Job Description Job Description Company Description With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description Data Engineering at the City is a unique opportunity for meaningful, exciting work and professional development using state-of-the art technologies and software development best practices. This is a position on a diverse team of engineers, analysts, and GIS specialists, contributing to developing, maintaining, and optimizing our data pipelines and integration strategies, assisting departments and agencies in innovating, and enhancing the City's service to its residents. The data engineer/integration specialist will develop an intimate understanding of the City's diverse data and contribute to improving the City's data engineering infrastructure, pipelines, models, and integrations. The team uses a blend of open source, custom developed and off-the-shelf tools, including Python, Bash, SQL, DBT, GIS, Docker, Terraform, Apache Airflow, Jenkins, Postgres, PostGIS, AWS, GitHub, Github actions, MuleSoft as an iPaaS and SAS API providers like ArcGIS Online and CARTO. Some prominent services the team is responsible for include DataBridge, OIT's enterprise data warehouse, AIS, the City's custom address information systems which supports public address search and internal geocoding, and Databridge-Airflow, a custom workflow generator and orchestrator for departmental integrations () and open data publishing (). Some examples of OIT's commitment to serving the public through the effective and innovative integration of City open data include: We are looking for a candidate who is not only technically skilled but also passionate about leveraging data to improve City operations and community life. This team is fundamental to the innovation of City services that directly affect residents. If you are eager to contribute to a team that values innovation, efficiency, service-oriented work and data-driven decision-making, we encourage you to apply. Essential Functions Working with business partners of varying technical ability to understand how their data is produced, stored, and updated, designing enhancements to optimize enterprise integrations and public data accessibility. Design and develop new and expand and refine existing data pipelines using Apache Airflow, custom Python-based software, and other tools to connect diverse systems of record, centralized databases, and SaaS environments, improving data platform components, data governance, master data management, data standardization, enrichment and quality assurance. Play a key role in enterprise integration and open data initiatives, developing and supporting critical systems like the City's DataBridge, Databridge-Airflow and AIS. Write clear, descriptive technical documentation for systems/applications, partner with data stewards of various technical levels and communicate technical details to non-technical stakeholders. Qualifications Bachelor's degree in Computer Science, Data Science, Information Systems, Geography/GIS, or a related field. Equivalent work experience may be considered. Demonstrated experience in data engineering or a similar role, with a focus on data management/integration/ETL/ELT. Proven track record with Python, SQL, and database management. Experience with working with modern data engineering tech stack. Familiarity with development of custom ETL/CI/CD tools and the ability to learn and adapt to new technologies. Previous work in a public sector or large organization setting is a plus. Competencies: Clear and concise writing and communication skills. Creative problem-solving and critical thinking. Ability to work with data from diverse domains. Efficient time management and the ability to manage multiple workflows simultaneously. Ability to seek innovative opportunities and continuous improvement. Curiosity and willingness to learn new tools, packages, and best practices. Eagerness to participate in knowledge sharing and contribute to team discussions on coding standards. Knowledge and Skills: Proficient in Python Familiarity with modern Python development practices (e.g., type annotations, data validation, automated testing) a plus Strong SQL skills and experience with databases (Postgres preferred). Familiarity with Docker, bash and minimal Linux server administration. Experience with cloud services (AWS preferred). Understanding of Git/GitHub for version control and CI/CD pipelines. Experience or ability to learn Airflow, DBT, Terraform, Kubernetes, Mulesoft. Experience working with spatial datasets a plus. Experience using command line interfaces. Abilities: To reason about, model and manipulate complex datasets. To maintain clean and secure data environments. To work effectively in a hybrid (on-premises and cloud) environment. To communicate complex technical concepts in understandable terms. To thoughtfully evaluate new data engineering tools and practices within a public service context. Additional Information Salary cannot exceed $95,605 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: Resume A cover letter Please note: Applications will not be considered without a cover letter. Did you know? We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities We offer Comprehensive health coverage for employees and their eligible dependents Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at or send an email to For more information, go to: Human Relations Website:
11/12/2026
Full time
Job Description Job Description Company Description With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all our residents have the opportunity to reach their potential. The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description Data Engineering at the City is a unique opportunity for meaningful, exciting work and professional development using state-of-the art technologies and software development best practices. This is a position on a diverse team of engineers, analysts, and GIS specialists, contributing to developing, maintaining, and optimizing our data pipelines and integration strategies, assisting departments and agencies in innovating, and enhancing the City's service to its residents. The data engineer/integration specialist will develop an intimate understanding of the City's diverse data and contribute to improving the City's data engineering infrastructure, pipelines, models, and integrations. The team uses a blend of open source, custom developed and off-the-shelf tools, including Python, Bash, SQL, DBT, GIS, Docker, Terraform, Apache Airflow, Jenkins, Postgres, PostGIS, AWS, GitHub, Github actions, MuleSoft as an iPaaS and SAS API providers like ArcGIS Online and CARTO. Some prominent services the team is responsible for include DataBridge, OIT's enterprise data warehouse, AIS, the City's custom address information systems which supports public address search and internal geocoding, and Databridge-Airflow, a custom workflow generator and orchestrator for departmental integrations () and open data publishing (). Some examples of OIT's commitment to serving the public through the effective and innovative integration of City open data include: We are looking for a candidate who is not only technically skilled but also passionate about leveraging data to improve City operations and community life. This team is fundamental to the innovation of City services that directly affect residents. If you are eager to contribute to a team that values innovation, efficiency, service-oriented work and data-driven decision-making, we encourage you to apply. Essential Functions Working with business partners of varying technical ability to understand how their data is produced, stored, and updated, designing enhancements to optimize enterprise integrations and public data accessibility. Design and develop new and expand and refine existing data pipelines using Apache Airflow, custom Python-based software, and other tools to connect diverse systems of record, centralized databases, and SaaS environments, improving data platform components, data governance, master data management, data standardization, enrichment and quality assurance. Play a key role in enterprise integration and open data initiatives, developing and supporting critical systems like the City's DataBridge, Databridge-Airflow and AIS. Write clear, descriptive technical documentation for systems/applications, partner with data stewards of various technical levels and communicate technical details to non-technical stakeholders. Qualifications Bachelor's degree in Computer Science, Data Science, Information Systems, Geography/GIS, or a related field. Equivalent work experience may be considered. Demonstrated experience in data engineering or a similar role, with a focus on data management/integration/ETL/ELT. Proven track record with Python, SQL, and database management. Experience with working with modern data engineering tech stack. Familiarity with development of custom ETL/CI/CD tools and the ability to learn and adapt to new technologies. Previous work in a public sector or large organization setting is a plus. Competencies: Clear and concise writing and communication skills. Creative problem-solving and critical thinking. Ability to work with data from diverse domains. Efficient time management and the ability to manage multiple workflows simultaneously. Ability to seek innovative opportunities and continuous improvement. Curiosity and willingness to learn new tools, packages, and best practices. Eagerness to participate in knowledge sharing and contribute to team discussions on coding standards. Knowledge and Skills: Proficient in Python Familiarity with modern Python development practices (e.g., type annotations, data validation, automated testing) a plus Strong SQL skills and experience with databases (Postgres preferred). Familiarity with Docker, bash and minimal Linux server administration. Experience with cloud services (AWS preferred). Understanding of Git/GitHub for version control and CI/CD pipelines. Experience or ability to learn Airflow, DBT, Terraform, Kubernetes, Mulesoft. Experience working with spatial datasets a plus. Experience using command line interfaces. Abilities: To reason about, model and manipulate complex datasets. To maintain clean and secure data environments. To work effectively in a hybrid (on-premises and cloud) environment. To communicate complex technical concepts in understandable terms. To thoughtfully evaluate new data engineering tools and practices within a public service context. Additional Information Salary cannot exceed $95,605 We're interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you're a good fit, please don't hesitate to apply. Please include: Resume A cover letter Please note: Applications will not be considered without a cover letter. Did you know? We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities We offer Comprehensive health coverage for employees and their eligible dependents Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at or send an email to For more information, go to: Human Relations Website:
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Clarios will not sponsor applicants for U.S. work visas for this opportunity. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
09/30/2026
Full time
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Clarios will not sponsor applicants for U.S. work visas for this opportunity. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation's security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It's what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results-showing we're ready to meet our customers' evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. Description: Provide engineering expertise to analyze complex systems, architecture, network design and other technical hardware issues. Procure and perform acceptance testing on equipment. Provide hardware maintenance support, both preventative and remedial. Deploy, install, and implement hardware at Continental United States (CONUS) and Outside Continental United States (OCONUS). Prepare specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepare engineering plans and site Technical Design Packages. Organize and direct hardware installations. Configure (and document configuration of) computers, networking devices and various peripheral equipment. Prepare site installation and test 1repm1s. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. Prepare reports and recommendations concerning existing and emerging hardware technologies. Provide specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors. Capabilities: Conduct site surveys; assesses and documents current site network configuration and site unique requirements Organize and direct hardware installations across multiple sites Analyze and recommend hardware specifications for project-unique or modified commercial hardware Assist with building simulations of proposed systems and provide hardware throughput analyses to system engineers Design and verify test harnesses/simulated interfaces for all test and integration phases Prepare Mean-Time-Between-Failure and Mean-Time-To-Repair analyses Analyze operational data to identify choke points, failure modes, and other data for design or maintainability improvements Review proposed systems, and support of network communications, including LAN/WAN systems Evaluate current systems and annotate system vulnerabilities Research and analyze data of various products to include COTS/GOTS components and GFE to determine feasibility of design or application Provide skilled technical assistance in network planning, engineering, and architecture Assist in the development of technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Provide evaluations of systems, networks and information systems to ensure designs meet applicable governmental security specifications Assist with the development of security system documentation on both new and fielded information systems Develop, analyze, and provide feedback on wired and wireless network systems Plan large and small-scale systems system vendor comparison, cost studies, and security Plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels Independently develop technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Independently develop security system documentation of both new and fielded information systems Analyze, identify, describe, and brief system weaknesses and provide proposed system improvements Qualifications: Ten (10) years' experience as a Network Security Engineer analyzing complex hardware systems for SIGINT solutions is required. Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional Network Security engineering experience may be substituted for a Bachelor's degree. Must meet DoD approved 8570 Baseline Ce1tification for IAT Level II and possess at least 2 of the following vendor certifications: Palo Alto Networks Certified Network Security Administrator (PCNSA), Sonicwall Network Security Administrator (SNSA), Sonicwall Network Security Professional (SNSP), Symantec ProxySG 6.7 Technical Specialist or Cisco CCNA or higher. CLEARANCE REQUIRED: TS/SCI w/ Polygraph Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $200,000 and stretches up to $275,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.
09/28/2026
Full time
Job Description Job Description Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation's security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It's what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results-showing we're ready to meet our customers' evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. Description: Provide engineering expertise to analyze complex systems, architecture, network design and other technical hardware issues. Procure and perform acceptance testing on equipment. Provide hardware maintenance support, both preventative and remedial. Deploy, install, and implement hardware at Continental United States (CONUS) and Outside Continental United States (OCONUS). Prepare specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepare engineering plans and site Technical Design Packages. Organize and direct hardware installations. Configure (and document configuration of) computers, networking devices and various peripheral equipment. Prepare site installation and test 1repm1s. Ensure that problems have been properly identified and solutions will satisfy the user's requirements. Prepare reports and recommendations concerning existing and emerging hardware technologies. Provide specific input to the hardware components of system design to include end-user devices, servers, networking devices, data storage devices, and specialized processors. Capabilities: Conduct site surveys; assesses and documents current site network configuration and site unique requirements Organize and direct hardware installations across multiple sites Analyze and recommend hardware specifications for project-unique or modified commercial hardware Assist with building simulations of proposed systems and provide hardware throughput analyses to system engineers Design and verify test harnesses/simulated interfaces for all test and integration phases Prepare Mean-Time-Between-Failure and Mean-Time-To-Repair analyses Analyze operational data to identify choke points, failure modes, and other data for design or maintainability improvements Review proposed systems, and support of network communications, including LAN/WAN systems Evaluate current systems and annotate system vulnerabilities Research and analyze data of various products to include COTS/GOTS components and GFE to determine feasibility of design or application Provide skilled technical assistance in network planning, engineering, and architecture Assist in the development of technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Provide evaluations of systems, networks and information systems to ensure designs meet applicable governmental security specifications Assist with the development of security system documentation on both new and fielded information systems Develop, analyze, and provide feedback on wired and wireless network systems Plan large and small-scale systems system vendor comparison, cost studies, and security Plan and evaluate complex existing network systems and make recommendations for resources required to maintain and/or expand service levels Independently develop technical standards and interface applications, identify and evaluate new products, and provide resolution for network problems Independently develop security system documentation of both new and fielded information systems Analyze, identify, describe, and brief system weaknesses and provide proposed system improvements Qualifications: Ten (10) years' experience as a Network Security Engineer analyzing complex hardware systems for SIGINT solutions is required. Bachelor's degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional Network Security engineering experience may be substituted for a Bachelor's degree. Must meet DoD approved 8570 Baseline Ce1tification for IAT Level II and possess at least 2 of the following vendor certifications: Palo Alto Networks Certified Network Security Administrator (PCNSA), Sonicwall Network Security Administrator (SNSA), Sonicwall Network Security Professional (SNSP), Symantec ProxySG 6.7 Technical Specialist or Cisco CCNA or higher. CLEARANCE REQUIRED: TS/SCI w/ Polygraph Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $200,000 and stretches up to $275,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
09/27/2026
Full time
Job Description Job Description Overview: We are seeking a Lead Systems Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities: Lead data integrity tasks including set up of testing workflows, configuring user access controls, integrating peripherals, setting automated schedules, managing alarms and general software administration tasks. Support cross-Functional teams acting as the main bridge between bench scientists, quality assurance (QA), and IT infrastructure teams. Collaborate with process engineers, scientists, operators, maintenance personnel, and vendors to identify opportunities for automation improvements and operational efficiencies. Communicate effectively, efficiently, and persistently with internal and external stakeholders including WRAIR Information Management Division, the PBF director and CAMRIS staff) Configure, maintain, troubleshoot, and optimize automation and control systems, including PLCs, machine to machine interfaces, and process data backups. Lead automation system design, implementation, commissioning, qualification, operation, and lifecycle management activities. Compliance & Validation: Ensuring data integrity, maintaining audit trails, and supporting GxP or regulatory standards (such as ISO/EPA guidelines). Assist WRAIR Information Management Division (IMD) and PBF end users with troubleshooting and upgrading applications supporting resolution of technical snags, data migrations, writing custom scripts or reports (e.g., LabVantage, Crystal Reports OSIsoft Pi), and managing data integrity through system upgrades. Coordinate with lab personnel to map out testing processes, perform market research, develop user requirement specifications (URS), and review associated software design specifications or functional specifications, as necessary. Develop and maintain system documentation including user requirements specifications (URS), functional specifications, control narratives, configuration details, password management, and backup protocols. Participate in commissioning, startup, and qualification activities including factory acceptance testing (FAT), site acceptance testing (SAT), installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ). Establish software training for end users coordinating with operations, quality and quality assurance teams including authoring SOPs, creating training resources, and leading classroom training sessions at PBF. Lead the setup, configuration, and daily support of LabVantage modules at PBF. Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support GMP manufacturing activities through adherence to quality systems, change management processes, deviation investigations, and corrective and preventive actions (CAPA). Design, implement and document the connections between the LIMS and lab equipment, chromatography data systems, and/or middleware. Compliance & Validation: Ensure systems meet regulatory standards like GxP, 21 CFR Part 11, and data integrity (ALCOA+) principles. Support engineering facilities, calibrations oversight, and shutdown execution at PBF as required. All other duties as required by the supervisor, manager, or program leadership. Qualifications: A Bachelor's degree in Engineering, Computer Science, Information Systems, Chemistry, Biology, or a related scientific/technical field. Understanding of GMP manufacturing practices and regulated computerized systems including data integrity and Good Automated Manufacturing Practice (GAMP) and ICH Q9 (Quality Risk Management). 5+ years working within R&D, MSAT or GMP environments supporting enterprise software or laboratory informatics, with firsthand LIMS administration and/or process automation experience. Experience with PLCs, DCS, SCADA, HMI systems, instrumentation, and industrial communication frameworks such as OPC-UA. Strong background in SQL, data analysis, and understanding of lab and clean core (manufacturing) workflows. Demonstrated oral and written communication with the ability to translate complex lab procedures into logical software requirements using flow-charts, presentations, and good engineering documentation. Experience managing subcontracted integration resources. Preferred Qualifications Familiarity with SQL databases, OSIsoft, and slocal application data stores associated with research, quality control, and manufacturing equipment. Data processing skills using R, python, Microsoft Excel, JMP and OSIsoft PI for quality control charting and multifactorial analysis. AKTA Unicorn method programing and configuration experience. Physical Requirements, Workplace Hazards and Conditions, and PPE and Chemical Requirements The physical requirements, workplace hazards and conditions, and PPE and chemical requirements described here are representative of those that a candidate must meet to perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Physical Demands Occasionally conduct sedentary work that primarily involves sitting/standing. Occasionally conduct light work that includes moving objects up to 20 pounds. Rarely conduct medium work that includes moving objects up to 50 pounds. Rarely conduct heavy work that includes moving objects up to 100 pounds. Rarely conduct very heavy work that includes moving objects over 100 pounds. Occasionally push or pull less than 25 pounds. Rarely push or pull 25 - 45 pounds. Rarely push or pull more than 45 pounds. Rarely reach above shoulder level. Constantly use both hands. Occasionally stand or walk for more than 25 minutes. Occasionally bend, reach, or twist repeatedly. Occasionally kneel, squat, or stoop. Rarely crawl or climb. Occasionally have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Physical Activities Rarely ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like. Rarely move self in different positions to accomplish tasks in various environments, including tight and confined spaces. Occasionally move about to accomplish tasks or move from one worksite to another. Constantly communicate with others to exchange information. Constantly assess the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions Occasionally work in low temperatures. Occasionally work in high temperatures. Rarely work in outdoor elements, such as precipitation and wind. Occasionally work in noisy environments. Rarely work in small and/or enclosed spaces. PPE and Chemical Requirements Occasionally wear PPE, including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally wear a lab coat. Rarely wear earplugs/muffs. Occasionally work in a Clean Room Uniform. Occasionally wear a disposable dust/surgical mask. Rarely wear a respirator, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Other: Sitting/standing should be managed. Extended screen time is expected. Please submit your resume online at . CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays . click apply for full job details
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
09/26/2026
Full time
Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Description Job Description Description: GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA's West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS' network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit . Requirements: Position Summary: As a Digital Accounts Specialist at GLS-US, you will be responsible for managing and building customer relationships with new and existing accounts in the Digital Sales Market. This role requires a customer-focused individual who has exceptional communication and problem-solving skills with the ability to handle multiple accounts and opportunities simultaneously. This position is key to maintaining high levels of customer retention and delivering outstanding service to drive sales and to contribute to the overall growth of the company. Key Responsibilities: - Actively engage with customers to establish long term relationships leading to growth and new opportunities. - Respond to and manage customer inquiries efficiently, ensuring all questions about shipments and services are answered in a timely and professional manner. - Troubleshoot and resolve issues quickly by collaborating with other internal teams to ensure customer satisfaction. - Conduct new customer onboarding training on the use and features of the GLS customer portal. - Facilitate submission of technology assistance and API integration requests to GLS Technical Support as needed. - Facilitate the submission of new scheduled service starts and account changes to GLS Operations as needed. - Work with internal teams to ensure pickup and deliveries are on-time to correct delivery locations. - Understand customer requirements and provide tailored solutions that align with GLS-US services. - Submit Delivery Service Agreements in line with approved pricing and volume commitments. - Identify retention opportunities and determine key areas for improving customer satisfaction. - Stay current with GLS service offerings, changes, and competitive landscape. - Refer prospects and partner with the Inside Sales, Commercial and National Sales teams on opportunities that are above the Digital threshold. - Participate in meetings and training sessions to enhance skills and knowledge relevant to the role. - Use Salesforce CRM, to submit prospects for credit approval, new account requests, pricing cases and account changes. - Log all customer interactions, calls and progress in Salesforce. Qualifications: - Proven experience in sales, with a track record of meeting or exceeding targets. - Excellent verbal and written communication skills. - Ability to manage time effectively, and work under pressure. - Strong negotiation and persuasive skills. - Knowledge of the logistics industry is a plus. - Bachelor's degree in Business, Marketing, Communications, or a related field preferred. - Competency in Microsoft Office Suite, with Microsoft Power BI knowledge advantageous. - Experience working with Salesforce preferred. - Ability to work independently and as part of a team. - Highly adaptable with a professional and motivated attitude. EEO Commitment: General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.
09/26/2026
Full time
Job Description Job Description Description: GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA's West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS' network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit . Requirements: Position Summary: As a Digital Accounts Specialist at GLS-US, you will be responsible for managing and building customer relationships with new and existing accounts in the Digital Sales Market. This role requires a customer-focused individual who has exceptional communication and problem-solving skills with the ability to handle multiple accounts and opportunities simultaneously. This position is key to maintaining high levels of customer retention and delivering outstanding service to drive sales and to contribute to the overall growth of the company. Key Responsibilities: - Actively engage with customers to establish long term relationships leading to growth and new opportunities. - Respond to and manage customer inquiries efficiently, ensuring all questions about shipments and services are answered in a timely and professional manner. - Troubleshoot and resolve issues quickly by collaborating with other internal teams to ensure customer satisfaction. - Conduct new customer onboarding training on the use and features of the GLS customer portal. - Facilitate submission of technology assistance and API integration requests to GLS Technical Support as needed. - Facilitate the submission of new scheduled service starts and account changes to GLS Operations as needed. - Work with internal teams to ensure pickup and deliveries are on-time to correct delivery locations. - Understand customer requirements and provide tailored solutions that align with GLS-US services. - Submit Delivery Service Agreements in line with approved pricing and volume commitments. - Identify retention opportunities and determine key areas for improving customer satisfaction. - Stay current with GLS service offerings, changes, and competitive landscape. - Refer prospects and partner with the Inside Sales, Commercial and National Sales teams on opportunities that are above the Digital threshold. - Participate in meetings and training sessions to enhance skills and knowledge relevant to the role. - Use Salesforce CRM, to submit prospects for credit approval, new account requests, pricing cases and account changes. - Log all customer interactions, calls and progress in Salesforce. Qualifications: - Proven experience in sales, with a track record of meeting or exceeding targets. - Excellent verbal and written communication skills. - Ability to manage time effectively, and work under pressure. - Strong negotiation and persuasive skills. - Knowledge of the logistics industry is a plus. - Bachelor's degree in Business, Marketing, Communications, or a related field preferred. - Competency in Microsoft Office Suite, with Microsoft Power BI knowledge advantageous. - Experience working with Salesforce preferred. - Ability to work independently and as part of a team. - Highly adaptable with a professional and motivated attitude. EEO Commitment: General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.
09/26/2026
Full time
Job Description Job Description The Digital Services Specialist is responsible for driving dealership performance and client success across assigned retailer accounts and Regions. This role serves as a strategic partner to dealerships and assigned Regions, delivering structured lead management, Business Development Center (BDC) optimization, and digital sales process training aligned with brand standards and KPIs. The Digital Services Specialist supports approximately 20-25 retailers per region through a combination of on-site and virtual engagement, with travel comprising approximately 80% of the role. This position ensures consistent execution of best practices in lead response, customer engagement, and appointment conversion. Core responsibilities include managing ongoing Region and dealer client communications, tracking and analyzing performance results, and providing timely guidance, support, and solutions to dealership partners. In addition to performance consulting, this role is responsible for delivering training through webinars, workshops, and in-dealership sessions, as well as contributing to the development and continuous improvement of training curriculum and materials. The Digital Services Specialist will also support broader program initiatives, including maintaining training platforms, assisting with digital marketing and communication efforts, participating in event planning and content, and supporting online community engagement. This position requires a balance of consulting, training, relationship management, operational support, and extensive travel to ensure consistent program execution, measurable performance improvement, and a high level of client satisfaction across the retailer network. Duties and Responsibilities Account Management • Serve as the primary point of contact for assigned Volvo Regions and dealership accounts. • Build and maintain strong relationships with Volvo National and Regional personnel, dealer leadership, Marketing managers, BDC managers, and sales teams. • Conduct regular performance reviews using key KPIs, including lead engagement, appointment set/show/sold rates, and close rates. • Identify performance gaps and deliver actionable improvement plans aligned with OEM standards (e.g., Volvo Cars USA KPIs). • Adapt strategies based on Volvo regional priorities and evolving business needs. Internet Lead Response Training • Train dealership teams on structured lead handling processes, including speed-to-lead, personalization, and follow-up cadence. • Coach teams on executing high-impact Day 1 engagement strategies and long-term nurture processes. • Ensure effective use of CRM tools, video, text, and email communication to drive engagement and appointments. • Support implementation of best practices to improve engagement rates and conversion performance. BDC & Call Center Performance Development • Evaluate and optimize dealership BDC and call center operations. • Implement structured engagement processes, including rapid lead response and multi-channel communication strategies. • Train teams on relationship-based selling, objection handling, and appointment-setting techniques. • Reinforce accountability through daily lead management processes and performance tracking. • Provide ongoing coaching to sales leadership, BDC teams, and frontline staff. In-Retailer Support & Service Delivery • Conduct on-site and virtual retailer visits to assess performance and deliver training. • Evaluate lead handling workflows, response times, CRM utilization, and follow-up effectiveness. • Deliver KPI-driven recommendations and implement best practices within dealership operations. • Execute post-visit action plans and ensure accountability for sustained improvements. • Provide hands-on support in lead response management and appointment coordination as needed. Regional & Internal Collaboration • Maintain regular presence in regional stores (approximately 4 days per week) to support coordination and alignment and in the Regional offices as coordinated with Region staff. • Provide consistent communication and weekly updates to Region staff and internal stakeholders. • Collaborate cross-functionally with Enterprise, Digital, Sales, and Field teams to ensure alignment of strategy and execution. • Support integration of vendor services within broader OEM and organizational initiatives. Reporting & Data-Driven Performance Management • Deliver performance reporting aligned with existing dashboards and data sources. • Analyze CRM data, lead activity, and performance metrics to generate actionable insights. • Support refinement and automation of retailer-level reporting. • Utilize tools such as Pied Piper mystery shops and lead analytics to identify improvement opportunities. • Provide recurring summaries of performance trends, risks, and opportunities. Program Execution, Optimization & Flexibility • Continuously optimize service delivery based on performance trends and dealership needs. • Adjust focus areas and strategies as business priorities evolve. • Maintain consistency in program execution while allowing for regional customization. • Ensure alignment with defined program standards, KPIs, and performance expectations. Additional Program Responsibilities • Deliver or assign workshops and training programs across approximately 20-25 retailers per assigned region. • Provide managed lead handling support, including response management and appointment coordination where required. • Ensure alignment with OEM standards, KPIs, and program expectations. • Maintain flexibility to scale services and adjust engagement models based on regional needs. • Execute high-quality in-dealership and virtual training engagements. Operational & Administrative Expectations • Maintain accurate and timely expense reporting in compliance with company policies. • Effectively manage travel schedules, budgets, and logistics across assigned regions. • Demonstrate strong organizational discipline in tracking activities, reporting outcomes, and managing time across multiple accounts. • Ensure proper documentation of dealership visits, action plans, and follow-up progress. Qualifications • Bachelor's degree preferred, or an equivalent combination of education and relevant experience. • Minimum of 5 years of retail automotive experience; Sales Manager experience strongly preferred. • Demonstrated ability to lead, coach, and motivate teams to drive performance improvement. • Strong analytical and problem-solving skills, with experience evaluating workflows and implementing effective solutions. • Excellent communication skills, with the ability to effectively engage and influence stakeholders at all levels of an organization. • Proven ability to build relationships, influence decision-making, and navigate complex client environments. • Solid understanding of organizational operations, change management, and performance improvement strategies. • Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines. • High level of professionalism, adaptability, and resourcefulness in a fast-paced environment. • Ability to prioritize competing demands and operate with a strong sense of urgency. • Comfortable presenting, training, and facilitating discussions with diverse audiences. • Advanced proficiency in Microsoft Office and general business systems. • Demonstrated commitment to continuous learning and professional development. • Ability to maintain confidentiality and handle sensitive information appropriately. • Willingness and ability to travel up to 80%.