Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
11/14/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Specialist - Workstation Description - The Advanced Compute Solutions (ACS) Sales Specialist plays a vital role in helping new and existing customers discover and benefit from ACS. You will use your sales expertise and industry knowledge to build strong relationships, identify opportunities, and support customers throughout their journey. This position focuses on expanding our customer base, advancing the ACS sales pipeline, fostering long-term customer relationships, and supporting account managers in delivering outstanding results. ACS is a key division within HP focused on driving innovation for the future of work. Its mission is to deliver high-performance computing, enabling customers to tackle complex workloads and emerging technologies efficiently. Key Responsibilities Drive growth by acquiring new customers and expanding adoption of ACS products. Identify and pursue new ACS opportunities, while also expanding relationships with existing clients. Manage the sales process end-to-end, including building a strong pipeline, guiding product selection, pricing, and closing deals. Develop business use cases and provide expert support to sales teams. Achieve sales targets and contribute to higher customer quotations, diverse business, and increased contract-value renewals. Collaborate with customers, internal teams, and industry specialists. Stay ahead of the market by understanding ACS offerings and competitor strategies to position HP's solutions effectively. Build trusted, consultative relationships with clients, including senior executives, by understanding their industry-specific needs and challenges. Education & Experience Recommended: Bachelor's degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving pipeline and business growth. Experience managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Experience working with cross-functional teams and leading complex sales cycles Demonstrated expertise in consultative solution sales and customer relationship management Knowledge & Skills Deep understanding of Advanced Compute product segments. Ability to build consultative relationships with clients. Strong business acumen and strategic planning skills. Problem-solving and execution abilities. Effective communication and organizational skills. Adaptability and willingness to learn new technologies and business models. Familiarity with high-performance computing solutions and edge IT management is a plus. New Technology and AI : demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to improve sales performance, customer engagement, and productivity. The ability to quickly learn and apply digital solutions to drive smarter decisions and more personalized customer interactions. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time. The on-target earnings (OTE) range for this role is $162,050 to $254,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Specialist - Workstation Description - The Advanced Compute Solutions (ACS) Sales Specialist plays a vital role in helping new and existing customers discover and benefit from ACS. You will use your sales expertise and industry knowledge to build strong relationships, identify opportunities, and support customers throughout their journey. This position focuses on expanding our customer base, advancing the ACS sales pipeline, fostering long-term customer relationships, and supporting account managers in delivering outstanding results. ACS is a key division within HP focused on driving innovation for the future of work. Its mission is to deliver high-performance computing, enabling customers to tackle complex workloads and emerging technologies efficiently. Key Responsibilities Drive growth by acquiring new customers and expanding adoption of ACS products. Identify and pursue new ACS opportunities, while also expanding relationships with existing clients. Manage the sales process end-to-end, including building a strong pipeline, guiding product selection, pricing, and closing deals. Develop business use cases and provide expert support to sales teams. Achieve sales targets and contribute to higher customer quotations, diverse business, and increased contract-value renewals. Collaborate with customers, internal teams, and industry specialists. Stay ahead of the market by understanding ACS offerings and competitor strategies to position HP's solutions effectively. Build trusted, consultative relationships with clients, including senior executives, by understanding their industry-specific needs and challenges. Education & Experience Recommended: Bachelor's degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving pipeline and business growth. Experience managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Experience working with cross-functional teams and leading complex sales cycles Demonstrated expertise in consultative solution sales and customer relationship management Knowledge & Skills Deep understanding of Advanced Compute product segments. Ability to build consultative relationships with clients. Strong business acumen and strategic planning skills. Problem-solving and execution abilities. Effective communication and organizational skills. Adaptability and willingness to learn new technologies and business models. Familiarity with high-performance computing solutions and edge IT management is a plus. New Technology and AI : demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to improve sales performance, customer engagement, and productivity. The ability to quickly learn and apply digital solutions to drive smarter decisions and more personalized customer interactions. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time. The on-target earnings (OTE) range for this role is $162,050 to $254,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Specialist - Workstation Description - The Advanced Compute Solutions (ACS) Sales Specialist plays a vital role in helping new and existing customers discover and benefit from ACS. You will use your sales expertise and industry knowledge to build strong relationships, identify opportunities, and support customers throughout their journey. This position focuses on expanding our customer base, advancing the ACS sales pipeline, fostering long-term customer relationships, and supporting account managers in delivering outstanding results. ACS is a key division within HP focused on driving innovation for the future of work . Its mission is to deliver high-performance computing , enabling customers to tackle complex workloads and emerging technologies efficiently. Key Responsibilities Drive growth by acquiring new customers and expanding adoption of ACS products. Identify and pursue new ACS opportunities, while also expanding relationships with existing clients. Manage the sales process end-to-end, including building a strong pipeline, guiding product selection, pricing, and closing deals. Develop business use cases and provide expert support to sales teams. Achieve sales targets and contribute to higher customer quotations, diverse business, and increased contract-value renewals. Collaborate with customers, internal teams, and industry specialists. Stay ahead of the market by understanding ACS offerings and competitor strategies to position HP's solutions effectively. Build trusted, consultative relationships with clients, including senior executives, by understanding their industry-specific needs and challenges. Education & Experience Recommended: Bachelor's degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving pipeline and business growth. Experience managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Experience working with cross-functional teams and leading complex sales cycles Demonstrated expertise in consultative solution sales and customer relationship management Knowledge & Skills Deep understanding of Advanced Compute product segments. Ability to build consultative relationships with clients. Strong business acumen and strategic planning skills. Problem-solving and execution abilities. Effective communication and organizational skills. Adaptability and willingness to learn new technologies and business models. Familiarity with high-performance computing solutions and edge IT management is a plus. New Technology and AI : demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to improve sales performance, customer engagement, and productivity. The ability to quickly learn and apply digital solutions to drive smarter decisions and more personalized customer interactions. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time. The on-target earnings (OTE) range for this role is $162,050 to $254,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Specialist - Workstation Description - The Advanced Compute Solutions (ACS) Sales Specialist plays a vital role in helping new and existing customers discover and benefit from ACS. You will use your sales expertise and industry knowledge to build strong relationships, identify opportunities, and support customers throughout their journey. This position focuses on expanding our customer base, advancing the ACS sales pipeline, fostering long-term customer relationships, and supporting account managers in delivering outstanding results. ACS is a key division within HP focused on driving innovation for the future of work . Its mission is to deliver high-performance computing , enabling customers to tackle complex workloads and emerging technologies efficiently. Key Responsibilities Drive growth by acquiring new customers and expanding adoption of ACS products. Identify and pursue new ACS opportunities, while also expanding relationships with existing clients. Manage the sales process end-to-end, including building a strong pipeline, guiding product selection, pricing, and closing deals. Develop business use cases and provide expert support to sales teams. Achieve sales targets and contribute to higher customer quotations, diverse business, and increased contract-value renewals. Collaborate with customers, internal teams, and industry specialists. Stay ahead of the market by understanding ACS offerings and competitor strategies to position HP's solutions effectively. Build trusted, consultative relationships with clients, including senior executives, by understanding their industry-specific needs and challenges. Education & Experience Recommended: Bachelor's degree is preferred but not required. Minimum of 5 years of experience in sales or a similar role. Proven track record of achieving sales quotas and driving pipeline and business growth. Experience managing sales processes and building customer relationships. Strong understanding of market trends and ability to turn insights into business opportunities. Experience working with cross-functional teams and leading complex sales cycles Demonstrated expertise in consultative solution sales and customer relationship management Knowledge & Skills Deep understanding of Advanced Compute product segments. Ability to build consultative relationships with clients. Strong business acumen and strategic planning skills. Problem-solving and execution abilities. Effective communication and organizational skills. Adaptability and willingness to learn new technologies and business models. Familiarity with high-performance computing solutions and edge IT management is a plus. New Technology and AI : demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to improve sales performance, customer engagement, and productivity. The ability to quickly learn and apply digital solutions to drive smarter decisions and more personalized customer interactions. About HP HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today- we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time. The on-target earnings (OTE) range for this role is $162,050 to $254,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Leads a team delivering desktop and walk-up technical support for Department of the Air Force personnel at the Pentagon. Oversees Tier II incident management, customer installations and relocations, workstation troubleshooting, asset tracking, and service-level performance in a mission-critical environment. Responsibilities Lead, mentor, and schedule Tier I and Tier II desktop support staff and walk-up helpdesk specialists. Prioritize incident, service request, and work order queues in BMC Remedy and Service Now while meeting SLAs and SLOs. Serve as the escalation point for complex technical issues, VIP requests, and critical outages, coordinating with engineering, administration, and vendor teams. Oversee installations, office relocations, hardware moves and changes, lifecycle refreshes, and event support. Manage walk-up technical support, hardware troubleshooting and exchanges, component replacement, and asset tracking. Monitor productivity, resolution rates, turnaround cycles, and backlog; report status and maintain SOPs and troubleshooting documentation. Required Skills Desktop support Tier II incident management Hardware troubleshooting Software troubleshooting Workstation imaging Active Directory Layer 1 connectivity Layer 2 connectivity BMC Remedy Service Now
11/12/2026
Full time
Leads a team delivering desktop and walk-up technical support for Department of the Air Force personnel at the Pentagon. Oversees Tier II incident management, customer installations and relocations, workstation troubleshooting, asset tracking, and service-level performance in a mission-critical environment. Responsibilities Lead, mentor, and schedule Tier I and Tier II desktop support staff and walk-up helpdesk specialists. Prioritize incident, service request, and work order queues in BMC Remedy and Service Now while meeting SLAs and SLOs. Serve as the escalation point for complex technical issues, VIP requests, and critical outages, coordinating with engineering, administration, and vendor teams. Oversee installations, office relocations, hardware moves and changes, lifecycle refreshes, and event support. Manage walk-up technical support, hardware troubleshooting and exchanges, component replacement, and asset tracking. Monitor productivity, resolution rates, turnaround cycles, and backlog; report status and maintain SOPs and troubleshooting documentation. Required Skills Desktop support Tier II incident management Hardware troubleshooting Software troubleshooting Workstation imaging Active Directory Layer 1 connectivity Layer 2 connectivity BMC Remedy Service Now
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Application Users - FruitLoops Studio on Windows - Generalist Type: Contract Compensation: $30-$40/hour Location: Remote Role Responsibilities Evaluate the functionality and usability of FruitLoops Studio on Windows systems. Capture high-resolution screenshots using a PC with FruitLoops Studio installed. Collaborate with audio engineers and music producers to enhance workflow processes. Work independently to troubleshoot and resolve software issues. Provide feedback on 3D and post-production processes to improve AI model outputs . Qualifications Must-Have Access to FruitLoops Studio on a PC running Windows . Ability to capture screenshots with more than 2.5 megapixels. Experience with digital audio workstations . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/30/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Application Users - FruitLoops Studio on Windows - Generalist Type: Contract Compensation: $30-$40/hour Location: Remote Role Responsibilities Evaluate the functionality and usability of FruitLoops Studio on Windows systems. Capture high-resolution screenshots using a PC with FruitLoops Studio installed. Collaborate with audio engineers and music producers to enhance workflow processes. Work independently to troubleshoot and resolve software issues. Provide feedback on 3D and post-production processes to improve AI model outputs . Qualifications Must-Have Access to FruitLoops Studio on a PC running Windows . Ability to capture screenshots with more than 2.5 megapixels. Experience with digital audio workstations . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD Duties & Responsibilities: Specialist, Information System Security III (SISS3) will conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks and protection needs; conduct systems security evaluation, audits, and reviews; determine the residual risk of a package based on package content and assessment results and documenting for the Security Controls Assessor's (SCA) and higher level review. Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Specialist, Information System Security III (SISS3) will conduct systems security reviews, audits, or evaluations, as appropriate, to ensure accreditation documents are accurate and represent the current risk posture of the system. Perform analysis of logs, events, and reporting of various data collections tools including: vulnerability monitoring via Assured Compliance Assessment System (ACAS) and related tools, Host Based Security Systems (HBSS), web content filters, Security Information and event management (SIEM), firewall systems, network devices, server devices, workstations, and intrusion detection and prevention systems (ID/PS). Specialist, Information System Security III (SISS3) will assess impacts from observed risks and report via the Cybersecurity Program chain of command. Executing Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution. Specialist, Information System Security III (SISS3) will present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner. Perform risk management and security engineering for Research, Development, Testing, and Evaluation (RDT&E) RMF Afloat systems include Information Assurance Vulnerability Management (IAVM) support, remediation, patching, scanning and associated boundary maintenance. Specialist, Information System Security III (SISS3) will document residual risks in a plan of actions and milestones formatted in compliance with the current package system, currently eMASS. Specialist, Information System Security III (SISS3) will maintain current vulnerability scan data and residual risk plan of actions and milestones in Vulnerability Remediation Asset Manager (VRAM). Manage, attend, and support configuration control board practices. Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results. Specialist, Information System Security III (SISS3) shall write technical documentation such as user manuals, reports, documentation, policies, presentations, Plan of Action and Milestones (POA&Ms), risk assessments, proposals, outlines, and summaries in support of both ashore and afloat systems across multiple platforms. Support developing of technical documents across multiple platforms including configuration management, milestone, issue tracking, web site content management and RMF documentation. Specialist, Information System Security III (SISS3) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel). Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum). Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance. Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision. Possess excellent oral and written communication skills. Required Certifications: Minimum of one (1) IAT Level II listed certificate required: CompTIA Security+ (CE) CompTIA CySA+ GIAC Security Essentials (GSEC) ISC SSCP (Systems Security Certified Practitioner) Minimum/General Experience: Five (5) years of experience in the following: Cybersecurity, Engineering, Test and Evaluation (T&E) or Authorization and Assessment (A&A) (formerly C&A) related field. Information Assurance tools such as Defense Information Systems Agency (DISA) Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS). Command line interface, PowerShell, and performing automated tasking through use of code. Minimum Education: College degree in any technical discipline from an accredited college or university. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at . Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
09/29/2026
Full time
Job Description Job Description Type: Full Time Location: Philadelphia, PA Overtime Exempt: Exempt Reports To: ARMADA HQ Travel Required: Yes Security Clearance Required: Active Secret Security Clearance CONTINGENT UPON AWARD Duties & Responsibilities: Specialist, Information System Security III (SISS3) will conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks and protection needs; conduct systems security evaluation, audits, and reviews; determine the residual risk of a package based on package content and assessment results and documenting for the Security Controls Assessor's (SCA) and higher level review. Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Specialist, Information System Security III (SISS3) will conduct systems security reviews, audits, or evaluations, as appropriate, to ensure accreditation documents are accurate and represent the current risk posture of the system. Perform analysis of logs, events, and reporting of various data collections tools including: vulnerability monitoring via Assured Compliance Assessment System (ACAS) and related tools, Host Based Security Systems (HBSS), web content filters, Security Information and event management (SIEM), firewall systems, network devices, server devices, workstations, and intrusion detection and prevention systems (ID/PS). Specialist, Information System Security III (SISS3) will assess impacts from observed risks and report via the Cybersecurity Program chain of command. Executing Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems. Examples include executing STIGs, SRGs, ACAS scanning, and applying patches assets to obtain cybersecurity compliance and remediate vulnerabilities. Perform the evaluation of system administrator, security engineer, and/or system owner proposed corrections to ensure compliance and best-fit solution. Specialist, Information System Security III (SISS3) will present and submit data to management, develop reports, and produce procedural documentation in a comprehensive and cohesive manner. Perform risk management and security engineering for Research, Development, Testing, and Evaluation (RDT&E) RMF Afloat systems include Information Assurance Vulnerability Management (IAVM) support, remediation, patching, scanning and associated boundary maintenance. Specialist, Information System Security III (SISS3) will document residual risks in a plan of actions and milestones formatted in compliance with the current package system, currently eMASS. Specialist, Information System Security III (SISS3) will maintain current vulnerability scan data and residual risk plan of actions and milestones in Vulnerability Remediation Asset Manager (VRAM). Manage, attend, and support configuration control board practices. Create and verify the accuracy of POA&Ms/RARs as identified by vulnerability actual test results. Specialist, Information System Security III (SISS3) shall write technical documentation such as user manuals, reports, documentation, policies, presentations, Plan of Action and Milestones (POA&Ms), risk assessments, proposals, outlines, and summaries in support of both ashore and afloat systems across multiple platforms. Support developing of technical documents across multiple platforms including configuration management, milestone, issue tracking, web site content management and RMF documentation. Specialist, Information System Security III (SISS3) may be required to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). The estimated number of trips is 14 per year (estimated 25%-30% travel). Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to travel CONUS (any state in USA) and OCONUS (primarily Japan, and any country in Europe). Proficient in Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum). Ability to work as a team member, communicate, perform office functions and use office tools, customer focused and deliver exceptional performance. Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision. Possess excellent oral and written communication skills. Required Certifications: Minimum of one (1) IAT Level II listed certificate required: CompTIA Security+ (CE) CompTIA CySA+ GIAC Security Essentials (GSEC) ISC SSCP (Systems Security Certified Practitioner) Minimum/General Experience: Five (5) years of experience in the following: Cybersecurity, Engineering, Test and Evaluation (T&E) or Authorization and Assessment (A&A) (formerly C&A) related field. Information Assurance tools such as Defense Information Systems Agency (DISA) Enterprise Mission Assurance Support Service (eMASS), Assured Compliance Assessment Solution (ACAS). Command line interface, PowerShell, and performing automated tasking through use of code. Minimum Education: College degree in any technical discipline from an accredited college or university. Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at . Special Notes: Relocation is not available for these jobs ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Perma-Fix Environmental Services, Inc.
Richland, Washington
Job Description Job Description Description: Location: Tri-Cities, WA Travel: Up to 20% Reports To: Corporate VP of IS The IS Specialist III serves as the primary on-site technology leader supporting a multi-site operation of 50-200 users. This role ensures stable, secure, and efficient IT operations while coordinating closely with the Corporate IS team for advanced engineering, development, cybersecurity, and infrastructure initiatives. This is a senior-level technical generalist role combining Windows infrastructure support, business systems reporting, project coordination, industrial systems integration, and local technical leadership. The position is hands-on and part of the broader corporate IS team, which includes senior infrastructure engineers, developers, helpdesk, and junior development resources. Duties Infrastructure & Systems Operations (Primary Focus) Serve as the local lead for Windows-based infrastructure (Windows 10/11, Microsoft 365, Active Directory, core software platforms, hardware systems, and web services). Coordinate with the corporate infrastructure team on network support, backup and disaster recovery, endpoint management, and server lifecycle planning. Escalate complex issues appropriately while maintaining local ownership and accountability. Maintain documentation of systems, diagrams, configurations, and asset inventories. Assist with user provisioning, workstation deployments, and site-level hardware standards. Project Coordination & Implementation Lead site-level technology projects from requirements gathering through deployment. Coordinate with corporate developers and infrastructure engineers on larger initiatives. Manage timelines, vendor engagement, testing, and deployment activities. Evaluate new software and hardware solutions and provide structured recommendations. Assist with task estimation, prioritization, ROI evaluation, and project documentation. Hardware Integration & Operational Support Support integration of industrial or facility systems with enterprise IT infrastructure. Coordinate system integration between hardware platforms and internal software applications. Maintain appropriate segmentation between operational and corporate systems. Security & Compliance Support Ensure local systems adhere to corporate cybersecurity policies. Support NIST 800-171 and Sarbanes-Oxley-aligned controls in coordination with Corporate IS. Assist with audits through documentation, evidence gathering, and change control support. Promote secure configuration standards and end-user security best practices. Business Systems Lead & Reporting Participate in the SDLC for waste tracking, procurement, accounting, asset management, and ancillary information systems initiatives. Develop and maintain SQL queries and SQL Server reports (SQL, SSRS, RDL). Partner with operations to develop business requirements, validate system designs, update system documentation, and oversee implementation. Assist with data validation, testing, and minor integrations. Requirements: 10+ years of progressive IT experience in systems administration, infrastructure, or business systems roles; OR a four-year related degree with 5+ years of relevant experience. Strong Microsoft ecosystem experience (Windows Server/Client, Active Directory). Solid SQL experience (query writing, stored procedures, SSRS development). Experience supporting multi-site or distributed operations. Ability to manage technical priorities independently in an operational environment. Strong written and verbal communication skills across technical and non-technical stakeholders. Prefered Experience Experience in regulated or industrial environments. Experience with .NET, Go, JavaScript, C#, or other development environments. Familiarity with waste tracking, ERP, or accounting systems. Working knowledge of network fundamentals (firewalls, VLANs, VPN). Experience coordinating technical projects. Understanding of API integrations and data exchange models. This role serves as a senior embedded technical leader and operational bridge between site operations and Corporate IS. It provides hands-on technical support, business systems insight, and practical project leadership while leveraging centralized corporate expertise for deep engineering and development functions.
09/28/2026
Full time
Job Description Job Description Description: Location: Tri-Cities, WA Travel: Up to 20% Reports To: Corporate VP of IS The IS Specialist III serves as the primary on-site technology leader supporting a multi-site operation of 50-200 users. This role ensures stable, secure, and efficient IT operations while coordinating closely with the Corporate IS team for advanced engineering, development, cybersecurity, and infrastructure initiatives. This is a senior-level technical generalist role combining Windows infrastructure support, business systems reporting, project coordination, industrial systems integration, and local technical leadership. The position is hands-on and part of the broader corporate IS team, which includes senior infrastructure engineers, developers, helpdesk, and junior development resources. Duties Infrastructure & Systems Operations (Primary Focus) Serve as the local lead for Windows-based infrastructure (Windows 10/11, Microsoft 365, Active Directory, core software platforms, hardware systems, and web services). Coordinate with the corporate infrastructure team on network support, backup and disaster recovery, endpoint management, and server lifecycle planning. Escalate complex issues appropriately while maintaining local ownership and accountability. Maintain documentation of systems, diagrams, configurations, and asset inventories. Assist with user provisioning, workstation deployments, and site-level hardware standards. Project Coordination & Implementation Lead site-level technology projects from requirements gathering through deployment. Coordinate with corporate developers and infrastructure engineers on larger initiatives. Manage timelines, vendor engagement, testing, and deployment activities. Evaluate new software and hardware solutions and provide structured recommendations. Assist with task estimation, prioritization, ROI evaluation, and project documentation. Hardware Integration & Operational Support Support integration of industrial or facility systems with enterprise IT infrastructure. Coordinate system integration between hardware platforms and internal software applications. Maintain appropriate segmentation between operational and corporate systems. Security & Compliance Support Ensure local systems adhere to corporate cybersecurity policies. Support NIST 800-171 and Sarbanes-Oxley-aligned controls in coordination with Corporate IS. Assist with audits through documentation, evidence gathering, and change control support. Promote secure configuration standards and end-user security best practices. Business Systems Lead & Reporting Participate in the SDLC for waste tracking, procurement, accounting, asset management, and ancillary information systems initiatives. Develop and maintain SQL queries and SQL Server reports (SQL, SSRS, RDL). Partner with operations to develop business requirements, validate system designs, update system documentation, and oversee implementation. Assist with data validation, testing, and minor integrations. Requirements: 10+ years of progressive IT experience in systems administration, infrastructure, or business systems roles; OR a four-year related degree with 5+ years of relevant experience. Strong Microsoft ecosystem experience (Windows Server/Client, Active Directory). Solid SQL experience (query writing, stored procedures, SSRS development). Experience supporting multi-site or distributed operations. Ability to manage technical priorities independently in an operational environment. Strong written and verbal communication skills across technical and non-technical stakeholders. Prefered Experience Experience in regulated or industrial environments. Experience with .NET, Go, JavaScript, C#, or other development environments. Familiarity with waste tracking, ERP, or accounting systems. Working knowledge of network fundamentals (firewalls, VLANs, VPN). Experience coordinating technical projects. Understanding of API integrations and data exchange models. This role serves as a senior embedded technical leader and operational bridge between site operations and Corporate IS. It provides hands-on technical support, business systems insight, and practical project leadership while leveraging centralized corporate expertise for deep engineering and development functions.
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
09/28/2026
Full time
Job Description Job Description This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning. We are seeking dynamic thinkers who could be integral team members for our high-tech avionics' products. Role purpose (position scope): The Information Security Specialist (Information Systems Security Officer) helps build and operate the internal security program and technology operations. This hands-on role works across security operations, identity and access management, endpoint and network defense, vendor risk, compliance, and end-user enablement. The position works closely with IT, engineering, and business teams to keep the company secure without slowing it down and is intended for an individual who wants to grow into a senior internal security role over time. Key Responsibilities: Support day-to-day security operations, including SIEM and EDR alert triage, log review, and incident-response investigations. Help administer identity and access management systems, including SSO, MFA, directory services, onboarding, transfers, offboarding, periodic access reviews, and cleanup of stale accounts and entitlements. Maintain and improve endpoint security, including EDR health, patch management, configuration baselines, and disk encryption. Assist with firewall rule reviews, VPN administration, network segmentation, and monitoring for misconfigurations. Support vulnerability scanning, prioritization, remediation coordination, and metric tracking. Support compliance activities such as CMMC and NIST by collecting evidence, maintaining policies, completing customer security questionnaires, and preparing for applicable audits. Support vendor risk management by reviewing third-party security documentation and tracking risk acceptances. Develop and deliver security awareness content, including phishing simulations, onboarding training, and internal guidance. Serve as a point of contact for security questions, suspicious emails, lost devices, and access requests. Document security processes, runbooks, and System Security Plan (SSP) so the program can scale as the company grows. Participate in the on-call rotation. Required Qualifications: At least one year of experience in information security, IT operations, or a closely related field Solid fundamentals in networking, operating systems, and authentication protocols. Familiarity with compliance frameworks, especially CMMC and applicable European requirements such as Cyber Essentials. Ability to script in Python, PowerShell, or Bash for automation and ad hoc tasks. Strong written and verbal communication skills, including the ability to explain security concepts to non-technical audiences. Experience supporting and managing highly regulated and secured network systems. Self-directed and comfortable providing Tier 2 helpdesk support as well as working across teams in a fast-moving environment. Willingness to be part of the on-call rotation and respond to cyber incidents during evening or weekends. Ability to obtain industry certifications such as CCNA, CompTIA Security+, or Network+ within the next 12 months. Preferred Qualifications: Three or more years of experience in information security, AI, or a closely related field, with hands-on exposure to multiple security domains. Working knowledge of SIEM, EDR, vulnerability scanners, identity providers such as Okta or Entra ID, and cloud platforms such as AWS, Azure, or GCP. Experience supporting or leading audits. Exposure to cloud security posture management. Familiarity with offensive security concepts and tooling highly regulated and secured network systems. Industry certification such as CISSP, CISM, CCIE, CCNP Security, CISA, CRISC, or similar. Compliance Considerations: The role may support applicable information-security and regulatory requirements identified for the business, including ITAR, CMMC, NIS2, Cyber Essentials and Cyber Essentials Plus, CMS, DCPP, and ISO/IEC 27001. Work Environment: This is an on-site position at the designated company location. Direct Reports No direct reports. The position may provide technical direction, peer review, or mentoring consistent with the assigned level. Physical Demands Tasks involve light physical effort in sedentary to light work and may involve lifting, carrying, pushing, or pulling objects or materials weighing 5-10 lb. Tasks may involve extended periods at a keyboard or workstation. Work Environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties described above, the employee mainly works in an office, lab, or factory setting that is relatively quiet and has temperature-control systems. This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
09/28/2026
Full time
Job Description Job Description Are You the Person Everyone Calls When the Plant Stops? You may currently be called a controls technician, automation specialist, PLC programmer, electrical technician, maintenance technician, or controls engineer. Your title and degree matter less to us than your ability to understand a complex industrial system, find the real source of a problem, and make it work. Factory Systems is looking for a smart, hands-on industrial problem-solver who understands that a production system is more than its PLC. Machines, sensors, wiring, drives, networks, computers, databases, software, operators, and processes all must work together. We need someone who can determine which part is actually causing the problem and take ownership of fixing it. The strongest candidate may be largely self-taught. You may have learned industrial automation because you were curious, because nobody else could solve the problem, or because keeping the plant running depended on you. If you are ready to leave shift maintenance and the daily production-floor grind for a clean, professional engineering environment with greater variety, autonomy, and technical responsibility, we would like to talk with you. What You Will Do Support industrial controls, manufacturing software, and connected production systems Troubleshoot problems involving PLCs, HMIs, sensors, drives, wiring, industrial networks, Windows computers, databases, and production equipment Take ownership of customer problems from the initial call through final resolution Determine whether a problem is electrical, mechanical, controls-related, network-related, software-related, or operational Connect both modern and legacy production equipment to data-collection and manufacturing-information systems Modify and maintain PLC and HMI applications Support industrial computers, workstations, databases, communications, and system interfaces Perform remote troubleshooting and travel to customer facilities when on-site work is necessary Assist with system installation, commissioning, upgrades, backups, and recovery Document system configurations, changes, and effective troubleshooting procedures Identify recurring problems and develop standardized, repeatable solutions Help less-experienced team members develop practical troubleshooting and implementation skills Work directly with customer maintenance, engineering, production, and IT personnel Escalate genuine architectural, safety, or high-risk issues when appropriate We are looking for someone who: Is naturally curious about how machines and industrial systems work Enjoys solving problems that cross traditional technical boundaries Can troubleshoot logically instead of changing parts until something works Is comfortable working independently and asking for help when appropriate Takes personal ownership of problems and follows them through resolution Can explain technical issues clearly to both technical and nontechnical people Is dependable and understands the importance of supporting operating production systems Wants broader challenges and greater responsibility than maintaining the same equipment every day Values practical accomplishment more than titles or organizational status Desired Experience Candidates should have approximately three or more years of hands-on experience in industrial automation, plant maintenance, manufacturing systems, machine building, systems integration, or a similar environment. Useful experience includes: Allen-Bradley/Rockwell or Siemens PLCs HMI or SCADA configuration and troubleshooting Variable-frequency drives, servos, sensors, and industrial instrumentation Industrial Ethernet and machine networks OPC Classic, OPC UA, Ethernet/IP, Modbus, or vendor-specific protocols RS-232, RS-485, and other legacy communications Microsoft Windows computers and basic network troubleshooting Microsoft SQL Server or other relational databases Manufacturing data collection, production tracking, OEE, quality, or reporting systems CNC equipment, robots, assembly equipment, test systems, or other automated machinery Electrical drawings, control panels, and field wiring System commissioning and production startup You do not need experience in every area listed above. We are more interested in your ability to learn, troubleshoot, and connect the pieces than in matching every keyword. Education A degree is not required. An associate degree, engineering-technology degree, technical-school education, military technical training, apprenticeship, or relevant industry certifications are useful. Demonstrated hands-on ability and a history of solving difficult industrial problems are more important than formal credentials. The Working Environment This position is based primarily at our Columbia facility in a clean, professional engineering environment. It is not a shift-maintenance position, although occasional customer emergencies and site travel are part of supporting industrial systems. The pressure here is different from the daily production-floor grind. You will be expected to: Learn unfamiliar equipment and processes Manage several priorities Communicate directly with customers Exercise sound judgment Take responsibility for delivering a working solution In return, you will have greater variety, technical autonomy, visibility, and the opportunity to grow into broader system and project responsibility. Employment Requirements Reliable transportation and the ability to commute consistently to our Columbia facility Ability and willingness to travel periodically to customer sites Ability to work safely in industrial environments when visiting customer facilities Legal authorization to work in the United States without current or future employer sponsorship Ability to satisfy applicable export-control and customer-facility access requirements About Factory Systems Factory Systems develops and supports industrial controls, manufacturing software, machine-connectivity systems, data-acquisition solutions, and custom production technology. Our work spans software, controls, networks, databases, machinery, test equipment, and manufacturing operations. We support established, mission-critical production systems while developing new connected-factory and digital-transformation solutions. We value curiosity, practical ability, accountability, and people who take pride in making complicated systems work. Company Description Symbrium is often referred to by our customers as "an engineer's engineering company." We deliver next generation process verification, specialized manufacturing equipment, and enterprise quality management software to some of the top engineering and manufacturing organizations around the world.
Job Description Job Description Hybrid (Mechanicsburg, PA Office) - Some local and Mid-Atlantic travel required Full-Time / Consultant Role JOB DESCRIPTION We are seeking a dynamic Specialist with a strong construction and IT background to join our team with hands on experience using Autodesk design tools like Revit, AutoCAD, and Bluebeam. In this hybrid role, you will assist in computerized drafting for residential, agricultural, and commercial projects along with bridging the gap between technical IT support and drafting/design expertise, supporting clients in the construction and architectural design industries. As a consultant, you will provide essential IT support to construction and design professionals that contribute directly to their daily drafting and design project needs. You must be comfortable shifting between technical support, CAD production, and client consulting throughout your work week. RESPONSIBILITIES (Design / Drafting) Utilize Autodesk products (Revit/AutoCAD/Bluebeam/3D Rendering software) working on multi- discipline architectural projects Develop detailed design concepts, including sketches, drawings, and 3D models. Prepare and modify construction documentation for commercial, agricultural, and residential projects, including new plans and renovations of existing buildings. Ensure compliance with building codes, zoning laws, and other regulations throughout the design process. Collaborate with clients to understand their needs and preferences for architectural projects. Assist in documentation for Permit applications. Prepare presentations and visualizations to effectively communicate design ideas. Conduct site visits and assessments to gather information for design development. Collaborate with engineers, contractors, and other professionals during the design and construction phases to ensure design integrity. Develop solutions for technical and design problems Assist with development and implementation of CADD Standards Ability to troubleshoot software and file issues. Oversee and coordinate BIM processes. RESPONSIBILITIES (IT Support) Provide day-to-day IT support for design and engineering professionals, including hardware, software, network, and application troubleshooting. Support and maintain CAD workstations and related software (AutoCAD, Revit, Bluebeam, etc.). Assist with BIM coordination and document control when required. Serve as a trusted consultant to construction and design clients, offering both technical support and design insights. Track and bill time accurately for all client-facing and internal tasks. Work closely with internal teams and clients to understand and deliver project goals. Travel to client sites across the Mid-Atlantic region as needed. QUALIFICATIONS Knowledge of Autodesk Products (Revit/AutoCAD/Bluebeam/3D rendering). Knowledge of wood, steel, and concrete construction details and processes. Strong troubleshooting skills with Windows-based systems, CAD workstations, and design software. Must have excellent communication, customer service, and problem-solving skills Exceptional attention to detail and ability to manage multiple tasks in a fast-paced environment. Must have a valid driver's license. Experience with cloud-based collaboration tools (e.g., BIM 360, Microsoft Teams). Certifications in IT support or CAD systems (e.g., Autodesk Certified Professional, CompTIA, Microsoft). Associate degree in Engineering Technology or CAD Technology, or a minimum of two full years of drafting experience. 3+ years of experience in IT support, preferably in the AEC (Architecture, Engineering, Construction) industry. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.
09/26/2026
Full time
Job Description Job Description Hybrid (Mechanicsburg, PA Office) - Some local and Mid-Atlantic travel required Full-Time / Consultant Role JOB DESCRIPTION We are seeking a dynamic Specialist with a strong construction and IT background to join our team with hands on experience using Autodesk design tools like Revit, AutoCAD, and Bluebeam. In this hybrid role, you will assist in computerized drafting for residential, agricultural, and commercial projects along with bridging the gap between technical IT support and drafting/design expertise, supporting clients in the construction and architectural design industries. As a consultant, you will provide essential IT support to construction and design professionals that contribute directly to their daily drafting and design project needs. You must be comfortable shifting between technical support, CAD production, and client consulting throughout your work week. RESPONSIBILITIES (Design / Drafting) Utilize Autodesk products (Revit/AutoCAD/Bluebeam/3D Rendering software) working on multi- discipline architectural projects Develop detailed design concepts, including sketches, drawings, and 3D models. Prepare and modify construction documentation for commercial, agricultural, and residential projects, including new plans and renovations of existing buildings. Ensure compliance with building codes, zoning laws, and other regulations throughout the design process. Collaborate with clients to understand their needs and preferences for architectural projects. Assist in documentation for Permit applications. Prepare presentations and visualizations to effectively communicate design ideas. Conduct site visits and assessments to gather information for design development. Collaborate with engineers, contractors, and other professionals during the design and construction phases to ensure design integrity. Develop solutions for technical and design problems Assist with development and implementation of CADD Standards Ability to troubleshoot software and file issues. Oversee and coordinate BIM processes. RESPONSIBILITIES (IT Support) Provide day-to-day IT support for design and engineering professionals, including hardware, software, network, and application troubleshooting. Support and maintain CAD workstations and related software (AutoCAD, Revit, Bluebeam, etc.). Assist with BIM coordination and document control when required. Serve as a trusted consultant to construction and design clients, offering both technical support and design insights. Track and bill time accurately for all client-facing and internal tasks. Work closely with internal teams and clients to understand and deliver project goals. Travel to client sites across the Mid-Atlantic region as needed. QUALIFICATIONS Knowledge of Autodesk Products (Revit/AutoCAD/Bluebeam/3D rendering). Knowledge of wood, steel, and concrete construction details and processes. Strong troubleshooting skills with Windows-based systems, CAD workstations, and design software. Must have excellent communication, customer service, and problem-solving skills Exceptional attention to detail and ability to manage multiple tasks in a fast-paced environment. Must have a valid driver's license. Experience with cloud-based collaboration tools (e.g., BIM 360, Microsoft Teams). Certifications in IT support or CAD systems (e.g., Autodesk Certified Professional, CompTIA, Microsoft). Associate degree in Engineering Technology or CAD Technology, or a minimum of two full years of drafting experience. 3+ years of experience in IT support, preferably in the AEC (Architecture, Engineering, Construction) industry. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently. Company Description Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO's, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.
Job Description Job Description Description: Job Title: Digital Specialist I Pay: $16-$17 Reports To: Digital Manager or Digital Supervisor Summary: This Position is responsible for ensuring that customers Data is accurately reviewed, prepared, and delivered according to SOP's and customer requirements. This position requires attention to detail, organization, accuracy, and adherence to quality-control procedures. Essential Functions Review completed jobs to ensure all required processing steps have been completed before delivery Follow established Delivery Department procedures and quality-control checklists Verify that files are complete, accessible, properly named, and organized according to customer specifications Upload and deliver customer files through approved systems, including FTP, ShareFile, or other designated platforms. Immediately report errors, discrepancies, missing information, or processing issues to the appropriate supervisor or manager. Maintain confidentiality and security of customer records and information at all times Maintain an organized and clean work area Perform other duties related to the Delivery Department as assigned by management Requirements: Requirements Strong attention to detail and accuracy Ability to follow established procedures, SOPs, and checklists Ability to prioritize and manage multiple jobs simultaneously Understanding of the need to set and meet departmental productivity benchmarks and quality standards. Well organized and detail oriented. Able to work both on a team and individually. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements Must be able and willing to communicate effectively in English. Must have skill and proficiency using a computer workstation and scanner systems. Ability to trouble-shoot computer problems as they relate to electronic document conversion. Must be able and willing to work overtime hours as needed. Must have a positive and respectful attitude towards both coworkers and customers. Must be able and willing to follow Company policies and procedures. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
09/26/2026
Full time
Job Description Job Description Description: Job Title: Digital Specialist I Pay: $16-$17 Reports To: Digital Manager or Digital Supervisor Summary: This Position is responsible for ensuring that customers Data is accurately reviewed, prepared, and delivered according to SOP's and customer requirements. This position requires attention to detail, organization, accuracy, and adherence to quality-control procedures. Essential Functions Review completed jobs to ensure all required processing steps have been completed before delivery Follow established Delivery Department procedures and quality-control checklists Verify that files are complete, accessible, properly named, and organized according to customer specifications Upload and deliver customer files through approved systems, including FTP, ShareFile, or other designated platforms. Immediately report errors, discrepancies, missing information, or processing issues to the appropriate supervisor or manager. Maintain confidentiality and security of customer records and information at all times Maintain an organized and clean work area Perform other duties related to the Delivery Department as assigned by management Requirements: Requirements Strong attention to detail and accuracy Ability to follow established procedures, SOPs, and checklists Ability to prioritize and manage multiple jobs simultaneously Understanding of the need to set and meet departmental productivity benchmarks and quality standards. Well organized and detail oriented. Able to work both on a team and individually. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements Must be able and willing to communicate effectively in English. Must have skill and proficiency using a computer workstation and scanner systems. Ability to trouble-shoot computer problems as they relate to electronic document conversion. Must be able and willing to work overtime hours as needed. Must have a positive and respectful attitude towards both coworkers and customers. Must be able and willing to follow Company policies and procedures. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
Job Description Job Description Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other tasks assigned by supervisor or Director of Operations. Requirements: Competencies: Detailed knowledge of the digital scanning process including an understanding of how digital scanners work. Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location. Able and willing to consistently report to work on time prepared to perform duties of position. Understanding of the need to set and meet departmental productivity benchmarks and quality standards. Well organized and detail oriented. Able to work both on a team and individually. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements Must be able and willing to communicate effectively in English. Must have skill and proficiency using a computer workstation and scanner systems. Ability to trouble-shoot computer problems as they relate to electronic document conversion. Must be able and willing to work overtime hours as needed. Must have a positive and respectful attitude towards both coworkers and customers. Must be able and willing to follow Company policies and procedures. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
09/26/2026
Full time
Job Description Job Description Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other tasks assigned by supervisor or Director of Operations. Requirements: Competencies: Detailed knowledge of the digital scanning process including an understanding of how digital scanners work. Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location. Able and willing to consistently report to work on time prepared to perform duties of position. Understanding of the need to set and meet departmental productivity benchmarks and quality standards. Well organized and detail oriented. Able to work both on a team and individually. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements Must be able and willing to communicate effectively in English. Must have skill and proficiency using a computer workstation and scanner systems. Ability to trouble-shoot computer problems as they relate to electronic document conversion. Must be able and willing to work overtime hours as needed. Must have a positive and respectful attitude towards both coworkers and customers. Must be able and willing to follow Company policies and procedures. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.
