Job Description Location: Indianapolis, Indiana Work arrangement: Hybrid - on-site Tuesday through Thursday; remote Monday and Friday Employment: Full-time, direct hire Industry: Consumer products manufacturing Experience: 8+ years About the role An established consumer products manufacturer is seeking a Senior Network Engineer to join its corporate network group. You'll support a 24/7, multi-site environment and help modernize the company's network across offices and manufacturing plants. This is a hands-on individual contributor role. You'll handle complex network and wireless issues, serve as the team's go-to wireless resource, and contribute to major projects including SD-WAN expansion, network segmentation, infrastructure upgrades, acquisitions, and IT/OT convergence. What you'll do Troubleshoot complex wired, wireless, and WAN issues; identify root causes and implement lasting fixes. Engineer wireless networks across plant locations, including site surveys, RF tuning, and capacity planning. Configure and troubleshoot routing protocols, including OSPF and BGP. Manage firewall policies using Palo Alto and Panorama, supporting segmentation and secure network design. Maintain Meraki SD-WAN and site-to-site connectivity. Collaborate with security and OT teams on segmentation and access control. Automate configuration, patching, and compliance checks using Ansible, Python, Cisco Catalyst Center, or similar tools. Monitor network performance and capacity, and resolve issues proactively. Maintain network standards, diagrams, design records, and procedures. Support disaster recovery planning, project design reviews, and vendor work. Coach less experienced engineers and help improve team practices. Participate in the weekly on-call rotation. What you'll bring 8+ years of enterprise networking experience, including multi-site environments. Strong Cisco routing, switching, and wireless skills. Hands-on knowledge of OSPF and BGP; EIGRP experience is useful if you can work effectively with OSPF. Experience with Palo Alto firewalls and Panorama; strong Fortinet or Cisco Firepower experience will also be considered. Experience designing and supporting wireless networks at scale, including RF work and site surveys. Familiarity with SD-WAN, Cisco Client, and Cisco Catalyst Center/DNA Center. Practical network automation experience with Ansible, Python, or similar tools. Strong troubleshooting, documentation, communication, and organizational skills. Ability to manage operational work and project assignments independently. Bachelor's degree in a technical field or equivalent hands-on experience. Willingness to support a 24/7 operation, including on-call weeks and occasional after-hours work. Preferred qualifications CCNP in Enterprise, Security, Wireless, or Automation; CCIE is a plus. PCNSE or another Palo Alto certification. Manufacturing or OT networking experience. Cloud networking in AWS or Azure. Wireless refresh experience using RF planning tools. Network monitoring and observability experience. VoIP or Microsoft Teams voice experience.
11/14/2026
Full time
Job Description Location: Indianapolis, Indiana Work arrangement: Hybrid - on-site Tuesday through Thursday; remote Monday and Friday Employment: Full-time, direct hire Industry: Consumer products manufacturing Experience: 8+ years About the role An established consumer products manufacturer is seeking a Senior Network Engineer to join its corporate network group. You'll support a 24/7, multi-site environment and help modernize the company's network across offices and manufacturing plants. This is a hands-on individual contributor role. You'll handle complex network and wireless issues, serve as the team's go-to wireless resource, and contribute to major projects including SD-WAN expansion, network segmentation, infrastructure upgrades, acquisitions, and IT/OT convergence. What you'll do Troubleshoot complex wired, wireless, and WAN issues; identify root causes and implement lasting fixes. Engineer wireless networks across plant locations, including site surveys, RF tuning, and capacity planning. Configure and troubleshoot routing protocols, including OSPF and BGP. Manage firewall policies using Palo Alto and Panorama, supporting segmentation and secure network design. Maintain Meraki SD-WAN and site-to-site connectivity. Collaborate with security and OT teams on segmentation and access control. Automate configuration, patching, and compliance checks using Ansible, Python, Cisco Catalyst Center, or similar tools. Monitor network performance and capacity, and resolve issues proactively. Maintain network standards, diagrams, design records, and procedures. Support disaster recovery planning, project design reviews, and vendor work. Coach less experienced engineers and help improve team practices. Participate in the weekly on-call rotation. What you'll bring 8+ years of enterprise networking experience, including multi-site environments. Strong Cisco routing, switching, and wireless skills. Hands-on knowledge of OSPF and BGP; EIGRP experience is useful if you can work effectively with OSPF. Experience with Palo Alto firewalls and Panorama; strong Fortinet or Cisco Firepower experience will also be considered. Experience designing and supporting wireless networks at scale, including RF work and site surveys. Familiarity with SD-WAN, Cisco Client, and Cisco Catalyst Center/DNA Center. Practical network automation experience with Ansible, Python, or similar tools. Strong troubleshooting, documentation, communication, and organizational skills. Ability to manage operational work and project assignments independently. Bachelor's degree in a technical field or equivalent hands-on experience. Willingness to support a 24/7 operation, including on-call weeks and occasional after-hours work. Preferred qualifications CCNP in Enterprise, Security, Wireless, or Automation; CCIE is a plus. PCNSE or another Palo Alto certification. Manufacturing or OT networking experience. Cloud networking in AWS or Azure. Wireless refresh experience using RF planning tools. Network monitoring and observability experience. VoIP or Microsoft Teams voice experience.
Pay Range: $19.00hr - $24.00hr Job Overview: Four plus years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for network device console and remote maintenance. Background in IT and Telecoms, including routing, switching, firewalls, WiFi, IP Telephony, and Radio Frequency equipment such as microwave radios, cellular nodes, and VSATs. Responsibilities: Respond to ServiceNow incident tickets. Handle patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit, information protection, physical access management security, and operational excellence standards. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with identifying and reporting communications room environmental issues such as cooling failures or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure including fiber optic and copper cabling installation, maintenance, troubleshooting, and repair. Support WiFi, BLE systems, microwave systems, radio systems (HF, VHF, UHF, 2-way, radar), VSAT, and cellular-based systems (public/private 4G LTE, 5G, NB-IIoT, LTE-M). Support low-power WAN systems such as LoRaWAN and other IIoT/OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual maintenance, troubleshooting, and repair. Execute IP Telephony (IPT) installations at end-user locations and support specialty telecom systems including CCTV, PAGA, Intercom, and Fire/Intruder Alarms. Work cooperatively across internal teams, IT operations, telecommunications vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects. Participate in Root Cause Analysis following post-incident reviews. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $19.00hr - $24.00hr Job Overview: Four plus years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for network device console and remote maintenance. Background in IT and Telecoms, including routing, switching, firewalls, WiFi, IP Telephony, and Radio Frequency equipment such as microwave radios, cellular nodes, and VSATs. Responsibilities: Respond to ServiceNow incident tickets. Handle patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit, information protection, physical access management security, and operational excellence standards. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with identifying and reporting communications room environmental issues such as cooling failures or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure including fiber optic and copper cabling installation, maintenance, troubleshooting, and repair. Support WiFi, BLE systems, microwave systems, radio systems (HF, VHF, UHF, 2-way, radar), VSAT, and cellular-based systems (public/private 4G LTE, 5G, NB-IIoT, LTE-M). Support low-power WAN systems such as LoRaWAN and other IIoT/OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual maintenance, troubleshooting, and repair. Execute IP Telephony (IPT) installations at end-user locations and support specialty telecom systems including CCTV, PAGA, Intercom, and Fire/Intruder Alarms. Work cooperatively across internal teams, IT operations, telecommunications vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects. Participate in Root Cause Analysis following post-incident reviews. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $32.00hr - $37.00hr Job Overview: The Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining, and monitoring the corporate telephony system, largely based on the Microsoft Teams ecosystem. The role provides technology and process expertise in the application of new and existing technologies to deliver a great customer experience, including meetings, VoIP, and related telecom functions. The work is onsite in an industrial manufacturing environment, requiring solid technical skills, analytical thinking, as well as strong interpersonal and communication skills. KEY RESPONSIBILITIES: Work from home is not an option for this position. The candidate will be supporting two facilities on the south side of Lake Michigan. Requirements for technologies that the candidate will support: Support administration and 24x7 delivery of telecom services in an enterprise-scale environment. Manage break/fix work and customer requests related to telephone services, including equipment deployment and servicing. Handle face-to-face customer communications. Support VoIP phones and analog phones. Support Microsoft Teams calling and meetings. Utilize knowledge of PC microphones and speakers. Apply basic Excel knowledge for daily tracking spreadsheets. Experience with deploying, administering, and troubleshooting VoIP telephony infrastructure, analog or digital circuits and related hardware, and telecom-related products such as audio/videoconferencing and voicemail (skills will be developed within the first 6 months). Utilize Teams and AudioCodes platforms. Apply basic networking knowledge, such as terminating Cat 5 and Cat 6 cabling. Support cellular coverage solutions (Wilson Cellular Boosters). Assist with Microsoft Endpoint and Office 365 management, as capacity allows. Evaluate security posture and identify process improvements. Troubleshoot infrastructure wiring (ethernet, copper, and fiber) and telecom equipment (gateways, routers, circuits). Provide localized support of wired and wireless data networks (smart hands). Manage telecom-related projects. EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: Minimum Requirements: Information Systems, Computer Engineering, or equivalent IT support experience. Understanding of Microsoft Office 365 and Teams administration. Familiarity with servicing and deploying enterprise telephony networks and infrastructure (network/telephony equipment and cabling). Demonstrated strong analytical, problem-solving, and IT troubleshooting skills, along with a desire to learn new concepts. Experience with IT end-user support demonstrating excellent customer service. Highly self-motivated, flexible, organized, and timely in completing assignments. Passion for working in a team-oriented, collaborative environment where change is constant. Experience working with various desktop, mobile, and server operating systems platforms. Experience administering MS Teams or Cisco-based telephony and A/V conferencing. Working knowledge of wired and wireless networking and troubleshooting methods. Experience supporting PCs and mobile devices. Experience leading cross-functional projects (preparing project plans to communicate and track execution). Experience with legacy and SIP telephony products is a plus. WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: Ability to work safely in a dynamic, heavy industry environment. On-site work at Gary, Indiana locations. Due to nature of job The candidate must have Ability to drive, walk, and carry boxes, phones, and phone equipment. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $32.00hr - $37.00hr Job Overview: The Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining, and monitoring the corporate telephony system, largely based on the Microsoft Teams ecosystem. The role provides technology and process expertise in the application of new and existing technologies to deliver a great customer experience, including meetings, VoIP, and related telecom functions. The work is onsite in an industrial manufacturing environment, requiring solid technical skills, analytical thinking, as well as strong interpersonal and communication skills. KEY RESPONSIBILITIES: Work from home is not an option for this position. The candidate will be supporting two facilities on the south side of Lake Michigan. Requirements for technologies that the candidate will support: Support administration and 24x7 delivery of telecom services in an enterprise-scale environment. Manage break/fix work and customer requests related to telephone services, including equipment deployment and servicing. Handle face-to-face customer communications. Support VoIP phones and analog phones. Support Microsoft Teams calling and meetings. Utilize knowledge of PC microphones and speakers. Apply basic Excel knowledge for daily tracking spreadsheets. Experience with deploying, administering, and troubleshooting VoIP telephony infrastructure, analog or digital circuits and related hardware, and telecom-related products such as audio/videoconferencing and voicemail (skills will be developed within the first 6 months). Utilize Teams and AudioCodes platforms. Apply basic networking knowledge, such as terminating Cat 5 and Cat 6 cabling. Support cellular coverage solutions (Wilson Cellular Boosters). Assist with Microsoft Endpoint and Office 365 management, as capacity allows. Evaluate security posture and identify process improvements. Troubleshoot infrastructure wiring (ethernet, copper, and fiber) and telecom equipment (gateways, routers, circuits). Provide localized support of wired and wireless data networks (smart hands). Manage telecom-related projects. EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: Minimum Requirements: Information Systems, Computer Engineering, or equivalent IT support experience. Understanding of Microsoft Office 365 and Teams administration. Familiarity with servicing and deploying enterprise telephony networks and infrastructure (network/telephony equipment and cabling). Demonstrated strong analytical, problem-solving, and IT troubleshooting skills, along with a desire to learn new concepts. Experience with IT end-user support demonstrating excellent customer service. Highly self-motivated, flexible, organized, and timely in completing assignments. Passion for working in a team-oriented, collaborative environment where change is constant. Experience working with various desktop, mobile, and server operating systems platforms. Experience administering MS Teams or Cisco-based telephony and A/V conferencing. Working knowledge of wired and wireless networking and troubleshooting methods. Experience supporting PCs and mobile devices. Experience leading cross-functional projects (preparing project plans to communicate and track execution). Experience with legacy and SIP telephony products is a plus. WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: Ability to work safely in a dynamic, heavy industry environment. On-site work at Gary, Indiana locations. Due to nature of job The candidate must have Ability to drive, walk, and carry boxes, phones, and phone equipment. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
This job is with Colt Technology Services, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Summary Job title : Senior AI Engineer Reports to : VP of AI Technology and Architecture Job location : Must have ability to be onsite in Boulder, CO office for 2-3 days a week About Colt and the AI Practice Colt Technology Services is a global digital infrastructure company, operating one of the world's largest fiber networks across Europe and Asia. We are building a Boulder-based AI team as the engineering center of our AI Practice. The team is responsible for how AI is adopted, governed, and scaled across Colt. The AI Practice operates across several parallel workstreams, including use case delivery, AI WAN, and private AI. The Boulder team is where we build, test, and validate before we scale. Why we need this role This is a build role. You will take AI use cases from a business problem to something running in production and being used every day: retrieval and search over Colt's own data, agents that carry out multi-step work, and AI built into the systems Colt's teams already rely on. We are looking for a strong software engineer first. If you have spent eight to ten years building and running production systems and even if you have not yet shipped an LLM-based product, we want to hear from. The platform, the tooling, and the model access are already in place, and a staff-level AI engineer on the team will pair with you directly on the AI side of the work. The AI-specific skills you can bring to the table is a plus but is also learnable. The engineering experience and judgement that comes from having owned real systems in production is not, and that is the part we are hiring for. What we do expect is that you have already got hands on with AI, whether at work or as a side project for yourself. You will be working directly with the Colt teams taking requirements from them. The team is small by design, the problems are real, and what you build in your first year sets the pattern for how Colt builds AI. What you will do Build AI Use Cases Design and build AI applications end to end: data access, retrieval, model calls, orchestration, and the interfaces people use Work with large language models through APIs and self-hosted inference, covering prompting, tool use, retrieval, and multi-step agent workflows Build evaluation harnesses that show whether a use case is good enough to ship, and keep owning them after it ships Integrate AI into Colt's existing systems and data, within the constraints of a live enterprise environment Work Directly With the Business Work with the Colt teams, who will be your customers, and who will use what you build, across network operations, service delivery, finance, and others Turn a loosely described business problem into a scoped, buildable design Show working software early and often, and change direction when the first answer turns out to be wrong Be straight with stakeholders about what AI is not the right tool for Take It to Production and Keep It There Move your own work from prototype to production-grade: tested, instrumented, documented, and supportable Monitor accuracy, latency, and cost in production, and act when they drift Work with platform engineers on deployment, and hand over cleanly to production operations Contribute reusable patterns, components, and internal libraries so the next use case is faster than the last What we're looking for Engineering Experience: 8-10+ years building production software. You have owned systems end to end: designed them, shipped them, operated them, and been on the hook when they broke. Languages: Strong in Python, or strong in another language such as Java, Go, C#, or TypeScript and ready to work primarily in Python. Production Systems: APIs and service integration, working with real data at scale, testing, CI/CD, and debugging things that are already live in front of users. Cloud: Comfortable in any major cloud. We build primarily on Google Cloud; equivalent AWS or Azure experience is ok to start. Working Style: Comfortable with ambiguity and with direct contact with non-technical stakeholders. You ask what the problem is before deciding what to build. Hands-On with AI: You have already built something with it under your own steam. A side project, a prototype at work, an internal tool, a serious evaluation you ran, or agentic coding tools you use daily and have opinions about. It does not need to have shipped, been finished, or worked. We want to hear what you tried, what broke, and what you concluded. Helpful, Not Required: Any of this at enterprise scale: production RAG over messy real-world data, agent frameworks, evaluation tooling, Vertex AI, Kubernetes, Terraform. Useful if you have it, and teachable if you do not. HOW YOU WILL RAMP You pair with a staff-level AI engineer from your first week, on a live use case rather than a training exercise The AI platform is already running: model gateway, evaluation tooling, deployment pipelines, and sandbox, development, and production environments We expect you to put something small into real use inside your first 90 days, and to lead a use case end to end within six months WHEN WE TALK Come ready to walk us through something you have built with AI, however small or unfinished. We would rather see a rough prototype you can explain in depth than a polished project you cannot. Expect us to ask where it fell short, what you would do differently, and how you decided whether it was any good. How you evaluated it matters more to us than what you shipped. If you have not used AI tools in your own engineering work, this will be a difficult conversation. That is the one gap we are not set up to close for you. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
11/13/2026
Full time
This job is with Colt Technology Services, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Summary Job title : Senior AI Engineer Reports to : VP of AI Technology and Architecture Job location : Must have ability to be onsite in Boulder, CO office for 2-3 days a week About Colt and the AI Practice Colt Technology Services is a global digital infrastructure company, operating one of the world's largest fiber networks across Europe and Asia. We are building a Boulder-based AI team as the engineering center of our AI Practice. The team is responsible for how AI is adopted, governed, and scaled across Colt. The AI Practice operates across several parallel workstreams, including use case delivery, AI WAN, and private AI. The Boulder team is where we build, test, and validate before we scale. Why we need this role This is a build role. You will take AI use cases from a business problem to something running in production and being used every day: retrieval and search over Colt's own data, agents that carry out multi-step work, and AI built into the systems Colt's teams already rely on. We are looking for a strong software engineer first. If you have spent eight to ten years building and running production systems and even if you have not yet shipped an LLM-based product, we want to hear from. The platform, the tooling, and the model access are already in place, and a staff-level AI engineer on the team will pair with you directly on the AI side of the work. The AI-specific skills you can bring to the table is a plus but is also learnable. The engineering experience and judgement that comes from having owned real systems in production is not, and that is the part we are hiring for. What we do expect is that you have already got hands on with AI, whether at work or as a side project for yourself. You will be working directly with the Colt teams taking requirements from them. The team is small by design, the problems are real, and what you build in your first year sets the pattern for how Colt builds AI. What you will do Build AI Use Cases Design and build AI applications end to end: data access, retrieval, model calls, orchestration, and the interfaces people use Work with large language models through APIs and self-hosted inference, covering prompting, tool use, retrieval, and multi-step agent workflows Build evaluation harnesses that show whether a use case is good enough to ship, and keep owning them after it ships Integrate AI into Colt's existing systems and data, within the constraints of a live enterprise environment Work Directly With the Business Work with the Colt teams, who will be your customers, and who will use what you build, across network operations, service delivery, finance, and others Turn a loosely described business problem into a scoped, buildable design Show working software early and often, and change direction when the first answer turns out to be wrong Be straight with stakeholders about what AI is not the right tool for Take It to Production and Keep It There Move your own work from prototype to production-grade: tested, instrumented, documented, and supportable Monitor accuracy, latency, and cost in production, and act when they drift Work with platform engineers on deployment, and hand over cleanly to production operations Contribute reusable patterns, components, and internal libraries so the next use case is faster than the last What we're looking for Engineering Experience: 8-10+ years building production software. You have owned systems end to end: designed them, shipped them, operated them, and been on the hook when they broke. Languages: Strong in Python, or strong in another language such as Java, Go, C#, or TypeScript and ready to work primarily in Python. Production Systems: APIs and service integration, working with real data at scale, testing, CI/CD, and debugging things that are already live in front of users. Cloud: Comfortable in any major cloud. We build primarily on Google Cloud; equivalent AWS or Azure experience is ok to start. Working Style: Comfortable with ambiguity and with direct contact with non-technical stakeholders. You ask what the problem is before deciding what to build. Hands-On with AI: You have already built something with it under your own steam. A side project, a prototype at work, an internal tool, a serious evaluation you ran, or agentic coding tools you use daily and have opinions about. It does not need to have shipped, been finished, or worked. We want to hear what you tried, what broke, and what you concluded. Helpful, Not Required: Any of this at enterprise scale: production RAG over messy real-world data, agent frameworks, evaluation tooling, Vertex AI, Kubernetes, Terraform. Useful if you have it, and teachable if you do not. HOW YOU WILL RAMP You pair with a staff-level AI engineer from your first week, on a live use case rather than a training exercise The AI platform is already running: model gateway, evaluation tooling, deployment pipelines, and sandbox, development, and production environments We expect you to put something small into real use inside your first 90 days, and to lead a use case end to end within six months WHEN WE TALK Come ready to walk us through something you have built with AI, however small or unfinished. We would rather see a rough prototype you can explain in depth than a polished project you cannot. Expect us to ask where it fell short, what you would do differently, and how you decided whether it was any good. How you evaluated it matters more to us than what you shipped. If you have not used AI tools in your own engineering work, this will be a difficult conversation. That is the one gap we are not set up to close for you. What we offer you: Looking to make a mark? At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at 'Our People' site including our Empowered Women in Tech.
Job Description Job Description Description Senior Systems Engineer iVenture: No Mediocre Experiences Here At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience. The Impact You Will Create As a Senior Systems Engineer, you will be at the forefront of driving high-impact projects that shape the IT infrastructure for our growing client base. Your role is pivotal in designing, implementing, and supporting advanced solutions influencing both internal operations and our external clients' success directly. Key Responsibilities We are seeking a self-starter who can: Strategically implement and support Microsoft Windows server technologies and related applications. Configure and optimize network equipment like switches, firewalls, and routers. Lead system and network migration projects for networks ranging from 10 to 250 users, owning all aspects of data and application migrations. Organize and execute server, application and data migration projects, ranging from 2 days to 8 weeks in duration Tackle high-level projects with significant autonomy, scheduling, and problem-solving. Who You Are A dynamic IT professional with: A Bachelor's Degree in a related field or equivalent experience. 5+ years in supporting Windows desktop technologies and client/server applications in a Windows-based network environment including: Microsoft Windows Server, current/latest version of Exchange (or other enterprise mail systems) Active Directory, Group Policy Solid understanding of TCP/IP network fundamentals and related equipment (switches, routers, etc.) Virtualization experience required (VMWare/Hyper-V) All current Microsoft Desktop Operating Systems (7/8/10) Experience with VDI technologies required (XenApp/RDS or other virtual desktop infrastructure) Managing Microsoft Office 365 platform/Office Suite High level of knowledge on one or more specialized technologies, such as messaging, databases, Citrix, virtualization, etc. A drive for continuous learning and development A Day in the Life You will interact with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolution. Your time during a typical week will be spent on 70% server/network projects, 20% design, support escalations and root cause identification, 5% training, and 5% admin/meetings. The ability to manage your schedule effectively is crucial, offering you flexibility and autonomy. While you'll have the freedom to shape your workdays, availability and ownership are key, with flex days provided to balance extensive work periods. Given the need for on-site client visits, you require a valid driver's license and reliable transportation. Smoking is prohibited at all client sites and iVenture offices. Successful applicants will also undergo criminal, employment, credit, and motor vehicle background checks to ensure alignment with our high standards. Why This Role Matters Your work directly impacts the efficiency and security of IT systems that empower our clients. You will: Contribute to critical IT solutions that enhance client operations. Engage with team members and clients to ensure the delivery of high-standard IT services. Provide mentorship and expertise within our team, shaping the future of our culture and IT landscape. Benefits iVenture: A Place to Thrive Your Path Here Measured Impact: Your performance will be measured through billable hours, ticket SLA adherence, and successful completion of projects on time and within budget. Growth Opportunities: With dedicated career paths, you have great growth potential. Start in a junior role and work your way up or pivot into a principal consultant or solution sales engineer roles, shaping strategic IT roadmaps for our clients. In fact, iVenture had 59 internal promotions last year alone! Robust Benefits and Fair Compensation Comprehensive Insurance Plans: Enjoy a competitive benefits package that includes life insurance and long-term disability coverage. Retirement Savings: Benefit from a 401K plan with a 4% match to help secure your future. Health and Wellness: Stay active with a FitOn membership, offering free sessions at local gyms and studios. Paid Time Off: Start with 3 weeks of paid time off in your first year, increasing to 4 weeks in your second year. Family Support: Take advantage of paid maternity, paternity, and foster leave to support your family needs. Professional Development: Enhance your skills with paid certifications, training days, and access to our virtual lab. Salary: An attractive compensation package awaits the successful candidate. A Culture Like No Other Work/Life Balance: Experience the flexibility of working from home and maintaining a healthy work-life balance. Employee Recognition: Celebrate milestones with a $200 credit to spend in our iVenture Company Store on your anniversary and enjoy our quarterly team outings. Continuous Feedback: Engage in a culture of growth and improvement with our 360-degree feedback system-where your voice is heard and valued. iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. Join iVenture Solutions, where your work impacts every day, driving resolutions and inspiring change for a better, more efficient, and secure future
11/13/2026
Full time
Job Description Job Description Description Senior Systems Engineer iVenture: No Mediocre Experiences Here At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience. The Impact You Will Create As a Senior Systems Engineer, you will be at the forefront of driving high-impact projects that shape the IT infrastructure for our growing client base. Your role is pivotal in designing, implementing, and supporting advanced solutions influencing both internal operations and our external clients' success directly. Key Responsibilities We are seeking a self-starter who can: Strategically implement and support Microsoft Windows server technologies and related applications. Configure and optimize network equipment like switches, firewalls, and routers. Lead system and network migration projects for networks ranging from 10 to 250 users, owning all aspects of data and application migrations. Organize and execute server, application and data migration projects, ranging from 2 days to 8 weeks in duration Tackle high-level projects with significant autonomy, scheduling, and problem-solving. Who You Are A dynamic IT professional with: A Bachelor's Degree in a related field or equivalent experience. 5+ years in supporting Windows desktop technologies and client/server applications in a Windows-based network environment including: Microsoft Windows Server, current/latest version of Exchange (or other enterprise mail systems) Active Directory, Group Policy Solid understanding of TCP/IP network fundamentals and related equipment (switches, routers, etc.) Virtualization experience required (VMWare/Hyper-V) All current Microsoft Desktop Operating Systems (7/8/10) Experience with VDI technologies required (XenApp/RDS or other virtual desktop infrastructure) Managing Microsoft Office 365 platform/Office Suite High level of knowledge on one or more specialized technologies, such as messaging, databases, Citrix, virtualization, etc. A drive for continuous learning and development A Day in the Life You will interact with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolution. Your time during a typical week will be spent on 70% server/network projects, 20% design, support escalations and root cause identification, 5% training, and 5% admin/meetings. The ability to manage your schedule effectively is crucial, offering you flexibility and autonomy. While you'll have the freedom to shape your workdays, availability and ownership are key, with flex days provided to balance extensive work periods. Given the need for on-site client visits, you require a valid driver's license and reliable transportation. Smoking is prohibited at all client sites and iVenture offices. Successful applicants will also undergo criminal, employment, credit, and motor vehicle background checks to ensure alignment with our high standards. Why This Role Matters Your work directly impacts the efficiency and security of IT systems that empower our clients. You will: Contribute to critical IT solutions that enhance client operations. Engage with team members and clients to ensure the delivery of high-standard IT services. Provide mentorship and expertise within our team, shaping the future of our culture and IT landscape. Benefits iVenture: A Place to Thrive Your Path Here Measured Impact: Your performance will be measured through billable hours, ticket SLA adherence, and successful completion of projects on time and within budget. Growth Opportunities: With dedicated career paths, you have great growth potential. Start in a junior role and work your way up or pivot into a principal consultant or solution sales engineer roles, shaping strategic IT roadmaps for our clients. In fact, iVenture had 59 internal promotions last year alone! Robust Benefits and Fair Compensation Comprehensive Insurance Plans: Enjoy a competitive benefits package that includes life insurance and long-term disability coverage. Retirement Savings: Benefit from a 401K plan with a 4% match to help secure your future. Health and Wellness: Stay active with a FitOn membership, offering free sessions at local gyms and studios. Paid Time Off: Start with 3 weeks of paid time off in your first year, increasing to 4 weeks in your second year. Family Support: Take advantage of paid maternity, paternity, and foster leave to support your family needs. Professional Development: Enhance your skills with paid certifications, training days, and access to our virtual lab. Salary: An attractive compensation package awaits the successful candidate. A Culture Like No Other Work/Life Balance: Experience the flexibility of working from home and maintaining a healthy work-life balance. Employee Recognition: Celebrate milestones with a $200 credit to spend in our iVenture Company Store on your anniversary and enjoy our quarterly team outings. Continuous Feedback: Engage in a culture of growth and improvement with our 360-degree feedback system-where your voice is heard and valued. iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. Join iVenture Solutions, where your work impacts every day, driving resolutions and inspiring change for a better, more efficient, and secure future
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
10/07/2026
Full time
Overview Would you like to be the person in Seattle who makes sure the demands and the potential of CMHK customers are heard, understood, and acted on by the teams that build the products? As a Go-to-Market Specialist (GTMS) based in the US, you sit close to AWS service teams and global stakeholders, and you use that proximity to carry the reality of the China Mainland & Hong Kong market into the rooms where product and service decisions are made. You are equal parts specialist and advocate: you understand the technology deeply, you translate CMHK customer needs into a compelling case, and you influence and convince the key people who can act on it. This role is built for someone who is genuinely self-driven and accountable for outcomes. Success is not measured by activity - it is measured by results: the roadmap asks you land, the stakeholders you move, the pipeline you create, and the adoption you drive. You will operate at high intensity, hold multiple engagements at once, and keep pace with a fast-moving cloud market. You are comfortable under pressure, you take ownership without waiting to be told, and you have the personal presence and communication skills to earn trust quickly with both service-team leaders and customers. Above all, you are someone who pushes: you do not simply flag a problem, you drive the specific action that resolves it. The ideal candidate combines credible technical understanding of cloud, infrastructure, and managed services with strong business instincts and communication. You should be able to hold your own with a service-team engineer on the technical substance and, in the same afternoon, frame a crisp, data-backed argument that convinces a product leader to prioritize a CMHK customer requirement. A strong sense of ownership, a bias for action, and the ability to deliver results in ambiguity are essential. What Makes This Role Different Beyond the standard specialist mandate, we are hiring against four differentiating capabilities. Candidates will be assessed explicitly against each. 1. Real technical understanding of cloud, infrastructure, and managed services You bring a strong understanding of the cloud business - not just what a service does, but how cloud infrastructure and managed services fit together commercially and technically, where the boundaries and trade-offs are, and when a given approach is the right one for a customer. Ideally you also have a working understanding of accelerated computing and GPU-carried workloads (training or inference) and the infrastructure choices they drive. You hold a defensible technical opinion in front of both a customer architect and an AWS service team. 2. Presence, affinity, and communication that earns trust fast You build rapport quickly and are easy to work with under pressure. Your written and verbal communication is clear, concise, and persuasive, whether you are in front of a service GM, a product leader, or a customer executive. People trust you with their decisions because you are credible and you follow through. 3. Self-driven ownership and accountability for results You do not wait to be assigned work - you see what needs to happen and you own it. You set your own agenda against the outcomes that matter, you operate independently at high intensity, and you hold yourself accountable for the result, not just the effort. When something is ambiguous, you make a call and move. 4. The ability to influence and push things to happen This is the core operating trait of the role. You diagnose why a customer need is not landing with a service team, you build the case, and then you drive the relevant people - internal and external - to act on it. You escalate when you should, you disagree and commit when you must, and you do not let important things quietly stall. Key job responsibilities Voice of the Region to Service & Global Stakeholders Based in Seattle near AWS service teams; act as the bridge carrying CMHK customer reality into product and service decisions. Represent CMHK demands, use cases, and blockers persuasively to GMs and global leaders; make the investment case. Influence decision-makers to prioritize CMHK needs-converting field signal into roadmap action and closing the loop back to the region. Go-to-Market Execution & Field Guidance Own the GTM motion for the infrastructure and managed-services portfolio, from narrative to execution. Build pipeline by engaging customers, partners, and account teams with a differentiated value proposition. Guide account teams on live deals: qualify, shape technical approach, unblock obstacles, and know when to escalate vs. coach. Technical Depth & Field Enablement Maintain credible expertise across compute, storage, networking, and managed services as a go-to field resource. Prove a repeatable motion on a real win, codify it, and scale it across the field. Communication & Data-Driven Management Deliver crisp, data-backed updates on pipeline, adoption, competition, and roadblocks. Leverage Salesforce and internal systems to track pipeline and build the investment case. BASIC QUALIFICATIONS- 7+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services experience - Demonstrable understanding of cloud, infrastructure, and managed services - you can speak credibly to how they are architected and where the trade-offs lie. - A track record of self-driven ownership and delivering measurable results, including examples of independently driving outcomes under pressure and ambiguity. - Demonstrated ability to influence stakeholders who are not in your reporting line - building a case, changing minds, and driving the relevant people to act. - Strong verbal and written communication skills, with the personal affinity and presence to engage credibly with both senior leaders and hands-on technical practitioners. - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS- Hands-on or architecture-level experience with cloud platforms, infrastructure, and managed services; working knowledge of software development practices, data center, and networking technologies. - Experience working across a global, matrixed organization and influencing HQ service and product teams from an in-region or bridging role. - Familiarity with the CMHK / Greater China market and its customer segments, or comparable experience representing a region's needs to a global product organization. - Familiarity with AI/ML and generative AI infrastructure requirements, and how infrastructure and managed-services decisions constrain or enable them. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 147 100.00 USD annually
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
10/02/2026
Full time
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You'll use data and KPIs to guide decisions, mentor staff, and uphold Covista's culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts. Responsibilities Lead daily operations for Covista's business voice and data services Manage and mentor a technical support and service delivery team Ensure network reliability, performance, and adherence to SLAs Oversee escalation management and resolution of complex customer issues Collaborate with engineering on service enhancements and new offerings Use KPIs and analytics to drive operational decisions and improvements Standardize and refine processes to improve efficiency and service quality Partner with sales and account teams to support key business clients Report on service performance, risks, and improvement plans to leadership Promote a culture of reliability, accountability, and customer focus Required Skills Telecommunications network management Voice and data services (Vo IP, SIP, WAN) Service delivery management Customer relationship management Project and program management Network performance monitoring and optimization Incident and escalation management Data analysis and reporting Process improvement/ITIL practices Team leadership and mentoring
Job Description Job Description Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Senior Security Engineer to establish and lead a dedicated infrastructure and network security engineering function within our Corporate IT and Information Security organization. In this senior technical role, you will design, build, and manage a dedicated AWS environment to power our security tooling, automation, and operational infrastructure, while also supporting our expanding Oracle Cloud Infrastructure footprint. You will drive enterprise network security initiatives-including firewalls, segmentation, WAF technologies, and zero-trust architectures-to protect our corporate office networks and remote access environments. Collaborating closely with Corporate IT, Network Engineering, Central Cloud Infrastructure, and platform engineering teams, you will deliver resilient security infrastructure that safeguards our expanding technology ecosystem. What you'll do Design, build, and manage a dedicated AWS environment owned by Corporate IT and Information Security to support security tooling, automation, and operational workloads Support Oracle Cloud Infrastructure environments as part of broader enterprise transformation initiatives Lead enterprise network engineering and network security initiatives across corporate office networks, firewalls, segmentation, and wireless environments Implement and manage VPN, remote access, WAF technologies, and secure connectivity architectures Drive zero-trust initiatives and enhance enterprise network visibility and monitoring Manage identity, access, endpoint, and server security platforms across the enterprise Develop infrastructure-as-code and cloud automation to scale security operations infrastructure Execute vulnerability management programs and establish enterprise infrastructure hardening and operational resiliency Provide detection engineering and incident response support across security platforms Partner closely across Corporate IT, Network Engineering, Central Cloud Infrastructure, Enterprise Systems, and platform engineering teams What we're looking for Demonstrate strong AWS and cloud security experience Exhibit strong networking and network security experience Show experience with enterprise identity systems and access management Display experience with security engineering infrastructure and automation Support hybrid enterprise and cloud-native environments Utilize modern infrastructure and security tooling Maintain familiarity with regulated environments such as PCI and SOC Possess experience with scripting and programming Experience leveraging AI tools to transform static workflows into responsive, high-output processes While not required, these are a plus: Use Python as the preferred language for scripting and programming 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $165,000.00 USD to $215,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
09/28/2026
Full time
Job Description Job Description Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Senior Security Engineer to establish and lead a dedicated infrastructure and network security engineering function within our Corporate IT and Information Security organization. In this senior technical role, you will design, build, and manage a dedicated AWS environment to power our security tooling, automation, and operational infrastructure, while also supporting our expanding Oracle Cloud Infrastructure footprint. You will drive enterprise network security initiatives-including firewalls, segmentation, WAF technologies, and zero-trust architectures-to protect our corporate office networks and remote access environments. Collaborating closely with Corporate IT, Network Engineering, Central Cloud Infrastructure, and platform engineering teams, you will deliver resilient security infrastructure that safeguards our expanding technology ecosystem. What you'll do Design, build, and manage a dedicated AWS environment owned by Corporate IT and Information Security to support security tooling, automation, and operational workloads Support Oracle Cloud Infrastructure environments as part of broader enterprise transformation initiatives Lead enterprise network engineering and network security initiatives across corporate office networks, firewalls, segmentation, and wireless environments Implement and manage VPN, remote access, WAF technologies, and secure connectivity architectures Drive zero-trust initiatives and enhance enterprise network visibility and monitoring Manage identity, access, endpoint, and server security platforms across the enterprise Develop infrastructure-as-code and cloud automation to scale security operations infrastructure Execute vulnerability management programs and establish enterprise infrastructure hardening and operational resiliency Provide detection engineering and incident response support across security platforms Partner closely across Corporate IT, Network Engineering, Central Cloud Infrastructure, Enterprise Systems, and platform engineering teams What we're looking for Demonstrate strong AWS and cloud security experience Exhibit strong networking and network security experience Show experience with enterprise identity systems and access management Display experience with security engineering infrastructure and automation Support hybrid enterprise and cloud-native environments Utilize modern infrastructure and security tooling Maintain familiarity with regulated environments such as PCI and SOC Possess experience with scripting and programming Experience leveraging AI tools to transform static workflows into responsive, high-output processes While not required, these are a plus: Use Python as the preferred language for scripting and programming 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $165,000.00 USD to $215,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Job Description Job Description Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Senior Security Engineer to establish and lead a dedicated infrastructure and network security engineering function within our Corporate IT and Information Security organization. In this senior technical role, you will design, build, and manage a dedicated AWS environment to power our security tooling, automation, and operational infrastructure, while also supporting our expanding Oracle Cloud Infrastructure footprint. You will drive enterprise network security initiatives-including firewalls, segmentation, WAF technologies, and zero-trust architectures-to protect our corporate office networks and remote access environments. Collaborating closely with Corporate IT, Network Engineering, Central Cloud Infrastructure, and platform engineering teams, you will deliver resilient security infrastructure that safeguards our expanding technology ecosystem. What you'll do Design, build, and manage a dedicated AWS environment owned by Corporate IT and Information Security to support security tooling, automation, and operational workloads Support Oracle Cloud Infrastructure environments as part of broader enterprise transformation initiatives Lead enterprise network engineering and network security initiatives across corporate office networks, firewalls, segmentation, and wireless environments Implement and manage VPN, remote access, WAF technologies, and secure connectivity architectures Drive zero-trust initiatives and enhance enterprise network visibility and monitoring Manage identity, access, endpoint, and server security platforms across the enterprise Develop infrastructure-as-code and cloud automation to scale security operations infrastructure Execute vulnerability management programs and establish enterprise infrastructure hardening and operational resiliency Provide detection engineering and incident response support across security platforms Partner closely across Corporate IT, Network Engineering, Central Cloud Infrastructure, Enterprise Systems, and platform engineering teams What we're looking for Demonstrate strong AWS and cloud security experience Exhibit strong networking and network security experience Show experience with enterprise identity systems and access management Display experience with security engineering infrastructure and automation Support hybrid enterprise and cloud-native environments Utilize modern infrastructure and security tooling Maintain familiarity with regulated environments such as PCI and SOC Possess experience with scripting and programming Experience leveraging AI tools to transform static workflows into responsive, high-output processes While not required, these are a plus: Use Python as the preferred language for scripting and programming 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $215,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
09/28/2026
Full time
Job Description Job Description Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Senior Security Engineer to establish and lead a dedicated infrastructure and network security engineering function within our Corporate IT and Information Security organization. In this senior technical role, you will design, build, and manage a dedicated AWS environment to power our security tooling, automation, and operational infrastructure, while also supporting our expanding Oracle Cloud Infrastructure footprint. You will drive enterprise network security initiatives-including firewalls, segmentation, WAF technologies, and zero-trust architectures-to protect our corporate office networks and remote access environments. Collaborating closely with Corporate IT, Network Engineering, Central Cloud Infrastructure, and platform engineering teams, you will deliver resilient security infrastructure that safeguards our expanding technology ecosystem. What you'll do Design, build, and manage a dedicated AWS environment owned by Corporate IT and Information Security to support security tooling, automation, and operational workloads Support Oracle Cloud Infrastructure environments as part of broader enterprise transformation initiatives Lead enterprise network engineering and network security initiatives across corporate office networks, firewalls, segmentation, and wireless environments Implement and manage VPN, remote access, WAF technologies, and secure connectivity architectures Drive zero-trust initiatives and enhance enterprise network visibility and monitoring Manage identity, access, endpoint, and server security platforms across the enterprise Develop infrastructure-as-code and cloud automation to scale security operations infrastructure Execute vulnerability management programs and establish enterprise infrastructure hardening and operational resiliency Provide detection engineering and incident response support across security platforms Partner closely across Corporate IT, Network Engineering, Central Cloud Infrastructure, Enterprise Systems, and platform engineering teams What we're looking for Demonstrate strong AWS and cloud security experience Exhibit strong networking and network security experience Show experience with enterprise identity systems and access management Display experience with security engineering infrastructure and automation Support hybrid enterprise and cloud-native environments Utilize modern infrastructure and security tooling Maintain familiarity with regulated environments such as PCI and SOC Possess experience with scripting and programming Experience leveraging AI tools to transform static workflows into responsive, high-output processes While not required, these are a plus: Use Python as the preferred language for scripting and programming 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $215,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
09/28/2026
Full time
Job Description Job Description Purpose Information technology is foundational to how Citadel Aviation operates at every site, from the systems that move work across the hangar floor and the shops to the platforms that support administrative staff. Secure, reliable network and identity infrastructure enable Citadel to operate without interruption, protect its work and its people, and meet its obligations to customers and partners. This role owns the design, operation, and security of Citadel's network and identity infrastructure across every Citadel site: reliable connectivity, a hardened identity platform, and a security posture that scales with the business. The role serves as Citadel's internal technical counterpart to the company's security SOC and managed detection and response (MDR) provider, partners with IT leadership and peers across IT and the business, owns assigned IT projects, and is accountable for the reliability of the network and the strength of the security posture across every site. Environment The technology stack includes Palo Alto next-generation firewalls, Cisco switching, Meraki wireless, Microsoft 365 with Entra ID for identity, Microsoft Defender for Endpoint and Intune for endpoint security and management, Tenable for vulnerability management, and KnowBe4 for security awareness. Security operations are delivered in partnership with an external SOC and MDR provider. Essential Job Functions Own the design, operation, and security of Citadel's network infrastructure across all sites. Maintain firewalls, switching, wireless, ISP connectivity, and backup connectivity. Design and implement upgrades to support growth, lead network design and turn-up for new Citadel facilities, and maintain secure connectivity between sites, between sites and the cloud, and for remote users. Own the design, operation, and security of Citadel's voice and unified communications infrastructure, including the company's calling system, VOIP infrastructure, and integration with Microsoft 365 communications. Maintain consistent network and security service quality across all Citadel sites. Travel between sites is heavier during the initial standardization phase across existing sites and during turn-up of new sites, and lighter once the environment reaches steady state. Perform in line with established KPIs and service-level targets, including network availability, security patch SLA, mean time to remediate vulnerabilities, mean time to respond to security incidents, and related measures. Track and report performance regularly to IT leadership. Serve as the internal technical counterpart to the company's security SOC and MDR provider, who operate detection, monitoring, and response. Partner closely on detection tuning, alert triage, investigation, and remediation. Own endpoint security policy across the Microsoft 365 platform, including Microsoft Defender for Endpoint configuration, conditional access, identity hardening, and Intune security baselines. Partner with the IT manager and the support team on day-to-day operation and enforcement. Own technical email security controls, including anti-phishing, anti-malware, secure transport, and tenant security configuration. Partner with the IT manager on user-facing reporting and response workflows. Run Citadel's vulnerability management process in partnership with the MDR provider. Operate scanning tooling, prioritize findings, and drive remediation across the IT organization. Own identity and access management hardening, including multi-factor authentication, conditional access policy, privileged access controls, and account lifecycle hygiene. Set program direction and content for Citadel's cybersecurity awareness program, including training plans, phishing simulation strategy, and ongoing user education topics. Partner with the IT manager, who runs the user-facing activities and reporting. Conduct third-party security review of new vendors, software platforms, and integrations before they enter the environment. Assess data handling, integration security, and ongoing risk; track approval and remediation. Coordinate Citadel's response to external security assessments, including penetration testing, cyber insurance reviews, customer security questionnaires, and regulatory inquiries. Scope engagements, work with vendors, maintain evidence, and track remediation. Deliver assigned IT projects within networking and security, and contribute to broader IT initiatives. Coordinate with IT leadership and peers, and engage external specialists and contractors as needed. Partner with IT leadership and peers in infrastructure, support, and software development on initiatives originating in those service lines. Contribute network and security expertise to keep delivery on track. Own vendor relationships within the network and security portfolio, including ISPs, network hardware, security tooling, and specialized contractors. Take on broader IT vendor relationships as assigned. Own the network and security operating budget, with broader budget scope as assigned. Track expenses, project upcoming needs, and provide input on annual IT budget planning. Own the on-call rotation for network and security incidents. Drive diagnosis, coordinate internal and external resources, and engage directly in resolution. Own incident communication for network and security events. Notify IT leadership and impacted business stakeholders, provide regular status updates throughout an incident, and deliver post-incident summaries with root cause and follow-up actions. Conduct periodic internal security audits across user access, identity hygiene, configuration baselines, vulnerability posture, and policy adherence. Remediate findings in partnership with the IT manager. Maintain and enforce IT network and security policies, procedures, runbooks, technical documentation, and asset inventory. Contribute to the creation and modification of policies as needed. Identify and propose improvements in network design, security posture, monitoring coverage, and tool consolidation. Deliver approved initiatives. Non-Essential Functions Running cables and installing hardware. Other duties as assigned. Minimum Qualifications or Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related technical discipline. Equivalent professional experience considered in lieu of degree. 5+ years of progressive experience in enterprise network engineering and information security. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Experience operating in partnership with a managed detection and response (MDR) provider or security operations center (SOC). Experience with vulnerability management, including scanning tooling (Tenable Nessus or comparable), prioritization, and driving remediation across an organization. Experience operating in an environment with regular external security assessments (penetration testing, cyber insurance reviews, customer security audits) and remediating findings under deadline. Experience supporting multi-site operations or production environments where uptime, security, and consistency of service are operational requirements. Experience delivering IT projects from scope through completion, including scheduling, vendor coordination, and budget tracking. Demonstrated ability to communicate technical concepts clearly to non-technical business stakeholders and to senior leadership. Demonstrated experience adhering to and enforcing security best practices across network, endpoint, and identity domains. Preferred Qualifications or Experience Experience in aviation, aerospace, manufacturing, MRO, or other regulated operational environments. Hands-on experience with endpoint security platforms, including Microsoft Defender for Endpoint and modern identity and access management (Microsoft Entra ID, conditional access, multi-factor authentication). Active IT industry certifications such as CompTIA Security+ or Network+, Cisco CCNA / CCNP, Palo Alto PCNSA / PCNSE, Microsoft Security or Identity certifications, CISSP, GIAC, or comparable. Experience designing and bringing up network infrastructure at new sites or facilities. Experience with SD-WAN, zero-trust architecture, network segmentation, or related modern network design patterns. Familiarity with security frameworks (NIST, CIS) and audit or compliance work. Experience with security awareness platforms (KnowBe4 or comparable). Experience administering identity and access controls in a hybrid or cloud-first environment. Experience with VOIP or unified communications infrastructure. Supervisory Responsibilities This position has no direct reports. Coordinates day-to-day with external network and security contractors, managed-service providers, and the company's SOC and MDR partner. Provides technical guidance and security expertise to IT team peers and to business stakeholders as needed. Knowledge, Skills, and Other Attributes Deep technical expertise across enterprise networking (firewalls, switching, wireless, routing) and information security (endpoint, identity, vulnerability management, security monitoring). . click apply for full job details
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Associate, Systems Engineer Job Code: 40748 Job Location: Greenville, TX Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off. Role will require "on-call" availability during nights and weekends, with potential requirement to come on site during overnight hours. Job Description: The Senior Associate, Systems Engineer (SE) will be responsible for performing technical planning, systems integration, verification and validation, and troubleshooting for total systems and/or subsystems. The ideal candidate will have experience with systems engineer/architect work with a desire to work in a dynamic, fast-paced Quick Reaction Capability (QRC) environment alongside other highly motivated engineering team members. The SE is part of a team that supports the requirements, design, development, test, and integration of complex, specialized hardware/software systems installed on ground and airborne platforms. Essential Functions: Translate the voice of the customer into system-level requirements. Perform requirement traceability, and verification testing. Develop and evaluate trade studies for accuracy and completeness. Evaluate alternative solutions and establish preliminary system designs. Write subsystem specifications based on system-level requirements. Understand physical architectures incorporating voice, video, and data capability across multiple security domains. Create System Block Diagrams. Review and evaluate electrical wiring diagrams to ensure design details trace to system requirements. Interpret complex system ICDs to new architecture designs. Understand test, integration, verification, and validation planning. Write effective verification test procedures to ensure system performance and capabilities meet system requirements. Prepare effective presentations to communicate technical information to both technical and non-technical professionals. Desire to work in a dynamic, fast paced Quick Reaction Capability (QRC) environment. Working knowledge of LAN and VOIP protocols to include IP routing. Knowledge of mission systems: EO/IR, Video, Networks, SI/EW, Avionics Interfaces, etc. Troubleshooting and multi-level testing and analysis of various electrical signal interfaces and RF systems. Knowledge of requirement traceability methods and purpose, and the systems engineering trade study process. Working with subcontractors and U.S. Government customers. Developing, authoring, and implementing system test plans. Engineering efforts involving FAA-certified general category aircraft. Must have an active Secret clearance at the time of hire with the ability to obtain a Top Secret with SCI. Travel: this role will require up to approximately 25% travel once the candidate has been fully trained and ascimilated to the role. Perform other duties as assigned. Qualifications: Bachelor's Degree with 2 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. Graduate Degree with 0-2 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. In Lieu of a degree, a minimum of 6 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. Demonstrated 2 or more years of hands-on experience with systems engineering, configuration, testing, integrating, and/or verifying software and/or hardware in a multi-domain mobile airborne datalink, video, voice and data communication systems environment. Preferred Additional Skills: Active Top Secret/SCI Security Clearance L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
09/28/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Associate, Systems Engineer Job Code: 40748 Job Location: Greenville, TX Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off. Role will require "on-call" availability during nights and weekends, with potential requirement to come on site during overnight hours. Job Description: The Senior Associate, Systems Engineer (SE) will be responsible for performing technical planning, systems integration, verification and validation, and troubleshooting for total systems and/or subsystems. The ideal candidate will have experience with systems engineer/architect work with a desire to work in a dynamic, fast-paced Quick Reaction Capability (QRC) environment alongside other highly motivated engineering team members. The SE is part of a team that supports the requirements, design, development, test, and integration of complex, specialized hardware/software systems installed on ground and airborne platforms. Essential Functions: Translate the voice of the customer into system-level requirements. Perform requirement traceability, and verification testing. Develop and evaluate trade studies for accuracy and completeness. Evaluate alternative solutions and establish preliminary system designs. Write subsystem specifications based on system-level requirements. Understand physical architectures incorporating voice, video, and data capability across multiple security domains. Create System Block Diagrams. Review and evaluate electrical wiring diagrams to ensure design details trace to system requirements. Interpret complex system ICDs to new architecture designs. Understand test, integration, verification, and validation planning. Write effective verification test procedures to ensure system performance and capabilities meet system requirements. Prepare effective presentations to communicate technical information to both technical and non-technical professionals. Desire to work in a dynamic, fast paced Quick Reaction Capability (QRC) environment. Working knowledge of LAN and VOIP protocols to include IP routing. Knowledge of mission systems: EO/IR, Video, Networks, SI/EW, Avionics Interfaces, etc. Troubleshooting and multi-level testing and analysis of various electrical signal interfaces and RF systems. Knowledge of requirement traceability methods and purpose, and the systems engineering trade study process. Working with subcontractors and U.S. Government customers. Developing, authoring, and implementing system test plans. Engineering efforts involving FAA-certified general category aircraft. Must have an active Secret clearance at the time of hire with the ability to obtain a Top Secret with SCI. Travel: this role will require up to approximately 25% travel once the candidate has been fully trained and ascimilated to the role. Perform other duties as assigned. Qualifications: Bachelor's Degree with 2 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. Graduate Degree with 0-2 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. In Lieu of a degree, a minimum of 6 years of experience with Aircraft systems architecture design, integration, and/or ground/flight test certification. Demonstrated 2 or more years of hands-on experience with systems engineering, configuration, testing, integrating, and/or verifying software and/or hardware in a multi-domain mobile airborne datalink, video, voice and data communication systems environment. Preferred Additional Skills: Active Top Secret/SCI Security Clearance L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.