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Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Genesis10 is currently seeking a Software QA Engineer for a contract-to-hire opportunity with a Technology Company located in Columbus, OH; Fairfax, VA; or Hampton, VA. This position requires 2-3 days per week on-site in one of those locations. Compensation: $50.00 - $60.00 per hour, W2, based on qualifications Position Overview: This role is critical in maintaining high software quality standards and providing reliable solutions that meet user and business requirements. You will be responsible for ensuring the quality of software products by identifying defects, conducting tests, and validating that the software functions as expected. The ideal candidate has strong analytical skills and an understanding of software testing methodologies to work collaboratively with cross-functional teams. Key Responsibilities: Design, develop, and execute manual and automated test plans, test cases, and scripts to ensure software quality Perform functional, regression, performance, and security testing to identify bugs or defects Collaborate with developers, product managers, and other stakeholders to understand product requirements and testing needs Identify, document, and track software defects, ensuring clear communication of issues and their resolutions Use test automation tools and frameworks to increase the efficiency of the testing process Assist in continuously improving QA processes, tools, and best practices Support user acceptance testing (UAT) and assist clients with product validation Assist in troubleshooting production issues and replicating customer-reported defects in testing environments Monitor application performance and run performance tests to ensure scalability Report quality metrics and test results to management and stakeholders Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field 2-5 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing Proficiency in programming languages like Java, Python, or JavaScript to build and run automated test scripts Strong knowledge of software testing methodologies, tools (Selenium, JUnit, TestNG), and frameworks Experience with bug tracking and project management tools (JIRA, Bugzilla) Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git Familiarity with Agile methodology and tools (Scrum, Kanban) Strong communication, analytical, and problem-solving skills with close attention to detail Ability to work independently as well as collaboratively in a team environment Desired Skills: Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) Experience with performance testing tools (LoadRunner or JMeter) Familiarity with cloud-based testing environments (AWS, Azure) Understanding of database management systems and SQL for data verification Experience with version control and collaboration tools (Git, Bitbucket) Knowledge of security testing practices and tools Experience with API testing and mobile app testing (iOS and Android) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Role: The BVT Analyst plays a critical role in ensuring the quality and reliability of software products through the execution and analysis of Build Verification Tests (BVT). This position is responsible for designing, implementing, and maintaining automated and manual test suites that validate software builds before they proceed to further stages of development or release. The analyst collaborates closely with development, quality assurance, and operations teams to identify defects early and provide actionable insights that improve product stability. By continuously monitoring build health and test results, the BVT Analyst helps reduce integration issues and accelerates the delivery pipeline. Ultimately, this role ensures that only high-quality builds are promoted, supporting the organization's commitment to delivering robust software solutions to customers. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with software testing methodologies, particularly Build Verification Testing. Proficiency in scripting or programming languages such as Python, Java, or similar for test automation. Familiarity with continuous integration/continuous deployment (CI/CD) tools and processes. Strong analytical and problem-solving skills with attention to detail. Preferred Qualifications: Experience with test automation frameworks such as Selenium, Jenkins, or similar tools. Knowledge of version control systems like Git. Understanding of software development lifecycle (SDLC) and Agile methodologies. Experience working in a DevOps environment. Certifications related to software testing or quality assurance (e.g., ISTQB). Responsibilities: Develop, execute, and maintain Build Verification Test cases to validate new software builds. Analyze test results to identify defects, inconsistencies, and areas for improvement in the build process. Collaborate with development and QA teams to troubleshoot issues and recommend corrective actions. Automate repetitive testing tasks to improve efficiency and coverage of BVT suites. Monitor build pipelines and provide regular reports on build quality and test outcomes to stakeholders. Skills: The required skills enable the BVT Analyst to design and execute effective test cases that ensure software build integrity. Proficiency in scripting languages is essential for automating tests, which increases efficiency and reduces manual effort. Familiarity with CI/CD tools allows the analyst to integrate testing seamlessly into the build pipeline, providing timely feedback to development teams. Analytical skills are used daily to interpret test results, identify root causes of failures, and communicate findings clearly to technical and non-technical stakeholders. Preferred skills such as knowledge of automation frameworks and version control systems further enhance the analyst's ability to maintain robust and scalable testing processes that support continuous delivery.

About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.

Job Description "Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client". NO THIRD PARTIES PLS THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - Email: saakshi(at)zilliontechnologies(dot)com Technical Business Analyst $70/HR - $75/hr w2 Duration: Long Term Ongoing Project with NO end Date Direct Banking Client Hybrid Role - 3 Days a week onsite in Vienna, VA / 2 Days Remote "Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client". Compensation $70/HR - $75/HR This is the targeted compensation range for this role per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. Benefits We offer a comprehensive benefits package including medical, dental, vision, and disability insurance; 401(k). Job Description: This entry to mid-level Technical Analyst position is targeted specifically to contractors with 8 or more years of relevant information technology experience to support Digital team in developing industry leading web, mobile, chat and voice solutions to meet our Members' evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. Job Description: Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product Proactively identify requirement gaps and issue to product ownership Ensure non-happy path scenarios are considered and handled Advocate for solutions that consider ease of maintenance and component reuse opportunities Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities Map data between interfacing systems Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings. Perform application and services tests/validations Responsible for creating system requirement documentation for applications and services, including interface specifications Provide demos to internal project team, as well as to business stakeholders. Works closely with Business, Quality Assurance team and developers on projects and to address production issues Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues. Have general understanding or working knowledge of the following: Services-oriented architecture / microservices Multi-tier applications (presentation tier/services-processing tier/data management tier) Enterprise and vendor API integration Managing system behavior through configurable variables Error handling XML and JSON data structures Qualifications/Experience: Ability to write SQL queries Problem solving skill - Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc. Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization Conducting complex technical analysis across multiple products Work in Agile methodology Writing requirements for a system Writing front end mobile and/or web application requirements is a plus Writing back end service requirements is a plus Experience using tools such as Postman or SoapUI to exercise APIs is a plus + Must Have's: Experience capturing technical requirements for information systems/applications Experience working with APIs Familiarity with multi-tier applications (application layer, services layer, data layer) + Nice to Have's: Experience using tools such as Postman or SoapUI to exercise APIs Experience in the financial industry Experience working on requirements for native mobile applications Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com Thanks, Saakshi Sahni Zillion Technologies Inc. Director - Talent Acquisition Email: saakshi(at)zilliontechnologies(dot)com "Zillion Technologies is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."

IT Epic Analyst II- Willow Ambulatory and/or Inventory Position Summary Serves as a key Epic resource within the Ambulatory Clinical Applications team, with a significant focus on Epic Willow Ambulatory and Inventory. Will support EpicCare Ambulatory and related ambulatory clinical applications, including Epic and third-party integrated systems. This role partners with operational, clinical, pharmacy, revenue cycle, vendor, and technical stakeholders to design, configure, test, implement, support, and optimize solutions that improve ambulatory workflows and advance organizational priorities. The ideal candidate has Epic build and troubleshooting experience, can work across application boundaries, and is comfortable supporting both day-to-day operational needs and broader optimization efforts. Experience with Willow Ambulatory and/or Inventory is strongly preferred. Oerational outpatient pharmacy experience preferred, but the role is intended to provide flexible ambulatory optimization and support capacity rather than function as a single-application position . Key Responsibilities Serve as a subject matter resource for assigned Epic applications and related operational workflows. Partner with end users to gather requirements, analyze business processes, identify root causes, and recommend system solutions. Scope requests, estimate work effort, and support projects from design through implementation while collaborating with Epic representatives, technical teams, and operational leaders. Analyze and resolve moderately complex support tickets, identify enhancement opportunities, and troubleshoot application issues. Independently perform Epic configuration and build activities, including rules, templates, security, and workflow modifications, while following change management and documentation standards. Conduct unit testing, coordinate quality assurance testing, document build decisions, and support build migrations between environments. Assist with Epic upgrades by reviewing release notes, developing test plans, executing testing, and implementing required changes. Coordinate and support integrations with third-party applications, interfaces, devices, and vendors. Communicate project status, milestones, risks, and solutions with leadership, team members, and stakeholders. Build relationships with super users, provide user support and training, facilitate meetings, and present information to technical and non-technical audiences. Mentor less experienced team members and provide technical guidance on build, testing, and workflow optimization. Participate in ongoing professional development, Epic forums, and continuous process improvement initiatives. Knowledge & Skills Knowledge of Epic Willow Ambulatory and/or Inventory application configuration, maintenance, and support. Strong analytical, troubleshooting, and critical thinking skills. Ability to identify root causes and develop practical, data-driven solutions. Knowledge of project management principles and ability to manage multiple priorities. Excellent organization, attention to detail, and time management skills. Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with strong collaboration, facilitation, and relationship-building skills. Ability to lead projects, guide team members, and adapt in a fast-paced environment. Education Bachelor's degree required. An Associate's degree with two additional years of related experience or a high school diploma/GED with four additional years of related experience may substitute for the bachelor's degree. Required Epic certifications: Willow Ambulatory and/or Inventory Experience Minimum of one year of experience supporting or implementing Epic applications, including application configuration, template management, or system build. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, employee discounts and discounted commuter benefits at certain locations. Experience the benefits of passion and teamwork.

Supports Epic Willow Ambulatory and Inventory, EpicCare Ambulatory, and integrated clinical applications. Partners with clinical, pharmacy, operational, revenue cycle, vendor, and technical teams to configure, test, implement, troubleshoot, and optimize systems and workflows. Responsibilities Serve as a subject matter resource for assigned Epic applications and workflows. Gather requirements, analyze processes, identify root causes, and recommend system solutions. Scope requests and support projects from design through implementation. Configure Epic applications, including rules, templates, security, and workflows. Troubleshoot support tickets, conduct testing, and document build and migration decisions. Support upgrades, integrations, end users, training, and ongoing application optimization. Required Skills Epic Willow Ambulatory configuration Epic Inventory configuration Epic Care Ambulatory support Epic application build Workflow configuration Template management Application troubleshooting Unit and quality assurance testing Third-party application integrations Change management documentation

Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Min 3 years' experience in product ownership or related experience Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue Skilled at driving organizational change through the integration of people, process, and technology Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Job Description Job Description About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world's leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience's growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review "The Tetra Way," authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. As a Scientific Data Architect supporting our partnership with a top 25 global biopharma manufacturing and quality organization, you will design the scientific data models and use cases that connect manufacturing processes, laboratory results, and product quality across manufacturing sites and external partners. Your work will support investigations, continued process verification (CPV), process improvement, technology transfer, and the application of AI to biologics manufacturing. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Candidates will be asked to review "The Tetra Way" as part of the interview process. Who You Are You combine deep experience in biologics manufacturing and quality control with the technical ability to design, prototype, and implement scientific data solutions. You understand how a manufacturing process generates data, how QC laboratories test for product quality, and how to preserve the relationships between those records. You are comfortable working directly with manufacturing scientists, Manufacturing Sciences and Technology (MSAT), manufacturing IT, QC, Quality Assurance, data engineers, and product teams. You translate their questions into explicit data requirements, reusable models, and applications they can use in daily work. You take ownership from initial site discovery through implementation and adoption. You write code, examine source data, test assumptions with scientific users, and demonstrate working solutions. You have the willingness and ability to travel up to 50% of working time between partner manufacturing sites for discovery, implementation, workshops, training, and adoption support. Requirements What You Have Done What you must bring A minimum of 3-5 years direct experience in biologic drug manufacturing and QC is required, including substantial experience with monoclonal antibodies or other recombinant therapeutic proteins. You have designed data models and delivered analytical or digital use cases using manufacturing and QC data for these modalities. Strong Python and SQL skills, with experience developing parsers, transformations, APIs, and analytical applications using tabular and JSON data. Ability to communicate architecture decisions and scientific findings to laboratory users, manufacturing teams, engineers, and business leaders. Desired: Manufacturing & Quality Relevant life sciences industry experience, with substantial work in biologics manufacturing, process development, MSAT, analytical development, or QC. Demonstrated understanding of upstream and downstream biologics operations, including cell culture, harvest, chromatography, filtration, and drug-substance production, and how process conditions relate to yield and quality. Experience defining and implementing manufacturing or QC use cases such as batch investigations, continued process verification (CPV), yield analysis, raw-material variability assessment, stability trending, or technology transfer. Experience delivering solutions in GxP environments, including traceability, data integrity, controlled changes, reproducible calculations, and collaboration with Quality and Validation teams. Desired: Data & Technology A proven record of designing conceptual, logical, and physical data models that connect products, batches, material lots, process steps, equipment, samples, analytical results, and quality events across systems. Experience integrating scientific and manufacturing data from systems such as LIMS, laboratory instruments, process historians, MES, ERP, ELN, and quality management systems. What You Will Do Together with the Scientific Business Analyst (SBA), lead onsite discovery with manufacturing, MSAT, QC, IT, and Quality teams. Map scientific workflows, inspect representative source data, identify gaps, and define prioritized use cases with measurable outcomes and acceptance criteria. Together with the platform knowledge engineering team (semantic management, data modeling, ontology), design reusable product, process, and QC data models for biologics manufacturing. Establish shared structures and controlled vocabularies while preserving product-, modality-, and site-specific requirements. Model batch and material genealogy, including splits, pools, intermediate lots, and links between drug substance and drug product. Connect process measurements and QC results to the correct batch, unit operation, sample, method version, and specification. Define mappings across sites and external manufacturing partners, reconciling identifiers, terminology, units, timestamps, and process hierarchies while retaining source provenance. Build use cases for investigation evidence assembly, CPV, cross-batch comparisons, process and yield analysis, and technology transfer. Translate scientific questions into data requirements, calculations, prototypes, and production-ready specifications. Develop Python parsers, data transformations, quality checks, and applications using Tetra OS. Collaborate with engineering teams to deliver reliable integrations and maintainable data products. Prepare contextualized datasets for statistical, mechanistic, and AI/ML models. Work with scientific users and applied AI engineers to assess data suitability, interpret outputs, and evaluate performance. Support verification and validation through documented requirements, source-to-target mappings, test evidence, and reproducible analyses, working within partner Quality processes. Demonstrate solutions regularly, incorporate user feedback, and train partner teams to maintain and extend delivered models and applications. Multi-site manufacturing data harmonization and external CMO/CDMO data integration. Process historian and time-series data, chromatography data, statistical process monitoring, and multivariate analysis. Databricks, cloud data platforms, and manufacturing information models such as ICH, ISA-88 and ISA-95. Benefits 100% employer-paid benefits for all eligible employees and immediate family members Unlimited paid time off (PTO) 401K Company paid Life Insurance, LTD/STD A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position The salary range for this position is $140,000 - $240,000. The salary range posted reflects our target baseline for this role. Final compensation is determined by a thorough evaluation of factors including the candidate's specific experience, localized market data, and internal team equity.

Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.

Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details

Job Description Job Description What Success Looks Like (Objectives): Backlog & Sprint Execution: Own, refine, and prioritize the product backlog for Workday Compensation and Benefits feature sets, driving execution within an Agile delivery model. Functional Requirement Engineering: Translate complex Total Rewards policies, executive compensation plans, and benefits programs into user stories, functional design specs, and Workday business process configurations. Stakeholder Collaboration & Change Management: Partner closely with Total Rewards leadership, Payroll, HR Operations, and HR Business Partners to gather requirements, manage scope expectations, and roll out feature updates. Workday Configuration & Technical Oversight: Maintain deep functional ownership of Workday Compensation, Advanced Compensation, and Benefits modules, including plan setups, eligibility rules, business processes, and outbound integration specs. Deterministic Quality Assurance: Lead End-to-End and User Acceptance Testing (UAT) for annual cycles, patch releases, and system upgrades based on clear "Pass/Fail" criteria to ensure zero-defect rollouts. Vendor & Partner Management: Coordinate with benefits administration partners, insurance carriers, and third-party implementation consultants on API integrations, file feeds, and issue resolution. ROI & Analytics Tracking: Track product adoption, system utilization, and data accuracy metrics to optimize business processes and measure ROI on Workday investments. Core Skills, Competencies, and Key Experiences (What you'll bring) Education and Experience: Bachelor's degree in Information Systems, Business Administration, Human Resources, Finance, or a related field. Minimum of 4+ years of experience supporting, configuring, or leading enterprise platforms, specifically focused on Compensation, Advanced Compensation, and Benefits modules. Preferred: 2+ years of experience in a Product Owner or Systems Analyst role within an Agile/Scrum delivery model. Preferred: Certified Workday Pro in Compensation or Benefits. General & Technical Skills: Total Rewards & Workday Expertise: Hands-on experience configuring Workday eligibility rules, grade profiles, merit/bonus matrices, open enrollment events, and benefits groups. Analytical Excellence: Strong analytical and advanced problem-solving skills, with the ability to diagnose complex audit exceptions and technical data flow issues. Strategic Communication: Excellent communication and interpersonal skills, capable of explaining complex Workday concepts to non-technical HR leaders. Autonomy: Proven ability to work independently, handle highly sensitive compensation data with discretion, and deliver under tight deadlines during annual rewards cycles. Agile Proficiency: Practical experience managing user stories, acceptance criteria, and sprint prioritization in tools like Jira or Azure DevOps. Compliance Awareness: Solid understanding of data privacy regulations (e.g., GDPR, CCPA) and compensation compliance standards (e.g., FLSA, Pay Transparency laws) as they relate to HRIS data. Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $136625/YearlyAbout our Department In Human Resources, we collaborate with the innovators who drive EchoStar's creative ambition. Our mission is to transform HR technology tools and create a world-class employee experience. This team is responsible for managing and optimizing our critical HR Applications, driving positive change for the company and our team members. About Our Company EchoStar builds solutions that help families and communities stay connected. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.

Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .