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Job Description Position Summary: Sapient Logic is seeking a DDIL Subject Matter Expert (Infrastructure Engineer/Architect) to support a Government mission customer in Charleston, SC or Reston, VA. This full-time, on-site role will guide architecture for secure mission services operating under denied, disrupted, intermittent, or limited connectivity. The engineer will design resilient identity, authorization, and data protection capabilities that support disconnected operation and safe reconnection to enterprise services. Responsibilities: Develop DDIL strategies, architectural approaches, and implementation roadmaps for mission applications and supporting security services. Work with mission owners to define operational scenarios, connectivity constraints, mission priorities, and acceptable levels of degraded service. Translate those scenarios into requirements for local autonomy, bandwidth use, latency, outage duration, synchronization, and recovery. Define which identity, authorization, directory, credential, and data protection capabilities must remain available without enterprise reachback. Architect local identity and attribute services, including virtual directories and approved caching of security information. Establish approaches for cached attribute freshness, credential expiration, revocation awareness, authorization policy updates, and operation when authoritative sources cannot be reached. Evaluate access control tradeoffs, including when services should deny access, permit bounded local operation, or require additional safeguards. Design synchronization and reconnection approaches that address conflicting updates, stale identity data, audit records, and restoration of enterprise consistency. Define dependencies among applications, identity providers, policy services, directories, encryption services, and key management infrastructure. Assess data placement, replication, and protection requirements across connected and disconnected environments, including approved cross-domain interfaces. Develop architecture diagrams, interface requirements, alternatives analyses, risk assessments, and phased implementation recommendations. Support agreements and approval documentation governing the caching and use of identity and security attributes. Guide prototypes and demonstrations that validate architectural assumptions under representative network impairments. Define measurable acceptance criteria and help teams evaluate mission continuity, security behavior, and recovery during connectivity loss and restoration. Coordinate with Government stakeholders, mission partners, security personnel, and engineering teams to resolve architectural gaps and guide implementation. Required Qualifications: Demonstrated subject matter expertise designing, evaluating, or fielding systems that operate with denied, disrupted, intermittent, or limited connectivity. Experience developing mission or enterprise architectures that support disconnected operation, local processing, and eventual synchronization with authoritative services. Ability to translate operational constraints into technical requirements, architectural decisions, and testable performance criteria. Understanding of distributed systems concepts, including consistency, replication, caching, conflict resolution, and failure recovery. Experience addressing identity, authentication, authorization, or credential dependencies when enterprise services are unavailable. Understanding of the security implications of stale attributes, delayed revocation information, expired credentials, and unavailable policy or key services. Experience assessing bandwidth, latency, packet loss, and network availability constraints and their effects on application and service behavior. Experience developing technical strategies, architecture documentation, alternatives analyses, and implementation roadmaps. Ability to explain architectural tradeoffs and residual risks to Government decision-makers and provide actionable guidance to engineering teams. Experience working across mission, cybersecurity, infrastructure, and application development stakeholders. Experience deploying localized Policy Enforcement Points (PEPs) and lightweight Policy Decision Points (PDPs) on edge compute appliances and dismounted kits. Experience conducting modeling, simulation, and hardware-in-the-loop (HWIL) testing to replicate tactical link degradation, electronic warfare (EW) effects, and packet-loss profiles. Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance with the ability to obtain a Counterintelligence (CI) Polygraph is required. U.S. Citizenship is required. Desired Qualifications: Prior experience supporting the Intelligence Community. Bachelor's or Master's degree. Operational DDIL experience: Experience supporting deployed, tactical, expeditionary, edge, or other mission environments with constrained reachback. Identity services: Experience with Identity, Credential, and Access Management (ICAM), virtual directories, identity federation, and local identity and attribute caching. Authorization design: Experience with attribute-based access control, local policy enforcement, bounded offline access, and synchronization of authorization policies. Data protection: Familiarity with Trusted Data Format (TDF), data tagging, encryption, and access enforcement when central services are unavailable. Key and certificate services: Experience addressing Public Key Infrastructure (PKI), certificate validation, credential renewal, and key availability in disconnected environments. Distributed applications: Experience with store-and-forward messaging, durable queues, retry behavior, duplicate handling, and reconciliation after reconnection. Cross-domain environments: Experience defining approved identity and data exchanges across security domains and mission partner boundaries. Cloud and edge platforms: Familiarity with Amazon Web Services (AWS), Kubernetes, Red Hat OpenShift, and deployment patterns spanning enterprise and local infrastructure. Validation and experimentation: Experience using network impairment testing, fault injection, or operational demonstrations to assess degraded-mode behavior. Zero Trust: Experience adapting identity, device, application, and data security controls to environments where continuous enterprise connectivity cannot be assumed. Segmentation: Experience implementing software-defined micro-segmentation, overlay networks, and dynamic perimeter controls across non-standard transport channels (e.g., HF/VHF/UHF, SATCOM, mesh radios, 5G tactical bubbles). Job Type:Full-time Benefits:401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Schedule: 8-hour shift Monday to Friday Day shift Ability to work additional hours as needed to support mission requirements Work Location: On-site - Charleston, SC or Reston, VA (Washington, DC metro) Security Clearance: Active TS/SCI clearance required Salary: $145,000-$198,000

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Lead Systems Engineer to join our team and support our client. The ideal candidate will lead enterprise-level systems engineering, capability planning, and modernization roadmap development in support of a large federal enterprise IT services program, working closely with government stakeholders, program leadership, engineers, technical leads, and mission partners to define the future-state enterprise environment and develop a phased, executable strategy and roadmap for modernization. This individual will translate mission needs, operational priorities, stakeholder requirements, and technology opportunities into an integrated plan that sequences capabilities across defined planning epochs, establishes dependencies and milestones, and informs investment and implementation decisions. The successful candidate will bring a strong background in enterprise systems engineering, requirements analysis, capability-based planning, architecture development, and integrated schedule planning. The role requires the ability to connect strategic modernization objectives with actionable engineering planning while balancing mission priorities, technical dependencies, operational continuity, and resource constraints. This is a technical leadership role for an individual who can operate across the enterprise, facilitate complex stakeholder decisions, and produce the engineering artifacts and roadmaps needed to guide long-term modernization. Essential Duties and Responsibilities: Lead development and maintenance of the systems modernization roadmap, defining the target state, intermediate states, transition strategies, and sequencing of modernization initiatives. Develop capability-based plans across multiple planning epochs, establishing the capabilities required in each period, their dependencies, prerequisites, and anticipated outcomes. Assess the current enterprise environment, identify capability gaps and technical limitations, and recommend modernization priorities aligned with mission objectives and government strategy. Translate strategic objectives into actionable engineering plans, including implementation phases, decision points, milestones, dependencies, and transition timelines. Evaluate modernization alternatives, legacy system constraints, technology opportunities, and integration considerations to inform technical recommendations and investment decisions. Identify and manage cross-system dependencies, sequencing constraints, critical-path activities, risks, and schedule impacts across multiple modernization initiatives. Coordinate with program management, technical leads, architects, and delivery teams to validate estimates, assumptions, resource requirements, and implementation feasibility. Engage government mission owners, operational users, program leadership, and technical stakeholders to elicit, analyze, validate, and prioritize enterprise requirements. Translate mission objectives and operational needs into measurable capability requirements, functional requirements, system requirements, and technical constraints. Analyze conflicting requirements, identify gaps and ambiguities, and develop recommendations that balance mission value, technical feasibility, cost, schedule, and risk. Apply systems engineering principles across the enterprise lifecycle, from mission analysis and requirements development through architecture definition, integration planning, deployment, and sustainment. Analyze system-of-systems dependencies and assess the impacts of proposed changes across applications, infrastructure, data, cloud services, networks, cybersecurity, and shared enterprise capabilities. Support technical trade studies, feasibility assessments, gap analyses, risk assessments, and alternatives analyses to inform architecture and modernization decisions. Identify emerging technical and operational risks and develop mitigation strategies, escalation paths, and decision options. Work Experience and Job Skills: Required: 8+ years of relevant professional experience, including substantial experience in systems engineering, enterprise IT, systems integration, architecture, or technology modernization. Experience supporting U.S. Customs and Border Protection (CBP) or National Targeting Center (NTC), U.S. Border Patrol mission environments. Experience supporting large-scale federal enterprise IT services, systems modernization, or systems integration programs. Experience with integrated schedule planning, dependency analysis, milestone management, risk identification, and cross-team coordination. Strong analytical and problem-solving skills, with the ability to assess complex technical dependencies and develop practical, defensible recommendations. Ability to work collaboratively with government customers, program management, enterprise architects, and multidisciplinary engineering teams. Preferred: Experience developing multi-year modernization roadmaps organized into planning horizons or epochs. Understanding of federal enterprise IT technologies and modernization considerations, including cloud platforms, application modernization, data integration, cybersecurity, identity management, and infrastructure transformation. Familiarity with agile delivery, DevSecOps, enterprise portfolio planning, and program management processes. Education: Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical discipline is required. Certificates, Licenses and Registrations: Relevant systems engineering, enterprise architecture, or program management certifications preferred. Communication Skills: Excellent written, verbal, facilitation, and presentation skills, including the ability to communicate technical issues and trade-offs to both technical and executive audiences. Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization. Ability to write clear and concise creative content in a highly confidential manner. Clearance Requirements: Active CBP clearance or DoD Top Secret (TS) clearance is required. Active CBP clearance or active DoD TS or TS/SCI preferred. Travel: Hybrid with on-site work in Ashburn, VA 4 days per week for the first year, and as mission needs require. All candidates must be within the greater Washington, DC area / commutable to Ashburn, VA. Environmental Requirements: Mainly a routine office environment. May be required to lift up to ten (10) pounds Flexible in working extended hours The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position. Please note: Candidate(s) will be required to go through pre-employment screening. Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)

Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $60.65hr - $65.65hr Job Overview: The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing. Objectives to be Fulfilled by Candidate: Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing. Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs. Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing. Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures. Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems. Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution. Proactively identify risks, issues, and action items leading to possible solutions. Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders. Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs. Follow standard SDLC processes and contribute to ongoing process improvement. Demonstrate strong verbal and written communication skills. Required Skills: 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts. Proficiency in COBOL programming language. 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties. 3+ years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Preferred Skills: Subject Matter Expertise as it relates to MMIS Operations. Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software. Experience providing status reports and other technical or operational reports in a clear and concise manner. Required Education: Bachelor's degree in a technical, business, or healthcare field. 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted. Additional Skills/Duties: Self-motivated and able to learn on the job with little guidance. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Superb written and oral communication skills, including the ability to relay complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $20.00hr - $25.00hr Job Overview: Four or more years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for console and remote network device maintenance. IT and telecoms experience with routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and very-small-aperture terminals (VSATs). Responsibilities: Respond to ServiceNow incident tickets. Perform patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors wherever support is being provided. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with the identification and reporting of communications room environmental issues, such as lack of cooling or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to established change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair. Support WiFi and BLE systems. Install, maintain, troubleshoot, and repair microwave systems. Install, maintain, troubleshoot, and repair radio systems including HF, VHF, UHF, 2-way, and radar. Install, maintain, troubleshoot, and repair VSAT systems. Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M. Support low-power WAN (lpWAN) systems such as LoRaWAN. Support other IIoT and OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual low-maintenance checks, troubleshooting, and repairs. Perform IP Telephony (IPT) installations at end-user locations. Install, maintain, troubleshoot, and repair specialty telecoms systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems, specifically for remote sites and offshore. Work cooperatively and collaboratively across organizations, including Design and Engineering Teams, Global IT Service Desk, IT Operations Center (ITOC), telecommunication vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects as guided by the network team. Participate in Root Cause Analysis post-incidents as requested. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $60.00hr - $65.00hr Job Overview: As an Engineer, the candidate is responsible for building, designing, and deploying modern web applications. The candidate will leverage technical skills to architect scalable and robust solutions, tackle dependencies, and shape the team's technical strategy. Our client is looking for a Senior AI Engineer with Java Full Stack Experience to join a learner-centered team committed to delivering a next-generation transformative AI-powered learning infrastructure. In this role, the candidate will influence the future of learning experiences by developing integrated and scalable solutions from the ground up within a supportive and collaborative environment. Responsibilities: Collaborate closely with subject matter experts to understand challenges and translate them into effective solution designs, partnering with Product, UX, and other engineering teams. Drive AI efforts including Gemini integrations, ML model fine-tuning, evaluation, and performance optimization to create user-facing solutions that are both scalable and high-performant. Drive cross-functional collaboration to prototype web solutions, gather feedback, and iteratively refine requirements. Develop, test, and monitor robust, scalable, and reliable web solutions that meet business needs. Leverage cloud solutions and tools to create seamlessly integrated, reusable, and extensible systems. Write and review technical documents (product, technical design, developer documentation) and code in Angular, TypeScript, Java, Kotlin, Python, or SQL. Build the organization's agentic future by implementing Gemini integrations, assisting with ML model fine-tuning, and executing AI performance evaluations to help develop intelligent, user-facing learning solutions. Design, build, and deploy full-stack web solutions that are reliable, scalable, and high-performant, using advanced technologies to build AI-powered learning flows. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10+ years of experience with Software Development in Java Fullstack (Java, Angular). 2+ years of experience in AI Technologies. Generative AI & LLMs: Demonstrated track record of deploying Gemini models in production using Vertex AI and the Agent Development Kit (ADK). RAG Architecture: Proven expertise in designing RAG systems. Backend & Cloud Infrastructure: Strong proficiency in Python (FastAPI), Cloud Run, and large-scale data retrieval strategies. Data Structures & Storage: Experience with relational database architecture and enterprise data schema management. Experience working with one or more of the following: web or mobile application development, Unix/Linux environments, distributed and parallel systems, machine learning, information retrieval, natural language processing, networking, developing software systems, or security. Strong verbal and written communication skills with stakeholder management capabilities. Preferred qualifications: Demonstrated experience with service architecture, domain-driven design, and the development of scalable, distributed services. Demonstrated experience in the end-to-end design, scaling, and performance tuning of AI-integrated web applications within dynamic environments. Demonstrated experience running Kanban boards and sprints while forecasting effort for complex engineering projects. Demonstrated experience with ADK, MCP, and integrating Gemini AI APIs into production web applications. Demonstrated experience with ML model fine-tuning, evaluation, and performance optimization for user-facing systems. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $20.00hr - $25.00hr Job Overview: The candidate will serve as a Datacenter Technician responsible for maintaining inventory, performing hardware maintenance, and supporting server, network, and storage infrastructure. The role involves managing data center, MDF, and IDF operational environments, providing hands and feet support, and coordinating with cross-functional teams and vendors. Responsibilities: Maintain Data Center inventory and manage spare hardware inventory. Update firmware, BIOS, and drivers on blade and rack servers. Coordinate with vendors for hardware issues, including sharing logs and escorting vendors within DC, MDF, and IDF facilities. Manage parts receiving, returns, and ER2 pickup scheduling. Perform server mounting, device rack, stack, un-rack, and rack movements. Manage network connectivity, labeling on racks and devices, and perform DC cleanup. Coordinate with Network, VM, Storage, Backup, Unix, and Logistics teams. Install and configure ATS and PDUs. Respond to customer queries, handle escalations, and troubleshoot technical issues. Provide Hands & Feet (H&F) support at Data Center, MDF, and IDF locations for remote teams. Perform Data Center, MDF, and IDF management, including access log management and regular walkthroughs following organizational guidelines. Manage and support DC, MDF, and IDF UPS systems, including replacing faulty batteries and coordinating HVAC and power management. Conduct site visits to address and validate ISP, fiber cut, and power issues. Participate in monthly and weekly generator testing. Provide H&F support for required INC, SCTASK, and CHG requests across data center equipment in local and remote facilities. Install, configure, and maintain Windows and Unix servers. Manage, troubleshoot, and build VMware environments (including ESXi 5.0, 6.5, 6.7, 7.0, vCenter, and SRM), including patching, uplifts, and migrations. Configure and deploy OEM hardware (Dell, IBM, Cisco UCS Blades), managing remote connectivity tools. Troubleshoot storage components including internal storage, attached storage, SAN switches, HBA, LUN mapping, RAID groups, and volume groups. Provide H&F support for backup devices and perform hardware replacements. Install, configure, and support network equipment, including large, medium, and small routers and switches, ensuring firmware is updated. Plan, communicate, and execute network environment changes in accordance with the established change management process. Work on pre-approved projects (PPH). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $19.00hr - $24.00hr Job Overview: Four plus years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for network device console and remote maintenance. Background in IT and Telecoms, including routing, switching, firewalls, WiFi, IP Telephony, and Radio Frequency equipment such as microwave radios, cellular nodes, and VSATs. Responsibilities: Respond to ServiceNow incident tickets. Handle patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit, information protection, physical access management security, and operational excellence standards. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with identifying and reporting communications room environmental issues such as cooling failures or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure including fiber optic and copper cabling installation, maintenance, troubleshooting, and repair. Support WiFi, BLE systems, microwave systems, radio systems (HF, VHF, UHF, 2-way, radar), VSAT, and cellular-based systems (public/private 4G LTE, 5G, NB-IIoT, LTE-M). Support low-power WAN systems such as LoRaWAN and other IIoT/OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual maintenance, troubleshooting, and repair. Execute IP Telephony (IPT) installations at end-user locations and support specialty telecom systems including CCTV, PAGA, Intercom, and Fire/Intruder Alarms. Work cooperatively across internal teams, IT operations, telecommunications vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects. Participate in Root Cause Analysis following post-incident reviews. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $32.00hr - $37.00hr Job Overview: The Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining, and monitoring the corporate telephony system, largely based on the Microsoft Teams ecosystem. The role provides technology and process expertise in the application of new and existing technologies to deliver a great customer experience, including meetings, VoIP, and related telecom functions. The work is onsite in an industrial manufacturing environment, requiring solid technical skills, analytical thinking, as well as strong interpersonal and communication skills. KEY RESPONSIBILITIES: Work from home is not an option for this position. The candidate will be supporting two facilities on the south side of Lake Michigan. Requirements for technologies that the candidate will support: Support administration and 24x7 delivery of telecom services in an enterprise-scale environment. Manage break/fix work and customer requests related to telephone services, including equipment deployment and servicing. Handle face-to-face customer communications. Support VoIP phones and analog phones. Support Microsoft Teams calling and meetings. Utilize knowledge of PC microphones and speakers. Apply basic Excel knowledge for daily tracking spreadsheets. Experience with deploying, administering, and troubleshooting VoIP telephony infrastructure, analog or digital circuits and related hardware, and telecom-related products such as audio/videoconferencing and voicemail (skills will be developed within the first 6 months). Utilize Teams and AudioCodes platforms. Apply basic networking knowledge, such as terminating Cat 5 and Cat 6 cabling. Support cellular coverage solutions (Wilson Cellular Boosters). Assist with Microsoft Endpoint and Office 365 management, as capacity allows. Evaluate security posture and identify process improvements. Troubleshoot infrastructure wiring (ethernet, copper, and fiber) and telecom equipment (gateways, routers, circuits). Provide localized support of wired and wireless data networks (smart hands). Manage telecom-related projects. EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: Minimum Requirements: Information Systems, Computer Engineering, or equivalent IT support experience. Understanding of Microsoft Office 365 and Teams administration. Familiarity with servicing and deploying enterprise telephony networks and infrastructure (network/telephony equipment and cabling). Demonstrated strong analytical, problem-solving, and IT troubleshooting skills, along with a desire to learn new concepts. Experience with IT end-user support demonstrating excellent customer service. Highly self-motivated, flexible, organized, and timely in completing assignments. Passion for working in a team-oriented, collaborative environment where change is constant. Experience working with various desktop, mobile, and server operating systems platforms. Experience administering MS Teams or Cisco-based telephony and A/V conferencing. Working knowledge of wired and wireless networking and troubleshooting methods. Experience supporting PCs and mobile devices. Experience leading cross-functional projects (preparing project plans to communicate and track execution). Experience with legacy and SIP telephony products is a plus. WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: Ability to work safely in a dynamic, heavy industry environment. On-site work at Gary, Indiana locations. Due to nature of job The candidate must have Ability to drive, walk, and carry boxes, phones, and phone equipment. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.