This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
11/15/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze is seeking a Staff Machine Learning Engineer to join our Predictive and Generative AI (PGAI) team. The team's mission is to deliver a truly engaging and personalized customer experience through the creation of ML and AI enhanced marketing solutions. We run those solutions as production systems at global scale, from the distributed pipelines that train models for each customer to the high-throughput APIs that serve predictions into our messaging systems across multiple regions. You will own the platform underneath, and you will make deploying, operating, and scaling ML at Braze fast, safe, and efficient. As the Staff Engineer on the team, you will: Identify and drive the transformative initiatives that change how the team runs ML in production, whether that's replatforming our queueing and orchestration, overhauling deployment and cloud identity, or retiring a generation of infrastructure Build and ship at high velocity. Staff at Braze is a hands-on delivery role; you carry the most complex infrastructure initiatives yourself from design through production. Current examples include multi-region model serving fleets, the pipelines that keep hundreds of customer-specific models healthy, and the CI and deployment tooling that moves it all safely Own the platform's technical vision and production quality bar. Set direction for how models are trained, deployed, served, and observed; lead incident response for ML systems; and drive the reliability and cost work that keeps the platform efficient at scale Drive initiatives that span teams. Our platform builds on shared infrastructure, deployment tooling, and data systems owned with partner teams, and you carry the technical relationships with those teams Raise the team's engineering quality through design review, code review, and production readiness for ML systems, and mentor other senior engineers and data scientists Connect technical decisions to customer and business outcomes, and represent the team's technical perspective to product and engineering leadership WHO YOU ARE 8+ years building and operating distributed systems in production, with depth in deployment and operations. You have designed services for scale and reliability, owned CI/CD and infrastructure as code, and run what you built under production load Hands-on experience with ML workloads in production. Training pipelines, model serving, feature systems, or ML platform tooling all count; deep modeling experience is a plus rather than a requirement A technical leader who has owned direction for a team, led multi-quarter initiatives across team boundaries, and grown senior engineers, all while keeping a high personal output Deep working knowledge of Kubernetes and cloud infrastructure, including identity and access management, networking, and the cost profile of what you run An effective communicator, both verbal and written, whose designs and recommendations build consensus and drive forward decision making Bonus: Queueing and orchestration systems such as Celery, RabbitMQ, Kafka, or Ray ML platform tooling such as MLflow or another model registry, feature stores, or ML observability Experience in our stack (Python, Ruby on Rails, MongoDB, Redis, Kubernetes) Operating under compliance regimes such as SOX or HIPAA Customer engagement, personalization, or marketing technology domain experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,000/year, with an expected On Target Earnings (OTE) between $204,000 and $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. . click apply for full job details
Job Description Role: Senior Automation Tester with Life & Annuity domain Experience Locations: Austin, TX / New York, NY Fulltime Job Description Must Have Technical/Functional Skills 6+ years of hands-on automation experience using Playwright, Selenium, Tosca, or equivalent frameworks with Java, TypeScript, Python, or C#. Strong experience in UI, REST API, integration and regression automation using tools such as Postman, Rest Assured, Karate or SoapUI. Working knowledge of SQL-based backend validation, test-data management, Git, and CI/CD integration using GitLab, Jenkins or Azure DevOps. Experience with reusable automation frameworks, defect management, execution reporting and quality-engineering practices. Life Insurance, Annuity, policy administration or regulated financial-services testing experience is preferred. Roles & Responsibilities Design, develop and maintain reusable UI and API automation frameworks for functional, integration and regression testing. Automate critical Life & Annuity workflows such as new business, underwriting, policy servicing, premium processing and claims. Integrate automation suites into CI/CD pipelines and analyze failures across application, environment, test-data and script layers. Perform SQL validation, manage test data, track defects and publish automation coverage and release-readiness reports. Coordinate with Business Analysts, developers, DevOps and onsite/offshore QA teams during Agile delivery and production stabilization. Generic Managerial Skills, If any Strong ownership, analytical thinking, problem-solving and customer-facing communication. Ability to estimate automation work, prioritize high-risk scenarios and report blockers or release-quality concerns. Experience mentoring junior engineers and conducting automation-framework or code reviews. Ability to coordinate effectively across onsite and offshore teams in an Agile delivery model. Willingness to support critical releases, production validation and US business-hour coordination when required.
11/14/2026
Full time
Job Description Role: Senior Automation Tester with Life & Annuity domain Experience Locations: Austin, TX / New York, NY Fulltime Job Description Must Have Technical/Functional Skills 6+ years of hands-on automation experience using Playwright, Selenium, Tosca, or equivalent frameworks with Java, TypeScript, Python, or C#. Strong experience in UI, REST API, integration and regression automation using tools such as Postman, Rest Assured, Karate or SoapUI. Working knowledge of SQL-based backend validation, test-data management, Git, and CI/CD integration using GitLab, Jenkins or Azure DevOps. Experience with reusable automation frameworks, defect management, execution reporting and quality-engineering practices. Life Insurance, Annuity, policy administration or regulated financial-services testing experience is preferred. Roles & Responsibilities Design, develop and maintain reusable UI and API automation frameworks for functional, integration and regression testing. Automate critical Life & Annuity workflows such as new business, underwriting, policy servicing, premium processing and claims. Integrate automation suites into CI/CD pipelines and analyze failures across application, environment, test-data and script layers. Perform SQL validation, manage test data, track defects and publish automation coverage and release-readiness reports. Coordinate with Business Analysts, developers, DevOps and onsite/offshore QA teams during Agile delivery and production stabilization. Generic Managerial Skills, If any Strong ownership, analytical thinking, problem-solving and customer-facing communication. Ability to estimate automation work, prioritize high-risk scenarios and report blockers or release-quality concerns. Experience mentoring junior engineers and conducting automation-framework or code reviews. Ability to coordinate effectively across onsite and offshore teams in an Agile delivery model. Willingness to support critical releases, production validation and US business-hour coordination when required.
Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
11/14/2026
Full time
Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description Workday Developer Annapolis, Maryland 21401 Duties and Responsibilities: Serve as the senior functional and technical resource for Workday HR, Payroll, and Financial applications (modules/functions: HCM, Recruiting, Talent, Payroll, Onboarding, Customer Accounts, Supplier Accounts, Financial Management, Budgeting, Business Assets, Banking Settlement, Procurement, Expense Management, Reporting, Integrations), owning solution analysis, configuration, integration, reporting, troubleshooting, and related business process improvements. Lead requirements-gathering sessions; document current-state and future-state processes, business rules, data flows, use cases, and functional specifications. Evaluate business needs and recommend system configurations, enhancements, integrations, automation, and process improvements. Configure and support modules such as core HR, benefits, time and attendance, payroll, general ledger, accounts payable, accounts receivable, budgeting, procurement, and financial reporting. Troubleshoot complex application, database, reporting, API, web service, and integration issues; analyze logs and SQL query results, identify root causes, implement and validate fixes, and establish preventive controls. Design, develop, test, document, and maintain APIs, web services, and systems integrations among HR, payroll, finance, banking, identity, and third-party platforms, including secure data exchange, data mapping, error handling, and monitoring. Write, troubleshoot, and optimize SQL queries; develop, validate, and maintain reports, dashboards, and data extracts to support HR, payroll, and financial operations, reconciliations, audits, and business decision-making. Develop test strategies, test cases, and acceptance criteria; coordinate system, integration, regression, payroll parallel, and user acceptance testing. Support release management, upgrades, patches, conversions, and implementations while minimizing operational risk and disruption. Ensure data quality, reconciliation, security, privacy, auditability, and compliance with applicable policies and regulatory requirements. Create and maintain system documentation, configuration records, process maps, support procedures, and end-user training materials. Mentor analysts, provide technical leadership, and promote consistent analysis, documentation, and support practices. Manage vendor relationships, monitor service performance, and escalate product or support issues as needed. Education and Years of Experience: Bachelor's degree in information systems or computer science or an equivalent combination of education and relevant experience. Extensive, demonstrated hands-on Workday experience across HR, Payroll, and Financial modules in a developer role, including configuration, implementation or enhancement delivery, and production support. Workday expertise is required; experience with other enterprise platforms is supplemental and does not substitute for this requirement. Demonstrated expertise in end-to-end HR, payroll, and financial business processes and their cross-functional dependencies. Strong experience with requirements analysis, system configuration, integrations, data conversion, testing, troubleshooting, and production support. Strong hands-on experience developing and supporting Workday APIs, web services, systems integrations, reports, and data extracts; configuring Workday business processes and security; troubleshooting complex Workday issues; and validating cross-module data flows and reconciliations. Ability to describe complex Workday solutions delivered and explain design decisions, testing, and issue resolution. Demonstrated hands-on development experience with XpressO, XML, XSLT, Java, APIs, REST/SOAP web services, and systems integrations, including authentication, data mapping, secure data exchange, error handling, and integration testing; strong SQL skills for querying relational databases, troubleshooting, data validation, and query optimization; and experience developing and supporting reports, dashboards, and data extracts. Experience leading complex initiatives and collaborating effectively with business stakeholders, developers, security teams, auditors, vendors, and executive sponsors. Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences. Experience with cloud migrations, major upgrades, ERP transformations, or multi-entity implementations. Knowledge of payroll accounting, costing allocations, general ledger posting, reconciliation, and financial controls. Experience with advanced (Studio) reporting and analytics platforms, middleware, integration tools, or workflow automation. Relevant certifications in enterprise applications, project management, business analysis, IT service management, or security. Core Competencies Systems thinking and business process analysis Functional and technical problem-solving Data analysis, validation, and reconciliation Risk management and attention to detail Project leadership and change management Stakeholder facilitation and partnership Prioritization in a fast-paced, deadline-driven environment Commitment to confidentiality, service quality, and continuous improvement
11/14/2026
Full time
Job Description Workday Developer Annapolis, Maryland 21401 Duties and Responsibilities: Serve as the senior functional and technical resource for Workday HR, Payroll, and Financial applications (modules/functions: HCM, Recruiting, Talent, Payroll, Onboarding, Customer Accounts, Supplier Accounts, Financial Management, Budgeting, Business Assets, Banking Settlement, Procurement, Expense Management, Reporting, Integrations), owning solution analysis, configuration, integration, reporting, troubleshooting, and related business process improvements. Lead requirements-gathering sessions; document current-state and future-state processes, business rules, data flows, use cases, and functional specifications. Evaluate business needs and recommend system configurations, enhancements, integrations, automation, and process improvements. Configure and support modules such as core HR, benefits, time and attendance, payroll, general ledger, accounts payable, accounts receivable, budgeting, procurement, and financial reporting. Troubleshoot complex application, database, reporting, API, web service, and integration issues; analyze logs and SQL query results, identify root causes, implement and validate fixes, and establish preventive controls. Design, develop, test, document, and maintain APIs, web services, and systems integrations among HR, payroll, finance, banking, identity, and third-party platforms, including secure data exchange, data mapping, error handling, and monitoring. Write, troubleshoot, and optimize SQL queries; develop, validate, and maintain reports, dashboards, and data extracts to support HR, payroll, and financial operations, reconciliations, audits, and business decision-making. Develop test strategies, test cases, and acceptance criteria; coordinate system, integration, regression, payroll parallel, and user acceptance testing. Support release management, upgrades, patches, conversions, and implementations while minimizing operational risk and disruption. Ensure data quality, reconciliation, security, privacy, auditability, and compliance with applicable policies and regulatory requirements. Create and maintain system documentation, configuration records, process maps, support procedures, and end-user training materials. Mentor analysts, provide technical leadership, and promote consistent analysis, documentation, and support practices. Manage vendor relationships, monitor service performance, and escalate product or support issues as needed. Education and Years of Experience: Bachelor's degree in information systems or computer science or an equivalent combination of education and relevant experience. Extensive, demonstrated hands-on Workday experience across HR, Payroll, and Financial modules in a developer role, including configuration, implementation or enhancement delivery, and production support. Workday expertise is required; experience with other enterprise platforms is supplemental and does not substitute for this requirement. Demonstrated expertise in end-to-end HR, payroll, and financial business processes and their cross-functional dependencies. Strong experience with requirements analysis, system configuration, integrations, data conversion, testing, troubleshooting, and production support. Strong hands-on experience developing and supporting Workday APIs, web services, systems integrations, reports, and data extracts; configuring Workday business processes and security; troubleshooting complex Workday issues; and validating cross-module data flows and reconciliations. Ability to describe complex Workday solutions delivered and explain design decisions, testing, and issue resolution. Demonstrated hands-on development experience with XpressO, XML, XSLT, Java, APIs, REST/SOAP web services, and systems integrations, including authentication, data mapping, secure data exchange, error handling, and integration testing; strong SQL skills for querying relational databases, troubleshooting, data validation, and query optimization; and experience developing and supporting reports, dashboards, and data extracts. Experience leading complex initiatives and collaborating effectively with business stakeholders, developers, security teams, auditors, vendors, and executive sponsors. Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences. Experience with cloud migrations, major upgrades, ERP transformations, or multi-entity implementations. Knowledge of payroll accounting, costing allocations, general ledger posting, reconciliation, and financial controls. Experience with advanced (Studio) reporting and analytics platforms, middleware, integration tools, or workflow automation. Relevant certifications in enterprise applications, project management, business analysis, IT service management, or security. Core Competencies Systems thinking and business process analysis Functional and technical problem-solving Data analysis, validation, and reconciliation Risk management and attention to detail Project leadership and change management Stakeholder facilitation and partnership Prioritization in a fast-paced, deadline-driven environment Commitment to confidentiality, service quality, and continuous improvement
Job Description Job Description: The Senior Configuration Analyst - Clinical focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure - including building modules, developing tables/reports, and creating complex functions. Work assignments involve moderately complex to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Responsibilities can include advising the business, evaluating requests, implementing new features and changes, troubleshooting, resolving testing issues, configuring processes and experiences, integrating, developing interfaces, and maintaining documentation. The role begins to influence department strategy, makes decisions on moderately complex to complex issues regarding technical approach, and works without direction - exercising considerable latitude in determining objectives and approaches. This position reports to the Associate Director, Product Management. What You'll Do Configure and maintain Epic workflows including letters, work queues, and routing rules Gather and translate business and clinical requirements into configuration specifications Facilitate design sessions to support compliant and user-focused workflows Analyze change requests and recommend scalable, standardized configuration solutions Maintain configuration documentation, testing evidence, and decision records Develop and execute testing systems and support end-to-end validation activities Support UAT execution, defect resolution, and business approval processes Coordinate configuration, testing, defect management, and release activities with project teams Support go-live readiness, cutover planning, and operational deployment activities Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework Strategic thinking and planning capabilities; organized and detail-oriented Ability to use appropriate problem solving, research and analysis tools Proficient with Data Analysis - understanding data and how to interpret and use it Demonstrated ability to articulate ideas effectively in both written and oral forms, interacting effectively with people at all levels within a team, internal and external Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written) Experience facilitating with mixed teams and indirect matrix teams Ability to identify gaps in process performance and recommend process improvements Ability to work with internal support groups to drive business results Required Qualifications Must have Epic analyst certification including Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link Travel is required Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor's degree in one of these fields Ability to pivot and operate in ambiguous fast-paced environment 1 or more years of experience supporting Utilization Management workflows Experience with analytical and problem-solving skills with the ability to interpret and apply data insights Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels Preferred Qualifications Working knowledge and experience in healthcare systems Experience in user provisioning Additional EPIC analyst certification/accreditations as they relate to business functions (care management, etc.) Previous experience operating in electronic health records (e.g. Epic, Cerner) Experience building digital capabilities Results driven
11/14/2026
Full time
Job Description Job Description: The Senior Configuration Analyst - Clinical focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure - including building modules, developing tables/reports, and creating complex functions. Work assignments involve moderately complex to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Responsibilities can include advising the business, evaluating requests, implementing new features and changes, troubleshooting, resolving testing issues, configuring processes and experiences, integrating, developing interfaces, and maintaining documentation. The role begins to influence department strategy, makes decisions on moderately complex to complex issues regarding technical approach, and works without direction - exercising considerable latitude in determining objectives and approaches. This position reports to the Associate Director, Product Management. What You'll Do Configure and maintain Epic workflows including letters, work queues, and routing rules Gather and translate business and clinical requirements into configuration specifications Facilitate design sessions to support compliant and user-focused workflows Analyze change requests and recommend scalable, standardized configuration solutions Maintain configuration documentation, testing evidence, and decision records Develop and execute testing systems and support end-to-end validation activities Support UAT execution, defect resolution, and business approval processes Coordinate configuration, testing, defect management, and release activities with project teams Support go-live readiness, cutover planning, and operational deployment activities Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework Strategic thinking and planning capabilities; organized and detail-oriented Ability to use appropriate problem solving, research and analysis tools Proficient with Data Analysis - understanding data and how to interpret and use it Demonstrated ability to articulate ideas effectively in both written and oral forms, interacting effectively with people at all levels within a team, internal and external Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written) Experience facilitating with mixed teams and indirect matrix teams Ability to identify gaps in process performance and recommend process improvements Ability to work with internal support groups to drive business results Required Qualifications Must have Epic analyst certification including Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link Travel is required Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor's degree in one of these fields Ability to pivot and operate in ambiguous fast-paced environment 1 or more years of experience supporting Utilization Management workflows Experience with analytical and problem-solving skills with the ability to interpret and apply data insights Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels Preferred Qualifications Working knowledge and experience in healthcare systems Experience in user provisioning Additional EPIC analyst certification/accreditations as they relate to business functions (care management, etc.) Previous experience operating in electronic health records (e.g. Epic, Cerner) Experience building digital capabilities Results driven
Job Description Epic analyst with Healthy Planet experience and a knack for Utilization Management workflows? This one's for you. Client is a major health plan organization serving Medicare and Medicaid members, focused on making care coordination simpler and more effective. As a Senior Epic Configuration Analyst, you'll shape the UM workflows clinical teams rely on every day, from design sessions through go-live. Location: Hybrid, Louisville, KY (Monday-Friday, 8:00 a.m.-5:00 p.m. EST or CST; occasional weekend work) What you'll do Configure and maintain Epic workflows including letters, work queues, and routing rules. Gather and translate business and clinical requirements into configuration specifications. Support UAT execution, defect resolution, and business approval processes. Support go-live readiness, cutover planning, and operational deployment activities. What you'll bring Must have Epic analyst certification including Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments. 1 or more years of experience supporting Utilization Management workflows. Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor's degree in one of these fields Travel is required Nice to have Experience in user provisioning Previous experience operating in electronic health records (e.g. Epic, Cerner). Interested? Message me or apply below.
11/14/2026
Full time
Job Description Epic analyst with Healthy Planet experience and a knack for Utilization Management workflows? This one's for you. Client is a major health plan organization serving Medicare and Medicaid members, focused on making care coordination simpler and more effective. As a Senior Epic Configuration Analyst, you'll shape the UM workflows clinical teams rely on every day, from design sessions through go-live. Location: Hybrid, Louisville, KY (Monday-Friday, 8:00 a.m.-5:00 p.m. EST or CST; occasional weekend work) What you'll do Configure and maintain Epic workflows including letters, work queues, and routing rules. Gather and translate business and clinical requirements into configuration specifications. Support UAT execution, defect resolution, and business approval processes. Support go-live readiness, cutover planning, and operational deployment activities. What you'll bring Must have Epic analyst certification including Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments. 1 or more years of experience supporting Utilization Management workflows. Must have 5 or more years of professional experience in Product Management, Health Informatics, Business, Computer Science, Engineering, or a related field OR a bachelor's degree in one of these fields Travel is required Nice to have Experience in user provisioning Previous experience operating in electronic health records (e.g. Epic, Cerner). Interested? Message me or apply below.
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.
11/14/2026
Full time
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
BERING STRAITS PROFESSIONAL SERVICES LLC
Washington, Washington DC
About Bering Straits Professional Services Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor. In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). About this position: Research Analyst/Management Analyst III Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $110k - $115k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities This position provides professional support for the United States Department of State (DOS), Office to Monitor and Combat Trafficking in Person (TIP). The Research Analyst provides support to the RPA team. The Contractor assists in research projects related to human trafficking, including the collection, structuring, and analysis of relevant data. The Contractor manages production of the annual Trafficking in Persons Report, including drafting country narratives, as needed. Primary Deliverable 1 (99% Deliverables): Conducts qualitative and quantitative research on global human trafficking trends, government responses, and sector-specific issues (e.g., agriculture, fishing, logging, and mining). Prepares, edits, and formats written materials including TIP Report narratives, briefing memos, policy documents, letters, and internal reports. Compiles, tracks, and analyze statistical data on anti-trafficking efforts for internal performance reporting and external publication; creates data visualizations (charts, graphs). Coordinates the annual TIP Report production process, including layout/design review, proofreading, photo sourcing, and final publication with the Office of Global Publishing Solutions (GPS). Liaises with TIP leadership and external teams to manage report design and production milestones; briefs senior officials and conveys executive decisions. Supports planning and execution of TIP Report launch events and TIP-hosted engagements with delegations or international partners. Provides administrative and logistical support including scheduling, travel coordination (E2 Solutions, Carlson-Wagonlit), briefing materials preparation, note-taking, shredding, and pouching. Participates in international or domestic travel to support meetings, workshops, or official events as needed. Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree in foreign relations or related subject Level of Experience Requirements: 3+ years of experience of demonstrated strong analytical, writing, oral communication, and organizational skills Must have Secret Clearance Knowledge, Skills, Abilities, and Other Characteristics Strong written and verbal communication skills with the ability to explain complex topics concisely. Demonstrated research and data analysis proficiency, including compiling and interpreting large datasets. Proven experience in administrative functions, event coordination, and travel logistics in a government or international context. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe tools; experience with Excel functions and statistical software (e.g., R, RStudio) is a plus. Excellent organizational and interpersonal skills with the ability to liaise across offices and external organizations. Ability to manage multiple projects with attention to detail and meet tight deadlines. Experience supporting policy development, drafting legislation-related materials, or performing feasibility analyses is desirable. Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: The work under this task will take place in the following location: SA-9, Red Cross Building 2025 E Street, NW Washington, DC 20006 Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Other Pertinent Work Details: Performance will include an average of 40 hours each week, for each position, 1,912 hours per performance period. This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. All overtime shall be pre-approved with a request from the Government Manager to the COR for final approval. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About Bering Straits Professional Services Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor. In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). About this position: Research Analyst/Management Analyst III Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $110k - $115k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities This position provides professional support for the United States Department of State (DOS), Office to Monitor and Combat Trafficking in Person (TIP). The Research Analyst provides support to the RPA team. The Contractor assists in research projects related to human trafficking, including the collection, structuring, and analysis of relevant data. The Contractor manages production of the annual Trafficking in Persons Report, including drafting country narratives, as needed. Primary Deliverable 1 (99% Deliverables): Conducts qualitative and quantitative research on global human trafficking trends, government responses, and sector-specific issues (e.g., agriculture, fishing, logging, and mining). Prepares, edits, and formats written materials including TIP Report narratives, briefing memos, policy documents, letters, and internal reports. Compiles, tracks, and analyze statistical data on anti-trafficking efforts for internal performance reporting and external publication; creates data visualizations (charts, graphs). Coordinates the annual TIP Report production process, including layout/design review, proofreading, photo sourcing, and final publication with the Office of Global Publishing Solutions (GPS). Liaises with TIP leadership and external teams to manage report design and production milestones; briefs senior officials and conveys executive decisions. Supports planning and execution of TIP Report launch events and TIP-hosted engagements with delegations or international partners. Provides administrative and logistical support including scheduling, travel coordination (E2 Solutions, Carlson-Wagonlit), briefing materials preparation, note-taking, shredding, and pouching. Participates in international or domestic travel to support meetings, workshops, or official events as needed. Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree in foreign relations or related subject Level of Experience Requirements: 3+ years of experience of demonstrated strong analytical, writing, oral communication, and organizational skills Must have Secret Clearance Knowledge, Skills, Abilities, and Other Characteristics Strong written and verbal communication skills with the ability to explain complex topics concisely. Demonstrated research and data analysis proficiency, including compiling and interpreting large datasets. Proven experience in administrative functions, event coordination, and travel logistics in a government or international context. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe tools; experience with Excel functions and statistical software (e.g., R, RStudio) is a plus. Excellent organizational and interpersonal skills with the ability to liaise across offices and external organizations. Ability to manage multiple projects with attention to detail and meet tight deadlines. Experience supporting policy development, drafting legislation-related materials, or performing feasibility analyses is desirable. Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: The work under this task will take place in the following location: SA-9, Red Cross Building 2025 E Street, NW Washington, DC 20006 Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Other Pertinent Work Details: Performance will include an average of 40 hours each week, for each position, 1,912 hours per performance period. This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. All overtime shall be pre-approved with a request from the Government Manager to the COR for final approval. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
5+ years of Business Analysis experience supporting IT, software development, or digital transformation initiatives. Demonstrated experience eliciting, analyzing, documenting, validating, and managing complex business and functional requirements. Strong experience developing user stories, acceptance criteria, use cases, process flows, business rules, and requirements documentation . Hands-on experience working in Agile/Scrum delivery environments , including backlog refinement, sprint planning, reviews, and other Agile ceremonies. Proficiency with Jira and Confluence and comfort working with modern collaboration tools such as Microsoft Teams or Slack. Strong analytical and problem-solving skills, including the judgment to distinguish what stakeholders initially ask for from what the underlying business or mission actually requires. Excellent written and verbal communication skills, with the confidence to facilitate discussions and communicate effectively with both senior stakeholders and technical teams. Ability to work independently while collaborating effectively across a distributed, cross-functional team. Must be legally authorized to work in the United States and able to obtain and maintain the federal suitability or Public Trust determination required for the engagement.
11/14/2026
Full time
5+ years of Business Analysis experience supporting IT, software development, or digital transformation initiatives. Demonstrated experience eliciting, analyzing, documenting, validating, and managing complex business and functional requirements. Strong experience developing user stories, acceptance criteria, use cases, process flows, business rules, and requirements documentation . Hands-on experience working in Agile/Scrum delivery environments , including backlog refinement, sprint planning, reviews, and other Agile ceremonies. Proficiency with Jira and Confluence and comfort working with modern collaboration tools such as Microsoft Teams or Slack. Strong analytical and problem-solving skills, including the judgment to distinguish what stakeholders initially ask for from what the underlying business or mission actually requires. Excellent written and verbal communication skills, with the confidence to facilitate discussions and communicate effectively with both senior stakeholders and technical teams. Ability to work independently while collaborating effectively across a distributed, cross-functional team. Must be legally authorized to work in the United States and able to obtain and maintain the federal suitability or Public Trust determination required for the engagement.
BERING STRAITS PROFESSIONAL SERVICES LLC
Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
SUMMARY We are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment. The ideal candidate combines manufacturing systems expertise with strong operational knowledge of food production processes, traceability requirements, and industrial automation systems. This role is 100% onsite in Marlborough, MA. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: The MES Analyst will be responsible for overseeing the adoption/development/and support of Ken's Foods Manufacturing Execution System. This person will be tasked with being a subject matter expert on all facets of the system and work to ensure adoption and best practices across the organization. They will act as the key liaison between the corporate and plant floor teams, the technical development team, and the senior management team. They will work to provide training and assistance with the MES system. MES & Ignition Platform Support Administer, configure, and support the Ignition platform for manufacturing execution and operational visibility. Develop and maintain Ignition projects, including: Production dashboards Downtime tracking OEE monitoring Recipe management Electronic batch records Traceability applications Quality and production reporting Troubleshoot MES and Ignition-related issues affecting manufacturing operations. Manage system integrations between Ignition, PLCs, SCADA systems, historians, ERP systems, and databases. Support gateway administration, tag management, alarming, scripting, and user security within Ignition. Manufacturing & Operations Support Partner with operations, QA, maintenance, engineering, and IT teams to improve manufacturing efficiency and data accuracy. Analyze manufacturing data to identify trends, bottlenecks, downtime causes, and process improvement opportunities. Support digital transformation initiatives and plant-floor automation projects. Ensure MES functionality aligns with food safety, traceability, and regulatory compliance requirements. Assist in standardizing manufacturing processes across multiple production lines or facilities. Reporting & Data Management Create and maintain SQL queries, reports, KPIs, and production analytics. Develop real-time dashboards and visualizations for plant operations and leadership teams. Support historical data collection and reporting for audits, investigations, and compliance tracking. Validate manufacturing data integrity and troubleshoot data flow issues. Compliance & Documentation Maintain documentation for MES configurations, SOPs, workflows, validation protocols, and system changes. Support compliance with FDA, USDA, HACCP, SQF, GMP, and internal quality standards. Participate in change management, system testing, validation, and deployment activities. Assist with user training and development of work instructions. Required Qualifications • Deep understanding of Ignition or similar MES. • Understanding of manufacturing operations including batching, packaging, filling, mixing, and material traceability. • Familiarity with industrial automation systems and controls architecture. • Strong troubleshooting, analytical, and communication skills. • Lean Manufacturing or Six Sigma experience. • Experience supporting multi-site manufacturing operations. Education and/or Experience • Bachelor's degree in Engineering, Information Systems, Computer Science, Industrial Technology, Food Science, or related field. • 3+ years of MES, SCADA, or manufacturing systems experience in a production environment. • Hands-on experience with the Ignition platform by Inductive Automation or similar MES. • Experience in food and/or beverage manufacturing strongly preferred. Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $110K-135k annually.
11/14/2026
Full time
SUMMARY We are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment. The ideal candidate combines manufacturing systems expertise with strong operational knowledge of food production processes, traceability requirements, and industrial automation systems. This role is 100% onsite in Marlborough, MA. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: The MES Analyst will be responsible for overseeing the adoption/development/and support of Ken's Foods Manufacturing Execution System. This person will be tasked with being a subject matter expert on all facets of the system and work to ensure adoption and best practices across the organization. They will act as the key liaison between the corporate and plant floor teams, the technical development team, and the senior management team. They will work to provide training and assistance with the MES system. MES & Ignition Platform Support Administer, configure, and support the Ignition platform for manufacturing execution and operational visibility. Develop and maintain Ignition projects, including: Production dashboards Downtime tracking OEE monitoring Recipe management Electronic batch records Traceability applications Quality and production reporting Troubleshoot MES and Ignition-related issues affecting manufacturing operations. Manage system integrations between Ignition, PLCs, SCADA systems, historians, ERP systems, and databases. Support gateway administration, tag management, alarming, scripting, and user security within Ignition. Manufacturing & Operations Support Partner with operations, QA, maintenance, engineering, and IT teams to improve manufacturing efficiency and data accuracy. Analyze manufacturing data to identify trends, bottlenecks, downtime causes, and process improvement opportunities. Support digital transformation initiatives and plant-floor automation projects. Ensure MES functionality aligns with food safety, traceability, and regulatory compliance requirements. Assist in standardizing manufacturing processes across multiple production lines or facilities. Reporting & Data Management Create and maintain SQL queries, reports, KPIs, and production analytics. Develop real-time dashboards and visualizations for plant operations and leadership teams. Support historical data collection and reporting for audits, investigations, and compliance tracking. Validate manufacturing data integrity and troubleshoot data flow issues. Compliance & Documentation Maintain documentation for MES configurations, SOPs, workflows, validation protocols, and system changes. Support compliance with FDA, USDA, HACCP, SQF, GMP, and internal quality standards. Participate in change management, system testing, validation, and deployment activities. Assist with user training and development of work instructions. Required Qualifications • Deep understanding of Ignition or similar MES. • Understanding of manufacturing operations including batching, packaging, filling, mixing, and material traceability. • Familiarity with industrial automation systems and controls architecture. • Strong troubleshooting, analytical, and communication skills. • Lean Manufacturing or Six Sigma experience. • Experience supporting multi-site manufacturing operations. Education and/or Experience • Bachelor's degree in Engineering, Information Systems, Computer Science, Industrial Technology, Food Science, or related field. • 3+ years of MES, SCADA, or manufacturing systems experience in a production environment. • Hands-on experience with the Ignition platform by Inductive Automation or similar MES. • Experience in food and/or beverage manufacturing strongly preferred. Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $110K-135k annually.
Genesis10 is currently seeking a Senior AI Agentic Senior Technical Engineer for a 3+ month contract to hire opportunity with a Regional Financial Institution located in Columbus, OH; Akron, OH; Cleveland, OH; Cincinnati, OH; Minneapolis, MN; Dallas, TX; Detroit, MI; Ch Compensation: $107.00 - $117.00 per hour, W2, based on qualifications Position Overview: This role is responsible for building AI agents, developing API integrations, and implementing Pub/Sub messaging solutions. The ideal candidate understands the full agentic AI development lifecycle and has experience designing and developing AI solutions. Initially, the role focuses on building AI capabilities for the Commercial Services Loan Operations team, with the expectation that these solutions will eventually scale across the enterprise. This is a hands-on development role that involves close collaboration with cross-functional teams and ownership of projects to ensure continuity and successful delivery. Key Responsibilities: Design and implement production agent workflows using reference patterns: single-agent, supervised multi-agent, and tool-using agents Build tool integrations to enterprise services and banking systems (APIs, data products, document services) with strong error handling and audit logging Engineer RAG pipelines and retrieval behavior (chunking, embedding selection, re-ranking, context assembly) Implement agent memory and state management patterns that are compliant and operationally safe Create and maintain evaluation harnesses and regression suites for non-deterministic outputs Implement required guardrails (prompt injection defenses, tool restrictions, output filtering) and pass pre-deployment security gates Instrument agents for observability: decision traces, tool-call telemetry, retrieval diagnostics, token/cost metrics, and quality signals Ship via CI/CD with production readiness: feature flags, rollbacks, versioning, and runbooks Lead design and code reviews for agent components and mentor other engineers Debug complex failure modes and implement mitigations Primary Requirements: 7+ years in software engineering with 2+ years building LLM-enabled applications or agent systems in production Hands-on experience with at least one frontier model platform (Claude, GPT-4+, Gemini) including tool use and multi-turn workflow design Experience developing and integrating APIs Experience with end-to-end testing of agentic AI solutions Cloud engineering experience, including hands-on experience with Cloud Run Production delivery experience: CI/CD, containerization (Docker), and operational readiness (monitoring, logging, incident response) Java development experience Kubernetes experience Experience implementing and validating RAG systems (vector search, embeddings, retrieval quality) Ability to design for reliability and safety: failure mode thinking, graceful degradation, and clear human escalation paths Desired Skills: Azure or AWS experience Experience with Pub/Sub and event-driven architectures Experience in regulated financial services (SOX, GLBA, data classification, audit expectations) Experience with evaluation frameworks and model monitoring practices Experience building multi-agent orchestration and constraint systems Familiarity with secure software development (threat modeling, SAST/DAST, secrets management) Strong communication and collaboration skills Experience leading technical initiatives or engineering teams Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Senior AI Agentic Senior Technical Engineer for a 3+ month contract to hire opportunity with a Regional Financial Institution located in Columbus, OH; Akron, OH; Cleveland, OH; Cincinnati, OH; Minneapolis, MN; Dallas, TX; Detroit, MI; Ch Compensation: $107.00 - $117.00 per hour, W2, based on qualifications Position Overview: This role is responsible for building AI agents, developing API integrations, and implementing Pub/Sub messaging solutions. The ideal candidate understands the full agentic AI development lifecycle and has experience designing and developing AI solutions. Initially, the role focuses on building AI capabilities for the Commercial Services Loan Operations team, with the expectation that these solutions will eventually scale across the enterprise. This is a hands-on development role that involves close collaboration with cross-functional teams and ownership of projects to ensure continuity and successful delivery. Key Responsibilities: Design and implement production agent workflows using reference patterns: single-agent, supervised multi-agent, and tool-using agents Build tool integrations to enterprise services and banking systems (APIs, data products, document services) with strong error handling and audit logging Engineer RAG pipelines and retrieval behavior (chunking, embedding selection, re-ranking, context assembly) Implement agent memory and state management patterns that are compliant and operationally safe Create and maintain evaluation harnesses and regression suites for non-deterministic outputs Implement required guardrails (prompt injection defenses, tool restrictions, output filtering) and pass pre-deployment security gates Instrument agents for observability: decision traces, tool-call telemetry, retrieval diagnostics, token/cost metrics, and quality signals Ship via CI/CD with production readiness: feature flags, rollbacks, versioning, and runbooks Lead design and code reviews for agent components and mentor other engineers Debug complex failure modes and implement mitigations Primary Requirements: 7+ years in software engineering with 2+ years building LLM-enabled applications or agent systems in production Hands-on experience with at least one frontier model platform (Claude, GPT-4+, Gemini) including tool use and multi-turn workflow design Experience developing and integrating APIs Experience with end-to-end testing of agentic AI solutions Cloud engineering experience, including hands-on experience with Cloud Run Production delivery experience: CI/CD, containerization (Docker), and operational readiness (monitoring, logging, incident response) Java development experience Kubernetes experience Experience implementing and validating RAG systems (vector search, embeddings, retrieval quality) Ability to design for reliability and safety: failure mode thinking, graceful degradation, and clear human escalation paths Desired Skills: Azure or AWS experience Experience with Pub/Sub and event-driven architectures Experience in regulated financial services (SOX, GLBA, data classification, audit expectations) Experience with evaluation frameworks and model monitoring practices Experience building multi-agent orchestration and constraint systems Familiarity with secure software development (threat modeling, SAST/DAST, secrets management) Strong communication and collaboration skills Experience leading technical initiatives or engineering teams Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $45.00hr - $50.00hr Job Overview: We are seeking a highly skilled Senior Data Analyst / Business Data Consultant to partner with our Data Team. This role is pivotal in bridging business strategy with technical execution - converting complex business needs into scalable, data-driven solutions. The successful candidate will lead detailed data analysis efforts, uncover business-critical insights, and identify data use cases that drive measurable impact across the organization. This project supports the company's data modernization and analytics roadmap, enabling unified reporting, trusted master data, and scalable analytics across global business units. Key Responsibilities: Perform in-depth analysis of enterprise data to uncover trends, patterns, and correlations. Identify actionable insights and data-driven opportunities that inform decision-making and strategic initiatives. Collaborate with stakeholders to identify and define data use cases across functional domains, ensuring alignment with business priorities and future-state data strategy. Engage with stakeholders to translate business requirements into clear technical specifications, analytical models, and actionable deliverables. Analyze current-state data and infrastructure versus future-state goals; identify data and process gaps; define mitigation strategies. Perform deep dives into structured and semi-structured datasets to assess completeness, consistency, and accuracy; work with SMEs to understand data availability and source gaps. Design and validate data pipelines and transformations; document lineage and dependencies. Use Python and SQL to extract, clean, and engineer data features for analytics and modeling. Apply basic AI/ML and LLM-based tools (e.g., prompt-based data exploration, AI-assisted feature engineering, or generative AI copilots) to accelerate data analysis, documentation, and insight generation. Build and maintain insightful dashboards and reports to communicate findings effectively. Maintain business glossary, data dictionary, and metadata aligned with governance standards. Participate in validation of new or transformed data sets to ensure integrity and alignment with business requirements. Maintain the data dictionary and business glossary for assigned domains, capturing and documenting definitions aligned with business leadership and global teams. Partner closely with data engineers, product managers, and business SMEs to align solutions with business objectives. Required Skills & Qualifications: 8 12 years of experience in data analytics, business analysis, or data management. Advanced SQL expertise with ability to query and optimize large, complex datasets. Proficiency in Python for data analysis, transformation, and feature engineering (Pandas, NumPy). Experience with building dashboard using AI or similar visualization frameworks for data storytelling and dashboards. Deep understanding of data architecture, governance, MDM, and data lineage. Proven track record in identifying and scoping new data use cases and converting insights into business recommendations. Strong analytical thinking, stakeholder management, and communication skills. Basic working knowledge of AI/ML concepts and exposure to AI-assisted tools (e.g., Copilot-style coding assistants, LLM-based chat/analytics tools, or prompt engineering for data tasks) - no deep ML modeling expertise required. Experience with Snowflake, Databricks, or Hadoop/Spark environments. Exposure to data catalog or governance tools (Collibra, Alation). Familiarity with D&B data hierarchy, enrichment, or similar reference data systems. Environment & Tooling Stack: SQL (PostgreSQL, Snowflake, Redshift). Python (Pandas, NumPy, feature engineering). AI for visualization. Git / Bitbucket for version control. JIRA / Confluence for project tracking and documentation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $45.00hr - $50.00hr Job Overview: We are seeking a highly skilled Senior Data Analyst / Business Data Consultant to partner with our Data Team. This role is pivotal in bridging business strategy with technical execution - converting complex business needs into scalable, data-driven solutions. The successful candidate will lead detailed data analysis efforts, uncover business-critical insights, and identify data use cases that drive measurable impact across the organization. This project supports the company's data modernization and analytics roadmap, enabling unified reporting, trusted master data, and scalable analytics across global business units. Key Responsibilities: Perform in-depth analysis of enterprise data to uncover trends, patterns, and correlations. Identify actionable insights and data-driven opportunities that inform decision-making and strategic initiatives. Collaborate with stakeholders to identify and define data use cases across functional domains, ensuring alignment with business priorities and future-state data strategy. Engage with stakeholders to translate business requirements into clear technical specifications, analytical models, and actionable deliverables. Analyze current-state data and infrastructure versus future-state goals; identify data and process gaps; define mitigation strategies. Perform deep dives into structured and semi-structured datasets to assess completeness, consistency, and accuracy; work with SMEs to understand data availability and source gaps. Design and validate data pipelines and transformations; document lineage and dependencies. Use Python and SQL to extract, clean, and engineer data features for analytics and modeling. Apply basic AI/ML and LLM-based tools (e.g., prompt-based data exploration, AI-assisted feature engineering, or generative AI copilots) to accelerate data analysis, documentation, and insight generation. Build and maintain insightful dashboards and reports to communicate findings effectively. Maintain business glossary, data dictionary, and metadata aligned with governance standards. Participate in validation of new or transformed data sets to ensure integrity and alignment with business requirements. Maintain the data dictionary and business glossary for assigned domains, capturing and documenting definitions aligned with business leadership and global teams. Partner closely with data engineers, product managers, and business SMEs to align solutions with business objectives. Required Skills & Qualifications: 8 12 years of experience in data analytics, business analysis, or data management. Advanced SQL expertise with ability to query and optimize large, complex datasets. Proficiency in Python for data analysis, transformation, and feature engineering (Pandas, NumPy). Experience with building dashboard using AI or similar visualization frameworks for data storytelling and dashboards. Deep understanding of data architecture, governance, MDM, and data lineage. Proven track record in identifying and scoping new data use cases and converting insights into business recommendations. Strong analytical thinking, stakeholder management, and communication skills. Basic working knowledge of AI/ML concepts and exposure to AI-assisted tools (e.g., Copilot-style coding assistants, LLM-based chat/analytics tools, or prompt engineering for data tasks) - no deep ML modeling expertise required. Experience with Snowflake, Databricks, or Hadoop/Spark environments. Exposure to data catalog or governance tools (Collibra, Alation). Familiarity with D&B data hierarchy, enrichment, or similar reference data systems. Environment & Tooling Stack: SQL (PostgreSQL, Snowflake, Redshift). Python (Pandas, NumPy, feature engineering). AI for visualization. Git / Bitbucket for version control. JIRA / Confluence for project tracking and documentation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.65hr - $65.65hr Job Overview: The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing. Objectives to be Fulfilled by Candidate: Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing. Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs. Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing. Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures. Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems. Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution. Proactively identify risks, issues, and action items leading to possible solutions. Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders. Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs. Follow standard SDLC processes and contribute to ongoing process improvement. Demonstrate strong verbal and written communication skills. Required Skills: 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts. Proficiency in COBOL programming language. 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties. 3+ years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Preferred Skills: Subject Matter Expertise as it relates to MMIS Operations. Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software. Experience providing status reports and other technical or operational reports in a clear and concise manner. Required Education: Bachelor's degree in a technical, business, or healthcare field. 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted. Additional Skills/Duties: Self-motivated and able to learn on the job with little guidance. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Superb written and oral communication skills, including the ability to relay complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.65hr - $65.65hr Job Overview: The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing. Objectives to be Fulfilled by Candidate: Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing. Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs. Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing. Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures. Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems. Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution. Proactively identify risks, issues, and action items leading to possible solutions. Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders. Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs. Follow standard SDLC processes and contribute to ongoing process improvement. Demonstrate strong verbal and written communication skills. Required Skills: 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts. Proficiency in COBOL programming language. 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties. 3+ years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Preferred Skills: Subject Matter Expertise as it relates to MMIS Operations. Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software. Experience providing status reports and other technical or operational reports in a clear and concise manner. Required Education: Bachelor's degree in a technical, business, or healthcare field. 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted. Additional Skills/Duties: Self-motivated and able to learn on the job with little guidance. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Superb written and oral communication skills, including the ability to relay complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $57.00hr - $62.00hr Job Overview: We are seeking a highly experienced and technically proficient Senior Backend Developer specializing in Java Spring Boot and Microservices Architecture. The ideal candidate will have a strong background in the retail domain, proven leadership capabilities, and a passion for implementing best development practices across onsite-offshore teams. The candidate will participate in all aspects of the SDLC lifecycle including solution design, implementation, and deployment from offshore. This hands-on technical role requires strong object-oriented and system design skills, Web application architecture, Web services, and XML/JSON transformation. The candidate must have excellent communication skills to successfully interact with stakeholders, other software developers, application and data architects, business analysts, and other related teams. Responsibilities: Lead backend development efforts using Java Spring Boot and Microservices. Architect scalable, secure, and high-performance backend systems. Collaborate with cross-functional teams across onsite and offshore locations. Mentor junior developers and enforce coding standards and best practices. Drive continuous integration and deployment (CI/CD) pipelines. Ensure code quality through automated testing and code reviews. Optimize application performance and troubleshoot production issues. Work closely with product owners and business analysts to translate requirements into technical solutions. Required Skills & Qualifications: 10+ years of hands-on experience in backend development using Java and Spring Boot. Strong expertise in Microservices architecture, RESTful APIs, and service orchestration. Experience with retail systems such as POS, inventory, order management, or customer engagement platforms. Proficient in SQL and NoSQL databases (e.g., PostgreSQL, MongoDB). Familiarity with containerization tools like Docker and orchestration platforms like Kubernetes. Experience with cloud platforms (AWS, Azure, or GCP), with GCP preferred. Strong understanding of DevOps practices and CI/CD pipelines (Jenkins, GitHub Actions). Knowledge of monitoring tools (Prometheus, Grafana, ELK stack). Excellent communication and leadership skills. Experience working in Agile/Scrum environments. Preferred Tools & Technologies: Development: IntelliJ IDEA, Eclipse, VS Code. Version Control: Git, Bitbucket. Build Tools: Maven, Gradle. CI/CD: Jenkins, GitHub Actions, GitLab CI. Testing: JUnit, Mockito, Postman, REST Assured. Monitoring: ELK Stack, Prometheus, Grafana. Cloud & Containerization: AWS, Azure, Docker, Kubernetes. Collaboration: Jira, Confluence, Slack, Microsoft Teams. Nice to Have: Experience with event-driven architecture (Kafka, RabbitMQ). Exposure to retail analytics and data pipelines. Certifications in Java, Spring, or cloud technologies. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $57.00hr - $62.00hr Job Overview: We are seeking a highly experienced and technically proficient Senior Backend Developer specializing in Java Spring Boot and Microservices Architecture. The ideal candidate will have a strong background in the retail domain, proven leadership capabilities, and a passion for implementing best development practices across onsite-offshore teams. The candidate will participate in all aspects of the SDLC lifecycle including solution design, implementation, and deployment from offshore. This hands-on technical role requires strong object-oriented and system design skills, Web application architecture, Web services, and XML/JSON transformation. The candidate must have excellent communication skills to successfully interact with stakeholders, other software developers, application and data architects, business analysts, and other related teams. Responsibilities: Lead backend development efforts using Java Spring Boot and Microservices. Architect scalable, secure, and high-performance backend systems. Collaborate with cross-functional teams across onsite and offshore locations. Mentor junior developers and enforce coding standards and best practices. Drive continuous integration and deployment (CI/CD) pipelines. Ensure code quality through automated testing and code reviews. Optimize application performance and troubleshoot production issues. Work closely with product owners and business analysts to translate requirements into technical solutions. Required Skills & Qualifications: 10+ years of hands-on experience in backend development using Java and Spring Boot. Strong expertise in Microservices architecture, RESTful APIs, and service orchestration. Experience with retail systems such as POS, inventory, order management, or customer engagement platforms. Proficient in SQL and NoSQL databases (e.g., PostgreSQL, MongoDB). Familiarity with containerization tools like Docker and orchestration platforms like Kubernetes. Experience with cloud platforms (AWS, Azure, or GCP), with GCP preferred. Strong understanding of DevOps practices and CI/CD pipelines (Jenkins, GitHub Actions). Knowledge of monitoring tools (Prometheus, Grafana, ELK stack). Excellent communication and leadership skills. Experience working in Agile/Scrum environments. Preferred Tools & Technologies: Development: IntelliJ IDEA, Eclipse, VS Code. Version Control: Git, Bitbucket. Build Tools: Maven, Gradle. CI/CD: Jenkins, GitHub Actions, GitLab CI. Testing: JUnit, Mockito, Postman, REST Assured. Monitoring: ELK Stack, Prometheus, Grafana. Cloud & Containerization: AWS, Azure, Docker, Kubernetes. Collaboration: Jira, Confluence, Slack, Microsoft Teams. Nice to Have: Experience with event-driven architecture (Kafka, RabbitMQ). Exposure to retail analytics and data pipelines. Certifications in Java, Spring, or cloud technologies. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
