Job Description Lead the Azure Data Engineering team and provide day-to-day technical direction, delivery oversight, and issue resolution. Design, develop, orchestrate, and maintain scalable ADF pipelines for batch ingestion, data integration, transformation, and downstream processing. Develop complex and reusable data-transformation frameworks using PySpark and Azure Databricks notebooks. Design metadata-driven ingestion, transformation, validation, reconciliation, logging, and restart/recovery components. Build and maintain solutions across ADLS Gen2, Azure Databricks, SQL databases, storage accounts, Azure Key Vault, and upstream/downstream enterprise systems. Migrate RDBMS and traditional ETL workloads to modern Data Lake, ELT, and cloud-native processing patterns. Optimize PySpark workloads for partitioning, caching, shuffle reduction, file sizing, scalability, and efficient processing of large datasets. Implement data-quality rules, control totals, exception handling, auditability, monitoring, alerting, and operational support mechanisms. Support data lake and SQL Server control/governance frameworks, including standards, templates, naming conventions, and directory structures. Analyze defects, incidents, change requests, and enhancement needs; perform root-cause analysis and implement sustainable fixes. Convert functional and business requirements into technical designs, estimates, implementation plans, and deployment activities. Perform code reviews and enforce engineering standards, security practices, source-control discipline, CI/CD, and documentation quality. Coordinate with onsite architects, business analysts, QA teams, application teams, production support teams, and customer stakeholders. Own offshore deliverables, dependencies, risks, status reporting, release readiness, and post-production stabilization. Mentor team members, build technical capability, and ensure high-quality, timely completion of deliverables. Insurance / Reinsurance Domain Expectations:
11/14/2026
Full time
Job Description Lead the Azure Data Engineering team and provide day-to-day technical direction, delivery oversight, and issue resolution. Design, develop, orchestrate, and maintain scalable ADF pipelines for batch ingestion, data integration, transformation, and downstream processing. Develop complex and reusable data-transformation frameworks using PySpark and Azure Databricks notebooks. Design metadata-driven ingestion, transformation, validation, reconciliation, logging, and restart/recovery components. Build and maintain solutions across ADLS Gen2, Azure Databricks, SQL databases, storage accounts, Azure Key Vault, and upstream/downstream enterprise systems. Migrate RDBMS and traditional ETL workloads to modern Data Lake, ELT, and cloud-native processing patterns. Optimize PySpark workloads for partitioning, caching, shuffle reduction, file sizing, scalability, and efficient processing of large datasets. Implement data-quality rules, control totals, exception handling, auditability, monitoring, alerting, and operational support mechanisms. Support data lake and SQL Server control/governance frameworks, including standards, templates, naming conventions, and directory structures. Analyze defects, incidents, change requests, and enhancement needs; perform root-cause analysis and implement sustainable fixes. Convert functional and business requirements into technical designs, estimates, implementation plans, and deployment activities. Perform code reviews and enforce engineering standards, security practices, source-control discipline, CI/CD, and documentation quality. Coordinate with onsite architects, business analysts, QA teams, application teams, production support teams, and customer stakeholders. Own offshore deliverables, dependencies, risks, status reporting, release readiness, and post-production stabilization. Mentor team members, build technical capability, and ensure high-quality, timely completion of deliverables. Insurance / Reinsurance Domain Expectations:
Job Description Dear Candidates, Greetings! We have a Fulltime role with one of our clients. Kindly find the below details. Role: Business Analyst (Wholesale lending) Location: Jersey City, NJ (Hybrid/Onsite) Duration: Fulltime Job Description:- Develop creative technical solutions to meet business needs and manage complex highvolume applications in partnership with business partners and stakeholders Lead to formulation of strategies processes for Product Road map Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide influence and convince others including colleagues in other areas and external customers Provide advice and counsel related to the technology or operations of the business and filter prioritize and validate potentially complex material from multiple sources Work among a team of committed individuals to solicit and document detailed and thorough system and function requirements BRD including various workflows to enhance business technology platform Transition requirements to QA teams across multiple global regions and assist in identifying test scenarios and work with business users to execute UAT conduct business user training and mange technology implementation Deliver material presentations to Senior Management and application owners and apprise key stakeholders with project health Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behaviour conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 8-10 years of experience in business analysis or systems analysis Demonstrated expertise in presenting and using planning tools Proven diplomatic and analytical skills Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs Superb analytical written and verbal communication skills Technical skillsets to query and analyze data through SQL and excellent with Excel Word Project Visio and PowerPoint products Experience with wholesale credit risk or wholesale lending transactions a plus Experience with loan origination and securitization process LoanIQ experience a plus
11/14/2026
Full time
Job Description Dear Candidates, Greetings! We have a Fulltime role with one of our clients. Kindly find the below details. Role: Business Analyst (Wholesale lending) Location: Jersey City, NJ (Hybrid/Onsite) Duration: Fulltime Job Description:- Develop creative technical solutions to meet business needs and manage complex highvolume applications in partnership with business partners and stakeholders Lead to formulation of strategies processes for Product Road map Development and Governance and contribute to defining standards and new automation initiatives Develop communication to guide influence and convince others including colleagues in other areas and external customers Provide advice and counsel related to the technology or operations of the business and filter prioritize and validate potentially complex material from multiple sources Work among a team of committed individuals to solicit and document detailed and thorough system and function requirements BRD including various workflows to enhance business technology platform Transition requirements to QA teams across multiple global regions and assist in identifying test scenarios and work with business users to execute UAT conduct business user training and mange technology implementation Deliver material presentations to Senior Management and application owners and apprise key stakeholders with project health Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behaviour conduct and business practices and escalating managing and reporting control issues with transparency Qualifications 8-10 years of experience in business analysis or systems analysis Demonstrated expertise in presenting and using planning tools Proven diplomatic and analytical skills Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs Superb analytical written and verbal communication skills Technical skillsets to query and analyze data through SQL and excellent with Excel Word Project Visio and PowerPoint products Experience with wholesale credit risk or wholesale lending transactions a plus Experience with loan origination and securitization process LoanIQ experience a plus
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
11/11/2026
Full time
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
10/05/2026
Full time
Job Family: Technology Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams. Coordi nate between client stakeholders, technical teams, and leadership. Define project scope, timelines, milestones, and resource requirements aligned to client objectives. Monitor day-to-day project activities, ensuring deliverables are completed on time and within budget. Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives. Identify , track, and mitigate risks, issues, and dependencies across multiple workstreams. Translate business requirements into actionable tasks and technical requirements for delivery teams. Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports. Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle . Support change management efforts, including user adoption, training coordination, and transition planning. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment Experience leading cross-functional teams including developers, data engineers, and business analysts Experience tracking budgets, managing resources, and forecasting project delivery timelines Ability to work onsite in a client environment as required What Would Be Nice To Have: PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred) Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred) Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches) Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions Hands-on experience using Jira for project tracking, backlog management, and workflow coordination Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Description Job Description THOR Solutions is seeking a Security Control Assessor / Systems Security Assessor to support a USCG information technology support services program focused on cloud optimization, strategic data management, digital modernization, and governance in Washington, DC . This position designs and implements computer and information networks-including local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks-and performs network modeling, analysis, and planning. The Assessor designs network and computer security measures and researches and recommends network and data communications hardware and software to support a modernized, service-oriented cloud environment. The position supports migration, transition, and build/release planning, ensures technical alignment with DHS enterprise architecture and governance directives, and provides architecture recommendations that improve resource optimization, application rationalization, and system performance. Through these efforts, the Assessor enables the customer to operate and sustain secure, efficient, and forward-looking information management systems and technology. Typical Responsibilities: Design and implement computer and information networks, including LAN, WAN, intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning to support service-oriented, cloud-based architecture. Design network and computer security measures to protect information systems and data. Research and recommend network and data communications hardware and software. Support development of migration plans, transition plans, and build and release plans to enable operation and sustainment within a modernized cloud environment. Design and establish connectivity with network systems, search engines, and information servers, and integrate applications through sound database and system architecture. Review as-is technical architecture artifacts and provide recommendations for technical enhancements, governance improvements, and best-of-breed architecture. Ensure technical alignment with DHS enterprise architecture, governance, directives, and processes. Location: Full-time onsite at USCG Headquarters in Washington, DC. Typical Physical Activity: Desk/computer work in an office environment. May involve: repetitive motion. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $104,000 - 134,000. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing TOP SECRET/SCI Security Clearance Required: This position requires an existing active TS/SCI security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position. Required Knowledge, Skills, and Abilities: Bachelors degree in data science, information systems, computer science, or a related discipline. At least six (6) years of experience designing and implementing enterprise networks and data communications infrastructure, performing network modeling and analysis, and designing network/computer security measures. Experience supporting cloud technology and management activities, migration/transition planning, and technical architecture development for government agencies. Must possess active/current certifications to qualify as both DoD 8570/8140 IAT Level 2 and IAM Level 2. DoD 8570/8140 IAT Level 2 (required for systems assessment and authorization work), fulfilled by possessing ONE of the following: CompTIA Cybersecurity Analyst (CySA+) CompTIA Security+ CE (Sec+ CE) EC-Council Certified Network Defense (CND) v3 Red Hat Certified System Administrator (RHCSA) CCNA Security Global Industrial Cyber Security Professional (GICSP) GIAC Security Essentials (GSEC) Systems Security Certified Practitioner (SSCP) CompTIA Advanced Security Practitioner (CASP) Cisco Certified Network Prof. Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH) DoD 8570/8140 IAM Level 2 (required for IA program support work), fulfilled by possessing ONE of the following: CompTIA Advanced Security Practitioner (CASP) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Chief Information Security Officer (C-CISO) HealthCare Info. Security and Privacy Practitioner (HCISPP) Red Hat Certified System Administrator (RHCSA) Certified Authorization Professional (CAP) GIAC Security Leadership (GSLC) Certified Information Security Manager (CISM) Certified Chief Information Security Officer (C-CISO) GIAC Security Leadership (GSLC) Proficiency in Windows, Microsoft Office suite, SharePoint, and MS Project. Knowledge service-oriented architecture, cloud environments, and enterprise architecture frameworks. Strong organizational and communication skills. Additional Preferred Knowledge, Skills, and Abilities: Masters degree in data science, information systems, computer science, or a related discipline. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: Paid Time Off (accrued) Paid Holidays 401(k) with employer match and Traditional/Roth options Medical Insurance (3 plan options) TRICARE Supplemental Coverage for TRICARE-eligible individuals Dental Insurance (2 plan options) Vision Insurance Plan (2 plan options) Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Commuter/Transit Benefits Basic Life/AD&D Insurance for employee Additional Life Insurance options for employee + family Short-Term and Long-Term Disability Insurance Pet Benefits Legal Plan ID Theft Protection Plan Employee Assistant Plan and Work-Life Program Voluntary Leave Transfer Program Tuition Reimbursement Program Employee Referral Program Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities . THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or . Powered by JazzHR pKFMGg9Q0c
09/30/2026
Full time
Job Description Job Description THOR Solutions is seeking a Security Control Assessor / Systems Security Assessor to support a USCG information technology support services program focused on cloud optimization, strategic data management, digital modernization, and governance in Washington, DC . This position designs and implements computer and information networks-including local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks-and performs network modeling, analysis, and planning. The Assessor designs network and computer security measures and researches and recommends network and data communications hardware and software to support a modernized, service-oriented cloud environment. The position supports migration, transition, and build/release planning, ensures technical alignment with DHS enterprise architecture and governance directives, and provides architecture recommendations that improve resource optimization, application rationalization, and system performance. Through these efforts, the Assessor enables the customer to operate and sustain secure, efficient, and forward-looking information management systems and technology. Typical Responsibilities: Design and implement computer and information networks, including LAN, WAN, intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning to support service-oriented, cloud-based architecture. Design network and computer security measures to protect information systems and data. Research and recommend network and data communications hardware and software. Support development of migration plans, transition plans, and build and release plans to enable operation and sustainment within a modernized cloud environment. Design and establish connectivity with network systems, search engines, and information servers, and integrate applications through sound database and system architecture. Review as-is technical architecture artifacts and provide recommendations for technical enhancements, governance improvements, and best-of-breed architecture. Ensure technical alignment with DHS enterprise architecture, governance, directives, and processes. Location: Full-time onsite at USCG Headquarters in Washington, DC. Typical Physical Activity: Desk/computer work in an office environment. May involve: repetitive motion. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $104,000 - 134,000. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing TOP SECRET/SCI Security Clearance Required: This position requires an existing active TS/SCI security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position. Required Knowledge, Skills, and Abilities: Bachelors degree in data science, information systems, computer science, or a related discipline. At least six (6) years of experience designing and implementing enterprise networks and data communications infrastructure, performing network modeling and analysis, and designing network/computer security measures. Experience supporting cloud technology and management activities, migration/transition planning, and technical architecture development for government agencies. Must possess active/current certifications to qualify as both DoD 8570/8140 IAT Level 2 and IAM Level 2. DoD 8570/8140 IAT Level 2 (required for systems assessment and authorization work), fulfilled by possessing ONE of the following: CompTIA Cybersecurity Analyst (CySA+) CompTIA Security+ CE (Sec+ CE) EC-Council Certified Network Defense (CND) v3 Red Hat Certified System Administrator (RHCSA) CCNA Security Global Industrial Cyber Security Professional (GICSP) GIAC Security Essentials (GSEC) Systems Security Certified Practitioner (SSCP) CompTIA Advanced Security Practitioner (CASP) Cisco Certified Network Prof. Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP) Certified Cloud Security Professional (CCSP) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH) DoD 8570/8140 IAM Level 2 (required for IA program support work), fulfilled by possessing ONE of the following: CompTIA Advanced Security Practitioner (CASP) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) Certified Chief Information Security Officer (C-CISO) HealthCare Info. Security and Privacy Practitioner (HCISPP) Red Hat Certified System Administrator (RHCSA) Certified Authorization Professional (CAP) GIAC Security Leadership (GSLC) Certified Information Security Manager (CISM) Certified Chief Information Security Officer (C-CISO) GIAC Security Leadership (GSLC) Proficiency in Windows, Microsoft Office suite, SharePoint, and MS Project. Knowledge service-oriented architecture, cloud environments, and enterprise architecture frameworks. Strong organizational and communication skills. Additional Preferred Knowledge, Skills, and Abilities: Masters degree in data science, information systems, computer science, or a related discipline. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: Paid Time Off (accrued) Paid Holidays 401(k) with employer match and Traditional/Roth options Medical Insurance (3 plan options) TRICARE Supplemental Coverage for TRICARE-eligible individuals Dental Insurance (2 plan options) Vision Insurance Plan (2 plan options) Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Commuter/Transit Benefits Basic Life/AD&D Insurance for employee Additional Life Insurance options for employee + family Short-Term and Long-Term Disability Insurance Pet Benefits Legal Plan ID Theft Protection Plan Employee Assistant Plan and Work-Life Program Voluntary Leave Transfer Program Tuition Reimbursement Program Employee Referral Program Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran's Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation's most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities . THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at or . Powered by JazzHR pKFMGg9Q0c
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
09/26/2026
Full time
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
