Job Description Job Description Join Our Team as a Telecom Field Project Manager / Technician II in Pasadena, CA Who We Are At 5x5 Telecom, we're shaking up the telecom industry. We're a dynamic, fast-growing team delivering enterprise internet, VoIP, and managed services. We're the only carrier that provides redundancy on all on-net projects, helping our customers experience less downtime and exceptionally fast installations-often within one to two days. The Role: From Site Walk to Successful Installation 5x5 Telecom is seeking a Telecom Field Project Manager / Technician II who can take ownership of projects from initial site assessment through installation and closeout. This is a true hybrid position, divided approximately 50% project management and estimating and 50% hands-on field installation and technical support . The right person can walk a customer site, identify technical and construction requirements, develop an accurate scope and quote, coordinate the project, and then work alongside the installation team to deliver the solution. You'll be equally comfortable communicating with customers, preparing project documentation, configuring network equipment, pulling and testing cable, and troubleshooting technical issues in the field. Position Overview Reporting to the Director of Network Operations, this role connects sales, engineering, operations, customers, vendors, and field technicians. You will assess project feasibility, translate site conditions into clear scopes of work, prepare labor and material estimates, coordinate schedules and resources, and help ensure each project is completed safely, accurately, on time, and within budget. You will also remain directly involved in installations, service activations, upgrades, and complex field troubleshooting. Core Responsibilities Site Walks, Scoping, and Estimating Conduct customer site walks to assess telecom, network, cabling, power, access, mounting, rooftop, and pathway requirements. Identify project risks, permitting needs, equipment requirements, access limitations, and potential installation challenges. Take measurements, photographs, signal readings, and detailed field notes. Develop accurate scopes of work, bills of materials, labor estimates, project timelines, and customer quotes. Recommend practical, cost-effective solutions based on customer needs and site conditions. Coordinate with sales and engineering teams to confirm that proposed solutions are technically feasible. Clearly document assumptions, exclusions, dependencies, and change-order conditions. Project Management and Coordination Manage assigned projects from handoff and planning through installation, activation, testing, and closeout. Build project schedules and coordinate technicians, subcontractors, vendors, equipment, customer access, and internal resources. Serve as a primary point of contact for customers during project delivery. Track project scope, labor, materials, milestones, risks, and costs. Provide clear status updates to customers, leadership, and internal stakeholders. Identify delays or scope changes early and develop practical solutions. Prepare and manage change orders when field conditions differ from the approved scope. Ensure project documentation, test results, photographs, customer approvals, and closeout records are complete. Help improve estimating tools, installation standards, project workflows, and standard operating procedures. Hands-On Installation and Configuration Work as an active member of the installation team, including pulling, terminating, labeling, testing, and certifying fiber and copper cabling. Install and configure enterprise routers, switches, microwave backhaul radios, VoIP gateways, wireless equipment, and related infrastructure. Perform equipment mounting, ladder work, rooftop installations, and other site-specific field tasks. Align point-to-point microwave links and perform path and signal analysis to maximize performance and reliability. Test fiber and copper infrastructure using appropriate tools, including OTDRs, optical power meters, and cable-certification equipment. Complete installations according to the approved scope, safety standards, manufacturer requirements, and customer expectations. Perform service activation, validation, and customer handoff. Advanced Network Support and Troubleshooting Troubleshoot complex Layer 2 and Layer 3 network, connectivity, hardware, and performance issues. Serve as an escalation resource for outages and field issues that require advanced diagnostics. Conduct root-cause analysis and implement corrective actions that reduce repeat failures. Perform scheduled maintenance, firmware upgrades, equipment audits, and infrastructure inspections. Participate in a rotating after-hours and weekend on-call schedule for emergency repairs and service-affecting incidents. Support customers professionally by phone, email, and onsite. Documentation and Team Leadership Create and maintain network diagrams, IP records, equipment inventories, site documentation, test results, and configuration records. Prepare clear installation instructions and project packages for field teams. Conduct pre-installation briefings and communicate scope, risks, and customer requirements. Mentor junior technicians and share field knowledge, troubleshooting methods, and installation best practices. Provide customers with clear post-installation briefings and explain their new network environment. Partner with Network Engineering, Sales, IT, and Operations to resolve technical and project-delivery challenges. Qualifications Three to five years of hands-on experience in telecom field operations, network installation, ISP support, or a related environment. Experience conducting site surveys and converting field conditions into scopes of work, labor estimates, material lists, and quotes. Demonstrated ability to coordinate projects, schedules, technicians, vendors, and customers. Strong understanding of Layer 2 and Layer 3 networking, including VLAN tagging, subnetting, routing, switching, and TCP/IP troubleshooting. Hands-on experience configuring enterprise network equipment, such as MikroTik, Ubiquiti, Cisco, or comparable platforms. Experience installing and testing fiber and copper cabling. Experience with microwave point-to-point radio installation and alignment preferred. Ability to read or create network diagrams, floor plans, cabling plans, and installation documentation. Strong organizational skills and attention to detail, particularly when estimating costs and documenting scope. Professional written and verbal communication skills. Ability to make sound decisions independently in the field. Ability to lift up to 75 pounds and work safely on ladders, rooftops, and in telecom or equipment spaces. Valid driver's license, reliable transportation, and the ability to travel to customer sites. BICSI certification preferred. Education An associate degree in telecommunications, networking, construction management, or a related field is preferred. Equivalent professional experience will also be considered. Why You'll Succeed in This Role You'll thrive in this position if you like owning the entire lifecycle of a project-not simply handing it off after the quote or arriving only for the installation. You are technically capable, organized, commercially aware, and comfortable working directly with customers. You can inspect a site, determine what it will take to complete the job, communicate the plan clearly, and then put on your work gear and help deliver it. No two days will be the same. One day, you may survey a rooftop and prepare an estimate; the next, you may coordinate an installation, configure network equipment, troubleshoot a connection, or help pull and certify cable. Why 5x5? In addition to joining a fast-growing, forward-thinking company, you'll receive a competitive compensation package that includes: Competitive salary and incentives Medical, dental, and vision benefits 401(k) matching Paid time off Parking Gym access Cellphone reimbursement Ready to combine your technical field expertise with project ownership? Apply now to join 5x5 Telecom as our next Telecom Field Project Manager / Technician II . Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it. Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it.
11/11/2026
Full time
Job Description Job Description Join Our Team as a Telecom Field Project Manager / Technician II in Pasadena, CA Who We Are At 5x5 Telecom, we're shaking up the telecom industry. We're a dynamic, fast-growing team delivering enterprise internet, VoIP, and managed services. We're the only carrier that provides redundancy on all on-net projects, helping our customers experience less downtime and exceptionally fast installations-often within one to two days. The Role: From Site Walk to Successful Installation 5x5 Telecom is seeking a Telecom Field Project Manager / Technician II who can take ownership of projects from initial site assessment through installation and closeout. This is a true hybrid position, divided approximately 50% project management and estimating and 50% hands-on field installation and technical support . The right person can walk a customer site, identify technical and construction requirements, develop an accurate scope and quote, coordinate the project, and then work alongside the installation team to deliver the solution. You'll be equally comfortable communicating with customers, preparing project documentation, configuring network equipment, pulling and testing cable, and troubleshooting technical issues in the field. Position Overview Reporting to the Director of Network Operations, this role connects sales, engineering, operations, customers, vendors, and field technicians. You will assess project feasibility, translate site conditions into clear scopes of work, prepare labor and material estimates, coordinate schedules and resources, and help ensure each project is completed safely, accurately, on time, and within budget. You will also remain directly involved in installations, service activations, upgrades, and complex field troubleshooting. Core Responsibilities Site Walks, Scoping, and Estimating Conduct customer site walks to assess telecom, network, cabling, power, access, mounting, rooftop, and pathway requirements. Identify project risks, permitting needs, equipment requirements, access limitations, and potential installation challenges. Take measurements, photographs, signal readings, and detailed field notes. Develop accurate scopes of work, bills of materials, labor estimates, project timelines, and customer quotes. Recommend practical, cost-effective solutions based on customer needs and site conditions. Coordinate with sales and engineering teams to confirm that proposed solutions are technically feasible. Clearly document assumptions, exclusions, dependencies, and change-order conditions. Project Management and Coordination Manage assigned projects from handoff and planning through installation, activation, testing, and closeout. Build project schedules and coordinate technicians, subcontractors, vendors, equipment, customer access, and internal resources. Serve as a primary point of contact for customers during project delivery. Track project scope, labor, materials, milestones, risks, and costs. Provide clear status updates to customers, leadership, and internal stakeholders. Identify delays or scope changes early and develop practical solutions. Prepare and manage change orders when field conditions differ from the approved scope. Ensure project documentation, test results, photographs, customer approvals, and closeout records are complete. Help improve estimating tools, installation standards, project workflows, and standard operating procedures. Hands-On Installation and Configuration Work as an active member of the installation team, including pulling, terminating, labeling, testing, and certifying fiber and copper cabling. Install and configure enterprise routers, switches, microwave backhaul radios, VoIP gateways, wireless equipment, and related infrastructure. Perform equipment mounting, ladder work, rooftop installations, and other site-specific field tasks. Align point-to-point microwave links and perform path and signal analysis to maximize performance and reliability. Test fiber and copper infrastructure using appropriate tools, including OTDRs, optical power meters, and cable-certification equipment. Complete installations according to the approved scope, safety standards, manufacturer requirements, and customer expectations. Perform service activation, validation, and customer handoff. Advanced Network Support and Troubleshooting Troubleshoot complex Layer 2 and Layer 3 network, connectivity, hardware, and performance issues. Serve as an escalation resource for outages and field issues that require advanced diagnostics. Conduct root-cause analysis and implement corrective actions that reduce repeat failures. Perform scheduled maintenance, firmware upgrades, equipment audits, and infrastructure inspections. Participate in a rotating after-hours and weekend on-call schedule for emergency repairs and service-affecting incidents. Support customers professionally by phone, email, and onsite. Documentation and Team Leadership Create and maintain network diagrams, IP records, equipment inventories, site documentation, test results, and configuration records. Prepare clear installation instructions and project packages for field teams. Conduct pre-installation briefings and communicate scope, risks, and customer requirements. Mentor junior technicians and share field knowledge, troubleshooting methods, and installation best practices. Provide customers with clear post-installation briefings and explain their new network environment. Partner with Network Engineering, Sales, IT, and Operations to resolve technical and project-delivery challenges. Qualifications Three to five years of hands-on experience in telecom field operations, network installation, ISP support, or a related environment. Experience conducting site surveys and converting field conditions into scopes of work, labor estimates, material lists, and quotes. Demonstrated ability to coordinate projects, schedules, technicians, vendors, and customers. Strong understanding of Layer 2 and Layer 3 networking, including VLAN tagging, subnetting, routing, switching, and TCP/IP troubleshooting. Hands-on experience configuring enterprise network equipment, such as MikroTik, Ubiquiti, Cisco, or comparable platforms. Experience installing and testing fiber and copper cabling. Experience with microwave point-to-point radio installation and alignment preferred. Ability to read or create network diagrams, floor plans, cabling plans, and installation documentation. Strong organizational skills and attention to detail, particularly when estimating costs and documenting scope. Professional written and verbal communication skills. Ability to make sound decisions independently in the field. Ability to lift up to 75 pounds and work safely on ladders, rooftops, and in telecom or equipment spaces. Valid driver's license, reliable transportation, and the ability to travel to customer sites. BICSI certification preferred. Education An associate degree in telecommunications, networking, construction management, or a related field is preferred. Equivalent professional experience will also be considered. Why You'll Succeed in This Role You'll thrive in this position if you like owning the entire lifecycle of a project-not simply handing it off after the quote or arriving only for the installation. You are technically capable, organized, commercially aware, and comfortable working directly with customers. You can inspect a site, determine what it will take to complete the job, communicate the plan clearly, and then put on your work gear and help deliver it. No two days will be the same. One day, you may survey a rooftop and prepare an estimate; the next, you may coordinate an installation, configure network equipment, troubleshoot a connection, or help pull and certify cable. Why 5x5? In addition to joining a fast-growing, forward-thinking company, you'll receive a competitive compensation package that includes: Competitive salary and incentives Medical, dental, and vision benefits 401(k) matching Paid time off Parking Gym access Cellphone reimbursement Ready to combine your technical field expertise with project ownership? Apply now to join 5x5 Telecom as our next Telecom Field Project Manager / Technician II . Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it. Company Description At 5x5 Telecom, you won't just have a job, you'll make a real impact. We're fast, innovative, and driven to push the telecom industry forward. Our team is tight-knit, performance-driven, and focused on results. If you want to grow your career while working on meaningful infrastructure, this is the place to do it.
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager, interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The Chief Engineer directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed Perform root cause analysis of equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Provide training and guidance to Engineering Operations Technicians Ensure all safety procedures are adhered to by vendor and Amazon staff Ensure all security procedures are adhered to by vendor and Amazon staff Utilize internal CMMS to manage building workflows Communicate complex technical information to a non-technical audience Using Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling. Instruct others on scheduling, ticketing, and providing mentorship in developing solutions. Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Push or pull heavy objects into position Work in a noisy environment Work at depths, such as under raised floors This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - Experience reading and writing procedures, technical documents, and engineering drawings - 4+ years of data center experience including industrial electrical and mechanical systems - 4+ years of administrative experience including Microsoft Office products - Experience leading technical teams through daily operations, maintenance evolutions, and complex troubleshooting PREFERRED QUALIFICATIONS - Experience in construction or project management - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment - Associates or higher in engineering field or mechanical or electrical trades - PMP, Lean Six Sigma, or equivalent certifications - Training-lead informal training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Hampton - 111 100.00 USD annually
11/10/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager, interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Chief Engineer will be responsible for managing small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The Chief Engineer directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. Operate independently with limited direct management Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed Perform root cause analysis of equipment failures Troubleshoot and report of facility and data sever-level events within internal SLA Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams Provide training and guidance to Engineering Operations Technicians Ensure all safety procedures are adhered to by vendor and Amazon staff Ensure all security procedures are adhered to by vendor and Amazon staff Utilize internal CMMS to manage building workflows Communicate complex technical information to a non-technical audience Using Microsoft Office suite (Outlook, Excel, PPT, Word) and other computer programs such as PDF, QUIP, and other dashboards and scheduling tooling. Instruct others on scheduling, ticketing, and providing mentorship in developing solutions. Physical Requirements: Walk job sites in uneven terrain Work at heights and from ladders Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance Bend or twist the body into unusual positions while working Perform physical tasks all day without becoming overly tired Use hands to manipulate small wires and objects Push or pull heavy objects into position Work in a noisy environment Work at depths, such as under raised floors This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - Experience reading and writing procedures, technical documents, and engineering drawings - 4+ years of data center experience including industrial electrical and mechanical systems - 4+ years of administrative experience including Microsoft Office products - Experience leading technical teams through daily operations, maintenance evolutions, and complex troubleshooting PREFERRED QUALIFICATIONS - Experience in construction or project management - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment - Associates or higher in engineering field or mechanical or electrical trades - PMP, Lean Six Sigma, or equivalent certifications - Training-lead informal training Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, GA, Hampton - 111 100.00 USD annually
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
11/10/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
Job Description Job Description Chief Engineer Position Purpose The Chief Engineer is responsible for the overall maintenance, safety, appearance, and efficient operation of the hotel's physical assets, including the building, guestrooms, public areas, mechanical systems, electrical systems, plumbing, HVAC, and related equipment. This is a hands-on leadership position responsible for leading the Engineering/Maintenance department while actively participating in daily maintenance operations. The Chief Engineer oversees preventive maintenance programs, responds to maintenance needs, manages departmental expenses and vendors, and works closely with hotel leadership to protect the property and provide a safe, comfortable, and well-maintained environment for guests and team members. The ideal candidate is a knowledgeable and dependable maintenance professional with strong troubleshooting skills, a proactive approach to preventive maintenance, and the ability to lead a team while remaining actively involved in day-to-day operations. What We Offer We believe great work should come with great benefits. Eligible team members may enjoy: Medical, dental, and vision insurance Paid Time Off (PTO) 401(k) retirement plan with company match Company-paid life insurance Hotel room discounts Career growth and advancement opportunities Leadership and professional development programs Employee discount programs for travel, entertainment, wellness, pet insurance, and more A hospitality-focused work environment with opportunities to grow across our portfolio of hotels Essential Functions Oversee the daily operation of the hotel's Engineering/Maintenance department. Maintain the physical condition, functionality, safety, and appearance of the hotel, including guestrooms, public areas, back-of-house areas, grounds, and building systems. Respond promptly to maintenance work orders, guest requests, and departmental needs, prioritizing issues based on urgency, safety, and guest impact. Diagnose, troubleshoot, repair, and maintain mechanical, electrical, plumbing, HVAC, and other hotel equipment and systems within the scope of the position. Develop, implement, and maintain an effective preventive maintenance program for guestrooms, public areas, equipment, and building systems. Manage the hotel's guestroom preventive maintenance program in accordance with company and applicable brand standards. Conduct routine property and equipment inspections to identify maintenance, safety, and operational concerns before they become larger issues. Maintain accurate records of preventive maintenance, inspections, repairs, equipment condition, and service history. Monitor the condition and performance of major building systems and promptly communicate significant concerns to hotel leadership. Ensure maintenance areas, mechanical rooms, shops, storage areas, and equipment are maintained in a clean, safe, and organized condition. Support energy conservation initiatives and identify opportunities to improve utility efficiency and reduce unnecessary operating costs. Follow company purchasing procedures, including purchase order requirements, vendor approvals, and expense controls. Coordinate with outside vendors, contractors, and service providers for repairs, inspections, projects, and specialized services. Review vendor work to ensure services are completed properly, safely, and according to agreed specifications. Assist the General Manager with departmental budgeting, forecasting, capital planning, and expense management. Manage Engineering/Maintenance operating expenses while maintaining appropriate property and guest service standards. Maintain appropriate levels of maintenance supplies, tools, parts, and equipment. Ensure compliance with applicable company policies, safety procedures, OSHA requirements, building codes, and other regulatory requirements. Maintain required inspection records, permits, certifications, and documentation as applicable to the property. Assist with emergency preparedness and respond to property emergencies involving building systems, utilities, safety, or maintenance concerns. Participate in hotel emergency response procedures as required. Leadership Responsibilities Lead, train, coach, and develop Engineering/Maintenance team members. Participate in recruiting, interviewing, selecting, and onboarding Engineering/Maintenance associates. Provide technical training and guidance to maintenance team members. Prepare departmental schedules based on business and operational needs. Assign and prioritize daily maintenance responsibilities and follow up to ensure work is completed appropriately. Provide ongoing performance feedback and participate in performance evaluations and corrective action as appropriate. Promote a safe work environment and ensure team members follow established safety procedures. Train hotel team members on the safe and efficient use of equipment when appropriate. Work collaboratively with the General Manager and other department leaders to identify and resolve property needs. Support a positive, professional, accountable, and service-focused work environment. Supportive Functions In addition to performing the essential functions, this position may be required to perform other duties based on the operational needs of the hotel. Assist with renovation, capital improvement, and property improvement projects. Coordinate and monitor work performed by contractors and outside vendors. Assist other hotel departments with maintenance, safety, and equipment-related needs. Participate in required meetings, inspections, and training. Provide maintenance support to other properties when assigned and operationally appropriate. Perform other duties and responsibilities as assigned. Qualifications Previous hotel, commercial building, facilities, or property maintenance experience required. Previous supervisory or maintenance leadership experience strongly preferred. Strong working knowledge of general building maintenance and repair. Working knowledge of HVAC, electrical, plumbing, mechanical, carpentry, painting, and general repair practices. Strong troubleshooting and problem-solving skills. Knowledge of preventive maintenance practices and building systems. Knowledge of workplace safety practices and applicable OSHA requirements. Ability to read and interpret equipment manuals, safety information, maintenance documentation, and technical instructions. Strong organizational and time-management skills. Ability to prioritize multiple maintenance needs in a fast-paced environment. Ability to communicate effectively with guests, team members, leadership, vendors, and contractors. Basic computer skills and the ability to use maintenance, purchasing, email, and other hotel systems. Ability to manage departmental expenses, purchasing, and inventory. Applicable trade licenses, certifications, or specialized training are preferred and may be required based on property needs or local regulations. Valid driver's license may be required based on the needs of the property. Ability to work a flexible schedule based on business needs and respond to property emergencies when necessary. Hospitality Expectations Our hotels operate seven (7) days a week, twenty-four (24) hours a day. All associates are expected to support a professional, welcoming, and service-focused environment at all times. Scheduling and responsibilities may vary based on business and operational needs. Because the Chief Engineer is responsible for critical hotel systems, this position may be required to respond to urgent maintenance situations outside of the regularly scheduled workday based on property needs. Upon employment, all associates are required to comply with JL Hospitality Management policies, procedures, safety standards, and requirements for the safe and efficient operation of our hotels and facilities. Equal Employment Opportunity JL Hospitality Management, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by applicable federal, state, or local law.
11/09/2026
Full time
Job Description Job Description Chief Engineer Position Purpose The Chief Engineer is responsible for the overall maintenance, safety, appearance, and efficient operation of the hotel's physical assets, including the building, guestrooms, public areas, mechanical systems, electrical systems, plumbing, HVAC, and related equipment. This is a hands-on leadership position responsible for leading the Engineering/Maintenance department while actively participating in daily maintenance operations. The Chief Engineer oversees preventive maintenance programs, responds to maintenance needs, manages departmental expenses and vendors, and works closely with hotel leadership to protect the property and provide a safe, comfortable, and well-maintained environment for guests and team members. The ideal candidate is a knowledgeable and dependable maintenance professional with strong troubleshooting skills, a proactive approach to preventive maintenance, and the ability to lead a team while remaining actively involved in day-to-day operations. What We Offer We believe great work should come with great benefits. Eligible team members may enjoy: Medical, dental, and vision insurance Paid Time Off (PTO) 401(k) retirement plan with company match Company-paid life insurance Hotel room discounts Career growth and advancement opportunities Leadership and professional development programs Employee discount programs for travel, entertainment, wellness, pet insurance, and more A hospitality-focused work environment with opportunities to grow across our portfolio of hotels Essential Functions Oversee the daily operation of the hotel's Engineering/Maintenance department. Maintain the physical condition, functionality, safety, and appearance of the hotel, including guestrooms, public areas, back-of-house areas, grounds, and building systems. Respond promptly to maintenance work orders, guest requests, and departmental needs, prioritizing issues based on urgency, safety, and guest impact. Diagnose, troubleshoot, repair, and maintain mechanical, electrical, plumbing, HVAC, and other hotel equipment and systems within the scope of the position. Develop, implement, and maintain an effective preventive maintenance program for guestrooms, public areas, equipment, and building systems. Manage the hotel's guestroom preventive maintenance program in accordance with company and applicable brand standards. Conduct routine property and equipment inspections to identify maintenance, safety, and operational concerns before they become larger issues. Maintain accurate records of preventive maintenance, inspections, repairs, equipment condition, and service history. Monitor the condition and performance of major building systems and promptly communicate significant concerns to hotel leadership. Ensure maintenance areas, mechanical rooms, shops, storage areas, and equipment are maintained in a clean, safe, and organized condition. Support energy conservation initiatives and identify opportunities to improve utility efficiency and reduce unnecessary operating costs. Follow company purchasing procedures, including purchase order requirements, vendor approvals, and expense controls. Coordinate with outside vendors, contractors, and service providers for repairs, inspections, projects, and specialized services. Review vendor work to ensure services are completed properly, safely, and according to agreed specifications. Assist the General Manager with departmental budgeting, forecasting, capital planning, and expense management. Manage Engineering/Maintenance operating expenses while maintaining appropriate property and guest service standards. Maintain appropriate levels of maintenance supplies, tools, parts, and equipment. Ensure compliance with applicable company policies, safety procedures, OSHA requirements, building codes, and other regulatory requirements. Maintain required inspection records, permits, certifications, and documentation as applicable to the property. Assist with emergency preparedness and respond to property emergencies involving building systems, utilities, safety, or maintenance concerns. Participate in hotel emergency response procedures as required. Leadership Responsibilities Lead, train, coach, and develop Engineering/Maintenance team members. Participate in recruiting, interviewing, selecting, and onboarding Engineering/Maintenance associates. Provide technical training and guidance to maintenance team members. Prepare departmental schedules based on business and operational needs. Assign and prioritize daily maintenance responsibilities and follow up to ensure work is completed appropriately. Provide ongoing performance feedback and participate in performance evaluations and corrective action as appropriate. Promote a safe work environment and ensure team members follow established safety procedures. Train hotel team members on the safe and efficient use of equipment when appropriate. Work collaboratively with the General Manager and other department leaders to identify and resolve property needs. Support a positive, professional, accountable, and service-focused work environment. Supportive Functions In addition to performing the essential functions, this position may be required to perform other duties based on the operational needs of the hotel. Assist with renovation, capital improvement, and property improvement projects. Coordinate and monitor work performed by contractors and outside vendors. Assist other hotel departments with maintenance, safety, and equipment-related needs. Participate in required meetings, inspections, and training. Provide maintenance support to other properties when assigned and operationally appropriate. Perform other duties and responsibilities as assigned. Qualifications Previous hotel, commercial building, facilities, or property maintenance experience required. Previous supervisory or maintenance leadership experience strongly preferred. Strong working knowledge of general building maintenance and repair. Working knowledge of HVAC, electrical, plumbing, mechanical, carpentry, painting, and general repair practices. Strong troubleshooting and problem-solving skills. Knowledge of preventive maintenance practices and building systems. Knowledge of workplace safety practices and applicable OSHA requirements. Ability to read and interpret equipment manuals, safety information, maintenance documentation, and technical instructions. Strong organizational and time-management skills. Ability to prioritize multiple maintenance needs in a fast-paced environment. Ability to communicate effectively with guests, team members, leadership, vendors, and contractors. Basic computer skills and the ability to use maintenance, purchasing, email, and other hotel systems. Ability to manage departmental expenses, purchasing, and inventory. Applicable trade licenses, certifications, or specialized training are preferred and may be required based on property needs or local regulations. Valid driver's license may be required based on the needs of the property. Ability to work a flexible schedule based on business needs and respond to property emergencies when necessary. Hospitality Expectations Our hotels operate seven (7) days a week, twenty-four (24) hours a day. All associates are expected to support a professional, welcoming, and service-focused environment at all times. Scheduling and responsibilities may vary based on business and operational needs. Because the Chief Engineer is responsible for critical hotel systems, this position may be required to respond to urgent maintenance situations outside of the regularly scheduled workday based on property needs. Upon employment, all associates are required to comply with JL Hospitality Management policies, procedures, safety standards, and requirements for the safe and efficient operation of our hotels and facilities. Equal Employment Opportunity JL Hospitality Management, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by applicable federal, state, or local law.
Job Description Job Description Senior HVAC Chief Engineer Federal Courthouse Facilities Operations Position Detail Information Employer TeamGOV Location Downtown Portland, Oregon Work Site Federal courthouse facility Employment Full-time, on-site, union represented Compensation Set hourly rate, annual contractual increases, and benefits per applicable CBA Schedule Established site schedule; after-hours, on-call, and emergency response may be required Position Summary TeamGOV is seeking a senior-level HVAC Chief Engineer to lead the safe, reliable, and efficient operation and maintenance of HVAC and related building systems supporting a federal customer at a courthouse facility in downtown Portland, Oregon. The Chief Engineer will serve as the senior on-site technical authority, direct daily engineering activities, and ensure that preventive maintenance, repairs, documentation, staffing, and emergency response meet contract requirements. Extensive hands-on commercial HVAC experience is required. Union Compensation and Benefits This is a union represented position. The hourly wage is established by the applicable collective bargaining agreement and is not individually negotiated. The position includes scheduled wage increases, including annual increases when provided by the agreement, and union benefits in accordance with the governing agreement and employer plan documents. The current rate and benefit details will be confirmed with qualified candidates before an offer is issued. Essential Responsibilities Lead daily operation, inspection, maintenance, troubleshooting, and repair of central commercial HVAC systems and associated building equipment. Provide technical direction, task assignments, quality oversight, coaching, and performance feedback to journeymen, technicians, and subcontractors. Operate and maintain chillers, boilers, cooling towers, air-handling units, pumps, motors, heat exchangers, VAV systems, hydronic systems, refrigeration equipment, and related controls. Monitor building automation and energy management systems, evaluate alarms and trends, adjust operating strategies, and coordinate corrective action. Plan and verify preventive and predictive maintenance through the computerized maintenance management system, including accurate labor, material, asset, and completion records. Troubleshoot complex mechanical and controls failures using drawings, sequences of operation, technical manuals, meters, gauges, and diagnostic equipment. Coordinate outages, repairs, testing, inspections, and vendor work to minimize disruption to courthouse operations and occupants. Maintain compliance with contract requirements, applicable codes, environmental rules, safety procedures, lockout tagout practices, and manufacturer specifications. Review work quality, conduct equipment and facility inspections, identify recurring deficiencies, and recommend repair, replacement, and energy conservation measures. Develop scopes, material lists, and labor estimates for repair and project work, and maintain appropriate spare-parts inventory. Communicate professionally with the Project Manager, federal customer representatives, courthouse personnel, subcontractors, and building occupants. Support emergency response, incident investigation, continuity of operations, and restoration of critical building services. Maintain current operating procedures, equipment logs, compliance records, drawings, manuals, warranties, and required reports. Perform hands-on maintenance and repairs when required and complete other related duties within the contract scope. Minimum Qualifications High school diploma or GED. At least 10 years of progressively responsible commercial or institutional HVAC and central plant experience; federal, courthouse, high-rise, hospital, or other mission-critical facility experience is highly desirable. At least 5 years of lead, foreman, supervisory, or chief engineer experience directing skilled building operations and maintenance personnel. Advanced working knowledge of large commercial HVAC systems, electrical and mechanical controls, building automation systems, refrigeration cycles, hydronic systems, and safe troubleshooting practices. Ability to interpret blueprints, one-line diagrams, schematics, sequences of operation, specifications, and operations and maintenance manuals. Working knowledge of CMMS work control, preventive maintenance scheduling, quality control, material planning, and service documentation. Strong leadership, customer service, written communication, and incident response skills. Valid driver's license and ability to meet employer driving requirements when operation of a company or government vehicle is required. Preferred Qualifications EPA Section 608 Universal Certification, NATE certification, HVAC Excellence certification, stationary engineer credential, or comparable commercial HVAC certification is a strong plus. Oregon trade license or other applicable HVAC, refrigeration, boiler, electrical, controls, or building operator credential is a strong plus. Experience with energy management, commissioning, retro-commissioning, water treatment, indoor air quality, and sustainability programs. Experience working under a federal facilities contract and a collective bargaining agreement. Federal Site and Work Requirements Must be able to pass the background investigation, identity verification, badging, and suitability requirements necessary for access to a federal courthouse. Must comply with courthouse security procedures, site conduct requirements, safety rules, and restrictions applicable to occupied federal facilities. Must be available for scheduled overtime, after-hours work, call-back duty, and emergency response as required by the contract and collective bargaining agreement. EPA Section 608 certification is required before independently performing work that involves regulated refrigerants. Physical Requirements Ability to routinely walk mechanical spaces, climb ladders and stairs, work from elevated positions, bend, kneel, reach, and safely lift or move up to 50 pounds. Work may occur in mechanical rooms, rooftops, confined areas, and locations with temperature, noise, dust, or equipment hazards. Reasonable accommodations may be provided as required by law. Equal Employment Opportunity TeamGOV is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
11/09/2026
Full time
Job Description Job Description Senior HVAC Chief Engineer Federal Courthouse Facilities Operations Position Detail Information Employer TeamGOV Location Downtown Portland, Oregon Work Site Federal courthouse facility Employment Full-time, on-site, union represented Compensation Set hourly rate, annual contractual increases, and benefits per applicable CBA Schedule Established site schedule; after-hours, on-call, and emergency response may be required Position Summary TeamGOV is seeking a senior-level HVAC Chief Engineer to lead the safe, reliable, and efficient operation and maintenance of HVAC and related building systems supporting a federal customer at a courthouse facility in downtown Portland, Oregon. The Chief Engineer will serve as the senior on-site technical authority, direct daily engineering activities, and ensure that preventive maintenance, repairs, documentation, staffing, and emergency response meet contract requirements. Extensive hands-on commercial HVAC experience is required. Union Compensation and Benefits This is a union represented position. The hourly wage is established by the applicable collective bargaining agreement and is not individually negotiated. The position includes scheduled wage increases, including annual increases when provided by the agreement, and union benefits in accordance with the governing agreement and employer plan documents. The current rate and benefit details will be confirmed with qualified candidates before an offer is issued. Essential Responsibilities Lead daily operation, inspection, maintenance, troubleshooting, and repair of central commercial HVAC systems and associated building equipment. Provide technical direction, task assignments, quality oversight, coaching, and performance feedback to journeymen, technicians, and subcontractors. Operate and maintain chillers, boilers, cooling towers, air-handling units, pumps, motors, heat exchangers, VAV systems, hydronic systems, refrigeration equipment, and related controls. Monitor building automation and energy management systems, evaluate alarms and trends, adjust operating strategies, and coordinate corrective action. Plan and verify preventive and predictive maintenance through the computerized maintenance management system, including accurate labor, material, asset, and completion records. Troubleshoot complex mechanical and controls failures using drawings, sequences of operation, technical manuals, meters, gauges, and diagnostic equipment. Coordinate outages, repairs, testing, inspections, and vendor work to minimize disruption to courthouse operations and occupants. Maintain compliance with contract requirements, applicable codes, environmental rules, safety procedures, lockout tagout practices, and manufacturer specifications. Review work quality, conduct equipment and facility inspections, identify recurring deficiencies, and recommend repair, replacement, and energy conservation measures. Develop scopes, material lists, and labor estimates for repair and project work, and maintain appropriate spare-parts inventory. Communicate professionally with the Project Manager, federal customer representatives, courthouse personnel, subcontractors, and building occupants. Support emergency response, incident investigation, continuity of operations, and restoration of critical building services. Maintain current operating procedures, equipment logs, compliance records, drawings, manuals, warranties, and required reports. Perform hands-on maintenance and repairs when required and complete other related duties within the contract scope. Minimum Qualifications High school diploma or GED. At least 10 years of progressively responsible commercial or institutional HVAC and central plant experience; federal, courthouse, high-rise, hospital, or other mission-critical facility experience is highly desirable. At least 5 years of lead, foreman, supervisory, or chief engineer experience directing skilled building operations and maintenance personnel. Advanced working knowledge of large commercial HVAC systems, electrical and mechanical controls, building automation systems, refrigeration cycles, hydronic systems, and safe troubleshooting practices. Ability to interpret blueprints, one-line diagrams, schematics, sequences of operation, specifications, and operations and maintenance manuals. Working knowledge of CMMS work control, preventive maintenance scheduling, quality control, material planning, and service documentation. Strong leadership, customer service, written communication, and incident response skills. Valid driver's license and ability to meet employer driving requirements when operation of a company or government vehicle is required. Preferred Qualifications EPA Section 608 Universal Certification, NATE certification, HVAC Excellence certification, stationary engineer credential, or comparable commercial HVAC certification is a strong plus. Oregon trade license or other applicable HVAC, refrigeration, boiler, electrical, controls, or building operator credential is a strong plus. Experience with energy management, commissioning, retro-commissioning, water treatment, indoor air quality, and sustainability programs. Experience working under a federal facilities contract and a collective bargaining agreement. Federal Site and Work Requirements Must be able to pass the background investigation, identity verification, badging, and suitability requirements necessary for access to a federal courthouse. Must comply with courthouse security procedures, site conduct requirements, safety rules, and restrictions applicable to occupied federal facilities. Must be available for scheduled overtime, after-hours work, call-back duty, and emergency response as required by the contract and collective bargaining agreement. EPA Section 608 certification is required before independently performing work that involves regulated refrigerants. Physical Requirements Ability to routinely walk mechanical spaces, climb ladders and stairs, work from elevated positions, bend, kneel, reach, and safely lift or move up to 50 pounds. Work may occur in mechanical rooms, rooftops, confined areas, and locations with temperature, noise, dust, or equipment hazards. Reasonable accommodations may be provided as required by law. Equal Employment Opportunity TeamGOV is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
Job Description Job Description Job Summary The Chief Engineer oversees the hotel's Engineering and Maintenance operations, ensuring the property, building systems, equipment, and facilities are maintained safely, efficiently, and to luxury hospitality standards. This position leads the Engineering team, manages preventative maintenance, repairs, vendors, budgets, capital projects, and regulatory compliance while supporting an exceptional guest experience. Responsibilities Engineering & Maintenance Lead daily Engineering and Maintenance operations and assign priorities to the team. Maintain guest rooms, public areas, back-of-house areas, mechanical systems, equipment, and building infrastructure. Oversee HVAC, plumbing, electrical, mechanical, refrigeration, life-safety, and other critical systems. Implement and monitor preventative maintenance and work-order programs. Respond promptly to engineering emergencies, equipment failures, and guest concerns. Conduct regular property inspections and address deficiencies proactively. Leadership & Operations Hire, train, coach, schedule, and manage Engineering team members. Maintain appropriate staffing levels and control labor costs. Establish standards for safety, productivity, workmanship, and guest service. Partner with hotel leadership and other departments to resolve operational and guest-related maintenance issues. Budget, Vendors & Projects Manage the Engineering budget, expenses, purchasing, and inventory. Manage vendors, contractors, service agreements, inspections, and warranties. Support capital projects, renovations, major repairs, and property improvement initiatives. Monitor projects for quality, safety, budget, and timely completion. Identify opportunities for energy conservation, cost savings, and asset preservation. Safety & Compliance Ensure compliance with applicable building, fire/life-safety, OSHA, environmental, and regulatory requirements. Maintain required inspections, permits, certifications, and documentation. Support emergency preparedness and ensure critical safety systems are properly maintained. Promote a safe and professional working environment. Support other engineering initiatives assigned. What We're Looking For Minimum 3-5 years of progressive Engineering, Facilities, Maintenance, or Hospitality experience; hotel engineering leadership preferred. Previous Chief Engineer, Assistant Chief Engineer, or Engineering Manager experience preferred. Strong knowledge of building systems, preventative maintenance, safety, and regulatory compliance. Experience managing employees, budgets, vendors, contractors, and capital projects. Strong problem-solving, leadership, organizational, and communication skills. Familiarity with CMMS/work-order systems and Microsoft Office. Ability to work in guest areas, mechanical spaces, rooftops, kitchens, and back-of-house environments. Ability to lift, carry, push, and pull up to 50 pounds. Flexible availability for emergencies, evenings, weekends, and holidays as needed. Why Join Petit Ermitage Work in one of Los Angeles' most unique boutique hotel environments. Supportive and collaborative guest services team. Opportunities to grow within hotel operations. Competitive pay and consistent scheduling. Staff meals and employee perks. To Apply If you enjoy creating a warm first impression, keeping operations running smoothly, and being part of a service-focused team, we would love to meet you. Please apply directly by visiting our careers page at Petit Ermitage is an Equal Opportunity Employer: Minorities / Females / Veterans / Disabled.
11/09/2026
Full time
Job Description Job Description Job Summary The Chief Engineer oversees the hotel's Engineering and Maintenance operations, ensuring the property, building systems, equipment, and facilities are maintained safely, efficiently, and to luxury hospitality standards. This position leads the Engineering team, manages preventative maintenance, repairs, vendors, budgets, capital projects, and regulatory compliance while supporting an exceptional guest experience. Responsibilities Engineering & Maintenance Lead daily Engineering and Maintenance operations and assign priorities to the team. Maintain guest rooms, public areas, back-of-house areas, mechanical systems, equipment, and building infrastructure. Oversee HVAC, plumbing, electrical, mechanical, refrigeration, life-safety, and other critical systems. Implement and monitor preventative maintenance and work-order programs. Respond promptly to engineering emergencies, equipment failures, and guest concerns. Conduct regular property inspections and address deficiencies proactively. Leadership & Operations Hire, train, coach, schedule, and manage Engineering team members. Maintain appropriate staffing levels and control labor costs. Establish standards for safety, productivity, workmanship, and guest service. Partner with hotel leadership and other departments to resolve operational and guest-related maintenance issues. Budget, Vendors & Projects Manage the Engineering budget, expenses, purchasing, and inventory. Manage vendors, contractors, service agreements, inspections, and warranties. Support capital projects, renovations, major repairs, and property improvement initiatives. Monitor projects for quality, safety, budget, and timely completion. Identify opportunities for energy conservation, cost savings, and asset preservation. Safety & Compliance Ensure compliance with applicable building, fire/life-safety, OSHA, environmental, and regulatory requirements. Maintain required inspections, permits, certifications, and documentation. Support emergency preparedness and ensure critical safety systems are properly maintained. Promote a safe and professional working environment. Support other engineering initiatives assigned. What We're Looking For Minimum 3-5 years of progressive Engineering, Facilities, Maintenance, or Hospitality experience; hotel engineering leadership preferred. Previous Chief Engineer, Assistant Chief Engineer, or Engineering Manager experience preferred. Strong knowledge of building systems, preventative maintenance, safety, and regulatory compliance. Experience managing employees, budgets, vendors, contractors, and capital projects. Strong problem-solving, leadership, organizational, and communication skills. Familiarity with CMMS/work-order systems and Microsoft Office. Ability to work in guest areas, mechanical spaces, rooftops, kitchens, and back-of-house environments. Ability to lift, carry, push, and pull up to 50 pounds. Flexible availability for emergencies, evenings, weekends, and holidays as needed. Why Join Petit Ermitage Work in one of Los Angeles' most unique boutique hotel environments. Supportive and collaborative guest services team. Opportunities to grow within hotel operations. Competitive pay and consistent scheduling. Staff meals and employee perks. To Apply If you enjoy creating a warm first impression, keeping operations running smoothly, and being part of a service-focused team, we would love to meet you. Please apply directly by visiting our careers page at Petit Ermitage is an Equal Opportunity Employer: Minorities / Females / Veterans / Disabled.
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/09/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
11/06/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Dexian Government Solutions is seeking a Telecommunications Specialist III to support our EPA BSMD proposal effort. This position serves as the service area lead for voice telecommunications, neutral host in-building wireless and Distributed Antenna Systems (DAS), and audiovisual/video teleconferencing (A/V/VTC) services. The Telecommunications Specialist III provides technical leadership and hands-on support for the design, installation, configuration, testing, operation, maintenance, and documentation of communications systems. The role coordinates with Government stakeholders, enterprise service providers, carriers, vendors, and other technical teams to maintain reliable services and deliver approved system improvements. Job DutiesTechnical Leadership and Service Coordination Lead daily service area activities, coordinate dependencies across technical teams, and support staffing coverage, knowledge transfer, and cross-training. Review customer requirements and recommend changes to communications architecture, equipment, and service delivery. Coordinate change planning, maintenance activities, and escalations with Government representatives, Technical Account Managers, enterprise providers, and supporting contractors. Maintain compliance with customer, agency, industry, security, and privacy standards. Configure operating systems and security patches for supported host and distributed communications systems and implement incident response procedures within assigned authority. Voice Telecommunications Plan and coordinate installation, maintenance, repair, upgrades, configuration, operation, and documentation of delegated voice, fax, telephone switch, voicemail, and interconnect services. Perform authorized moves, additions, changes, troubleshooting, and service-location documentation. Install, program, and maintain common telecommunications equipment, including analog phones, fax machines, overhead paging systems, alarm and monitoring circuits, and special-purpose circuits. Support telecommunications connectivity for health and safety systems, including Area of Rescue Assistance devices and designated analog phones. Restore dial-tone connectivity for outdoor duress stations and elevator emergency communication devices when required. Coordinate circuit orders, service activation, number porting, repairs, and escalations with carriers and enterprise service providers. Maintain inventories of lines, extensions, devices, voicemail boxes, trunks, circuits, and demarcation points. Use EPA's eBusiness application for authorized order processing, project management, and billing documentation. Route enterprise-managed functions, including designated softphone, voicemail, handset, and Avaya G450 activities, through the appropriate enterprise team unless expressly delegated. Coordinate with the managed services contractor for enterprise voice systems (for example, ACM and AAM hosted at RTP), submit higher-tier tickets or work requests as required, and perform local programming and administration of delegated gateways and phones through approved web portals and processes. Distributed Antenna Systems and In Building Wireless Inspect and test DAS equipment, campus distribution systems, antennas, connectors, and supporting uninterruptible power supplies. Perform carrier signal-strength checks, visual inspections, interference and loss isolation, and final coverage assessments. At Cincinnati, identify deficiencies and coordinate Government escalation to the outside neutral host vendor. At Research Triangle Park, install, integrate, test, maintain, and optimize authorized DAS equipment and supporting infrastructure, complying with applicable codes and manufacturer requirements. Maintain an RTP received signal strength indicator (RSSI) greater than 85 dBm across approximately 95% of the covered receiving area. Prepare annual campus heat-map overlays, post-activation coverage plots, preventive maintenance records, and service-restoration verification. Develop requested installation, upgrade, and expansion recommendations, including engineering requirements and project implementation approaches. Begin additional neutral host work only after receiving written Government technical direction. Audiovisual and Video Teleconferencing Provide end-to-end support for designated A/V and VTC rooms, including endpoints, codecs, digital signal processors, microphones, speakers, cameras, displays, projectors, control processors, and scheduling panels. Consult with customers and engineer, install, configure, program, test, and troubleshoot VTC solutions and associated equipment; coordinate with external VTC integrators and manufacturers when directed, and apply approved device naming, addressing, and labeling conventions. Prepare design packages containing scaled room layouts, signal-flow and network diagrams, rack elevations, equipment locations, bills of materials, power and heat-load summaries, cable schedules, and facility modification cost estimates. Apply documented quality assurance and quality control procedures, including peer reviews, design checklists, commissioning plans, and acceptance testing; maintain evidence of QA/QC adherence for each project. Install, relocate, remove, and document VTC endpoints and peripherals; maintain room-level configuration baselines and equipment inventories. Facilitate virtual meetings, conferences, and events through pre-event testing, run-sheet preparation, user assistance, onsite monitoring when directed, and timely troubleshooting. Train users and maintain operating procedures, training guides, and version-controlled as-built drawings. Coordinate enterprise conferencing, call-control, network quality-of-service, and identity integration issues with the responsible enterprise teams. Recommend Government-approved improvements to reliability, usability, accessibility, monitoring, firmware management, lifecycle planning, and RF/acoustic performance. Change Management Documentation and Reporting Track incidents, requests, and service activities in the designated IT service management tool. Execute approved changes within established maintenance windows using tested rollback plans and post-implementation reviews, as applicable. Coordinate structured cabling and physical-layer work with the Data Telecommunications Support team. Maintain configuration baselines, engineering drawings, test results, approvals, knowledge articles, and acceptance documentation in the designated repository. Provide telecommunications, DAS coverage, and VTC usage and performance reports according to contractual requirements. Protect personally identifiable information and maintain required Government access to technical documentation. Required Qualifications Bachelor's degree (BS/BA). Ability to obtain and maintain the required Tier 4 Public Trust determination. Demonstrated ability to install, configure, operate, troubleshoot, and maintain voice and data communications hardware and software. Technical knowledge of voice telecommunications, DAS/in-building wireless, and A/V/VTC systems relevant to the assigned service area. Ability to develop technical designs, configuration records, engineering drawings, operating procedures, and test documentation. Ability to coordinate technical work across service teams, enterprise providers, carriers, equipment vendors, and Government stakeholders. Understanding of change management, incident response, security patching, configuration management, and knowledge management practices. Strong communication, customer service, troubleshooting, and organizational skills. Public Trust Requirement: Tier 4 Public Trust (High Risk/Sensitive) is required to Start Company Description Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch
11/06/2026
Full time
Job Description Job Description Dexian Government Solutions is seeking a Telecommunications Specialist III to support our EPA BSMD proposal effort. This position serves as the service area lead for voice telecommunications, neutral host in-building wireless and Distributed Antenna Systems (DAS), and audiovisual/video teleconferencing (A/V/VTC) services. The Telecommunications Specialist III provides technical leadership and hands-on support for the design, installation, configuration, testing, operation, maintenance, and documentation of communications systems. The role coordinates with Government stakeholders, enterprise service providers, carriers, vendors, and other technical teams to maintain reliable services and deliver approved system improvements. Job DutiesTechnical Leadership and Service Coordination Lead daily service area activities, coordinate dependencies across technical teams, and support staffing coverage, knowledge transfer, and cross-training. Review customer requirements and recommend changes to communications architecture, equipment, and service delivery. Coordinate change planning, maintenance activities, and escalations with Government representatives, Technical Account Managers, enterprise providers, and supporting contractors. Maintain compliance with customer, agency, industry, security, and privacy standards. Configure operating systems and security patches for supported host and distributed communications systems and implement incident response procedures within assigned authority. Voice Telecommunications Plan and coordinate installation, maintenance, repair, upgrades, configuration, operation, and documentation of delegated voice, fax, telephone switch, voicemail, and interconnect services. Perform authorized moves, additions, changes, troubleshooting, and service-location documentation. Install, program, and maintain common telecommunications equipment, including analog phones, fax machines, overhead paging systems, alarm and monitoring circuits, and special-purpose circuits. Support telecommunications connectivity for health and safety systems, including Area of Rescue Assistance devices and designated analog phones. Restore dial-tone connectivity for outdoor duress stations and elevator emergency communication devices when required. Coordinate circuit orders, service activation, number porting, repairs, and escalations with carriers and enterprise service providers. Maintain inventories of lines, extensions, devices, voicemail boxes, trunks, circuits, and demarcation points. Use EPA's eBusiness application for authorized order processing, project management, and billing documentation. Route enterprise-managed functions, including designated softphone, voicemail, handset, and Avaya G450 activities, through the appropriate enterprise team unless expressly delegated. Coordinate with the managed services contractor for enterprise voice systems (for example, ACM and AAM hosted at RTP), submit higher-tier tickets or work requests as required, and perform local programming and administration of delegated gateways and phones through approved web portals and processes. Distributed Antenna Systems and In Building Wireless Inspect and test DAS equipment, campus distribution systems, antennas, connectors, and supporting uninterruptible power supplies. Perform carrier signal-strength checks, visual inspections, interference and loss isolation, and final coverage assessments. At Cincinnati, identify deficiencies and coordinate Government escalation to the outside neutral host vendor. At Research Triangle Park, install, integrate, test, maintain, and optimize authorized DAS equipment and supporting infrastructure, complying with applicable codes and manufacturer requirements. Maintain an RTP received signal strength indicator (RSSI) greater than 85 dBm across approximately 95% of the covered receiving area. Prepare annual campus heat-map overlays, post-activation coverage plots, preventive maintenance records, and service-restoration verification. Develop requested installation, upgrade, and expansion recommendations, including engineering requirements and project implementation approaches. Begin additional neutral host work only after receiving written Government technical direction. Audiovisual and Video Teleconferencing Provide end-to-end support for designated A/V and VTC rooms, including endpoints, codecs, digital signal processors, microphones, speakers, cameras, displays, projectors, control processors, and scheduling panels. Consult with customers and engineer, install, configure, program, test, and troubleshoot VTC solutions and associated equipment; coordinate with external VTC integrators and manufacturers when directed, and apply approved device naming, addressing, and labeling conventions. Prepare design packages containing scaled room layouts, signal-flow and network diagrams, rack elevations, equipment locations, bills of materials, power and heat-load summaries, cable schedules, and facility modification cost estimates. Apply documented quality assurance and quality control procedures, including peer reviews, design checklists, commissioning plans, and acceptance testing; maintain evidence of QA/QC adherence for each project. Install, relocate, remove, and document VTC endpoints and peripherals; maintain room-level configuration baselines and equipment inventories. Facilitate virtual meetings, conferences, and events through pre-event testing, run-sheet preparation, user assistance, onsite monitoring when directed, and timely troubleshooting. Train users and maintain operating procedures, training guides, and version-controlled as-built drawings. Coordinate enterprise conferencing, call-control, network quality-of-service, and identity integration issues with the responsible enterprise teams. Recommend Government-approved improvements to reliability, usability, accessibility, monitoring, firmware management, lifecycle planning, and RF/acoustic performance. Change Management Documentation and Reporting Track incidents, requests, and service activities in the designated IT service management tool. Execute approved changes within established maintenance windows using tested rollback plans and post-implementation reviews, as applicable. Coordinate structured cabling and physical-layer work with the Data Telecommunications Support team. Maintain configuration baselines, engineering drawings, test results, approvals, knowledge articles, and acceptance documentation in the designated repository. Provide telecommunications, DAS coverage, and VTC usage and performance reports according to contractual requirements. Protect personally identifiable information and maintain required Government access to technical documentation. Required Qualifications Bachelor's degree (BS/BA). Ability to obtain and maintain the required Tier 4 Public Trust determination. Demonstrated ability to install, configure, operate, troubleshoot, and maintain voice and data communications hardware and software. Technical knowledge of voice telecommunications, DAS/in-building wireless, and A/V/VTC systems relevant to the assigned service area. Ability to develop technical designs, configuration records, engineering drawings, operating procedures, and test documentation. Ability to coordinate technical work across service teams, enterprise providers, carriers, equipment vendors, and Government stakeholders. Understanding of change management, incident response, security patching, configuration management, and knowledge management practices. Strong communication, customer service, troubleshooting, and organizational skills. Public Trust Requirement: Tier 4 Public Trust (High Risk/Sensitive) is required to Start Company Description Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch
RITTER COMMUNICATIONS HOLDINGS, LLC
Little Rock, Arkansas
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
11/06/2026
Full time
Job Description Job Description Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we deliver high-speed internet, voice, and technology solutions that help homes, businesses, and communities thrive. While our network spans a broad geographic area, our commitment remains local. We believe in building lasting relationships, providing exceptional service, and investing in the communities where we live and work. General Summary: The Fiber Splicer plays a vital role in ensuring quality and timely delivery of telecommunications services to our customers. This position is responsible for reading and interpreting schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper for new construction and new service installations. The role also maintains, troubleshoots, and repairs damaged cable and related issues in the outside plant network. Essential Job Functions: Works with Project Managers and/or OSP Engineers to perform splicing as directed; Provides detailed reports of field splicing activity; Preps cable and performs fusion splices for aerial and underground applications; Ensures all splice closures and termination points are airtight and free of moisture; Installs protectors and demarcation equipment at customer premise; Inspects and maintains vaults, mini-vaults, and manholes; Installs actives and passives (nodes, amplifiers, taps, splitters, power inserts); Demonstrates appropriate Customer Service Skills, especially ability to collaborate effectively with landowners and utility service providers; Performs manual excavations, including utility exposure, transition, and termination; Ensures proper bonding and grounding of aerial and underground plant; Performs all work in accordance with industry and Company standards and per all government regulations including OSHA, DOT, FCC, etc.; Tracks and enters time for projects as required; Participates in on-call rotation and occasionally performs work during scheduled maintenance windows at nonpeak hours; Travels to customer sites, project areas, business related events, and other Ritter Communications locations; Performs all other related duties as assigned by management. Knowledge, Skills, and Abilities: Thorough understanding of telecommunication construction practices including: Fiber and cable installation practices and procedures; Identifying individual fiber cables at splice and node locations; Fiber optic splice enclosure handling and maintenance practices; Depth/distance requirements; Marking and/or identifying cable routes/types; Work area restoration and easement/Right of way management 90-volt HFC network operations and parameters; Emergency service restoration procedures and practices Up-to-date on RUS and NEC Standards and FCC, OSHA, and DOT regulations; Knowledgeable of company products, services, policies and procedures; Ability to use all functions of RF meters, optical meters, spectrum analyzer, TDR, OTDR, volt/ohm/amp meters, and monitoring software; Basic PC software skills including Outlook, Excel, Word, Auto Cad Map Viewer; Skill in reading cable schematics, fiber count reports, and verification reports; Ability to communicate with co-workers and various business contacts in a professional and courteous manner; Ability to follow detailed instructions for complex tasks; Ability to read and interpret documents such as maps, staking sheets, and cable schematics, fiber count reports, and verification reports; Ability to pay close attention to detail; Ability to work independently and make sound technical decisions using information at hand; Ability to effectively function as a collaborator; Ability to pass DOT certification; Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record. Education and Experience: High School diploma or equivalent plus 5 years of experience in telecommunications construction or maintenance operations required. Minimum of 3 years of experience splicing fiber preferred. Rightfiber is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We strive to maintain a drug-free workplace. We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
Job Description Job Description Your Role at a Glance The Manager of the Mastercam Center for Advanced Manufacturingleads the team and the day-to-day operations, development, and continuous improvement of the Mastercam Center for Advanced Manufacturing, including the Digital Manufacturing Engineeringspaces and Manufacturing Lab. The role turns the center into a practical, customer-relevant environment for demonstrating the complete manufacturing lifecycle: consultation, design, process planning, programming, machining, inspection, analysis, and delivery of a finished part. This position manages a multidisciplinary technical team and works cross-functionally with Product Management, R&D, Customer Success, Applications, Marketing, Strategy, Partnership, Commercial teams, and Sandvik business areas. The manager ensures the center remains safe, current, credible, productive, and demonstration-ready while supporting product validation, benchmarking, customer engagement, training, application engineering, marketing initiatives, content production, and strategic manufacturing initiatives. How You'll Drive Success Leadership & Team Development Lead, coach, and develop the team, establishing clear priorities, measurable goals, performance expectations, and development plans. Plan team capacity and assign work across product validation, customer projects, demonstrations, training, benchmarking, manufacturing services, and internal engineering requests. Build cross-training and succession plans for critical programming, machining, metrology, automation, and digital manufacturing capabilities. Participate in recruiting and selection activities; onboard new team members and maintain a strong technical learning culture. Promote collaboration, curiosity, accountability, customer focus, continuous improvement, and a safety-first mindset. Center for Advanced Manufacturing Operations Own the day-to-day operation, readiness, scheduling, utilization, and presentation of the Digital Manufacturing and Engineering spaces and Manufacturing Lab. Maintain a published schedule and transparent intake and prioritization process for customer demonstrations, product testing, training, application engineering, content creation, partner activity, and manufacturing projects. Establish and maintain standard work for programming, setup, machining, inspection, documentation, material handling, preventive maintenance, and housekeeping. Ensure equipment, software, tooling, work-holding, metrology systems, and supporting infrastructure are available, maintained, calibrated where required, and ready for safe use. Monitor utilization, project flow, equipment availability, quality, cost, and delivery performance; identify and implement improvements. Coordinate planned maintenance, service, installation, commissioning, and technology refresh activity with internal stakeholders and external partners. Digital Manufacturing Engineering & Product Validation Partner with Product Management and R&D to test and validate Mastercam capabilities using representative parts, machines, materials, tooling, and production workflows. Develop repeatable benchmarks, test plans, acceptance criteria, and documented results for software, post processors, machine environments, integrations, and emerging manufacturing technologies. Capture real-world findings and provide structured, prioritized, reproducible feedback to Product Management and R&D. Support beta testing, proof-of-concept work, customer issue reproduction, and technical investigations that benefit from physical manufacturing validation. Ensure Mastercam is the primary CAM toolset used within the center while supporting integrated Sandvik and approved partner solutions where they strengthen the end-to-end workflow. Protect customer- and partner-supplied technical data in accordance with company data handling, cybersecurity, intellectual property, and export control requirements. Digital Thread & Manufacturing Intelligence Advance connected workflows across design, process planning, CAM programming, simulation, post processing, machine execution, inspection, analytics, and closed-loop feedback. Partner IT, Product, and Sandvik teams to implement appropriate machine connectivity, data collection, dashboards, and manufacturing intelligence capabilities. Evaluate practical applications of digital twins, automation, robotics, machine monitoring, additive manufacturing, AI-assisted workflows, and connected equipment. Use manufacturing data and lessons learned to improve operations, demonstrations, product feedback, and customer-facing use cases. Promote an open, integrated ecosystem that demonstrates how Mastercam and Sandvik offerings work with complementary third-party technologies. Customer, Partner & Industry Engagement Serve as a technical ambassador for the Center for Advanced Manufacturing during customer visits, executive briefings, partner demonstrations, internal events, and industry engagements. Work with Commercial, Customer Success, Applications, and Marketing teams to translate customer needs into credible demonstrations, proof-of-concept projects, and technical experiences. Manage day-to-day technical relationships with machine tool builders, tooling suppliers, work-holding providers, automation companies, metrology partners, software vendors, and educational institutions. Coordinate partner equipment, training, service, demonstration, and joint-content commitments in alignment with approved agreements. Represent Mastercam professionally at customer sites, partner facilities, trade shows, conferences, and industry events as required. Manufacturing Projects & Quality Oversee internal and external manufacturing projects performed in the center from intake and estimation through planning, execution, inspection, documentation, and closeout. Ensure jobs are properly scoped, prioritized, scheduled, resourced, and completed in accordance with agreed technical, quality, cost, and delivery expectations. Maintain appropriate inspection plans, measurement records, quality reports, job documentation, and traceability. Lead root-cause analysis and corrective action for quality escapes, equipment-related issues, process failures, and recurring technical problems. Balance demonstration, engineering, and manufacturing-service demands without compromising product validation, customer commitments, safety, or quality. Safety, Compliance & Risk Management Maintain a safe manufacturing and demonstration environment and ensure compliance with established Mastercam and Sandvik EHS requirements. Ensure employees, contractors, partners, and visitors receive required orientation, training, personal protective equipment, and supervision before entering or working in controlled areas. Maintain machine-specific work instructions, risk assessments, lockout/tagout expectations, chemical documentation, and safe operating procedures. Report incidents, near misses, hazards, and equipment concerns promptly; support investigations and corrective actions through closure. Maintain required records and coordinate with the Director of Advanced Manufacturing, Facilities & EHS or SVP of Operations on audits, inspections, emergency response, waste handling, and regulatory requirements. Exercise stop-work authority when conditions are unsafe or required controls are not in place. Budget, Planning & Reporting Develop and manage the operating budget for the Digital Manufacturing Engineering team and Mastercam Center for Advanced Manufacturing in coordination with the Finance department. Prepare equipment, software, tooling, and technology investment requests supported by business need, total cost of ownership, capability impact, and implementation plans. Maintain a capability roadmap that aligns investments and team development with Mastercam product strategy, customer needs, and Sandvik priorities. Provide regular reporting on utilization, project portfolio, capability development, customer and partner activity, product-validation findings, safety, budget, risks, and improvement actions. Perform other duties as needed. The Talents We're Seeking Education Bachelor's degree in manufacturing engineering, mechanical engineering, industrial engineering, mechatronics, industrial technology, or a related field strongly preferred, or equivalent relevant experience. Professional certification or advanced training in a relevant discipline preferred, such as Certified Manufacturing Engineer, Lean Six Sigma, PMP, OSHA 30, or equivalent technical credentials. Required Skills Minimum of 8 years of progressive experience in manufacturing engineering, CNC programming, applications engineering, manufacturing operations, product validation, or advanced manufacturing, including at least 3 years of direct or indirect people leadership. Demonstrated working knowledge of CNC machining and CAM programming across multiple machine types, including 3-, 4-, and 5-axis milling, turning, and mill-turn; Mastercam proficiency strongly preferred. Experience leading work in a manufacturing environment, applications center, demonstration center, prototype environment, or comparable advanced manufacturing operation. Experience supporting software testing, product validation, benchmarking, customer demonstrations, proof-of-concept work, or engineering investigations. Working knowledge of tooling . click apply for full job details
11/06/2026
Full time
Job Description Job Description Your Role at a Glance The Manager of the Mastercam Center for Advanced Manufacturingleads the team and the day-to-day operations, development, and continuous improvement of the Mastercam Center for Advanced Manufacturing, including the Digital Manufacturing Engineeringspaces and Manufacturing Lab. The role turns the center into a practical, customer-relevant environment for demonstrating the complete manufacturing lifecycle: consultation, design, process planning, programming, machining, inspection, analysis, and delivery of a finished part. This position manages a multidisciplinary technical team and works cross-functionally with Product Management, R&D, Customer Success, Applications, Marketing, Strategy, Partnership, Commercial teams, and Sandvik business areas. The manager ensures the center remains safe, current, credible, productive, and demonstration-ready while supporting product validation, benchmarking, customer engagement, training, application engineering, marketing initiatives, content production, and strategic manufacturing initiatives. How You'll Drive Success Leadership & Team Development Lead, coach, and develop the team, establishing clear priorities, measurable goals, performance expectations, and development plans. Plan team capacity and assign work across product validation, customer projects, demonstrations, training, benchmarking, manufacturing services, and internal engineering requests. Build cross-training and succession plans for critical programming, machining, metrology, automation, and digital manufacturing capabilities. Participate in recruiting and selection activities; onboard new team members and maintain a strong technical learning culture. Promote collaboration, curiosity, accountability, customer focus, continuous improvement, and a safety-first mindset. Center for Advanced Manufacturing Operations Own the day-to-day operation, readiness, scheduling, utilization, and presentation of the Digital Manufacturing and Engineering spaces and Manufacturing Lab. Maintain a published schedule and transparent intake and prioritization process for customer demonstrations, product testing, training, application engineering, content creation, partner activity, and manufacturing projects. Establish and maintain standard work for programming, setup, machining, inspection, documentation, material handling, preventive maintenance, and housekeeping. Ensure equipment, software, tooling, work-holding, metrology systems, and supporting infrastructure are available, maintained, calibrated where required, and ready for safe use. Monitor utilization, project flow, equipment availability, quality, cost, and delivery performance; identify and implement improvements. Coordinate planned maintenance, service, installation, commissioning, and technology refresh activity with internal stakeholders and external partners. Digital Manufacturing Engineering & Product Validation Partner with Product Management and R&D to test and validate Mastercam capabilities using representative parts, machines, materials, tooling, and production workflows. Develop repeatable benchmarks, test plans, acceptance criteria, and documented results for software, post processors, machine environments, integrations, and emerging manufacturing technologies. Capture real-world findings and provide structured, prioritized, reproducible feedback to Product Management and R&D. Support beta testing, proof-of-concept work, customer issue reproduction, and technical investigations that benefit from physical manufacturing validation. Ensure Mastercam is the primary CAM toolset used within the center while supporting integrated Sandvik and approved partner solutions where they strengthen the end-to-end workflow. Protect customer- and partner-supplied technical data in accordance with company data handling, cybersecurity, intellectual property, and export control requirements. Digital Thread & Manufacturing Intelligence Advance connected workflows across design, process planning, CAM programming, simulation, post processing, machine execution, inspection, analytics, and closed-loop feedback. Partner IT, Product, and Sandvik teams to implement appropriate machine connectivity, data collection, dashboards, and manufacturing intelligence capabilities. Evaluate practical applications of digital twins, automation, robotics, machine monitoring, additive manufacturing, AI-assisted workflows, and connected equipment. Use manufacturing data and lessons learned to improve operations, demonstrations, product feedback, and customer-facing use cases. Promote an open, integrated ecosystem that demonstrates how Mastercam and Sandvik offerings work with complementary third-party technologies. Customer, Partner & Industry Engagement Serve as a technical ambassador for the Center for Advanced Manufacturing during customer visits, executive briefings, partner demonstrations, internal events, and industry engagements. Work with Commercial, Customer Success, Applications, and Marketing teams to translate customer needs into credible demonstrations, proof-of-concept projects, and technical experiences. Manage day-to-day technical relationships with machine tool builders, tooling suppliers, work-holding providers, automation companies, metrology partners, software vendors, and educational institutions. Coordinate partner equipment, training, service, demonstration, and joint-content commitments in alignment with approved agreements. Represent Mastercam professionally at customer sites, partner facilities, trade shows, conferences, and industry events as required. Manufacturing Projects & Quality Oversee internal and external manufacturing projects performed in the center from intake and estimation through planning, execution, inspection, documentation, and closeout. Ensure jobs are properly scoped, prioritized, scheduled, resourced, and completed in accordance with agreed technical, quality, cost, and delivery expectations. Maintain appropriate inspection plans, measurement records, quality reports, job documentation, and traceability. Lead root-cause analysis and corrective action for quality escapes, equipment-related issues, process failures, and recurring technical problems. Balance demonstration, engineering, and manufacturing-service demands without compromising product validation, customer commitments, safety, or quality. Safety, Compliance & Risk Management Maintain a safe manufacturing and demonstration environment and ensure compliance with established Mastercam and Sandvik EHS requirements. Ensure employees, contractors, partners, and visitors receive required orientation, training, personal protective equipment, and supervision before entering or working in controlled areas. Maintain machine-specific work instructions, risk assessments, lockout/tagout expectations, chemical documentation, and safe operating procedures. Report incidents, near misses, hazards, and equipment concerns promptly; support investigations and corrective actions through closure. Maintain required records and coordinate with the Director of Advanced Manufacturing, Facilities & EHS or SVP of Operations on audits, inspections, emergency response, waste handling, and regulatory requirements. Exercise stop-work authority when conditions are unsafe or required controls are not in place. Budget, Planning & Reporting Develop and manage the operating budget for the Digital Manufacturing Engineering team and Mastercam Center for Advanced Manufacturing in coordination with the Finance department. Prepare equipment, software, tooling, and technology investment requests supported by business need, total cost of ownership, capability impact, and implementation plans. Maintain a capability roadmap that aligns investments and team development with Mastercam product strategy, customer needs, and Sandvik priorities. Provide regular reporting on utilization, project portfolio, capability development, customer and partner activity, product-validation findings, safety, budget, risks, and improvement actions. Perform other duties as needed. The Talents We're Seeking Education Bachelor's degree in manufacturing engineering, mechanical engineering, industrial engineering, mechatronics, industrial technology, or a related field strongly preferred, or equivalent relevant experience. Professional certification or advanced training in a relevant discipline preferred, such as Certified Manufacturing Engineer, Lean Six Sigma, PMP, OSHA 30, or equivalent technical credentials. Required Skills Minimum of 8 years of progressive experience in manufacturing engineering, CNC programming, applications engineering, manufacturing operations, product validation, or advanced manufacturing, including at least 3 years of direct or indirect people leadership. Demonstrated working knowledge of CNC machining and CAM programming across multiple machine types, including 3-, 4-, and 5-axis milling, turning, and mill-turn; Mastercam proficiency strongly preferred. Experience leading work in a manufacturing environment, applications center, demonstration center, prototype environment, or comparable advanced manufacturing operation. Experience supporting software testing, product validation, benchmarking, customer demonstrations, proof-of-concept work, or engineering investigations. Working knowledge of tooling . click apply for full job details
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/05/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Carolina Restoration Services of North Carolina Inc
Morrisville, North Carolina
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PIfdfb07cc5-
11/02/2026
Full time
Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: Health, Vision, Dental insurance Retirement plan with company match Paid time-off Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: Professionally represent the company's Purpose and Core Values Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. Provide timely communications with customers, insurance adjusters and agents. Organize and manage multiple emergency service mitigation projects simultaneously. Create invoices for completed jobs and submit per company invoicing protocol. Maintain acceptable sales levels and profit margins. Responsible for managing crews, overseeing quality and ensuring excellent customer service. Generate daily Work Orders; assign jobs and coordinate crews. Assure all team members are working according to industry standards and protocols. Make sure the job site is broom clean, safe, and secure at all times. Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: Standing - For sustained periods of time Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Balancing - Maintaining body equilibrium to prevent falling. Stooping - Bending body downward and forward by bending spine at the waist. Kneeling - Bending legs at knee to come to a rest on knee or knees. Crouching - Bending body downward and forward by bending leg and spine. Crawling - Moving about on hands and knees or hands and feet. Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: Weather and temperature changes. Noise Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. 5+ years in the insurance property restoration industry Project management experience in the construction or insurance property restoration IICRC certifications in WRT and ASD Well versed writing insurance claim estimates using Xactimate estimating software. Proficiency in Xactimate Intermediate Microsoft Office user; Excel, Word, and Outlook Experience with DASH software a PLUS! Ability to lead/motivate and manage others on a daily basis in a positive manner. Effective organizational, stress and time management skills; proven ability to multi-task Excellent communication skills with people from all walks of life Professional appearance and demeanor Self-motivated, responsible, and accountable Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PIfdfb07cc5-
Mobile Communications America Inc
Jonesboro, Arkansas
Job Description Job Description MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Western region of Maryland to support our fast-growing MSS (Voice) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Install, program, maintain, troubleshoot, and repair land mobile radio (LMR) systems and related communications equipment for public safety, healthcare, educational institutions, utilities, manufacturing, and other customer markets. Design and upgrade customer systems to the latest technologies and solutions. Conduct minor modifications to electronic circuitry per customer request and/or deploy factory software/firmware updates. Provide technical support and communicate effectively with customers regarding system performance, maintenance, and repair needs. Assist and collaborate well with the team, the Service Manager, and the customer. Complete service tickets, work orders, and technical documentation accurately and within established timelines. Demonstrate a willingness to learn and be mentored in new technology in communications and equipment. Adhere to company safety standards, quality requirements, and established service procedures. Participate in an on-call rotation to provide after-hours emergency support as needed. Perform other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters. Understanding of / willingness to learn two-way radio theory. Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus. Team-focused with a passion to meet customer needs. Strong customer service, communication, and interpersonal skills, with the ability to work effectively with customers, vendors, and internal teams. Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred; equivalent combination of education, certifications, military training, and relevant experience will be considered. Valid driver's license required. Ability to pass applicable background screening, drug testing, and motor vehicle record requirements. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required. First shift hours are Monday-Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. TRAVEL REQUIREMENTS: This role primarily supports customers throughout the Western region of Maryland and surrounding areas. Traveling to job sites is required to meet company and customer needs. A company take-home vehicle is provided. Must have a valid driver's license and maintain a driving record that complies with the Company's policies and procedures. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turnkey systems, products, and services, including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA also has strategic partnerships with over 1,000 major manufacturers, offering an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service is not just a motto for MCA; it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."
10/31/2026
Full time
Job Description Job Description MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Western region of Maryland to support our fast-growing MSS (Voice) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Install, program, maintain, troubleshoot, and repair land mobile radio (LMR) systems and related communications equipment for public safety, healthcare, educational institutions, utilities, manufacturing, and other customer markets. Design and upgrade customer systems to the latest technologies and solutions. Conduct minor modifications to electronic circuitry per customer request and/or deploy factory software/firmware updates. Provide technical support and communicate effectively with customers regarding system performance, maintenance, and repair needs. Assist and collaborate well with the team, the Service Manager, and the customer. Complete service tickets, work orders, and technical documentation accurately and within established timelines. Demonstrate a willingness to learn and be mentored in new technology in communications and equipment. Adhere to company safety standards, quality requirements, and established service procedures. Participate in an on-call rotation to provide after-hours emergency support as needed. Perform other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters. Understanding of / willingness to learn two-way radio theory. Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus. Team-focused with a passion to meet customer needs. Strong customer service, communication, and interpersonal skills, with the ability to work effectively with customers, vendors, and internal teams. Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred; equivalent combination of education, certifications, military training, and relevant experience will be considered. Valid driver's license required. Ability to pass applicable background screening, drug testing, and motor vehicle record requirements. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required. First shift hours are Monday-Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules. TRAVEL REQUIREMENTS: This role primarily supports customers throughout the Western region of Maryland and surrounding areas. Traveling to job sites is required to meet company and customer needs. A company take-home vehicle is provided. Must have a valid driver's license and maintain a driving record that complies with the Company's policies and procedures. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turnkey systems, products, and services, including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA also has strategic partnerships with over 1,000 major manufacturers, offering an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service is not just a motto for MCA; it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details