Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
BERING STRAITS PROFESSIONAL SERVICES LLC
Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
11/14/2026
Full time
Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
This job is with RWS, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Project Manager - AI Data Services Job LocationsUS-RemotePosted Date2 weeks ago(10/29/:31)Job ID# of Openings1CategoryProject Management Job Purpose The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals. The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives. As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include client data management, project set up, scheduling, project file organization, and placing tasks with raters. The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance. About RWS TrainAI Data Services Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS TrainAI helps our clients address this challenge head-on. With a seamless blend of technological understanding and human intelligence, RWS TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels. For further information, please visit: RWS TrainAI Job Overview Key Responsibilities Perform day-to-day administrative tasks related to project life cycle Support project team members as necessary to perform and complete daily project tasks Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings Coordinate project activities, schedules, milestones, and deliverables across technical and business teams. Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports. Track project progress and proactively identify potential risks, blockers, and dependencies. Support project managers and program managers in delivering strategic initiatives. Serve as a liaison between technical teams, business stakeholders, vendors, and leadership. Communicate project status, risks, dependencies, and key decisions to appropriate audiences. Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables. Assist with technical requirements gathering, documentation, and process mapping. Coordinate testing, deployment, and implementation activities as needed. Make recommendations for process improvements to have a positive impact on profitability and/or quality Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms. Assist with building automation within the team and running technical scripts such as Python Skills & Experience Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience. 2-5 years of project coordination, project management, operations, or technical program support experience. Experience working with technical teams supporting software, infrastructure, systems, or technology projects. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal, written, and presentation communication skills. Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat. Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms. Demonstrated experience with coding such as Python, Sequel and whisper coding. Benefits Amazing benefits! (Seriously!) Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 401(k) Retirement plan with company match. Company-wide agile work policy with flexible work arrangements. Opportunities for training, professional development, and personal growth. Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. Base Pay $70,000 - $85,000 / year Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Candidates must reside in State advertised to be considered Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. Options Apply for this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Application FAQs Software Powered by ICIMS
11/14/2026
Full time
This job is with RWS, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Project Manager - AI Data Services Job LocationsUS-RemotePosted Date2 weeks ago(10/29/:31)Job ID# of Openings1CategoryProject Management Job Purpose The Technical Project Manager supports the planning, execution, tracking, and delivery of technical projects across multiple teams. This role acts as a central point of coordination between business stakeholders, technical teams, vendors, and project leadership, ensuring projects remain on schedule, within scope, and aligned with organizational goals. The ideal candidate is highly organized, detail-oriented, comfortable working in a technical environment, and skilled at managing communications, documentation, and project activities across multiple concurrent initiatives. As our technical project manager, you become a member of a project team, supporting day-to-day project activities related to the TrainAI project process. In addition to tasks requiring a technical specialty, regular project coordinator tasks will include client data management, project set up, scheduling, project file organization, and placing tasks with raters. The Technical Project Manager is responsible for coordinating both client-facing project activities and technical deliverables to support the successful execution of client projects. Working closely with the Director, Program Managers, and Project Managers, this role oversees resource allocation, task coordination, and project timelines across a variety of engagements. The Technical Project Manager also actively participates in client and internal meetings, identifies emerging business and operational issues, and provides recommendations to improve project delivery, efficiency, and overall account performance. About RWS TrainAI Data Services Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that's targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS TrainAI helps our clients address this challenge head-on. With a seamless blend of technological understanding and human intelligence, RWS TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world's top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels. For further information, please visit: RWS TrainAI Job Overview Key Responsibilities Perform day-to-day administrative tasks related to project life cycle Support project team members as necessary to perform and complete daily project tasks Support your team with regards to client requirements, needs and requests such as asset management, reporting, and meetings Coordinate project activities, schedules, milestones, and deliverables across technical and business teams. Keep project schedules on track and ensure on-time delivery, produce reports; maintain project plans, timelines, and status reports. Track project progress and proactively identify potential risks, blockers, and dependencies. Support project managers and program managers in delivering strategic initiatives. Serve as a liaison between technical teams, business stakeholders, vendors, and leadership. Communicate project status, risks, dependencies, and key decisions to appropriate audiences. Coordinate cross-functional collaboration to ensure alignment on priorities and deliverables. Assist with technical requirements gathering, documentation, and process mapping. Coordinate testing, deployment, and implementation activities as needed. Make recommendations for process improvements to have a positive impact on profitability and/or quality Maintain project documentation in tools such as SharePoint, Confluence, Azure DevOps, Jira, or similar platforms. Assist with building automation within the team and running technical scripts such as Python Skills & Experience Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field, or equivalent experience. 2-5 years of project coordination, project management, operations, or technical program support experience. Experience working with technical teams supporting software, infrastructure, systems, or technology projects. Strong organizational and time-management skills with the ability to manage multiple priorities. Excellent verbal, written, and presentation communication skills. Proficiency with Microsoft Office Suite as well as Google Suite, including Excel/Sheets, PowerPoint, Word/Docs, and Teams/GChat. Experience using project management tools such as Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar platforms. Demonstrated experience with coding such as Python, Sequel and whisper coding. Benefits Amazing benefits! (Seriously!) Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. 401(k) Retirement plan with company match. Company-wide agile work policy with flexible work arrangements. Opportunities for training, professional development, and personal growth. Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity. Base Pay $70,000 - $85,000 / year Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made. Candidates must reside in State advertised to be considered Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void. Options Apply for this jobApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.Share on your newsfeed Application FAQs Software Powered by ICIMS
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/14/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/14/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
11/14/2026
Full time
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
Job Description Job Description: Agentic AI Engineer Experience: (8-10) + Years Location: Fort Mill, SC Annual Salary: $120K Per Annum Job Summary We are seeking an experienced Agentic AI Engineer with 10+ years of experience in software engineering, AI/ML, and enterprise application development to design, develop, and deploy intelligent AI agents for wealth management applications. The ideal candidate will have strong expertise in Python, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), multi-agent architectures, and enterprise AI integration. This role requires hands-on experience building production-grade AI solutions that can reason, plan, use tools, retrieve information, and execute business workflows with appropriate human oversight. Experience in wealth management, financial services, investment management, portfolio analytics, or financial advisory platforms is highly preferred. Key Responsibilities Design, develop, and deploy production-ready Agentic AI solutions for wealth management and financial services applications. Build autonomous and semi-autonomous AI agents capable of planning tasks, reasoning, invoking tools, and executing multi-step workflows. Develop multi-agent systems using frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, or equivalent technologies. Design and implement LLM-powered applications using models from OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, or similar platforms. Develop and optimize RAG pipelines, including document ingestion, chunking, embeddings, semantic search, reranking, and context retrieval. Integrate AI agents with enterprise systems, REST APIs, databases, knowledge repositories, and financial data platforms. Implement tool/function calling, structured outputs, workflow orchestration, memory management, and stateful agent execution. Build solutions for wealth management use cases, including portfolio research, advisor assistance, investment document analysis, client servicing, financial insights, and knowledge retrieval. Implement responsible AI practices, including guardrails, prompt-injection protection, access controls, PII protection, auditability, and human-in-the-loop approvals. Evaluate AI solutions for accuracy, groundedness, latency, reliability, cost, and business effectiveness. Deploy, monitor, and maintain AI applications using CI/CD, containerization, cloud services, logging, and observability tools. Collaborate with product managers, architects, data engineers, business analysts, and compliance teams to translate business requirements into scalable AI solutions. Mentor engineers, establish engineering best practices, and provide technical leadership across AI initiatives. Required Technical Skills 1. Programming and Software Engineering Strong hands-on experience with Python and object-oriented programming. Expertise in REST APIs, microservices, asynchronous processing, and enterprise application integration. Proficiency with Git, automated testing, debugging, and software engineering best practices. 2. Agentic AI and LLMs Hands-on experience designing and implementing AI agents and multi-agent workflows. Strong understanding of LLM architecture, prompt engineering, context management, and model selection. Experience with agent orchestration frameworks such as LangGraph, LangChain, Semantic Kernel, or AutoGen. Experience implementing tool calling, function calling, planning, state management, retries, and error handling. Understanding of agent autonomy, workflow determinism, and human-in-the-loop controls. 3. RAG and Knowledge Retrieval Experience building enterprise-grade RAG applications and document intelligence solutions. Knowledge of embedding models, vector search, hybrid search, reranking, and retrieval optimization. Experience with vector databases such as Pinecone, Weaviate, Milvus, Chroma, or FAISS. Familiarity with Elasticsearch/OpenSearch and traditional relational or NoSQL databases. 4. Cloud and AI Deployment Experience deploying AI applications on AWS, Azure, or GCP. Familiarity with services such as AWS Bedrock, Azure OpenAI, or equivalent managed AI platforms. Experience with Docker, Kubernetes, CI/CD pipelines, and production monitoring. Understanding of scalability, performance optimization, model serving, and LLM cost management. 5. AI Quality, Security, and Governance Experience implementing LLM evaluation, hallucination mitigation, grounded responses, and AI guardrails. Knowledge of responsible AI, data privacy, secure API integration, and enterprise access controls. Understanding of observability, tracing, prompt/version management, and production incident troubleshooting. Wealth Management Domain Experience Experience working in wealth management, financial services, investment management, banking, or fintech. Understanding of portfolio management, asset allocation, investment research, financial advisors, and client servicing workflows. Familiarity with financial statements, investment reports, market data, and financial research documents. Ability to develop AI solutions that support advisors and operations teams while maintaining data confidentiality, traceability, and compliance requirements. Experience with regulated financial environments and human approval workflows for sensitive or consequential actions is a strong plus. Preferred Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence, or a related field. 10+ years of overall software engineering experience, with substantial hands-on experience in AI/ML, LLM applications, or Generative AI. Demonstrated experience delivering AI solutions from proof of concept through production deployment. Strong analytical, problem-solving, communication, and stakeholder-management skills. Experience leading technical design discussions and mentoring engineering teams. Important: Candidates should demonstrate hands-on implementation of production-grade Agentic AI solutions, not just chatbot development, prompt engineering, or proof-of-concept projects.
11/14/2026
Full time
Job Description Job Description: Agentic AI Engineer Experience: (8-10) + Years Location: Fort Mill, SC Annual Salary: $120K Per Annum Job Summary We are seeking an experienced Agentic AI Engineer with 10+ years of experience in software engineering, AI/ML, and enterprise application development to design, develop, and deploy intelligent AI agents for wealth management applications. The ideal candidate will have strong expertise in Python, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), multi-agent architectures, and enterprise AI integration. This role requires hands-on experience building production-grade AI solutions that can reason, plan, use tools, retrieve information, and execute business workflows with appropriate human oversight. Experience in wealth management, financial services, investment management, portfolio analytics, or financial advisory platforms is highly preferred. Key Responsibilities Design, develop, and deploy production-ready Agentic AI solutions for wealth management and financial services applications. Build autonomous and semi-autonomous AI agents capable of planning tasks, reasoning, invoking tools, and executing multi-step workflows. Develop multi-agent systems using frameworks such as LangGraph, LangChain, Semantic Kernel, AutoGen, or equivalent technologies. Design and implement LLM-powered applications using models from OpenAI, Anthropic, Azure OpenAI, AWS Bedrock, or similar platforms. Develop and optimize RAG pipelines, including document ingestion, chunking, embeddings, semantic search, reranking, and context retrieval. Integrate AI agents with enterprise systems, REST APIs, databases, knowledge repositories, and financial data platforms. Implement tool/function calling, structured outputs, workflow orchestration, memory management, and stateful agent execution. Build solutions for wealth management use cases, including portfolio research, advisor assistance, investment document analysis, client servicing, financial insights, and knowledge retrieval. Implement responsible AI practices, including guardrails, prompt-injection protection, access controls, PII protection, auditability, and human-in-the-loop approvals. Evaluate AI solutions for accuracy, groundedness, latency, reliability, cost, and business effectiveness. Deploy, monitor, and maintain AI applications using CI/CD, containerization, cloud services, logging, and observability tools. Collaborate with product managers, architects, data engineers, business analysts, and compliance teams to translate business requirements into scalable AI solutions. Mentor engineers, establish engineering best practices, and provide technical leadership across AI initiatives. Required Technical Skills 1. Programming and Software Engineering Strong hands-on experience with Python and object-oriented programming. Expertise in REST APIs, microservices, asynchronous processing, and enterprise application integration. Proficiency with Git, automated testing, debugging, and software engineering best practices. 2. Agentic AI and LLMs Hands-on experience designing and implementing AI agents and multi-agent workflows. Strong understanding of LLM architecture, prompt engineering, context management, and model selection. Experience with agent orchestration frameworks such as LangGraph, LangChain, Semantic Kernel, or AutoGen. Experience implementing tool calling, function calling, planning, state management, retries, and error handling. Understanding of agent autonomy, workflow determinism, and human-in-the-loop controls. 3. RAG and Knowledge Retrieval Experience building enterprise-grade RAG applications and document intelligence solutions. Knowledge of embedding models, vector search, hybrid search, reranking, and retrieval optimization. Experience with vector databases such as Pinecone, Weaviate, Milvus, Chroma, or FAISS. Familiarity with Elasticsearch/OpenSearch and traditional relational or NoSQL databases. 4. Cloud and AI Deployment Experience deploying AI applications on AWS, Azure, or GCP. Familiarity with services such as AWS Bedrock, Azure OpenAI, or equivalent managed AI platforms. Experience with Docker, Kubernetes, CI/CD pipelines, and production monitoring. Understanding of scalability, performance optimization, model serving, and LLM cost management. 5. AI Quality, Security, and Governance Experience implementing LLM evaluation, hallucination mitigation, grounded responses, and AI guardrails. Knowledge of responsible AI, data privacy, secure API integration, and enterprise access controls. Understanding of observability, tracing, prompt/version management, and production incident troubleshooting. Wealth Management Domain Experience Experience working in wealth management, financial services, investment management, banking, or fintech. Understanding of portfolio management, asset allocation, investment research, financial advisors, and client servicing workflows. Familiarity with financial statements, investment reports, market data, and financial research documents. Ability to develop AI solutions that support advisors and operations teams while maintaining data confidentiality, traceability, and compliance requirements. Experience with regulated financial environments and human approval workflows for sensitive or consequential actions is a strong plus. Preferred Qualifications Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence, or a related field. 10+ years of overall software engineering experience, with substantial hands-on experience in AI/ML, LLM applications, or Generative AI. Demonstrated experience delivering AI solutions from proof of concept through production deployment. Strong analytical, problem-solving, communication, and stakeholder-management skills. Experience leading technical design discussions and mentoring engineering teams. Important: Candidates should demonstrate hands-on implementation of production-grade Agentic AI solutions, not just chatbot development, prompt engineering, or proof-of-concept projects.
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
11/14/2026
Full time
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
Intelliswift - An LTTS Company
Bellevue, Washington
Job Description Job Title: Data Scientist IV (Product Analytics & Experimentation) Location: Bellevue, WA Duration: 12 Months (Potential Extensions) We are seeking a Data Scientist to join a team focused on measuring platform performance, identifying growth opportunities, and driving data-informed decision making. In this role, you will partner closely with Product Managers, Engineers, and cross-functional stakeholders to develop key metrics, evaluate experiments, and provide actionable insights that influence product and infrastructure investments. This is an excellent opportunity for a data scientist who thrives at the intersection of analytics, experimentation, and product strategy, and enjoys solving complex problems at scale. Required Skills SQL - Advanced Product Analytics Experimentation & A/B Testing Statistical Analysis Hypothesis Testing Dashboard Development Data Visualization KPI Development Data Storytelling Cross-Functional Collaboration Python (Preferred) Nice-to-Have Experience: Product growth analytics User behavior analysis Performance measurement and reporting Business intelligence and decision support Large-scale data environments Responsibilities Define, develop, and maintain core business and product metrics. Design and analyze online experiments and A/B tests to measure feature and product performance. Build dashboards and reporting solutions that provide visibility into key performance indicators. Perform exploratory data analysis to identify trends, opportunities, and areas for improvement. Partner with Product, Engineering, and Operations teams to understand business challenges and translate them into analytical solutions. Communicate complex analytical findings clearly to both technical and non-technical stakeholders. Develop recommendations based on data insights and influence decision-making across cross-functional teams. Ensure data quality, accuracy, and consistency across reporting and analysis workflows. Minimum Qualifications Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, Economics, Data Science, or a related quantitative field. 4+ years of experience in Data Science, Product Analytics, Business Analytics, or a related field. Advanced SQL skills with experience querying and analyzing large-scale datasets. Strong experience with experimental design, A/B testing, hypothesis testing, and statistical inference. Experience defining and monitoring product metrics and KPIs. Experience building dashboards and data visualization solutions. Proven ability to communicate insights and recommendations to cross-functional stakeholders. Strong analytical, problem-solving, and critical-thinking skills. Preferred Qualifications Master's degree in a quantitative discipline. Experience using Python for data analysis and statistical modeling. Experience working with large-scale data platforms and distributed datasets. Familiarity with causal inference, experimentation methodologies, and product measurement frameworks. Experience partnering with Product Managers and Engineering teams in a technology or digital product environment.
11/14/2026
Full time
Job Description Job Title: Data Scientist IV (Product Analytics & Experimentation) Location: Bellevue, WA Duration: 12 Months (Potential Extensions) We are seeking a Data Scientist to join a team focused on measuring platform performance, identifying growth opportunities, and driving data-informed decision making. In this role, you will partner closely with Product Managers, Engineers, and cross-functional stakeholders to develop key metrics, evaluate experiments, and provide actionable insights that influence product and infrastructure investments. This is an excellent opportunity for a data scientist who thrives at the intersection of analytics, experimentation, and product strategy, and enjoys solving complex problems at scale. Required Skills SQL - Advanced Product Analytics Experimentation & A/B Testing Statistical Analysis Hypothesis Testing Dashboard Development Data Visualization KPI Development Data Storytelling Cross-Functional Collaboration Python (Preferred) Nice-to-Have Experience: Product growth analytics User behavior analysis Performance measurement and reporting Business intelligence and decision support Large-scale data environments Responsibilities Define, develop, and maintain core business and product metrics. Design and analyze online experiments and A/B tests to measure feature and product performance. Build dashboards and reporting solutions that provide visibility into key performance indicators. Perform exploratory data analysis to identify trends, opportunities, and areas for improvement. Partner with Product, Engineering, and Operations teams to understand business challenges and translate them into analytical solutions. Communicate complex analytical findings clearly to both technical and non-technical stakeholders. Develop recommendations based on data insights and influence decision-making across cross-functional teams. Ensure data quality, accuracy, and consistency across reporting and analysis workflows. Minimum Qualifications Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, Economics, Data Science, or a related quantitative field. 4+ years of experience in Data Science, Product Analytics, Business Analytics, or a related field. Advanced SQL skills with experience querying and analyzing large-scale datasets. Strong experience with experimental design, A/B testing, hypothesis testing, and statistical inference. Experience defining and monitoring product metrics and KPIs. Experience building dashboards and data visualization solutions. Proven ability to communicate insights and recommendations to cross-functional stakeholders. Strong analytical, problem-solving, and critical-thinking skills. Preferred Qualifications Master's degree in a quantitative discipline. Experience using Python for data analysis and statistical modeling. Experience working with large-scale data platforms and distributed datasets. Familiarity with causal inference, experimentation methodologies, and product measurement frameworks. Experience partnering with Product Managers and Engineering teams in a technology or digital product environment.
Job Description Division: Ondrick Materials this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PIc2738e2e5-
11/14/2026
Full time
Job Description Division: Ondrick Materials this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PIc2738e2e5-
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Post Purchase organization is building AI-driven decision intelligence across dispute resolution and recovery products, including RDR, CDRN, VDRN, and Recover. We are seeking a Staff Data Scientist to lead high-impact machine learning initiatives that improve automation, recovery outcomes, and client experience at global scale. This is a Staff-level individual contributor role for someone who thrives in ambiguity, owns complex problem spaces, and drives solutions from concept through production with measurable business impact. You will work with large-scale transactions and dispute data to develop models that enhance decision quality and enable scalable, intelligent systems. Key Responsibilities Define and lead high-impact ML initiatives across dispute decisioning, merchant matching, and recovery prediction Own end-to-end ML lifecycle, including problem framing, feature engineering, model development, deployment, and monitoring Build and productionize scalable models using large-scale transaction and dispute datasets Partner closely with Product, Engineering, and Data Engineering to translate business needs into data-driven solutions Drive adoption of ML solutions through explainability, performance measurement, and stakeholder alignment Develop experimentation frameworks to evaluate and continuously improve model performance Design and implement GenAI/LLM-based solutions for explainability, workflow automation, and decision support Influence product strategy by identifying opportunities to improve automation, efficiency, and customer outcomes Mentor junior team members and contribute to best practices across the data science organization Work Environment Visa requires employees to work in the office 3 days per week. Specific expectations will be confirmed by the Hiring Manager. Qualifications Basic Qualifications: 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience Experience with digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work Preferred Qualifications: 6+ years of experience with a Bachelor's degree or 4+ years with an Advanced degree or up to 3 years with a PhD Advanced degree (MS or PhD) in AI, Computer Science, Statistics, Operations Research, or a related quantitative field Experience applying data science or analytics solutions to solve complex business problems with measurable outcomes Proven track record of commercializing analytical or ML solutions in production environments Strong experience managing or leading end-to-end projects across cross-functional teams Agile experience and ability to manage evolving priorities in dynamic environments Experience working with large-scale datasets and building scalable models Experience with distributed data processing frameworks (e.g., Hadoop, Hive, Spark) Proficiency in programming languages such as Python or R, along with SQL Experience with version control tools such as git or GitHub Hands-on experience applying machine learning and predictive modeling tecniques to business problems Experience in data science, data engineering, or analytics roles in large-scale environments Experience in payments, fraud, risk, disputes, fintech, or transaction-heavy domains Experience working in global organizations with distributed stakeholders Proven ability to lead projects, influence teams, and provide technical thought leadership What Sets This Role Apart Ownership of high-impact, ambiguous problem spaces across Visa's Post Purchase ecosystem Direct influence on ML-driven decision intelligence and product strategy Opportunity to build scalable systems that improve recovery outcomes, automation, and client experience Work at the intersection of AI/ML, product, and platform at global scale Information for US Applicants For roles located in the US, the estimated salary range for this position is $141,100.00 to $ 226,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
11/14/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Post Purchase organization is building AI-driven decision intelligence across dispute resolution and recovery products, including RDR, CDRN, VDRN, and Recover. We are seeking a Staff Data Scientist to lead high-impact machine learning initiatives that improve automation, recovery outcomes, and client experience at global scale. This is a Staff-level individual contributor role for someone who thrives in ambiguity, owns complex problem spaces, and drives solutions from concept through production with measurable business impact. You will work with large-scale transactions and dispute data to develop models that enhance decision quality and enable scalable, intelligent systems. Key Responsibilities Define and lead high-impact ML initiatives across dispute decisioning, merchant matching, and recovery prediction Own end-to-end ML lifecycle, including problem framing, feature engineering, model development, deployment, and monitoring Build and productionize scalable models using large-scale transaction and dispute datasets Partner closely with Product, Engineering, and Data Engineering to translate business needs into data-driven solutions Drive adoption of ML solutions through explainability, performance measurement, and stakeholder alignment Develop experimentation frameworks to evaluate and continuously improve model performance Design and implement GenAI/LLM-based solutions for explainability, workflow automation, and decision support Influence product strategy by identifying opportunities to improve automation, efficiency, and customer outcomes Mentor junior team members and contribute to best practices across the data science organization Work Environment Visa requires employees to work in the office 3 days per week. Specific expectations will be confirmed by the Hiring Manager. Qualifications Basic Qualifications: 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience Experience with digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work Preferred Qualifications: 6+ years of experience with a Bachelor's degree or 4+ years with an Advanced degree or up to 3 years with a PhD Advanced degree (MS or PhD) in AI, Computer Science, Statistics, Operations Research, or a related quantitative field Experience applying data science or analytics solutions to solve complex business problems with measurable outcomes Proven track record of commercializing analytical or ML solutions in production environments Strong experience managing or leading end-to-end projects across cross-functional teams Agile experience and ability to manage evolving priorities in dynamic environments Experience working with large-scale datasets and building scalable models Experience with distributed data processing frameworks (e.g., Hadoop, Hive, Spark) Proficiency in programming languages such as Python or R, along with SQL Experience with version control tools such as git or GitHub Hands-on experience applying machine learning and predictive modeling tecniques to business problems Experience in data science, data engineering, or analytics roles in large-scale environments Experience in payments, fraud, risk, disputes, fintech, or transaction-heavy domains Experience working in global organizations with distributed stakeholders Proven ability to lead projects, influence teams, and provide technical thought leadership What Sets This Role Apart Ownership of high-impact, ambiguous problem spaces across Visa's Post Purchase ecosystem Direct influence on ML-driven decision intelligence and product strategy Opportunity to build scalable systems that improve recovery outcomes, automation, and client experience Work at the intersection of AI/ML, product, and platform at global scale Information for US Applicants For roles located in the US, the estimated salary range for this position is $141,100.00 to $ 226,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
San Diego County Water Authority
Escondido, California
Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
11/14/2026
Full time
Job Description JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at -iframe/mos-translator. Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
11/13/2026
Full time
Position Title: Business Systems Manager Location: Chicopee, MA Pay Range: $65000.00 - $75000.00 Salary Interval: Full Time Salary Application Instructions Acknowledgment of Receipt: You will receive a confirmation email within the next 24 hours verifying that we have received your application. If you do not receive this confirmation, please check your spam or junk folder, or contact our office for assistance. Additional Information: Should we need any additional details or clarification regarding your application, our team will reach out to you directly via email or phone. Interview Scheduling: If your application progresses to the next stage, you will be invited for an interview. Please monitor your email for an invitation with scheduling options and further instructions. Status Updates: We will notify you via email regarding important updates and decisions. Questions or Assistance: If you have any questions or require assistance at any point during the application process, please do not hesitate to contact our team at . We are committed to making your application experience as clear and user-friendly as possible. Thank you again for your interest, and we look forward to reviewing your materials. Position Description Division: Ondrick Materials & Recycling, LLC Role Summary The Business Systems Manager is a hands-on position that owns the company's systems architecture and handles the selection, implementation, and ongoing administration of the business applications that run a multi-entity construction, manufacturing, and retail business. Reporting to the CFO, this role will own a multi-year roadmap to replace and connect the operational systems used across Contracting, Trucking, Maintenance, Operations, and Finance, and will serve as the primary point of contact between the business, our outsourced IT provider, and our software vendors. The ideal candidate is part project manager, part business analyst, and part systems administrator: someone who can document how work actually flows, translate that into requirements, run a disciplined implementation, and keep integrated systems and data moving reliably once they are live. Infrastructure, network, end-user hardware, and helpdesk support are provided by our outsourced IT provider; this role owns the business applications, integrations, and data architecture that run the company. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. Equal Opportunity Employer Ted Ondrick Materials Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Requirements Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time . click apply for full job details
Date Posted: 2026-10-27 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: TS/SCI Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. With a strong focus on Safety, Trust, Respect, Accountability, Collaboration, and Innovation, we are committed to delivering innovative solutions that make the world a safer place. We have an exciting opportunity for a Principal Systems Engineer supporting one of our premier programs in Aurora, Colorado. In this role, you will apply your expertise in requirements development, architecture and design elaboration, systems engineering analyses, script development, and interface definition and control. You will support system design, technical planning, integration, and verification activities throughout the systems engineering lifecycle. This position is on-site in Aurora, CO. What You Will Do • Provide technical support across all systems engineering aspects of the program, with a focus on system design and requirements. • Ensure technical planning activities are complete and adequate to support program execution. • Support overall systems engineering deliverables for the program Technical Performance Manager (TPM). • Coordinate Integrated Product Teams (IPTs) and other program teams to resolve system-level issues. • Support test strategy development and system integration and verification activities, including Developmental Test and Evaluation (DT&E) and Operational Test and Evaluation (OT&E). • Assist IPTs with system analysis and defining system functionality. • Support system interface design and determine how requirements will be validated and verified by the test team. • Provide engineering support for assigned portions of the program's test activities, including test processes, baseline definition, and test architecture design. • Support regression testing across deliverable releases to ensure alignment with the program baseline. • Participate in technical reviews and technical interchange meetings in support of program objectives. Qualifications You Must Have • Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) in a related field and a minimum of 8 years of relevant experience. • Experience with the systems engineering lifecycle, roles, and functions, including one or more of the following: Concept of Operations (ConOps) development, requirements definition and management, functional analysis, or interface definition and control. • Experience supporting development activities on a government contract. • Experience applying Agile principles, including Agile systems engineering practices and/or Agile roles. • Active and transferable U.S. government-issued DoD TS/SCI security clearance required prior to start date, with the ability to obtain Special Program Access. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer • Experience in relevant mission domains, such as mission management ground systems or space-based Intelligence, Surveillance, and Reconnaissance (ISR) platforms. • Experience working in an Agile development environment and using tools such as Jira, Confluence, and Bitbucket. • Experience with Model-Based Systems Engineering (MBSE) tools, such as Cameo Systems Modeler. • Product Owner (PO) or Product Manager (PM) certification. • Experience managing requirements using DOORS or other requirements management databases. What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation • Relocation eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: • Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. • This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the U.S. Department of State website here: Location: Aurora, CO: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-10-27 Country: United States of America Location: US-CO-AURORA-S E Centretech Pkwy BLDG S75 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: TS/SCI Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. With a strong focus on Safety, Trust, Respect, Accountability, Collaboration, and Innovation, we are committed to delivering innovative solutions that make the world a safer place. We have an exciting opportunity for a Principal Systems Engineer supporting one of our premier programs in Aurora, Colorado. In this role, you will apply your expertise in requirements development, architecture and design elaboration, systems engineering analyses, script development, and interface definition and control. You will support system design, technical planning, integration, and verification activities throughout the systems engineering lifecycle. This position is on-site in Aurora, CO. What You Will Do • Provide technical support across all systems engineering aspects of the program, with a focus on system design and requirements. • Ensure technical planning activities are complete and adequate to support program execution. • Support overall systems engineering deliverables for the program Technical Performance Manager (TPM). • Coordinate Integrated Product Teams (IPTs) and other program teams to resolve system-level issues. • Support test strategy development and system integration and verification activities, including Developmental Test and Evaluation (DT&E) and Operational Test and Evaluation (OT&E). • Assist IPTs with system analysis and defining system functionality. • Support system interface design and determine how requirements will be validated and verified by the test team. • Provide engineering support for assigned portions of the program's test activities, including test processes, baseline definition, and test architecture design. • Support regression testing across deliverable releases to ensure alignment with the program baseline. • Participate in technical reviews and technical interchange meetings in support of program objectives. Qualifications You Must Have • Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) in a related field and a minimum of 8 years of relevant experience. • Experience with the systems engineering lifecycle, roles, and functions, including one or more of the following: Concept of Operations (ConOps) development, requirements definition and management, functional analysis, or interface definition and control. • Experience supporting development activities on a government contract. • Experience applying Agile principles, including Agile systems engineering practices and/or Agile roles. • Active and transferable U.S. government-issued DoD TS/SCI security clearance required prior to start date, with the ability to obtain Special Program Access. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer • Experience in relevant mission domains, such as mission management ground systems or space-based Intelligence, Surveillance, and Reconnaissance (ISR) platforms. • Experience working in an Agile development environment and using tools such as Jira, Confluence, and Bitbucket. • Experience with Model-Based Systems Engineering (MBSE) tools, such as Cameo Systems Modeler. • Product Owner (PO) or Product Manager (PM) certification. • Experience managing requirements using DOORS or other requirements management databases. What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation • Relocation eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role: • Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. • This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the U.S. Department of State website here: Location: Aurora, CO: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/13/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
11/13/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro
11/12/2026
Full time
Job Description Job Description ATFM Analyst / Strategist CGH Technologies, Inc. (CGH) is a business solutions firm specializing in Data Management, Software Engineering, and Business Intelligence. Based in the Washington, D.C. corridor, CGH supports government, commercial, and international clients with management consulting, software development, infrastructure and facilities support, and program management for large, complex operational environments. CGH has an exciting opportunity for an Air Traffic Flow Management (ATFM) Analyst / Strategist to join our team supporting the FAA's PERTI program. Position Overview The ATFM Analyst / Strategist provides operational analysis, advanced planning, and customer support for the PERTI contract. This position works closely with FAA personnel, aviation stakeholders, meteorologists, field facilities, and other operational partners to analyze conditions across the National Airspace System (NAS), identify potential constraints, and support the development and communication of strategic traffic management plans. This is a mission-critical position supporting a 24/7/365 operational environment. Key Responsibilities Schedule and support OPS and PERTI webinars. Review, analyze, and maintain OPSNET, NAS Daily, and other operational reports. Analyze weather products, Technical Operations data, system impact reports, traffic demand, and other potential constraints to develop PERTI advanced planning content. Collaborate with National Aviation Meteorologists to review forecast en route and terminal conditions, outlooks, maps, and potential operational impacts. Develop, review, and conduct daily collaborative advanced planning webinars and supporting PDF materials. Prepare, finalize, distribute, and upload advanced planning documents to FAA systems and websites. Provide direct support to the National Operations Manager (NOM) and Planner during planning webinars, including presentation preparation, slide updates, call-list management, log entries, and advisories. Coordinate with NAV CANADA regarding potential constraints, CAN routes, and other cross-border operational considerations. Manage Zoom webinar registration, information sharing, attendee reporting, and scheduling. Coordinate with field facilities, airlines, aviation representatives, and DDSO offices regarding SIRs, construction, weather, and other events that may affect NAS operations. Coordinate with ATCSCC Space Operations regarding launch and recovery activities, including potential NAS impacts, NOTAM information, and development of supporting graphics. Conduct VACAPES next-day planning conferences with ZDC, Giantkiller, ZBW, and ZNY when required. Develop materials and participate in weekly CADENA web conferences. Prepare daily summaries of significant NAS activity. Provide same-day, prior-day, next-day, historical, demand, and Traffic Management Initiative (TMI) analysis in response to operational needs and ad hoc NOM requests. Compile and complete the daily PERTI plan review and distribute it to appropriate stakeholders and managers. Provide training and briefings to new NTMOs on PERTI responsibilities, tools, processes, and planning fundamentals. Provide coaching, feedback, and mentoring to NTMOs training on operational planner and PERTI responsibilities. Support the development and continuous improvement of operational and planning tools, processes, and procedures. QUALIFICATIONS Experience 3+ years of demonstrated hands-on experience in an Analyst/Strategist or related role. Experience supporting complex, time-sensitive aviation or operational environments is preferred. Education Bachelor's degree required. Degree in Engineering, Science, Mathematics, or a related technical discipline preferred. Technical & Computer Skills Proficiency with Microsoft Office Suite. Ability to review, interpret, and communicate operational and technical information. Ability to analyze multiple sources of data and translate findings into clear, actionable planning information. Knowledge, Skills & Abilities U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for three or more years. Must be available for shift work (day, swing, evening) as the team operates 24x7x365, including holidays. Strong interpersonal, verbal, and written communication skills. Must be highly organized, reliable, and possess excellent time-management skills. Must be a team player with a proactive work style. Strong analytical and problem-solving skills. Ability to prioritize and perform effectively in a fast-paced, mission-critical operational environment. Ability to work effectively with government customers, operational personnel, and aviation industry stakeholders. Ability to work independently while contributing effectively within a collaborative team environment. Physical Requirements While performing the duties of this position, the individual is regularly required to sit, stand, talk, hear, and use a computer, keyboard, and mouse for several hours each day. Occasional light lifting of up to 10 pounds may be required. Government Eligibility Candidates selected will be subject to a Government background investigation and must meet eligibility requirements. Compensation The hiring range for this position, expressed as an annualized full-time equivalent (FTE), is $150K-$160K pe r year , based on relevant experience and position requirements as determined by the customer parameters. Please note: This is a part-time position. Actual earnings will be prorated based on the employee's scheduled hours. Benefits CGH offers a comprehensive benefits package, including: 401(k) retirement plan Paid Time Off (PTO) Join the CGH Team If you are an analytical, collaborative aviation professional who thrives in a dynamic operational environment and wants to contribute to the safe and efficient operation of the National Airspace System, we encourage you to apply. CGH Technologies, Inc. is an Equal Opportunity Employer. Job Posted by ApplicantPro
San Diego County Water Authority
Escondido, California
JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at . Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
11/12/2026
Full time
JOIN THE SAN DIEGO COUNTY WATER AUTHORITY! The San Diego County Water Authority is an independent public agency that serves as San Diego County's regional water wholesaler. The mission of the Water Authority is to provide a safe and reliable water supply to its 22 member agencies serving the region's $267 billion economy and 3.3 million residents. The Water Authority is executing a long-term strategy to diversify the region's supplies, make major investments in the region's water delivery and storage system, and improve water use efficiency. Through dynamic leadership, thoughtful planning, and prudent fiscal policies, the Water Authority is cost effectively managing the region's water portfolio, while continuing to diversify supplies to enhance current and future reliability. We welcome veteran or transitioning military to apply. Are you a transitioning or former member of the military with experience as an an Intelligence Analyst, Logistics Specialist, Operations Manager or in a similar military role? Your leadership, operations planning, personnel management, logistics coordination, and data analysis experience may translate directly into success in this position. Applicants may also explore how their military experience aligns with civilian roles by using the Military Skills Translator at . Operations & Maintenance The Operations and Maintenance (O&M) Department is responsible for operating the Water Authority's aqueduct delivery system; ensuring facility security and emergency preparedness; and maintaining and managing the fleet and various other assets. Specifically, the department controls water deliveries to meet member agency demands; manages dam and reservoir operations; ensures water quality; oversees water treatment plant and power generation operations; maintains all vehicles and heavy equipment; provides electro-mechanical support; implements the Asset Management Program (AMP); complies with all applicable environmental regulations; and develops and manages computerized Supervisory Control and Data Acquisition (SCADA) and system maintenance programs. Operations & Maintenance: Administration Division The Operations & Maintenance Administration Division provides administrative support to the 91 personnel located at the Water Authority's Escondido office, and includes the Director of Operations & Maintenance. The division is responsible for all administrative functions including leadership support, department budget management, procurement and invoice processing, contract administration, office management, records management, Board of Directors support, departmental personnel coordination and other related functions. The Ideal Candidate The Senior Management Analyst will be an essential member of the Operations & Maintenance team, supporting core business functions and providing direct supervision, work oversight, and guidance to support staff. The ideal candidate is flexible, innovative, and comfortable adapting to change. They excel in a dynamic, fast-paced, and deadline-driven environment, approaching challenges with confidence, professionalism, and a willingness to embrace new ideas and processes. The ideal candidate thrives in an environment where they interact with a diverse mix of personalities and team members whose strengths may lean toward technical skills or vary in their administrative experience. This individual is an effective communicator who can translate complex concepts in a clear, respectful manner and is adept at fostering collaboration and positive outcomes with colleagues from all backgrounds, whether in straightforward or more challenging situations. In addition, the ideal candidate will bring: Advanced analytical capabilities, including the ability to perform increasingly complex business or management studies and develop detailed spreadsheets. Experience with public-sector budgeting and forecasting, including monitoring expenditures, preparing projections, and supporting long-term planning efforts. Practical knowledge of public contracting and procurement, such as developing and administering formal and informal bids, managing public works contracts, issuing notices inviting bids, and preparing requests for proposals. Experience working in a maintenance or operations environment within water utilities or similar sectors is highly valued for this role, with an understanding of how administrative and analytical functions support field operations and asset intensive programs. Applicants from other industries with strong backgrounds are equally encouraged to apply. Adaptability and comfort leading and managing change, with the ability to remain steady, flexible, and effective in a fast-paced workplace undergoing continual operational and organizational evolution. This role is ideal for a candidate who is motivated by challenge and innovation, eager to learn, and skilled at creating and refining systems and processes. If you thrive in an environment where you must navigate complex, evolving, or unfamiliar parameters-and your work directly supports essential regional infrastructure and service delivery-this opportunity will allow you to make a meaningful impact while growing your expertise and driving continuous improvement. The Senior Management Analyst serves as a key analytical and administrative resource supporting the Operations & Maintenance Department. This role performs a wide range of professional, administrative, financial, statistical, and management analyses that directly contribute to the effective operation of the Water Authority's aqueduct system, maintenance programs, and departmental business functions. As a strategic partner to Operations & Maintenance leadership, the Senior Management Analyst helps shape department programs and policies and procedures through thoughtful research, evaluation, and recommendations. The position prepares high-quality presentations, produces clear and compelling data reports, and develops materials that support informed decision-making across diverse operational functions. This role administers essential department programs including budget development and monitoring, procurement and contracting processes, and records management. The Senior Management Analyst also supports cross-functional initiatives, improves business processes, enhances data systems, and contributes to operational planning that keeps critical water delivery infrastructure running safely and reliably. Distinguishing Characteristics This is the advanced, journey-level class in the Management Analyst series. Incumbents are fully competent to independently perform responsible and complex analytical work in support of a department or Water Authority-wide program. Assignments are typically received in broad outline form, and incumbents are expected to act independently in developing applicable resources and information. Projects may include statistical analysis, policy, procedures, budget development, regulatory analysis or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results. Representative Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Assists in and/or leads the development, review, analysis and administration of the annual department budget, analyzing current and historical trends, evaluating variances and improving cost effectiveness; investigates and evaluates the need for changes in budgetary allocations during the fiscal year; reviews and evaluates purchase requests and justifications. Forecasts operating budget, analyzes budget variances, and prepares quarterly and mid-cycle budget presentation for the General Manager and Board of Directors to provide status of past and future expenditures; assists in the development of the Water Authority's budget document. Designs and develops report formats to meet management information needs; works with Information Systems to develop or modify systems to provide required data; tracks and reports on department purchase orders. Reviews solicitations, contracts and proposed activities to recommend appropriate requirements. Serves as liaison between vendors, outside agencies, and other Water Authority departments. Plans, organizes, coordinates, directs or conducts detailed administrative or management studies relating to the activities or operation of the Water Authority or Operations & Maintenance Department; determines analytical techniques and statistical and information-gathering processes and obtains required information and data for analysis; analyzes alternatives and makes recommendations regarding such areas as budgeting, cost analysis, cash flow estimates, productivity, work flow and design, contracting, records retention, and policy or procedure development or modification; discusses findings with management and prepares reports of study conclusions; makes presentations of study results and recommendations; assists in developing and implementing program or functional goals and objectives; conducts a variety of special projects and programs related to the functions of the department or specific projects. Attends meetings with officials of other governmental agencies . click apply for full job details
