6 jobs found

Job Description Job Description: The DevOps Engineer is responsible for managing and maintaining the global enterprise platforms, maintaining the templates for the monitoring systems, integration to BigPanda, the quality of the alerting into the BigPanda eventing platform, CMDB integration, monitoring Best Practices for AWS cloud. 10 plus years working in Information Technology 4 plus years running production systems on AWS Datadog Experience with site monitoring and log monitoring tools, specifically Datadog.Certified AWS SysOps Administrator a plus. Experience with TypeScript & JavaScript Experience with DynamoDB, S3 and Cognito Good understanding of Serverless and CloudFormation Understanding of best practices for AWS, EC2, Couchbase and monitoring of containers Manages capacity planning, updates, upgrades and internal integration. Responsible for administration of monitoring tools in the APM space Coordinates with DevOps, Problem Management, etc escalations to support monitoring Manages uptime and availability and reporting Mentor, educate, and train support personnel on how to use tools Maintains knowledge on current technology by reading technology periodicals, evaluating new technologies and attending trade-shows, technical seminars and training sessions. Performs other duties as assigned and required. Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above Required Qualifications - Knowledge/Skills: Manage monitoring of overall application availability, latency and system health Determine alert standards for production environments and implement them Develop strategies for logging and indexing to improve visibility to development teams Develop and manage configuration scripts for Amazon hosted infrastructure Work with the development team and management to ensure high availability Familiarity with configuration management software such as Ansible Build reporting dashboards to assist visibility of cost and stability Provide support to teams for alarms and outages on an as-needed basis Experience with Windows Server, IIS, Docker/Kubernetes Strong understanding of systems, networks and troubleshooting techniques. Experience in automated build pipeline, and continuous integration. Source control, branching, and merging: git/svn/etc (Repository Management) Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level. Integrity and Trust- Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn?t misrepresent him/herself for personal gain. Teamwork- Works well in a collaborative setting, volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining relations. Technical Expertise- A commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. Top Skill Set / Job Characteristics: Senior-level AWS production support and engineering experience: 7 plus years of hands-on DevOps, SRE, platform engineering, or cloud infrastructure experience, including at least 5 plus years supporting, troubleshooting, and improving production workloads on AWS. Must be able to independently diagnose complex issues, lead root-cause analysis, and drive reliable solutions across services such as ECS, EKS, S3, Lambda, DocumentDB, DynamoDB, IAM, networking, logging, and monitoring. Preferred certification: AWS Certified DevOps Engineer - Professional or AWS Certified Solutions Architect - Professional. Associate-level certification may be considered with strong hands-on senior experience. Advanced Terraform and infrastructure-as-code experience: 5 plus years designing, developing, debugging, and maintaining Terraform-based infrastructure for AWS at enterprise scale. Candidate should be comfortable building reusable modules, managing remote state, reviewing plans, troubleshooting drift, and applying change automation safely across non-production and production environments. Must have direct experience provisioning and managing AWS infrastructure using Terraform, not only consuming prebuilt modules. Expected to contribute to module design, code reviews, standards, documentation, and reusable patterns for services such as EKS, ECS, EC2, S3, IAM, networking, and supporting AWS services. Strong understanding of Terraform execution plans, state management, resource dependencies, module versioning, policy controls, and promotion of infrastructure changes through controlled environments. Experience with automated validation, testing, and CI/CD integration for infrastructure changes is strongly preferred. Container platform and Kubernetes/EKS depth: 5 plus years of experience with containerized workloads and 3 plus years of hands-on Kubernetes or Amazon EKS experience in production environments. Candidate should understand cluster operations, workload deployment, Helm, kubectl, autoscaling, networking, IAM/RBAC integration, troubleshooting, and platform reliability patterns. Manage and maintain Helm charts and Kubernetes manifests for repeatable application and platform deployments. Lead or significantly contribute to production deployments, upgrades, incident resolution, and operational support for Kubernetes/EKS-based platforms. Demonstrated experience deploying and troubleshooting distributed applications using Docker, ECS, Kubernetes, or EKS, including service discovery, ingress/load balancing, network policies, and logging/monitoring integration. Experience with GitOps or CI/CD-driven deployment patterns, including GitHub Actions, GitLab CI, Jenkins, Harness, Argo CD, Flux, or similar tooling. Preferred certification: Certified Kubernetes Administrator, Certified Kubernetes Application Developer, or equivalent hands-on container platform experience.

Overview INFORMATION TECHNOLOGY: GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. As a Manager Systems Administration you will be directly responsible for providing hands on leadership of Green State's Business Systems Administrators within the IT Engineering organization. This exciting team is responsible for supplying operational excellence as it relates to the oversight of our member facing and internal applications. This includes supporting strong execution through the different phases of the Software Development Lifecycle and collaboration with our business partners. In this role, you will enhance solutions architecture and oversee Agile development practices for our administration scrum teams to drive organizational and operational changes. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $137,492.42 - $160,744.48 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Responsible for leading the end-to-end delivery and maintenance, installation, and configurations of Green State's applications/s Collaborates with stakeholders and end-users to understand and interpret business needs. Manages the entire application lifecycle, from technical requirements through deployment, ensuring efficient and reliable operations Effectively manages and delivers work requests and projects within the committed budget, schedule and with high quality Supports a collaborative environment while putting the right urgency on issues as it relates to vendor supplied set ups Maintains commitments to enhancing end user experiences and optimizing efficiency through the use of automation Identifies technical obstacles or deficiencies early and work closely with the team to find creative solutions Collaborates and shares knowledge to create effective and innovative solutions to problems. Create a culture that lends itself to technology advancement while balancing security and safeguarding information Identifies emerging technologies and trends that could drive more effective solutions and future proof applications Consistently assess and refines development processes and methods to improve team performance, efficiency and product quality Ensure Agile standard processes are followed and continuously improved Ensure technology solutions align with architectural and evolving security standards and application changes are led smoothly, adhering to standard processes and ensuring minimal disruption to business operations Manages the consolidation of alerting, monitoring, maintenance, and support processes to scale and enforce consistency across teams Supports the team in allocating resources effectivity and efficiently in order to support GreenState's strategic plan Maintains a highly motivated, well-trained staff, maintaining effective employee relations and coaching. Qualifications Bachelor's degree in STEM or MBA required. Master's degree in Computer Engineering/Computer Science preferred. Agile Certifications (PO, SM, CAP, or other) Preferred Minimum of 6 years of experience leading engineering teams that develop or administer user interface software. Six Sigma/PMP Preferred Demonstrated experience recuring and managing technical teams, including performance management. Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, and team development Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key collaborators. Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related fields/processes Well-versed in Agile development and requirements management processes Proficiency in a wide variety of servers and applications with the ability to rapidly adapt to emerging technologies. Includes both on-prem and cloud private/public cloud hosted applications. Demonstrated ability to take ownership of work, work autonomously with minimal oversight, and be proactive with communications and task prioritization. Ability to manage through ambiguity, build alignment, and create buy-in with cross-functional teams. Passionate about engineering best practices and leading by example Must be legally authorized to work in the United States for any employer without sponsorship PI2473bb819e92-9094

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Constellation Energy seeks a Sr. Operational Technology Systems Administrator to manage and secure OT systems that support energy generation and delivery. In this role you will administer critical control systems, SCADA and related networks, implement cybersecurity and patching, and ensure high availability and compliance in a regulated utility environment. You'll partner with operations, engineering, and security teams to design resilient solutions, respond to incidents, and support upgrades. This position offers the chance to work on impactful grid and reliability initiatives in a collaborative, innovation-driven culture. Responsibilities Administer, configure, and maintain operational technology (OT) systems supporting power generation and grid operations Monitor OT network performance, reliability, and security, responding to incidents and outages Implement and maintain patching, backups, and disaster recovery procedures for OT assets Collaborate with engineering, plant operations, and IT security teams on system upgrades and integrations Harden OT environments following cybersecurity best practices and NERC/CIP or similar standards Develop and maintain documentation, runbooks, and asset inventories for OT systems Support deployment, testing, and validation of new OT platforms and automation tools Provide Tier 2/3 support and on-call escalation for critical OT infrastructure Assist with compliance audits, risk assessments, and remediation plans Train operations staff on OT system use, changes, and procedures Required Skills Operational technology (OT) administration SCADA/DCS systems Industrial control systems (ICS) Network administration and segmentation Windows and Linux server administration Cybersecurity and hardening (OT/ICS) Firewalls, VPNs, and IDS/IPSBackup, recovery, and high availability NERC/CIP or similar compliance Scripting/automation (Power Shell, Python)

Job Description Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency's primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium's Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills . click apply for full job details