Job Description Job Description Job Description Job Title: Cloud Architect Location: Herndon, VA (Onsite) Security Clearance: Active Top Secret We question. We listen. We adapt. Be honest. Be pragmatic. Omni Federal , founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation. Why Omni? Environment of Autonomy Innovative Commercial Approach People over process We are seeking an experienced Cloud Architect to support our Defense Counterintelligence and Security Agency (DCSA) Portfolio Acquisition Executive (PAE) managed service provider contract. This senior-level role requires a highly autonomous, top-secret security-cleared professional to serve as the ultimate escalation point for complex cloud engineering and incident ticket management. The ideal candidate will excel in hybrid and multi-cloud environments (primarily AWS GovCloud, with supporting Azure infrastructure), taking ownership of critical INC tickets and effectively troubleshooting deep systemic problems ranging from advanced routing and resource pointing errors to OS-level and platform integration issues. This role requires significant independent interaction with customers and application teams to resolve cloud dependencies and design robust solutions. Please note: This position requires working 30% to 50% of the time within a secure SIPR SCIF environment. Requirements: Active Top Secret clearance (required) Must be eligible for DCSA Personnel Assurance Program enrollment CompTIA Security+ (DoD 8570 IAT Level II minimum) Bachelor's Degree 8+ years of relative experience (Senior/Architect level) Highly Autonomous Operation: Demonstrated capability to operate fully independently as a senior escalation point, interacting directly with end customers, stakeholders, and application development teams to troubleshoot complex issues, architect technical solutions, and provide strategic guidance. Willingness and ability to work on-site in a SIPR/SCIF environment for 30% to 50% of the work schedule. Advanced hands-on experience supporting, architecting, and troubleshooting enterprise workloads in an AWS GovCloud environment. Expert-level Linux system administration and troubleshooting capabilities (e.g., RHEL, Amazon Linux) to assist application teams with deep-level server access, environment configurations, and log analysis. Experience managing high-priority incident (INC) ticket queues, leading major incident response, and resolving complex service requests within established SLAs. Demonstrated ability to diagnose complex cloud networking and access issues, including advanced routing topologies, security groups, subnets, and DNS/resource pointing. Familiarity with GitLab for troubleshooting build runner connectivity, repository access, and pipeline deployment failures. Proficiency with ticketing and collaboration platforms (e.g., ServiceNow, Jira). Containers Orchestration (Docker, Kubernetes, AWS EKS): Expert troubleshooting and resolution of application issues tied to container crashes, ingress routing, or cluster resource limits. Identity PKI / CAC Authentication: Proficiency in environments enforcing strict CAC/PKI authentication; handling complex issues involving certificate rotation, SSO/SAML integration, or role/IAM policy misconfigurations. Core Network Services (Route 53 / DNS, Load Balancers, VPNs): Expertise in diagnosing and resolving complex routing and resource-pointing issues at an architectural level. Nice to Have: Working knowledge of Microsoft Azure / Azure Government environments and hybrid cloud connectivity. Experience administering Microsoft server products and directory services (e.g., Windows Server, Active Directory / Microsoft Entra ID). Professional-level AWS or Azure certifications (e.g., AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional). Prior experience serving as a technical lead or architect in a DoD or DCSA environment. Our team is always hungry for more - more knowledge, more problem solving, more growth, more innovation, and, ultimately, customer success. This hunger and hustle fuel our determination to excel in everything we do. It's not just about meeting established goals; it's about exceeding them. We take immense pride in applying our expertise in cutting-edge technologies and our ability to adapt to emerging trends directly to the users in the field, as our nation's protectors deserve nothing less. Omni Federal is an equal opportunity and affirmative action employer. Omni Federal is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities. Payband: $200,000 - $233,000 , About Omni Federal Omni Federal, founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation.
11/12/2026
Full time
Job Description Job Description Job Description Job Title: Cloud Architect Location: Herndon, VA (Onsite) Security Clearance: Active Top Secret We question. We listen. We adapt. Be honest. Be pragmatic. Omni Federal , founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation. Why Omni? Environment of Autonomy Innovative Commercial Approach People over process We are seeking an experienced Cloud Architect to support our Defense Counterintelligence and Security Agency (DCSA) Portfolio Acquisition Executive (PAE) managed service provider contract. This senior-level role requires a highly autonomous, top-secret security-cleared professional to serve as the ultimate escalation point for complex cloud engineering and incident ticket management. The ideal candidate will excel in hybrid and multi-cloud environments (primarily AWS GovCloud, with supporting Azure infrastructure), taking ownership of critical INC tickets and effectively troubleshooting deep systemic problems ranging from advanced routing and resource pointing errors to OS-level and platform integration issues. This role requires significant independent interaction with customers and application teams to resolve cloud dependencies and design robust solutions. Please note: This position requires working 30% to 50% of the time within a secure SIPR SCIF environment. Requirements: Active Top Secret clearance (required) Must be eligible for DCSA Personnel Assurance Program enrollment CompTIA Security+ (DoD 8570 IAT Level II minimum) Bachelor's Degree 8+ years of relative experience (Senior/Architect level) Highly Autonomous Operation: Demonstrated capability to operate fully independently as a senior escalation point, interacting directly with end customers, stakeholders, and application development teams to troubleshoot complex issues, architect technical solutions, and provide strategic guidance. Willingness and ability to work on-site in a SIPR/SCIF environment for 30% to 50% of the work schedule. Advanced hands-on experience supporting, architecting, and troubleshooting enterprise workloads in an AWS GovCloud environment. Expert-level Linux system administration and troubleshooting capabilities (e.g., RHEL, Amazon Linux) to assist application teams with deep-level server access, environment configurations, and log analysis. Experience managing high-priority incident (INC) ticket queues, leading major incident response, and resolving complex service requests within established SLAs. Demonstrated ability to diagnose complex cloud networking and access issues, including advanced routing topologies, security groups, subnets, and DNS/resource pointing. Familiarity with GitLab for troubleshooting build runner connectivity, repository access, and pipeline deployment failures. Proficiency with ticketing and collaboration platforms (e.g., ServiceNow, Jira). Containers Orchestration (Docker, Kubernetes, AWS EKS): Expert troubleshooting and resolution of application issues tied to container crashes, ingress routing, or cluster resource limits. Identity PKI / CAC Authentication: Proficiency in environments enforcing strict CAC/PKI authentication; handling complex issues involving certificate rotation, SSO/SAML integration, or role/IAM policy misconfigurations. Core Network Services (Route 53 / DNS, Load Balancers, VPNs): Expertise in diagnosing and resolving complex routing and resource-pointing issues at an architectural level. Nice to Have: Working knowledge of Microsoft Azure / Azure Government environments and hybrid cloud connectivity. Experience administering Microsoft server products and directory services (e.g., Windows Server, Active Directory / Microsoft Entra ID). Professional-level AWS or Azure certifications (e.g., AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional). Prior experience serving as a technical lead or architect in a DoD or DCSA environment. Our team is always hungry for more - more knowledge, more problem solving, more growth, more innovation, and, ultimately, customer success. This hunger and hustle fuel our determination to excel in everything we do. It's not just about meeting established goals; it's about exceeding them. We take immense pride in applying our expertise in cutting-edge technologies and our ability to adapt to emerging trends directly to the users in the field, as our nation's protectors deserve nothing less. Omni Federal is an equal opportunity and affirmative action employer. Omni Federal is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities. Payband: $200,000 - $233,000 , About Omni Federal Omni Federal, founded in 2017 and headquartered in Washington, DC, is a highly specialized software solutions provider with a robust presence in key locations across the United States, including Boston, MA, Colorado Springs, CO, San Antonio, TX, and St. Louis, MO. Born out of the Department of Defense's software factory ecosystem, Omni has rapidly distinguished itself by delivering both mission-critical and enterprise solutions that enhance the technological capabilities of the federal government. With a focus on areas such as Command and Control, Cybersecurity, Space, Geospatial, and Modeling Simulation, Omni leverages cutting-edge commercial technology tailored to government objectives, improving mission performance and delivering transformative outcomes for the Department of Defense (DoD), Intelligence Community (IC), and their end-users. The company's innovative approach is backed by its Omni Labs and SBIR Innovation centers, where they develop advanced platforms and tools in data mesh, secure connectivity, and intelligent automation.
Job Description Job Description Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $73/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. System One is seeking a ServiceNow Product Owner to lead the strategy, roadmap, and delivery of ServiceNow solutions. This role partners closely with business and IT teams to define requirements, manage the product backlog, and ensure the platform delivers meaningful value to the organization. Experienced Product Owner who is vision focused to help transform our Customer's business to ServiceNow implementation. Ideal candidate will have ServiceNow CSM, ITSM and / or CRM modules. Responsibilities Own and manage the ServiceNow product backlog, defining epics, features, and user stories. Collaborate with Business Analysts, architects, engineers, and stakeholders to refine requirements and prioritize enhancements. Define acceptance criteria and approve or reject development work. Ensure solutions are scalable, compliant, and aligned with platform best practices. Support Agile ceremonies and improve backlog grooming processes. Communicate product updates, gather feedback, and ensure alignment with business needs. Promote Agile principles and mentor team members as needed. Qualifications Bachelor's degree in IT, Engineering, Product Management, or related field (or equivalent experience). 4+ years as a Product Owner or 6+ years in IT/business analysis or related fields. Strong understanding of ServiceNow modules and platform capabilities. Experience writing user stories, defining acceptance criteria, and working in Agile teams. Excellent communication and stakeholder engagement skills. Preferred: ServiceNow certifications, experience in enterprise or regulated environments, or experience with SAFe. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
11/12/2026
Full time
Job Description Job Description Job Title: ServiceNow Sr Product Owner Type: Contract To Hire Compensation: $73/HR Contractor Work Model: Hybrid Must be USC/GC holder per client LOCATION: Hybrid - onsite 1-2x / week in Reston, VA. Onsite interview. System One is seeking a ServiceNow Product Owner to lead the strategy, roadmap, and delivery of ServiceNow solutions. This role partners closely with business and IT teams to define requirements, manage the product backlog, and ensure the platform delivers meaningful value to the organization. Experienced Product Owner who is vision focused to help transform our Customer's business to ServiceNow implementation. Ideal candidate will have ServiceNow CSM, ITSM and / or CRM modules. Responsibilities Own and manage the ServiceNow product backlog, defining epics, features, and user stories. Collaborate with Business Analysts, architects, engineers, and stakeholders to refine requirements and prioritize enhancements. Define acceptance criteria and approve or reject development work. Ensure solutions are scalable, compliant, and aligned with platform best practices. Support Agile ceremonies and improve backlog grooming processes. Communicate product updates, gather feedback, and ensure alignment with business needs. Promote Agile principles and mentor team members as needed. Qualifications Bachelor's degree in IT, Engineering, Product Management, or related field (or equivalent experience). 4+ years as a Product Owner or 6+ years in IT/business analysis or related fields. Strong understanding of ServiceNow modules and platform capabilities. Experience writing user stories, defining acceptance criteria, and working in Agile teams. Excellent communication and stakeholder engagement skills. Preferred: ServiceNow certifications, experience in enterprise or regulated environments, or experience with SAFe. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Senior ServiceNow Developer (CSM) Location: Reston, VA (Hybrid) Duration: 9-Month Contract Employment Type: W2 Compensation: $83.33 Overview We are seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) to support the development and enhancement of enterprise ServiceNow applications. This role focuses on building and improving customer-facing solutions, Service Portals, integrations, and custom workflows within a complex ServiceNow environment serving large-scale user communities. Key Responsibilities Design, develop, and enhance ServiceNow CSM applications and Service Portals. Build custom solutions using JavaScript, UI Builder, Playbooks, Business Rules, Client Scripts, and other ServiceNow platform tools. Develop and support integrations between ServiceNow modules and external systems using APIs and web services. Collaborate with Product Owners, Architects, Scrum Masters, and business stakeholders to deliver scalable solutions. Perform application design, coding, testing, troubleshooting, deployment, and ongoing support. Participate in Agile ceremonies, sprint planning, and architecture discussions. Mentor junior developers and contribute to development best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of ServiceNow Development experience. 2+ years of hands-on experience with the ServiceNow Customer Service Management (CSM) module. Strong experience with JavaScript and ServiceNow platform development. Experience with UI Builder and Service Portal development. Experience building integrations using REST APIs, web services, and ServiceNow Integration capabilities. ServiceNow Certified Application Developer (CAD) certification required. ServiceNow Certified System Administrator (CSA) certification required. Strong understanding of Agile/Scrum methodologies and SDLC processes. Preferred Qualifications Healthcare industry experience. ServiceNow Integration Hub experience. ServiceNow Spoke development experience. Experience integrating CSM with ITSM. Prior background as a Full Stack or Java Developer. Additional Information Hybrid schedule with onsite attendance required for planning sessions, collaboration days, and final interview. Candidates located in the DMV area are strongly preferred. This is a hands-on development role and is not a ServiceNow Administrator position. Ref:
11/12/2026
Full time
Job Description Job Description Senior ServiceNow Developer (CSM) Location: Reston, VA (Hybrid) Duration: 9-Month Contract Employment Type: W2 Compensation: $83.33 Overview We are seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) to support the development and enhancement of enterprise ServiceNow applications. This role focuses on building and improving customer-facing solutions, Service Portals, integrations, and custom workflows within a complex ServiceNow environment serving large-scale user communities. Key Responsibilities Design, develop, and enhance ServiceNow CSM applications and Service Portals. Build custom solutions using JavaScript, UI Builder, Playbooks, Business Rules, Client Scripts, and other ServiceNow platform tools. Develop and support integrations between ServiceNow modules and external systems using APIs and web services. Collaborate with Product Owners, Architects, Scrum Masters, and business stakeholders to deliver scalable solutions. Perform application design, coding, testing, troubleshooting, deployment, and ongoing support. Participate in Agile ceremonies, sprint planning, and architecture discussions. Mentor junior developers and contribute to development best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of ServiceNow Development experience. 2+ years of hands-on experience with the ServiceNow Customer Service Management (CSM) module. Strong experience with JavaScript and ServiceNow platform development. Experience with UI Builder and Service Portal development. Experience building integrations using REST APIs, web services, and ServiceNow Integration capabilities. ServiceNow Certified Application Developer (CAD) certification required. ServiceNow Certified System Administrator (CSA) certification required. Strong understanding of Agile/Scrum methodologies and SDLC processes. Preferred Qualifications Healthcare industry experience. ServiceNow Integration Hub experience. ServiceNow Spoke development experience. Experience integrating CSM with ITSM. Prior background as a Full Stack or Java Developer. Additional Information Hybrid schedule with onsite attendance required for planning sessions, collaboration days, and final interview. Candidates located in the DMV area are strongly preferred. This is a hands-on development role and is not a ServiceNow Administrator position. Ref:
Job Description Job Description Job Description HireArt is helping our client find a versatile and self-driven Systems Engineer to lead the architecture and delivery of enterprise AI solutions while supporting core IT infrastructure and systems operations. In this role, you'll serve as a full-stack owner for the Moveworks ServiceNow Platform , partnering with internal teams throughout the lifecycle of Agentic AI solutions-from discovery and architecture through integration, testing, implementation, and production launch. You'll also provide hands-on L2/L3 systems support , serving as an escalation point for complex IT infrastructure and operational issues. The ideal candidate has recent hands-on Moveworks experience and can confidently onboard new teams, support knowledge base ingestion, integrate Moveworks with other enterprise platforms, and manage implementations from initial stakeholder discussions through launch. You're a strong communicator and independent problem solver who can balance strategic solution design with hands-on technical execution. Location: Palo Alto, CA, United States Work Environment: Hybrid / In-person Expected Pay: $90.00-$95.00 per hour Schedule: Full-time (usually 30+ hours/week) Assignment Length: 4-month contract As a Systems Engineer, You'll: Own the full delivery lifecycle of AI agents on the Moveworks ServiceNow Platform , including discovery, planning, solution architecture, development, tuning, testing, and production launch. Partner with internal customers to architect and develop high-impact Agentic AI solutions , helping teams identify new ways to apply AI and shape their AI roadmaps. Integrate the Moveworks ServiceNow Platform with enterprise systems in a secure, scalable, and performant manner to address complex business needs. Partner with engineering, product, and vendor teams, including Moveworks, on new rollouts while gathering customer feedback, evaluating emerging AI solutions, and informing technology decisions. Maintain, configure, and support core IT services, including networks, servers, virtualization, and cloud systems, while providing L2/L3 technical support . Serve as an escalation point for help desk and support teams, troubleshooting complex issues, identifying root causes, and driving timely resolution. Proactively identify opportunities to improve IT processes, procedures, and systems to strengthen operational efficiency and reliability. Daily Responsibilities You will act as an independent practitioner who thrives on strategic autonomy. Whether you're writing custom Python scripts for a new AI workflow, assessing the broader AI vendor landscape, or troubleshooting a critical server issue, you'll take a proactive and hands-on approach to solving problems. This role is ideal for a technical "doer" who enjoys combining modern AI and automation technologies with reliable enterprise IT operations. Requirements Required Qualifications & Skills 3-5+ years of experience in a technical role such as: Forward Deployed Engineer Solutions Engineer Customer Success Engineer Solutions Architect Consulting Engineer Software Engineer Bachelor's degree or higher in Computer Science, Information Technology, or a related field. Recent hands-on experience working with Moveworks . Experience designing, building, and launching full-stack workflows and automations . Strong experience working with REST APIs . Experience with iPaaS and automation technologies such as: Workato Azure Functions AWS Lambda ServiceNow Flow Designer Proficiency with scripting or programming languages such as: Python JavaScript Golang Proven ability to operate across multiple business functions and technical domains. Strong adaptability and ability to quickly learn new technologies and systems. Ability to independently evaluate complex technical factors, make sound decisions, and execute with minimal guidance. Strong collaboration skills with experience contributing architectural designs, technical ideas, and documentation across multiple project teams. Ideal Candidate Profile Recent Moveworks experience is the most valuable skill set for this position, as the successful candidate will help move ongoing projects forward. The ideal candidate should be comfortable working independently within the Moveworks environment and able to: Onboard new teams for knowledge base ingestion. Integrate Moveworks with other enterprise platforms. Handle end-to-end discovery and stakeholder discussions. Develop implementation plans. Conduct testing and validation. Implement and launch integrations successfully. Strong communication skills are essential. Benefits 401(k) Flexible spending account Health insurance Health savings account Life insurance
11/12/2026
Full time
Job Description Job Description Job Description HireArt is helping our client find a versatile and self-driven Systems Engineer to lead the architecture and delivery of enterprise AI solutions while supporting core IT infrastructure and systems operations. In this role, you'll serve as a full-stack owner for the Moveworks ServiceNow Platform , partnering with internal teams throughout the lifecycle of Agentic AI solutions-from discovery and architecture through integration, testing, implementation, and production launch. You'll also provide hands-on L2/L3 systems support , serving as an escalation point for complex IT infrastructure and operational issues. The ideal candidate has recent hands-on Moveworks experience and can confidently onboard new teams, support knowledge base ingestion, integrate Moveworks with other enterprise platforms, and manage implementations from initial stakeholder discussions through launch. You're a strong communicator and independent problem solver who can balance strategic solution design with hands-on technical execution. Location: Palo Alto, CA, United States Work Environment: Hybrid / In-person Expected Pay: $90.00-$95.00 per hour Schedule: Full-time (usually 30+ hours/week) Assignment Length: 4-month contract As a Systems Engineer, You'll: Own the full delivery lifecycle of AI agents on the Moveworks ServiceNow Platform , including discovery, planning, solution architecture, development, tuning, testing, and production launch. Partner with internal customers to architect and develop high-impact Agentic AI solutions , helping teams identify new ways to apply AI and shape their AI roadmaps. Integrate the Moveworks ServiceNow Platform with enterprise systems in a secure, scalable, and performant manner to address complex business needs. Partner with engineering, product, and vendor teams, including Moveworks, on new rollouts while gathering customer feedback, evaluating emerging AI solutions, and informing technology decisions. Maintain, configure, and support core IT services, including networks, servers, virtualization, and cloud systems, while providing L2/L3 technical support . Serve as an escalation point for help desk and support teams, troubleshooting complex issues, identifying root causes, and driving timely resolution. Proactively identify opportunities to improve IT processes, procedures, and systems to strengthen operational efficiency and reliability. Daily Responsibilities You will act as an independent practitioner who thrives on strategic autonomy. Whether you're writing custom Python scripts for a new AI workflow, assessing the broader AI vendor landscape, or troubleshooting a critical server issue, you'll take a proactive and hands-on approach to solving problems. This role is ideal for a technical "doer" who enjoys combining modern AI and automation technologies with reliable enterprise IT operations. Requirements Required Qualifications & Skills 3-5+ years of experience in a technical role such as: Forward Deployed Engineer Solutions Engineer Customer Success Engineer Solutions Architect Consulting Engineer Software Engineer Bachelor's degree or higher in Computer Science, Information Technology, or a related field. Recent hands-on experience working with Moveworks . Experience designing, building, and launching full-stack workflows and automations . Strong experience working with REST APIs . Experience with iPaaS and automation technologies such as: Workato Azure Functions AWS Lambda ServiceNow Flow Designer Proficiency with scripting or programming languages such as: Python JavaScript Golang Proven ability to operate across multiple business functions and technical domains. Strong adaptability and ability to quickly learn new technologies and systems. Ability to independently evaluate complex technical factors, make sound decisions, and execute with minimal guidance. Strong collaboration skills with experience contributing architectural designs, technical ideas, and documentation across multiple project teams. Ideal Candidate Profile Recent Moveworks experience is the most valuable skill set for this position, as the successful candidate will help move ongoing projects forward. The ideal candidate should be comfortable working independently within the Moveworks environment and able to: Onboard new teams for knowledge base ingestion. Integrate Moveworks with other enterprise platforms. Handle end-to-end discovery and stakeholder discussions. Develop implementation plans. Conduct testing and validation. Implement and launch integrations successfully. Strong communication skills are essential. Benefits 401(k) Flexible spending account Health insurance Health savings account Life insurance
Job Description Job Description Job Title: Project Manager / Scrum Master - Risk & Compliance (Contract to Hire) Location: Columbus, OH or Merrillville, IN (Hybrid - Tue-Thu onsite, Mon & Fri remote) Rate: $50 - $55/hr W-2 only (Target conversion salary: $110K-$120K) Duration: 4-5 Month Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview We are seeking a junior-to-intermediate Project Manager / Scrum Master with 5-7 years of experience to lead delivery within a regulated Risk & Compliance (GRC) environment. This role will manage a single Scrum team focused on governance, risk, compliance, and related integrations, while also owning financial oversight of the program. This is a hands-on delivery role requiring someone who can drive execution daily , manage stakeholders across internal and vendor teams, and confidently operate in a highly regulated environment. The ideal candidate is proactive, relationship-oriented, financially savvy, and comfortable running both Scrum ceremonies and traditional project management functions. This role requires someone who is assertive, engaged, and not afraid to ask questions, challenge assumptions, and keep work moving forward. Key Responsibilities Project & Scrum Leadership Lead a single Scrum team supporting GRC initiatives (Archer product environment). Facilitate Scrum ceremonies and ensure daily execution alignment. Balance Agile and Waterfall methodologies as needed. Provide daily direction to the team, ensuring accountability and forward progress. Manage integrations across HR, Risk & Compliance, and third-party systems. Partner closely with Product Owners and vendors to ensure clarity and execution discipline. Drive issue resolution and remove roadblocks proactively. Financial & Budget Management Manage a project budget of approximately $4M. Own financial tracking and forecasting, with primary focus on labor management (approximately $2M). Forecast monthly labor allocations and adjust staffing budgets accordingly. Track labor vs. material spend using ServiceNow financial tools. Provide accurate financial reporting and projections to leadership. Governance, Risk & Compliance Support initiatives within a regulated GRC environment. Ensure alignment with governance standards and compliance requirements. Partner with risk and compliance stakeholders to manage controls and dependencies. Stakeholder & Relationship Management Build strong working relationships across internal teams and external vendors. Navigate multiple personalities and evolving product ownership structures. Provide clear communication and status updates to leadership. Serve as a driver of accountability across the team. Required Qualifications 5-7 years of experience in project management within IT or risk/compliance environments. Experience managing both Agile and Waterfall initiatives. Experience running Scrum ceremonies and managing execution for a single team. Strong financial management experience including labor forecasting and budget tracking. Experience managing projects in regulated or compliance-heavy environments. Proven ability to drive execution and hold stakeholders accountable. Strong relationship-building and communication skills. Bachelor's Degree or equivalent work experience. Preferred Qualifications Experience with Archer GRC platform. Scrum certification (CSM, PSM) preferred but not required. Experience using ServiceNow for financial tracking. Familiarity with JIRA and/or Power BI. Experience in energy or utilities industry is a plus. PMP certification a plus. Top 3 Skills for Success Understanding of Governance, Risk & Compliance (GRC) environments Strong relationship building and stakeholder management Financial management and labor forecasting expertise Ideal Candidate Profile The successful candidate will: Be proactive and driven, not passive. Take ownership and provide direction daily. Ask questions and escalate issues early. Navigate ambiguity and regulated complexity confidently. Balance Scrum leadership with strong financial oversight. Ramp quickly in a fast-moving, high-visibility environment.
11/11/2026
Full time
Job Description Job Description Job Title: Project Manager / Scrum Master - Risk & Compliance (Contract to Hire) Location: Columbus, OH or Merrillville, IN (Hybrid - Tue-Thu onsite, Mon & Fri remote) Rate: $50 - $55/hr W-2 only (Target conversion salary: $110K-$120K) Duration: 4-5 Month Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview We are seeking a junior-to-intermediate Project Manager / Scrum Master with 5-7 years of experience to lead delivery within a regulated Risk & Compliance (GRC) environment. This role will manage a single Scrum team focused on governance, risk, compliance, and related integrations, while also owning financial oversight of the program. This is a hands-on delivery role requiring someone who can drive execution daily , manage stakeholders across internal and vendor teams, and confidently operate in a highly regulated environment. The ideal candidate is proactive, relationship-oriented, financially savvy, and comfortable running both Scrum ceremonies and traditional project management functions. This role requires someone who is assertive, engaged, and not afraid to ask questions, challenge assumptions, and keep work moving forward. Key Responsibilities Project & Scrum Leadership Lead a single Scrum team supporting GRC initiatives (Archer product environment). Facilitate Scrum ceremonies and ensure daily execution alignment. Balance Agile and Waterfall methodologies as needed. Provide daily direction to the team, ensuring accountability and forward progress. Manage integrations across HR, Risk & Compliance, and third-party systems. Partner closely with Product Owners and vendors to ensure clarity and execution discipline. Drive issue resolution and remove roadblocks proactively. Financial & Budget Management Manage a project budget of approximately $4M. Own financial tracking and forecasting, with primary focus on labor management (approximately $2M). Forecast monthly labor allocations and adjust staffing budgets accordingly. Track labor vs. material spend using ServiceNow financial tools. Provide accurate financial reporting and projections to leadership. Governance, Risk & Compliance Support initiatives within a regulated GRC environment. Ensure alignment with governance standards and compliance requirements. Partner with risk and compliance stakeholders to manage controls and dependencies. Stakeholder & Relationship Management Build strong working relationships across internal teams and external vendors. Navigate multiple personalities and evolving product ownership structures. Provide clear communication and status updates to leadership. Serve as a driver of accountability across the team. Required Qualifications 5-7 years of experience in project management within IT or risk/compliance environments. Experience managing both Agile and Waterfall initiatives. Experience running Scrum ceremonies and managing execution for a single team. Strong financial management experience including labor forecasting and budget tracking. Experience managing projects in regulated or compliance-heavy environments. Proven ability to drive execution and hold stakeholders accountable. Strong relationship-building and communication skills. Bachelor's Degree or equivalent work experience. Preferred Qualifications Experience with Archer GRC platform. Scrum certification (CSM, PSM) preferred but not required. Experience using ServiceNow for financial tracking. Familiarity with JIRA and/or Power BI. Experience in energy or utilities industry is a plus. PMP certification a plus. Top 3 Skills for Success Understanding of Governance, Risk & Compliance (GRC) environments Strong relationship building and stakeholder management Financial management and labor forecasting expertise Ideal Candidate Profile The successful candidate will: Be proactive and driven, not passive. Take ownership and provide direction daily. Ask questions and escalate issues early. Navigate ambiguity and regulated complexity confidently. Balance Scrum leadership with strong financial oversight. Ramp quickly in a fast-moving, high-visibility environment.
Job Description Description On-site 4 days per week in one of these locations: Seattle, WA, Burbank, CA, New York, New York, Bristol, CT, or Orlando FL Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $90to $100.00/hr. w2 JN -68 ServiceNow Architect Duration: 12 - 24-Month Contract Client: Large Enterprise Organization Position Overview We are seeking a highly experienced ServiceNow Architect to lead the architecture, design, and implementation of a large-scale enterprise ServiceNow transformation program. This role will be responsible for defining the overall ServiceNow platform strategy, ensuring alignment with business objectives, and overseeing the deployment of multiple ServiceNow modules across the organization. The ServiceNow Architect will serve as the technical leader for the implementation, collaborating with executive stakeholders, business process owners, implementation partners, and technical teams to deliver an enterprise-grade platform that drives operational excellence, automation, and digital transformation. Key Responsibilities Enterprise Architecture & Strategy Define and govern the ServiceNow platform architecture across the enterprise. Develop the long-term ServiceNow roadmap and adoption strategy. Establish platform standards, governance processes, and architectural best practices. Ensure alignment with enterprise architecture, security, compliance, and business objectives. Provide strategic guidance regarding ServiceNow product capabilities and platform investments. Program Leadership Lead architectural workstreams for a multi-year, enterprise-wide ServiceNow implementation. Partner with executive leadership, PMO, and business stakeholders to define transformation objectives. Facilitate architecture review boards and design authority meetings. Identify risks, dependencies, and technical constraints across implementation phases. Support organizational change management and platform adoption efforts. Solution Design Architect end-to-end solutions across multiple ServiceNow modules, including: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Strategic Portfolio Management (SPM) Customer Service Management (CSM) HR Service Delivery (HRSD) Integrated Risk Management (IRM) Security Operations (SecOps) Design scalable workflows, data models, CMDB structures, and service catalogs. Ensure solutions support future expansion and enterprise growth. Integration Architecture Design integrations between ServiceNow and enterprise systems such as: SAP Salesforce Workday Microsoft Azure Entra ID (Azure AD) Active Directory Monitoring and observability platforms Identity and access management solutions Define API, middleware, and event-driven integration strategies. Establish standards for Integration Hub, Flow Designer, MID Servers, and automation frameworks. CMDB & Service Mapping Lead the design and governance of the enterprise CMDB. Establish data ownership, reconciliation, and governance processes. Drive Discovery and Service Mapping strategies to improve operational visibility. Ensure data quality standards are maintained across environments. Technical Leadership Provide guidance and mentorship to developers, administrators, business analysts, and implementation teams. Conduct architecture and code reviews. Define DevOps, CI/CD, and release management standards. Ensure adherence to ServiceNow best practices and platform upgrades. Required Qualifications 10+ years of enterprise IT experience. 7+ years of hands-on ServiceNow experience. 3+ years serving as a ServiceNow Architect on large-scale implementations. Experience leading enterprise ServiceNow deployments with 10,000+ users. Demonstrated expertise in platform architecture, governance, and solution design. Strong understanding of CMDB, Discovery, Service Mapping, and enterprise integrations. Experience working with executive stakeholders and large program teams. Excellent verbal, written, and presentation skills. Preferred Qualifications ServiceNow Certified Technical Architect (CTA) strongly preferred. Certified Master Architect (CMA) preferred. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ITIL v4 Certification. Experience working with Fortune 500 organizations. Experience managing global implementations and distributed delivery teams. Technical Skills ServiceNow Platform Architecture ITSM, ITOM, ITAM, SPM, HRSD, CSM CMDB Governance Discovery and Service Mapping Integration Hub Flow Designer JavaScript REST/SOAP APIs MID Server Architecture Azure and Cloud Integrations Performance Analytics Service Portal Strategic Roadmap Development Agile and SAFe Methodologies
11/11/2026
Full time
Job Description Description On-site 4 days per week in one of these locations: Seattle, WA, Burbank, CA, New York, New York, Bristol, CT, or Orlando FL Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $90to $100.00/hr. w2 JN -68 ServiceNow Architect Duration: 12 - 24-Month Contract Client: Large Enterprise Organization Position Overview We are seeking a highly experienced ServiceNow Architect to lead the architecture, design, and implementation of a large-scale enterprise ServiceNow transformation program. This role will be responsible for defining the overall ServiceNow platform strategy, ensuring alignment with business objectives, and overseeing the deployment of multiple ServiceNow modules across the organization. The ServiceNow Architect will serve as the technical leader for the implementation, collaborating with executive stakeholders, business process owners, implementation partners, and technical teams to deliver an enterprise-grade platform that drives operational excellence, automation, and digital transformation. Key Responsibilities Enterprise Architecture & Strategy Define and govern the ServiceNow platform architecture across the enterprise. Develop the long-term ServiceNow roadmap and adoption strategy. Establish platform standards, governance processes, and architectural best practices. Ensure alignment with enterprise architecture, security, compliance, and business objectives. Provide strategic guidance regarding ServiceNow product capabilities and platform investments. Program Leadership Lead architectural workstreams for a multi-year, enterprise-wide ServiceNow implementation. Partner with executive leadership, PMO, and business stakeholders to define transformation objectives. Facilitate architecture review boards and design authority meetings. Identify risks, dependencies, and technical constraints across implementation phases. Support organizational change management and platform adoption efforts. Solution Design Architect end-to-end solutions across multiple ServiceNow modules, including: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Strategic Portfolio Management (SPM) Customer Service Management (CSM) HR Service Delivery (HRSD) Integrated Risk Management (IRM) Security Operations (SecOps) Design scalable workflows, data models, CMDB structures, and service catalogs. Ensure solutions support future expansion and enterprise growth. Integration Architecture Design integrations between ServiceNow and enterprise systems such as: SAP Salesforce Workday Microsoft Azure Entra ID (Azure AD) Active Directory Monitoring and observability platforms Identity and access management solutions Define API, middleware, and event-driven integration strategies. Establish standards for Integration Hub, Flow Designer, MID Servers, and automation frameworks. CMDB & Service Mapping Lead the design and governance of the enterprise CMDB. Establish data ownership, reconciliation, and governance processes. Drive Discovery and Service Mapping strategies to improve operational visibility. Ensure data quality standards are maintained across environments. Technical Leadership Provide guidance and mentorship to developers, administrators, business analysts, and implementation teams. Conduct architecture and code reviews. Define DevOps, CI/CD, and release management standards. Ensure adherence to ServiceNow best practices and platform upgrades. Required Qualifications 10+ years of enterprise IT experience. 7+ years of hands-on ServiceNow experience. 3+ years serving as a ServiceNow Architect on large-scale implementations. Experience leading enterprise ServiceNow deployments with 10,000+ users. Demonstrated expertise in platform architecture, governance, and solution design. Strong understanding of CMDB, Discovery, Service Mapping, and enterprise integrations. Experience working with executive stakeholders and large program teams. Excellent verbal, written, and presentation skills. Preferred Qualifications ServiceNow Certified Technical Architect (CTA) strongly preferred. Certified Master Architect (CMA) preferred. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ITIL v4 Certification. Experience working with Fortune 500 organizations. Experience managing global implementations and distributed delivery teams. Technical Skills ServiceNow Platform Architecture ITSM, ITOM, ITAM, SPM, HRSD, CSM CMDB Governance Discovery and Service Mapping Integration Hub Flow Designer JavaScript REST/SOAP APIs MID Server Architecture Azure and Cloud Integrations Performance Analytics Service Portal Strategic Roadmap Development Agile and SAFe Methodologies
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/30/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: