This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Principal Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 10+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principal Enterprise Integration and Platform Native AI Description - Role Summary We are seeking an exceptional Principal Enterprise Integration & AI to lead HP's enterprise integration and AI architecture at global scale. This role serves as a technical authority, strategic thought leader, and innovation driver , responsible for shaping HP's integration fabric, API economy, and AI enablement strategy across Digital Tech. The Distinguished Engineer will define long-term architecture vision, influence enterprise-wide technology decisions, and ensure scalable, secure, and AI-ready platforms that accelerate business outcomes. This role operates at the intersection of integration, APIs, data, and AI , driving foundational capabilities that power HP's digital transformation and agentic AI future. Key Responsibilities API & AI-First API Strategy and Governance Define and lead HP's AI-first API strategy , ensuring all enterprise APIs are discoverable, reusable, and optimized for machine and agent consumption Institutionalize the API-as-a-Product operating model, with clear ownership, lifecycle governance, and measurable business value Own and enforce enterprise-wide API governance standards, covering design, lifecycle, security, and AI readiness Define and operationalize the AI-Ready API Framework , including automated governance gates to ensure production readiness Enable HP's Unified API & Agentic AI Strategy , positioning APIs as the foundation for enterprise AI adoption Establish standards for emerging integration paradigms, including event-driven architectures and MCP (Model Context Protocol) Platform AI Enablement & Governance Orchestrate AI enablement and adoption across strategic platforms (SAP, ServiceNow, Adobe, MuleSoft, NOVA) Own the enterprise AI/ML governance process, including AI board reviews, privacy, risk, and cybersecurity compliance Evaluate and guide platform-native AI capabilities to ensure alignment with enterprise architecture and compliance requirements Lead cross-functional AI enablement initiatives to drive consistent adoption and measurable business outcomes Align platform AI initiatives with enterprise prioritization frameworks (e.g., Digital AI Nerve Center) Evaluate AI tooling, vendor solutions, and partner ecosystems for alignment with integration and platform strategy Enable AI-driven SDLC adoption for partner ecosystems (e.g., NOVA vendors), including onboarding, compliance, and knowledge integration Lead/ support key tech initiatives Lead evaluation of new and emerging tech, conduct POC, and lay down path for adoption. Lead the EPS AI initiatives through AI/ML review board and cyber approval process. Partner with Applied AI teams for knowledge sharing of Enterprise AI initiatives Coach and mentor teams in their AI journey Improve reuse, reduce duplication, and strengthen governance via API-as-a-product discipline Enable scalable, enterprise-grade AI products (e.g., IBDF, AIOps) delivering measurable business value Qualifications & Experience 10+ years of experience in enterprise architecture, integration, and platform engineering Proven track record defining and implementing enterprise integration strategies and API ecosystems at scale Deep expertise in integration patterns (event-driven, messaging, APIs, microservices) and cloud-native architectures Experience leading AI/ML enablement, governance, and platform integration in large enterprises Strong understanding of enterprise platforms (SAP, ServiceNow, Adobe, MuleSoft) and their AI capabilities Demonstrated ability to influence executive stakeholders and drive cross-functional alignment Recognized as a thought leader and technical authority , with experience mentoring senior architects and engineers Leadership Expectations Act as a trusted advisor to executive leadership on enterprise architecture and AI strategy Drive innovation by identifying emerging technologies and translating them into enterprise capabilities Mentor and elevate the technical community, fostering architectural excellence across HP Represent HP externally with partners, customers, and industry forums as a leader in integration and AI Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in software designing & development, software architecture, programming languages, or a related field. Preferred Certifications Programming Language/s Certification (Java, C++, Python, JavaScript, or similar) Knowledge & Skills • Agile Methodology • Amazon Web Services • Application Programming Interface (API) • Automation • C++ (Programming Language) • Computer Science • DevOps • Docker (Software) • Full Stack Development • Java (Programming Language) • JavaScript (Programming Language) • Kubernetes • Microservices • Microsoft Azure • Python (Programming Language) • React.js • Scalability • Software Development • Software Engineering • SQL (Programming Language) Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope Impacts multiple functions and influences long-term strategic direction across multiple disciplines or areas of HP. Complexity Invents, develops and introduces new methods and techniques that impact multiple disciplines and work groups. Pay & Benefits The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave US benefits overview The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description Genesis10 is currently seeking an Environment Management Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. The successful candidate will join the Deployment and Environment Management team within a Global Technology organization. This role focuses on transforming new applications into fully supported trading systems and implementing Ansible Playbooks for deployment automation. This position requires a solid technical background, experience in the financial services industry, and a proven track record of success in a DevOps culture. Responsibilities: Work with the development community to take their new applications and turn it into a fully supported trading system Participate in understanding SDLC and implementing Ansible Playbooks for deployment automation Serve as a fully proficient technical resource, providing technical knowledge and capabilities as team member and individual contributor Create solutions that will seamlessly integrate with adjunct technologies (i.e. SDLC's CI/CD pipeline) Create a DevOps culture and automate all deployments using the latest industry leading technologies and processes Collaborate with internal and external subject matter experts, including line-of-business, business technology teams and operational support teams Document requirements from subject matter experts and development teams to implement them in playbook format with minimal assistance Adhere to, update, and/or create where necessary standards and internal controls and procedures Work alongside developers to ensure that their application adheres to high standards Requirements: Bachelor's degree with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree Minimum 3+ years Unix administration background (mid-level), FREEBSD desired but Linux acceptable Very experienced with scripting languages such as Shell/Python Ansible background preferred, experience writing Ansible playbooks Excellent understanding of Software Development Lifecycle (SDLC) Hands-on experience troubleshooting application production issues Experience working in a highly pressurized trading environment Sound knowledge and experience around virtualizations, containers, OpenShift, and Jenkins Strong analytical, organizational, and time management skills, including attention to detail Willing to be part of 18/7 onshore support team, including working in different shift timings and potential weekend needs Strong oral and written communication skills Desired skills: FREEBSD or Linux (mid-level) systems administration Exposure to DevOps Tools, particularly Ansible (Ansible Tower as a Service is ideal) Varied scripting backgrounds, including Unix shell, Perl, and Python Experience with ServiceNow and/or BMC ITSM Remedy Experience with developing automated patching Basic networking understanding Experience using shared storage and load balancers for application resiliency Experience using monitoring and observability tools (e.g., Splunk, Dynatrace) to assess application and environment health Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Job Description Job Description Genesis10 is currently seeking an Environment Management Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. The successful candidate will join the Deployment and Environment Management team within a Global Technology organization. This role focuses on transforming new applications into fully supported trading systems and implementing Ansible Playbooks for deployment automation. This position requires a solid technical background, experience in the financial services industry, and a proven track record of success in a DevOps culture. Responsibilities: Work with the development community to take their new applications and turn it into a fully supported trading system Participate in understanding SDLC and implementing Ansible Playbooks for deployment automation Serve as a fully proficient technical resource, providing technical knowledge and capabilities as team member and individual contributor Create solutions that will seamlessly integrate with adjunct technologies (i.e. SDLC's CI/CD pipeline) Create a DevOps culture and automate all deployments using the latest industry leading technologies and processes Collaborate with internal and external subject matter experts, including line-of-business, business technology teams and operational support teams Document requirements from subject matter experts and development teams to implement them in playbook format with minimal assistance Adhere to, update, and/or create where necessary standards and internal controls and procedures Work alongside developers to ensure that their application adheres to high standards Requirements: Bachelor's degree with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree Minimum 3+ years Unix administration background (mid-level), FREEBSD desired but Linux acceptable Very experienced with scripting languages such as Shell/Python Ansible background preferred, experience writing Ansible playbooks Excellent understanding of Software Development Lifecycle (SDLC) Hands-on experience troubleshooting application production issues Experience working in a highly pressurized trading environment Sound knowledge and experience around virtualizations, containers, OpenShift, and Jenkins Strong analytical, organizational, and time management skills, including attention to detail Willing to be part of 18/7 onshore support team, including working in different shift timings and potential weekend needs Strong oral and written communication skills Desired skills: FREEBSD or Linux (mid-level) systems administration Exposure to DevOps Tools, particularly Ansible (Ansible Tower as a Service is ideal) Varied scripting backgrounds, including Unix shell, Perl, and Python Experience with ServiceNow and/or BMC ITSM Remedy Experience with developing automated patching Basic networking understanding Experience using shared storage and load balancers for application resiliency Experience using monitoring and observability tools (e.g., Splunk, Dynatrace) to assess application and environment health Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description What are the top 3 skills required for this role? 1. Power BI Development & Data Modeling 2. Tableau Dashboard Development 3. Report Automation & Analytics 4. ITIL / ITSM Expertise 5. ServiceNow Reporting & KPI Management Certifications Required " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. We are seeking a highly experienced Reporting & Automation Analyst/Lead with 7 years of experience in Business Intelligence, Reporting, Analytics, and IT Service Management. The ideal candidate will possess strong expertise in Power BI, Tableau, report automation, dashboard development, and ITIL-based service management processes. The candidate will be responsible for delivering enterprise reporting solutions, automating data and reporting workflows, developing executive dashboards, and providing actionable insights to leadership teams. Experience in IT Operations, ServiceNow reporting, and KPI management is highly desirable. Key Responsibilities Reporting & Analytics " Design, develop, and maintain enterprise dashboards using Power BI and Tableau. " Create executive-level reports, scorecards, and KPI dashboards. " Perform trend analysis and deliver actionable business insights. " Develop operational reporting for Incident, Problem, Change, and Service Management functions. " Present findings and recommendations to senior leadership. Automation & Process Improvement " Automate report generation and distribution processes. " Leverage Power Automate, SQL and scripting tools to eliminate manual efforts. " Identify opportunities to improve operational efficiency through automation . ITIL & ITSM Reporting " Support and enhance reporting for: o Incident Management o Problem Management o Change Management o Availability Management o SLA Management " Develop dashboards for MTTR, SLA compliance, backlog trends, recurring issues, and service performance metrics. " Work closely with IT Operations and Service Delivery teams to drive continual service improvement. Stakeholder Management " Gather reporting requirements from business and technical stakeholders. " Translate complex datasets into meaningful visualizations and business narratives. " Support monthly, quarterly, and executive governance reviews. " Partner with cross-functional teams to drive data-driven decision-making. Required Qualifications Experience " 7 years of experience in Reporting, Analytics, Business Intelligence, or IT Operations Reporting. " Minimum 5 years of hands-on Power BI experience. " Minimum 3 years of Tableau development experience. " Experience supporting enterprise-scale reporting environments. " Experience working in ITSM or IT Operations environments. Technical Skills " Power BI (DAX, Power Query, Data Modeling) " Tableau Dashboard Development " SQL & Data Analysis " Power Automate " Excel Advanced Reporting " ServiceNow Reporting & Analytics " KPI, SLA & Operational Metrics Reporting " Data Visualization & Storytelling ITIL / ITSM Expertise " Strong understanding of: o Incident Management o Problem Management o Change Management o Service Request Management o Service Level Management o Continual Service Improvement (CSI) " Experience working within ITIL-driven organizations. Preferred Qualifications " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. " ServiceNow Reporting / Performance Analytics experience. " Exposure to Dynatrace, Splunk, Grafana, or other observability platforms. Key Deliverables " Executive Dashboards & KPI Scorecards " Automated Reporting Solutions " SLA & Service Performance Reports " Incident & Problem Trend Analysis " Capacity & Availability Dashboards " Leadership Presentations & Insights " Continual Service Improvement Metrics
11/13/2026
Full time
Job Description Job Description What are the top 3 skills required for this role? 1. Power BI Development & Data Modeling 2. Tableau Dashboard Development 3. Report Automation & Analytics 4. ITIL / ITSM Expertise 5. ServiceNow Reporting & KPI Management Certifications Required " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. We are seeking a highly experienced Reporting & Automation Analyst/Lead with 7 years of experience in Business Intelligence, Reporting, Analytics, and IT Service Management. The ideal candidate will possess strong expertise in Power BI, Tableau, report automation, dashboard development, and ITIL-based service management processes. The candidate will be responsible for delivering enterprise reporting solutions, automating data and reporting workflows, developing executive dashboards, and providing actionable insights to leadership teams. Experience in IT Operations, ServiceNow reporting, and KPI management is highly desirable. Key Responsibilities Reporting & Analytics " Design, develop, and maintain enterprise dashboards using Power BI and Tableau. " Create executive-level reports, scorecards, and KPI dashboards. " Perform trend analysis and deliver actionable business insights. " Develop operational reporting for Incident, Problem, Change, and Service Management functions. " Present findings and recommendations to senior leadership. Automation & Process Improvement " Automate report generation and distribution processes. " Leverage Power Automate, SQL and scripting tools to eliminate manual efforts. " Identify opportunities to improve operational efficiency through automation . ITIL & ITSM Reporting " Support and enhance reporting for: o Incident Management o Problem Management o Change Management o Availability Management o SLA Management " Develop dashboards for MTTR, SLA compliance, backlog trends, recurring issues, and service performance metrics. " Work closely with IT Operations and Service Delivery teams to drive continual service improvement. Stakeholder Management " Gather reporting requirements from business and technical stakeholders. " Translate complex datasets into meaningful visualizations and business narratives. " Support monthly, quarterly, and executive governance reviews. " Partner with cross-functional teams to drive data-driven decision-making. Required Qualifications Experience " 7 years of experience in Reporting, Analytics, Business Intelligence, or IT Operations Reporting. " Minimum 5 years of hands-on Power BI experience. " Minimum 3 years of Tableau development experience. " Experience supporting enterprise-scale reporting environments. " Experience working in ITSM or IT Operations environments. Technical Skills " Power BI (DAX, Power Query, Data Modeling) " Tableau Dashboard Development " SQL & Data Analysis " Power Automate " Excel Advanced Reporting " ServiceNow Reporting & Analytics " KPI, SLA & Operational Metrics Reporting " Data Visualization & Storytelling ITIL / ITSM Expertise " Strong understanding of: o Incident Management o Problem Management o Change Management o Service Request Management o Service Level Management o Continual Service Improvement (CSI) " Experience working within ITIL-driven organizations. Preferred Qualifications " ITIL v4 Foundation Certification (mandatory/preferred). " Microsoft PL-300 (Power BI Data Analyst Associate). " Tableau Certification. " ServiceNow Reporting / Performance Analytics experience. " Exposure to Dynatrace, Splunk, Grafana, or other observability platforms. Key Deliverables " Executive Dashboards & KPI Scorecards " Automated Reporting Solutions " SLA & Service Performance Reports " Incident & Problem Trend Analysis " Capacity & Availability Dashboards " Leadership Presentations & Insights " Continual Service Improvement Metrics
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
11/13/2026
Full time
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
Job Description Job Description Network Engineer (Journeyman) - DoD NOC Wichita, KS Location: Wichita, KS (100% Onsite - McConnell AFB) Clearance: Active or Interim Secret (required) Salary: $85,000 - $95,000 + $3,000 relocation assistance Employment Type: Full-Time (Direct Hire, W-2) Start Date: Mid-June 2026 Overview We are hiring 2 Network Engineers (Journeyman level) to support a U.S. Air Force / Air National Guard Network Operations Center (NOC) at McConnell Air Force Base in Wichita, KS . This role supports a Base Area Network (BAN) modernization program , providing Tier 2/3 network operations and troubleshooting across multiple Air National Guard installations. This is an excellent opportunity for early-career to mid-level engineers looking to grow within a mission-critical DoD network environment . What You'll Do Provide Tier 2 / Tier 3 network support in a NOC environment Troubleshoot routing and switching issues (Cisco-based) Monitor network health using tools like SolarWinds / NMS platforms Support incident response, ticket resolution, and change management Assist with: VLANs, trunking, and switching issues Routing protocols (OSPF, EIGRP, basic BGP exposure) Firewall changes and log analysis (ASA/Firepower) Maintain network configurations and documentation Support STIG compliance and remediation efforts Participate in on-call rotation (24/7 support model) Required Qualifications Active or Interim DoD Secret clearance (must be in-scope) 3-7 years of network engineering or network operations experience Experience with: Cisco routers and switches LAN/WAN environments Ticketing systems (ServiceNow, Jira, etc.) One of the following (required): CompTIA Security+ CE (or equivalent IAT-II certification) OR willingness to obtain Security+ prior to start One of the following (required): CCNA CompTIA Network+ U.S. Citizenship required Preferred (Nice to Have) Experience in DoD or federal environments (USAF, ANG, DHA, Army, etc.) Familiarity with: NIPR/SIPR networks STIG / ACAS environments Basic firewall operations Exposure to NOC operations or monitoring tools Not the Right Fit If You Are: Looking for a senior or architect-level role Expecting compensation significantly above the stated range Not interested in hands-on operational / NOC work Compensation & Benefits Salary: $85K - $95K Relocation Assistance: $3,000 Full benefits package: Medical / Dental / Vision 401(k) PTO + federal holidays Additional Requirements Must be able to work onsite at McConnell AFB (Wichita, KS) Participation in on-call rotation required (24/7 environment) Ability to respond to critical issues within 2 hours if needed Why This Role? Direct support to Air Force mission operations Exposure to enterprise DoD network environments Growth path into senior network engineering roles Stable, long-term federal program with extension potential Interested? Apply with: Resume Clearance status (level + in-scope status) Certification status (Security+, CCNA, etc.) Salary expectations Availability System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
11/13/2026
Full time
Job Description Job Description Network Engineer (Journeyman) - DoD NOC Wichita, KS Location: Wichita, KS (100% Onsite - McConnell AFB) Clearance: Active or Interim Secret (required) Salary: $85,000 - $95,000 + $3,000 relocation assistance Employment Type: Full-Time (Direct Hire, W-2) Start Date: Mid-June 2026 Overview We are hiring 2 Network Engineers (Journeyman level) to support a U.S. Air Force / Air National Guard Network Operations Center (NOC) at McConnell Air Force Base in Wichita, KS . This role supports a Base Area Network (BAN) modernization program , providing Tier 2/3 network operations and troubleshooting across multiple Air National Guard installations. This is an excellent opportunity for early-career to mid-level engineers looking to grow within a mission-critical DoD network environment . What You'll Do Provide Tier 2 / Tier 3 network support in a NOC environment Troubleshoot routing and switching issues (Cisco-based) Monitor network health using tools like SolarWinds / NMS platforms Support incident response, ticket resolution, and change management Assist with: VLANs, trunking, and switching issues Routing protocols (OSPF, EIGRP, basic BGP exposure) Firewall changes and log analysis (ASA/Firepower) Maintain network configurations and documentation Support STIG compliance and remediation efforts Participate in on-call rotation (24/7 support model) Required Qualifications Active or Interim DoD Secret clearance (must be in-scope) 3-7 years of network engineering or network operations experience Experience with: Cisco routers and switches LAN/WAN environments Ticketing systems (ServiceNow, Jira, etc.) One of the following (required): CompTIA Security+ CE (or equivalent IAT-II certification) OR willingness to obtain Security+ prior to start One of the following (required): CCNA CompTIA Network+ U.S. Citizenship required Preferred (Nice to Have) Experience in DoD or federal environments (USAF, ANG, DHA, Army, etc.) Familiarity with: NIPR/SIPR networks STIG / ACAS environments Basic firewall operations Exposure to NOC operations or monitoring tools Not the Right Fit If You Are: Looking for a senior or architect-level role Expecting compensation significantly above the stated range Not interested in hands-on operational / NOC work Compensation & Benefits Salary: $85K - $95K Relocation Assistance: $3,000 Full benefits package: Medical / Dental / Vision 401(k) PTO + federal holidays Additional Requirements Must be able to work onsite at McConnell AFB (Wichita, KS) Participation in on-call rotation required (24/7 environment) Ability to respond to critical issues within 2 hours if needed Why This Role? Direct support to Air Force mission operations Exposure to enterprise DoD network environments Growth path into senior network engineering roles Stable, long-term federal program with extension potential Interested? Apply with: Resume Clearance status (level + in-scope status) Certification status (Security+, CCNA, etc.) Salary expectations Availability System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Senior CMDB Architecture Engineer is responsible for the technical architecture, design, implementation, and ongoing health of the ServiceNow Configuration Management Database (CMDB). The Senior CMDB Architecture Engineer role ensures the CMDB provides accurate, complete, and reliable configuration data to support IT service management, IT operations management, operational resilience, security, and technology decision-making. Responsibilities: Design and maintain the CMDB data model in alignment with Common Service Data Model 5 and ServiceNow best practices, including configuration item classes, attributes, relationships, Identification and Reconciliation Engine rules, lifecycle standards, and authoritative data sources. Ensure alignment with the Common Service Data Model and ServiceNow CMDB best practices. Define and govern configuration item classes, attributes, relationships, identification rules, reconciliation rules, and lifecycle standards. Provide technical leadership for ServiceNow Discovery, Service Mapping, integrations, and CMDB data ingestion. Establish, monitor, and improve CMDB health metrics covering completeness, correctness, compliance, and duplicate configuration items. Partner closely with Discovery, Service Mapping, Software Asset Management Professional, Integrated Risk Management, Governance, Risk and Compliance, application and infrastructure teams, and process owners to ensure configuration data is properly discovered, integrated, governed, and maintained. Identify, investigate and resolve complex CMDB data-quality issues, including duplicate, stale, orphaned, and incorrectly classified configuration items. Evaluate discovery patterns, integrations, and automation opportunities and implement technical improvements that strengthen CMDB reliability and operational value. Essential Skills and/or Certifications Bachelor's degree in Computer Science, or related field At least 8 years of relevant experience in CMDB architecture, ServiceNow platform engineering, configuration management, IT service management, IT operations management, or a related technical discipline. Expert knowledge of CMDB architecture, configuration item classes, attributes, relationships, and lifecycle management. Expertise in the ServiceNow Common Service Data Model. Deep knowledge of the ServiceNow Identification and Reconciliation Engine. Strong knowledge of ServiceNow Discovery, including MID Servers, credentials, schedules, patterns, probes and sensors, cloud discovery, and troubleshooting. Experience with Service Mapping and configuration-data integrations. Strong expertise in CMDB health management and data quality. ServiceNow Certified System Administrator certification required. Certified Implementation Specialist - Discovery certification required. Certified Implementation Specialist - Service Mapping certification required. Strong analytical, troubleshooting, documentation, and cross-functional collaboration skills. Proficiency in Microsoft Office Suites Skills Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
11/13/2026
Full time
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Senior CMDB Architecture Engineer is responsible for the technical architecture, design, implementation, and ongoing health of the ServiceNow Configuration Management Database (CMDB). The Senior CMDB Architecture Engineer role ensures the CMDB provides accurate, complete, and reliable configuration data to support IT service management, IT operations management, operational resilience, security, and technology decision-making. Responsibilities: Design and maintain the CMDB data model in alignment with Common Service Data Model 5 and ServiceNow best practices, including configuration item classes, attributes, relationships, Identification and Reconciliation Engine rules, lifecycle standards, and authoritative data sources. Ensure alignment with the Common Service Data Model and ServiceNow CMDB best practices. Define and govern configuration item classes, attributes, relationships, identification rules, reconciliation rules, and lifecycle standards. Provide technical leadership for ServiceNow Discovery, Service Mapping, integrations, and CMDB data ingestion. Establish, monitor, and improve CMDB health metrics covering completeness, correctness, compliance, and duplicate configuration items. Partner closely with Discovery, Service Mapping, Software Asset Management Professional, Integrated Risk Management, Governance, Risk and Compliance, application and infrastructure teams, and process owners to ensure configuration data is properly discovered, integrated, governed, and maintained. Identify, investigate and resolve complex CMDB data-quality issues, including duplicate, stale, orphaned, and incorrectly classified configuration items. Evaluate discovery patterns, integrations, and automation opportunities and implement technical improvements that strengthen CMDB reliability and operational value. Essential Skills and/or Certifications Bachelor's degree in Computer Science, or related field At least 8 years of relevant experience in CMDB architecture, ServiceNow platform engineering, configuration management, IT service management, IT operations management, or a related technical discipline. Expert knowledge of CMDB architecture, configuration item classes, attributes, relationships, and lifecycle management. Expertise in the ServiceNow Common Service Data Model. Deep knowledge of the ServiceNow Identification and Reconciliation Engine. Strong knowledge of ServiceNow Discovery, including MID Servers, credentials, schedules, patterns, probes and sensors, cloud discovery, and troubleshooting. Experience with Service Mapping and configuration-data integrations. Strong expertise in CMDB health management and data quality. ServiceNow Certified System Administrator certification required. Certified Implementation Specialist - Discovery certification required. Certified Implementation Specialist - Service Mapping certification required. Strong analytical, troubleshooting, documentation, and cross-functional collaboration skills. Proficiency in Microsoft Office Suites Skills Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/13/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
11/13/2026
Full time
Job Description Job Description Job Title - Senior F5 Network Engineer Locations: Lafayette, LA Knoxville, TN Birmingham, AL Columbia, SC Work Arrangement: Hybrid Employment Type: Full time Experience Required: 5+ years Position Overview We are seeking a Senior F5 Network Engineer with deep, hands-on expertise in F5 BIG IP LTM and GTM/DNS to support a large scale, highly available financial services environment. F5 is the primary technology for this position, and candidates must have significant recent experience managing, troubleshooting, upgrading, and optimizing complex enterprise F5 environments. This is a senior level engineering role focused on the F5 load balancing and application delivery infrastructure, including physical and virtual F5 platforms. The engineer will support infrastructure modernization, F5 platform replacements, configuration migrations, upgrades, patching, security hardening, capacity planning, and performance optimization. The engineer will also serve as a senior escalation point for complex F5 and network related production issues, performing root cause analysis and independently driving issues through resolution. The position requires someone who can evaluate existing F5 configurations, identify opportunities for improvement, recommend technical changes, and successfully implement those changes in production. In addition to F5, the environment includes Palo Alto firewalls, Cisco networking, Terraform automation, and AWS cloud networking technologies. Experience with these technologies is valuable, but the strongest candidates will distinguish themselves through their depth of F5 LTM and GTM/DNS experience. The role will also contribute to Infrastructure as Code and automation initiatives, particularly using Terraform to manage and deploy F5 configurations. As a senior member of the team, the engineer will provide technical guidance to other engineers, document changes and implementation procedures, and contribute to the continued modernization of the network security perimeter. Some complex production changes may be scheduled during after hours maintenance windows. our future duties and responsibilities . Serve as a senior F5 BIG IP subject matter expert, with primary responsibility for F5 LTM and GTM/DNS engineering. . Manage and support complex enterprise F5 LTM configurations, including virtual servers, pools, nodes, monitors, profiles, persistence, SSL/TLS, traffic management, and high availability. . Support F5 GTM/DNS, including global traffic management, DNS based application availability, traffic distribution, and failover. . Troubleshoot complex F5 production issues involving application traffic, load balancing, DNS, connectivity, SSL/TLS, performance, and availability. . Perform root cause analysis for difficult F5 and network incidents and serve as an L3 escalation point for engineering related issues. . Support F5 infrastructure modernization, including hardware replacements, platform migrations, configuration migrations, upgrades, and lifecycle management. . Evaluate and implement F5 patches, software upgrades, security updates, and configuration hardening requirements. . Support both physical and virtual F5 BIG IP environments and help optimize the existing F5 infrastructure footprint. . Review existing F5 implementations and recommend improvements related to resiliency, performance, security, capacity, and operational efficiency. . Use Terraform and Infrastructure as Code practices to automate F5 configuration, deployment, and provisioning where appropriate. . Support Palo Alto firewall policy management and advanced firewall troubleshooting. . Troubleshoot Cisco routing, switching, and network connectivity issues that affect F5 and application traffic. . Support F5 and network services within hybrid and AWS heavy cloud environments, including exposure to AWS CloudFront and related networking and security services. . Create implementation plans, change documentation, troubleshooting procedures, and technical standards. . Provide technical leadership and mentoring to other network engineers. . Support scheduled after hours implementation windows for complex or business critical F5 changes when required. Required qualifications to be successful in this role . 5+ years of F5 BIG IP experience . Deep, recent hands on experience with F5 LTM (Local Traffic Manager) in large enterprise production environments. . Deep, recent hands on experience with F5 GTM/DNS (Global Traffic Manager). . Strong understanding of load balancing, application traffic management, DNS, high availability, failover, and traffic distribution. . Hands on experience configuring and troubleshooting F5 virtual servers, pools, nodes, health monitors, profiles, persistence, SSL/TLS, and related BIG IP functionality. . Experience supporting complex physical and virtual F5 BIG IP deployments. . Experience performing F5 migrations, hardware/platform replacements, configuration migrations, upgrades, patching, and lifecycle management. . Strong F5 troubleshooting skills with demonstrated experience resolving complex production issues independently. . Experience with F5 performance, capacity, resiliency, security hardening, and infrastructure optimization. . Ability to analyze existing F5 implementations and recommend practical improvements. . Experience working with F5 in highly available, business critical enterprise environments. . Experience with Palo Alto firewalls, particularly policy management and complex troubleshooting. . Intermediate Cisco routing and switching knowledge. . Strong TCP/IP, routing, switching, DNS, SSL/TLS, firewall, and network troubleshooting fundamentals. . Experience serving as a senior/L3 escalation point for complex infrastructure issues. . Strong root cause analysis and problem solving capabilities. . Ability to lead technical implementations and provide guidance to other engineers. . Strong technical documentation and communication skills. Desired Skillset: . Terraform experience, particularly automating F5 or network infrastructure configuration. . Infrastructure as Code and automated provisioning experience. . AWS networking experience, including familiarity with AWS CloudFront and cloud network/security services. . Experience supporting hybrid data center and AWS environments. . Ansible or Ansible Automation Platform experience. . F5 ASM/WAF experience. . Additional Palo Alto firewall experience. . Azure or GCP network, firewall, or load balancing experience. . ServiceNow and/or Jira experience. . F5, Palo Alto, Cisco, AWS, or Terraform certifications are a plus. Education: Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related technical field.? Why Join Us? You will have the opportunity to work on high-impact cloud data initiatives supporting enterprise risk and analytics with one of world class fortune 500 companies. This role offers exposure to modern AWS technologies, complex data challenges, AI-enabled automation, and cross-functional collaboration within a major financial services environment. Apply Today Ref: Pittsburgh
Job Description Job Description Job Title: Wireless Network Engineer Location: Bethesda, Virginia Work Model: Onsite - onsite Security Clearance: Public Trust Responsibilities Leverage in-person and virtual connections to coordinate work actions, reducing the IT burden on NIH customers so they can focus on science. Contribute your knowledge and experience to the collective pool at NIH, helping other IT professionals at the institute level work better for their community. Collaborate with the CIT federal team and other service areas as ONE CIT to serve NIH. Help ensure the network infrastructure, internet, and intranet services are available with maximum uptime by quickly and thoroughly responding to incidents, requests, and outages. Utilize your networking expertise and evolving technologies to develop solutions in a fast-paced, collaborative, highly secure, and compliant environment that supports scientific discovery. Requirements Bachelor's Degree or high school diploma with relevant experience and professional certification. CCNA or CCNP professional certification. Minimum three (3) years of wireless network administration experience, including site surveys, wireless design review, and enterprise project management. Experience with Ekahau, Cisco Insider, and wireless survey tools. Solid working knowledge of wireless network infrastructure, signal propagation, troubleshooting interference, coverage optimization, spectrum analysis, etc. Strong understanding of network protocols and switching, TCP/IP, FTP/HTTP(S), UDP, STP, VPN, with the ability to perform root cause analysis and communicate using fundamental network terminologies. Advanced troubleshooting skills for network devices such as Cisco routers, switches, wireless access points, UPS, and firewalls. Ability to activate and configure Cisco network equipment and diagnose configuration issues via command line. Experience creating network diagrams and deciphering topology. Proficiency with industry-standard wireless network tools for surveys, design, and reporting. Meticulous documentation skills, organized workspace, and effective teamwork or virtual collaboration. Strong sense of responsibility and ownership of tasks. Preferred Skills Wireless Infrastructure / 802.1x and site surveys. Monitoring tools (Sitescope, Solarwinds, Sciencelogic). ServiceNow or Remedy. Infoblox. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
11/13/2026
Full time
Job Description Job Description Job Title: Wireless Network Engineer Location: Bethesda, Virginia Work Model: Onsite - onsite Security Clearance: Public Trust Responsibilities Leverage in-person and virtual connections to coordinate work actions, reducing the IT burden on NIH customers so they can focus on science. Contribute your knowledge and experience to the collective pool at NIH, helping other IT professionals at the institute level work better for their community. Collaborate with the CIT federal team and other service areas as ONE CIT to serve NIH. Help ensure the network infrastructure, internet, and intranet services are available with maximum uptime by quickly and thoroughly responding to incidents, requests, and outages. Utilize your networking expertise and evolving technologies to develop solutions in a fast-paced, collaborative, highly secure, and compliant environment that supports scientific discovery. Requirements Bachelor's Degree or high school diploma with relevant experience and professional certification. CCNA or CCNP professional certification. Minimum three (3) years of wireless network administration experience, including site surveys, wireless design review, and enterprise project management. Experience with Ekahau, Cisco Insider, and wireless survey tools. Solid working knowledge of wireless network infrastructure, signal propagation, troubleshooting interference, coverage optimization, spectrum analysis, etc. Strong understanding of network protocols and switching, TCP/IP, FTP/HTTP(S), UDP, STP, VPN, with the ability to perform root cause analysis and communicate using fundamental network terminologies. Advanced troubleshooting skills for network devices such as Cisco routers, switches, wireless access points, UPS, and firewalls. Ability to activate and configure Cisco network equipment and diagnose configuration issues via command line. Experience creating network diagrams and deciphering topology. Proficiency with industry-standard wireless network tools for surveys, design, and reporting. Meticulous documentation skills, organized workspace, and effective teamwork or virtual collaboration. Strong sense of responsibility and ownership of tasks. Preferred Skills Wireless Infrastructure / 802.1x and site surveys. Monitoring tools (Sitescope, Solarwinds, Sciencelogic). ServiceNow or Remedy. Infoblox. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: