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Job Description Job Description Business Intelligence (BI) Systems Analyst Industry: Manufacturing Department: Finance / Information Technology Employment Type: Full-Time, Onsite Location: Branford, CT. Salary Range: $80,000-$90,000/year Work schedule: Monday-Thursday: Arrive in office between 6-9am. Mandatory 9 hour work day. Fridays: 6-1, or 9-4. Every other Friday off. Position Overview Our client, an established manufacturing company, is seeking a Business Intelligence (BI) Systems Analyst to support business intelligence, data analytics, ERP administration, and reporting automation across the organization. This position plays a key role in transforming complex business and operational data into meaningful, actionable insights that support strategic decision-making and operational efficiency. The ideal candidate will have a strong background in SQL, Oracle databases, Power BI, and ERP systems , along with experience working in a manufacturing environment. This individual will collaborate with Finance, IT, Operations, and other departments to improve data accessibility, automate reporting, optimize business processes, and support ongoing systems initiatives. Key Responsibilities Business Intelligence & Data Analytics Develop, maintain, and automate dashboards, reports, and data visualizations using Power BI and other business intelligence tools. Translate business requirements into meaningful KPIs, operational metrics, and actionable reporting solutions. Utilize SQL and Oracle databases to extract, analyze, validate, and organize business data. Partner with cross-functional teams to identify opportunities for process improvements through data analysis. Support real-time reporting and maintain digital dashboards and associated workstations. Present findings, reports, and recommendations to departmental leadership. ERP Systems & Data Management Support ERP system administration, configuration, customization, and ongoing optimization. Serve as an ERP super-user, assisting departments with system functionality, troubleshooting, and process improvements. Plan and execute data cleansing, validation, and migration projects. Support third-party software integrations and system enhancements. Maintain accurate systems documentation, reporting procedures, and data management processes. Identify and recommend technology solutions that improve business efficiency and data accessibility. Technical Support & Cross-Functional Collaboration Collaborate with Finance, IT, Operations, and other business functions to support reporting and systems initiatives. Provide technical expertise and analytical support for departmental projects. Train employees on ERP functionality, reporting tools, and accessing business information. Coordinate with external IT managed services providers to assist with general IT maintenance, troubleshooting, and end-user support. Work closely with international colleagues, including teams based in the United Kingdom. Ensure systems and processes comply with applicable regulatory requirements and cybersecurity standards. Manage multiple projects while meeting established deadlines. Qualifications & Experience Required Bachelor's degree in Management Information Systems (MIS), Computer Science, Business Administration, Information Technology, or a related field. Minimum of 3 years of experience in a Business Intelligence Analyst, Systems Analyst, ERP Analyst, or similar position. Minimum of 3 years of experience working within a manufacturing environment. Strong proficiency in SQL, including querying and analyzing data. Experience working with Oracle databases. Hands-on experience developing dashboards and reports using Microsoft Power BI. Experience supporting ERP systems, including administration, configuration, reporting, or troubleshooting. Strong analytical, critical-thinking, and problem-solving abilities. Excellent organizational and time-management skills with the ability to manage multiple priorities independently. Strong written and verbal communication skills with the ability to explain technical information to nontechnical stakeholders. Ability to collaborate effectively with cross-functional teams. Preferred Experience with IFS ERP software. Experience with data migration, data cleansing, and system integrations. Familiarity with manufacturing operations, production reporting, inventory management, or supply chain analytics. Experience developing automated reporting solutions and real-time operational dashboards. Experience supporting international business operations. Additional Information Work Environment: Professional office environment. Travel: Occasional travel may be required. Collaboration: Regular interaction with internal departments, international colleagues, and external IT service providers. Why Consider This Opportunity? This position offers the opportunity to combine business intelligence, ERP systems, and data analytics within a manufacturing organization. The successful candidate will have a direct impact on reporting automation, data-driven decision-making, operational improvements, and systems optimization.

Job Description Job Description MANAGER, DATA BUSINESS INTELLIGENCE Job Code:MGRDBI Reports To: Director, Data Services & Business Intelligence Base Location: AZ or CO Work Status: Virtual Office Minimum Starting Monthly Range: $7,599 Hiring Range (Monthly Pay): $7,599 - $8,750 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Extremely High Summary: The Manager, Data Business Intelligence is responsible for all Contexture business intelligence development, implementation, and maintenance. The Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts and Data Visualization Analyst. This position will have design responsibility for projects related to Contexture's reporting visualization platform, and will assist with planning, coordination, management, and implementation of business intelligence, including visualization and analytics, activities for both internal and external customers. This position is responsible for ensuring that direct reports have the appropriate knowledge and understanding of the underlying technologies and standards to provide effective and efficient development, implementation, and support for all assigned business intelligence, including data visualization and analytics activities. This individual will serve as a technical expert for internal and external stakeholders as it relates to business intelligence solutions offered by Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Coordinates with the other Contexture departments to ensure that all HIE/HIT reporting products are delivered on time, error-free and that they meet organizational and customer service expectations. Oversee delivery of rapid, actionable insights to accelerate decision-making across business units. Supports and implements strategic business plans and processes to support the successful management of Contextures BI programs. Provides daily supervision and management of assigned staff, maintain allocated staffing levels including leading recruitment efforts and creating on-boarding plans for new or transferred employees. Provides mentoring, coaching, and educational activities to support employee development that aligns with organizational goals and objectives. Reviews and helps implement policies and procedures which foster and sustain best practices for the department's data, visualization, and business intelligence use case development methodologies, including project initiation, planning, execution, control and closing. Prioritizes team goals and tactics ensuring that the activities of the group are in line with organizational goals and objectives, customer project commitments and expectations. Tracks and monitors key inter- and intra-project variables and distribute key project information to direct reports. Assesses and escalates risks relative to assigned projects and participate in the development and implementation of mitigation plans, with appropriate escalation to leadership, as needed. Controls activities related to the management of assigned implementation projects to bring the projects to a timely close and transition the client appropriately. Ensures that proactive communications with internal and external customers are conducted periodically regarding progress during implementation period and aids as needed. Designs and develops business intelligence standards for use across multiple data projects. Designs and consults on underlying data architecture for use across multiple data business intelligence projects. Assists with the evaluation and testing of emerging technologies used for business intelligence including data visualizations In conjunction with data governance team, utilizes the library of all required standard vocabularies and nomenclatures used in normalizing inbound and outbound data used for business intelligence projects. Monitor and maintain the performance of data visualization tools to ensure reliable and efficient reporting across business units. Assists with the review and implementation of strategic business plans, processes, and other necessary project documents to support the successful management and continuous process improvement of Contexture's data business intelligence programs. Maintains, enhances, and broadens knowledge and skills related to business intelligence and data access tools and applications and industry best practices. Supports and contributes to the organization's culture in a way that allows staff to feel appreciated, included and valued. Performs other related duties as assigned. Skills Prior leadership experience in delivery of business intelligence including but not limited to data visualizations, including experience leading data structure and report development efforts. Ability to explain complex data concepts to stakeholders, including internal and external customers. Demonstrated ability in leading a cross-functional teams to deliver results on complex issues. Ability to positively interact with a diverse set of external and internal customers helping them achieve unique applications of health information technologies. Knowledge of healthcare informatics and applications across the full continuum of care Extensive knowledge and experience in the capabilities to use and transform data into useful information for evaluation of performance, standardization, and quality of system performance. Experience in design, implementation, and maintenance of healthcare data evaluation systems. Advanced experience in the use modern business intelligence tools such as Tableau, PowerBI, SAP Business Objects, and QlickView to enhance business understanding through artistic, simple, and concise data storytelling. Demonstrated experience working with relational and/or hierarchical, big data databases (Mongo/SQL). Working knowledge of HL7, C-CDA, XCA and XDS.b standards and protocols as they relate to data reporting and business intelligence such as a data visualization. Strong working knowledge and application of healthcare clinical codes sets such as LOINC, SNOMED, CPT, ICD, RxNorm, etc. Ability to anticipate problems and take decisive action, giving regard to impact on all stakeholders. Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed. Ability to develop, test and operationalize business intelligence projects effectively and efficiently. Ability to convey a strong presence and professional image. Ability to work in a fast-paced and rapidly changing environment and consistently meet strict deadlines. Ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships. Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred. Education/Experience Minimum of 5+ years of experience in the design, development, maintenance, and support of health system performance measurement structures to include process, outcome, value-based payment, and patient experience metrics development and uses. Experience in leading and managing cross functional technical and user-based teams desired. Bachelor's Degree required in Information Technology, Computer Science, Business Administration, or related field required; equivalent directly related work experience may be considered in lieu of a degree. Master's Degree in Healthcare Administration or Business Administration, preferred. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: . click apply for full job details

Job Description Job Description Security Operations (SecOps) Engineer Active Secret Clearance Required Location: Hybrid - Must reside near a primary DISA DHMC site Possible Locations: Oklahoma City, OK Montgomery, AL Ogden, UT Mechanicsburg, PA Travel: Yes - Weekly travel to DISA locations (you will work out of your local DISA site when not traveling) Salary Range: $110,000 - $145,000 Position Summary: We are seeking a Security Operations (SecOps) Engineer to support federal cybersecurity initiatives across enterprise and cloud environments. This role combines hands-on security engineering, operational monitoring, and compliance support to ensure systems remain secure, observable, and audit-ready throughout their lifecycle. The ideal candidate will have strong experience with Elastic / ELK Stack technologies , security monitoring, and federal compliance frameworks. This role partners closely with DevOps, SRE, and compliance teams to integrate detection, response, and automation into production systems. Key Responsibilities: Security Operations & Monitoring Monitor, investigate, and respond to security alerts and incidents using Elastic Security (SIEM/XDR) Design, deploy, and maintain the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) Develop and tune detection rules, dashboards, and alerting workflows Conduct threat hunting and advanced log analysis Vulnerability & Patch Management Perform vulnerability scanning and analysis using tools such as ACAS / Tenable Track and remediate vulnerabilities in accordance with federal timelines Coordinate patching and mitigation efforts with infrastructure and application teams Compliance & Continuous Monitoring Implement and maintain controls aligned with NIST 800-53, FISMA, and FedRAMP Support ATO (Authority to Operate) activities including documentation and evidence collection Produce compliance and CDM reporting using Elastic dashboards and data feeds Secure Engineering & Automation Integrate security monitoring and logging into CI/CD pipelines and Infrastructure-as-Code Automate ingestion, enrichment, and response workflows using Python, Bash, or PowerShell Enforce secure configuration baselines (STIGs, CIS benchmarks) Collaboration & Risk Management Partner with DevOps and SRE teams to embed security observability into system design Advise stakeholders on risk posture, detections, and mitigation strategies Communicate technical findings to both technical and non-technical audiences Requirements Hands-on production experience with the Elastic Stack (ELK) Direct experience using Elastic Security as a SIEM/XDR platform Log pipeline design, parsing, enrichment, and lifecycle management Security event monitoring, alert triage, and incident response Linux and Windows security administration Scripting or automation experience ( Python, Bash, or PowerShell ) Experience in cloud or hybrid environments (AWS, Azure, GCP, or GovCloud) Security & Compliance Knowledge Strong familiarity with: NIST 800-53, 800-61, 800-137 FISMA federal cybersecurity requirements FedRAMP control implementation and monitoring Experience supporting audits, assessments, or ATO packages Active Secret Clearance Preferred Qualifications: Experience deploying Elastic in DoD or federal environments Integration with cloud-native logging tools (CloudTrail, Azure Monitor, GCP Logs) Familiarity with DevSecOps and Site Reliability Engineering (SRE) practices Container and Kubernetes security experience Certifications (Preferred) Elastic Certified Engineer or Analyst Security+ CySA+ CISSP Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. ABOUT PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans

Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750

DTS is looking for Business Analyst (Procurement / Vendor Management) for our client position based in Detroit, MI Description: Engagement Description - Support the Vendor Management (VM) team as Enterprise Procurement progresses from 2026 capability building into the 2027 Procurement Transformation roadmap. The contractor will help convert current-state VM processes, data, controls, reporting, automation, and AI-enabled use cases into documented requirements and implementation-ready artifacts for the future operating model. Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The resource should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer. Expected work includes current/future-state process mapping; requirements and user stories; gap/root-cause analysis; control and risk documentation; data/KPI analysis; Power BI/Excel reporting; system/workflow requirements; test scenarios/UAT coordination; SOPs/job aids; training/knowledge transfer; and evaluation of responsible AI or automation opportunities. Success is defined by high-quality, reusable artifacts that accelerate transformation while preserving controls, data quality, stakeholder alignment, and knowledge transfer to the internal VM team. Top 3 Required Skills/Experience - • 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes. • 3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements. • Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. Required Skills/Experience - The rest of the required skills/experience. Include: • Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation. • Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer. • Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations. • Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution. • Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting. • Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs. • Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations. • Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations. • Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls. • Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials. • Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders. • Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required. Preferred Skills/Experience - Optional but preferred skills/experience. Include: • Healthcare payer, health insurance, or another highly regulated industry. • AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management. • Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA. • Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions. • Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI. • Lean, Six Sigma, BPMN, SIPOC, Agile, Prosci/ADKAR, or equivalent process/change experience. • Procurement master data, supplier analytics, contract analytics, data governance, and data-quality controls. • Training development, working-session facilitation, and knowledge transfer to business users.

Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details

Genesis10 is currently seeking a Data Engineer for a contract-to-hire position with a Global Manufacturing Company located in Whitehall, MI. This is a 6+ month contract-to-hire opportunity. Compensation: $40.00 - $60.00 per hour, W2, based on qualifications Position Overview: In this role, the successful candidate will collaborate closely with data scientists, data analysts, and IT counterparts to design data pipelines for the AI and analytical needs of a large manufacturing enterprise. This position involves modeling, building, and optimizing complex, scalable ETLs and data pipelines to support on-premise and cloud-based data warehouses and data lakes using SQL and Azure technologies. Extensive interaction with functional and IT resources will be required, making effective communication skills essential. Key Responsibilities: Design, develop, and support scalable Data Lake, Lakehouse, Data Warehouse, and AI-enabled data platforms across cloud and hybrid environments Design and develop ETL/ELT pipelines using Azure Data Factory, Microsoft Fabric, or similar technologies Design scalable data models and integration patterns to support enterprise analytics and AI initiatives Establish event-driven, streaming, batch, and API-based integration patterns across enterprise systems Build and maintain data integration pipelines for plant, business unit, or enterprise applications Implement data validation, monitoring, quality controls, and data governance best practices Develop reusable semantic models, datasets, and data products that enable self-service analytics Optimize Power BI performance, data refresh processes, and security, including Row-Level Security (RLS) and workspace governance Collaborate with business stakeholders to define reporting requirements, KPIs, and analytics solutions Optimize SQL queries and data processing performance to ensure scalable and efficient data solutions Evaluate emerging data and AI technologies and recommend solutions that improve business processes and operational efficiency Primary Requirements: Bachelor's degree with 3+ years of experience OR a High school diploma with 6+ years of experience Experience writing Python Experience in Azure Synapse or Fabric (ETL/ELT) Experience using DevOps to streamline pipeline deployment Ability to communicate technical concepts to non-technical audiences Passionate about moving technology forward and enjoys working in a collaborative team environment ITAR Compliance required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Company Description Why We Exist National Vision is one of the largest optical retail companies in the U.S. with over 1,200 stores in 40 states and Puerto Rico.We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care for value-seeking consumers. We are hiring for a Business Intelligence Manager to join our growing team! Job Description The Business Intelligence Manager is responsible for designing, developing, and delivering enterprise reporting and analytics solutions that support strategic and operational decision-making across National Vision. This role partners with Field and Corporate stakeholders to transform business requirements into actionable insights through modern Power BI dashboards, self-service reporting solutions, and advanced business analysis. The ideal candidate combines strong technical expertise, analytical problem-solving skills, and business partnership capabilities to drive actionable insights and scalable reporting solutions. This role will play a critical part in National Vision's reporting & analytical advancements to a modern Power BI-based analytics ecosystem, with an emphasis on trusted data, governed KPI definitions, and executive-ready reporting appropriate for a publicly traded, multi-unit optical retail company. •Business Intelligence & Dashboard Development • Design, develop, and maintain enterprise Power BI dashboards and reporting solutions. • Convert and modernize legacy Web Intelligence (WebI) reports into interactive Power BI dashboards. • Develop scalable reporting solutions that promote self-service analytics and data-driven decision making. • Create and maintain data models, calculations, KPIs, and metrics within Power BI, ensuring clear definitions, consistent business logic, and appropriate documentation. • Develop reporting that supports key optical retail and multi-unit performance metrics, including comparable sales, traffic, conversion, ticket, exam volume, managed care mix, product mix, store productivity, and field hierarchy performance. • Ensure dashboards and reports adhere to enterprise standards for usability, accuracy, and performance. • Partner with Data & Analytics teams to leverage semantic models, governed data sources, and enterprise data assets. • Measure and improve dashboard adoption, usability, and business impact by partnering with users to refine solutions after launch. • Lead user acceptance testing, validation, and deployment activities for new reporting solutions. Additional Functions/Responsibilities •Business Analysis & Insights • Support leadership, field operations, and corporate business partners through analytical consulting and ad hoc analysis. • Analyze large data sets to identify business trends, opportunities, risks, and performance drivers. • Develop fact-based recommendations that influence business decisions and operational strategies. • Translate analysis into clear recommendations that help improve sales, margin, customer experience, field execution, productivity, and operational performance. • Create executive-ready presentations, scorecards, dashboards, and business reviews. • Provide analytical support for strategic initiatives, special projects, and performance improvement efforts. • Perform root-cause analysis and diagnostic reporting to identify key business drivers. • Stakeholder Partnership • Serve as a trusted advisor to Field Leadership and Corporate stakeholders, influencing reporting priorities through credibility, business knowledge, and analytical expertise. • Gather business requirements and translate them into reporting and analytical solutions. • Communicate complex technical and analytical concepts in a clear and actionable manner. • Facilitate discussions between business teams and technical teams to ensure successful solution delivery. • Support change management to Power BI transition by building user confidence in new reporting tools, explaining changes clearly, and reinforcing a self-service analytics mindset. • Train and support business users in the adoption of Power BI reporting solutions. •Reporting Operations & Migration Support • Maintain and support current reporting solution during the enterprise transition to Power BI. • Monitor reporting accuracy and troubleshoot data or reporting issues. • Work closely with IT database analysts and designers as a representative of business users. • Help manage intake, prioritization, sequencing, and communication for the reporting migration roadmap in partnership with business and technical stakeholders. • Assist in prioritizing and managing the reporting migration roadmap. • Document reporting requirements, business logic, KPIs, and reporting standards. • Ensure reporting solutions are appropriately validated, controlled, and supportable for recurring executive, financial, and operational reporting needs. • Identify opportunities to eliminate manual reporting and improve reporting efficiency through automation. • Support Monthly Business Reviews (MBRs), quarterly business reviews, executive presentations, and operational performance discussions. • Contribute to the evolution of enterprise KPI frameworks, metric definitions, reporting governance, and a trusted single source of truth for key performance reporting. • Promote best practices in reporting, visualization design, business intelligence development, documentation, and responsible handling of confidential business data. Qualifications Education Four year college degree or equivalent experience in Business, Finance, Information Systems, Computer Science, Analytics, Statistics, or related field (Required) Work Experience 7+ years experience in business intelligence, analytics, reporting, or related disciplines.(Required) Demonstrated experience designing and delivering Power BI solutions for business stakeholders. (Required) Experience supporting both operational and executive-level reporting. (Required) Experience gathering requirements and delivering end-to-end reporting solutions. (Required) Experience working in large, complex data environments. (Required) Experience supporting reporting in a public-company environment or other setting requiring strong accuracy, governance, documentation, and executive-level visibility (Preferred) Additional Skills - Includes Computer/Software Skills Advanced Power BI development skills: Power BI Desktop, Data Modeling, DAX, Power Query, and Visualization Design. (Required) Advanced SQL and Microsoft Excel skills. (Required) Experience working with data warehouses and enterprise reporting environments. (Required) Experience supporting User Acceptance Testing (UAT) and production deployments. (Required) Experience with SAP Business Objects / Web Intelligence. (Preferred) Knowledge of enterprise semantic models and data governance concepts. (Preferred) Experience working with Azure Data Platform, Databricks, or cloud-based analytics environments. (Preferred) Experience in retail, optical retail, healthcare services, consumer, or other multi-unit business environments.(Preferred) Familiarity with store, field, merchandising, managed care, finance, or operational reporting metrics (Preferred) Strong quantitative and analytical capabilities.(Required) Ability to synthesize complex information into clear business insights.(Required) Curiosity and critical thinking skills.(Required) Strong foundation in reporting architecture, visualization, and data modeling. (Required) Ability to quickly learn new technologies and analytical methodologies. (Required) Strong written and verbal communication skills. (Required) Executive presentation and storytelling capabilities. (Required) Ability to communicate technical concepts to non-technical audiences. (Required) Strong stakeholder management skills. (Required) Ability to build relationships across multiple departments and levels of the organization. (Required) Customer-focused mindset with a commitment to delivering business value. (Required) Additional Information Taking Care of our People! We understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs and access to educational courses and pride ourselves on the ever-increasing amount of promotions from within. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Summary: Bellingham Technical College (BTC) seeks a 75% (30 hour per week) Senior Research Analyst to lead collaborative assessment of the College's Competency-Based Education (CBE) implementation; help build centralized data dashboards and systems; collect and analyze information on student characteristics, enrollment, retention, and completion; and train BTC employees on using data related to both student/employee experiences with CBE and regional workforce needs. They will support relevant data and research requests, work with other grant team members to track the performance of project objectives, and assist with grant external evaluation processes as appropriate. As a member of BTC's Institutional Planning and Assessment (IPA) department, this position will help advance BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making. The position is funded through a five-year Title III Strengthening Institutions Program (SIP) grant project, Meeting Workforce Demand Through Competency-Based Education (CBE) . The grant is scheduled to end September 30, 2031; however, grant-funded positions are temporary, dependent upon project funding, and can end at any time funding is discontinued. Salary: $69,750 - 81,000 annually for this 75% position Under the general direction of the Associate Director of Data and Research, the Senior Research Analyst will: Work collaboratively with campus partners to develop an outcomes-based assessment plan, assess the effectiveness of BTC's Competency-Based Education (CBE) implementation (e.g., redesigned instructional model, adjusted student support services, and new faculty training), and identify areas of improvement based on the assessment; Create and/or enhance existing data systems-including data dashboards to track student enrollment, course success, persistence, time-to-completion, and credential attainment-to help employees analyze data related to student and employee engagement with CBE experiences; Design data collection instruments (e.g., activity tracking mechanisms, survey, interview/focus group protocols), conduct interviews/focus group sessions, and administer surveys; Develop a workforce demand data system that integrates existing regional and/or State resources and practices; Develop and provide training to BTC employees related to analyzing regional industry demand data and engaging in data-informed workforce development planning; Respond to and track relevant data and research requests from internal and external audiences; Work with the Title III SIP grant team to track the performance of project objectives and assist with external evaluation processes as appropriate; Contribute to the advancement of BTC's culture of inquiry and evidence by providing relevant project data and analyses for use in planning and decision-making; Operate a variety of research and analytic computer application programs (e.g., SQL Server Management Studio SSMS , PeopleSoft PS Query, Tableau, R Statistical Computing Software, statistical applications of Microsoft Access and Excel); Identify and work with appropriate departments to address issues pertaining to data quality control (e.g., data input accuracy and consistency); Apply legal and ethical components involved in conducting research and analysis (e.g., Family Educational Rights and Privacy Act FERPA , human subjects protection); Present complex information to non-technical audiences; Maintain regular, ongoing communications with Title III SIP grant team members and key Institutional Planning & Assessment department partners across campus; Serve as a member on committees or groups that require data or accountability/performance measures and participate in the activities of the Research and Planning Commission (RPC) of the WA State Board for Community and Technical Colleges (SBCTC); and Perform other duties as assigned. Skills/Abilities: Strong collaborative leadership skills; Skills in research and assessment methodologies and design, including quantitative, qualitative, and mixed methods approaches; Strong organizational and problem-solving; Excellent oral/written communication skills, including ability to write clearly and concisely; Ability to use a variety of technologies to manage, extract, analyze, present, and visualize data; Ability to troubleshoot and quickly identify solutions to data reporting and analysis problems; Ability to learn and apply new technologies and best practices; Ability to work collaboratively with different members of the College-including individuals of varied ethnicities, ages, backgrounds, and abilities-in an inclusive and participatory manner; Ability to maintain confidentiality and adhere to research ethics; Ability to present technical information to non-technical audiences and provide training and technical assistance to adult learners; Ability to work under pressure, work with ambiguity, and prioritize competing demands; Ability to work within a team. Minimum Qualifications: Bachelor's degree from an accredited institution; One year of experience managing, extracting, analyzing, and presenting data; and One year of experience working with structured query language (SQL); OR A combination of experiences and training that provides the applicant with the knowledge, skills, and abilities to perform the job will be considered. Preferred Qualifications: Master's degree or higher from an accredited institution; Experience with quantitative, qualitative, and mixed methods data analysis and assessment including using multiple data resources to support institutional/organizational improvement and data-informed decision-making; Experience with project management and working collaboratively with colleagues; Experience using Microsoft Office applications (Access, Excel, Outlook, PowerPoint, and Word), SQL utilization software (e.g., SSMS), statistical tools (e.g., Python, R, SAS, SPSS), data visualization tools (e.g., Shiny, Tableau), the Oracle PeopleSoft ERP system, qualitative assessment tools (e.g., SurveyMonkey, Microsoft Forms) and/or related data structures and reporting tools; Experience teaching and/or providing training and technical assistance to adult learners; Professional experience in higher education and/or a research setting; Experience with using Washington State Board for Community and Technical Colleges (SBCTC) statewide data management systems, data warehouses, and/or processes related to allocation and funding; Experience with Washington State labor market data; Experience applying best practices in data visualization (e.g., dashboards); Experience with maintaining data confidentiality and security, and adhering to research ethics Compensation, Work Schedule and Benefits: Salary: $69,750 - 81,000 annually for this 75% position Benefits: Leave benefits: 8 hours per month of sick leave 16 hours per month of vacation leave 24 hours of personal leave per calendar year 12 paid state/college holidays per calendar year Benefits also include a Washington State insurance package including selecting one of: 6 medical options 3 dental plan options 3 vision plan options Include: life insurance long-term disability Retirement benefits package including one of: TIAA State Board Retirement Plan (SBRP) Public Employees Retirement System (PERS) Plan 3 Two voluntary investment (not matched) programs TIAA (403b) State Deferred Compensation (457) plan Additional optional benefits include ability to participate in: Medical Flexible Spending plan Limited Purpose Flexible Spending plan Health Savings Account Dependent Care Assistance Discounts for automobile and homeowner insurance Employee Assistance Program (EAP) Up to 21 days of military leave Up to 5 days of paid bereavement leave Paid civil/jury duty Bereavement leave Ability to participate in a shared leave program State Employee Tuition Waiver (when eligible) Application Procedures and Deadline: Required application materials must be completed and submitted online at and received by 5 p.m. on November 30, 2026, for priority consideration. Application materials received after this date and time may be considered until the position is filled. More information about Bellingham Technical College is at or contact the Human Resources office at . At this time, BTC is not sponsoring H-1B Visas. Required Online Application Materials: (Attachments in Word or PDF file only) Completed BTC Online Employment Application including Supplemental Questions, Current resume or curriculum vitae (CV), and Cover letter detailing how you meet the qualifications for this position. Additional Information: Interviews are tentatively scheduled for December 9 th and 10 th , 2026. Candidates selected for interviews may be asked to complete a skills test. Second interviews are tentatively scheduled for December 14-18, 2026. Estimated Start Date: January 16, 2027 Compensation details: 0 Yearly Salary PIf849b913c9c0-2608