21 jobs found

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description Genesis10 is currently seeking an Environment Management Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity. The successful candidate will join the Deployment and Environment Management team within a Global Technology organization. This role focuses on transforming new applications into fully supported trading systems and implementing Ansible Playbooks for deployment automation. This position requires a solid technical background, experience in the financial services industry, and a proven track record of success in a DevOps culture. Responsibilities: Work with the development community to take their new applications and turn it into a fully supported trading system Participate in understanding SDLC and implementing Ansible Playbooks for deployment automation Serve as a fully proficient technical resource, providing technical knowledge and capabilities as team member and individual contributor Create solutions that will seamlessly integrate with adjunct technologies (i.e. SDLC's CI/CD pipeline) Create a DevOps culture and automate all deployments using the latest industry leading technologies and processes Collaborate with internal and external subject matter experts, including line-of-business, business technology teams and operational support teams Document requirements from subject matter experts and development teams to implement them in playbook format with minimal assistance Adhere to, update, and/or create where necessary standards and internal controls and procedures Work alongside developers to ensure that their application adheres to high standards Requirements: Bachelor's degree with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree Minimum 3+ years Unix administration background (mid-level), FREEBSD desired but Linux acceptable Very experienced with scripting languages such as Shell/Python Ansible background preferred, experience writing Ansible playbooks Excellent understanding of Software Development Lifecycle (SDLC) Hands-on experience troubleshooting application production issues Experience working in a highly pressurized trading environment Sound knowledge and experience around virtualizations, containers, OpenShift, and Jenkins Strong analytical, organizational, and time management skills, including attention to detail Willing to be part of 18/7 onshore support team, including working in different shift timings and potential weekend needs Strong oral and written communication skills Desired skills: FREEBSD or Linux (mid-level) systems administration Exposure to DevOps Tools, particularly Ansible (Ansible Tower as a Service is ideal) Varied scripting backgrounds, including Unix shell, Perl, and Python Experience with ServiceNow and/or BMC ITSM Remedy Experience with developing automated patching Basic networking understanding Experience using shared storage and load balancers for application resiliency Experience using monitoring and observability tools (e.g., Splunk, Dynatrace) to assess application and environment health Pay range: $58.31 - $66.31 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description Title: ServiceNow SAM Pro Developer Location: Beachwood , OH - 44122 / Moon Township, PA 15108/ Remote Duration: 6 months Payrate $80-90/hr C2C Role Summary The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, Eligible to workimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-Eligible to workimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and Eligible to workimization dashboards to support compliance and cost-reduction goals.

Job Description Job Description Job Title: ServiceNow Client Software Distribution (CSD) Developer Experience: 6 8 years Duration: 6 months Location: Beachwood, OH Type: Contract Rate: $70 to $80 Job Summary We are seeking an experienced ServiceNow CSD Developer to design, implement, and support Client Software Distribution (CSD/CSD 2.0) capabilities on the ServiceNow platform. The role will focus on automating software deployment and removal across Windows, macOS, and Linux endpoints through integration with MECM/SCCM, Microsoft Intune, Jamf, Tanium, and other endpoint management platforms. Required Skills and Experience ServiceNow Development Expertise: 3 5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, Orchestration, IntegrationHub, and Catalog/Request workflows. CSD Experience: Demonstrated hands-on implementation of Client Software Distribution (CSD or CSD 2.0) including package creation, scheduling, agent management, workflow integration, and troubleshooting deployment failures. Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes especially MECM/SCCM, Intune, Jamf, or equivalent endpoint management tools. Endpoint Management Knowledge: Familiarity with the backend of deployment tools (e.g., SCCM Collections, Intune App Packaging, Jamf policies, device targeting, and deployment mechanisms). Scripting Skills: Advanced JavaScript/GlideScript skills and familiarity with PowerShell or Bash for deployment scripts and automation. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, Service Catalog, and their relationships with CSD and deployment data. Problem-Solving Skills: Strong analytical and troubleshooting skills with the ability to debug deployment failures at scale and implement automated remediation logic. Collaboration & Communication: Good communication and collaboration skills for working with endpoint management, desktop engineering, ITSM, security, and IT operations teams.

Job Description Job Description Pay Rate Range: $ 75.75 - 94.69/hr. Job Title: ServiceNow SAM Pro Developer Job Desccription: The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, optimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-optimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and optimization dashboards to support compliance and cost-reduction goals. License Compliance & Optimization Manage software licenses, entitlements, and contracts to ensure compliance with vendor agreements. Conduct audits, run reconciliations, and identify cost-saving opportunities by eliminating underused or over-licensed software. Configure reconciliation engines to produce accurate compliance positions for major vendors (Microsoft, Oracle, Adobe, VMware, Salesforce, etc.). Translate complex licensing contracts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) into technical reconciliation rules and compliance logic. Identify underutilized software and provide actionable data for license "harvesting," reclamation, and contract renewals. Data Quality & Normalization Implement and maintain normalization processes using ServiceNow Content Library and Publisher Packs to ensure high-quality, audit-ready software discovery data. Troubleshoot software discovery data quality issues and resolve mismatches between discovered installations and normalized software models. Lead the integration of SAM Pro with key data sources including Discovery, ITOM, Service Mapping, SCCM/MECM, Intune, Jamf, cloud portals, and other inventory tools to ensure accurate normalization, reconciliation, and validation of software asset records. Vendor Audit Preparedness Prepare for and respond to software publisher audits by maintaining proof-of-license documentation, usage evidence, and compliance positions in SAM Pro. Ensure all entitlements, installations, and license positions are audit-ready with supporting documentation and evidence trails. Technical Development Develop and maintain technical components including Flow Designer flows/subflows, IntegrationHub actions, Business Rules, Script Includes, Client Scripts, UI Policies, and custom APIs to support complex licensing logic and SAM automation. Ensure software installations correctly map to CMDB following CSDM standards. Maintain data quality across SAM Pro tables and related ITAM/ITSM modules. Integrate SAM Pro with related processes: ITSM (Incident, Change, Request), CMDB/CSDM, Procurement, Finance, HR, and vendor management systems. Reporting & Strategic Advisory Create executive dashboards and detailed reports showing software consumption, compliance risk, optimization opportunities, cost savings, and license position trends. Translate data into strategic insights for senior management to guide procurement decisions, renewals, migrations (on-prem to SaaS), and cost-saving measures. Generate reports on software usage, compliance positions, and cost savings to inform strategic decision-making. Documentation & Collaboration Produce technical documentation (designs, configuration guides, runbooks, data flows, integration architectures) and provide knowledge transfer or mentoring to internal teams on SAM Pro and platform best practices. Work closely with ITAM, procurement, vendor management, legal, finance, ITSM, and IT operations stakeholders across the software lifecycle. Required Skills and Experience ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, and platform customization. SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models, entitlements, license positions, normalization, reconciliation, reclamation, SaaS License Management, and optimization. Licensing Knowledge: Solid understanding of software licensing concepts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft, Oracle, Adobe, VMware, Salesforce). Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially Discovery, SCCM/MECM, Intune, Jamf, and inventory tools. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, ITOM Discovery, Service Mapping, Service Graph, and their relationships with ITAM/SAM data. Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust, upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy. Collaboration & Communication: Good communication and collaboration skills for working with ITAM, procurement, vendor management, legal, finance, and IT operations stakeholders. Preferred Qualifications Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM) and/or CIS-ITSM ITAM Background: Prior experience in IT Asset Management, Software Asset Management, or license management in a medium-to-large enterprise environment. Process Improvement Mindset: Demonstrated ability to drive cost optimization and process improvement through data-driven insights. Skills: ServiceNow Experience Required : 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNServiceNowYes1 >7 years

Job Description Job Description Job Title: Test Lead (Axiom) Job ID: 26-36794 Location: Onsite, Atlanta, GA Duration: 12 Months Required skills: Skill Test Lead (Axiom) Job Description We are seeking an experienced Test Lead to lead end-to-end testing efforts for enterprise data warehouse and regulatory reporting initiatives within the banking domain. The ideal candidate will have strong expertise in Application Lifecycle Management (ALM), Software Development Life Cycle (SDLC), Project Management Life Cycle (PMLC), and ServiceNow processes. This role will be responsible for driving test strategy, planning, execution, defect management, and release readiness across complex data integration and reporting projects. The candidate will work closely with Business Analysts, Developers, Project Managers, UAT users, and Regulatory Reporting stakeholders to ensure high-quality delivery of solutions. The role requires strong leadership in coordinating SIT, UAT, Regression, and Production Validation activities, facilitating defect triage meetings, managing testing deliverables, and ensuring compliance with enterprise quality standards. The ideal candidate should possess strong data testing and ETL testing expertise, hands-on SQL skills, and the ability to validate complex source-to-target data transformations and regulatory reporting requirements. Strong communication, stakeholder management, and team leadership skills are essential for success in this role. Required Skills 10+ years of QA/Test Management experience Strong knowledge of ALM Expertise in SDLC, STLC, and PMLC methodologies Hands-on experience with ServiceNow Strong Data Warehouse Testing experience Expertise in ETL Testing and Data Validation Experience with Test Strategy, Test Planning, and Test Execution Strong Test Case Preparation and Review capabilities Defect Management and Defect Triage leadership experience Experience coordinating SIT, UAT, Regression, and Production Validation testing Strong SQL skills for backend data validation and reconciliation Informatica PowerCenter knowledge and ETL workflow understanding Source-to-Target Mapping validation experience Data Reconciliation and Data Quality Testing expertise Experience collaborating with Business and UAT users Strong verbal and written communication skills Stakeholder Management and Leadership skills Experience working in Agile, Scrum, and Waterfall projects Ability to manage onsite/offshore testing teams Please apply on our company website ( ) with reference to job ID, or contact me at

Job Description Job Description Job Title: ServiceNow Discovery Developer Duration: Full Time / Permanent Position Location: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL Work Mode: 5 Days Onsite Position Description Systemon is seeking a ServiceNow Discovery Developer to develop, customize, and support ServiceNow Discovery capabilities within a large enterprise environment. The role will focus on identifying infrastructure, servers, network technologies, and cloud resources and ensuring accurate configuration data is populated into the CMDB. The developer will build and customize ServiceNow Discovery patterns, configure Service Graph Connectors and other data ingestion mechanisms, troubleshoot Discovery and CMDB data quality issues, and validate configuration items and relationships. The position works closely with ServiceNow, infrastructure, network, server, cloud, IT asset management, and operations teams. This is a hands on ServiceNow development and configuration role requiring candidates who can customize Discovery beyond standard out of the box implementations and troubleshoot complex identification, connectivity, connector, and data ingestion issues. Your future duties and responsibilities Develop and customize ServiceNow Discovery patterns. Configure and support Service Graph Connectors and other CMDB ingestion mechanisms. Discover and onboard on premises infrastructure, servers, network technologies, and related enterprise resources. Troubleshoot Discovery failures, incomplete identification, pattern errors, connector issues, and connectivity problems. Investigate duplicate, inaccurate, or incomplete configuration items. Validate discovered configuration items and improve CMDB data quality and accuracy. Support hardware and software asset data and related IT asset management processes. Customize ServiceNow functionality to meet organizational requirements rather than relying solely on out of the box capabilities. Work with infrastructure, network, server, cloud, asset management, and operations teams to resolve Discovery issues. Use AI assisted development tools appropriately to accelerate development and troubleshooting. Support the operational stability of the ServiceNow Discovery and CMDB environment. Required qualifications to be successful in this role 5+ years of ServiceNow development experience, including hands on Discovery and CMDB work. Strong hands on ServiceNow Discovery experience. Experience developing and customizing Discovery patterns, not simply configuring out of the box Discovery. Strong understanding of ServiceNow CMDB, configuration items, relationships, and data quality. Experience with Service Graph Connectors or comparable CMDB data ingestion methods. Experience onboarding infrastructure and technology data into the CMDB through multiple ingestion approaches. Understanding of server, network, hardware, software, and infrastructure discovery. Ability to troubleshoot Discovery failures, pattern errors, identification issues, credential/connectivity problems, and connector failures. Experience identifying and resolving duplicate or inaccurate configuration items and other CMDB data quality issues. Ability to customize ServiceNow functionality based on enterprise requirements. Strong analytical troubleshooting and attention to detail. Ability to work effectively across infrastructure, network, server, cloud, asset management, and operations teams. Familiarity with AI assisted development tools such as Copilot, ChatGPT, or comparable technologies. Desired Skillset: Preferred: Python scripting/development, AWS or broader cloud discovery experience, and IT asset management experience. Educational Requirements: Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or a related technical field. Ref: Pittsburgh

Job Description Job Description Company Overview: About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students. Purpose: Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality. Mission: Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education. Product Owner Overview: At Incident IQ, we are reinventing how software gets built. In our Full Stack Agentic Development (FSAD) model, engineering capacity is no longer the bottleneck, context is. The Product Owner is the person who eliminates that bottleneck. This role is less about managing a backlog and more about becoming the deepest source of customer understanding on the team, translating real K-12 pain points into the structured context that AI agents and developers need to build the right thing, fast. This means spending less time in traditional Agile ceremonies and more time inside the build cycle, co-creating in real time alongside developers and AI agents, validating output as it is generated, and ensuring the team never loses the "why" behind what they are building. The right candidate brings deep empathy for K-12 customers, the precision to encode that understanding into markdown-based Vision Canvases, and the drive to prove that Human + AI + Dev produces more than the sum of their parts. The Mindset We're Looking For: Technical background matters less than attitude. We are looking for someone who: Sees AI as a collaborator, not just a tool, and is excited to plan and work inside AI environments alongside their team. Is energized by building new processes, not just following established ones. Can execute with discipline in the present while imagining and influencing a better future model. Communicates with precision, knowing that clear inputs to AI systems are as important as clear requirements to engineers. Thrives in a fast-moving, iterative environment where today's best practice may be replaced by something better next quarter. Product Owner Responsibilities: Develop deep, firsthand empathy for K-12 customer workflows, becoming the team's ultimate source of truth on what users need, why they need it, and what "winning" looks like for them. Transform customer pain points into high-fidelity Vision Canvases, structured markdown documents that provide the shared context AI agents and developers need to build the right thing without rework or misinterpretation. Be present and active inside the build cycle, participating in real-time alongside developers and AI agents, validating code and UI/UX as it is generated rather than reviewing it days later in a handoff. Participate in lightweight team cadences focused on outcomes and unblocking, not ceremony. Agile rituals serve the work; the work does not serve the rituals. Design for the customer, not for the process, collaborating with designers and engineers to ensure every UX decision is grounded in real user workflows and validated quickly, not debated in planning docs. Work closely with Customer Success to identify, triage, and resolve key product issues. Support go-to-market initiatives and product launches with internal enablement and external communication. Own and continuously sharpen the team's shared context, ensuring every member of the pod, human and AI, understands the "why" behind every feature well enough to make good decisions independently. Map new features and configure dashboards in Incident IQ's third-party Product Usage Analytics Tool. Serve as a product ambassador internally and externally, sharing knowledge, answering questions, and building trust. Participate in collaborative AI-driven planning sessions where shared context is established before development begins, ensuring the whole team is aligned inside the same AI environment. Author, iterate, and refine structured markdown files that define agent tasks, acceptance criteria, and workflow logic, functioning as the programming language through which product decisions are directly translated into working code. Own the quality gate between AI-generated output and what ships, reviewing features, documentation, and test cases against the markdown context you authored to ensure product intent is fully preserved. Author and own the structured context, in markdown, that both engineering teammates and AI agents work from, encoding product intent precisely enough that it drives correct outcomes without constant interpretation or handoff. Partner with engineering and product leadership to help define and mature Incident IQ's FSAD methodology as we progress toward a fully agentic development model. Remain adaptable as tools, processes, and expectations evolve rapidly, bringing a growth mindset and willingness to experiment, learn, and iterate on how the team works. Product Owner Requirements: A track record of building customer understanding into product decisions, whether through product management, customer success, support, or adjacent roles in SaaS or B2B environments. Background in Agile or Scrum is a useful context, but we value your ability to work in a new model over your fluency in the old one. Proficiency with markdown, or a strong willingness to master it quickly. In our FSAD model, POs "code" alongside developers using markdown as the programming language, directly translating design decisions into working code. A CS degree is not required; what matters is the ability to encode customer intent precisely enough that it drives correct outcomes without rework. Exceptional communication skills, with the ability to describe complex workflows, logic, and visual states clearly and concisely for both technical teammates and AI agents. Precision of language is a core job skill in this model, not a soft skill. Strong analytical skills and experience with data-driven product design and decision-making. Demonstrated comfort with ambiguity, fast-moving environments, and evolving processes. Proficiency with product and project management tools such as Asana, Azure DevOps, Jira, Confluence, or Miro. Genuine curiosity about AI tools and a demonstrated willingness to build new working habits around them, including hands-on experience with prompt engineering, AI-assisted workflows, and using structured markdown to drive development outcomes alongside engineering teammates. Experience with workflow and service management platforms (ServiceNow, BMC, etc.) is preferred but not required. What makes Incident IQ different: We facilitate whole-person growth where employees can develop personally as well as professionally. We offer an energetic and collaborative environment; everyone's opinion matters! We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE! We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description Job Description Company Overview: About Us: Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students. Purpose: Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality. Mission: Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education. Product Owner Overview: At Incident IQ, we are reinventing how software gets built. In our Full Stack Agentic Development (FSAD) model, engineering capacity is no longer the bottleneck, context is. The Product Owner is the person who eliminates that bottleneck. This role is less about managing a backlog and more about becoming the deepest source of customer understanding on the team, translating real K-12 pain points into the structured context that AI agents and developers need to build the right thing, fast. This means spending less time in traditional Agile ceremonies and more time inside the build cycle, co-creating in real time alongside developers and AI agents, validating output as it is generated, and ensuring the team never loses the "why" behind what they are building. The right candidate brings deep empathy for K-12 customers, the precision to encode that understanding into markdown-based Vision Canvases, and the drive to prove that Human + AI + Dev produces more than the sum of their parts. The Mindset We're Looking For: Technical background matters less than attitude. We are looking for someone who: Sees AI as a collaborator, not just a tool, and is excited to plan and work inside AI environments alongside their team. Is energized by building new processes, not just following established ones. Can execute with discipline in the present while imagining and influencing a better future model. Communicates with precision, knowing that clear inputs to AI systems are as important as clear requirements to engineers. Thrives in a fast-moving, iterative environment where today's best practice may be replaced by something better next quarter. Product Owner Responsibilities: Develop deep, firsthand empathy for K-12 customer workflows, becoming the team's ultimate source of truth on what users need, why they need it, and what "winning" looks like for them. Transform customer pain points into high-fidelity Vision Canvases, structured markdown documents that provide the shared context AI agents and developers need to build the right thing without rework or misinterpretation. Be present and active inside the build cycle, participating in real-time alongside developers and AI agents, validating code and UI/UX as it is generated rather than reviewing it days later in a handoff. Participate in lightweight team cadences focused on outcomes and unblocking, not ceremony. Agile rituals serve the work; the work does not serve the rituals. Design for the customer, not for the process, collaborating with designers and engineers to ensure every UX decision is grounded in real user workflows and validated quickly, not debated in planning docs. Work closely with Customer Success to identify, triage, and resolve key product issues. Support go-to-market initiatives and product launches with internal enablement and external communication. Own and continuously sharpen the team's shared context, ensuring every member of the pod, human and AI, understands the "why" behind every feature well enough to make good decisions independently. Map new features and configure dashboards in Incident IQ's third-party Product Usage Analytics Tool. Serve as a product ambassador internally and externally, sharing knowledge, answering questions, and building trust. Participate in collaborative AI-driven planning sessions where shared context is established before development begins, ensuring the whole team is aligned inside the same AI environment. Author, iterate, and refine structured markdown files that define agent tasks, acceptance criteria, and workflow logic, functioning as the programming language through which product decisions are directly translated into working code. Own the quality gate between AI-generated output and what ships, reviewing features, documentation, and test cases against the markdown context you authored to ensure product intent is fully preserved. Author and own the structured context, in markdown, that both engineering teammates and AI agents work from, encoding product intent precisely enough that it drives correct outcomes without constant interpretation or handoff. Partner with engineering and product leadership to help define and mature Incident IQ's FSAD methodology as we progress toward a fully agentic development model. Remain adaptable as tools, processes, and expectations evolve rapidly, bringing a growth mindset and willingness to experiment, learn, and iterate on how the team works. Product Owner Requirements: A track record of building customer understanding into product decisions, whether through product management, customer success, support, or adjacent roles in SaaS or B2B environments. Background in Agile or Scrum is a useful context, but we value your ability to work in a new model over your fluency in the old one. Proficiency with markdown, or a strong willingness to master it quickly. In our FSAD model, POs "code" alongside developers using markdown as the programming language, directly translating design decisions into working code. A CS degree is not required; what matters is the ability to encode customer intent precisely enough that it drives correct outcomes without rework. Exceptional communication skills, with the ability to describe complex workflows, logic, and visual states clearly and concisely for both technical teammates and AI agents. Precision of language is a core job skill in this model, not a soft skill. Strong analytical skills and experience with data-driven product design and decision-making. Demonstrated comfort with ambiguity, fast-moving environments, and evolving processes. Proficiency with product and project management tools such as Asana, Azure DevOps, Jira, Confluence, or Miro. Genuine curiosity about AI tools and a demonstrated willingness to build new working habits around them, including hands-on experience with prompt engineering, AI-assisted workflows, and using structured markdown to drive development outcomes alongside engineering teammates. Experience with workflow and service management platforms (ServiceNow, BMC, etc.) is preferred but not required. What makes Incident IQ different: We facilitate whole-person growth where employees can develop personally as well as professionally. We offer an energetic and collaborative environment; everyone's opinion matters! We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE! We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO). Incident IQ is an Equal Opportunity Employer

Job Description Job Description Description: On-site in either Bristol, CT or Orlando, FL Our client seeks an experienced ServiceNow Project Manager to lead a large-scale ServiceNow implementation and transformation program for a major enterprise organization. The Project Manager will drive project execution, manage cross-functional teams, coordinate with business and technical stakeholders, and ensure successful delivery of ServiceNow capabilities across multiple business units. The ideal candidate brings a background managing ServiceNow implementations, enterprise software projects, and Agile delivery teams while maintaining accountability for scope, budget, schedule, risks, and stakeholder communication. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $72.00 to $76.00/hr. w2 JN -70 Responsibilities: Lead end-to-end delivery of the ServiceNow implementation program, from planning through deployment and stabilization. Develop and manage project plans, timelines, milestones, budgets, and resource forecasts. Coordinate activities across business stakeholders, ServiceNow developers, architects, administrators, vendors, and executive leadership. Facilitate project governance meetings, steering committee reviews, and executive status updates. Manage project scope, risks, issues, dependencies, and change requests. Ensure successful deployment of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog. Partner with business stakeholders to align project objectives with business priorities. Support Agile ceremonies, sprint planning, backlog prioritization, and release management activities. Monitor project health through KPIs, dashboards, and status reporting. Drive organizational change management, user adoption, and communication strategies. Ensure adherence to project management best practices and organizational governance standards. Experience Requirements: 7+ years of project management experience leading enterprise technology initiatives. 3+ years managing ServiceNow implementation or enhancement projects. Proven experience managing multiple workstreams, vendors, and cross-functional teams. Strong understanding of ServiceNow platform capabilities and implementation methodologies. Experience managing budgets, schedules, resource planning, and project financials. Strong stakeholder management and executive communication skills. Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments. Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet. Ability and willingness to work onsite in Orlando, FL four (4) days per week. Preferred: PMP, CSM, PMI-ACP, SAFe, ServiceNow CSA or Implementation certifications. Preferred: Experience leading ITSM, ITOM, ITAM, CMDB, or HRSD deployments and supporting enterprise-wide implementations with 5,000+ users. Preferred: Experience within media, entertainment, hospitality, tourism, or theme park environments. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Job Description Job Description This is a remote position. Position Overview We are seeking an experienced ServiceNow Automated Test Engineer to support the VA ESOM ServiceNow Operations and Maintenance program. This role owns automated test coverage using ServiceNow Automated Test Framework (ATF) to validate releases, upgrades, new features, and configuration changes before production. The ideal candidate brings strong hands-on ServiceNow and ATF expertise and can independently design, execute, troubleshoot, and improve automated regression testing while collaborating with developers, business analysts, and release management teams in an Agile sprint and release environment. Key Responsibilities Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF). Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades. Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades. Integrate ATF testing into release management, CI/CD, and DevOps workflows. Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions. Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing. Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios. Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle. Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics. Perform supplemental manual testing when automation is not technically feasible or cost-effective. Requirements Required Qualifications Bachelor's degree. 8+ years of ServiceNow testing, software quality assurance, or related experience. Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites. Ability to independently own automated ServiceNow testing with minimal supervision. Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases. Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments. Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules. Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues. Experience using defect tracking and test management tools. Strong analytical, troubleshooting, documentation, and communication skills. U.S. Citizenship required. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows. Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs. Benefits Core Benefits: Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly) Health Benefits: UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits: Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits: Performance bonus - Project-based Yearly bonus - Company based

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.