Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title: Network Security Architect Duration: 1 Year Location: Los Angeles, CA (On Site) Job Summary We are seeking an experienced Network Security Architect to assess, design, review, and enhance enterprise network security architecture. The ideal candidate will have strong expertise in network infrastructure, network security, and secure architecture design. The candidate will be responsible for evaluating existing network architecture, identifying security vulnerabilities and architectural gaps, and developing secure, scalable, and resilient network architecture solutions. The role requires the ability to analyze complex network designs, validate security controls, recommend improvements, and visually represent network architecture through detailed technical diagrams. Key Responsibilities Review, assess, and analyze existing enterprise network architecture, infrastructure, and security designs. Design and develop secure, scalable, and resilient network architecture solutions. Evaluate network topology, routing, switching, firewalls, VPNs, and network segmentation. Identify security vulnerabilities, architectural weaknesses, and potential risks within existing network infrastructure. Develop secure network designs incorporating network segmentation, security zones, Zero Trust principles, and defence-in-depth strategies. Review and validate existing and proposed network architecture to ensure security, scalability, reliability, and compliance with industry best practices. Evaluate network security controls, firewall configurations, access management, and network traffic flows. Recommend appropriate security solutions and architectural improvements to address identified gaps. Develop current-state and future-state network architecture diagrams. Create detailed network topology diagrams, security architecture diagrams, and network traffic flow visualizations. Use architecture visualization tools to communicate complex network designs to technical teams and stakeholders. Collaborate with network engineering, infrastructure, cybersecurity, and other technical teams to develop and validate architecture solutions. Prepare technical documentation, architecture recommendations, and design specifications. Required Technical Skills Extensive experience in enterprise network architecture and network security. Strong understanding of LAN, WAN, TCP/IP, routing, switching, VLANs, and network protocols. Experience with enterprise firewall technologies such as Palo Alto, Cisco, Fortinet, or Check Point. Strong knowledge of network segmentation, DMZ, VPN, IDS/IPS, and secure network connectivity. Experience designing, reviewing, and evaluating secure enterprise network infrastructure. Knowledge of Zero Trust Network Architecture and defense-in-depth security principles. Understanding of network security policies, access controls, and threat mitigation strategies. Experience with network architecture visualization and diagramming tools such as Microsoft Visio, Lucid chart, or Draw.io. Ability to translate complex technical requirements into secure network architecture designs. Preferred Qualifications Experience working with large-scale enterprise network environments. Knowledge of cloud network security architecture (AWS or Azure). Familiarity with cybersecurity frameworks and standards such as NIST, ISO 27001, and CIS Controls. Relevant networking or security certifications such as CCNP Security, CCIE Security, CISSP, or equivalent. Excellent analytical, problem-solving, documentation, and communication skills. Expected Deliverables Assessment and review of existing network architecture. Identification of network security gaps and architectural risks. Recommendations for secure network architecture improvements. Design and validation of proposed secure network architecture. Current-state and future-state network architecture diagrams. Network security design documentation and technical recommendations.
11/13/2026
Full time
Job Title: Network Security Architect Duration: 1 Year Location: Los Angeles, CA (On Site) Job Summary We are seeking an experienced Network Security Architect to assess, design, review, and enhance enterprise network security architecture. The ideal candidate will have strong expertise in network infrastructure, network security, and secure architecture design. The candidate will be responsible for evaluating existing network architecture, identifying security vulnerabilities and architectural gaps, and developing secure, scalable, and resilient network architecture solutions. The role requires the ability to analyze complex network designs, validate security controls, recommend improvements, and visually represent network architecture through detailed technical diagrams. Key Responsibilities Review, assess, and analyze existing enterprise network architecture, infrastructure, and security designs. Design and develop secure, scalable, and resilient network architecture solutions. Evaluate network topology, routing, switching, firewalls, VPNs, and network segmentation. Identify security vulnerabilities, architectural weaknesses, and potential risks within existing network infrastructure. Develop secure network designs incorporating network segmentation, security zones, Zero Trust principles, and defence-in-depth strategies. Review and validate existing and proposed network architecture to ensure security, scalability, reliability, and compliance with industry best practices. Evaluate network security controls, firewall configurations, access management, and network traffic flows. Recommend appropriate security solutions and architectural improvements to address identified gaps. Develop current-state and future-state network architecture diagrams. Create detailed network topology diagrams, security architecture diagrams, and network traffic flow visualizations. Use architecture visualization tools to communicate complex network designs to technical teams and stakeholders. Collaborate with network engineering, infrastructure, cybersecurity, and other technical teams to develop and validate architecture solutions. Prepare technical documentation, architecture recommendations, and design specifications. Required Technical Skills Extensive experience in enterprise network architecture and network security. Strong understanding of LAN, WAN, TCP/IP, routing, switching, VLANs, and network protocols. Experience with enterprise firewall technologies such as Palo Alto, Cisco, Fortinet, or Check Point. Strong knowledge of network segmentation, DMZ, VPN, IDS/IPS, and secure network connectivity. Experience designing, reviewing, and evaluating secure enterprise network infrastructure. Knowledge of Zero Trust Network Architecture and defense-in-depth security principles. Understanding of network security policies, access controls, and threat mitigation strategies. Experience with network architecture visualization and diagramming tools such as Microsoft Visio, Lucid chart, or Draw.io. Ability to translate complex technical requirements into secure network architecture designs. Preferred Qualifications Experience working with large-scale enterprise network environments. Knowledge of cloud network security architecture (AWS or Azure). Familiarity with cybersecurity frameworks and standards such as NIST, ISO 27001, and CIS Controls. Relevant networking or security certifications such as CCNP Security, CCIE Security, CISSP, or equivalent. Excellent analytical, problem-solving, documentation, and communication skills. Expected Deliverables Assessment and review of existing network architecture. Identification of network security gaps and architectural risks. Recommendations for secure network architecture improvements. Design and validation of proposed secure network architecture. Current-state and future-state network architecture diagrams. Network security design documentation and technical recommendations.
Credit Acceptance Corporation
Bellevue, Washington
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Dealers and customers trust Credit Acceptance with their financial data. Regulators expect us to prove that trust is earned. As the Vice President, Engineering - Security, Compliance and Trust (CISO), you will own how Credit Acceptance stays secure and compliant as we move to the cloud and put AI agents to work across the business. You will set the security strategy, lead the team that delivers it, and report on it to executive leadership and the Board. You are the company's designated CISO for regulatory purposes. You report to the CTO and have direct access to the Audit Committee, including a private session at least once a year. You will lead a team across security operations, security engineering (application, cloud, identity and AI security) and governance, risk and compliance. You will work closely with Engineering, Legal, Risk and Fraud so the secure path is also the fast path. Agents are a new kind of actor in our environment. They have their own identities and make their own decisions. You will own the controls and evidence that let us adopt them quickly and keep the trust of our customers and regulators. Hybrid from Southfield, MI; Bellevue, WA; or the San Francisco Bay Area. Outcomes and Activities Own the enterprise information security strategy, tied to business goals, regulatory requirements and Engineering's AI and modernization plans. Own security for the move from on-premises data centers to AWS. Every workload lands in a secure, standard landing zone, and we modernize or retire legacy technology. Lead vulnerability and exposure operations. Critical findings are fixed in hours, with AI-assisted prioritization and a person accountable for every decision. Own identity and privileged access for people, services and agents. Own data protection and privacy: classification, handling standards and controls on where sensitive data can go. Review privacy engineering with product and engineering teams so privacy-by-design holds across the product lifecycle, including how AI systems use and keep data. Manage third-party and vendor cyber risk, from due diligence through ongoing monitoring, including security service providers, auditors and penetration testers. Any partner that builds or runs AI for us meets the same controls as our own teams. Lead threat detection and incident response, including playbooks for compromised or misbehaving agents and executive tabletop exercises. Defend against AI-enabled attacks such as deepfake impersonation and synthetic identity fraud, with our fraud and operations teams. Define how AI agents are secured, with Engineering's architecture and platform leaders. Each agent is a first-class identity with least-privilege access. Govern how agents call tools and data, including Model Context Protocol servers, and set policy for what an agent may decide and what stays with a person. Test AI systems and agents before release and continuously in production for prompt injection, tool misuse and data exfiltration. Every agent has an audit trail and can be suspended. Keep a living inventory of AI systems, agents and the AI features inside the tools we buy, including unsanctioned use. Set acceptable-use, data-handling and third-party AI standards aligned to NIST AI RMF and ISO/IEC 42001. Build security into how software is specified, generated, tested and deployed, including AI-assisted development. Automated gates replace manual reviews. Lead compliance with the obligations of a public consumer lender: GLBA, NYDFS Part 500, SOX IT general controls, PCI DSS, state privacy laws and SEC cybersecurity disclosure. That includes audit and examiner response, and systems that produce evidence automatically, down to a record an examiner can follow of what an agent saw and what it changed. Report to the Board: regular updates, the annual NYDFS Part 500 CISO report to the Board and the annual NYDFS certification, using a small set of metrics that drive decisions. Lead the Company's Information Security Compliance Committee, which meets at least quarterly with the Company's Executive Leadership Team. Build and develop the security team: hiring, developing people, building the skills to secure and use AI, and a security-aware culture across Engineering and the business. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree (computer science or a related field preferred). 10+ years in information security, compliance or a related field. 10+ years leading an information security, compliance or risk team. Regulatory compliance experience in financial services, such as GLBA, NYDFS Part 500, SOX and PCI DSS. Experience leading business continuity and cyber incident response, including executive tabletop exercises and response to a significant incident. Strong familiarity with NIST CSF, ISO 27001/27002 and SOC 2. Strong knowledge of security architecture for cloud-native environments: identity and access management, encryption, network and endpoint controls and vulnerability management. Experience building security into CI/CD and software delivery. Practical experience securing AI-enabled systems or AI-assisted development in production, including identity and access, data protection and testing. Experience reporting security and risk to executive leadership and a Board. Preferred Master's degree. Financial services, fintech or consumer lending experience. AWS and Databricks security at production scale, including securing a migration from on-premises infrastructure. Agentic AI in production: agent identity, governed tool access such as Model Context Protocol, runtime controls and agent-specific incident response. AI-assisted detection, triage and response in a security operations center, with human oversight. SEC cybersecurity disclosure experience as the security leader of a public company. Risk assessment for AI systems and third-party AI vendors. CISSP, CISM or an equivalent security certification. Knowledge and Skills Architecture: Ability to design security architecture that is built in by default and enforced through automation, not manual review. AI and Agent Security: Working knowledge of how agents are attacked and how they fail (prompt injection, tool misuse, identity and privilege abuse, memory poisoning) and the controls that contain them, drawing on the OWASP Top 10 for Agentic Applications, NIST AI RMF and ISO/IEC 42001. Risk Judgment: Ability to weigh security risk against business value, decide what an agent or a team may do on its own, and explain the tradeoff and the evidence plainly. Holds the higher bar and says so. Executive Communication: Ability to turn technical and AI risk into clear decisions for executives and the Board. Leadership and Influence: Ability to build a strong team, challenge the status quo, and earn trust across Engineering, Legal, Compliance, Risk and the business without relying on authority. Target Compensation: This position offers a competitive base salary, with a range of $300,000 - $400,000. This position is eligible for equity and annual cash bonuses. Final compensation within the range is influenced by many factors including assigned hub location, role-specific skills, depth and experience level, industry background, relevant education and certifications. This position follows a hybrid work model, offering two work-from-home days and three standard in-office days each week with the team and key stakeholders at a local office. INDENGLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role . click apply for full job details
11/13/2026
Full time
At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation. Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact. Dealers and customers trust Credit Acceptance with their financial data. Regulators expect us to prove that trust is earned. As the Vice President, Engineering - Security, Compliance and Trust (CISO), you will own how Credit Acceptance stays secure and compliant as we move to the cloud and put AI agents to work across the business. You will set the security strategy, lead the team that delivers it, and report on it to executive leadership and the Board. You are the company's designated CISO for regulatory purposes. You report to the CTO and have direct access to the Audit Committee, including a private session at least once a year. You will lead a team across security operations, security engineering (application, cloud, identity and AI security) and governance, risk and compliance. You will work closely with Engineering, Legal, Risk and Fraud so the secure path is also the fast path. Agents are a new kind of actor in our environment. They have their own identities and make their own decisions. You will own the controls and evidence that let us adopt them quickly and keep the trust of our customers and regulators. Hybrid from Southfield, MI; Bellevue, WA; or the San Francisco Bay Area. Outcomes and Activities Own the enterprise information security strategy, tied to business goals, regulatory requirements and Engineering's AI and modernization plans. Own security for the move from on-premises data centers to AWS. Every workload lands in a secure, standard landing zone, and we modernize or retire legacy technology. Lead vulnerability and exposure operations. Critical findings are fixed in hours, with AI-assisted prioritization and a person accountable for every decision. Own identity and privileged access for people, services and agents. Own data protection and privacy: classification, handling standards and controls on where sensitive data can go. Review privacy engineering with product and engineering teams so privacy-by-design holds across the product lifecycle, including how AI systems use and keep data. Manage third-party and vendor cyber risk, from due diligence through ongoing monitoring, including security service providers, auditors and penetration testers. Any partner that builds or runs AI for us meets the same controls as our own teams. Lead threat detection and incident response, including playbooks for compromised or misbehaving agents and executive tabletop exercises. Defend against AI-enabled attacks such as deepfake impersonation and synthetic identity fraud, with our fraud and operations teams. Define how AI agents are secured, with Engineering's architecture and platform leaders. Each agent is a first-class identity with least-privilege access. Govern how agents call tools and data, including Model Context Protocol servers, and set policy for what an agent may decide and what stays with a person. Test AI systems and agents before release and continuously in production for prompt injection, tool misuse and data exfiltration. Every agent has an audit trail and can be suspended. Keep a living inventory of AI systems, agents and the AI features inside the tools we buy, including unsanctioned use. Set acceptable-use, data-handling and third-party AI standards aligned to NIST AI RMF and ISO/IEC 42001. Build security into how software is specified, generated, tested and deployed, including AI-assisted development. Automated gates replace manual reviews. Lead compliance with the obligations of a public consumer lender: GLBA, NYDFS Part 500, SOX IT general controls, PCI DSS, state privacy laws and SEC cybersecurity disclosure. That includes audit and examiner response, and systems that produce evidence automatically, down to a record an examiner can follow of what an agent saw and what it changed. Report to the Board: regular updates, the annual NYDFS Part 500 CISO report to the Board and the annual NYDFS certification, using a small set of metrics that drive decisions. Lead the Company's Information Security Compliance Committee, which meets at least quarterly with the Company's Executive Leadership Team. Build and develop the security team: hiring, developing people, building the skills to secure and use AI, and a security-aware culture across Engineering and the business. Competencies Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements Bachelor's degree (computer science or a related field preferred). 10+ years in information security, compliance or a related field. 10+ years leading an information security, compliance or risk team. Regulatory compliance experience in financial services, such as GLBA, NYDFS Part 500, SOX and PCI DSS. Experience leading business continuity and cyber incident response, including executive tabletop exercises and response to a significant incident. Strong familiarity with NIST CSF, ISO 27001/27002 and SOC 2. Strong knowledge of security architecture for cloud-native environments: identity and access management, encryption, network and endpoint controls and vulnerability management. Experience building security into CI/CD and software delivery. Practical experience securing AI-enabled systems or AI-assisted development in production, including identity and access, data protection and testing. Experience reporting security and risk to executive leadership and a Board. Preferred Master's degree. Financial services, fintech or consumer lending experience. AWS and Databricks security at production scale, including securing a migration from on-premises infrastructure. Agentic AI in production: agent identity, governed tool access such as Model Context Protocol, runtime controls and agent-specific incident response. AI-assisted detection, triage and response in a security operations center, with human oversight. SEC cybersecurity disclosure experience as the security leader of a public company. Risk assessment for AI systems and third-party AI vendors. CISSP, CISM or an equivalent security certification. Knowledge and Skills Architecture: Ability to design security architecture that is built in by default and enforced through automation, not manual review. AI and Agent Security: Working knowledge of how agents are attacked and how they fail (prompt injection, tool misuse, identity and privilege abuse, memory poisoning) and the controls that contain them, drawing on the OWASP Top 10 for Agentic Applications, NIST AI RMF and ISO/IEC 42001. Risk Judgment: Ability to weigh security risk against business value, decide what an agent or a team may do on its own, and explain the tradeoff and the evidence plainly. Holds the higher bar and says so. Executive Communication: Ability to turn technical and AI risk into clear decisions for executives and the Board. Leadership and Influence: Ability to build a strong team, challenge the status quo, and earn trust across Engineering, Legal, Compliance, Risk and the business without relying on authority. Target Compensation: This position offers a competitive base salary, with a range of $300,000 - $400,000. This position is eligible for equity and annual cash bonuses. Final compensation within the range is influenced by many factors including assigned hub location, role-specific skills, depth and experience level, industry background, relevant education and certifications. This position follows a hybrid work model, offering two work-from-home days and three standard in-office days each week with the team and key stakeholders at a local office. INDENGLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role . click apply for full job details
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Greenbaum Rowe Smith & Davis, LLP
Roseland, New Jersey
Job Title: IT Security Engineer Position Overview: Greenbaum Law is seeking a hands-on, high-impact IT Security Engineer to serve as our primary technical defender and security subject matter expert. In this role, you will safeguard highly confidential client data, maintain strict ethical walls, and balance daily operations with strategic engineering. Core Responsibilities Security Operations & Engineering: Design, deploy, and manage the firm's security stack, including firewalls, email gateways, and SIEM platforms. Vendor & EDR Management: Partner with external vendors to configure and deploy EDR and network IDS/IPS sensors. Identity & Mobile Security: Administer identity governance (MFA, SSO, Conditional Access) and MDM policies for secure remote access. Ethical Walls & Data Isolation: Implement and audit security barriers within Document Management Systems (DMS) to prevent conflicts of interest. Incident Response: Monitor automated alerts, investigate potential compromises, and act as technical lead during incident containment. Vulnerability Management: Conduct regular internal scans and manage routine system patching across endpoints and servers. Client Audits & Compliance: Partner with IT leadership to answer client security questionnaires aligned with CIS and NIST standards. Third-Party Risk: Evaluate the security posture of vendors supporting eDiscovery, litigation support, and accounting. Required Qualifications & Skills Experience: At least 3+ years of dedicated information security engineering experience. Prior experience in a professional services environment (law firm, accounting, finance) is highly preferred. Technical Stack Mastery: Experience: At least 3 years of dedicated information security engineering experience. Professional services experience (law firm, finance, accounting) is highly preferred. M365 Security Stack: Advanced experience with Microsoft 365 Security Suite (Defender, Intune, Entra ID, Purview). Enterprise Platforms: Hands-on proficiency with modern enterprise platforms (e.g., CrowdStrike, SentinelOne, Cisco). Network & Protocols: Strong knowledge of secure file transfers, data encryption, and remote access (VPN, ZTNA). Autonomy: Proven ability to manage multiple tools independently and pivot quickly between daily operations and project engineering. Soft Skills: Exceptional discretion regarding confidential data and the ability to explain technical risks simply to non-technical stakeholders. Preferred Qualifications Legal Tech: Familiarity securing Document Management Systems (iManage, NetDocuments) or eDiscovery tools (Relativity). Certifications: Certified Information Systems Security Professional (CISSP). Security+ or equivalent is required with more advanced certifications preferred. Work Environment & Benefits: This is a full-time, onsite position. Candidates must be comfortable working collaboratively in person with attorneys and administrative teams. We offer a competitive benefits package alongside the base salary. How to Apply: Qualified candidates should submit a resume and a brief summary of relevant experience to using ISENJ as the subject line. Greenbaum, Rowe, Smith & Davis, LLP is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at the firm are considered without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases. Prior to receiving an offer of employment, a standard background check must be completed.
11/13/2026
Full time
Job Title: IT Security Engineer Position Overview: Greenbaum Law is seeking a hands-on, high-impact IT Security Engineer to serve as our primary technical defender and security subject matter expert. In this role, you will safeguard highly confidential client data, maintain strict ethical walls, and balance daily operations with strategic engineering. Core Responsibilities Security Operations & Engineering: Design, deploy, and manage the firm's security stack, including firewalls, email gateways, and SIEM platforms. Vendor & EDR Management: Partner with external vendors to configure and deploy EDR and network IDS/IPS sensors. Identity & Mobile Security: Administer identity governance (MFA, SSO, Conditional Access) and MDM policies for secure remote access. Ethical Walls & Data Isolation: Implement and audit security barriers within Document Management Systems (DMS) to prevent conflicts of interest. Incident Response: Monitor automated alerts, investigate potential compromises, and act as technical lead during incident containment. Vulnerability Management: Conduct regular internal scans and manage routine system patching across endpoints and servers. Client Audits & Compliance: Partner with IT leadership to answer client security questionnaires aligned with CIS and NIST standards. Third-Party Risk: Evaluate the security posture of vendors supporting eDiscovery, litigation support, and accounting. Required Qualifications & Skills Experience: At least 3+ years of dedicated information security engineering experience. Prior experience in a professional services environment (law firm, accounting, finance) is highly preferred. Technical Stack Mastery: Experience: At least 3 years of dedicated information security engineering experience. Professional services experience (law firm, finance, accounting) is highly preferred. M365 Security Stack: Advanced experience with Microsoft 365 Security Suite (Defender, Intune, Entra ID, Purview). Enterprise Platforms: Hands-on proficiency with modern enterprise platforms (e.g., CrowdStrike, SentinelOne, Cisco). Network & Protocols: Strong knowledge of secure file transfers, data encryption, and remote access (VPN, ZTNA). Autonomy: Proven ability to manage multiple tools independently and pivot quickly between daily operations and project engineering. Soft Skills: Exceptional discretion regarding confidential data and the ability to explain technical risks simply to non-technical stakeholders. Preferred Qualifications Legal Tech: Familiarity securing Document Management Systems (iManage, NetDocuments) or eDiscovery tools (Relativity). Certifications: Certified Information Systems Security Professional (CISSP). Security+ or equivalent is required with more advanced certifications preferred. Work Environment & Benefits: This is a full-time, onsite position. Candidates must be comfortable working collaboratively in person with attorneys and administrative teams. We offer a competitive benefits package alongside the base salary. How to Apply: Qualified candidates should submit a resume and a brief summary of relevant experience to using ISENJ as the subject line. Greenbaum, Rowe, Smith & Davis, LLP is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at the firm are considered without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases. Prior to receiving an offer of employment, a standard background check must be completed.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: You'll help build Confluent Cloud's AI capabilities - the layer that lets customers bring AI and AI agents capabilities directly to their real-time data. Instead of moving data out to a separate system to run inference or build an agent, our customers do it in place, on streaming data, as part of the same platform they already use to move and process events at scale. As an engineer, you'll own delivery of significant pieces of this product - not just writing code, but deciding how a capability should work across the services that make it up. The interesting problems here rarely live in one place: shipping something like inference-on-streaming-data or an AI agent that reacts to live events touches several systems at once - the user-facing API, the services that manage model and agent lifecycle, the control plane that schedules and runs the work, and the serving layer that actually executes inference. You'll be expected to reason across those boundaries, make sound design calls, and get engineers inside and outside the team aligned on the approach. What You Will Do: Design and build the backend services (primarily Go, Java, and Python) that run AI and model inference on real-time data. Own features end to end - drafting the design, aligning stakeholders inside and outside the team, and driving the decision to a conclusion. Make the technical calls on systems that span teams: model lifecycle, inference routing, and agent execution. Own the quality of what you ship - code, test coverage, documentation, operability, and rollout safety. This is production infrastructure serving live inference, so reliability isn't an afterthought. Make the engineers around you better through code review, design feedback, and being someone the team trusts with ambiguous, cross-cutting work. Participate in on-call for the services your team owns, and help keep the team's processes and rituals healthy. Required Skills 10+ years of significant experience designing, building, and operating distributed systems or cloud-native backend infrastructure in production .Strong working knowledge of Kubernetes and distributed-systems patterns (control loops, API servers, high-scale control planes), plus the fundamentals - containerization, networking, resource isolation. Proficiency in at least one of Go, Java, or Python, and the willingness to work across all three. A track record of leading cross-team technical work: turning ambiguous requirements into designs others can rally behind. Excellent written and verbal communication - you can write a design doc that aligns people who don't report to you. Preferred Skills Exposure to model serving, LLM/agent infrastructure, or streaming data systems. You don't need a background in ML research or model training - this role is about building and operating the platform that serves AI reliably at scale, not inventing the models. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Innovative Defense Technologies
Fall River, Massachusetts
Job Description Job Description Description About The Role: Innovative Defense Technologies (IDT), a leading defense technology company, is seeking a Systems Infrastructure Engineer to be a part of our Undersea Warfare team based out of our Fall River, MA location. We are looking for a highly capable engineer who excels in virtualization, hardware integration, and enterprise Linux management. If you have a passion for bare-metal deployments, managing complex hypervisors, and optimizing datacenter performance, this role offers a hands-on opportunity to support highly available, bare-metal systems in a fast-paced setting. Clearance & Location Requirements: All applicants must be able to obtain/maintain an active Secret U.S. Security Clearance. This is a fully on-site position, based out of our Fall River, MA location. Key Responsibilities What You Will Do: Private Cloud & Virtualization: Deploy, manage, and troubleshoot enterprise-grade virtualization platforms (VMware/ESXi), ensuring high availability and seamless resource scaling for private cloud clusters. OS & Hardware Integration: Maintain and optimize Linux-based operating systems (specifically RHEL) running on enterprise hardware like Dell PowerEdge servers, including kernel tuning, bootloaders, and system initialization. Infrastructure Networking: Configure and support physical and virtual networking components, utilizing Cisco hardware for routing, switching, VLANs, and firewall management. Systematic Debugging: Diagnose hardware, hypervisor, and OS-level issues across the stack to maintain continuous operational readiness. Security Implementation: Apply robust security configurations, ensuring compliance with required frameworks across all deployed nodes. Technical Documentation: Create clear architectural diagrams and actionable engineering plans for cross-functional project teams. Skills, Knowledge & Expertise Who You Are (Required): Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related field or equivalent full-time professional experience. 3+ years of demonstrated professional or advanced practical experience configuring bare-metal servers, hypervisors, and Linux operating systems. Technical Foundation: Strong command of enterprise virtualization and datacenter infrastructure configuration and management. Agility: Demonstrated ability to pivot between multiple projects and adapt to shifting priorities in an agile environment. Communication: Excellence in conveying technical details to both engineering peers and non-technical stakeholders. Domain Knowledge: In-depth knowledge of the Submarine Warfare Federated Tactical Systems (SWFTS) architecture, including legacy integration, with advanced, detailed expertise in the AN/BYG-1 combat control subsystem and BYG virtualization environments. Ability to travel up to 10% What Makes You Stand Out: Advanced experience with VMware ESXi, vCenter, and Red Hat Enterprise Linux. Hands-on knowledge of Cisco networking architectures and Software-Defined Networking (SDN). Familiarity with automation and scripting (Shell scripting, Python, Ansible). Familiarity with DISA STIGs or other Risk Management Frameworks (RMF). Encouraged Certifications: VMware, Red Hat, Cisco, and/or Security+ (or equivalent IAT Level II). If you see yourself reflected in this role and are excited about the impact you could make, we encourage you to apply! If you know someone who may be a great fit, please feel free to share this opportunity with your network. Pay Range : $90,000 - $150,000 or $114,000 - $184,000 This amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. Job Benefits Why Work at Innovative Defense Technologies (IDT): We pride ourselves on a work environment where hard work is balanced with camaraderie and a strong team spirit. Our infrastructure and engineering teams thrive on mutual support, creative problem-solving, and a shared commitment to technical excellence. We are serious about our deliverables, but we believe a positive, vibrant workplace is essential to getting the best out of our people. IDT is a growing company with a vibrant, entrepreneurial culture. We are headquartered in Arlington, VA with additional offices in Fall River, MA; Mount Laurel, NJ; and San Diego, CA. At each location, our employees work together in a modern, snack-filled, and social office space, designing innovative solutions for our defense industry customers. We offer employees competitive pay and benefits including: Generous benefits package Competitive PTO Paid holidays 401(k) with immediate vesting and matching 9/80 optional schedule (2nd and 4th Friday off every month) Tuition Assistance Reimbursement Program Professional Development Resources Pre-Tax Commuter Benefits Organization-Wide Monthly Tech Connect Events Annual Employee Recognition Awards Regular Social Events and Catered Lunches EEO Statement: IDT is an Equal Opportunity employer.
11/13/2026
Full time
Job Description Job Description Description About The Role: Innovative Defense Technologies (IDT), a leading defense technology company, is seeking a Systems Infrastructure Engineer to be a part of our Undersea Warfare team based out of our Fall River, MA location. We are looking for a highly capable engineer who excels in virtualization, hardware integration, and enterprise Linux management. If you have a passion for bare-metal deployments, managing complex hypervisors, and optimizing datacenter performance, this role offers a hands-on opportunity to support highly available, bare-metal systems in a fast-paced setting. Clearance & Location Requirements: All applicants must be able to obtain/maintain an active Secret U.S. Security Clearance. This is a fully on-site position, based out of our Fall River, MA location. Key Responsibilities What You Will Do: Private Cloud & Virtualization: Deploy, manage, and troubleshoot enterprise-grade virtualization platforms (VMware/ESXi), ensuring high availability and seamless resource scaling for private cloud clusters. OS & Hardware Integration: Maintain and optimize Linux-based operating systems (specifically RHEL) running on enterprise hardware like Dell PowerEdge servers, including kernel tuning, bootloaders, and system initialization. Infrastructure Networking: Configure and support physical and virtual networking components, utilizing Cisco hardware for routing, switching, VLANs, and firewall management. Systematic Debugging: Diagnose hardware, hypervisor, and OS-level issues across the stack to maintain continuous operational readiness. Security Implementation: Apply robust security configurations, ensuring compliance with required frameworks across all deployed nodes. Technical Documentation: Create clear architectural diagrams and actionable engineering plans for cross-functional project teams. Skills, Knowledge & Expertise Who You Are (Required): Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related field or equivalent full-time professional experience. 3+ years of demonstrated professional or advanced practical experience configuring bare-metal servers, hypervisors, and Linux operating systems. Technical Foundation: Strong command of enterprise virtualization and datacenter infrastructure configuration and management. Agility: Demonstrated ability to pivot between multiple projects and adapt to shifting priorities in an agile environment. Communication: Excellence in conveying technical details to both engineering peers and non-technical stakeholders. Domain Knowledge: In-depth knowledge of the Submarine Warfare Federated Tactical Systems (SWFTS) architecture, including legacy integration, with advanced, detailed expertise in the AN/BYG-1 combat control subsystem and BYG virtualization environments. Ability to travel up to 10% What Makes You Stand Out: Advanced experience with VMware ESXi, vCenter, and Red Hat Enterprise Linux. Hands-on knowledge of Cisco networking architectures and Software-Defined Networking (SDN). Familiarity with automation and scripting (Shell scripting, Python, Ansible). Familiarity with DISA STIGs or other Risk Management Frameworks (RMF). Encouraged Certifications: VMware, Red Hat, Cisco, and/or Security+ (or equivalent IAT Level II). If you see yourself reflected in this role and are excited about the impact you could make, we encourage you to apply! If you know someone who may be a great fit, please feel free to share this opportunity with your network. Pay Range : $90,000 - $150,000 or $114,000 - $184,000 This amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. Job Benefits Why Work at Innovative Defense Technologies (IDT): We pride ourselves on a work environment where hard work is balanced with camaraderie and a strong team spirit. Our infrastructure and engineering teams thrive on mutual support, creative problem-solving, and a shared commitment to technical excellence. We are serious about our deliverables, but we believe a positive, vibrant workplace is essential to getting the best out of our people. IDT is a growing company with a vibrant, entrepreneurial culture. We are headquartered in Arlington, VA with additional offices in Fall River, MA; Mount Laurel, NJ; and San Diego, CA. At each location, our employees work together in a modern, snack-filled, and social office space, designing innovative solutions for our defense industry customers. We offer employees competitive pay and benefits including: Generous benefits package Competitive PTO Paid holidays 401(k) with immediate vesting and matching 9/80 optional schedule (2nd and 4th Friday off every month) Tuition Assistance Reimbursement Program Professional Development Resources Pre-Tax Commuter Benefits Organization-Wide Monthly Tech Connect Events Annual Employee Recognition Awards Regular Social Events and Catered Lunches EEO Statement: IDT is an Equal Opportunity employer.
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
11/13/2026
Full time
Job Description Job Description Job title: Datacenter Technician. Location: Springdale, AR. Working Schedule : Monday through Thursday from 21:00 hrs to 07:00 hrs. Job Type: Full-time Job Description Hands & Feet Engineer to be part of an Infrastructure Delivery team and is responsible for the hands & feet technical support in the data center. The Provides support all operations and engineering team members who would need physical technical support in the data center for fixing an issue or working on a project. He would also be responsible for ensuring safety and security, vendor access control at data center. Description: • Responsible for timely execution of data center services such as remote hands, customer installations and service requests. • Act as primary technical and operational contact for data center customers - local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation. • Datacenter hardware technician, able to support data center operations & activities, able to lift servers & network devices which are heavy, racking, cabling, unracking etc in the datacenter, able to support most of the industry standard server, storage and network infrastructure from cisco hardware, Dell & IBM servers, able to support remote teams as hands & feet. • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. • Supervises all vendor activity and installations, in coordination with internal and external teams, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. • Manages all local customer installations, in coordination with local data center provider as well as engineering and operational teams • Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements. • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel. • Develop, implement, and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Client's standards and industry best practices. • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors, and customers. • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Client's performance standards and scopes of work. • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. • Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data. Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/13/2026
Full time
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
Edgewater Federal Solutions, Inc.
Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
11/13/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Pocatello, ID. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance. Must be willing to sit for a CI Poly after being hired. Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Proficiency in ability to generate interpret wiring and cabling diagrams in Visio and CADD. Proficiency in Microsoft Office (Project, Excel, Word, etc.). Monitors data center IT and environmental systems for failures and coordinates with vendors or repair technicians for repairs or replacements. Assist the FBI in developing, managing, sustaining, and using a tracking database and scanning gun for hardware inventory control, including IT and system equipment, warranty status, and maintenance agreement applications. Manage (i.e., stock, store, issue), control, document, sustain, and maintain expendable and non-expendable parts and tools and cable inventories of FBI and vendor equipment. Perform IT and system hardware maintenance and IT or system equipment replacement services in response to requested maintenance. Keep Data Center infrastructure and IT equipment in operating condition consistent with OEM requirements, performing corrective, adaptive, and preventative maintenance tasks as needed and/or scheduled. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/13/2026
Full time
Job Description Job Description DATA CENTER TECHNICIAN Location; Santa Clara, CA JOB DESCRIPTION The Data Center Technician is responsible for supporting the day-to-day physical operations of Multi-Business Engineering (MBE) product labs in Santa Clara. This role focuses on hardware installation and removal, rack-and-stack activities, inventory control, shipping and receiving, equipment handling, and maintaining a clean, safe, and organized lab environment. The technician will work closely with engineering, IT infrastructure, logistics, and facilities teams to ensure that lab equipment is properly received, tracked, deployed, stored, relocated, and shipped as required. The ideal candidate is hands-on, detail-oriented, and capable of managing physical lab operations efficiently in a fast-paced engineering environment. KEY RESPONSIBILITIES Racking and Stacking Rack and un-rack servers, network switches, storage devices, and other lab equipment. Install rack rails, mounting brackets, shelves, and related hardware. Perform physical installation and removal of equipment according to provided instructions and rack layouts. Connect and organize power cables, Ethernet cables, and fiber-optic cables as required. Assist with server relocations, rack reorganization, and lab hardware deployments. Inventory and Asset Management Maintain accurate inventory records for servers, switches, components, cables, and other lab equipment. Record equipment details, including asset tags, serial numbers, model numbers, quantities, and locations. Shipping and Receiving Receive incoming hardware shipments and verify items against purchase orders, packing slips, and delivery documentation. Inspect incoming equipment for visible damage and report discrepancies or missing items. Unpack, label, and register received hardware in the inventory system. Prepare servers, components, and other equipment for shipment, return, or relocation. Lab Cleanliness and Organization Maintain a clean, orderly, and safe engineering lab environment. Keep racks, workbenches, storage shelves, and equipment staging areas organized. Perform routine lab housekeeping, including removing packaging materials and disposing of waste according to lab procedures. Hardware Handling and General Lab Support Assist with hardware deployments, equipment relocations, and lab setup activities. Perform visual inspections of servers, boards, cables, and hardware components. Assist engineering teams with staging and organizing equipment for testing and validation. Work independently on assigned tasks and coordinate with cross-functional teams to complete requests on time. QUALIFICATIONS Education High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Electronics, or a related technical field preferred. Required Skills and Experience Hands-on experience installing, mounting, and removing servers, switches, and other hardware in equipment racks (racking and stacking). Experience tracking server hardware, components, cables, and lab assets while maintaining accurate inventory records. Experience with receiving, inspecting, documenting, labeling, packing, and shipping hardware and equipment. Ability to maintain a clean, organized, and safe lab environment, including proper cable management and equipment organization. Ability to safely handle IT equipment, follow established procedures, and coordinate effectively with engineering, logistics, and facilities teams. Technical Knowledge and Proficiencies Familiarity with server racks, rack rails, mounting hardware, and cable management accessories. Knowledge of servers, switches, storage devices, and other data center equipment. Experience using barcode scanners, asset tags, and inventory tracking systems. Familiarity with inventory management tools, spreadsheets, and asset management platforms such as GLPI. Knowledge of shipping and receiving documentation and package tracking systems. Basic understanding of Ethernet, fiber-optic, and power cables, as well as rack power distribution units (PDUs). Basic knowledge of server hardware components, including CPUs, memory, storage drives, and power supplies. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
11/13/2026
Full time
Job Description Job Description Job Title: Data Center Network Engineer Location: Henrico-VA / TX - Onsite Employment Type: W2 Experience Required: 1-3+Years Job Summary We are seeking a motivated and detail-oriented Data Center Network Engineer to join our Infrastructure Operations team. The ideal candidate will assist in deploying, configuring, maintaining, and troubleshooting network and server infrastructure across data centers and Point of Presence (POP) locations. This role offers an excellent opportunity to gain hands-on experience with enterprise networking, data center operations, infrastructure deployment, asset management, and network support in a fast-paced environment. Key Responsibilities Deploy, configure, and support network and server infrastructure in data centers and POP environments. Assist with installation, rack-and-stack activities, cabling, and hardware deployments. Create and maintain rack elevations, floor plans, wiring diagrams, and port mapping documentation. Monitor, troubleshoot, and resolve network and server hardware issues. Support asset inventory management and tracking of networking equipment. Coordinate with Network Engineering, Logistics, and third-party vendors during infrastructure deployments. Assist in calculating power, space, and cooling requirements for network equipment installations. Participate in equipment upgrades, migrations, and network turn-up activities. Follow and maintain RMA processes for defective hardware and vendor replacements. Create and update technical documentation, operational procedures, and deployment records. Utilize internal tools and scripts to monitor, configure, and maintain network devices and servers. Escalate complex technical issues to senior engineering teams when necessary. Adhere to data center operational standards, safety procedures, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. 1-3 years of experience supporting enterprise networks, data centers, or IT infrastructure environments. Basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching concepts. Experience with network devices such as Cisco, Juniper, Arista, or similar platforms. Familiarity with Linux and Windows server environments. Understanding of structured cabling, fiber optics, and rack infrastructure. Knowledge of hardware installation, troubleshooting, and asset management processes. Strong problem-solving, communication, and documentation skills. Ability to work in a data center environment and lift equipment as required. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic
Applied Researcher 5 At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. What You'll Do: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies; Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more, to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Lead cross-functional research threads that bridge prototype model development and deployment with ML engineering partners, ensuring scientific insights translate to production impact The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms Has a deep understanding of the foundations of AI methodologies Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes Experience in delivering libraries, platform level code or solution level code to existing products A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, High Performance Computing, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on Generative AI (LLMs, Diffusion models and related approaches) or Masters with 5 years of industrial research experience in deep learning based techniques Multiple publications at top-tier venues (e.g., KDD, SIGIR, RecSys, NeurIPS, ICLR) on topics related to generative recommendation, retrieval-augmented generation (RAG), LLM-based agents, or large-scale semantic search Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Behavioral Models PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series) Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR Experience training foundation models from scratch or significantly adapting large-scale models (10B+ parameters) for complex financial data, transactional sequences, or user behavior graphs Track record of scaling graph models to greater than 50M nodes and operating within high-velocity, real-time streaming data environments Contributions to common open source frameworks (pytorch-geometric, DGL) Proposed new methods for inference or representation learning on graphs or sequences Worked datasets with 100m+ users Optimization (Training & Inference) Multiple years of experience or publications focused on model sparsification, quantization, training parallelism/partitioning design, or gradient checkpointing for 10B+ parameter models Hands-on experience with large-scale orchestration systems (Kubernetes, KubeRay) and contributions to common open-source ML frameworks (PyTorch-Geometric, DGL, HuggingFace) Experience building and deploying deep learning-based recommender systems at scale (100M+ users or items), ideally within travel, personalization, or e-commerce contexts Finetuning PhD focused on topics related to aligning Large Language Models for recommendation and search tasks via Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), or Direct Preference Optimization (DPO) Experience deploying a fine-tuned large language model optimized for serving performance Proven ability to design and lead small-scale research initiatives, guiding junior researchers or engineers through experimental design and evaluation Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher 5 McLean, VA: $262,500 - $299,600 for Applied Researcher 5 New York, NY: $286,400 - $326,800 for Applied Researcher 5 San Francisco, CA: $286,400 - $326,800 for Applied Researcher 5 San Jose, CA: $286,400 - $326,800 for Applied Researcher 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including . click apply for full job details
11/13/2026
Full time
Applied Researcher 5 At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. What You'll Do: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies; Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more, to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Lead cross-functional research threads that bridge prototype model development and deployment with ML engineering partners, ensuring scientific insights translate to production impact The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms Has a deep understanding of the foundations of AI methodologies Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes Experience in delivering libraries, platform level code or solution level code to existing products A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, High Performance Computing, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on Generative AI (LLMs, Diffusion models and related approaches) or Masters with 5 years of industrial research experience in deep learning based techniques Multiple publications at top-tier venues (e.g., KDD, SIGIR, RecSys, NeurIPS, ICLR) on topics related to generative recommendation, retrieval-augmented generation (RAG), LLM-based agents, or large-scale semantic search Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Behavioral Models PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series) Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR Experience training foundation models from scratch or significantly adapting large-scale models (10B+ parameters) for complex financial data, transactional sequences, or user behavior graphs Track record of scaling graph models to greater than 50M nodes and operating within high-velocity, real-time streaming data environments Contributions to common open source frameworks (pytorch-geometric, DGL) Proposed new methods for inference or representation learning on graphs or sequences Worked datasets with 100m+ users Optimization (Training & Inference) Multiple years of experience or publications focused on model sparsification, quantization, training parallelism/partitioning design, or gradient checkpointing for 10B+ parameter models Hands-on experience with large-scale orchestration systems (Kubernetes, KubeRay) and contributions to common open-source ML frameworks (PyTorch-Geometric, DGL, HuggingFace) Experience building and deploying deep learning-based recommender systems at scale (100M+ users or items), ideally within travel, personalization, or e-commerce contexts Finetuning PhD focused on topics related to aligning Large Language Models for recommendation and search tasks via Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), or Direct Preference Optimization (DPO) Experience deploying a fine-tuned large language model optimized for serving performance Proven ability to design and lead small-scale research initiatives, guiding junior researchers or engineers through experimental design and evaluation Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher 5 McLean, VA: $262,500 - $299,600 for Applied Researcher 5 New York, NY: $286,400 - $326,800 for Applied Researcher 5 San Francisco, CA: $286,400 - $326,800 for Applied Researcher 5 San Jose, CA: $286,400 - $326,800 for Applied Researcher 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including . click apply for full job details
Applied Researcher 5 At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. What You'll Do: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies; Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more, to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Lead cross-functional research threads that bridge prototype model development and deployment with ML engineering partners, ensuring scientific insights translate to production impact The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms Has a deep understanding of the foundations of AI methodologies Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes Experience in delivering libraries, platform level code or solution level code to existing products A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, High Performance Computing, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on Generative AI (LLMs, Diffusion models and related approaches) or Masters with 5 years of industrial research experience in deep learning based techniques Multiple publications at top-tier venues (e.g., KDD, SIGIR, RecSys, NeurIPS, ICLR) on topics related to generative recommendation, retrieval-augmented generation (RAG), LLM-based agents, or large-scale semantic search Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Behavioral Models PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series) Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR Experience training foundation models from scratch or significantly adapting large-scale models (10B+ parameters) for complex financial data, transactional sequences, or user behavior graphs Track record of scaling graph models to greater than 50M nodes and operating within high-velocity, real-time streaming data environments Contributions to common open source frameworks (pytorch-geometric, DGL) Proposed new methods for inference or representation learning on graphs or sequences Worked datasets with 100m+ users Optimization (Training & Inference) Multiple years of experience or publications focused on model sparsification, quantization, training parallelism/partitioning design, or gradient checkpointing for 10B+ parameter models Hands-on experience with large-scale orchestration systems (Kubernetes, KubeRay) and contributions to common open-source ML frameworks (PyTorch-Geometric, DGL, HuggingFace) Experience building and deploying deep learning-based recommender systems at scale (100M+ users or items), ideally within travel, personalization, or e-commerce contexts Finetuning PhD focused on topics related to aligning Large Language Models for recommendation and search tasks via Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), or Direct Preference Optimization (DPO) Experience deploying a fine-tuned large language model optimized for serving performance Proven ability to design and lead small-scale research initiatives, guiding junior researchers or engineers through experimental design and evaluation Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher 5 McLean, VA: $262,500 - $299,600 for Applied Researcher 5 New York, NY: $286,400 - $326,800 for Applied Researcher 5 San Francisco, CA: $286,400 - $326,800 for Applied Researcher 5 San Jose, CA: $286,400 - $326,800 for Applied Researcher 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including . click apply for full job details
11/13/2026
Full time
Applied Researcher 5 At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. What You'll Do: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies; Pytorch, AWS Ultraclusters, Huggingface, Lightning, and more, to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Lead cross-functional research threads that bridge prototype model development and deployment with ML engineering partners, ensuring scientific insights translate to production impact The Ideal Candidate: You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms Has a deep understanding of the foundations of AI methodologies Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes Experience in delivering libraries, platform level code or solution level code to existing products A professional with a track record of coming up with high quality ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Basic Qualifications: Currently has, or is in the process of obtaining, PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields, with an exception that required degree will be obtained on or before the scheduled start date plus 2 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 4 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, High Performance Computing, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on Generative AI (LLMs, Diffusion models and related approaches) or Masters with 5 years of industrial research experience in deep learning based techniques Multiple publications at top-tier venues (e.g., KDD, SIGIR, RecSys, NeurIPS, ICLR) on topics related to generative recommendation, retrieval-augmented generation (RAG), LLM-based agents, or large-scale semantic search Member of team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Behavioral Models PhD focus on topics in geometric deep learning (Graph Neural Networks, Sequential Models, Multivariate Time Series) Multiple papers on topics relevant to training models on graph and sequential data structures at KDD, ICML, NeurIPs, ICLR Experience training foundation models from scratch or significantly adapting large-scale models (10B+ parameters) for complex financial data, transactional sequences, or user behavior graphs Track record of scaling graph models to greater than 50M nodes and operating within high-velocity, real-time streaming data environments Contributions to common open source frameworks (pytorch-geometric, DGL) Proposed new methods for inference or representation learning on graphs or sequences Worked datasets with 100m+ users Optimization (Training & Inference) Multiple years of experience or publications focused on model sparsification, quantization, training parallelism/partitioning design, or gradient checkpointing for 10B+ parameter models Hands-on experience with large-scale orchestration systems (Kubernetes, KubeRay) and contributions to common open-source ML frameworks (PyTorch-Geometric, DGL, HuggingFace) Experience building and deploying deep learning-based recommender systems at scale (100M+ users or items), ideally within travel, personalization, or e-commerce contexts Finetuning PhD focused on topics related to aligning Large Language Models for recommendation and search tasks via Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), or Direct Preference Optimization (DPO) Experience deploying a fine-tuned large language model optimized for serving performance Proven ability to design and lead small-scale research initiatives, guiding junior researchers or engineers through experimental design and evaluation Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $262,500 - $299,600 for Applied Researcher 5 McLean, VA: $262,500 - $299,600 for Applied Researcher 5 New York, NY: $286,400 - $326,800 for Applied Researcher 5 San Francisco, CA: $286,400 - $326,800 for Applied Researcher 5 San Jose, CA: $286,400 - $326,800 for Applied Researcher 5 Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including . click apply for full job details
Job Description Job Description Hiring: Network Engineer - Contract (Hybrid, Columbus, Ohio) We're seeking a hands-on Network Engineer to support a multi-site migration from Cisco Meraki to Aruba switching and wireless infrastructure , along with ongoing enterprise network operations. What you'll do: Plan and execute site migrations, including implementation, cutover support, and post-deployment validation. Configure and troubleshoot switches, wireless access points, and Aruba ClearPass network access control. Resolve network connectivity, authentication, VLAN, DHCP, DNS, and routing issues. Maintain configuration templates, network diagrams, implementation plans, and support documentation. Coordinate with contractors, remote site teams, and internal stakeholders while following change-management standards. What we're looking for: 3+ years of experience supporting multi-site, multi-vendor networks with 1,500+ endpoints. Strong hands-on experience with both Cisco Meraki and Aruba switching and wireless . Demonstrated Aruba ClearPass expertise , including 802.1X, MAB, RADIUS, certificates, profiling, and role/VLAN assignment. Strong switching, enterprise WLAN, troubleshooting, documentation, and project coordination skills. Experience with Aruba CX, Aruba Central, and Aruba access points is preferred. Aruba or Cisco certifications and experience with Palo Alto Networks, Panorama, GlobalProtect, or Prisma Access are a plus. Interested? Send me your resume or message me to learn more. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Company Description About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Company Description About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
11/13/2026
Full time
Job Description Job Description Hiring: Network Engineer - Contract (Hybrid, Columbus, Ohio) We're seeking a hands-on Network Engineer to support a multi-site migration from Cisco Meraki to Aruba switching and wireless infrastructure , along with ongoing enterprise network operations. What you'll do: Plan and execute site migrations, including implementation, cutover support, and post-deployment validation. Configure and troubleshoot switches, wireless access points, and Aruba ClearPass network access control. Resolve network connectivity, authentication, VLAN, DHCP, DNS, and routing issues. Maintain configuration templates, network diagrams, implementation plans, and support documentation. Coordinate with contractors, remote site teams, and internal stakeholders while following change-management standards. What we're looking for: 3+ years of experience supporting multi-site, multi-vendor networks with 1,500+ endpoints. Strong hands-on experience with both Cisco Meraki and Aruba switching and wireless . Demonstrated Aruba ClearPass expertise , including 802.1X, MAB, RADIUS, certificates, profiling, and role/VLAN assignment. Strong switching, enterprise WLAN, troubleshooting, documentation, and project coordination skills. Experience with Aruba CX, Aruba Central, and Aruba access points is preferred. Aruba or Cisco certifications and experience with Palo Alto Networks, Panorama, GlobalProtect, or Prisma Access are a plus. Interested? Send me your resume or message me to learn more. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Company Description About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Company Description About Encore Talent Solutions: Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Leidos is seeking a Network Architect to design and optimize secure, mission-critical network infrastructures for government and commercial clients. In this role, you will lead architecture for complex routing, switching, wireless, and security solutions, ensuring scalability, resilience, and compliance. You'll collaborate with cyber, cloud, and systems engineering teams to modernize legacy environments, integrate advanced technologies, and solve high-impact national security and health challenges in a mission-driven, highly collaborative culture. Responsibilities Design and document secure, scalable network architectures for enterprise and mission-critical environments Lead implementation and integration of routing, switching, wireless, and security solutions Evaluate and select network technologies, tools, and vendors to meet client and mission requirements Collaborate with cybersecurity, systems engineering, and cloud teams on end-to-end solutions Develop capacity plans, redundancy strategies, and disaster recovery architectures Perform network assessments, troubleshoot complex issues, and drive root-cause analysis Create and maintain architecture standards, diagrams, and technical documentation Support proposals, estimates, and technical presentations for government and commercial clients Required Skills Network architecture design Enterprise routing and switching (BGP, OSPF, EIGRP) Network security (firewalls, VPNs, IDS/IPS) Cisco networking technologies SD-WAN and software-defined networking Load balancing and high availability design Cloud networking (AWS/Azure/GCP) Network performance monitoring and troubleshooting Network automation and scripting Documentation and network diagramming
11/12/2026
Full time
Leidos is seeking a Network Architect to design and optimize secure, mission-critical network infrastructures for government and commercial clients. In this role, you will lead architecture for complex routing, switching, wireless, and security solutions, ensuring scalability, resilience, and compliance. You'll collaborate with cyber, cloud, and systems engineering teams to modernize legacy environments, integrate advanced technologies, and solve high-impact national security and health challenges in a mission-driven, highly collaborative culture. Responsibilities Design and document secure, scalable network architectures for enterprise and mission-critical environments Lead implementation and integration of routing, switching, wireless, and security solutions Evaluate and select network technologies, tools, and vendors to meet client and mission requirements Collaborate with cybersecurity, systems engineering, and cloud teams on end-to-end solutions Develop capacity plans, redundancy strategies, and disaster recovery architectures Perform network assessments, troubleshoot complex issues, and drive root-cause analysis Create and maintain architecture standards, diagrams, and technical documentation Support proposals, estimates, and technical presentations for government and commercial clients Required Skills Network architecture design Enterprise routing and switching (BGP, OSPF, EIGRP) Network security (firewalls, VPNs, IDS/IPS) Cisco networking technologies SD-WAN and software-defined networking Load balancing and high availability design Cloud networking (AWS/Azure/GCP) Network performance monitoring and troubleshooting Network automation and scripting Documentation and network diagramming
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
Job Description Job Description Description: Join the Fun at Arrow International! Arrow International is the world's maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe-and we're growing fast! We're building a winning culture that's all about teamwork, passion, and innovation. At Arrow, you're not just another employee, you're part of a high-performing team that's redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July! If you're looking for a career that's exciting, meaningful, and full of opportunity, Arrow is the place to be. Position: System Integration Specialist SUMMARY OF ESSENTIAL FUNCTIONS • Responsible for integrating electronic systems, including hardware, software, and firmware. • Troubleshoot and repair computer hardware and software issues. • Ability to interpret site surveys and translate requirements to the integration process. Exceeds customer satisfaction objectives as outlined by Arrow management. Recommends and executes appropriate solutions in a timely manner. Ability to gather trace information when troubleshooting systems problems. Analyzes customer equipment problems in accordance with established performance standards. Responsible for meeting shipping deadlines in relation to installation schedules. Work closely with Product Support to diagnose problems and develop engineering changes when needed. Monitor specifications of products in compliance with state regulatory agencies. On-site installations, surveys, and support required when needed. Assist customers on the configuration and programming of Arrow equipment. Technical training on Arrow equipment for distributors and new employees. Assist on writing technical manuals and web updates for new equipment. Responsible for following up with customers promptly when needed. Afterhours support on an on-call rotation - when applicable Requirements: PREREQUISITES Minimum of 3 years education or commensurate experience in Windows based software installation and PC repair. Competency in various software including MSOffice, Windows, Windows Server, VMware, Active Directory and WIFI technology Competency in network technologies including the Cisco family Working knowledge of electronic products and services. Ability to read software and technical manuals. Strong analytical and troubleshooting skills are imperative. Excellent written and verbal communication skills. Strong customer relation and phone skills. Must be self-motivated to work independently without direct supervision. Effective planning and organizational skills to efficiently manage time and workload. PREFERRED Previous experience in customer technical support. Prior experience in supporting electronic gaming devices. Prior experience in supporting and installing proprietary software Certification and 2 or more years of commensurate experience in network technologies. Certification and 2 or more years of commensurate experience in computer repair WORKING CONDITIONS Travel may be required on an occasional basis. Overtime availability is required. EDUCATION Associate degree or commensurate training in Computer Technology. Diversity and Inclusion Statement At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability-except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at . To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment. Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired. &S
11/12/2026
Full time
Job Description Job Description Description: Join the Fun at Arrow International! Arrow International is the world's maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe-and we're growing fast! We're building a winning culture that's all about teamwork, passion, and innovation. At Arrow, you're not just another employee, you're part of a high-performing team that's redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July! If you're looking for a career that's exciting, meaningful, and full of opportunity, Arrow is the place to be. Position: System Integration Specialist SUMMARY OF ESSENTIAL FUNCTIONS • Responsible for integrating electronic systems, including hardware, software, and firmware. • Troubleshoot and repair computer hardware and software issues. • Ability to interpret site surveys and translate requirements to the integration process. Exceeds customer satisfaction objectives as outlined by Arrow management. Recommends and executes appropriate solutions in a timely manner. Ability to gather trace information when troubleshooting systems problems. Analyzes customer equipment problems in accordance with established performance standards. Responsible for meeting shipping deadlines in relation to installation schedules. Work closely with Product Support to diagnose problems and develop engineering changes when needed. Monitor specifications of products in compliance with state regulatory agencies. On-site installations, surveys, and support required when needed. Assist customers on the configuration and programming of Arrow equipment. Technical training on Arrow equipment for distributors and new employees. Assist on writing technical manuals and web updates for new equipment. Responsible for following up with customers promptly when needed. Afterhours support on an on-call rotation - when applicable Requirements: PREREQUISITES Minimum of 3 years education or commensurate experience in Windows based software installation and PC repair. Competency in various software including MSOffice, Windows, Windows Server, VMware, Active Directory and WIFI technology Competency in network technologies including the Cisco family Working knowledge of electronic products and services. Ability to read software and technical manuals. Strong analytical and troubleshooting skills are imperative. Excellent written and verbal communication skills. Strong customer relation and phone skills. Must be self-motivated to work independently without direct supervision. Effective planning and organizational skills to efficiently manage time and workload. PREFERRED Previous experience in customer technical support. Prior experience in supporting electronic gaming devices. Prior experience in supporting and installing proprietary software Certification and 2 or more years of commensurate experience in network technologies. Certification and 2 or more years of commensurate experience in computer repair WORKING CONDITIONS Travel may be required on an occasional basis. Overtime availability is required. EDUCATION Associate degree or commensurate training in Computer Technology. Diversity and Inclusion Statement At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability-except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at . To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment. Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired. &S
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/12/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities WarpStream is an Apache Kafka compatible data streaming platform built directly on top of object storage with zero local disks. It's delivered to customers as a BYOC-style offering. The WarpStream team is responsible for this product offering from top to bottom, and as a Senior Engineer you'll do everything from working on the storage engine running in the Agents, improving the scalability of our multi-tenant control plane, implementing new features like transactions, active-active multi-regions clusters, and even write some HTML/Javascript for our developer console. We're a small team of < 15 engineers, so you'll be expected to work across the entire stack from bashing bits at the network level to making sure our UI provides a great developer experience. You will have an opportunity to solve complex distributed systems problems at scale. You will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be on-call for all of it. The WarpStream team is fully remote and geographically distributed, currently we have engineers in: Spain, France, Canada, Ireland, and the USA. What You Will Do: Independently drive execution of complex technical projects end to end. Build mission-critical backend services that deliver value to our customers. You will play a crucial role in architecting, designing, developing and operationalizing high performance, scalable, reliable and resilient services. Troubleshoot and debug technical issues inside a deep and complex technical stack that includes microservices, containers, and virtualization. Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills 5+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software engineering practices such as code reviews, deep focus on quality, and documentation Strong programming and algorithmic skills. Proficiency in a major programming language, e.g. Java, Go, C / C++, Python, etc Deep curiosity and enthusiasm for distributed systems and storage systems Strong focus on project delivery and communication skills Experience in driving operational excellence for large production services A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited about team and company success Preferred Skills Proven track record of delivering large-scale, highly available, high quality systems Hands-on technical expertise in large scale systems engineering or distributed systems On-call experience handling critical systems Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.