Job Description Job Description Job Title: Private Cloud Automation Engineer Location: Mechanicsburg, PA or Ogden, UT Work Type: 50% On-Site / 50% Travel Clearance: Active Secret Clearance Required (please do not apply unless you have an active DOD Secret clearance or higher) Salary: 140-175K Role Summary: We are seeking a skilled and security-cleared Private Cloud Automation Engineer to support the development of automation workflows and cloud orchestration in classified environments. This role focuses on designing, building, and maintaining Infrastructure-as-Code (IaC) solutions to enable scalable private cloud operations across geographically distributed sites. You will work closely with cross-functional teams to automate and streamline cloud provisioning and service delivery. Key Responsibilities: Design and develop automation workflows for provisioning tenants, users, and cloud services Create and manage service deployment blueprints using orchestration platforms such as Morpheus Convert manual operational tasks into repeatable, automated processes Integrate with APIs and web services for configuration, deployment, and management automation Support identity management, security policy implementation, and compliance in multi-vendor environments Collaborate with infrastructure, network, and security teams to promote DevOps best practices Requirements Active Secret Security Clearance (mandatory) Strong background in modern data center technologies Proficiency in scripting with Python Experience working with RESTful APIs and other web services Hands-on experience with IaC tools such as Ansible and Terraform Familiarity with at least one major public cloud platform (AWS, Azure, or GCP) Excellent communication and problem-solving skills with a customer-focused mindset Willingness and ability to travel up to 50% (travel expenses covered) Preferred Experience: Experience in classified government environments Familiarity with the Morpheus cloud management platform (or similar tools) Exposure to CI/CD pipelines and automation frameworks Knowledge of self-service cloud provisioning and service catalog design Understanding of secure infrastructure standards (e.g., NIST, RMF) Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.
11/14/2026
Full time
Job Description Job Description Job Title: Private Cloud Automation Engineer Location: Mechanicsburg, PA or Ogden, UT Work Type: 50% On-Site / 50% Travel Clearance: Active Secret Clearance Required (please do not apply unless you have an active DOD Secret clearance or higher) Salary: 140-175K Role Summary: We are seeking a skilled and security-cleared Private Cloud Automation Engineer to support the development of automation workflows and cloud orchestration in classified environments. This role focuses on designing, building, and maintaining Infrastructure-as-Code (IaC) solutions to enable scalable private cloud operations across geographically distributed sites. You will work closely with cross-functional teams to automate and streamline cloud provisioning and service delivery. Key Responsibilities: Design and develop automation workflows for provisioning tenants, users, and cloud services Create and manage service deployment blueprints using orchestration platforms such as Morpheus Convert manual operational tasks into repeatable, automated processes Integrate with APIs and web services for configuration, deployment, and management automation Support identity management, security policy implementation, and compliance in multi-vendor environments Collaborate with infrastructure, network, and security teams to promote DevOps best practices Requirements Active Secret Security Clearance (mandatory) Strong background in modern data center technologies Proficiency in scripting with Python Experience working with RESTful APIs and other web services Hands-on experience with IaC tools such as Ansible and Terraform Familiarity with at least one major public cloud platform (AWS, Azure, or GCP) Excellent communication and problem-solving skills with a customer-focused mindset Willingness and ability to travel up to 50% (travel expenses covered) Preferred Experience: Experience in classified government environments Familiarity with the Morpheus cloud management platform (or similar tools) Exposure to CI/CD pipelines and automation frameworks Knowledge of self-service cloud provisioning and service catalog design Understanding of secure infrastructure standards (e.g., NIST, RMF) Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Description: THE COMPANY For over 40 years, Aero Simulation, Inc. (ASI) has provided quality flight training devices to the US Military. ASI has successfully built numerous training systems with a primary focus on aircrew and maintenance training systems. Our current programs include, but are not limited to, the B-1 Training Systems (Air Force), E-2D Training Systems (Navy), CH-53E Training Devices (USMC), IMOMS (Coast Guard), Navigation, Seamanship, Shiphandling Trainer - NSST (Navy). To learn more about ASI visit Programs- Aero Simulation, Inc. ASI is a 100% employee-owned engineering and manufacturing company committed to supporting the nation's warfighters. Being 100% employee-owned directly impacts our culture: it drives our decision-making, motivates our teams, increases our productivity, improves retention and contributes to the future success of our company. Our culture is one where we work hard for our clients and for each other - and we have fun collaborating, sharing experience and expertise, and learning along the way. We strive to deliver exceptional quality, elevate client relationships, and enrich the careers and lives of our employee-owners. As Employee-Owners, we are invested in the success and continued development of each other and the company. In addition to the Employee Stock Ownership Plan (ESOP), we offer a flexible work environment, generous paid time off, professional development opportunities, industry competitive compensation, and superior benefits to include medical, dental, 401k and more! ASI is a great place to build a career and grow with a company that is dedicated to quality, service and to fostering a community of support for each and every member of the team. To learn more about this opportunity, keep reading! POSITION SUMMARY The Embedded Systems Engineer will be assigned one or more systems within which replicate the avionics/aircraft systems of the land/sea/air vehicle to be simulated. These systems include communications (radios and ICS), navigation (GPS, TACAN, VOR, etc.), defensive systems (chaff, flares, ECM, etc.), offensive systems (bombs, torpedoes, missiles, etc.), aircraft systems (electrical, hydraulics, etc.), and other subsystems which may be applicable (GPWS, TCAS, IFF, etc.). ESSENTIAL DUTIES AND RESPONSIBILITIES Working in the aerospace engineering subspecialty field of avionics, Avionic engineers apply engineering principles to research, analyze, plan, design, develop, code, implement and test aircraft electrical, computer, data networks, and associated systems. Reviews and prepares engineering and technical analysis, reports, design reviews, change proposals, and other technical documentation. Applies their experience to perform functions such as simulation code development, systems integration, design, configuration management, quality assurance testing, and resource management. Acts as an engineering team member on assigned projects developing engineering procedures and controls, managing project effort, and participation in problem resolution. Interfaces with other engineers, system and program contractors, vendors, and Government representatives regarding the technical aspects of engineering programs/projects. Communicate all ongoing activities and results to other engineers, customers, stakeholders, and management in a positive manner. Read, write, and maintain new and existing software. Follows established company and industry processes and procedures. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Requirements: EXPERIENCE REQUIREMENTS Entry - 0 to 3 Years MID- 4 to 7 Years SENIOR - 7 to 10 Years The position requires developing code on Linux and Windows systems. Proficiency with C, C++, or C#. Competency with FORTRAN or Ada a plus. Competency in a scripting environment such as Python, Bash, or PowerShell. Competency in a version control system such as Git or SVN Strong technical understanding with at least one area of specialization expected ADDITIONAL REQUIRED SKILLS AND ABILITIES Ability to develop and maintain positive working relationships with internal and external customers. Ability to adapt communication style and messaging to different audiences. Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately. Ability to work in a project-oriented, fast paced environment to meet deadlines. The candidate must be able to work in a team environment, or independently, as necessary, and be a self-starter who will attack designs and resolve problems effectively and efficiently. Proficiency in common business software (Microsoft Office - Word, Outlook, Power Point, Excel, Visio, Teams/SharePoint). Ability to work with project teams to successfully deliver new or modified functionalities. Keen attention to detail to deliver solutions that meet business requirements and are operationally supportable. EDUCATION REQUIREMENTS Bachelors or Master's in Electrical or Computer Engineering -or- Equivalent experience to education and three years' experience in related aircraft or flight simulation systems EMPLOYMENT REQUIREMENTS U.S. Citizenship Required: As a federal contractor supporting the U.S. warfighter, it is required that all employees in this role be United States citizens in compliance with government contract and security requirements. Background Check: Must be able to successfully pass an initial background screening. Security Clearance: Must be able to obtain and maintain an active Department of Defense (DoD) security clearance. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information, as required by the position. Work Schedule Flexibility: Occasional overtime and alternate shifts may be required to meet customer schedules, critical deadlines, or program milestones. Travel Requirements: Must be able and willing to travel domestically and, on occasion, internationally to customer sites, partner locations, or project meetings in support of contract objectives. Drug-Free Workplace: ASI maintains a Drug-Free Workplace. Applicants and employees are subject to pre-employment and random drug testing in accordance with company policy. Employment Contingency: All employment offers are contingent upon the successful completion of all background checks, security clearance requirements, and drug-screening results. PHYSICAL REQUIREMENTS Candidate must be able to work in small-confined spaces (simulator cockpits) Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Additional skills may be required to perform additional task(s) specific to work location, department or line of business. WORK ENVIRONMENT Work is primarily performed in an office environment consisting of offices and cubicles with low to moderate noise and bright or dim lighting. The work is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as external customers. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. The following policies apply to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. Candidate Reasonable Accommodation Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify Aero simulation, Inc. by e-mail at or by calling directly at . ADA Policy It is the policy of ASI to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its Amendments. ASI will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. ASI also will make reasonable accommodation wherever necessary for all employees or applicants with handicaps, disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made are not an undue hardship for ASI. Equal Employment Opportunity ASI is proud to be an Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, domestic/civil partnership or marital status . click apply for full job details
11/14/2026
Full time
Description: THE COMPANY For over 40 years, Aero Simulation, Inc. (ASI) has provided quality flight training devices to the US Military. ASI has successfully built numerous training systems with a primary focus on aircrew and maintenance training systems. Our current programs include, but are not limited to, the B-1 Training Systems (Air Force), E-2D Training Systems (Navy), CH-53E Training Devices (USMC), IMOMS (Coast Guard), Navigation, Seamanship, Shiphandling Trainer - NSST (Navy). To learn more about ASI visit Programs- Aero Simulation, Inc. ASI is a 100% employee-owned engineering and manufacturing company committed to supporting the nation's warfighters. Being 100% employee-owned directly impacts our culture: it drives our decision-making, motivates our teams, increases our productivity, improves retention and contributes to the future success of our company. Our culture is one where we work hard for our clients and for each other - and we have fun collaborating, sharing experience and expertise, and learning along the way. We strive to deliver exceptional quality, elevate client relationships, and enrich the careers and lives of our employee-owners. As Employee-Owners, we are invested in the success and continued development of each other and the company. In addition to the Employee Stock Ownership Plan (ESOP), we offer a flexible work environment, generous paid time off, professional development opportunities, industry competitive compensation, and superior benefits to include medical, dental, 401k and more! ASI is a great place to build a career and grow with a company that is dedicated to quality, service and to fostering a community of support for each and every member of the team. To learn more about this opportunity, keep reading! POSITION SUMMARY The Embedded Systems Engineer will be assigned one or more systems within which replicate the avionics/aircraft systems of the land/sea/air vehicle to be simulated. These systems include communications (radios and ICS), navigation (GPS, TACAN, VOR, etc.), defensive systems (chaff, flares, ECM, etc.), offensive systems (bombs, torpedoes, missiles, etc.), aircraft systems (electrical, hydraulics, etc.), and other subsystems which may be applicable (GPWS, TCAS, IFF, etc.). ESSENTIAL DUTIES AND RESPONSIBILITIES Working in the aerospace engineering subspecialty field of avionics, Avionic engineers apply engineering principles to research, analyze, plan, design, develop, code, implement and test aircraft electrical, computer, data networks, and associated systems. Reviews and prepares engineering and technical analysis, reports, design reviews, change proposals, and other technical documentation. Applies their experience to perform functions such as simulation code development, systems integration, design, configuration management, quality assurance testing, and resource management. Acts as an engineering team member on assigned projects developing engineering procedures and controls, managing project effort, and participation in problem resolution. Interfaces with other engineers, system and program contractors, vendors, and Government representatives regarding the technical aspects of engineering programs/projects. Communicate all ongoing activities and results to other engineers, customers, stakeholders, and management in a positive manner. Read, write, and maintain new and existing software. Follows established company and industry processes and procedures. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Requirements: EXPERIENCE REQUIREMENTS Entry - 0 to 3 Years MID- 4 to 7 Years SENIOR - 7 to 10 Years The position requires developing code on Linux and Windows systems. Proficiency with C, C++, or C#. Competency with FORTRAN or Ada a plus. Competency in a scripting environment such as Python, Bash, or PowerShell. Competency in a version control system such as Git or SVN Strong technical understanding with at least one area of specialization expected ADDITIONAL REQUIRED SKILLS AND ABILITIES Ability to develop and maintain positive working relationships with internal and external customers. Ability to adapt communication style and messaging to different audiences. Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately. Ability to work in a project-oriented, fast paced environment to meet deadlines. The candidate must be able to work in a team environment, or independently, as necessary, and be a self-starter who will attack designs and resolve problems effectively and efficiently. Proficiency in common business software (Microsoft Office - Word, Outlook, Power Point, Excel, Visio, Teams/SharePoint). Ability to work with project teams to successfully deliver new or modified functionalities. Keen attention to detail to deliver solutions that meet business requirements and are operationally supportable. EDUCATION REQUIREMENTS Bachelors or Master's in Electrical or Computer Engineering -or- Equivalent experience to education and three years' experience in related aircraft or flight simulation systems EMPLOYMENT REQUIREMENTS U.S. Citizenship Required: As a federal contractor supporting the U.S. warfighter, it is required that all employees in this role be United States citizens in compliance with government contract and security requirements. Background Check: Must be able to successfully pass an initial background screening. Security Clearance: Must be able to obtain and maintain an active Department of Defense (DoD) security clearance. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information, as required by the position. Work Schedule Flexibility: Occasional overtime and alternate shifts may be required to meet customer schedules, critical deadlines, or program milestones. Travel Requirements: Must be able and willing to travel domestically and, on occasion, internationally to customer sites, partner locations, or project meetings in support of contract objectives. Drug-Free Workplace: ASI maintains a Drug-Free Workplace. Applicants and employees are subject to pre-employment and random drug testing in accordance with company policy. Employment Contingency: All employment offers are contingent upon the successful completion of all background checks, security clearance requirements, and drug-screening results. PHYSICAL REQUIREMENTS Candidate must be able to work in small-confined spaces (simulator cockpits) Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Additional skills may be required to perform additional task(s) specific to work location, department or line of business. WORK ENVIRONMENT Work is primarily performed in an office environment consisting of offices and cubicles with low to moderate noise and bright or dim lighting. The work is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as external customers. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. The following policies apply to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. Candidate Reasonable Accommodation Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify Aero simulation, Inc. by e-mail at or by calling directly at . ADA Policy It is the policy of ASI to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its Amendments. ASI will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. ASI also will make reasonable accommodation wherever necessary for all employees or applicants with handicaps, disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made are not an undue hardship for ASI. Equal Employment Opportunity ASI is proud to be an Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, domestic/civil partnership or marital status . click apply for full job details
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIe48bb04c6b97-9172
11/14/2026
Full time
Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIe48bb04c6b97-9172
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with limited oversight, coordinating and executing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective administrators and work teams, and collaborating within their organization through reliable systems and processes. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a high-level team contributor in executing technical efficiency to support contact center technologies and resort PBX's is required. Job Summary The Infrastructure Wiring Lead Unified Communications is responsible for leading and executing assigned processes, standards, and technology activities in support of ensuring the Company's strategic direction related to Structured wiring projects at Resorts. This role serves as a senior technical subject matter expert for structured wiring and related unified communications infrastructure. The position collaborates with strategic vendors and business partners to understand business requirements by leading the development, refinement, and meeting all SLAs as required within this area of responsibility. This critical role reports directly to the Director of Unified Communications while working closely with Architecture & Construction, other IT disciplines, IT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements. Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Expected Contributions Works with the Architecture and Design team to coordinate and lead low voltage structured wiring projects, manage goals and priorities, resolves conflicting direction and serve as a key senior technical contributor for the A&C team on a day-to-day basis. Partners with internal business partners, vendors, and fellow teammates for supplier outcomes to ensure alignment and achievement of goals and objectives as they relate to the Structured Wiring scope. Leads and executes team and company standards and direction to exceed expectations for Corporate, Contact Center, and Structured Wiring. Responsible for proactively identifying and resolving moderate to complex technical and operational issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders. Works closely with A&C and Business Leadership, GT Leadership, IT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes. Leads the implementation of test strategies and manages related testing processes by introducing progressive testing concepts that focus on efficiency without sacrificing quality. Manages defect detection, documentation, escalation, and "confirmation of resolution" processes, ensuring that a standard approach is being followed throughout the larger Global Technology Team and that proper tooling and reporting mechanisms are in place. Leads refining repeatable and continually improving processes. Mature the team's capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality. Encourage a sense of accountability across the organization to foster a culture that "owns" all misses and uses them to drive future process improvements. Coordinates with internal and external resources to lead project activities and support the delivery of high-quality projects within time and budget. Manage vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services. Manages activities surrounding change management as needed to complete projects, including coordination of stakeholders, documentation of impacts, and communication of technical requirements. Assists, mentors and provides technical guidance to less senior associates in achieving business results by: Identifying opportunities to enhance the effectiveness of business processes. Providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. Provides input into department operating plans contributing recommendations that improve delivery, quality, scalability, and service outcome. Recognizing and celebrating team successes. Works closely with enterprise business leaders and technology partners to gain support for the program vision and influence adoption. Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Structured Wiring at resorts. Proactively engages with business and provides proactive updates to leadership on open activities or escalations. Candidate Profile Education: BS/MS Degree in Engineering, Computer Science, or equivalent work experience related to Structured Wiring noted previously. Certifications Preferred: Relevant certifications in Network+, project management, or relevant technologies ITIL Foundation certification (or higher) a plus, Project Management certification desirable OSHA Certification Experience Summary: At least 7 years of Telephony, Networking, and low voltage cabling At least 3 years project coordination Required Experience Project coordination and leadership Networking working knowledge WIFI functionality working knowledge Internet service provider working knowledge Telephony working knowledge Low voltage wiring working knowledge MS Office Suite i.e. Visio, Excel, Power Point Preferred Experience Project management Network Engineering Telephony Engineering Structure cable installation, code and compliance experience Structure cable testing protocols Skills/Attributes Advance analytical and strategic thinking Ability to read and understand blueprints Strong understanding of building codes, fire regulations, and industry guidelines such ANSI/TIA standards Ability to manage quality Assurance through final walkthroughs and audits to guarantee all cable terminations, racks, and pathways meet quality specifications High Level knowledge of Networking, Resort Telephony systems and dependencies, along with a working knowledge of low voltage cabling Deep understanding of copper (Cat5e, Cat6, Cat6a) and fiber optic cabling standards Project Management Skills Prior experience participating in a team of Telephony, Networking and low voltage wiring with a track record of successfully validating and delivering high-quality products Interpersonal communication skills-ability to convey clear and concise information Able to work at a fast pace and encourage others to do so as well Highly self-motivated, requiring minimal oversight, and detail oriented with the ability to effectively prioritize and execute tasks and initiatives Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
11/13/2026
Full time
Position Summary As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with limited oversight, coordinating and executing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective administrators and work teams, and collaborating within their organization through reliable systems and processes. Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services. The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands. The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties. Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines. This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges. Proven success as a high-level team contributor in executing technical efficiency to support contact center technologies and resort PBX's is required. Job Summary The Infrastructure Wiring Lead Unified Communications is responsible for leading and executing assigned processes, standards, and technology activities in support of ensuring the Company's strategic direction related to Structured wiring projects at Resorts. This role serves as a senior technical subject matter expert for structured wiring and related unified communications infrastructure. The position collaborates with strategic vendors and business partners to understand business requirements by leading the development, refinement, and meeting all SLAs as required within this area of responsibility. This critical role reports directly to the Director of Unified Communications while working closely with Architecture & Construction, other IT disciplines, IT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements. Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Expected Contributions Works with the Architecture and Design team to coordinate and lead low voltage structured wiring projects, manage goals and priorities, resolves conflicting direction and serve as a key senior technical contributor for the A&C team on a day-to-day basis. Partners with internal business partners, vendors, and fellow teammates for supplier outcomes to ensure alignment and achievement of goals and objectives as they relate to the Structured Wiring scope. Leads and executes team and company standards and direction to exceed expectations for Corporate, Contact Center, and Structured Wiring. Responsible for proactively identifying and resolving moderate to complex technical and operational issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders. Works closely with A&C and Business Leadership, GT Leadership, IT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes. Leads the implementation of test strategies and manages related testing processes by introducing progressive testing concepts that focus on efficiency without sacrificing quality. Manages defect detection, documentation, escalation, and "confirmation of resolution" processes, ensuring that a standard approach is being followed throughout the larger Global Technology Team and that proper tooling and reporting mechanisms are in place. Leads refining repeatable and continually improving processes. Mature the team's capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality. Encourage a sense of accountability across the organization to foster a culture that "owns" all misses and uses them to drive future process improvements. Coordinates with internal and external resources to lead project activities and support the delivery of high-quality projects within time and budget. Manage vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services. Manages activities surrounding change management as needed to complete projects, including coordination of stakeholders, documentation of impacts, and communication of technical requirements. Assists, mentors and provides technical guidance to less senior associates in achieving business results by: Identifying opportunities to enhance the effectiveness of business processes. Providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution. Provides input into department operating plans contributing recommendations that improve delivery, quality, scalability, and service outcome. Recognizing and celebrating team successes. Works closely with enterprise business leaders and technology partners to gain support for the program vision and influence adoption. Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Structured Wiring at resorts. Proactively engages with business and provides proactive updates to leadership on open activities or escalations. Candidate Profile Education: BS/MS Degree in Engineering, Computer Science, or equivalent work experience related to Structured Wiring noted previously. Certifications Preferred: Relevant certifications in Network+, project management, or relevant technologies ITIL Foundation certification (or higher) a plus, Project Management certification desirable OSHA Certification Experience Summary: At least 7 years of Telephony, Networking, and low voltage cabling At least 3 years project coordination Required Experience Project coordination and leadership Networking working knowledge WIFI functionality working knowledge Internet service provider working knowledge Telephony working knowledge Low voltage wiring working knowledge MS Office Suite i.e. Visio, Excel, Power Point Preferred Experience Project management Network Engineering Telephony Engineering Structure cable installation, code and compliance experience Structure cable testing protocols Skills/Attributes Advance analytical and strategic thinking Ability to read and understand blueprints Strong understanding of building codes, fire regulations, and industry guidelines such ANSI/TIA standards Ability to manage quality Assurance through final walkthroughs and audits to guarantee all cable terminations, racks, and pathways meet quality specifications High Level knowledge of Networking, Resort Telephony systems and dependencies, along with a working knowledge of low voltage cabling Deep understanding of copper (Cat5e, Cat6, Cat6a) and fiber optic cabling standards Project Management Skills Prior experience participating in a team of Telephony, Networking and low voltage wiring with a track record of successfully validating and delivering high-quality products Interpersonal communication skills-ability to convey clear and concise information Able to work at a fast pace and encourage others to do so as well Highly self-motivated, requiring minimal oversight, and detail oriented with the ability to effectively prioritize and execute tasks and initiatives Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Position Title: Senior Systems Engineer Description: Senior Systems Engineer (Infrastructure) Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) Position Summary The Senior Systems Engineer is responsible for the design, implementation, administration, and support of Penske Logistics' enterprise infrastructure environment, including server, storage, virtualization, cloud, and backup technologies. This role provides day-to-day operational support for both Windows and Linux server platforms while ensuring high availability, performance, scalability, and security across enterprise systems. The Senior Systems Engineer will lead and support infrastructure initiatives involving virtualization platforms, storage systems, automation, disaster recovery, and cloud-integrated technologies. This position requires strong technical expertise, project leadership capabilities, and the ability to collaborate across technical and non-technical teams to deliver reliable and innovative IT solutions that support Penske's business operations. The role includes participation in after-hours support, maintenance windows, and on-call rotation responsibilities. Major Responsibilities Administer, maintain, monitor, and support enterprise Windows and Linux server environments Manage and support virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, and related infrastructure technologies Support enterprise storage environments including Dell EMC, SAN/NAS, and fiber channel and ethernet technologies Design, implement, and maintain highly available virtual infrastructure solutions Monitor system health, performance, and capacity planning for servers, storage, and virtualization platforms Ensure systems and infrastructure adhere to organizational security standards and remediation practices Implement automation and operational efficiencies using PowerShell, PowerCLI, Bash, Python, or similar scripting tools Perform disaster recovery planning, testing, documentation, and ongoing operational readiness activities Install, configure, upgrade, and patch operating systems, hypervisors, and enterprise applications Support cloud and hybrid-cloud infrastructure initiatives across on-premises and cloud environments Manage enterprise backup and recovery solutions and ensure data protection standards are maintained Lead infrastructure projects from planning and design through implementation and operational support Develop project plans, timelines, risk assessments, contingency plans, and status reporting Collaborate with internal teams, vendors, and business stakeholders on infrastructure solutions and strategic initiatives Create and maintain infrastructure documentation, diagrams, standards, and operational procedures Maintain server inventory, lifecycle management documentation, and asset tracking Evaluate emerging technologies and provide recommendations for infrastructure modernization and optimization Mentor junior engineers and provide technical guidance to support staff Ensure proper management processes are followed for all infrastructure modifications Provide after-hours support for infrastructure-related incidents and scheduled maintenance activities Perform additional duties and special projects as assigned Qualifications Bachelor's degree required in Information Technology, Computer Science, Computer Engineering, or related field preferred Equivalent combination of education and relevant infrastructure administration experience will be considered Minimum 5 years of experience in systems engineering, infrastructure administration, or enterprise IT support 2-3 years of experience leading or supporting mid-to-large scale infrastructure projects Strong experience administering Windows Server and Linux server operating systems (Red Hat, Ubuntu, or similar) Experience supporting enterprise virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, or similar technologies Experience with enterprise storage technologies including Dell EMC, SAN, NAS, and fiber channel infrastructure Experience with Active Directory, DNS, DHCP, Group Policy, and identity/access management concepts Experience with cloud platforms and hybrid infrastructure environments preferred Experience with monitoring, backup, and disaster recovery solutions Strong scripting and automation experience using PowerShell, PowerCLI, Bash, Python, or similar tools Knowledge of enterprise networking concepts, VLANs, and network interface configuration Experience implementing security remediation and infrastructure hardening best practices Strong documentation, troubleshooting, communication, and organizational skills Experience with Microsoft Office applications including Visio Preferred Certifications VMware Certified Professional (VCP) Nutanix Certified Professional (NCP) Red Hat Certified System Administrator (RHCSA) or equivalent Linux certification Relevant cloud or infrastructure certifications preferred Physical Requirements Regular, predictable, full attendance is an essential function of the job Ability to work the required schedule, travel as necessary, and participate in after-hours support rotations Ability to read, analyze, and communicate technical information verbally and in writing Ability to occasionally lift and/or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus Penske Logistics is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
11/13/2026
Full time
Position Title: Senior Systems Engineer Description: Senior Systems Engineer (Infrastructure) Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) Position Summary The Senior Systems Engineer is responsible for the design, implementation, administration, and support of Penske Logistics' enterprise infrastructure environment, including server, storage, virtualization, cloud, and backup technologies. This role provides day-to-day operational support for both Windows and Linux server platforms while ensuring high availability, performance, scalability, and security across enterprise systems. The Senior Systems Engineer will lead and support infrastructure initiatives involving virtualization platforms, storage systems, automation, disaster recovery, and cloud-integrated technologies. This position requires strong technical expertise, project leadership capabilities, and the ability to collaborate across technical and non-technical teams to deliver reliable and innovative IT solutions that support Penske's business operations. The role includes participation in after-hours support, maintenance windows, and on-call rotation responsibilities. Major Responsibilities Administer, maintain, monitor, and support enterprise Windows and Linux server environments Manage and support virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, and related infrastructure technologies Support enterprise storage environments including Dell EMC, SAN/NAS, and fiber channel and ethernet technologies Design, implement, and maintain highly available virtual infrastructure solutions Monitor system health, performance, and capacity planning for servers, storage, and virtualization platforms Ensure systems and infrastructure adhere to organizational security standards and remediation practices Implement automation and operational efficiencies using PowerShell, PowerCLI, Bash, Python, or similar scripting tools Perform disaster recovery planning, testing, documentation, and ongoing operational readiness activities Install, configure, upgrade, and patch operating systems, hypervisors, and enterprise applications Support cloud and hybrid-cloud infrastructure initiatives across on-premises and cloud environments Manage enterprise backup and recovery solutions and ensure data protection standards are maintained Lead infrastructure projects from planning and design through implementation and operational support Develop project plans, timelines, risk assessments, contingency plans, and status reporting Collaborate with internal teams, vendors, and business stakeholders on infrastructure solutions and strategic initiatives Create and maintain infrastructure documentation, diagrams, standards, and operational procedures Maintain server inventory, lifecycle management documentation, and asset tracking Evaluate emerging technologies and provide recommendations for infrastructure modernization and optimization Mentor junior engineers and provide technical guidance to support staff Ensure proper management processes are followed for all infrastructure modifications Provide after-hours support for infrastructure-related incidents and scheduled maintenance activities Perform additional duties and special projects as assigned Qualifications Bachelor's degree required in Information Technology, Computer Science, Computer Engineering, or related field preferred Equivalent combination of education and relevant infrastructure administration experience will be considered Minimum 5 years of experience in systems engineering, infrastructure administration, or enterprise IT support 2-3 years of experience leading or supporting mid-to-large scale infrastructure projects Strong experience administering Windows Server and Linux server operating systems (Red Hat, Ubuntu, or similar) Experience supporting enterprise virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, or similar technologies Experience with enterprise storage technologies including Dell EMC, SAN, NAS, and fiber channel infrastructure Experience with Active Directory, DNS, DHCP, Group Policy, and identity/access management concepts Experience with cloud platforms and hybrid infrastructure environments preferred Experience with monitoring, backup, and disaster recovery solutions Strong scripting and automation experience using PowerShell, PowerCLI, Bash, Python, or similar tools Knowledge of enterprise networking concepts, VLANs, and network interface configuration Experience implementing security remediation and infrastructure hardening best practices Strong documentation, troubleshooting, communication, and organizational skills Experience with Microsoft Office applications including Visio Preferred Certifications VMware Certified Professional (VCP) Nutanix Certified Professional (NCP) Red Hat Certified System Administrator (RHCSA) or equivalent Linux certification Relevant cloud or infrastructure certifications preferred Physical Requirements Regular, predictable, full attendance is an essential function of the job Ability to work the required schedule, travel as necessary, and participate in after-hours support rotations Ability to read, analyze, and communicate technical information verbally and in writing Ability to occasionally lift and/or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus Penske Logistics is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.