Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
11/14/2026
Full time
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
Pay Range: $20.46hr - $25.46hr Job Overview: The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology. Key Responsibilities A/V/Tech: Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings. Provide AV assistance to coaches, clients, and facilitators. Troubleshoot technology challenges for employees and visiting guests/facilitators. Provide on-site technology support for Executive Meetings, both in-person and hybrid. Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing. Run general equipment updates on campus technology. Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices. Update and manage the campus SharePoint site. Edit & upload new content for digital signage on campus. Play an active role on team projects for campus AV & technology enhancements. Perform additional duties as assigned. Key Responsibilities Events: Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests. Support the execution of meetings, workshops, and employee events. Assist with room setup, meeting readiness, and event logistics. Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests. Participate in pre-planning prep calls as needed. Conduct safety briefings and housekeeping announcements for campus programs. Greet and direct guests, facilitators, and vendors throughout campus. Assist with participant materials, name badges, handouts, and program supplies. Provide printing, copying, and general administrative support for campus meetings and events. Maintain meeting rooms, common areas, and event spaces to a 'Show ready' level at all times. Proactively anticipate guest needs and respond to requests promptly and positively. Maintain compliance and safety across workplace standards. Perform other duties as assigned. Qualifications: Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support. Proficiency with Microsoft Office, Teams, and related workplace technologies. Demonstrated ability to manage resources effectively. Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners. Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills. Interest in technology and digital upskilling. Willingness to learn and integrate new technology. Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment. Strong organizational skills. Understanding and respecting diverse cultures and backgrounds to provide inclusive service. Ability to work flexible hours on occasion. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift up to 50 lbs. Ability to bend, walk, and stand for extended periods of time. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $20.46hr - $25.46hr Job Overview: The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology. Key Responsibilities A/V/Tech: Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings. Provide AV assistance to coaches, clients, and facilitators. Troubleshoot technology challenges for employees and visiting guests/facilitators. Provide on-site technology support for Executive Meetings, both in-person and hybrid. Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing. Run general equipment updates on campus technology. Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices. Update and manage the campus SharePoint site. Edit & upload new content for digital signage on campus. Play an active role on team projects for campus AV & technology enhancements. Perform additional duties as assigned. Key Responsibilities Events: Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests. Support the execution of meetings, workshops, and employee events. Assist with room setup, meeting readiness, and event logistics. Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests. Participate in pre-planning prep calls as needed. Conduct safety briefings and housekeeping announcements for campus programs. Greet and direct guests, facilitators, and vendors throughout campus. Assist with participant materials, name badges, handouts, and program supplies. Provide printing, copying, and general administrative support for campus meetings and events. Maintain meeting rooms, common areas, and event spaces to a 'Show ready' level at all times. Proactively anticipate guest needs and respond to requests promptly and positively. Maintain compliance and safety across workplace standards. Perform other duties as assigned. Qualifications: Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support. Proficiency with Microsoft Office, Teams, and related workplace technologies. Demonstrated ability to manage resources effectively. Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners. Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills. Interest in technology and digital upskilling. Willingness to learn and integrate new technology. Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment. Strong organizational skills. Understanding and respecting diverse cultures and backgrounds to provide inclusive service. Ability to work flexible hours on occasion. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift up to 50 lbs. Ability to bend, walk, and stand for extended periods of time. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $20.46hr - $25.46hr Job Overview: The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology. Key Responsibilities A/V/Tech: Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings. Provide AV assistance to coaches, clients, and facilitators. Troubleshoot technology challenges for employees and visiting guests/facilitators. Provide on-site technology support for Executive Meetings, both in-person and hybrid. Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing. Run general equipment updates on campus technology. Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices. Update and manage the campus SharePoint site. Edit & upload new content for digital signage on campus. Play an active role on team projects for campus AV & technology enhancements. Perform additional duties as assigned. Key Responsibilities Events: Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests. Support the execution of meetings, workshops, and employee events. Assist with room setup, meeting readiness, and event logistics. Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests. Participate in pre-planning prep calls as needed. Conduct safety briefings and housekeeping announcements for campus programs. Greet and direct guests, facilitators, and vendors throughout campus. Assist with participant materials, name badges, handouts, and program supplies. Provide printing, copying, and general administrative support for campus meetings and events. Maintain meeting rooms, common areas, and event spaces to a 'Show ready' level at all times. Proactively anticipate guest needs and respond to requests promptly and positively. Maintain compliance and safety across workplace standards. Perform other duties as assigned. Qualifications: Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support. Proficiency with Microsoft Office, Teams, and related workplace technologies. Demonstrated ability to manage resources effectively. Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners. Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills. Interest in technology and digital upskilling. Willingness to learn and integrate new technology. Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment. Strong organizational skills. Understanding and respecting diverse cultures and backgrounds to provide inclusive service. Ability to work flexible hours on occasion. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift up to 50 lbs. Ability to bend, walk, and stand for extended periods of time. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $20.46hr - $25.46hr Job Overview: The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology. Key Responsibilities A/V/Tech: Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings. Provide AV assistance to coaches, clients, and facilitators. Troubleshoot technology challenges for employees and visiting guests/facilitators. Provide on-site technology support for Executive Meetings, both in-person and hybrid. Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing. Run general equipment updates on campus technology. Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices. Update and manage the campus SharePoint site. Edit & upload new content for digital signage on campus. Play an active role on team projects for campus AV & technology enhancements. Perform additional duties as assigned. Key Responsibilities Events: Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests. Support the execution of meetings, workshops, and employee events. Assist with room setup, meeting readiness, and event logistics. Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests. Participate in pre-planning prep calls as needed. Conduct safety briefings and housekeeping announcements for campus programs. Greet and direct guests, facilitators, and vendors throughout campus. Assist with participant materials, name badges, handouts, and program supplies. Provide printing, copying, and general administrative support for campus meetings and events. Maintain meeting rooms, common areas, and event spaces to a 'Show ready' level at all times. Proactively anticipate guest needs and respond to requests promptly and positively. Maintain compliance and safety across workplace standards. Perform other duties as assigned. Qualifications: Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support. Proficiency with Microsoft Office, Teams, and related workplace technologies. Demonstrated ability to manage resources effectively. Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners. Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills. Interest in technology and digital upskilling. Willingness to learn and integrate new technology. Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment. Strong organizational skills. Understanding and respecting diverse cultures and backgrounds to provide inclusive service. Ability to work flexible hours on occasion. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift up to 50 lbs. Ability to bend, walk, and stand for extended periods of time. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description GRT CORPORATION PowerLink SENTINEL "See the fault before the fire." JOB DESCRIPTION Technical Programme Manager - SENTINEL Programme Hardware Firmware Backend SaaS Test & Validation Deployment ABOUT GRT CORPORATION GRT Corporation, headquartered in Stamford, Connecticut, is an industrial technology company building the PowerLink SENTINEL platform The product spans three engineering domains: a custom edge node with precision metering; embedded firmware with real-time acquisition, processing, and secure MQTT telemetry; and the PowerLink SaaS platform. THE ROLE You will own integrated delivery of the SENTINEL program to an initial installation and beyond. Three nearshore vendor teams build in parallel against frozen interface contracts and a test suite while the printed circuit board (PCB) completes its final revision and the test bench, calibration and tuning campaign, installation plan, and product support model are stood up. Your job is to keep every workstream on the critical path, run the stage gates, surface decisions before they become slips, and report status the CEO can act on. This is a delivery role with real technical content, not an administrative one. You must be able to chair a design review, challenge a vendor estimate, and understand why a firmware soak test and a factory pre-flash date are coupled. KEY RESPONSIBILITIES Programme Planning & Gate Management Own the integrated programme schedule across hardware, firmware, backend and test workstreams. Run the stage-gate reviews : entry/exit criteria, evidence, sign-offs, and slip recovery. Maintain the critical path; identify and resolve cross-workstream dependencies before they cost calendar time. Own the risk register and action tracker; escalate with options and a recommendation, never with a problem alone. Vendor & Contract Management Manage day-to-day delivery of three parallel nearshore vendor engagements (firmware, backend, test suite) each structured in stages with a binding not-to-exceed (NTE) budget per stage. Run stage acceptance: review deliverables against acceptance criteria with the Product Owner, System Architect and Principal Electrical Engineer; issue written stage-entry approvals; release retention on Acceptance. Own T&M cost control: review and approve vendor timesheets weekly inside the contractual five-business-day window (unqueried timesheets are deemed approved); track burn against each Stage NTE; challenge the estimate-to-complete when the 75% burn notice lands. Enforce rate-card and effort-mix discipline and reject charges for onboarding, ramp-up, bench time or unapproved overtime. Own GRT's dependency obligations: decisions, approvals and access delivered inside the contractual two-business-day window, so GRT is never the cause of billable delay. Coordinate Electronics Manufacturing Services (EMS) and PCB assembly vendors with the Project Coordinator. REQUIRED QUALIFICATIONS 8+ years of technical programme or project management delivering embedded / Internet of Things (IoT) products spanning hardware, firmware and a cloud platform. At least one full cycle taking custom electronics through EMS manufacture, factory test and field deployment. Demonstrated management of outsourced/nearshore development teams under time-and-materials (T&M) contracts with not-to-exceed (NTE) Fluency with gate-based delivery: critical-path scheduling, dependency management, risk registers, measured progress. Sufficient technical depth to chair design reviews and challenge estimates across embedded systems; cloud platforms and PCB / manufacturing topics. Evidence of delivering to a fixed external deadline with a small team and little slack. Excellent written communication; concise, decision-oriented reporting. Bachelor's degree in Engineering, Computer Science or a related discipline. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or PRINCE2 certification, or equivalent demonstrated practice. Familiarity with microcontrollers, IoT architectures, and hardware test / calibration workflows. Experience planning field installations at industrial sites. HOW TO APPLY Send your resume and a short note to describing a programme you delivered across hardware and software vendor teams to a fixed deadline - what slipped, what you did about it, and how you controlled cost on a time-and-materials engagement. Shortlisted candidates will be asked to sign a mutual NDA before the technical deep-dive interview.
11/14/2026
Full time
Job Description GRT CORPORATION PowerLink SENTINEL "See the fault before the fire." JOB DESCRIPTION Technical Programme Manager - SENTINEL Programme Hardware Firmware Backend SaaS Test & Validation Deployment ABOUT GRT CORPORATION GRT Corporation, headquartered in Stamford, Connecticut, is an industrial technology company building the PowerLink SENTINEL platform The product spans three engineering domains: a custom edge node with precision metering; embedded firmware with real-time acquisition, processing, and secure MQTT telemetry; and the PowerLink SaaS platform. THE ROLE You will own integrated delivery of the SENTINEL program to an initial installation and beyond. Three nearshore vendor teams build in parallel against frozen interface contracts and a test suite while the printed circuit board (PCB) completes its final revision and the test bench, calibration and tuning campaign, installation plan, and product support model are stood up. Your job is to keep every workstream on the critical path, run the stage gates, surface decisions before they become slips, and report status the CEO can act on. This is a delivery role with real technical content, not an administrative one. You must be able to chair a design review, challenge a vendor estimate, and understand why a firmware soak test and a factory pre-flash date are coupled. KEY RESPONSIBILITIES Programme Planning & Gate Management Own the integrated programme schedule across hardware, firmware, backend and test workstreams. Run the stage-gate reviews : entry/exit criteria, evidence, sign-offs, and slip recovery. Maintain the critical path; identify and resolve cross-workstream dependencies before they cost calendar time. Own the risk register and action tracker; escalate with options and a recommendation, never with a problem alone. Vendor & Contract Management Manage day-to-day delivery of three parallel nearshore vendor engagements (firmware, backend, test suite) each structured in stages with a binding not-to-exceed (NTE) budget per stage. Run stage acceptance: review deliverables against acceptance criteria with the Product Owner, System Architect and Principal Electrical Engineer; issue written stage-entry approvals; release retention on Acceptance. Own T&M cost control: review and approve vendor timesheets weekly inside the contractual five-business-day window (unqueried timesheets are deemed approved); track burn against each Stage NTE; challenge the estimate-to-complete when the 75% burn notice lands. Enforce rate-card and effort-mix discipline and reject charges for onboarding, ramp-up, bench time or unapproved overtime. Own GRT's dependency obligations: decisions, approvals and access delivered inside the contractual two-business-day window, so GRT is never the cause of billable delay. Coordinate Electronics Manufacturing Services (EMS) and PCB assembly vendors with the Project Coordinator. REQUIRED QUALIFICATIONS 8+ years of technical programme or project management delivering embedded / Internet of Things (IoT) products spanning hardware, firmware and a cloud platform. At least one full cycle taking custom electronics through EMS manufacture, factory test and field deployment. Demonstrated management of outsourced/nearshore development teams under time-and-materials (T&M) contracts with not-to-exceed (NTE) Fluency with gate-based delivery: critical-path scheduling, dependency management, risk registers, measured progress. Sufficient technical depth to chair design reviews and challenge estimates across embedded systems; cloud platforms and PCB / manufacturing topics. Evidence of delivering to a fixed external deadline with a small team and little slack. Excellent written communication; concise, decision-oriented reporting. Bachelor's degree in Engineering, Computer Science or a related discipline. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or PRINCE2 certification, or equivalent demonstrated practice. Familiarity with microcontrollers, IoT architectures, and hardware test / calibration workflows. Experience planning field installations at industrial sites. HOW TO APPLY Send your resume and a short note to describing a programme you delivered across hardware and software vendor teams to a fixed deadline - what slipped, what you did about it, and how you controlled cost on a time-and-materials engagement. Shortlisted candidates will be asked to sign a mutual NDA before the technical deep-dive interview.
Job Description Job Description Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI7c46c6040de7-0592
11/14/2026
Full time
Job Description Job Description Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI7c46c6040de7-0592
Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI1af7c78de0e6-0592
11/13/2026
Full time
Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI1af7c78de0e6-0592
Job Description Job Description CONGREGATE MANAGER SUMMARY DESCRIPTION The primary focus of this position is to manage and support the Nutrition Congregate meal program and senior activity centers, including supervision of Center Directors. Emphasis for this position is on the development and delivery of programs and activities that generate increased participation at each center. ESSENTIAL DUTIES amp; RESPONSIBILITIES This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive: Supervise, train, and assist Center Directors and direct the operation of each CHEER Senior Activity Center to ensure the provision of a comprehensive daily agenda of services and activities are provided at each center, including filling in for Center Directors, as needed, to ensure continuity of programs. Services and activities should be responsive to customer and community needs and delivered in a manner that is compliant with all applicable regulatory requirements. Review and approve Center Director timecards and Paid Time Off, ensuring accuracy and coverage of duties. Responsible for increasing the number of congregate participants served (both meal and recreation) and the services provided within the Congregate Program to ensure client needs are met. Review, ensure accuracy, and post Congregate and Recreation service units related to CHEER and Independent Activity Centers, Review and ensure accuracy of Congregate Project Income and donations in database, Review, ensure accuracy, and post Congregate Volunteer service units, Review and ensure accuracy of Congregate NAPIS screenings and service units in database, Review and ensure accuracy of Center Membership application information and payment in database, Compile accurate Congregate Program reports for Nutrition Director, including, but not limited to DSAAPD monthly Congregate Reports and Board Congregate Program Reports, Create and report Congregate service reports to DSAAPD/Wellsky as required, Prepare annual senior center Grant-in-aid applications to ensure continued receipt of funding and compliance with all related requirements, Oversee the production of monthly newsletters and calendars of events for each CHEER Activity Center along with appropriate media releases for events and activities, Monitor and periodically audit petty cash accounts for each CHEER Activity Center and oversee expenditures, Review, approve, and submit to Finance Department all CHEER Senior Center Petty Cash replenishment requests monthly, Conduct Monthly Congregate staff meetings to ensure training is sufficient, Congregate assessments are being completed accurately and timely in accordance to service specifications, and/or learn of any opportunities to improve or create continuing education and/or processes, Assist in marketing and promotion of congregate meal and senior center activity programs, Assist Nutrition Director with interviewing, making hiring recommendations, appraising performance, addressing and reporting incidents and complaints and resolving problems related to the Congregate Program. Assist Nutrition Director in updating/maintaining congregate policies and procedures as needed, Assist Nutrition Director in updating congregate staff job descriptions as needed, Coordinate, plan, direct, and participate in various Nutrition Program and/or Agency events/fundraisers, including, but not limited to Holiday Feast, Older Americans Day Celebration, Car Shows, and Craft Shows, Contribute to team effort by performing other related duties as assigned or required. Maintain clean driving record and take defensive driving course. CONTACTS: Primary contacts include: Agency Staff / Nutrition members amp; clients / Volunteers / General Public KNOWLEDGE, SKILLS amp; ABILITIES Minimum requirements for this position are: High School diploma or equivalent required. Minimum 2 years' experience in clerical / support services AND 2 years supervisory experience OR equivalent years of experience as a Coordinator with supervisory duties. Ability to operate computer/printer. Computer use is necessary for database software. Proficient in the use of standard business software applications including e-mail, word processing and spreadsheets. Must maintain confidentiality. Customer Service / people skills: Strong communication skills while using positive language, detail oriented amp; works with high degree of accuracy, ability to multi-task, ability to handle stressful amp; difficult situations, possesses strong problem solving skills, ability to listen effectively. Maintain professionalism, be productive; manage time effectively; take the initiative; project positive attitude; be respectful of managers, colleagues, volunteers, and clients; be ethical amp; show good judgement. Ability to understand a variety of instructions furnished in written, oral or diagram form. Ability to write routine reports and correspondence. Ability to solve practical problems and deal with a variety of situations. Must be able to sit for long periods of time (up to two hours) to perform office work. May periodically be required to perform clerical / administrative duties at other CHEER sites throughout Sussex County. Must have a valid driver's license and proof of insurance. Must maintain a Defensive Driving Certificate and keep a good driving record to operate an Agency vehicle. REPORTING: This position reports to the Nutrition Program Director PRIMARY WORK LOCATION: Most duties and functions will be performed in an office environment although local travel to other CHEER and/or Independent Senior Center locations is required to support programs and services as required in those locations. WORK HOURS: 8:00AM - 4:30PM with 30 minute mid-day break. Extended work hours are periodically required to support programs and activities. Must be able to work occasional evenings and weekend hours. EMPLOYMENT STATUS: Regular, Exempt, Full-time (40 hrs./wk.) BENEFIT ELIGIBILITY: Regular full-time eligibility includes subsidized employee health insurance and a free primary healthcare program. 403(b) Retirement Plan with company match. Paid time off (PTO), based on hours worked and years of service. 11 paid holidays. Optional coverage available: dental, vision, AFLAC insurance, short-term disability insurance, and legal shield insurance at cost. TO APPLY, please go to: Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER. Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER.
11/06/2026
Full time
Job Description Job Description CONGREGATE MANAGER SUMMARY DESCRIPTION The primary focus of this position is to manage and support the Nutrition Congregate meal program and senior activity centers, including supervision of Center Directors. Emphasis for this position is on the development and delivery of programs and activities that generate increased participation at each center. ESSENTIAL DUTIES amp; RESPONSIBILITIES This listing is representative of the duties and responsibilities of the position, but is not to be construed as all inclusive: Supervise, train, and assist Center Directors and direct the operation of each CHEER Senior Activity Center to ensure the provision of a comprehensive daily agenda of services and activities are provided at each center, including filling in for Center Directors, as needed, to ensure continuity of programs. Services and activities should be responsive to customer and community needs and delivered in a manner that is compliant with all applicable regulatory requirements. Review and approve Center Director timecards and Paid Time Off, ensuring accuracy and coverage of duties. Responsible for increasing the number of congregate participants served (both meal and recreation) and the services provided within the Congregate Program to ensure client needs are met. Review, ensure accuracy, and post Congregate and Recreation service units related to CHEER and Independent Activity Centers, Review and ensure accuracy of Congregate Project Income and donations in database, Review, ensure accuracy, and post Congregate Volunteer service units, Review and ensure accuracy of Congregate NAPIS screenings and service units in database, Review and ensure accuracy of Center Membership application information and payment in database, Compile accurate Congregate Program reports for Nutrition Director, including, but not limited to DSAAPD monthly Congregate Reports and Board Congregate Program Reports, Create and report Congregate service reports to DSAAPD/Wellsky as required, Prepare annual senior center Grant-in-aid applications to ensure continued receipt of funding and compliance with all related requirements, Oversee the production of monthly newsletters and calendars of events for each CHEER Activity Center along with appropriate media releases for events and activities, Monitor and periodically audit petty cash accounts for each CHEER Activity Center and oversee expenditures, Review, approve, and submit to Finance Department all CHEER Senior Center Petty Cash replenishment requests monthly, Conduct Monthly Congregate staff meetings to ensure training is sufficient, Congregate assessments are being completed accurately and timely in accordance to service specifications, and/or learn of any opportunities to improve or create continuing education and/or processes, Assist in marketing and promotion of congregate meal and senior center activity programs, Assist Nutrition Director with interviewing, making hiring recommendations, appraising performance, addressing and reporting incidents and complaints and resolving problems related to the Congregate Program. Assist Nutrition Director in updating/maintaining congregate policies and procedures as needed, Assist Nutrition Director in updating congregate staff job descriptions as needed, Coordinate, plan, direct, and participate in various Nutrition Program and/or Agency events/fundraisers, including, but not limited to Holiday Feast, Older Americans Day Celebration, Car Shows, and Craft Shows, Contribute to team effort by performing other related duties as assigned or required. Maintain clean driving record and take defensive driving course. CONTACTS: Primary contacts include: Agency Staff / Nutrition members amp; clients / Volunteers / General Public KNOWLEDGE, SKILLS amp; ABILITIES Minimum requirements for this position are: High School diploma or equivalent required. Minimum 2 years' experience in clerical / support services AND 2 years supervisory experience OR equivalent years of experience as a Coordinator with supervisory duties. Ability to operate computer/printer. Computer use is necessary for database software. Proficient in the use of standard business software applications including e-mail, word processing and spreadsheets. Must maintain confidentiality. Customer Service / people skills: Strong communication skills while using positive language, detail oriented amp; works with high degree of accuracy, ability to multi-task, ability to handle stressful amp; difficult situations, possesses strong problem solving skills, ability to listen effectively. Maintain professionalism, be productive; manage time effectively; take the initiative; project positive attitude; be respectful of managers, colleagues, volunteers, and clients; be ethical amp; show good judgement. Ability to understand a variety of instructions furnished in written, oral or diagram form. Ability to write routine reports and correspondence. Ability to solve practical problems and deal with a variety of situations. Must be able to sit for long periods of time (up to two hours) to perform office work. May periodically be required to perform clerical / administrative duties at other CHEER sites throughout Sussex County. Must have a valid driver's license and proof of insurance. Must maintain a Defensive Driving Certificate and keep a good driving record to operate an Agency vehicle. REPORTING: This position reports to the Nutrition Program Director PRIMARY WORK LOCATION: Most duties and functions will be performed in an office environment although local travel to other CHEER and/or Independent Senior Center locations is required to support programs and services as required in those locations. WORK HOURS: 8:00AM - 4:30PM with 30 minute mid-day break. Extended work hours are periodically required to support programs and activities. Must be able to work occasional evenings and weekend hours. EMPLOYMENT STATUS: Regular, Exempt, Full-time (40 hrs./wk.) BENEFIT ELIGIBILITY: Regular full-time eligibility includes subsidized employee health insurance and a free primary healthcare program. 403(b) Retirement Plan with company match. Paid time off (PTO), based on hours worked and years of service. 11 paid holidays. Optional coverage available: dental, vision, AFLAC insurance, short-term disability insurance, and legal shield insurance at cost. TO APPLY, please go to: Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER. Company Description OUR MISSION AND VALUES Our mission is to promote and maintain the highest quality of life and independence by developing and providing services that meet the continuing needs of individuals 50 Plus. We highly value and respect the dignity of every individual. Our commitment to ethical behavior is reflected in our actions, attitudes, and all forms of communication within our organization, services, and programs. We strive for the highest level of teamwork, fostering an environment of open, honest communication combined with compassion and empathy for everyone. Our culture of positive collaboration guides our daily professional decisions, nurtures creativity, and shows our concern for everyone associated with CHEER.
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
11/02/2026
Full time
At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566
The Product Technical Support Specialist provides technical phone support to Customers, Third-party Service Providers, and the Field Service team (customers) for issues that require in-depth technical knowledge and/or access to the company's engineering documentation and knowledge base. This role drives complete resolution to field based product issues. As a product expert with significant problem identification knowledge and product expertise, this role is expected to assess and address all incoming issues and as required, collaborate with other internal stakeholders where appropriate. As required the Specialist will review and correct electrical schematics issued by engineering prior to and after product build and installation. The Specialist leverages their expert experience with the products, in-depth understanding of the products installation, operation, and application, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting, repair, and corrective maintenance advice related to controls, electrical, mechanical, piping, and electronics issues. Specialists must manage the customer to de-escalate the situation while resolving the issue(s) or ensure a smooth hand off to other internal stakeholders. They will be accountable to address through resolution, critical customer issues and notify/inform supervision appropriately as issues need escalation. The Specialist manages customer relationships to boost customer retention and satisfaction while working closely with various internal departments to optimize service operations and uphold our commitment to customer satisfaction. This role may require work after normal business hours and weekends on occasion. KEY DUTIES and RESPONSIBILITIES • Being the first line of support and contact for customers with parts, service, or technical issues. a. Responds to customer inquiries, resolves issues, and escalates complex problems to the appropriate personnel. b. Troubleshoots equipment that is not functioning or not functioning as expected or built. c. Effectively provides customers with technical assistance with the proper operation and maintenance of the installed equipment. • Assists in resolving scheduling conflicts or emergencies that may arise during Third-Party Service Provider service calls. • Assists the Douglas Field Service Technicians. a. Provides troubleshooting input to resolve issues with commissioning new machines and repairing existing machines b. Works closely with the Field Service Installation Coordinator to ensure necessary parts support is provided both before the engineer is dispatched and while they are onsite. • Proactively handles inbound calls, emails, and texts/chat to provide product technical support to customers and makes outbound calls, emails, and texts/chat in response to inquiries in a timely manner. • Utilizes business systems, MS Office software, and web-based software as required to provide quotes, place parts and service orders, advise of lead-times, tracking information, and place order corrections. • Utilizes the SalesForce customer relationship management (CRM) system to document tech assist actions, assisting in maintaining equipment history. • Provides customers with technical drawings, parts lists, and manuals for customer specific machines a. Reviews and updates electrical schematics prior to and after product build and installation using AutoCAD. b. Reviews and provides inputs for machine technical manuals c. Creates and provides customers with spare parts lists by customer specific machines. d. Provides the customer with other documentation as required. • Works closely with departmental peers and utilizes skills obtained, documentation, and various methods to perform their role in delivering effective and efficient customer service. • On occasion assists in machine testing and factory acceptance tests (FAT). • Assist less experienced departmental Customer Service Representatives, as necessary. • Fosters clear communication between the various internal company departments (i.e., Engineering, Application Engineering, Procurement, Sales, Production, and Management). • Identifies areas for improvement and communicates them to supervision for review and implementation. • Maintains and prepares reports as requested by supervision. • Alerts supervisor when there is an absence of information or tools for completing their key responsibilities. QUALIFICATIONS and TRAINING • A high school/trade school diploma and a minimum of 4 years' experience working on commercial or industrial equipment in the Original Equipment Manufacturers (OEM) facility or in the field and a minimum of 3 years' experience relative to troubleshooting electrical control systems, conveying systems, and fluid flow systems. Industrial ware washing equipment experience is a plus. • An associate degree in mechatronics/mechanical engineering technology/electrical engineering technology is a plus • Understanding the theories of combustion, heat transfer, fluid distribution, hydraulic, pneumatic, conveyance, process controls, and electrical systems are required. • Ability to read engineering documents, including mechanical and electrical prints/schematics. • Experience with project management is a plus. • The ability to utilize AutoCAD to modify electrical diagrams/ schematics is a plus. • Ability to instruct customers to troubleshoot and diagnose problems with malfunctioning equipment using proper tools and testing apparatus. • Strong communication skills, both verbal and written. • Exceptional organizational skills, attention to detail, and multitasking abilities. • Ability to work in a fast-paced environment and adapt to changing priorities. • Customer-focused with a commitment to providing excellent service. • Ability to be reliable, responsible, dependable, and fulfill obligations. • Ability to remain calm and make quick, informed decisions in high-pressure situations. • Knowledge of the commercial or industrial equipment industry and service offerings is a plus. • Proficiency in Microsoft Suite Applications (Word & Excel), as well as Internet software and E-mail, is required. • Proficiency in AutoCAD is a plus. • The employee is occasionally required to lift 50 pounds. • This position may require periodic travel (up to 25% of the time). • This position is not a full-time remote position. Compensation details: 30-37 Hourly Wage PIa79c04b2f6-
10/06/2026
Full time
The Product Technical Support Specialist provides technical phone support to Customers, Third-party Service Providers, and the Field Service team (customers) for issues that require in-depth technical knowledge and/or access to the company's engineering documentation and knowledge base. This role drives complete resolution to field based product issues. As a product expert with significant problem identification knowledge and product expertise, this role is expected to assess and address all incoming issues and as required, collaborate with other internal stakeholders where appropriate. As required the Specialist will review and correct electrical schematics issued by engineering prior to and after product build and installation. The Specialist leverages their expert experience with the products, in-depth understanding of the products installation, operation, and application, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting, repair, and corrective maintenance advice related to controls, electrical, mechanical, piping, and electronics issues. Specialists must manage the customer to de-escalate the situation while resolving the issue(s) or ensure a smooth hand off to other internal stakeholders. They will be accountable to address through resolution, critical customer issues and notify/inform supervision appropriately as issues need escalation. The Specialist manages customer relationships to boost customer retention and satisfaction while working closely with various internal departments to optimize service operations and uphold our commitment to customer satisfaction. This role may require work after normal business hours and weekends on occasion. KEY DUTIES and RESPONSIBILITIES • Being the first line of support and contact for customers with parts, service, or technical issues. a. Responds to customer inquiries, resolves issues, and escalates complex problems to the appropriate personnel. b. Troubleshoots equipment that is not functioning or not functioning as expected or built. c. Effectively provides customers with technical assistance with the proper operation and maintenance of the installed equipment. • Assists in resolving scheduling conflicts or emergencies that may arise during Third-Party Service Provider service calls. • Assists the Douglas Field Service Technicians. a. Provides troubleshooting input to resolve issues with commissioning new machines and repairing existing machines b. Works closely with the Field Service Installation Coordinator to ensure necessary parts support is provided both before the engineer is dispatched and while they are onsite. • Proactively handles inbound calls, emails, and texts/chat to provide product technical support to customers and makes outbound calls, emails, and texts/chat in response to inquiries in a timely manner. • Utilizes business systems, MS Office software, and web-based software as required to provide quotes, place parts and service orders, advise of lead-times, tracking information, and place order corrections. • Utilizes the SalesForce customer relationship management (CRM) system to document tech assist actions, assisting in maintaining equipment history. • Provides customers with technical drawings, parts lists, and manuals for customer specific machines a. Reviews and updates electrical schematics prior to and after product build and installation using AutoCAD. b. Reviews and provides inputs for machine technical manuals c. Creates and provides customers with spare parts lists by customer specific machines. d. Provides the customer with other documentation as required. • Works closely with departmental peers and utilizes skills obtained, documentation, and various methods to perform their role in delivering effective and efficient customer service. • On occasion assists in machine testing and factory acceptance tests (FAT). • Assist less experienced departmental Customer Service Representatives, as necessary. • Fosters clear communication between the various internal company departments (i.e., Engineering, Application Engineering, Procurement, Sales, Production, and Management). • Identifies areas for improvement and communicates them to supervision for review and implementation. • Maintains and prepares reports as requested by supervision. • Alerts supervisor when there is an absence of information or tools for completing their key responsibilities. QUALIFICATIONS and TRAINING • A high school/trade school diploma and a minimum of 4 years' experience working on commercial or industrial equipment in the Original Equipment Manufacturers (OEM) facility or in the field and a minimum of 3 years' experience relative to troubleshooting electrical control systems, conveying systems, and fluid flow systems. Industrial ware washing equipment experience is a plus. • An associate degree in mechatronics/mechanical engineering technology/electrical engineering technology is a plus • Understanding the theories of combustion, heat transfer, fluid distribution, hydraulic, pneumatic, conveyance, process controls, and electrical systems are required. • Ability to read engineering documents, including mechanical and electrical prints/schematics. • Experience with project management is a plus. • The ability to utilize AutoCAD to modify electrical diagrams/ schematics is a plus. • Ability to instruct customers to troubleshoot and diagnose problems with malfunctioning equipment using proper tools and testing apparatus. • Strong communication skills, both verbal and written. • Exceptional organizational skills, attention to detail, and multitasking abilities. • Ability to work in a fast-paced environment and adapt to changing priorities. • Customer-focused with a commitment to providing excellent service. • Ability to be reliable, responsible, dependable, and fulfill obligations. • Ability to remain calm and make quick, informed decisions in high-pressure situations. • Knowledge of the commercial or industrial equipment industry and service offerings is a plus. • Proficiency in Microsoft Suite Applications (Word & Excel), as well as Internet software and E-mail, is required. • Proficiency in AutoCAD is a plus. • The employee is occasionally required to lift 50 pounds. • This position may require periodic travel (up to 25% of the time). • This position is not a full-time remote position. Compensation details: 30-37 Hourly Wage PIa79c04b2f6-
General Description: The Brokerage Operations Associate will support the smooth operation of the Austin office and of all Douglas Elliman provided platforms and services. The individual will coordinate the experience for agents joining the Austin market, support agents in their use of company platforms, and maintain the office as a professional working environment. The Executive Sales Manager leads the Austin office. The Brokerage Operations Associate supports the Executive Sales Manager in the day to day operation of the office, and works with the Operations department on onboarding, platforms and process. The individual is a point of contact in the office for agents, clients, and visitors, and works across all Douglas Elliman staff departments to resolve agent needs. The individual must be a good problem-solver, able to work well independently and collaboratively, and must possess a high level of interpersonal skills to provide white glove customer service to Douglas Elliman agents. This is an entry level position and the first level of the Texas brokerage operations career path. Prior real estate or brokerage experience is not required. Platforms, onboarding process, and operational detail are taught on the job. Essential Functions: Agent Onboarding Coordinate onboarding for new agents against the established onboarding checklist Serve as the point of contact for each new agent through their first weeks Set up system credentials, email, and CRM access prior to start date Arrange building access, keys, and parking credentials Order business cards, sign riders, and name badges Prepare welcome materials and conduct office orientation Coordinate with Marketing, PR, and Accounting to complete each department's requirements Schedule onboarding and training sessions and confirm attendance Conduct thirty, sixty, and ninety day check-ins and escalate outstanding items Maintain onboarding records and report status Agent Support Serve as a point of contact for agents, team members, and transaction coordinators Monitor and respond to the Texas agent support inbox and ticket queue Monitor office messaging channels during business hours Answer routine questions on platforms, process, signage, and office matters Escalate to Marketing, Accounting, IT, Relocation, or Legal with supporting detail Follow up on escalated items through to resolution Report recurring issues to the Operations department Training & Platform Support Deliver platform walkthroughs to new agents using company training material Provide one-to-one platform support to existing agents Attain and maintain proficiency in all company platforms as they are updated or released Support training sessions delivered by the Operations department Assist with creation of listing presentations, mailings, printing, and binding as requested by agents Troubleshoot office technology and escalate to Regional IT Reception Greet agents, clients, and visitors arriving at the office Answer inbound calls, route, and take messages Manage walk-ins including prospective clients and agents Maintain entire front reception area Maintain visitor and office access procedures Facility Management Maintain conference rooms and the schedule of usage, including set-up for meetings and guests Maintain, clean, and stock kitchen for full usage Maintain restrooms in stocked and presentable condition and arrange cleaning as required Manage copy areas, paper, toner, and marketing supplies Coordinate with building maintenance, landlord, and outside vendors on repairs and services Manage office access systems, alarms, and everyday facilities items Maintain office presentation including seasonal and marketing displays Inventory Management Manage the office supply inventory system for all regularly stocked on-hand items Place special orders for supplies provided to agents and all staff departments Maintain full supply of marketing materials for listing presentations Maintain refreshment and snack inventory Process incoming and outgoing mail, packages, deliveries, and checks Event & Meeting Management Coordinate sales meetings, including room set-up, catering, and materials Coordinate holiday parties and social gatherings Issue invitations and track attendance for office events Support local, regional, and national-initiative events hosted in the Austin market, including venue coordination, room blocks, and supplies Manage day-of event logistics Reconcile event expenditure against budget Operations Support, as needed Complete assigned deliverables for the Operations department as projects arise Support technology system build-outs, implementation, and rollout in the Austin market Test new platforms and provide feedback prior to agent release Document office processes to support consistency and handover Collect and maintain HR documentation for the market Support local rollout of process changes and communicate them to the office Raise conflicts between office commitments and Operations requests to the Executive Sales Manager, who sets priorities for the office Qualifications: Must be very organized and detail-oriented Strong oral, written, and interpersonal (in-person) communication skills Proficient in Microsoft Word, Outlook, Intranet, and Internet Able to learn new platforms quickly and explain them to non-technical users Able to manage competing priorities in a frequently interrupted environment Comfortable working with ambiguity in a business that changes frequently Customer service, hospitality, administrative, or coordination background a plus Real estate experience a plus Career Path: Brokerage Operations Associate is the first of two levels in the Texas brokerage operations path. The second is Brokerage Operations Manager, which carries ownership of the onboarding process for the market, design and delivery of training, and independent Operations project work. The criteria for advancement are published and reviewed quarterly, beginning at the ninety day mark. Time in the role is not one of them. Schedule: On site at the Austin office, Monday through Friday, 9:00am to 5:00pm. Occasional evening and weekend work is required for office and regional events. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Compensation details: 30.22-35.71 Hourly Wage PIcd-8845
10/01/2026
Full time
General Description: The Brokerage Operations Associate will support the smooth operation of the Austin office and of all Douglas Elliman provided platforms and services. The individual will coordinate the experience for agents joining the Austin market, support agents in their use of company platforms, and maintain the office as a professional working environment. The Executive Sales Manager leads the Austin office. The Brokerage Operations Associate supports the Executive Sales Manager in the day to day operation of the office, and works with the Operations department on onboarding, platforms and process. The individual is a point of contact in the office for agents, clients, and visitors, and works across all Douglas Elliman staff departments to resolve agent needs. The individual must be a good problem-solver, able to work well independently and collaboratively, and must possess a high level of interpersonal skills to provide white glove customer service to Douglas Elliman agents. This is an entry level position and the first level of the Texas brokerage operations career path. Prior real estate or brokerage experience is not required. Platforms, onboarding process, and operational detail are taught on the job. Essential Functions: Agent Onboarding Coordinate onboarding for new agents against the established onboarding checklist Serve as the point of contact for each new agent through their first weeks Set up system credentials, email, and CRM access prior to start date Arrange building access, keys, and parking credentials Order business cards, sign riders, and name badges Prepare welcome materials and conduct office orientation Coordinate with Marketing, PR, and Accounting to complete each department's requirements Schedule onboarding and training sessions and confirm attendance Conduct thirty, sixty, and ninety day check-ins and escalate outstanding items Maintain onboarding records and report status Agent Support Serve as a point of contact for agents, team members, and transaction coordinators Monitor and respond to the Texas agent support inbox and ticket queue Monitor office messaging channels during business hours Answer routine questions on platforms, process, signage, and office matters Escalate to Marketing, Accounting, IT, Relocation, or Legal with supporting detail Follow up on escalated items through to resolution Report recurring issues to the Operations department Training & Platform Support Deliver platform walkthroughs to new agents using company training material Provide one-to-one platform support to existing agents Attain and maintain proficiency in all company platforms as they are updated or released Support training sessions delivered by the Operations department Assist with creation of listing presentations, mailings, printing, and binding as requested by agents Troubleshoot office technology and escalate to Regional IT Reception Greet agents, clients, and visitors arriving at the office Answer inbound calls, route, and take messages Manage walk-ins including prospective clients and agents Maintain entire front reception area Maintain visitor and office access procedures Facility Management Maintain conference rooms and the schedule of usage, including set-up for meetings and guests Maintain, clean, and stock kitchen for full usage Maintain restrooms in stocked and presentable condition and arrange cleaning as required Manage copy areas, paper, toner, and marketing supplies Coordinate with building maintenance, landlord, and outside vendors on repairs and services Manage office access systems, alarms, and everyday facilities items Maintain office presentation including seasonal and marketing displays Inventory Management Manage the office supply inventory system for all regularly stocked on-hand items Place special orders for supplies provided to agents and all staff departments Maintain full supply of marketing materials for listing presentations Maintain refreshment and snack inventory Process incoming and outgoing mail, packages, deliveries, and checks Event & Meeting Management Coordinate sales meetings, including room set-up, catering, and materials Coordinate holiday parties and social gatherings Issue invitations and track attendance for office events Support local, regional, and national-initiative events hosted in the Austin market, including venue coordination, room blocks, and supplies Manage day-of event logistics Reconcile event expenditure against budget Operations Support, as needed Complete assigned deliverables for the Operations department as projects arise Support technology system build-outs, implementation, and rollout in the Austin market Test new platforms and provide feedback prior to agent release Document office processes to support consistency and handover Collect and maintain HR documentation for the market Support local rollout of process changes and communicate them to the office Raise conflicts between office commitments and Operations requests to the Executive Sales Manager, who sets priorities for the office Qualifications: Must be very organized and detail-oriented Strong oral, written, and interpersonal (in-person) communication skills Proficient in Microsoft Word, Outlook, Intranet, and Internet Able to learn new platforms quickly and explain them to non-technical users Able to manage competing priorities in a frequently interrupted environment Comfortable working with ambiguity in a business that changes frequently Customer service, hospitality, administrative, or coordination background a plus Real estate experience a plus Career Path: Brokerage Operations Associate is the first of two levels in the Texas brokerage operations path. The second is Brokerage Operations Manager, which carries ownership of the onboarding process for the market, design and delivery of training, and independent Operations project work. The criteria for advancement are published and reviewed quarterly, beginning at the ninety day mark. Time in the role is not one of them. Schedule: On site at the Austin office, Monday through Friday, 9:00am to 5:00pm. Occasional evening and weekend work is required for office and regional events. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Compensation details: 30.22-35.71 Hourly Wage PIcd-8845
Job Description Job Description Company Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description Position summary The Presentation Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate presentations support of an intermediate to advanced level. Advanced ability to assess documents, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment. The Presentations Workflow Coordinator may require the training of team members and may be responsible for the day-to-day coordination of workflow within a shift or site. position is responsible for providing presentation services for our clients. Job duties ( denotes an "essential function") Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues Applies own creativity, grammatical and/or composition skills to design and layout elements in presentations or materials to effectively support the client's intended message. Acts as a leading definitive resource for all questions relating to presentations, proofreading and quality assurance by the team Detects formatting and compositional errors; verifies citations are properly formatted; checks corrected proofs against mark-up for quality assurance Performs presentation design work of all levels with focus on identification and correction of errors in complex documents to ensure quality of return product to requesters. Adheres to and monitors team members' adherence to formatting standards, utilizing generally accepted formatting corrections and requisite resources, with an understanding of the client's business environment. Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness and service Trains more junior staff members, as needed Communicates with manager and/or client on job or deadline issues in a timely and professional manner Assists the Lead, Supervisor or Manager in the execution of administrative and/or other procedures or systems across impacted team members Facilitates team's adherence to company policies (conduct, attire, performance, attendance) Works collaboratively, demonstrating open and flexible communication, within and across team members Contributes to recommendations for individual development goals, trainings, or performance expectations to Lead, Supervisor or Manager to enhance team skill levels and quality outputs Working conditions Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site. Ability to work overtime as needed. Work is performed in a professional work environment. Professional/business casual attire required. Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies. Must be able to work sitting down most of the time. Qualifications Bachelor's degree or equivalent with years of experience able to substitute Minimum of 3 years prior office experience, proofreading, presentations or design experience Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples); able to technically troubleshoot applicable software specific to the business/client; Advanced in various Adobe PDF and Creative Suite applications (Illustrator, Photoshop as examples) Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices Extensive experience in business terminology, presentations and/or proofing formats; skill and efficiency in use of requisite resources Strong attention to detail; able to work on multiple projects simultaneously Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information Able to exercise good judgment to make decisions that conform to business needs and policy Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast paced environment Ability to communicate professionally both verbally and in writing Must be self-motivated with a positive attitude Proven customer service skills are required in order to create, maintain and enhance customer relationship Additional Information The range of pay for this role at the noted RRD location is $28.90 - $43.36/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Shift: M-F, 8:00 am - 4:00 pm All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans
09/29/2026
Full time
Job Description Job Description Company Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description Position summary The Presentation Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate presentations support of an intermediate to advanced level. Advanced ability to assess documents, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment. The Presentations Workflow Coordinator may require the training of team members and may be responsible for the day-to-day coordination of workflow within a shift or site. position is responsible for providing presentation services for our clients. Job duties ( denotes an "essential function") Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues Applies own creativity, grammatical and/or composition skills to design and layout elements in presentations or materials to effectively support the client's intended message. Acts as a leading definitive resource for all questions relating to presentations, proofreading and quality assurance by the team Detects formatting and compositional errors; verifies citations are properly formatted; checks corrected proofs against mark-up for quality assurance Performs presentation design work of all levels with focus on identification and correction of errors in complex documents to ensure quality of return product to requesters. Adheres to and monitors team members' adherence to formatting standards, utilizing generally accepted formatting corrections and requisite resources, with an understanding of the client's business environment. Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness and service Trains more junior staff members, as needed Communicates with manager and/or client on job or deadline issues in a timely and professional manner Assists the Lead, Supervisor or Manager in the execution of administrative and/or other procedures or systems across impacted team members Facilitates team's adherence to company policies (conduct, attire, performance, attendance) Works collaboratively, demonstrating open and flexible communication, within and across team members Contributes to recommendations for individual development goals, trainings, or performance expectations to Lead, Supervisor or Manager to enhance team skill levels and quality outputs Working conditions Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site. Ability to work overtime as needed. Work is performed in a professional work environment. Professional/business casual attire required. Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies. Must be able to work sitting down most of the time. Qualifications Bachelor's degree or equivalent with years of experience able to substitute Minimum of 3 years prior office experience, proofreading, presentations or design experience Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples); able to technically troubleshoot applicable software specific to the business/client; Advanced in various Adobe PDF and Creative Suite applications (Illustrator, Photoshop as examples) Advanced knowledge of presentations and/or proofreading procedures and/or generally accepted practices Extensive experience in business terminology, presentations and/or proofing formats; skill and efficiency in use of requisite resources Strong attention to detail; able to work on multiple projects simultaneously Able to apply intermediate to advanced requisite knowledge of appropriate grammar, spelling, composition to work requests Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information Able to exercise good judgment to make decisions that conform to business needs and policy Able to troubleshoot more complex or advanced tasks, equipment or software concerns on own; understands when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast paced environment Ability to communicate professionally both verbally and in writing Must be self-motivated with a positive attitude Proven customer service skills are required in order to create, maintain and enhance customer relationship Additional Information The range of pay for this role at the noted RRD location is $28.90 - $43.36/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Shift: M-F, 8:00 am - 4:00 pm All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans
Job Description Job Description We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process Job Summary: Piper Fire Protection's Clearwater, FL branch is seeking an experienced Fire Extinguisher/Pre-Engineered System Technician to join our team. This role involves installation, service, and inspection of fire suppression systems while ensuring compliance with safety standards and delivering exceptional customer service. Essential Duties and Responsibilities: Installation, Service, and Inspections of Fire Suppression systems. Completion of all necessary paperwork associated with service and inspections. Communicate with customers before and after each service call to explain work performed. Foster positive customer relationships through clear communication, professionalism, and responsive service. Identify opportunities to recommend additional products or services that align with customer needs and system requirements. Ensure timely completion of assigned jobs. Maintain daily communication with the Project Manager and/or Schedule Coordinator regarding inspection or project delays, requirements, and job status. Participate in on-call rotation as scheduled. Mentor technicians on tools and technology when needed. Required Skills & Qualifications Familiarity with fire suppression systems, fire extinguishers, Florida Fire Prevention Code, and local building codes. Proven experience in the Installation of Fire Suppression systems. Route experience and a sales background are a strong plus. Proficiency with computers and smart devices, including Microsoft Windows, Microsoft Office, Apple iOS, and Google Android. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Highly organized, self-motivated, and able to work independently. Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record. This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws. Applicant Notices Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants. Applicants may review the following notices at any time: Federal Notices FMLA General Notice (English) FMLA General Notice (Spanish) USERRA Rights Notice (English) USERRA Rights Notice (Spanish) Employee Polygraph Protection Act (EPPA) Notice (English) Employee Polygraph Protection Act (EPPA) Notice (Spanish) E Verify Participation Posters Right to Work Posters E-Verify Notice Fortis Fire & Safety Inc. participates in E Verify. We use E Verify to confirm the identity and employment eligibility of all new hires. For more information, visit Illinois Notices Your Rights Under Illinois Employment Laws Illinois Paid Leave for All Workers Act Illinois Equal Pay Act - Pay Transparency Notice VESSA (Victims' Economic Security and Safety Act) Illinois Right to Privacy Poster (English) Illinois Right to Privacy Poster (Spanish) Illinois Right to Privacy Poster (Polish) California Notices CA Minimum Wage CA Paid Sick Leave CA Pregnancy Disability/CFRA Leave CA Whistleblower Protections CA Transgender Rights North Carolina Notices NC Wage & Hour Notice NC OSHA Notice
09/26/2026
Full time
Job Description Job Description We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process Job Summary: Piper Fire Protection's Clearwater, FL branch is seeking an experienced Fire Extinguisher/Pre-Engineered System Technician to join our team. This role involves installation, service, and inspection of fire suppression systems while ensuring compliance with safety standards and delivering exceptional customer service. Essential Duties and Responsibilities: Installation, Service, and Inspections of Fire Suppression systems. Completion of all necessary paperwork associated with service and inspections. Communicate with customers before and after each service call to explain work performed. Foster positive customer relationships through clear communication, professionalism, and responsive service. Identify opportunities to recommend additional products or services that align with customer needs and system requirements. Ensure timely completion of assigned jobs. Maintain daily communication with the Project Manager and/or Schedule Coordinator regarding inspection or project delays, requirements, and job status. Participate in on-call rotation as scheduled. Mentor technicians on tools and technology when needed. Required Skills & Qualifications Familiarity with fire suppression systems, fire extinguishers, Florida Fire Prevention Code, and local building codes. Proven experience in the Installation of Fire Suppression systems. Route experience and a sales background are a strong plus. Proficiency with computers and smart devices, including Microsoft Windows, Microsoft Office, Apple iOS, and Google Android. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Highly organized, self-motivated, and able to work independently. Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record. This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws. Applicant Notices Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants. Applicants may review the following notices at any time: Federal Notices FMLA General Notice (English) FMLA General Notice (Spanish) USERRA Rights Notice (English) USERRA Rights Notice (Spanish) Employee Polygraph Protection Act (EPPA) Notice (English) Employee Polygraph Protection Act (EPPA) Notice (Spanish) E Verify Participation Posters Right to Work Posters E-Verify Notice Fortis Fire & Safety Inc. participates in E Verify. We use E Verify to confirm the identity and employment eligibility of all new hires. For more information, visit Illinois Notices Your Rights Under Illinois Employment Laws Illinois Paid Leave for All Workers Act Illinois Equal Pay Act - Pay Transparency Notice VESSA (Victims' Economic Security and Safety Act) Illinois Right to Privacy Poster (English) Illinois Right to Privacy Poster (Spanish) Illinois Right to Privacy Poster (Polish) California Notices CA Minimum Wage CA Paid Sick Leave CA Pregnancy Disability/CFRA Leave CA Whistleblower Protections CA Transgender Rights North Carolina Notices NC Wage & Hour Notice NC OSHA Notice
Job Description Job Description We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process Job Summary: Piper Fire Protection's Sarasota, FL branch is seeking an experienced Fire extinguisher/Pre-Engineered System Technician to join our team. This role involves installation, service, and inspection of fire suppression systems while ensuring compliance with safety standards and delivering exceptional customer service. Essential Duties and Responsibilities: Installation, Service, and Inspections of Fire Suppression systems. Completion of all necessary paperwork associated with service and inspections. Communicate with customers before and after each service call to explain work performed. Foster positive customer relationships through clear communication, professionalism, and responsive service. Identify opportunities to recommend additional products or services that align with customer needs and system requirements. Ensure timely completion of assigned jobs. Maintain daily communication with the Project Manager and/or Schedule Coordinator regarding inspection or project delays, requirements, and job status. Participate in on-call rotation as scheduled. Mentor technicians on tools and technology when needed. Required Skills & Qualifications Familiarity with fire suppression systems, fire extinguishers, Florida Fire Prevention Code, and local building codes. Proven experience in the Installation of Fire Suppression systems. Route experience and a sales background are a strong plus. Proficiency with computers and smart devices, including Microsoft Windows, Microsoft Office, Apple iOS, and Google Android. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Highly organized, self-motivated, and able to work independently. Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record. This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws. Applicant Notices Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants. Applicants may review the following notices at any time: Federal Notices FMLA General Notice (English) FMLA General Notice (Spanish) USERRA Rights Notice (English) USERRA Rights Notice (Spanish) Employee Polygraph Protection Act (EPPA) Notice (English) Employee Polygraph Protection Act (EPPA) Notice (Spanish) E Verify Participation Posters Right to Work Posters E-Verify Notice Fortis Fire & Safety Inc. participates in E Verify. We use E Verify to confirm the identity and employment eligibility of all new hires. For more information, visit Illinois Notices Your Rights Under Illinois Employment Laws Illinois Paid Leave for All Workers Act Illinois Equal Pay Act - Pay Transparency Notice VESSA (Victims' Economic Security and Safety Act) Illinois Right to Privacy Poster (English) Illinois Right to Privacy Poster (Spanish) Illinois Right to Privacy Poster (Polish) California Notices CA Minimum Wage CA Paid Sick Leave CA Pregnancy Disability/CFRA Leave CA Whistleblower Protections CA Transgender Rights North Carolina Notices NC Wage & Hour Notice NC OSHA Notice
09/26/2026
Full time
Job Description Job Description We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process Job Summary: Piper Fire Protection's Sarasota, FL branch is seeking an experienced Fire extinguisher/Pre-Engineered System Technician to join our team. This role involves installation, service, and inspection of fire suppression systems while ensuring compliance with safety standards and delivering exceptional customer service. Essential Duties and Responsibilities: Installation, Service, and Inspections of Fire Suppression systems. Completion of all necessary paperwork associated with service and inspections. Communicate with customers before and after each service call to explain work performed. Foster positive customer relationships through clear communication, professionalism, and responsive service. Identify opportunities to recommend additional products or services that align with customer needs and system requirements. Ensure timely completion of assigned jobs. Maintain daily communication with the Project Manager and/or Schedule Coordinator regarding inspection or project delays, requirements, and job status. Participate in on-call rotation as scheduled. Mentor technicians on tools and technology when needed. Required Skills & Qualifications Familiarity with fire suppression systems, fire extinguishers, Florida Fire Prevention Code, and local building codes. Proven experience in the Installation of Fire Suppression systems. Route experience and a sales background are a strong plus. Proficiency with computers and smart devices, including Microsoft Windows, Microsoft Office, Apple iOS, and Google Android. Strong troubleshooting and problem-solving skills. Excellent verbal and written communication skills. Highly organized, self-motivated, and able to work independently. Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record. This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws. Applicant Notices Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants. Applicants may review the following notices at any time: Federal Notices FMLA General Notice (English) FMLA General Notice (Spanish) USERRA Rights Notice (English) USERRA Rights Notice (Spanish) Employee Polygraph Protection Act (EPPA) Notice (English) Employee Polygraph Protection Act (EPPA) Notice (Spanish) E Verify Participation Posters Right to Work Posters E-Verify Notice Fortis Fire & Safety Inc. participates in E Verify. We use E Verify to confirm the identity and employment eligibility of all new hires. For more information, visit Illinois Notices Your Rights Under Illinois Employment Laws Illinois Paid Leave for All Workers Act Illinois Equal Pay Act - Pay Transparency Notice VESSA (Victims' Economic Security and Safety Act) Illinois Right to Privacy Poster (English) Illinois Right to Privacy Poster (Spanish) Illinois Right to Privacy Poster (Polish) California Notices CA Minimum Wage CA Paid Sick Leave CA Pregnancy Disability/CFRA Leave CA Whistleblower Protections CA Transgender Rights North Carolina Notices NC Wage & Hour Notice NC OSHA Notice