Job Description Job Description CHIEF INFORMATION & DIGITAL OFFICER Private Equity-Backed Reports to: Chief Executive Officer Location: Atlanta, GA About the Role: The company has never had a technology executive. IT has reported into Finance, delivery is largely outsourced, and the core ERP is over twenty years old and heavily customized. The business has grown anyway, and it is profitable and acquisitive. But the systems underneath it has not kept pace, and the CEO and board now want someone at the table who can fix that. This is the first Chief Information & Digital Officer in the company's history. You will report to the CEO and sit on the executive leadership team. IT moves under you when you arrive. You will be responsible for enterprise technology strategy, applications, infrastructure, data, cybersecurity, service delivery, vendor sourcing, and technology risk. You will also be responsible for the results, not only for delivering projects on schedule. The central program is ERP modernization. A roadmap developed before the company's sale identified a target platform. You are free to validate that recommendation, revise it, or start over. You will take your recommendation to the CEO and the board with the platform, approach, sequencing, cost, and risk laid out, and then you will run the program from beginning to end. About the Business: This matters as much as the technical background, and we are being deliberate about it. The work is field-based and asset-intensive. Crews and technical specialists do safety- and compliance-sensitive work on customer infrastructure, dispatched from service centers across the country. Sales cycles are long, relationship-driven, and heavy on bids and RFPs. Deals take quarters and sometimes years to close. Revenue comes in as projects, recurring service programs, and time-and-materials work, which means job costing, work in process, change orders, and milestone billing are constant realities. You should already know how this works. Work order to invoice. Crew scheduling and utilization. Field data capture that has to function where connectivity is poor. Project margin you can see while the job is still running rather than ninety days after it closes. We are looking at candidates from industrial and infrastructure services, specialty contracting, engineering and construction, power and energy services, environmental and waste services, testing and inspection, facilities and asset management, equipment rental and dealer services, mining and resource services, and similar businesses where the work happens in the field. We are not the right fit for someone coming out of product manufacturing, software, financial services, insurance, healthcare, or retail. The operating model is different enough that the first year would go to learning it, and this role does not have a year to spare. The Current Environment: A system of records more than two decades old, hosted by a third party, customized to the point that the customizations themselves generate much of the service desk volume. Twenty-plus other business applications alongside a Microsoft 365 estate. Integration handled mostly through scheduled jobs, file transfers, and legacy scripting rather than managed APIs. Reporting spread across a legacy reporting tool, a spreadsheet-based financial product, and a modern BI platform used inconsistently. A small internal team: an ERP manager, an application support manager, a technical and help desk lead, and an open business relationship and project management position to fill. Application support provided by offshore analysts and a development partner; infrastructure and end-user support provided by an MSP. Several acquired brands still operating semi-independently under their own general managers. None of this is broken. It is more complicated than it needs to be, lightly governed, and expensive for what it returns. Comparable Technology Environments: We look at scope and complexity rather than specific brands. Core ERP: Oracle E-Business Suite, Oracle Fusion Cloud, NetSuite, Microsoft Dynamics 365, Infor, Epicor, Sage Intacct. CRM, quoting and pricing: Salesforce, Dynamics 365 CRM, Oracle CX, HubSpot, or a CRM integrated to an ERP. Field service and work order management: ServiceMax, ServiceTitan, IFS, IBM Maximo, Salesforce Field Service, Oracle Field Service, KloudGin. Reporting and analytics: Power BI, Tableau, Qlik, Looker, Domo, Oracle Analytics. What we are looking for: You have led a full ERP replacement or major modernization yourself, from requirements through data conversion, testing, cutover, and user adoption. Sponsoring a program someone else ran is not the same thing. You have run technology in a private equity-backed, acquisitive company and are comfortable with hold periods, board reporting, EBITDA math, diligence, and Day 1 planning. You have done that work with a small internal team and a large vendor bench, including offshore support partners and managed service providers, and you know how to get real performance out of that arrangement. You have reduced IT operating expenses by building accountability and measurement and taking redundancy out, rather than by cutting headcount or buying another tool. You have cybersecurity at the executive level, including strategy, identity and access, third-party risk, incident readiness, and reporting to senior leadership or a board. Fifteen or more years of progressive technology experience, several of them leading an enterprise IT function with full accountability for staff, budget, vendors, and business results. Bachelor's degree or equivalent experience. If you have the experience required for this role, please apply. Due to the large number of resumes typically received for this type of role, we will only be reaching out to candidates once your resume has been reviewed and selected. Please ensure your resume is up to date with anything important that reflects this job description. Your Success is Our Priority At ETI Professional Search, we are committed to being more than just a recruitment partner-we are your trusted guide through every step of the job search process. With over two decades of experience, we take pride in providing candidates with deep insights into the companies we represent, ensuring you are fully prepared and informed before any interview. Our approach is hands-on and personalized. We offer coaching and mentoring to help you present your best self, instilling confidence not only in the opportunity but also in your ability to succeed. From the moment we introduce you to a role, we ensure that you walk into interviews with a clear understanding of both the company and the expectations. And when the process concludes, you'll walk away confident in the next step of your career, knowing that we supported you every step of the way. With ETI, you can trust that we are as invested in your success as you are. The professional recruiting team at ETI is looking forward to serving you today!
11/12/2026
Full time
Job Description Job Description CHIEF INFORMATION & DIGITAL OFFICER Private Equity-Backed Reports to: Chief Executive Officer Location: Atlanta, GA About the Role: The company has never had a technology executive. IT has reported into Finance, delivery is largely outsourced, and the core ERP is over twenty years old and heavily customized. The business has grown anyway, and it is profitable and acquisitive. But the systems underneath it has not kept pace, and the CEO and board now want someone at the table who can fix that. This is the first Chief Information & Digital Officer in the company's history. You will report to the CEO and sit on the executive leadership team. IT moves under you when you arrive. You will be responsible for enterprise technology strategy, applications, infrastructure, data, cybersecurity, service delivery, vendor sourcing, and technology risk. You will also be responsible for the results, not only for delivering projects on schedule. The central program is ERP modernization. A roadmap developed before the company's sale identified a target platform. You are free to validate that recommendation, revise it, or start over. You will take your recommendation to the CEO and the board with the platform, approach, sequencing, cost, and risk laid out, and then you will run the program from beginning to end. About the Business: This matters as much as the technical background, and we are being deliberate about it. The work is field-based and asset-intensive. Crews and technical specialists do safety- and compliance-sensitive work on customer infrastructure, dispatched from service centers across the country. Sales cycles are long, relationship-driven, and heavy on bids and RFPs. Deals take quarters and sometimes years to close. Revenue comes in as projects, recurring service programs, and time-and-materials work, which means job costing, work in process, change orders, and milestone billing are constant realities. You should already know how this works. Work order to invoice. Crew scheduling and utilization. Field data capture that has to function where connectivity is poor. Project margin you can see while the job is still running rather than ninety days after it closes. We are looking at candidates from industrial and infrastructure services, specialty contracting, engineering and construction, power and energy services, environmental and waste services, testing and inspection, facilities and asset management, equipment rental and dealer services, mining and resource services, and similar businesses where the work happens in the field. We are not the right fit for someone coming out of product manufacturing, software, financial services, insurance, healthcare, or retail. The operating model is different enough that the first year would go to learning it, and this role does not have a year to spare. The Current Environment: A system of records more than two decades old, hosted by a third party, customized to the point that the customizations themselves generate much of the service desk volume. Twenty-plus other business applications alongside a Microsoft 365 estate. Integration handled mostly through scheduled jobs, file transfers, and legacy scripting rather than managed APIs. Reporting spread across a legacy reporting tool, a spreadsheet-based financial product, and a modern BI platform used inconsistently. A small internal team: an ERP manager, an application support manager, a technical and help desk lead, and an open business relationship and project management position to fill. Application support provided by offshore analysts and a development partner; infrastructure and end-user support provided by an MSP. Several acquired brands still operating semi-independently under their own general managers. None of this is broken. It is more complicated than it needs to be, lightly governed, and expensive for what it returns. Comparable Technology Environments: We look at scope and complexity rather than specific brands. Core ERP: Oracle E-Business Suite, Oracle Fusion Cloud, NetSuite, Microsoft Dynamics 365, Infor, Epicor, Sage Intacct. CRM, quoting and pricing: Salesforce, Dynamics 365 CRM, Oracle CX, HubSpot, or a CRM integrated to an ERP. Field service and work order management: ServiceMax, ServiceTitan, IFS, IBM Maximo, Salesforce Field Service, Oracle Field Service, KloudGin. Reporting and analytics: Power BI, Tableau, Qlik, Looker, Domo, Oracle Analytics. What we are looking for: You have led a full ERP replacement or major modernization yourself, from requirements through data conversion, testing, cutover, and user adoption. Sponsoring a program someone else ran is not the same thing. You have run technology in a private equity-backed, acquisitive company and are comfortable with hold periods, board reporting, EBITDA math, diligence, and Day 1 planning. You have done that work with a small internal team and a large vendor bench, including offshore support partners and managed service providers, and you know how to get real performance out of that arrangement. You have reduced IT operating expenses by building accountability and measurement and taking redundancy out, rather than by cutting headcount or buying another tool. You have cybersecurity at the executive level, including strategy, identity and access, third-party risk, incident readiness, and reporting to senior leadership or a board. Fifteen or more years of progressive technology experience, several of them leading an enterprise IT function with full accountability for staff, budget, vendors, and business results. Bachelor's degree or equivalent experience. If you have the experience required for this role, please apply. Due to the large number of resumes typically received for this type of role, we will only be reaching out to candidates once your resume has been reviewed and selected. Please ensure your resume is up to date with anything important that reflects this job description. Your Success is Our Priority At ETI Professional Search, we are committed to being more than just a recruitment partner-we are your trusted guide through every step of the job search process. With over two decades of experience, we take pride in providing candidates with deep insights into the companies we represent, ensuring you are fully prepared and informed before any interview. Our approach is hands-on and personalized. We offer coaching and mentoring to help you present your best self, instilling confidence not only in the opportunity but also in your ability to succeed. From the moment we introduce you to a role, we ensure that you walk into interviews with a clear understanding of both the company and the expectations. And when the process concludes, you'll walk away confident in the next step of your career, knowing that we supported you every step of the way. With ETI, you can trust that we are as invested in your success as you are. The professional recruiting team at ETI is looking forward to serving you today!
Job Description Job Description Senior Consultant, Microsoft Purview - Data Security & Governance Position/Team: Senior Consultant - Microsoft Purview Consulting Services (MCA Practice) Reports To: Practice Director, MCA Location: Atlanta, GA / Remote-friendly for the right candidate Type: Full-Time 85-90% billable target Travel: Up to 25% based on client project needs Your Opportunity As a Microsoft Purview Senior Consultant at ivision, you will join our Consulting Services team within the Modern Work, Cloud & AI (MCA) Practice to help enterprise clients classify, protect, govern, and monitor the information their business depends on. Working alongside our Sales, Pre-Sales, and Delivery teams, you will lead hands-on delivery of data security assessments, Purview design and proof-of-value engagements, Copilot readiness work, and tenant-to-tenant Purview consolidations - translating data security governance requirements into enforceable policy and configuration. You will work across multiple verticals and partner closely with ivision Architects, Principal Consultants, and Managed Services engineers to deliver high-quality, repeatable, defensible data protection outcomes. What You Could Achieve Lead data security governance discovery - classification taxonomy, sensitive information types, data handling requirements, and control frameworks across the data lifecycle (creation, storage, use, transmission, archival, deletion). Design and deploy Microsoft Purview Information Protection - sensitivity label taxonomy, sub-labels, label publishing policies, encryption and rights management settings, content marking, and auto-labeling. Design and deploy Data Loss Prevention across Exchange Online, SharePoint Online, OneDrive for Business, and Teams - policy and rule authoring, sensitive info type and confidence tuning, policy tips, incident reporting, and staged promotion from simulation to audit to block-with-override. Implement Endpoint DLP where device onboarding to Microsoft Defender for Endpoint, OS, and telemetry prerequisites are in place. Configure Insider Risk Management - global settings, indicator and threshold tuning, role groups, triage workflow, and privacy considerations. Deliver Data Lifecycle and Records Management - retention labels and policies, disposition review, and records configuration planning. Execute DSPM and AI data readiness work - oversharing and permissions-hygiene analysis, sensitive data exposure review, SharePoint Restricted Content Discovery / Restricted Access Control, and guardrails that make Microsoft 365 Copilot rollout defensible. Run current-state Purview assessments - policy deployment health, false-positive analysis, classifier and confidence-level evaluation, adaptive scope drift, and administrative role review - producing prioritized, risk-ranked remediation plans. Deliver Purview tenant-to-tenant consolidations - inventory source configuration, perform gap analysis, map policies and labels to the target tenant, and validate functional parity post-migration. Produce client-ready deliverables : Summary of Findings, Purview Design Report, Implementation Roadmap, As-Built documentation, and executive readouts. Lead knowledge transfer and adoption enablement - administrator sessions, user orientation, how-to guides, and communication assets. Support pre-sales activities : scoping calls, LOE estimation, SOW contribution, and technical responses for assessment, POV, implementation, and Copilot-readiness opportunities. Mentor mid- and junior-level consultants and contribute to ivision's service catalog, scoping toolkits, and delivery standardization efforts. What You've Accomplished 6+ years of hands-on experience delivering data security, compliance, or information governance solutions on Microsoft 365 , with deep focus on Microsoft Purview . Deep practical experience with: Microsoft Purview Information Protection - sensitivity labels, label policies, auto-labeling, encryption, and rights management. Data Loss Prevention - M365 workload policies, custom and template rule sets, sensitive information types, trainable classifiers, and policy tuning to reduce false positives. Endpoint DLP - Defender for Endpoint onboarding dependencies, device policy scoping, and staged enforcement. Insider Risk Management - policy scope, indicators, role groups, and case triage design. Data Lifecycle / Records Management - retention policies, retention labels, and disposition. Microsoft Purview eDiscovery (current portal experience) - cases, searches, holds, review sets, and export. Microsoft 365 platform fluency - Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Entra ID, including permissions and external sharing models. Licensing fluency - E3 vs. E5 / E5 Compliance entitlements, Purview add-ons, SharePoint Advanced Management, and Entra ID Governance prerequisites. PowerShell and Microsoft Graph for Purview and Security & Compliance administration and reporting. Demonstrated ability to lead a workstream independently, manage client stakeholders across IT, security, legal, compliance, and business functions, and produce client-ready design documentation. Experience contributing to SOWs, scoping toolkits, and LOE estimation for data security and governance engagements. Strong consultative communication skills with technical and business audiences. Collaborative mindset; thrives in a geographically distributed delivery team and is comfortable mentoring junior engineers. Education & Certifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent experience. Required / Highly Desired Microsoft certifications: SC-401 or SC-400 - Information Security Administrator Associate (required) SC-100 - Microsoft Cybersecurity Architect Expert (strongly preferred) SC-200 - Security Operations Analyst Associate (preferred for Insider Risk / alert-triage-heavy engagements) MS-102 - Microsoft 365 Administrator Expert (preferred) AZ-500 - Azure Security Engineer Associate (preferred for engagements extending Purview beyond M365) Familiarity with ITIL , agile delivery , and PMP practices is a plus. Working knowledge of regulatory frameworks (HIPAA, PCI-DSS, GDPR, CMMC) and maturity models such as the Microsoft 365 Maturity Model and the CISA Zero Trust data pillar is a plus. Role Scope Scope Approx. % of Time Consulting Services (billable delivery) 85-90% Pre-Sales support (scoping, LOE, SOW input) 5-10% Practice Development (mentorship, IP, enablement) 5% Other Requirements Physical: Prolonged periods at a desk and on a computer. Work Environment: Standard office and/or home-office environment. Travel: Up to 25%, based on client project needs. About ivision ivision is a Microsoft Solutions Partner with 22+ years of Microsoft partnership and 5x Solutions Partner + 6x Advanced Specializations . Headquartered in Atlanta, ivision delivers full-lifecycle consulting and managed services across Modern Work, Cloud & AI, Security, and Enterprise Infrastructure - and is a Microsoft Customer Zero for internal Copilot and AI adoption. ivision is an equal opportunity employer.
11/12/2026
Full time
Job Description Job Description Senior Consultant, Microsoft Purview - Data Security & Governance Position/Team: Senior Consultant - Microsoft Purview Consulting Services (MCA Practice) Reports To: Practice Director, MCA Location: Atlanta, GA / Remote-friendly for the right candidate Type: Full-Time 85-90% billable target Travel: Up to 25% based on client project needs Your Opportunity As a Microsoft Purview Senior Consultant at ivision, you will join our Consulting Services team within the Modern Work, Cloud & AI (MCA) Practice to help enterprise clients classify, protect, govern, and monitor the information their business depends on. Working alongside our Sales, Pre-Sales, and Delivery teams, you will lead hands-on delivery of data security assessments, Purview design and proof-of-value engagements, Copilot readiness work, and tenant-to-tenant Purview consolidations - translating data security governance requirements into enforceable policy and configuration. You will work across multiple verticals and partner closely with ivision Architects, Principal Consultants, and Managed Services engineers to deliver high-quality, repeatable, defensible data protection outcomes. What You Could Achieve Lead data security governance discovery - classification taxonomy, sensitive information types, data handling requirements, and control frameworks across the data lifecycle (creation, storage, use, transmission, archival, deletion). Design and deploy Microsoft Purview Information Protection - sensitivity label taxonomy, sub-labels, label publishing policies, encryption and rights management settings, content marking, and auto-labeling. Design and deploy Data Loss Prevention across Exchange Online, SharePoint Online, OneDrive for Business, and Teams - policy and rule authoring, sensitive info type and confidence tuning, policy tips, incident reporting, and staged promotion from simulation to audit to block-with-override. Implement Endpoint DLP where device onboarding to Microsoft Defender for Endpoint, OS, and telemetry prerequisites are in place. Configure Insider Risk Management - global settings, indicator and threshold tuning, role groups, triage workflow, and privacy considerations. Deliver Data Lifecycle and Records Management - retention labels and policies, disposition review, and records configuration planning. Execute DSPM and AI data readiness work - oversharing and permissions-hygiene analysis, sensitive data exposure review, SharePoint Restricted Content Discovery / Restricted Access Control, and guardrails that make Microsoft 365 Copilot rollout defensible. Run current-state Purview assessments - policy deployment health, false-positive analysis, classifier and confidence-level evaluation, adaptive scope drift, and administrative role review - producing prioritized, risk-ranked remediation plans. Deliver Purview tenant-to-tenant consolidations - inventory source configuration, perform gap analysis, map policies and labels to the target tenant, and validate functional parity post-migration. Produce client-ready deliverables : Summary of Findings, Purview Design Report, Implementation Roadmap, As-Built documentation, and executive readouts. Lead knowledge transfer and adoption enablement - administrator sessions, user orientation, how-to guides, and communication assets. Support pre-sales activities : scoping calls, LOE estimation, SOW contribution, and technical responses for assessment, POV, implementation, and Copilot-readiness opportunities. Mentor mid- and junior-level consultants and contribute to ivision's service catalog, scoping toolkits, and delivery standardization efforts. What You've Accomplished 6+ years of hands-on experience delivering data security, compliance, or information governance solutions on Microsoft 365 , with deep focus on Microsoft Purview . Deep practical experience with: Microsoft Purview Information Protection - sensitivity labels, label policies, auto-labeling, encryption, and rights management. Data Loss Prevention - M365 workload policies, custom and template rule sets, sensitive information types, trainable classifiers, and policy tuning to reduce false positives. Endpoint DLP - Defender for Endpoint onboarding dependencies, device policy scoping, and staged enforcement. Insider Risk Management - policy scope, indicators, role groups, and case triage design. Data Lifecycle / Records Management - retention policies, retention labels, and disposition. Microsoft Purview eDiscovery (current portal experience) - cases, searches, holds, review sets, and export. Microsoft 365 platform fluency - Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Entra ID, including permissions and external sharing models. Licensing fluency - E3 vs. E5 / E5 Compliance entitlements, Purview add-ons, SharePoint Advanced Management, and Entra ID Governance prerequisites. PowerShell and Microsoft Graph for Purview and Security & Compliance administration and reporting. Demonstrated ability to lead a workstream independently, manage client stakeholders across IT, security, legal, compliance, and business functions, and produce client-ready design documentation. Experience contributing to SOWs, scoping toolkits, and LOE estimation for data security and governance engagements. Strong consultative communication skills with technical and business audiences. Collaborative mindset; thrives in a geographically distributed delivery team and is comfortable mentoring junior engineers. Education & Certifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent experience. Required / Highly Desired Microsoft certifications: SC-401 or SC-400 - Information Security Administrator Associate (required) SC-100 - Microsoft Cybersecurity Architect Expert (strongly preferred) SC-200 - Security Operations Analyst Associate (preferred for Insider Risk / alert-triage-heavy engagements) MS-102 - Microsoft 365 Administrator Expert (preferred) AZ-500 - Azure Security Engineer Associate (preferred for engagements extending Purview beyond M365) Familiarity with ITIL , agile delivery , and PMP practices is a plus. Working knowledge of regulatory frameworks (HIPAA, PCI-DSS, GDPR, CMMC) and maturity models such as the Microsoft 365 Maturity Model and the CISA Zero Trust data pillar is a plus. Role Scope Scope Approx. % of Time Consulting Services (billable delivery) 85-90% Pre-Sales support (scoping, LOE, SOW input) 5-10% Practice Development (mentorship, IP, enablement) 5% Other Requirements Physical: Prolonged periods at a desk and on a computer. Work Environment: Standard office and/or home-office environment. Travel: Up to 25%, based on client project needs. About ivision ivision is a Microsoft Solutions Partner with 22+ years of Microsoft partnership and 5x Solutions Partner + 6x Advanced Specializations . Headquartered in Atlanta, ivision delivers full-lifecycle consulting and managed services across Modern Work, Cloud & AI, Security, and Enterprise Infrastructure - and is a Microsoft Customer Zero for internal Copilot and AI adoption. ivision is an equal opportunity employer.
Safe-Guard Products International LLC
Atlanta, Georgia
Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients. Job Responsibilities: Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making. Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders Leverage data from across the business technology ecosystem - including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) - to connect insights across systems and deliver comprehensive cross-functional reporting. Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients. Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights. Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers. Review and evolve existing analytical frameworks, KPIs, and metrics. Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders. Maintain thorough documentation of data models, definitions, and analytical methodologies. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data. Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar). Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Advanced proficiency in SQL, Python, or R - including complex joins, window functions, CTEs, and query optimization. Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases. Strong analytical thinking and problem-solving skills with high attention to detail. Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights. Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling. Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences. Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field. Preferred Requirements: Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations. Experience in a fast-paced startup or high-growth technology environment. Knowledge of A/B testing methodologies and experimental design. Master's degree or higher in a quantitative discipline. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
11/12/2026
Full time
Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients. Job Responsibilities: Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making. Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders Leverage data from across the business technology ecosystem - including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) - to connect insights across systems and deliver comprehensive cross-functional reporting. Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients. Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights. Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers. Review and evolve existing analytical frameworks, KPIs, and metrics. Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders. Maintain thorough documentation of data models, definitions, and analytical methodologies. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data. Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar). Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Advanced proficiency in SQL, Python, or R - including complex joins, window functions, CTEs, and query optimization. Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases. Strong analytical thinking and problem-solving skills with high attention to detail. Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights. Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling. Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences. Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field. Preferred Requirements: Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations. Experience in a fast-paced startup or high-growth technology environment. Knowledge of A/B testing methodologies and experimental design. Master's degree or higher in a quantitative discipline. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
11/12/2026
Full time
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
Job Description Job Description Description: About the role Global Data Systems is moving from Managed Services Provider to Managed Intelligence Provider, and we are proving it on ourselves first. Our Customer Zero program turns twenty years of operational data (tickets, SLA clocks, devices, contracts) into managed intelligence that we run our own business on, then package and deliver to our customers. The motion is simple: See the truth, Steer the levers, Shift the metric. The Transformation Engineer is a hands-on builder who will take on the Microsoft Fabric, AI, Copilot, and Power Automate work that the VP of Customer Operations has been leading, and help turn it from promising builds into tools GDS relies on every day. You do not need to be a Fabric expert on day one. We need someone who builds, learns fast, and is shipping useful work within the first few weeks. As capabilities prove themselves internally, you will help package and deploy them for customers and support the program and go-to-market around them. This is a builder-first role with real room to grow into an architect role. What you will own Build and run it on ourselves (Customer Zero) •Get hands-on in our Microsoft Fabric environment quickly: build and maintain semantic models, reports, and data pipelines, and help bring more operational sources into one trusted Lakehouse. •Help move AI capabilities from pilot to daily use, including agents, Copilot skills, and pipelines for commitment intelligence, contract extraction, and executive pre-reads. •Build and support Power Automate flows, Power Apps, and API connections that remove manual work from service delivery, reporting, and account management. •Help instrument the metrics that matter so our numbers are honest and complete, with the same data reaching our teams and our customers. •Work with the Service Desk, NOC, PMO, Finance, and account teams to understand their problems and get what you build into how they actually work. Help package and deploy for customers •Help turn proven internal capabilities into repeatable customer offerings by documenting how they work, what they need, and how to deploy them. •Take a hands-on build role in early customer deployments, from data readiness through build, rollout, and adoption. •Build reusable pieces (templates, model patterns, flow and agent libraries, checklists) so each deployment is faster than the last. •Bring lessons from customer work back into the Customer Zero platform so internal and customer tools improve together. Support the program and go-to-market •Contribute to the Managed Intelligence offering with the VP of Customer Operations, Sales, and the Microsoft practice, bringing the builder's view of what is realistic to deliver. •Demo what you have built in customer briefings, workshops, and QBRs, showing what GDS runs on itself. •Help deliver Microsoft-funded engagements, such as Copilot and agent workshops, internally first and then for customers. •Earn relevant Microsoft certifications and contribute to customer references that support the Microsoft Copilot Specialization. Build it the right way •Keep a simple, current inventory of the AI and automation tools you build: who owns them, what data they use, and whether they are being used. •Follow and help shape our governance practices around data sensitivity, security, and consumption cost. •Build so things are easy to support, hand off, and move as the platforms change. •Take an active part in the AI Center of Excellence, including office hours and "I Built This" sessions that help others across GDS build too. Requirements: Required Three or more years of hands-on experience building business solutions, automation, or data products, ideally with Microsoft tools. Working experience with Power BI (data modeling, DAX, or report building). Fabric experience is a plus, not a requirement. A track record of things you have built and shipped, such as Power Automate flows, Power Apps, Copilot Studio agents, scripts, or integrations, that people actually use. Real curiosity about generative AI and a habit of trying new tools, with good judgment about data security and cost. Comfort working with business users and customers to understand a problem and turn it into a working solution. Clear communication: able to demo your work and write simple documentation others can follow. Preferred Microsoft certifications such as Power BI Data Analyst (PL-300), Power Platform (PL-200 or PL-400), or Fabric Analytics Engineer (DP-600), or a willingness to earn them in the first year. Experience with ConnectWise or other PSA and service desk data. Experience in a managed services, IT services, or consulting environment.
11/12/2026
Full time
Job Description Job Description Description: About the role Global Data Systems is moving from Managed Services Provider to Managed Intelligence Provider, and we are proving it on ourselves first. Our Customer Zero program turns twenty years of operational data (tickets, SLA clocks, devices, contracts) into managed intelligence that we run our own business on, then package and deliver to our customers. The motion is simple: See the truth, Steer the levers, Shift the metric. The Transformation Engineer is a hands-on builder who will take on the Microsoft Fabric, AI, Copilot, and Power Automate work that the VP of Customer Operations has been leading, and help turn it from promising builds into tools GDS relies on every day. You do not need to be a Fabric expert on day one. We need someone who builds, learns fast, and is shipping useful work within the first few weeks. As capabilities prove themselves internally, you will help package and deploy them for customers and support the program and go-to-market around them. This is a builder-first role with real room to grow into an architect role. What you will own Build and run it on ourselves (Customer Zero) •Get hands-on in our Microsoft Fabric environment quickly: build and maintain semantic models, reports, and data pipelines, and help bring more operational sources into one trusted Lakehouse. •Help move AI capabilities from pilot to daily use, including agents, Copilot skills, and pipelines for commitment intelligence, contract extraction, and executive pre-reads. •Build and support Power Automate flows, Power Apps, and API connections that remove manual work from service delivery, reporting, and account management. •Help instrument the metrics that matter so our numbers are honest and complete, with the same data reaching our teams and our customers. •Work with the Service Desk, NOC, PMO, Finance, and account teams to understand their problems and get what you build into how they actually work. Help package and deploy for customers •Help turn proven internal capabilities into repeatable customer offerings by documenting how they work, what they need, and how to deploy them. •Take a hands-on build role in early customer deployments, from data readiness through build, rollout, and adoption. •Build reusable pieces (templates, model patterns, flow and agent libraries, checklists) so each deployment is faster than the last. •Bring lessons from customer work back into the Customer Zero platform so internal and customer tools improve together. Support the program and go-to-market •Contribute to the Managed Intelligence offering with the VP of Customer Operations, Sales, and the Microsoft practice, bringing the builder's view of what is realistic to deliver. •Demo what you have built in customer briefings, workshops, and QBRs, showing what GDS runs on itself. •Help deliver Microsoft-funded engagements, such as Copilot and agent workshops, internally first and then for customers. •Earn relevant Microsoft certifications and contribute to customer references that support the Microsoft Copilot Specialization. Build it the right way •Keep a simple, current inventory of the AI and automation tools you build: who owns them, what data they use, and whether they are being used. •Follow and help shape our governance practices around data sensitivity, security, and consumption cost. •Build so things are easy to support, hand off, and move as the platforms change. •Take an active part in the AI Center of Excellence, including office hours and "I Built This" sessions that help others across GDS build too. Requirements: Required Three or more years of hands-on experience building business solutions, automation, or data products, ideally with Microsoft tools. Working experience with Power BI (data modeling, DAX, or report building). Fabric experience is a plus, not a requirement. A track record of things you have built and shipped, such as Power Automate flows, Power Apps, Copilot Studio agents, scripts, or integrations, that people actually use. Real curiosity about generative AI and a habit of trying new tools, with good judgment about data security and cost. Comfort working with business users and customers to understand a problem and turn it into a working solution. Clear communication: able to demo your work and write simple documentation others can follow. Preferred Microsoft certifications such as Power BI Data Analyst (PL-300), Power Platform (PL-200 or PL-400), or Fabric Analytics Engineer (DP-600), or a willingness to earn them in the first year. Experience with ConnectWise or other PSA and service desk data. Experience in a managed services, IT services, or consulting environment.
Job Description Job Description Title: User Acceptance Testing (UAT) Lead C Duration: 14 Months Location: Newark, DE - Hybrid (Candidates must be local to Newark, DE and be willing to go onsite to client offices three times per week) Interview: 2 interviews with Client - 1 virtual technical interview, and 1 onsite interview - must be local to Newark, DE. Required skills: Experience, etc.: 5 years of software testing and QA experience, 2 years leading UAT efforts for enterprise implementations, Salesforce implementation experience, experience supporting legacy mainframe-to-cloud modernization projects, strong test planning, defect management, and parallel testing experience, experience coordinating business SMEs and cross-functional teams, proficiency with Jira, Xray, Azure DevOps, Client ALM, or qTest, and strong stakeholder communication skills. Unemployment Insurance Tax or public sector experience is highly preferred. Job Description We are looking for a User Acceptance Testing (UAT) Lead to lead User Acceptance Testing strategy, planning, and execution for a large-scale Unemployment Insurance Tax modernization initiative, ensuring business, regulatory, and operational requirements are met prior to production deployment. This position will be a full-time contract and hybrid in Newark, DE . What You'll Do Define and own the overall UAT strategy, test approach, entry and exit criteria, and acceptance sign-off process for the Salesforce UI Tax platform Develop the UAT master plan, schedule, and resource model aligned to program release cycles Translate business requirements, legacy mainframe functionality, and Salesforce UI Tax configurations into testable acceptance criteria and test scenarios Establish traceability between legacy functionality, business requirements, user stories, and UAT test cases Lead development of UAT test scripts and scenarios covering employer registration, wage reporting, tax rate computation, benefit charging, delinquency and penalty processing, appeals, refunds, and correspondence Coordinate parallel testing and reconciliation between legacy mainframe outputs and Salesforce outputs to validate data conversion accuracy and calculation parity Collaborate with business analysts and subject matter experts to ensure testing accurately reflects business requirements and regulatory standards Manage defect triage, prioritization, tracking, and resolution activities in partnership with Salesforce development teams and mainframe subject matter experts Coordinate closely with project teams and vendor partners to support timely defect resolution and retesting activities Support compliance with applicable security, privacy, and regulatory requirements when testing sensitive financial and personally identifiable information Facilitate stakeholder meetings, testing workshops, status reviews, and readiness assessments Provide regular testing status updates, risk assessments, and go-live readiness recommendations to leadership and governance teams Support production readiness activities and obtain formal business sign-off for deployment What You'll Need Required: 5 years of experience in software testing and quality assurance 2 years of experience leading User Acceptance Testing efforts for enterprise implementations 2 years of experience with Salesforce implementations including Salesforce, Salesforce Public Sector Solutions, Salesforce Government Cloud, or related platforms Experience supporting legacy mainframe to cloud or CRM modernization projects Experience with data conversion validation, reconciliation testing, and parallel testing activities Experience managing business subject matter expert testers across multiple departments or business units Experience coordinating cross-functional teams including business, quality assurance, development, and data conversion resources Proficiency with testing and defect management tools such as Jira, Xray, Azure DevOps, Client ALM, Micro Focus ALM, or qTest Strong analytical, troubleshooting, and problem-solving skills Excellent written and verbal communication skills Experience presenting project status and testing results to leadership and governance boards Bachelor's degree in Information Technology, Computer Science, Business, Public Administration, or a related field, or equivalent experience Experience working in consulting or professional services environments with evolving priorities and project requirements Preferred: Experience supporting state or public sector technology programs Knowledge of Unemployment Insurance Tax business processes including employer registration, wage reporting, contribution calculations, tax rate determination, benefit charging, and appeals processing Salesforce certifications including Salesforce Administrator, Salesforce Business Analyst, or Salesforce Public Sector Solutions Specialist ISTQB, Certified Test Manager, or related testing certification Experience working within Agile or SAFe delivery methodologies Experience supporting Unemployment Insurance modernization, benefits modernization, Medicaid modernization, or similar government transformation programs
11/12/2026
Full time
Job Description Job Description Title: User Acceptance Testing (UAT) Lead C Duration: 14 Months Location: Newark, DE - Hybrid (Candidates must be local to Newark, DE and be willing to go onsite to client offices three times per week) Interview: 2 interviews with Client - 1 virtual technical interview, and 1 onsite interview - must be local to Newark, DE. Required skills: Experience, etc.: 5 years of software testing and QA experience, 2 years leading UAT efforts for enterprise implementations, Salesforce implementation experience, experience supporting legacy mainframe-to-cloud modernization projects, strong test planning, defect management, and parallel testing experience, experience coordinating business SMEs and cross-functional teams, proficiency with Jira, Xray, Azure DevOps, Client ALM, or qTest, and strong stakeholder communication skills. Unemployment Insurance Tax or public sector experience is highly preferred. Job Description We are looking for a User Acceptance Testing (UAT) Lead to lead User Acceptance Testing strategy, planning, and execution for a large-scale Unemployment Insurance Tax modernization initiative, ensuring business, regulatory, and operational requirements are met prior to production deployment. This position will be a full-time contract and hybrid in Newark, DE . What You'll Do Define and own the overall UAT strategy, test approach, entry and exit criteria, and acceptance sign-off process for the Salesforce UI Tax platform Develop the UAT master plan, schedule, and resource model aligned to program release cycles Translate business requirements, legacy mainframe functionality, and Salesforce UI Tax configurations into testable acceptance criteria and test scenarios Establish traceability between legacy functionality, business requirements, user stories, and UAT test cases Lead development of UAT test scripts and scenarios covering employer registration, wage reporting, tax rate computation, benefit charging, delinquency and penalty processing, appeals, refunds, and correspondence Coordinate parallel testing and reconciliation between legacy mainframe outputs and Salesforce outputs to validate data conversion accuracy and calculation parity Collaborate with business analysts and subject matter experts to ensure testing accurately reflects business requirements and regulatory standards Manage defect triage, prioritization, tracking, and resolution activities in partnership with Salesforce development teams and mainframe subject matter experts Coordinate closely with project teams and vendor partners to support timely defect resolution and retesting activities Support compliance with applicable security, privacy, and regulatory requirements when testing sensitive financial and personally identifiable information Facilitate stakeholder meetings, testing workshops, status reviews, and readiness assessments Provide regular testing status updates, risk assessments, and go-live readiness recommendations to leadership and governance teams Support production readiness activities and obtain formal business sign-off for deployment What You'll Need Required: 5 years of experience in software testing and quality assurance 2 years of experience leading User Acceptance Testing efforts for enterprise implementations 2 years of experience with Salesforce implementations including Salesforce, Salesforce Public Sector Solutions, Salesforce Government Cloud, or related platforms Experience supporting legacy mainframe to cloud or CRM modernization projects Experience with data conversion validation, reconciliation testing, and parallel testing activities Experience managing business subject matter expert testers across multiple departments or business units Experience coordinating cross-functional teams including business, quality assurance, development, and data conversion resources Proficiency with testing and defect management tools such as Jira, Xray, Azure DevOps, Client ALM, Micro Focus ALM, or qTest Strong analytical, troubleshooting, and problem-solving skills Excellent written and verbal communication skills Experience presenting project status and testing results to leadership and governance boards Bachelor's degree in Information Technology, Computer Science, Business, Public Administration, or a related field, or equivalent experience Experience working in consulting or professional services environments with evolving priorities and project requirements Preferred: Experience supporting state or public sector technology programs Knowledge of Unemployment Insurance Tax business processes including employer registration, wage reporting, contribution calculations, tax rate determination, benefit charging, and appeals processing Salesforce certifications including Salesforce Administrator, Salesforce Business Analyst, or Salesforce Public Sector Solutions Specialist ISTQB, Certified Test Manager, or related testing certification Experience working within Agile or SAFe delivery methodologies Experience supporting Unemployment Insurance modernization, benefits modernization, Medicaid modernization, or similar government transformation programs
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
11/11/2026
Full time
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
11/11/2026
Full time
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
Graham Personnel Services
Greensboro, North Carolina
Job Description Job Description Technology Implementation & Data Analyst Reports to : VP of Enterprise Performance Status: Regular Full time Pay Rate : $75,000-$90,000 FLSA status : Salary Exempt Job Summary: We are seeking a highly organized and solutions-oriented Technology Implementation & Data Analy st to lead the deployment, optimization, and adoption of business technologies across our organization to include artificial intelligence tools, internal technology, and business systems, with a primary focus on Applicant Tracking Systems (ATS) used in the temporary staffing and recruiting industry. This role serves as the primary liaison between business leaders, software vendors, and IT partners to ensure successful implementation of systems that improve operational efficiency, employee productivity, and overall business performance while also developing dashboards, reports, and analytics that drive strategic decision-making. The ideal candidate combines project management expertise, data analysis skills, business process improvement experience, and the ability to drive user adoption across the organization. Key Responsibilities: Technology Implementation Lead implementation and rollout of business software, technology platforms, and system upgrades. Manage project timelines, testing, training, communications, and post-launch support. Partner with vendors, consultants, and internal stakeholders to ensure successful project delivery. Identify opportunities to automate business processes and improve operational efficiency. Support and optimize Microsoft 365, ATS, CRM, HRIS, payroll, and workforce management systems. Coordinate system integrations, data migrations, and technology enhancements. Develop SOPs, training materials, and user documentation. Lead change management efforts to maximize adoption and utilization of technology solutions. Data Analytics & Business Intelligence Design, develop, and maintain dashboards, scorecards, and KPI reporting for leadership and operational teams. Build reports utilizing ATS, CRM, HRIS, payroll, recruiting, sales, and operational data. Analyze trends related to recruiting performance, fill rates, retention, turnover, revenue, client performance, and employee productivity. Develop automated reporting solutions that improve visibility and reduce manual reporting efforts. Partner with department leaders to identify meaningful metrics and business intelligence needs. Ensure data integrity, consistency, and accuracy across systems and reports. Present findings, recommendations, and actionable insights to leadership. Support forecasting, workforce planning, and strategic business initiatives through data analysis. Vendor Management Act as the primary liaison with technology vendors and implementation partners. Coordinate project meetings, status reviews, testing schedules, and issue resolution. Evaluate vendor performance and ensure service-level expectations are met. Assist with vendor selection and technology evaluations. Manage third party ticket system for IT concerns, hardware set-ups, and procurement of technology devices. Skills/Requirements: Bachelor's degree in Information Technology, Business, Project Management, or related field preferred. Ability to process software implementations, technology projects, or business systems initiatives. Strong project management, organizational, and stakeholder management skills. Ability to work with software vendors and third-party implementation partners. Experience with ATS, HRIS, CRM, payroll, or workforce management systems preferred. Knowledge of Power BI or other 3rd party Microsoft Office software that can provide dashboard development, process automation and workflow design, and workforce analytics. Staffing, recruiting, or workforce solutions industry experience is a plus. Strong ability to evaluate AI products, technology vendors, system integrations, data privacy considerations, and business-use cases. Physical Demands/Work Environment: While performing the duties of this job, employee is regularly required to use hands and fingers to handle, feel, keyboard and to reach with hands and arms. The employee is frequently required to sit,
11/11/2026
Full time
Job Description Job Description Technology Implementation & Data Analyst Reports to : VP of Enterprise Performance Status: Regular Full time Pay Rate : $75,000-$90,000 FLSA status : Salary Exempt Job Summary: We are seeking a highly organized and solutions-oriented Technology Implementation & Data Analy st to lead the deployment, optimization, and adoption of business technologies across our organization to include artificial intelligence tools, internal technology, and business systems, with a primary focus on Applicant Tracking Systems (ATS) used in the temporary staffing and recruiting industry. This role serves as the primary liaison between business leaders, software vendors, and IT partners to ensure successful implementation of systems that improve operational efficiency, employee productivity, and overall business performance while also developing dashboards, reports, and analytics that drive strategic decision-making. The ideal candidate combines project management expertise, data analysis skills, business process improvement experience, and the ability to drive user adoption across the organization. Key Responsibilities: Technology Implementation Lead implementation and rollout of business software, technology platforms, and system upgrades. Manage project timelines, testing, training, communications, and post-launch support. Partner with vendors, consultants, and internal stakeholders to ensure successful project delivery. Identify opportunities to automate business processes and improve operational efficiency. Support and optimize Microsoft 365, ATS, CRM, HRIS, payroll, and workforce management systems. Coordinate system integrations, data migrations, and technology enhancements. Develop SOPs, training materials, and user documentation. Lead change management efforts to maximize adoption and utilization of technology solutions. Data Analytics & Business Intelligence Design, develop, and maintain dashboards, scorecards, and KPI reporting for leadership and operational teams. Build reports utilizing ATS, CRM, HRIS, payroll, recruiting, sales, and operational data. Analyze trends related to recruiting performance, fill rates, retention, turnover, revenue, client performance, and employee productivity. Develop automated reporting solutions that improve visibility and reduce manual reporting efforts. Partner with department leaders to identify meaningful metrics and business intelligence needs. Ensure data integrity, consistency, and accuracy across systems and reports. Present findings, recommendations, and actionable insights to leadership. Support forecasting, workforce planning, and strategic business initiatives through data analysis. Vendor Management Act as the primary liaison with technology vendors and implementation partners. Coordinate project meetings, status reviews, testing schedules, and issue resolution. Evaluate vendor performance and ensure service-level expectations are met. Assist with vendor selection and technology evaluations. Manage third party ticket system for IT concerns, hardware set-ups, and procurement of technology devices. Skills/Requirements: Bachelor's degree in Information Technology, Business, Project Management, or related field preferred. Ability to process software implementations, technology projects, or business systems initiatives. Strong project management, organizational, and stakeholder management skills. Ability to work with software vendors and third-party implementation partners. Experience with ATS, HRIS, CRM, payroll, or workforce management systems preferred. Knowledge of Power BI or other 3rd party Microsoft Office software that can provide dashboard development, process automation and workflow design, and workforce analytics. Staffing, recruiting, or workforce solutions industry experience is a plus. Strong ability to evaluate AI products, technology vendors, system integrations, data privacy considerations, and business-use cases. Physical Demands/Work Environment: While performing the duties of this job, employee is regularly required to use hands and fingers to handle, feel, keyboard and to reach with hands and arms. The employee is frequently required to sit,
Job Description Job Description Job Title: Senior Technical QA Lead / Test Automation Lead (Salesforce-nCino) Location: Hybrid (Preferred onsite - Columbia, SC) Duration: 6 Months Salary Range: $40.00 - $42.00/Hour on W2 (Without Benefits). Applicants must be willing to work on W2. Job Description: QA Leadership & Test Management: Lead functional, integration, regression, and end-to-end testing activities for Salesforce/nCino applications. Coordinate QA activities across multiple development teams, business stakeholders, and testing teams. Own test planning, execution tracking, defect management, risk identification, and QA status reporting. Support Agile sprint testing, release validation, and SIT/UAT activities. Independently investigate testing blockers and drive issues to resolution. Salesforce/nCino Functional Testing: Strong understanding of Salesforce platform functionality, objects, permissions, profiles, and security configurations. Experience testing Salesforce Financial Services or nCino Loan Origination applications. Knowledge of loan origination workflows, including customer onboarding, loan processing, approval, collateral, and booking. Validate business processes across multiple Salesforce environments and organizational configurations. Perform persona-based security, role-based access, and CRUD permission validation. Test Automation & Framework Development: Design, develop, and maintain automated functional, regression, and integration test suites. Hands-on experience with test automation platforms such as AccelQ, Selenium, Playwright, or comparable tools. Develop reusable automation components, test data utilities, and execution frameworks. Support API-based automation and database validation. Optimize automation execution, maintainability, and reliability. Integrate automated tests with CI/CD pipelines and release processes. Technical Testing & Integrations: Strong experience with REST APIs, JSON, authentication mechanisms, and API testing. Proficiency in SQL for database queries, backend validation, and data reconciliation. Validate data flow and transactions between Salesforce/nCino and downstream banking systems. Investigate integration failures, data mismatches, and environment-related issues. Experience with Salesforce SOQL, REST APIs, and integration troubleshooting. Python & QA Productivity Tools: Develop or enhance Python-based utilities for test data creation, validation, reconciliation, and reporting. Automate repetitive QA processes to improve efficiency and reduce manual effort. Familiarity with lightweight internal applications using Streamlit, FastAPI, or React-based interfaces is an advantage. Identify opportunities for AI-assisted testing and QA productivity improvements. Stakeholder Communication & Collaboration: Work closely with client technical leads, development teams, business analysts, and testing stakeholders. Communicate technical issues, risks, testing progress, and remediation recommendations. Demonstrate strong ownership, problem-solving ability, and the ability to operate with minimal supervision. Mandatory Requirement: 7+ years of experience in Salesforce.
11/11/2026
Full time
Job Description Job Description Job Title: Senior Technical QA Lead / Test Automation Lead (Salesforce-nCino) Location: Hybrid (Preferred onsite - Columbia, SC) Duration: 6 Months Salary Range: $40.00 - $42.00/Hour on W2 (Without Benefits). Applicants must be willing to work on W2. Job Description: QA Leadership & Test Management: Lead functional, integration, regression, and end-to-end testing activities for Salesforce/nCino applications. Coordinate QA activities across multiple development teams, business stakeholders, and testing teams. Own test planning, execution tracking, defect management, risk identification, and QA status reporting. Support Agile sprint testing, release validation, and SIT/UAT activities. Independently investigate testing blockers and drive issues to resolution. Salesforce/nCino Functional Testing: Strong understanding of Salesforce platform functionality, objects, permissions, profiles, and security configurations. Experience testing Salesforce Financial Services or nCino Loan Origination applications. Knowledge of loan origination workflows, including customer onboarding, loan processing, approval, collateral, and booking. Validate business processes across multiple Salesforce environments and organizational configurations. Perform persona-based security, role-based access, and CRUD permission validation. Test Automation & Framework Development: Design, develop, and maintain automated functional, regression, and integration test suites. Hands-on experience with test automation platforms such as AccelQ, Selenium, Playwright, or comparable tools. Develop reusable automation components, test data utilities, and execution frameworks. Support API-based automation and database validation. Optimize automation execution, maintainability, and reliability. Integrate automated tests with CI/CD pipelines and release processes. Technical Testing & Integrations: Strong experience with REST APIs, JSON, authentication mechanisms, and API testing. Proficiency in SQL for database queries, backend validation, and data reconciliation. Validate data flow and transactions between Salesforce/nCino and downstream banking systems. Investigate integration failures, data mismatches, and environment-related issues. Experience with Salesforce SOQL, REST APIs, and integration troubleshooting. Python & QA Productivity Tools: Develop or enhance Python-based utilities for test data creation, validation, reconciliation, and reporting. Automate repetitive QA processes to improve efficiency and reduce manual effort. Familiarity with lightweight internal applications using Streamlit, FastAPI, or React-based interfaces is an advantage. Identify opportunities for AI-assisted testing and QA productivity improvements. Stakeholder Communication & Collaboration: Work closely with client technical leads, development teams, business analysts, and testing stakeholders. Communicate technical issues, risks, testing progress, and remediation recommendations. Demonstrate strong ownership, problem-solving ability, and the ability to operate with minimal supervision. Mandatory Requirement: 7+ years of experience in Salesforce.
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
11/11/2026
Full time
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
Job Description Job Description Position Summary The Insights & Analytics Analyst is a consolidated role serving both the Sales & Channel Strategy and New Product Development functions. This role translates syndicated market data, consumer research, and internal sales data into insights that inform channel strategy, trade programming, and product pipeline decisions. Candidates local to north east Ohio may be given a preference to facilite a more efficient and cost-effective hiring and onboarding process. This position is not eligible for Visa Sponsorship. Key Accountabilities Analyzes syndicated market data to track category performance, brand velocity, and competitive positioning. Builds and maintains dashboards and reporting tools for sales and trade program performance. Supports NPD concept validation and consumer research, including managing survey instruments, concept testing logistics, and results synthesis. Monitors pricing and promotional activity across the competitive set and provides regular reporting. Pulls and structures internal sales data to support sales planning and strategy reviews. Supports the development of customer and channel business cases with data-driven analysis. Prepares presentation-ready analysis for internal leadership and customer-facing use. Maintains a library of consumer research, trend reports, and category insights documentation. Supports both the Manager, Sales Analytics & Activation and Manager, NPD on analytical priorities, with workload direction coordinated between the two. Qualifications 3+ years of experience in category management, sales analytics, market research, or a related analytical role. Proficiency with syndicated data platforms such as Nielsen, Circana, or IRI. Familiarity with primary research methods including consumer surveys and concept testing. Strong Excel and data visualization skills; Power BI experience a plus. Food, CPG, or grocery retail experience preferred. Bachelor's degree in business, marketing, statistics, or related field required. What We Offer Competitive pay and benefits package Stable, full-time employment with a well-established company Supportive team environment Opportunities for growth within the organization Why join Fresh Mark? We invite you to be part of an exciting team and a rapidly growing business. Fresh Mark offers an excellent work environment and a comprehensive benefits package, including paid vacation and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision coverage, 401(k) with company match, and more. At Fresh Mark, people come first. This is more than a slogan. It is part of who we are and what we work to achieve every day. Our culture is built on a foundation of taking care of employees at every level and providing the tools, leadership, and support needed to grow in knowledge, career, and leadership. Fresh Mark welcomes all interested people to apply for job opportunities. We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability, or any legally protected status. All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions. Fresh Mark is a drug free workplace.
11/11/2026
Full time
Job Description Job Description Position Summary The Insights & Analytics Analyst is a consolidated role serving both the Sales & Channel Strategy and New Product Development functions. This role translates syndicated market data, consumer research, and internal sales data into insights that inform channel strategy, trade programming, and product pipeline decisions. Candidates local to north east Ohio may be given a preference to facilite a more efficient and cost-effective hiring and onboarding process. This position is not eligible for Visa Sponsorship. Key Accountabilities Analyzes syndicated market data to track category performance, brand velocity, and competitive positioning. Builds and maintains dashboards and reporting tools for sales and trade program performance. Supports NPD concept validation and consumer research, including managing survey instruments, concept testing logistics, and results synthesis. Monitors pricing and promotional activity across the competitive set and provides regular reporting. Pulls and structures internal sales data to support sales planning and strategy reviews. Supports the development of customer and channel business cases with data-driven analysis. Prepares presentation-ready analysis for internal leadership and customer-facing use. Maintains a library of consumer research, trend reports, and category insights documentation. Supports both the Manager, Sales Analytics & Activation and Manager, NPD on analytical priorities, with workload direction coordinated between the two. Qualifications 3+ years of experience in category management, sales analytics, market research, or a related analytical role. Proficiency with syndicated data platforms such as Nielsen, Circana, or IRI. Familiarity with primary research methods including consumer surveys and concept testing. Strong Excel and data visualization skills; Power BI experience a plus. Food, CPG, or grocery retail experience preferred. Bachelor's degree in business, marketing, statistics, or related field required. What We Offer Competitive pay and benefits package Stable, full-time employment with a well-established company Supportive team environment Opportunities for growth within the organization Why join Fresh Mark? We invite you to be part of an exciting team and a rapidly growing business. Fresh Mark offers an excellent work environment and a comprehensive benefits package, including paid vacation and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision coverage, 401(k) with company match, and more. At Fresh Mark, people come first. This is more than a slogan. It is part of who we are and what we work to achieve every day. Our culture is built on a foundation of taking care of employees at every level and providing the tools, leadership, and support needed to grow in knowledge, career, and leadership. Fresh Mark welcomes all interested people to apply for job opportunities. We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability, or any legally protected status. All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions. Fresh Mark is a drug free workplace.
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
11/10/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom Primary Function This position is a unique opportunity to serve as a hands-on BI & Analytics solutions architect and subject matter expert responsible for designing, delivering and modernizing enterprise analytics solutions across SAP and non-SAP platforms, cloud data platforms, and modern analytics ecosystems. The role will partner closely with business stakeholders and technology teams to understand business needs, define scalable solutions, lead solution delivery, and drive measurable business outcomes. This individual will be fully engaged beyond technology, gaining a deep understanding of critical business processes, managing project deliverables, and collaborating across cross-functional teams to deliver innovative and value-driven analytics solutions Responsibilities Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners Support the identification and implementation of process improvement opportunities, using analytics that support organizational strategy and priorities Engage and lead high visibility Analytics projects across all BI functional areas from start to finish by Meeting with stakeholders to understand the work, collaboratively develop project charters and A3s, create, manage timelines, gather, and validate requirements; and define business value Developing functional and technical specifications that translate complex requirements into robust designs Design and develop scalable enterprise analytics solutions utilizing SAP BW/4HANA, SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS (S3, Athena, Iceberg, Glue), Tableau, Power BI, and Data Lakehouse architectures while applying Data as a Product, Hub-and-Spoke, and Data Mesh modeling principles. Design and develop scalable ELT/ETL pipelines utilizing AWS Glue, SAP Data Services (BODS), SAP SDI, SQL, Python, and cloud-native integration services. Design governed semantic models and reusable business data layers that enable self-service analytics, natural language querying, and consistent KPI definitions across reporting platforms. Develop and execute analytics modernization roadmaps supporting the transition from SAP BW on HANA to SAP Business Data Cloud (BDC), SAP Datasphere, AWS Data Lakehouse, and modern self-service analytics platforms. Design and enable AI-ready data architectures that support Large Language Models (LLMs), Retrieval Augmented Generation (RAG), semantic search, and conversational analytics capabilities. Develop and maintain solution validation, technical and functional documentation, and ensure that change management and approval processes are completed Measure actual business value realized, and conduct lessons learned Interface SAP BW with SAP and third-party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end-to-end analytic needs are met Understand non-SAP business systems and support business analysts as needed Support a data driven decision culture, Analytics Road maps and Audit requests Mentor team members and functional analysts on best practices Monitor Analytics trends and best practices and identify optimization opportunities Cloud & AI Modernization Design and implement modern cloud-based analytics architectures leveraging SAP Business Data Cloud (BDC), SAP Datasphere, AWS services (Amazon S3, Athena, Glue, Iceberg), Snowflake, and Data Lakehouse patterns. Drive Data as a Product strategy by developing scalable, governed, and reusable data products that support enterprise analytics and self-service reporting. Evaluate and implement AI-powered analytics capabilities, including natural language querying, Copilot-enabled analytics, semantic models, and advanced decision-support solutions. Collaborate with business stakeholders to identify opportunities for generative AI, machine learning, and predictive analytics to improve operational efficiency and business outcomes. Qualifications Bachelor's degree in computer science, Information Systems, Mathematics, or a related field. 8+ years of experience designing and delivering enterprise analytics solutions utilizing SAP BW/4HANA and modern cloud-based analytics platforms such as SAP Business Data Cloud (BDC), SAP Datasphere, AWS, Snowflake, or equivalent cloud analytics technologies. 5+ years of experience developing enterprise reporting and analytics solutions using Business Objects, Analysis for Office, Tableau, Power BI, SAP Analytics Cloud (SAC), SSRS, or equivalent platforms. Experience leading requirements-gathering workshops, developing functional and technical specifications, defining business value, and translating complex business needs into scalable analytics solutions. Working knowledge of SAP BW/4HANA, SAP data extraction frameworks, CDS Views, SAP security concepts, SAP integration technologies, testing, data migration, cutover, user training, and hyper-care support. Experience with SAP Business Data Cloud (BDC), SAP Datasphere, Snowflake, AWS Lakehouse architecture, or equivalent modern data platform technologies. Experience designing cloud-based data platforms and Lakehouse architecture utilizing AWS services, Snowflake, SQL, Athena, Apache Iceberg, and related analytics technologies. Experience designing governed semantic models, reusable business data layers, Data as a Product architecture, and self-service analytics solutions. Experience designing and implementing AI-enabled analytics solutions utilizing Natural Language Query (NLQ), Microsoft Copilot, Generative AI, semantic search, and conversational analytics capabilities. Experience defining, governing, and managing enterprise data products with measurable business value and adoption metrics. Experience implementing enterprise data governance, metadata management, data cataloging, business glossaries, lineage tracking, security, and compliance best practices across SAP and non-SAP analytics platforms. Strong functional knowledge of Sales, Distribution, Supply Chain, Procurement, Manufacturing, Logistics, Finance, and other enterprise business processes, including their associated data models, KPIs, reporting requirements, and ERP system integrations. Ability to troubleshoot system issues, complete complex reconciliations, and coordinate with process experts to resolve integrated business and data issues. Proven ability to mentor senior, intermediate, and junior developers and analysts. Strong relationship-building skills and the ability to communicate complex information effectively to technical and non-technical stakeholders across all levels of the organization. We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
11/10/2026
Full time
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/09/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
Job Description Job Description Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PIdaf34-3815
11/09/2026
Full time
Job Description Job Description Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PIdaf34-3815
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
11/08/2026
Full time
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
11/06/2026
Full time
Description: This is an on-site position at our Menasha, WI office, working directly with the President. Help Drive the Business. Work Directly with the President. Make an Impact Every Day. Are you the person who notices the number that doesn't make sense and won't stop digging until you understand why? Do you enjoy solving problems, organizing priorities, and helping leaders make better decisions? As an Executive Business Analyst, you'll work directly with the President and leadership team, helping drive business performance through analysis, reporting, project coordination, and executive support. This is a unique opportunity to gain broad exposure to all aspects of the business while building valuable skills in operations, finance, analytics, and leadership. If you're highly organized, naturally curious, and motivated by making an impact, we'd like to meet you. What You'll Do Partner with Executive Leadership Manage the President's calendar, priorities, and follow-up activities. Coordinate leadership meetings, agendas, presentations, and action items. Ensure key initiatives remain on track and key deadlines are met. Serve as a trusted point of contact for managers, employees, customers, and vendors. Help maintain focus and accountability around strategic business priorities. Drive Business Performance Through Insight Develop reports, dashboards, scorecards, and business insights that drive action. Consolidate and analyze information from multiple systems across the company. Monitor key performance indicators across sales, operations, labor, service, production, and financial performance. Identify trends, opportunities, and areas requiring management attention. Assist leadership with planning, forecasting, and strategic decision-making. Support Strategic Projects Coordinate special projects and initiatives on behalf of executive leadership. Track project milestones, deliverables, and follow-up actions. Prepare presentations, reports, and supporting materials for leadership meetings. Help organize and improve business processes across departments. Conduct research and analysis to support growth initiatives and business decisions. Help Improve the Business Look for opportunities to improve efficiency, communication, and performance. Develop meaningful reporting that helps leaders make faster, better decisions. Assist with implementation of new systems, processes, and business initiatives. Help create a culture of accountability, continuous improvement, and execution. Requirements: What We're Looking For Required Qualifications Strong analytical thinking and problem-solving abilities. Ability to organize information and turn it into actionable business insights. Excellent organizational and project management skills. Ability to communicate complex ideas clearly and practically. Strong attention to detail and commitment to accuracy. Ability to manage multiple priorities and work independently. High level of professionalism and discretion with confidential information. Strong written and verbal communication skills. Preferred Qualifications Experience developing reports, dashboards, scorecards, or business performance metrics. Experience with business intelligence, reporting, or data visualization tools. Familiarity with ERP, accounting, operations, production, or distribution environments. Bachelor's degree in Business, Finance, Analytics, Information Systems, Operations, or a related field. 2+ years supporting a senior executive, including calendar and inbox management. Experience supporting executives, leadership teams, or strategic initiatives. Why This Opportunity Is Different This role blends executive support with business analysis. You'll work directly with executive leadership, gain visibility into every area of the business, and help solve real business challenges that impact company performance. For the right person, this position offers a unique opportunity to accelerate professional growth while building a strong foundation in business operations, analytics, leadership, and strategy. Compensation & Benefits We offer a competitive compensation package designed to attract high-performing professionals who want to grow with our organization. Compensation Competitive salary based on experience, qualifications, and demonstrated capability. Performance-based bonus opportunity. Career growth and advancement opportunities within the organization. Benefits Health, dental, and vision insurance. 401(k) with company contribution. Paid vacation and holidays. Professional development and training opportunities. Exposure to executive leadership and strategic business initiatives. A collaborative, team-oriented culture focused on growth and continuous improvement. Join Our Team. If you want to make an impact, build your business acumen, and work alongside executive leadership, we'd love to hear from you. PId8c1e-3815
Job Description Job Description Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview. DISH Business requires streamlined, high-quality data reporting to empower key stakeholders, including executive leadership, sales, and marketing, with actionable insights. This role addresses the challenge of consolidating diverse data streams from multiple sources into cohesive, automated dashboards that highlight critical business trends and financial performance. By identifying reporting gaps and establishing robust quality assurance measures, this position ensures absolute data integrity across the department and drives proactive business decisions. What Success Looks Like (Objectives): Build, improve, and maintain meaningful dashboards for upper management, sales, and supporting teams to drive strategic decision-making Collaborate cross-departmentally to identify emerging reporting needs and translate stakeholder requirements into scalable data solutions Automate recurring and ad-hoc reporting processes, utilizing modern tools to reduce manual processing time and enhance department efficiency Analyze complex queries and scripts to uncover trends, investigate outliers, and provide actionable business impact suggestions Coordinate department quality assurance efforts, identifying and correcting account or data errors to maintain high-quality outputs Leverage AI-driven tools and automation techniques to streamline repetitive data querying and reporting tasks Skills, Experience and Requirements Core Skills and Competencies (What you'll bring): Strong analytical skills, with a proven ability to manage competing stakeholder requests and synthesize complex datasets Critical experiences in executing advanced SQL queries and developing insightful Tableau dashboards Excellent communication and collaboration abilities, allowing for seamless cross-functional interactions with all levels of management Strong attention to detail combined with a problem-solving mindset to identify data trends, discrepancies, and immediate business impacts Adaptability and curiosity, featuring a willingness to take risks, learn from failures, and adopt innovative reporting methodologies Foundational AI literacy, including the ability to apply AI tools for data exploration and prompt engineering to optimize workflows Additional Qualifications: Proficiency in or knowledge of programming languages such as Python or R Familiarity with cloud platforms such as AWS to support advanced data initiatives Minimum Requirements: Bachelor's Degree in Business, Finance, Computer Science, or a related field 2-4 years of experience in data analysis, business intelligence, or reporting SQL, Tableau, Microsoft Excel, and G-Suite Visa sponsorship not available for this role Benefits We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
11/06/2026
Full time
Job Description Job Description Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview. DISH Business requires streamlined, high-quality data reporting to empower key stakeholders, including executive leadership, sales, and marketing, with actionable insights. This role addresses the challenge of consolidating diverse data streams from multiple sources into cohesive, automated dashboards that highlight critical business trends and financial performance. By identifying reporting gaps and establishing robust quality assurance measures, this position ensures absolute data integrity across the department and drives proactive business decisions. What Success Looks Like (Objectives): Build, improve, and maintain meaningful dashboards for upper management, sales, and supporting teams to drive strategic decision-making Collaborate cross-departmentally to identify emerging reporting needs and translate stakeholder requirements into scalable data solutions Automate recurring and ad-hoc reporting processes, utilizing modern tools to reduce manual processing time and enhance department efficiency Analyze complex queries and scripts to uncover trends, investigate outliers, and provide actionable business impact suggestions Coordinate department quality assurance efforts, identifying and correcting account or data errors to maintain high-quality outputs Leverage AI-driven tools and automation techniques to streamline repetitive data querying and reporting tasks Skills, Experience and Requirements Core Skills and Competencies (What you'll bring): Strong analytical skills, with a proven ability to manage competing stakeholder requests and synthesize complex datasets Critical experiences in executing advanced SQL queries and developing insightful Tableau dashboards Excellent communication and collaboration abilities, allowing for seamless cross-functional interactions with all levels of management Strong attention to detail combined with a problem-solving mindset to identify data trends, discrepancies, and immediate business impacts Adaptability and curiosity, featuring a willingness to take risks, learn from failures, and adopt innovative reporting methodologies Foundational AI literacy, including the ability to apply AI tools for data exploration and prompt engineering to optimize workflows Additional Qualifications: Proficiency in or knowledge of programming languages such as Python or R Familiarity with cloud platforms such as AWS to support advanced data initiatives Minimum Requirements: Bachelor's Degree in Business, Finance, Computer Science, or a related field 2-4 years of experience in data analysis, business intelligence, or reporting SQL, Tableau, Microsoft Excel, and G-Suite Visa sponsorship not available for this role Benefits We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Municipal Bids and Contracts Analyst II Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM; some overtime to be expected The Municipal Bids and Contracts Analyst II independently coordinates complex municipal bids and contract execution, ensuring complete, compliant, accurate, and on-time submissions. Reporting to the Bid and Contracts Supervisor, this experienced professional manages competing deadlines, applies sound judgment to bid requirements, leads cross-functional coordination, and serves as a key resource for public bidding and contract administration. This position is a critical control point for protecting and growing municipal business. The analyst is expected to identify discrepancies before submission, anticipate delivery and compliance risks, and maintain reliable approval and audit trails. The role requires a hybrid work arrangement with on-site availability when physical bid packages, original signatures, or mailing and courier coordination are necessary Duties and Responsibilities (not limited to) Independently assess municipal solicitations, procurement portals, bid instructions, qualification requirements, exceptions, submission rules, and firm deadlines Build and manage bid schedules and reviews; coordinate Sales, Legal, Product Management, Applications Engineering, Finance, and other contributors to obtain timely decisions and documents Lead end-to-end preparation and thorough verification of comprehensive electronic and hard-copy bid packages, including bonds, certifications, forms, addenda, and customer-specific requirements Manage production, signatures, secure packaging, mailing/courier arrangements, delivery confirmation, and electronic uploads; anticipate and mitigate submission risks Own bid execution plans, workflow visibility, milestones, and escalations in Asana or designated systems across multiple simultaneous bids Perform detailed quality-assurance checks of pricing schedules, quantities, scope, terms, attachments, legal entities, dates, addenda, and submission instructions Ensure that submitted customer pricing and commitments reconcile to approved GCRM quotations and the applicable Grant of Authority; route exceptions for formal approval rather than making unauthorized changes Improve checklists, templates, workflow controls, and lessons-learned practices to reduce risk and rework; share knowledge with less experienced staff Support review of municipal awards, contracts, and purchase orders; identify discrepancies between the award, submitted bid, and approved quotation for resolution by the appropriate team Coordinate required internal approvals, signatures, certificates of insurance, and other customer-requested documentation under supervisor guidance Track outstanding documents through execution and enter complete records in Ariba Contracts and other designated systems Coordinate review of awards, contracts, and purchase orders for alignment with submitted bids, commercial terms, and internal approvals; investigate and resolve inconsistencies with the responsible stakeholders Coordinate Legal reviews, signature routing, certificates of insurance, approval evidence, and contract closeout while maintaining appropriate separation of duties Track contracts through fully executed status, document amendments, and maintain reliable contract records in Ariba Contracts and other designated systems Maintain bid and contract files, submission evidence, approval records, and accurate reporting for annual bid and tender audits Serve as a knowledgeable contact for Sales, municipal customers, and cross-functional stakeholders during bid and contract execution Support training, onboarding, and quality review for colleagues when assigned; identify recurring process gaps and recommend practical improvements Qualifications A high school diploma or general education degree (GED) is required A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is preferred 2-3 years of experience with bids, contracts, sales support, or administrative processes is required 2-3 years of experience with public bid and contract administration is required 2-3 years of experience with Microsoft Office, and PDF documents is required About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI23c9980f0b97-2633
11/06/2026
Full time
Calgon Carbon A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Position: Municipal Bids and Contracts Analyst II Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 PM; some overtime to be expected The Municipal Bids and Contracts Analyst II independently coordinates complex municipal bids and contract execution, ensuring complete, compliant, accurate, and on-time submissions. Reporting to the Bid and Contracts Supervisor, this experienced professional manages competing deadlines, applies sound judgment to bid requirements, leads cross-functional coordination, and serves as a key resource for public bidding and contract administration. This position is a critical control point for protecting and growing municipal business. The analyst is expected to identify discrepancies before submission, anticipate delivery and compliance risks, and maintain reliable approval and audit trails. The role requires a hybrid work arrangement with on-site availability when physical bid packages, original signatures, or mailing and courier coordination are necessary Duties and Responsibilities (not limited to) Independently assess municipal solicitations, procurement portals, bid instructions, qualification requirements, exceptions, submission rules, and firm deadlines Build and manage bid schedules and reviews; coordinate Sales, Legal, Product Management, Applications Engineering, Finance, and other contributors to obtain timely decisions and documents Lead end-to-end preparation and thorough verification of comprehensive electronic and hard-copy bid packages, including bonds, certifications, forms, addenda, and customer-specific requirements Manage production, signatures, secure packaging, mailing/courier arrangements, delivery confirmation, and electronic uploads; anticipate and mitigate submission risks Own bid execution plans, workflow visibility, milestones, and escalations in Asana or designated systems across multiple simultaneous bids Perform detailed quality-assurance checks of pricing schedules, quantities, scope, terms, attachments, legal entities, dates, addenda, and submission instructions Ensure that submitted customer pricing and commitments reconcile to approved GCRM quotations and the applicable Grant of Authority; route exceptions for formal approval rather than making unauthorized changes Improve checklists, templates, workflow controls, and lessons-learned practices to reduce risk and rework; share knowledge with less experienced staff Support review of municipal awards, contracts, and purchase orders; identify discrepancies between the award, submitted bid, and approved quotation for resolution by the appropriate team Coordinate required internal approvals, signatures, certificates of insurance, and other customer-requested documentation under supervisor guidance Track outstanding documents through execution and enter complete records in Ariba Contracts and other designated systems Coordinate review of awards, contracts, and purchase orders for alignment with submitted bids, commercial terms, and internal approvals; investigate and resolve inconsistencies with the responsible stakeholders Coordinate Legal reviews, signature routing, certificates of insurance, approval evidence, and contract closeout while maintaining appropriate separation of duties Track contracts through fully executed status, document amendments, and maintain reliable contract records in Ariba Contracts and other designated systems Maintain bid and contract files, submission evidence, approval records, and accurate reporting for annual bid and tender audits Serve as a knowledgeable contact for Sales, municipal customers, and cross-functional stakeholders during bid and contract execution Support training, onboarding, and quality review for colleagues when assigned; identify recurring process gaps and recommend practical improvements Qualifications A high school diploma or general education degree (GED) is required A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is preferred 2-3 years of experience with bids, contracts, sales support, or administrative processes is required 2-3 years of experience with public bid and contract administration is required 2-3 years of experience with Microsoft Office, and PDF documents is required About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI23c9980f0b97-2633
