Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/14/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a member of the Global Sales AI & Innovation team, you'll be at the forefront of transforming how American Airlines drives revenue through artificial intelligence and advanced data technologies. Embedded within Sales Operations, this role focuses on building both the foundation and the solutions-designing and developing AI powered agents, establishing the business context and governance that enable them, and delivering intelligent analytics that directly enhance the performance of American's corporate and agency sales programs. You'll have the opportunity to innovate, experiment with emerging platforms, and help shape the future of sales intelligence at the world's largest airline. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: 2 Design, build, and deploy AI agents and models on Databricks and Microsoft Copilot/Fabric, leveraging tools such as Genie Spaces, Agent Bricks, and LLM-based workflows to automate and enhance intelligence for Global Sales. Develop and maintain AI governance frameworks - including model documentation, performance monitoring, lineage tracking, and compliance standards - to ensure responsible and auditable use of AI across sales programs. Build and optimize data pipelines supporting AI/ML workloads within a medallion architecture on Azure Databricks (Delta Lake, Unity Catalog), with integration into Microsoft Fabric and OneLake for downstream consumption. Innovate on emerging Databricks and Microsoft Fabric capabilities as they are released, rapidly evaluating and prototyping features that can strengthen the team's technical foundation and revenue impact. Collaborate with business stakeholders in Global Sales to understand operational challenges and translate them into AI-driven solutions, communicating findings and recommendations clearly to both technical and non-technical audiences. Create AI-powered reporting and analytical models within Genie Spaces, Databricks Apps, and Power BI Direct Lake semantic models that empower sales leaders to understand program performance, identify opportunities, and act with confidence. Champion continuous improvement by staying current with advancements in generative AI, agentic frameworks, and large language model tooling, bringing a mindset of experimentation and responsible innovation to the team. Support the full AI development lifecycle - from ideation and prototyping through production deployment and ongoing monitoring - in close partnership with data engineering and Sales IT teams. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training 3 year in similar role Preferred Qualifications- Education & Prior Job Experience MIS, MBA/MS with a focus on data science, AI, or business technology 5 years of development experience, preferably in an airline or travel industry function 3+ years of experience with Databricks, including Delta Lake, Unity Catalog, or MLflow Experience building or operationalizing AI agents or LLM-based applications Experience with Microsoft Fabric, Copilot Studio, and Power BI Skills, Licenses & Certifications Databricks: Delta Lake, Unity Catalog, Databricks Workflows, Genie Spaces, Apps Cloud & Data Platforms: Azure, Microsoft Fabric, OneLake AI/ML: Python (PySpark, pandas), agentic frameworks, MLflow, model governance and monitoring practices Analytics & Reporting: Microsoft Power BI (Direct Lake, DAX, TMDL), SQL Soft Skills: Strong written and verbal communication; ability to translate complex AI concepts for business audiences; comfort operating in a fast-paced, high-ambiguity environment Certifications (a plus): Databricks Certified Associate or Professional; Microsoft Azure or Fabric certification What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description We are seeking a Senior Business System Analyst with experience in supporting HRIS and SAP SuccessFactors including Employee Central. This is a permanent, hybrid role based in New Haven, CT. The Senior Business Systems Analyst will solicit, understand, and document the business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Systems Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. They perform data analysis, data mapping, and data visualization. They work with the programming and architecture staff in designing solutions based on functional requirements including conducting gap analysis. The Senior Business Systems Analyst must have an advanced understanding off the business, functional, and technical aspects of both the business processes and the systems used within the portfolio they support including integrations points and impacts to other business units/systems. Core Responsibilities Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines. Performs data mapping and data analysis. Creates data mapping and data visualization documents. Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff. Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact. Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages. Evaluate release notes for vendor products. Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes. Perform requirements analysis. Document and Communicate the results of the analysis. Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s). Participate in technical design of solutions with programmers, solution architects, and other team members. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to accurately and concisely write requirements specifications. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies. Provide leadership, training, coaching, and guidance to junior staff. Provides technical guidance to other team members. Triage and analyze incidents and problems. Provide clear analysis results including business impact. Assist business analyst(s) and test analyst(s) with duties as necessary. On-Call and/or after-hours work required. Skills Qualifications Required: Experience in HRIS, SAP SuccessFactors (including Employee Central), and data visualization tools Experience working with IT development staff on complex projects Strong technical background Strong data analysis and presentation skills Ability to work collaboratively within a team environment to meet deadlines Ability to handle multiple tasks concurrently Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Exceptional analytical and conceptual thinking skills Ability to influence stakeholders and work closely with them to determine acceptable solutions Excellent documentation skills Excellent oral and written communication skills Experience creating detailed reports and giving presentations Excellent planning, organizational, and time management skills Ability to create systematic and consistent requirements specifications in both technical and user-friendly language Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required Experience in Agile, Waterfall, and Hybrid environments Effectively participates in teams and moves the team toward completion of goals Ability to effectively resolve conflicts System/Technical Knowledge: Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs Data analysis skills including ability to perform intermediate to advanced SQL queries Experience in scripting Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced skills in Excel include formulas, pivot tables, VLOOKUP, and macros. Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clients Education Required: BS or BA with emphasis in computer science, information systems or business administration 7-10 or more years related work experience Preferred: Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred
11/14/2026
Full time
Job Description We are seeking a Senior Business System Analyst with experience in supporting HRIS and SAP SuccessFactors including Employee Central. This is a permanent, hybrid role based in New Haven, CT. The Senior Business Systems Analyst will solicit, understand, and document the business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. Business Systems Analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. They perform data analysis, data mapping, and data visualization. They work with the programming and architecture staff in designing solutions based on functional requirements including conducting gap analysis. The Senior Business Systems Analyst must have an advanced understanding off the business, functional, and technical aspects of both the business processes and the systems used within the portfolio they support including integrations points and impacts to other business units/systems. Core Responsibilities Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines. Performs data mapping and data analysis. Creates data mapping and data visualization documents. Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff. Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact. Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages. Evaluate release notes for vendor products. Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes. Perform requirements analysis. Document and Communicate the results of the analysis. Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s). Participate in technical design of solutions with programmers, solution architects, and other team members. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to accurately and concisely write requirements specifications. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies. Provide leadership, training, coaching, and guidance to junior staff. Provides technical guidance to other team members. Triage and analyze incidents and problems. Provide clear analysis results including business impact. Assist business analyst(s) and test analyst(s) with duties as necessary. On-Call and/or after-hours work required. Skills Qualifications Required: Experience in HRIS, SAP SuccessFactors (including Employee Central), and data visualization tools Experience working with IT development staff on complex projects Strong technical background Strong data analysis and presentation skills Ability to work collaboratively within a team environment to meet deadlines Ability to handle multiple tasks concurrently Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Exceptional analytical and conceptual thinking skills Ability to influence stakeholders and work closely with them to determine acceptable solutions Excellent documentation skills Excellent oral and written communication skills Experience creating detailed reports and giving presentations Excellent planning, organizational, and time management skills Ability to create systematic and consistent requirements specifications in both technical and user-friendly language Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required Experience in Agile, Waterfall, and Hybrid environments Effectively participates in teams and moves the team toward completion of goals Ability to effectively resolve conflicts System/Technical Knowledge: Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs Data analysis skills including ability to perform intermediate to advanced SQL queries Experience in scripting Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced skills in Excel include formulas, pivot tables, VLOOKUP, and macros. Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clients Education Required: BS or BA with emphasis in computer science, information systems or business administration 7-10 or more years related work experience Preferred: Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
11/10/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Sr. Systems Analyst Work Mode: Onsite Location: Onsite, four days per week - Kohler, WI Opportunity The Senior Systems Analyst is a global technical lead for the CAD, PDM, PLM, and related engineering platforms that support product development across Kohler Co. The role sustains and improves system capability, performance, integration, data integrity, standards, and global adoption while partnering with Engineering, Design, Manufacturing, and IT. Specific Responsibilities Serve as technical lead and subject matter expert for Creo, AutoCAD, SolidWorks, Siemens NX, Windchill, and related engineering applications. Configure, maintain, test, deploy, and continuously improve CAD and PDM/PLM platforms, integrations, user environments, standards, templates, and workflows. Develop system requirements, technical specifications, automation, scripts, reporting, and repeatable deployment and support processes. Plan and execute release testing, upgrades, rollouts, validation, documentation, and user communications. Provide advanced technical support and escalation leadership; troubleshoot complex issues and address root causes. Mentor users support complex modeling needs, lead training, and coordinate a global super-user community. Govern engineering-system policies, procedures, configuration practices, drawing standards, and lifecycle data processes. Monitor software licensing, utilization, performance, and service trends to identify investment and optimization opportunities. Lead improvement initiatives that increase productivity, strengthen data quality, reduce process variation, and improve user experience. Partner with Corporate IT, business teams, vendors, consultants, Purchasing, and Legal to deliver secure, reliable, and supportable solutions. Manage multiple projects and priorities, maintain clear documentation, and follow through on commitments and action items. Represent Kohler, as appropriate, in technical committees, vendor forums, conferences, and industry events. Skills/Requirements Required: Associate degree in engineering, computer-aided design, information systems, computer science, or related discipline, or equivalent education and experience. At least two years of relevant experience supporting CAD, PDM, PLM, engineering applications, or product development systems. Demonstrated experience with Creo or another enterprise CAD platform, including advanced modeling or system support. Working knowledge of product development processes, engineering data, networked systems, and software deployment concepts. Strong technical problem-solving, documentation, communication, planning, and cross-functional collaboration skills. Preferred: Bachelor's degree in engineering, information systems, computer science, or related discipline. Enterprise experience with Creo and Windchill and working knowledge of AutoCAD, SolidWorks, or Siemens NX. Experience with scripting, automation, reporting, license management, integrations, system upgrades, global rollouts, or user training. CUSTOM.PAY.TRANSPARENCY Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
11/08/2026
Full time
Sr. Systems Analyst Work Mode: Onsite Location: Onsite, four days per week - Kohler, WI Opportunity The Senior Systems Analyst is a global technical lead for the CAD, PDM, PLM, and related engineering platforms that support product development across Kohler Co. The role sustains and improves system capability, performance, integration, data integrity, standards, and global adoption while partnering with Engineering, Design, Manufacturing, and IT. Specific Responsibilities Serve as technical lead and subject matter expert for Creo, AutoCAD, SolidWorks, Siemens NX, Windchill, and related engineering applications. Configure, maintain, test, deploy, and continuously improve CAD and PDM/PLM platforms, integrations, user environments, standards, templates, and workflows. Develop system requirements, technical specifications, automation, scripts, reporting, and repeatable deployment and support processes. Plan and execute release testing, upgrades, rollouts, validation, documentation, and user communications. Provide advanced technical support and escalation leadership; troubleshoot complex issues and address root causes. Mentor users support complex modeling needs, lead training, and coordinate a global super-user community. Govern engineering-system policies, procedures, configuration practices, drawing standards, and lifecycle data processes. Monitor software licensing, utilization, performance, and service trends to identify investment and optimization opportunities. Lead improvement initiatives that increase productivity, strengthen data quality, reduce process variation, and improve user experience. Partner with Corporate IT, business teams, vendors, consultants, Purchasing, and Legal to deliver secure, reliable, and supportable solutions. Manage multiple projects and priorities, maintain clear documentation, and follow through on commitments and action items. Represent Kohler, as appropriate, in technical committees, vendor forums, conferences, and industry events. Skills/Requirements Required: Associate degree in engineering, computer-aided design, information systems, computer science, or related discipline, or equivalent education and experience. At least two years of relevant experience supporting CAD, PDM, PLM, engineering applications, or product development systems. Demonstrated experience with Creo or another enterprise CAD platform, including advanced modeling or system support. Working knowledge of product development processes, engineering data, networked systems, and software deployment concepts. Strong technical problem-solving, documentation, communication, planning, and cross-functional collaboration skills. Preferred: Bachelor's degree in engineering, information systems, computer science, or related discipline. Enterprise experience with Creo and Windchill and working knowledge of AutoCAD, SolidWorks, or Siemens NX. Experience with scripting, automation, reporting, license management, integrations, system upgrades, global rollouts, or user training. CUSTOM.PAY.TRANSPARENCY Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.