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technical business analyst
Operations Business Analyst
Total Loan Services LLC Dayton, Ohio
Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI89817c8dccbd-8025
11/12/2026
Full time
Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI89817c8dccbd-8025
Data Analyst
SPS Health LLC Milwaukee, Wisconsin
Summary The analyst will apply analytical and technical skills to design, build, and maintain reliable data solutions that address key business challenges. Reporting to the Data Analytics Manager, this role partners with the Data Analytics team and business units across the organization to deliver actionable insights that drive optimal outcomes for client pharmacies. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Review existing reports to identify key trends and conduct root-cause analyses. Develop and maintain dashboards that support data investigation and ongoing reporting, translating business questions into clear visualizations.Partner with the Data Analytics team and other internal teams to monitor client data for contract compliance.Identify issues and communicate findings to drive timely resolution for clients. Respond to ad hoc data requests to support business and technical teams.Understand the value proposition of pharmacies and their downstream customers to inform and improve service offerings.Assist with visualizing data insights and building out deliverables to internal stakeholders.Maintain the confidentiality of information processed.Follow company policies and procedures in the course of all daily work activities. Thrive on change while remaining highly motivated, optimistic, and coachable.Perform other duties and responsibilities as requested or required. Qualifications Requires a bachelor's degree and two (2) + years of related experience. Previous experience in PBM, rebate management and/or pharmacy is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Attention to detail and methodical thinking with data. Experience with BI reporting (Tableau preferred) and databases. Competency in Excel (pivot tables, lookups, data transformation & validation, etc.) Strong analytical skills and ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process. Excellent communication skills and ability to build solid relationships with individuals at all levels, in multiple geographies and business functions, both internally and externally. Ability to learn quickly and consistently demonstrate structured/organized thinking. Aptitude and drive to learn the inner workings of business operations. Language Skills Ability to read, analyze, and interpret common scientific and technical journals, manuals, financial reports, and legal documents. Ability to respond to common inquiries or complaints. Ability to effectively present information to top management, coworkers and/or boards of directors. Basic Microsoft Outlook, Project, Excel, Word and Power Point skills required with a basic knowledge and understanding of underwriting principals. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "Occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more working time.) While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee would rarely need to lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The position is a full-time role based out of the Milwaukee, WI office. This position will be primarily office based with occasional travel which includes air, car, as well as overnight hotel stays. Hybrid remote work possible with proven ability to work independently and efficiently. The above statement reflects the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work that may be inherent in the occupation. EEO Statement SPS Health, LLC, and all its affiliates, are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation details: 0 Yearly Salary PI7008c7e3beed-3289
11/12/2026
Full time
Summary The analyst will apply analytical and technical skills to design, build, and maintain reliable data solutions that address key business challenges. Reporting to the Data Analytics Manager, this role partners with the Data Analytics team and business units across the organization to deliver actionable insights that drive optimal outcomes for client pharmacies. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Review existing reports to identify key trends and conduct root-cause analyses. Develop and maintain dashboards that support data investigation and ongoing reporting, translating business questions into clear visualizations.Partner with the Data Analytics team and other internal teams to monitor client data for contract compliance.Identify issues and communicate findings to drive timely resolution for clients. Respond to ad hoc data requests to support business and technical teams.Understand the value proposition of pharmacies and their downstream customers to inform and improve service offerings.Assist with visualizing data insights and building out deliverables to internal stakeholders.Maintain the confidentiality of information processed.Follow company policies and procedures in the course of all daily work activities. Thrive on change while remaining highly motivated, optimistic, and coachable.Perform other duties and responsibilities as requested or required. Qualifications Requires a bachelor's degree and two (2) + years of related experience. Previous experience in PBM, rebate management and/or pharmacy is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Attention to detail and methodical thinking with data. Experience with BI reporting (Tableau preferred) and databases. Competency in Excel (pivot tables, lookups, data transformation & validation, etc.) Strong analytical skills and ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process. Excellent communication skills and ability to build solid relationships with individuals at all levels, in multiple geographies and business functions, both internally and externally. Ability to learn quickly and consistently demonstrate structured/organized thinking. Aptitude and drive to learn the inner workings of business operations. Language Skills Ability to read, analyze, and interpret common scientific and technical journals, manuals, financial reports, and legal documents. Ability to respond to common inquiries or complaints. Ability to effectively present information to top management, coworkers and/or boards of directors. Basic Microsoft Outlook, Project, Excel, Word and Power Point skills required with a basic knowledge and understanding of underwriting principals. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "Occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more working time.) While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee would rarely need to lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The position is a full-time role based out of the Milwaukee, WI office. This position will be primarily office based with occasional travel which includes air, car, as well as overnight hotel stays. Hybrid remote work possible with proven ability to work independently and efficiently. The above statement reflects the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work that may be inherent in the occupation. EEO Statement SPS Health, LLC, and all its affiliates, are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time. Compensation details: 0 Yearly Salary PI7008c7e3beed-3289
Java Developer
Contact Government Services, LLC San Francisco, California
Job Description Job Description Java Developer Employment Type: Full-Time Department: Information Technology CGS is seeking a Java developer/programmer to join a team working on the enhancement of data utilization for a large, state-run project. The developer will be asked to aggregate data from several different existing sources and prepare plans for how this data can be collected, processed, stored, and reported on. The candidate for this position should have a strong understanding of large-scale enterprise systems and have a demonstrated expert knowledge of Java coding and web applications including Java Server Faces Framework. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Collaborate with business analyst and developers to produce software designs - Provide work estimates to project manager, provide frequent status updates and track progress against the project work plan - Formulate program specifications and basic prototypes - Transform software designs and specifications into high functioning code in the appropriate language - Integrate individual software solutions to higher level systems - Use web-based tools to create and advance applications - Test code periodically to ensure it produces the desirable results and perform debugging when necessary - Collaborate with business, development, and QA teams to develop testing and acceptance procedures - Perform upgrades to make software and systems more secure and efficient - Collaborate with business analyst to provide training, knowledge transfer, and documentation for user support Qualifications: - Three (3) Years of experience developing Java web applications using the Java Server Faces Framework - Five (5) Years of experience in Java web application user interface design and implementation including HTML, CSS, and Javascript - Three (3) Years of experience integrating Java web applications with SQL databases using Hibernate - Three (3) Years of SQL relational database design and coding experience - Five (5) Years of experience developing software both independently and in a team environment - Ability to demonstrate superior organizational skills with an acute attention to detail - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description Java Developer Employment Type: Full-Time Department: Information Technology CGS is seeking a Java developer/programmer to join a team working on the enhancement of data utilization for a large, state-run project. The developer will be asked to aggregate data from several different existing sources and prepare plans for how this data can be collected, processed, stored, and reported on. The candidate for this position should have a strong understanding of large-scale enterprise systems and have a demonstrated expert knowledge of Java coding and web applications including Java Server Faces Framework. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Collaborate with business analyst and developers to produce software designs - Provide work estimates to project manager, provide frequent status updates and track progress against the project work plan - Formulate program specifications and basic prototypes - Transform software designs and specifications into high functioning code in the appropriate language - Integrate individual software solutions to higher level systems - Use web-based tools to create and advance applications - Test code periodically to ensure it produces the desirable results and perform debugging when necessary - Collaborate with business, development, and QA teams to develop testing and acceptance procedures - Perform upgrades to make software and systems more secure and efficient - Collaborate with business analyst to provide training, knowledge transfer, and documentation for user support Qualifications: - Three (3) Years of experience developing Java web applications using the Java Server Faces Framework - Five (5) Years of experience in Java web application user interface design and implementation including HTML, CSS, and Javascript - Three (3) Years of experience integrating Java web applications with SQL databases using Hibernate - Three (3) Years of SQL relational database design and coding experience - Five (5) Years of experience developing software both independently and in a team environment - Ability to demonstrate superior organizational skills with an acute attention to detail - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: -our-team/ For more information about CGS please visit: or contact: Email: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Cybersecurity Operations Lead - Contract - Columbia, SC
SUNSHINE ENTERPRISE USA LLC Columbia, South Carolina
Job Description Job Description Cybersecurity Operations Lead - Security Operations Center (SOC) Location:Columbia, SC Onsite Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 10+ Years Candidate location: Candidate MUST be a SC resident. No relocation allowed. Project Scope: We are seeking an experienced Cybersecurity Operations Lead to help mature and advance the organization's Security Operations Center (SOC) capabilities. The role will work directly with the Chief Information Security Officer (CISO) to drive innovation and strengthen cybersecurity threat detection, monitoring, and incident response capabilities across enterprise systems, including on-premises and cloud-based infrastructure and critical applications. The successful candidate will provide technical leadership, oversee security incident response, mentor SOC analysts, support advanced threat hunting, and continuously improve security operations processes and procedures. This is an ongoing project with aggressive timelines. Candidates must be productive, flexible, self-directed, and comfortable working in a fast-paced environment where responsibilities may evolve. Team members are expected to deliver quality work with minimal supervision. Key Responsibilities: Security Operations Leadership Drive innovation and maturity of Security Operations Center capabilities. Serve as an escalation point for SOC Analyst I, II, and III. Provide leadership, mentorship, and technical guidance to SOC analysts. Lead and mentor the Security Operations team, ensuring analysts are trained and motivated. Assist with staffing Security Operations personnel. Lead security team projects and continuous improvement initiatives. Threat Monitoring and Incident Response Oversee the identification, analysis, and response to security incidents. Ensure rapid incident containment, investigation, and resolution. Perform threat identification and analyze cybersecurity risks to the Medicaid Enterprise. Support the implementation and advancement of continuous monitoring and incident response processes. Assist with advanced threat hunting to identify potential attacker presence within the environment. Review and refine security playbooks, processes, and alerts to identify improvement opportunities. Security Collaboration and Compliance Work with IT, application development, and business teams to advance enterprise security initiatives. Collaborate with compliance teams to maintain audit-ready status. Support cybersecurity threat monitoring and incident response across on-premises and cloud-based systems. Help evaluate and implement effective security practices, tools, and technologies. Required Skills & Experience: 10+ years of IT experience working with Windows, Linux, and web-based applications. 5+ years of experience in enterprise infrastructure design and deployment. 5 years of related experience in a SOC Lead capacity. Broad understanding of enterprise cybersecurity operations, threat monitoring, and incident response. Experience leading or guiding Security Operations analysts. Strong understanding of security incident handling, threat identification, and response processes. Ability to work independently and manage multiple deliverables within defined deadlines. Preferred Skills: Experience identifying, testing, and leading remediation efforts related to: OWASP Top Ten CWE/SANS Top 25 Most Dangerous Software Errors Previous experience performing penetration testing and vulnerability assessments in organizations subject to FISMA or similar compliance requirements. Experience working with enterprise Governance, Risk, and Compliance (eGRC) systems. Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Cloud certification, such as CASP+. Network security certifications. Required Certifications Candidates must hold any one or a combination of the following certifications: Certified Information Systems Security Professional (CISSP) GIAC Certified Incident Handler (GCIH) CompTIA Security+
11/12/2026
Full time
Job Description Job Description Cybersecurity Operations Lead - Security Operations Center (SOC) Location:Columbia, SC Onsite Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 10+ Years Candidate location: Candidate MUST be a SC resident. No relocation allowed. Project Scope: We are seeking an experienced Cybersecurity Operations Lead to help mature and advance the organization's Security Operations Center (SOC) capabilities. The role will work directly with the Chief Information Security Officer (CISO) to drive innovation and strengthen cybersecurity threat detection, monitoring, and incident response capabilities across enterprise systems, including on-premises and cloud-based infrastructure and critical applications. The successful candidate will provide technical leadership, oversee security incident response, mentor SOC analysts, support advanced threat hunting, and continuously improve security operations processes and procedures. This is an ongoing project with aggressive timelines. Candidates must be productive, flexible, self-directed, and comfortable working in a fast-paced environment where responsibilities may evolve. Team members are expected to deliver quality work with minimal supervision. Key Responsibilities: Security Operations Leadership Drive innovation and maturity of Security Operations Center capabilities. Serve as an escalation point for SOC Analyst I, II, and III. Provide leadership, mentorship, and technical guidance to SOC analysts. Lead and mentor the Security Operations team, ensuring analysts are trained and motivated. Assist with staffing Security Operations personnel. Lead security team projects and continuous improvement initiatives. Threat Monitoring and Incident Response Oversee the identification, analysis, and response to security incidents. Ensure rapid incident containment, investigation, and resolution. Perform threat identification and analyze cybersecurity risks to the Medicaid Enterprise. Support the implementation and advancement of continuous monitoring and incident response processes. Assist with advanced threat hunting to identify potential attacker presence within the environment. Review and refine security playbooks, processes, and alerts to identify improvement opportunities. Security Collaboration and Compliance Work with IT, application development, and business teams to advance enterprise security initiatives. Collaborate with compliance teams to maintain audit-ready status. Support cybersecurity threat monitoring and incident response across on-premises and cloud-based systems. Help evaluate and implement effective security practices, tools, and technologies. Required Skills & Experience: 10+ years of IT experience working with Windows, Linux, and web-based applications. 5+ years of experience in enterprise infrastructure design and deployment. 5 years of related experience in a SOC Lead capacity. Broad understanding of enterprise cybersecurity operations, threat monitoring, and incident response. Experience leading or guiding Security Operations analysts. Strong understanding of security incident handling, threat identification, and response processes. Ability to work independently and manage multiple deliverables within defined deadlines. Preferred Skills: Experience identifying, testing, and leading remediation efforts related to: OWASP Top Ten CWE/SANS Top 25 Most Dangerous Software Errors Previous experience performing penetration testing and vulnerability assessments in organizations subject to FISMA or similar compliance requirements. Experience working with enterprise Governance, Risk, and Compliance (eGRC) systems. Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Cloud certification, such as CASP+. Network security certifications. Required Certifications Candidates must hold any one or a combination of the following certifications: Certified Information Systems Security Professional (CISSP) GIAC Certified Incident Handler (GCIH) CompTIA Security+
AI Engineer
Rebel Hotel Company New York, New York
Job Description Job Description Job Title: AI Engineer Location: New York, NY Department : Technology/Revenue Strategy Reports To: Chief Executive Officer FLSA Status: Exempt Work Type: Remote Position with occasional travel to the Corporate Office Employment Type: Full Time Company: Rebel Hotel Company About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States , recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability-and we're just getting started. Position Summary: We're a hospitality company building the next generation of intelligent pricing, demand, and guest-experience systems. Today our commercial teams run rate strategy, RFP negotiations, and account planning on spreadsheets and intuition. We're hiring an AI Engineer to turn that work into software - models and tools that forecast demand, optimize rates, and surface account intelligence so our revenue managers make sharper decisions, faster. This is a hands-on engineering role with direct line of sight to revenue. You'll work alongside revenue managers, sales leaders, and data analysts, shipping production systems that touch real pricing and booking decisions across our portfolio. What You'll Build Demand forecasting models that predict occupancy and room-night demand by property, segment, day-of-week, and season - accounting for events, seasonality, and booking pace. Dynamic pricing and rate-optimization engines that recommend BAR and corporate rates, balancing occupancy, ADR, and RevPAR against competitor positioning. Account intelligence tooling that ingests internal production data and external signals (M&A activity, headcount trends, travel-budget shifts) to flag growing accounts, at-risk accounts, and uncaptured market opportunity. Labor and staffing models that forecast labor demand against projected occupancy and arrivals - optimizing schedules, hours, and cost across housekeeping, front desk, F&B, and other departments while protecting service levels. RFP and negotiation support tools that help the team price contracts, model rate scenarios, and prioritize target accounts during RFP season. LLM-powered workflows - summarizing market intelligence, drafting account strategy notes, and answering natural-language questions over revenue data. A testing laboratory for beta technologies - stand up and run a controlled environment where new AI tools and models can be piloted, stress-tested, and validated against real operational data before broader rollout, including the experimentation framework, sandboxed data, and feedback loops with property and commercial teams What You'll Do Design, train, evaluate, and deploy machine learning models on real booking, rate, and market data. Build data pipelines that bring together PMS, CRS, booking-channel, and third-party market data into clean, reliable feature sets. Stand up the infrastructure to serve models in production - APIs, monitoring, retraining, and guardrails. Operate the beta testing lab - design pilots, recruit internal users, measure results, and decide what graduates to production versus what gets killed. Partner closely with revenue and commercial teams to translate domain knowledge into product, and to make sure outputs are trustworthy and actionable. Define and track the metrics that matter - forecast accuracy, recommendation adoption, labor cost and productivity, and downstream revenue impact. What We're Looking For Required 3+ years building and shipping ML systems in production (not just notebooks). Strong Python and the modern ML/data stack (e.g. pandas, scikit-learn, PyTorch or TensorFlow, SQL). Solid grounding in forecasting, optimization, or recommendation/pricing problems. Experience taking models from prototype to deployed service, including monitoring and iteration. Ability to communicate clearly with non-technical stakeholders and translate business problems into technical ones. Nice to have Experience in hospitality, travel, airlines, retail, or another revenue-management-driven industry. Familiarity with dynamic pricing, demand modeling, or yield/revenue management. Experience integrating LLMs into applications (RAG, structured extraction, agentic workflows). Cloud and MLOps experience (AWS/GCP/Azure, containerization, CI/CD for ML). Comfort with experimentation and causal measurement (A/B testing, uplift modeling). What We Offer: Competitive base salary and performance-based incentive plan Medical, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Career advancement opportunities within a rapidly growing company A chance to be part of the Rebel movement redefining hospitality leadership Why This Role You'll own meaningful problems end-to-end, see your work move real revenue, and help build a data and AI capability from an early stage. If you want your models to ship and matter rather than sit in a backlog, this is that role. Salary Range: $190,000 - $200,000 annually At Rebel Hotel Company, we don't manage hotels the old way-we challenge the status quo. If you're ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.
11/12/2026
Full time
Job Description Job Description Job Title: AI Engineer Location: New York, NY Department : Technology/Revenue Strategy Reports To: Chief Executive Officer FLSA Status: Exempt Work Type: Remote Position with occasional travel to the Corporate Office Employment Type: Full Time Company: Rebel Hotel Company About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States , recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability-and we're just getting started. Position Summary: We're a hospitality company building the next generation of intelligent pricing, demand, and guest-experience systems. Today our commercial teams run rate strategy, RFP negotiations, and account planning on spreadsheets and intuition. We're hiring an AI Engineer to turn that work into software - models and tools that forecast demand, optimize rates, and surface account intelligence so our revenue managers make sharper decisions, faster. This is a hands-on engineering role with direct line of sight to revenue. You'll work alongside revenue managers, sales leaders, and data analysts, shipping production systems that touch real pricing and booking decisions across our portfolio. What You'll Build Demand forecasting models that predict occupancy and room-night demand by property, segment, day-of-week, and season - accounting for events, seasonality, and booking pace. Dynamic pricing and rate-optimization engines that recommend BAR and corporate rates, balancing occupancy, ADR, and RevPAR against competitor positioning. Account intelligence tooling that ingests internal production data and external signals (M&A activity, headcount trends, travel-budget shifts) to flag growing accounts, at-risk accounts, and uncaptured market opportunity. Labor and staffing models that forecast labor demand against projected occupancy and arrivals - optimizing schedules, hours, and cost across housekeeping, front desk, F&B, and other departments while protecting service levels. RFP and negotiation support tools that help the team price contracts, model rate scenarios, and prioritize target accounts during RFP season. LLM-powered workflows - summarizing market intelligence, drafting account strategy notes, and answering natural-language questions over revenue data. A testing laboratory for beta technologies - stand up and run a controlled environment where new AI tools and models can be piloted, stress-tested, and validated against real operational data before broader rollout, including the experimentation framework, sandboxed data, and feedback loops with property and commercial teams What You'll Do Design, train, evaluate, and deploy machine learning models on real booking, rate, and market data. Build data pipelines that bring together PMS, CRS, booking-channel, and third-party market data into clean, reliable feature sets. Stand up the infrastructure to serve models in production - APIs, monitoring, retraining, and guardrails. Operate the beta testing lab - design pilots, recruit internal users, measure results, and decide what graduates to production versus what gets killed. Partner closely with revenue and commercial teams to translate domain knowledge into product, and to make sure outputs are trustworthy and actionable. Define and track the metrics that matter - forecast accuracy, recommendation adoption, labor cost and productivity, and downstream revenue impact. What We're Looking For Required 3+ years building and shipping ML systems in production (not just notebooks). Strong Python and the modern ML/data stack (e.g. pandas, scikit-learn, PyTorch or TensorFlow, SQL). Solid grounding in forecasting, optimization, or recommendation/pricing problems. Experience taking models from prototype to deployed service, including monitoring and iteration. Ability to communicate clearly with non-technical stakeholders and translate business problems into technical ones. Nice to have Experience in hospitality, travel, airlines, retail, or another revenue-management-driven industry. Familiarity with dynamic pricing, demand modeling, or yield/revenue management. Experience integrating LLMs into applications (RAG, structured extraction, agentic workflows). Cloud and MLOps experience (AWS/GCP/Azure, containerization, CI/CD for ML). Comfort with experimentation and causal measurement (A/B testing, uplift modeling). What We Offer: Competitive base salary and performance-based incentive plan Medical, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Career advancement opportunities within a rapidly growing company A chance to be part of the Rebel movement redefining hospitality leadership Why This Role You'll own meaningful problems end-to-end, see your work move real revenue, and help build a data and AI capability from an early stage. If you want your models to ship and matter rather than sit in a backlog, this is that role. Salary Range: $190,000 - $200,000 annually At Rebel Hotel Company, we don't manage hotels the old way-we challenge the status quo. If you're ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.
Product Owner - Identity & Access Management (IAM)
Reply Atlanta, Georgia
Job Description Job Description Valorem Reply, part of the Reply network of companies, is a leader in Microsoft-based digital transformation and security solutions. We help enterprises accelerate modernization through Cloud, AI, and Cybersecurity innovation - enabling secure, intelligent, and compliant digital ecosystems. As a Product Owner for the Identity & Access Management (IAM) team, you will act as the bridge between business stakeholders and technical teams to deliver enterprise-scale IAM solutions. You'll drive product roadmaps and agile execution across core IAM capabilities such as Access Controls, Identity Governance, Directory Services, and Cryptographic Controls. This role combines technical fluency in IAM platforms with strong product management and delivery leadership. Responsibilities Serve as liaison between business stakeholders, technical teams, enterprise architecture, and security leadership Drive backlog grooming, prioritization, roadmap planning, sprint execution, and user story refinement with IAM Feature Teams Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria Manage product roadmaps across Authentication, Federation, Access Controls, Identity Governance, Directory Services, Privileged Access Management, and Cryptographic Key Management Maintain detailed dependency tracking, release tracking, dashboards, reporting, and deliverables across IAM programs Lead Agile ceremonies and manage Azure DevOps (ADO) artifacts including epics, features, user stories, acceptance criteria, sprint plans, dashboards, and executive reporting Partner with Product Managers and Technical Leads to align with business and security objectives Coordinate with vendors and platforms such as Microsoft Entra ID, Ping Identity, Saviynt, 1Kosmos, Keyfactor, PlainID, SailPoint, and ServiceNow Track and report product KPIs including backlog health, delivery velocity, release performance, dependency status, and portfolio-level visibility Minimum Requirements Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or related field (or equivalent experience) 5 years in Product Owner, Business Analyst, or similar enterprise/SaaS roles Expertise with Agile/Scrum delivery and tools such as Azure DevOps (ADO) Strong knowledge of IAM domains: Access Controls, Identity Governance, Directory Services, Cryptographic Key Management Hands-on experience with IAM platforms such as Microsoft Entra ID (Azure AD), Ping Identity, Saviynt, 1Kosmos, Keyfactor, or PlainID Ability to manage complex cross-functional initiatives and dependencies Strong stakeholder communication and executive reporting skills Preferred Qualifications Experience supporting large-scale IAM transformations or modernization programs Familiarity with Zero Trust, NIST, or ISO security frameworks About Reply Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at . Visit our website at to learn more about our open roles. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description Valorem Reply, part of the Reply network of companies, is a leader in Microsoft-based digital transformation and security solutions. We help enterprises accelerate modernization through Cloud, AI, and Cybersecurity innovation - enabling secure, intelligent, and compliant digital ecosystems. As a Product Owner for the Identity & Access Management (IAM) team, you will act as the bridge between business stakeholders and technical teams to deliver enterprise-scale IAM solutions. You'll drive product roadmaps and agile execution across core IAM capabilities such as Access Controls, Identity Governance, Directory Services, and Cryptographic Controls. This role combines technical fluency in IAM platforms with strong product management and delivery leadership. Responsibilities Serve as liaison between business stakeholders, technical teams, enterprise architecture, and security leadership Drive backlog grooming, prioritization, roadmap planning, sprint execution, and user story refinement with IAM Feature Teams Translate business needs into clear, actionable technical requirements, user stories, and acceptance criteria Manage product roadmaps across Authentication, Federation, Access Controls, Identity Governance, Directory Services, Privileged Access Management, and Cryptographic Key Management Maintain detailed dependency tracking, release tracking, dashboards, reporting, and deliverables across IAM programs Lead Agile ceremonies and manage Azure DevOps (ADO) artifacts including epics, features, user stories, acceptance criteria, sprint plans, dashboards, and executive reporting Partner with Product Managers and Technical Leads to align with business and security objectives Coordinate with vendors and platforms such as Microsoft Entra ID, Ping Identity, Saviynt, 1Kosmos, Keyfactor, PlainID, SailPoint, and ServiceNow Track and report product KPIs including backlog health, delivery velocity, release performance, dependency status, and portfolio-level visibility Minimum Requirements Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or related field (or equivalent experience) 5 years in Product Owner, Business Analyst, or similar enterprise/SaaS roles Expertise with Agile/Scrum delivery and tools such as Azure DevOps (ADO) Strong knowledge of IAM domains: Access Controls, Identity Governance, Directory Services, Cryptographic Key Management Hands-on experience with IAM platforms such as Microsoft Entra ID (Azure AD), Ping Identity, Saviynt, 1Kosmos, Keyfactor, or PlainID Ability to manage complex cross-functional initiatives and dependencies Strong stakeholder communication and executive reporting skills Preferred Qualifications Experience supporting large-scale IAM transformations or modernization programs Familiarity with Zero Trust, NIST, or ISO security frameworks About Reply Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at . Visit our website at to learn more about our open roles. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Support Analyst
OneTrust Atlanta, Georgia
Job Description Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down-it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI Ready Governance Platform , unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking a Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer to troubleshoot and resolve the issue Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc. Build privacy industry expertise, including maintaining CIPP/E / CIPM certifications Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements Work independently to manage your time and commitments while meeting agreed performance levels Y ou Are You are a hardworking and determined individual focused on providing a great customer experience while building rapport. You're an independent worker who can solve complex customer problems in a creative manner. Your experience includes: Degree, higher education qualification or 1-5 years' work experience in a similar role Either demonstrated experience working with the OneTrust Privacy platform, or relevant technical skills e.g. web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations Ability to learn rapidly, and master the OneTrust Privacy platform Complex analytical problem-solving skills Continuous improvement mindset and ability to contribute to process improvement Highly developed written and verbal communication skills, with ability to effectively communicate complex information in accessible language via phone, video and e-mail Ability to work with and troubleshoot complex, web-based software suites Working knowledge of development processes, different operating systems, browsers, and programming languages. Flexible attitude and willingness to work alternative shift patterns e.g. late shifts, weekends to support coverage, new releases Extra Awesome Privacy industry experience, or CIPP/E / CIPM certified Language skills (French, German, Spanish, Portuguese) Familiarity with IAB TCF 2.0 framework For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $23-$37 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
11/12/2026
Full time
Job Description Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down-it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI Ready Governance Platform , unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking a Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer to troubleshoot and resolve the issue Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc. Build privacy industry expertise, including maintaining CIPP/E / CIPM certifications Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements Work independently to manage your time and commitments while meeting agreed performance levels Y ou Are You are a hardworking and determined individual focused on providing a great customer experience while building rapport. You're an independent worker who can solve complex customer problems in a creative manner. Your experience includes: Degree, higher education qualification or 1-5 years' work experience in a similar role Either demonstrated experience working with the OneTrust Privacy platform, or relevant technical skills e.g. web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations Ability to learn rapidly, and master the OneTrust Privacy platform Complex analytical problem-solving skills Continuous improvement mindset and ability to contribute to process improvement Highly developed written and verbal communication skills, with ability to effectively communicate complex information in accessible language via phone, video and e-mail Ability to work with and troubleshoot complex, web-based software suites Working knowledge of development processes, different operating systems, browsers, and programming languages. Flexible attitude and willingness to work alternative shift patterns e.g. late shifts, weekends to support coverage, new releases Extra Awesome Privacy industry experience, or CIPP/E / CIPM certified Language skills (French, German, Spanish, Portuguese) Familiarity with IAB TCF 2.0 framework For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $23-$37 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Management Analyst I
PingWind Crane, Indiana
Job Description Job Description Location: Hybrid on site (Crane IN) Required Clearance: Secret Required Education: Bachelor's Degree Required Experience: Minimum of 3 years of experience Position Description PingWind is seeking a Management Analyst I who will provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Management Analyst will evaluate existing processes, analyze program and operational data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership. This role works closely with program managers, functional leads, technical personnel, and government stakeholders to support planning, reporting, requirements management, process improvement, documentation, and performance monitoring. The Management Analyst will directly contribute to improving program efficiency, operational effectiveness, decision-making, and overall mission performance. Responsibilities Typical Responsibilities/Tasks: • Analyze organizational processes, procedures, workflows, and operational performance. • Identify process gaps, inefficiencies, risks, and opportunities for improvement. • Develop recommendations to improve program efficiency, effectiveness, and service delivery. • Collect, organize, analyze, and interpret quantitative and qualitative data. • Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership. • Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation. • Track program requirements, milestones, deliverables, risks, issues, and action items. • Conduct research and analysis to support management decisions and organizational initiatives. • Facilitate meetings, working groups, interviews, and requirements-gathering sessions. • Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures. Required Qualifications Required Qualifications • Minimum of 3 years of experience About Pingwind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. Our benefits include: Paid Federal Holidays Robust Health & Dental Insurance Options 401k with matching Paid vacation and sick leave Continuing education assistance Short Term / Long Term Disability & Life Insurance Employee Assistance Program through Sun Life Financial EAP Guidance Resources Salary Range The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description Location: Hybrid on site (Crane IN) Required Clearance: Secret Required Education: Bachelor's Degree Required Experience: Minimum of 3 years of experience Position Description PingWind is seeking a Management Analyst I who will provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Management Analyst will evaluate existing processes, analyze program and operational data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership. This role works closely with program managers, functional leads, technical personnel, and government stakeholders to support planning, reporting, requirements management, process improvement, documentation, and performance monitoring. The Management Analyst will directly contribute to improving program efficiency, operational effectiveness, decision-making, and overall mission performance. Responsibilities Typical Responsibilities/Tasks: • Analyze organizational processes, procedures, workflows, and operational performance. • Identify process gaps, inefficiencies, risks, and opportunities for improvement. • Develop recommendations to improve program efficiency, effectiveness, and service delivery. • Collect, organize, analyze, and interpret quantitative and qualitative data. • Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership. • Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation. • Track program requirements, milestones, deliverables, risks, issues, and action items. • Conduct research and analysis to support management decisions and organizational initiatives. • Facilitate meetings, working groups, interviews, and requirements-gathering sessions. • Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures. Required Qualifications Required Qualifications • Minimum of 3 years of experience About Pingwind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. Our benefits include: Paid Federal Holidays Robust Health & Dental Insurance Options 401k with matching Paid vacation and sick leave Continuing education assistance Short Term / Long Term Disability & Life Insurance Employee Assistance Program through Sun Life Financial EAP Guidance Resources Salary Range The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Management Analyst III
PingWind Crane, Indiana
Job Description Job Description Location: Hybrid on site (Crane IN) Required Clearance: Secret Required Education: Bachelor's Degree Required Experience: Minimum of 10 years of experience Position Description PingWind is seeking a Management Analyst III who will provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Management Analyst will evaluate existing processes, analyze program and operational data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership. This role works closely with program managers, functional leads, technical personnel, and government stakeholders to support planning, reporting, requirements management, process improvement, documentation, and performance monitoring. The Management Analyst will directly contribute to improving program efficiency, operational effectiveness, decision-making, and overall mission performance. Responsibilities Typical Responsibilities/Tasks: • Analyze organizational processes, procedures, workflows, and operational performance. • Identify process gaps, inefficiencies, risks, and opportunities for improvement. • Develop recommendations to improve program efficiency, effectiveness, and service delivery. • Collect, organize, analyze, and interpret quantitative and qualitative data. • Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership. • Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation. • Track program requirements, milestones, deliverables, risks, issues, and action items. • Conduct research and analysis to support management decisions and organizational initiatives. • Facilitate meetings, working groups, interviews, and requirements-gathering sessions. • Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures. Required Qualifications Minimum of 10 years of experience About Pingwind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. Our benefits include: Paid Federal Holidays Robust Health & Dental Insurance Options 401k with matching Paid vacation and sick leave Continuing education assistance Short Term / Long Term Disability & Life Insurance Employee Assistance Program through Sun Life Financial EAP Guidance Resources Salary Range The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/12/2026
Full time
Job Description Job Description Location: Hybrid on site (Crane IN) Required Clearance: Secret Required Education: Bachelor's Degree Required Experience: Minimum of 10 years of experience Position Description PingWind is seeking a Management Analyst III who will provide analytical, operational, and program management support to improve organizational effectiveness, business processes, and mission performance. The Management Analyst will evaluate existing processes, analyze program and operational data, identify opportunities for improvement, and develop actionable recommendations for government and program leadership. This role works closely with program managers, functional leads, technical personnel, and government stakeholders to support planning, reporting, requirements management, process improvement, documentation, and performance monitoring. The Management Analyst will directly contribute to improving program efficiency, operational effectiveness, decision-making, and overall mission performance. Responsibilities Typical Responsibilities/Tasks: • Analyze organizational processes, procedures, workflows, and operational performance. • Identify process gaps, inefficiencies, risks, and opportunities for improvement. • Develop recommendations to improve program efficiency, effectiveness, and service delivery. • Collect, organize, analyze, and interpret quantitative and qualitative data. • Develop reports, briefings, dashboards, presentations, and decision-support materials for leadership. • Support development and maintenance of Standard Operating Procedures (SOPs), policies, process maps, plans, and other program documentation. • Track program requirements, milestones, deliverables, risks, issues, and action items. • Conduct research and analysis to support management decisions and organizational initiatives. • Facilitate meetings, working groups, interviews, and requirements-gathering sessions. • Support development and tracking of Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and other performance measures. Required Qualifications Minimum of 10 years of experience About Pingwind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. Our benefits include: Paid Federal Holidays Robust Health & Dental Insurance Options 401k with matching Paid vacation and sick leave Continuing education assistance Short Term / Long Term Disability & Life Insurance Employee Assistance Program through Sun Life Financial EAP Guidance Resources Salary Range The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Workstation Support Analyst
SYSTEMTEC, Inc. Columbia, South Carolina
Job Description Job Description SYSTEMTEC is seeking a Workstation Support Analyst for a on-site opportunity for candidates in Columbia, SC. Candidate will provide hands-on workstation support by configuring, deploying, maintaining, and troubleshooting desktop computers, software, and related equipment. This role focuses on resolving end-user technical issues, maintaining secure workstation environments, and delivering responsive customer service to keep business operations running efficiently. Required Qualifications of the Workstation Support Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. Associate degree in Computer Science, Information Technology, or a related field, or at least two years of relevant work experience in lieu of a degree. Minimum of two years of technical operations support experience. CompTIA A+ certification. Experience installing, configuring, maintaining, and troubleshooting workstation hardware and desktop software. Knowledge of operating system imaging, workstation deployment, and user data backup procedures. Ability to troubleshoot end-user computing issues, including desktop applications and desktop-based LAN systems. Strong customer service and communication skills, including the ability to explain technical concepts and provide user training. Ability to manage support tickets, document technical issues, and prioritize requests in a fast-paced, multi-platform environment. Ability to routinely transport equipment weighing up to 30 pounds and occasionally handle items weighing up to 70 pounds. Preferred Skills/Experience of the Workstation Support Analyst: Familiarity with workstation hardware, software licensing, IT equipment inventory, and approved purchasing procedures. Experience with application package testing, workstation security configurations, and infrastructure support. Ability to recommend hardware and software solutions that meet end-user and business requirements. Flexibility to support operational needs that may require after-hours or 24/7 response. Responsibilities of the Workstation Support Analyst: Monitor and update the IT dispatch system, respond to assigned support tickets, troubleshoot technical issues, and provide timely assistance to end users. Build, image, configure, install, and deploy workstations; install approved applications; perform data backups; and maintain desktop hardware and software. Verify workstation configurations meet established security standards and ensure software and equipment are properly licensed and approved. Test, troubleshoot, maintain, modify, validate, and document application packages to support reliable workstation performance. Maintain technical documentation, configuration standards, inventory records, and equipment status; assist with reporting and replacement part orders as needed. Train and guide end users, collaborate with other IT teams to resolve technical problems, and stay informed about new workstation support technologies and procedures. Work Location: Onsite Columbia, SC. Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match. Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.
11/12/2026
Full time
Job Description Job Description SYSTEMTEC is seeking a Workstation Support Analyst for a on-site opportunity for candidates in Columbia, SC. Candidate will provide hands-on workstation support by configuring, deploying, maintaining, and troubleshooting desktop computers, software, and related equipment. This role focuses on resolving end-user technical issues, maintaining secure workstation environments, and delivering responsive customer service to keep business operations running efficiently. Required Qualifications of the Workstation Support Analyst: Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. Associate degree in Computer Science, Information Technology, or a related field, or at least two years of relevant work experience in lieu of a degree. Minimum of two years of technical operations support experience. CompTIA A+ certification. Experience installing, configuring, maintaining, and troubleshooting workstation hardware and desktop software. Knowledge of operating system imaging, workstation deployment, and user data backup procedures. Ability to troubleshoot end-user computing issues, including desktop applications and desktop-based LAN systems. Strong customer service and communication skills, including the ability to explain technical concepts and provide user training. Ability to manage support tickets, document technical issues, and prioritize requests in a fast-paced, multi-platform environment. Ability to routinely transport equipment weighing up to 30 pounds and occasionally handle items weighing up to 70 pounds. Preferred Skills/Experience of the Workstation Support Analyst: Familiarity with workstation hardware, software licensing, IT equipment inventory, and approved purchasing procedures. Experience with application package testing, workstation security configurations, and infrastructure support. Ability to recommend hardware and software solutions that meet end-user and business requirements. Flexibility to support operational needs that may require after-hours or 24/7 response. Responsibilities of the Workstation Support Analyst: Monitor and update the IT dispatch system, respond to assigned support tickets, troubleshoot technical issues, and provide timely assistance to end users. Build, image, configure, install, and deploy workstations; install approved applications; perform data backups; and maintain desktop hardware and software. Verify workstation configurations meet established security standards and ensure software and equipment are properly licensed and approved. Test, troubleshoot, maintain, modify, validate, and document application packages to support reliable workstation performance. Maintain technical documentation, configuration standards, inventory records, and equipment status; assist with reporting and replacement part orders as needed. Train and guide end users, collaborate with other IT teams to resolve technical problems, and stay informed about new workstation support technologies and procedures. Work Location: Onsite Columbia, SC. Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match. Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.
Senior FinOps Analyst ID94366
AgileEngine Atlanta, Georgia
Job Description Job Description AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior FinOps Analyst to advise R&D teams on cloud cost management and optimization. This role requires a schedule covering APAC business hours (evening/night shifts in LATAM/US), with some overlap with Pacific Time and afternoon Central Time. Mandatory requirements include 4+ years of FinOps experience, strong cloud cost management and optimization, forecasting, complex SQL or SQL-adjacent querying, spend anomaly investigation and root-cause analysis, AI/LLM cost monitoring, cost modeling, stakeholder advisory, and reporting, along with an upper-intermediate level of English. Experience with AI/LLM governance is a strong plus. WHAT YOU WILL DO - Serve as the primary point of contact for R&D teams seeking cloud cost guidance, triaging and answering inbound questions in real time via the team's Slack channel and other asynchronous channels. - Conduct proactive, consultative engagement with key spending teams, especially APAC-based colleagues - to review monthly cloud spending, surface actionable cost opportunities, and understand upcoming engineering roadmap delivery plans before they become budget surprises; capture meeting notes and summaries with recommendations on top recurring questions and emerging cost patterns. - Proactively monitor cloud and AI/LLM spend for anomalies, cost spikes, and inefficiency patterns; conduct structured investigations into flagged variances, produce written root-cause analyses, and deliver actionable optimization recommendations to team owners, documenting the work on Jira tickets and flagging items for the monthly reporting. - Participate in the monthly forecasting cycle, engaging directly with assigned R&D teams to align central forecasts with team-level projections, surface discrepancies, and document team plans and intent for upcoming spend; produce monthly forecast engagement notes per assigned team cohort. - Contribute a FinOps practitioner perspective and team-sourced information, including AI/LLM cost drivers, to showback reporting and top spending R&D team meetings, maintaining an understanding of cost drivers. - Support Cost Awareness and Cost Education efforts, and audit and update the cloud economics space on the wiki. - Model team cost projections and respond to customer help requests via Slack, email, and other channels. MUST HAVES - You must be authorized to work for ANY employer in the US (e.g., Green card holders, TN visa holders, GC EAD, H4 EAD, U4U with EAD), as we are unable to sponsor or take over employment visa sponsorship at this time; - Senior-level FinOps (cloud financial operations) experience (4+ years of experience). - Proficient in complex SQL or SQL-adjacent queries to analyze cost and usage data or investigate variable cost anomalies to seek root-cause information. - Strong cloud cost management and optimization expertise. - Proven ability to investigate spend anomalies and produce written root-cause analyses. - Experience serving as a partner-facing resource, advising and consulting directly with R&D/engineering teams. - Cloud cost forecasting experience, including aligning central forecasts with team-level projections. - Familiarity with OpenAI/LLM cost drivers and monitoring LLM spend. - Cost modeling and team investment/project tracking. - Experience maintaining technical documentation and wiki spaces and contributing to recurring reporting, such as showback. - Proficiency with Jira for documenting investigations and Slack for real-time and asynchronous support. - Proficiency with FinOps and cloud cost tooling, with the ability to learn and use new tools quickly (for example, Datadog). No single tool is mandatory. - Upper-intermediate English level. NICE TO HAVES - AI/LLM governance expertise. - AI/LLM variable cost management expertise. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options.
11/12/2026
Full time
Job Description Job Description AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Senior FinOps Analyst to advise R&D teams on cloud cost management and optimization. This role requires a schedule covering APAC business hours (evening/night shifts in LATAM/US), with some overlap with Pacific Time and afternoon Central Time. Mandatory requirements include 4+ years of FinOps experience, strong cloud cost management and optimization, forecasting, complex SQL or SQL-adjacent querying, spend anomaly investigation and root-cause analysis, AI/LLM cost monitoring, cost modeling, stakeholder advisory, and reporting, along with an upper-intermediate level of English. Experience with AI/LLM governance is a strong plus. WHAT YOU WILL DO - Serve as the primary point of contact for R&D teams seeking cloud cost guidance, triaging and answering inbound questions in real time via the team's Slack channel and other asynchronous channels. - Conduct proactive, consultative engagement with key spending teams, especially APAC-based colleagues - to review monthly cloud spending, surface actionable cost opportunities, and understand upcoming engineering roadmap delivery plans before they become budget surprises; capture meeting notes and summaries with recommendations on top recurring questions and emerging cost patterns. - Proactively monitor cloud and AI/LLM spend for anomalies, cost spikes, and inefficiency patterns; conduct structured investigations into flagged variances, produce written root-cause analyses, and deliver actionable optimization recommendations to team owners, documenting the work on Jira tickets and flagging items for the monthly reporting. - Participate in the monthly forecasting cycle, engaging directly with assigned R&D teams to align central forecasts with team-level projections, surface discrepancies, and document team plans and intent for upcoming spend; produce monthly forecast engagement notes per assigned team cohort. - Contribute a FinOps practitioner perspective and team-sourced information, including AI/LLM cost drivers, to showback reporting and top spending R&D team meetings, maintaining an understanding of cost drivers. - Support Cost Awareness and Cost Education efforts, and audit and update the cloud economics space on the wiki. - Model team cost projections and respond to customer help requests via Slack, email, and other channels. MUST HAVES - You must be authorized to work for ANY employer in the US (e.g., Green card holders, TN visa holders, GC EAD, H4 EAD, U4U with EAD), as we are unable to sponsor or take over employment visa sponsorship at this time; - Senior-level FinOps (cloud financial operations) experience (4+ years of experience). - Proficient in complex SQL or SQL-adjacent queries to analyze cost and usage data or investigate variable cost anomalies to seek root-cause information. - Strong cloud cost management and optimization expertise. - Proven ability to investigate spend anomalies and produce written root-cause analyses. - Experience serving as a partner-facing resource, advising and consulting directly with R&D/engineering teams. - Cloud cost forecasting experience, including aligning central forecasts with team-level projections. - Familiarity with OpenAI/LLM cost drivers and monitoring LLM spend. - Cost modeling and team investment/project tracking. - Experience maintaining technical documentation and wiki spaces and contributing to recurring reporting, such as showback. - Proficiency with Jira for documenting investigations and Slack for real-time and asynchronous support. - Proficiency with FinOps and cloud cost tooling, with the ability to learn and use new tools quickly (for example, Datadog). No single tool is mandatory. - Upper-intermediate English level. NICE TO HAVES - AI/LLM governance expertise. - AI/LLM variable cost management expertise. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options.
Synechron
Sr./Lead BPM (Camunda or Flowable) Developer with Java
Synechron Cleveland, Ohio
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced Senior/Lead BPM Developer with strong expertise in Camunda or Flowable and a solid background in Java and Spring Boot. The successful candidate will be responsible for designing, developing, integrating, and leading the implementation of scalable business process management solutions. This role requires a strong understanding of workflow automation, BPMN-based process modeling, enterprise integration, and software engineering best practices. The ideal candidate will also provide technical leadership, mentor developers, and contribute to architecture and delivery decisions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Cleveland, OH is $115k - $125k/year & benefits (see below). The Role Responsibilities: Design, develop, and implement business process management solutions using Camunda or Flowable. Model, deploy, and maintain business processes using BPMN 2.0. Develop workflow services and process applications using Java and Spring Boot. Design and implement process integrations with internal and external systems. Develop reusable workflow components, process workers, connectors, and automation services. Configure and optimize process execution, task management, job handling, retries, timers, and error management. Implement business rules using DMN or other decision-management technologies. Support process monitoring, troubleshooting, performance tuning, and production issue resolution. Collaborate with business analysts, solution architects, product owners, and development teams to translate business requirements into technical solutions. Lead technical design and architecture discussions for BPM and workflow initiatives. Contribute to CI/CD automation, containerization, and cloud-based deployments Requirements: 8+ years of software development experience, with significant experience in enterprise Java development. Strong hands-on experience with Camunda or Flowable; deep expertise in at least one platform is required. Extensive experience with Java, Spring Boot, Spring Framework, RESTful web services and Microservices architecture Strong knowledge of BPMN 2.0 and workflow/process automation concepts. Experience designing and implementing complex business processes and long-running workflows. Good understanding of process orchestration, human tasks, service tasks, gateways, events, timers, escalation, compensation, and exception handling. Experience integrating BPM platforms with APIs, databases, messaging systems, and third-party applications. Strong knowledge of relational databases and SQL, preferably with PostgreSQL, Oracle, or Microsoft SQL Server. Experience with automated testing, including unit, integration, and end-to-end testing. Familiarity with Git-based development and CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Experience with Docker and Kubernetes or other container orchestration platforms. Strong understanding of software design patterns, clean code, SOLID principles, and secure coding practices. Excellent analytical, problem-solving, communication, and collaboration skills. Preferred Skills: Experience with Camunda 7, Camunda 8, Flowable 6, or equivalent BPM platforms. Experience with DMN, CMMN, or decision automation. Experience with Kafka, RabbitMQ, or other event-driven technologies. Experience with cloud platforms such as AWS, Azure, or Google Cloud We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/12/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced Senior/Lead BPM Developer with strong expertise in Camunda or Flowable and a solid background in Java and Spring Boot. The successful candidate will be responsible for designing, developing, integrating, and leading the implementation of scalable business process management solutions. This role requires a strong understanding of workflow automation, BPMN-based process modeling, enterprise integration, and software engineering best practices. The ideal candidate will also provide technical leadership, mentor developers, and contribute to architecture and delivery decisions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Cleveland, OH is $115k - $125k/year & benefits (see below). The Role Responsibilities: Design, develop, and implement business process management solutions using Camunda or Flowable. Model, deploy, and maintain business processes using BPMN 2.0. Develop workflow services and process applications using Java and Spring Boot. Design and implement process integrations with internal and external systems. Develop reusable workflow components, process workers, connectors, and automation services. Configure and optimize process execution, task management, job handling, retries, timers, and error management. Implement business rules using DMN or other decision-management technologies. Support process monitoring, troubleshooting, performance tuning, and production issue resolution. Collaborate with business analysts, solution architects, product owners, and development teams to translate business requirements into technical solutions. Lead technical design and architecture discussions for BPM and workflow initiatives. Contribute to CI/CD automation, containerization, and cloud-based deployments Requirements: 8+ years of software development experience, with significant experience in enterprise Java development. Strong hands-on experience with Camunda or Flowable; deep expertise in at least one platform is required. Extensive experience with Java, Spring Boot, Spring Framework, RESTful web services and Microservices architecture Strong knowledge of BPMN 2.0 and workflow/process automation concepts. Experience designing and implementing complex business processes and long-running workflows. Good understanding of process orchestration, human tasks, service tasks, gateways, events, timers, escalation, compensation, and exception handling. Experience integrating BPM platforms with APIs, databases, messaging systems, and third-party applications. Strong knowledge of relational databases and SQL, preferably with PostgreSQL, Oracle, or Microsoft SQL Server. Experience with automated testing, including unit, integration, and end-to-end testing. Familiarity with Git-based development and CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Experience with Docker and Kubernetes or other container orchestration platforms. Strong understanding of software design patterns, clean code, SOLID principles, and secure coding practices. Excellent analytical, problem-solving, communication, and collaboration skills. Preferred Skills: Experience with Camunda 7, Camunda 8, Flowable 6, or equivalent BPM platforms. Experience with DMN, CMMN, or decision automation. Experience with Kafka, RabbitMQ, or other event-driven technologies. Experience with cloud platforms such as AWS, Azure, or Google Cloud We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Synechron
Sr./Lead BPM (Camunda or Flowable) Developer with Java
Synechron Pittsburgh, Pennsylvania
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced Senior/Lead BPM Developer with strong expertise in Camunda or Flowable and a solid background in Java and Spring Boot. The successful candidate will be responsible for designing, developing, integrating, and leading the implementation of scalable business process management solutions. This role requires a strong understanding of workflow automation, BPMN-based process modeling, enterprise integration, and software engineering best practices. The ideal candidate will also provide technical leadership, mentor developers, and contribute to architecture and delivery decisions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA is $115k - $125k/year & benefits (see below). The Role Responsibilities: Design, develop, and implement business process management solutions using Camunda or Flowable. Model, deploy, and maintain business processes using BPMN 2.0. Develop workflow services and process applications using Java and Spring Boot. Design and implement process integrations with internal and external systems. Develop reusable workflow components, process workers, connectors, and automation services. Configure and optimize process execution, task management, job handling, retries, timers, and error management. Implement business rules using DMN or other decision-management technologies. Support process monitoring, troubleshooting, performance tuning, and production issue resolution. Collaborate with business analysts, solution architects, product owners, and development teams to translate business requirements into technical solutions. Lead technical design and architecture discussions for BPM and workflow initiatives. Contribute to CI/CD automation, containerization, and cloud-based deployments Requirements: 8+ years of software development experience, with significant experience in enterprise Java development. Strong hands-on experience with Camunda or Flowable; deep expertise in at least one platform is required. Extensive experience with Java, Spring Boot, Spring Framework, RESTful web services and Microservices architecture Strong knowledge of BPMN 2.0 and workflow/process automation concepts. Experience designing and implementing complex business processes and long-running workflows. Good understanding of process orchestration, human tasks, service tasks, gateways, events, timers, escalation, compensation, and exception handling. Experience integrating BPM platforms with APIs, databases, messaging systems, and third-party applications. Strong knowledge of relational databases and SQL, preferably with PostgreSQL, Oracle, or Microsoft SQL Server. Experience with automated testing, including unit, integration, and end-to-end testing. Familiarity with Git-based development and CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Experience with Docker and Kubernetes or other container orchestration platforms. Strong understanding of software design patterns, clean code, SOLID principles, and secure coding practices. Excellent analytical, problem-solving, communication, and collaboration skills. Preferred Skills: Experience with Camunda 7, Camunda 8, Flowable 6, or equivalent BPM platforms. Experience with DMN, CMMN, or decision automation. Experience with Kafka, RabbitMQ, or other event-driven technologies. Experience with cloud platforms such as AWS, Azure, or Google Cloud We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/12/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a highly experienced Senior/Lead BPM Developer with strong expertise in Camunda or Flowable and a solid background in Java and Spring Boot. The successful candidate will be responsible for designing, developing, integrating, and leading the implementation of scalable business process management solutions. This role requires a strong understanding of workflow automation, BPMN-based process modeling, enterprise integration, and software engineering best practices. The ideal candidate will also provide technical leadership, mentor developers, and contribute to architecture and delivery decisions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA is $115k - $125k/year & benefits (see below). The Role Responsibilities: Design, develop, and implement business process management solutions using Camunda or Flowable. Model, deploy, and maintain business processes using BPMN 2.0. Develop workflow services and process applications using Java and Spring Boot. Design and implement process integrations with internal and external systems. Develop reusable workflow components, process workers, connectors, and automation services. Configure and optimize process execution, task management, job handling, retries, timers, and error management. Implement business rules using DMN or other decision-management technologies. Support process monitoring, troubleshooting, performance tuning, and production issue resolution. Collaborate with business analysts, solution architects, product owners, and development teams to translate business requirements into technical solutions. Lead technical design and architecture discussions for BPM and workflow initiatives. Contribute to CI/CD automation, containerization, and cloud-based deployments Requirements: 8+ years of software development experience, with significant experience in enterprise Java development. Strong hands-on experience with Camunda or Flowable; deep expertise in at least one platform is required. Extensive experience with Java, Spring Boot, Spring Framework, RESTful web services and Microservices architecture Strong knowledge of BPMN 2.0 and workflow/process automation concepts. Experience designing and implementing complex business processes and long-running workflows. Good understanding of process orchestration, human tasks, service tasks, gateways, events, timers, escalation, compensation, and exception handling. Experience integrating BPM platforms with APIs, databases, messaging systems, and third-party applications. Strong knowledge of relational databases and SQL, preferably with PostgreSQL, Oracle, or Microsoft SQL Server. Experience with automated testing, including unit, integration, and end-to-end testing. Familiarity with Git-based development and CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Experience with Docker and Kubernetes or other container orchestration platforms. Strong understanding of software design patterns, clean code, SOLID principles, and secure coding practices. Excellent analytical, problem-solving, communication, and collaboration skills. Preferred Skills: Experience with Camunda 7, Camunda 8, Flowable 6, or equivalent BPM platforms. Experience with DMN, CMMN, or decision automation. Experience with Kafka, RabbitMQ, or other event-driven technologies. Experience with cloud platforms such as AWS, Azure, or Google Cloud We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Senior Desktop & Endpoint Support Analyst
Aureon Consulting Mundelein, Illinois
Job Description We're looking for a Senior Desktop & Endpoint Support Analyst who enjoys tackling complex technical issues, working with modern Microsoft technologies, and finding smarter ways to support employees. This role goes beyond traditional desktop support. You'll serve as an escalation resource for challenging issues while working across Microsoft Intune, Windows 11, Microsoft 365, SCCM/MECM, Autopilot, Azure Virtual Desktop, PowerShell, endpoint security, and collaboration technology. What You'll Do Troubleshoot complex endpoint, desktop, mobile, virtual desktop, application, and collaboration technology issues. Administer and support Microsoft Intune, including device enrollment, configuration profiles, compliance policies, application and policy deployment, and MDM troubleshooting. Support Windows 11, Microsoft 365, SCCM/MECM, Windows Autopilot, endpoint security tools, and enterprise applications. Support Azure Virtual Desktop (AVD) and other virtual desktop technologies. Develop PowerShell scripts to automate administration, reporting, remediation, and repetitive support tasks. Support Microsoft Teams Rooms, conference room and AV technology, and other workplace technologies. Provide responsive technical support for business leaders and other high-visibility needs. Partner with infrastructure, security, and other IT teams to resolve complex issues and improve the technology environment. Participate in technology refreshes, migrations, deployments, and modernization initiatives. Use ServiceNow, Power BI, and operational data to identify trends and improve service delivery. Explore new technologies, including Microsoft Copilot and AI-enabled workplace tools, that can improve productivity and support efficiency. Mentor teammates and serve as a technical escalation resource. What We're Looking For 3+ years of progressive desktop support, endpoint support, IT support, or end-user computing experience Hands-on experience administering Microsoft Intune Strong experience with Windows 11 and Microsoft 365 Experience with SCCM/MECM and Windows Autopilot Experience with Azure Virtual Desktop (AVD) or similar virtual desktop technology Hands-on PowerShell scripting and automation experience Strong troubleshooting skills across endpoint and workplace technologies Experience supporting enterprise environments and partnering across IT teams Strong communication skills with the ability to support both technical and nontechnical users Experience serving as an escalation resource or mentoring other IT professionals Bachelor's degree in a technology-related field or equivalent relevant professional experience Nice to Have Microsoft Azure Administrator Associate (AZ-104) CompTIA Security+ ITIL Foundation Microsoft Teams Rooms or enterprise AV experience ServiceNow or Power BI experience Experience with Microsoft Copilot or other AI-enabled workplace tools Why This Role? If you're the person teammates turn to when a technical problem gets complicated, this could be a great next step. You'll stay hands-on while getting exposure to endpoint management, automation, virtual desktops, Microsoft cloud technologies, collaboration tools, analytics, and AI. You'll have the opportunity to solve today's problems while also helping make the technology environment better for tomorrow. Bring your troubleshooting skills, curiosity, and ideas. We'll bring plenty of interesting problems to solve.
11/12/2026
Full time
Job Description We're looking for a Senior Desktop & Endpoint Support Analyst who enjoys tackling complex technical issues, working with modern Microsoft technologies, and finding smarter ways to support employees. This role goes beyond traditional desktop support. You'll serve as an escalation resource for challenging issues while working across Microsoft Intune, Windows 11, Microsoft 365, SCCM/MECM, Autopilot, Azure Virtual Desktop, PowerShell, endpoint security, and collaboration technology. What You'll Do Troubleshoot complex endpoint, desktop, mobile, virtual desktop, application, and collaboration technology issues. Administer and support Microsoft Intune, including device enrollment, configuration profiles, compliance policies, application and policy deployment, and MDM troubleshooting. Support Windows 11, Microsoft 365, SCCM/MECM, Windows Autopilot, endpoint security tools, and enterprise applications. Support Azure Virtual Desktop (AVD) and other virtual desktop technologies. Develop PowerShell scripts to automate administration, reporting, remediation, and repetitive support tasks. Support Microsoft Teams Rooms, conference room and AV technology, and other workplace technologies. Provide responsive technical support for business leaders and other high-visibility needs. Partner with infrastructure, security, and other IT teams to resolve complex issues and improve the technology environment. Participate in technology refreshes, migrations, deployments, and modernization initiatives. Use ServiceNow, Power BI, and operational data to identify trends and improve service delivery. Explore new technologies, including Microsoft Copilot and AI-enabled workplace tools, that can improve productivity and support efficiency. Mentor teammates and serve as a technical escalation resource. What We're Looking For 3+ years of progressive desktop support, endpoint support, IT support, or end-user computing experience Hands-on experience administering Microsoft Intune Strong experience with Windows 11 and Microsoft 365 Experience with SCCM/MECM and Windows Autopilot Experience with Azure Virtual Desktop (AVD) or similar virtual desktop technology Hands-on PowerShell scripting and automation experience Strong troubleshooting skills across endpoint and workplace technologies Experience supporting enterprise environments and partnering across IT teams Strong communication skills with the ability to support both technical and nontechnical users Experience serving as an escalation resource or mentoring other IT professionals Bachelor's degree in a technology-related field or equivalent relevant professional experience Nice to Have Microsoft Azure Administrator Associate (AZ-104) CompTIA Security+ ITIL Foundation Microsoft Teams Rooms or enterprise AV experience ServiceNow or Power BI experience Experience with Microsoft Copilot or other AI-enabled workplace tools Why This Role? If you're the person teammates turn to when a technical problem gets complicated, this could be a great next step. You'll stay hands-on while getting exposure to endpoint management, automation, virtual desktops, Microsoft cloud technologies, collaboration tools, analytics, and AI. You'll have the opportunity to solve today's problems while also helping make the technology environment better for tomorrow. Bring your troubleshooting skills, curiosity, and ideas. We'll bring plenty of interesting problems to solve.
Salesforce Gen AI Architect - locals
Value Innovation Labs Chicago, Illinois
Job Description Expertise in Salesforce technologies such as Salesforce Einstein, Apex, Lightning, and other Salesforce Cloud solutions. Deep understanding of machine learning, AI algorithms, and data science principles. Strong experience in cloud platforms (AWS, Azure, Google Cloud) and integration with Salesforce. Familiarity with AI development tools (TensorFlow, PyTorch, etc.) and data processing frameworks. Experience with data governance, security, and compliance in AI. Strong communication skills and the ability to translate complex technical concepts to business audiences. Lead a team of Salesforce professionals, including administrators, developers, business analysts, and consultants. Lead the design of Salesforce solutions that are scalable, maintainable, and aligned with business requirements. This includes data model design, security model design, and integration patterns. Create high-level technical architecture blueprints that integrate with existing systems and ensure the system meets functional and non-functional requirements. Act as the go-to person for technical decision-making, advising on the best tools, frameworks, and approaches to solve business problems. Design and architect AI solutions using Salesforce's native tools (like Einstein AI, Salesforce Data Cloud) or third-party AI technologies. Collaborate with business stakeholders to identify opportunities for AI integration, automation, and optimization. Create scalable and efficient AI models that improve customer engagement, decision-making, and business processes. Advise on best practices for incorporating AI capabilities into Salesforce CRM, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and other Salesforce products. Lead the integration of AI-driven solutions with Salesforce's CRM systems, including customizing Salesforce Einstein and other tools to support specific business needs. Ensure smooth data flow between Salesforce and AI platforms, managing both structured and unstructured data. Oversee the development of machine learning models for predictive analytics, natural language processing (NLP), recommendation systems, and automation tools. Supervise the training and testing of models to ensure accuracy, fairness, and compliance with ethical standards. Continuously monitor AI models' performance and make necessary adjustments or improvements. Stay up to date with Salesforce updates, new features, and emerging technologies. Advocate for the adoption of innovative Salesforce solutions that could benefit the organization. Address and resolve technical issues, system failures, or user challenges promptly.
11/12/2026
Full time
Job Description Expertise in Salesforce technologies such as Salesforce Einstein, Apex, Lightning, and other Salesforce Cloud solutions. Deep understanding of machine learning, AI algorithms, and data science principles. Strong experience in cloud platforms (AWS, Azure, Google Cloud) and integration with Salesforce. Familiarity with AI development tools (TensorFlow, PyTorch, etc.) and data processing frameworks. Experience with data governance, security, and compliance in AI. Strong communication skills and the ability to translate complex technical concepts to business audiences. Lead a team of Salesforce professionals, including administrators, developers, business analysts, and consultants. Lead the design of Salesforce solutions that are scalable, maintainable, and aligned with business requirements. This includes data model design, security model design, and integration patterns. Create high-level technical architecture blueprints that integrate with existing systems and ensure the system meets functional and non-functional requirements. Act as the go-to person for technical decision-making, advising on the best tools, frameworks, and approaches to solve business problems. Design and architect AI solutions using Salesforce's native tools (like Einstein AI, Salesforce Data Cloud) or third-party AI technologies. Collaborate with business stakeholders to identify opportunities for AI integration, automation, and optimization. Create scalable and efficient AI models that improve customer engagement, decision-making, and business processes. Advise on best practices for incorporating AI capabilities into Salesforce CRM, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and other Salesforce products. Lead the integration of AI-driven solutions with Salesforce's CRM systems, including customizing Salesforce Einstein and other tools to support specific business needs. Ensure smooth data flow between Salesforce and AI platforms, managing both structured and unstructured data. Oversee the development of machine learning models for predictive analytics, natural language processing (NLP), recommendation systems, and automation tools. Supervise the training and testing of models to ensure accuracy, fairness, and compliance with ethical standards. Continuously monitor AI models' performance and make necessary adjustments or improvements. Stay up to date with Salesforce updates, new features, and emerging technologies. Advocate for the adoption of innovative Salesforce solutions that could benefit the organization. Address and resolve technical issues, system failures, or user challenges promptly.
Technical Project Manager
LTM
Job Description About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Job Title: Technical Project Manager Work Location: Charlotte NC Fulltime Job Description: Manage end to end project delivery ensuring commitments are delivered on time within scope budget and quality expectations Develop and maintain project plans milestones delivery schedules and resource allocations Monitor project progress and take corrective actions to mitigate schedule or cost deviations Ensure successful execution of project deliverables with clear accountability and ownership Governance Compliance Establish and enforce project governance frameworks standards and best practices Conduct regular project reviews governance meetings status reporting and management reviews Ensure adherence to organizational processes client governance requirements audit controls and compliance standards Maintain accurate project documentation RAID logs action trackers and status reports Risk Issue Management Proactively identify assess track and mitigate project risks and issues Drive timely resolution of escalations and blockers Maintain visibility of risks dependencies assumptions and constraints across projects Ensure preventive and corrective actions are implemented effectively Stakeholder Client Management Act as the primary point of contact for project stakeholders Provide transparent and proactive communication regarding project status risks dependencies and delivery commitments Team Leadership Coordination Lead crossfunctional teams comprising Business Analysts Developers QA DevOps and Support teams Drive accountability ownership and collaboration across delivery teams Facilitate conflict resolution and decisionmaking to maintain delivery momentum Mentor and guide team members to improve delivery effectiveness and governance adherence Ensure adequate release planning and deployment readiness Monitor production incidents problem tickets and major incidents Drive root cause analysis and preventive actions to minimize recurring issues Ensure strong focus on operational stability and continuous service improvement Financial Resource Management Track project budgets utilization forecasts and cost performance Manage project financials to avoid cost overruns and improve delivery efficiency Continuous Improvement Drive process improvements and delivery optimization initiatives Identify opportunities to improve quality productivity governance and client experience Required Skills Project Management Project Planning Scheduling Project Governance Delivery Management Program Coordination PMO Practices Change Management Release Deployment Governance Stakeholder Management Negotiation Skills Presentation Reporting Risk Quality Management Risk Management Issue Management Escalation Management Quality Assurance Governance Audit Compliance Management Benefits/perks listed below may vary depending on the nature of your employment with LTM ("LTM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
11/12/2026
Full time
Job Description About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Job Title: Technical Project Manager Work Location: Charlotte NC Fulltime Job Description: Manage end to end project delivery ensuring commitments are delivered on time within scope budget and quality expectations Develop and maintain project plans milestones delivery schedules and resource allocations Monitor project progress and take corrective actions to mitigate schedule or cost deviations Ensure successful execution of project deliverables with clear accountability and ownership Governance Compliance Establish and enforce project governance frameworks standards and best practices Conduct regular project reviews governance meetings status reporting and management reviews Ensure adherence to organizational processes client governance requirements audit controls and compliance standards Maintain accurate project documentation RAID logs action trackers and status reports Risk Issue Management Proactively identify assess track and mitigate project risks and issues Drive timely resolution of escalations and blockers Maintain visibility of risks dependencies assumptions and constraints across projects Ensure preventive and corrective actions are implemented effectively Stakeholder Client Management Act as the primary point of contact for project stakeholders Provide transparent and proactive communication regarding project status risks dependencies and delivery commitments Team Leadership Coordination Lead crossfunctional teams comprising Business Analysts Developers QA DevOps and Support teams Drive accountability ownership and collaboration across delivery teams Facilitate conflict resolution and decisionmaking to maintain delivery momentum Mentor and guide team members to improve delivery effectiveness and governance adherence Ensure adequate release planning and deployment readiness Monitor production incidents problem tickets and major incidents Drive root cause analysis and preventive actions to minimize recurring issues Ensure strong focus on operational stability and continuous service improvement Financial Resource Management Track project budgets utilization forecasts and cost performance Manage project financials to avoid cost overruns and improve delivery efficiency Continuous Improvement Drive process improvements and delivery optimization initiatives Identify opportunities to improve quality productivity governance and client experience Required Skills Project Management Project Planning Scheduling Project Governance Delivery Management Program Coordination PMO Practices Change Management Release Deployment Governance Stakeholder Management Negotiation Skills Presentation Reporting Risk Quality Management Risk Management Issue Management Escalation Management Quality Assurance Governance Audit Compliance Management Benefits/perks listed below may vary depending on the nature of your employment with LTM ("LTM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Business Analyst - UAT & Release Management
Consulting Solutions Cleveland, Ohio
Job Description Roles and Responsibilities: Lead Test Script Writing and Execution Review and approve LOB UAT Test Scripts Performs Testing based on scripts and provides feedback Provides approval based on Test Results Provides input into LOB Procedure Creation and or Updates, as well as LOB Training Materials Creation and or Updates. Creates Release Validation Plan for LOB Review Performs Release Validation Plan on the night of a given release and participates during assigned releases, which may occur during night or on weekend. Provides LOB Input/Sign Off for Story Grooming to Tech BSA and DEV Provides LOB Sign Off for Story Demo by DEVs Provides LOB Sign Off on Tech Dev Plan Reviews and Approves UAT Test Scripts and Results from LOB Perspective - DEVs/BSA review for Tech. Creates and Reviews Story Grooming Sub-Tasks assigned to LOB (coordinates with relevant LOB SME for their input) Provides LOB Estimates (hours/story points) for Story Tasks assigned to LOB Resources Coordinates Growth Marketing of New Offer/Capability Test Execution Must Have Technical Skills: 5+ years of experience working in Agile Crew setting Experience creating, defining requirements, and holding reviews for New Development PFR's Experience with coordinating prioritization of LOB Jira Backlog Items Spring Planning / Spring Review SAFe Agile Ceremonies Flex Skills/Nice to Have: 5+ years of Banking or Marketing background experience Soft Skills: Excellent written and verbal communication skills Ability to give and receive feedback Education/Certifications: Bachelor degree Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
11/12/2026
Full time
Job Description Roles and Responsibilities: Lead Test Script Writing and Execution Review and approve LOB UAT Test Scripts Performs Testing based on scripts and provides feedback Provides approval based on Test Results Provides input into LOB Procedure Creation and or Updates, as well as LOB Training Materials Creation and or Updates. Creates Release Validation Plan for LOB Review Performs Release Validation Plan on the night of a given release and participates during assigned releases, which may occur during night or on weekend. Provides LOB Input/Sign Off for Story Grooming to Tech BSA and DEV Provides LOB Sign Off for Story Demo by DEVs Provides LOB Sign Off on Tech Dev Plan Reviews and Approves UAT Test Scripts and Results from LOB Perspective - DEVs/BSA review for Tech. Creates and Reviews Story Grooming Sub-Tasks assigned to LOB (coordinates with relevant LOB SME for their input) Provides LOB Estimates (hours/story points) for Story Tasks assigned to LOB Resources Coordinates Growth Marketing of New Offer/Capability Test Execution Must Have Technical Skills: 5+ years of experience working in Agile Crew setting Experience creating, defining requirements, and holding reviews for New Development PFR's Experience with coordinating prioritization of LOB Jira Backlog Items Spring Planning / Spring Review SAFe Agile Ceremonies Flex Skills/Nice to Have: 5+ years of Banking or Marketing background experience Soft Skills: Excellent written and verbal communication skills Ability to give and receive feedback Education/Certifications: Bachelor degree Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
Windchill PLM Consultant
Ascii Group, LLC Raritan, New Jersey
Job Description The following requirement is open with our client. Title : Windchill PLM Consultant Location : Raritan, NJ Duration : 12 Months Rate : $75/Hr On c2c Relevant Experience (in Yrs.) : Detailed Job Description: "At least 10 years of PLM domain experienceAt least 5 years of experience delivering technical solutions for business problems by driving decisions and alignment between business and technical partnersAt least 5 years of experience with PLM in the Medical Devices industryAt least 5 years of experience with PTC Windchill PDMLink ProjectLinkAt least 3 years of experience with PTC Windchill MPMLinkAt least 2 separate instances of implementations of a Windchill-ERP integrationAt least 1 year experience: Basic practical knowledge of relational database architectures and can query Oracle databases using SQL statementsLed a team that was globally distributed and remoteStrong understanding and experience in software development lifecycle process (SDLC) and agile (i.e. Scrum SAFe) methodologies Ability to communicate technical concepts to non-technical partners and to lead and empower teams to delive rEffective interpersonal verbal and written communication skills with cross-functional and global teammates partners and stakeholdersIndependent working style where results can be delivered independently with minimal supervision Ability to shift between multiple initiatives/projects the team is working to deliverThe Product Analyst (PA) IT Lead for MedTech R&D Product Lifecycle Management at Pharmaceutical is responsible for leading the delivery of sustaining system updates for the enterprise-wide PLM platform PTC Windchill. This role requires a deep functional understanding of the PLM system solution and data architecture to enable the digital thread of product data to external systems and data consumers. Assist in the following 1. Understand user challenges and system opportunities; translate them into detailed user stories requirements and bugs. Supporting documentation such as process flows mockups and system-specific functional design guidance2.Evaluate requests for technical feasibility and alignment with existing solution architecture3.Generate fit/gap analysis based on current state of system and business process against proposed requirements or business use cases4.Lead a squad as the Product Analyst (PA) by setting priorities defining scope and communicating the future roadmap/vision to developers testers and stakeholders that are globally distributed5.Educate partners on PLM capabilities and data architecture to develop a clear understanding across parties during requirement and solution definition Must-Have Skills PTC Windchill SDLC Agile SQL Thanks & Regards B. Laxmi Technical Recruiter ASCII Group LLC 38345 West 10 Mile Rd, STE 365 Farmington, MI 48335, United States Mobile:( Email:
11/12/2026
Full time
Job Description The following requirement is open with our client. Title : Windchill PLM Consultant Location : Raritan, NJ Duration : 12 Months Rate : $75/Hr On c2c Relevant Experience (in Yrs.) : Detailed Job Description: "At least 10 years of PLM domain experienceAt least 5 years of experience delivering technical solutions for business problems by driving decisions and alignment between business and technical partnersAt least 5 years of experience with PLM in the Medical Devices industryAt least 5 years of experience with PTC Windchill PDMLink ProjectLinkAt least 3 years of experience with PTC Windchill MPMLinkAt least 2 separate instances of implementations of a Windchill-ERP integrationAt least 1 year experience: Basic practical knowledge of relational database architectures and can query Oracle databases using SQL statementsLed a team that was globally distributed and remoteStrong understanding and experience in software development lifecycle process (SDLC) and agile (i.e. Scrum SAFe) methodologies Ability to communicate technical concepts to non-technical partners and to lead and empower teams to delive rEffective interpersonal verbal and written communication skills with cross-functional and global teammates partners and stakeholdersIndependent working style where results can be delivered independently with minimal supervision Ability to shift between multiple initiatives/projects the team is working to deliverThe Product Analyst (PA) IT Lead for MedTech R&D Product Lifecycle Management at Pharmaceutical is responsible for leading the delivery of sustaining system updates for the enterprise-wide PLM platform PTC Windchill. This role requires a deep functional understanding of the PLM system solution and data architecture to enable the digital thread of product data to external systems and data consumers. Assist in the following 1. Understand user challenges and system opportunities; translate them into detailed user stories requirements and bugs. Supporting documentation such as process flows mockups and system-specific functional design guidance2.Evaluate requests for technical feasibility and alignment with existing solution architecture3.Generate fit/gap analysis based on current state of system and business process against proposed requirements or business use cases4.Lead a squad as the Product Analyst (PA) by setting priorities defining scope and communicating the future roadmap/vision to developers testers and stakeholders that are globally distributed5.Educate partners on PLM capabilities and data architecture to develop a clear understanding across parties during requirement and solution definition Must-Have Skills PTC Windchill SDLC Agile SQL Thanks & Regards B. Laxmi Technical Recruiter ASCII Group LLC 38345 West 10 Mile Rd, STE 365 Farmington, MI 48335, United States Mobile:( Email:
Product Analyst
Software Guidance & Assistance, Inc. (SGA, Inc.) New York, New York
Job Description Software Guidance & Assistance, Inc., (SGA), is searching for a Product Analyst for a contract assignment with one of our premier Financial Services clients in New York, NY . Responsibilities : Create a documentation / communication strategy for the FedLine Agile Release Train (ART). This should be inclusive of various document types, including requirements, designs, roadmaps, support, etc Requested Deliverables: Documentation strategy document approved by ART leadership Taxonomy/classification scheme Storage location decision matrix (what goes in SharePoint vs JIRA vs Confluence) Communication plan template for different stakeholder groups Style guide for consistency across the ART Create the version management processes necessary to manage these documentation types. Requested Deliverables: Version control procedures document with examples Archival policy (when to archive vs. delete) Document retention schedule aligned with compliance requirements Branching strategy for documentation aligned with code/release branches Rollback procedures for documentation updates Assess current state of documentation and create a gap analysis against proposed structure. Requested Deliverables: Conduct initial assessment (Week 1-2) of current Confluence state and existing SharePoint/JIRA content Create prioritization matrix for documentation needs across all 19 applications Deliver gap analysis report identifying critical missing documentation that poses key migration risk Map existing documentation to new structure and identify orphaned/duplicate content Create guidance to teams on Confluence cleanup efforts. If Confluence will be retained, a standard structure needs to be outlined and process for document lifecycle should be created (i.e., once a feature goes from inception to production, what should each team do with the "transitory" confluence pages?) Requested Deliverables: Migration playbook (step-by-step guide for teams) Before/after structure comparison Confluence page tagging/labeling standards Estimated timeline for cleanup per team Success metrics (e.g., 100% of active pages following new structure) Create standardized requirements documentation templates, including the following aspects: Requested Deliverables: Standardized requirements documentation templates with the following Data flows and sequence diagrams File specifications and data dictionaries API contracts (if applicable) Error handling and exception scenarios SLA/performance requirements Train the key resources that will be maintaining the proposed documentation. Using the template defined above create process flow and requirements documentation for a prioritized list of applications. Prioritization will be based on those applications that are being replaced, as opposed to lift and shift. For instance, a Datawarehouse application called Compass is being migrated from an on prem to a cloud disposition. It has at least 10 interfaces with partner systems that need to be migrated, however design and file spec documentation for many of these is missing. Since, the interfaces are being replaced, documenting these is a key pre-requisite for the shared service architecture team's design. Requested Deliverables: For the top three - five applications, as defined by the Product Owner, document the process flow and detailed requirements for the current production versions. Required Skills : Top five hard skills: Requirements Elicitation & Documentation Technical documentation skills (PRDs, user flows, process maps) Experience with wireframing/prototyping tools Experience with process mapping tools (Visio, Lucidchart, Miro) Knowledge of BPMN, swimlane diagrams, value stream mapping Ability to effectively extract/create in SharePoint, Confluence, JIRA, JIRA Align Data Analysis Ability to write queries, extract insights, and validate product assumptions with data Excel/Spreadsheet Mastery Advanced functions (VLOOKUP, pivot tables, macros) User Story Writing & Backlog Management Experience crafting clear acceptance criteria and definition of done Proficiency with tools like JIRA, JIRA Align, or similar agile platforms Agile/Scrum Methodology Demonstrated experience running ceremonies (sprint planning, refinement, retrospectives) Understanding of scaled agile frameworks (e.g., SAFe) API & Integration Understanding Basic knowledge of REST APIs, webhooks, data flows Top soft skills: Stakeholder Management Can balance competing priorities from engineering, business, and customers Skilled at managing up and influencing without authority Communication & Translation Bridges technical and non-technical audiences effectively Can simplify complex concepts for diverse stakeholders Critical Thinking & Problem Solving Asks "why " to get to root causes vs. jumping to solutions Can evaluate trade-offs and make data-informed decisions Adaptability & Autonomy Can hit the ground running with minimal onboarding (critical for contractors) Comfortable with ambiguity and changing priorities Collaboration & Facilitation Works effectively within cross-functional teams Can facilitate productive discussions and drive consensus By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy
11/12/2026
Full time
Job Description Software Guidance & Assistance, Inc., (SGA), is searching for a Product Analyst for a contract assignment with one of our premier Financial Services clients in New York, NY . Responsibilities : Create a documentation / communication strategy for the FedLine Agile Release Train (ART). This should be inclusive of various document types, including requirements, designs, roadmaps, support, etc Requested Deliverables: Documentation strategy document approved by ART leadership Taxonomy/classification scheme Storage location decision matrix (what goes in SharePoint vs JIRA vs Confluence) Communication plan template for different stakeholder groups Style guide for consistency across the ART Create the version management processes necessary to manage these documentation types. Requested Deliverables: Version control procedures document with examples Archival policy (when to archive vs. delete) Document retention schedule aligned with compliance requirements Branching strategy for documentation aligned with code/release branches Rollback procedures for documentation updates Assess current state of documentation and create a gap analysis against proposed structure. Requested Deliverables: Conduct initial assessment (Week 1-2) of current Confluence state and existing SharePoint/JIRA content Create prioritization matrix for documentation needs across all 19 applications Deliver gap analysis report identifying critical missing documentation that poses key migration risk Map existing documentation to new structure and identify orphaned/duplicate content Create guidance to teams on Confluence cleanup efforts. If Confluence will be retained, a standard structure needs to be outlined and process for document lifecycle should be created (i.e., once a feature goes from inception to production, what should each team do with the "transitory" confluence pages?) Requested Deliverables: Migration playbook (step-by-step guide for teams) Before/after structure comparison Confluence page tagging/labeling standards Estimated timeline for cleanup per team Success metrics (e.g., 100% of active pages following new structure) Create standardized requirements documentation templates, including the following aspects: Requested Deliverables: Standardized requirements documentation templates with the following Data flows and sequence diagrams File specifications and data dictionaries API contracts (if applicable) Error handling and exception scenarios SLA/performance requirements Train the key resources that will be maintaining the proposed documentation. Using the template defined above create process flow and requirements documentation for a prioritized list of applications. Prioritization will be based on those applications that are being replaced, as opposed to lift and shift. For instance, a Datawarehouse application called Compass is being migrated from an on prem to a cloud disposition. It has at least 10 interfaces with partner systems that need to be migrated, however design and file spec documentation for many of these is missing. Since, the interfaces are being replaced, documenting these is a key pre-requisite for the shared service architecture team's design. Requested Deliverables: For the top three - five applications, as defined by the Product Owner, document the process flow and detailed requirements for the current production versions. Required Skills : Top five hard skills: Requirements Elicitation & Documentation Technical documentation skills (PRDs, user flows, process maps) Experience with wireframing/prototyping tools Experience with process mapping tools (Visio, Lucidchart, Miro) Knowledge of BPMN, swimlane diagrams, value stream mapping Ability to effectively extract/create in SharePoint, Confluence, JIRA, JIRA Align Data Analysis Ability to write queries, extract insights, and validate product assumptions with data Excel/Spreadsheet Mastery Advanced functions (VLOOKUP, pivot tables, macros) User Story Writing & Backlog Management Experience crafting clear acceptance criteria and definition of done Proficiency with tools like JIRA, JIRA Align, or similar agile platforms Agile/Scrum Methodology Demonstrated experience running ceremonies (sprint planning, refinement, retrospectives) Understanding of scaled agile frameworks (e.g., SAFe) API & Integration Understanding Basic knowledge of REST APIs, webhooks, data flows Top soft skills: Stakeholder Management Can balance competing priorities from engineering, business, and customers Skilled at managing up and influencing without authority Communication & Translation Bridges technical and non-technical audiences effectively Can simplify complex concepts for diverse stakeholders Critical Thinking & Problem Solving Asks "why " to get to root causes vs. jumping to solutions Can evaluate trade-offs and make data-informed decisions Adaptability & Autonomy Can hit the ground running with minimal onboarding (critical for contractors) Comfortable with ambiguity and changing priorities Collaboration & Facilitation Works effectively within cross-functional teams Can facilitate productive discussions and drive consensus By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy
Business Analyst / Solution Designer - Sharepoint
Highbrow Technology Inc Raleigh, North Carolina
Job Description Technical Specialist- Mid Level Location: Remote - Raleigh Type: Long-term contract (W2/1099 only) The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, Software Development Life Cycle/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and to provide direction and mentorship to junior-level technical staff with minimal supervision. Key Responsibilities: Designs and builds custom SharePoint and web-based solutions for the Permits and District Offices tools. Gathers requirements from business clients and translates them into user stories for the Development Team. Prototypes, tests, and debugs applications and processes, including the Permits virtual/help agent. Prioritizes and tracks work items to ensure timely, high-quality delivery. Re-engineers business processes and identifies quick wins for District Offices and legislative fee prep. Tests deliverables and develops training materials and documentation for new processes and systems. Leads and mentors junior-level technical staff, providing direction, guidance, and oversight on design and development tasks. Supports and continuously improves the live Permits and District Offices tools across stakeholders, developers, and end users. Required Skill: 8 Years - Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst 8 Years - Strong analytical and conceptual skills 8 Years - Strong written and verbal communication skills 8 Years - Excellent organizational and presentation skills 8 Years - Experience as a SharePoint Business Analyst 8 Years - Extensive experience with Microsoft SharePoint as a designer 8 Years - SharePoint design, testing, and training expertise (lists, libraries, content types) 8 Years - Proven experience evaluating and re-engineering business processes 8 Years - Proven ability to write clear and concise technical training materials and documentation 8 Years - Extensive knowledge of the full application development life cycle
11/12/2026
Full time
Job Description Technical Specialist- Mid Level Location: Remote - Raleigh Type: Long-term contract (W2/1099 only) The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, Software Development Life Cycle/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and to provide direction and mentorship to junior-level technical staff with minimal supervision. Key Responsibilities: Designs and builds custom SharePoint and web-based solutions for the Permits and District Offices tools. Gathers requirements from business clients and translates them into user stories for the Development Team. Prototypes, tests, and debugs applications and processes, including the Permits virtual/help agent. Prioritizes and tracks work items to ensure timely, high-quality delivery. Re-engineers business processes and identifies quick wins for District Offices and legislative fee prep. Tests deliverables and develops training materials and documentation for new processes and systems. Leads and mentors junior-level technical staff, providing direction, guidance, and oversight on design and development tasks. Supports and continuously improves the live Permits and District Offices tools across stakeholders, developers, and end users. Required Skill: 8 Years - Extensive experience as a Business Analyst, Application Trainer, or Quality Assurance Analyst 8 Years - Strong analytical and conceptual skills 8 Years - Strong written and verbal communication skills 8 Years - Excellent organizational and presentation skills 8 Years - Experience as a SharePoint Business Analyst 8 Years - Extensive experience with Microsoft SharePoint as a designer 8 Years - SharePoint design, testing, and training expertise (lists, libraries, content types) 8 Years - Proven experience evaluating and re-engineering business processes 8 Years - Proven ability to write clear and concise technical training materials and documentation 8 Years - Extensive knowledge of the full application development life cycle

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