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This job is with RWS, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Project Manager - AI Data Services Job LocationsUS-RemotePosted Date2 weeks ago(10/29/:31)Job ID# of Openings1CategoryProject Management Job Purpose The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals. The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives. As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include client data management, project set up, scheduling, project file organization, and placing tasks with raters. The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance. About RWS TrainAI Data Services Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS TrainAI helps our clients address this challenge head-on. With a seamless blend of technological understanding and human intelligence, RWS TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels. For further information, please visit: RWS TrainAI Job Overview Key Responsibilities Perform day-to-day administrative tasks related to project life cycle Support project team members as necessary to perform and complete daily project tasks Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings Coordinate project activities, schedules, milestones, and deliverables across technical and business teams. Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports. Track project progress and proactively identify potential risks, blockers, and dependencies. Support project managers and program managers in delivering strategic initiatives. Serve as a liaison between technical teams, business stakeholders, vendors, and leadership. Communicate project status, risks, dependencies, and key decisions to appropriate audiences. Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables. Assist with technical requirements gathering, documentation, and process mapping. Coordinate testing, deployment, and implementation activities as needed. Make recommendations for process improvements to have a positive impact on profitability and/or quality Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms. Assist with building automation within the team and running technical scripts such as Python Skills & Experience Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience. 2-5 years of project coordination, project management, operations, or technical program support experience. Experience working with technical teams supporting software, infrastructure, systems, or technology projects. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal, written, and presentation communication skills. Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat. Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms. Demonstrated experience with coding such as Python, Sequel and whisper coding. Benefits Amazing benefits! (Seriously!) Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 401(k) Retirement plan with company match. Company-wide agile work policy with flexible work arrangements. Opportunities for training, professional development, and personal growth. Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. Base Pay $70,000 - $85,000 / year Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Candidates must reside in State advertised to be considered Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. Options Apply for this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Application FAQs Software Powered by ICIMS

This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details

This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Field Technical Support Description - This role is responsible for leading on-site technical support for end users and authorized print service providers. The family of jobs is focused on managing the onsite, delivering software and hardware services, pre-sales, post-sales or service delivery support, installation, and configuration for customer environments. Deliver reactive and proactive activities according to the Service Level agreement to ensure customer satisfaction and loyalty. The role maintains high customer satisfaction levels, addressing customer-related issues promptly. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities • Maintains high level of customer satisfaction, responsible for HP Total Customer Experience as well as revenue growth, profitability, and account retention. • Addresses and manages customer-relation issues with promptness and appropriateness, ensuring that concerns are resolved and escalated as per established protocols. • Provides comprehensive technical services, encompassing post-sales and service delivery support, while efficiently addressing application issues for both remote and local accounts across standard and specialized systems. • Leads direct post-sales technical support for end users and organization's authorized service providers, resolving technical challenges on designated hardware and software platforms. • Employs proactive monitoring methods and tools to identify opportunities for preventing problems and enhancing customer experiences. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes globally. • Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment. • Completes process-oriented assignments, shares technical information, and supports department-level operational plans. • Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 4-6 years of related work experience, preferably servicing digital printing equipment, technical customer support, on site customer support, Mission Critical, systems experience or troubleshooting Mechanical and Electrical subsystems in a related field. Preferred Certifications NA Knowledge & Skills • Automation • Chemistry • Commissioning • Customer Relationship Management • Customer Support • Electrical Engineering • Electromechanics • Electronics • Environment Health And Safety • Field Service Management • Hand Tools • Key Performance Indicators (KPIs) • Operating Systems • Preventive Maintenance • Process Improvement • Safety Standards • Technical Services • Technical Support • Technical Training The pay range for this position is $25.00 to $38.10 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "

This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Solutions (ES) Technology is a powerful combination of world class people and businesses with a shared mission and legacy of evolving markets and delivering for the most demanding customers in the world. We are the catalyst to bring data, software, services, and expertise together to power the markets of the future. We drive growth through world class execution, a growth mindset, and our unique expertise and passion for building innovative and connected solutions. We collaborate with our business line to drive business growth by focusing on execution of our joint product strategies. We ensure that we maximize business value while at the same time minimizing cost of ownership of our technology estate. Responsibilities and Impact: Define and lead the AI/ML and applied data science roadmap for Enterprise Solutions, shaping high-rigor analytical capabilities across a complex, regulated global financial-services environment. Design, build, and operate production-grade models for anomaly detection, variance analysis, drift detection, forecasting, behavioural signals, and prediction, ensuring they are accurate, explainable, resilient, and regulator-ready. Own the full model lifecycle from problem framing, data exploration, feature engineering, back-testing, validation, deployment, monitoring, tuning, and incident response when models degrade or fail in production. Partner closely with engineering, data platform, product, and business teams to translate complex analytical problems into scalable, production-ready ML systems that deliver measurable operational and business outcomes. Act as a hands-on technical authority and multiplier, reviewing models, guiding senior practitioners, improving data quality and monitoring standards, and influencing decisions through deep expertise rather than formal authority. Gain high-impact exposure to senior technology leaders, market-facing financial-services platforms, regulated AI/ML practices, and global enterprise-scale transformation, with the opportunity to shape how advanced analytics and machine learning are applied safely and effectively in production. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $177,036 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What we are looking for: 25+ years of experience in analytics, data science, and machine learning, with a strong track record of delivering and operating production-grade models within financial services or other highly regulated, high-availability environments. Deep expertise in applied data science and ML, including statistical modelling, predictive analytics, model development, validation, deployment, monitoring, and optimisation across the full model lifecycle. Strong hands-on technical skills, with the ability to work directly with data, code, ML frameworks, and complex datasets, while partnering effectively with software engineering and platform teams. Experience building scalable, reliable, and explainable AI/ML solutions that meet operational, governance, and regulatory requirements and deliver measurable business outcomes. Additional Preferred Qualifications: Pragmatic and outcome-oriented mindset, focused on delivering models that perform reliably in production and create tangible business value. Excellent communication and stakeholder management skills, with the ability to clearly explain modelling decisions, assumptions, risks, and limitations to both technical and non-technical audiences. Influential leadership and collaboration, capable of driving alignment and technical excellence across cross-functional teams without relying on formal authority. Coaching and mentoring capability, guiding and developing data scientists through technical reviews, knowledge sharing, hands-on support, and leading by example. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal . click apply for full job details

This job is with Avaloq, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues. We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job Description Avaloq's R&D Lab is building a SaaS, API-first, composable banking platform. As a Senior Site Reliability Engineer you will help build the reliability practice behind it. This is amongst the first technical roles we are hiring for our Fort Lauderdale site. You will partner with our Senior SRE in Zurich and work alongside our platform engineers and product teams. The first three to six months: Some of what you can expect early on: Learning our AWS environment, our serverless platform, and how our product teams build and release Contributing to the direction on observability tooling, together with the platform engineers, the SRE team, and our developers Working with the Zurich team on the incident and on-call operating model Taking on increasing responsibility as you build context, always in alignment with the Zurich team What you will do: Define and evolve SLIs, SLOs, and error budgets with product teams, and use them to drive reliability decisions Collaborate on the design of our observability approach for a distributed serverless system, covering metrics, logs, and traces Build the incident response practice with us: on-call model, escalation, blameless post-mortems, and the loop that turns findings into hardening work Build reliability automation that detects and remediates issues before they reach clients Improve CI/CD pipelines and deployment automation on GitHub Actions to reduce operational toil and release risk Work with product teams on resilient design, capacity planning, and progressive delivery approaches such as canary and blue-green Contribute to disaster recovery design and testing for client-facing environments Partner with Security and Compliance so that operational practice holds up to regulatory and audit expectations Help us define and implement operational readiness for client go-live Mentor colleagues and support a culture of shared operational ownership Our stack: Serverless-first on AWS: Lambda, DynamoDB, SQS, S3, and Bedrock. Terraform and OpenTofu for infrastructure, GitHub Actions for CI/CD. Product teams work in Rust, TypeScript, Python, Vue, and Angular. We do not run containers. Qualifications 5+ years in Site Reliability Engineering, DevOps, or production operations for distributed cloud systems, with substantial hands-on AWS experience Practical experience defining and working with SLIs, SLOs, and error budgets Strong incident response background, including on-call, triage under pressure, and post-mortem practice A clear point of view on observability for distributed systems, and the reasoning behind it Solid automation and scripting ability. We are language-agnostic; Rust, TypeScript, or Python all work here Excellent collaboration and communication skills, with a pragmatic approach to balancing speed and stability It would be a real bonus if you have: Experience with AWS serverless and event-driven architecture, including idempotency, retries, dead-letter queues, and failure handling. Strong AWS generalists who want to go deep here are welcome Experience taking a platform from pre-launch to production, including defining operational readiness criteria Experience building AI agents to monitor platform health Strong CI/CD background, ideally with GitHub Actions, including secrets management, least-privilege permissions, and deployment controls Infrastructure as Code experience with Terraform or OpenTofu Experience with progressive deployment approaches such as canary, blue-green, or rollback automation Disaster recovery design and testing for production SaaS Experience operating across more than one cloud provider, or designing for portability Experience operating a B2B SaaS platform in a regulated environment, including audit-sensitive release processes Familiarity with SOC 2, PCI DSS, or GDPR as they apply to operational practice Experience with AI-assisted engineering tools AWS certification, particularly DevOps Engineer - Professional, Solutions Architect - Professional, or Security - Specialty Additional Information This role will require regular travel to Switzerland We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.