Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
11/14/2026
Full time
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
Job Description Director of Information Technology Location: Nashville, TN SHR Talent is partnering with a client in Nashville, TN in its search for a Director of Information Technology to lead IT strategy, infrastructure, cybersecurity, and technology operations within a manufacturing environment. This position will oversee enterprise systems, network infrastructure, IT support, and technology initiatives that enhance operational efficiency, production capabilities, and business growth. The ideal candidate will bring strong technical expertise, strategic leadership, and experience supporting IT operations within a manufacturing or industrial environment. Responsibilities Develop and execute IT strategies, technology roadmaps, and infrastructure initiatives aligned with manufacturing operations and business objectives. Oversee daily IT operations, including network infrastructure, systems administration, cybersecurity, cloud platforms, and technical support. Lead, mentor, and manage IT personnel while driving accountability, efficiency, and continuous improvement. Manage and optimize ERP systems, manufacturing applications, and technology integrations to support production, inventory, and supply chain operations. Oversee cybersecurity, data protection, disaster recovery, and business continuity initiatives across IT environments. Lead IT projects, system implementations, infrastructure upgrades, and digital transformation initiatives. Partner with operations, engineering, and executive leadership to identify technology solutions that improve productivity and manufacturing efficiency. Manage IT budgets, vendor relationships, software licensing, and third-party technology providers. Establish IT policies, procedures, and best practices to ensure system reliability, security, and scalability. Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred. 7+ years of progressive IT experience, including 3+ years in an IT management or leadership position. Experience supporting IT infrastructure, enterprise applications, and technology operations within a manufacturing or industrial environment strongly preferred. Strong knowledge of ERP systems, manufacturing technology, network administration, cloud infrastructure, and cybersecurity. Experience with Microsoft 365, Azure, Windows Server, Active Directory, and enterprise IT environments. Familiarity with manufacturing systems, including MES, ERP integrations, operational technology (OT), and production-related applications preferred. Proven experience leading IT teams, managing technology projects, and implementing process improvements. Strong understanding of IT security, disaster recovery, vendor management, and infrastructure planning. Excellent leadership, communication, problem-solving, and cross-functional collaboration skills. Ability to balance strategic IT planning with hands-on technical oversight in a fast-paced manufacturing environment.
11/14/2026
Full time
Job Description Director of Information Technology Location: Nashville, TN SHR Talent is partnering with a client in Nashville, TN in its search for a Director of Information Technology to lead IT strategy, infrastructure, cybersecurity, and technology operations within a manufacturing environment. This position will oversee enterprise systems, network infrastructure, IT support, and technology initiatives that enhance operational efficiency, production capabilities, and business growth. The ideal candidate will bring strong technical expertise, strategic leadership, and experience supporting IT operations within a manufacturing or industrial environment. Responsibilities Develop and execute IT strategies, technology roadmaps, and infrastructure initiatives aligned with manufacturing operations and business objectives. Oversee daily IT operations, including network infrastructure, systems administration, cybersecurity, cloud platforms, and technical support. Lead, mentor, and manage IT personnel while driving accountability, efficiency, and continuous improvement. Manage and optimize ERP systems, manufacturing applications, and technology integrations to support production, inventory, and supply chain operations. Oversee cybersecurity, data protection, disaster recovery, and business continuity initiatives across IT environments. Lead IT projects, system implementations, infrastructure upgrades, and digital transformation initiatives. Partner with operations, engineering, and executive leadership to identify technology solutions that improve productivity and manufacturing efficiency. Manage IT budgets, vendor relationships, software licensing, and third-party technology providers. Establish IT policies, procedures, and best practices to ensure system reliability, security, and scalability. Qualifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred. 7+ years of progressive IT experience, including 3+ years in an IT management or leadership position. Experience supporting IT infrastructure, enterprise applications, and technology operations within a manufacturing or industrial environment strongly preferred. Strong knowledge of ERP systems, manufacturing technology, network administration, cloud infrastructure, and cybersecurity. Experience with Microsoft 365, Azure, Windows Server, Active Directory, and enterprise IT environments. Familiarity with manufacturing systems, including MES, ERP integrations, operational technology (OT), and production-related applications preferred. Proven experience leading IT teams, managing technology projects, and implementing process improvements. Strong understanding of IT security, disaster recovery, vendor management, and infrastructure planning. Excellent leadership, communication, problem-solving, and cross-functional collaboration skills. Ability to balance strategic IT planning with hands-on technical oversight in a fast-paced manufacturing environment.
Job Description The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience - 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience - Bachelor's degree in Computer Science, Math, or a related field - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Knowledge of enterprise IT management frameworks like COBIT or ITIL - Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) - Experience with customer relationship management, especially C-suite level customer engagement - Experience with design of modern, scalable delivery models for technology consulting services - Experience in IT consulting/management with IT Transformation in a customer-facing role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MD, Jessup - 169 600.00 USD annually
11/14/2026
Full time
Job Description The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's. Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features - Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives and exceed customer satisfaction targets About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience - 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience - Bachelor's degree in Computer Science, Math, or a related field - Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Knowledge of enterprise IT management frameworks like COBIT or ITIL - Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP) - Experience with customer relationship management, especially C-suite level customer engagement - Experience with design of modern, scalable delivery models for technology consulting services - Experience in IT consulting/management with IT Transformation in a customer-facing role Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, MD, Jessup - 169 600.00 USD annually
Job Description Role Overview: The Vice President, Workforce Identity and Directory Services, serves as the primary owner of all Active Directory-related infrastructure and strategy. This role leads the design, governance, and modernization of the enterprise identity platform across on-premises, hybrid, and cloud environments. The VP is responsible for developing long-term technology roadmaps, driving security best practices, and partnering with Security, Infrastructure, and Application teams to deliver scalable, resilient identity services aligned with business objectives. Key Responsibilities: Serve as the primary owner and point of contact for all Active Directory infrastructure, strategy, and operations across on-premises and cloud environments. Lead and execute a long-term technology roadmap to modernize the Active Directory environment, including forest and domain consolidation, AD tiering model implementation, strategic reduction and decommissioning of on-premises domain controllers, and accelerating workload migration from on-premises AD to Microsoft Entra ID. Architect and govern enterprise Active Directory Domain Services (AD DS), Active Directory Certificate Services (AD CS), DNS, and DHCP, PKI, ensuring high availability, disaster recovery readiness, and security at scale. Drive the adoption and optimization of Microsoft Entra ID security features, including Conditional Access, Identity Protection, Identity Governance, Workload Identities, and Entra Permissions Management. Govern Entra ID external collaboration and application identity, including cross-tenant access policies, B2B guest account lifecycle, app registration and enterprise application management, API permission and consent policy governance, and service principal security and credential rotation. Manage hybrid Active Directory environments, including Azure AD Connect / Cloud Sync configuration, seamless SSO, pass-through authentication, and directory synchronization health monitoring. Design and enforce Group Policy architecture at scale, including GPO lifecycle management, security baselines, and policy inheritance strategies across complex OU structures. Establish and enforce identity security best practices, policies, and standards across the organization in alignment with zero trust principles and AD tiering models (Enhanced Security Admin Environment). Oversee Kerberos, NTLM, LDAP, and certificate-based authentication protocols, driving migration away from legacy protocols toward modern authentication standards. Lead AD Forest and domain trust management, replication topology optimization, Sites and Services configuration, and schema extension governance. Partner with Security, Compliance, and Risk teams to ensure identity infrastructure meets regulatory and audit requirements, including SOX, NIST, and industry-specific mandates. Oversee incident response, disaster recovery, and root cause analysis for identity-related security events, AD replication failures, and service disruptions. Evaluate emerging identity technologies and industry trends including passwordless authentication, decentralized identity, and AI-driven threat detection to inform strategic planning and investment decisions. Required Qualifications: 10+ years of progressive experience in IT infrastructure with a focus on Active Directory and identity management, including at least 5 years in an architect or senior engineering capacity. Deep knowledge of Microsoft 365 from an identity and access management perspective, including Exchange Online, SharePoint Online, and Teams integration with Entra ID, M365 group and license management, app consent frameworks, service principals, and Microsoft 365 Defender for identity-related threat detection. Deep fluency in authentication and federation protocols, including SAML, OAuth 2.0, OpenID Connect, WS-Federation, Kerberos, LDAP, and NTLM, with a track record of migrating environments away from legacy protocols. Experience implementing passwordless authentication strategies, including FIDO2, Windows Hello for Business, and certificate-based authentication via PKI. Hands-on experience with Active Directory security assessment and hardening tools such as BloodHound, PingCastle, and Purple Knight for attack path analysis and security posture evaluation. Knowledge of service account governance, including Group Managed Service Accounts (gMSA), and endpoint security tooling such as LAPS. Proficiency with PowerShell, Terraform, DSC, and Microsoft Graph API for identity infrastructure automation, reporting, and configuration drift detection. Working knowledge of NIST, SOX, or other regulatory compliance frameworks as they relate to identity management and PKI governance. Microsoft certifications such as Microsoft Certified: Identity and Access Administrator Associate, Azure Solutions Architect Expert, or Cybersecurity Architect Expert. Proven track record of building, mentoring, and managing high-performing identity engineering teams. Excellent communication and stakeholder management skills, to include translating complex identity concepts for non-technical audiences and influence at all levels of the organization. Preferred Qualifications: Identity architecture and strategic technology vision Enterprise security and zero trust mindset Deep technical problem solving across complex, multi-forest AD environments Stakeholder management and executive communication Strong ownership, accountability, and bias toward action Experience in financial services, private equity, or other highly regulated industries.
11/14/2026
Full time
Job Description Role Overview: The Vice President, Workforce Identity and Directory Services, serves as the primary owner of all Active Directory-related infrastructure and strategy. This role leads the design, governance, and modernization of the enterprise identity platform across on-premises, hybrid, and cloud environments. The VP is responsible for developing long-term technology roadmaps, driving security best practices, and partnering with Security, Infrastructure, and Application teams to deliver scalable, resilient identity services aligned with business objectives. Key Responsibilities: Serve as the primary owner and point of contact for all Active Directory infrastructure, strategy, and operations across on-premises and cloud environments. Lead and execute a long-term technology roadmap to modernize the Active Directory environment, including forest and domain consolidation, AD tiering model implementation, strategic reduction and decommissioning of on-premises domain controllers, and accelerating workload migration from on-premises AD to Microsoft Entra ID. Architect and govern enterprise Active Directory Domain Services (AD DS), Active Directory Certificate Services (AD CS), DNS, and DHCP, PKI, ensuring high availability, disaster recovery readiness, and security at scale. Drive the adoption and optimization of Microsoft Entra ID security features, including Conditional Access, Identity Protection, Identity Governance, Workload Identities, and Entra Permissions Management. Govern Entra ID external collaboration and application identity, including cross-tenant access policies, B2B guest account lifecycle, app registration and enterprise application management, API permission and consent policy governance, and service principal security and credential rotation. Manage hybrid Active Directory environments, including Azure AD Connect / Cloud Sync configuration, seamless SSO, pass-through authentication, and directory synchronization health monitoring. Design and enforce Group Policy architecture at scale, including GPO lifecycle management, security baselines, and policy inheritance strategies across complex OU structures. Establish and enforce identity security best practices, policies, and standards across the organization in alignment with zero trust principles and AD tiering models (Enhanced Security Admin Environment). Oversee Kerberos, NTLM, LDAP, and certificate-based authentication protocols, driving migration away from legacy protocols toward modern authentication standards. Lead AD Forest and domain trust management, replication topology optimization, Sites and Services configuration, and schema extension governance. Partner with Security, Compliance, and Risk teams to ensure identity infrastructure meets regulatory and audit requirements, including SOX, NIST, and industry-specific mandates. Oversee incident response, disaster recovery, and root cause analysis for identity-related security events, AD replication failures, and service disruptions. Evaluate emerging identity technologies and industry trends including passwordless authentication, decentralized identity, and AI-driven threat detection to inform strategic planning and investment decisions. Required Qualifications: 10+ years of progressive experience in IT infrastructure with a focus on Active Directory and identity management, including at least 5 years in an architect or senior engineering capacity. Deep knowledge of Microsoft 365 from an identity and access management perspective, including Exchange Online, SharePoint Online, and Teams integration with Entra ID, M365 group and license management, app consent frameworks, service principals, and Microsoft 365 Defender for identity-related threat detection. Deep fluency in authentication and federation protocols, including SAML, OAuth 2.0, OpenID Connect, WS-Federation, Kerberos, LDAP, and NTLM, with a track record of migrating environments away from legacy protocols. Experience implementing passwordless authentication strategies, including FIDO2, Windows Hello for Business, and certificate-based authentication via PKI. Hands-on experience with Active Directory security assessment and hardening tools such as BloodHound, PingCastle, and Purple Knight for attack path analysis and security posture evaluation. Knowledge of service account governance, including Group Managed Service Accounts (gMSA), and endpoint security tooling such as LAPS. Proficiency with PowerShell, Terraform, DSC, and Microsoft Graph API for identity infrastructure automation, reporting, and configuration drift detection. Working knowledge of NIST, SOX, or other regulatory compliance frameworks as they relate to identity management and PKI governance. Microsoft certifications such as Microsoft Certified: Identity and Access Administrator Associate, Azure Solutions Architect Expert, or Cybersecurity Architect Expert. Proven track record of building, mentoring, and managing high-performing identity engineering teams. Excellent communication and stakeholder management skills, to include translating complex identity concepts for non-technical audiences and influence at all levels of the organization. Preferred Qualifications: Identity architecture and strategic technology vision Enterprise security and zero trust mindset Deep technical problem solving across complex, multi-forest AD environments Stakeholder management and executive communication Strong ownership, accountability, and bias toward action Experience in financial services, private equity, or other highly regulated industries.
Job Description Regional Director of Information Technology & Services (Healthcare) Location: Western Arizona / Lower Colorado River Region (100% On-Site Relocation Assistance Not Provided) Position Type: Full-Time, Direct Hire Compensation: $100,000 - $135,000 / year (DOE) Travel: 25% - 50% regional travel (day and overnight) Recruiting Partner: PMC Medical Staffing Position Overview PMC Medical Staffing has been retained by a leading regional healthcare network to recruit a Regional Director of Information Technology & Services (IT&S) . This executive IT leadership position serves as the senior technology authority across an integrated multi-facility healthcare market. Working as the primary bridge between local executive teams, clinical directors, and corporate enterprise IT governance, you will guide digital strategy, guarantee infrastructure resilience, ensure strict regulatory compliance, and align local technical capabilities with modern patient-care delivery standards. Core Responsibilities Strategic Governance & Enterprise Alignment Serve as the senior liaison connecting local hospital leadership, regional stakeholders, and enterprise IT executives to ensure market-level clinical workflows and infrastructure needs are represented in long-term technology roadmaps. Actively engage in enterprise IT steering committees, ensuring system-wide data governance, zero-trust cybersecurity policies, and IT architectural standards are executed across local operations. Formulate and drive annual technology strategic plans that directly advance institutional clinical outcomes, operational throughput, and organizational security. Operational Leadership & Service Delivery Direct day-to-day healthcare IT operations across all regional sites, encompassing LAN/WAN infrastructure, enterprise clinical applications, data centers, end-user support, and technical services. Enforce rigorous IT Service Management (ITSM) workflows, change-control protocols, and rapid incident response frameworks to uphold continuous high availability across critical clinical and operational platforms. Maintain rigorous adherence to all federal and state regulatory mandates (including HIPAA,HITECH, and Joint Commission standards); direct IT readiness and evidence delivery for all accreditation reviews and security audits. Enterprise Projects & Change Enablement Oversee the regional deployment of enterprise-wide initiatives, including electronic health record (EHR) enhancements, core infrastructure modernization, security stack overhauls, and the mitigation of data center technical debt. Serve as the key change management sponsor across all facilities, championing clinical adoption of emerging technologies through clear communication, tailored user education, and direct workflow support. Stakeholder Collaboration & Vendor Oversight Cultivate close working partnerships across medical staff, nursing executives, facility administrators,and centralized technical teams to align technology deployments with bedside priorities. Direct third-party vendor relationships, contract execution, and hardware/software procurement in compliance with corporate enterprise vendor-management policies. Fiscal Stewardship & Resource Optimization Partner with regional executive financial leadership to direct capital and operational IT expenditures,identify workflow automations, and eliminate technical redundancies. Champion efficiency measures that maximize system ROI while protecting patient data and bedside workflows. Team Leadership & Talent Development Lead, recruit, and mentor a multidisciplinary market IT workforce, creating an environment centered on technical excellence, accountability, and ongoing skill development. Oversee team succession planning, performance benchmarking, and workload balancing across the market. Candidate Qualifications Minimum Qualifications (Must-Have) Education & Experience: Bachelor's degree in Computer Science, Management Information Systems (MIS), Healthcare Administration, Business, or a related discipline OR 7+ years of equivalent, verifiable professional IT experience in lieu of a degree. Leadership Background: 5+ years of progressive IT leadership experience, including a minimum of 3 years in healthcare IT environments spanning multi-facility, regional, or enterprise networks . Clinical & Cross-Functional Acumen: Demonstrated history of successfully partnering with executive leadership, hospital administrators, physicians, and clinical staff to align technology with healthcare delivery. On-Site & Travel Commitment: Ability to work 100% on-site within the Western Arizona market with the capacity to travel 25% to 50% across regional facilities as required. Preferred Qualifications (Nice-to-Have) Direct leadership experience managing acute-care hospital IT infrastructure, inpatient/outpatient EHR platforms, multi-layered cybersecurity, and complex clinical rollouts. Proven background managing departmental budgets, vendor SLAs, and distributed technical support teams across acute and ambulatory sites. In-depth understanding of healthcare compliance standards, accreditation audits, and emerging digital health ecosystems. Work Environment & Physical Demands Primary duties are conducted on-site across climate-controlled administrative offices, hospital data centers, and active clinical environments. Walking rounds within clinical facilities may involve proximity to standard medical center operating environments, adhering strictly to facility infection control, biosafety, and PPE guidelines. Requires standard business schedule availability (typically 8:00 AM - 5:00 PM, Monday through Friday), with flexibility required to support critical system upgrades, emergency incidents, or operational escalations. Total Rewards & Benefits Package Health & Wellness: Comprehensive medical, dental, and vision insurance packages with multiple tier options for employees and dependents. Financial Protection: Employer-provided life and AD&D insurance; short-term and long-term disability; supplemental critical illness and accident policies. Retirement: 401(k) plan featuring an employer match program. Time Off: Generous Paid Time Off (PTO) bank and paid family leave policies. Professional Growth: Tuition assistance, professional certification reimbursement, and ongoing leadership development programs. Wellness Perks: Access to employee assistance programs (EAP), virtual care options,and health wellness incentives. Who We Are: For over 30 years, PMC Medical Staffing has been more than just a staffing agency-we've been a career partner for thousands of healthcare professionals nationwide. Whether you're seeking travel assignments, per diem flexibility, permanent placements, or something in between, we connect you with rewarding opportunities at top-tier healthcare facilities across the country. Not sure if this role is the perfect fit? Apply anyway! We work with healthcare professionals across specialties, locations, and experience levels. Even if this specific position isn't right for you, we likely have others that are. Let's start a conversation about where your career could go next! Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
11/14/2026
Full time
Job Description Regional Director of Information Technology & Services (Healthcare) Location: Western Arizona / Lower Colorado River Region (100% On-Site Relocation Assistance Not Provided) Position Type: Full-Time, Direct Hire Compensation: $100,000 - $135,000 / year (DOE) Travel: 25% - 50% regional travel (day and overnight) Recruiting Partner: PMC Medical Staffing Position Overview PMC Medical Staffing has been retained by a leading regional healthcare network to recruit a Regional Director of Information Technology & Services (IT&S) . This executive IT leadership position serves as the senior technology authority across an integrated multi-facility healthcare market. Working as the primary bridge between local executive teams, clinical directors, and corporate enterprise IT governance, you will guide digital strategy, guarantee infrastructure resilience, ensure strict regulatory compliance, and align local technical capabilities with modern patient-care delivery standards. Core Responsibilities Strategic Governance & Enterprise Alignment Serve as the senior liaison connecting local hospital leadership, regional stakeholders, and enterprise IT executives to ensure market-level clinical workflows and infrastructure needs are represented in long-term technology roadmaps. Actively engage in enterprise IT steering committees, ensuring system-wide data governance, zero-trust cybersecurity policies, and IT architectural standards are executed across local operations. Formulate and drive annual technology strategic plans that directly advance institutional clinical outcomes, operational throughput, and organizational security. Operational Leadership & Service Delivery Direct day-to-day healthcare IT operations across all regional sites, encompassing LAN/WAN infrastructure, enterprise clinical applications, data centers, end-user support, and technical services. Enforce rigorous IT Service Management (ITSM) workflows, change-control protocols, and rapid incident response frameworks to uphold continuous high availability across critical clinical and operational platforms. Maintain rigorous adherence to all federal and state regulatory mandates (including HIPAA,HITECH, and Joint Commission standards); direct IT readiness and evidence delivery for all accreditation reviews and security audits. Enterprise Projects & Change Enablement Oversee the regional deployment of enterprise-wide initiatives, including electronic health record (EHR) enhancements, core infrastructure modernization, security stack overhauls, and the mitigation of data center technical debt. Serve as the key change management sponsor across all facilities, championing clinical adoption of emerging technologies through clear communication, tailored user education, and direct workflow support. Stakeholder Collaboration & Vendor Oversight Cultivate close working partnerships across medical staff, nursing executives, facility administrators,and centralized technical teams to align technology deployments with bedside priorities. Direct third-party vendor relationships, contract execution, and hardware/software procurement in compliance with corporate enterprise vendor-management policies. Fiscal Stewardship & Resource Optimization Partner with regional executive financial leadership to direct capital and operational IT expenditures,identify workflow automations, and eliminate technical redundancies. Champion efficiency measures that maximize system ROI while protecting patient data and bedside workflows. Team Leadership & Talent Development Lead, recruit, and mentor a multidisciplinary market IT workforce, creating an environment centered on technical excellence, accountability, and ongoing skill development. Oversee team succession planning, performance benchmarking, and workload balancing across the market. Candidate Qualifications Minimum Qualifications (Must-Have) Education & Experience: Bachelor's degree in Computer Science, Management Information Systems (MIS), Healthcare Administration, Business, or a related discipline OR 7+ years of equivalent, verifiable professional IT experience in lieu of a degree. Leadership Background: 5+ years of progressive IT leadership experience, including a minimum of 3 years in healthcare IT environments spanning multi-facility, regional, or enterprise networks . Clinical & Cross-Functional Acumen: Demonstrated history of successfully partnering with executive leadership, hospital administrators, physicians, and clinical staff to align technology with healthcare delivery. On-Site & Travel Commitment: Ability to work 100% on-site within the Western Arizona market with the capacity to travel 25% to 50% across regional facilities as required. Preferred Qualifications (Nice-to-Have) Direct leadership experience managing acute-care hospital IT infrastructure, inpatient/outpatient EHR platforms, multi-layered cybersecurity, and complex clinical rollouts. Proven background managing departmental budgets, vendor SLAs, and distributed technical support teams across acute and ambulatory sites. In-depth understanding of healthcare compliance standards, accreditation audits, and emerging digital health ecosystems. Work Environment & Physical Demands Primary duties are conducted on-site across climate-controlled administrative offices, hospital data centers, and active clinical environments. Walking rounds within clinical facilities may involve proximity to standard medical center operating environments, adhering strictly to facility infection control, biosafety, and PPE guidelines. Requires standard business schedule availability (typically 8:00 AM - 5:00 PM, Monday through Friday), with flexibility required to support critical system upgrades, emergency incidents, or operational escalations. Total Rewards & Benefits Package Health & Wellness: Comprehensive medical, dental, and vision insurance packages with multiple tier options for employees and dependents. Financial Protection: Employer-provided life and AD&D insurance; short-term and long-term disability; supplemental critical illness and accident policies. Retirement: 401(k) plan featuring an employer match program. Time Off: Generous Paid Time Off (PTO) bank and paid family leave policies. Professional Growth: Tuition assistance, professional certification reimbursement, and ongoing leadership development programs. Wellness Perks: Access to employee assistance programs (EAP), virtual care options,and health wellness incentives. Who We Are: For over 30 years, PMC Medical Staffing has been more than just a staffing agency-we've been a career partner for thousands of healthcare professionals nationwide. Whether you're seeking travel assignments, per diem flexibility, permanent placements, or something in between, we connect you with rewarding opportunities at top-tier healthcare facilities across the country. Not sure if this role is the perfect fit? Apply anyway! We work with healthcare professionals across specialties, locations, and experience levels. Even if this specific position isn't right for you, we likely have others that are. Let's start a conversation about where your career could go next! Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Description: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration - Approximately 60% Perform daily monitoring of internal and external managed infrastructures. Administer, maintain, and improve ComTec's managed services technology stack. Provide behind-the-scenes technical support to service desk and field technical teams. Monitor alerts and identify opportunities to proactively resolve recurring customer issues. Continually improve managed services alerting, monitoring, scripting, and automation. Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues. Perform network and infrastructure health analysis for managed services customers. Assist with reporting on the health, performance, and security of managed customer environments. Identify root causes of recurring technical issues and develop solutions to reduce future incidents. Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies. Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration - Approximately 40% Provide onsite and remote technical support for ComTec customers. Maintain an 80% billable utilization goal during designated customer-service/field days. Respond to customer inquiries in a courteous and professional manner. Troubleshoot and resolve escalated service desk and customer infrastructure issues. Provide desktop, server, Microsoft 365, network, and related infrastructure support. Administer and maintain user accounts, permissions, email, and related services. Perform remote and onsite scheduled maintenance. Troubleshoot workstation, server, networking, firewall, backup, and software issues. Create, document, update, and escalate customer issues according to established ticketing standards and SLAs. Monitor assigned tickets and tasks through resolution or appropriate escalation. Accurately maintain case notes, time entries, documentation, and resolutions. Follow established change-management and customer-support procedures. Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities Participate in the emergency on-call rotation. Maintain accurate and timely timesheets and service documentation. Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members. Take ownership of assigned issues through resolution while recognizing when escalation is appropriate. Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments. Perform other duties as required. Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: Microsoft Windows Server Microsoft Active Directory and Entra ID Microsoft 365 Microsoft Intune Hyper-V and virtualization technologies N-central RMM or similar remote monitoring and management platforms Endpoint detection and response/security technologies such as SentinelOne Enterprise backup and disaster recovery solutions DNS, DHCP, TCP/IP, Internet connectivity, and mail flow Firewalls and network infrastructure, including SonicWall HP and Dell server/workstation hardware Windows workstation operating systems Microsoft Office applications Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES Strong written and verbal communication skills. Pleasant and professional demeanor in all customer and internal communications. Strong organizational and time-management skills. Ability to transition effectively between proactive administrative work and customer-facing technical support. Ability to manage multiple priorities and changing customer needs. Resourceful problem solver with sound judgment and effective decision-making abilities. Ability to work independently without direct supervision. Owns issues through resolution while understanding when and how to escalate. Demonstrates empathy and professionalism when working with users. Ability to work effectively with customers at all levels, from executives and IT personnel to end users. Operates with customer satisfaction in mind. Energy, enthusiasm, curiosity, and a results-oriented mindset. Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE Bachelor's degree in Information Technology or related discipline preferred. 3-5+ years of relevant IT experience supporting business technology environments. Experience in an MSP or other multi-customer technical environment preferred. Experience providing both remote and onsite technical support preferred. Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS Regular use of computers and standard office equipment. Ability to remain calm and professional in stressful technical situations. Ability to perform the administrative functions expected of the position. Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs. An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days. Ability to travel locally to customer locations as required. Ability to occasionally work evenings or weekends as customer or business needs require. Valid driver's license and reliable personal vehicle. Participation in the department's emergency on-call rotation is required. Compensation details: 32-40 Hourly Wage PI36f6c46e5-
11/13/2026
Full time
Description: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration - Approximately 60% Perform daily monitoring of internal and external managed infrastructures. Administer, maintain, and improve ComTec's managed services technology stack. Provide behind-the-scenes technical support to service desk and field technical teams. Monitor alerts and identify opportunities to proactively resolve recurring customer issues. Continually improve managed services alerting, monitoring, scripting, and automation. Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues. Perform network and infrastructure health analysis for managed services customers. Assist with reporting on the health, performance, and security of managed customer environments. Identify root causes of recurring technical issues and develop solutions to reduce future incidents. Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies. Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration - Approximately 40% Provide onsite and remote technical support for ComTec customers. Maintain an 80% billable utilization goal during designated customer-service/field days. Respond to customer inquiries in a courteous and professional manner. Troubleshoot and resolve escalated service desk and customer infrastructure issues. Provide desktop, server, Microsoft 365, network, and related infrastructure support. Administer and maintain user accounts, permissions, email, and related services. Perform remote and onsite scheduled maintenance. Troubleshoot workstation, server, networking, firewall, backup, and software issues. Create, document, update, and escalate customer issues according to established ticketing standards and SLAs. Monitor assigned tickets and tasks through resolution or appropriate escalation. Accurately maintain case notes, time entries, documentation, and resolutions. Follow established change-management and customer-support procedures. Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities Participate in the emergency on-call rotation. Maintain accurate and timely timesheets and service documentation. Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members. Take ownership of assigned issues through resolution while recognizing when escalation is appropriate. Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments. Perform other duties as required. Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: Microsoft Windows Server Microsoft Active Directory and Entra ID Microsoft 365 Microsoft Intune Hyper-V and virtualization technologies N-central RMM or similar remote monitoring and management platforms Endpoint detection and response/security technologies such as SentinelOne Enterprise backup and disaster recovery solutions DNS, DHCP, TCP/IP, Internet connectivity, and mail flow Firewalls and network infrastructure, including SonicWall HP and Dell server/workstation hardware Windows workstation operating systems Microsoft Office applications Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES Strong written and verbal communication skills. Pleasant and professional demeanor in all customer and internal communications. Strong organizational and time-management skills. Ability to transition effectively between proactive administrative work and customer-facing technical support. Ability to manage multiple priorities and changing customer needs. Resourceful problem solver with sound judgment and effective decision-making abilities. Ability to work independently without direct supervision. Owns issues through resolution while understanding when and how to escalate. Demonstrates empathy and professionalism when working with users. Ability to work effectively with customers at all levels, from executives and IT personnel to end users. Operates with customer satisfaction in mind. Energy, enthusiasm, curiosity, and a results-oriented mindset. Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE Bachelor's degree in Information Technology or related discipline preferred. 3-5+ years of relevant IT experience supporting business technology environments. Experience in an MSP or other multi-customer technical environment preferred. Experience providing both remote and onsite technical support preferred. Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS Regular use of computers and standard office equipment. Ability to remain calm and professional in stressful technical situations. Ability to perform the administrative functions expected of the position. Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs. An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days. Ability to travel locally to customer locations as required. Ability to occasionally work evenings or weekends as customer or business needs require. Valid driver's license and reliable personal vehicle. Participation in the department's emergency on-call rotation is required. Compensation details: 32-40 Hourly Wage PI36f6c46e5-
Join our client as the Vice President and Chief Information Officer and play a pivotal role in shaping the future of technology within this company. This executive level position offers a unique opportunity to lead a dynamic IT team, drive strategic initiatives, and implement innovative solutions. As CIO, you will be at the forefront of advancing enterprise technology, overseeing critical functions such as infrastructure, security, data analytics, and AI, all while collaborating with senior leadership to deliver measurable business impact. This role requires a visionary leader with proven expertise in IT strategy, governance, and vendor management, and a passion for fostering a forward thinking, high-performing IT culture. Compensation Salary range: $270,000 to $315,000 salary listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Candidates must be local to the Boston area to be considered as their on-site requirement is x2 days/week. Responsibilities Develop and execute a comprehensive enterprise technology roadmap aligned with organizational priorities, modernizing the IT environment and improving operational efficiency, data quality, scalability, and user experience. Advance data and analytics capabilities through the integration of new datasets and the responsible, secure adoption of AI and emerging technologies. Oversee IT governance, cybersecurity, compliance, technology standards, risk management, and vendor relationships while fostering collaboration, accountability, and continuous innovation across the organization. Lead and develop a high performing IT leadership team while overseeing budgets, resources, strategic investments, and technology solutions to maximize organizational impact and maintain fiscal responsibility. Serve as a trusted advisor to executive leadership and the Board, translating complex technology strategies, risks, and opportunities into clear, actionable insights, while supporting the evolving needs of the organization. Requirements Bachelor's degree in Information Technology, Computer Science, Business, or a related field; MBA preferred, with 10-15 years of progressive senior IT leadership experience, including CIO or equivalent executive level experience. Proven success developing and executing enterprise technology strategies, transformation roadmaps, and large-scale initiatives within complex, matrixed, and regulated organizations. Deep knowledge of IT infrastructure, cybersecurity, data and analytics, AI, governance, vendor management, and enterprise technology environments. Demonstrated experience leading large IT organizations and multiple directors, managing significant budgets and resources, and driving scalable, sustainable technology investments. Proven ability to advise and present to executive leadership and governing bodies, translating complex technical concepts into clear business implications and actionable recommendations, with exceptional communication and relationship building skills. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
11/13/2026
Full time
Join our client as the Vice President and Chief Information Officer and play a pivotal role in shaping the future of technology within this company. This executive level position offers a unique opportunity to lead a dynamic IT team, drive strategic initiatives, and implement innovative solutions. As CIO, you will be at the forefront of advancing enterprise technology, overseeing critical functions such as infrastructure, security, data analytics, and AI, all while collaborating with senior leadership to deliver measurable business impact. This role requires a visionary leader with proven expertise in IT strategy, governance, and vendor management, and a passion for fostering a forward thinking, high-performing IT culture. Compensation Salary range: $270,000 to $315,000 salary listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Candidates must be local to the Boston area to be considered as their on-site requirement is x2 days/week. Responsibilities Develop and execute a comprehensive enterprise technology roadmap aligned with organizational priorities, modernizing the IT environment and improving operational efficiency, data quality, scalability, and user experience. Advance data and analytics capabilities through the integration of new datasets and the responsible, secure adoption of AI and emerging technologies. Oversee IT governance, cybersecurity, compliance, technology standards, risk management, and vendor relationships while fostering collaboration, accountability, and continuous innovation across the organization. Lead and develop a high performing IT leadership team while overseeing budgets, resources, strategic investments, and technology solutions to maximize organizational impact and maintain fiscal responsibility. Serve as a trusted advisor to executive leadership and the Board, translating complex technology strategies, risks, and opportunities into clear, actionable insights, while supporting the evolving needs of the organization. Requirements Bachelor's degree in Information Technology, Computer Science, Business, or a related field; MBA preferred, with 10-15 years of progressive senior IT leadership experience, including CIO or equivalent executive level experience. Proven success developing and executing enterprise technology strategies, transformation roadmaps, and large-scale initiatives within complex, matrixed, and regulated organizations. Deep knowledge of IT infrastructure, cybersecurity, data and analytics, AI, governance, vendor management, and enterprise technology environments. Demonstrated experience leading large IT organizations and multiple directors, managing significant budgets and resources, and driving scalable, sustainable technology investments. Proven ability to advise and present to executive leadership and governing bodies, translating complex technical concepts into clear business implications and actionable recommendations, with exceptional communication and relationship building skills. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Leads strategy, architecture, modernization, governance, and operations for enterprise systems and network infrastructure supporting 24/7 marine terminal and corporate operations. Oversees network, telecommunications, cloud, data center, storage, identity, platforms, service delivery, resilience, vendors, budgets, and workforce development while partnering with cybersecurity and executive leadership. Responsibilities Develop and execute enterprise infrastructure strategy, standards, governance, and multi-year roadmaps. Oversee networking, telecommunications, wireless, carrier services, and operational technology connectivity. Lead administration and modernization of cloud, server, storage, virtualization, identity, collaboration, and platform services. Ensure infrastructure availability, resilience, performance, incident response, and disaster recovery readiness. Partner with cybersecurity leadership on secure architecture, Zero Trust, vulnerabilities, audits, and risk management. Guide infrastructure investments, vendors, budgets, automation initiatives, and workforce development. Required Skills Enterprise infrastructure strategy Network architecture and operations Telecommunications and wireless infrastructure Cloud and hybrid infrastructure Server and systems administration Data center and storage management Virtualization Identity and access infrastructure Disaster recovery and business continuity Infrastructure governance and service-level management
11/12/2026
Full time
Leads strategy, architecture, modernization, governance, and operations for enterprise systems and network infrastructure supporting 24/7 marine terminal and corporate operations. Oversees network, telecommunications, cloud, data center, storage, identity, platforms, service delivery, resilience, vendors, budgets, and workforce development while partnering with cybersecurity and executive leadership. Responsibilities Develop and execute enterprise infrastructure strategy, standards, governance, and multi-year roadmaps. Oversee networking, telecommunications, wireless, carrier services, and operational technology connectivity. Lead administration and modernization of cloud, server, storage, virtualization, identity, collaboration, and platform services. Ensure infrastructure availability, resilience, performance, incident response, and disaster recovery readiness. Partner with cybersecurity leadership on secure architecture, Zero Trust, vulnerabilities, audits, and risk management. Guide infrastructure investments, vendors, budgets, automation initiatives, and workforce development. Required Skills Enterprise infrastructure strategy Network architecture and operations Telecommunications and wireless infrastructure Cloud and hybrid infrastructure Server and systems administration Data center and storage management Virtualization Identity and access infrastructure Disaster recovery and business continuity Infrastructure governance and service-level management
Housing Authority of San Luis Obispo (CA)
Paso Robles, California
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
11/12/2026
Full time
Job Description The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting . click apply for full job details
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Data Scientist is the senior technical and scientific leader for AbbVie's omnichannel engagement analytics, a data and analytics-driven engagement optimization program spanning channel mix, content, field representative call planning, and orchestration. Operating within the APEX Enterprise Advanced Analytics and Innovation team, this role sets the multi-year science vision for personalized commercial engagement and is accountable for the technical strategy, methodology, and scientific rigor of the AI/ML and statistical solutions that power it. Reporting to the Associate Director, Data Science, the Principal is a thought partner to commercial and analytics leadership: shaping which problems are worth solving, forming and defending a point of view on how AI creates measurable business value, and partnering with product owners to turn that vision into scalable solutions. The role combines deep, hands-on expertise in applied machine learning, generative AI, causal inference, and experimentation with the consultative skill to align a complex stakeholder ecosystem around the right answer. Key Responsibilities Define the Data Science vision: Own the multi-year Data Science vision and technical roadmap for omnichannel engagement analytics, anticipating where both the business and the field of AI are heading. Shape how AI creates business value: identify, size, and prioritize opportunities where AI can drive measurable commercial impact, build the business case, and influence senior leadership decisions on where to invest. Lead hands-on with Gen-AI: Personally use AI-assisted development and agentic tools to prototype, test hypotheses, and demonstrate value quickly; build LLM-backed systems using advanced RAG and context engineering, paired with rigorous scientific evaluation frameworks to scale highly reliable omnichannel recommendations. Lead the design of predictive and causal models: Develop next-best-action, recommendation, and sequential decision models that inform customer engagement and resource allocation using complex, multi-source data. Own measurement science: set the standard for measuring effectiveness, incrementality, and business impact using experimental and quasi-experimental methods, so that AI investments are evaluated rigorously. Partner with product owners to shape problems, not just fulfill requirements: co-define business outcomes, scope, and success metrics, and translate them into scalable technical solutions. Navigate a complex stakeholder ecosystem: build alignment across brand and marketing leaders, field sales and operations, Medical, Legal and Regulatory (MLR), Compliance, BTS, Digital Lab, and external vendors; reframe requests into well-posed problems and resolve competing priorities. Communicate with executive impact: translate complex methods and findings into clear recommendations and compelling narratives for executive and non-technical audiences. Productionize at scale: Partner with BTS, Digital Lab, engineering, and platform teams to deploy, monitor, and manage the lifecycle of AI/ML solutions. Raise the bar for scientific rigor: establish best practices in model development, code quality, reproducibility, peer review, and responsible AI across the data science community. Be a thought leader: stay at the forefront of research and practice in machine learning, generative AI, and causal inference; bring new ideas into the team; provoke rigorous analytical debate; and represent AbbVie's point of view internally and in the broader analytics community. Supervisory / Management Responsibilities This role does not carry formal direct report responsibilities but is expected to act as a technical leader and mentor across the broader data science community, raising the bar on scientific rigor and hands-on AI practice. The Principal Data Scientist may lead technical workstreams with external analytics vendors and partners, including oversight of deliverable quality and methodology validation. Key Competencies Scientific Engineering Depth: Deep expertise in machine learning, causal inference, and generative AI, combined with strong engineering discipline in reproducibility, deployment, and enterprise integration. AI Fluency and Bias to Action: Uses AI hands-on in daily work to prototype, analyze, and build; critically evaluates AI output; and turns ideas into working solutions quickly. Business Judgment and Problem-Framing: Translates ambiguous business challenges into well-scoped problems, connects technical choices to commercial value, and sets long-term technical direction while staying close to delivery. Stakeholder Navigation and Executive Influence: Reads organizational dynamics to build alignment across commercial, regulatory, and technology partners, earning trust as a thought partner to win support from senior leaders. Thought Leadership: Challenges conventional thinking and sparks meaningful analytical debate with peers and executives. Qualifications Education Bachelor's Degree in Statistics, Mathematics, Computer Science, Engineering, or another quantitative discipline required; Master's or PhD in a quantitative field strongly preferred. Required Experience 8+ years of experience in data science, machine learning, or applied science (or 6+ years with a PhD), with a track record of delivering production-quality models that drove measurable business impact. Demonstrated experience setting technical direction for a portfolio of AI/ML solutions and influencing decisions of senior business leaders. Experience building personalization, recommendation, decision-optimization, or marketing-science solutions, in any industry. Deep hands-on expertise in causal inference and experimentation, including A/B testing and quasi-experimental methods, to measure business impact. Demonstrated hands-on experience using generative AI and AI-assisted development tools (e.g., LLM APIs, AI coding assistants, agent frameworks) to prototype and deliver solutions, with concrete examples that can be walked through during the interview process. Expert proficiency in Python and SQL, with experience in deep learning frameworks (e.g., PyTorch, TensorFlow) and distributed data processing. Experience productionizing AI/ML solutions in cloud environments, including deployment, monitoring, and lifecycle management. Track record of leading initiatives across complex, cross-functional stakeholder environments and presenting to executive audiences. Preferred Experience Commercial analytics experience in pharmaceutical, biotech, healthcare, or life sciences, including familiarity with data sources such as IQVIA, Symphony Health, APLD, or similar Rx, claims, and engagement data. Experience in omnichannel analytics, such as journey analysis, touchpoint measurement, closed-loop measurement, or next-best-action for HCP or patient engagement. Experience with advanced ML and optimization methods, including reinforcement learning, multi-armed bandits, transformers, and other approaches for sequential or recommendation use cases. Experience building LLM-based and agentic AI systems, including orchestration frameworks, evaluation, and integration through APIs and pipelines. Experience with cloud ML platforms and MLOps tools such as Azure ML, Databricks, and MLflow. External visibility through conference talks, publications, patents, open-source contributions, or recognized industry thought leadership. Experience working in agile product development environments. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity . click apply for full job details
11/11/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Data Scientist is the senior technical and scientific leader for AbbVie's omnichannel engagement analytics, a data and analytics-driven engagement optimization program spanning channel mix, content, field representative call planning, and orchestration. Operating within the APEX Enterprise Advanced Analytics and Innovation team, this role sets the multi-year science vision for personalized commercial engagement and is accountable for the technical strategy, methodology, and scientific rigor of the AI/ML and statistical solutions that power it. Reporting to the Associate Director, Data Science, the Principal is a thought partner to commercial and analytics leadership: shaping which problems are worth solving, forming and defending a point of view on how AI creates measurable business value, and partnering with product owners to turn that vision into scalable solutions. The role combines deep, hands-on expertise in applied machine learning, generative AI, causal inference, and experimentation with the consultative skill to align a complex stakeholder ecosystem around the right answer. Key Responsibilities Define the Data Science vision: Own the multi-year Data Science vision and technical roadmap for omnichannel engagement analytics, anticipating where both the business and the field of AI are heading. Shape how AI creates business value: identify, size, and prioritize opportunities where AI can drive measurable commercial impact, build the business case, and influence senior leadership decisions on where to invest. Lead hands-on with Gen-AI: Personally use AI-assisted development and agentic tools to prototype, test hypotheses, and demonstrate value quickly; build LLM-backed systems using advanced RAG and context engineering, paired with rigorous scientific evaluation frameworks to scale highly reliable omnichannel recommendations. Lead the design of predictive and causal models: Develop next-best-action, recommendation, and sequential decision models that inform customer engagement and resource allocation using complex, multi-source data. Own measurement science: set the standard for measuring effectiveness, incrementality, and business impact using experimental and quasi-experimental methods, so that AI investments are evaluated rigorously. Partner with product owners to shape problems, not just fulfill requirements: co-define business outcomes, scope, and success metrics, and translate them into scalable technical solutions. Navigate a complex stakeholder ecosystem: build alignment across brand and marketing leaders, field sales and operations, Medical, Legal and Regulatory (MLR), Compliance, BTS, Digital Lab, and external vendors; reframe requests into well-posed problems and resolve competing priorities. Communicate with executive impact: translate complex methods and findings into clear recommendations and compelling narratives for executive and non-technical audiences. Productionize at scale: Partner with BTS, Digital Lab, engineering, and platform teams to deploy, monitor, and manage the lifecycle of AI/ML solutions. Raise the bar for scientific rigor: establish best practices in model development, code quality, reproducibility, peer review, and responsible AI across the data science community. Be a thought leader: stay at the forefront of research and practice in machine learning, generative AI, and causal inference; bring new ideas into the team; provoke rigorous analytical debate; and represent AbbVie's point of view internally and in the broader analytics community. Supervisory / Management Responsibilities This role does not carry formal direct report responsibilities but is expected to act as a technical leader and mentor across the broader data science community, raising the bar on scientific rigor and hands-on AI practice. The Principal Data Scientist may lead technical workstreams with external analytics vendors and partners, including oversight of deliverable quality and methodology validation. Key Competencies Scientific Engineering Depth: Deep expertise in machine learning, causal inference, and generative AI, combined with strong engineering discipline in reproducibility, deployment, and enterprise integration. AI Fluency and Bias to Action: Uses AI hands-on in daily work to prototype, analyze, and build; critically evaluates AI output; and turns ideas into working solutions quickly. Business Judgment and Problem-Framing: Translates ambiguous business challenges into well-scoped problems, connects technical choices to commercial value, and sets long-term technical direction while staying close to delivery. Stakeholder Navigation and Executive Influence: Reads organizational dynamics to build alignment across commercial, regulatory, and technology partners, earning trust as a thought partner to win support from senior leaders. Thought Leadership: Challenges conventional thinking and sparks meaningful analytical debate with peers and executives. Qualifications Education Bachelor's Degree in Statistics, Mathematics, Computer Science, Engineering, or another quantitative discipline required; Master's or PhD in a quantitative field strongly preferred. Required Experience 8+ years of experience in data science, machine learning, or applied science (or 6+ years with a PhD), with a track record of delivering production-quality models that drove measurable business impact. Demonstrated experience setting technical direction for a portfolio of AI/ML solutions and influencing decisions of senior business leaders. Experience building personalization, recommendation, decision-optimization, or marketing-science solutions, in any industry. Deep hands-on expertise in causal inference and experimentation, including A/B testing and quasi-experimental methods, to measure business impact. Demonstrated hands-on experience using generative AI and AI-assisted development tools (e.g., LLM APIs, AI coding assistants, agent frameworks) to prototype and deliver solutions, with concrete examples that can be walked through during the interview process. Expert proficiency in Python and SQL, with experience in deep learning frameworks (e.g., PyTorch, TensorFlow) and distributed data processing. Experience productionizing AI/ML solutions in cloud environments, including deployment, monitoring, and lifecycle management. Track record of leading initiatives across complex, cross-functional stakeholder environments and presenting to executive audiences. Preferred Experience Commercial analytics experience in pharmaceutical, biotech, healthcare, or life sciences, including familiarity with data sources such as IQVIA, Symphony Health, APLD, or similar Rx, claims, and engagement data. Experience in omnichannel analytics, such as journey analysis, touchpoint measurement, closed-loop measurement, or next-best-action for HCP or patient engagement. Experience with advanced ML and optimization methods, including reinforcement learning, multi-armed bandits, transformers, and other approaches for sequential or recommendation use cases. Experience building LLM-based and agentic AI systems, including orchestration frameworks, evaluation, and integration through APIs and pipelines. Experience with cloud ML platforms and MLOps tools such as Azure ML, Databricks, and MLflow. External visibility through conference talks, publications, patents, open-source contributions, or recognized industry thought leadership. Experience working in agile product development environments. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity . click apply for full job details
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Data Scientist is the senior technical and scientific leader for AbbVie's omnichannel engagement analytics, a data and analytics-driven engagement optimization program spanning channel mix, content, field representative call planning, and orchestration. Operating within the APEX Enterprise Advanced Analytics and Innovation team, this role sets the multi-year science vision for personalized commercial engagement and is accountable for the technical strategy, methodology, and scientific rigor of the AI/ML and statistical solutions that power it. Reporting to the Associate Director, Data Science, the Principal is a thought partner to commercial and analytics leadership: shaping which problems are worth solving, forming and defending a point of view on how AI creates measurable business value, and partnering with product owners to turn that vision into scalable solutions. The role combines deep, hands-on expertise in applied machine learning, generative AI, causal inference, and experimentation with the consultative skill to align a complex stakeholder ecosystem around the right answer. Key Responsibilities Define the Data Science vision: Own the multi-year Data Science vision and technical roadmap for omnichannel engagement analytics, anticipating where both the business and the field of AI are heading. Shape how AI creates business value: identify, size, and prioritize opportunities where AI can drive measurable commercial impact, build the business case, and influence senior leadership decisions on where to invest. Lead hands-on with Gen-AI: Personally use AI-assisted development and agentic tools to prototype, test hypotheses, and demonstrate value quickly; build LLM-backed systems using advanced RAG and context engineering, paired with rigorous scientific evaluation frameworks to scale highly reliable omnichannel recommendations. Lead the design of predictive and causal models: Develop next-best-action, recommendation, and sequential decision models that inform customer engagement and resource allocation using complex, multi-source data. Own measurement science: set the standard for measuring effectiveness, incrementality, and business impact using experimental and quasi-experimental methods, so that AI investments are evaluated rigorously. Partner with product owners to shape problems, not just fulfill requirements: co-define business outcomes, scope, and success metrics, and translate them into scalable technical solutions. Navigate a complex stakeholder ecosystem: build alignment across brand and marketing leaders, field sales and operations, Medical, Legal and Regulatory (MLR), Compliance, BTS, Digital Lab, and external vendors; reframe requests into well-posed problems and resolve competing priorities. Communicate with executive impact: translate complex methods and findings into clear recommendations and compelling narratives for executive and non-technical audiences. Productionize at scale: Partner with BTS, Digital Lab, engineering, and platform teams to deploy, monitor, and manage the lifecycle of AI/ML solutions. Raise the bar for scientific rigor: establish best practices in model development, code quality, reproducibility, peer review, and responsible AI across the data science community. Be a thought leader: stay at the forefront of research and practice in machine learning, generative AI, and causal inference; bring new ideas into the team; provoke rigorous analytical debate; and represent AbbVie's point of view internally and in the broader analytics community. Supervisory / Management Responsibilities This role does not carry formal direct report responsibilities but is expected to act as a technical leader and mentor across the broader data science community, raising the bar on scientific rigor and hands-on AI practice. The Principal Data Scientist may lead technical workstreams with external analytics vendors and partners, including oversight of deliverable quality and methodology validation. Key Competencies Scientific Engineering Depth: Deep expertise in machine learning, causal inference, and generative AI, combined with strong engineering discipline in reproducibility, deployment, and enterprise integration. AI Fluency and Bias to Action: Uses AI hands-on in daily work to prototype, analyze, and build; critically evaluates AI output; and turns ideas into working solutions quickly. Business Judgment and Problem-Framing: Translates ambiguous business challenges into well-scoped problems, connects technical choices to commercial value, and sets long-term technical direction while staying close to delivery. Stakeholder Navigation and Executive Influence: Reads organizational dynamics to build alignment across commercial, regulatory, and technology partners, earning trust as a thought partner to win support from senior leaders. Thought Leadership: Challenges conventional thinking and sparks meaningful analytical debate with peers and executives. Qualifications Education Bachelor's Degree in Statistics, Mathematics, Computer Science, Engineering, or another quantitative discipline required; Master's or PhD in a quantitative field strongly preferred. Required Experience 8+ years of experience in data science, machine learning, or applied science (or 6+ years with a PhD), with a track record of delivering production-quality models that drove measurable business impact. Demonstrated experience setting technical direction for a portfolio of AI/ML solutions and influencing decisions of senior business leaders. Experience building personalization, recommendation, decision-optimization, or marketing-science solutions, in any industry. Deep hands-on expertise in causal inference and experimentation, including A/B testing and quasi-experimental methods, to measure business impact. Demonstrated hands-on experience using generative AI and AI-assisted development tools (e.g., LLM APIs, AI coding assistants, agent frameworks) to prototype and deliver solutions, with concrete examples that can be walked through during the interview process. Expert proficiency in Python and SQL, with experience in deep learning frameworks (e.g., PyTorch, TensorFlow) and distributed data processing. Experience productionizing AI/ML solutions in cloud environments, including deployment, monitoring, and lifecycle management. Track record of leading initiatives across complex, cross-functional stakeholder environments and presenting to executive audiences. Preferred Experience Commercial analytics experience in pharmaceutical, biotech, healthcare, or life sciences, including familiarity with data sources such as IQVIA, Symphony Health, APLD, or similar Rx, claims, and engagement data. Experience in omnichannel analytics, such as journey analysis, touchpoint measurement, closed-loop measurement, or next-best-action for HCP or patient engagement. Experience with advanced ML and optimization methods, including reinforcement learning, multi-armed bandits, transformers, and other approaches for sequential or recommendation use cases. Experience building LLM-based and agentic AI systems, including orchestration frameworks, evaluation, and integration through APIs and pipelines. Experience with cloud ML platforms and MLOps tools such as Azure ML, Databricks, and MLflow. External visibility through conference talks, publications, patents, open-source contributions, or recognized industry thought leadership. Experience working in agile product development environments. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity . click apply for full job details
11/11/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Principal Data Scientist is the senior technical and scientific leader for AbbVie's omnichannel engagement analytics, a data and analytics-driven engagement optimization program spanning channel mix, content, field representative call planning, and orchestration. Operating within the APEX Enterprise Advanced Analytics and Innovation team, this role sets the multi-year science vision for personalized commercial engagement and is accountable for the technical strategy, methodology, and scientific rigor of the AI/ML and statistical solutions that power it. Reporting to the Associate Director, Data Science, the Principal is a thought partner to commercial and analytics leadership: shaping which problems are worth solving, forming and defending a point of view on how AI creates measurable business value, and partnering with product owners to turn that vision into scalable solutions. The role combines deep, hands-on expertise in applied machine learning, generative AI, causal inference, and experimentation with the consultative skill to align a complex stakeholder ecosystem around the right answer. Key Responsibilities Define the Data Science vision: Own the multi-year Data Science vision and technical roadmap for omnichannel engagement analytics, anticipating where both the business and the field of AI are heading. Shape how AI creates business value: identify, size, and prioritize opportunities where AI can drive measurable commercial impact, build the business case, and influence senior leadership decisions on where to invest. Lead hands-on with Gen-AI: Personally use AI-assisted development and agentic tools to prototype, test hypotheses, and demonstrate value quickly; build LLM-backed systems using advanced RAG and context engineering, paired with rigorous scientific evaluation frameworks to scale highly reliable omnichannel recommendations. Lead the design of predictive and causal models: Develop next-best-action, recommendation, and sequential decision models that inform customer engagement and resource allocation using complex, multi-source data. Own measurement science: set the standard for measuring effectiveness, incrementality, and business impact using experimental and quasi-experimental methods, so that AI investments are evaluated rigorously. Partner with product owners to shape problems, not just fulfill requirements: co-define business outcomes, scope, and success metrics, and translate them into scalable technical solutions. Navigate a complex stakeholder ecosystem: build alignment across brand and marketing leaders, field sales and operations, Medical, Legal and Regulatory (MLR), Compliance, BTS, Digital Lab, and external vendors; reframe requests into well-posed problems and resolve competing priorities. Communicate with executive impact: translate complex methods and findings into clear recommendations and compelling narratives for executive and non-technical audiences. Productionize at scale: Partner with BTS, Digital Lab, engineering, and platform teams to deploy, monitor, and manage the lifecycle of AI/ML solutions. Raise the bar for scientific rigor: establish best practices in model development, code quality, reproducibility, peer review, and responsible AI across the data science community. Be a thought leader: stay at the forefront of research and practice in machine learning, generative AI, and causal inference; bring new ideas into the team; provoke rigorous analytical debate; and represent AbbVie's point of view internally and in the broader analytics community. Supervisory / Management Responsibilities This role does not carry formal direct report responsibilities but is expected to act as a technical leader and mentor across the broader data science community, raising the bar on scientific rigor and hands-on AI practice. The Principal Data Scientist may lead technical workstreams with external analytics vendors and partners, including oversight of deliverable quality and methodology validation. Key Competencies Scientific Engineering Depth: Deep expertise in machine learning, causal inference, and generative AI, combined with strong engineering discipline in reproducibility, deployment, and enterprise integration. AI Fluency and Bias to Action: Uses AI hands-on in daily work to prototype, analyze, and build; critically evaluates AI output; and turns ideas into working solutions quickly. Business Judgment and Problem-Framing: Translates ambiguous business challenges into well-scoped problems, connects technical choices to commercial value, and sets long-term technical direction while staying close to delivery. Stakeholder Navigation and Executive Influence: Reads organizational dynamics to build alignment across commercial, regulatory, and technology partners, earning trust as a thought partner to win support from senior leaders. Thought Leadership: Challenges conventional thinking and sparks meaningful analytical debate with peers and executives. Qualifications Education Bachelor's Degree in Statistics, Mathematics, Computer Science, Engineering, or another quantitative discipline required; Master's or PhD in a quantitative field strongly preferred. Required Experience 8+ years of experience in data science, machine learning, or applied science (or 6+ years with a PhD), with a track record of delivering production-quality models that drove measurable business impact. Demonstrated experience setting technical direction for a portfolio of AI/ML solutions and influencing decisions of senior business leaders. Experience building personalization, recommendation, decision-optimization, or marketing-science solutions, in any industry. Deep hands-on expertise in causal inference and experimentation, including A/B testing and quasi-experimental methods, to measure business impact. Demonstrated hands-on experience using generative AI and AI-assisted development tools (e.g., LLM APIs, AI coding assistants, agent frameworks) to prototype and deliver solutions, with concrete examples that can be walked through during the interview process. Expert proficiency in Python and SQL, with experience in deep learning frameworks (e.g., PyTorch, TensorFlow) and distributed data processing. Experience productionizing AI/ML solutions in cloud environments, including deployment, monitoring, and lifecycle management. Track record of leading initiatives across complex, cross-functional stakeholder environments and presenting to executive audiences. Preferred Experience Commercial analytics experience in pharmaceutical, biotech, healthcare, or life sciences, including familiarity with data sources such as IQVIA, Symphony Health, APLD, or similar Rx, claims, and engagement data. Experience in omnichannel analytics, such as journey analysis, touchpoint measurement, closed-loop measurement, or next-best-action for HCP or patient engagement. Experience with advanced ML and optimization methods, including reinforcement learning, multi-armed bandits, transformers, and other approaches for sequential or recommendation use cases. Experience building LLM-based and agentic AI systems, including orchestration frameworks, evaluation, and integration through APIs and pipelines. Experience with cloud ML platforms and MLOps tools such as Azure ML, Databricks, and MLflow. External visibility through conference talks, publications, patents, open-source contributions, or recognized industry thought leadership. Experience working in agile product development environments. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity . click apply for full job details
Colorado Community College System Career Site
Westminster, Colorado
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
11/11/2026
Full time
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
Lead the global IT organization and establish the company's technology strategy, governance, and multi-year roadmap. Partner with business functions and Kuraray Global DX-IT to align technology investments, standards, and major initiatives with enterprise priorities while ensuring secure, reliable, and cost-effective services. Responsibilities Develop and execute enterprise IT strategy and a multi-year technology roadmap. Advise senior leaders and translate business priorities into technology capabilities, investments, and plans. Partner with functional leaders to align technology, process, data, and capability priorities. Lead cross-functional technology transformations with defined ownership, governance, adoption, and measurable benefits. Serve as the senior interface with Kuraray Global DX-IT on strategy, architecture, cybersecurity, standards, and shared platforms. Coordinate local adoption and execution of global technology programs. Required Skills Enterprise IT strategy Technology roadmap development IT governance Cybersecurity Enterprise architecture IT infrastructure and operations Business systems and applications Systems integration Data enablement Technology portfolio and investment planning
11/11/2026
Full time
Lead the global IT organization and establish the company's technology strategy, governance, and multi-year roadmap. Partner with business functions and Kuraray Global DX-IT to align technology investments, standards, and major initiatives with enterprise priorities while ensuring secure, reliable, and cost-effective services. Responsibilities Develop and execute enterprise IT strategy and a multi-year technology roadmap. Advise senior leaders and translate business priorities into technology capabilities, investments, and plans. Partner with functional leaders to align technology, process, data, and capability priorities. Lead cross-functional technology transformations with defined ownership, governance, adoption, and measurable benefits. Serve as the senior interface with Kuraray Global DX-IT on strategy, architecture, cybersecurity, standards, and shared platforms. Coordinate local adoption and execution of global technology programs. Required Skills Enterprise IT strategy Technology roadmap development IT governance Cybersecurity Enterprise architecture IT infrastructure and operations Business systems and applications Systems integration Data enablement Technology portfolio and investment planning
Housing Authority of San Luis Obispo (CA)
San Luis Obispo, California
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
11/11/2026
Full time
The Software Systems Manager provides strategic oversight of Yardi and the Agency's related business applications, ensuring technology effectively supports operational needs, regulatory compliance, and efficient service delivery. The Manager proactively identifies systemic issues, evaluates how staff use software and technology in their daily work, and develops solutions that address root causes rather than repeatedly resolving the same problems. The Manager works closely with frontline staff and department leadership to understand workflow challenges, identify opportunities to streamline processes, and improve the effective use of existing applications. Responsibilities include developing and delivering targeted staff training, recommending system enhancements, and collaborating with software vendors to improve functionality, efficiency, and cost-effectiveness. The Manager also partners with the Agency's managed IT provider to resolve technical issues, establish hardware standards, plan technology changes, and ensure staff have the tools needed to perform their work effectively, including in the field. The goal is to ensure technology is not simply maintained, but continually improved to support the Agency's evolving needs, strengthen staff performance, reduce inefficiencies, and deliver sustainable, practical solutions. This is a working manager position. The Manager is expected to perform advanced configuration, reporting and troubleshooting work directly, in addition to supervising staff and setting the Agency's technology standards, procedures and roadmap. Strategic context Yardi has become mission-critical infrastructure for the Agency: it carries the property management, compliance certification, voucher, accounting and reporting functions on which the Agency's funding relationships depend. Compliance and reporting risk is therefore inherently technology risk. This position exists to ensure that (a) institutional knowledge of the Agency's core systems does not rest with a single individual, (b) staff receive timely day-to-day support rather than queuing behind project work, and (c) the functions of strategic system ownership and operational support are separated and independently resourced. Because contracted IT vendors do not generally understand housing operations or Yardi workflows, the Agency's software expertise must be held internally. Supervision Received and Exercised Receives general direction from the Director of Housing Management. Work is reviewed against Agency objectives and results, not against method. Provides direct supervision to the Software Implementation and Support Specialist. Directs Yardi-related work performed by staff in other departments. Software Systems Administration and Optimization Configure Yardi modules and workflows to reflect Agency policy, regulatory requirements and approved business process. Own system optimization across Yardi and related applications: assess current use against available capability, identify underused or misused functionality, and implement improvements. Oversee data integrity, system audits and compliance-related reporting structures, ensuring that data entered across departments supports accurate certification, accounting and regulatory reporting. Develop and maintain the Agency's reporting architecture, including dashboards and standard reports used by executive leadership, property management and the Housing Choice Voucher Division. Perform advanced troubleshooting on system issues that exceed first-line support capability, and engage vendor support where required. Serve as the Agency's subject matter expert for software systems, and act as the escalation point for software questions, configuration requests and workflow design. Implementations, Projects and Vendor Management Manage software implementations, upgrades, testing and rollouts, including scoping, scheduling, user acceptance testing, training coordination and post-implementation support. Plan and execute technology-related projects from initiation through close, developing and leading teams of members with varying levels of expertise. Serve as principal contact with software and service vendors - including contracted IT support providers such as CITIG - and negotiate for services and products, oversee vendor work, and hold vendors accountable to agreed service levels. Manage contracts related to software systems, including renewals, license counts, subscriptions and vendor performance. Brings planned technology purchases, software, system changes and new vendors to the Agency's managed IT provider before the Agency commits to them, so requirements, security and support are worked out in advance. Security, Access Governance and Standards Own user access within Yardi, the Agency's website content management system and other Agency business applications, including role design, permission structures, provisioning and periodic access review. Serve as the Agency's authorized requester and approver for access to Microsoft 365, email, network and shared files, and submit new-hire, role-change and separation requests to the managed IT provider so access is granted and removed on time. Work with the managed IT provider on security risk: review its findings and recommendations, bring them to leadership for decision, and track agreed actions to completion. Changes to firewalls, network equipment, endpoint protection and Microsoft 365 security settings are made by or coordinated through the managed IT provider. Work with Human Resources and the managed IT provider to develop and maintain technology policies and procedures, including how departments request and implement new technology, and security awareness training for new employees within their first 30 days. Coordinate technology-related compliance, audit and cyber insurance responses, gathering technical answers from the managed IT provider and confirming they match how Agency systems actually operate. Support technology-related compliance and audit activities, and ensure system controls satisfy auditor and regulator expectations. Training, Staff Development and Support Operations Serve as the first point of contact for Yardi and business-application questions, especially how-to and training issues, and direct infrastructure, device and account problems to the Agency's managed IT provider. Lead the Agency's software (Yardi) training strategy: determine competency expectations by role, direct the development of training content and reference materials, and verify that staff can execute system workflows correctly. Supervise the day-to-day technology support operation, including ticket coordination, response standards and escalation paths. Supervise, train, assign, review and evaluate the work of assigned staff; establish performance standards and conduct performance evaluation. Make recommendations for staffing levels and production support capacity, and assist in the selection of staff. Mentor staff at varying levels of expertise and provide cross-training to build redundancy in key administrative functions. Coordinate with user departments on scheduling, problem resolution, documentation and production control. Equipment, Assets and Operational Continuity Work with the Agency's managed IT provider to set hardware standards, and approve, budget and track Agency technology equipment, including computers, cell phones and mobile devices. Own the technology side of onboarding and offboarding; receive notice from Human Resources, confirm with the hiring manager what systems, equipment, workspace and phone the person needs, and submit complete requests to the managed IT provider early enough that everything is ready on the first day, and that access is removed at separation. Coordinate upgrades in hardware, software and communications components with outside vendors and users, minimizing interruption in service. Support technology budgeting and procurement planning. Cross-Department Integration, Web, and General Lead cross-department system integration, ensuring that systems supporting property management, compliance, the Housing Choice Voucher Division, finance and resident services share data accurately and consistently. Coordinate with executive leadership on technology direction and represent the Agency's technology interests in planning discussions. Serve as Website Manager, responsible for the content and direction of the Agency's website and coordinating the web vendor who handles technical development. Evaluate needs for new and revised systems, identify possible improvements in computer systems, and recommend purchase of new information systems hardware and software. Regularly attend seminars and read and evaluate trade journals, vendor reports, white papers and other sources for emerging technologies. Maintain various records and documentation for departments and computer systems. Perform related duties as required. Education, Training and Experience: Any combination of education and experience equivalent to an associate's or bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related field; three years of experience administering, configuring or supporting on enterprise property management, housing or ERP system, including reporting, data integrity and user training with at lease one year in a lead or supervisory role . click apply for full job details
Job Description Job Description . Apply Today! Join our Amazing Team! Experienced Med Tech / Medication Administration Are you an experienced Med Tech? Are you a caring, dedicated, detail oriented, and honest person who enjoys working with seniors? If your answer is "yes!" to both questions, please consider joining our team. We're seeking qualified Med Techs to assist our residents with their daily medications, treatments and resident care within the scope of practice, policy and procedures and regulations. Why work with us as a Med Tech at The Ridge Senior Living ? We encourage Work/life balance. Our Core Values - Gratitude, Teamwork, Family, Connection, Integrity and more. Gorgeous surroundings High-end quality service What are the Benefits as a Med Tech at The Ridge Senior Living? Starting pay between $17.72 - $22.32, depending upon experience. $72 a month for high-quality medical, dental and vision coverage. You may add your family as well. Community paid life insurance and an employee assistance program. A 401(k) program. Generous PTO Plan in which you pick your own Holidays! The pride in telling your family and friends that you work at The Ridge Foothill as a Med Tech! Essential Duties and Responsibilities of a Med Tech: Observe and verify that medication is ingested or applied as directed. Document any instance where prescribed medication is not administered, including reason(s) for refusal and notify supervisor and/or Executive Director. Maintain accurate, complete and confidential resident medication and care records according to established procedure and state law. Keep medicine carts and areas orderly, clean and appropriately stocked and locked. Maintain upkeep and cleanliness of medicine carts and medication rooms. Assist care partners in the performance of their job and assume care partner activities when needed or requested. Qualifications of a Med Tech: Prefer experience in a Med Tech role.Must possess a current and active Utah CNA Certificate. Prefer one year of experience providing residential care to the elderly or similar experience. Ability to understand and conceptualize concepts as well as an ability to make decisions in stressful situations. High level of initiative and self-motivation with an emphasis on establishing and understanding processes with a strong attention to details. Ability to communicate clearly and effectively with seniors, their family members and staff in a caring, compassionate manner. Ability to effectively plan, prioritize and manage tasks to completion in a fast-paced environment with shifting priorities. Come join our Ridge Foothill family today! Compensation details: 17.62-22.32 Hourly Wage PIde304438abda-4399
11/10/2026
Full time
Job Description Job Description . Apply Today! Join our Amazing Team! Experienced Med Tech / Medication Administration Are you an experienced Med Tech? Are you a caring, dedicated, detail oriented, and honest person who enjoys working with seniors? If your answer is "yes!" to both questions, please consider joining our team. We're seeking qualified Med Techs to assist our residents with their daily medications, treatments and resident care within the scope of practice, policy and procedures and regulations. Why work with us as a Med Tech at The Ridge Senior Living ? We encourage Work/life balance. Our Core Values - Gratitude, Teamwork, Family, Connection, Integrity and more. Gorgeous surroundings High-end quality service What are the Benefits as a Med Tech at The Ridge Senior Living? Starting pay between $17.72 - $22.32, depending upon experience. $72 a month for high-quality medical, dental and vision coverage. You may add your family as well. Community paid life insurance and an employee assistance program. A 401(k) program. Generous PTO Plan in which you pick your own Holidays! The pride in telling your family and friends that you work at The Ridge Foothill as a Med Tech! Essential Duties and Responsibilities of a Med Tech: Observe and verify that medication is ingested or applied as directed. Document any instance where prescribed medication is not administered, including reason(s) for refusal and notify supervisor and/or Executive Director. Maintain accurate, complete and confidential resident medication and care records according to established procedure and state law. Keep medicine carts and areas orderly, clean and appropriately stocked and locked. Maintain upkeep and cleanliness of medicine carts and medication rooms. Assist care partners in the performance of their job and assume care partner activities when needed or requested. Qualifications of a Med Tech: Prefer experience in a Med Tech role.Must possess a current and active Utah CNA Certificate. Prefer one year of experience providing residential care to the elderly or similar experience. Ability to understand and conceptualize concepts as well as an ability to make decisions in stressful situations. High level of initiative and self-motivation with an emphasis on establishing and understanding processes with a strong attention to details. Ability to communicate clearly and effectively with seniors, their family members and staff in a caring, compassionate manner. Ability to effectively plan, prioritize and manage tasks to completion in a fast-paced environment with shifting priorities. Come join our Ridge Foothill family today! Compensation details: 17.62-22.32 Hourly Wage PIde304438abda-4399
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. About the Role Braze is making AI the default way of working across the company. Our Applied AI Architects are forward-deployed practitioners who combine domain judgment with hands-on build capability: they embed with business teams, treat employees as users and workflows as product surfaces, and ship working agents on shared infrastructure. The function runs in two tracks. GTM Architects are permanently embedded in the GTM organization, each owning a portion of a customer and prospect lifecycle that spans Marketing, Sales, Customer Success, and Support; when they address friction in one stage, they work the surrounding levers holistically, mapping how those functions connect today and how AI could connect them better. G&A Architects rotate across corporate functions like Finance, People, Legal, and Operations, driving each cohort to self-sufficiency. You will lead this team. That means defining how a new role category operates, owning the portfolio of engagements across the business, and answering for the outcomes: adoption that persists, workflows that measurably improve, and committed bets that read out in business metrics like sales ramp time, quota capacity, and competitive win rate. This is a player-coach role. You will carry enough build and field surface yourself to keep your judgment current, while your primary output is the team: who they are, where they embed, what they ship, and whether it works. You inherit the hiring manager seat for all Architect roles, a unified interview loop, and an operating model with real momentum. What the function becomes from there is yours to shape, in close partnership with our Director of Applied AI Product, the CIO and CTO organizations, and the leaders of the functions your team serves. What You'll Do Build the team. Close the open Architect reqs across both tracks (GTM and G&A), then own onboarding, development, and performance for a team of senior, highly autonomous ICs operating in a role category that barely exists in the market. Define what good looks like and what the career path is. Own the engagement portfolio. Decide where Architects embed, what they prioritize, and when they rotate or scale back. Balance permanent GTM surface ownership against rotational G&A engagements. Say no to good ideas so the team ships great ones. Answer for the bets. Own delivery and measurement of the committed GTM bets (sales ramp time, quota capacity / customer-facing time, competitive win rate) and run the promotion pipeline for G&A candidate bets. Every bet pairs a business outcome with leading indicators; you keep both honest. Run the operating discipline. Enforce the engagement lifecycle (discovery, prioritization, readout, design, build, deliver, monitor) and the cohort maturity model. Adoption is the bar: an ignored output is a bug, and your team operates what it ships until it is productized. Stay hands-on. Review agent designs, specs, and output quality at the system level. Carry a build surface of your own. Your field and build credibility is what earns the team its seat in pipeline reviews and functional staff meetings. Compound through the platform. Partner with the Director of Applied AI Product to move field-proven patterns into shared infrastructure, and to feed field reality back into platform requirements, evaluation criteria, and measurement frameworks. Be the executive interface. Negotiate embed agreements with CRO and CBO leadership and functional executives, represent the function's results and roadmap to senior leadership, and protect your team's focus when demand outstrips capacity, which it will. Write the playbook. The role category is being defined in real time across the industry. Document what works, publish it internally, and make Braze a reference point for how a scaled SaaS company runs applied AI. Who You Are A proven leader of senior technical ICs. You have built and led high-autonomy teams: forward-deployed engineering, solutions consulting or architecture, field engineering, or an applied AI/ML group. You know how to manage outcomes without hovering, and how to coach people more specialized than you. A builder with current hands. You have personally built AI agents, automations, or LLM-powered tools that changed how real work gets done, and you can evaluate someone else's system design, retrieval logic, and output quality without an interpreter. Credible in the field. You have spent real time in or alongside the commercial motion of a B2B SaaS company. You can sit in a pipeline review, an EBR, or a functional leadership meeting and have the room take you seriously. A portfolio operator. You think in terms of impact, feasibility, and sequencing across many competing demands, and you can defend your prioritization to executives who wanted a different answer. Fluent in measurement. You can design a baseline, argue a leading indicator, dollarize an efficiency gain, and tell the difference between a metric that proves a mechanism and one that flatters a narrative. A zero-to-one leader. You have stood up a function, practice, or team where no playbook existed, and you are comfortable being accountable for results while the ground is still moving. Minimum Requirements 10+ years of professional experience spanning GTM-adjacent technical work (solutions consulting/architecture, field or forward-deployed engineering, technical GTM strategy) and hands-on building 3+ years leading senior individual contributors, with evidence you developed and retained them Demonstrated, hands-on experience building AI-powered tools, agents, or workflows that transformed real work, with concrete examples you can speak to in depth Track record of standing up a new team, practice, or function and scaling it past your own personal capacity Executive-level communication and stakeholder management, including negotiating priorities with senior leaders Experience defining and defending business-impact measurement for a technical team Bonus Points You have led forward-deployed engineering or applied AI teams at a model lab, an AI-native company, or a scaled enterprise SaaS business You have shipped with modern agentic tooling (Claude, Claude Code, Cursor, custom agent frameworks, MCP-style integrations) and enterprise GTM stacks (Salesforce, Gong, Slack, Snowflake) You have run engagement- or rotation-based operating models (consulting, embedded product teams, customer zero programs) You have hired for hard-to-define roles and built interview systems that actually predicted performance Why This Role Matters The judgment of a company's best practitioners has always been its scarcest asset. The technology now exists to encode that judgment into systems that deliver it at scale, and Braze has committed the budget, the executive backing, and the operating model to do it. What the function needs now is the leader who turns a funded plan and a strong first hire into a team the rest of the company builds its expectations around. The window to define this role category, inside Braze and across the industry, is open right now. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $193,000 and $276,000/year, with an expected On Target Earnings (OTE) between $241,000 and $345,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity . click apply for full job details
11/07/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. About the Role Braze is making AI the default way of working across the company. Our Applied AI Architects are forward-deployed practitioners who combine domain judgment with hands-on build capability: they embed with business teams, treat employees as users and workflows as product surfaces, and ship working agents on shared infrastructure. The function runs in two tracks. GTM Architects are permanently embedded in the GTM organization, each owning a portion of a customer and prospect lifecycle that spans Marketing, Sales, Customer Success, and Support; when they address friction in one stage, they work the surrounding levers holistically, mapping how those functions connect today and how AI could connect them better. G&A Architects rotate across corporate functions like Finance, People, Legal, and Operations, driving each cohort to self-sufficiency. You will lead this team. That means defining how a new role category operates, owning the portfolio of engagements across the business, and answering for the outcomes: adoption that persists, workflows that measurably improve, and committed bets that read out in business metrics like sales ramp time, quota capacity, and competitive win rate. This is a player-coach role. You will carry enough build and field surface yourself to keep your judgment current, while your primary output is the team: who they are, where they embed, what they ship, and whether it works. You inherit the hiring manager seat for all Architect roles, a unified interview loop, and an operating model with real momentum. What the function becomes from there is yours to shape, in close partnership with our Director of Applied AI Product, the CIO and CTO organizations, and the leaders of the functions your team serves. What You'll Do Build the team. Close the open Architect reqs across both tracks (GTM and G&A), then own onboarding, development, and performance for a team of senior, highly autonomous ICs operating in a role category that barely exists in the market. Define what good looks like and what the career path is. Own the engagement portfolio. Decide where Architects embed, what they prioritize, and when they rotate or scale back. Balance permanent GTM surface ownership against rotational G&A engagements. Say no to good ideas so the team ships great ones. Answer for the bets. Own delivery and measurement of the committed GTM bets (sales ramp time, quota capacity / customer-facing time, competitive win rate) and run the promotion pipeline for G&A candidate bets. Every bet pairs a business outcome with leading indicators; you keep both honest. Run the operating discipline. Enforce the engagement lifecycle (discovery, prioritization, readout, design, build, deliver, monitor) and the cohort maturity model. Adoption is the bar: an ignored output is a bug, and your team operates what it ships until it is productized. Stay hands-on. Review agent designs, specs, and output quality at the system level. Carry a build surface of your own. Your field and build credibility is what earns the team its seat in pipeline reviews and functional staff meetings. Compound through the platform. Partner with the Director of Applied AI Product to move field-proven patterns into shared infrastructure, and to feed field reality back into platform requirements, evaluation criteria, and measurement frameworks. Be the executive interface. Negotiate embed agreements with CRO and CBO leadership and functional executives, represent the function's results and roadmap to senior leadership, and protect your team's focus when demand outstrips capacity, which it will. Write the playbook. The role category is being defined in real time across the industry. Document what works, publish it internally, and make Braze a reference point for how a scaled SaaS company runs applied AI. Who You Are A proven leader of senior technical ICs. You have built and led high-autonomy teams: forward-deployed engineering, solutions consulting or architecture, field engineering, or an applied AI/ML group. You know how to manage outcomes without hovering, and how to coach people more specialized than you. A builder with current hands. You have personally built AI agents, automations, or LLM-powered tools that changed how real work gets done, and you can evaluate someone else's system design, retrieval logic, and output quality without an interpreter. Credible in the field. You have spent real time in or alongside the commercial motion of a B2B SaaS company. You can sit in a pipeline review, an EBR, or a functional leadership meeting and have the room take you seriously. A portfolio operator. You think in terms of impact, feasibility, and sequencing across many competing demands, and you can defend your prioritization to executives who wanted a different answer. Fluent in measurement. You can design a baseline, argue a leading indicator, dollarize an efficiency gain, and tell the difference between a metric that proves a mechanism and one that flatters a narrative. A zero-to-one leader. You have stood up a function, practice, or team where no playbook existed, and you are comfortable being accountable for results while the ground is still moving. Minimum Requirements 10+ years of professional experience spanning GTM-adjacent technical work (solutions consulting/architecture, field or forward-deployed engineering, technical GTM strategy) and hands-on building 3+ years leading senior individual contributors, with evidence you developed and retained them Demonstrated, hands-on experience building AI-powered tools, agents, or workflows that transformed real work, with concrete examples you can speak to in depth Track record of standing up a new team, practice, or function and scaling it past your own personal capacity Executive-level communication and stakeholder management, including negotiating priorities with senior leaders Experience defining and defending business-impact measurement for a technical team Bonus Points You have led forward-deployed engineering or applied AI teams at a model lab, an AI-native company, or a scaled enterprise SaaS business You have shipped with modern agentic tooling (Claude, Claude Code, Cursor, custom agent frameworks, MCP-style integrations) and enterprise GTM stacks (Salesforce, Gong, Slack, Snowflake) You have run engagement- or rotation-based operating models (consulting, embedded product teams, customer zero programs) You have hired for hard-to-define roles and built interview systems that actually predicted performance Why This Role Matters The judgment of a company's best practitioners has always been its scarcest asset. The technology now exists to encode that judgment into systems that deliver it at scale, and Braze has committed the budget, the executive backing, and the operating model to do it. What the function needs now is the leader who turns a funded plan and a strong first hire into a team the rest of the company builds its expectations around. The window to define this role category, inside Braze and across the industry, is open right now. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $193,000 and $276,000/year, with an expected On Target Earnings (OTE) between $241,000 and $345,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity . click apply for full job details
Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone's impact truly matters. We believe that teamwork-collaborating and sharing perspectives-is essential to achieving the best results. Salary range 004: $67,800 - $84,800 (Salary will be determined based on skills, education, training & experience related to the position.) Monday - Friday 7am-4pm or 8am-5pm Participation in a rotating on-call schedule is required. Occasional work outside normal business hours may be necessary to support operational needs. Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities An environment where collaboration is encouraged and valued: We are looking for an IT Plant Support Technician in Lake Norden, SD. The IT Plant Support is responsible for keeping local IT operations at 100% uptime and preventing and minimizing the impact of downtime incidents caused by IT failures as a member of the IT USA group. By diligently fulfilling these roles and responsibilities, the IT Plant Support will significantly contribute to the efficient functioning of IT systems within the plant, ultimately supporting overall productivity and success. How you will contribute to collective success: Build Strong Relationships Cultivate robust relationships with key plant stakeholders, including Plant Directors, Production Managers, and Automation team members. Proactively engage stakeholders to comprehend their specific technology needs and address concerns effectively. Provide Direct Support Maintain high visibility and accessibility to employees utilizing technology in the production process. Serve as the primary point of contact for employees encountering technical issues, offering immediate support, and troubleshooting within the production environment. Effective Communication Communicate consistently and effectively with plant personnel, providing frequent updates on IT system issues and changes. Ensure clarity and timeliness in communication to minimize disruptions and maximize productivity. Collaborative Teamwork Support fellow plant support by fostering a collaborative network within the team. Collaborate with team members to resolve technical issues efficiently, leveraging collective expertise and resources. Proactive Approach Adopt a proactive problem-solving approach, emphasizing solutions over obstacles. Maintain a positive outlook and strive for excellence in all aspects of work performance. Support Across Projects Offer support across various project streams as required, lending expertise and assistance to other departments. Contribute to the overall success of projects by providing valuable support and collaboration. Autonomy with Accountability Work autonomously to address technical tasks and issues, while ensuring transparency by keeping your manager informed of significant developments. Maintain accountability for actions and decisions, aligning them with organizational goals and priorities. Maintain timecards with details, ensure nothing is missed. (For US, we cannot have timecards for salaried employees due to federal regulations. Time cannot be tracked, or overtime paid.) Flexibility and Travel Demonstrate flexibility by supporting other plants within the area during vacations or when additional assistance is needed. Be prepared to travel to support larger projects or initiatives across different locations as required. Maintain Infrastructure Ensure the cleanliness and security of IDF/MDF rooms at all times, adhering to organizational standards. Maintain an accurate inventory of all new equipment on stock shelves and track production computers, printers, and peripherals using a designated team spreadsheet. Priority on Production Prioritize production needs as paramount, ensuring smooth operation of the production process. Direct office employees requiring level 1 or 2 support to contact the help desk for assistance and provide assistance to the help desk with troubleshooting when necessary. The type of team player who fits in: Bachelor's Degree in Computer Science or related field required. Equivalent combination of education and/or experience may be considered. Minimum three (3) years of relevant experience as a technical advisor preferred. Experience in a plant/manufacturing environment preferred. Communicates effectively both verbally and in writing with executives, managers, colleagues, and individuals inside and outside the organization Certification/Licensure Required: A+, Network+, Security+ required. CompTIA A+, Network+, Security+ or Cisco CCNA certification preferred A role for those who know that the best results are built through teamwork. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
11/04/2026
Full time
Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone's impact truly matters. We believe that teamwork-collaborating and sharing perspectives-is essential to achieving the best results. Salary range 004: $67,800 - $84,800 (Salary will be determined based on skills, education, training & experience related to the position.) Monday - Friday 7am-4pm or 8am-5pm Participation in a rotating on-call schedule is required. Occasional work outside normal business hours may be necessary to support operational needs. Medical, Dental, Vision, Life, Short and Long-term Disability Insurance 401(k) with 7% company contributions 3 weeks Paid Time Off Paid holidays and 2 floating holidays Paid parental leave Advancement Opportunities An environment where collaboration is encouraged and valued: We are looking for an IT Plant Support Technician in Lake Norden, SD. The IT Plant Support is responsible for keeping local IT operations at 100% uptime and preventing and minimizing the impact of downtime incidents caused by IT failures as a member of the IT USA group. By diligently fulfilling these roles and responsibilities, the IT Plant Support will significantly contribute to the efficient functioning of IT systems within the plant, ultimately supporting overall productivity and success. How you will contribute to collective success: Build Strong Relationships Cultivate robust relationships with key plant stakeholders, including Plant Directors, Production Managers, and Automation team members. Proactively engage stakeholders to comprehend their specific technology needs and address concerns effectively. Provide Direct Support Maintain high visibility and accessibility to employees utilizing technology in the production process. Serve as the primary point of contact for employees encountering technical issues, offering immediate support, and troubleshooting within the production environment. Effective Communication Communicate consistently and effectively with plant personnel, providing frequent updates on IT system issues and changes. Ensure clarity and timeliness in communication to minimize disruptions and maximize productivity. Collaborative Teamwork Support fellow plant support by fostering a collaborative network within the team. Collaborate with team members to resolve technical issues efficiently, leveraging collective expertise and resources. Proactive Approach Adopt a proactive problem-solving approach, emphasizing solutions over obstacles. Maintain a positive outlook and strive for excellence in all aspects of work performance. Support Across Projects Offer support across various project streams as required, lending expertise and assistance to other departments. Contribute to the overall success of projects by providing valuable support and collaboration. Autonomy with Accountability Work autonomously to address technical tasks and issues, while ensuring transparency by keeping your manager informed of significant developments. Maintain accountability for actions and decisions, aligning them with organizational goals and priorities. Maintain timecards with details, ensure nothing is missed. (For US, we cannot have timecards for salaried employees due to federal regulations. Time cannot be tracked, or overtime paid.) Flexibility and Travel Demonstrate flexibility by supporting other plants within the area during vacations or when additional assistance is needed. Be prepared to travel to support larger projects or initiatives across different locations as required. Maintain Infrastructure Ensure the cleanliness and security of IDF/MDF rooms at all times, adhering to organizational standards. Maintain an accurate inventory of all new equipment on stock shelves and track production computers, printers, and peripherals using a designated team spreadsheet. Priority on Production Prioritize production needs as paramount, ensuring smooth operation of the production process. Direct office employees requiring level 1 or 2 support to contact the help desk for assistance and provide assistance to the help desk with troubleshooting when necessary. The type of team player who fits in: Bachelor's Degree in Computer Science or related field required. Equivalent combination of education and/or experience may be considered. Minimum three (3) years of relevant experience as a technical advisor preferred. Experience in a plant/manufacturing environment preferred. Communicates effectively both verbally and in writing with executives, managers, colleagues, and individuals inside and outside the organization Certification/Licensure Required: A+, Network+, Security+ required. CompTIA A+, Network+, Security+ or Cisco CCNA certification preferred A role for those who know that the best results are built through teamwork. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
CSL is seeking a Director, US Business Analytics to lead analytics strategy supporting our US biotechnology and vaccine portfolio. In this role, you will shape data driven decisions across commercial and medical teams, building robust forecasting, segmentation, and performance dashboards. You will guide a high performing analytics team, ensure strong data governance, and partner with leaders nationwide to turn complex data into clear, actionable insights that advance innovative therapies, strengthen patient outcomes, and drive CSL's US growth in a collaborative, values driven environment. Responsibilities Lead US business analytics strategy to support CSL's biotechnology and vaccine portfolio Translate commercial and medical objectives into analytics roadmaps and measurable KPIs Oversee development of forecasting, segmentation, and performance dashboards Partner with cross functional leaders to guide data driven business decisions Ensure data quality, governance, and compliance with industry regulations Manage and mentor a high performing analytics team Collaborate with global analytics and R&D groups to share best practices Present insights and recommendations to senior and executive leadership Evaluate and implement advanced analytics tools and technologies Drive continuous improvement in analytics methods and reporting processes Required Skills Business analytics strategy Pharmaceutical/biotech commercial analytics Advanced Excel and SQLData visualization (Tableau/Power BI/Qlik) Forecasting and statistical modeling Data governance and quality management KPI and dashboard development Stakeholder and cross functional leadership People management and team development Presentation and storytelling with data
11/01/2026
Full time
CSL is seeking a Director, US Business Analytics to lead analytics strategy supporting our US biotechnology and vaccine portfolio. In this role, you will shape data driven decisions across commercial and medical teams, building robust forecasting, segmentation, and performance dashboards. You will guide a high performing analytics team, ensure strong data governance, and partner with leaders nationwide to turn complex data into clear, actionable insights that advance innovative therapies, strengthen patient outcomes, and drive CSL's US growth in a collaborative, values driven environment. Responsibilities Lead US business analytics strategy to support CSL's biotechnology and vaccine portfolio Translate commercial and medical objectives into analytics roadmaps and measurable KPIs Oversee development of forecasting, segmentation, and performance dashboards Partner with cross functional leaders to guide data driven business decisions Ensure data quality, governance, and compliance with industry regulations Manage and mentor a high performing analytics team Collaborate with global analytics and R&D groups to share best practices Present insights and recommendations to senior and executive leadership Evaluate and implement advanced analytics tools and technologies Drive continuous improvement in analytics methods and reporting processes Required Skills Business analytics strategy Pharmaceutical/biotech commercial analytics Advanced Excel and SQLData visualization (Tableau/Power BI/Qlik) Forecasting and statistical modeling Data governance and quality management KPI and dashboard development Stakeholder and cross functional leadership People management and team development Presentation and storytelling with data
Job Description Job Description In Person Only interview. This job is Hybrid Mechanicsville, VA 23116. Our direct client has an opening for an Senior Network Security Engineer (807471) This position is up to 12 months, with the option of extension, 9120 Lockwood Boulevard Mechanicsville, VA 23116. Please send rates and a resume. Corp to Corp or w2 allowed. Enterprise Networking (Required 8 Years) Enterprise Security (Required 5 Years) Azure Networking (Required 3 Years) WAF/NGFW (Required 3 Years) Supporting environments with 300+ Network Devices (Desired 3 Years) Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor (Required) Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel) (Required) Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable, Def Required. Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates Required. Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles (Required) Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS Required. Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP (Required) Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages. (Required) Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers. (Required) Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700).(Required)
10/07/2026
Full time
Job Description Job Description In Person Only interview. This job is Hybrid Mechanicsville, VA 23116. Our direct client has an opening for an Senior Network Security Engineer (807471) This position is up to 12 months, with the option of extension, 9120 Lockwood Boulevard Mechanicsville, VA 23116. Please send rates and a resume. Corp to Corp or w2 allowed. Enterprise Networking (Required 8 Years) Enterprise Security (Required 5 Years) Azure Networking (Required 3 Years) WAF/NGFW (Required 3 Years) Supporting environments with 300+ Network Devices (Desired 3 Years) Candidate must have experience in the following areas: Incident response, Security investigations, Log analysis, Threat intelligence, Security monitor (Required) Candidate must have experience with the SIEM products (e.g. Splunk, Microsoft Sentinel) (Required) Candidate must have experience in vulnerability management and remediation tracking as well as vulnerability scanning tools (e.g. Nessus, Tenable, Def Required. Candidate must have experience in the following areas: Active Directory, MFA, Conditional Access, Certificates Required. Candidate must have experience with; SEC530, CIS Benchmarks, NIST CSF, NIST 800-53, Zero Trust principles (Required) Candidate must have experience with the following: Cisco ISE, NAC, 802.1X, RADIUS, TACACS Required. Candidate must have experience with the following products: Palo Alto, F5 Distributed Cloud, Azure WAF, Cisco VPN, Global Protect, F5 BIG-IP (Required) Candidate must have experience working in highly regulated environments and leading technical troubleshooting during outages. (Required) Candidate must have ability to communicate technical issues to technical and executive audiences and an ability to mentor junior engineers. (Required) Candidate should have achieved or ability to achieve the following certifications: Azure Security Engineer (AZ-500), Azure Network Engineer (AZ-700).(Required)
Job Description Job Description The Senior Communications Specialist will need to perform the following duties: A. Research, write, edit, and produce materials to inform ED's' employees of agency policies, news, events, and programs through a variety of communication tools. B. Assists in planning, preparing, communication, and executing events for the ED Director and employees. C. Conducts meetings with ED's executives and managers coordinating information to provide accurate communication messages. D. Research, write, edit, and produce communication plans for agency wide messaging. E. Recommends strategies to improve ED's units and agency communication. F. Develop inreach, outreach, and communications activities and products to raise awareness and visibility of the office's products and services. G. Establish and maintain mutual communications between the stakeholders and industry, universities, other government agencies, and the public. H. Create and update communications products in support of the office's mission, including press releases, brochures, web content, social media, and major reports. I. Drafting executive level talking points and speeches for ED Director 's internal or external engagements. J. Developing/updating content for internally-facing and externally-facing webpages as needed, including coordinating with site managers. K. Experience with decision making that involve major uncertainties with regard to the most effective approach and methodology to be utilized in accomplishing the work due to rapidly evolving Internet technologies. L. Experience with online marketing and brand development including skill in developing strategies for disseminating content across multiple channels, including blogs and social networks. M.Experience in using multimedia editors such as Adobe Audition, Premiere, and Photoshop, in addition to CMS platforms, SEO, web metrics software, as well as adobe premiere pro or final cut. N. Experience in developing and executing online programs, including live events; in producing visual and/or multi-media content such as photos, videos, infographics, and data visualizations. The below skills and experience is required: a. Must have a minimum of 8 years of communication specialist experience. b. Minimum B.A. or B.S. degree c. Ability to communicate orally and in writing. d. Attention to detail, critical thinking skills, and sound judgment. e. Ability to think creatively about how to pitch and position stories.
10/07/2026
Full time
Job Description Job Description The Senior Communications Specialist will need to perform the following duties: A. Research, write, edit, and produce materials to inform ED's' employees of agency policies, news, events, and programs through a variety of communication tools. B. Assists in planning, preparing, communication, and executing events for the ED Director and employees. C. Conducts meetings with ED's executives and managers coordinating information to provide accurate communication messages. D. Research, write, edit, and produce communication plans for agency wide messaging. E. Recommends strategies to improve ED's units and agency communication. F. Develop inreach, outreach, and communications activities and products to raise awareness and visibility of the office's products and services. G. Establish and maintain mutual communications between the stakeholders and industry, universities, other government agencies, and the public. H. Create and update communications products in support of the office's mission, including press releases, brochures, web content, social media, and major reports. I. Drafting executive level talking points and speeches for ED Director 's internal or external engagements. J. Developing/updating content for internally-facing and externally-facing webpages as needed, including coordinating with site managers. K. Experience with decision making that involve major uncertainties with regard to the most effective approach and methodology to be utilized in accomplishing the work due to rapidly evolving Internet technologies. L. Experience with online marketing and brand development including skill in developing strategies for disseminating content across multiple channels, including blogs and social networks. M.Experience in using multimedia editors such as Adobe Audition, Premiere, and Photoshop, in addition to CMS platforms, SEO, web metrics software, as well as adobe premiere pro or final cut. N. Experience in developing and executing online programs, including live events; in producing visual and/or multi-media content such as photos, videos, infographics, and data visualizations. The below skills and experience is required: a. Must have a minimum of 8 years of communication specialist experience. b. Minimum B.A. or B.S. degree c. Ability to communicate orally and in writing. d. Attention to detail, critical thinking skills, and sound judgment. e. Ability to think creatively about how to pitch and position stories.