426 jobs found

Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:

Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Testing Technician is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 0-1 years of experience in wiring or assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 year of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required . Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility : Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity : Occasional use of hands to handle or feel objects, tools, or controls. Lifting : Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements : Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PIb663a562e23c-3504

Job Description Job Description Full-time Company Description Mission Critical Group (MCG ) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future. Job Description The Tester is responsible for performing testing and troubleshooting during the final assembly phase of electrical control and distribution equipment prior to customer delivery. This role ensures product quality, compliance, and optimal functionality by verifying that all assemblies meet engineering specifications, customer requirements, and applicable industry standards. The Testing Technician works closely with production, engineering, and quality teams to identify and resolve issues before shipment. Accountabilities Demonstrate technical skills regarding performing diagnostics, troubleshooting, and testing for reliability on Low, Medium, and Arc-Resistant switchgear and electrical control equipment using tools such as multimeters etc. Verify and document HIPOT tests on copper bus. Ensure final product is consistent with technical schematics, perform basic device programming, and repair all custom-built equipment prior to client shipment as a measure of quality control. Perform Factory Acceptance Tests to show the functionality of Mission Critical Group products and advise of interfacing capabilities with clients existing equipment under the direction of senior team members. Identify functionality or defects through visual and electrical inspections on power distribution equipment and assist senior team members with maintenance or repairs within testing guidelines. Assist senior team members with design verifications and product reliability demonstrations during client witness testing activities under supervision. Perform other duties as assigned. Qualifications Required knowledge/Experience 1-2 years of experience in wiring and assembling electrical control and distribution equipment, preferably in a switchgear or industrial manufacturing environment. Working knowledge of engineering principles, techniques, and procedures as applied to the design and production of electrical equipment. Understanding raw materials, production processes, and manufacturing techniques. Knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Testing tools include MPRT, secondary injection units, digital ratiometers, CT testers, digital multimeters, Fluke meters, AC and DC high-potential testers, high-voltage testers, basic hand tools, and testing jumpers. Proficiency with computer hardware and software, including Microsoft Office Suite. Intermediate written and verbal communication skills, including the ability to read and interpret technical procedures, write reports and correspondence, and present information to managers and customers. Solid mathematical skills, including the ability to calculate figures, proportions, and measurements. Strong attention to quality with the ability to follow procedures carefully and strive for accuracy in all work. Self-motivated with the ability to identify and resolve issues independently while maintaining adherence to guidelines and procedures. Ability to work collaboratively with peers, leadership, and cross-functional teams. Customer-oriented with a proactive approach to supporting internal and external needs. Preferred 1 years of experience troubleshooting electrical and mechanical systems Education High School Diploma or GED required. Values Safety Focus : Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety. Have Humanity : Respect the input and ideas of everyone to create the best possible outcome. Be Transparent : Value transparency in all interactions, ensuring honesty and openness with each stakeholder. Drive Innovation : Seek new ways to improve and take on new challenges. Be Resilient : Adapt to the ever-evolving business needs enabled by resourcefulness and agility. Always Reliable : Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks. Grit: Learn new things, actively seek feedback, and training. Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own Work Environment and Physical Demands This is a FLSA non-exempt position paid on an hourly basis. Overtime may be required based on production demands, including extended shifts, weekends, or holidays. This role is based on the production floor. The position requires standing for extended periods, working around machinery, and adherence to all safety and compliance standards. Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. Lifting: Ability to lift and carry items up to fifty (50) pounds. All lifting should be done following OSHA standards. Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Additional Information A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we dont accept unsolicited resumes from agencies at this time. If we ever need an extra hand, well be sure to reach out to the community. Thanks for understanding! MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). PI17f5-

Job Description Job Description Benefits: Flexible schedule Profit sharing Training & development This Is Not Your Average Fiber Technician Job There is another post for IT Technicians as well, this is meant for FIBER techs Are you a hands-on Fiber Optic, I.T., or Telecom professional looking for something beyond basic installations? Hardy Industries is seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond simple cable testing - one day you may be certifying fiber links with an OTDR, the next you're troubleshooting network impairments, performing fusion splicing (only if you know how), replacing damaged jumpers, or identifying faults across critical infrastructure. If you're the kind of person who thrives in the field and enjoys solving complex connectivity challenges, this opportunity is for you. Job Responsibilities Perform a wide range of fiber optic and technical tasks including but not limited to: Fiber optic splicing using fusion and mechanical splicing techniques - (Select techs who already know how) OTDR testing, power meter testing, light source testing, and fiber certification Fiber continuity testing and fault-distance identification Connector inspection, cleaning, and remediation Patch-cord troubleshooting and fiber jumper replacement Installation, termination, and testing of single-mode and multi-mode fiber optic cabling Identification and troubleshooting of customer-premise and network-side impairments Documentation of test results, splicing records, and project deliverables Work independently across various environments including retail, medical, restaurant, corporate, telecommunications, and data center facilities Maintain a high standard of professionalism with clients and project stakeholders Be available to accept service requests within your coverage territory depending on your availability, NOT FULL TIME Preferred Skills & Experience Fiber optic testing and troubleshooting experience required Experience with OTDRs, power meters, light sources, fiber certification equipment, and visual fault locators Understanding of single-mode and multi-mode fiber optic systems Familiarity with structured cabling standards and best practices Ability to read network diagrams, splice schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following: FOA Certification CFOT Certification BICSI Certification Network+ Certification OR 5+ years verifiable Fiber, I.T., or Telecom field experience Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of fiber optic and telecommunications tools if you have the following it's a plus but do NOT rush out to buy them: 1KM OTDR multi color VFL's fiber cleaning kit fusion splicer kit optical multimeter Laptop capable of documenting test results and accessing project documentation Smartphone with mobile hotspot Ability to safely handle and operate fiber testing and splicing equipment Ability to accept job assignments based on your availability; being available for emergency or after-hours work is a strong advantage Strong attention to detail, punctuality, professionalism, and quality workmanship Compensation & Perks 1099 contractor position Paid hourly while on site Travel pay included (based on travel time; approximately an 80-mile radius from home) App-based tracking for job time and travel Opportunity to work on fiber infrastructure, telecommunications, enterprise networking, and data center projects nationwide Exposure to new technologies, clients, and challenging technical environments Opportunity to expand your fiber optic, telecommunications, and networking skill set About Hardy Industries Hardy Industries is a trusted provider of I.T., Telecommunications, and Infrastructure Services supporting clients nationwide. We specialize in fiber optic testing and splicing, structured cabling, network infrastructure, telecommunications systems, point-of-sale deployments, and field technology services. Our mission is to deliver reliable, scalable, and efficient technology solutions that keep our clients connected and operational. Ready to take your Fiber Optic and I.T. career to the next level? Apply today and join a team that values flexibility, technical expertise, and the drive to solve complex connectivity challenges.

Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:

Job Description Job Description TITLE : 3rd shift Cutting Table Operator /Backup autoclave operator REPORTS TO : Production Cell Leader-Lay-up/Kitting PURPOSE OF POSITION : The individual will have daily responsibilities related to the operating of a CNC cutting machine to prepare kits of material for job orders. Will also hand cut material as needed, assist with freezer inventory and organization and generate material traceability records (TATS-Time and/or Temperature Sensitive materials) using Epicor and Excel spreadsheets generated to track BOM quantities issued. RESPONSIBILITIES : Will operate a CNC cutting machine to prepare kits of material for job orders. Will process travelers for each job completed, label material and complete data entry into computer. Will complete hand cutting of material as needed. Will plan physical space for deliveries. Will be certified on autoclave operation as a secondary coverage role. Will monitor the stock level of material and adhesives inventory daily and will work with purchasing to order as needed Will assist Cell Leader with scheduling the jobs to be completed on the cutting machines. Will work with Engineering to set up new kits on cutting machine. Will generate 100% lot traceability with TATS (Time and/or Temperature sensitive materials). Will manage freezer via Epicor data to identify and control time sensitive materials. Will verify expiration/cure dates and convey information to the lay-up cell for short lead times on all materials. Will utilize TATS Trackers and Dashboards to ensure lot traceability and availability within the cell. Performs job duties safely with goal of no accidents or injuries to self or others. Keeps work area neat throughout the work day. Completes preventive maintenance and daily clean up within the cell following established procedures. Completes all required paperwork and computer entries in an accurate and timely manner. Participates in and supports continuous improvement activities within the cell and in other areas of the company as assigned. Reports problems and concerns to manager or appropriate individual. Follows all of the company's policies, procedures and work rules. Will complete other tasks as assigned by manager. QUALIFICATIONS: Must hold a High School Diploma or GED Must have a minimum of two-five year of manufacturing experience. Previous experience using measuring and cutting tools and knowledge of inventory control a plus. Must have working knowledge of computer hardware and the software required for the position to be able to set up programs, perform data entry and generate reports. Must have good mechanical aptitude. Must be able to do basic mathematical calculations, be able to read a ruler and tape measure. Must possess strong verbal and interpersonal communication skills and be able to communicate in manner that is friendly, open and courteous. Must have ability to read and follow written and oral technical instructions. Must be well organized, have good planning and time management skills and good attention to detail. Must be able to handle a high volume work load and manage changes in scheduled work orders in a calm and professional manner. Must be able to collaborate with others in a dynamic, team-oriented manufacturing environment. Must be able to work independently with minimal supervision to complete all assigned work. Must become familiar with and be able to follow the company's policies and procedures relative to employment, job specific, environmental, health, safety and quality. Must be willing to work overtime when needed which may include time on other shifts and weekends. Must be able to meet the physical demands inherent in this job description. Must be able to lift up to 50 lbs. when needed and stoop, kneel, reach, bend, stand and walk throughout the work shift.

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

This position is open to candidates in the Metro Detroit, Michigan area, or the Roswell, Georgia area. It requires up to 3 weeks of on site training and will transition into a hybrid position spending 2/3 days per week on site. Provide professional end-user support via telephone, email or web submits. Provide restorative or maintenance actions to resolve end-user problems. Responds to end-user problems based on standard procedures. Track incidents and calls, including but not limited to, entering data into the database timely and accurately. Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets. Process P1/P2 tickets - Issue that needs immediate assistance Bachelor's degree or vocational in IT-related courses is a plus. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course. Must have at least 2+ years Technical Support experience Excellent in oral and written English communication. Excellent customer service skills. Must consistently meet or exceed the required performance criteria. Able and willing to make several calls a day when necessary. Familiarity and good working knowledge in PC hardware and software troubleshooting. Prior Software Application support (e.g. Outlook, etc.) experience is a plus. Prior BPO experience in Technical Support is a plus. Familiarity with ticketing system, a strong advantage. Shift flexibility and schedule adherence are required for the position. TECHNICAL SUMMARY Software Hardware Active Directory Dell Okta HP Citrix Cisco Meraki Office365 Verifone Payment Devices ServiceNow Samsung Webex Teams Apple Webex Meetings 8x8 VoIP Phones Workday Polycom Adobe Yealink PowerBI Honeywell Salesforce WorkspaceONE (Airwatch) InTune Android iOS

Great Wolf Lodge is seeking an IT Technician to support resort technology systems that keep our family water park and lodge running smoothly. In this guest-focused, team-oriented role, you'll install, configure, and troubleshoot hardware, software, POS systems, and networking devices across the property. You'll respond to help desk tickets, support Wi-Fi and printer issues, and assist with system upgrades and backups. Collaborating closely with operations, you'll help maintain secure, reliable systems so pack members can deliver safe, memorable experiences to every family, every day. Responsibilities Install, configure, and maintain PCs, peripherals, and mobile devices across the resort Support POS, ticketing, and front-desk systems to minimize downtime Respond to and resolve help desk tickets in a timely, guest-focused manner Troubleshoot network connectivity, Wi-Fi, and printer issues Assist with user account management, permissions, and password resets Perform routine system updates, patches, and backups Document incidents, resolutions, and asset inventory accurately Collaborate with operations and attractions teams on technology needs Escalate complex issues to senior IT staff or vendors as needed Follow security, safety, and data protection policies and procedures Required Skills Hardware installation and troubleshooting Windows desktop support Basic networking (TCP/IP, Wi-Fi, switches) Help desk ticketing systems User account and permission management POS system support Printer and peripheral configuration System updates and patching Incident documentation Customer service and communication

Job Description Job Description Position Overview: TPG is actively seeking skilled Software Technicians who possess a CDL-A who are looking to join our team based out of the Portland Oregon area. Join our team supporting a leading global company dedicated to building state-of-the-art commercial vehicles. Successful candidates will support the research and development efforts to create the next generation of commercial transport solutions, driving innovation in the automotive and truck industry. Job Summary: This role combines hands-on vehicle diagnostics with cutting-edge software tools to support testing, troubleshooting, and parameter modifications for vehicles. Ideal candidates may come from diverse technical backgrounds, including dealership diagnostics or the semiconductor industry, and do not necessarily require prior automotive experience. The Software Technician supports the R&D departments in the day-to-day operations and ensures that testing is not interrupted due to equipment failure or delays. Key Responsibilities: Utilize diagnostic software and tools (e.g., Vector tools, CAN analyzer, G-Rot, Diagnostic Link, proprietary flash tools) to troubleshoot and analyze vehicle systems. Connect diagnostic equipment to vehicles, identify issues, and perform initial troubleshooting to isolate faults. Escalate complex issues to engineering teams by gathering and presenting relevant diagnostic data. Conduct software flashing and parameter modifications to assess vehicle functionality. Monitor and analyze CAN network signals to verify system integrity and operation. Drive vehicles on test tracks to validate repairs and ensure functionality of modified systems. Collaborate with engineers to interpret test results and refine software applications. Maintain detailed documentation of diagnostic processes, issues, and resolutions. Required Qualifications: Valid CDL-A with at least 1 year of driving experience. Proficiency in troubleshooting and diagnostics, ideally with dealership or industrial tools. Familiarity with software applications such as Vector tools, CAN analyzer, or equivalent diagnostic software. Strong computer skills, including experience with Microsoft Office tools (Excel, Word, PowerPoint). Ability to read and analyze vehicle signals to identify system faults. Excellent problem-solving skills and attention to detail. Willingness to learn proprietary tools and adapt to new diagnostic technologies. Preferred Qualifications: Experience with automotive, commercial vehicles, or related diagnostics. Background in the semiconductor or technical industry, with exposure to diagnostics or troubleshooting. Knowledge of flash tools and vehicle software systems. Additional Requirements: Safety Sensitive position requiring all persons assigned to activity be drug-free and successfully pass drug screening prior to employment. Requirement to lift at least 50 lbs. Company Overview: At Technical Professionals Group, we are a dedicated team of automotive professionals with deep-rooted passion for the automotive industry. Our mission is to work collaboratively with leading OEM's and manufacturers to meticulously test and validate vehicles, ensuring they meet the highest standards of performance and safety. While providing the best results for our customers and fostering professional growth for our team members. We are excited to be at the forefront of the automotive industry, contributing to its evolution and working alongside some of the biggest names in the business. To discover more about our services, please visit our website at .

Install, Move, Add, Change tasks with end-user desktops and laptops. Image computers for deployment. Onsite audits of existing IT asset inventory, Collecting IT inventory data, comparing against information on file, take action to chase and solve discrepancies. End-user orientation and troubleshooting of PC assets. Preventive checks on end-user hardware (computers, monitors etc). Administrative tasks . Disposal of old equipment. High school diploma or equivalent required. Typically requires a minimum of 2 years of related experience. Experience with IT tracking and barcode scanners. Experience with ticketing software, ServiceNow a plus. Experience imaging and configuring PCs. Basic computer troubleshooting skills. Excellent customer service skills. Strong background in Windows Operating Systems Basic MS Office knowledge. A valid driver"s license and proof of auto insurance. Ability to manage time effectively. Ability to effectively communicate technical information to a non-technical audience. Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment. Attendance and schedule adherence are requirements of this position.

Test Engineer Location: Everett, WA Job ID: Pay Range: $75-86 ph (W2) Duration: 6 mos As a Test Engineer, you will execute static/abuse/cycle testing of interior monuments like lavatories, galleys, closets, and partitions. This is a hands-on job that can occasionally be physically challenging such as working from ladders or loading weights onto a monument. The Test Engineer assists technicians with test setups while coordinating necessary activities to complete testing on time. The Test Engineer will be aware of all aspects of a specific program test requirements and will be a source of knowledge about what needs to be achieved to succeed. Priorities are constantly changing as due dates move so the ability to adjust on the fly is crucial. The Test Engineer will adopt a "Safety First" culture. Responsibilities: Oversees test setup for static, abuse, and cycle testing to ensure that systems perform according to necessary specifications on all platforms/projects/systems. Engages in writing test plans to ensure procedures reflect real, safe, test conditions Establish appropriate data acquisition systems to collect necessary information to substantiate requirements. Provides technical leadership to team members on all protocols for testing/validation. Ensures systems perform according to necessary specifications. Confirms operations according to necessary regulations to ensure production quality. Establishes validation standards and develops testing protocols. 10% travel time as needed to support offsite testing (locally). Qualifications: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience Experience working in a test lab department (including, but not limited to, writing test reports, executing qualification tests, collecting data etc.) Citizenship Requirement: US Citizen or US Person (ITAR/EAR) Preferred: Aerospace or related manufacturing industry Experience writing and running Labview scripts Experience operating around static, abuse, and cycle test rigs Working with hand and power tools (grinders, saws, impacts, drills, etc.) Working with pneumatic/hydraulic load cells, string pots, and Data Acquisition Systems (DAQ) Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at

Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management

All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

All for equipping teams to excel. As part of the Technical Services department within CAE's Civil Training and Services division, perform all preventative and corrective maintenance tasks on several CAE and non-CAE flight simulators and associated devices at the CAE Training Center. If this sounds like an amazing opportunity for you, Our Doors are Open (watch here): desktop mobile The incumbent will support the following roles and responsibilities: Description Perform routine technical tasks in a simulator, laboratory, office, plant, or field environment. Receive training in the various phases of laboratory, office, plant, and field technical work. Learn and perform preventive maintenance activities on simulators and associated simulator systems. Assist in diagnosing, troubleshooting, and correcting issues on simulators and associated simulator systems. Utilize the maintenance management system to record, document, and track maintenance activities. Complete all assigned training and development activities. Perform pre-flight and post-flight checks on designated simulators. Conduct basic visual alignments. Execute automated Qualification Test Guide (QTG) procedures. Assist with simulator refurbishment projects and hardware modifications. Learn and comply with the organization's Quality Management System (QMS) requirements. Provide customer service support and respond to customer needs in a timely manner. Perform housekeeping activities necessary to maintain simulator readiness and cleanliness. Support logistics activities, including receiving parts, coordinating repairs, and conducting testing and validation. Complete administrative tasks as assigned. Provide operational support to the Technical Services team as required. Minimum Qualifications Associate degree (2-year technical degree) in a technical discipline, or 4 years of experience in an electronics, avionics, or related technical field. 0-2 years of relevant technical experience. Ability to work flexible schedules and adapt to changing shift requirements. Ability to interpret technical drawings, system prints, and schematics. Proficiency in using electronic test equipment, including oscilloscopes, multimeters, signal generators, and logic analyzers. Knowledge of analog and digital electronic theory. Computer literacy, including familiarity with PC hardware, software, and computer system architecture. Proficiency in soldering and circuit board repair techniques. Working knowledge of Microsoft Office applications. Ability to communicate effectively in English. Preferred Qualifications Experience supporting simulation, training, aviation, electronics, or technical equipment environments. Experience using computerized maintenance management systems (CMMS). Demonstrated troubleshooting and problem-solving skills in a technical environment. Experience performing preventative maintenance and equipment testin Physical Efforts: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time. Constantly ascend or descend ladders, stairs, scaffolding, ramps, and poles Occasionally, remain in stationary positions Constantly adjust or move objects up to 30 pounds Constantly communicating with others to exchange information Constantly perform repetitive motions involving wrists, hands, or fingers Benefits an environment where your initiatives will be recognized and valued the opportunity to travel internationally the opportunity to work on a variety of projects on a multidisciplinary team the opportunity to represent the organization at external conventions and conferences the possibility to work from home occasionally flexible schedules attractive employee benefits Pay rate: $24.62 /hr- $28.00/hr CAE is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail . We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you'd like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at . Data Privacy Privacy Statement CAE As part of our process, we may use AI supported tools to help review applications, with human decision making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See CAE Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Who we are Founded in 1987, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Summary We seek an experienced Deskside Technician with 2+ years of hands-on field service experience in IT environments. The ideal candidate will possess advanced knowledge of hardware and software troubleshooting, IT asset management, and end-user support to provide seamless IT solutions in a corporate setting. This position requires both technical proficiency and collaborative skills, contributing to the optimization and stability of IT operations. What do you need to succeed? Experience supporting Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) Windows architecture including permissions and file structure Mac/Apple experience, a plus Experience with Basic network concepts (Active Directory / Workstation - Domain Trust Relationship) What you'll get Work with people who exhibit: Commitment to the client Leadership by Example Respect for people Courage to innovate Humbleness to learn Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; +2 years corporate deskside support or equivalent experience Willing to embrace innovative tools and technology such as AI and IT health monitoring software to expedite resolution and enhance customer experience. Excellent troubleshooting capability Ability to maintain composure while handle challenging, dynamic, rapid-response user support Experience with Microsoft Office / Office 365 suite Experience with computer imaging software and data migration processes (e.g., SCCM, Intune) Experience with endpoint protection and encryption (Bitlocker) support Familiarity with using remote desktop support tools High School Diploma or equivalent Maintain valid driver"s license Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds Physical presence at a Stefanini or Client location during shift Demonstrate high level of professionalism and strong personal interaction skills Maintain neat and professional work area and appearance in compliance with site policies Ability to pass standard panel drug screening and background check Adhere to assigned shift schedule