Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Testing Technician is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 0-1 years of experience in wiring or assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 year of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required . Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility : Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity : Occasional use of hands to handle or feel objects, tools, or controls. Lifting : Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements : Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PIb663a562e23c-3504
11/14/2026
Full time
Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Testing Technician is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 0-1 years of experience in wiring or assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 year of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required . Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility : Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity : Occasional use of hands to handle or feel objects, tools, or controls. Lifting : Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements : Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PIb663a562e23c-3504
Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Tester is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 1-2 years of experience in wiring and assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 years of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required. Values Safety Focus : Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety. Have Humanity : Respect the input and ideas of everyone to create the best possible outcome. Be Transparent : Value transparency in all interactions, ensuring honesty and openness with each stakeholder. Drive Innovation : Seek new ways to improve and take on new challenges. Be Resilient : Adapt to the ever-evolving business needs enabled by resourcefulness and agility. Always Reliable : Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks. Grit: Learn new things, actively seek feedback, and training. Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PI17f5-
11/14/2026
Full time
Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Tester is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 1-2 years of experience in wiring and assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 years of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required. Values Safety Focus : Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety. Have Humanity : Respect the input and ideas of everyone to create the best possible outcome. Be Transparent : Value transparency in all interactions, ensuring honesty and openness with each stakeholder. Drive Innovation : Seek new ways to improve and take on new challenges. Be Resilient : Adapt to the ever-evolving business needs enabled by resourcefulness and agility. Always Reliable : Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks. Grit: Learn new things, actively seek feedback, and training. Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PI17f5-
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities Confluent's Cloud Networking team is responsible for making connectivity to and from Confluent Cloud reliable, scalable, secure, cost-efficient, and simple to use - across Kafka, Flink, Connectors, Data Governance, and Tableflow, on AWS, Azure, and GCP. As Staff PM for Cloud Networking, you will own the platform strategy for how enterprises connect to Confluent Cloud. This is not a feature-level role - you will define the architecture of our networking product surface across all clouds and connection models, set the multi-year roadmap, and operate as a co-decision-maker alongside engineering leadership on the technical direction of the platform. You will work across all networking connection types - PrivateLink, VNet peering, Transit Gateway, Private Service Connect, and egress optimization - and drive alignment across engineering, field, and executive stakeholders on what we build and why. What You Will Do: • Own the platform strategy for Confluent Cloud Networking across AWS, Azure, and GCP, defining the north star, multi-year roadmap, and sequencing of bets that balance customer connectivity needs, cost efficiency, security posture, and engineering leverage. • Define frameworks and standards that other PMs, designers, and engineers use to evaluate networking decisions, including connection model selection criteria, cost attribution models, security control frameworks, and launch readiness standards. • Drive architectural decisions in partnership with engineering leadership, weighing trade-offs between user experience, cost, and operational complexity. • Expand scope and create optionality by identifying adjacent areas the team should move into, such as network observability, cost transparency tooling, and next-generation isolation models, and building the business case for investment. • Develop the product team by mentoring Senior PMs, providing feedback on product documents and roadmap thinking, and raising the bar on customer research and decision-making. • Build senior stakeholder alignment across product, engineering, sales, field, legal, and security organizations, then present the platform vision to executive leadership to secure organizational investment. Develop compelling business cases, clearly communicate trade-offs, and earn commitment for multi-year platform bets. • Define and own success metrics at the platform level, connecting technical milestones to business outcomes including revenue, retention, attach rates, and infrastructure cost efficiency. • Engage directly with strategic customers and prospects, representing the product roadmap with credibility in technical conversations with enterprise CTOs, architects, and network engineers. Required Skills • 8+ years of product management experience, with at least 3 years owning a cloud infrastructure, platform, or networking product. • Demonstrated track record of setting product strategy and roadmap at a platform or portfolio level, not just feature-level delivery. • Deep fluency in cloud networking concepts, including PrivateLink, VNet peering, Transit Gateway, Private Service Connect, DNS, security groups, CIDR/IP management, and the trade-offs across AWS, Azure, and GCP. • Experience owning products that serve enterprise customers with complex compliance, security, and connectivity requirements. • Proven ability to partner with engineering leadership as a co-decision-maker on architectural direction, rather than simply translating engineering output. • Strong analytical foundation with the ability to model unit economics, build business cases with cost and risk sensitivity, and measure platform health through leading and lagging indicators. • Practices AI-native product management by using AI tools as a true thought partner throughout the product lifecycle, including research, prioritization, specification writing, and analytics. Demonstrates sound judgment on when to use, override, and validate AI-generated outputs, while also designing products, features, and APIs that are composable, observable, and easy for AI agents and automation to consume. • Experience developing Product Managers and raising the bar on product thinking through direct mentorship, feedback, and team processes. Preferred Skills • Experience with Envoy, Service Mesh, DNS, and Kubernetes networking. • Familiarity with Terraform, API-first development, infrastructure-as-code workflows, and the networking automation practices used by enterprise engineering teams. • Exposure to network traffic metering, data transfer billing attribution, cost transparency tooling, or pricing and packaging strategy for cloud infrastructure products, including defining packaging tiers, price points, and commercial models for enterprise buyers. • Experience operating in a product-led growth (PLG) or usage-based pricing environment. • MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
AWS Water Infrastructure Engineer - US East About AWS Infrastructure AWS Infrastructure owns the design, planning, delivery, and operation of all AWS global infrastructure. We manage the data centers, servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain-and we're looking for talented people who want to help. You'll join a diverse team of engineers, scientists, planners, and operations managers to deliver critical digital infrastructure. You'll collaborate with teams across AWS to uphold the highest standards for safety and security while delivering capacity at the lowest possible cost. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the Role AWS is seeking a results-oriented individual to join the Water Infrastructure Team. In this role, you will execute water-based cooling infrastructure projects in the US East region, working with internal teams-including real estate, engineering, construction, commissioning, and operations-as well as external partners such as engineering consultants, general contractors, water treatment vendors, and local utilities. You will drive feasibility, design, and delivery of infrastructure projects that meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will manage the delivery of multiple concurrent projects, monitor operational efficiency metrics, and build system resiliency for handoff to regional operations teams. You will also serve as the central point of contact for all matters related to water and wastewater treatment and disinfection systems, and for maintaining productive relationships with utility partners. Ideal Candidate The ideal candidate brings a strong water infrastructure background, an understanding of data center water-based cooling systems, and an interest in innovation and sustainability in the water sector. Key job responsibilities The Water Infrastructure Engineer will be responsible for the following: • Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers • Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, construct and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America • Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems • Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes • Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling • Work with Operations to monitor water consumption and develop resiliency plans for water supply sources • Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system. • Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems. • Up to 20% travel as needed for project execution where authorized. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - Bachelor's degree in Electrical Engineering or a related field - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Experience in commissioning PREFERRED QUALIFICATIONS - Professional Engineer License - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 116 000.00 USD annually
11/14/2026
Full time
AWS Water Infrastructure Engineer - US East About AWS Infrastructure AWS Infrastructure owns the design, planning, delivery, and operation of all AWS global infrastructure. We manage the data centers, servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain-and we're looking for talented people who want to help. You'll join a diverse team of engineers, scientists, planners, and operations managers to deliver critical digital infrastructure. You'll collaborate with teams across AWS to uphold the highest standards for safety and security while delivering capacity at the lowest possible cost. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the Role AWS is seeking a results-oriented individual to join the Water Infrastructure Team. In this role, you will execute water-based cooling infrastructure projects in the US East region, working with internal teams-including real estate, engineering, construction, commissioning, and operations-as well as external partners such as engineering consultants, general contractors, water treatment vendors, and local utilities. You will drive feasibility, design, and delivery of infrastructure projects that meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will manage the delivery of multiple concurrent projects, monitor operational efficiency metrics, and build system resiliency for handoff to regional operations teams. You will also serve as the central point of contact for all matters related to water and wastewater treatment and disinfection systems, and for maintaining productive relationships with utility partners. Ideal Candidate The ideal candidate brings a strong water infrastructure background, an understanding of data center water-based cooling systems, and an interest in innovation and sustainability in the water sector. Key job responsibilities The Water Infrastructure Engineer will be responsible for the following: • Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers • Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, construct and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America • Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems • Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes • Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling • Work with Operations to monitor water consumption and develop resiliency plans for water supply sources • Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system. • Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems. • Up to 20% travel as needed for project execution where authorized. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - Bachelor's degree in Electrical Engineering or a related field - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Experience in commissioning PREFERRED QUALIFICATIONS - Professional Engineer License - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 116 000.00 USD annually
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
AWS Water Infrastructure Engineer - US East About AWS Infrastructure AWS Infrastructure owns the design, planning, delivery, and operation of all AWS global infrastructure. We manage the data centers, servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain-and we're looking for talented people who want to help. You'll join a diverse team of engineers, scientists, planners, and operations managers to deliver critical digital infrastructure. You'll collaborate with teams across AWS to uphold the highest standards for safety and security while delivering capacity at the lowest possible cost. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the Role AWS is seeking a results-oriented individual to join the Water Infrastructure Team. In this role, you will execute water-based cooling infrastructure projects in the US East region, working with internal teams-including real estate, engineering, construction, commissioning, and operations-as well as external partners such as engineering consultants, general contractors, water treatment vendors, and local utilities. You will drive feasibility, design, and delivery of infrastructure projects that meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will manage the delivery of multiple concurrent projects, monitor operational efficiency metrics, and build system resiliency for handoff to regional operations teams. You will also serve as the central point of contact for all matters related to water and wastewater treatment and disinfection systems, and for maintaining productive relationships with utility partners. Ideal Candidate The ideal candidate brings a strong water infrastructure background, an understanding of data center water-based cooling systems, and an interest in innovation and sustainability in the water sector. Key job responsibilities The Water Infrastructure Engineer will be responsible for the following: • Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers • Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, construct and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America • Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems • Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes • Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling • Work with Operations to monitor water consumption and develop resiliency plans for water supply sources • Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system. • Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems. • Up to 20% travel as needed for project execution where authorized. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - Bachelor's degree in Electrical Engineering or a related field - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Experience in commissioning PREFERRED QUALIFICATIONS - Professional Engineer License - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 116 000.00 USD annually
11/14/2026
Full time
AWS Water Infrastructure Engineer - US East About AWS Infrastructure AWS Infrastructure owns the design, planning, delivery, and operation of all AWS global infrastructure. We manage the data centers, servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain-and we're looking for talented people who want to help. You'll join a diverse team of engineers, scientists, planners, and operations managers to deliver critical digital infrastructure. You'll collaborate with teams across AWS to uphold the highest standards for safety and security while delivering capacity at the lowest possible cost. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the Role AWS is seeking a results-oriented individual to join the Water Infrastructure Team. In this role, you will execute water-based cooling infrastructure projects in the US East region, working with internal teams-including real estate, engineering, construction, commissioning, and operations-as well as external partners such as engineering consultants, general contractors, water treatment vendors, and local utilities. You will drive feasibility, design, and delivery of infrastructure projects that meet regulatory standards and a high bar for operational efficiency, reliability, and safety at the lowest possible cost. You will manage the delivery of multiple concurrent projects, monitor operational efficiency metrics, and build system resiliency for handoff to regional operations teams. You will also serve as the central point of contact for all matters related to water and wastewater treatment and disinfection systems, and for maintaining productive relationships with utility partners. Ideal Candidate The ideal candidate brings a strong water infrastructure background, an understanding of data center water-based cooling systems, and an interest in innovation and sustainability in the water sector. Key job responsibilities The Water Infrastructure Engineer will be responsible for the following: • Manage the planning, design, and execution of water and wastewater infrastructure projects that support water delivery to data centers • Negotiate the terms and oversee the execution of utility system contracts and connection agreements related to domestic, fire, and cooling water supply and wastewater infrastructure • Engineer, design, construct and monitor water treatment/operations projects and identify optimal design criteria for scaling projects to full-scale deployment across different regions in North America • Manage projects that directly support water sustainability goals • Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for design and fleet deployed water systems • Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes • Track and manage reliability and maintenance of water systems, as well as the resiliency of sources of water supply required for data center cooling • Work with Operations to monitor water consumption and develop resiliency plans for water supply sources • Oversee support and testing/validation of systems during installation, operation, and maintenance of water treatment equipment and associated mechanical system. • Interface with internal engineering, operations, real estate and environmental health and safety and legal teams to develop and implement solutions in rural areas that often lack adequate available water and wastewater infrastructure. • Oversee maintenance, reliability and compliance of on-site water treatment and disinfection systems. • Up to 20% travel as needed for project execution where authorized. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - Bachelor's degree in Electrical Engineering or a related field - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Experience in commissioning PREFERRED QUALIFICATIONS - Professional Engineer License - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Arlington - 116 000.00 USD annually
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Amazon Data Services, Inc.
Fredericksburg, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
11/13/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/13/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
11/13/2026
Full time
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
11/13/2026
Full time
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position. Position Summary: The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA. This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate. Key Responsibilities Azure & Cloud Administration Support the administration, maintenance, and documentation of the company's Microsoft Azure environment. Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization. Maintain appropriate administrative access and escalate architecture, security, or capacity concerns. Microsoft 365, Identity & Access Management Administer Microsoft 365 accounts, groups, licenses, permissions, and related services. Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery. Provision, modify, review, and remove access based on approved business requirements and least-privilege principles. Monitor usage and licensing and identify opportunities to reclaim or optimize licenses. Network & Firewall Administration Administer and support corporate wired, wireless, remote-access, and VPN connectivity. Configure, monitor, troubleshoot, and maintain network equipment and services. Administer corporate firewall configurations and access in accordance with established security requirements. Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources. Endpoint, Imaging & Asset Management Configure, image, deploy, maintain, and support company computers and related equipment. Administer endpoints through Microsoft Intune and other approved management tools. Maintain standard device configurations and support operating system, application, security, and configuration updates. Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning. Software & License Administration Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership. Provision and remove software access as employees join, leave, or change roles. Maintain accurate records of applications, licenses, administrative accounts, and assigned users. Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners. Website Administration Support the administration and maintenance of NuAxis internal and external websites. Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors. Maintain appropriate administrative access and supporting technical documentation. Internal Customer Support Serve as a primary point of contact for internal IT support requests. Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications. Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly. Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements. Employee Lifecycle Support Provision employee accounts, equipment, software licenses, and approved access for onboarding. Modify access and licensing when employee responsibilities change. Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding. Maintain records demonstrating completion of employee lifecycle activities. Security, Compliance & Process Documentation Implement established access-control, endpoint-security, and IT operating requirements. Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks. Support remediation, audits, assessments, and evidence collection related to corporate IT systems. Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation. Support IT processes and documentation required by CMMI and other applicable management-system requirements. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience. Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support. Comptia A+ Hands-on experience supporting Microsoft Azure and Microsoft 365 environments. Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access. Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune. Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting. Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals. Experience with IT asset management and software-license administration. Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms. Strong troubleshooting, analytical, organizational, and technical-documentation skills. Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately. Preferred Qualifications Experience supporting CMMI requirements, processes, documentation, or assessments. Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate. Additional Microsoft 365, endpoint administration, networking, or security certification. Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations. Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies. Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting. Experience working in a government contracting environment. Experience supporting internal and external corporate websites. Core Technologies & Areas of Responsibility Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management Success in This Role Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time. Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records. Endpoints, networks, and cloud services are actively administered, documented, and supported. Internal support requests are resolved promptly or escalated with clear documentation and ownership. Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately. Recurring IT activities become more standardized, measurable, and automated over time. Working Relationships This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/13/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position. Position Summary: The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA. This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate. Key Responsibilities Azure & Cloud Administration Support the administration, maintenance, and documentation of the company's Microsoft Azure environment. Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization. Maintain appropriate administrative access and escalate architecture, security, or capacity concerns. Microsoft 365, Identity & Access Management Administer Microsoft 365 accounts, groups, licenses, permissions, and related services. Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery. Provision, modify, review, and remove access based on approved business requirements and least-privilege principles. Monitor usage and licensing and identify opportunities to reclaim or optimize licenses. Network & Firewall Administration Administer and support corporate wired, wireless, remote-access, and VPN connectivity. Configure, monitor, troubleshoot, and maintain network equipment and services. Administer corporate firewall configurations and access in accordance with established security requirements. Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources. Endpoint, Imaging & Asset Management Configure, image, deploy, maintain, and support company computers and related equipment. Administer endpoints through Microsoft Intune and other approved management tools. Maintain standard device configurations and support operating system, application, security, and configuration updates. Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning. Software & License Administration Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership. Provision and remove software access as employees join, leave, or change roles. Maintain accurate records of applications, licenses, administrative accounts, and assigned users. Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners. Website Administration Support the administration and maintenance of NuAxis internal and external websites. Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors. Maintain appropriate administrative access and supporting technical documentation. Internal Customer Support Serve as a primary point of contact for internal IT support requests. Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications. Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly. Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements. Employee Lifecycle Support Provision employee accounts, equipment, software licenses, and approved access for onboarding. Modify access and licensing when employee responsibilities change. Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding. Maintain records demonstrating completion of employee lifecycle activities. Security, Compliance & Process Documentation Implement established access-control, endpoint-security, and IT operating requirements. Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks. Support remediation, audits, assessments, and evidence collection related to corporate IT systems. Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation. Support IT processes and documentation required by CMMI and other applicable management-system requirements. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience. Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support. Comptia A+ Hands-on experience supporting Microsoft Azure and Microsoft 365 environments. Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access. Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune. Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting. Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals. Experience with IT asset management and software-license administration. Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms. Strong troubleshooting, analytical, organizational, and technical-documentation skills. Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately. Preferred Qualifications Experience supporting CMMI requirements, processes, documentation, or assessments. Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate. Additional Microsoft 365, endpoint administration, networking, or security certification. Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations. Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies. Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting. Experience working in a government contracting environment. Experience supporting internal and external corporate websites. Core Technologies & Areas of Responsibility Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management Success in This Role Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time. Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records. Endpoints, networks, and cloud services are actively administered, documented, and supported. Internal support requests are resolved promptly or escalated with clear documentation and ownership. Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately. Recurring IT activities become more standardized, measurable, and automated over time. Working Relationships This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 14 The Team The Head of Enterprise Digital Assets & Tokenization leads S&P Global's central Digital Assets & Tokenization team, reporting to S&P DJI's Head of Business Acceleration & Special Projects, who oversees the team on behalf of S&P Global's Head of DeFi (Chief Product & Operations Officer, S&P DJI). S&P Global's position is straightforward: markets execute on trust, and S&P anchors it - on every rail. Our data, identifiers, benchmarks, indices and risk assessments are the infrastructure of trusted workflows, and they must be as authoritative onchain as they are today. This is a small, senior team with an enterprise mandate to make that happen: set direction, prioritize where the firm invests, unblock divisions, and land the external partnerships that de-risk each initiative. The team is deliberately lean. It is not a shadow product organization and not a research function. Divisions own delivery and revenue; this team sets the agenda, sponsors funding, brings partners to the table and holds the enterprise to a bias for in-production outcomes rather than pilots. Delivery capacity is drawn from divisional execution pods and from Kensho engineering. The role has two direct reports at the outset, with scope to grow as the portfolio warrants. Responsibilities and Impact Enterprise Strategy, Prioritization & Capital Allocation Own the enterprise digital assets and tokenization strategy day-to-day, translating it into a prioritized, funded and sequenced portfolio of initiatives across divisions. Run a single intake for divisional requests and enterprise-originated opportunities; apply and continuously sharpen the "Start Now" screening criteria and stage gates covering division readiness, resourcing, partner commitment and regulatory sensitivity. Co-own and sponsor business cases that secure investment at both enterprise and divisional level; make explicit recommendations on what to start, what to hold and what to stop. Maintain a defensible, evidence-based view of market direction - tokenization economics, onchain market structure, and the AI blockchain intersection - and use it to keep the firm's portfolio ahead of, not behind, client demand. Delivery & Execution with Divisions Drive priority initiatives to in-production status with paying customers, augmenting divisional teams that lack capacity, depth or delivery muscle. Appoint and hold a single accountable owner for each enterprise or divisional opportunity; empower them to execute and remove the obstacles they cannot clear themselves. Build the playbooks, trained people and repeatable processes that divisions own after handover, so central involvement is time-boxed by design. Maintain a live enterprise view of initiative milestones, decisions and dependencies; cut duplication and connect complementary work across divisions. External Partnerships & Commercial Development Build and personally hold senior relationships across the institutions that matter most in onchain capital markets - onchain-native platforms, issuers, protocols and infrastructure providers, and the banks, asset managers and market infrastructure firms moving onto these rails. Negotiate partnerships in which counterparties co-invest, commit to production use and provide the requirements that ensure fit within their workflows; avoid peripheral collaborations that consume time without producing adoption. Shape commercial constructs for onchain distribution - consumption and per-call economics, licensing terms, and pricing models suited to agent- and protocol-mediated consumption - in partnership with divisional commercial and legal teams. Represent S&P Global externally with credibility: conferences, standards bodies, working groups, industry consortia, and direct engagement with founders, investors and executives. Internal Alignment, Governance & Risk Convene and run the enterprise governance forum for digital assets, preparing the material and framing the decisions that senior sponsors need to make. Align divisions, corporate functions and enterprise leadership behind a shared set of priorities, resolving competing interests and sequencing trade-offs so that initiatives advance on mutual benefit rather than mandate. Keep Legal, Risk and Compliance sighted on everything in flight; run a lightweight, fast checkpoint before any initiative moves from exploration to pilot or commitment, protecting the firm from legal, compliance and reputational exposure. Escalate cleanly and early: surface new opportunities, emerging risks and stop decisions to the governing council with a clear recommendation. Leadership & Influence Lead a small, high-calibre team and grow it as the portfolio warrants; set a standard of ownership, pace and evidence-based argument. Work with talent and engineering leadership to build protocol and AI blockchain capability across the firm, including through Kensho. Act as a trusted advisor to divisional and enterprise leaders: direct about trade-offs, credible on the technology, and grounded in commercial reality. Operate almost entirely through influence rather than direct authority, across a global, matrixed organization. What We're Looking For Required Qualifications 10+ years of experience in capital markets, asset management, financial data and infrastructure, or digital assets, including senior roles with enterprise-wide or firm-building scope. Demonstrated hands-on experience in digital assets: tokenized products, digital asset funds or indices, onchain infrastructure, or the operational and control build-out required to bring them to market. Operator experience is valued well above observer experience. Proven track record of standing up new businesses, products or functions from zero to production, including vendor, counterparty and partner selection, launch, and the operating processes that sustain them. An established external network across onchain-native firms and traditional financial institutions, and the credibility to open and hold senior relationships from a standing start. Commercial judgment: experience building business cases, structuring partnerships and commercial terms, and making disciplined calls on where to invest and where to walk away. Demonstrated success aligning competing priorities and stakeholder interests across independent business units, and delivering through influence rather than direct authority. Executive-level communication: able to brief senior leadership and external principals with equal clarity, and to challenge as well as partner. Comfort operating within regulatory, legal and compliance constraints, and partnering with control functions to move quickly without creating exposure. Preferred Qualifications Experience launching regulated, index-linked or benchmark-linked products, or working with ratings, reference data, identifiers or index production. Sufficient technical fluency in blockchain architecture, smart contracts and onchain data to engage engineering teams and partners substantively; a hands-on engineering background is not required. Experience building and scaling small teams, and handing capability over to larger organizations. Exposure to board, investment committee or council-level governance. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $185,000 to $265,000 . Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 14 The Team The Head of Enterprise Digital Assets & Tokenization leads S&P Global's central Digital Assets & Tokenization team, reporting to S&P DJI's Head of Business Acceleration & Special Projects, who oversees the team on behalf of S&P Global's Head of DeFi (Chief Product & Operations Officer, S&P DJI). S&P Global's position is straightforward: markets execute on trust, and S&P anchors it - on every rail. Our data, identifiers, benchmarks, indices and risk assessments are the infrastructure of trusted workflows, and they must be as authoritative onchain as they are today. This is a small, senior team with an enterprise mandate to make that happen: set direction, prioritize where the firm invests, unblock divisions, and land the external partnerships that de-risk each initiative. The team is deliberately lean. It is not a shadow product organization and not a research function. Divisions own delivery and revenue; this team sets the agenda, sponsors funding, brings partners to the table and holds the enterprise to a bias for in-production outcomes rather than pilots. Delivery capacity is drawn from divisional execution pods and from Kensho engineering. The role has two direct reports at the outset, with scope to grow as the portfolio warrants. Responsibilities and Impact Enterprise Strategy, Prioritization & Capital Allocation Own the enterprise digital assets and tokenization strategy day-to-day, translating it into a prioritized, funded and sequenced portfolio of initiatives across divisions. Run a single intake for divisional requests and enterprise-originated opportunities; apply and continuously sharpen the "Start Now" screening criteria and stage gates covering division readiness, resourcing, partner commitment and regulatory sensitivity. Co-own and sponsor business cases that secure investment at both enterprise and divisional level; make explicit recommendations on what to start, what to hold and what to stop. Maintain a defensible, evidence-based view of market direction - tokenization economics, onchain market structure, and the AI blockchain intersection - and use it to keep the firm's portfolio ahead of, not behind, client demand. Delivery & Execution with Divisions Drive priority initiatives to in-production status with paying customers, augmenting divisional teams that lack capacity, depth or delivery muscle. Appoint and hold a single accountable owner for each enterprise or divisional opportunity; empower them to execute and remove the obstacles they cannot clear themselves. Build the playbooks, trained people and repeatable processes that divisions own after handover, so central involvement is time-boxed by design. Maintain a live enterprise view of initiative milestones, decisions and dependencies; cut duplication and connect complementary work across divisions. External Partnerships & Commercial Development Build and personally hold senior relationships across the institutions that matter most in onchain capital markets - onchain-native platforms, issuers, protocols and infrastructure providers, and the banks, asset managers and market infrastructure firms moving onto these rails. Negotiate partnerships in which counterparties co-invest, commit to production use and provide the requirements that ensure fit within their workflows; avoid peripheral collaborations that consume time without producing adoption. Shape commercial constructs for onchain distribution - consumption and per-call economics, licensing terms, and pricing models suited to agent- and protocol-mediated consumption - in partnership with divisional commercial and legal teams. Represent S&P Global externally with credibility: conferences, standards bodies, working groups, industry consortia, and direct engagement with founders, investors and executives. Internal Alignment, Governance & Risk Convene and run the enterprise governance forum for digital assets, preparing the material and framing the decisions that senior sponsors need to make. Align divisions, corporate functions and enterprise leadership behind a shared set of priorities, resolving competing interests and sequencing trade-offs so that initiatives advance on mutual benefit rather than mandate. Keep Legal, Risk and Compliance sighted on everything in flight; run a lightweight, fast checkpoint before any initiative moves from exploration to pilot or commitment, protecting the firm from legal, compliance and reputational exposure. Escalate cleanly and early: surface new opportunities, emerging risks and stop decisions to the governing council with a clear recommendation. Leadership & Influence Lead a small, high-calibre team and grow it as the portfolio warrants; set a standard of ownership, pace and evidence-based argument. Work with talent and engineering leadership to build protocol and AI blockchain capability across the firm, including through Kensho. Act as a trusted advisor to divisional and enterprise leaders: direct about trade-offs, credible on the technology, and grounded in commercial reality. Operate almost entirely through influence rather than direct authority, across a global, matrixed organization. What We're Looking For Required Qualifications 10+ years of experience in capital markets, asset management, financial data and infrastructure, or digital assets, including senior roles with enterprise-wide or firm-building scope. Demonstrated hands-on experience in digital assets: tokenized products, digital asset funds or indices, onchain infrastructure, or the operational and control build-out required to bring them to market. Operator experience is valued well above observer experience. Proven track record of standing up new businesses, products or functions from zero to production, including vendor, counterparty and partner selection, launch, and the operating processes that sustain them. An established external network across onchain-native firms and traditional financial institutions, and the credibility to open and hold senior relationships from a standing start. Commercial judgment: experience building business cases, structuring partnerships and commercial terms, and making disciplined calls on where to invest and where to walk away. Demonstrated success aligning competing priorities and stakeholder interests across independent business units, and delivering through influence rather than direct authority. Executive-level communication: able to brief senior leadership and external principals with equal clarity, and to challenge as well as partner. Comfort operating within regulatory, legal and compliance constraints, and partnering with control functions to move quickly without creating exposure. Preferred Qualifications Experience launching regulated, index-linked or benchmark-linked products, or working with ratings, reference data, identifiers or index production. Sufficient technical fluency in blockchain architecture, smart contracts and onchain data to engage engineering teams and partners substantively; a hands-on engineering background is not required. Experience building and scaling small teams, and handing capability over to larger organizations. Exposure to board, investment committee or council-level governance. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $185,000 to $265,000 . Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . . click apply for full job details
