experience (e.g., PowerShell) for remediation and hardening tasks. Why Join MDVIP? Be part of a mission-driven organization leading innovation in personalized healthcare. Drive transformation and growth in a dynamic, fast-paced environment. Competitive Compensation: Attractive base salary complemented by performance-based incentives. Comprehensive Benefits: Health, dental, vision insurance, and retirement plans. Professional Development: Access to ongoing training and leadership development programs. Positive Work Environment: Consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence. MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture. If you require accommodations during the application or interview process, please let us know, and we will be happy to assist. Pay Transparency: Our compensation reflects the cost of labor across appropriate US geographic markets. Pay is based on several factors including but not limited to market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual incentive compensation programs, subject to applicable eligibility requirements . click apply for full job details
Fire Alarm Programmer
AMPAM Parks Mechanical San Diego, California
Job Description Job Description EST-4 Fire Alarm Programmer - Poway, CA AMPAM is a leading Mechanical, Electrical, and Plumbing (MEP) contractor serving large-scale multifamily and commercial projects across California. With 1,500 employees across multiple business units, we are committed to delivering quality, safety, and excellence in every project. In June 2026, AMPAM acquired Coastal Fire & Integration Systems ("Coastal"), a San Diego-area provider of fire protection, low-voltage, and life safety systems. This role will join the AMPAM team as a part of our Coastal Fire & Integration Systems acquisition. Qualifications The ideal candidate should: Possess experience programming Edwards EST-4 fire alarm systems. Possess troubleshooting experience on EST-4 fire alarm systems, including ground faults, communication issues, device troubles, network issues, and system programming conflicts. Possess strong computer skills, including the ability to use programming software, maintain electronic files, generate reports, and communicate by email. Hold a NICET Fire Alarm Systems certification. NICET Level II or higher preferred. Possess a working knowledge of low-voltage communication systems, fire alarm systems, emergency communication systems, and related building system interfaces. Be able to read and interpret fire alarm drawings, riser diagrams, device layouts, sequence of operations, submittals, specifications, and as-built documentation. Be familiar with applicable fire alarm codes and standards, including NFPA 72, California Fire Code, local AHJ requirements, and project specifications. Be able to travel to job sites, arrive on time, and be organized with required safety gear, tools, laptop/programming equipment, and necessary parts or materials. Have strong communication, analytical, and problem-solving skills. Be able to communicate professionally with project managers, field technicians, inspectors, general contractors, customers, vendors, and AHJs. Job Duties The EST-4 Fire Alarm Programmer will be responsible for: Fire alarm system programming associated with start-ups, changes, tenant improvements, system modifications, service work, and project closeout. Programming, downloading, uploading, backing up, and maintaining EST-4 fire alarm system files. Reviewing approved drawings, sequence of operations, device lists, and project specifications to ensure programming matches the intended system design. Performing fire alarm troubleshooting and repairs on EST-4 systems. Supporting system commissioning, pre-testing, final testing, and acceptance testing. Servicing, inspecting, testing, and installing fire alarm systems in accordance with prescribed standards, approved drawings, manufacturer requirements, and applicable codes. Coordinating with field technicians to verify device addressing, labeling, circuit connections, panel terminations, network communication, notification appliance operation, and system functionality. Testing and verifying initiating devices, notification appliances, control modules, monitor modules, relays, annunciators, power supplies, voice evacuation components, and related fire alarm equipment. Programming and testing system interfaces, which may include elevator recall, sprinkler monitoring, duct detector shutdown, door release, smoke control, monitoring connections, access control interface, and other building system integrations. Participating in inspections and acceptance testing with fire departments, AHJs, general contractors, owners, and other project stakeholders. Preparing and maintaining accurate documentation, including programming files, test reports, deficiency lists, as-built notes, and closeout information. Providing technical support to project managers, service technicians, inspection teams, and customers as needed. Safety: Complying with company and OSHA safety regulations to ensure safe work procedures in the workplace and on job sites. Additional Duties The comprehensive listing of activities, duties, or responsibilities required of the employee for this position may be in excess of what is listed herein. Duties, responsibilities, and activities may change at any time, with or without notice. Physical Requirements This position requires visual acuity and listening ability. Individuals must be able to stand, walk, kneel, bend, crawl, and crouch for long periods of time. Individuals may be required to climb ladders, scaffolding, stairs, and access equipment in mechanical rooms, electrical rooms, rooftops, parking structures, ceiling spaces, and other job site locations. Individuals must be able to lift, carry, push, and pull in excess of 50 pounds. This position may occasionally require individuals to work in high places, confined spaces, small cramped spaces, active construction sites, and occupied facilities. Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship Recruitment Agencies: To protect the interests of all parties, AMPAM WILL NOT accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AMPAM, including unsolicited resumes sent directly to AMPAM leaders/managers/coworkers or to AMPAM's database will be considered AMPAM property. AMPAM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Inquiries from external recruitment agencies should be directed ONLY to our talent acquisition team.
09/26/2026
Full time
Job Description Job Description EST-4 Fire Alarm Programmer - Poway, CA AMPAM is a leading Mechanical, Electrical, and Plumbing (MEP) contractor serving large-scale multifamily and commercial projects across California. With 1,500 employees across multiple business units, we are committed to delivering quality, safety, and excellence in every project. In June 2026, AMPAM acquired Coastal Fire & Integration Systems ("Coastal"), a San Diego-area provider of fire protection, low-voltage, and life safety systems. This role will join the AMPAM team as a part of our Coastal Fire & Integration Systems acquisition. Qualifications The ideal candidate should: Possess experience programming Edwards EST-4 fire alarm systems. Possess troubleshooting experience on EST-4 fire alarm systems, including ground faults, communication issues, device troubles, network issues, and system programming conflicts. Possess strong computer skills, including the ability to use programming software, maintain electronic files, generate reports, and communicate by email. Hold a NICET Fire Alarm Systems certification. NICET Level II or higher preferred. Possess a working knowledge of low-voltage communication systems, fire alarm systems, emergency communication systems, and related building system interfaces. Be able to read and interpret fire alarm drawings, riser diagrams, device layouts, sequence of operations, submittals, specifications, and as-built documentation. Be familiar with applicable fire alarm codes and standards, including NFPA 72, California Fire Code, local AHJ requirements, and project specifications. Be able to travel to job sites, arrive on time, and be organized with required safety gear, tools, laptop/programming equipment, and necessary parts or materials. Have strong communication, analytical, and problem-solving skills. Be able to communicate professionally with project managers, field technicians, inspectors, general contractors, customers, vendors, and AHJs. Job Duties The EST-4 Fire Alarm Programmer will be responsible for: Fire alarm system programming associated with start-ups, changes, tenant improvements, system modifications, service work, and project closeout. Programming, downloading, uploading, backing up, and maintaining EST-4 fire alarm system files. Reviewing approved drawings, sequence of operations, device lists, and project specifications to ensure programming matches the intended system design. Performing fire alarm troubleshooting and repairs on EST-4 systems. Supporting system commissioning, pre-testing, final testing, and acceptance testing. Servicing, inspecting, testing, and installing fire alarm systems in accordance with prescribed standards, approved drawings, manufacturer requirements, and applicable codes. Coordinating with field technicians to verify device addressing, labeling, circuit connections, panel terminations, network communication, notification appliance operation, and system functionality. Testing and verifying initiating devices, notification appliances, control modules, monitor modules, relays, annunciators, power supplies, voice evacuation components, and related fire alarm equipment. Programming and testing system interfaces, which may include elevator recall, sprinkler monitoring, duct detector shutdown, door release, smoke control, monitoring connections, access control interface, and other building system integrations. Participating in inspections and acceptance testing with fire departments, AHJs, general contractors, owners, and other project stakeholders. Preparing and maintaining accurate documentation, including programming files, test reports, deficiency lists, as-built notes, and closeout information. Providing technical support to project managers, service technicians, inspection teams, and customers as needed. Safety: Complying with company and OSHA safety regulations to ensure safe work procedures in the workplace and on job sites. Additional Duties The comprehensive listing of activities, duties, or responsibilities required of the employee for this position may be in excess of what is listed herein. Duties, responsibilities, and activities may change at any time, with or without notice. Physical Requirements This position requires visual acuity and listening ability. Individuals must be able to stand, walk, kneel, bend, crawl, and crouch for long periods of time. Individuals may be required to climb ladders, scaffolding, stairs, and access equipment in mechanical rooms, electrical rooms, rooftops, parking structures, ceiling spaces, and other job site locations. Individuals must be able to lift, carry, push, and pull in excess of 50 pounds. This position may occasionally require individuals to work in high places, confined spaces, small cramped spaces, active construction sites, and occupied facilities. Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship Recruitment Agencies: To protect the interests of all parties, AMPAM WILL NOT accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AMPAM, including unsolicited resumes sent directly to AMPAM leaders/managers/coworkers or to AMPAM's database will be considered AMPAM property. AMPAM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Inquiries from external recruitment agencies should be directed ONLY to our talent acquisition team.
Digital Print Specialist / Center Associate PT
The UPS Store of Chicago Chicago, Illinois
Job Description Job Description COMPANY DESCRIPTION THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions. Thank You, The Hiring Manager SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders . JOB DESCRIPTION The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services QUALIFICATIONS High school diploma or GED required One year of customer service experience required (more preferred) One to two years of experience or a two-year degree in graphic design or a related field Strong computer skills, including Microsoft Office and Adobe Suites Knowledge and application of printing concepts Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Good project and time management skills Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds Strong communication, presentation, and writing skills Neat, clean, and professional appearance Able to operate and maintain print and finishing equipment Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Highly organized and detail oriented Must be an energetic self-starter who is driven to succeed Prompt, reliable, and responsible Strong computer skills, including Microsoft Office and Adobe Suites Company Description THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions. Company Description THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.
09/26/2026
Full time
Job Description Job Description COMPANY DESCRIPTION THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions. Thank You, The Hiring Manager SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders . JOB DESCRIPTION The Digital Print Specialist / Center Associate delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services QUALIFICATIONS High school diploma or GED required One year of customer service experience required (more preferred) One to two years of experience or a two-year degree in graphic design or a related field Strong computer skills, including Microsoft Office and Adobe Suites Knowledge and application of printing concepts Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Good project and time management skills Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds Strong communication, presentation, and writing skills Neat, clean, and professional appearance Able to operate and maintain print and finishing equipment Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Highly organized and detail oriented Must be an energetic self-starter who is driven to succeed Prompt, reliable, and responsible Strong computer skills, including Microsoft Office and Adobe Suites Company Description THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions. Company Description THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication. THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property. Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

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