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product manager compliance
Boston Consulting Group
BCG Platinion Manager, Tech Advisory & Delivery
Boston Consulting Group Chicago, Illinois
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Durham Summit Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. Tech Advisory & Delivery Managers at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality. Data-driven storytellers. They gather information, evaluate against their expertise and build clear, insightful paths for clients. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. AI and Agentic native. They are versed in the latest AI and Agentic technologies and methodologies and leverage them daily to deliver high impact outcomes and tackle difficult challenges. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do As a manager, you'll be given end-to-end responsibility for the larger and more complex "modules" within a BCG project and begin to develop specialized knowledge to help you solve our clients' problems. You'll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions. Working together with clients to understand their issues, you'll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. Given your role in leading larger and more complex "modules", you will manage, support, and coach more junior team members in addition to also serving as an individual contributor yourself. Our consultants within the Tech & Digital Advantage (TDA) Chapter are an integral part of BCG's core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You'll help your clients answer questions such as "How will AI disrupt my business model?", "How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?", "How can I ship higher quality digital services to my customers faster by using agile?" and many more. You're Good At: At Platinion, we expect our consultants to be able to contribute and quickly get up to speed on a variety of topics to support the ever-changing demands of our clients. However, that broad ability to deliver needs to be grounded in deep technological knowledge in 2-3 of our primary areas of expertise such as; Expertise Supporting AI and digital transformation efforts by developing strategies around: AI and Agentic Platforms. Data and digital analytics platforms. Cloud infrastructure and technologies. Data management capabilities. Enterprise Tech Platforms. Business IT architecture. Software and product management (including Agile ways of working). Tech, Enterprise Architecture and Data governance. Experience with a wide breadth of tech / AI / digital offerings, including but not limited to: Developing roadmaps and current state assessments for IT and AI/Data organizations in large companies across various industries. Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems. AI / LLM cost optimization and FinOps. IT Benchmarking and recommendations for IT cost take-out initiatives. Developing future state tech vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design. Supporting tech functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department. Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture. Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions. Experience leading the design and delivery of AI-powered products within a functional and/or industry business domain, including: Defining AI product vision, roadmaps, and prioritization frameworks grounded in domain-specific workflows and business value. Translating business strategy into AI-enabled product concepts, functional specifications, and delivery plans. Leading agile product delivery including sprint planning, backlog management, and iterative development across teams. Owning product quality assurance and ensuring outputs meet functional, technical, and compliance requirements as well as catch bad AI engineering. Defining product / solution architecture and data integration patterns. Designing and overseeing the integration of AI and generative AI capabilities into enterprise workflows at scale. Defining data strategy and governance requirements to underpin reliable, production-grade AI products. Leading the design of agentic workflows and automation use cases, balancing innovation with operational feasibility. Leading vendor evaluations and platform selection processes for AI product tooling, aligned to business and technical requirements. Driving change management and adoption strategies to embed AI products into business operations and ways of working. Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders. Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures. Specific AI product domain expertise topics (preferred): FP&A & FinOps: Lead the design and delivery of AI-powered products and subject matter depth in one or multiple core finance processes, including FP&A, financial close and reporting, procure to pay, order to cash, etc., with understanding of underlying finance systems (e.g. ERP, CLM, EPM, etc.) and data (e.g., GL, Orders, Invoices, Contracts, Plan/Forecast, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., AI chat enabled reporting insights) to strategic transformation (e.g., AI order-to-cash automation). Supply Chain / S&OP(E): Lead the design and delivery of AI-powered products and subject matter depth in one or multiple key supply chain processes including demand planning, inventory optimization, procurement, logistics, and fulfillment, with understanding of underlying systems (e.g., ERP, MES, APS) and data (e.g., BOM, Orders, Inventory, etc.) . click apply for full job details
11/12/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Durham Summit Washington Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. Tech Advisory & Delivery Managers at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality. Data-driven storytellers. They gather information, evaluate against their expertise and build clear, insightful paths for clients. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. AI and Agentic native. They are versed in the latest AI and Agentic technologies and methodologies and leverage them daily to deliver high impact outcomes and tackle difficult challenges. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do As a manager, you'll be given end-to-end responsibility for the larger and more complex "modules" within a BCG project and begin to develop specialized knowledge to help you solve our clients' problems. You'll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions. Working together with clients to understand their issues, you'll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. Given your role in leading larger and more complex "modules", you will manage, support, and coach more junior team members in addition to also serving as an individual contributor yourself. Our consultants within the Tech & Digital Advantage (TDA) Chapter are an integral part of BCG's core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You'll help your clients answer questions such as "How will AI disrupt my business model?", "How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?", "How can I ship higher quality digital services to my customers faster by using agile?" and many more. You're Good At: At Platinion, we expect our consultants to be able to contribute and quickly get up to speed on a variety of topics to support the ever-changing demands of our clients. However, that broad ability to deliver needs to be grounded in deep technological knowledge in 2-3 of our primary areas of expertise such as; Expertise Supporting AI and digital transformation efforts by developing strategies around: AI and Agentic Platforms. Data and digital analytics platforms. Cloud infrastructure and technologies. Data management capabilities. Enterprise Tech Platforms. Business IT architecture. Software and product management (including Agile ways of working). Tech, Enterprise Architecture and Data governance. Experience with a wide breadth of tech / AI / digital offerings, including but not limited to: Developing roadmaps and current state assessments for IT and AI/Data organizations in large companies across various industries. Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems. AI / LLM cost optimization and FinOps. IT Benchmarking and recommendations for IT cost take-out initiatives. Developing future state tech vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design. Supporting tech functions during mergers and acquisitions, including the functional and technical transformation of an organization's IT department. Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture. Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions. Experience leading the design and delivery of AI-powered products within a functional and/or industry business domain, including: Defining AI product vision, roadmaps, and prioritization frameworks grounded in domain-specific workflows and business value. Translating business strategy into AI-enabled product concepts, functional specifications, and delivery plans. Leading agile product delivery including sprint planning, backlog management, and iterative development across teams. Owning product quality assurance and ensuring outputs meet functional, technical, and compliance requirements as well as catch bad AI engineering. Defining product / solution architecture and data integration patterns. Designing and overseeing the integration of AI and generative AI capabilities into enterprise workflows at scale. Defining data strategy and governance requirements to underpin reliable, production-grade AI products. Leading the design of agentic workflows and automation use cases, balancing innovation with operational feasibility. Leading vendor evaluations and platform selection processes for AI product tooling, aligned to business and technical requirements. Driving change management and adoption strategies to embed AI products into business operations and ways of working. Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders. Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures. Specific AI product domain expertise topics (preferred): FP&A & FinOps: Lead the design and delivery of AI-powered products and subject matter depth in one or multiple core finance processes, including FP&A, financial close and reporting, procure to pay, order to cash, etc., with understanding of underlying finance systems (e.g. ERP, CLM, EPM, etc.) and data (e.g., GL, Orders, Invoices, Contracts, Plan/Forecast, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., AI chat enabled reporting insights) to strategic transformation (e.g., AI order-to-cash automation). Supply Chain / S&OP(E): Lead the design and delivery of AI-powered products and subject matter depth in one or multiple key supply chain processes including demand planning, inventory optimization, procurement, logistics, and fulfillment, with understanding of underlying systems (e.g., ERP, MES, APS) and data (e.g., BOM, Orders, Inventory, etc.) . click apply for full job details
APPLICATIONS ENGINEER-ONSITE - $70000 - $135000 Yearly Salary
Schneider Packaging Equipment Brewerton, New York
Description: Base Salary Range: $70-135K Reports to - Director of Applications Engineering Annual Bonus: Direct Reports - N/A Remote: No Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: Integrity Pride Accountability Customer Service Teamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Develop application solutions for customers that meet stated scope requirements based on RFQs and customer requests, within the timeframe allotment, quality standards and cost objectives. KEY RESPONSIBILITIES Maximize sales by assisting and supporting Schneider Regional Sales Managers, and potential and existing customers. Communicate, understand, compare, and contrast the solutions that are available for buying new equipment, modifications to existing equipment and troubleshooting problems with their implementations. Conceptualize solutions to applications and key customer issues and create proposals in compliance with Schneider sales procedures. Collaborate with engineering, production, and R&D when appropriate. Create quotes and layouts to support proposals. Develop pricing, descriptive proposal, and Robotic simulations (when needed). Effectively present Schneider product and system solutions to Schneider Regional Managers and Customers. Keep detailed records of activities including communications and documents in Schneider's CRM system. Occasionally travel to customer locations in support of Schneider Regional Managers. Perform other duties as assigned by management. Requirements: PROFESSIONAL QUALIFICATIONS Education: BS in mechanical/electrical engineering OR equivalent experience with additional training in computer applications especially MSOffice and AutoCAD, ver. X Experience: At least 5 years of internal sales experience required. Minimum 5 years in a high technology engineering applications role desired. Demonstrated success in managing customer relationships. Sales proposals and communication required. Understanding of robotic systems and packaging equipment is favored. Skills: BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIce5edbb1b6-
11/12/2026
Full time
Description: Base Salary Range: $70-135K Reports to - Director of Applications Engineering Annual Bonus: Direct Reports - N/A Remote: No Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: Integrity Pride Accountability Customer Service Teamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Develop application solutions for customers that meet stated scope requirements based on RFQs and customer requests, within the timeframe allotment, quality standards and cost objectives. KEY RESPONSIBILITIES Maximize sales by assisting and supporting Schneider Regional Sales Managers, and potential and existing customers. Communicate, understand, compare, and contrast the solutions that are available for buying new equipment, modifications to existing equipment and troubleshooting problems with their implementations. Conceptualize solutions to applications and key customer issues and create proposals in compliance with Schneider sales procedures. Collaborate with engineering, production, and R&D when appropriate. Create quotes and layouts to support proposals. Develop pricing, descriptive proposal, and Robotic simulations (when needed). Effectively present Schneider product and system solutions to Schneider Regional Managers and Customers. Keep detailed records of activities including communications and documents in Schneider's CRM system. Occasionally travel to customer locations in support of Schneider Regional Managers. Perform other duties as assigned by management. Requirements: PROFESSIONAL QUALIFICATIONS Education: BS in mechanical/electrical engineering OR equivalent experience with additional training in computer applications especially MSOffice and AutoCAD, ver. X Experience: At least 5 years of internal sales experience required. Minimum 5 years in a high technology engineering applications role desired. Demonstrated success in managing customer relationships. Sales proposals and communication required. Understanding of robotic systems and packaging equipment is favored. Skills: BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIce5edbb1b6-
Sr Manager, AI Platform Product Management
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Engineering domain is an area focused on development, deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, strong product thinking, and strong communication skills to coordinate with Business Partners, Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Have a deep understanding of Product Management methods, customer outcome focus, and product performance and success metrics Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Create a clear strategic direction across multiple engineering teams to align with technical direction as well as business priorities Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities Escalation point for production issues and off-hours support, communication, and coordination All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline such as Product Management, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Product leadership experience Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Product Management Certification Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/12/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Engineering domain is an area focused on development, deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, strong product thinking, and strong communication skills to coordinate with Business Partners, Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Have a deep understanding of Product Management methods, customer outcome focus, and product performance and success metrics Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Create a clear strategic direction across multiple engineering teams to align with technical direction as well as business priorities Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities Escalation point for production issues and off-hours support, communication, and coordination All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline such as Product Management, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Product leadership experience Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Product Management Certification Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Durham, North Carolina
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/12/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Rochester, Minnesota
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/12/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Sr Manager, IT Cybersecurity Identity Protection
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/12/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As the Senior Manager of Identity Protection products, you will be responsible for the Privileged Access, Secrets Management, Digital Certificates & Encryption platforms, teams, and processes. This includes the human and non-human identities that are leveraged by American users and systems. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Privileged Access Management: Oversee the tools and processes that control, monitor, and secures access to critical systems and sensitive data by users, accounts, and processes with elevated privileges. Secrets Management: Oversee the non-human identity vaulting and lifecycle management platforms. Public Key Infrastructure & Certificate Management: Responsible for management of the public and private PKIs while ensuring certificates are managed throughout their lifecycle. Encryption Services: Responsible for designing, implementing, operating, and governing cryptographic technologies while ensuring compliance, key management, scalability, and enterprise-wide consistency. Access Control & Governance: Develop, implement, oversee, and lead strategic access control policies and procedures to ensure privileged access to systems and data is least-privilege and properly managed. Strategic Planning and Governance: Lead the development and implementation of enterprise-wide strategies for digital certificates, encryption, and PAM, ensuring alignment with organizational goals and regulatory requirements. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Stakeholder Communication and Reporting: Communicate key risks, strategies, and statuses related to identity & access products to executive leadership and prepare detailed performance reports with strategic insights and KPIs. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations. Address any identified issues or gaps. Risk Assessment and Management: Oversee risk assessments related to digital certificates, encryption, and PAM, develop strategic risk mitigation plans, and ensure continuous improvement of security measures. Incident Response and Troubleshooting: Oversee and provide strategic direction for the response to and resolution of access-related security incidents and service requests. Guide the troubleshooting and resolution of issues related to user access and directory services. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Prior job experience in cybersecurity management or a related field is required. 7+ years of IT career experience in a closely related field 5+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Security, Computer Science, or a related field; advanced degree preferred 7+ years of IT career experience in a closely related field Proven track record of developing and implementing successful cybersecurity programs Experience managing security audits and assessments Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001) Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Understanding of Privileged Access, Secret, and Vaulting tools and technologies. Understanding of Public Key Infrastructures, Digital Certificates, and Encryption management, and related secure lifecycle platforms. Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Tucson, Arizona
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/12/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Poughkeepsie, New York
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/12/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Amazon Data Services, Inc.
Controls Engineer, Deployment, Data Center Capacity Delivery
Amazon Data Services, Inc. Herndon, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
11/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Raytheon
Systems Engineer I- Onsite
Raytheon Tewksbury, Massachusetts
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/12/2026
Full time
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Solutions Development Manager
Reed Smith US Pittsburgh, Pennsylvania
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
11/12/2026
Full time
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Coordinator Association Management & Compliance
Marriott Vacations Worldwide Orlando, Florida
Position Summary Responsible for performing a variety of administrative functions to support association management. The Coordinator, Association Management & Compliance is responsible for supporting the Association Management team, reporting to the Director, Association Management. This position is responsible for assigned administrative functions for managed associations related to the facilitation of Board and Annual Meetings, maintenance of official records, and various association filings. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Expected Contributions Board and Annual Meetings / Board List / Timeline Prepare and maintain Board and Annual Meeting Calendar. Assist Association Management Managers with preparation of Board and Annual Meeting materials, as needed. Assist Association Management Manager with coordination of all aspects of Trust Owners Associations meetings; serve as Recording Secretary at each meeting. Prepare and maintain Master Board List. Prepare and maintain Master Timeline. Assist Association Management Managers to ensure compliance with due dates for minutes, financial statements, budgets and post-Annual Meeting information. Official Records and General Filing Custodian of association records; organize, receive and maintain official records (minutes of meetings, amendments, correspondence to owners, as-built drawings, warranties, etc.). Organize and maintain association files in an efficient manner that is consistent with corporate standards and state requirements for official association records. Track receipt of approved minutes by association; provide acknowledgement confirmation to site upon receipt. Routine scanning, electronic filing, hard copy filing of records and correspondence. Regulatory Filings Perform timely regulatory filings for all associations as required (corporate annual or biennial reports, HOA registrations, annual returns and statements, etc.). Obtain certificates of good standing as required. Facilitate Hawaii AOUO biennial registrations to ensure timely filings by respective real estate broker or managing agent. Provide copy of payment receipt for regulatory filing to respective association Director of Finance. Invoices / Corporate Credit Card Charges Process invoices on a weekly basis. Request addition of new vendors to accounts payable system, as well as modifications to existing vendors (address, bank information, etc.) as needed. Prepare and submit expense report for charges made to corporate credit card in accordance with company policy. License Maintenance Quarterly confirmation and maintenance of all licensed CAM associates (or similar license) by state. Quarterly maintenance of all CAM Firm licenses. Coordinate group CEU courses for licensed CAM associates. Process CAM Firm license renewals in a timely manner. Board Member Benefits Provide annual reports to Marriott International for Marriott Bonvoy Elite status memberships and to Interval International ("II") for II benefits. Serve as point of contact for newly elected board members. Revise Board Member Benefit SOP as needed. Audit Requests Fulfillment Provide documents for association annual financial audits (meeting minutes, amendments, policies, agreements, etc.) as required. Mail / Shared Mailboxes Receive and distribute mail for Association Management department, scan and email to appropriate individual as necessary. Key custodian of Association Management Shared Mailbox and Trust Association Mailboxes; monitor, notify and distribute communications accordingly to ensure items are resolved in a timely manner. Assist with monitoring of MVCIAS Shared Mailbox. Document Storage Prepare and coordinate storage and/or retrieval of documents at off-site facility. Maintain record of stored documents. Maintain official records retention and storage in accordance with Standard AGP-22.0. Other Association Governance Duties Cross-train and serve as backup and resource support for Association Services functions relative to data extraction and coordination of owner mailings. Assist Association Management Managers with preparation of training materials. Assist with preparation of departmental forms and templates as needed. Proofread documents, as requested, to ensure content accuracy, format consistency, and quality. Serve as Recording Secretary for meetings as requested. Publish documents to Association Management SharePoint or company intranet as needed. Research board member and/or other owner information in Universe, Associate Console or other system as needed. Prepare clear, concise verbal and/or written reports and communications as needed. Perform special projects and other reasonable tasks as requested. Quality Assurance Comply with quality assurance expectations and standards. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Research questions and problems; refer complex issues to supervisor. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Customer Relations Address customers' service needs in a professional, positive, and timely manner. Actively listen and respond positively to customers' questions, concerns, and requests of others. Assist other employees to ensure proper project and program coverage and service. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to customers and co-workers using clear, appropriate and professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Talk with and listen to other employees to effectively exchange information. Compose routine correspondence or documents, such as, form letters, travel itineraries or meeting agendas. Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Candidate Profile Education College degree and/or related experience. A Bachelor's degree in a related field an advantage. Experience Minimum of 5 years' work experience, preferably in a related area such as Association Administration. Vacation / Timeshare ownership knowledge/experience preferred. Skills/Attributes Personal Attributes: Integrity, Dependability, Positive Demeanor, Professional Presentation, Goal oriented, self-motivated, Stress Tolerance, Adaptability/Flexibility Organization: Detail Orientation, Multi-Tasking, Time Management, Planning and Organizing, Records Management Communications: Telephone Etiquette Skills, English Language Proficiency, Communication, Writing including Report Writing, Listening, Applied Reading Interpersonal Skills: Teamwork, Customer Service Orientation Analytical Skills: Computer Skills, Learning General Administration: Typing, E-Filing, Proofreading Computer Software: Microsoft Office 365 Suite (strong working knowledge of SharePoint; Microsoft Word, Excel, and PowerPoint) Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
11/12/2026
Full time
Position Summary Responsible for performing a variety of administrative functions to support association management. The Coordinator, Association Management & Compliance is responsible for supporting the Association Management team, reporting to the Director, Association Management. This position is responsible for assigned administrative functions for managed associations related to the facilitation of Board and Annual Meetings, maintenance of official records, and various association filings. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Expected Contributions Board and Annual Meetings / Board List / Timeline Prepare and maintain Board and Annual Meeting Calendar. Assist Association Management Managers with preparation of Board and Annual Meeting materials, as needed. Assist Association Management Manager with coordination of all aspects of Trust Owners Associations meetings; serve as Recording Secretary at each meeting. Prepare and maintain Master Board List. Prepare and maintain Master Timeline. Assist Association Management Managers to ensure compliance with due dates for minutes, financial statements, budgets and post-Annual Meeting information. Official Records and General Filing Custodian of association records; organize, receive and maintain official records (minutes of meetings, amendments, correspondence to owners, as-built drawings, warranties, etc.). Organize and maintain association files in an efficient manner that is consistent with corporate standards and state requirements for official association records. Track receipt of approved minutes by association; provide acknowledgement confirmation to site upon receipt. Routine scanning, electronic filing, hard copy filing of records and correspondence. Regulatory Filings Perform timely regulatory filings for all associations as required (corporate annual or biennial reports, HOA registrations, annual returns and statements, etc.). Obtain certificates of good standing as required. Facilitate Hawaii AOUO biennial registrations to ensure timely filings by respective real estate broker or managing agent. Provide copy of payment receipt for regulatory filing to respective association Director of Finance. Invoices / Corporate Credit Card Charges Process invoices on a weekly basis. Request addition of new vendors to accounts payable system, as well as modifications to existing vendors (address, bank information, etc.) as needed. Prepare and submit expense report for charges made to corporate credit card in accordance with company policy. License Maintenance Quarterly confirmation and maintenance of all licensed CAM associates (or similar license) by state. Quarterly maintenance of all CAM Firm licenses. Coordinate group CEU courses for licensed CAM associates. Process CAM Firm license renewals in a timely manner. Board Member Benefits Provide annual reports to Marriott International for Marriott Bonvoy Elite status memberships and to Interval International ("II") for II benefits. Serve as point of contact for newly elected board members. Revise Board Member Benefit SOP as needed. Audit Requests Fulfillment Provide documents for association annual financial audits (meeting minutes, amendments, policies, agreements, etc.) as required. Mail / Shared Mailboxes Receive and distribute mail for Association Management department, scan and email to appropriate individual as necessary. Key custodian of Association Management Shared Mailbox and Trust Association Mailboxes; monitor, notify and distribute communications accordingly to ensure items are resolved in a timely manner. Assist with monitoring of MVCIAS Shared Mailbox. Document Storage Prepare and coordinate storage and/or retrieval of documents at off-site facility. Maintain record of stored documents. Maintain official records retention and storage in accordance with Standard AGP-22.0. Other Association Governance Duties Cross-train and serve as backup and resource support for Association Services functions relative to data extraction and coordination of owner mailings. Assist Association Management Managers with preparation of training materials. Assist with preparation of departmental forms and templates as needed. Proofread documents, as requested, to ensure content accuracy, format consistency, and quality. Serve as Recording Secretary for meetings as requested. Publish documents to Association Management SharePoint or company intranet as needed. Research board member and/or other owner information in Universe, Associate Console or other system as needed. Prepare clear, concise verbal and/or written reports and communications as needed. Perform special projects and other reasonable tasks as requested. Quality Assurance Comply with quality assurance expectations and standards. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Research questions and problems; refer complex issues to supervisor. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Customer Relations Address customers' service needs in a professional, positive, and timely manner. Actively listen and respond positively to customers' questions, concerns, and requests of others. Assist other employees to ensure proper project and program coverage and service. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to customers and co-workers using clear, appropriate and professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Talk with and listen to other employees to effectively exchange information. Compose routine correspondence or documents, such as, form letters, travel itineraries or meeting agendas. Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Candidate Profile Education College degree and/or related experience. A Bachelor's degree in a related field an advantage. Experience Minimum of 5 years' work experience, preferably in a related area such as Association Administration. Vacation / Timeshare ownership knowledge/experience preferred. Skills/Attributes Personal Attributes: Integrity, Dependability, Positive Demeanor, Professional Presentation, Goal oriented, self-motivated, Stress Tolerance, Adaptability/Flexibility Organization: Detail Orientation, Multi-Tasking, Time Management, Planning and Organizing, Records Management Communications: Telephone Etiquette Skills, English Language Proficiency, Communication, Writing including Report Writing, Listening, Applied Reading Interpersonal Skills: Teamwork, Customer Service Orientation Analytical Skills: Computer Skills, Learning General Administration: Typing, E-Filing, Proofreading Computer Software: Microsoft Office 365 Suite (strong working knowledge of SharePoint; Microsoft Word, Excel, and PowerPoint) Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Corporate IT Systems Administrator
NuAxis Innovations Vienna, Virginia
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position. Position Summary: The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA. This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate. Key Responsibilities Azure & Cloud Administration Support the administration, maintenance, and documentation of the company's Microsoft Azure environment. Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization. Maintain appropriate administrative access and escalate architecture, security, or capacity concerns. Microsoft 365, Identity & Access Management Administer Microsoft 365 accounts, groups, licenses, permissions, and related services. Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery. Provision, modify, review, and remove access based on approved business requirements and least-privilege principles. Monitor usage and licensing and identify opportunities to reclaim or optimize licenses. Network & Firewall Administration Administer and support corporate wired, wireless, remote-access, and VPN connectivity. Configure, monitor, troubleshoot, and maintain network equipment and services. Administer corporate firewall configurations and access in accordance with established security requirements. Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources. Endpoint, Imaging & Asset Management Configure, image, deploy, maintain, and support company computers and related equipment. Administer endpoints through Microsoft Intune and other approved management tools. Maintain standard device configurations and support operating system, application, security, and configuration updates. Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning. Software & License Administration Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership. Provision and remove software access as employees join, leave, or change roles. Maintain accurate records of applications, licenses, administrative accounts, and assigned users. Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners. Website Administration Support the administration and maintenance of NuAxis internal and external websites. Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors. Maintain appropriate administrative access and supporting technical documentation. Internal Customer Support Serve as a primary point of contact for internal IT support requests. Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications. Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly. Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements. Employee Lifecycle Support Provision employee accounts, equipment, software licenses, and approved access for onboarding. Modify access and licensing when employee responsibilities change. Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding. Maintain records demonstrating completion of employee lifecycle activities. Security, Compliance & Process Documentation Implement established access-control, endpoint-security, and IT operating requirements. Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks. Support remediation, audits, assessments, and evidence collection related to corporate IT systems. Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation. Support IT processes and documentation required by CMMI and other applicable management-system requirements. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience. Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support. Comptia A+ Hands-on experience supporting Microsoft Azure and Microsoft 365 environments. Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access. Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune. Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting. Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals. Experience with IT asset management and software-license administration. Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms. Strong troubleshooting, analytical, organizational, and technical-documentation skills. Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately. Preferred Qualifications Experience supporting CMMI requirements, processes, documentation, or assessments. Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate. Additional Microsoft 365, endpoint administration, networking, or security certification. Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations. Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies. Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting. Experience working in a government contracting environment. Experience supporting internal and external corporate websites. Core Technologies & Areas of Responsibility Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management Success in This Role Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time. Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records. Endpoints, networks, and cloud services are actively administered, documented, and supported. Internal support requests are resolved promptly or escalated with clear documentation and ownership. Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately. Recurring IT activities become more standardized, measurable, and automated over time. Working Relationships This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/12/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position. Position Summary: The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA. This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate. Key Responsibilities Azure & Cloud Administration Support the administration, maintenance, and documentation of the company's Microsoft Azure environment. Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization. Maintain appropriate administrative access and escalate architecture, security, or capacity concerns. Microsoft 365, Identity & Access Management Administer Microsoft 365 accounts, groups, licenses, permissions, and related services. Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery. Provision, modify, review, and remove access based on approved business requirements and least-privilege principles. Monitor usage and licensing and identify opportunities to reclaim or optimize licenses. Network & Firewall Administration Administer and support corporate wired, wireless, remote-access, and VPN connectivity. Configure, monitor, troubleshoot, and maintain network equipment and services. Administer corporate firewall configurations and access in accordance with established security requirements. Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources. Endpoint, Imaging & Asset Management Configure, image, deploy, maintain, and support company computers and related equipment. Administer endpoints through Microsoft Intune and other approved management tools. Maintain standard device configurations and support operating system, application, security, and configuration updates. Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning. Software & License Administration Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership. Provision and remove software access as employees join, leave, or change roles. Maintain accurate records of applications, licenses, administrative accounts, and assigned users. Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners. Website Administration Support the administration and maintenance of NuAxis internal and external websites. Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors. Maintain appropriate administrative access and supporting technical documentation. Internal Customer Support Serve as a primary point of contact for internal IT support requests. Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications. Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly. Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements. Employee Lifecycle Support Provision employee accounts, equipment, software licenses, and approved access for onboarding. Modify access and licensing when employee responsibilities change. Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding. Maintain records demonstrating completion of employee lifecycle activities. Security, Compliance & Process Documentation Implement established access-control, endpoint-security, and IT operating requirements. Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks. Support remediation, audits, assessments, and evidence collection related to corporate IT systems. Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation. Support IT processes and documentation required by CMMI and other applicable management-system requirements. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience. Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support. Comptia A+ Hands-on experience supporting Microsoft Azure and Microsoft 365 environments. Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access. Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune. Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting. Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals. Experience with IT asset management and software-license administration. Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms. Strong troubleshooting, analytical, organizational, and technical-documentation skills. Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately. Preferred Qualifications Experience supporting CMMI requirements, processes, documentation, or assessments. Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate. Additional Microsoft 365, endpoint administration, networking, or security certification. Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations. Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies. Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting. Experience working in a government contracting environment. Experience supporting internal and external corporate websites. Core Technologies & Areas of Responsibility Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management Success in This Role Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time. Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records. Endpoints, networks, and cloud services are actively administered, documented, and supported. Internal support requests are resolved promptly or escalated with clear documentation and ownership. Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately. Recurring IT activities become more standardized, measurable, and automated over time. Working Relationships This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Senior Business Analyst - Capital Markets
Genesis10 Charlotte, North Carolina
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/12/2026
Full time
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equipment Specialist, Senior - Secret
DCS Corp Oklahoma City, Oklahoma
DCS has an exciting opportunity for an Equipment Specialist providing support to the Air Force Life Cycle Management Center/Airborne Warning and Control System (AFLCMC/HBS/WIW). The Airborne Warning and Control System (AWACS) Division, has the collective Air Force Materiel Command (AFMC) mission responsibility to deliver airborne Battle Management Command & Control (BMC2) capabilities that support joint, allied, coalition, humanitarian, and homeland defense operations. Modernization efforts enable continued involvement with worldwide operations by revitalizing legacy mission systems, replacing aging computer architectures, integrating multi sensor data fusion, and improving global expeditionary readiness and availability. Additionally, the Division assists in the planned divestiture of the E 3 platform and in shaping development of follow on capabilities for future airborne C2 systems. This is a full time Hybrid position located at Tinker AFB, OK. Position Contingent Upon Contract Award Essential Job Functions: Duties include, but not limited to: Review and recommend changes to program-unique specifications to include system specifications, development specifications, and product specifications for both hardware and software, for proper format, content, and compliance with program requirements and standards Maintain a current drawing package for all modifications and ensuring the latest version of drawings are on file Ship and transmit drawing packages and their revisions Provide technical support and analysis on field, depot and modification program issues Prepare or assist with preparation of Time Compliance Technical Orders (TCTOs) to support configuration changes and inspections Support execution of CCB and subordinate board (e.g. Technical Review Board) directives by partnering with the Technical Content Managers to manage the publication and distribution of technical order changes Support engineering plans and OSS&E baselines by performing configuration management tasks (including management of DRs, AFTO 22s, and AFTO 252s) Produce monthly DR, AFTO 22, and AFTO 252 performance metrics Support the configuration control function to include receipt, dissemination, processing, tracking, and providing recommendation for the final disposition of Advanced Change Study Notices, ECPs, Requests for Deviation/Request for Waiver, Deficiency Reports (DRs), Airworthiness Directive Notes, Service Actions, Service Bulletins, Aircraft Service Changes, Notices of Deficiency, and Quality Control Plans (QCPs) Review change proposals management impacts, and compliance with Government requirements; provide recommendations for Government review and disposition and assist in the preparation and conduct of CCB and related subordinate boards; and assist in maintaining change proposal files and providing historical information Attend and support FCAs, PCAs, and Compliance Audits, to include auditing hardware and software Configuration Items (CIs), disposition and tracking of action items and assist with preparation of the minutes Assist with TIMs and the preparation of minutes from the meetings Assist and execute transition to a digital technical order system Monitor modification parts listings to identify items not loaded in the National Stock Number (NSN) system Process non-stock listed items into the Defense Logistics Agency (DLA) system. Monitor and process parts lists utilized under contractor logistics support for provisioning and configuration management planning and documentation Assist with the development of drawing packages, system-specific and standard, in support of CM Access system data within various sources/tools (e.g. Rockwell-Collins Inc Blazer, Integrated Maintenance Database System, HFGCS securities and tools Communications Control Management System to assist in development of OSS&E reporting data and documentation Provide input to the Technical Order Life Cycle Management Plan Maintain Government Furnished Equipment (GFE) inventory lists to include physical inventory as required Perform or assist in performing technical order validation/verification Provide technical maintenance and technical order support to users; regularly by telephone, e-mail, and local meetings or irregularly by direct field-support Assist Technical Orders Management Agency (TOMA) with cataloging and tracking of technical orders Develop methods, plans, feedback (control) requirements to meet program objectives for Technical Order (TO) management Assist in the completion of supporting documents to include Form 873, TCTO Requirement; Form 874, TCTO Supply Data Requirements; and Form 875, TCTO Programming Document; and coordination sheet Support establishment, coordination, documentation and justification of TO data requirements Provide integrated logistics support to include: provisioning and source coding, maintenance data collection, validation of technical orders, configuration management data, analysis and evaluation of quality deficiency reports, and/or identification of alternate sources of supply for diminishing manufacturing/ materiel sources Review and provide feedback to the Government on effectiveness and efficiency of Combat & Mission Support Systems and maintenance management, as well as the need for improvement of existing Range Systems practices that impact the overall program acquisition and sustainment Evaluate Air Force directives to ensure adherence to Government and Air Force standard methods, conformity in maintenance and equipment procedures while ensuring the proper use of Combat & Mission Support Systems, facilities, and support personnel Provide direct support to various IPTs to perform research on material pertaining to Branch maintenance and equipment management Conduct Logistics Supportability Analysis of Illustrated Parts Breakdowns to assure adequate piece part availability to support Shop Replaceable Unit (SRU) & Line Replaceable Unit (LRU) repair capability Maintain system Baselines to current fielded configurations when initiating parts and/or supplier information to include CAGE codes for part substitutions Utilize Government provided computer software programs to identify errors, equipment, non-mission capable time, and to recommend a course of action to improve readiness Support integrated logistics support efforts, provisioning and source coding, maintenance data collection, technical order management, configuration management, analysis of AFTO Form 22s, preparation of AFTO Form 252s, evaluation of quality deficiency reports, and/or identification of alternate sources of supply for diminishing manufacturing/materiel sources preferred Required skills may also include but not be limited to:Range systems background, or related experience with radar and/or other electronics systems at the system, subsystem or commodity level during all phases of program Travel: 20% (Hanscom, Seattle) Position Contingent Upon Contract Award Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelor's Degree in a related field and 3 years of experience in the respective technical/professional discipline being performed, 3 of which must be in the DoD OR 7 years of directly related experience, 5 of which must be in the DoD. Must hold an active Secret clearance Desired Skills: Technical Skill Provide technical support and analysis on field, depot, and modification program issues, ensuring systems are evaluated and maintained effectively. Prepare or assist with Time Compliance Technical Orders (TCTOs) to support configuration changes and inspections. Review and recommend updates to program unique specifications (system, development, and product specifications for HW/SW) to ensure proper format, content, and compliance with program standards. Maintain accurate and current drawing packages for all modifications, ensuring the latest versions are tracked, stored, and accessible. Ship, transmit, and manage drawing package revisions to support modification workflows and engineering documentation control. Apply configuration management principles (including DRs, AFTO forms, and CM policies) in accordance with AFMC and DoD guidance during sustainment and acquisition support activities. Use Microsoft Office Suite to generate documentation, technical reports, data packages, and communications supporting equipment sustainment and engineering reviews. Interpersonal Skills Strong communication skills for coordinating with engineers, sustainment personnel, and program managers across HBS and broader AFLCMC/HB organizations. Self starter capable of independently managing documentation, CM activities, and support actions with minimal oversight. Effective team collaborator supporting cross functional engineering, logistics, and configuration management stakeholders. Demonstrated problem solving ability applied to configuration issues, technical discrepancies, and sustainment challenges. Reliable time management skills ensuring timely processing of TCTOs, drawing updates, and technical data reviews.
11/12/2026
Full time
DCS has an exciting opportunity for an Equipment Specialist providing support to the Air Force Life Cycle Management Center/Airborne Warning and Control System (AFLCMC/HBS/WIW). The Airborne Warning and Control System (AWACS) Division, has the collective Air Force Materiel Command (AFMC) mission responsibility to deliver airborne Battle Management Command & Control (BMC2) capabilities that support joint, allied, coalition, humanitarian, and homeland defense operations. Modernization efforts enable continued involvement with worldwide operations by revitalizing legacy mission systems, replacing aging computer architectures, integrating multi sensor data fusion, and improving global expeditionary readiness and availability. Additionally, the Division assists in the planned divestiture of the E 3 platform and in shaping development of follow on capabilities for future airborne C2 systems. This is a full time Hybrid position located at Tinker AFB, OK. Position Contingent Upon Contract Award Essential Job Functions: Duties include, but not limited to: Review and recommend changes to program-unique specifications to include system specifications, development specifications, and product specifications for both hardware and software, for proper format, content, and compliance with program requirements and standards Maintain a current drawing package for all modifications and ensuring the latest version of drawings are on file Ship and transmit drawing packages and their revisions Provide technical support and analysis on field, depot and modification program issues Prepare or assist with preparation of Time Compliance Technical Orders (TCTOs) to support configuration changes and inspections Support execution of CCB and subordinate board (e.g. Technical Review Board) directives by partnering with the Technical Content Managers to manage the publication and distribution of technical order changes Support engineering plans and OSS&E baselines by performing configuration management tasks (including management of DRs, AFTO 22s, and AFTO 252s) Produce monthly DR, AFTO 22, and AFTO 252 performance metrics Support the configuration control function to include receipt, dissemination, processing, tracking, and providing recommendation for the final disposition of Advanced Change Study Notices, ECPs, Requests for Deviation/Request for Waiver, Deficiency Reports (DRs), Airworthiness Directive Notes, Service Actions, Service Bulletins, Aircraft Service Changes, Notices of Deficiency, and Quality Control Plans (QCPs) Review change proposals management impacts, and compliance with Government requirements; provide recommendations for Government review and disposition and assist in the preparation and conduct of CCB and related subordinate boards; and assist in maintaining change proposal files and providing historical information Attend and support FCAs, PCAs, and Compliance Audits, to include auditing hardware and software Configuration Items (CIs), disposition and tracking of action items and assist with preparation of the minutes Assist with TIMs and the preparation of minutes from the meetings Assist and execute transition to a digital technical order system Monitor modification parts listings to identify items not loaded in the National Stock Number (NSN) system Process non-stock listed items into the Defense Logistics Agency (DLA) system. Monitor and process parts lists utilized under contractor logistics support for provisioning and configuration management planning and documentation Assist with the development of drawing packages, system-specific and standard, in support of CM Access system data within various sources/tools (e.g. Rockwell-Collins Inc Blazer, Integrated Maintenance Database System, HFGCS securities and tools Communications Control Management System to assist in development of OSS&E reporting data and documentation Provide input to the Technical Order Life Cycle Management Plan Maintain Government Furnished Equipment (GFE) inventory lists to include physical inventory as required Perform or assist in performing technical order validation/verification Provide technical maintenance and technical order support to users; regularly by telephone, e-mail, and local meetings or irregularly by direct field-support Assist Technical Orders Management Agency (TOMA) with cataloging and tracking of technical orders Develop methods, plans, feedback (control) requirements to meet program objectives for Technical Order (TO) management Assist in the completion of supporting documents to include Form 873, TCTO Requirement; Form 874, TCTO Supply Data Requirements; and Form 875, TCTO Programming Document; and coordination sheet Support establishment, coordination, documentation and justification of TO data requirements Provide integrated logistics support to include: provisioning and source coding, maintenance data collection, validation of technical orders, configuration management data, analysis and evaluation of quality deficiency reports, and/or identification of alternate sources of supply for diminishing manufacturing/ materiel sources Review and provide feedback to the Government on effectiveness and efficiency of Combat & Mission Support Systems and maintenance management, as well as the need for improvement of existing Range Systems practices that impact the overall program acquisition and sustainment Evaluate Air Force directives to ensure adherence to Government and Air Force standard methods, conformity in maintenance and equipment procedures while ensuring the proper use of Combat & Mission Support Systems, facilities, and support personnel Provide direct support to various IPTs to perform research on material pertaining to Branch maintenance and equipment management Conduct Logistics Supportability Analysis of Illustrated Parts Breakdowns to assure adequate piece part availability to support Shop Replaceable Unit (SRU) & Line Replaceable Unit (LRU) repair capability Maintain system Baselines to current fielded configurations when initiating parts and/or supplier information to include CAGE codes for part substitutions Utilize Government provided computer software programs to identify errors, equipment, non-mission capable time, and to recommend a course of action to improve readiness Support integrated logistics support efforts, provisioning and source coding, maintenance data collection, technical order management, configuration management, analysis of AFTO Form 22s, preparation of AFTO Form 252s, evaluation of quality deficiency reports, and/or identification of alternate sources of supply for diminishing manufacturing/materiel sources preferred Required skills may also include but not be limited to:Range systems background, or related experience with radar and/or other electronics systems at the system, subsystem or commodity level during all phases of program Travel: 20% (Hanscom, Seattle) Position Contingent Upon Contract Award Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelor's Degree in a related field and 3 years of experience in the respective technical/professional discipline being performed, 3 of which must be in the DoD OR 7 years of directly related experience, 5 of which must be in the DoD. Must hold an active Secret clearance Desired Skills: Technical Skill Provide technical support and analysis on field, depot, and modification program issues, ensuring systems are evaluated and maintained effectively. Prepare or assist with Time Compliance Technical Orders (TCTOs) to support configuration changes and inspections. Review and recommend updates to program unique specifications (system, development, and product specifications for HW/SW) to ensure proper format, content, and compliance with program standards. Maintain accurate and current drawing packages for all modifications, ensuring the latest versions are tracked, stored, and accessible. Ship, transmit, and manage drawing package revisions to support modification workflows and engineering documentation control. Apply configuration management principles (including DRs, AFTO forms, and CM policies) in accordance with AFMC and DoD guidance during sustainment and acquisition support activities. Use Microsoft Office Suite to generate documentation, technical reports, data packages, and communications supporting equipment sustainment and engineering reviews. Interpersonal Skills Strong communication skills for coordinating with engineers, sustainment personnel, and program managers across HBS and broader AFLCMC/HB organizations. Self starter capable of independently managing documentation, CM activities, and support actions with minimal oversight. Effective team collaborator supporting cross functional engineering, logistics, and configuration management stakeholders. Demonstrated problem solving ability applied to configuration issues, technical discrepancies, and sustainment challenges. Reliable time management skills ensuring timely processing of TCTOs, drawing updates, and technical data reviews.
CI/CD Platform Engineer - Hybrid
Genesis10 Milwaukee, Wisconsin
Genesis10 is currently seeking a CI/CD Platform Engineer for a contract position with a Major Financial Services Company located in Milwaukee, WI. This is a contract opportunity. Compensation: $50.00 - $53.00 per hour, W2, based on qualifications Position Overview: We are seeking a CI/CD Platform Engineer to help build and operate a reliable, scalable, and secure software delivery platform that enables thousands of developers to efficiently and safely ship software. The successful candidate will have solid technical fundamentals, strong interpersonal and communication skills, and a passion for continuous improvement. Key Responsibilities: Build, maintain, and support CI/CD platform services alongside senior and lead engineers Own well-scoped deliverables within the Development Platforms organization, escalating blockers early Demonstrate an automation-first mindset to ensure efficient and reliable delivery Apply established security, compliance, and observability practices in the work you deliver Build and maintain metrics and dashboards that track platform health against defined SLIs and SLOs Troubleshoot production incidents, participate in an on-call rotation, and complete assigned remediation follow-ups Participate in code and design reviews, document your work, and help teams adopt platform capabilities Primary Requirements: Bachelor's degree in computer science, information systems, or related discipline or equivalent professional experience 3+ years of relevant hands-on experience with Cloud Infrastructure and CI/CD Experience with CI/CD pipelines and automation with services such as Gitlab CI, Jenkins, CodePipeline, or Circle CI Experience with Infrastructure-as-Code frameworks (Terraform, CloudFormation) Experience with building, storing, and deploying software artifacts (binaries, packages, containers) and supporting their lifecycle, security, and compliance Working knowledge of AWS Experience with monitoring application health and performance using tools such as Dynatrace, Prometheus, Grafana, or ELK stack Experience with JFrog Artifactory Ability to troubleshoot Linux-based operating systems, networking, and applications Experience developing services and scripts that interact with APIs using languages like Python or TypeScript Clear communication skills, including the ability to explain your work to teammates and partner teams Desired Skills: Experience with Agile methodologies Experience with Ansible Tower Experience with Sonatype Nexus Repository Manager Certifications relevant to cloud (AWS preferred), platforms, and security Familiarity with software supply chain security concepts such as reproducible builds, SBOMs, and dependency hygiene Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/12/2026
Full time
Genesis10 is currently seeking a CI/CD Platform Engineer for a contract position with a Major Financial Services Company located in Milwaukee, WI. This is a contract opportunity. Compensation: $50.00 - $53.00 per hour, W2, based on qualifications Position Overview: We are seeking a CI/CD Platform Engineer to help build and operate a reliable, scalable, and secure software delivery platform that enables thousands of developers to efficiently and safely ship software. The successful candidate will have solid technical fundamentals, strong interpersonal and communication skills, and a passion for continuous improvement. Key Responsibilities: Build, maintain, and support CI/CD platform services alongside senior and lead engineers Own well-scoped deliverables within the Development Platforms organization, escalating blockers early Demonstrate an automation-first mindset to ensure efficient and reliable delivery Apply established security, compliance, and observability practices in the work you deliver Build and maintain metrics and dashboards that track platform health against defined SLIs and SLOs Troubleshoot production incidents, participate in an on-call rotation, and complete assigned remediation follow-ups Participate in code and design reviews, document your work, and help teams adopt platform capabilities Primary Requirements: Bachelor's degree in computer science, information systems, or related discipline or equivalent professional experience 3+ years of relevant hands-on experience with Cloud Infrastructure and CI/CD Experience with CI/CD pipelines and automation with services such as Gitlab CI, Jenkins, CodePipeline, or Circle CI Experience with Infrastructure-as-Code frameworks (Terraform, CloudFormation) Experience with building, storing, and deploying software artifacts (binaries, packages, containers) and supporting their lifecycle, security, and compliance Working knowledge of AWS Experience with monitoring application health and performance using tools such as Dynatrace, Prometheus, Grafana, or ELK stack Experience with JFrog Artifactory Ability to troubleshoot Linux-based operating systems, networking, and applications Experience developing services and scripts that interact with APIs using languages like Python or TypeScript Clear communication skills, including the ability to explain your work to teammates and partner teams Desired Skills: Experience with Agile methodologies Experience with Ansible Tower Experience with Sonatype Nexus Repository Manager Certifications relevant to cloud (AWS preferred), platforms, and security Familiarity with software supply chain security concepts such as reproducible builds, SBOMs, and dependency hygiene Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Production Lead I- 1st & 2nd Shift
Maker's Pride Bolingbrook, Illinois
Hours of Operation: 1st Shift: 6:00AM to 2:30PM 2nd Shift: 2 :00PM to 10:30PM + $1.00/hr shift differential Must be open to working weekends and overtime as needed. Job Duties and Responsibilities: Oversees pre-op and/or tear down depending on shift. Coordinate lines set-up. Reviews production issues, production schedule orders and product specifications. Works with other departments to prevent downtime. Leads continuous improvement plant wide. Assigns personnel to work stations and gives direction. Provides associate training as needed. Recommends corrective actions for non-compliance to supervisor. Has excellent communication skills and is very approachable. Ability to communicate with supervisors and line workers. Responsible for specification compliance. Responsible for documentation and legible record keeping for line, including, but not limited to, lot tracking, waste, quality checks, product usage, production and standards. Basic math skills, the ability to enter data into computer programs, and attention to detail. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and production reports such as product usage, packaging, lot tracking, labor tracking, waste control, daily worksheets, and any forms deemed necessary by the Production Manager and Production Supervisor. This position is expected to eventually cross train in all lead areas related to production and packaging. Must work safely at all times. On the floor 95% of shift. Must be able to work a flexible schedule. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and operate tools or controls. The employee is occasionally required to sit, walk, stoop or crouch. In addition, some facilities are multi-level and may require ascending or descending stairs. Must have the ability to lift 40 pounds occasionally and stand or sit for lengthy durations. Must be able to work necessary overtime based on staffing needs and customer demand, as well as across shifts. Language Skills: Ability to read, speak, and write in English. Bilingual capability is a plus. Education and/or Experience: High school diploma or general education degree (GED); OR three to six months related work experience and/or training; OR equivalent combination of education and experience. Ability to work independently with minimal supervision yet be flexible and have the ability to work in a team environment. Must have Manufacturing experience / and leadership skills Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: Manufacturing environment - exposure to a variety of machines, noise levels, wet/humid and varying temperatures. Depending on which location, our environments can be very warm or refrigerated. Team environment - must be able to work well with others and communicate in a respectful and professional manner. Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply. Starting Pay: Production Lead I $19.20/hr., Production Lead II $21.40/hr., a shift differential is offered for 2nd and 3rd shift opportunities. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Benefits in just 30 days! Your health and well-being is important to us at Maker's Pride. Full-time employees can access medical, dental, and vision benefits after just 30 days of employment. Plus, our comprehensive benefits package includes a 401(k), wellness benefits, and other programs, subject to applicable eligibility requirements. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Maker's Pride is an Equal Opportunity Employer. Maker's Pride is an Equal Opportunity Employer.
11/12/2026
Full time
Hours of Operation: 1st Shift: 6:00AM to 2:30PM 2nd Shift: 2 :00PM to 10:30PM + $1.00/hr shift differential Must be open to working weekends and overtime as needed. Job Duties and Responsibilities: Oversees pre-op and/or tear down depending on shift. Coordinate lines set-up. Reviews production issues, production schedule orders and product specifications. Works with other departments to prevent downtime. Leads continuous improvement plant wide. Assigns personnel to work stations and gives direction. Provides associate training as needed. Recommends corrective actions for non-compliance to supervisor. Has excellent communication skills and is very approachable. Ability to communicate with supervisors and line workers. Responsible for specification compliance. Responsible for documentation and legible record keeping for line, including, but not limited to, lot tracking, waste, quality checks, product usage, production and standards. Basic math skills, the ability to enter data into computer programs, and attention to detail. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and production reports such as product usage, packaging, lot tracking, labor tracking, waste control, daily worksheets, and any forms deemed necessary by the Production Manager and Production Supervisor. This position is expected to eventually cross train in all lead areas related to production and packaging. Must work safely at all times. On the floor 95% of shift. Must be able to work a flexible schedule. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand and operate tools or controls. The employee is occasionally required to sit, walk, stoop or crouch. In addition, some facilities are multi-level and may require ascending or descending stairs. Must have the ability to lift 40 pounds occasionally and stand or sit for lengthy durations. Must be able to work necessary overtime based on staffing needs and customer demand, as well as across shifts. Language Skills: Ability to read, speak, and write in English. Bilingual capability is a plus. Education and/or Experience: High school diploma or general education degree (GED); OR three to six months related work experience and/or training; OR equivalent combination of education and experience. Ability to work independently with minimal supervision yet be flexible and have the ability to work in a team environment. Must have Manufacturing experience / and leadership skills Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: Manufacturing environment - exposure to a variety of machines, noise levels, wet/humid and varying temperatures. Depending on which location, our environments can be very warm or refrigerated. Team environment - must be able to work well with others and communicate in a respectful and professional manner. Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply. Starting Pay: Production Lead I $19.20/hr., Production Lead II $21.40/hr., a shift differential is offered for 2nd and 3rd shift opportunities. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Benefits in just 30 days! Your health and well-being is important to us at Maker's Pride. Full-time employees can access medical, dental, and vision benefits after just 30 days of employment. Plus, our comprehensive benefits package includes a 401(k), wellness benefits, and other programs, subject to applicable eligibility requirements. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Maker's Pride is an Equal Opportunity Employer. Maker's Pride is an Equal Opportunity Employer.
Collabera
Release Train Engineer (RTE) / Agile Coach
Collabera Jersey City, New Jersey
Release Train Engineer (RTE) / Agile Coach Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech Position Overview We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. Key Responsibilities Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders. Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners. Elicit, analyze, and document business, regulatory, and technology requirements. Translate requirements into clear user stories, functional specifications, and acceptance criteria. Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution. Ensure compliance with change management, risk, governance, and enterprise technology control requirements. Execute program and project governance processes, including required forums, documentation, and artifacts. Serve as Scrum Master for Agile delivery teams supporting the Mercury platform. Facilitate Agile ceremonies and promote adherence to established Agile practices. Manage work intake, prioritization, and execution using JIRA workflows and related tools. Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies. Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings. Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready. Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources. Required Qualifications Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment. In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies. Experience facilitating Program Increment Planning and Agile Release Train ceremonies. Proven ability to manage cross-functional dependencies across multiple teams. Strong stakeholder management and executive communication skills. Experience identifying, tracking, escalating, and resolving program-level risks and impediments. Ability to analyze delivery metrics and use data to drive continuous improvement. Strong facilitation, conflict resolution, and problem-solving skills. Experience leading organizational change or Agile transformation initiatives. Ability to coordinate complex business and technology programs from planning through delivery. Knowledge of project governance, risk management, and regulatory delivery environments. Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools. Preferred Qualifications SAFe Release Train Engineer certification. SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification. Experience working within banking, financial services, or another highly regulated environment. Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles. Experience supporting multiple Agile Release Trains or large-scale portfolio delivery. Familiarity with Lean Portfolio Management. Experience creating executive reports, portfolio dashboards, and performance metrics. Strong background in change management and organizational transformation. Knowledge of risk, compliance, audit, and regulatory program delivery. Experience coaching Scrum Masters, Product Owners, and Agile delivery teams. Ability to influence stakeholders and establish alignment without direct authority. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
11/12/2026
Full time
Release Train Engineer (RTE) / Agile Coach Job Posting ID: Release Train Engineer/Agile coach Location: Jersey City, NJ 07310 Contract Duration: 12- 18 months Expected Pay: $95/hr - $100/hr Client: Banking/FinTech Position Overview We are seeking an experienced Release Train Engineer (RTE) / Agile Coach to serve as a servant leader and chief coordinator for an Agile Release Train. This individual will partner closely with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering teams, and business stakeholders to support the successful planning and execution of large-scale initiatives. The RTE will facilitate Program Increment Planning, manage cross-team dependencies, resolve impediments, monitor delivery metrics, and promote alignment between business priorities and execution teams. The ideal candidate will have experience improving delivery flow, strengthening team collaboration, and leading complex programs across multiple teams and functional areas. Key Responsibilities Develop a thorough understanding of application functionality, architecture, and integrations to effectively communicate platform capabilities to business and technology stakeholders. Serve as a primary liaison between Lines of Business, Global Technology engineering teams, and enterprise partners. Elicit, analyze, and document business, regulatory, and technology requirements. Translate requirements into clear user stories, functional specifications, and acceptance criteria. Lead end-to-end delivery across the Software Development Lifecycle, including planning, dependency management, milestone tracking, and issue resolution. Ensure compliance with change management, risk, governance, and enterprise technology control requirements. Execute program and project governance processes, including required forums, documentation, and artifacts. Serve as Scrum Master for Agile delivery teams supporting the Mercury platform. Facilitate Agile ceremonies and promote adherence to established Agile practices. Manage work intake, prioritization, and execution using JIRA workflows and related tools. Monitor and report delivery health, Agile metrics, risks, impediments, and cross-team dependencies. Partner with GIS, Risk, and enterprise control teams to track and remediate assigned findings. Ensure mandatory enterprise deliverables are completed on time, accurately documented, and audit-ready. Maintain platform documentation, including process flows, control documentation, training materials, and user-facing resources. Required Qualifications Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in a large-scale Agile environment. In-depth understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies. Experience facilitating Program Increment Planning and Agile Release Train ceremonies. Proven ability to manage cross-functional dependencies across multiple teams. Strong stakeholder management and executive communication skills. Experience identifying, tracking, escalating, and resolving program-level risks and impediments. Ability to analyze delivery metrics and use data to drive continuous improvement. Strong facilitation, conflict resolution, and problem-solving skills. Experience leading organizational change or Agile transformation initiatives. Ability to coordinate complex business and technology programs from planning through delivery. Knowledge of project governance, risk management, and regulatory delivery environments. Proficiency with JIRA, Azure DevOps, Rally, or similar Agile management tools. Preferred Qualifications SAFe Release Train Engineer certification. SAFe Program Consultant, Certified Scrum Master, Certified Scrum Professional, or a related Agile certification. Experience working within banking, financial services, or another highly regulated environment. Knowledge of the technology development lifecycle, software engineering practices, and DevOps principles. Experience supporting multiple Agile Release Trains or large-scale portfolio delivery. Familiarity with Lean Portfolio Management. Experience creating executive reports, portfolio dashboards, and performance metrics. Strong background in change management and organizational transformation. Knowledge of risk, compliance, audit, and regulatory program delivery. Experience coaching Scrum Masters, Product Owners, and Agile delivery teams. Ability to influence stakeholders and establish alignment without direct authority. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
IT Healthcare Consultant Project Manager Consultant
InterSources Inc. Columbia, South Carolina
Job Description Job Description Job Title: IT Healthcare Consultant - Project Manager - Consultant ( 13411 ) Location: Columbia, SC 29210 Duration: 12 Months Extension: Yes Work Schedule: Fully onsite for the first 30-90 days ; may transition to hybrid at the manager's discretion. The SOW indicates the ongoing hybrid model requires at least 3 onsite days per week . Interview: 1 Round - Virtual/Online Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense. Why Open: New position / repost of Job ID 12761 due to updated skill requirements. Do not submit candidates who were previously interviewed for Job ID 12761. Key Responsibilities Oversee daily MMIS, Encounter Processing System, and supporting-system operations and coordinate with vendors, Cyber Security, Enterprise Architecture, and other stakeholders. Manage vendors and monitor SLAs and service performance . Develop desk aids, process flows, SOPs, and operational documentation and train team members on support processes and ticketing tools. Lead teams providing production support, helpdesk, interface/EDI support, stakeholder monitoring, and UAT . Manage incidents, issues, tickets, escalations, documentation, tracking, and timely resolution of production problems . Identify and mitigate operational risks and ensure decisions, corrective actions, and escalations are properly documented. Ensure compliance with CMS, SSA, and other security requirements and track findings/recommendations through completion. Lead release management , stakeholder communications, implementation readiness, pre-deployment planning, and post-implementation monitoring. Support change management, backlog grooming, prioritization, and approval-gate compliance . Assign and oversee team workload and provide guidance across frontline, technical, vendor, and executive stakeholders. Required Skills Bachelor's degree in a technical, business, or healthcare field ; 5 years equivalent business/systems analysis or computer systems development/modification experience may substitute . 3 years managing system operations and/or administrative program functions in a healthcare environment . 5 years of project/program management experience managing system implementations or enhancements . Ability to provide on-call and after-hours incident management/support . Preferred Skills Experience managing operations of Medicaid Enterprise Systems . Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts . Experience with ticketing software . Experience developing SOPs for new system implementations . Strong presentation and reporting skills. AWS Cloud Certification(s) . About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/12/2026
Full time
Job Description Job Description Job Title: IT Healthcare Consultant - Project Manager - Consultant ( 13411 ) Location: Columbia, SC 29210 Duration: 12 Months Extension: Yes Work Schedule: Fully onsite for the first 30-90 days ; may transition to hybrid at the manager's discretion. The SOW indicates the ongoing hybrid model requires at least 3 onsite days per week . Interview: 1 Round - Virtual/Online Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense. Why Open: New position / repost of Job ID 12761 due to updated skill requirements. Do not submit candidates who were previously interviewed for Job ID 12761. Key Responsibilities Oversee daily MMIS, Encounter Processing System, and supporting-system operations and coordinate with vendors, Cyber Security, Enterprise Architecture, and other stakeholders. Manage vendors and monitor SLAs and service performance . Develop desk aids, process flows, SOPs, and operational documentation and train team members on support processes and ticketing tools. Lead teams providing production support, helpdesk, interface/EDI support, stakeholder monitoring, and UAT . Manage incidents, issues, tickets, escalations, documentation, tracking, and timely resolution of production problems . Identify and mitigate operational risks and ensure decisions, corrective actions, and escalations are properly documented. Ensure compliance with CMS, SSA, and other security requirements and track findings/recommendations through completion. Lead release management , stakeholder communications, implementation readiness, pre-deployment planning, and post-implementation monitoring. Support change management, backlog grooming, prioritization, and approval-gate compliance . Assign and oversee team workload and provide guidance across frontline, technical, vendor, and executive stakeholders. Required Skills Bachelor's degree in a technical, business, or healthcare field ; 5 years equivalent business/systems analysis or computer systems development/modification experience may substitute . 3 years managing system operations and/or administrative program functions in a healthcare environment . 5 years of project/program management experience managing system implementations or enhancements . Ability to provide on-call and after-hours incident management/support . Preferred Skills Experience managing operations of Medicaid Enterprise Systems . Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts . Experience with ticketing software . Experience developing SOPs for new system implementations . Strong presentation and reporting skills. AWS Cloud Certification(s) . About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Field Service Operations Engineer
Danta Technologies Beverly, New Jersey
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
11/12/2026
Full time
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.

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