Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
11/14/2026
Full time
Job Description Join the Team Modernizing Medicine At ModMed , we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. ModMed's Product Development team eagerly welcomes interns who are passionate about pursuing a career in Software Engineering. We are a dynamic team of experts in Java, .Net, Mobile (iOS), and AI/ML Engineering, guided by the principles in AI Forward Software Development Lifecycle. Our software operates seamlessly within the Amazon Web Services cloud environment. Here, you'll engage in meaningful, real-world projects that leave a lasting impact. ModMed Interns have the opportunity to transform their ideas and enthusiasm into tangible accomplishments. You'll cultivate essential skills and gain hands-on experience while collaborating with some of the industry's most exceptional talents. Our dedicated team of engineers and architects will mentor and challenge you every step of the way. Your Role: Tackle Complex Challenges: Engage with and solve intricate problems, pushing the boundaries of your skills and knowledge. Contribute Across the Tech Spectrum: Be an integral part of our engineering projects, making contributions to the frontend, backend, and/or mobile development efforts. Witness Your Impact: Experience the gratification of seeing your code come to life, as it's deployed and utilized by both internal and external customers. Collaborate Across Functions: Join forces with cross-functional teams to provide comprehensive system support, gaining valuable exposure to various aspects of our operations. If you're considering joining ModMed's Summer 2027 Internship Program, you might be an ideal candidate if you meet the following criteria: Educational Background: You are currently enrolled in a Computer Science program (or a related field) or pursuing your Masters of PhD in Computer Science, or Artificial Intelligence. Availability: Ability to work at our headquarters in Boca Raton, Florida, on a hybrid basis during the internship and willingness to commit to relocation post graduation to work out of our headquarters in Boca Raton, Florida. Academic Excellence: You maintain a GPA of 3.5 or higher and experience with Microservices, Java, MySQL and Angular. Strong preference for candidates with experience in streaming platform experience (e.g. Kafka), containerization, caching, Web sockets, and AWS. Passion for AI Development Lifecycle: You're a champion of AI Forward Deployment and have experience with Claude, Codex, Cursor or similar AI development tools. Curiosity and Problem-Solving Skills: You approach challenges with curiosity and are skilled at finding solutions. Self-Motivated: You're a self-starter, results-oriented, and thrive in a collaborative work environment. Effective Communication: You have strong communication skills, enabling you to collaborate effectively with your peers. Adaptability: You excel in dynamic, fast-paced environments and can adapt to changing circumstances. Teams Hiring Interns - Interns will have the opportunity to join teams across: Architecture & Platform - Core frameworks, scalability, and AWS infrastructure. Engineering - Java/Angular development, microservices, and UI/UX enhancements. Data & Analytics - Data pipelines, visualization, and business intelligence. AI & ML Engineering - Machine learning and AI-driven product innovation ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
Job Description Job Description Description: AvonRisk is the nation's leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers' compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we're a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction-not increase volume-and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you're part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed. Summary: Under limited supervision, meets daily production quotas in processing and auditing medical bills in accordance with the appropriate workers' compensation fee schedule by performing the following duties. Essential Duties and Responsibilities: Codes medical bills into the company system with speed and accuracy, maintaining company production standards related to quantity and quality of output. Performs preliminary screening for appropriateness and medical necessity of services rendered. Uses CPT and ICD9/ICD10 codes, fee schedules, and other resource materials to determine appropriate reimbursement of billed services, including applicable fee schedule and/or repricing rational. Flags any problem bills to the BR supervisor. Communicates with clients and/or providers to clarify information. Forwards to Bill Review supervisor any unidentifiable unlisted procedure numbers. Ability to price hospital and surgery bills to applicable fee schedules. Ability to process reconsideration requests as assigned. May specialize in state specific or client specific areas of responsibility. May assist is answering provider calls. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Design - Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Team Work - Supports everyone's efforts to succeed. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Location & Work Arrangement: Candidates should be based in Texas but are able to work fully remote. Education and/or Experience: High school diploma or general education degree (GED), plus minimum of one year data entry/medical billing experience; additional two years bill review experience in a workers' comp environment. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Knowledge Skills: Strong knowledge of CPT and ICD9/ICD10 coding and workers compensation fee schedules. Must be familiar with workers' compensation regulations and have good comprehension of company software system process. Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software. Certificates and Licenses: Must have Medical Bill Reviewer Designation - 40 hour initial certification plus continuing education hours of 16 hours every 2 years. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work and eight-hour shift, sit for long periods during the day, type or work at a keyboard most of the day, and read a video display terminal for long periods of time. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requirements: Competency: To perform the job successfully, an individual should demonstrate the following competencies: Design - Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Team Work - Supports everyone's efforts to succeed. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickl Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent oral and written communication skills. Education and/or Experience: High school diploma or general education degree (GED), plus minimum of one year data entry/medical billing experience; additional two years bill review experience in a workers' comp environment. Salary Range: The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate's experience, qualifications, skill set, and work location. Benefits: We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including: Comprehensive medical, dental, and vision benefits Company contributions to HSA and FSA plans Employer paid life and disability insurance 401(k) with company match Paid time off (PTO) and company paid holidays Learning and development opportunities that support real career advancement Employee assistance resources and a supportive culture that values balance and wellbeing We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.
11/14/2026
Full time
Job Description Job Description Description: AvonRisk is the nation's leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers' compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we're a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction-not increase volume-and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you're part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed. Summary: Under limited supervision, meets daily production quotas in processing and auditing medical bills in accordance with the appropriate workers' compensation fee schedule by performing the following duties. Essential Duties and Responsibilities: Codes medical bills into the company system with speed and accuracy, maintaining company production standards related to quantity and quality of output. Performs preliminary screening for appropriateness and medical necessity of services rendered. Uses CPT and ICD9/ICD10 codes, fee schedules, and other resource materials to determine appropriate reimbursement of billed services, including applicable fee schedule and/or repricing rational. Flags any problem bills to the BR supervisor. Communicates with clients and/or providers to clarify information. Forwards to Bill Review supervisor any unidentifiable unlisted procedure numbers. Ability to price hospital and surgery bills to applicable fee schedules. Ability to process reconsideration requests as assigned. May specialize in state specific or client specific areas of responsibility. May assist is answering provider calls. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Design - Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Team Work - Supports everyone's efforts to succeed. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Location & Work Arrangement: Candidates should be based in Texas but are able to work fully remote. Education and/or Experience: High school diploma or general education degree (GED), plus minimum of one year data entry/medical billing experience; additional two years bill review experience in a workers' comp environment. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Knowledge Skills: Strong knowledge of CPT and ICD9/ICD10 coding and workers compensation fee schedules. Must be familiar with workers' compensation regulations and have good comprehension of company software system process. Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Database software. Certificates and Licenses: Must have Medical Bill Reviewer Designation - 40 hour initial certification plus continuing education hours of 16 hours every 2 years. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work and eight-hour shift, sit for long periods during the day, type or work at a keyboard most of the day, and read a video display terminal for long periods of time. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requirements: Competency: To perform the job successfully, an individual should demonstrate the following competencies: Design - Demonstrates attention to detail. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Team Work - Supports everyone's efforts to succeed. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickl Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent oral and written communication skills. Education and/or Experience: High school diploma or general education degree (GED), plus minimum of one year data entry/medical billing experience; additional two years bill review experience in a workers' comp environment. Salary Range: The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate's experience, qualifications, skill set, and work location. Benefits: We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including: Comprehensive medical, dental, and vision benefits Company contributions to HSA and FSA plans Employer paid life and disability insurance 401(k) with company match Paid time off (PTO) and company paid holidays Learning and development opportunities that support real career advancement Employee assistance resources and a supportive culture that values balance and wellbeing We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.
Job Description Bergmann & Moore has grown to become one of the largest law firms in the country focusing solely in the area of Veterans' disability benefits. We have helped thousands of Veterans and their families in all 50 states and around the world successfully navigate the complicated claims process at the U.S. Department of Veterans Affairs (VA). We are seeking a Case Manager to join our team! This position is hybrid, with the ability to work remotely and come in for monthly group trainings, and we require residence in Maryland, DC, or Virginia. Our Case Managers actively work on multiple cases at a time, including drafting briefs, collecting evidence, and interacting with clients. The ideal candidate will have exceptional writing and analytical skills and will actively seek and implement feedback, as critical job duties include reviewing case files and records, researching precedents and evidence, developing strategies and arguments for appeals, and drafting all written documents and briefs essential to each case. You must be a self-starter who excels at time management and can be trusted to stay on top of multiple deadlines without constant oversight. Additional job duties include, but are not limited to, the following responsibilities: Create and update case entries according to database guidelines. Prepare onboarding paperwork for new clients. Identify, track, and meet deadlines essential to cases. Review files and assume responsibility for all assigned files. Collect evidence and records, contact regional VA offices, and respond to all inquiries regarding cases. Draft all written work essential to each case and send to Supervisor for review. Prepare clients for VA exams. Send paperwork to appropriate agencies and follow up with agencies regarding status of claims. Interact with clients regarding status of cases and decisions. Inform Supervisor of issues pertaining to cases and clients. Close out files at the end of representation. EDUCATION/PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's Degree (B.A.) from four-year college or university. Writing and research skills critical. REQUIRED SKILLS Excellent writing skills. Able to produce written work product that is appropriate to the audience and is written in a clear and concise manner. Demonstrate accuracy and thoroughness; strong attention to detail. Exhibit sound and accurate judgment and make timely decisions. Ability to meet deadlines through duration of every case. Ability to interact with clients and to be responsive to all requests from clients. Excellent problem solving skills that include identification and resolution of problems in a timely manner through skillful gathering and analyzing of information. Excellent oral communication skills. TECHNICAL/COMPUTER REQUIREMENTS Ability to use Microsoft Office Products. Ability to use digital organization software for task management. Interested candidates should send resume, transcript (official or unofficial is fine), and cover letter explaining why your skills and experience are suitable for this position. Salary range: $55,000-$65,000 depending on experience.
11/14/2026
Full time
Job Description Bergmann & Moore has grown to become one of the largest law firms in the country focusing solely in the area of Veterans' disability benefits. We have helped thousands of Veterans and their families in all 50 states and around the world successfully navigate the complicated claims process at the U.S. Department of Veterans Affairs (VA). We are seeking a Case Manager to join our team! This position is hybrid, with the ability to work remotely and come in for monthly group trainings, and we require residence in Maryland, DC, or Virginia. Our Case Managers actively work on multiple cases at a time, including drafting briefs, collecting evidence, and interacting with clients. The ideal candidate will have exceptional writing and analytical skills and will actively seek and implement feedback, as critical job duties include reviewing case files and records, researching precedents and evidence, developing strategies and arguments for appeals, and drafting all written documents and briefs essential to each case. You must be a self-starter who excels at time management and can be trusted to stay on top of multiple deadlines without constant oversight. Additional job duties include, but are not limited to, the following responsibilities: Create and update case entries according to database guidelines. Prepare onboarding paperwork for new clients. Identify, track, and meet deadlines essential to cases. Review files and assume responsibility for all assigned files. Collect evidence and records, contact regional VA offices, and respond to all inquiries regarding cases. Draft all written work essential to each case and send to Supervisor for review. Prepare clients for VA exams. Send paperwork to appropriate agencies and follow up with agencies regarding status of claims. Interact with clients regarding status of cases and decisions. Inform Supervisor of issues pertaining to cases and clients. Close out files at the end of representation. EDUCATION/PROFESSIONAL EXPERIENCE/QUALIFICATIONS Bachelor's Degree (B.A.) from four-year college or university. Writing and research skills critical. REQUIRED SKILLS Excellent writing skills. Able to produce written work product that is appropriate to the audience and is written in a clear and concise manner. Demonstrate accuracy and thoroughness; strong attention to detail. Exhibit sound and accurate judgment and make timely decisions. Ability to meet deadlines through duration of every case. Ability to interact with clients and to be responsive to all requests from clients. Excellent problem solving skills that include identification and resolution of problems in a timely manner through skillful gathering and analyzing of information. Excellent oral communication skills. TECHNICAL/COMPUTER REQUIREMENTS Ability to use Microsoft Office Products. Ability to use digital organization software for task management. Interested candidates should send resume, transcript (official or unofficial is fine), and cover letter explaining why your skills and experience are suitable for this position. Salary range: $55,000-$65,000 depending on experience.
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
11/14/2026
Full time
Job Description C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. About Our Manufacturing Business Unit Our company is organized into unique Business Units, each delivering innovative and differentiated business technology solutions across industries. The Manufacturing Business Unit specializes in enterprise-scale manufacturing solutions that drive site- and network-level outcomes aligned to strategic objectives and KPIs. Our applications, data products, and advanced platform technologies-including AI and IoT-enable Digital Manufacturing at Scale. We primarily serve enterprise clients across Human Pharma, Animal Health, and Consumer Goods industries. Our Manufacturing Business Unit operates through three integrated functions: • Strategy & Growth - Develops differentiated offerings and industry thought leadership. • Business Consulting - Defines client-customized solutions and ensures sustained value realization. • Engineering Delivery - Delivers solution architecture, development, deployment, and sustainment. The Business Consulting function is hiring a Manager, Manufacturing Solutions Business Consultant to serve as a Product Owner and consulting lead across manufacturing digital initiatives. Position Overview The Consultant supports delivery of Digital Manufacturing initiatives by acting as a Business Analyst and/or Junior Product Owner within client engagements. This role partners closely with Managers and Senior Managers to define requirements, structure documentation, develop client-ready materials, and support Agile delivery execution. The Consultant plays a key role in translating manufacturing business needs into functional artifacts that enable engineering teams to deliver value. This is a hands-on, consulting and analytical role suited for individuals with early experience in Manufacturing OT, Manufacturing IT or technology. The role also requires a working understanding of artificial intelligence (AI), including generative AI and agentic technologies, and an interest in applying these capabilities to practical manufacturing and business challenges. Key Responsibilities Consulting & Problem Solving Support consulting engagements by analyzing manufacturing business needs, contributing to client discussions, and helping develop practical recommendations and solutions. Business Analysis & Requirements Development • Support facilitation of client workshops to gather functional and non-functional requirements. • Document business processes, current-state pain points, and future-state solution designs. • Develop structured requirements documentation, user stories, and acceptance criteria. • Assist in translating manufacturing KPIs (OEE, quality, throughput, asset performance) into measurable solution objectives. • Maintain traceability between business requirements and delivered functionality. Product & Backlog Support • Support backlog development and refinement under guidance of a Manager or Senior Manager. • Draft epics, features, and user stories aligned to defined roadmap priorities. • Participate in sprint planning, demos, and retrospectives. • Track action items, risks, and dependencies across delivery workstreams. • Assist in maintaining roadmap documentation and milestone trackers. Documentation & Presentation Development Develop high-quality client-ready materials including: Roadmap summaries Workshop outputs Business case inputs Solution overviews Executive presentation drafts: -Structure content using clear, logical storytelling and data-supported insights. -Support development of proposal materials and Statements of Work. -Ensure documentation is clear, concise, and professionally formatted. Agile & Delivery Support • Operate within Agile delivery models (Scrum, SAFe, or hybrid environments). • Support backlog grooming and sprint documentation. • Assist with tracking sprint progress and updating delivery artifacts. • Promote disciplined documentation and communication standards. Manufacturing Domain & Technical Acumen • Build working knowledge of manufacturing business processes (production execution, quality, maintenance, traceability). • Develop familiarity with manufacturing technology ecosystems • Support analysis of integration points across MES, ERP, IoT, and data platforms. AI & Agentic Solution Support • Support identification and documentation of AI-enabled use cases across manufacturing processes, knowledge workflows, decision support, and task automation. • Translate AI use cases into business requirements, process flows, user stories, acceptance criteria, test scenarios, and measurable success criteria. • Build familiarity with large language models, AI agents, retrieval-augmented generation, machine learning, and enterprise AI governance concepts. Required Qualifications • 3+ years of consulting experience in manufacturing, technology, or digital delivery environments. • Proven consulting experience supporting client discussions and helping develop practical recommendations and solutions. • Experience supporting requirements gathering and documentation. • Exposure to Agile delivery methodologies. • Strong written and verbal communication skills. • Analytical mindset with structured problem-solving capabilities. • Proficiency in presentation development tools (e.g., PowerPoint, Excel). Preferred Qualifications • Bachelor's degree • Experience in technology delivery or implementation • Experience with project management practices and project management software • Experience working with cross functional teams such as UI/UX designers, software/data engineers and end users What we offer: Competitive remuneration and various benefits: 401(k) Retirement Plan (Immediate eligibility with 100% employer match up to 4%.) Medical Insurance Maternity and Paternity Leave Long-Term Disability Bereavement leave Generous Sick Leave Internet and Phone stipend Development stipend Wellness stipend Generous Paid Time Off: 20 days in the first year, increasing to 25 days We work fully remotely but expect openness to occasional travel Company culture is rooted in respect and cooperation. You'll be working with great people, who are open to new challenges and directions. If you are tired of the proverbial corporate treadmill, come to us to rest mentally. If you've had luck with employers, we'll do our best not to buck the trend. Additional Info: Range: $100,000 - $115,000 + Bonus Location: Remote (US East Coast) Travel: 10%
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/14/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
LexisNexis Legal & Professional
Horsham, Pennsylvania
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
11/14/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI65aebe2bcb05-7712
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
11/12/2026
Full time
POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI62cec5-
Job Description Job Description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. About Teamup Teamup is a customizable shared calendar for business. 5 million people use a Teamup calendar every month to organize schedules, resources, and teams, from room bookings to complex job schedules for field crews. About the role Most people meet Teamup through a calendar someone shared with them. It solves their problem, and they come back. That sharing flywheel already drives Teamup's growth. This role builds on it: getting new admins to value faster, turning more viewers into admins, and making the move from free to paid clear and easy. This is a full-stack growth product manager role, and Teamup's first dedicated to growth and reports to the CEO. You'll work amongst engineers and a dedicated support team, solving customer problems. As an independent self-starter, you find the problem, build the prototype, write the code with AI, open the pull request, ship it, and measure what it does. This role is fully remote and can be based anywhere in the Eastern time zone of the USA. You'll own: Time to value: the first session for every new admin, from signup to a shared calendar that solves their problem. Activation: the definition, the events, the reporting, and the number. The referral loop: how a shared calendar turns viewers into admins, including viewers on their phones. The upgrade path: free plan limits, upgrade prompts, and the moment a free calendar becomes paid. The AI onboarding agent that guides new admins. The experiment cadence: what gets tested, what ships, and what gets cut. What you'll do Talk with customers and read support conversations every week to find where people get stuck. Build prototypes to test ideas quickly. Write code with AI, open pull requests, and ship to production alongside the engineering team. Design with AI tools. Instrument the funnel and build the reporting you run the work from. The numbers you'll move Activation rate, time to value, viewer-to-admin conversion, and free-to-paid conversion. You'll be a great fit if You have built and shipped products yourself You have 5+ years in growth or product at a s elf-serve software company where customers sign up and pay without talking to sales. You have owned onboarding, activation, an upgrade path, or an in-product share loop, with results you can name. You write production code with AI, open pull requests, write SQL, and instrument events yourself. You design with AI. You stay close to the customer and change the product based on what you hear. You are a self-starter who works independently alongside engineering and support. You have done this at a small company or as an early hire. You move fast. The expected base salary for candidates in the USA is: $135,000 USD excluding annual bonus and equity (when applicable).Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note : Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.
11/12/2026
Full time
Job Description Job Description Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. About Teamup Teamup is a customizable shared calendar for business. 5 million people use a Teamup calendar every month to organize schedules, resources, and teams, from room bookings to complex job schedules for field crews. About the role Most people meet Teamup through a calendar someone shared with them. It solves their problem, and they come back. That sharing flywheel already drives Teamup's growth. This role builds on it: getting new admins to value faster, turning more viewers into admins, and making the move from free to paid clear and easy. This is a full-stack growth product manager role, and Teamup's first dedicated to growth and reports to the CEO. You'll work amongst engineers and a dedicated support team, solving customer problems. As an independent self-starter, you find the problem, build the prototype, write the code with AI, open the pull request, ship it, and measure what it does. This role is fully remote and can be based anywhere in the Eastern time zone of the USA. You'll own: Time to value: the first session for every new admin, from signup to a shared calendar that solves their problem. Activation: the definition, the events, the reporting, and the number. The referral loop: how a shared calendar turns viewers into admins, including viewers on their phones. The upgrade path: free plan limits, upgrade prompts, and the moment a free calendar becomes paid. The AI onboarding agent that guides new admins. The experiment cadence: what gets tested, what ships, and what gets cut. What you'll do Talk with customers and read support conversations every week to find where people get stuck. Build prototypes to test ideas quickly. Write code with AI, open pull requests, and ship to production alongside the engineering team. Design with AI tools. Instrument the funnel and build the reporting you run the work from. The numbers you'll move Activation rate, time to value, viewer-to-admin conversion, and free-to-paid conversion. You'll be a great fit if You have built and shipped products yourself You have 5+ years in growth or product at a s elf-serve software company where customers sign up and pay without talking to sales. You have owned onboarding, activation, an upgrade path, or an in-product share loop, with results you can name. You write production code with AI, open pull requests, write SQL, and instrument events yourself. You design with AI. You stay close to the customer and change the product based on what you hear. You are a self-starter who works independently alongside engineering and support. You have done this at a small company or as an early hire. You move fast. The expected base salary for candidates in the USA is: $135,000 USD excluding annual bonus and equity (when applicable).Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note : Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
11/11/2026
Full time
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer's business outcomes. Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs. Primary Responsibilities Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality. Design and implement process workflows, automations, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders. Design, review, and modify ServiceNow patterns as needed. Invent and validate solutions, including algorithmic, to novel challenges. Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Qualifications Bachelor's degree in information technology, computer science, business administration or related field/or equivalent experience. 5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration SOAP, REST). 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow. Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics. Experienced implementing Security Operations (SecOps) functionality in ServiceNow integrating incident data from security tools into a structure response engine that uses intelligent workflows and automation. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. Ability to pull together and synthesize multiple strands in large-scale projects. Experience implementing systems using the Agile/SAFe methodology. Solid communication skills, and the ability to clearly articulate complex ideas and technical designs. Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions. Additional Information In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US. All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History. Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting. Other Information The salary for this position is $110,000 - $185,000 annually. SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations. For information on SFI's benefits please visit This is a full-time W2 position. Please no agencies, third parties, or Corp-to-corp. Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment. Spatial Front Inc. participates in E-Verify.
11/03/2026
Full time
Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer's business outcomes. Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs. Primary Responsibilities Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality. Design and implement process workflows, automations, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders. Design, review, and modify ServiceNow patterns as needed. Invent and validate solutions, including algorithmic, to novel challenges. Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Qualifications Bachelor's degree in information technology, computer science, business administration or related field/or equivalent experience. 5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration SOAP, REST). 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow. Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics. Experienced implementing Security Operations (SecOps) functionality in ServiceNow integrating incident data from security tools into a structure response engine that uses intelligent workflows and automation. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. Ability to pull together and synthesize multiple strands in large-scale projects. Experience implementing systems using the Agile/SAFe methodology. Solid communication skills, and the ability to clearly articulate complex ideas and technical designs. Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions. Additional Information In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US. All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History. Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting. Other Information The salary for this position is $110,000 - $185,000 annually. SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations. For information on SFI's benefits please visit This is a full-time W2 position. Please no agencies, third parties, or Corp-to-corp. Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment. Spatial Front Inc. participates in E-Verify.
Job Description Technical Business Analyst MUST be located in Latin America Opportunity Overview PartsBase is seeking a Technical Business Analyst to translate business needs into actionable technical requirements, partner with engineering teams, and drive successful software delivery. The ideal candidate combines strong analysis, SQL, Agile, and stakeholder management expertise with bilingual English and Spanish communication skills. Responsibilities Lead requirements gathering and stakeholder discovery sessions. Create user stories, acceptance criteria, process flows, and technical documentation. Perform impact analysis and manage requirements throughout the SDLC. Partner with Product, Engineering, QA, and business stakeholders to ensure successful delivery. Use SQL and data analysis to validate requirements and support decision-making. Define integrations, APIs, data mappings, and reporting requirements. Support UAT, release readiness, and process improvements. Skills & Qualifications 8+ years of Technical Business Analyst, Systems Analyst, or Product Analyst experience. Advanced SQL and data analysis expertise. Strong Agile/Scrum and software delivery experience. Experience with Azure DevOps or similar project management platforms. Knowledge of APIs, integrations, process modeling, and business analysis methodologies. Excellent stakeholder management and communication skills. Fluent in English and Spanish. Aviation, SaaS, Marketplace, Power BI, or AI experience is a plus. Benefits Offered Medical benefits to keep you healthy and secure. Paid time off to recharge and enjoy life outside of work. Competitive base salary + lucrative commissions. Comprehensive training to ensure you're set up for success. Clear career growth paths and development opportunities. Be part of a fast-growing, innovative company that's shaping the future of aviation commerce. Why Join PartsBase? At PartsBase, you're not just joining another sales team, you're joining a company that has spent 30+ years revolutionizing the aerospace and defense industry through cutting-edge technology, powerful data intelligence, and the world's leading aviation marketplace. Every conversation you have and every relationship you build helps aviation and defense organizations around the globe operate more efficiently and make smarter decisions. What's In It For You? • Accelerate Your Career - Learn from experienced sales leaders who are invested in your growth and success. • Make a Real Impact - Sell industry-leading solutions that support some of the world's most important aerospace and defense organizations. • Win as a Team - Join a high-energy, collaborative culture where achievements are celebrated and success is shared. • Work Remote, Forever - Enjoy the flexibility of being part of a fully remote company. Remote work isn't a temporary perk-it's a core part of who we are and will remain a permanent part of our culture. • Work with Innovation - Gain exposure to cutting-edge technology, AI-driven tools, and one of the largest aviation data platforms in the world. • Grow with a Market Leader - Build your career at a company trusted by aviation professionals worldwide for more than three decades. Enjoy More of Your Weekend! We value work-life balance, which is why our team wraps up one hour early every Friday to get a head start on the weekend. Want to see what it's really like to work here? Get an inside look at our culture, people, and benefits Check us out here: ? Our Interview Process We believe applying for a new opportunity should be exciting, not stressful. That's why we've created a transparent, candidate-friendly hiring experience with clear expectations and timely communication every step of the way. Step 1: Recruiter Introduction Within 48-72 hours of reviewing your application, a recruiter will reach out to schedule an interview and learn more about your background, career goals, and interest in PartsBase. Step 2: Hiring Manager Interview Next, you'll meet with the Hiring Manager to discuss the day-to-day responsibilities, team culture, performance expectations, and what success looks like in this role. Step 3: Decision & Next Steps Following your presentation, our team will provide an update within 24-48 hours regarding next steps and potential offer discussions. No ghosting here. Your dedicated recruiter will provide updates within 24 hours of each stage, ensuring you're informed, supported, and never left wondering where you stand in the process. Ready for Takeoff? If you're competitive, driven, coachable, and excited by the idea of building a successful sales career in a fast-growing technology company, we'd love to meet you.
10/07/2026
Full time
Job Description Technical Business Analyst MUST be located in Latin America Opportunity Overview PartsBase is seeking a Technical Business Analyst to translate business needs into actionable technical requirements, partner with engineering teams, and drive successful software delivery. The ideal candidate combines strong analysis, SQL, Agile, and stakeholder management expertise with bilingual English and Spanish communication skills. Responsibilities Lead requirements gathering and stakeholder discovery sessions. Create user stories, acceptance criteria, process flows, and technical documentation. Perform impact analysis and manage requirements throughout the SDLC. Partner with Product, Engineering, QA, and business stakeholders to ensure successful delivery. Use SQL and data analysis to validate requirements and support decision-making. Define integrations, APIs, data mappings, and reporting requirements. Support UAT, release readiness, and process improvements. Skills & Qualifications 8+ years of Technical Business Analyst, Systems Analyst, or Product Analyst experience. Advanced SQL and data analysis expertise. Strong Agile/Scrum and software delivery experience. Experience with Azure DevOps or similar project management platforms. Knowledge of APIs, integrations, process modeling, and business analysis methodologies. Excellent stakeholder management and communication skills. Fluent in English and Spanish. Aviation, SaaS, Marketplace, Power BI, or AI experience is a plus. Benefits Offered Medical benefits to keep you healthy and secure. Paid time off to recharge and enjoy life outside of work. Competitive base salary + lucrative commissions. Comprehensive training to ensure you're set up for success. Clear career growth paths and development opportunities. Be part of a fast-growing, innovative company that's shaping the future of aviation commerce. Why Join PartsBase? At PartsBase, you're not just joining another sales team, you're joining a company that has spent 30+ years revolutionizing the aerospace and defense industry through cutting-edge technology, powerful data intelligence, and the world's leading aviation marketplace. Every conversation you have and every relationship you build helps aviation and defense organizations around the globe operate more efficiently and make smarter decisions. What's In It For You? • Accelerate Your Career - Learn from experienced sales leaders who are invested in your growth and success. • Make a Real Impact - Sell industry-leading solutions that support some of the world's most important aerospace and defense organizations. • Win as a Team - Join a high-energy, collaborative culture where achievements are celebrated and success is shared. • Work Remote, Forever - Enjoy the flexibility of being part of a fully remote company. Remote work isn't a temporary perk-it's a core part of who we are and will remain a permanent part of our culture. • Work with Innovation - Gain exposure to cutting-edge technology, AI-driven tools, and one of the largest aviation data platforms in the world. • Grow with a Market Leader - Build your career at a company trusted by aviation professionals worldwide for more than three decades. Enjoy More of Your Weekend! We value work-life balance, which is why our team wraps up one hour early every Friday to get a head start on the weekend. Want to see what it's really like to work here? Get an inside look at our culture, people, and benefits Check us out here: ? Our Interview Process We believe applying for a new opportunity should be exciting, not stressful. That's why we've created a transparent, candidate-friendly hiring experience with clear expectations and timely communication every step of the way. Step 1: Recruiter Introduction Within 48-72 hours of reviewing your application, a recruiter will reach out to schedule an interview and learn more about your background, career goals, and interest in PartsBase. Step 2: Hiring Manager Interview Next, you'll meet with the Hiring Manager to discuss the day-to-day responsibilities, team culture, performance expectations, and what success looks like in this role. Step 3: Decision & Next Steps Following your presentation, our team will provide an update within 24-48 hours regarding next steps and potential offer discussions. No ghosting here. Your dedicated recruiter will provide updates within 24 hours of each stage, ensuring you're informed, supported, and never left wondering where you stand in the process. Ready for Takeoff? If you're competitive, driven, coachable, and excited by the idea of building a successful sales career in a fast-growing technology company, we'd love to meet you.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
Paul Davis Restoration, Inc.
Jacksonville, Florida
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
10/02/2026
Full time
Job Description Job Description Benefits: Medical, Dental, & Vision Benefits Opportunity for advancement Training & development Wellness resources 401(k) matching Do YOU want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Come and join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best-in-classresults. Are you looking to leverage your expertise to grow in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a new REVIEW TEAM MANAGER! FLEXIBLE POSITION - REMOTE OR HYBRID ROLE REPORTS TO: Director of Estimate Reviews SALARY RANGE: $65,000 - $75,000 annually Position Summary This Review Team Manager will serve as a member of the Claims Force team (formerly known as Quality Assurance). The primary responsibility of the Review Team Manager is to lead a team of staff estimate reviewers in performance management, SMART goal creation, and team meetings with collaboration between other departments within the franchisor, designed to strategically place Paul Davis at the top of each carrier's score card. Work standards for the Manager and the team are focused on accuracy, speed, customer service, and similar supporting metrics. The Review Team Manager will support the team with claim management escalations, performance accountability, and general oversight. Essential Duties/Responsibilities Recruits, onboards, and trains new Claims Force team members Completes monthly meetings with team members for performance coaching and management Completes monthly Goal Setting & Review (GS&R) Meetings with team members focusing on continuous improvement Supports team members' growth with creation of SMART Goals and development paths Facilitates and conducts team calibration meetings Supports assignment-level success through control points that include but are not limited to: Scorecard support, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair Provides direct support for any function within the team during claim spikes to help with coordination of claims, catastrophe events, team member absences or shortages, and as requested based on organizational demands Communicates effectively with direct reports, supervisor, franchisees, and insurance carrier partners, and all stakeholders within the organization Communicates effectively with direct reports, supervisor, franchisees, insurance carrier partners, and all stakeholders within the organization Communication expectations include inbound and outbound phone calls, Validate, CMS, claim management system notes, email, MS Teams, and other potential software/communication applications Coach franchises on opportunities to improve their estimating and documentation performance Provide assistance to franchises on estimating requirements and claim expectations, based on carrier guidelines; and support technical claim inquiries across the estimating/claim management platforms Identify and communicate trends to Directors, Team Managers, Account Managers, Regional Business Coaches, and other organizational stakeholders Provides trend analysis of internal performance to supervisor and participates in problem-solving sessions to address gaps Provides support to the Director of Claims Force and other leaders in the onboarding process of new team members and those in new positions, acting as a key support role in organizational and departmental success Creates opportunities for team building through engaging meetings and events, strengthening the cohesiveness of the team and creating the opportunity for a high level of support to the network Approves timecards for direct reports Approves expense reports for direct reports Other projects or duties as assigned Competency - Knowledge, Skills and Abilities: Proficient use of a laptop and operating accessories Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) Subject matter expert-level knowledge and performance excellence within the insurance industry, including but not limited to mitigation, contents, and reconstruction concepts, operational practices, and verbiage Ability to lead and manage a team to move through reviews of varying job types, estimate severity, and complexity Assertive, professional communication skills - adaptive communication based on the context of the information being conveyed, both verbal and written Ability to assertively embrace the continuous improvement model and provide feedback necessary to move the business forward Proficient use of technology applications, including the creation of new documents Ability to independently problem solve, resolve conflict, and manage priorities Ability to learn and implement new processes related to our industry and the specific duties and responsibilities required to be successful in this role Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job-type estimates in an accurate and timely manner Ability to complete multiple reviews or estimates within a given time frame Knowledge of estimating platforms; Xactware Products, Symbility, and other estimating software Knowledge of estimating principles for the insurance industry Ability to learn and operate our primary operating systems Ability to successfully pass required industry and company certifications on first attempt Ability to answer and communicate with PDRI, Independent franchises, and PDP offices via phone and email Ability to work in our main operating systems Ability to work independently Ability to pass and maintain a satisfactory background check Ability to maintain a high level of confidentiality Required Education and Experience High School Diploma or GED Bachelor's Degree or equivalent experience in insurance claims or related field 1 plus years' experience with estimation principles for the insurance industry 2 plus years' experience with contracting and/or field work for a given trade 3 plus years' experience with personnel management or coaching Preferred Education and Experience Experience serving in a customer service role. 5 plus years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 5 plus years' personnel management or coaching experience Physical Requirement The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stay in a stationary position up to 100% of the time The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer. Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone Occasionally will lift up to 10lbs Ability to safely operate a company vehicle Work Environment The employee will be working indoors. The employee will be exposed to air conditioning and heat. The employee will be exposed to normal noises throughout the office. Travel This position may require up to 20% travel. This position may require travel to franchise locations, training, client/partner meetings, and team meetings. Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer. Disclaimer Paul Davis Restoration is an equal opportunityemployer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Flexible work from home options available.
Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer's business outcomes. Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs. Primary Responsibilities Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality. Design and implement process workflows, automations, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders. Design, review, and modify ServiceNow patterns as needed. Invent and validate solutions, including algorithmic, to novel challenges. Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Qualifications Bachelor's degree in information technology, computer science, business administration or related field/or equivalent experience. 5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration SOAP, REST). 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow. Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics. Experienced implementing Security Operations (SecOps) functionality in ServiceNow integrating incident data from security tools into a structure response engine that uses intelligent workflows and automation. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. Ability to pull together and synthesize multiple strands in large-scale projects. Experience implementing systems using the Agile/SAFe methodology. Solid communication skills, and the ability to clearly articulate complex ideas and technical designs. Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions. Additional Information In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US. All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History. Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting. Other Information The salary for this position is $110,000 - $185,000 annually. SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations. For information on SFI's benefits please visit This is a full-time W2 position. Please no agencies, third parties, or Corp-to-corp. Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment. Spatial Front Inc. participates in E-Verify.
10/02/2026
Full time
Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer's business outcomes. Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs. Primary Responsibilities Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality. Design and implement process workflows, automations, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders. Design, review, and modify ServiceNow patterns as needed. Invent and validate solutions, including algorithmic, to novel challenges. Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Qualifications Bachelor's degree in information technology, computer science, business administration or related field/or equivalent experience. 5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration SOAP, REST). 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow. Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics. Experienced implementing Security Operations (SecOps) functionality in ServiceNow integrating incident data from security tools into a structure response engine that uses intelligent workflows and automation. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. Ability to pull together and synthesize multiple strands in large-scale projects. Experience implementing systems using the Agile/SAFe methodology. Solid communication skills, and the ability to clearly articulate complex ideas and technical designs. Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions. Additional Information In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US. All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History. Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting. Other Information The salary for this position is $110,000 - $185,000 annually. SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations. For information on SFI's benefits please visit This is a full-time W2 position. Please no agencies, third parties, or Corp-to-corp. Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment. Spatial Front Inc. participates in E-Verify.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
09/30/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Principal ML Platform Engineer Location: Remote (US) Lead the engineering of software that matters - driving AI automation for the world's largest enterprises. About the Team Appian Engineering spans the full depth of our platform: from the foundational layers that power enterprise scale, to the AI capabilities redefining what automation can do. We operate in a highly collaborative, fast-paced environment focused on technical precision, continuous learning, and high code quality. By joining our team, you will solve real-world problems that directly shape how Appian delivers our AI-Powered Process Automation platform to enterprises around the world. The Opportunity As a Principal Software Engineer, you will serve as a technical linchpin for the team, bringing deep expertise in cloud-native architecture and a track record of influencing engineering direction beyond your immediate scope. Equipped with cutting-edge AI tooling, you will drive the design and delivery of high-complexity engineering solutions, set the technical bar for the team, and lead other engineers towards solutions of real complexity to ensure flawless Enterprise-Grade Orchestration. What You'll Do Develop Clean Software: Architect, build, and optimize high-performance software systems while maintaining a strong personal technical presence on the team. Lead Platform Modernization: Spearhead strategic technological changes and champion code refactoring efforts to keep the core Appian codebase cutting-edge, modern, and performant. Engineer with AI: Use AI coding tools fluently as a force multiplier: generating, reviewing, and critically evaluating AI-assisted code to ship faster without compromising quality or correctness. Lead Architecture & Delivery: Drive technical story breakdowns, acceptance criteria, and architectural design across complex, multi-tier application layers - from feature scoping through implementation. Optimize Performance & Scale: Manage product availability, latency, scalability, and efficiency by engineering deep reliability into our core software systems and performing advanced system tuning. Drive Engineering Excellence: Radiate development best practices across the department, perform meticulous code reviews on design and implementation, and build automation frameworks to prevent problem recurrence. Lead & Grow Engineers: Actively coach and mentor engineers at multiple levels, identify and close skill gaps on the team, and take ownership of accelerating the technical growth of those around you. Influence Technical Documentation: Share your expert domain knowledge regularly across the department, building a reputation as a vital resource and publishing high-quality content to Engineering's permanent documentation site. Required Qualifications Education: Minimum of a Bachelor of Science degree in Computer Science or a related technical/analytical discipline. (Equivalent experience is not accepted in lieu of a degree). Experience: 10+ years of relevant software development experience with a BS (or 8+ years of experience paired with a Master of Science in Computer Science or related field). Technical Mastery: Expert coding, scripting, and debugging proficiency in one or more core enterprise programming languages, specifically Java, Python, or Go. Domain Expertise: Deep working knowledge of distributed systems, cloud infrastructure, and the ability to contribute meaningfully at a senior individual contributor level within that space. Cross-Team Influence: Demonstrated ability to drive technical decisions and shape engineering practices beyond a single team or project scope. AI-Augmented Development: Demonstrated experience using AI coding assistants and a strong ability to evaluate, coach others on, and selectively apply AI-generated code in a production engineering context. Production Mastery: Proven experience developing, optimizing, and maintaining a high-volume, mission-critical production service environment. Communication & Alignment: Exceptional ability to communicate highly technical architectures verbally, visually, and in writing to diverse engineering audiences. Preferred Qualifications Cloud Architecture: Strong experience designing microservices, working with containerization (Docker, Kubernetes), and implementing modern CI/CD pipelines. Cloud Platforms: Deep experience developing and operating infrastructure across public cloud ecosystems, specifically AWS, Azure, and/or GCP. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. What We Equip You With High-Impact Autonomy: A leadership environment where you will have real ownership over your team's direction, the latitude to make meaningful decisions, and participation in broader Engineering discussions. New Hire Orientation: A robust onboarding experience designed to integrate you smoothly into our technology, culture, and leadership model so you can show up for your team from day one. Continuous Enablement: Access to premier learning resources and dedicated learning time focused on both your continued technical growth and your evolution as an engineering leader. Sponsored Certifications: Full corporate sponsorship for professional technical certifications to advance your engineering credentials. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $175,000-$325,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit Nasdaq: APPN Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent . click apply for full job details
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
09/28/2026
Full time
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
Advantage Engineering & IT Solutions Inc
Annapolis Junction, Maryland
Job Description Job Description AEITS, Inc. , a GTSC company, is growing its team! Seeking a Configuration Manager, Level 3 . Location: Annapolis Junction, MD All work is on-site. This is not a hybrid or remote position. Mission : Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: None. Requirements: Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree; or A Master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6). If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required. BENEFITS - Full-time Employees 401K with employer contribution. Fully vested at 1 year anniversary. Five (5) weeks comprehensive annual leave (25 workdays). Additional leave can be earned in lieu of overtime. 11 Paid Federal Government Holidays. Up to $5,000 annually for individually tailored education / training program. All education plans must be pre-approved by Advantage Engineering management. Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents. Short-term and long-term disability. We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst. All employees are eligible to earn generous incentives and performance bonuses. AEITS, a GTSC compan y, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at AEABERDARE
09/27/2026
Full time
Job Description Job Description AEITS, Inc. , a GTSC company, is growing its team! Seeking a Configuration Manager, Level 3 . Location: Annapolis Junction, MD All work is on-site. This is not a hybrid or remote position. Mission : Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: None. Requirements: Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree; or A Master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6). If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required. BENEFITS - Full-time Employees 401K with employer contribution. Fully vested at 1 year anniversary. Five (5) weeks comprehensive annual leave (25 workdays). Additional leave can be earned in lieu of overtime. 11 Paid Federal Government Holidays. Up to $5,000 annually for individually tailored education / training program. All education plans must be pre-approved by Advantage Engineering management. Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents. Short-term and long-term disability. We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst. All employees are eligible to earn generous incentives and performance bonuses. AEITS, a GTSC compan y, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at AEABERDARE
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/26/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking an experienced Technical Lead to guide the design, development, and delivery of an enterprise-scale, accessible digital platform for a federal government client. This role combines hands-on technical leadership with day-to-day client engagement, driving architecture decisions across WordPress, Drupal, and Salesforce, and API implementations that support these and other business functions, while mentoring a cross-functional delivery team. You will work closely with the Project Manager, product owners, designers, and fellow engineers to mature and modernize the platform, ensuring every release meets rigorous accessibility, security, and performance standards. In close collaboration with the Project Manager, you will lead and engage the client - bringing technical judgement, translating complex technical tradeoffs into clear, confident conversations that build trust and keep delivery on track. Candidates should be prepared to discuss or demonstrate relevant project experience during the interview process. You will have the opportunity to join a project that directly supports Bixal's mission of improving how government serves people. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: This is a full-time role with a salary range of $135,000 - $155,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Technical Leadership Lead architecture and implementation decisions across WordPress, Drupal, and Salesforce, along with API design and integration work connecting these systems. Guide the team in maturing legacy and evolving platforms into modern, enterprise-grade, scalable systems. Set and enforce coding standards, review architecture and code, and drive continuous improvement of technical practices. Ensure development and design work meets accessibility standards (Section 508, WCAG 2.1) across the platform. Partner with DevSecOps and infrastructure teams to maintain secure, reliable, well-documented systems. Client & Stakeholder Communication Supporting the Project Manager as the technical point of contact, communicating complex concepts clearly to both technical and non-technical audiences. Build and maintain trusted, collaborative relationships with client stakeholders, project sponsors, and cross-functional partners. Lead release planning and prioritization by listening to stakeholder input, bringing a clear vision for the solution, and guiding the team toward scope, sequence, and tradeoffs that move the platform forward. Represent the team in client meetings, technical reviews, and planning sessions with polish and confidence, proactively surfacing risks, tradeoffs, and recommendations to keep the client informed and engaged. Demonstrated ability to build genuine rapport with clients and stakeholders, remaining calm, positive, and collaborative under pressure. Team Leadership & Mentorship Provide day-to-day technical leadership and mentorship to a cross-functional team of engineers and designers. Foster a collaborative, high-performing team culture grounded in accountability and continuous learning. Guide the team through iterative delivery. Delivery & Quality Develop the technical roadmap collaboratively with the Project Manager, and contribute to its presentation in client and planning sessions. Drive quality through code reviews, automated testing, and adherence to secure development practices. Identify and resolve technical risks, bottlenecks, and technical debt before they impact delivery. Support other technical and delivery activities as needed to keep the platform on track. Qualifications: Bachelor's degree plus at least five (5) years of relevant professional experience in software development or technical leadership; or an equivalent combination of education and experience. At least five (5) years leading or performing on contracts/projects of similar size, scope, and complexity. Experience migrating or consolidating content management platforms, including hands-on work with WordPress and Drupal - theming, custom module/plugin development, and content architecture. Proven experience designing, building, and integrating RESTful APIs across multiple systems and platforms. Experience evaluating and integrating third-party plugins, extensions, and commercial solutions to extend platform capabilities, with sound judgement about when an existing tool meets the need versus when custom development is warranted Demonstrated experience working within enterprise environments and maturing or modernizing existing platforms. Strong understanding of accessible development and design practices (Section 508, WCAG 2.1). Proven track record leading technical teams, with strong mentorship and team-building skills. Polished, confident communication skills, with demonstrated experience presenting to and building relationships with clients and executive stakeholders. Experience working in Agile/Scrum delivery environments. This position requires the ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract. Nice to Have Skills and Experience: Experience developing for federal government clients or in a federal consulting environment. Experience with Salesforce, including configuration, customization, and integration with external systems. Cloud platform (AWS, Azure, Cloud.gov) certifications. Experience with DevSecOps practices in compliance-driven environments. Knowledge of FISMA, FedRAMP, or other federal security frameworks. Experience with content management system migrations or platform modernization efforts. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
