Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Senior Software Engineer - Lab Provisioning & Integration in Berkeley, MO. You will apply sophisticated engineering principles and deep expertise to architect and deliver highly scalable, secure, and resilient lab environments supporting critical multi-program integration and test activities. You will lead initiatives requiring creativity and ingenuity, influence organizational technical direction, and provide leadership and mentorship in cloud infrastructure, automation, and DevSecOps. This role carries significant responsibility for ensuring technical excellence, delivering innovative solutions to complex challenges, and acting as a primary technical liaison with internal teams and external stakeholders. Position Responsibilities: Advanced Lab Environment Leadership: Apply specialized knowledge and insights to architect, provision, and optimize complex lab/test environments on-premises and across cloud platforms (Azure, AWS) using Infrastructure as Code (Terraform, Ansible). Establish and standardize best practices. Integration Testing Architecture: Lead the design and continuous improvement of enterprise-wide automated integration testing workflows involving multiple program segments, ensuring comprehensive, data-driven feedback and rapid resolution of cross-segment integration issues. Strategic Deployment Pipeline Ownership: Drive innovation in deployment mechanisms and pipelines for physical and virtual systems, ensuring scalability, security, repeatability, and operational excellence aligned with long-term organizational objectives. Data-Driven Insight & Decision Making: Establish advanced processes for collecting, analyzing, and interpreting performance, stability, and integration data to deliver strategic recommendations that support organizational goals. Technical Leadership & Mentorship: Serve as a recognized technical leader and resource. Mentor and guide engineers across projects, promote engineering rigor and best practices, facilitate knowledge sharing, and contribute to a high-performance culture. Security & Compliance Leadership: Lead integration of security principles and ensure compliance with relevant industry standards (CIS, NIST, SOC 2, FedRAMP). Promote adoption of security tools and standards across DevSecOps processes. Cross-Organizational Liaison: Represent Boeing as a trusted technical advisor on advanced programs; lead coordination with senior personnel and external partners on complex technical issues. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location option. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Bachelor's Degree 9+ years of relevant professional experience or equivalent combination of education and experience Knowledge of CICD process tools such as GITLab, Azure DevOps, Jenkins etc Experience with light scripting (e.g., Python, PowerShell, Bash) to automate routine tasks, data flows between systems, and improve system reliability Experience leading people and complex projects Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 9+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Extensive experience with observability platforms (Prometheus, Grafana, ELK, CloudWatch) to deliver actionable monitoring insights Advanced experience architecting, deploying, and maintaining production-grade Kubernetes clusters (EKS, AKS) Proven knowledge of DevSecOps security frameworks and cloud security best practices Deep expertise provisioning and leading complex lab/test environments both on-premises and in public cloud (Azure, AWS) Exceptional problem-solving skills, technical judgment, and the ability to work under minimal supervision Effective communication skills with experience liaising between technical teams, leadership, and external customers Certifications like Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, Azure DevOps Engineer Expert Experience leading GitOps workflows and tools (Argo CD, Flux) Knowledge of secrets management solutions (HashiCorp Vault, Azure Key Vault) Familiarity with service mesh technologies such as Istio, Linkerd Demonstrated track record mentoring engineers and leading technical initiatives Experience in Infrastructure as Code (IaC) and CI/CD environments Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Nov. 20, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
11/14/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Senior Software Engineer - Lab Provisioning & Integration in Berkeley, MO. You will apply sophisticated engineering principles and deep expertise to architect and deliver highly scalable, secure, and resilient lab environments supporting critical multi-program integration and test activities. You will lead initiatives requiring creativity and ingenuity, influence organizational technical direction, and provide leadership and mentorship in cloud infrastructure, automation, and DevSecOps. This role carries significant responsibility for ensuring technical excellence, delivering innovative solutions to complex challenges, and acting as a primary technical liaison with internal teams and external stakeholders. Position Responsibilities: Advanced Lab Environment Leadership: Apply specialized knowledge and insights to architect, provision, and optimize complex lab/test environments on-premises and across cloud platforms (Azure, AWS) using Infrastructure as Code (Terraform, Ansible). Establish and standardize best practices. Integration Testing Architecture: Lead the design and continuous improvement of enterprise-wide automated integration testing workflows involving multiple program segments, ensuring comprehensive, data-driven feedback and rapid resolution of cross-segment integration issues. Strategic Deployment Pipeline Ownership: Drive innovation in deployment mechanisms and pipelines for physical and virtual systems, ensuring scalability, security, repeatability, and operational excellence aligned with long-term organizational objectives. Data-Driven Insight & Decision Making: Establish advanced processes for collecting, analyzing, and interpreting performance, stability, and integration data to deliver strategic recommendations that support organizational goals. Technical Leadership & Mentorship: Serve as a recognized technical leader and resource. Mentor and guide engineers across projects, promote engineering rigor and best practices, facilitate knowledge sharing, and contribute to a high-performance culture. Security & Compliance Leadership: Lead integration of security principles and ensure compliance with relevant industry standards (CIS, NIST, SOC 2, FedRAMP). Promote adoption of security tools and standards across DevSecOps processes. Cross-Organizational Liaison: Represent Boeing as a trusted technical advisor on advanced programs; lead coordination with senior personnel and external partners on complex technical issues. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location option. Basic Qualifications (Required Skills/ Experience): Position requires an Active Secret US Security Clearance and ability to obtain Top Secret post-start for which the US Government requires US Citizenship Bachelor's Degree 9+ years of relevant professional experience or equivalent combination of education and experience Knowledge of CICD process tools such as GITLab, Azure DevOps, Jenkins etc Experience with light scripting (e.g., Python, PowerShell, Bash) to automate routine tasks, data flows between systems, and improve system reliability Experience leading people and complex projects Preferred Qualifications (Desired Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 9+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Extensive experience with observability platforms (Prometheus, Grafana, ELK, CloudWatch) to deliver actionable monitoring insights Advanced experience architecting, deploying, and maintaining production-grade Kubernetes clusters (EKS, AKS) Proven knowledge of DevSecOps security frameworks and cloud security best practices Deep expertise provisioning and leading complex lab/test environments both on-premises and in public cloud (Azure, AWS) Exceptional problem-solving skills, technical judgment, and the ability to work under minimal supervision Effective communication skills with experience liaising between technical teams, leadership, and external customers Certifications like Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, Azure DevOps Engineer Expert Experience leading GitOps workflows and tools (Argo CD, Flux) Knowledge of secrets management solutions (HashiCorp Vault, Azure Key Vault) Familiarity with service mesh technologies such as Istio, Linkerd Demonstrated track record mentoring engineers and leading technical initiatives Experience in Infrastructure as Code (IaC) and CI/CD environments Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Applications for this position will be accepted until Nov. 20, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Date Posted: 2026-10-05 Country: United States of America Location: US-MA-ANDOVER-AN1 350 Lowell St AN1 ESSEX BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Test Solutions Engineering includes all the engineering disciplines responsible for systems design & test with all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for testing including test requirements, test system design, flight simulations, hardware-in-the-loop, computer-in-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles, environmental testing, environmental characterization and engineering laboratory management. We are hands-on, designing the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. As part of the Test Environment Support Administration (TESA) team, you be working with both leading-edge technologies and legacy systems to support multiple products and programs throughout Raytheon. You will provide Test Equipment (TE) integration, security consultation, troubleshooting, sustainment, and compliance with the ultimate responsibility to maintain test integrity and the availability for our test systems. What You Will Do Provide Cybersecurity compliance guidance to engineering for production and procurement of TE Support Flight Test capabilities and processes for Raytheon test systems Develop Cybersecurity Compliant TE (Linux, IOS, Windows) Install software packages/updates to enhance operations and testing of production hardware Troubleshoot production and development TE to ensure connectivity, functionality, compliance, and test integrity Collaborate with Digital Technologies to integrate TE into controlled networks or enterprises Collaborate with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti, and locally procured software Collaborate with engineering to ensure changes do not affect the availability or test integrity on the TE Support all reviews required prior for implementation of any changes to the TE Contribute to automation of patch management and routine configuration tasks using configuration management tooling (e.g., Ansible) Qualifications You Must Have Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum of eight (5) years of relevant experience OR an advanced degree in a related field and a minimum of 3 years experience. Minimum three (3) years of Linux systems administration experience specifically RHEL and/or CentOS Experience administering Red Hat Satellite (or Red Hat Satellite/Katello equivalent) for patching, provisioning, and content lifecycle management Package management (yum/dnf, apt) and repository management Experience with user account management, software installation and or technical customer support Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance . Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Qualifications We Prefer DoD 8570.01m IAT II certified credentials (Sec+, CISM, etc.) Red Hat certifications (RHCSA/RHCE) or equivalent hands-on experience Systems Engineer experience managing Operational Technology (OT) and/or test systems in a production environment Experience with Windows and Linux (desktop and server), including networking administration and user/permissions management such as AD integration, sudo, SELinux/AppArmor basics Experience with backup/recovery procedures, baseline hardening such as CIS benchmarks, STIGs, and vulnerability scanning tools such as Nessus, OpenSCAP Experience with configuration management tools (e.g., Ansible), including writing and maintaining playbooks for patch management and routine configuration What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. This position offers relocation. Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-10-05 Country: United States of America Location: US-MA-ANDOVER-AN1 350 Lowell St AN1 ESSEX BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Test Solutions Engineering includes all the engineering disciplines responsible for systems design & test with all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for testing including test requirements, test system design, flight simulations, hardware-in-the-loop, computer-in-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles, environmental testing, environmental characterization and engineering laboratory management. We are hands-on, designing the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. As part of the Test Environment Support Administration (TESA) team, you be working with both leading-edge technologies and legacy systems to support multiple products and programs throughout Raytheon. You will provide Test Equipment (TE) integration, security consultation, troubleshooting, sustainment, and compliance with the ultimate responsibility to maintain test integrity and the availability for our test systems. What You Will Do Provide Cybersecurity compliance guidance to engineering for production and procurement of TE Support Flight Test capabilities and processes for Raytheon test systems Develop Cybersecurity Compliant TE (Linux, IOS, Windows) Install software packages/updates to enhance operations and testing of production hardware Troubleshoot production and development TE to ensure connectivity, functionality, compliance, and test integrity Collaborate with Digital Technologies to integrate TE into controlled networks or enterprises Collaborate with Cybersecurity to ensure TE compliance (using tools such as Nessus, Splunk, Ivanti, and locally procured software Collaborate with engineering to ensure changes do not affect the availability or test integrity on the TE Support all reviews required prior for implementation of any changes to the TE Contribute to automation of patch management and routine configuration tasks using configuration management tooling (e.g., Ansible) Qualifications You Must Have Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum of eight (5) years of relevant experience OR an advanced degree in a related field and a minimum of 3 years experience. Minimum three (3) years of Linux systems administration experience specifically RHEL and/or CentOS Experience administering Red Hat Satellite (or Red Hat Satellite/Katello equivalent) for patching, provisioning, and content lifecycle management Package management (yum/dnf, apt) and repository management Experience with user account management, software installation and or technical customer support Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance . Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Qualifications We Prefer DoD 8570.01m IAT II certified credentials (Sec+, CISM, etc.) Red Hat certifications (RHCSA/RHCE) or equivalent hands-on experience Systems Engineer experience managing Operational Technology (OT) and/or test systems in a production environment Experience with Windows and Linux (desktop and server), including networking administration and user/permissions management such as AD integration, sudo, SELinux/AppArmor basics Experience with backup/recovery procedures, baseline hardening such as CIS benchmarks, STIGs, and vulnerability scanning tools such as Nessus, OpenSCAP Experience with configuration management tools (e.g., Ansible), including writing and maintaining playbooks for patch management and routine configuration What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. This position offers relocation. Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Data Driven Engineering LLC
Ladson, South Carolina
Job Description Job Description Description: About the Role We are seeking an experienced Senior DevSecOps Engineer with strong OpenShift expertise to join our high-impact team. In this role, you'll lead the design, implementation, and automation of secure, scalable, and resilient DevSecOps pipelines and containerized infrastructure using Red Hat OpenShift. You will collaborate with development, operations, and cybersecurity teams to ensure continuous delivery of secure software systems in support of mission-critical environments. This position requires eligibility to obtain and maintain a U.S. Government Secret or Top Secret clearance with SCI eligibility. What is DevSecOps? DevSecOps combines best practices for information security with the capacity to continually integrate and deploy software changes. The combination of DevOps and Sec can increase software stability, security, and quality. DevSecOps is a development approach that has evolved from DevOps. Instead of only thinking about security at the end of making things, DevSecOps makes security a part of the process from start to finish. A DevSecOps Engineer are responsible generally for configuring the infrastructure, deployment and testing of builds, anticipating security threats to the product and the platform where it runs, and the development chain, and securing the development environment. Key Responsibilities Design, implement, and maintain secure CI/CD pipelines and deployment automation within OpenShift. Manage and harden container orchestration platforms using OpenShift and Kubernetes, with a focus on security and compliance (e.g., STIGs, NIST 800-53). Integrate security tools and best practices into the software development lifecycle (e.g., static code analysis, vulnerability scanning, container image scanning). Automate infrastructure provisioning and configuration using tools such as Terraform, Ansible, or Helm. Work closely with development and security teams to enforce DevSecOps principles and respond to audit or compliance requirements. Monitor system performance, availability, and security, and implement proactive improvements. Troubleshoot production issues and lead incident response efforts. Mentor junior engineers and promote DevSecOps best practices across the organization. What We Offer Competitive salary and equity package Clearance sponsorship and processing support Remote and hybrid work options (subject to project and clearance requirements) Comprehensive health, dental, and vision insurance Generous PTO, holidays, and parental leave 401(k) with employer match A mission-driven, collaborative team committed to national security and innovation Work Environment Collaborative Agile development team supporting secure web application delivery. May involve testing in multiple environments (Dev, Test, Integration). Some testing may occur on classified or controlled networks. Operates in a professional office environment and uses standard office equipment such as computers and phones Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit/ stand for up to 8 hours per day Ability to move freely for up to 8 hours per day DISCLAIMER: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time Requirements: Required Qualifications U.S. citizenship and eligibility to obtain a Secret or Top Secret clearance with SCI access. B.S. degree or higher in Computer Science or related field such as E.E, Computer Information Technology, Math, Physics. Experience may substitute based on the requirements of the position. A minimum of 5 years of experience in DevOps or infrastructure automation roles. Extensive hands-on experience with Red Hat OpenShift in production environments. Deep knowledge of Kubernetes, containerization (Docker), and microservices architecture. Proficiency with CI/CD tools such as GitLab CI/CD, Jenkins, or Tekton. Experience implementing DevSecOps pipelines and integrating security tools (e.g., SonarQube, Aqua, Twistlock, Clair, Trivy). Strong scripting skills in Bash, Python, or Go. Experience with Infrastructure as Code (IaC) using Terraform, Ansible, or Helm. Familiarity with logging and monitoring tools (e.g., Prometheus, Grafana, ELK/EFK stack). Solid understanding of cloud environments (AWS, Azure, or GCP) and hybrid deployments. Preferred Qualifications Active Secret or Top Secret clearance with SCI eligibility. Experience working in classified environments or on federal government contracts. Familiarity with compliance frameworks such as RMF, FedRAMP, STIGs, or NIST 800-53. Experience with OpenShift GitOps and service mesh technologies (e.g., Istio). Certification in relevant technologies (e.g., Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator). Experience with secure cloud environments like AWS GovCloud or Azure Government.
11/12/2026
Full time
Job Description Job Description Description: About the Role We are seeking an experienced Senior DevSecOps Engineer with strong OpenShift expertise to join our high-impact team. In this role, you'll lead the design, implementation, and automation of secure, scalable, and resilient DevSecOps pipelines and containerized infrastructure using Red Hat OpenShift. You will collaborate with development, operations, and cybersecurity teams to ensure continuous delivery of secure software systems in support of mission-critical environments. This position requires eligibility to obtain and maintain a U.S. Government Secret or Top Secret clearance with SCI eligibility. What is DevSecOps? DevSecOps combines best practices for information security with the capacity to continually integrate and deploy software changes. The combination of DevOps and Sec can increase software stability, security, and quality. DevSecOps is a development approach that has evolved from DevOps. Instead of only thinking about security at the end of making things, DevSecOps makes security a part of the process from start to finish. A DevSecOps Engineer are responsible generally for configuring the infrastructure, deployment and testing of builds, anticipating security threats to the product and the platform where it runs, and the development chain, and securing the development environment. Key Responsibilities Design, implement, and maintain secure CI/CD pipelines and deployment automation within OpenShift. Manage and harden container orchestration platforms using OpenShift and Kubernetes, with a focus on security and compliance (e.g., STIGs, NIST 800-53). Integrate security tools and best practices into the software development lifecycle (e.g., static code analysis, vulnerability scanning, container image scanning). Automate infrastructure provisioning and configuration using tools such as Terraform, Ansible, or Helm. Work closely with development and security teams to enforce DevSecOps principles and respond to audit or compliance requirements. Monitor system performance, availability, and security, and implement proactive improvements. Troubleshoot production issues and lead incident response efforts. Mentor junior engineers and promote DevSecOps best practices across the organization. What We Offer Competitive salary and equity package Clearance sponsorship and processing support Remote and hybrid work options (subject to project and clearance requirements) Comprehensive health, dental, and vision insurance Generous PTO, holidays, and parental leave 401(k) with employer match A mission-driven, collaborative team committed to national security and innovation Work Environment Collaborative Agile development team supporting secure web application delivery. May involve testing in multiple environments (Dev, Test, Integration). Some testing may occur on classified or controlled networks. Operates in a professional office environment and uses standard office equipment such as computers and phones Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit/ stand for up to 8 hours per day Ability to move freely for up to 8 hours per day DISCLAIMER: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time Requirements: Required Qualifications U.S. citizenship and eligibility to obtain a Secret or Top Secret clearance with SCI access. B.S. degree or higher in Computer Science or related field such as E.E, Computer Information Technology, Math, Physics. Experience may substitute based on the requirements of the position. A minimum of 5 years of experience in DevOps or infrastructure automation roles. Extensive hands-on experience with Red Hat OpenShift in production environments. Deep knowledge of Kubernetes, containerization (Docker), and microservices architecture. Proficiency with CI/CD tools such as GitLab CI/CD, Jenkins, or Tekton. Experience implementing DevSecOps pipelines and integrating security tools (e.g., SonarQube, Aqua, Twistlock, Clair, Trivy). Strong scripting skills in Bash, Python, or Go. Experience with Infrastructure as Code (IaC) using Terraform, Ansible, or Helm. Familiarity with logging and monitoring tools (e.g., Prometheus, Grafana, ELK/EFK stack). Solid understanding of cloud environments (AWS, Azure, or GCP) and hybrid deployments. Preferred Qualifications Active Secret or Top Secret clearance with SCI eligibility. Experience working in classified environments or on federal government contracts. Familiarity with compliance frameworks such as RMF, FedRAMP, STIGs, or NIST 800-53. Experience with OpenShift GitOps and service mesh technologies (e.g., Istio). Certification in relevant technologies (e.g., Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator). Experience with secure cloud environments like AWS GovCloud or Azure Government.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Site Reliability Engineer (Associate, Experienced or Senior) to join the Air Dominance Site Reliability Engineering team located in Berkeley, MO. We are seeking a highly talented, motivated, and creative individual to operate, improve, and sustain mission-critical developer platforms used by Air Dominance engineering teams. This role will provide hands-on technical ownership for GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related software delivery tools such as Artifactory and SonarQube. The selected candidate will drive reliability improvements, automate operational workflows, troubleshoot complex incidents, lead planned maintenance activities, and help establish mature Site Reliability Engineering practices for the team. Our teams are currently hiring for a broad range of experience levels including Associate, Experienced and/or Senior Level Software Engineers. Position Responsibilities: Operate and maintain GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related developer tooling infrastructure Support GitLab runner registration, runner health checks, runner queue troubleshooting, and basic capacity, KPI, and error budget reporting Support software development tool administration, maintenance, version upgrades, patch management, and integration between tools such as Jira, GitLab, Artifactory, Confluence, and SonarQube Serve as a technical owner for platform reliability, availability, performance, capacity, backup, recovery, and operational readiness Develop and maintain Infrastructure as Code (IaC), Ansible, and other automation for provisioning, configuration, platform scaling, health checks, reporting, backup validation, and routine operational tasks Plan and execute approved changes, including application upgrades, security patches, database maintenance, runner lifecycle activities, and infrastructure updates Define, collect, analyze, and refine software delivery and platform reliability metrics to support data-driven decision making Support incident response, root cause analysis, corrective action tracking, and post-incident reviews Partner with developers, project administrators, cybersecurity personnel, infrastructure teams, database administrators, and program stakeholders Improve runbooks, standard operating procedures, architecture documentation, and disaster recovery procedures Evaluate platform risks, capacity trends, recurring incidents, and operational toil, then recommend and implement improvements Participate in after-hours support for urgent or mission-impacting issues as required Monitor application, runner, database, storage, and host health using approved monitoring and alerting tools Triage and resolve routine service requests, access issues, pipeline infrastructure issues, and platform support tickets Assist with incident response during primary support hours and participate in after-hours support when required by mission need Help maintain operational runbooks, troubleshooting guides, architecture notes, and standard operating procedures Assist with backup monitoring, restore validation, patching, upgrades, and planned maintenance activities Create and maintain Infrastructure as Code (IaC), Ansible, and other scripts and automation to simplify infrastructure administration and software deployment under the guidance of more senior engineers Assist in setting up and maintaining development and production-like environments for developer tools and supporting application devices Contribute to metrics and dashboards that monitor system performance, software delivery health, and operational efficiency Follow approved change management, security, access control, and configuration management processes Collaborate with developers, project administrators, cybersecurity personnel, infrastructure teams, and program stakeholders Learn and apply Site Reliability Engineering practices, including incident management, service objectives, root cause analysis, automation, and continuous improvement Contribute to process improvements that help operationally field higher-quality end-to-end system software more frequently This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/ Experience): Bachelor's Degree This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required) This position requires the ability to obtain access to Special Access Programs (SAP), for which the US Government requires US Citizenship as a condition of employment 2+ years of experience with software development and/or troubleshooting software 2+ years of experience with Git-based source control workflows including branching strategies, code reviews, and pull request processes 2+ years of experience developing software products in a cloud computing environment e.g. Azure/AWS/Google Cloud Preferred Qualifications (Desired Skills/Experience): Level 3: 5 or more years' related work experience or an equivalent combination of education and experience Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Active clearance Linux system administration, software development, DevOps, DevSecOps, IT operations, or related technical work Experience or coursework with Agile software development Basic understanding of networking, operating systems, databases, software build processes, and secure system administration Ability to follow documented procedures and communicate technical status clearly Experience with Jira, Confluence, or other Atlassian administration and support activities Experience with PostgreSQL administration, SQL troubleshooting, backups, or restore procedures Experience writing scripts in Bash, Python, PowerShell, Java, C#, C++, or a similar language Experience with Artifactory, SonarQube, Jenkins, or similar software delivery tools Familiarity with monitoring, alerting, logging, incident response, and operational metrics Ability to obtain Security+ certification Experience designing or improving monitoring, alerting, dashboards, operational metrics, and SLOs Experience supporting Air Dominance, classified, air-gapped, or highly regulated engineering environments Experience with disaster recovery planning, continuity of operations, backup validation, and restore testing Experience leading technical investigations, post-incident reviews, and corrective action plans Demonstrated ability to balance customer urgency, system reliability, security requirements, and change control Strong customer service mindset and ability to support engineering teams in a mission-focused environment Strong written and verbal communication skills Travel: 5% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Associate level (Level 2): $99,450 - $134,550 Summary Pay Range for Experienced level (Level 3): $126,650 - $171,350 Summary Pay Range for Senior level (Level 4): $160,650 - $217,350 Applications for this position will be accepted until Oct. 01, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S . click apply for full job details
09/30/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Site Reliability Engineer (Associate, Experienced or Senior) to join the Air Dominance Site Reliability Engineering team located in Berkeley, MO. We are seeking a highly talented, motivated, and creative individual to operate, improve, and sustain mission-critical developer platforms used by Air Dominance engineering teams. This role will provide hands-on technical ownership for GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related software delivery tools such as Artifactory and SonarQube. The selected candidate will drive reliability improvements, automate operational workflows, troubleshoot complex incidents, lead planned maintenance activities, and help establish mature Site Reliability Engineering practices for the team. Our teams are currently hiring for a broad range of experience levels including Associate, Experienced and/or Senior Level Software Engineers. Position Responsibilities: Operate and maintain GitLab, GitLab CI/CD runners, Jira, Confluence, PostgreSQL, and related developer tooling infrastructure Support GitLab runner registration, runner health checks, runner queue troubleshooting, and basic capacity, KPI, and error budget reporting Support software development tool administration, maintenance, version upgrades, patch management, and integration between tools such as Jira, GitLab, Artifactory, Confluence, and SonarQube Serve as a technical owner for platform reliability, availability, performance, capacity, backup, recovery, and operational readiness Develop and maintain Infrastructure as Code (IaC), Ansible, and other automation for provisioning, configuration, platform scaling, health checks, reporting, backup validation, and routine operational tasks Plan and execute approved changes, including application upgrades, security patches, database maintenance, runner lifecycle activities, and infrastructure updates Define, collect, analyze, and refine software delivery and platform reliability metrics to support data-driven decision making Support incident response, root cause analysis, corrective action tracking, and post-incident reviews Partner with developers, project administrators, cybersecurity personnel, infrastructure teams, database administrators, and program stakeholders Improve runbooks, standard operating procedures, architecture documentation, and disaster recovery procedures Evaluate platform risks, capacity trends, recurring incidents, and operational toil, then recommend and implement improvements Participate in after-hours support for urgent or mission-impacting issues as required Monitor application, runner, database, storage, and host health using approved monitoring and alerting tools Triage and resolve routine service requests, access issues, pipeline infrastructure issues, and platform support tickets Assist with incident response during primary support hours and participate in after-hours support when required by mission need Help maintain operational runbooks, troubleshooting guides, architecture notes, and standard operating procedures Assist with backup monitoring, restore validation, patching, upgrades, and planned maintenance activities Create and maintain Infrastructure as Code (IaC), Ansible, and other scripts and automation to simplify infrastructure administration and software deployment under the guidance of more senior engineers Assist in setting up and maintaining development and production-like environments for developer tools and supporting application devices Contribute to metrics and dashboards that monitor system performance, software delivery health, and operational efficiency Follow approved change management, security, access control, and configuration management processes Collaborate with developers, project administrators, cybersecurity personnel, infrastructure teams, and program stakeholders Learn and apply Site Reliability Engineering practices, including incident management, service objectives, root cause analysis, automation, and continuous improvement Contribute to process improvements that help operationally field higher-quality end-to-end system software more frequently This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/ Experience): Bachelor's Degree This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship as a condition of employment (An interim and/or final U.S. Secret Clearance Post-Start may be required) This position requires the ability to obtain access to Special Access Programs (SAP), for which the US Government requires US Citizenship as a condition of employment 2+ years of experience with software development and/or troubleshooting software 2+ years of experience with Git-based source control workflows including branching strategies, code reviews, and pull request processes 2+ years of experience developing software products in a cloud computing environment e.g. Azure/AWS/Google Cloud Preferred Qualifications (Desired Skills/Experience): Level 3: 5 or more years' related work experience or an equivalent combination of education and experience Level 4: 9 or more years' related work experience or an equivalent combination of education and experience Active clearance Linux system administration, software development, DevOps, DevSecOps, IT operations, or related technical work Experience or coursework with Agile software development Basic understanding of networking, operating systems, databases, software build processes, and secure system administration Ability to follow documented procedures and communicate technical status clearly Experience with Jira, Confluence, or other Atlassian administration and support activities Experience with PostgreSQL administration, SQL troubleshooting, backups, or restore procedures Experience writing scripts in Bash, Python, PowerShell, Java, C#, C++, or a similar language Experience with Artifactory, SonarQube, Jenkins, or similar software delivery tools Familiarity with monitoring, alerting, logging, incident response, and operational metrics Ability to obtain Security+ certification Experience designing or improving monitoring, alerting, dashboards, operational metrics, and SLOs Experience supporting Air Dominance, classified, air-gapped, or highly regulated engineering environments Experience with disaster recovery planning, continuity of operations, backup validation, and restore testing Experience leading technical investigations, post-incident reviews, and corrective action plans Demonstrated ability to balance customer urgency, system reliability, security requirements, and change control Strong customer service mindset and ability to support engineering teams in a mission-focused environment Strong written and verbal communication skills Travel: 5% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Associate level (Level 2): $99,450 - $134,550 Summary Pay Range for Experienced level (Level 3): $126,650 - $171,350 Summary Pay Range for Senior level (Level 4): $160,650 - $217,350 Applications for this position will be accepted until Oct. 01, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S . click apply for full job details
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/29/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
09/28/2026
Full time
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/28/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/26/2026
Full time
Job Description Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. What you'll do: Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. Projects you might work on: Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. Required qualifications: Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. Proficiency writing, reading, and debugging modern C++ code. Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. Preferred qualifications: Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. Active or prior security clearance, or eligibility to obtain one when required by program or customer need. Senior Engineer: $152000-$228,000 Staff Engineer: $181,000-$272,000 Senior Staff Engineer: $212,000-$318,000 Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
