Job Description OSP Engineer III Any Lightcurve Office, currently including Eatonville, Yelm, Ellensburg, Centralia, Chehalis, and Tacoma Covering All Lightcurve Service Areas across WA State About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Company Culture and Values At Lightcurve, we are driven by our core values. Integrity Upholding the highest standards of integrity at all times. Delighting Our Customers: Delivering exceptional experiences that exceed expectations. Collaboration: Working together to create successful outcomes for customers and employees alike. Position Summary The OSP Engineer III is a senior-level role responsible for the planning, design, implementation, and maintenance of complex outside plant telecommunications infrastructure, including fiber optic and copper networks. This position requires advanced technical expertise, leadership in project execution, and the ability to manage multiple large-scale projects. The OSP Engineer III often serves as a subject matter expert, providing guidance to junior engineers and ensuring compliance with industry standards, Lightcurve standards, Project deadlines and regulations. Key Responsibilities Create advanced OSP designs for fiber and copper networks, including routing, trenching, duct placement, and splice closures. Prepare detailed construction drawings, cost estimates, and material lists using CAD/GIS tools. Conduct feasibility studies and site surveys to determine optimal infrastructure placement. Lead multiple fiber design projects from award to completion, including permitting, construction oversight, and closeout. Manage budgets, schedules, and vendor contracts; prepare and evaluate RFPs/RFQs. Serve as a technical resource for complex engineering challenges and mentor junior engineers. Ensure adherence to BICSI, EIA/TIA, NESC, NEC, and other regulatory standards. Oversee installation and splicing activities; perform inspections and troubleshooting. Collaborate with internal teams, municipalities, and external partners for permitting and fiber-sharing opportunities. Prioritize Safety All other duties as assigned Qualifications Bachelor's degree in Engineering, Telecommunications, or related field (or equivalent experience). 8+ years of OSP engineering experience with fiber and copper networks. Proficiency in AutoCAD, ArcGIS, 3GIS, and related design tools. Strong knowledge of aerial and underground construction methods, permitting processes, and industry standards. Advanced project management and leadership skills. Ability to interpret complex engineering drawings and specifications. Excellent communication and problem-solving abilities. Preferred Competencies Familiarity with OTDR testing other telecom engineering systems. Experience managing large-scale fiber deployments and restoration projects. Strong analytical skills for cost estimation and risk mitigation. Location, Physical & Work Requirements This position is split between in field, and in office. Must be able to perform extended periods of time sitting/standing, typing, and viewing computer screens. In field, time will often be spent driving, walking, reaching, stooping, twisting, and occasionally lifting to 75 pounds. Willingness to work flexible hours, including evenings or weekends, to meet important deadlines when required. Compensation This exempt position pays $92K-$115K annually 401K + Matching Medical, Dental, Vision, and Life Insurance 4 Weeks Paid Time off per year, Prorated 10 Paid Holidays per year Access to Employee Assistance Program Fleet Vehicle Assignment, Mileage and Travel Reimbursement as approved by Manager Lightcurve is an Equal Opportunity Employer committed to inclusion and diversity in the workplace.
11/14/2026
Full time
Job Description OSP Engineer III Any Lightcurve Office, currently including Eatonville, Yelm, Ellensburg, Centralia, Chehalis, and Tacoma Covering All Lightcurve Service Areas across WA State About Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities. Company Culture and Values At Lightcurve, we are driven by our core values. Integrity Upholding the highest standards of integrity at all times. Delighting Our Customers: Delivering exceptional experiences that exceed expectations. Collaboration: Working together to create successful outcomes for customers and employees alike. Position Summary The OSP Engineer III is a senior-level role responsible for the planning, design, implementation, and maintenance of complex outside plant telecommunications infrastructure, including fiber optic and copper networks. This position requires advanced technical expertise, leadership in project execution, and the ability to manage multiple large-scale projects. The OSP Engineer III often serves as a subject matter expert, providing guidance to junior engineers and ensuring compliance with industry standards, Lightcurve standards, Project deadlines and regulations. Key Responsibilities Create advanced OSP designs for fiber and copper networks, including routing, trenching, duct placement, and splice closures. Prepare detailed construction drawings, cost estimates, and material lists using CAD/GIS tools. Conduct feasibility studies and site surveys to determine optimal infrastructure placement. Lead multiple fiber design projects from award to completion, including permitting, construction oversight, and closeout. Manage budgets, schedules, and vendor contracts; prepare and evaluate RFPs/RFQs. Serve as a technical resource for complex engineering challenges and mentor junior engineers. Ensure adherence to BICSI, EIA/TIA, NESC, NEC, and other regulatory standards. Oversee installation and splicing activities; perform inspections and troubleshooting. Collaborate with internal teams, municipalities, and external partners for permitting and fiber-sharing opportunities. Prioritize Safety All other duties as assigned Qualifications Bachelor's degree in Engineering, Telecommunications, or related field (or equivalent experience). 8+ years of OSP engineering experience with fiber and copper networks. Proficiency in AutoCAD, ArcGIS, 3GIS, and related design tools. Strong knowledge of aerial and underground construction methods, permitting processes, and industry standards. Advanced project management and leadership skills. Ability to interpret complex engineering drawings and specifications. Excellent communication and problem-solving abilities. Preferred Competencies Familiarity with OTDR testing other telecom engineering systems. Experience managing large-scale fiber deployments and restoration projects. Strong analytical skills for cost estimation and risk mitigation. Location, Physical & Work Requirements This position is split between in field, and in office. Must be able to perform extended periods of time sitting/standing, typing, and viewing computer screens. In field, time will often be spent driving, walking, reaching, stooping, twisting, and occasionally lifting to 75 pounds. Willingness to work flexible hours, including evenings or weekends, to meet important deadlines when required. Compensation This exempt position pays $92K-$115K annually 401K + Matching Medical, Dental, Vision, and Life Insurance 4 Weeks Paid Time off per year, Prorated 10 Paid Holidays per year Access to Employee Assistance Program Fleet Vehicle Assignment, Mileage and Travel Reimbursement as approved by Manager Lightcurve is an Equal Opportunity Employer committed to inclusion and diversity in the workplace.
Job Description About the Company K12 education is one of the most consequential determinants of a child's future, and many families have had limited ability to shape how and where their child learns. State education choice programs are changing that. One of the fastest growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child, from schools and tutors to therapy, curriculum, and technology. But once these policies become law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud, all while delivering a high quality user experience. That's where we come in. We partner with state agencies to design, launch, and operate these programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make them work in the real world. Today, we operate across multiple states, and our platform powers programs serving hundreds of thousands of students and billions of dollars in annual education funding. We're just getting started. We're backed by respected investors, and we're building the team that will take us to the next stage. We sit at the intersection of GovTech, EdTech, and FinTech. We are a public sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure, and it determines whether families can access life changing educational opportunities. Why This Work Is Different We're in the weeds with state partners and internally with our product teams, turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state's configuration needs while staying flexible enough to support all customers. We are not building bespoke software. If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you'll feel right at home. About the Role As our Founding Security Engineer, you'll have full ownership of our security posture, shaping strategy, building programs from the ground up, and driving best practices across our entire technology stack and product suite. This is a high impact, high visibility role where your decisions will directly influence how we protect our customers, vendors, and employees. You'll partner closely with cross functional teams to embed security into everything we build and ship, champion solutions to emerging security challenges, and ensure we stay ahead of an evolving threat landscape. You're someone who embraces AI tools to work smarter, whether that's accelerating threat detection, streamlining vulnerability analysis, or improving how we respond to incidents. What You'll Do • Collaborate closely with cross functional teams to proactively identify, assess, and remediate security risks across our products and infrastructure, proposing enhanced controls and process improvements where needed • Perform static and dynamic vulnerability assessments and drive remediation efforts through to resolution • Evaluate security risks in AI systems and data pipelines, and leverage AI assisted tooling to enhance threat detection, vulnerability analysis, and security operations • Maintain and mature our SOC 2 Type II program, ensuring a secure environment for vendors, customers, end users, and employees • Design and implement security controls across our full technology stack, from application layer to cloud infrastructure • Translate complex security findings into clear, actionable remediation steps for both technical and non technical stakeholders • Continuously audit policies, controls, and procedures to keep security practices ahead of an evolving threat landscape • Embed security seamlessly into the developer workflow, including CI/CD pipelines, code review processes, and internal tooling, without compromising velocity About You • 6+ years of software engineering experience with a focus on application security, cloud security, DevOps, network security, or similar domains • Solid understanding of industry standards and compliance frameworks such as SOC 2 and ISO 27001, with hands on experience driving organizational adherence • Experience applying AI assisted tooling to accelerate threat detection, code review, and vulnerability analysis • Experience deploying and operating SAST, DAST, and SCA tools across the software development lifecycle • Strong track record managing security projects end to end, from planning through delivery, within timelines and budgets • Experience with penetration testing tools, techniques, and methodologies, with a clear understanding of common vulnerabilities and remediation strategies Additional Details • Location: New York, NY. Available fully remote within the U.S. or hybrid out of our New York City office. The full team comes together once a year for an offsite. • Candidates not already based in New York City will be asked to travel to our office for an in person interview. • Applicants must be currently authorized to work in the United States on a full time basis. • We believe everyone at the company should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $180,000 to $250,000 plus generous equity, depending on experience and location. • Benefits include medical, dental, and vision plans, health services, short term disability, and unlimited PTO.
11/14/2026
Full time
Job Description About the Company K12 education is one of the most consequential determinants of a child's future, and many families have had limited ability to shape how and where their child learns. State education choice programs are changing that. One of the fastest growing public education initiatives in the U.S., they give states the ability to put education funding directly in the hands of families, who can then choose the learning experiences that best fit their child, from schools and tutors to therapy, curriculum, and technology. But once these policies become law, states face an enormous operational challenge. They must stand up entirely new programs, manage the secure and compliant flow of public funds, approve and monitor thousands of vendors, support families at scale, and prevent fraud, all while delivering a high quality user experience. That's where we come in. We partner with state agencies to design, launch, and operate these programs on their behalf. We provide the technology, program operations, vendor ecosystem, and family experience that make them work in the real world. Today, we operate across multiple states, and our platform powers programs serving hundreds of thousands of students and billions of dollars in annual education funding. We're just getting started. We're backed by respected investors, and we're building the team that will take us to the next stage. We sit at the intersection of GovTech, EdTech, and FinTech. We are a public sector operator, a technology company, and a program delivery partner all at once. The work we do is civic infrastructure, and it determines whether families can access life changing educational opportunities. Why This Work Is Different We're in the weeds with state partners and internally with our product teams, turning ambiguous policy into real systems that families depend on. This means building a platform that meets each state's configuration needs while staying flexible enough to support all customers. We are not building bespoke software. If you want a highly structured environment, this will feel uncomfortable. If you want ownership, speed, and problems that actually matter, you'll feel right at home. About the Role As our Founding Security Engineer, you'll have full ownership of our security posture, shaping strategy, building programs from the ground up, and driving best practices across our entire technology stack and product suite. This is a high impact, high visibility role where your decisions will directly influence how we protect our customers, vendors, and employees. You'll partner closely with cross functional teams to embed security into everything we build and ship, champion solutions to emerging security challenges, and ensure we stay ahead of an evolving threat landscape. You're someone who embraces AI tools to work smarter, whether that's accelerating threat detection, streamlining vulnerability analysis, or improving how we respond to incidents. What You'll Do • Collaborate closely with cross functional teams to proactively identify, assess, and remediate security risks across our products and infrastructure, proposing enhanced controls and process improvements where needed • Perform static and dynamic vulnerability assessments and drive remediation efforts through to resolution • Evaluate security risks in AI systems and data pipelines, and leverage AI assisted tooling to enhance threat detection, vulnerability analysis, and security operations • Maintain and mature our SOC 2 Type II program, ensuring a secure environment for vendors, customers, end users, and employees • Design and implement security controls across our full technology stack, from application layer to cloud infrastructure • Translate complex security findings into clear, actionable remediation steps for both technical and non technical stakeholders • Continuously audit policies, controls, and procedures to keep security practices ahead of an evolving threat landscape • Embed security seamlessly into the developer workflow, including CI/CD pipelines, code review processes, and internal tooling, without compromising velocity About You • 6+ years of software engineering experience with a focus on application security, cloud security, DevOps, network security, or similar domains • Solid understanding of industry standards and compliance frameworks such as SOC 2 and ISO 27001, with hands on experience driving organizational adherence • Experience applying AI assisted tooling to accelerate threat detection, code review, and vulnerability analysis • Experience deploying and operating SAST, DAST, and SCA tools across the software development lifecycle • Strong track record managing security projects end to end, from planning through delivery, within timelines and budgets • Experience with penetration testing tools, techniques, and methodologies, with a clear understanding of common vulnerabilities and remediation strategies Additional Details • Location: New York, NY. Available fully remote within the U.S. or hybrid out of our New York City office. The full team comes together once a year for an offsite. • Candidates not already based in New York City will be asked to travel to our office for an in person interview. • Applicants must be currently authorized to work in the United States on a full time basis. • We believe everyone at the company should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $180,000 to $250,000 plus generous equity, depending on experience and location. • Benefits include medical, dental, and vision plans, health services, short term disability, and unlimited PTO.
Job Description Summary: Axos Bank is hiring a Senior Apigee Engineer to support and grow the bank's API gateway platform. Day to day, you will assist with API setup, shared components, security policies, environments, platform administration, and the release process. This is a hands-on individual-contributor role. You will work with Infrastructure, Network, and Security, and with the engineering teams that build on the platform, contributing to the technical direction of the gateway and supporting the engineers who use it. This is an onsite position that can sit at any of our Axos office locations. Remote or hybrid work is not available. Responsibilities: Own the Apigee X platform: API proxies, shared flows, policies, environments, deployments, and day-to-day operations Document the platform: architecture, standards, and runbooks Define and enforce proxy standards: structure, naming, versioning, deprecation, error handling, and reusable shared flows Manage the supporting pieces with Infrastructure and Network: DNS, certificates, TLS, and environment configuration Implement gateway security: OAuth 2.0 and OIDC, JWT validation, mTLS, quota and spike arrest, and threat protection Define risk tiers and approval gates for API changes in a regulated environment, and support audit and examination Build and maintain CI/CD pipelines and promotion gates for proxy and policy artifacts Monitor platform health and API performance; define SLOs, alerts, and runbooks; lead root-cause analysis for gateway incidents Onboard consuming teams and advise them on API design Route LLM API traffic through the gateway with provider abstraction, failover, authentication, rate limiting, and logging Apply AI safety controls (prompt-injection defense, PII detection and redaction, response filtering) using Model Armor or an equivalent Establish patterns for exposing MCP servers and tools to internal agents through the gateway, with the same authentication and audit controls Requirements: Bachelor's degree in related field required 5+ years of enterprise API architecture or engineering experience, including hands-on ownership of Apigee (X or Edge) Experience working with cloud platforms, especially Google Cloud (IAM, VPC, and networking) Preferred: LLM API integrations shipped to production (OpenAI, Anthropic, Vertex AI, AWS Bedrock, or similar) Deep API security experience: OAuth 2.0, OIDC, mTLS, and JWT, including delegated-access patterns for AI agents MCP server design and governance; Model Armor or comparable AI safety controls CI/CD and Terraform for gateway artifacts; Python, Java, or Node.js Familiarity with GLBA and model risk guidance (SR 11-7) as they apply to AI Experience in financial services or another regulated industry Apigee or Google Cloud certification Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
11/14/2026
Full time
Job Description Summary: Axos Bank is hiring a Senior Apigee Engineer to support and grow the bank's API gateway platform. Day to day, you will assist with API setup, shared components, security policies, environments, platform administration, and the release process. This is a hands-on individual-contributor role. You will work with Infrastructure, Network, and Security, and with the engineering teams that build on the platform, contributing to the technical direction of the gateway and supporting the engineers who use it. This is an onsite position that can sit at any of our Axos office locations. Remote or hybrid work is not available. Responsibilities: Own the Apigee X platform: API proxies, shared flows, policies, environments, deployments, and day-to-day operations Document the platform: architecture, standards, and runbooks Define and enforce proxy standards: structure, naming, versioning, deprecation, error handling, and reusable shared flows Manage the supporting pieces with Infrastructure and Network: DNS, certificates, TLS, and environment configuration Implement gateway security: OAuth 2.0 and OIDC, JWT validation, mTLS, quota and spike arrest, and threat protection Define risk tiers and approval gates for API changes in a regulated environment, and support audit and examination Build and maintain CI/CD pipelines and promotion gates for proxy and policy artifacts Monitor platform health and API performance; define SLOs, alerts, and runbooks; lead root-cause analysis for gateway incidents Onboard consuming teams and advise them on API design Route LLM API traffic through the gateway with provider abstraction, failover, authentication, rate limiting, and logging Apply AI safety controls (prompt-injection defense, PII detection and redaction, response filtering) using Model Armor or an equivalent Establish patterns for exposing MCP servers and tools to internal agents through the gateway, with the same authentication and audit controls Requirements: Bachelor's degree in related field required 5+ years of enterprise API architecture or engineering experience, including hands-on ownership of Apigee (X or Edge) Experience working with cloud platforms, especially Google Cloud (IAM, VPC, and networking) Preferred: LLM API integrations shipped to production (OpenAI, Anthropic, Vertex AI, AWS Bedrock, or similar) Deep API security experience: OAuth 2.0, OIDC, mTLS, and JWT, including delegated-access patterns for AI agents MCP server design and governance; Model Armor or comparable AI safety controls CI/CD and Terraform for gateway artifacts; Python, Java, or Node.js Familiarity with GLBA and model risk guidance (SR 11-7) as they apply to AI Experience in financial services or another regulated industry Apigee or Google Cloud certification Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Job Description JOB SUMMARY: The Lead Database Engineer and Administrator serves as the high-level technical authority for software engineering on a Tech Refresh contract based in Colorado Springs, Colorado. This role provides deep technical expertise in enterprise Oracle database architecture, development methodologies, system integration, and emerging technologies. The Senior Principal Software Engineer leads complex database design initiatives, advises leadership on technical strategy, and ensures engineering solutions meet mission, security, scalability, and performance requirements. The candidate collaborates closely with program leadership, architects, engineers, cybersecurity teams, and stakeholders to design and implement advanced software solutions supporting enterprise systems, cloud environments, and mission-critical platforms. This project delivers a mission-assured technical refresh of the CCIC2S Oracle database and RHEL operating environments, upgrading legacy systems to Oracle 19c and RHEL 9.7 while preserving full operational continuity. It includes comprehensive engineering, integration, cybersecurity, testing, and deployment activities to ensure zero data loss, improved performance, strengthened security, and seamless compatibility across all CCIC2S mission systems. Location will be north Colorado Springs initially and future work at Chidlaw and Peterson AFB occasionally. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Technical lead experience to guide the database team, able establish priorities for tasking, and proactively address risks to achieve successful project outcomes. Serve as the primary subject matter expert for software engineering practices, frameworks, and architecture across programs and projects. Lead the design and development of Oracle Database Upgrade solution for a complex enterprise. Provide significant input into the technical solution design and architect the upgrade path for Oracle, including compatibility analysis, data migration strategies, and performance tuning. Provide input into the design for the RHEL migration plan, covering kernel compatibility, package updates, and security hardening. Be responsible for analyzing, creating, manipulating, and organizing database systems. Modify Oracle database schemas, static data load, and program documentation. Consolidate customer data to make it easily accessible and readable to users throughout their community. Work closely with the development team to update database storage architecture, troubleshoot technical issues, and create visual layouts to display data. Be responsible for developing strategic procedures and upgrades, improving database infrastructures, and managing DB systems configuration. Be handling a broad range of software and other programming tasks to ensure that their systems integrations are functional Be defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules. Full life-cycle development including requirements analysis, architecture and design, coding, testing, integration, performance analysis and Data Migration Ensures software standards are met. Establish and maintain software development standards, coding guidelines, and best practices. Evaluate and recommend new technologies, tools, and frameworks to improve system capabilities and development efficiency. Support program managers and leadership with technical planning, system modernization strategies, and risk mitigation. Translate mission or business requirements into technical solutions and system designs. REQUIRED SKILLS AND EXPERIENCE: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical field. 10+ years of software engineering experience including enterprise database development, design, debug, and integration of various technologies Active DoD Secret clearance at the time of application Certification Requirements: DoD 8570 IAT Level II and any Database Certification Requires a strong background in Oracle database development and Linux Experience with integration of COTS/GOTS/FOSS hardware and software into existing infrastructures. Experience with Oracle RMAN, Data Pump, GoldenGate, and Oracle Enterprise Manager. Experience of RHEL system administration, SELinux, systemd, and kernel tuning. Experience with Scripting/automation (Bash, Python, PowerShell). Knowledge of database performance tuning, backup/recovery, and disaster recovery concepts. Knowledge of the technology industry and the latest trends, as well as a strong command of programming languages or system codes. Familiarity with containerization (Docker) and virtualization (KVM/VMware) is a plus Be able to complete documentation and instructions for customers. Be able to properly evaluate sources of information to determine possible limitations in reliability or usability Strong verbal and written communication skills. Significant experience in installing, configuring, scripting, developing, testing and troubleshooting enterprise databases DESIRED SKILLS Knowledgeable of Java, VMWare Suite, Ansible Knowledge of storage, networking, and cyber to include STIGs. Ability to work independently and collaboratively with other teams. Significant relevant experience in supporting the sustainment of NISSC mission systems/subsystems. Experience with other relevant missions surrounding the NORAD-NORTHCOM, Air and Space missile warning. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to: Remain in a stationary position for extended periods of time. Operate a computer, keyboard, and other office equipment using hands and fingers. Communicate effectively in person, over the phone, and through electronic means. Occasionally move about the office to access files, office equipment, and meeting spaces. Lift and/or move up to 15 pounds as needed. Maintain specific vision abilities, including close vision and the ability to adjust focus. The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off
11/14/2026
Full time
Job Description JOB SUMMARY: The Lead Database Engineer and Administrator serves as the high-level technical authority for software engineering on a Tech Refresh contract based in Colorado Springs, Colorado. This role provides deep technical expertise in enterprise Oracle database architecture, development methodologies, system integration, and emerging technologies. The Senior Principal Software Engineer leads complex database design initiatives, advises leadership on technical strategy, and ensures engineering solutions meet mission, security, scalability, and performance requirements. The candidate collaborates closely with program leadership, architects, engineers, cybersecurity teams, and stakeholders to design and implement advanced software solutions supporting enterprise systems, cloud environments, and mission-critical platforms. This project delivers a mission-assured technical refresh of the CCIC2S Oracle database and RHEL operating environments, upgrading legacy systems to Oracle 19c and RHEL 9.7 while preserving full operational continuity. It includes comprehensive engineering, integration, cybersecurity, testing, and deployment activities to ensure zero data loss, improved performance, strengthened security, and seamless compatibility across all CCIC2S mission systems. Location will be north Colorado Springs initially and future work at Chidlaw and Peterson AFB occasionally. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Technical lead experience to guide the database team, able establish priorities for tasking, and proactively address risks to achieve successful project outcomes. Serve as the primary subject matter expert for software engineering practices, frameworks, and architecture across programs and projects. Lead the design and development of Oracle Database Upgrade solution for a complex enterprise. Provide significant input into the technical solution design and architect the upgrade path for Oracle, including compatibility analysis, data migration strategies, and performance tuning. Provide input into the design for the RHEL migration plan, covering kernel compatibility, package updates, and security hardening. Be responsible for analyzing, creating, manipulating, and organizing database systems. Modify Oracle database schemas, static data load, and program documentation. Consolidate customer data to make it easily accessible and readable to users throughout their community. Work closely with the development team to update database storage architecture, troubleshoot technical issues, and create visual layouts to display data. Be responsible for developing strategic procedures and upgrades, improving database infrastructures, and managing DB systems configuration. Be handling a broad range of software and other programming tasks to ensure that their systems integrations are functional Be defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules. Full life-cycle development including requirements analysis, architecture and design, coding, testing, integration, performance analysis and Data Migration Ensures software standards are met. Establish and maintain software development standards, coding guidelines, and best practices. Evaluate and recommend new technologies, tools, and frameworks to improve system capabilities and development efficiency. Support program managers and leadership with technical planning, system modernization strategies, and risk mitigation. Translate mission or business requirements into technical solutions and system designs. REQUIRED SKILLS AND EXPERIENCE: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical field. 10+ years of software engineering experience including enterprise database development, design, debug, and integration of various technologies Active DoD Secret clearance at the time of application Certification Requirements: DoD 8570 IAT Level II and any Database Certification Requires a strong background in Oracle database development and Linux Experience with integration of COTS/GOTS/FOSS hardware and software into existing infrastructures. Experience with Oracle RMAN, Data Pump, GoldenGate, and Oracle Enterprise Manager. Experience of RHEL system administration, SELinux, systemd, and kernel tuning. Experience with Scripting/automation (Bash, Python, PowerShell). Knowledge of database performance tuning, backup/recovery, and disaster recovery concepts. Knowledge of the technology industry and the latest trends, as well as a strong command of programming languages or system codes. Familiarity with containerization (Docker) and virtualization (KVM/VMware) is a plus Be able to complete documentation and instructions for customers. Be able to properly evaluate sources of information to determine possible limitations in reliability or usability Strong verbal and written communication skills. Significant experience in installing, configuring, scripting, developing, testing and troubleshooting enterprise databases DESIRED SKILLS Knowledgeable of Java, VMWare Suite, Ansible Knowledge of storage, networking, and cyber to include STIGs. Ability to work independently and collaboratively with other teams. Significant relevant experience in supporting the sustainment of NISSC mission systems/subsystems. Experience with other relevant missions surrounding the NORAD-NORTHCOM, Air and Space missile warning. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to: Remain in a stationary position for extended periods of time. Operate a computer, keyboard, and other office equipment using hands and fingers. Communicate effectively in person, over the phone, and through electronic means. Occasionally move about the office to access files, office equipment, and meeting spaces. Lift and/or move up to 15 pounds as needed. Maintain specific vision abilities, including close vision and the ability to adjust focus. The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off
Job Description Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement? Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a Senior Cloud Engineer in North Charleston, SC. This is an onsite position requiring a relocation if you are outside of the Charleston market. The ideal candidate for this position will have proven experience in a technology-driven program or project supporting the US Navy. If you have systems engineering skills, a strong work ethic and commitment to quality, we would like to talk to you about joining our growing team. You Will: Design, deploy, secure, and sustain Microsoft Azure architectures, with preference for Azure Government over commercial cloud and Azure over AWS. Apply experience in DoD Impact Level environments; IL5 experience is strongly desired, and IL6 experience is ideal. Design hybrid-cloud solutions that run complementary services on premises and in Azure, including integration and management through Azure Arc. Engineer external connectivity and direct-connect solutions, including Azure ExpressRoute, VPN Gateway, routing, and connectivity to on-premises networks. Design and manage internal networking, including virtual networks, subnets, network security groups, VLANs, routing, and network segmentation. Implement cloud security using Microsoft Defender, Azure Firewall, VPN Gateway, secure baselines, least-privilege access, and Zero Trust principles. Design and administer Azure identity, role-based access control, privileged access, and service identities, including integration with program-provided NIS tools. Architect and support Azure Virtual Desktop, Windows and Linux virtual machines, and containerized workloads. Evaluate technical, cybersecurity, mission, and cost constraints and develop resilient Azure solution architectures and implementation plans. Develop repeatable infrastructure provisioning and configuration using Azure Automation integrated with Terraform; PowerShell, Bash, Python, and CI/CD experience is valuable. Troubleshoot complex cloud, network, identity, security, compute, and hybrid-integration issues across lab and production environments. Produce architecture diagrams, implementation plans, test artifacts, operating procedures, and RMF/ATO compliance evidence; participate in technical reviews and change management. You Have: US Citizenship Possession of a Department of Defense (DoD) Secret Level Security Clearance with a current SSBI/T5 investigation, TS/SCI desired DoD Certifications to be qualified as an Information Assurance Technician (IAT) Level II (e.g. CompTIA Security+ certification) 10+ years of experience with C4I systems with specific focus on systems engineering and cybersecurity support Bachelor's Degree in Engineering, Computer Science, or related field Operating System Certificate (e.g., Linux+, Windows Server, CCNA, etc) Experience supporting Navy C4I or comparable DoD mission environments. Azure Government and classified-cloud engineering experience at IL6. Advanced Azure architecture experience with Azure Virtual Desktop, Azure Arc, ExpressRoute, Azure Firewall, Microsoft Defender, VPN Gateway, virtual machines, containers, and role-based access control. Hybrid-cloud architecture spanning on-premises infrastructure and Azure services. Terraform integrated with Azure Automation, Git-based version control, and CI/CD pipelines. Experience with Azure Kubernetes Service or other Kubernetes/container platforms. Familiarity with DISA STIGs, ACAS/SCAP remediation, RMF controls, POA&Ms, and continuous monitoring. Strong communication, technical documentation, collaboration, and leadership skills in a multi-disciplinary Agile environment. Want to hear more? Read on to see what our Team Members say about their experience: "To me, the best part about working at Atlas is the level of transparency afforded to everyone in the company. I've had plenty of jobs where I knew what I was doing, but at Atlas there is a concerted effort to make sure we also understand why, and how our role directly impacts the overall mission." - Jess "With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education." - Wendy Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected. Accessibility & Accommodations Atlas Tech strives to make our website accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at . This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.
11/14/2026
Full time
Job Description Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement? Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a Senior Cloud Engineer in North Charleston, SC. This is an onsite position requiring a relocation if you are outside of the Charleston market. The ideal candidate for this position will have proven experience in a technology-driven program or project supporting the US Navy. If you have systems engineering skills, a strong work ethic and commitment to quality, we would like to talk to you about joining our growing team. You Will: Design, deploy, secure, and sustain Microsoft Azure architectures, with preference for Azure Government over commercial cloud and Azure over AWS. Apply experience in DoD Impact Level environments; IL5 experience is strongly desired, and IL6 experience is ideal. Design hybrid-cloud solutions that run complementary services on premises and in Azure, including integration and management through Azure Arc. Engineer external connectivity and direct-connect solutions, including Azure ExpressRoute, VPN Gateway, routing, and connectivity to on-premises networks. Design and manage internal networking, including virtual networks, subnets, network security groups, VLANs, routing, and network segmentation. Implement cloud security using Microsoft Defender, Azure Firewall, VPN Gateway, secure baselines, least-privilege access, and Zero Trust principles. Design and administer Azure identity, role-based access control, privileged access, and service identities, including integration with program-provided NIS tools. Architect and support Azure Virtual Desktop, Windows and Linux virtual machines, and containerized workloads. Evaluate technical, cybersecurity, mission, and cost constraints and develop resilient Azure solution architectures and implementation plans. Develop repeatable infrastructure provisioning and configuration using Azure Automation integrated with Terraform; PowerShell, Bash, Python, and CI/CD experience is valuable. Troubleshoot complex cloud, network, identity, security, compute, and hybrid-integration issues across lab and production environments. Produce architecture diagrams, implementation plans, test artifacts, operating procedures, and RMF/ATO compliance evidence; participate in technical reviews and change management. You Have: US Citizenship Possession of a Department of Defense (DoD) Secret Level Security Clearance with a current SSBI/T5 investigation, TS/SCI desired DoD Certifications to be qualified as an Information Assurance Technician (IAT) Level II (e.g. CompTIA Security+ certification) 10+ years of experience with C4I systems with specific focus on systems engineering and cybersecurity support Bachelor's Degree in Engineering, Computer Science, or related field Operating System Certificate (e.g., Linux+, Windows Server, CCNA, etc) Experience supporting Navy C4I or comparable DoD mission environments. Azure Government and classified-cloud engineering experience at IL6. Advanced Azure architecture experience with Azure Virtual Desktop, Azure Arc, ExpressRoute, Azure Firewall, Microsoft Defender, VPN Gateway, virtual machines, containers, and role-based access control. Hybrid-cloud architecture spanning on-premises infrastructure and Azure services. Terraform integrated with Azure Automation, Git-based version control, and CI/CD pipelines. Experience with Azure Kubernetes Service or other Kubernetes/container platforms. Familiarity with DISA STIGs, ACAS/SCAP remediation, RMF controls, POA&Ms, and continuous monitoring. Strong communication, technical documentation, collaboration, and leadership skills in a multi-disciplinary Agile environment. Want to hear more? Read on to see what our Team Members say about their experience: "To me, the best part about working at Atlas is the level of transparency afforded to everyone in the company. I've had plenty of jobs where I knew what I was doing, but at Atlas there is a concerted effort to make sure we also understand why, and how our role directly impacts the overall mission." - Jess "With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education." - Wendy Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected. Accessibility & Accommodations Atlas Tech strives to make our website accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at . This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.
Job Description Job Title: DevOps Engineer IV Location: Chicago, IL (100% Onsite) Employment Type: Contract Position Overview We are seeking an experienced Senior DevOps Engineer with strong hands-on expertise in AWS Cloud Infrastructure, Terraform, Kubernetes/EKS, Datadog, and CI/CD automation to support enterprise-level cloud platforms and production environments. The ideal candidate will have extensive experience designing, deploying, maintaining, and troubleshooting AWS infrastructure, developing reusable Terraform modules, managing containerized applications, and implementing monitoring and observability solutions. This position requires a technically proficient, hands-on engineer who can independently resolve complex production issues, improve infrastructure reliability, automate operational processes, and collaborate with cross-functional engineering teams. The successful candidate will play a critical role in ensuring high availability, scalability, security, and operational efficiency across enterprise cloud platforms. Key ResponsibilitiesAWS Cloud Infrastructure & Production Support Manage, maintain, and optimize enterprise-scale AWS cloud infrastructure supporting business-critical applications. Troubleshoot complex production issues across AWS services, including EC2, ECS, EKS, Lambda, S3, DynamoDB, DocumentDB, IAM, and networking. Ensure the availability, performance, scalability, and security of AWS-hosted applications and infrastructure. Investigate production incidents, perform root-cause analysis, and implement long-term corrective solutions. Support cloud infrastructure capacity planning, upgrades, maintenance, and performance optimization. Implement AWS operational best practices for monitoring, security, reliability, and cost management. Collaborate with application development, infrastructure, and operations teams to improve production stability. Terraform & Infrastructure as Code (IaC) Design, develop, implement, and maintain AWS infrastructure using Terraform. Build reusable Terraform modules and standardized infrastructure configurations. Manage Terraform state files, resource dependencies, execution plans, and module versioning. Troubleshoot infrastructure drift, configuration issues, and deployment failures. Automate infrastructure provisioning and configuration across development, testing, staging, and production environments. Integrate Terraform workflows with CI/CD pipelines for automated infrastructure deployment. Participate in infrastructure code reviews and contribute to documentation, standards, and best practices. Ensure infrastructure changes are deployed securely and consistently through controlled processes. Kubernetes, EKS & Container Management Manage and support production Kubernetes and Amazon EKS environments. Deploy, configure, monitor, and troubleshoot containerized applications using Docker, Kubernetes, and AWS ECS/EKS. Develop and maintain Kubernetes manifests, Helm charts, and deployment configurations. Support Kubernetes cluster administration, upgrades, autoscaling, and workload optimization. Troubleshoot container networking, ingress controllers, service discovery, load balancing, and IAM/RBAC integration. Investigate and resolve production incidents involving containerized applications and distributed systems. Implement container orchestration best practices to improve reliability, scalability, and deployment efficiency. Support automated application deployments using GitOps and CI/CD methodologies. Monitoring, Observability & Incident Management Administer and maintain enterprise monitoring and application performance management (APM) solutions, particularly Datadog. Develop and optimize monitoring dashboards, alerts, log management configurations, and application performance metrics. Maintain monitoring integrations with BigPanda and Configuration Management Database (CMDB) systems. Define and implement alerting standards for production environments. Monitor application availability, system health, infrastructure performance, and latency. Develop logging and indexing strategies to improve visibility and troubleshooting capabilities. Investigate production alerts, system outages, and performance issues. Collaborate with DevOps, development, and problem management teams to resolve incidents and improve operational reliability. Create reporting dashboards to track system stability, performance, availability, and cloud infrastructure costs. CI/CD, Automation & DevOps Engineering Design, implement, maintain, and optimize automated CI/CD pipelines. Work with Jenkins, GitHub Actions, GitLab CI, Harness, or similar deployment automation tools. Automate infrastructure provisioning, application deployments, and configuration management. Develop automation scripts using Python, Bash, TypeScript, JavaScript, or other relevant technologies. Utilize Git-based source control, branching, merging, and repository management practices. Support configuration management using Ansible and AWS CloudFormation. Improve deployment processes, reduce manual intervention, and enhance operational efficiency. Support production releases, infrastructure upgrades, and change management activities. Technical Leadership & Collaboration Act as a senior technical resource for complex AWS, Terraform, Kubernetes, and production infrastructure issues. Independently troubleshoot critical production incidents and implement sustainable solutions. Collaborate with engineering, security, infrastructure, and application development teams. Mentor and provide technical guidance to junior and mid-level engineers. Develop technical documentation, operational runbooks, troubleshooting procedures, and infrastructure standards. Recommend improvements to cloud architecture, automation, monitoring, and platform reliability. Communicate technical risks, recommendations, and solutions effectively to engineering teams and leadership. Required QualificationsProfessional Experience 10+ years of overall Information Technology experience. 7+ years of hands-on experience in DevOps Engineering, Site Reliability Engineering (SRE), Platform Engineering, or Cloud Infrastructure. 5+ years of hands-on experience supporting and troubleshooting AWS production environments. 5+ years of experience designing and developing Terraform-based infrastructure. 5+ years of experience working with containerized applications and environments. 3+ years of hands-on experience managing Kubernetes or Amazon EKS in production. Technical Skills - Must Have 1. AWS Cloud Infrastructure Extensive hands-on experience with AWS production infrastructure and cloud operations. Strong knowledge of EC2, ECS, EKS, Lambda, S3, DynamoDB, IAM, and AWS networking. Experience troubleshooting distributed cloud applications and complex infrastructure issues. Understanding of AWS serverless architecture, CloudFormation, security, monitoring, and operational best practices. 2. Terraform & Infrastructure Automation Advanced hands-on experience developing Terraform configurations and reusable modules. Strong understanding of Terraform state management, execution plans, resource dependencies, and infrastructure drift. Experience provisioning and managing AWS infrastructure directly using Terraform. Ability to troubleshoot complex Terraform deployment issues and implement infrastructure automation. Experience integrating Terraform with CI/CD workflows. 3. Kubernetes / EKS & Docker Strong experience with Kubernetes, Amazon EKS, and Docker in production environments. Hands-on knowledge of Helm, kubectl, Kubernetes manifests, and cluster administration. Experience with workload deployments, autoscaling, networking, ingress, IAM/RBAC, and troubleshooting. Ability to manage production container platforms and resolve infrastructure-related incidents. 4. Datadog & Observability Hands-on experience with Datadog for infrastructure monitoring, application performance monitoring, and log management. Experience creating monitoring dashboards, alerts, and performance metrics. Strong understanding of production incident response, root-cause analysis, and system reliability. Knowledge of monitoring integrations and alert management practices. 5. CI/CD & Automation Experience with Jenkins, GitHub Actions, GitLab CI, Harness, or equivalent CI/CD tools. Strong knowledge of Git, source control, and automated deployment processes. Experience with infrastructure automation, scripting, and configuration management. Familiarity with Ansible and AWS CloudFormation. Additional Technical Knowledge Experience with TypeScript and JavaScript. Understanding of AWS Cognito, Couchbase, and DocumentDB. Familiarity with Windows Server and IIS. Experience monitoring Docker containers and Kubernetes workloads. Strong knowledge of systems administration . click apply for full job details
11/14/2026
Full time
Job Description Job Title: DevOps Engineer IV Location: Chicago, IL (100% Onsite) Employment Type: Contract Position Overview We are seeking an experienced Senior DevOps Engineer with strong hands-on expertise in AWS Cloud Infrastructure, Terraform, Kubernetes/EKS, Datadog, and CI/CD automation to support enterprise-level cloud platforms and production environments. The ideal candidate will have extensive experience designing, deploying, maintaining, and troubleshooting AWS infrastructure, developing reusable Terraform modules, managing containerized applications, and implementing monitoring and observability solutions. This position requires a technically proficient, hands-on engineer who can independently resolve complex production issues, improve infrastructure reliability, automate operational processes, and collaborate with cross-functional engineering teams. The successful candidate will play a critical role in ensuring high availability, scalability, security, and operational efficiency across enterprise cloud platforms. Key ResponsibilitiesAWS Cloud Infrastructure & Production Support Manage, maintain, and optimize enterprise-scale AWS cloud infrastructure supporting business-critical applications. Troubleshoot complex production issues across AWS services, including EC2, ECS, EKS, Lambda, S3, DynamoDB, DocumentDB, IAM, and networking. Ensure the availability, performance, scalability, and security of AWS-hosted applications and infrastructure. Investigate production incidents, perform root-cause analysis, and implement long-term corrective solutions. Support cloud infrastructure capacity planning, upgrades, maintenance, and performance optimization. Implement AWS operational best practices for monitoring, security, reliability, and cost management. Collaborate with application development, infrastructure, and operations teams to improve production stability. Terraform & Infrastructure as Code (IaC) Design, develop, implement, and maintain AWS infrastructure using Terraform. Build reusable Terraform modules and standardized infrastructure configurations. Manage Terraform state files, resource dependencies, execution plans, and module versioning. Troubleshoot infrastructure drift, configuration issues, and deployment failures. Automate infrastructure provisioning and configuration across development, testing, staging, and production environments. Integrate Terraform workflows with CI/CD pipelines for automated infrastructure deployment. Participate in infrastructure code reviews and contribute to documentation, standards, and best practices. Ensure infrastructure changes are deployed securely and consistently through controlled processes. Kubernetes, EKS & Container Management Manage and support production Kubernetes and Amazon EKS environments. Deploy, configure, monitor, and troubleshoot containerized applications using Docker, Kubernetes, and AWS ECS/EKS. Develop and maintain Kubernetes manifests, Helm charts, and deployment configurations. Support Kubernetes cluster administration, upgrades, autoscaling, and workload optimization. Troubleshoot container networking, ingress controllers, service discovery, load balancing, and IAM/RBAC integration. Investigate and resolve production incidents involving containerized applications and distributed systems. Implement container orchestration best practices to improve reliability, scalability, and deployment efficiency. Support automated application deployments using GitOps and CI/CD methodologies. Monitoring, Observability & Incident Management Administer and maintain enterprise monitoring and application performance management (APM) solutions, particularly Datadog. Develop and optimize monitoring dashboards, alerts, log management configurations, and application performance metrics. Maintain monitoring integrations with BigPanda and Configuration Management Database (CMDB) systems. Define and implement alerting standards for production environments. Monitor application availability, system health, infrastructure performance, and latency. Develop logging and indexing strategies to improve visibility and troubleshooting capabilities. Investigate production alerts, system outages, and performance issues. Collaborate with DevOps, development, and problem management teams to resolve incidents and improve operational reliability. Create reporting dashboards to track system stability, performance, availability, and cloud infrastructure costs. CI/CD, Automation & DevOps Engineering Design, implement, maintain, and optimize automated CI/CD pipelines. Work with Jenkins, GitHub Actions, GitLab CI, Harness, or similar deployment automation tools. Automate infrastructure provisioning, application deployments, and configuration management. Develop automation scripts using Python, Bash, TypeScript, JavaScript, or other relevant technologies. Utilize Git-based source control, branching, merging, and repository management practices. Support configuration management using Ansible and AWS CloudFormation. Improve deployment processes, reduce manual intervention, and enhance operational efficiency. Support production releases, infrastructure upgrades, and change management activities. Technical Leadership & Collaboration Act as a senior technical resource for complex AWS, Terraform, Kubernetes, and production infrastructure issues. Independently troubleshoot critical production incidents and implement sustainable solutions. Collaborate with engineering, security, infrastructure, and application development teams. Mentor and provide technical guidance to junior and mid-level engineers. Develop technical documentation, operational runbooks, troubleshooting procedures, and infrastructure standards. Recommend improvements to cloud architecture, automation, monitoring, and platform reliability. Communicate technical risks, recommendations, and solutions effectively to engineering teams and leadership. Required QualificationsProfessional Experience 10+ years of overall Information Technology experience. 7+ years of hands-on experience in DevOps Engineering, Site Reliability Engineering (SRE), Platform Engineering, or Cloud Infrastructure. 5+ years of hands-on experience supporting and troubleshooting AWS production environments. 5+ years of experience designing and developing Terraform-based infrastructure. 5+ years of experience working with containerized applications and environments. 3+ years of hands-on experience managing Kubernetes or Amazon EKS in production. Technical Skills - Must Have 1. AWS Cloud Infrastructure Extensive hands-on experience with AWS production infrastructure and cloud operations. Strong knowledge of EC2, ECS, EKS, Lambda, S3, DynamoDB, IAM, and AWS networking. Experience troubleshooting distributed cloud applications and complex infrastructure issues. Understanding of AWS serverless architecture, CloudFormation, security, monitoring, and operational best practices. 2. Terraform & Infrastructure Automation Advanced hands-on experience developing Terraform configurations and reusable modules. Strong understanding of Terraform state management, execution plans, resource dependencies, and infrastructure drift. Experience provisioning and managing AWS infrastructure directly using Terraform. Ability to troubleshoot complex Terraform deployment issues and implement infrastructure automation. Experience integrating Terraform with CI/CD workflows. 3. Kubernetes / EKS & Docker Strong experience with Kubernetes, Amazon EKS, and Docker in production environments. Hands-on knowledge of Helm, kubectl, Kubernetes manifests, and cluster administration. Experience with workload deployments, autoscaling, networking, ingress, IAM/RBAC, and troubleshooting. Ability to manage production container platforms and resolve infrastructure-related incidents. 4. Datadog & Observability Hands-on experience with Datadog for infrastructure monitoring, application performance monitoring, and log management. Experience creating monitoring dashboards, alerts, and performance metrics. Strong understanding of production incident response, root-cause analysis, and system reliability. Knowledge of monitoring integrations and alert management practices. 5. CI/CD & Automation Experience with Jenkins, GitHub Actions, GitLab CI, Harness, or equivalent CI/CD tools. Strong knowledge of Git, source control, and automated deployment processes. Experience with infrastructure automation, scripting, and configuration management. Familiarity with Ansible and AWS CloudFormation. Additional Technical Knowledge Experience with TypeScript and JavaScript. Understanding of AWS Cognito, Couchbase, and DocumentDB. Familiarity with Windows Server and IIS. Experience monitoring Docker containers and Kubernetes workloads. Strong knowledge of systems administration . click apply for full job details
Job Description Job Description: The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud. 10 plus years working in Information Technology 4 plus years running production systems on AWS Datadog Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus. Experience with TypeScript & JavaScript Experience with DynamoDB, S3 and Cognito Good understanding of Serverless and CloudFormation Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers Manages capacity planning, updates, upgrades and internal integration. Responsible for administration of monitoring tools in the APM space Coordinates with DevOps, Problem Management, etc escalations to support monitoring Manages uptime and availability and reporting Mentor, educate, and train support personnel on how to use tools Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above Required Qualifications - Knowledge/Skills: Manage monitoring of overall application availability, latency and system health Determine alert standards for production environments and implement them Develop strategies for logging and indexing to improve visibility to development teams Develop and manage configuration scripts for Amazon hosted infrastructure Work with the development team and management to ensure high availability Familiarity with configuration management software such as Ansible Build reporting dashboards to assist visibility of cost and stability Provide support to teams for alarms and outages on an as-needed basis Experience with Windows Server, IIS, Docker/Kubernetes Strong understanding of systems, networks and troubleshooting techniques. Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management) Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level. Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn?t misrepresent him/herself for personal gain. Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations. Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Top Skill Set / Job Characteristics: Senior-level AWS production support and engineering experience: 7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring. Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience. Advanced Terraform and infrastructure-as-code experience: 5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments. Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules. Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services. Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments. Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred. Container platform and Kubernetes/EKS depth: 5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns. Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments. Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms. Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration. Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling. Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.
11/14/2026
Full time
Job Description Job Description: The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud. 10 plus years working in Information Technology 4 plus years running production systems on AWS Datadog Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus. Experience with TypeScript & JavaScript Experience with DynamoDB, S3 and Cognito Good understanding of Serverless and CloudFormation Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers Manages capacity planning, updates, upgrades and internal integration. Responsible for administration of monitoring tools in the APM space Coordinates with DevOps, Problem Management, etc escalations to support monitoring Manages uptime and availability and reporting Mentor, educate, and train support personnel on how to use tools Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above Required Qualifications - Knowledge/Skills: Manage monitoring of overall application availability, latency and system health Determine alert standards for production environments and implement them Develop strategies for logging and indexing to improve visibility to development teams Develop and manage configuration scripts for Amazon hosted infrastructure Work with the development team and management to ensure high availability Familiarity with configuration management software such as Ansible Build reporting dashboards to assist visibility of cost and stability Provide support to teams for alarms and outages on an as-needed basis Experience with Windows Server, IIS, Docker/Kubernetes Strong understanding of systems, networks and troubleshooting techniques. Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management) Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level. Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn?t misrepresent him/herself for personal gain. Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations. Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Top Skill Set / Job Characteristics: Senior-level AWS production support and engineering experience: 7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring. Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience. Advanced Terraform and infrastructure-as-code experience: 5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments. Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules. Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services. Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments. Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred. Container platform and Kubernetes/EKS depth: 5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns. Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments. Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms. Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration. Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling. Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities As a Senior Software Engineer II on the Fleet Management Unified Deployment team, you will play a key role in building and evolving the systems that manage the lifecycle of Confluent software across Confluent Cloud. Our platform orchestrates deployment, upgrades, recovery, and operational management across thousands of environments globally and across all major cloud providers, providing a unified control plane for safe, scalable, and consistent service operations. You'll work on critical systems including: • Unified Deployment Control Plane: Build and evolve the control plane that manages software rollout, upgrades, recovery, and lifecycle operations across large multi-cloud fleets. • Fleet Lifecycle Orchestration: Develop systems that coordinate placement, maintenance, state transitions, and recovery workflows for services running across Confluent Cloud. • Platform APIs & Abstractions: Design and enhance APIs that provide clean abstractions for deployment workflows, service lifecycle management, and fleet-wide operational controls. • Cloud Platform Integration: Build and optimize integrations with the broader Confluent Cloud platform to enable seamless end-to-end operations across AWS, GCP, and Azure. • Multi-Tenancy & Security: Implement and strengthen isolation, security controls, and safe operational boundaries across deployment and runtime management systems. • Observability & Operations: Drive operational excellence through monitoring, automated health checks, remediation workflows, and self-healing capabilities. This job can be performed from anywhere in the US Required Skills • 6+ years of experience delivering scalable software solutions. • Deep expertise in Kubernetes, including controller development, operator patterns, and multi-cluster architectures. • Strong proficiency in Go, with experience building production-grade backend or platform services. • Experience with fleet-wide lifecycle management, deployment orchestration, or cloud infrastructure automation. • Experience running production services in cloud environments, with strong knowledge of reliability, networking, and security fundamentals. • Proven ability to independently own significant technical projects and collaborate effectively across teams. Preferred Skills • Experience with multi-tenant platform architectures and security isolation patterns. • Familiarity with gRPC, Protobuf, and API design for internal platform services. • Demonstrated track record of mentorship and technical leadership. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Modern Endpoint Management Architect, implement, and optimize Microsoft Intune and MECM solutions to manage Western Digital's global fleet of Windows endpoints. Translate existing Group Policy Objects (GPOs) into scalable, cloud-native Intune configuration and compliance policies. Windows Deployment & Lifecycle Oversee deployment and maintenance of Windows 10/11 images using Autopilot, ensuring zero-touch provisioning for global users. Define lifecycle standards for endpoint hardware and software in collaboration with Global IT leadership. Application & Patch Management Automate deployment of applications, patches, and drivers across endpoints to ensure enterprise-wide consistency. Design, implement, and support 3rd-party patching leveraging solutions such as PatchMyPC. Administer software distribution, desktop security, firmware updates, and remote support tools to support endpoint efficiency. Define servicing plans that keep clients current while balancing stability, security, and business requirements. Security & Compliance Implement security baselines and Defender for Endpoint policies to safeguard devices against threats. Ensure compliance with Western Digital's global security frameworks, IT controls, and regulatory requirements. Automation & Scripting Develop and maintain PowerShell scripts to automate endpoint management, reporting, and system administration. Leverage scripting for remediation tasks, user provisioning, and compliance enforcement. Escalation & Troubleshooting Serve as Tier 3 escalation point for complex Operating System (OS), application, and endpoint hardware issues. Partner with IT Service Desk, Deskside Support, and regional IT teams to rapidly resolve issues and improve root-cause analysis. Cross-Functional Collaboration Work with Security, Networking, and Cloud teams to align endpoint strategy with Western Digital's enterprise architecture. Participate in architectural discussions, cross-functional infrastructure projects, and digital workplace initiatives. User Experience & Documentation Improve user productivity by ensuring frictionless onboarding, provisioning, and device management. Create and maintain technical documentation, standard operating procedures (SOPs), and training material for the Endpoint team. Continuous Improvement Drive a continual service improvement culture, leveraging R&D, validation, and pilot programs to modernize endpoint services. Support the enterprise-wide rollout of Windows 11 and future endpoint innovation programs, such as the rollout of Digital Experience Monitoring (DEX) solutions.
11/13/2026
Full time
Modern Endpoint Management Architect, implement, and optimize Microsoft Intune and MECM solutions to manage Western Digital's global fleet of Windows endpoints. Translate existing Group Policy Objects (GPOs) into scalable, cloud-native Intune configuration and compliance policies. Windows Deployment & Lifecycle Oversee deployment and maintenance of Windows 10/11 images using Autopilot, ensuring zero-touch provisioning for global users. Define lifecycle standards for endpoint hardware and software in collaboration with Global IT leadership. Application & Patch Management Automate deployment of applications, patches, and drivers across endpoints to ensure enterprise-wide consistency. Design, implement, and support 3rd-party patching leveraging solutions such as PatchMyPC. Administer software distribution, desktop security, firmware updates, and remote support tools to support endpoint efficiency. Define servicing plans that keep clients current while balancing stability, security, and business requirements. Security & Compliance Implement security baselines and Defender for Endpoint policies to safeguard devices against threats. Ensure compliance with Western Digital's global security frameworks, IT controls, and regulatory requirements. Automation & Scripting Develop and maintain PowerShell scripts to automate endpoint management, reporting, and system administration. Leverage scripting for remediation tasks, user provisioning, and compliance enforcement. Escalation & Troubleshooting Serve as Tier 3 escalation point for complex Operating System (OS), application, and endpoint hardware issues. Partner with IT Service Desk, Deskside Support, and regional IT teams to rapidly resolve issues and improve root-cause analysis. Cross-Functional Collaboration Work with Security, Networking, and Cloud teams to align endpoint strategy with Western Digital's enterprise architecture. Participate in architectural discussions, cross-functional infrastructure projects, and digital workplace initiatives. User Experience & Documentation Improve user productivity by ensuring frictionless onboarding, provisioning, and device management. Create and maintain technical documentation, standard operating procedures (SOPs), and training material for the Endpoint team. Continuous Improvement Drive a continual service improvement culture, leveraging R&D, validation, and pilot programs to modernize endpoint services. Support the enterprise-wide rollout of Windows 11 and future endpoint innovation programs, such as the rollout of Digital Experience Monitoring (DEX) solutions.
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
