3 jobs found

Job Description Job Title: Infrastructure Cloud Architect Primary Location: Chicago, IL (Hybrid - 3 days onsite / 2 days remote) Position Type: Full-Time, Direct Hire Must Be Citizen or Green Card OVERVIEW: An Infrastructure Cloud Architect. This is a full-time, direct hire role in Chicago, IL, working a hybrid schedule of three days onsite and two days remote. This senior, hands-on technical leadership role exists to guide our client's Azure-first hybrid infrastructure transformation as they exit legacy data centers and expand their Azure footprint. This is an infrastructure-focused position - not application architecture or DevOps - spanning Azure, traditional enterprise infrastructure, networking, security, compute, storage, virtualization, resiliency, and governance. You'll set architectural direction while staying hands-on enough to design, build, troubleshoot, and support the infrastructure yourself. WHAT YOU BRING TO THE ROLE. (IDEAL EXPERIENCE) 10+ years of progressive experience across enterprise infrastructure, engineering, or architecture, with a strong foundation in traditional on-premises infrastructure that has evolved into Azure and hybrid cloud Deep, hands-on Microsoft Azure infrastructure experience, including significant Azure/on-premises hybrid-cloud work Strong Azure networking expertise: VNets, routing, DNS, ExpressRoute, private endpoints, firewalls, load balancing, and segmentation Solid understanding of networking and security dependencies across a complex hybrid environment Experience with compute, servers, virtualization (VMware, Azure VMware Solution), and storage architecture Working knowledge of identity, RBAC, security controls, and cloud governance Infrastructure as Code experience Proven infrastructure resiliency, troubleshooting, and root-cause analysis skills in large-scale, complex environments (scale and complexity matter more than industry) Ability to build architecture diagrams, standards, and patterns and clearly explain technical decisions to leadership A true hands-on track record - you can say "I designed it, I built it, I configured it, I supported it, I troubleshot it." Candidates whose experience is primarily coordinating migrations, managing implementation partners, or reviewing others' work are unlikely to be a fit Either a senior Infrastructure/Cloud Engineer ready to step into architecture, or a current Architect who has stayed close to the technology WHAT YOU'LL DO. (SKILLS USED IN THIS POSITION) Provide architectural direction and technical leadership for an Azure-first hybrid infrastructure transformation, including the exit of legacy primary data centers Help transition workloads to new colocation facilities located closer to Azure regions Leverage Azure VMware Solution (AVS) during the transition while gradually reducing VMware dependency Move additional workloads toward Azure IaaS Establish infrastructure standards, patterns, and governance for the future hybrid environment Personally design, build, configure, and support infrastructure across networking, security, compute, storage, and virtualization - roughly 60% architecture/strategy and 40% hands-on implementation and operational support in Year 1 Serve as a senior technical escalation point, joining critical incidents to quickly assess what changed, identify dependencies, determine where to start, and drive the technical investigation Develop and maintain architecture diagrams and documentation, and communicate technical decisions to leadership Participate in the on-call rotation (primary or secondary roughly every 6-7 weeks) for after-hours emergencies

Job Description Strativ is partnering with a fast-growing, venture-backed defence technology company building AI-driven autonomous systems used in operations around the world. They're hiring a Senior Site Infrastructure Engineer to join their Cloud & Infrastructure team and own the physical foundations behind a rapidly expanding global footprint. You'll plan, design and document physical IT infrastructure across offices, engineering labs, manufacturing facilities and data centres. That means rack layouts, structured cabling, power and cooling, MDF/IDF design and DCIM, with new site buildouts, expansions and data centre deployments in the pipeline. What you'll be doing: • Leading new site buildouts, office expansions and relocations, data centre deployments and hardware refreshes • Designing rack layouts, MDF/IDF requirements, equipment placement plans and infrastructure BOMs • Maintaining rack elevations, connectivity diagrams, cabling records and DCIM data across every environment • Capacity planning for rack space, power, cooling, cabling and equipment growth • Administering and improving DCIM/IPAM/CMDB platforms (e.g. Nautobot, NetBox, Device42) • Setting documentation and labelling standards that stay accurate throughout the infrastructure lifecycle • Reviewing floor plans, low-voltage drawings, vendor designs and SOWs • Managing circuit inventory and lifecycle, including renewals, upgrades, relocations and carrier coordination • Working with architects, contractors, colos, carriers and OEMs, alongside internal Network, Systems and Cloud teams • Guiding junior engineers and support staff What they're looking for: • 5+ years in data centre, enterprise site or physical IT infrastructure engineering • Strong rack design, structured copper/fibre cabling and physical infrastructure documentation skills • Solid knowledge of power and cooling: A/B power, UPS/PDU, circuit capacity, redundancy and airflow • Experience designing MDF/IDF environments and sizing infrastructure for new or growing sites • Hands-on experience with DCIM/IPAM/CMDB tools (Nautobot, NetBox, Device42, Sunbird or similar) • Working understanding of enterprise networking, including switching, wireless, WAN and carrier services • Ability to read architectural drawings, floor plans and low-voltage designs • Comfortable running projects independently from planning to deployment, with periodic travel to sites Nice to have: • Greenfield builds, data centre migrations or experience in fast-growing, multi-site organisations • Familiarity with AWS/Azure hybrid connectivity • Kit from Juniper, Cisco, Palo Alto, Dell, APC or Vertiv • Scripting or API automation for DCIM workflows • Background in aerospace, defence, manufacturing or other regulated environments • Certifications such as BICSI, CDCP or CCNA/CCNP Seattle, WA, on-site with periodic travel to sites and data centres $140,000-$210,000 base + bonus + benefits + equity

LOCATION: Killeen, TX POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you're energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment. In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You'll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Conduct high-volume outbound calls to prospective customers Introduce and promote telecom products, including internet and bundled services Capture customer interest quickly and drive the conversation toward a sale Handle objections and rejections with resilience and professionalism Consistently meet daily and weekly call and sales targets Accurately document call outcomes and customer responses Follow scripts while maintaining a natural and engaging tone Stay up to date on products, promotions, and sales strategies Maintain compliance with all policies and regulatory requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma or equivalent At least 1 year of outbound sales or call center experience Strong persuasion and negotiation skills Resilience and ability to handle rejection Excellent verbal communication skills Ability to work in a high-volume, target-driven environment Basic computer literacy and multitasking ability Must be authorized to work in the U.S. PREFERRED QUALIFICATION & EXPERIENCE (NOT REQUIRED): Preferred Qualifications: Telecom or direct sales experience Proven track record in outbound sales Bilingual (Spanish a plus) Experience using CRM or dialer systems ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you're energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment. In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You'll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Conduct high-volume outbound calls to prospective customers Introduce and promote telecom products, including internet and bundled services Capture customer interest quickly and drive the conversation toward a sale Handle objections and rejections with resilience and professionalism Consistently meet daily and weekly call and sales targets Accurately document call outcomes and customer responses Follow scripts while maintaining a natural and engaging tone Stay up to date on products, promotions, and sales strategies Maintain compliance with all policies and regulatory requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma or equivalent At least 1 year of outbound sales or call center experience Strong persuasion and negotiation skills Resilience and ability to handle rejection Excellent verbal communication skills Ability to work in a high-volume, target-driven environment Basic computer literacy and multitasking ability Must be authorized to work in the U.S. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. . click apply for full job details