This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Software Quality Assurance Manager Description - T his role is responsible for overseeing and managing the software quality assurance process within the organization or a video collaboration project. This is a hands on role that involves setting quality standards, defining testing strategy, leading QA team, executing the test plan, helping with test automation and ensuring that software products meet the highest levels of quality and reliability. The role works closely with cross-functional teams, including developers, product managers, and business stakeholders, to drive continuous improvement in the software development and testing processes. Onsite in Ft Collins 5-days a week Responsibilities • Provides direct and ongoing leadership for a team of individual contributors designing and implementing quality assurance and test processes and coordinating projects for end-user video conferencing application, systems software, running on hardware, local, networked, and Internet-based platforms. • Defines QA processes, methodologies, and best practices to ensure consistent and effective testing across projects. • Develops and implements a comprehensive QA strategy that aligns with the organization's goals and objectives. • Evaluates and improves QA processes to enhance efficiency, effectiveness, and automation of testing activities. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Communicates QA progress, results, and challenges to leadership, project teams, and other relevant stakeholders. • Collaborates with external vendors and partners to ensure the quality of outsourced or third-party software components. • Proactively identifies opportunities for process improvement and cost reduction. • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development. • Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development. • Work from Office in Fort Collins, Colorado Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 7-10 years of job-related experience and 3+ years of management experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field. Preferred Certifications • Certified Software Quality Engineer • Certified Associate in Software Quality (CASQ) • Certified Software Test Engineer (CSTE) Knowledge & Skills • Agile Methodology • Application Programming Interface (API) • Automation • CI/CD • Computer Science • Copilot AI or equivalent • Debugging • Jenkins • JIRA • Python (Programming Language) • Scripting • FAST/Scrum (Software Development) • Security • SIP Protocol • Software Development • Software Engineering • Software Quality (SQA/SQC) • Software Testing • Test Automation • Test Planning • Test Rail test case management • Video Software The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Posting Expiration Date: 11/10/26 Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Software Quality Assurance Manager Description - T his role is responsible for overseeing and managing the software quality assurance process within the organization or a video collaboration project. This is a hands on role that involves setting quality standards, defining testing strategy, leading QA team, executing the test plan, helping with test automation and ensuring that software products meet the highest levels of quality and reliability. The role works closely with cross-functional teams, including developers, product managers, and business stakeholders, to drive continuous improvement in the software development and testing processes. Onsite in Ft Collins 5-days a week Responsibilities • Provides direct and ongoing leadership for a team of individual contributors designing and implementing quality assurance and test processes and coordinating projects for end-user video conferencing application, systems software, running on hardware, local, networked, and Internet-based platforms. • Defines QA processes, methodologies, and best practices to ensure consistent and effective testing across projects. • Develops and implements a comprehensive QA strategy that aligns with the organization's goals and objectives. • Evaluates and improves QA processes to enhance efficiency, effectiveness, and automation of testing activities. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Communicates QA progress, results, and challenges to leadership, project teams, and other relevant stakeholders. • Collaborates with external vendors and partners to ensure the quality of outsourced or third-party software components. • Proactively identifies opportunities for process improvement and cost reduction. • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development. • Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development. • Work from Office in Fort Collins, Colorado Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 7-10 years of job-related experience and 3+ years of management experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field. Preferred Certifications • Certified Software Quality Engineer • Certified Associate in Software Quality (CASQ) • Certified Software Test Engineer (CSTE) Knowledge & Skills • Agile Methodology • Application Programming Interface (API) • Automation • CI/CD • Computer Science • Copilot AI or equivalent • Debugging • Jenkins • JIRA • Python (Programming Language) • Scripting • FAST/Scrum (Software Development) • Security • SIP Protocol • Software Development • Software Engineering • Software Quality (SQA/SQC) • Software Testing • Test Automation • Test Planning • Test Rail test case management • Video Software The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Posting Expiration Date: 11/10/26 Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The Strategy, Innovation & Planning (SIP) team serves as Invesco's central AI hub, focused on advancing innovation and delivering impactful AI solutions across the firm. Our team is focused on rapid experimentation using new AI tools and technologies to solve business problems. We are focused on using various agentic frameworks and building business-sponsored GenAI use cases that drive operational efficiency. Beyond product development, SIP actively fosters AI adoption across Invesco through initiatives such as AI/ML Meetups, hackathons, and cross-team collaborations. About the Role: As Software Engineer on the SIP team, you will help design, build, and scale next-generation AI applications that solve complex business problems. You will work in a highly collaborative, agile environment with a startup mindset-focused on rapid experimentation, continuous learning, and hands-on engineering. This role is designed for a creative technologist who views AI tools (like GitHub Copilot, Cursor, or LLM APIs) or Agentic Frameworks (Microsoft Copilot Studio, AgentCore/Strands, LangGraph etc.) as fundamental to their workflow, enabling them to contribute directly to the future of AI at Invesco. Responsibilities of the Role: Collaborating with data scientists, data engineers, and investment professionals to build innovative AI-based tools using structured and alternate data sources. Rapidly prototyping new and innovative solutions alongside experienced developers, using AI-assisted coding to accelerate the "idea-to-MVP" cycle. Developing and refining Invesco's Generative AI platform by creating system prompts, implementing agentic workflows and LLM-integrated features. Coding and delivering cloud-native microservices and micro-UI components that integrate seamlessly with AI orchestration layers. Building validations, evaluations and guardrails on selected agent frameworks for custom agents built for various business use cases Applying "AI-first" engineering principles to find creative solutions to the unique architectural challenges encountered when scaling agentic systems. Working at speed to show measurable value per sprint, maintaining high code quality through modern automation and testing. Requirements of the Role: Creative Problem Solver: 0-2 years of experience with a portfolio of projects (professional or personal) that demonstrate an ability to build functional, creative web applications. Modern Tech Stack: Foundational proficiency in Python (for AI/Backend) and TypeScript/React (for Frontend). AI Native Workflow: High level of comfort using AI coding assistants and LLMs to debug, document, and write boilerplate code efficiently. Architectural Curiosity: Exposure to (or a strong desire to learn) LangGraph, LangChain, and agentic design patterns. Cloud & DevOps Foundations: Familiarity with containerized environments (Docker), Git version control, and basic cloud concepts (AWS or Azure). Agile Mindset: A proactive learner who thrives in a fast-paced, value-driven environment and is comfortable experimenting with emerging technologies. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/13/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The Strategy, Innovation & Planning (SIP) team serves as Invesco's central AI hub, focused on advancing innovation and delivering impactful AI solutions across the firm. Our team is focused on rapid experimentation using new AI tools and technologies to solve business problems. We are focused on using various agentic frameworks and building business-sponsored GenAI use cases that drive operational efficiency. Beyond product development, SIP actively fosters AI adoption across Invesco through initiatives such as AI/ML Meetups, hackathons, and cross-team collaborations. About the Role: As Software Engineer on the SIP team, you will help design, build, and scale next-generation AI applications that solve complex business problems. You will work in a highly collaborative, agile environment with a startup mindset-focused on rapid experimentation, continuous learning, and hands-on engineering. This role is designed for a creative technologist who views AI tools (like GitHub Copilot, Cursor, or LLM APIs) or Agentic Frameworks (Microsoft Copilot Studio, AgentCore/Strands, LangGraph etc.) as fundamental to their workflow, enabling them to contribute directly to the future of AI at Invesco. Responsibilities of the Role: Collaborating with data scientists, data engineers, and investment professionals to build innovative AI-based tools using structured and alternate data sources. Rapidly prototyping new and innovative solutions alongside experienced developers, using AI-assisted coding to accelerate the "idea-to-MVP" cycle. Developing and refining Invesco's Generative AI platform by creating system prompts, implementing agentic workflows and LLM-integrated features. Coding and delivering cloud-native microservices and micro-UI components that integrate seamlessly with AI orchestration layers. Building validations, evaluations and guardrails on selected agent frameworks for custom agents built for various business use cases Applying "AI-first" engineering principles to find creative solutions to the unique architectural challenges encountered when scaling agentic systems. Working at speed to show measurable value per sprint, maintaining high code quality through modern automation and testing. Requirements of the Role: Creative Problem Solver: 0-2 years of experience with a portfolio of projects (professional or personal) that demonstrate an ability to build functional, creative web applications. Modern Tech Stack: Foundational proficiency in Python (for AI/Backend) and TypeScript/React (for Frontend). AI Native Workflow: High level of comfort using AI coding assistants and LLMs to debug, document, and write boilerplate code efficiently. Architectural Curiosity: Exposure to (or a strong desire to learn) LangGraph, LangChain, and agentic design patterns. Cloud & DevOps Foundations: Familiarity with containerized environments (Docker), Git version control, and basic cloud concepts (AWS or Azure). Agile Mindset: A proactive learner who thrives in a fast-paced, value-driven environment and is comfortable experimenting with emerging technologies. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
11/13/2026
Full time
DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 3LS Technical Engineer - Video Conferencing Description - Overview In this position, you will be the primary interface for managing and driving customer issues to resolution. ECS (Engineering Customer Support) is the highest level of technical expertise before engagement with the Development teams. You will be working with Poly's Video Conferencing Endpoint line of Products such as the G7500, X30/X50, and Poly cameras. Knowledge in troubleshooting these products is a big plus! The candidate will need to excel in Troubleshooting skills for both Network and product System Log analysis. Responsibilities The ECS role involves supporting Poly Global Support for day-to-day customer issues. You will also be responsible for assisting Product Management in planning of software fixes and features that affect the Poly customer base. In addition, in this role you will be the advocate for the customer for issues from the field and the logistics for delivering software fixes that surround those issues. Day to day work will include taking on our most challenging customer issues and working to analyze, reproduce, and ultimately driving them to resolution with the Product Management or Development teams. A successful candidate must have excellent written and oral English language communications skills. Candidate must be a self-starter, highly motivated and take great pride in their work. QUALIFICATIONS Excellent troubleshooting skills and methodical approach to troubleshooting Expert level experience with Poly Video products, and MTRoA products Ability to read and analyze network packet captures Skills in basic network administration Knowledge of advanced network configurations Knowledge of Teams transport protocols Experience in administering Microsoft products and technologies such as Azure AD, Intune, Teams, and product licensing Experience with Android and Linux based operating systems Knowledge of Zoom transport protocols Knowledge of USB protocols and troubleshooting Experience using and basic configuration of Active Directory A working knowledge of various testing tools used for Video, HDMI, Network capture, USB, etc Knowledge of HTTP, HTTPS, DNS, TCP, RTP Excellent technical writing skills to help author and maintain support documentation (administrator guides, field notes, etc.) Basic Teams administration skills a plus Knowledge of SIP RFCs a plus Knowledge of SIP Call flow a plus Experience and Education 6 years VOIP experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree 6 years Videoconferencing experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree Compensation The pay range for this role is $137,000.00 - $160,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 3LS Technical Engineer - Video Conferencing Description - Overview In this position, you will be the primary interface for managing and driving customer issues to resolution. ECS (Engineering Customer Support) is the highest level of technical expertise before engagement with the Development teams. You will be working with Poly's Video Conferencing Endpoint line of Products such as the G7500, X30/X50, and Poly cameras. Knowledge in troubleshooting these products is a big plus! The candidate will need to excel in Troubleshooting skills for both Network and product System Log analysis. Responsibilities The ECS role involves supporting Poly Global Support for day-to-day customer issues. You will also be responsible for assisting Product Management in planning of software fixes and features that affect the Poly customer base. In addition, in this role you will be the advocate for the customer for issues from the field and the logistics for delivering software fixes that surround those issues. Day to day work will include taking on our most challenging customer issues and working to analyze, reproduce, and ultimately driving them to resolution with the Product Management or Development teams. A successful candidate must have excellent written and oral English language communications skills. Candidate must be a self-starter, highly motivated and take great pride in their work. QUALIFICATIONS Excellent troubleshooting skills and methodical approach to troubleshooting Expert level experience with Poly Video products, and MTRoA products Ability to read and analyze network packet captures Skills in basic network administration Knowledge of advanced network configurations Knowledge of Teams transport protocols Experience in administering Microsoft products and technologies such as Azure AD, Intune, Teams, and product licensing Experience with Android and Linux based operating systems Knowledge of Zoom transport protocols Knowledge of USB protocols and troubleshooting Experience using and basic configuration of Active Directory A working knowledge of various testing tools used for Video, HDMI, Network capture, USB, etc Knowledge of HTTP, HTTPS, DNS, TCP, RTP Excellent technical writing skills to help author and maintain support documentation (administrator guides, field notes, etc.) Basic Teams administration skills a plus Knowledge of SIP RFCs a plus Knowledge of SIP Call flow a plus Experience and Education 6 years VOIP experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree 6 years Videoconferencing experience at a T3 level or higher w/ 4 year technical degree or 4 years experience w/ Masters degree Compensation The pay range for this role is $137,000.00 - $160,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Job Description Job Description COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field. We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following: Be Driven - We are fueled by the hunger to learn more and do more. Be Curious - We engage in continuous improvement - never accepting the status quo. Be Humble - We seek honest feedback to strengthen our relationships. Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity. Strive for excellence and consider joining our growing team today! JOB OVERVIEW The Junior Software Engineer provides hands-on development and engineering support to the Splunk Engineering and Maintenance team supporting government agencies. Working under the direction of senior Data, Platform, and Detection Engineers, this role contributes across the full breadth of the SIEM environment: onboarding and normalizing data sources, maintaining platform infrastructure and configurations, developing searches, dashboards, and content, and automating recurring engineering tasks through scripting and code. This is an entry-level, growth-oriented position for an engineer with a software development or cybersecurity foundation who is expected to build depth in Splunk and security operations over time. The Junior Software Engineer collaborates with senior engineers, security analysts, and agency stakeholders, and follows established code review, testing, and change management practices. Essential Functions: Software Development and Automation. Write, test, and maintain scripts and small applications (Python, Bash, PowerShell) that automate recurring Splunk engineering, maintenance, and reporting tasks. Use version control, peer code review, and established branching and deployment practices for all code and configuration changes. Data Engineering Support. Assist with onboarding new log sources, including configuration of inputs, forwarders, parsing rules (props and transforms), source types, and index assignment. Support data quality efforts by validating field extractions, timestamps, event breaking, and Common Information Model (CIM) normalization under senior engineer guidance. Platform Engineering and Maintenance. Support routine maintenance of the Splunk environment, including indexers, search heads, forwarders, deployment servers, and app and patch deployments. Monitor platform health, license usage, ingest volume, and search performance; identify anomalies and assist senior engineers with troubleshooting and remediation. Content Development. Develop and maintain SPL searches, reports, dashboards, and alerts that support security, operational, and mission use cases. Assist Detection Engineers with building, testing, documenting, and deploying detection content through established review and release workflows. Testing, Documentation, and Quality. Test changes in development and test environments prior to production deployment and validate results against expected outcomes. Maintain technical documentation, configuration standards, runbooks, and knowledge articles for the work performed. Operational and Customer Support. Respond to assigned tickets and user requests for Splunk access, search assistance, data questions, and minor configuration changes. Provide data and platform context in support of incident response, audits, and after-action activities as directed. Collaboration and Professional Development. Participate in stand-ups, sprint planning, code reviews, and change management processes with the Splunk Engineering and Maintenance team. Work with senior engineers to translate requirements into technical tasks, and progress toward Splunk certification and technical specialization. QUALIFICATIONS: US Citizen with an active Top Secret Security Clearance. Bachelor's degree in computer science, Software Engineering, Information Systems, Cybersecurity, or a related technical field; equivalent technical training, certifications, or demonstrable experience will be considered. 0-2 years of professional software development, IT engineering, or cybersecurity experience; internship, co-op, apprenticeship, or substantial project work is applicable. Working proficiency in at least one programming or scripting language such as Python, Bash, PowerShell, Java, Go, or JavaScript. Comfort operating in a Linux command-line environment and a foundational understanding of system administration concepts. Familiarity with version control (Git) and standard development workflows including branching, pull requests, and code review. Ability to work with structured and semi-structured data formats such as JSON, XML, CSV, YAML, and syslog, including basic use of regular expressions. Foundational understanding of networking and logging concepts (TCP/IP, DNS, HTTP, authentication events) and how security-relevant events are generated across endpoint, network, and cloud. Foundational cybersecurity knowledge, including core security principles, common attack patterns, and the role of a SIEM in security operations. Willingness and demonstrated ability to learn Splunk and the Splunk Search Processing Language (SPL) quickly. Clear written and verbal communication skills, including the ability to document technical work for other engineers and non-technical stakeholders. Strong problem-solving skills, attention to detail, and the ability to take direction and follow established engineering processes. Ability to obtain and maintain the clearance and suitability requirements for the contract. PREFERRED: Hands-on exposure to Splunk (SPL, dashboards, universal forwarders, apps) or another SIEM such as Elastic, Microsoft Sentinel, QRadar, or Google SecOps. Splunk Core Certified User or Splunk Core Certified Power User, or willingness to obtain within the first year. CompTIA Security+, Network+, or a comparable industry certification. Experience with REST APIs, data parsing and normalization, and data pipeline concepts. Familiarity with cloud platforms (AWS, Azure, or GCP) and their native logging services. Exposure to configuration management or infrastructure-as-code tooling such as Ansible, Terraform, or Puppet. Exposure to CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes). Familiarity with MITRE ATT&CK, detection engineering concepts, and SOC workflows. Experience supporting a federal customer or working in an accredited environment. Interest in growing into a Data, Platform, or Detection Engineering specialization. PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS Inside office environment. Working on a computer for long periods of time. May involve long period of sitting at a desk. The work environment is fast-paced and sometimes involves extreme deadline pressures. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling . Thank you for your interest in MartinFed. Please Note: All positions at MartinFed are contingent upon passing a background check prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFed is an E-Verify employer. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field. We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following: Be Driven - We are fueled by the hunger to learn more and do more. Be Curious - We engage in continuous improvement - never accepting the status quo. Be Humble - We seek honest feedback to strengthen our relationships. Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity. Strive for excellence and consider joining our growing team today! JOB OVERVIEW The Junior Software Engineer provides hands-on development and engineering support to the Splunk Engineering and Maintenance team supporting government agencies. Working under the direction of senior Data, Platform, and Detection Engineers, this role contributes across the full breadth of the SIEM environment: onboarding and normalizing data sources, maintaining platform infrastructure and configurations, developing searches, dashboards, and content, and automating recurring engineering tasks through scripting and code. This is an entry-level, growth-oriented position for an engineer with a software development or cybersecurity foundation who is expected to build depth in Splunk and security operations over time. The Junior Software Engineer collaborates with senior engineers, security analysts, and agency stakeholders, and follows established code review, testing, and change management practices. Essential Functions: Software Development and Automation. Write, test, and maintain scripts and small applications (Python, Bash, PowerShell) that automate recurring Splunk engineering, maintenance, and reporting tasks. Use version control, peer code review, and established branching and deployment practices for all code and configuration changes. Data Engineering Support. Assist with onboarding new log sources, including configuration of inputs, forwarders, parsing rules (props and transforms), source types, and index assignment. Support data quality efforts by validating field extractions, timestamps, event breaking, and Common Information Model (CIM) normalization under senior engineer guidance. Platform Engineering and Maintenance. Support routine maintenance of the Splunk environment, including indexers, search heads, forwarders, deployment servers, and app and patch deployments. Monitor platform health, license usage, ingest volume, and search performance; identify anomalies and assist senior engineers with troubleshooting and remediation. Content Development. Develop and maintain SPL searches, reports, dashboards, and alerts that support security, operational, and mission use cases. Assist Detection Engineers with building, testing, documenting, and deploying detection content through established review and release workflows. Testing, Documentation, and Quality. Test changes in development and test environments prior to production deployment and validate results against expected outcomes. Maintain technical documentation, configuration standards, runbooks, and knowledge articles for the work performed. Operational and Customer Support. Respond to assigned tickets and user requests for Splunk access, search assistance, data questions, and minor configuration changes. Provide data and platform context in support of incident response, audits, and after-action activities as directed. Collaboration and Professional Development. Participate in stand-ups, sprint planning, code reviews, and change management processes with the Splunk Engineering and Maintenance team. Work with senior engineers to translate requirements into technical tasks, and progress toward Splunk certification and technical specialization. QUALIFICATIONS: US Citizen with an active Top Secret Security Clearance. Bachelor's degree in computer science, Software Engineering, Information Systems, Cybersecurity, or a related technical field; equivalent technical training, certifications, or demonstrable experience will be considered. 0-2 years of professional software development, IT engineering, or cybersecurity experience; internship, co-op, apprenticeship, or substantial project work is applicable. Working proficiency in at least one programming or scripting language such as Python, Bash, PowerShell, Java, Go, or JavaScript. Comfort operating in a Linux command-line environment and a foundational understanding of system administration concepts. Familiarity with version control (Git) and standard development workflows including branching, pull requests, and code review. Ability to work with structured and semi-structured data formats such as JSON, XML, CSV, YAML, and syslog, including basic use of regular expressions. Foundational understanding of networking and logging concepts (TCP/IP, DNS, HTTP, authentication events) and how security-relevant events are generated across endpoint, network, and cloud. Foundational cybersecurity knowledge, including core security principles, common attack patterns, and the role of a SIEM in security operations. Willingness and demonstrated ability to learn Splunk and the Splunk Search Processing Language (SPL) quickly. Clear written and verbal communication skills, including the ability to document technical work for other engineers and non-technical stakeholders. Strong problem-solving skills, attention to detail, and the ability to take direction and follow established engineering processes. Ability to obtain and maintain the clearance and suitability requirements for the contract. PREFERRED: Hands-on exposure to Splunk (SPL, dashboards, universal forwarders, apps) or another SIEM such as Elastic, Microsoft Sentinel, QRadar, or Google SecOps. Splunk Core Certified User or Splunk Core Certified Power User, or willingness to obtain within the first year. CompTIA Security+, Network+, or a comparable industry certification. Experience with REST APIs, data parsing and normalization, and data pipeline concepts. Familiarity with cloud platforms (AWS, Azure, or GCP) and their native logging services. Exposure to configuration management or infrastructure-as-code tooling such as Ansible, Terraform, or Puppet. Exposure to CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes). Familiarity with MITRE ATT&CK, detection engineering concepts, and SOC workflows. Experience supporting a federal customer or working in an accredited environment. Interest in growing into a Data, Platform, or Detection Engineering specialization. PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS Inside office environment. Working on a computer for long periods of time. May involve long period of sitting at a desk. The work environment is fast-paced and sometimes involves extreme deadline pressures. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling . Thank you for your interest in MartinFed. Please Note: All positions at MartinFed are contingent upon passing a background check prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFed is an E-Verify employer. Job Posted by ApplicantPro
Amazon Web Services, Inc. seeks a Quality Control Engineer to ensure end-to-end quality for integrated cloud projects on AWS. In this role, you will design and execute test strategies, build automated test frameworks, and define quality metrics across complex distributed systems. You will collaborate with engineering and product teams to review architecture, troubleshoot defects, and drive root cause analysis. In AWS's customer-obsessed, data-driven culture, you'll own quality outcomes, continuously improve processes and tooling, and help launch highly reliable, secure, and scalable cloud services. Responsibilities Develop and execute quality control plans for integrated AWS cloud projects Design and maintain automated test frameworks and validation pipelines Monitor, analyze, and report on project quality metrics and defects Collaborate with engineering, product, and operations to define quality standards Conduct root cause analysis and drive corrective and preventive actions Review architecture, design, and deployment artifacts for quality and compliance Support release readiness reviews and go/no-go quality decisions Document quality processes, test strategies, and best practices Continuously improve quality tooling, processes, and automation coverage Mentor teams on quality engineering practices and data-driven decision making Required Skills Software test automation Quality assurance (QA) methodologies AWS cloud services CI/CD pipelines Scripting (Python, Bash, or similar) API and integration testing Performance and load testing Test management and defect tracking tools SQL and data validation Monitoring, logging, and observability tools
11/10/2026
Full time
Amazon Web Services, Inc. seeks a Quality Control Engineer to ensure end-to-end quality for integrated cloud projects on AWS. In this role, you will design and execute test strategies, build automated test frameworks, and define quality metrics across complex distributed systems. You will collaborate with engineering and product teams to review architecture, troubleshoot defects, and drive root cause analysis. In AWS's customer-obsessed, data-driven culture, you'll own quality outcomes, continuously improve processes and tooling, and help launch highly reliable, secure, and scalable cloud services. Responsibilities Develop and execute quality control plans for integrated AWS cloud projects Design and maintain automated test frameworks and validation pipelines Monitor, analyze, and report on project quality metrics and defects Collaborate with engineering, product, and operations to define quality standards Conduct root cause analysis and drive corrective and preventive actions Review architecture, design, and deployment artifacts for quality and compliance Support release readiness reviews and go/no-go quality decisions Document quality processes, test strategies, and best practices Continuously improve quality tooling, processes, and automation coverage Mentor teams on quality engineering practices and data-driven decision making Required Skills Software test automation Quality assurance (QA) methodologies AWS cloud services CI/CD pipelines Scripting (Python, Bash, or similar) API and integration testing Performance and load testing Test management and defect tracking tools SQL and data validation Monitoring, logging, and observability tools
GovCIO LLC seeks an AJOC Classified Support Engineer to deliver secure, reliable IT support for mission-critical federal environments. In this role, you will troubleshoot incidents, manage classified systems, and maintain adherence to security and compliance standards. You'll resolve tickets, escalate complex issues, and collaborate with engineers to improve system performance and reliability. Drawing on your experience with Windows/Linux, networks, and cybersecurity practices, you'll help modernize government IT while working in a fast-paced, mission-driven, and highly collaborative culture focused on innovation and work-life balance. Responsibilities Provide classified IT and service desk support to federal users, resolving incidents and service requests within SLAs. Monitor, troubleshoot, and maintain Windows and Linux systems in secure environments. Support classified networks, accounts, and access controls, including Active Directory and related services. Ensure compliance with federal security policies, STIGs, and change management processes. Document troubleshooting steps, configurations, and standard operating procedures. Collaborate with engineers, cybersecurity, and program teams to improve reliability and security posture. Assist with deployments, patching, and upgrades across classified systems and applications. Participate in on-call or shift coverage for 24x7 mission operations as needed. Required Skills Windows and Linux administration Classified network support (SIPR/JWICS or similar) Service desk and ticketing tools (e.g., Service Now, Jira) Incident troubleshooting and root-cause analysis Active Directory and Group Policy Network fundamentals (TCP/IP, DNS, VPN) Security hardening and STIG implementation Scripting or automation (Power Shell, Bash) Technical documentation Customer and stakeholder communication
11/09/2026
Full time
GovCIO LLC seeks an AJOC Classified Support Engineer to deliver secure, reliable IT support for mission-critical federal environments. In this role, you will troubleshoot incidents, manage classified systems, and maintain adherence to security and compliance standards. You'll resolve tickets, escalate complex issues, and collaborate with engineers to improve system performance and reliability. Drawing on your experience with Windows/Linux, networks, and cybersecurity practices, you'll help modernize government IT while working in a fast-paced, mission-driven, and highly collaborative culture focused on innovation and work-life balance. Responsibilities Provide classified IT and service desk support to federal users, resolving incidents and service requests within SLAs. Monitor, troubleshoot, and maintain Windows and Linux systems in secure environments. Support classified networks, accounts, and access controls, including Active Directory and related services. Ensure compliance with federal security policies, STIGs, and change management processes. Document troubleshooting steps, configurations, and standard operating procedures. Collaborate with engineers, cybersecurity, and program teams to improve reliability and security posture. Assist with deployments, patching, and upgrades across classified systems and applications. Participate in on-call or shift coverage for 24x7 mission operations as needed. Required Skills Windows and Linux administration Classified network support (SIPR/JWICS or similar) Service desk and ticketing tools (e.g., Service Now, Jira) Incident troubleshooting and root-cause analysis Active Directory and Group Policy Network fundamentals (TCP/IP, DNS, VPN) Security hardening and STIG implementation Scripting or automation (Power Shell, Bash) Technical documentation Customer and stakeholder communication
Leidos is seeking a Telecommunications Engineer to design, implement, and support secure, high-availability telecom networks for mission-critical national security, health, and engineering programs. In this hybrid role based in Reston, VA, you will architect and optimize VoIP, WAN, LAN, and wireless solutions, integrate with IT and cyber systems, and ensure compliance with stringent government and industry standards. You will collaborate closely with cross-functional teams, document architectures, and drive continuous improvements. Leidos offers competitive pay, robust benefits, flexible work options, and strong opportunities for professional growth. Responsibilities Design, configure, and optimize secure telecommunications networks for government and commercial clients Implement and support Vo IP, WAN, LAN, and wireless solutions in complex, mission-critical environments Integrate telecom solutions with existing IT, cyber, and cloud infrastructures Monitor performance, troubleshoot issues, and ensure high availability and reliability Develop network documentation, diagrams, and standard operating procedures Collaborate with cross-functional engineering, cyber, and project teams to deliver project milestones Ensure compliance with security, regulatory, and customer requirements Support testing, upgrades, and continuous improvement of telecom architectures Required Skills Telecommunications network design Vo IP implementation and support WAN/LAN routing and switching Network security and encryption Wireless network engineering Cisco or similar network hardware configuration Network monitoring and performance optimization SIP and TCP/IP protocols Systems integration with IT and cyber platforms Network documentation and diagramming
11/08/2026
Full time
Leidos is seeking a Telecommunications Engineer to design, implement, and support secure, high-availability telecom networks for mission-critical national security, health, and engineering programs. In this hybrid role based in Reston, VA, you will architect and optimize VoIP, WAN, LAN, and wireless solutions, integrate with IT and cyber systems, and ensure compliance with stringent government and industry standards. You will collaborate closely with cross-functional teams, document architectures, and drive continuous improvements. Leidos offers competitive pay, robust benefits, flexible work options, and strong opportunities for professional growth. Responsibilities Design, configure, and optimize secure telecommunications networks for government and commercial clients Implement and support Vo IP, WAN, LAN, and wireless solutions in complex, mission-critical environments Integrate telecom solutions with existing IT, cyber, and cloud infrastructures Monitor performance, troubleshoot issues, and ensure high availability and reliability Develop network documentation, diagrams, and standard operating procedures Collaborate with cross-functional engineering, cyber, and project teams to deliver project milestones Ensure compliance with security, regulatory, and customer requirements Support testing, upgrades, and continuous improvement of telecom architectures Required Skills Telecommunications network design Vo IP implementation and support WAN/LAN routing and switching Network security and encryption Wireless network engineering Cisco or similar network hardware configuration Network monitoring and performance optimization SIP and TCP/IP protocols Systems integration with IT and cyber platforms Network documentation and diagramming
The Senior AWS Cyber Engineer secures and sustains USAF Cloud One AWS SIPRNet environments. The role focuses on designing and operating cybersecurity controls, leading RMF and ATO activities, and maintaining compliance with DoD and USAF security requirements. You will run vulnerability and compliance tools, monitor AWS security services, document POA&Ms and authorizations, coordinate remediation, and brief stakeholders, while mentoring junior engineers in a highly regulated cloud setting. Responsibilities Design, configure, operate, and maintain cybersecurity controls and ATO accreditations for AWS SIPRNet environments. Serve as cybersecurity SME for system design, builds, and RMF/ATO efforts across Cloud One stakeholders. Operate and tune ACAS/Nessus, AWS Inspector, Security Hub, and related tools to detect vulnerabilities and misconfigurations. Monitor Cloud Trail, AWS Config, Guard Duty, and related services to identify and investigate security events. Develop and maintain RMF documentation, POA&Ms, STIG checklists, and vulnerability reports for authorization packages. Implement continuous monitoring, automated scanning, and reporting to demonstrate compliance with Do D and USAF policies. Verify patch and STIG compliance, coordinate remediation, and track closure of vulnerabilities. Mentor junior engineers and participate in customer briefings on cybersecurity posture and risk. Required Skills AWS security engineering Do D RMF and ATOVulnerability management (ACAS/Nessus) AWS security services (Cloud Trail, Config, Guard Duty, Security Hub, Inspector) DISA STIG implementation and remediation Infrastructure automation (Ansible, AWS CLI) Continuous monitoring and compliance reporting USAF / Do D cloud security standards (SCCA, Cloud Computing SRG) Zero Trust Architecture concepts Technical security documentation and POA&M management
11/08/2026
Full time
The Senior AWS Cyber Engineer secures and sustains USAF Cloud One AWS SIPRNet environments. The role focuses on designing and operating cybersecurity controls, leading RMF and ATO activities, and maintaining compliance with DoD and USAF security requirements. You will run vulnerability and compliance tools, monitor AWS security services, document POA&Ms and authorizations, coordinate remediation, and brief stakeholders, while mentoring junior engineers in a highly regulated cloud setting. Responsibilities Design, configure, operate, and maintain cybersecurity controls and ATO accreditations for AWS SIPRNet environments. Serve as cybersecurity SME for system design, builds, and RMF/ATO efforts across Cloud One stakeholders. Operate and tune ACAS/Nessus, AWS Inspector, Security Hub, and related tools to detect vulnerabilities and misconfigurations. Monitor Cloud Trail, AWS Config, Guard Duty, and related services to identify and investigate security events. Develop and maintain RMF documentation, POA&Ms, STIG checklists, and vulnerability reports for authorization packages. Implement continuous monitoring, automated scanning, and reporting to demonstrate compliance with Do D and USAF policies. Verify patch and STIG compliance, coordinate remediation, and track closure of vulnerabilities. Mentor junior engineers and participate in customer briefings on cybersecurity posture and risk. Required Skills AWS security engineering Do D RMF and ATOVulnerability management (ACAS/Nessus) AWS security services (Cloud Trail, Config, Guard Duty, Security Hub, Inspector) DISA STIG implementation and remediation Infrastructure automation (Ansible, AWS CLI) Continuous monitoring and compliance reporting USAF / Do D cloud security standards (SCCA, Cloud Computing SRG) Zero Trust Architecture concepts Technical security documentation and POA&M management
Leidos is seeking a Telecommunications Engineer to design, implement, and support secure, high-availability telecom networks for mission-critical national security, health, and engineering programs. In this hybrid role based in Reston, VA, you will architect and optimize VoIP, WAN, LAN, and wireless solutions, integrate with IT and cyber systems, and ensure compliance with stringent government and industry standards. You will collaborate closely with cross-functional teams, document architectures, and drive continuous improvements. Leidos offers competitive pay, robust benefits, flexible work options, and strong opportunities for professional growth. Responsibilities Design, configure, and optimize secure telecommunications networks for government and commercial clients Implement and support Vo IP, WAN, LAN, and wireless solutions in complex, mission-critical environments Integrate telecom solutions with existing IT, cyber, and cloud infrastructures Monitor performance, troubleshoot issues, and ensure high availability and reliability Develop network documentation, diagrams, and standard operating procedures Collaborate with cross-functional engineering, cyber, and project teams to deliver project milestones Ensure compliance with security, regulatory, and customer requirements Support testing, upgrades, and continuous improvement of telecom architectures Required Skills Telecommunications network design Vo IP implementation and support WAN/LAN routing and switching Network security and encryption Wireless network engineering Cisco or similar network hardware configuration Network monitoring and performance optimization SIP and TCP/IP protocols Systems integration with IT and cyber platforms Network documentation and diagramming
11/08/2026
Full time
Leidos is seeking a Telecommunications Engineer to design, implement, and support secure, high-availability telecom networks for mission-critical national security, health, and engineering programs. In this hybrid role based in Reston, VA, you will architect and optimize VoIP, WAN, LAN, and wireless solutions, integrate with IT and cyber systems, and ensure compliance with stringent government and industry standards. You will collaborate closely with cross-functional teams, document architectures, and drive continuous improvements. Leidos offers competitive pay, robust benefits, flexible work options, and strong opportunities for professional growth. Responsibilities Design, configure, and optimize secure telecommunications networks for government and commercial clients Implement and support Vo IP, WAN, LAN, and wireless solutions in complex, mission-critical environments Integrate telecom solutions with existing IT, cyber, and cloud infrastructures Monitor performance, troubleshoot issues, and ensure high availability and reliability Develop network documentation, diagrams, and standard operating procedures Collaborate with cross-functional engineering, cyber, and project teams to deliver project milestones Ensure compliance with security, regulatory, and customer requirements Support testing, upgrades, and continuous improvement of telecom architectures Required Skills Telecommunications network design Vo IP implementation and support WAN/LAN routing and switching Network security and encryption Wireless network engineering Cisco or similar network hardware configuration Network monitoring and performance optimization SIP and TCP/IP protocols Systems integration with IT and cyber platforms Network documentation and diagramming
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a CCIE-certified Enterprise Network Architect to provide technical leadership, guidance, and design expertise to a team supporting a DoD agency's WAN as well as emerging technology initiatives as related to network engineering. Provides enterprise-level network architecture, technical strategy, and engineering leadership for network infrastructure. Develops architectural solutions and modernization strategies that improve network security, interoperability, scalability, and operational performance. Responsibilities Include: Develop enterprise network architectures, technical designs, and infrastructure modernization roadmaps. Provide senior technical guidance to network engineers, cybersecurity personnel, and Government leadership. Evaluate existing network architecture and recommend improvements to performance, security, availability, and resilience. Design solutions integrating Cisco routing and switching, Check Point firewalls, and enterprise telecommunications technologies. Assess interoperability between agency classified and unclassified networks as well as with NIPRNet, SIPRNet, and cloud-hosted environments. Lead technical assessments of emerging network technologies, platforms, and architectures. Develop high-level and detailed network designs, engineering specifications, and implementation strategies. Support architectural planning for IPv6, MPLS, multicast, QoS, and enterprise network segmentation. Evaluate hardware and software acquisitions for architectural compatibility, lifecycle suitability, and security compliance. Provide architectural guidance for enterprise cloud connectivity, SCCA integration, and application delivery. Review engineering changes, technical proposals, and major network modernization initiatives. Develop technology assessments, analyses of alternatives, and technical recommendations for Government stakeholders. Support laboratory evaluations, proof-of-concept testing, and technical design validation. Provide expert technical support for complex network performance, interoperability, and security issues. Ensure proposed architectures comply with applicable DoD, DISA, and agency technical and security standards. Advise on selection of technological purchases with regards to processing, data storage, data access, and applications development. Advises of feasibility of potential future projects to management. Required Skills, Qualifications and Experience: Experience: Eight years of relevant experience including experience with network WAN/LAN hardware and software and firewalls. Education: High School Diploma. Citizenship and Clearance: US Citizenship is required. DoD Top Secret clearance or Secret clearance with favorably adjudicated Tier 5/SSBI investigation. Certification: DoD 8570/8140: IAT Level III baseline certification such as CASP+, CCNP Security, CISA, CISSP, GCED, or GCIH. CCIE Enterprise Infrastructure certification. Location: Work will be primarily performed from a contractor-owned facility near Fort Belvoir, VA and customer locations. Candidates may work onsite/reside within commuting distance of one of the following: Fort Belvoir, VA ( highly preferred ) Battle Creek, MI Columbus, OH Dayton, OH New Cumberland, PA Ogden, UT Philadelphia, PA Richmond, VA Anniston, AL San Diego, CA Fort Bragg, NC Robins AFB, GA Tobyhanna, PA. Preferred Qualifications: Check Point Certified Security Administrator (CCSA) or higher certification. AWS, Microsoft Azure, Google Cloud, or Cloud+ certification. Work Environment and Physical Demand: Must be able to work for extended hours at a computer in an office environment as well as work from comm closets and warehouse spaces as needed. The projected salary range for this position is $190,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
11/05/2026
Full time
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a CCIE-certified Enterprise Network Architect to provide technical leadership, guidance, and design expertise to a team supporting a DoD agency's WAN as well as emerging technology initiatives as related to network engineering. Provides enterprise-level network architecture, technical strategy, and engineering leadership for network infrastructure. Develops architectural solutions and modernization strategies that improve network security, interoperability, scalability, and operational performance. Responsibilities Include: Develop enterprise network architectures, technical designs, and infrastructure modernization roadmaps. Provide senior technical guidance to network engineers, cybersecurity personnel, and Government leadership. Evaluate existing network architecture and recommend improvements to performance, security, availability, and resilience. Design solutions integrating Cisco routing and switching, Check Point firewalls, and enterprise telecommunications technologies. Assess interoperability between agency classified and unclassified networks as well as with NIPRNet, SIPRNet, and cloud-hosted environments. Lead technical assessments of emerging network technologies, platforms, and architectures. Develop high-level and detailed network designs, engineering specifications, and implementation strategies. Support architectural planning for IPv6, MPLS, multicast, QoS, and enterprise network segmentation. Evaluate hardware and software acquisitions for architectural compatibility, lifecycle suitability, and security compliance. Provide architectural guidance for enterprise cloud connectivity, SCCA integration, and application delivery. Review engineering changes, technical proposals, and major network modernization initiatives. Develop technology assessments, analyses of alternatives, and technical recommendations for Government stakeholders. Support laboratory evaluations, proof-of-concept testing, and technical design validation. Provide expert technical support for complex network performance, interoperability, and security issues. Ensure proposed architectures comply with applicable DoD, DISA, and agency technical and security standards. Advise on selection of technological purchases with regards to processing, data storage, data access, and applications development. Advises of feasibility of potential future projects to management. Required Skills, Qualifications and Experience: Experience: Eight years of relevant experience including experience with network WAN/LAN hardware and software and firewalls. Education: High School Diploma. Citizenship and Clearance: US Citizenship is required. DoD Top Secret clearance or Secret clearance with favorably adjudicated Tier 5/SSBI investigation. Certification: DoD 8570/8140: IAT Level III baseline certification such as CASP+, CCNP Security, CISA, CISSP, GCED, or GCIH. CCIE Enterprise Infrastructure certification. Location: Work will be primarily performed from a contractor-owned facility near Fort Belvoir, VA and customer locations. Candidates may work onsite/reside within commuting distance of one of the following: Fort Belvoir, VA ( highly preferred ) Battle Creek, MI Columbus, OH Dayton, OH New Cumberland, PA Ogden, UT Philadelphia, PA Richmond, VA Anniston, AL San Diego, CA Fort Bragg, NC Robins AFB, GA Tobyhanna, PA. Preferred Qualifications: Check Point Certified Security Administrator (CCSA) or higher certification. AWS, Microsoft Azure, Google Cloud, or Cloud+ certification. Work Environment and Physical Demand: Must be able to work for extended hours at a computer in an office environment as well as work from comm closets and warehouse spaces as needed. The projected salary range for this position is $190,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a CCIE-certified Enterprise Network Architect to provide technical leadership, guidance, and design expertise to a team supporting a DoD agency's WAN as well as emerging technology initiatives as related to network engineering. Provides enterprise-level network architecture, technical strategy, and engineering leadership for network infrastructure. Develops architectural solutions and modernization strategies that improve network security, interoperability, scalability, and operational performance. Responsibilities Include: Develop enterprise network architectures, technical designs, and infrastructure modernization roadmaps. Provide senior technical guidance to network engineers, cybersecurity personnel, and Government leadership. Evaluate existing network architecture and recommend improvements to performance, security, availability, and resilience. Design solutions integrating Cisco routing and switching, Check Point firewalls, and enterprise telecommunications technologies. Assess interoperability between agency classified and unclassified networks as well as with NIPRNet, SIPRNet, and cloud-hosted environments. Lead technical assessments of emerging network technologies, platforms, and architectures. Develop high-level and detailed network designs, engineering specifications, and implementation strategies. Support architectural planning for IPv6, MPLS, multicast, QoS, and enterprise network segmentation. Evaluate hardware and software acquisitions for architectural compatibility, lifecycle suitability, and security compliance. Provide architectural guidance for enterprise cloud connectivity, SCCA integration, and application delivery. Review engineering changes, technical proposals, and major network modernization initiatives. Develop technology assessments, analyses of alternatives, and technical recommendations for Government stakeholders. Support laboratory evaluations, proof-of-concept testing, and technical design validation. Provide expert technical support for complex network performance, interoperability, and security issues. Ensure proposed architectures comply with applicable DoD, DISA, and agency technical and security standards. Advise on selection of technological purchases with regards to processing, data storage, data access, and applications development. Advises of feasibility of potential future projects to management. Required Skills, Qualifications and Experience: Experience: Eight years of relevant experience including experience with network WAN/LAN hardware and software and firewalls. Education: High School Diploma. Citizenship and Clearance: US Citizenship is required. DoD Top Secret clearance or Secret clearance with favorably adjudicated Tier 5/SSBI investigation. Certification: DoD 8570/8140: IAT Level III baseline certification such as CASP+, CCNP Security, CISA, CISSP, GCED, or GCIH. CCIE Enterprise Infrastructure certification. Location: Work will be primarily performed from a contractor-owned facility near Fort Belvoir, VA and customer locations. Candidates may work onsite/reside within commuting distance of one of the following: Fort Belvoir, VA ( highly preferred ) Battle Creek, MI Columbus, OH Dayton, OH New Cumberland, PA Ogden, UT Philadelphia, PA Richmond, VA Anniston, AL San Diego, CA Fort Bragg, NC Robins AFB, GA Tobyhanna, PA. Preferred Qualifications: Check Point Certified Security Administrator (CCSA) or higher certification. AWS, Microsoft Azure, Google Cloud, or Cloud+ certification. Work Environment and Physical Demand: Must be able to work for extended hours at a computer in an office environment as well as work from comm closets and warehouse spaces as needed. The projected salary range for this position is $190,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
11/02/2026
Full time
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a CCIE-certified Enterprise Network Architect to provide technical leadership, guidance, and design expertise to a team supporting a DoD agency's WAN as well as emerging technology initiatives as related to network engineering. Provides enterprise-level network architecture, technical strategy, and engineering leadership for network infrastructure. Develops architectural solutions and modernization strategies that improve network security, interoperability, scalability, and operational performance. Responsibilities Include: Develop enterprise network architectures, technical designs, and infrastructure modernization roadmaps. Provide senior technical guidance to network engineers, cybersecurity personnel, and Government leadership. Evaluate existing network architecture and recommend improvements to performance, security, availability, and resilience. Design solutions integrating Cisco routing and switching, Check Point firewalls, and enterprise telecommunications technologies. Assess interoperability between agency classified and unclassified networks as well as with NIPRNet, SIPRNet, and cloud-hosted environments. Lead technical assessments of emerging network technologies, platforms, and architectures. Develop high-level and detailed network designs, engineering specifications, and implementation strategies. Support architectural planning for IPv6, MPLS, multicast, QoS, and enterprise network segmentation. Evaluate hardware and software acquisitions for architectural compatibility, lifecycle suitability, and security compliance. Provide architectural guidance for enterprise cloud connectivity, SCCA integration, and application delivery. Review engineering changes, technical proposals, and major network modernization initiatives. Develop technology assessments, analyses of alternatives, and technical recommendations for Government stakeholders. Support laboratory evaluations, proof-of-concept testing, and technical design validation. Provide expert technical support for complex network performance, interoperability, and security issues. Ensure proposed architectures comply with applicable DoD, DISA, and agency technical and security standards. Advise on selection of technological purchases with regards to processing, data storage, data access, and applications development. Advises of feasibility of potential future projects to management. Required Skills, Qualifications and Experience: Experience: Eight years of relevant experience including experience with network WAN/LAN hardware and software and firewalls. Education: High School Diploma. Citizenship and Clearance: US Citizenship is required. DoD Top Secret clearance or Secret clearance with favorably adjudicated Tier 5/SSBI investigation. Certification: DoD 8570/8140: IAT Level III baseline certification such as CASP+, CCNP Security, CISA, CISSP, GCED, or GCIH. CCIE Enterprise Infrastructure certification. Location: Work will be primarily performed from a contractor-owned facility near Fort Belvoir, VA and customer locations. Candidates may work onsite/reside within commuting distance of one of the following: Fort Belvoir, VA ( highly preferred ) Battle Creek, MI Columbus, OH Dayton, OH New Cumberland, PA Ogden, UT Philadelphia, PA Richmond, VA Anniston, AL San Diego, CA Fort Bragg, NC Robins AFB, GA Tobyhanna, PA. Preferred Qualifications: Check Point Certified Security Administrator (CCSA) or higher certification. AWS, Microsoft Azure, Google Cloud, or Cloud+ certification. Work Environment and Physical Demand: Must be able to work for extended hours at a computer in an office environment as well as work from comm closets and warehouse spaces as needed. The projected salary range for this position is $190,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
Leidos is seeking a Field Engineer to support mission-critical IT and systems deployments for government and commercial clients. In this role, you will install, configure, and maintain field-based hardware, networks, and software, perform on-site troubleshooting, and support system integration and testing. You'll collaborate with cross-functional teams to deliver secure, reliable solutions, document technical work, and ensure compliance with security and quality standards. This position offers opportunities to work on impactful projects, grow technical expertise, and contribute to complex engineering initiatives. Responsibilities Install, configure, and maintain field-based IT, network, and systems solutions Perform on-site troubleshooting, diagnostics, and repair of hardware and software issues Support deployment, integration, and testing of new technologies at customer locations Document configurations, changes, test results, and incident resolutions Collaborate with engineering, cyber, and project teams to meet mission requirements Ensure compliance with security, safety, and quality standards at all sites Provide technical guidance and training to end users and junior staff Participate in on-call rotations and respond to mission-critical field issues Required Skills Field service engineering Systems installation and configuration Network administration (LAN/WAN) Windows and Linux system administration Troubleshooting and diagnostics Technical documentation System integration and testing Cybersecurity best practices Scripting or automation (e.g., Power Shell, Python) Customer-facing technical support
11/02/2026
Full time
Leidos is seeking a Field Engineer to support mission-critical IT and systems deployments for government and commercial clients. In this role, you will install, configure, and maintain field-based hardware, networks, and software, perform on-site troubleshooting, and support system integration and testing. You'll collaborate with cross-functional teams to deliver secure, reliable solutions, document technical work, and ensure compliance with security and quality standards. This position offers opportunities to work on impactful projects, grow technical expertise, and contribute to complex engineering initiatives. Responsibilities Install, configure, and maintain field-based IT, network, and systems solutions Perform on-site troubleshooting, diagnostics, and repair of hardware and software issues Support deployment, integration, and testing of new technologies at customer locations Document configurations, changes, test results, and incident resolutions Collaborate with engineering, cyber, and project teams to meet mission requirements Ensure compliance with security, safety, and quality standards at all sites Provide technical guidance and training to end users and junior staff Participate in on-call rotations and respond to mission-critical field issues Required Skills Field service engineering Systems installation and configuration Network administration (LAN/WAN) Windows and Linux system administration Troubleshooting and diagnostics Technical documentation System integration and testing Cybersecurity best practices Scripting or automation (e.g., Power Shell, Python) Customer-facing technical support
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
10/07/2026
Full time
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
Job Description Translucent Services is seeking a skilled and passionate Cohesity Implementation Engineer to join our dynamic IT infrastructure team. In this critical role, you will focus on the design and implementation of Cohesity data protection and recovery environments. You will be instrumental in ensuring the resilience and availability of critical data assets, minimizing downtime, and safeguarding them against data loss. Candidates must be open to occasional travel for complex hardware installations, initial setup phases, or strategic company events. Candidates must be available to work within the Eastern Time Zone schedule and reside in one of the following states: Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Mississippi, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, Texas, Virginia, Arizona, Arkansas, Louisiana, Nevada, or Kansas. Key Responsibilities Solution Design & Implementation: Design and implement Cohesity backup and recovery solutions across diverse platforms, including Windows, Linux, VMware, cloud environments, and NAS. Testing & Validation: Perform comprehensive backup and recovery testing to validate the integrity and effectiveness of the Cohesity solution, including routine disaster recovery drills. Issue Resolution: Troubleshoot and resolve Cohesity-related issues efficiently, escalating complex matters to Cohesity support when necessary. Continuous Improvement: Stay up-to-date with the latest Cohesity features, updates, and industry best practices. Proactively recommend optimizations and improvements to the environment. Strategic Contribution: Contribute valuable insights to overarching data protection and disaster recovery strategies. Knowledge Sharing: Develop and deliver training to other IT staff and relevant stakeholders on Cohesity operations and best practices. Qualifications & Requirements/Core Experience 3+ years of proven experience in backup and recovery administration, with a strong, dedicated focus on Cohesity. Demonstrated hands-on Cohesity Installation and QuickStart experience. In-depth understanding of Cohesity architecture, features, and functionalities. Hands-on experience deploying, configuring, and managing Cohesity DataProtect. Technical Skills Solid understanding of operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware). Familiarity with database backup and recovery processes (e.g., SQL Server, Oracle, MySQL) within a Cohesity environment. Excellent troubleshooting and problem-solving skills with a meticulous approach to technical challenges. Soft Skills Strong communication and collaboration skills, with the ability to translate technical concepts to diverse teams. Highly self-motivated with the ability to work independently as well as collaboratively within a team. Exceptional time-management skills and the ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Bonus / Preferred Qualifications Cohesity-specific certifications are highly desirable. Experience with cloud-based backup and recovery services (e.g., AWS, Azure, GCP) and their integration with Cohesity is a major plus. Compensation & Benefits The base salary range for this position is $80,000-$100,000. A significant part of your total compensation at Translucent is derived from benefits that Translucent provides to eligible employees. Translucent provides a very competitive benefits package, including: Medical, Dental, and Vision Coverage Life Insurance, Short-Term Disability, Long-Term Disability Traditional and ROTH 401(k) with a 2% company match Paid Time Off Holiday Pay (Applications will be accepted on an ongoing basis until the position is filled.)
10/07/2026
Full time
Job Description Translucent Services is seeking a skilled and passionate Cohesity Implementation Engineer to join our dynamic IT infrastructure team. In this critical role, you will focus on the design and implementation of Cohesity data protection and recovery environments. You will be instrumental in ensuring the resilience and availability of critical data assets, minimizing downtime, and safeguarding them against data loss. Candidates must be open to occasional travel for complex hardware installations, initial setup phases, or strategic company events. Candidates must be available to work within the Eastern Time Zone schedule and reside in one of the following states: Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Mississippi, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, Texas, Virginia, Arizona, Arkansas, Louisiana, Nevada, or Kansas. Key Responsibilities Solution Design & Implementation: Design and implement Cohesity backup and recovery solutions across diverse platforms, including Windows, Linux, VMware, cloud environments, and NAS. Testing & Validation: Perform comprehensive backup and recovery testing to validate the integrity and effectiveness of the Cohesity solution, including routine disaster recovery drills. Issue Resolution: Troubleshoot and resolve Cohesity-related issues efficiently, escalating complex matters to Cohesity support when necessary. Continuous Improvement: Stay up-to-date with the latest Cohesity features, updates, and industry best practices. Proactively recommend optimizations and improvements to the environment. Strategic Contribution: Contribute valuable insights to overarching data protection and disaster recovery strategies. Knowledge Sharing: Develop and deliver training to other IT staff and relevant stakeholders on Cohesity operations and best practices. Qualifications & Requirements/Core Experience 3+ years of proven experience in backup and recovery administration, with a strong, dedicated focus on Cohesity. Demonstrated hands-on Cohesity Installation and QuickStart experience. In-depth understanding of Cohesity architecture, features, and functionalities. Hands-on experience deploying, configuring, and managing Cohesity DataProtect. Technical Skills Solid understanding of operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware). Familiarity with database backup and recovery processes (e.g., SQL Server, Oracle, MySQL) within a Cohesity environment. Excellent troubleshooting and problem-solving skills with a meticulous approach to technical challenges. Soft Skills Strong communication and collaboration skills, with the ability to translate technical concepts to diverse teams. Highly self-motivated with the ability to work independently as well as collaboratively within a team. Exceptional time-management skills and the ability to prioritize and manage multiple tasks effectively in a fast-paced environment. Bonus / Preferred Qualifications Cohesity-specific certifications are highly desirable. Experience with cloud-based backup and recovery services (e.g., AWS, Azure, GCP) and their integration with Cohesity is a major plus. Compensation & Benefits The base salary range for this position is $80,000-$100,000. A significant part of your total compensation at Translucent is derived from benefits that Translucent provides to eligible employees. Translucent provides a very competitive benefits package, including: Medical, Dental, and Vision Coverage Life Insurance, Short-Term Disability, Long-Term Disability Traditional and ROTH 401(k) with a 2% company match Paid Time Off Holiday Pay (Applications will be accepted on an ongoing basis until the position is filled.)
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
10/02/2026
Full time
Job Description Job Description Description The VoIP Technician is responsible for the installation, programming, deployment, cutover, and support of cloud-based phone system projects built on a NetSapiens platform. This role includes both on-site client work and remote system programming, with responsibility for phone staging, call-flow configuration, structured cabling support, go-live testing, client training, and project documentation. This position requires someone who can work in a project-driven environment, communicate professionally with clients, troubleshoot voice and basic network issues, and help ensure cloud phone deployments are completed efficiently, accurately, and with a strong client experience. This is an in-office role with client site visits as needed. Key Responsibilities Install, configure, program, and deploy cloud-based VoIP phone systems using a NetSapiens platform. Program users, extensions, devices, call queues, hunt groups, auto attendants, schedules, holiday routing, voicemail, voicemail-to-email, call forwarding, and other hosted voice features. Stage, provision, label, and test phones prior to deployment, including MAC assignment, user/extension mapping, device templates, and pre-deployment validation. Support project cutovers and go-live events, including inbound/outbound call testing, E911 validation, fax/ATA testing, paging testing, and user acceptance testing. Deploy and configure cloud-compatible phone models such as Yealink, Poly, and similar devices. Set up and troubleshoot paging systems, fax machines, e-fax solutions, analog devices, and ATA adapters. Perform structured cabling tasks as needed, including running cable, terminating on 66-blocks and 110-blocks, toning/testing cables, labeling, and verifying connectivity. Assist with basic network troubleshooting related to VoIP services, including VLANs, DHCP, QoS, SIP ALG, switches, routers, and firewalls. Work on-site at client locations to complete system installations, phone swaps, network integrations, and go-live support. Collaborate with project managers, engineers, carriers, vendors, and clients to ensure smooth project execution. Utilize ConnectWise or a similar PSA/project management system to document project progress, configuration details, client-specific call flows, testing results, issues, follow-up items, and time entries. Provide end-user training on phone system features, voicemail, call handling, and common user functions. Assist with project closeout by confirming completed scope, updating documentation, and identifying any remaining client needs or follow-up items. Help improve deployment standards, checklists, and installation processes to increase efficiency and client satisfaction. Participate in occasional after-hours or weekend cutovers when required by client project schedules. Skills, Knowledge & Expertise 2+ years of experience in telecommunications, VoIP, cloud phone systems, structured cabling, low-voltage, or related networking/telecom work. Hands-on experience installing, configuring, or supporting business phone systems, cloud voice platforms, or VoIP endpoints. Basic understanding of VoIP call flows, users, extensions, devices, voicemail, call forwarding, auto attendants, hunt groups, and call queues. Experience with structured cabling, cable testing, phone deployment, device labeling, and basic low-voltage installation work. Familiarity with paging systems, fax lines, analog devices, and ATA adapters. Basic understanding of networking concepts related to VoIP, including IP addressing, DHCP, VLANs, switches, routers, and firewall-related troubleshooting. Ability to follow project scopes, complete deployment checklists, document work accurately, and enter time daily. Excellent written and verbal communication skills. Professional appearance and strong client-facing communication skills. Ability to work independently in the field while also collaborating with project managers, engineers, and other team members. Strong troubleshooting skills, attention to detail, and ownership of assigned tasks. Preferred / Nice to Have Experience: 5+ years of experience in telecommunications, VoIP installation, cloud phone implementation, or business phone system support. Experience with NetSapiens or another cloud-based voice platform. Experience programming users, devices, call queues, auto attendants, schedules, voicemail, call routing, and other hosted voice features. Experience migrating clients from legacy PBX systems to cloud-based VoIP platforms. Understanding of QoS, SIP ALG, VLAN tagging, firewall rules, carrier services, number porting, and cutover coordination. Experience with Yealink, Poly, and other cloud-compatible VoIP phones. Experience working in ConnectWise or another PSA/project management platform. Certifications related to VoIP, networking, or telecommunications, such as CompTIA Network+, BICSI, or vendor-specific certifications. Experience working in a Managed Services Provider or fast-paced project-driven environment. Job Benefits • Medical • Dental • Vision • Life Insurance • Disability • 401(k) with Company Match • Gym Membership Reimbursement
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
