Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
This job is with ABB, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Technical Support Team Lead As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity. The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations. Assist customers with drive programming, parameter configuration, communication, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Variable Frequency Drives work, REQUIRED. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Previous experience troubleshooting a technical product over the phone. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe.
11/13/2026
Full time
This job is with ABB, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Technical Support Team Lead As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity. The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations. Assist customers with drive programming, parameter configuration, communication, and integration with control systems Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role: Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required. Knowledge of how Variable Frequency Drives work, REQUIRED. Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives. Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate. Candidates must already have a work authorization that would permit them to work for ABB in the US. Preferred Qualifications: Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.) Previous experience troubleshooting a technical product over the phone. More about us ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually. ABB Benefit Summary for eligible US employees excludes ABB E-mobility, Athens union, Puerto Rico Go to and click on "Candidate/Guest" to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe.
The Product Technical Support Specialist provides technical phone support to Customers, Third-party Service Providers, and the Field Service team (customers) for issues that require in-depth technical knowledge and/or access to the company's engineering documentation and knowledge base. This role drives complete resolution to field based product issues. As a product expert with significant problem identification knowledge and product expertise, this role is expected to assess and address all incoming issues and as required, collaborate with other internal stakeholders where appropriate. As required the Specialist will review and correct electrical schematics issued by engineering prior to and after product build and installation. The Specialist leverages their expert experience with the products, in-depth understanding of the products installation, operation, and application, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting, repair, and corrective maintenance advice related to controls, electrical, mechanical, piping, and electronics issues. Specialists must manage the customer to de-escalate the situation while resolving the issue(s) or ensure a smooth hand off to other internal stakeholders. They will be accountable to address through resolution, critical customer issues and notify/inform supervision appropriately as issues need escalation. The Specialist manages customer relationships to boost customer retention and satisfaction while working closely with various internal departments to optimize service operations and uphold our commitment to customer satisfaction. This role may require work after normal business hours and weekends on occasion. KEY DUTIES and RESPONSIBILITIES • Being the first line of support and contact for customers with parts, service, or technical issues. a. Responds to customer inquiries, resolves issues, and escalates complex problems to the appropriate personnel. b. Troubleshoots equipment that is not functioning or not functioning as expected or built. c. Effectively provides customers with technical assistance with the proper operation and maintenance of the installed equipment. • Assists in resolving scheduling conflicts or emergencies that may arise during Third-Party Service Provider service calls. • Assists the Douglas Field Service Technicians. a. Provides troubleshooting input to resolve issues with commissioning new machines and repairing existing machines b. Works closely with the Field Service Installation Coordinator to ensure necessary parts support is provided both before the engineer is dispatched and while they are onsite. • Proactively handles inbound calls, emails, and texts/chat to provide product technical support to customers and makes outbound calls, emails, and texts/chat in response to inquiries in a timely manner. • Utilizes business systems, MS Office software, and web-based software as required to provide quotes, place parts and service orders, advise of lead-times, tracking information, and place order corrections. • Utilizes the SalesForce customer relationship management (CRM) system to document tech assist actions, assisting in maintaining equipment history. • Provides customers with technical drawings, parts lists, and manuals for customer specific machines a. Reviews and updates electrical schematics prior to and after product build and installation using AutoCAD. b. Reviews and provides inputs for machine technical manuals c. Creates and provides customers with spare parts lists by customer specific machines. d. Provides the customer with other documentation as required. • Works closely with departmental peers and utilizes skills obtained, documentation, and various methods to perform their role in delivering effective and efficient customer service. • On occasion assists in machine testing and factory acceptance tests (FAT). • Assist less experienced departmental Customer Service Representatives, as necessary. • Fosters clear communication between the various internal company departments (i.e., Engineering, Application Engineering, Procurement, Sales, Production, and Management). • Identifies areas for improvement and communicates them to supervision for review and implementation. • Maintains and prepares reports as requested by supervision. • Alerts supervisor when there is an absence of information or tools for completing their key responsibilities. QUALIFICATIONS and TRAINING • A high school/trade school diploma and a minimum of 4 years' experience working on commercial or industrial equipment in the Original Equipment Manufacturers (OEM) facility or in the field and a minimum of 3 years' experience relative to troubleshooting electrical control systems, conveying systems, and fluid flow systems. Industrial ware washing equipment experience is a plus. • An associate degree in mechatronics/mechanical engineering technology/electrical engineering technology is a plus • Understanding the theories of combustion, heat transfer, fluid distribution, hydraulic, pneumatic, conveyance, process controls, and electrical systems are required. • Ability to read engineering documents, including mechanical and electrical prints/schematics. • Experience with project management is a plus. • The ability to utilize AutoCAD to modify electrical diagrams/ schematics is a plus. • Ability to instruct customers to troubleshoot and diagnose problems with malfunctioning equipment using proper tools and testing apparatus. • Strong communication skills, both verbal and written. • Exceptional organizational skills, attention to detail, and multitasking abilities. • Ability to work in a fast-paced environment and adapt to changing priorities. • Customer-focused with a commitment to providing excellent service. • Ability to be reliable, responsible, dependable, and fulfill obligations. • Ability to remain calm and make quick, informed decisions in high-pressure situations. • Knowledge of the commercial or industrial equipment industry and service offerings is a plus. • Proficiency in Microsoft Suite Applications (Word & Excel), as well as Internet software and E-mail, is required. • Proficiency in AutoCAD is a plus. • The employee is occasionally required to lift 50 pounds. • This position may require periodic travel (up to 25% of the time). • This position is not a full-time remote position. Compensation details: 30-37 Hourly Wage PIa79c04b2f6-
10/06/2026
Full time
The Product Technical Support Specialist provides technical phone support to Customers, Third-party Service Providers, and the Field Service team (customers) for issues that require in-depth technical knowledge and/or access to the company's engineering documentation and knowledge base. This role drives complete resolution to field based product issues. As a product expert with significant problem identification knowledge and product expertise, this role is expected to assess and address all incoming issues and as required, collaborate with other internal stakeholders where appropriate. As required the Specialist will review and correct electrical schematics issued by engineering prior to and after product build and installation. The Specialist leverages their expert experience with the products, in-depth understanding of the products installation, operation, and application, and troubleshooting experience to resolve issues quickly. Inquiries may include troubleshooting, repair, and corrective maintenance advice related to controls, electrical, mechanical, piping, and electronics issues. Specialists must manage the customer to de-escalate the situation while resolving the issue(s) or ensure a smooth hand off to other internal stakeholders. They will be accountable to address through resolution, critical customer issues and notify/inform supervision appropriately as issues need escalation. The Specialist manages customer relationships to boost customer retention and satisfaction while working closely with various internal departments to optimize service operations and uphold our commitment to customer satisfaction. This role may require work after normal business hours and weekends on occasion. KEY DUTIES and RESPONSIBILITIES • Being the first line of support and contact for customers with parts, service, or technical issues. a. Responds to customer inquiries, resolves issues, and escalates complex problems to the appropriate personnel. b. Troubleshoots equipment that is not functioning or not functioning as expected or built. c. Effectively provides customers with technical assistance with the proper operation and maintenance of the installed equipment. • Assists in resolving scheduling conflicts or emergencies that may arise during Third-Party Service Provider service calls. • Assists the Douglas Field Service Technicians. a. Provides troubleshooting input to resolve issues with commissioning new machines and repairing existing machines b. Works closely with the Field Service Installation Coordinator to ensure necessary parts support is provided both before the engineer is dispatched and while they are onsite. • Proactively handles inbound calls, emails, and texts/chat to provide product technical support to customers and makes outbound calls, emails, and texts/chat in response to inquiries in a timely manner. • Utilizes business systems, MS Office software, and web-based software as required to provide quotes, place parts and service orders, advise of lead-times, tracking information, and place order corrections. • Utilizes the SalesForce customer relationship management (CRM) system to document tech assist actions, assisting in maintaining equipment history. • Provides customers with technical drawings, parts lists, and manuals for customer specific machines a. Reviews and updates electrical schematics prior to and after product build and installation using AutoCAD. b. Reviews and provides inputs for machine technical manuals c. Creates and provides customers with spare parts lists by customer specific machines. d. Provides the customer with other documentation as required. • Works closely with departmental peers and utilizes skills obtained, documentation, and various methods to perform their role in delivering effective and efficient customer service. • On occasion assists in machine testing and factory acceptance tests (FAT). • Assist less experienced departmental Customer Service Representatives, as necessary. • Fosters clear communication between the various internal company departments (i.e., Engineering, Application Engineering, Procurement, Sales, Production, and Management). • Identifies areas for improvement and communicates them to supervision for review and implementation. • Maintains and prepares reports as requested by supervision. • Alerts supervisor when there is an absence of information or tools for completing their key responsibilities. QUALIFICATIONS and TRAINING • A high school/trade school diploma and a minimum of 4 years' experience working on commercial or industrial equipment in the Original Equipment Manufacturers (OEM) facility or in the field and a minimum of 3 years' experience relative to troubleshooting electrical control systems, conveying systems, and fluid flow systems. Industrial ware washing equipment experience is a plus. • An associate degree in mechatronics/mechanical engineering technology/electrical engineering technology is a plus • Understanding the theories of combustion, heat transfer, fluid distribution, hydraulic, pneumatic, conveyance, process controls, and electrical systems are required. • Ability to read engineering documents, including mechanical and electrical prints/schematics. • Experience with project management is a plus. • The ability to utilize AutoCAD to modify electrical diagrams/ schematics is a plus. • Ability to instruct customers to troubleshoot and diagnose problems with malfunctioning equipment using proper tools and testing apparatus. • Strong communication skills, both verbal and written. • Exceptional organizational skills, attention to detail, and multitasking abilities. • Ability to work in a fast-paced environment and adapt to changing priorities. • Customer-focused with a commitment to providing excellent service. • Ability to be reliable, responsible, dependable, and fulfill obligations. • Ability to remain calm and make quick, informed decisions in high-pressure situations. • Knowledge of the commercial or industrial equipment industry and service offerings is a plus. • Proficiency in Microsoft Suite Applications (Word & Excel), as well as Internet software and E-mail, is required. • Proficiency in AutoCAD is a plus. • The employee is occasionally required to lift 50 pounds. • This position may require periodic travel (up to 25% of the time). • This position is not a full-time remote position. Compensation details: 30-37 Hourly Wage PIa79c04b2f6-
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Clarios will not sponsor applicants for U.S. work visas for this opportunity. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
09/30/2026
Full time
What you will do The AI Vision Systems Specialist is responsible for designing, developing, and deploying computer vision solutions that enable intelligent automation and quality control in Clarios manufacturing plants. This role supports the Future Factory vision by integrating advanced vision systems and AI algorithms into production lines. The specialist works closely with IT, product engineering, operations, and regional teams to deliver scalable, robust, and innovative solutions for automated inspection and process optimization. A key part of this role is connecting with business stakeholders across regions to collaboratively identify and align on pain points and priorities. The specialist will develop proof-of-concept (PoC) solutions in lab environments, validate them, and drive the integration of core solutions into base machines for global deployment. This position is remote with possible relocation required. How you will do it Business Engagement & Needs Identification Proactively engage with business and plant teams across regions to understand operational challenges, pain points, and improvement opportunities. Collaborate with business owners to create product roadmaps that prioritize delivery of key capabilities to the plants. Facilitate workshops and collaborative sessions to define priorities for vision system applications Solution Development & Deployment Design, develop, and implement computer vision systems for automated inspection, defect detection, and process monitoring. Develop PoC solutions in lab environments, validate with stakeholders, and drive integration into base machines. Integrate vision systems (edge devices, cameras, sensors, lighting) with manufacturing equipment. Create predictive and preventative maintenance schedule along with necessary spare parts list to ensure long-term viability of solutions. Collaborate with IT and engineering to deploy AI models and data pipelines for real-time analytics. Regional Execution & Scalability Lead and support deployment of vision solutions across multiple regions, ensuring adaptability to local requirements and standards. Coordinate with regional teams for pilot builds, R&D trials, commissioning, and feedback loops. Technical Leadership & Documentation Evaluate and select hardware/software for vision applications in brownfield and greenfield scenarios. Develop and maintain technical documentation, including Supplier Statements of Work (SSOW), Bills of Materials (BOM), System calibration and quality procedures, and spare parts lists. Guide vendor selection and manage strategic partnerships with equipment suppliers and integrators. Continuous Improvement & Innovation Stay current with emerging technologies in computer vision, machine learning, and industrial automation. Conduct benchmarking and share findings with global teams. Champion innovation and standardization across sites and regions. Communication & Collaboration Communicate technical concepts and project status to stakeholders at all levels, including executive leadership. Foster cross-functional and cross-regional collaboration to ensure alignment and best practice sharing. To succeed in this role, the individual must have a sound knowledge of vision systems in addition to internal business acumen: Visionary thinking and technical leadership in computer vision for manufacturing. Strong business acumen and ability to translate operational needs into technical solutions. Innovation and adaptability in fast-paced, evolving environments. Effective communication and collaboration across functions, cultures, and regions. Structured planning, project management, and follow-through. What we look for Required Bachelor's or Master's degree in Computer Science, Electrical Engineering, Robotics, or related field. 3+ years of experience in computer vision, machine learning, or automation engineering. Experience with vision system integration in manufacturing or industrial environments. Familiarity with industrial cameras, sensors, and lighting systems. Experience deploying AI models to edge devices or cloud platforms. Proficiency in 3D CAD tools and simulation software is a plus. Experience leading cross-functional projects in international settings. FUTURE RELOCATION TO TEXAS IS REQUIRED Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Clarios will not sponsor applicants for U.S. work visas for this opportunity. What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recognized as one of 2026's Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. Equal Employment Opportunity: We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report . We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
09/30/2026
Full time
Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Purpose of Position: The Senior Auditor (VP) is responsible for independently leading and executing risk-based internal audit assignments across operational, financial, regulatory compliance, information technology (IT), information systems (IS), cybersecurity, and integrated audit areas. The role performs audit planning, risk assessment, control evaluation, testing, documentation, and reporting with minimal supervision while serving as a trusted advisor to management on risk management, governance, regulatory compliance, technology controls, and process improvement opportunities. This position also plays a key role in leveraging data analytics and technology-enabled auditing techniques, supporting Audit Committee reporting, coordinating regulatory requests, and providing expertise related to IT governance, information security, cybersecurity, system implementations, and automated controls. This is an individual contributor role and does not have direct people management responsibilities. Essential Job Functions: Applies knowledge of banking operations, technology environments, information systems, cybersecurity risks, and regulatory requirements to develop and maintain risk assessments and contribute to the annual audit planning process. Obtains and documents an understanding of business processes, technology platforms, system interfaces, data flows, and supporting controls to identify and evaluate risks and the effectiveness of related internal controls. Develops risk and control matrices (RCMs), audit programs, testing strategies, and audit procedures for operational, financial, compliance, IT, IS, cybersecurity, and integrated audits with minimal supervision. Performs operational, financial, compliance, information technology, cybersecurity, and substantive testing procedures for internal audits, regulatory examinations, external audit support, and Sarbanes-Oxley (SOX) compliance activities. Evaluates the design and operating effectiveness of key controls, including automated controls, application controls, IT general controls (ITGCs), information security controls, cybersecurity controls, and data governance controls. Assesses technology-related risks involving infrastructure, cloud services, cybersecurity, third-party providers, system implementations, logical access, user provisioning, change management, data protection, and business continuity. Partners with business and technology stakeholders obtain audit evidence, conduct interviews, and evaluate processes and control environments. Ensures audit assignments are appropriately documented, accurate, complete, and completed within budget and established timelines. Prepares clear, concise, and well-supported audit reports, issue summaries, and other written communications with minimal supervision. Resolves review notes, management inquiries, and audit-related requests promptly and professionally. Serves as a department resource on data analytics, continuous monitoring, technology-enabled auditing, artificial intelligence (AI) applications, and audit automation techniques. Utilizes data analytics tools and techniques to identify risk indicators, analyze large data populations, improve audit efficiency, and enhance audit coverage. Maintains effective working relationships with Internal Audit Management, business line management, technology teams, external auditors, regulators, and other stakeholders. Provides timely communication to Internal Audit Management regarding audit progress, emerging risks, control deficiencies, cybersecurity concerns, and significant issues identified during audits. Keeps current on banking regulations, auditing standards, information technology trends, cybersecurity risks, emerging technologies, and industry best practices. Maintains continuing professional education and relevant certifications. Maintains appropriate levels of confidentiality and professionalism in handling sensitive Bank information. Performs other duties and special projects as assigned Education and Experience: Bachelor's degree in accounting, Finance, Information Systems, Computer Science, Cybersecurity, Business Administration, or a related field. Minimum 3-5 years of experience in internal audit, external audit, public accounting, IT audit, information security audit, risk management, regulatory compliance, or financial services auditing, preferably within the banking industry. Experience conducting operational, compliance, financial, IT, information systems, cybersecurity, or integrated audits. Experience evaluating IT General Controls (ITGCs), application controls, automated controls, interfaces, system implementations, third-party/vendor risks, and information security controls. Knowledge & Skills . Strong knowledge of internal auditing principles, practices, standards, and methodologies. Working knowledge of banking operations, products, services, and regulatory requirements. Strong understanding of risk assessment methodologies and internal control frameworks. Knowledge of IIA Global Internal Audit Standards. Knowledge of the Sarbanes-Oxley Act (SOX) and related control requirements. Good understanding of COSO 2013 Internal Control Framework requirements. Understanding of IT governance, information security, cybersecurity, data governance, cloud computing, and technology risk management concepts. Knowledge of industry control frameworks and standards such as NIST Cybersecurity Framework, COBIT, FFIEC guidance, ISO 27001, and related regulatory expectations is preferred. Strong analytical, problem-solving, critical-thinking, and investigative skills. Strong written and verbal communication skills with the ability to communicate effectively with senior management and technical personnel. Strong project management, organization, and time management skills. Ability to manage multiple assignments, prioritize competing deadlines, and work independently. Ability to positively interface and work well with all levels of staff and management (auditees and own department) Working knowledge of relevant computer programs, i.e. Microsoft Access, Word, Excel, core banking system and query Ability to handle bank and client information and sensitive matters professionally and confidentially Preferred Certifications One or more of the following certifications, or progress toward obtaining them, is preferred: Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified Regulatory Compliance Manager (CRCM) Certified Financial Services Auditor (CFSA) Certified Bank Auditor (CBA) Certified Community Bank Internal Auditor (CCBIA) Certified Trust & Financial Advisor (CTFA) Certified Fiduciary & Investment Risk Specialist (CFIRS) Our job titles may span more than one career level. The starting base salary for this role is between $100,000.00 - $120,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".
09/29/2026
Full time
Job Description Job Description Purpose of Position: The Senior Auditor (VP) is responsible for independently leading and executing risk-based internal audit assignments across operational, financial, regulatory compliance, information technology (IT), information systems (IS), cybersecurity, and integrated audit areas. The role performs audit planning, risk assessment, control evaluation, testing, documentation, and reporting with minimal supervision while serving as a trusted advisor to management on risk management, governance, regulatory compliance, technology controls, and process improvement opportunities. This position also plays a key role in leveraging data analytics and technology-enabled auditing techniques, supporting Audit Committee reporting, coordinating regulatory requests, and providing expertise related to IT governance, information security, cybersecurity, system implementations, and automated controls. This is an individual contributor role and does not have direct people management responsibilities. Essential Job Functions: Applies knowledge of banking operations, technology environments, information systems, cybersecurity risks, and regulatory requirements to develop and maintain risk assessments and contribute to the annual audit planning process. Obtains and documents an understanding of business processes, technology platforms, system interfaces, data flows, and supporting controls to identify and evaluate risks and the effectiveness of related internal controls. Develops risk and control matrices (RCMs), audit programs, testing strategies, and audit procedures for operational, financial, compliance, IT, IS, cybersecurity, and integrated audits with minimal supervision. Performs operational, financial, compliance, information technology, cybersecurity, and substantive testing procedures for internal audits, regulatory examinations, external audit support, and Sarbanes-Oxley (SOX) compliance activities. Evaluates the design and operating effectiveness of key controls, including automated controls, application controls, IT general controls (ITGCs), information security controls, cybersecurity controls, and data governance controls. Assesses technology-related risks involving infrastructure, cloud services, cybersecurity, third-party providers, system implementations, logical access, user provisioning, change management, data protection, and business continuity. Partners with business and technology stakeholders obtain audit evidence, conduct interviews, and evaluate processes and control environments. Ensures audit assignments are appropriately documented, accurate, complete, and completed within budget and established timelines. Prepares clear, concise, and well-supported audit reports, issue summaries, and other written communications with minimal supervision. Resolves review notes, management inquiries, and audit-related requests promptly and professionally. Serves as a department resource on data analytics, continuous monitoring, technology-enabled auditing, artificial intelligence (AI) applications, and audit automation techniques. Utilizes data analytics tools and techniques to identify risk indicators, analyze large data populations, improve audit efficiency, and enhance audit coverage. Maintains effective working relationships with Internal Audit Management, business line management, technology teams, external auditors, regulators, and other stakeholders. Provides timely communication to Internal Audit Management regarding audit progress, emerging risks, control deficiencies, cybersecurity concerns, and significant issues identified during audits. Keeps current on banking regulations, auditing standards, information technology trends, cybersecurity risks, emerging technologies, and industry best practices. Maintains continuing professional education and relevant certifications. Maintains appropriate levels of confidentiality and professionalism in handling sensitive Bank information. Performs other duties and special projects as assigned Education and Experience: Bachelor's degree in accounting, Finance, Information Systems, Computer Science, Cybersecurity, Business Administration, or a related field. Minimum 3-5 years of experience in internal audit, external audit, public accounting, IT audit, information security audit, risk management, regulatory compliance, or financial services auditing, preferably within the banking industry. Experience conducting operational, compliance, financial, IT, information systems, cybersecurity, or integrated audits. Experience evaluating IT General Controls (ITGCs), application controls, automated controls, interfaces, system implementations, third-party/vendor risks, and information security controls. Knowledge & Skills . Strong knowledge of internal auditing principles, practices, standards, and methodologies. Working knowledge of banking operations, products, services, and regulatory requirements. Strong understanding of risk assessment methodologies and internal control frameworks. Knowledge of IIA Global Internal Audit Standards. Knowledge of the Sarbanes-Oxley Act (SOX) and related control requirements. Good understanding of COSO 2013 Internal Control Framework requirements. Understanding of IT governance, information security, cybersecurity, data governance, cloud computing, and technology risk management concepts. Knowledge of industry control frameworks and standards such as NIST Cybersecurity Framework, COBIT, FFIEC guidance, ISO 27001, and related regulatory expectations is preferred. Strong analytical, problem-solving, critical-thinking, and investigative skills. Strong written and verbal communication skills with the ability to communicate effectively with senior management and technical personnel. Strong project management, organization, and time management skills. Ability to manage multiple assignments, prioritize competing deadlines, and work independently. Ability to positively interface and work well with all levels of staff and management (auditees and own department) Working knowledge of relevant computer programs, i.e. Microsoft Access, Word, Excel, core banking system and query Ability to handle bank and client information and sensitive matters professionally and confidentially Preferred Certifications One or more of the following certifications, or progress toward obtaining them, is preferred: Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified in Risk and Information Systems Control (CRISC) Certified Regulatory Compliance Manager (CRCM) Certified Financial Services Auditor (CFSA) Certified Bank Auditor (CBA) Certified Community Bank Internal Auditor (CCBIA) Certified Trust & Financial Advisor (CTFA) Certified Fiduciary & Investment Risk Specialist (CFIRS) Our job titles may span more than one career level. The starting base salary for this role is between $100,000.00 - $120,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Audit & Controls Specialist (External / Internal SOX) Type: Contract Compensation: $700 per task Location: Remote Role Responsibilities Design realistic scenarios from audit work, including audit planning, scoping, risk assessment, substantive fieldwork, sampling, testing workpapers, audit reports, and engagement wrap-up. Review AI-generated audit outputs for accuracy, evidential support, and sound professional judgment. Provide clear written feedback to improve AI performance in audit and controls tasks. Collaborate asynchronously with the research team to enhance AI model training and evaluation. Develop SOX controls documentation, walkthroughs, testing, issue tracking, and remediation validation. Qualifications Must-Have Public accounting audit background (Big 4 or regional firm) and/or internal audit/controls (SOX) background. CPA or CIA . Bachelor's degree in Accounting, Finance, or a related field. Strong written communication and attention to detail. Application Process (Takes 20-30 mins to complete) Submit a resume or a short summary of your audit experience. Complete a short form on your practice area, specialties, and certifications. Selected applicants may complete a brief sample task. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/29/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Audit & Controls Specialist (External / Internal SOX) Type: Contract Compensation: $700 per task Location: Remote Role Responsibilities Design realistic scenarios from audit work, including audit planning, scoping, risk assessment, substantive fieldwork, sampling, testing workpapers, audit reports, and engagement wrap-up. Review AI-generated audit outputs for accuracy, evidential support, and sound professional judgment. Provide clear written feedback to improve AI performance in audit and controls tasks. Collaborate asynchronously with the research team to enhance AI model training and evaluation. Develop SOX controls documentation, walkthroughs, testing, issue tracking, and remediation validation. Qualifications Must-Have Public accounting audit background (Big 4 or regional firm) and/or internal audit/controls (SOX) background. CPA or CIA . Bachelor's degree in Accounting, Finance, or a related field. Strong written communication and attention to detail. Application Process (Takes 20-30 mins to complete) Submit a resume or a short summary of your audit experience. Complete a short form on your practice area, specialties, and certifications. Selected applicants may complete a brief sample task. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description ASSOCIATE SECURITY SPECIALIST - REMOTE ARC Group has an immediate opportunity for an Associate Security Specialist! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through February 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: Accountable for activities that ensure all users in the organization have the appropriate levels of access to applications, systems and data resources. Evaluates and maintains procedures to safeguard information systems assets from intentional or inadvertent access or destruction. Ensures compliance with Security regulations and laws. Recommends and implements changes to enhance security controls and prevent unauthorized access. Essential functions: Performs a lead role in promotion of security awareness programs, assessing gaps and implementing solutions. Responsible for the end-to-end completion of security requests. Provisions user security roles and manages security groups across systems, platforms, databases, applications, servers, directors and folders. Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience. Responsible for highly sensitive security access for outsourced vendors and ensuring compliance with policy, regulations and contractual requirements. Accountable for highly sensitive emergency processes. Creates or maintains application scripts and uses application specific tools to create or manage application security. Tracks and documents security issues and requests, actively monitors work queue. Plans, coordinates, communicates, tests and implements audits ensuring that access entitlements are appropriate for job requirements. Creates and coordinates completion of detailed security reports to fulfill audit, management or business owner requirements. Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels. Interfaces with users to understand new capabilities, implement procedures, ensure security procedures have been communicated properly and are being adhered to. Provides input to drive process improvements. Works closely with business areas and IT partners on troubleshooting, pre-implementation activities and to assess application security. Maintains and creates operational procedures and maintains Security Knowledge Base. Performs system monitoring activities, identification and evaluation of security threats, breaches and vulnerabilities. Responds to security alerts. Responsible for on-call release support. Acts as lead liaison for internal and external audit requests and activities. Leads remedial activities as the result of audit findings. Defines scope of operational initiatives and adjusts priorities to support workload. Provides subject matter expertise, leadership and guidance to work teams and end users on security policies, standards and procedures and processes. Investigates business processes to understand and implement security requirements weighing business needs and security risks and resolving issues. Researches solutions works with vendors to enhance Security Monitoring Program. Coordinates and documents exceptions to security policy as directed by the Exception Governance Team. Develops training content as needed. Job Duties: In-depth knowledge of Information Technology field and computer systems Must have advanced security knowledge of the organization's existing platforms, systems, databases, and application security and are able to handle most regular issues independently. Advanced analytical thinking, problem solving, quantitative analysis ability. Must have an advanced understanding of Information Security concepts, protocols, industry best practices, and regulatory requirements. Must have advanced proficiency with RACF, TSO and tools used to administer security on the mainframe Must have advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security. Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc. Must have advanced proficiency of UNIX/Linux security and tools used to administer security in these environments Must have advanced proficiency of LDAP groups and user accounts and tools used to administer security in this environment Must have advanced proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL and Oracle Must demonstrate expertise with security management tools Works without daily supervision to meet customer expectations High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Experience using Agile methodology specific tools, languages and specialty skills may vary Our ideal candidate would be someone with experience provisioning access using Microsoft Active Directory, IBM Mainframe TSO, Unix / RIG, Oracle, SQL, PowerShell, and experience with Cloud IAM Security such as Azure IAM, Azure Active Directory environment, and Microsoft Azure Access Controls, basic understanding of Microsoft Security Services (e.g., Microsoft Defender for Identity, Azure Information Protection, Microsoft Cloud App Security), and understanding of Oracle Identity Cloud offering Required Experience: 2+ years of relevant work experience Preferred Education: Bachelor's degree in a related field Required Education: HS diploma or GED Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.
09/28/2026
Full time
Job Description Job Description ASSOCIATE SECURITY SPECIALIST - REMOTE ARC Group has an immediate opportunity for an Associate Security Specialist! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through February 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: Accountable for activities that ensure all users in the organization have the appropriate levels of access to applications, systems and data resources. Evaluates and maintains procedures to safeguard information systems assets from intentional or inadvertent access or destruction. Ensures compliance with Security regulations and laws. Recommends and implements changes to enhance security controls and prevent unauthorized access. Essential functions: Performs a lead role in promotion of security awareness programs, assessing gaps and implementing solutions. Responsible for the end-to-end completion of security requests. Provisions user security roles and manages security groups across systems, platforms, databases, applications, servers, directors and folders. Analyzes existing role structures to improve and streamline structures, security administration and improve end-user experience. Responsible for highly sensitive security access for outsourced vendors and ensuring compliance with policy, regulations and contractual requirements. Accountable for highly sensitive emergency processes. Creates or maintains application scripts and uses application specific tools to create or manage application security. Tracks and documents security issues and requests, actively monitors work queue. Plans, coordinates, communicates, tests and implements audits ensuring that access entitlements are appropriate for job requirements. Creates and coordinates completion of detailed security reports to fulfill audit, management or business owner requirements. Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels. Interfaces with users to understand new capabilities, implement procedures, ensure security procedures have been communicated properly and are being adhered to. Provides input to drive process improvements. Works closely with business areas and IT partners on troubleshooting, pre-implementation activities and to assess application security. Maintains and creates operational procedures and maintains Security Knowledge Base. Performs system monitoring activities, identification and evaluation of security threats, breaches and vulnerabilities. Responds to security alerts. Responsible for on-call release support. Acts as lead liaison for internal and external audit requests and activities. Leads remedial activities as the result of audit findings. Defines scope of operational initiatives and adjusts priorities to support workload. Provides subject matter expertise, leadership and guidance to work teams and end users on security policies, standards and procedures and processes. Investigates business processes to understand and implement security requirements weighing business needs and security risks and resolving issues. Researches solutions works with vendors to enhance Security Monitoring Program. Coordinates and documents exceptions to security policy as directed by the Exception Governance Team. Develops training content as needed. Job Duties: In-depth knowledge of Information Technology field and computer systems Must have advanced security knowledge of the organization's existing platforms, systems, databases, and application security and are able to handle most regular issues independently. Advanced analytical thinking, problem solving, quantitative analysis ability. Must have an advanced understanding of Information Security concepts, protocols, industry best practices, and regulatory requirements. Must have advanced proficiency with RACF, TSO and tools used to administer security on the mainframe Must have advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security. Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc. Must have advanced proficiency of UNIX/Linux security and tools used to administer security in these environments Must have advanced proficiency of LDAP groups and user accounts and tools used to administer security in this environment Must have advanced proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL and Oracle Must demonstrate expertise with security management tools Works without daily supervision to meet customer expectations High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy Experience using Agile methodology specific tools, languages and specialty skills may vary Our ideal candidate would be someone with experience provisioning access using Microsoft Active Directory, IBM Mainframe TSO, Unix / RIG, Oracle, SQL, PowerShell, and experience with Cloud IAM Security such as Azure IAM, Azure Active Directory environment, and Microsoft Azure Access Controls, basic understanding of Microsoft Security Services (e.g., Microsoft Defender for Identity, Azure Information Protection, Microsoft Cloud App Security), and understanding of Oracle Identity Cloud offering Required Experience: 2+ years of relevant work experience Preferred Education: Bachelor's degree in a related field Required Education: HS diploma or GED Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at . ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
09/28/2026
Full time
Job Description Job Description About Us PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Position Summary The System Operations Specialist - EDI serves as the primary liaison between PrismHR clients, insurance carriers, and internal technical teams to plan, configure, and maintain Electronic Data Interchange (EDI) connections that power benefits enrollment, payroll deductions, and related data feeds. This role blends three functions: facilitator, running kickoff and status calls that keep clients, carriers, and internal teams aligned; administrator, configuring, monitoring, and troubleshooting EDI feeds to keep data accurate and on schedule; and project manager, owning EDI implementations end to end, from scoping through testing to go-live and post-launch support. Success in this role requires strong client relationship skills paired with technical fluency to resolve data and connectivity issues independently. Essential Duties & Responsibilities Client Facilitation Serve as the primary point of contact for assigned clients throughout EDI onboarding, implementation, and ongoing support. Lead kickoff, status, and troubleshooting calls between clients, insurance carriers, and internal stakeholders. Translate technical EDI requirements into clear, non-technical guidance for client and carrier contacts. Train client administrators on EDI processes, file review, and issue-reporting procedures. EDI Administration Facilitation of the file creation along with support from an engineer. Maintain accurate records of client EDI setups, carrier specifications, and connection documentation. Partner with carriers and clearinghouses to resolve mapping, format, or connectivity issues. Project Management Own EDI implementation projects end to end: scoping, timeline development, milestone tracking, testing, and go-live. Coordinate cross-functional resources (benefits, payroll, IT, carriers) to keep implementations on schedule. Communicate project status, risks, and open issues to clients and internal leadership. Manage multiple concurrent client implementations, prioritizing based on deadlines and complexity. Identify and recommend process improvements to reduce implementation time and recurring errors. Regular on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills and Ambilities Experience with HR, payroll, or benefits administration platforms; PrismHR experience a plus. Demonstrated project management experience; PMP or similar certification a plus. Excellent verbal and written communication skills, with the ability to manage client relationships professionally under deadline pressure. Strong analytical and troubleshooting skills with high attention to detail. Proficiency in Excel and familiarity with project tracking tools (e.g., Smartsheet, Asana, Jira). Required Education & Experience Bachelor's degree preferred in computer science, information technology, or related field or equivalent combination of experience, skills, and education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Two (2) to Four (4) years of in EDI, benefits administration, HRIS/HR technology, or a related client-facing role. Working knowledge of EDI file formats and standards (e.g., ANSI X) strongly preferred. Experience working in a multi-state or Professional Employer Organization (PEO) preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Work primarily involves sitting for extended periods at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Occasional movement throughout the office and at customer, meeting, conference, or training locations. Visual Acuity: Ability to read and analyze information on a computer screen, with reasonable accommodation as applicable, and in printed materials. Lifting & Carrying: Minimal lifting is required and may include handling documents and light office materials. Travel: Domestic travel up to 25% may involve extended sitting during air or ground transportation and standing or walking during client visits, meetings, and conferences. Mental Demands: Concentration and Analysis: Sustained concentration and analytical thinking are required to interpret technical and business information. Decision Making: Ability to exercise independent judgment and make timely, informed decisions based on customer and project requirements. Attention to Detail: High accuracy is required when documenting requirements, managing project information, and communicating recommendations. Problem-Solving: Continuous need to evaluate and resolve complex or Client implementation and customer issues. Multitasking: Ability to prioritize competing demands and manage multiple projects, schedules, and deadlines. Stress Management: Ability to remain effective in high-pressure, customer-facing situations and adapt to changing project conditions. Communication Demands: Interpersonal Skills: Build productive relationships and communicate effectively with customers, managers, cross-functional teams, and external contacts. Cultural Sensitivity: Communicate respectfully with individuals from diverse backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and accurate requirements, functional design documents, project notes, status updates, emails, and related documentation. Verbal Communication: Facilitate discussions, explain technical and industry concepts, and provide clear instructions and recommendations. Virtual Communication: Regularly use video conferencing, phone systems, and digital collaboration tools to engage customers and internal teams. Presentation Skills: Deliver effective remote and in-person presentations to customers, stakeholders, and industry audiences. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners. Diversity, Equity and Inclusion Program/Affirmative Action Plan: We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion. Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive . click apply for full job details
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
09/28/2026
Full time
Job Description Job Description Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending or from Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: People-First : Emphasizing the importance of people in all aspects of work. Collaboration and Transparency : Valuing teamwork and open communication. Growth Mindset : Encouraging innovation and continuous improvement. Creating Lasting Impact : Focusing on meaningful outcomes and positive change. About the role: Bixal is seeking a Senior Records Information Management Specialist for a project that supports a large-scale outreach and engagement effort, delivering strategic communications, content and creative services, digital strategy, and audience engagement across public-facing websites, applications, and social media platforms. The work is paired with the IT, cybersecurity, and data operations needed to keep that digital presence secure, reliable, and available around the clock. The program's mission is to ensure the intended audience receives timely, accurate, and accessible information about the programs, services, and policies that affect them - with content and platforms built to scale, adapt to changing needs, and hold up to federal compliance and security standards. The Senior Records Information Management Specialist will lead the design, governance, and day-to-day administration of the program's records management function, ensuring that electronic records generated across public-facing websites, applications, and social media platforms are properly captured, controlled, archived, and preserved in accordance with federal recordkeeping law and DoD policy. This role serves as the primary bridge between the content operation and the Government Records Manager, translating recordkeeping requirements into practical, user-centric processes that content and digital teams can execute consistently. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal's mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. Compensation: The salary range for this role is $92,000 - $95,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Administer the organization's records management program, ensuring records of business and mission activity are properly identified, scheduled, captured, and preserved in compliance with federal recordkeeping law and DoD records management policy. Develop, implement, and annually update records management SOPs and guidance, keeping pace with evolving Federal, DoD, and program-specific policy. Develop and maintain a records management plan governing the transfer, accessioning, and eventual disposition of permanent electronic records to the appropriate federal archival authority, and lead execution of related transfer activities. Conduct periodic compliance reviews and risk assessments of the records program, documenting gaps and recommending corrective actions to leadership. Partner with the Government Records Manager and content stakeholders to design intuitive, user-centric records management systems and workflows; conduct user research to identify pain points and streamline compliance. Direct archiving and digital preservation activities, including secure storage, metadata tagging and indexing, and backup/disaster-recovery practices that ensure long-term accountability, availability, and integrity of records. Ensure archived and published content remains tamper-proof, verifiable, and retained per applicable records schedules, conducting regular audits of archiving, access-control, and publishing workflows. Establish and enforce access-control, permissions, and audit-trail practices across content systems to maintain a defensible chain of custody. Ensure records considerations are reflected in broader digital strategy planning, content governance, and reporting. Deliver required records-related compliance and status reporting on established schedules, and brief findings and recommendations to Government stakeholders. Provide subject-matter guidance and training to content and digital teams on records identification, tagging, and retention responsibilities. Other relevant duties as qualified/trained to perform Qualifications: This position requires an active Secret Clearance. BA/BS in Information Science, Library/Archival Studies, Records Management, or a related field. Minimum 10 years of experience in records information management, including electronic records management within a federal or DoD environment. Demonstrated working knowledge of federal records management law, DoD recordkeeping policy, and archival transfer/accessioning processes. Experience developing and maintaining records management SOPs, retention schedules, and compliance reporting. Experience working within a content management system (CMS) environment and coordinating with cross-functional content/digital teams. Strong written communication skills, with experience producing compliance and governance reporting for government stakeholders. Nice to Have Skills and Experience: Certified Records Manager (CRM) or Information Governance Professional (IGP) certification. Familiarity with cloud-hosted content environments and associated backup and disaster-recovery controls. How We Support Our Team: Flex hours 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability and life insurance Commuter benefits Paid Time Off (PTO) 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
09/28/2026
Full time
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
Job Description Job Description Company Description: For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. Specialties: As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: Pressure Management Isolation Valves & Actuation Control Valves & Regulators Process Control & Safety Systems Oil & Gas Automation- fiscal custody metering, controls, and SCADA Reliability Solutions & Services Specialty Pumps & Rotating Equipment Instrumentation Maintenance & Repair Services Duties and Responsibilities Machinery Monitoring & Protection Systems Install, configure, commission, and troubleshoot machinery protection and condition monitoring systems. Configure vibration, process, and asset health monitoring devices and associated infrastructure. Verify sensor installation, signal quality, alarm functionality, and communication integrity. Perform startup, testing, and commissioning activities for online monitoring solutions. Support system upgrades, migrations, and modernization projects. Assist with field acceptance testing and customer turnover activities. Software & System Configuration Install, configure, and maintain machinery health, asset monitoring, and condition monitoring software platforms. Configure assets, measurement points, alarms, databases, users, reporting tools, and system architecture. Perform software updates, patching, backups, and licensing activities. Troubleshoot software, database, and communication-related issues. Provide customer training and technical support. Industrial Networking & Communications Configure and troubleshoot Ethernet-based industrial networks. Assign and manage IP addresses, subnetting, gateways, and network connectivity. Configure and validate industrial communication protocols including Modbus TCP, Modbus RTU, OPC, and similar technologies. Assist customers with cybersecurity requirements, firewall configuration, and network access requests. Integrate monitoring systems with PLCs, DCSs, SCADA systems, historians, and enterprise asset management platforms. Coordinate with plant operations, engineering, automation, and IT personnel to establish secure and reliable communications. Technical Support Provide onsite and remote troubleshooting support. Diagnose hardware, software, communication, and instrumentation issues. Generate detailed service reports and technical documentation. Support emergency callouts and critical customer issues when required. Establish and maintain strong customer relationships through technical expertise and professional service. QUALIFICATIONS: Education/Experience: Associate's Degree in Instrumentation, Electronics, Electrical Technology, Industrial Automation, Computer Networking, Engineering Technology, or equivalent work experience. Minimum 3 years of experience supporting industrial instrumentation, automation, controls, machinery monitoring, reliability systems, or related technologies. Strong technical understanding of industrial instrumentation, automation systems, machinery monitoring, or reliability technologies. Experience installing and commissioning industrial electronic equipment in operating facilities. Experience with Windows-based software installation, configuration, and troubleshooting. Working knowledge of industrial networking principles including TCP/IP communications. Experience configuring IP addresses, switches, gateways, and network connectivity. Experience coordinating with customer IT departments regarding server access, cybersecurity requirements, and firewall exceptions. Ability to interpret electrical drawings, wiring schematics, network diagrams, and technical documentation. Strong troubleshooting and problem-solving skills. Must pass DOT and customer required drug testing. Must meet company requirements for driving privileges. Excellent verbal and written communication skills Preferred proficiency with: Experience with machinery protection and condition monitoring systems. Experience with vibration monitoring, rotating equipment reliability, and asset health technologies. Experience commissioning wireless industrial instrumentation and WirelessHART networks. Experience integrating industrial monitoring systems using Modbus, OPC, MQTT, or similar communication protocols. Experience supporting industrial software applications and databases. Familiarity with machine protection standards such as API 670. Experience supporting reliability programs in refining, petrochemical, chemical, power generation, LNG, pipeline, or manufacturing environments. Knowledge of industrial cybersecurity concepts and network segmentation practices. Basic understanding of vibration analysis and machinery diagnostics.
09/26/2026
Full time
Job Description Job Description Company Description: For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. Specialties: As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: Pressure Management Isolation Valves & Actuation Control Valves & Regulators Process Control & Safety Systems Oil & Gas Automation- fiscal custody metering, controls, and SCADA Reliability Solutions & Services Specialty Pumps & Rotating Equipment Instrumentation Maintenance & Repair Services Duties and Responsibilities Machinery Monitoring & Protection Systems Install, configure, commission, and troubleshoot machinery protection and condition monitoring systems. Configure vibration, process, and asset health monitoring devices and associated infrastructure. Verify sensor installation, signal quality, alarm functionality, and communication integrity. Perform startup, testing, and commissioning activities for online monitoring solutions. Support system upgrades, migrations, and modernization projects. Assist with field acceptance testing and customer turnover activities. Software & System Configuration Install, configure, and maintain machinery health, asset monitoring, and condition monitoring software platforms. Configure assets, measurement points, alarms, databases, users, reporting tools, and system architecture. Perform software updates, patching, backups, and licensing activities. Troubleshoot software, database, and communication-related issues. Provide customer training and technical support. Industrial Networking & Communications Configure and troubleshoot Ethernet-based industrial networks. Assign and manage IP addresses, subnetting, gateways, and network connectivity. Configure and validate industrial communication protocols including Modbus TCP, Modbus RTU, OPC, and similar technologies. Assist customers with cybersecurity requirements, firewall configuration, and network access requests. Integrate monitoring systems with PLCs, DCSs, SCADA systems, historians, and enterprise asset management platforms. Coordinate with plant operations, engineering, automation, and IT personnel to establish secure and reliable communications. Technical Support Provide onsite and remote troubleshooting support. Diagnose hardware, software, communication, and instrumentation issues. Generate detailed service reports and technical documentation. Support emergency callouts and critical customer issues when required. Establish and maintain strong customer relationships through technical expertise and professional service. QUALIFICATIONS: Education/Experience: Associate's Degree in Instrumentation, Electronics, Electrical Technology, Industrial Automation, Computer Networking, Engineering Technology, or equivalent work experience. Minimum 3 years of experience supporting industrial instrumentation, automation, controls, machinery monitoring, reliability systems, or related technologies. Strong technical understanding of industrial instrumentation, automation systems, machinery monitoring, or reliability technologies. Experience installing and commissioning industrial electronic equipment in operating facilities. Experience with Windows-based software installation, configuration, and troubleshooting. Working knowledge of industrial networking principles including TCP/IP communications. Experience configuring IP addresses, switches, gateways, and network connectivity. Experience coordinating with customer IT departments regarding server access, cybersecurity requirements, and firewall exceptions. Ability to interpret electrical drawings, wiring schematics, network diagrams, and technical documentation. Strong troubleshooting and problem-solving skills. Must pass DOT and customer required drug testing. Must meet company requirements for driving privileges. Excellent verbal and written communication skills Preferred proficiency with: Experience with machinery protection and condition monitoring systems. Experience with vibration monitoring, rotating equipment reliability, and asset health technologies. Experience commissioning wireless industrial instrumentation and WirelessHART networks. Experience integrating industrial monitoring systems using Modbus, OPC, MQTT, or similar communication protocols. Experience supporting industrial software applications and databases. Familiarity with machine protection standards such as API 670. Experience supporting reliability programs in refining, petrochemical, chemical, power generation, LNG, pipeline, or manufacturing environments. Knowledge of industrial cybersecurity concepts and network segmentation practices. Basic understanding of vibration analysis and machinery diagnostics.
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
09/26/2026
Full time
Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Job Description Job Description Senior Specialist, Digital Accessibility $45-$55/ hr Remote Houston Area What Matters Most Competitive pay of $45-$55 per hour Primarily remote opportunity with occasional onsite travel Must live within reasonable traveling distance of Houston, Texas Lead accessibility evaluations across websites, applications, documents, graphics, and other digital content Provide expertise around WCAG, Section 508, VPATs, accessibility testing, and remediation Develop training and help educate internal teams on digital accessibility best practices Opportunity to make a meaningful impact on accessible and inclusive digital experiences Why You'll Love This Opportunity If you're passionate about making technology more accessible, this opportunity gives you the ability to influence accessibility well beyond simply identifying compliance issues. You'll serve as a subject matter expert who evaluates digital experiences, helps teams understand and remediate accessibility barriers, develops standards and best practices, and educates stakeholders on creating more inclusive digital content. You'll work across websites, applications, Word documents, PDFs, graphics, social media, and other digital assets while collaborating with technical and nontechnical teams to improve accessibility throughout the organization. Job Description Our client, a large and highly respected organization, is seeking an experienced Senior Specialist, Digital Accessibility to help advance its enterprise digital accessibility program. In this role, you'll conduct accessibility audits and evaluations, document and communicate identified barriers, guide remediation efforts, develop accessibility standards and procedures, and help ensure digital content aligns with organizational policies and applicable accessibility requirements. You'll also serve as an accessibility resource to faculty, staff, technology teams, content owners, and other stakeholders by providing consultation, training, and practical recommendations for creating accessible digital experiences. Responsibilities Conduct accessibility audits and evaluations of websites, applications, documents, and other digital assets Identify accessibility barriers and provide actionable remediation recommendations Guide development and content teams on designing, developing, and testing accessible digital experiences Track identified accessibility issues and follow up with content owners on remediation progress Evaluate accessibility against WCAG, Section 508, and applicable standards Develop and maintain accessibility testing procedures, standards, and best practices Create Accessibility Conformance Reports, QA/validation reports, and VPAT-related documentation Review vendor VPATs and accessibility documentation during technology procurement and implementation Develop accessible document templates and accessibility reporting standards Create training curriculum and conduct accessibility workshops for internal stakeholders Provide guidance on accessible instructional materials and digital media Advise teams on accessibility requirements and remediation strategies Stay current on emerging accessibility standards, technologies, and best practices Collaborate across departments to promote inclusive digital experiences Qualifications & Requirements Required Bachelor's degree in Computer Science, Engineering, or another technology-related field 4+ years of experience working with accessible and assistive technologies 2+ years of experience using automated accessibility testing tools Ability to interpret, analyze, and prioritize automated accessibility testing results Strong knowledge of WCAG and Section 508 Experience evaluating websites and web/mobile applications for accessibility Experience with accessible digital documents Knowledge of assistive technologies, software, applications, online services, and related accessibility solutions Strong analytical, communication, and problem-solving skills Ability to explain accessibility requirements and remediation strategies to technical and nontechnical audiences Technical Skills Experience with technologies and standards such as: WCAG 2.x Section 508 Deque axe or similar accessibility testing tools Siteimprove or comparable accessibility platforms Adobe Acrobat Microsoft Office accessibility HTML5 Accessible Rich Internet Applications ( ARIA ) Automated accessibility testing Manual accessibility validation Assistive technologies What Will Make You Successful The strongest candidates will combine technical accessibility expertise with the ability to help others put accessibility principles into practice. You'll stand out if you can demonstrate experience: Performing both automated and hands-on accessibility evaluations Turning accessibility findings into practical remediation recommendations Working directly with development or content teams to resolve accessibility barriers Evaluating websites, applications, PDFs, Word documents, and other digital content
09/26/2026
Full time
Job Description Job Description Senior Specialist, Digital Accessibility $45-$55/ hr Remote Houston Area What Matters Most Competitive pay of $45-$55 per hour Primarily remote opportunity with occasional onsite travel Must live within reasonable traveling distance of Houston, Texas Lead accessibility evaluations across websites, applications, documents, graphics, and other digital content Provide expertise around WCAG, Section 508, VPATs, accessibility testing, and remediation Develop training and help educate internal teams on digital accessibility best practices Opportunity to make a meaningful impact on accessible and inclusive digital experiences Why You'll Love This Opportunity If you're passionate about making technology more accessible, this opportunity gives you the ability to influence accessibility well beyond simply identifying compliance issues. You'll serve as a subject matter expert who evaluates digital experiences, helps teams understand and remediate accessibility barriers, develops standards and best practices, and educates stakeholders on creating more inclusive digital content. You'll work across websites, applications, Word documents, PDFs, graphics, social media, and other digital assets while collaborating with technical and nontechnical teams to improve accessibility throughout the organization. Job Description Our client, a large and highly respected organization, is seeking an experienced Senior Specialist, Digital Accessibility to help advance its enterprise digital accessibility program. In this role, you'll conduct accessibility audits and evaluations, document and communicate identified barriers, guide remediation efforts, develop accessibility standards and procedures, and help ensure digital content aligns with organizational policies and applicable accessibility requirements. You'll also serve as an accessibility resource to faculty, staff, technology teams, content owners, and other stakeholders by providing consultation, training, and practical recommendations for creating accessible digital experiences. Responsibilities Conduct accessibility audits and evaluations of websites, applications, documents, and other digital assets Identify accessibility barriers and provide actionable remediation recommendations Guide development and content teams on designing, developing, and testing accessible digital experiences Track identified accessibility issues and follow up with content owners on remediation progress Evaluate accessibility against WCAG, Section 508, and applicable standards Develop and maintain accessibility testing procedures, standards, and best practices Create Accessibility Conformance Reports, QA/validation reports, and VPAT-related documentation Review vendor VPATs and accessibility documentation during technology procurement and implementation Develop accessible document templates and accessibility reporting standards Create training curriculum and conduct accessibility workshops for internal stakeholders Provide guidance on accessible instructional materials and digital media Advise teams on accessibility requirements and remediation strategies Stay current on emerging accessibility standards, technologies, and best practices Collaborate across departments to promote inclusive digital experiences Qualifications & Requirements Required Bachelor's degree in Computer Science, Engineering, or another technology-related field 4+ years of experience working with accessible and assistive technologies 2+ years of experience using automated accessibility testing tools Ability to interpret, analyze, and prioritize automated accessibility testing results Strong knowledge of WCAG and Section 508 Experience evaluating websites and web/mobile applications for accessibility Experience with accessible digital documents Knowledge of assistive technologies, software, applications, online services, and related accessibility solutions Strong analytical, communication, and problem-solving skills Ability to explain accessibility requirements and remediation strategies to technical and nontechnical audiences Technical Skills Experience with technologies and standards such as: WCAG 2.x Section 508 Deque axe or similar accessibility testing tools Siteimprove or comparable accessibility platforms Adobe Acrobat Microsoft Office accessibility HTML5 Accessible Rich Internet Applications ( ARIA ) Automated accessibility testing Manual accessibility validation Assistive technologies What Will Make You Successful The strongest candidates will combine technical accessibility expertise with the ability to help others put accessibility principles into practice. You'll stand out if you can demonstrate experience: Performing both automated and hands-on accessibility evaluations Turning accessibility findings into practical remediation recommendations Working directly with development or content teams to resolve accessibility barriers Evaluating websites, applications, PDFs, Word documents, and other digital content
