Job Description Senior Network Engineer - Cloud & Infrastructure Overview Yoh is seeking a Senior Network Engineer to support a mission-critical enterprise and development infrastructure environment. This role will design, deploy, maintain, and secure network systems across data centers, on-premises locations, remote offices, and public cloud environments. The ideal candidate will have strong experience with routing, switching, firewalls, hybrid cloud connectivity, network automation, and enterprise security infrastructure. Location: San Mateo or surrounding San Francisco Bay Area Job Type: Contract Work Arrangement: Hybrid/onsite, as required Estimated Compensation: $80-$95/hour, depending on experience Responsibilities Network Engineering Design, architect, deploy, and maintain routing, switching, WLAN, and firewall infrastructure across data centers, corporate offices, remote sites, and cloud environments. Support public cloud networking in AWS and Azure, including secure connectivity solutions such as ExpressRoute, Transit Gateway, Cloud WAN, and Azure Virtual WAN. Deploy and manage WAN and VPN connectivity to ensure secure and reliable access for enterprise and mission-critical environments. Develop and apply network automation to streamline provisioning, monitoring, configuration management, and operational processes. Partner with cloud, platform, security, and infrastructure teams to develop standardized network architectures. Recommend and implement scalable, automated approaches to network operations and vulnerability remediation. Participate in Agile delivery cycles while managing assigned network projects and deliverables. Conduct network capacity planning and provide recommendations for growth, resiliency, and optimization. Operations and Support Plan and execute network and firewall changes in accordance with change-management and security-governance procedures. Monitor, analyze, and improve network performance, availability, resiliency, and security. Provide advanced troubleshooting for network hardware, software, connectivity, and application-related issues. Configure and maintain secure connectivity services, including VPN, ZTNA, HTTPS, and SFTP. Create and maintain accurate operational, configuration, and network documentation. Mentor operational teams on network processes, procedures, and troubleshooting practices. Engage vendors and strategic partners for escalated troubleshooting, lifecycle planning, and technology evaluations. Participate in an on-call rotation and scheduled maintenance activities. Maintenance and Security Lead or support network upgrades, patching, and maintenance activities within defined maintenance windows. Maintain network device software, hardware, and license compliance. Identify and remediate network security vulnerabilities in coordination with IT security teams. Support network segmentation, access control, firewall policy enforcement, and secure connectivity initiatives. Required Qualifications Six or more years of experience supporting and administering complex network systems in production environments. Strong expertise in network routing, switching, and security architecture. Experience with at least one network operating system, such as NX-OS, JunOS, or Arista EOS. Experience with at least one network security operating system, such as PAN-OS or FortiOS. Experience with network automation and infrastructure-as-code practices using tools such as Terraform, Ansible, or Python. Strong understanding of firewall management, network segmentation, VPN technologies, and secure remote access. Experience building and managing scalable hybrid infrastructure connectivity between on-premises systems and cloud networks. Excellent analytical, organizational, communication, and troubleshooting skills. Ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to work independently and deliver results in a structured, process-driven environment. Bachelor's degree in a technical discipline, or six or more years of relevant experience combined with a professional certification such as CCNP, JNCIS, VCP-NV, or equivalent. Preferred Qualifications Experience with Juniper and Palo Alto networking solutions. Familiarity with centralized firewall-management platforms, including Panorama. Experience with WLAN technologies and wireless authentication, including 802.1X and RADIUS. Experience with network-access control solutions and network-access policy enforcement. Experience with ZTNA or SASE solutions, such as Prisma Access, Zscaler, or Cato. Working knowledge of virtualization or operating-system administration, including VMware, Windows, or Linux. Demonstrated project-management and technical leadership experience. Ability to coach peers and present technical information to non-technical stakeholders. Collaborative, solution-oriented approach in a fast-paced, change-controlled environment. Additional Requirements Must be able to work in the San Francisco Bay Area and report onsite as required. Must be comfortable participating in scheduled maintenance activities and an on-call rotation. Must comply with all applicable workplace, security, confidentiality, and access requirements. Employment is contingent upon successful completion of a background check conducted after a conditional offer, in accordance with applicable federal, state, and local law. Estimated Min Rate : $66.50 Estimated Max Rate : $95.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
11/14/2026
Full time
Job Description Senior Network Engineer - Cloud & Infrastructure Overview Yoh is seeking a Senior Network Engineer to support a mission-critical enterprise and development infrastructure environment. This role will design, deploy, maintain, and secure network systems across data centers, on-premises locations, remote offices, and public cloud environments. The ideal candidate will have strong experience with routing, switching, firewalls, hybrid cloud connectivity, network automation, and enterprise security infrastructure. Location: San Mateo or surrounding San Francisco Bay Area Job Type: Contract Work Arrangement: Hybrid/onsite, as required Estimated Compensation: $80-$95/hour, depending on experience Responsibilities Network Engineering Design, architect, deploy, and maintain routing, switching, WLAN, and firewall infrastructure across data centers, corporate offices, remote sites, and cloud environments. Support public cloud networking in AWS and Azure, including secure connectivity solutions such as ExpressRoute, Transit Gateway, Cloud WAN, and Azure Virtual WAN. Deploy and manage WAN and VPN connectivity to ensure secure and reliable access for enterprise and mission-critical environments. Develop and apply network automation to streamline provisioning, monitoring, configuration management, and operational processes. Partner with cloud, platform, security, and infrastructure teams to develop standardized network architectures. Recommend and implement scalable, automated approaches to network operations and vulnerability remediation. Participate in Agile delivery cycles while managing assigned network projects and deliverables. Conduct network capacity planning and provide recommendations for growth, resiliency, and optimization. Operations and Support Plan and execute network and firewall changes in accordance with change-management and security-governance procedures. Monitor, analyze, and improve network performance, availability, resiliency, and security. Provide advanced troubleshooting for network hardware, software, connectivity, and application-related issues. Configure and maintain secure connectivity services, including VPN, ZTNA, HTTPS, and SFTP. Create and maintain accurate operational, configuration, and network documentation. Mentor operational teams on network processes, procedures, and troubleshooting practices. Engage vendors and strategic partners for escalated troubleshooting, lifecycle planning, and technology evaluations. Participate in an on-call rotation and scheduled maintenance activities. Maintenance and Security Lead or support network upgrades, patching, and maintenance activities within defined maintenance windows. Maintain network device software, hardware, and license compliance. Identify and remediate network security vulnerabilities in coordination with IT security teams. Support network segmentation, access control, firewall policy enforcement, and secure connectivity initiatives. Required Qualifications Six or more years of experience supporting and administering complex network systems in production environments. Strong expertise in network routing, switching, and security architecture. Experience with at least one network operating system, such as NX-OS, JunOS, or Arista EOS. Experience with at least one network security operating system, such as PAN-OS or FortiOS. Experience with network automation and infrastructure-as-code practices using tools such as Terraform, Ansible, or Python. Strong understanding of firewall management, network segmentation, VPN technologies, and secure remote access. Experience building and managing scalable hybrid infrastructure connectivity between on-premises systems and cloud networks. Excellent analytical, organizational, communication, and troubleshooting skills. Ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to work independently and deliver results in a structured, process-driven environment. Bachelor's degree in a technical discipline, or six or more years of relevant experience combined with a professional certification such as CCNP, JNCIS, VCP-NV, or equivalent. Preferred Qualifications Experience with Juniper and Palo Alto networking solutions. Familiarity with centralized firewall-management platforms, including Panorama. Experience with WLAN technologies and wireless authentication, including 802.1X and RADIUS. Experience with network-access control solutions and network-access policy enforcement. Experience with ZTNA or SASE solutions, such as Prisma Access, Zscaler, or Cato. Working knowledge of virtualization or operating-system administration, including VMware, Windows, or Linux. Demonstrated project-management and technical leadership experience. Ability to coach peers and present technical information to non-technical stakeholders. Collaborative, solution-oriented approach in a fast-paced, change-controlled environment. Additional Requirements Must be able to work in the San Francisco Bay Area and report onsite as required. Must be comfortable participating in scheduled maintenance activities and an on-call rotation. Must comply with all applicable workplace, security, confidentiality, and access requirements. Employment is contingent upon successful completion of a background check conducted after a conditional offer, in accordance with applicable federal, state, and local law. Estimated Min Rate : $66.50 Estimated Max Rate : $95.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
Job Description IT Support Analyst (On-Site) Location: Pittsburgh, PA (Near Pittsburgh International Airport) Type: Full-Time Schedule: Monday-Friday, On-Site About the Role We are seeking an experienced and customer-focused IT Support Analyst to join our growing Managed Services team. This individual will provide hands-on technical support for small and mid-sized business clients in a Microsoft-centric environment. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and experience supporting end users across a variety of technologies including Microsoft 365, Windows, networking, and endpoint management. This role requires an individual who enjoys solving technical problems, working directly with end users, and supporting a diverse client base in a fast-paced MSP environment. Key Responsibilities Provide Tier 1 and Tier 2 technical support to end users via phone, email, remote support, and onsite visits. Troubleshoot hardware, software, operating system, and connectivity issues. Administer and support Microsoft 365 environments, including: Exchange Online Outlook Teams SharePoint Online OneDrive Azure Active Directory / Entra ID Provision, configure, and deploy desktops, laptops, mobile devices, and peripherals. Manage user accounts, permissions, password resets, and security group memberships. Configure and support Windows 10 and Windows 11 workstations. Assist with server administration in Windows Server environments. Diagnose and resolve network-related issues involving: TCP/IP DNS DHCP VPN Firewalls Wireless Networks Monitor and maintain client environments utilizing Remote Monitoring & Management (RMM) tools. Document incidents, resolutions, and technical procedures within the ticketing system. Participate in client onboarding projects, workstation deployments, and technology refresh initiatives. Escalate complex issues to senior engineers when necessary. Maintain high customer satisfaction through professional communication and timely resolution of support requests. Required Qualifications 2+ years of IT support experience, preferably within a Managed Services Provider (MSP) environment. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory Azure AD / Entra ID Exchange Online Networking fundamentals Experience supporting remote and onsite users. Familiarity with ticketing systems such as ConnectWise, Autotask, HaloPSA, or ServiceNow. Experience utilizing RMM platforms such as Datto RMM, NinjaOne, ConnectWise Automate, or N-able. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication abilities. Valid driver's license and reliable transportation. Preferred Qualifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified Fundamentals CompTIA A+ CompTIA Network+ Experience supporting Azure environments Experience with cybersecurity best practices and endpoint security solutions MSP experience strongly preferred Compensation & Benefits Competitive base salary: $55,000 - $75,000 depending on experience Health, Dental, and Vision Insurance 401(k) with company match PTO and Paid Holidays Professional training and certification reimbursement Career advancement opportunities within a growing technology organization Ideal Candidate The successful candidate is highly responsive, technically curious, and thrives in a client-facing environment. You enjoy helping users solve problems, take ownership of issues from start to finish, and can effectively balance multiple priorities in a fast-paced MSP setting.
11/14/2026
Full time
Job Description IT Support Analyst (On-Site) Location: Pittsburgh, PA (Near Pittsburgh International Airport) Type: Full-Time Schedule: Monday-Friday, On-Site About the Role We are seeking an experienced and customer-focused IT Support Analyst to join our growing Managed Services team. This individual will provide hands-on technical support for small and mid-sized business clients in a Microsoft-centric environment. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and experience supporting end users across a variety of technologies including Microsoft 365, Windows, networking, and endpoint management. This role requires an individual who enjoys solving technical problems, working directly with end users, and supporting a diverse client base in a fast-paced MSP environment. Key Responsibilities Provide Tier 1 and Tier 2 technical support to end users via phone, email, remote support, and onsite visits. Troubleshoot hardware, software, operating system, and connectivity issues. Administer and support Microsoft 365 environments, including: Exchange Online Outlook Teams SharePoint Online OneDrive Azure Active Directory / Entra ID Provision, configure, and deploy desktops, laptops, mobile devices, and peripherals. Manage user accounts, permissions, password resets, and security group memberships. Configure and support Windows 10 and Windows 11 workstations. Assist with server administration in Windows Server environments. Diagnose and resolve network-related issues involving: TCP/IP DNS DHCP VPN Firewalls Wireless Networks Monitor and maintain client environments utilizing Remote Monitoring & Management (RMM) tools. Document incidents, resolutions, and technical procedures within the ticketing system. Participate in client onboarding projects, workstation deployments, and technology refresh initiatives. Escalate complex issues to senior engineers when necessary. Maintain high customer satisfaction through professional communication and timely resolution of support requests. Required Qualifications 2+ years of IT support experience, preferably within a Managed Services Provider (MSP) environment. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory Azure AD / Entra ID Exchange Online Networking fundamentals Experience supporting remote and onsite users. Familiarity with ticketing systems such as ConnectWise, Autotask, HaloPSA, or ServiceNow. Experience utilizing RMM platforms such as Datto RMM, NinjaOne, ConnectWise Automate, or N-able. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication abilities. Valid driver's license and reliable transportation. Preferred Qualifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified Fundamentals CompTIA A+ CompTIA Network+ Experience supporting Azure environments Experience with cybersecurity best practices and endpoint security solutions MSP experience strongly preferred Compensation & Benefits Competitive base salary: $55,000 - $75,000 depending on experience Health, Dental, and Vision Insurance 401(k) with company match PTO and Paid Holidays Professional training and certification reimbursement Career advancement opportunities within a growing technology organization Ideal Candidate The successful candidate is highly responsive, technically curious, and thrives in a client-facing environment. You enjoy helping users solve problems, take ownership of issues from start to finish, and can effectively balance multiple priorities in a fast-paced MSP setting.
Job Description Sr. Network Engineer (FortiGate & F5 Load Balancing) Our client is seeking an experienced Senior Network Engineer to support ongoing network infrastructure operations, maintenance, and improvements across enterprise and data center environments. This role will focus heavily on firewall and load balancer management, network troubleshooting, and maintaining reliable, highly available infrastructure. The ideal candidate will bring strong hands-on experience with Fortinet FortiGate firewalls and F5 load balancers. As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact . Location: Remote/Everett, WA 98208. Occasional onsite work required (approximately 1-2 times per month). Duration: 6+ month contract with potential to extend Compensation: This job is expected to pay about $65-75/hr W2. No Visa Sponsorship Available for this role What You'll Do: Configure, manage, maintain, and troubleshoot Fortinet FortiGate across enterprise network environments. Support and administer F5 load balancers, including configuration, maintenance, troubleshooting, and application traffic management. Perform ongoing network infrastructure maintenance, upgrades, configuration changes, and troubleshooting across data center and corporate network environments. Support enterprise routing, switching, connectivity, and network infrastructure improvements while partnering with internal technical teams. What Gets You the Job: 6+ years of hands-on Network Engineering experience supporting enterprise network infrastructure. Strong hands-on experience configuring, managing, and troubleshooting Fortinet FortiGate firewalls. Hands-on experience configuring, managing, and troubleshooting F5 load balancers, including BIG-IP technologies. Experience supporting enterprise/data center networking, routing, switching, network maintenance, and complex troubleshooting. Experience with Cisco Firepower firewalls is a plus! Candidates must reside within a commutable distance to Everett, WA and be available for occasional onsite work. If you're an experienced Network Engineer with strong firewall and load balancer expertise who enjoys supporting complex enterprise environments, we'd love to hear from you! Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
11/14/2026
Full time
Job Description Sr. Network Engineer (FortiGate & F5 Load Balancing) Our client is seeking an experienced Senior Network Engineer to support ongoing network infrastructure operations, maintenance, and improvements across enterprise and data center environments. This role will focus heavily on firewall and load balancer management, network troubleshooting, and maintaining reliable, highly available infrastructure. The ideal candidate will bring strong hands-on experience with Fortinet FortiGate firewalls and F5 load balancers. As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact . Location: Remote/Everett, WA 98208. Occasional onsite work required (approximately 1-2 times per month). Duration: 6+ month contract with potential to extend Compensation: This job is expected to pay about $65-75/hr W2. No Visa Sponsorship Available for this role What You'll Do: Configure, manage, maintain, and troubleshoot Fortinet FortiGate across enterprise network environments. Support and administer F5 load balancers, including configuration, maintenance, troubleshooting, and application traffic management. Perform ongoing network infrastructure maintenance, upgrades, configuration changes, and troubleshooting across data center and corporate network environments. Support enterprise routing, switching, connectivity, and network infrastructure improvements while partnering with internal technical teams. What Gets You the Job: 6+ years of hands-on Network Engineering experience supporting enterprise network infrastructure. Strong hands-on experience configuring, managing, and troubleshooting Fortinet FortiGate firewalls. Hands-on experience configuring, managing, and troubleshooting F5 load balancers, including BIG-IP technologies. Experience supporting enterprise/data center networking, routing, switching, network maintenance, and complex troubleshooting. Experience with Cisco Firepower firewalls is a plus! Candidates must reside within a commutable distance to Everett, WA and be available for occasional onsite work. If you're an experienced Network Engineer with strong firewall and load balancer expertise who enjoys supporting complex enterprise environments, we'd love to hear from you! Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Job Description Company Description Broadtime is a specialized provider of e-commerce music solutions for retailers, offering drop shipping websites to enhance the music shopping experience. The company focuses on helping retail partners showcase and sell music products more effectively through engaging and intuitive technology. Broadtime combines technical expertise with a deep understanding of music retail to deliver reliable, user-friendly platforms. Team members collaborate closely with clients to support innovation in how music is discovered and purchased in-store and online. We are seeking a dynamic and detail-oriented developer to join our team as a Senior Shopify Integration & Java Developer. This person will own our Shopify integration end to end: the back-end services, APIs, and data pipelines that connect our music catalog and fulfillment network to a growing portfolio of Shopify and Shopify Plus stores. You'll manage our Shopify catalog database, which is integrated with our proprietary e-commerce platform, and lead the technical onboarding of new retail and brand customers onto Shopify. We operate and are expanding a music commerce environment that includes many of Shopify stores, drop-ship fulfillment through wholesale distributors, and API integrations with partners across the music industry. The ideal candidate is a strong back-end engineer who enjoys solving integration problems, communicates clearly with customers and partners, and works well on a small, fast-moving team. Location: Hybrid in Richmond, Virginia (Broadtime office, 23226). Candidates must currently live within commuting distance of Richmond. This is not a remote role. Responsibilities Owning and managing our Shopify integration across all connected stores, including product, inventory, pricing, order, and fulfillment sync. Managing and evolving our Shopify catalog database (PostgreSQL, with supporting data in DynamoDB) and its integration with our proprietary MySQL-based e-commerce platform, working closely with our platform engineer to keep data accurate and in sync at scale. Leading technical onboarding of new customers onto Shopify: store setup, app and integration configuration, catalog loading, order flow testing, and launch support. Designing, developing, and deploying Java back-end services and APIs (Spring Boot) for catalog feeds, order routing, drop-ship fulfillment, and billing. Building and maintaining integrations with the Shopify Admin GraphQL and REST APIs and webhooks, including bulk operations and rate-limit-aware sync jobs. Developing and maintaining integrations with third-party systems: wholesale distributors, payment processors, shipping carriers, and partner APIs. Building event-driven and scheduled pipelines on AWS (EventBridge, SQS/SNS, Lambda, ECS) to process Shopify events and distributor data. Developing cloud system architecture in AWS and managing it as code with Terraform. Monitoring, troubleshooting, and resolving sync, order, and data issues; improving reliability, performance, and cost of production systems. Providing technical support to store owners, customers, and internal teams, and documenting integration processes and onboarding procedures. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Ideally, 5+ years of professional back-end development experience, including 3+ years building integrations with the Shopify platform and 3+ years developing production Java services. Required ExperienceSoft Skills Excellent problem-solving skills, attention to detail, and the ability to deliver under tight deadlines. Strong written and verbal communication, including walking non-technical customers through onboarding and explaining technical issues clearly. Ability to work collaboratively on a small team while independently owning and managing your own work. Comfort working with outside partners, vendors, and their technical teams. Ability to take over an existing system, learn it quickly, and improve it without disrupting live customers. Hard Skills Java 17+ with Spring Boot RESTful API design and development Shopify Admin GraphQL & REST APIs, webhooks, bulk operations Shopify app development (custom/private apps, OAuth, API scopes) Shopify store administration and configuration (products, variants, inventory, fulfillment, sales channels) PostgreSQL: schema design, query optimization, and data modeling, plus JPA/Hibernate AWS DynamoDB: table and key design, access patterns, and working alongside a relational database Working knowledge of MySQL and cross-database integration and sync Large-scale catalog and inventory data management (product data feeds, UPC/SKU mapping, ETL) AWS: EC2, ECS, Lambda, S3, RDS, IAM, CloudWatch, ALB, CloudFront, Route 53 AWS messaging and eventing: EventBridge, SQS, SNS Docker Linux Git and GitHub, including CI/CD (GitHub Actions or similar) Maven or Gradle; unit and integration testing (JUnit, Mockito) Nice to Have Shopify Plus (Checkout Extensibility, Shopify Functions, Flow, multi-store management) Shopify Collective, drop-ship, or wholesale/B2B commerce Shopify POS Shopify theme development (Liquid, Online Store 2.0, Shopify CLI) Terraform TypeScript, JavaScript, Node.js Stripe, Square, or other payment APIs Shipping APIs (EasyPost, ShipStation, or carrier APIs) Experience integrating with or modernizing legacy platforms Elasticsearch or OpenSearch Bash scripting Music industry or retail e-commerce background Pay: $90,000.00 - $115,000.00 per year Benefits: Health insurance Paid time off Work Location: Hybrid in Richmond, VA 23226 (local candidates only; not remote)
11/14/2026
Full time
Job Description Company Description Broadtime is a specialized provider of e-commerce music solutions for retailers, offering drop shipping websites to enhance the music shopping experience. The company focuses on helping retail partners showcase and sell music products more effectively through engaging and intuitive technology. Broadtime combines technical expertise with a deep understanding of music retail to deliver reliable, user-friendly platforms. Team members collaborate closely with clients to support innovation in how music is discovered and purchased in-store and online. We are seeking a dynamic and detail-oriented developer to join our team as a Senior Shopify Integration & Java Developer. This person will own our Shopify integration end to end: the back-end services, APIs, and data pipelines that connect our music catalog and fulfillment network to a growing portfolio of Shopify and Shopify Plus stores. You'll manage our Shopify catalog database, which is integrated with our proprietary e-commerce platform, and lead the technical onboarding of new retail and brand customers onto Shopify. We operate and are expanding a music commerce environment that includes many of Shopify stores, drop-ship fulfillment through wholesale distributors, and API integrations with partners across the music industry. The ideal candidate is a strong back-end engineer who enjoys solving integration problems, communicates clearly with customers and partners, and works well on a small, fast-moving team. Location: Hybrid in Richmond, Virginia (Broadtime office, 23226). Candidates must currently live within commuting distance of Richmond. This is not a remote role. Responsibilities Owning and managing our Shopify integration across all connected stores, including product, inventory, pricing, order, and fulfillment sync. Managing and evolving our Shopify catalog database (PostgreSQL, with supporting data in DynamoDB) and its integration with our proprietary MySQL-based e-commerce platform, working closely with our platform engineer to keep data accurate and in sync at scale. Leading technical onboarding of new customers onto Shopify: store setup, app and integration configuration, catalog loading, order flow testing, and launch support. Designing, developing, and deploying Java back-end services and APIs (Spring Boot) for catalog feeds, order routing, drop-ship fulfillment, and billing. Building and maintaining integrations with the Shopify Admin GraphQL and REST APIs and webhooks, including bulk operations and rate-limit-aware sync jobs. Developing and maintaining integrations with third-party systems: wholesale distributors, payment processors, shipping carriers, and partner APIs. Building event-driven and scheduled pipelines on AWS (EventBridge, SQS/SNS, Lambda, ECS) to process Shopify events and distributor data. Developing cloud system architecture in AWS and managing it as code with Terraform. Monitoring, troubleshooting, and resolving sync, order, and data issues; improving reliability, performance, and cost of production systems. Providing technical support to store owners, customers, and internal teams, and documenting integration processes and onboarding procedures. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Ideally, 5+ years of professional back-end development experience, including 3+ years building integrations with the Shopify platform and 3+ years developing production Java services. Required ExperienceSoft Skills Excellent problem-solving skills, attention to detail, and the ability to deliver under tight deadlines. Strong written and verbal communication, including walking non-technical customers through onboarding and explaining technical issues clearly. Ability to work collaboratively on a small team while independently owning and managing your own work. Comfort working with outside partners, vendors, and their technical teams. Ability to take over an existing system, learn it quickly, and improve it without disrupting live customers. Hard Skills Java 17+ with Spring Boot RESTful API design and development Shopify Admin GraphQL & REST APIs, webhooks, bulk operations Shopify app development (custom/private apps, OAuth, API scopes) Shopify store administration and configuration (products, variants, inventory, fulfillment, sales channels) PostgreSQL: schema design, query optimization, and data modeling, plus JPA/Hibernate AWS DynamoDB: table and key design, access patterns, and working alongside a relational database Working knowledge of MySQL and cross-database integration and sync Large-scale catalog and inventory data management (product data feeds, UPC/SKU mapping, ETL) AWS: EC2, ECS, Lambda, S3, RDS, IAM, CloudWatch, ALB, CloudFront, Route 53 AWS messaging and eventing: EventBridge, SQS, SNS Docker Linux Git and GitHub, including CI/CD (GitHub Actions or similar) Maven or Gradle; unit and integration testing (JUnit, Mockito) Nice to Have Shopify Plus (Checkout Extensibility, Shopify Functions, Flow, multi-store management) Shopify Collective, drop-ship, or wholesale/B2B commerce Shopify POS Shopify theme development (Liquid, Online Store 2.0, Shopify CLI) Terraform TypeScript, JavaScript, Node.js Stripe, Square, or other payment APIs Shipping APIs (EasyPost, ShipStation, or carrier APIs) Experience integrating with or modernizing legacy platforms Elasticsearch or OpenSearch Bash scripting Music industry or retail e-commerce background Pay: $90,000.00 - $115,000.00 per year Benefits: Health insurance Paid time off Work Location: Hybrid in Richmond, VA 23226 (local candidates only; not remote)
Job Description Job is onsite in Ashburn, Virginia The Senior Data Center Network Engineer is responsible for the hands-on configuration, implementation, troubleshooting, maintenance, and lifecycle support of enterprise routing and switching infrastructure within an onsite Internet Data Center environment. The position's primary responsibility is network engineering: maintaining reliable Layer 2 and Layer 3 connectivity, implementing approved network changes, resolving complex incidents, supporting upgrades and migrations, and protecting network availability and performance. The engineer must be comfortable working directly with production routers, switches, interfaces, routing protocols, VLANs, trunks, circuits, and related network services. The role operates and supports Data Center operations, including DCIM data accuracy, rack-level equipment installation, structured cabling, fiber and copper cross-connect coordination, carrier circuit turn-up, technical documentation, vendor coordination, and participation in scheduled maintenance windows. This is a senior, hands-on position-not a primarily architectural, project-management, or remote-monitoring role. Key Responsibilities 1. Routing and Switching Engineering - Primary Focus Configure, implement, operate, and troubleshoot enterprise routers and switches in a production IDC environment. Perform hands-on Layer 2 administration, including: VLAN creation and modification Access and trunk port configuration Switch-port activation and validation Spanning-tree and loop-prevention troubleshooting Link aggregation and redundant-link support Interface, transceiver, and physical-connectivity troubleshooting Perform hands-on Layer 3 administration, including: IP addressing and subnet implementation Static and dynamic routing BGP and OSPF configuration and troubleshooting Route-policy, redistribution, and path-selection troubleshooting Gateway, adjacency, reachability, and failover validation VRF and network-segmentation support, where applicable Analyze and resolve routing, switching, packet-loss, latency, reachability, convergence, interface, and circuit-related problems. Use command-line, monitoring, logging, and diagnostic tools to isolate faults across physical, data-link, network, and transport layers. Review existing configurations, identify operational risks or inconsistencies, and recommend practical corrective actions. Develop and execute pre-change checks, implementation steps, rollback procedures, and post-change validation. Support network moves, adds, changes, migrations, upgrades, hardware refreshes, and decommissioning activities. Install and validate software or firmware upgrades in accordance with approved change-management procedures. Monitor network availability, utilization, error conditions, and performance trends; proactively address conditions that could affect service. Support redundancy, resiliency, and failover testing for network paths and critical connectivity. Maintain current network diagrams, configuration records, interface assignments, IP-addressing information, and as-built documentation. 2. Incident, Problem, and Change Management Respond to network incidents and service degradations; perform technical triage, fault isolation, recovery, and escalation. Lead or meaningfully contribute to root-cause analysis for recurring or high-impact network issues. Document troubleshooting actions, technical findings, corrective measures, and final resolution details in the applicable ticketing system. Open, update, monitor, resolve, and close incident, problem, service-request, and change records. Prepare and execute network changes under established approval and change-control processes. Coordinate implementation schedules, technical dependencies, maintenance windows, validation activities, and rollback readiness. Participate in planned after-hours maintenance when changes cannot safely be performed during normal business hours. Work with internal engineering teams, operations personnel, service providers, carriers, and equipment vendors to resolve hardware, software, circuit, and interoperability issues. 3. Data Center and Physical Network Infrastructure Support onsite routers, switches, network-management appliances, and associated data-center connectivity. Install, rack, cable, power, label, and validate network equipment in accordance with approved designs and data-center procedures. Replace or upgrade line cards, supervisor modules, power supplies, optics, interface cards, and other field-replaceable network components. Support fiber and copper cross-connects between carrier demarcation points, meet-me rooms, patch panels, cabinets, and network devices. Coordinate circuit extensions, port assignments, optics, demarcation details, patching, and end-to-end connectivity testing. Verify cable type, source and destination, equipment port, labeling, signal condition, and physical path before service activation. Troubleshoot structured-cabling and patching issues and coordinate corrective work with IDC personnel or cabling vendors. Maintain orderly cable routing, grooming, labeling, and documentation consistent with IDC standards. Support equipment moves, adds, changes, rack relocations, hardware refreshes, and decommissioning activities. Coordinate onsite vendor access, equipment delivery, installation, replacement, return-material authorization, and technical service actions. 4. DCIM and Configuration Documentation Use the designated Data Center Infrastructure Management (DCIM) platform as an operational system of record-not solely as a reference tool. Create, validate, and update records for: Installed routers, switches, modules, and related network equipment Rack, cabinet, and rack-unit locations Asset identifiers and serial numbers Physical ports, patching, structured cabling, and cross-connects Equipment moves, additions, replacements, and removals Reconcile DCIM information with the physical environment and correct discrepancies. Update DCIM and related as-built records promptly following installations, changes, cable work, or decommissioning. Maintain network diagrams, rack elevations, cable schedules, port maps, circuit records, methods of procedure, test results, and operational runbooks. Ensure documentation accurately reflects the implemented production environment. 5. Operational Coordination and Support Work collaboratively with network, security, server, storage, application, facilities, carrier, and IDC operations teams. Communicate technical issues clearly to both technical and non-technical stakeholders. Provide status updates during incidents, maintenance events, circuit implementations, and infrastructure projects. Support technical planning and execution for network migrations, equipment refreshes, capacity changes, and data-center initiatives. Participate in an after-hours or on-call support rotation for critical incidents and scheduled maintenance, as required. Follow applicable security, access-control, safety, incident-management, change-management, and data-center operating procedures. Required Qualifications Minimum of 10 years of hands-on routing and switching experience in enterprise, service-provider, government, or similarly complex production networks. Demonstrated experience independently configuring, implementing, maintaining, and troubleshooting production routers and switches. Strong knowledge of: TCP/IP and IPv4 networking Layer 2 switching, VLANs, trunking, and redundancy Layer 3 routing and route selection BGP and OSPF Network segmentation and resilient network design Network monitoring and diagnostic techniques Experience planning and executing production network changes, maintenance activities, upgrades, migrations, and cutovers. Experience troubleshooting complex connectivity and performance issues across network devices, carrier circuits, and physical infrastructure. At least three contiguous years of hands-on experience working in an IDC or comparable data-center environment. Practical experience with data-center physical infrastructure, including equipment installation, rack-level work, fiber and copper cabling, patch panels, transceivers, and cross-connects. Working experience with a DCIM platform, including validating and maintaining equipment, rack, port, cable, or asset records. Experience with incident, problem, and change-management processes and associated ticket documentation. Ability to produce accurate network diagrams, configuration records, implementation plans, rollback procedures, and as-built documentation. Strong analytical, troubleshooting, written-communication, and stakeholder-coordination skills. Ability to work independently onsite while collaborating effectively with distributed engineering and operations teams. U.S. citizenship. Ability to obtain and maintain a Public Trust clearance. Ability and willingness to work onsite Monday through Friday in Ashburn, Virginia for the duration of the engagement. Ability to support scheduled evening, overnight . click apply for full job details
11/14/2026
Full time
Job Description Job is onsite in Ashburn, Virginia The Senior Data Center Network Engineer is responsible for the hands-on configuration, implementation, troubleshooting, maintenance, and lifecycle support of enterprise routing and switching infrastructure within an onsite Internet Data Center environment. The position's primary responsibility is network engineering: maintaining reliable Layer 2 and Layer 3 connectivity, implementing approved network changes, resolving complex incidents, supporting upgrades and migrations, and protecting network availability and performance. The engineer must be comfortable working directly with production routers, switches, interfaces, routing protocols, VLANs, trunks, circuits, and related network services. The role operates and supports Data Center operations, including DCIM data accuracy, rack-level equipment installation, structured cabling, fiber and copper cross-connect coordination, carrier circuit turn-up, technical documentation, vendor coordination, and participation in scheduled maintenance windows. This is a senior, hands-on position-not a primarily architectural, project-management, or remote-monitoring role. Key Responsibilities 1. Routing and Switching Engineering - Primary Focus Configure, implement, operate, and troubleshoot enterprise routers and switches in a production IDC environment. Perform hands-on Layer 2 administration, including: VLAN creation and modification Access and trunk port configuration Switch-port activation and validation Spanning-tree and loop-prevention troubleshooting Link aggregation and redundant-link support Interface, transceiver, and physical-connectivity troubleshooting Perform hands-on Layer 3 administration, including: IP addressing and subnet implementation Static and dynamic routing BGP and OSPF configuration and troubleshooting Route-policy, redistribution, and path-selection troubleshooting Gateway, adjacency, reachability, and failover validation VRF and network-segmentation support, where applicable Analyze and resolve routing, switching, packet-loss, latency, reachability, convergence, interface, and circuit-related problems. Use command-line, monitoring, logging, and diagnostic tools to isolate faults across physical, data-link, network, and transport layers. Review existing configurations, identify operational risks or inconsistencies, and recommend practical corrective actions. Develop and execute pre-change checks, implementation steps, rollback procedures, and post-change validation. Support network moves, adds, changes, migrations, upgrades, hardware refreshes, and decommissioning activities. Install and validate software or firmware upgrades in accordance with approved change-management procedures. Monitor network availability, utilization, error conditions, and performance trends; proactively address conditions that could affect service. Support redundancy, resiliency, and failover testing for network paths and critical connectivity. Maintain current network diagrams, configuration records, interface assignments, IP-addressing information, and as-built documentation. 2. Incident, Problem, and Change Management Respond to network incidents and service degradations; perform technical triage, fault isolation, recovery, and escalation. Lead or meaningfully contribute to root-cause analysis for recurring or high-impact network issues. Document troubleshooting actions, technical findings, corrective measures, and final resolution details in the applicable ticketing system. Open, update, monitor, resolve, and close incident, problem, service-request, and change records. Prepare and execute network changes under established approval and change-control processes. Coordinate implementation schedules, technical dependencies, maintenance windows, validation activities, and rollback readiness. Participate in planned after-hours maintenance when changes cannot safely be performed during normal business hours. Work with internal engineering teams, operations personnel, service providers, carriers, and equipment vendors to resolve hardware, software, circuit, and interoperability issues. 3. Data Center and Physical Network Infrastructure Support onsite routers, switches, network-management appliances, and associated data-center connectivity. Install, rack, cable, power, label, and validate network equipment in accordance with approved designs and data-center procedures. Replace or upgrade line cards, supervisor modules, power supplies, optics, interface cards, and other field-replaceable network components. Support fiber and copper cross-connects between carrier demarcation points, meet-me rooms, patch panels, cabinets, and network devices. Coordinate circuit extensions, port assignments, optics, demarcation details, patching, and end-to-end connectivity testing. Verify cable type, source and destination, equipment port, labeling, signal condition, and physical path before service activation. Troubleshoot structured-cabling and patching issues and coordinate corrective work with IDC personnel or cabling vendors. Maintain orderly cable routing, grooming, labeling, and documentation consistent with IDC standards. Support equipment moves, adds, changes, rack relocations, hardware refreshes, and decommissioning activities. Coordinate onsite vendor access, equipment delivery, installation, replacement, return-material authorization, and technical service actions. 4. DCIM and Configuration Documentation Use the designated Data Center Infrastructure Management (DCIM) platform as an operational system of record-not solely as a reference tool. Create, validate, and update records for: Installed routers, switches, modules, and related network equipment Rack, cabinet, and rack-unit locations Asset identifiers and serial numbers Physical ports, patching, structured cabling, and cross-connects Equipment moves, additions, replacements, and removals Reconcile DCIM information with the physical environment and correct discrepancies. Update DCIM and related as-built records promptly following installations, changes, cable work, or decommissioning. Maintain network diagrams, rack elevations, cable schedules, port maps, circuit records, methods of procedure, test results, and operational runbooks. Ensure documentation accurately reflects the implemented production environment. 5. Operational Coordination and Support Work collaboratively with network, security, server, storage, application, facilities, carrier, and IDC operations teams. Communicate technical issues clearly to both technical and non-technical stakeholders. Provide status updates during incidents, maintenance events, circuit implementations, and infrastructure projects. Support technical planning and execution for network migrations, equipment refreshes, capacity changes, and data-center initiatives. Participate in an after-hours or on-call support rotation for critical incidents and scheduled maintenance, as required. Follow applicable security, access-control, safety, incident-management, change-management, and data-center operating procedures. Required Qualifications Minimum of 10 years of hands-on routing and switching experience in enterprise, service-provider, government, or similarly complex production networks. Demonstrated experience independently configuring, implementing, maintaining, and troubleshooting production routers and switches. Strong knowledge of: TCP/IP and IPv4 networking Layer 2 switching, VLANs, trunking, and redundancy Layer 3 routing and route selection BGP and OSPF Network segmentation and resilient network design Network monitoring and diagnostic techniques Experience planning and executing production network changes, maintenance activities, upgrades, migrations, and cutovers. Experience troubleshooting complex connectivity and performance issues across network devices, carrier circuits, and physical infrastructure. At least three contiguous years of hands-on experience working in an IDC or comparable data-center environment. Practical experience with data-center physical infrastructure, including equipment installation, rack-level work, fiber and copper cabling, patch panels, transceivers, and cross-connects. Working experience with a DCIM platform, including validating and maintaining equipment, rack, port, cable, or asset records. Experience with incident, problem, and change-management processes and associated ticket documentation. Ability to produce accurate network diagrams, configuration records, implementation plans, rollback procedures, and as-built documentation. Strong analytical, troubleshooting, written-communication, and stakeholder-coordination skills. Ability to work independently onsite while collaborating effectively with distributed engineering and operations teams. U.S. citizenship. Ability to obtain and maintain a Public Trust clearance. Ability and willingness to work onsite Monday through Friday in Ashburn, Virginia for the duration of the engagement. Ability to support scheduled evening, overnight . click apply for full job details
Job Description Summary: Axos Bank is hiring a Senior Apigee Engineer to support and grow the bank's API gateway platform. Day to day, you will assist with API setup, shared components, security policies, environments, platform administration, and the release process. This is a hands-on individual-contributor role. You will work with Infrastructure, Network, and Security, and with the engineering teams that build on the platform, contributing to the technical direction of the gateway and supporting the engineers who use it. This is an onsite position that can sit at any of our Axos office locations. Remote or hybrid work is not available. Responsibilities: Own the Apigee X platform: API proxies, shared flows, policies, environments, deployments, and day-to-day operations Document the platform: architecture, standards, and runbooks Define and enforce proxy standards: structure, naming, versioning, deprecation, error handling, and reusable shared flows Manage the supporting pieces with Infrastructure and Network: DNS, certificates, TLS, and environment configuration Implement gateway security: OAuth 2.0 and OIDC, JWT validation, mTLS, quota and spike arrest, and threat protection Define risk tiers and approval gates for API changes in a regulated environment, and support audit and examination Build and maintain CI/CD pipelines and promotion gates for proxy and policy artifacts Monitor platform health and API performance; define SLOs, alerts, and runbooks; lead root-cause analysis for gateway incidents Onboard consuming teams and advise them on API design Route LLM API traffic through the gateway with provider abstraction, failover, authentication, rate limiting, and logging Apply AI safety controls (prompt-injection defense, PII detection and redaction, response filtering) using Model Armor or an equivalent Establish patterns for exposing MCP servers and tools to internal agents through the gateway, with the same authentication and audit controls Requirements: Bachelor's degree in related field required 5+ years of enterprise API architecture or engineering experience, including hands-on ownership of Apigee (X or Edge) Experience working with cloud platforms, especially Google Cloud (IAM, VPC, and networking) Preferred: LLM API integrations shipped to production (OpenAI, Anthropic, Vertex AI, AWS Bedrock, or similar) Deep API security experience: OAuth 2.0, OIDC, mTLS, and JWT, including delegated-access patterns for AI agents MCP server design and governance; Model Armor or comparable AI safety controls CI/CD and Terraform for gateway artifacts; Python, Java, or Node.js Familiarity with GLBA and model risk guidance (SR 11-7) as they apply to AI Experience in financial services or another regulated industry Apigee or Google Cloud certification Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
11/14/2026
Full time
Job Description Summary: Axos Bank is hiring a Senior Apigee Engineer to support and grow the bank's API gateway platform. Day to day, you will assist with API setup, shared components, security policies, environments, platform administration, and the release process. This is a hands-on individual-contributor role. You will work with Infrastructure, Network, and Security, and with the engineering teams that build on the platform, contributing to the technical direction of the gateway and supporting the engineers who use it. This is an onsite position that can sit at any of our Axos office locations. Remote or hybrid work is not available. Responsibilities: Own the Apigee X platform: API proxies, shared flows, policies, environments, deployments, and day-to-day operations Document the platform: architecture, standards, and runbooks Define and enforce proxy standards: structure, naming, versioning, deprecation, error handling, and reusable shared flows Manage the supporting pieces with Infrastructure and Network: DNS, certificates, TLS, and environment configuration Implement gateway security: OAuth 2.0 and OIDC, JWT validation, mTLS, quota and spike arrest, and threat protection Define risk tiers and approval gates for API changes in a regulated environment, and support audit and examination Build and maintain CI/CD pipelines and promotion gates for proxy and policy artifacts Monitor platform health and API performance; define SLOs, alerts, and runbooks; lead root-cause analysis for gateway incidents Onboard consuming teams and advise them on API design Route LLM API traffic through the gateway with provider abstraction, failover, authentication, rate limiting, and logging Apply AI safety controls (prompt-injection defense, PII detection and redaction, response filtering) using Model Armor or an equivalent Establish patterns for exposing MCP servers and tools to internal agents through the gateway, with the same authentication and audit controls Requirements: Bachelor's degree in related field required 5+ years of enterprise API architecture or engineering experience, including hands-on ownership of Apigee (X or Edge) Experience working with cloud platforms, especially Google Cloud (IAM, VPC, and networking) Preferred: LLM API integrations shipped to production (OpenAI, Anthropic, Vertex AI, AWS Bedrock, or similar) Deep API security experience: OAuth 2.0, OIDC, mTLS, and JWT, including delegated-access patterns for AI agents MCP server design and governance; Model Armor or comparable AI safety controls CI/CD and Terraform for gateway artifacts; Python, Java, or Node.js Familiarity with GLBA and model risk guidance (SR 11-7) as they apply to AI Experience in financial services or another regulated industry Apigee or Google Cloud certification Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
11/14/2026
Full time
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
Job Description The Short Scoop This company is growing. Join a growing team that is building new products. This company is 30 years young and works on mission-critical software. This is not typical web development. You will write C and Java code that moves information between systems using TCP/IP, sockets, web services, and message queues, where reliability and performance truly matter. This is a great fit for an early-career engineer with a year or more of real experience who wants to go deeper into network and interface programming. You will be on a small, close-knit team that values mentorship and promotes from within. The last engineer we placed here was quickly promoted from junior level, creating this new role! It is a great place to grow your skills. Location: Woodridge, IL Status: Hybrid (3 days on site, 2 days remote) Why You Should Apply Help build a new commercial product line from the early stages Work on backend communication systems tied to software that supports public industries Solve meaningful technical problems across a long-standing, in-house developed product suite Small team with strong senior-level mentorship, where your work is seen and recognized Real growth path: junior engineers here get promoted Hybrid schedule with a stable, tenured team Outstanding benefits that include 100% medical paid by the company The outstanding benefits package includes the following 100% employer-paid medical, dental, and vision for employees and family Generous retirement contributions (profit sharing, pension, and safe harbor plans) Paid vacation, holidays, and PTO Hybrid work schedule after training Work-life balance exists here Additional bonus programs tied to performance and revenue Compensation range: 78,000 - $83,000 What You'll Be Doing: Develop and maintain C and Java code for communications interfaces in Unix/Linux environments Build and support interfaces using TCP/IP, sockets, Web Services (SOAP/REST), MQ-Series, and XML/JSON Troubleshoot existing solutions deployed across the customer base, including debugging running processes and diagnosing performance issues Take part in the full development cycle, from requirements gathering through design, coding, testing, deployment, and support Document procedures, share knowledge with teammates, and clearly communicate status to management About You Be able to do the job as described. Degreed in computer science or related field of study 1 to 3 years of hands-on, professional software development experience (this is not an entry-level role) C and Java programming experience in a Unix or Linux environment. Stronger C is preferred, but being really strong in one and lighter to the other is okay Solid understanding of TCP/IP and socket programming Solid understanding of Web Services (SOAP or RESTful) Proficient with JSON, XML, XSD, and XSLT Comfortable debugging live processes and digging into complex problems that are hard to analyze Self-directed, organized, and a clear communicator, both verbally and in writing Available for occasional after-hours work for project cutovers and support, and light travel (less than 10%) College degree in a related field of study Nice to Have Tomcat or another servlet container, SQL, ODBC/JDBC Git, command-line tools, and scripting (Unix shell, Perl, awk) Experience with software development testing We appreciate every person who takes the time to apply. While we may not be able to respond personally to every applicant, we will contact those whose experience most closely aligns with the requirements of the role. How To Apply We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email directly to me at teambradley123 (at) gmail (dot) com and tell me why you're interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site. Sponsorship required now or in the future is not an option for this role. US Citizen or Green Card candidates only. This client is an Equal Opportunity Employer This is NOT A REMOTE ROLE! TBI ID: 26-15040, Software Engineer
11/14/2026
Full time
Job Description The Short Scoop This company is growing. Join a growing team that is building new products. This company is 30 years young and works on mission-critical software. This is not typical web development. You will write C and Java code that moves information between systems using TCP/IP, sockets, web services, and message queues, where reliability and performance truly matter. This is a great fit for an early-career engineer with a year or more of real experience who wants to go deeper into network and interface programming. You will be on a small, close-knit team that values mentorship and promotes from within. The last engineer we placed here was quickly promoted from junior level, creating this new role! It is a great place to grow your skills. Location: Woodridge, IL Status: Hybrid (3 days on site, 2 days remote) Why You Should Apply Help build a new commercial product line from the early stages Work on backend communication systems tied to software that supports public industries Solve meaningful technical problems across a long-standing, in-house developed product suite Small team with strong senior-level mentorship, where your work is seen and recognized Real growth path: junior engineers here get promoted Hybrid schedule with a stable, tenured team Outstanding benefits that include 100% medical paid by the company The outstanding benefits package includes the following 100% employer-paid medical, dental, and vision for employees and family Generous retirement contributions (profit sharing, pension, and safe harbor plans) Paid vacation, holidays, and PTO Hybrid work schedule after training Work-life balance exists here Additional bonus programs tied to performance and revenue Compensation range: 78,000 - $83,000 What You'll Be Doing: Develop and maintain C and Java code for communications interfaces in Unix/Linux environments Build and support interfaces using TCP/IP, sockets, Web Services (SOAP/REST), MQ-Series, and XML/JSON Troubleshoot existing solutions deployed across the customer base, including debugging running processes and diagnosing performance issues Take part in the full development cycle, from requirements gathering through design, coding, testing, deployment, and support Document procedures, share knowledge with teammates, and clearly communicate status to management About You Be able to do the job as described. Degreed in computer science or related field of study 1 to 3 years of hands-on, professional software development experience (this is not an entry-level role) C and Java programming experience in a Unix or Linux environment. Stronger C is preferred, but being really strong in one and lighter to the other is okay Solid understanding of TCP/IP and socket programming Solid understanding of Web Services (SOAP or RESTful) Proficient with JSON, XML, XSD, and XSLT Comfortable debugging live processes and digging into complex problems that are hard to analyze Self-directed, organized, and a clear communicator, both verbally and in writing Available for occasional after-hours work for project cutovers and support, and light travel (less than 10%) College degree in a related field of study Nice to Have Tomcat or another servlet container, SQL, ODBC/JDBC Git, command-line tools, and scripting (Unix shell, Perl, awk) Experience with software development testing We appreciate every person who takes the time to apply. While we may not be able to respond personally to every applicant, we will contact those whose experience most closely aligns with the requirements of the role. How To Apply We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email directly to me at teambradley123 (at) gmail (dot) com and tell me why you're interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site. Sponsorship required now or in the future is not an option for this role. US Citizen or Green Card candidates only. This client is an Equal Opportunity Employer This is NOT A REMOTE ROLE! TBI ID: 26-15040, Software Engineer
Job Description Job Description: The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud. 10 plus years working in Information Technology 4 plus years running production systems on AWS Datadog Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus. Experience with TypeScript & JavaScript Experience with DynamoDB, S3 and Cognito Good understanding of Serverless and CloudFormation Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers Manages capacity planning, updates, upgrades and internal integration. Responsible for administration of monitoring tools in the APM space Coordinates with DevOps, Problem Management, etc escalations to support monitoring Manages uptime and availability and reporting Mentor, educate, and train support personnel on how to use tools Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above Required Qualifications - Knowledge/Skills: Manage monitoring of overall application availability, latency and system health Determine alert standards for production environments and implement them Develop strategies for logging and indexing to improve visibility to development teams Develop and manage configuration scripts for Amazon hosted infrastructure Work with the development team and management to ensure high availability Familiarity with configuration management software such as Ansible Build reporting dashboards to assist visibility of cost and stability Provide support to teams for alarms and outages on an as-needed basis Experience with Windows Server, IIS, Docker/Kubernetes Strong understanding of systems, networks and troubleshooting techniques. Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management) Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level. Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn?t misrepresent him/herself for personal gain. Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations. Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Top Skill Set / Job Characteristics: Senior-level AWS production support and engineering experience: 7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring. Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience. Advanced Terraform and infrastructure-as-code experience: 5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments. Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules. Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services. Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments. Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred. Container platform and Kubernetes/EKS depth: 5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns. Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments. Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms. Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration. Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling. Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.
11/14/2026
Full time
Job Description Job Description: The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud. 10 plus years working in Information Technology 4 plus years running production systems on AWS Datadog Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus. Experience with TypeScript & JavaScript Experience with DynamoDB, S3 and Cognito Good understanding of Serverless and CloudFormation Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers Manages capacity planning, updates, upgrades and internal integration. Responsible for administration of monitoring tools in the APM space Coordinates with DevOps, Problem Management, etc escalations to support monitoring Manages uptime and availability and reporting Mentor, educate, and train support personnel on how to use tools Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above Required Qualifications - Knowledge/Skills: Manage monitoring of overall application availability, latency and system health Determine alert standards for production environments and implement them Develop strategies for logging and indexing to improve visibility to development teams Develop and manage configuration scripts for Amazon hosted infrastructure Work with the development team and management to ensure high availability Familiarity with configuration management software such as Ansible Build reporting dashboards to assist visibility of cost and stability Provide support to teams for alarms and outages on an as-needed basis Experience with Windows Server, IIS, Docker/Kubernetes Strong understanding of systems, networks and troubleshooting techniques. Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management) Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level. Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn?t misrepresent him/herself for personal gain. Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations. Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Top Skill Set / Job Characteristics: Senior-level AWS production support and engineering experience: 7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring. Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience. Advanced Terraform and infrastructure-as-code experience: 5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments. Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules. Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services. Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments. Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred. Container platform and Kubernetes/EKS depth: 5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns. Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments. Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms. Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration. Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling. Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/14/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Job Description Job Description Benefits: Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance Bonus based on performance Competitive salary Dental insurance Technology is what we work with. People are who we serve. The Opportunity: Join TeamLogic IT as a customer-service-first technical professional supporting multiple businesses, industries, and technologies. You do not need to know our entire stack on day one. You do need a solid IT foundation, a structured troubleshooting mindset, strong communication skills, and a genuine desire to learn, grow, and embrace AI-enabled support. Who We AreWe're a family-owned IT Managed Services Provider in Columbus, Ohio, helping small and midsized businesses get more from their technology through fully outsourced IT, co-managed services, supplemental support, and project-based solutions. As part of a nationwide franchise network of more than 360 locations, we combine the resources of a national organization with the culture, relationships, and flexibility of a locally owned business. We're growing and looking for people who want a career, not just another job. Our team members are empowered to make decisions, share ideas, take on new challenges, and help shape where the company is going. We believe hard work should be rewarded through competitive compensation, generous time off, profit sharing, career advancement opportunities, and a culture where people genuinely enjoy working and spending time together . Here, you won't be another number or a cog in the wheel. You'll have the opportunity to make a meaningful impact every day while building a career that can grow into advanced engineering, project management, leadership, and other opportunities within the company. Who We Are Looking For HUMBLE Low ego, owns mistakes, accepts feedback, shares credit, and asks for help when needed. HUNGRY Self-motivated, seeks challenges, pursues growth, and takes ownership of professional development. SMART People-smart, self-aware, empathetic, and able to communicate effectively with customers and teammates. What You Will Do Deliver exceptional support. Serve as a first point of contact by phone, email, remote support, and ticketing channels while creating a positive customer experience, even during difficult interactions. Troubleshoot and resolve. Diagnose common Windows, Microsoft 365, account, application, hardware, printer, endpoint, and connectivity issues using a structured process. Resolve or escalate. Make a thoughtful effort using documentation, vendor resources, teammates, and approved AI tools. Escalate promptly with clear notes, context, and troubleshooting already completed. Manage tickets and communication. Prioritize by impact and urgency, keep notes and time entries current, set expectations, and provide proactive updates so customers do not have to chase us. Document and improve. Maintain customer documentation and turn repeatable solutions into useful knowledge articles, procedures, and troubleshooting guides. Support projects. Assist senior engineers with workstation deployments, customer onboarding, Microsoft 365 initiatives, hardware refreshes, MFA/security rollouts, and basic network installations. Responsible AI Adoption Actively explores and adopts approved AI tools to improve troubleshooting, learning, communication, documentation, and the overall customer support experience. AI expertise is not required, but curiosity is. Experience experimenting with Microsoft Copilot, ChatGPT, or similar tools is valued. Uses AI as an assistant, not a substitute for judgment; verifies recommendations before acting and recognizes when an answer may be wrong. Protects customer information, uses only approved tools, follows security policies, and knows when to stop, ask, or escalate. Looks for opportunities to improve recurring work through AI, automation, PowerShell, RMM workflows, or better processes. Your Technical Foundation We do not expect you to know everything. We expect you to know how to troubleshoot and demonstrate that you can learn. WORKING FAMILIARITY • Windows 10/11 and common applications • Microsoft 365 applications and basic administration • Active Directory and/or Entra ID fundamentals • User accounts, permissions, password resets, and MFA • TCP/IP, DNS, DHCP, WiFi, and connectivity basics • Desktops, laptops, printers, peripherals, and basic hardware • Cybersecurity awareness, remote support, and ticketing concepts GREAT IF YOU HAVE BEEN EXPOSED TO • Microsoft Intune, Azure, and SharePoint • Firewalling, VLAN configuration, or wireless troubleshooting • RMM/PSA platforms and endpoint security tools • PowerShell, workflow automation, or scripting • Microsoft Copilot, Claude, or other AI tools • Windows Server • CompTIA or Microsoft certifications How You Work Customer service first. Listen actively, show empathy, communicate in plain language, remain calm under pressure, and never make a customer feel foolish for not understanding technology. Structured troubleshooting. Define the problem, ask thoughtful questions, test carefully, verify the outcome, document the resolution, and identify recurring issues. Appropriate urgency. Move quickly because technology interruptions affect the customer's work, but never sacrifice security, quality, documentation, or the customer experience. Balanced ownership. Research and attempt reasonable solutions independently, while having the humility and judgment to ask for help before time is wasted. Coachability and accountability. Own mistakes, apply feedback, follow established processes, and take responsibility for your learning and commitments. Adaptability. Embrace new tools, changing processes, AI, automation, and better ways of working rather than relying on "the way we have always done it." Experience & Education 1-3 years of IT support, help desk, desktop support, or related technical experience preferred; MSP experience is a plus, not a requirement. College degree preferred, ideally in Information Technology, Computer Science, Cybersecurity, or a related field. Equivalent experience and relevant certifications may be considered. Customer-facing experience in hospitality, retail, call centers, professional services, or other service-focused environments is valued when paired with a solid technical foundation. Certifications, home labs, Microsoft Learn, AI experimentation, and other self-directed learning are viewed as evidence of initiative and commitment to growth. Work Environment & Requirements Primarily in-office, Monday through Friday during normal business hours, with occasional after-hours work for projects, maintenance, or urgent customer needs. Ability to provide onsite support and travel locally to customer locations; valid driver's license required. Ability to perform basic desktop, network, and equipment installations and lift or move IT equipment up to approximately 50 pounds. Compensation: Above average compensation with Revenue and Profit Sharing. Health Insurance, Life Insurance, Dental, Vision and Disability Insurance. You may be a great fit if helping people feels rewarding, solving problems energizes you, AI makes you curious, feedback helps you grow, and you are looking for a career rather than simply your next job.
11/14/2026
Full time
Job Description Job Description Benefits: Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance Bonus based on performance Competitive salary Dental insurance Technology is what we work with. People are who we serve. The Opportunity: Join TeamLogic IT as a customer-service-first technical professional supporting multiple businesses, industries, and technologies. You do not need to know our entire stack on day one. You do need a solid IT foundation, a structured troubleshooting mindset, strong communication skills, and a genuine desire to learn, grow, and embrace AI-enabled support. Who We AreWe're a family-owned IT Managed Services Provider in Columbus, Ohio, helping small and midsized businesses get more from their technology through fully outsourced IT, co-managed services, supplemental support, and project-based solutions. As part of a nationwide franchise network of more than 360 locations, we combine the resources of a national organization with the culture, relationships, and flexibility of a locally owned business. We're growing and looking for people who want a career, not just another job. Our team members are empowered to make decisions, share ideas, take on new challenges, and help shape where the company is going. We believe hard work should be rewarded through competitive compensation, generous time off, profit sharing, career advancement opportunities, and a culture where people genuinely enjoy working and spending time together . Here, you won't be another number or a cog in the wheel. You'll have the opportunity to make a meaningful impact every day while building a career that can grow into advanced engineering, project management, leadership, and other opportunities within the company. Who We Are Looking For HUMBLE Low ego, owns mistakes, accepts feedback, shares credit, and asks for help when needed. HUNGRY Self-motivated, seeks challenges, pursues growth, and takes ownership of professional development. SMART People-smart, self-aware, empathetic, and able to communicate effectively with customers and teammates. What You Will Do Deliver exceptional support. Serve as a first point of contact by phone, email, remote support, and ticketing channels while creating a positive customer experience, even during difficult interactions. Troubleshoot and resolve. Diagnose common Windows, Microsoft 365, account, application, hardware, printer, endpoint, and connectivity issues using a structured process. Resolve or escalate. Make a thoughtful effort using documentation, vendor resources, teammates, and approved AI tools. Escalate promptly with clear notes, context, and troubleshooting already completed. Manage tickets and communication. Prioritize by impact and urgency, keep notes and time entries current, set expectations, and provide proactive updates so customers do not have to chase us. Document and improve. Maintain customer documentation and turn repeatable solutions into useful knowledge articles, procedures, and troubleshooting guides. Support projects. Assist senior engineers with workstation deployments, customer onboarding, Microsoft 365 initiatives, hardware refreshes, MFA/security rollouts, and basic network installations. Responsible AI Adoption Actively explores and adopts approved AI tools to improve troubleshooting, learning, communication, documentation, and the overall customer support experience. AI expertise is not required, but curiosity is. Experience experimenting with Microsoft Copilot, ChatGPT, or similar tools is valued. Uses AI as an assistant, not a substitute for judgment; verifies recommendations before acting and recognizes when an answer may be wrong. Protects customer information, uses only approved tools, follows security policies, and knows when to stop, ask, or escalate. Looks for opportunities to improve recurring work through AI, automation, PowerShell, RMM workflows, or better processes. Your Technical Foundation We do not expect you to know everything. We expect you to know how to troubleshoot and demonstrate that you can learn. WORKING FAMILIARITY • Windows 10/11 and common applications • Microsoft 365 applications and basic administration • Active Directory and/or Entra ID fundamentals • User accounts, permissions, password resets, and MFA • TCP/IP, DNS, DHCP, WiFi, and connectivity basics • Desktops, laptops, printers, peripherals, and basic hardware • Cybersecurity awareness, remote support, and ticketing concepts GREAT IF YOU HAVE BEEN EXPOSED TO • Microsoft Intune, Azure, and SharePoint • Firewalling, VLAN configuration, or wireless troubleshooting • RMM/PSA platforms and endpoint security tools • PowerShell, workflow automation, or scripting • Microsoft Copilot, Claude, or other AI tools • Windows Server • CompTIA or Microsoft certifications How You Work Customer service first. Listen actively, show empathy, communicate in plain language, remain calm under pressure, and never make a customer feel foolish for not understanding technology. Structured troubleshooting. Define the problem, ask thoughtful questions, test carefully, verify the outcome, document the resolution, and identify recurring issues. Appropriate urgency. Move quickly because technology interruptions affect the customer's work, but never sacrifice security, quality, documentation, or the customer experience. Balanced ownership. Research and attempt reasonable solutions independently, while having the humility and judgment to ask for help before time is wasted. Coachability and accountability. Own mistakes, apply feedback, follow established processes, and take responsibility for your learning and commitments. Adaptability. Embrace new tools, changing processes, AI, automation, and better ways of working rather than relying on "the way we have always done it." Experience & Education 1-3 years of IT support, help desk, desktop support, or related technical experience preferred; MSP experience is a plus, not a requirement. College degree preferred, ideally in Information Technology, Computer Science, Cybersecurity, or a related field. Equivalent experience and relevant certifications may be considered. Customer-facing experience in hospitality, retail, call centers, professional services, or other service-focused environments is valued when paired with a solid technical foundation. Certifications, home labs, Microsoft Learn, AI experimentation, and other self-directed learning are viewed as evidence of initiative and commitment to growth. Work Environment & Requirements Primarily in-office, Monday through Friday during normal business hours, with occasional after-hours work for projects, maintenance, or urgent customer needs. Ability to provide onsite support and travel locally to customer locations; valid driver's license required. Ability to perform basic desktop, network, and equipment installations and lift or move IT equipment up to approximately 50 pounds. Compensation: Above average compensation with Revenue and Profit Sharing. Health Insurance, Life Insurance, Dental, Vision and Disability Insurance. You may be a great fit if helping people feels rewarding, solving problems energizes you, AI makes you curious, feedback helps you grow, and you are looking for a career rather than simply your next job.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Date Posted: 2026-05-26 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Software Security Sensors and Effectors (S3E) Department is looking to hire a Sr Principal Software Security Engineer in Tucson, AZ. Raytheon Tucson, AZ Location Our Culture RTX Careers What You Will Do: Our mission is to provide world class Security Software to be used in deployed missile systems. This position requires understanding of real-time software design and the performance implications associated with specific System Security implementations. Involve with application and embedded software design, development, integration, and testing of real-time missile software. Apply System Security principles to the design and implementation of Missile software applications. Develop software applications using C and C++ languages on a variety of computing platforms Understand real-time software design and the performance implications associated with specific System Security implementations. Able to understand how position's efforts affect the "big picture" of the missile system and be able to develop or review detail solutions at the source code level. Work closely with the Systems Security Engineering team to define and implement requirements. Work in a common development environment to support and facilitate program ability to leverage specific capabilities. Interface with customer community to review technical design and support verification of system maturity. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) AND a minimum of 10 years of relevant software experience Experience with C / C++ Experience with Xilinx UltaScale+ MPSoC, Versal, or similar Embedded Processors Experience with embedded OS like VxWorks, Embedded Linux, or similar Embedded Software Security experience The ability to obtain and maintain an Interim Secret Level U.S. security clearance is required prior to start date with the ability to obtain program access after start . U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Experience with validation and verification of software applications Experience/Knowledge of any of the following: Linux/Unix environment Interfacing with FPGAs Interfacing with low-level memory drivers Inter-processor communication ARM Architecture Secure boot concepts Crypto graphic Algorithms Experience designing, implementing, testing, or fielding real-time security-oriented solutions on Department of Defense (DoD) programs (embedded experience highly preferred) Experience using security-relevant tools and devices for security auditing, network security, host/server security, communication security, or policy management. Experience in Agile and DevSecOps environments Experience in an Agile/Scrum/Kanban frameworks and development environments Experience using software configuration management and bug tracking tools Experience with Python / Perl Knowledge of modern computer architectures and hardware technologies including: PCIe, GPIO, I2C, SATA Field Programmable Gate Arrays (FPGAs) Application-Specific Integrated Circuits (ASICs) What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. "Tucson is Awesome": "Winter in Tucson": Learn More & Apply Now! Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-05-26 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Software Security Sensors and Effectors (S3E) Department is looking to hire a Sr Principal Software Security Engineer in Tucson, AZ. Raytheon Tucson, AZ Location Our Culture RTX Careers What You Will Do: Our mission is to provide world class Security Software to be used in deployed missile systems. This position requires understanding of real-time software design and the performance implications associated with specific System Security implementations. Involve with application and embedded software design, development, integration, and testing of real-time missile software. Apply System Security principles to the design and implementation of Missile software applications. Develop software applications using C and C++ languages on a variety of computing platforms Understand real-time software design and the performance implications associated with specific System Security implementations. Able to understand how position's efforts affect the "big picture" of the missile system and be able to develop or review detail solutions at the source code level. Work closely with the Systems Security Engineering team to define and implement requirements. Work in a common development environment to support and facilitate program ability to leverage specific capabilities. Interface with customer community to review technical design and support verification of system maturity. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) AND a minimum of 10 years of relevant software experience Experience with C / C++ Experience with Xilinx UltaScale+ MPSoC, Versal, or similar Embedded Processors Experience with embedded OS like VxWorks, Embedded Linux, or similar Embedded Software Security experience The ability to obtain and maintain an Interim Secret Level U.S. security clearance is required prior to start date with the ability to obtain program access after start . U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Experience with validation and verification of software applications Experience/Knowledge of any of the following: Linux/Unix environment Interfacing with FPGAs Interfacing with low-level memory drivers Inter-processor communication ARM Architecture Secure boot concepts Crypto graphic Algorithms Experience designing, implementing, testing, or fielding real-time security-oriented solutions on Department of Defense (DoD) programs (embedded experience highly preferred) Experience using security-relevant tools and devices for security auditing, network security, host/server security, communication security, or policy management. Experience in Agile and DevSecOps environments Experience in an Agile/Scrum/Kanban frameworks and development environments Experience using software configuration management and bug tracking tools Experience with Python / Perl Knowledge of modern computer architectures and hardware technologies including: PCIe, GPIO, I2C, SATA Field Programmable Gate Arrays (FPGAs) Application-Specific Integrated Circuits (ASICs) What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. "Tucson is Awesome": "Winter in Tucson": Learn More & Apply Now! Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Title: Senior Site Reliability Engineer Location: (City, State & Zip code): Louisville, KY, United States Hybrid - 50% Remote Duration: 10/19/2026 - 04/18/2027 Pre-Screening Question: Do you have 6+ years of IT infrastructure experience, including 3+ years focused on Site Reliability Engineering, cloud architecture, or platform engineering? Do you have hands-on experience with AWS, Azure, Kubernetes, Terraform, and GitLab CI/CD? Do you have experience with SLOs, SLIs, error budgets, automation/scripting, enterprise networking, and building internal tools or API integrations?
11/13/2026
Full time
Job Title: Senior Site Reliability Engineer Location: (City, State & Zip code): Louisville, KY, United States Hybrid - 50% Remote Duration: 10/19/2026 - 04/18/2027 Pre-Screening Question: Do you have 6+ years of IT infrastructure experience, including 3+ years focused on Site Reliability Engineering, cloud architecture, or platform engineering? Do you have hands-on experience with AWS, Azure, Kubernetes, Terraform, and GitLab CI/CD? Do you have experience with SLOs, SLIs, error budgets, automation/scripting, enterprise networking, and building internal tools or API integrations?
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
Payrate: $40.00 - $45.00/hr Summary: The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Responsibilities: Serve as the primary onsite IT support resource for employees within the office. Answer user inquiries regarding computer software, hardware, operating systems, and workplace technology solutions. Troubleshoot and resolve issues in person, remotely, via phone, or through ticketing systems. Install, configure, test, maintain, and support hardware, software, and peripheral devices. Provision, deploy, and support Mac and Windows endpoints, mobile devices, and accessories. Support user account access, identity management, and SaaS applications. Enter commands, perform diagnostics, and observe system functionality to verify correct operation and identify issues. Maintain accurate records of support requests, troubleshooting activities, resolutions, and installations. Read technical documentation, conduct diagnostics, and collaborate with users to investigate and resolve technical issues. Partner with remote IT, Security, Engineering, and Workplace teams to resolve escalated issues and improve service delivery. Assist with onboarding and offboarding activities, including device setup, account provisioning, and asset management. Create and maintain technical documentation and knowledge base articles. Provide support for conference rooms, Executive Briefing Centers (EBCs), training rooms, and all-hands spaces. Support and troubleshoot Teams Rooms, Zoom Rooms, and related collaboration technologies. Assist with executive meetings, customer presentations, company events, and hybrid meeting experiences. Troubleshoot displays, cameras, microphones, speakers, room controllers, presentation systems, and related AV equipment. Perform proactive room readiness checks and testing prior to meetings and events. Coordinate with AV vendors and workplace teams to ensure meeting spaces remain operational and aligned with business needs. Required Qualifications: Associate degree in a computer-related field or equivalent technical training and experience. 3-4 years of experience in IT Support, Desktop Support, Help Desk, or End User Services environments. Experience working independently as a primary or sole onsite IT support resource. Strong troubleshooting skills across hardware, software, operating systems, networking, and collaboration technologies. Experience supporting macOS and Windows environments. Experience supporting Google Workspace, and common SaaS applications. Familiarity with identity and access management platforms such as Okta, or similar technologies. Experience providing executive-level or white-glove support. Strong verbal and written communication skills. Excellent customer service, interpersonal, and problem-solving skills. Ability to prioritize workload, manage time effectively, and operate with minimal supervision. Preferred Qualifications: Experience supporting Teams Rooms, Zoom Rooms, or similar conference room technologies. Hands-on experience supporting AV systems in conference rooms, EBCs, event spaces, and executive environments. Familiarity with endpoint management platforms such as Jamf, Intune, Kandji, or similar tools. Experience supporting live events, executive briefings, and company-wide presentations. Knowledge of asset management and inventory management platforms. Top 3 must-have hard skills: 1.Enterprise IT Support / Desktop Support (3-4+ Years) Advanced troubleshooting of macOS and Windows devices. Experience supporting hardware, software, peripherals, mobile devices, and SaaS applications. Ability to independently resolve end-user issues in a corporate environment. 2. Executive Support & Workplace Technology (3+ Years) Experience providing white-glove support to senior leadership and executives. Supporting collaboration tools, identity and access management, and modern workplace technologies. Strong communication skills and ability to operate in high-visibility situations. 3. Audio Visual (AV) & Conference Room Support (2-3+ Years) Hands-on experience supporting Teams Rooms, Zoom Rooms, conference rooms, EBCs, and all-hands spaces. Troubleshooting displays, cameras, microphones, speakers, room controllers, and presentation technology. Experience supporting executive meetings, customer presentations, and live events. Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $45.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
11/13/2026
Full time
Payrate: $40.00 - $45.00/hr Summary: The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Responsibilities: Serve as the primary onsite IT support resource for employees within the office. Answer user inquiries regarding computer software, hardware, operating systems, and workplace technology solutions. Troubleshoot and resolve issues in person, remotely, via phone, or through ticketing systems. Install, configure, test, maintain, and support hardware, software, and peripheral devices. Provision, deploy, and support Mac and Windows endpoints, mobile devices, and accessories. Support user account access, identity management, and SaaS applications. Enter commands, perform diagnostics, and observe system functionality to verify correct operation and identify issues. Maintain accurate records of support requests, troubleshooting activities, resolutions, and installations. Read technical documentation, conduct diagnostics, and collaborate with users to investigate and resolve technical issues. Partner with remote IT, Security, Engineering, and Workplace teams to resolve escalated issues and improve service delivery. Assist with onboarding and offboarding activities, including device setup, account provisioning, and asset management. Create and maintain technical documentation and knowledge base articles. Provide support for conference rooms, Executive Briefing Centers (EBCs), training rooms, and all-hands spaces. Support and troubleshoot Teams Rooms, Zoom Rooms, and related collaboration technologies. Assist with executive meetings, customer presentations, company events, and hybrid meeting experiences. Troubleshoot displays, cameras, microphones, speakers, room controllers, presentation systems, and related AV equipment. Perform proactive room readiness checks and testing prior to meetings and events. Coordinate with AV vendors and workplace teams to ensure meeting spaces remain operational and aligned with business needs. Required Qualifications: Associate degree in a computer-related field or equivalent technical training and experience. 3-4 years of experience in IT Support, Desktop Support, Help Desk, or End User Services environments. Experience working independently as a primary or sole onsite IT support resource. Strong troubleshooting skills across hardware, software, operating systems, networking, and collaboration technologies. Experience supporting macOS and Windows environments. Experience supporting Google Workspace, and common SaaS applications. Familiarity with identity and access management platforms such as Okta, or similar technologies. Experience providing executive-level or white-glove support. Strong verbal and written communication skills. Excellent customer service, interpersonal, and problem-solving skills. Ability to prioritize workload, manage time effectively, and operate with minimal supervision. Preferred Qualifications: Experience supporting Teams Rooms, Zoom Rooms, or similar conference room technologies. Hands-on experience supporting AV systems in conference rooms, EBCs, event spaces, and executive environments. Familiarity with endpoint management platforms such as Jamf, Intune, Kandji, or similar tools. Experience supporting live events, executive briefings, and company-wide presentations. Knowledge of asset management and inventory management platforms. Top 3 must-have hard skills: 1.Enterprise IT Support / Desktop Support (3-4+ Years) Advanced troubleshooting of macOS and Windows devices. Experience supporting hardware, software, peripherals, mobile devices, and SaaS applications. Ability to independently resolve end-user issues in a corporate environment. 2. Executive Support & Workplace Technology (3+ Years) Experience providing white-glove support to senior leadership and executives. Supporting collaboration tools, identity and access management, and modern workplace technologies. Strong communication skills and ability to operate in high-visibility situations. 3. Audio Visual (AV) & Conference Room Support (2-3+ Years) Hands-on experience supporting Teams Rooms, Zoom Rooms, conference rooms, EBCs, and all-hands spaces. Troubleshooting displays, cameras, microphones, speakers, room controllers, and presentation technology. Experience supporting executive meetings, customer presentations, and live events. Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $45.00/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to :messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
