38 jobs found

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes

Job Description Sr. IT Program Manager / PMO Governance / Hybrid / Indianapolis, IN We are seeking an experienced Senior IT Program Manager to lead a complex portfolio of IT infrastructure, cybersecurity compliance, and transformation initiatives for a global enterprise organization within the aerospace and defense industry. This individual will provide strategic program leadership, PMO oversight, financial governance, and stakeholder management while supporting a large-scale Cybersecurity Maturity Model Certification (CMMC) initiative. The ideal candidate brings extensive experience managing complex IT programs, leading distributed technical teams, and establishing governance structures across multiple workstreams. This is a highly visible, customer-facing opportunity requiring someone who can bring structure to complex delivery environments, manage competing priorities, and confidently engage with senior leadership. Contract Duration: 1 year, potential to extend Required Skills & Experience Extensive experience in IT Program Management, Portfolio Management, or PMO Leadership within complex enterprise environments. Proven ability to manage multiple concurrent projects, cross-functional teams, and large-scale IT initiatives. Strong background in program governance, RAID management, change control, financial oversight, and executive reporting. Experience managing budgets, financial forecasts, resource allocation, and vendor or supplier relationships. Demonstrated success leading geographically distributed teams and coordinating delivery across multiple business units or time zones. Experience supporting audit preparation, regulatory compliance, governance initiatives, or formal readiness assessments. Strong customer-facing communication, relationship management, and executive presentation skills. Proficiency with project management and collaboration tools such as Microsoft Project, Smartsheet, Excel, PowerPoint, SharePoint, Teams, and ServiceNow. Desired Skills & Experience Familiarity with cybersecurity and compliance frameworks, including CMMC, NIST 800-171, NIST CSF, or ISO 27001. Experience supporting aerospace, defense, government, manufacturing, or other highly regulated industries. Background managing IT infrastructure, networking, cybersecurity, or enterprise technology transformation programs. Experience working within global delivery organizations, particularly across US and UK teams. Familiarity with Professional Services, Managed Services, resource forecasting, and PMO process improvement. What You Will Be Doing Daily Responsibilities Lead and oversee a portfolio of IT infrastructure, cybersecurity compliance, and CMMC-related projects, ensuring alignment across program objectives, milestones, and deliverables. Establish and maintain program governance, reporting structures, RAID logs, dependency tracking, change control, and executive-level reporting. Provide PMO leadership across multiple projects, coordinating Project Managers, technical teams, service delivery teams, and business stakeholders. Manage resource demand, capacity planning, staffing priorities, and resource allocation across competing project and operational requirements. Oversee program financials, including multimillion-dollar budgets, forecasting, cost tracking, invoicing visibility, WBS governance, and commercial performance. Coordinate cybersecurity compliance initiatives, audit readiness activities, remediation tracking, and governance documentation. Serve as a primary point of contact for senior customer stakeholders, executive leadership, and geographically distributed delivery teams. Partner with US and international teams to align program execution, operational processes, and delivery standards. Identify and resolve program risks, delivery challenges, and escalations while driving accountability and continuous improvement. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Job Description Job Title: IT Project Manager Location: Poughkeepsie, NY Duration : 12+ Months Required: Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field. Equivalent of education and experience may be considered. 5+ years of professional experience formally leading projects within a cross-functional environment Strong experience working within the Software Development Lifecycle (SDLC) Waterfall and Iterative models Ability to tactfully drive indirect reports and pivot while maintaining order in a fast-paced business environment Experience providing a service to internal stakeholders to achieve successful outcomes Demonstrated capability for problem solving, decision making, sound judgment, assertiveness Excellent oral and written communication skills as well as strong presentation skills and the ability to conduct presentations to large groups Strong relationship building and interpersonal skills Experienced user of MS Project and MS Office toolset (Word, Excel, Visio, and PowerPoint) Project Management Professional (PMP), Six Sigma, or Agile certification Responsibilities Demonstrates strong interpersonal and customer service skills to drive collaborative project deliveries and promote the value of project management across the organization Manages vendor relationships throughout the duration of related projects and collaborates with vendor implementation resources to ensure alignment of expectations and deliverables Collaborates with stakeholders to create project artifacts that align within the appropriate stage of project execution (i.e. scope, schedule, budget, test plan, communication plan, education plan, activation plan, & change control) Drives critical, time-sensitive discussions related to risks, issues, dependencies, and decision points with stakeholders and collaborates with the team to develop corresponding action plans Actively contributes to the evolution of the IT PMO (Project Management Office) by recommending new efficiency-based processes, educating stakeholders on the value of project management, providing feedback during team discussions, and owning development and implementation of approved changes Understands and applies Organizational Change Management principles to projects to ensure effective communication and adoption Provides support during storm restoration efforts Project Management, Financial Strength & Risk Management Leverages PMBOK, Software Development Lifecycle (SDLC) Waterfall, SDLC Iterative, and Agile project management frameworks to define project governance, manage risks, and drive the delivery of projects within scope, schedule, and cost constraints Consistently provides effective status reporting that contains the appropriate level of actionable detail for Executive, Sponsor-level, and project team recipients Creates and maintains accurate project estimates, budgets, and actively manages cost forecasts throughout the project Executes proper change control processes to provide transparency and effectively manage scope, schedule, and cost Proficiently leverages Project Management tools such as MS Project, Excel, PowerPoint, Visio, PPM and budgeting software to ensure high-quality project deliveries Adheres to all policies and procedures, including but not limited to change management, incident reporting, time accounting, expense reporting, purchase requisition processes, and compliance requirements Preferred: Experience working in Software Development and Test Organizations Experience in Energy & Utilities or services industry Experience with PPM tools (e.g. UMT360, JIRA, Planview, ServiceNow, Project Server Online, etc.) Experience in a consultative role with an implementation service organization or start-up

Job Description Job Title: ServiceNow Developer Location: Reston, VA (Primarily remote, but hybrid) Duration: 9 Month Contract PURPOSE: Performs in ServiceNow Senior Developer position and will play a key role in maturing Customer Service Products built on the ServiceNow platform. Will help lead ServiceNow delivery and work with key business units and process managers to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform. Performs complex analysis, design, development, automated unit and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, codes, tests, develops, and documents application programs for computer systems. Works with end-users and project stakeholders to define system scope and objectives. Manages modifications to and maintenance of operational programs and procedures. Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems ServiceNow modules ITSM, CSM, CMDB, ITOM, SOM. Expert ServiceNow APIs and scripting (Business Rules, Client Scripts, etc.). Expert

Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

GovCIO LLC seeks a ServiceNow Workflow Manager to lead design, optimization, and governance of ServiceNow workflows within our Information Technology & Digital Solutions organization supporting federal clients. You will own end-to-end workflow strategy, translating customer and cyber security needs into scalable ITSM and automation solutions aligned with ITIL. Partnering with cross-functional teams, you'll manage platform roadmaps, integrations, and releases while ensuring compliance with federal security and data standards. GovCIO's agile, innovative culture offers significant growth, visibility, and impact within mission-critical government IT programs. Responsibilities Lead design, configuration, and optimization of Service Now workflows across IT & Digital Solutions. Translate business requirements into scalable Service Now solutions aligned with ITIL best practices. Collaborate with cyber, infrastructure, and application teams to integrate Service Now with other enterprise tools. Oversee Service Now releases, upgrades, and change management processes. Develop dashboards and reports to track workflow performance and service quality. Provide technical guidance and mentorship to analysts and developers on the Service Now platform. Ensure compliance with federal security, data, and configuration management standards. Engage stakeholders to continuously improve processes and user experience. Document solutions, standards, and governance for Service Now workflows. Support incident, problem, and request fulfillment processes using Service Now. Required Skills Service Now platform administration Service Now workflow design ITSM/ITIL processes Service Now scripting (JavaScript, Glide) Integration via REST/SOAP APIs Agile project management Requirements gathering Change and release management Performance monitoring and reporting Stakeholder communication

Pay Range: $65.00hr - $70.00hr Job Overview: The candidate will serve as a Technical Project Manager with primary expertise in Project Management, Order to Cash (O2C), Stakeholder Management, and SAP S/4HANA. Technical Project Manager Position Summary: We are seeking an experienced SAP S/4HANA Order-to-Cash (O2C) Technical Project Manager to lead enterprise-scale SAP transformation programs focused on sales, customer management, logistics execution, billing, and revenue realization processes. The candidate will have extensive expertise in SAP S/4HANA implementations, program management, system integrations, global deployments, and stakeholder engagement, with a strong focus on O2C process transformation. An SAP Certified Project Manager with SAP Activate methodology expertise is preferred, along with PMP, PRINCE2, Scrum Master, or equivalent project management certifications. The position requires 15+ years of project and program management experience delivering large-scale ERP and digital transformation initiatives, including 15+ years of SAP Project management experience with SAP S/4HANA implementations. Key Responsibilities: Lead end-to-end SAP S/4HANA O2C implementation, migration, upgrade, and transformation programs. Develop project plans, schedules, resource strategies, budgets, and governance frameworks. Manage Greenfield, Brownfield, and hybrid SAP transformation initiatives across global organizations. Drive SAP Activate methodology from Discover through Run phases, including Fit-to-Standard workshops and solution validation. Oversee technical architecture, integrations, data migration, and application deployment activities. Coordinate delivery across SAP SD, MM, FICO, SCM, CRM, and third-party applications. Ensure seamless integration between SAP and platforms such as Salesforce, ServiceNow, EDI solutions, logistics providers, and customer systems. Review technical designs, interface strategies, and migration plans. Manage risks, issues, dependencies, and change requests across all workstreams. Deliver executive dashboards and status reports to leadership teams. Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), performance testing, and business validation activities. Lead cutover planning, go-live readiness assessments, deployment execution, and hypercare support. Act as the primary liaison for business leaders, IT stakeholders, and implementation partners. Manage multi-vendor and geographically distributed delivery teams. Provide status communication and presentations to executive governance forums. Drive decision-making and alignment across business and technology organizations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Position Summary This position is primarily responsible for supporting specific components of a large project or support initiative using project management techniques and analytical abilities. The incumbent diagnoses and solves business problems, ensuring decisions are consistent with management directives and the Technology strategic plan. These decisions greatly impact the corporation and the operational effectiveness of the Technology Department. This role serves as an entry point for external candidates and an opportunity for internal candidates who possess the required core competencies, education, and experience. Required Skills and Experience In-depth experience with .NET Framework or Java. In-depth experience in enterprise-level cloud and mobile applications. Banking experience with Fiserv Premier, Corillian, Mobiliti, etc. is highly preferred. Strong knowledge and experience with SQL queries and databases such as PostgreSQL, MySQL, and SQL Server. Experience designing, implementing, and integrating with third-party solutions. Strong debugging and troubleshooting skills across application, platform, and infrastructure tiers. Experience with third-party financial solutions such as Plaid, Alloy, and Temenos is preferred. Knowledge of DevOps processes and enterprise architecture. Familiarity with source control systems (GitHub, SVN, etc.). Experience with Agile delivery methodologies and tools such as Jira, Rally, and ServiceNow. Responsibilities Respond to outages, incidents, and customer issues with an on-call schedule staffed 24/7. Implement new features on the Digital roadmap: Mobile App Drawer Phase 2 Enhancements Deep linking within Mobile Apps Personalization of advertisements in Drawer Atomic Bill Management Restrict Relationship Manager emulation mode to Read Only Infrastructure upgrades: SQL Server 2016 upgrade to SQL Server 2022 Windows upgrade from 2016 to 2022 Corillian and Mobiliti upgrades to support the above upgrades Compliance features: TCPA compliance Apple Xcode 26 MOL-Android Google Play 16KB page size mandate DOJ requirement for adding Spanish support Building in-house capability for supporting the Online and Mobile Banking platform and reducing dependency on Fiserv. Daily maintenance to ensure product availability and reliability. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position Associate's degree or equivalent. Minimum Years of Job-Related Experience Required to Perform the Primary Responsibilities of this Position 3 to 5 years.

Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:

Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Senior Cloud Engineer who is fluent in both Google Cloud Platform (GCP) and Oracle Cloud Infrastructure (OCI). You will be the program's go-to engineer for both platforms, splitting your time roughly evenly between them. You will build GCP and OCI foundations that match the same enterprise standards the team applies on AWS and Azure. On GCP, you will establish the organization and folder hierarchy, Shared VPC networking, and organization policies. On OCI, you will build tenancies, compartments, VCN/DRG networking, and Security Zones. On both, you will automate with Infrastructure-as-Code, integrate with the customer's identity, monitoring, and service management tools, and support the platforms in production. Key Responsibilities Design and deploy GCP landing zones: resource hierarchy (organization, folders, projects), Shared VPC hub-and-spoke networking, Cloud Interconnect or HA VPN, and Cloud DNS. Design and deploy OCI landing zones: tenancy and compartment structure, VCN and Dynamic Routing Gateway (DRG) hub-and-spoke networking, FastConnect or IPsec VPN, and DNS. Build and maintain Terraform modules (including OCI Resource Manager) and GitOps workflows for production, integration, development, and sandbox environments on both platforms. Configure IAM and federation with the customer's enterprise identity provider using SAML 2.0 and OIDC, aligned with Zero Trust principles. Enforce guardrails with GCP Organization Policy and Security Command Center, and with OCI Cloud Guard and Security Zones, against NIST SP 800-53 Rev 5 and customer security standards. Apply the enterprise tagging and labeling strategy for asset management and chargeback/showback using GCP Billing Reports and OCI Cost Analysis. Monitor environments with Google Cloud Operations Suite and OCI Monitoring, integrated with Datadog, Splunk, and ServiceNow. Perform patching, routine maintenance, capacity planning, and rightsizing; troubleshoot and resolve incidents as part of 24/7 operations support. Design and test high availability, backup, and disaster recovery on both platforms. Write runbooks and SOPs, supply ATO evidence, and transfer knowledge to customer operations staff. Qualifications Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. At least 9 years of experience deploying and configuring cloud environments. Hands-on production experience with both Google Cloud Platform and Oracle Cloud Infrastructure. Production experience with Infrastructure-as-Code using Terraform on GCP and OCI. Experience with cloud network design, including private connectivity (Cloud Interconnect, FastConnect, or IPsec VPN), routing, and DNS. Experience implementing IAM and single sign-on federation (SAML 2.0/OIDC). Working knowledge of NIST SP 800-53 security controls in a federal environment. Ability to obtain and maintain the background investigation required by the federal customer. Preferred Qualifications Google Cloud Certified Professional Cloud Architect or Professional Cloud Security Engineer. Oracle Cloud Infrastructure Architect Professional or OCI Multicloud Architect Professional. Experience hosting Oracle Database workloads on OCI (Autonomous Database, Exadata Cloud Service, Base Database Service). Experience with GCP Assured Workloads, OCI US Government regions, or FedRAMP Moderate/High environments. Experience with GCP Cloud Build/Cloud Deploy or OCI DevOps pipelines. Working knowledge of AWS or Azure. Prior support of a civilian federal agency.

Job Description Responsibilities Disaster Recovery Program Management Disaster Recovery Testing & Readiness Cross-Functional Coordination & Reporting Governance, Compliance & Continuous Improvement Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or a related field. 5+ years of progressively responsible IT project management experience. 3+ years of experience managing disaster recovery, business continuity, or IT infrastructure projects. Strong knowledge of disaster recovery planning, business continuity principles, and enterprise IT resilience. Experience managing technical projects involving infrastructure, applications, networks, databases, or cloud environments. Understanding of Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Business Impact Analysis (BIA). Experience coordinating technical teams, vendors, and business stakeholders across complex IT initiatives. Strong project planning, scheduling, risk management, issue tracking, and executive reporting capabilities. Ability to develop and maintain disaster recovery plans, procedures, technical documentation, and project artifacts. Familiarity with project management and collaboration tools such as Microsoft Project, Jira, ServiceNow, SharePoint, or Visio.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session. You will solve the challenge of aligning technical development with high-level business value by leading a cross-functional team in a fast-paced, collaborative Agile environment. As a Senior Product Owner, you bridge the gap between long-term roadmaps and day-to-day execution, ensuring that APIs, data systems, and complex network dependencies are prioritized to meet evolving customer needs. Your mission is to drive team velocity and ensure that every delivered feature meets rigorous business and technical standards. What Success Looks Like (Objectives): Influence cross-functional teams to deliver products that align with strategic business requirements and provide measurable operational value Translate the long-term product vision into a prioritized backlog of detailed user stories, technical requirements, and clear acceptance criteria Analyze complex system interdependencies across APIs, data services, and networking infrastructure to ensure cohesive and resilient product development Drive performance and delivery forecasting by leveraging Agile metrics, including velocity, capacity, and iteration retrospectives Coordinate with specialized IT teams, such as Security, Data Architecture, and Compliance, to perform comprehensive impact analysis for all new requirements Execute thorough acceptance testing and coordinate production deployments to ensure that new features meet all functional and security standards Leverage AI-driven productivity tools to streamline the creation of user stories and automate the generation of technical documentation Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Professional proficiency in Agile methodologies, with the ability to facilitate high-stakes iteration planning and grooming sessions Advanced technical acumen in APIs, system dependencies, and relational database management systems such as Snowflake, AWS Redshift, or Oracle Strategic analytical skills for performing technical and functional impact analysis on complex system requirements and security protocols Senior-level facilitation and organizational skills used to manage cross-functional resources and align stakeholders in a distributed environment Technical expertise in troubleshooting complex IT networking and data engineering processes to resolve production support issues AI Innovation mindset, applying emerging AI tools to enhance requirement elicitation, data-driven prioritization, and product personalization Critical Experience leading the full lifecycle of complex IT products within high-pressure environments, from requirement discovery to controlled implementation Additional Qualifications: Expertise in Jira and ServiceNow for backlog management and operational tracking Minimum Requirements: Bachelor's degree in a technical or business discipline (e.g., Information Systems, Computer Science, Engineering, Finance) 3+ years of experience as a Product Owner, Product Manager, Systems Analyst, or an equivalent technical leadership role Demonstrated understanding of and experience using Agile processes and methodologies (Scrum/Lean) Technical understanding in SQL and relational database management Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $118800/YearlyAbout our Department Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Job Description Job Description Description: On-site in either Bristol, CT or Orlando, FL Our client seeks an experienced ServiceNow Project Manager to lead a large-scale ServiceNow implementation and transformation program for a major enterprise organization. The Project Manager will drive project execution, manage cross-functional teams, coordinate with business and technical stakeholders, and ensure successful delivery of ServiceNow capabilities across multiple business units. The ideal candidate brings a background managing ServiceNow implementations, enterprise software projects, and Agile delivery teams while maintaining accountability for scope, budget, schedule, risks, and stakeholder communication. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $72.00 to $76.00/hr. w2 JN -70 Responsibilities: Lead end-to-end delivery of the ServiceNow implementation program, from planning through deployment and stabilization. Develop and manage project plans, timelines, milestones, budgets, and resource forecasts. Coordinate activities across business stakeholders, ServiceNow developers, architects, administrators, vendors, and executive leadership. Facilitate project governance meetings, steering committee reviews, and executive status updates. Manage project scope, risks, issues, dependencies, and change requests. Ensure successful deployment of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog. Partner with business stakeholders to align project objectives with business priorities. Support Agile ceremonies, sprint planning, backlog prioritization, and release management activities. Monitor project health through KPIs, dashboards, and status reporting. Drive organizational change management, user adoption, and communication strategies. Ensure adherence to project management best practices and organizational governance standards. Experience Requirements: 7+ years of project management experience leading enterprise technology initiatives. 3+ years managing ServiceNow implementation or enhancement projects. Proven experience managing multiple workstreams, vendors, and cross-functional teams. Strong understanding of ServiceNow platform capabilities and implementation methodologies. Experience managing budgets, schedules, resource planning, and project financials. Strong stakeholder management and executive communication skills. Experience working within Agile, Scrum, Waterfall, or hybrid delivery environments. Proficiency with project management tools such as Jira, Azure DevOps, Microsoft Project, or Smartsheet. Ability and willingness to work onsite in Orlando, FL four (4) days per week. Preferred: PMP, CSM, PMI-ACP, SAFe, ServiceNow CSA or Implementation certifications. Preferred: Experience leading ITSM, ITOM, ITAM, CMDB, or HRSD deployments and supporting enterprise-wide implementations with 5,000+ users. Preferred: Experience within media, entertainment, hospitality, tourism, or theme park environments. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Job Description The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes. • Design and develop ServiceNow applications, modules, and workflows to meet business requirements. • Oversee system integration efforts with other platforms and tools within the organization. • Customize and configure ServiceNow to enhance usability and optimize performance. • Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements. • Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture. • Collaborate with project managers and business analysts to define project scope, deliverables, and timelines. • Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements. • Ensure compliance with security standards and data integrity across ServiceNow applications. Requirements • Active Secret clearance is required. • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 7+ years of experience with ServiceNow, including architecture and development. • Strong understanding of ITIL processes and their application within ServiceNow. • Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management. • Proficiency in JavaScript, XML, and other relevant programming languages. • ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred. • Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.

Job Description Job Description SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer's business outcomes. Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs. Primary Responsibilities Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality. Design and implement process workflows, automations, procedures and technical standards. Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders. Design, review, and modify ServiceNow patterns as needed. Invent and validate solutions, including algorithmic, to novel challenges. Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties. Provide technical expertise and participate in implementing new ServiceNow functionality. Maintain a comprehensive view of the ServiceNow architecture at both a bird's-eye and granular level. Clearly document ServiceNow architecture for use internally. Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity. Contribute to ServiceNow software releases through configuration tasks and feature delivery. Qualifications Bachelor's degree in information technology, computer science, business administration or related field/or equivalent experience. 5+ years of experience with ServiceNow development including process automation (orchestration), client scripts, UI actions, scheduled jobs, business rules, data imports, custom apps, and web services integration SOAP, REST). 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow. Strong domain expertise in ServiceNow platform applications: Strategic Portfolio Management (SPM), Hardware and Software Asset Management, Integrated Risk Management (IRM), and Performance Analytics. Experienced implementing Security Operations (SecOps) functionality in ServiceNow integrating incident data from security tools into a structure response engine that uses intelligent workflows and automation. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. Ability to pull together and synthesize multiple strands in large-scale projects. Experience implementing systems using the Agile/SAFe methodology. Solid communication skills, and the ability to clearly articulate complex ideas and technical designs. Experience presenting technical material to senior business managers in a non-technical manner to ensure a clear understanding of how the risk(s) affects the mission and/or business functions. Additional Information In order to meet the clearance requirements for this opportunity, candidates must be authorized to work in the US. All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History. Public Trust background investigations can take approximately four to eight weeks and requires fingerprinting. Other Information The salary for this position is $110,000 - $185,000 annually. SFI maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations. For information on SFI's benefits please visit This is a full-time W2 position. Please no agencies, third parties, or Corp-to-corp. Spatial Front Inc. is an Equal-opportunity Employer, all qualified applicants will receive consideration for employment. Spatial Front Inc. participates in E-Verify.