Job Description The Test Engineer is responsible for the design and development of automated test systems for Marquardt's high-volume manufacturing facility working with the Test Engineering Department and Product Design Department to develop a testing strategy. Essential Responsibilities: Work with Design Engineering, Controls Engineering, and Industrial Engineering to develop testing concepts and inspection requirements. Create Electrical schematics for panel builds of test hardware interfaces using Eplan electric. Develop software using Test Stand and LabVIEW, test hardware interface, and measurement techniques. Develop diagnostic tests and performance tests for automotive electronics products: Steering wheel switches, Climate Control panels, Start/Stop buttons etc. Use software components for working with force travel, vision systems, laser marking and vehicle communications bus. Commission equipment by establishing connection to PLC and performing I/O verification. Perform process steps to commission systems, including new PC setup, software installation, test calibration, and communications checks to subsystems. Provide initial training to production teams with transfer of new products to volume production (product and processes). Serve as a member of the development team and a core team member working design, document, develop, and implement test methods and systems. Participate in other types of controls engineering tasks. Other duties as assigned by manager. Required Qualifications: Bachelor's Degree in Computer Science/Engineering, Electrical Engineering, or related field 3+ years of experience in computer/electronic design or diagnostic and test development related to automated test equipment, design, or testing in automotive electronics industry. Programming experience with LabVIEW, Test Stand required Working experience with RF, Microwave Designs and Test Techniques desired. Experience with measurement techniques and process controls for yield analysis, statistics CP/CPK preferred. Team collaboration and technical capability to deliver test process on time, supporting product specification as well as production goals. Technical flexibility. Experience using standard office tools such as MS Office suite. Strong verbal/written communication skills. Core Values We Admire: Integrity - You believe in honest and transparent communication internally and externally Flexibility - You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve Partnership - You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results Innovation - You think outside of the box and share your ideas with the team to support new and game changing technology Pursuit of Excellence - You strive to be the best, in and out of Marquardt The Perks of Working at Marquardt: Innovative products and diverse customer base Competitive compensation and paid vacation annually plus personal time Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching Support and resources to continue your learning and development, including a tuition reimbursement program Supplier discounts at major OEMs Amazingly smart and fun teammates, and a management team invested in your development and success Company events such as picnics and holiday gatherings and supporting the community as a team "Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time"
11/11/2026
Full time
Job Description The Test Engineer is responsible for the design and development of automated test systems for Marquardt's high-volume manufacturing facility working with the Test Engineering Department and Product Design Department to develop a testing strategy. Essential Responsibilities: Work with Design Engineering, Controls Engineering, and Industrial Engineering to develop testing concepts and inspection requirements. Create Electrical schematics for panel builds of test hardware interfaces using Eplan electric. Develop software using Test Stand and LabVIEW, test hardware interface, and measurement techniques. Develop diagnostic tests and performance tests for automotive electronics products: Steering wheel switches, Climate Control panels, Start/Stop buttons etc. Use software components for working with force travel, vision systems, laser marking and vehicle communications bus. Commission equipment by establishing connection to PLC and performing I/O verification. Perform process steps to commission systems, including new PC setup, software installation, test calibration, and communications checks to subsystems. Provide initial training to production teams with transfer of new products to volume production (product and processes). Serve as a member of the development team and a core team member working design, document, develop, and implement test methods and systems. Participate in other types of controls engineering tasks. Other duties as assigned by manager. Required Qualifications: Bachelor's Degree in Computer Science/Engineering, Electrical Engineering, or related field 3+ years of experience in computer/electronic design or diagnostic and test development related to automated test equipment, design, or testing in automotive electronics industry. Programming experience with LabVIEW, Test Stand required Working experience with RF, Microwave Designs and Test Techniques desired. Experience with measurement techniques and process controls for yield analysis, statistics CP/CPK preferred. Team collaboration and technical capability to deliver test process on time, supporting product specification as well as production goals. Technical flexibility. Experience using standard office tools such as MS Office suite. Strong verbal/written communication skills. Core Values We Admire: Integrity - You believe in honest and transparent communication internally and externally Flexibility - You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve Partnership - You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results Innovation - You think outside of the box and share your ideas with the team to support new and game changing technology Pursuit of Excellence - You strive to be the best, in and out of Marquardt The Perks of Working at Marquardt: Innovative products and diverse customer base Competitive compensation and paid vacation annually plus personal time Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching Support and resources to continue your learning and development, including a tuition reimbursement program Supplier discounts at major OEMs Amazingly smart and fun teammates, and a management team invested in your development and success Company events such as picnics and holiday gatherings and supporting the community as a team "Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time"
Job Description AI Architect (GenAI / MLOps) Charlotte, NC (Hybrid) Full Time Position Overview Turning promising AI ideas into production systems that are secure, compliant, and built to scale is the hard part of enterprise AI. This role sits at the center of that work. You'll own the architecture for enterprise AI and GenAI solutions end to end, from data foundations and model selection through deployment, governance, and monitoring. You'll work closely with business, data, engineering, and risk teams, and you'll advise executives on what's feasible, what's worth it, and what the trade-offs are. What You'll Do / Key Responsibilities Design end-to-end AI/ML and GenAI architectures (RAG, agents, fine-tuning, model serving) that integrate with existing enterprise platforms Evaluate and select LLMs, vector databases, orchestration frameworks, and MLOps tooling Define reference architectures, patterns, and standards for reuse across teams Partner with data engineering on pipelines, feature stores, and data quality for AI workloads Build in responsible AI: model risk management, explainability, bias testing, audit trails, and regulatory compliance Establish MLOps/LLMOps practices covering CI/CD, evaluation, observability, drift detection, and cost control Lead proofs of concept and pilots, and move them to production Advise stakeholders and executives on AI strategy, feasibility, and trade-offs Mentor engineers and data scientists, and run architecture reviews Required Qualifications 10+ years in software or data engineering, with 4+ years architecting AI/ML solutions in production Hands-on experience with LLMs and GenAI: prompt engineering, RAG, embeddings, and agent frameworks (e.g., LangChain, LlamaIndex) Strong Python skills and fluency in ML frameworks (PyTorch, TensorFlow, scikit-learn) Deep experience with at least one major cloud (AWS, Azure, or GCP) and its AI services (e.g., SageMaker, Bedrock, Azure OpenAI, Vertex AI) Experience with MLOps tooling (MLflow, Kubeflow, Docker, Kubernetes, CI/CD) Solid grounding in data architecture: data lakes/warehouses, streaming, APIs, and microservices Knowledge of security, privacy, and governance for AI systems Excellent communication, with the ability to explain technical trade-offs to non-technical leaders Preferred Qualifications Experience in banking, insurance, or asset/wealth management, including regulatory expectations (e.g., SR 11-7 model risk) Experience with vector databases (Pinecone, pgvector, OpenSearch) and fine-tuning or evaluation frameworks Cloud or architecture certifications (e.g., AWS ML Specialty, Azure AI Engineer, TOGAF) Master's or PhD in Computer Science, Data Science, or a related field
11/11/2026
Full time
Job Description AI Architect (GenAI / MLOps) Charlotte, NC (Hybrid) Full Time Position Overview Turning promising AI ideas into production systems that are secure, compliant, and built to scale is the hard part of enterprise AI. This role sits at the center of that work. You'll own the architecture for enterprise AI and GenAI solutions end to end, from data foundations and model selection through deployment, governance, and monitoring. You'll work closely with business, data, engineering, and risk teams, and you'll advise executives on what's feasible, what's worth it, and what the trade-offs are. What You'll Do / Key Responsibilities Design end-to-end AI/ML and GenAI architectures (RAG, agents, fine-tuning, model serving) that integrate with existing enterprise platforms Evaluate and select LLMs, vector databases, orchestration frameworks, and MLOps tooling Define reference architectures, patterns, and standards for reuse across teams Partner with data engineering on pipelines, feature stores, and data quality for AI workloads Build in responsible AI: model risk management, explainability, bias testing, audit trails, and regulatory compliance Establish MLOps/LLMOps practices covering CI/CD, evaluation, observability, drift detection, and cost control Lead proofs of concept and pilots, and move them to production Advise stakeholders and executives on AI strategy, feasibility, and trade-offs Mentor engineers and data scientists, and run architecture reviews Required Qualifications 10+ years in software or data engineering, with 4+ years architecting AI/ML solutions in production Hands-on experience with LLMs and GenAI: prompt engineering, RAG, embeddings, and agent frameworks (e.g., LangChain, LlamaIndex) Strong Python skills and fluency in ML frameworks (PyTorch, TensorFlow, scikit-learn) Deep experience with at least one major cloud (AWS, Azure, or GCP) and its AI services (e.g., SageMaker, Bedrock, Azure OpenAI, Vertex AI) Experience with MLOps tooling (MLflow, Kubeflow, Docker, Kubernetes, CI/CD) Solid grounding in data architecture: data lakes/warehouses, streaming, APIs, and microservices Knowledge of security, privacy, and governance for AI systems Excellent communication, with the ability to explain technical trade-offs to non-technical leaders Preferred Qualifications Experience in banking, insurance, or asset/wealth management, including regulatory expectations (e.g., SR 11-7 model risk) Experience with vector databases (Pinecone, pgvector, OpenSearch) and fine-tuning or evaluation frameworks Cloud or architecture certifications (e.g., AWS ML Specialty, Azure AI Engineer, TOGAF) Master's or PhD in Computer Science, Data Science, or a related field
Job Description Title: Test Engineer III Location: Palatine, Illinois - onsite Type: Contract Rate: $50/hr Duties and Responsibilities: Develop procedures and protocols for testing electronic devices during the NPD design phase. Creates comprehensive test plans linked back to project requirements. Performs thermal data collection and analysis to support continuous improvement and NPD Designs, procures, and fabricates electromechanical automated test fixtures to support continuous improvement and new product development. Executes environmental stress testing, such as temperature, humidity, vibration, and EMC Conduct validation and verification testing of electronics and software. Ability to perform component-level debugging of electronic devices, SMT soldering rework, and programming of internal PCBs as required. Support agency pre-compliance testing as required (CE, UL, CSA) Effectively communicate with Engineering Staff on unit performance and functionality issues. Handle equipment logistics for all outsourced lab testing. Review internal/external lab results with business unit engineering management. Maintain a clean and safe work area and equipment; follow all 5S and safety guidelines. Qualifications: Associate degree in Electrical Engineering Technology or equivalent degree from an accredited college or university, and 4+ years executing engineering tests in a professional lab environment, and/or equivalent combination of education and experience required. 1+ years' experience with electronic rework stations for soldering and part replacement in embedded designs. Skills/competencies required: Ability to troubleshoot and analyze circuit diagrams. Ability to define problems, interpret data, establish facts, and draw valid conclusions by applying logical or scientific thinking principles to a wide range of conceptual and practical problems. Ability to read, record, interpret, and/or create technical data and documents as required. Ability to read and interpret CAD technical documentation relating to products and processes, and utilize the full range of mechanical, electronic, and software development equipment and systems. Ability to read, interpret, and create electronic schematics and modify PCB circuits as needed for test instrumentation and rework. Ability to take initiative and be a self-starter. Work with minimal supervision and have a hands-on approach to problem-solving. Strong interpersonal skills. Ability to function as a team player and work constructively and cooperatively with all departments in the interests of the business. Strong communication skills (written and verbal), including excellent interpersonal skills with the ability to effectively communicate with all organizational elements and motivate people in a positive, constructive manner. This position is eligible for Medical, Dental, Vision
11/11/2026
Full time
Job Description Title: Test Engineer III Location: Palatine, Illinois - onsite Type: Contract Rate: $50/hr Duties and Responsibilities: Develop procedures and protocols for testing electronic devices during the NPD design phase. Creates comprehensive test plans linked back to project requirements. Performs thermal data collection and analysis to support continuous improvement and NPD Designs, procures, and fabricates electromechanical automated test fixtures to support continuous improvement and new product development. Executes environmental stress testing, such as temperature, humidity, vibration, and EMC Conduct validation and verification testing of electronics and software. Ability to perform component-level debugging of electronic devices, SMT soldering rework, and programming of internal PCBs as required. Support agency pre-compliance testing as required (CE, UL, CSA) Effectively communicate with Engineering Staff on unit performance and functionality issues. Handle equipment logistics for all outsourced lab testing. Review internal/external lab results with business unit engineering management. Maintain a clean and safe work area and equipment; follow all 5S and safety guidelines. Qualifications: Associate degree in Electrical Engineering Technology or equivalent degree from an accredited college or university, and 4+ years executing engineering tests in a professional lab environment, and/or equivalent combination of education and experience required. 1+ years' experience with electronic rework stations for soldering and part replacement in embedded designs. Skills/competencies required: Ability to troubleshoot and analyze circuit diagrams. Ability to define problems, interpret data, establish facts, and draw valid conclusions by applying logical or scientific thinking principles to a wide range of conceptual and practical problems. Ability to read, record, interpret, and/or create technical data and documents as required. Ability to read and interpret CAD technical documentation relating to products and processes, and utilize the full range of mechanical, electronic, and software development equipment and systems. Ability to read, interpret, and create electronic schematics and modify PCB circuits as needed for test instrumentation and rework. Ability to take initiative and be a self-starter. Work with minimal supervision and have a hands-on approach to problem-solving. Strong interpersonal skills. Ability to function as a team player and work constructively and cooperatively with all departments in the interests of the business. Strong communication skills (written and verbal), including excellent interpersonal skills with the ability to effectively communicate with all organizational elements and motivate people in a positive, constructive manner. This position is eligible for Medical, Dental, Vision
Job Description We are looking for a highly experienced Senior AI & Data Analytics Architect to join our team and lead the design, development, and deployment of enterprise-scale AI, ML, and GenAI solutions. Role- AI Data Architect Location- Remote (Preferred - Columbus, Ohio and / OR Edison, NJ) 10+ years of experience in Data Analytics, Software Engineering, Data Engineering, or Machine Learning Engineering 5+ years of hands-on experience in Advanced Analytics and Measurement 3+ years of experience designing and delivering production-grade AI/ML and Generative AI solutions following skills: Measurement and analytics: Designs measurement frameworks, KPIs, and success metrics that tie AI and business initiatives to measurable outcomes. Experienced with A/B testing, multivariate testing, causal inference, attribution modelling, and marketing mix modelling. Advanced data analytics: Strong in statistical analysis, predictive modelling, and data storytelling. Turns complex datasets into actionable insights for business and executive stakeholders. BI and visualization: Proficient in Tableau, Power BI, Looker, and Google Analytics/GA4. Builds self-service dashboards and reporting layers. Data platforms: Hands-on with Snowflake, Databricks, BigQuery, Redshift, dbt, and ETL/ELT pipelines. Brings strong data modelling and data quality practices. Architecture: Designs end-to-end AI and analytics architecture, including data ingestion, model training, serving, monitoring, measurement, and governance. Can design solutions that scale, stay secure, and keep costs under control. GenAI and agents: Hands-on with LLMs, RAG, vector databases (Pinecone, Weaviate, pgvector), prompt engineering, fine-tuning, agentic frameworks (LangChain, LlamaIndex, Semantic Kernel), and LLM evaluation and guardrails. AI performance measurement: Defines and tracks model and LLM quality metrics, ROI, adoption, and business impact. Builds observability and drift detection into production AI systems. Cloud AI platforms: Expert in at least one of AWS (SageMaker, Bedrock), Azure (Azure ML, Azure OpenAI, AI Foundry), or GCP (Vertex AI). Also proficient in Kubernetes, Docker, and Terraform. MLOps and LLMOps: Experience with CI/CD for models, MLflow, Kubeflow, feature stores, and model registries. Languages and frameworks: Proficient in Python, R, SQL, PyTorch, TensorFlow, Hugging Face, and FastAPI. Responsible AI: Applies data privacy, security, and compliance requirements (GDPR, HIPAA, SOC 2) and AI governance practices to the design. Leadership: Can lead client discovery, write solution proposals and estimates, guide analytics, ML, and data engineering teams, and explain insights and architecture decisions to executive stakeholders. Preferred: Cloud or AI certifications, such as AWS ML Specialty, Azure AI Engineer, or Google Professional ML Engineer, and analytics certifications, such as Tableau, Power BI, or GA4.
11/11/2026
Full time
Job Description We are looking for a highly experienced Senior AI & Data Analytics Architect to join our team and lead the design, development, and deployment of enterprise-scale AI, ML, and GenAI solutions. Role- AI Data Architect Location- Remote (Preferred - Columbus, Ohio and / OR Edison, NJ) 10+ years of experience in Data Analytics, Software Engineering, Data Engineering, or Machine Learning Engineering 5+ years of hands-on experience in Advanced Analytics and Measurement 3+ years of experience designing and delivering production-grade AI/ML and Generative AI solutions following skills: Measurement and analytics: Designs measurement frameworks, KPIs, and success metrics that tie AI and business initiatives to measurable outcomes. Experienced with A/B testing, multivariate testing, causal inference, attribution modelling, and marketing mix modelling. Advanced data analytics: Strong in statistical analysis, predictive modelling, and data storytelling. Turns complex datasets into actionable insights for business and executive stakeholders. BI and visualization: Proficient in Tableau, Power BI, Looker, and Google Analytics/GA4. Builds self-service dashboards and reporting layers. Data platforms: Hands-on with Snowflake, Databricks, BigQuery, Redshift, dbt, and ETL/ELT pipelines. Brings strong data modelling and data quality practices. Architecture: Designs end-to-end AI and analytics architecture, including data ingestion, model training, serving, monitoring, measurement, and governance. Can design solutions that scale, stay secure, and keep costs under control. GenAI and agents: Hands-on with LLMs, RAG, vector databases (Pinecone, Weaviate, pgvector), prompt engineering, fine-tuning, agentic frameworks (LangChain, LlamaIndex, Semantic Kernel), and LLM evaluation and guardrails. AI performance measurement: Defines and tracks model and LLM quality metrics, ROI, adoption, and business impact. Builds observability and drift detection into production AI systems. Cloud AI platforms: Expert in at least one of AWS (SageMaker, Bedrock), Azure (Azure ML, Azure OpenAI, AI Foundry), or GCP (Vertex AI). Also proficient in Kubernetes, Docker, and Terraform. MLOps and LLMOps: Experience with CI/CD for models, MLflow, Kubeflow, feature stores, and model registries. Languages and frameworks: Proficient in Python, R, SQL, PyTorch, TensorFlow, Hugging Face, and FastAPI. Responsible AI: Applies data privacy, security, and compliance requirements (GDPR, HIPAA, SOC 2) and AI governance practices to the design. Leadership: Can lead client discovery, write solution proposals and estimates, guide analytics, ML, and data engineering teams, and explain insights and architecture decisions to executive stakeholders. Preferred: Cloud or AI certifications, such as AWS ML Specialty, Azure AI Engineer, or Google Professional ML Engineer, and analytics certifications, such as Tableau, Power BI, or GA4.
Job Description Date Posted: 2026-11-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Serve as Product Owner for an Agile software development team supporting LVC simulation capabilities. Define and communicate product vision, roadmap, and priorities aligned with customer and program objectives. Own and prioritize the product backlog, including features, user stories, and acceptance criteria. Lead requirements development, decomposition, traceability, and change management activities. Collaborate with software developers and architects to define technical solutions and implementation approaches. Support development and enhancement of C++-based simulation frameworks and infrastructure. Participate in software design reviews, architecture discussions, and technical trade studies. Review and approve pull requests while promoting software quality, coding standards, and maintainability. Lead system integration, verification, and validation activities across the product lifecycle. Facilitate Agile ceremonies and stakeholder reviews, including sprint planning, demonstrations, and retrospectives. Identify and mitigate technical, integration, and program risks. Mentor engineers and promote Agile, Systems Engineering, and Software Engineering best practices. Perform occasional travel to support project needs (typically less than 10%). Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations. Experience serving as a Product Owner, Technical Lead, Principal Engineer, or equivalent leadership role. Strong systems engineering background, including requirements development, traceability, integration, and verification. Proficiency in C++ software development. Experience supporting software architecture, design, implementation, and debugging activities. Experience conducting peer code reviews and reviewing pull requests in a collaborative development environment. Experience working across cross-functional teams including software, systems, integration, and test engineering. Strong communication, customer engagement, and technical leadership skills. Active Secret security clearance. Qualifications We Prefer Advanced STEM degree Experience using AFSIM or other mission analysis simulation tools Experience developing or supporting Live Virtual Constructive (LVC) simulation environments. Experience with Distributed Interactive Simulation (DIS), High-Level Architecture (HLA), TENA, or related simulation protocols/frameworks. Experience working within Agile development environments (Scrum, SAFe, Kanban, or similar). Experience developing and managing product backlogs, user stories, and acceptance criteria. Experience with real-time, distributed, or mission-critical software systems. SAFe Product Owner/Product Manager (POPM), CSPO, or similar Agile certification. Familiarity with source control and CI/CD development workflows (Git, GitLab, GitHub, Bitbucket, or similar). Experience with Model-Based Systems Engineering (MBSE), SysML, Cameo, or MagicDraw. Experience with Linux development environments. Experience with DevSecOps pipelines and automated testing frameworks. Experience with modern C++ standards (C+/C+). Experience with multi-threaded, networked, or distributed software architectures. Experience supporting architecture definition and technical roadmaps. INCOSE CSEP/ESEP or related professional certification. Learn More & Apply Now Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Tucson, AZ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-11-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Serve as Product Owner for an Agile software development team supporting LVC simulation capabilities. Define and communicate product vision, roadmap, and priorities aligned with customer and program objectives. Own and prioritize the product backlog, including features, user stories, and acceptance criteria. Lead requirements development, decomposition, traceability, and change management activities. Collaborate with software developers and architects to define technical solutions and implementation approaches. Support development and enhancement of C++-based simulation frameworks and infrastructure. Participate in software design reviews, architecture discussions, and technical trade studies. Review and approve pull requests while promoting software quality, coding standards, and maintainability. Lead system integration, verification, and validation activities across the product lifecycle. Facilitate Agile ceremonies and stakeholder reviews, including sprint planning, demonstrations, and retrospectives. Identify and mitigate technical, integration, and program risks. Mentor engineers and promote Agile, Systems Engineering, and Software Engineering best practices. Perform occasional travel to support project needs (typically less than 10%). Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations. Experience serving as a Product Owner, Technical Lead, Principal Engineer, or equivalent leadership role. Strong systems engineering background, including requirements development, traceability, integration, and verification. Proficiency in C++ software development. Experience supporting software architecture, design, implementation, and debugging activities. Experience conducting peer code reviews and reviewing pull requests in a collaborative development environment. Experience working across cross-functional teams including software, systems, integration, and test engineering. Strong communication, customer engagement, and technical leadership skills. Active Secret security clearance. Qualifications We Prefer Advanced STEM degree Experience using AFSIM or other mission analysis simulation tools Experience developing or supporting Live Virtual Constructive (LVC) simulation environments. Experience with Distributed Interactive Simulation (DIS), High-Level Architecture (HLA), TENA, or related simulation protocols/frameworks. Experience working within Agile development environments (Scrum, SAFe, Kanban, or similar). Experience developing and managing product backlogs, user stories, and acceptance criteria. Experience with real-time, distributed, or mission-critical software systems. SAFe Product Owner/Product Manager (POPM), CSPO, or similar Agile certification. Familiarity with source control and CI/CD development workflows (Git, GitLab, GitHub, Bitbucket, or similar). Experience with Model-Based Systems Engineering (MBSE), SysML, Cameo, or MagicDraw. Experience with Linux development environments. Experience with DevSecOps pipelines and automated testing frameworks. Experience with modern C++ standards (C+/C+). Experience with multi-threaded, networked, or distributed software architectures. Experience supporting architecture definition and technical roadmaps. INCOSE CSEP/ESEP or related professional certification. Learn More & Apply Now Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Tucson, AZ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description Senior Python Developer On-Site Edison, NJ Full-Time About the Role Our client is seeking an experienced Senior Python Developer to design, build, and maintain the data integrations and pipelines supporting its finance, warehousing, and distribution operations. You will work directly with APIs and ETL workflows to move and transform data reliably across multiple systems. This is a hands-on engineering position offering the opportunity to collaborate with a team while also taking full ownership of projects from initial design through delivery. Key Responsibilities Design, develop, and maintain production Python applications and services. Build and manage ETL pipelines that extract, transform, and load data across systems. Build and consume internal and third-party RESTful APIs. Develop technical solutions supporting finance, warehousing, and distribution processes. Write clean, well-tested, maintainable code with appropriate documentation. Troubleshoot, monitor, and optimize data workflows for accuracy, reliability, and performance. Collaborate with cross-functional teams. Independently manage and deliver projects from start to finish. Required Qualifications At least five years of professional software development experience using Python. Strong hands-on experience designing and consuming REST/JSON APIs. Demonstrated experience building and maintaining ETL pipelines and data integrations. Industry experience within finance, warehousing, and/or distribution. Solid knowledge of SQL and relational databases. Ability to work effectively both collaboratively and independently. Strong problem-solving skills and attention to detail. Preferred Qualifications Experience developing integrations with Amazon APIs, such as the Selling Partner API or MWS, is a significant advantage. Experience with cloud platforms and data warehousing technologies. Familiarity with workflow orchestration and automation tools. Experience using Git and working with CI/CD practices. Work Authorization Applicants must be authorized to work in the United States without current or future sponsorship. H-1B visa candidates cannot be considered for this position.
11/11/2026
Full time
Job Description Senior Python Developer On-Site Edison, NJ Full-Time About the Role Our client is seeking an experienced Senior Python Developer to design, build, and maintain the data integrations and pipelines supporting its finance, warehousing, and distribution operations. You will work directly with APIs and ETL workflows to move and transform data reliably across multiple systems. This is a hands-on engineering position offering the opportunity to collaborate with a team while also taking full ownership of projects from initial design through delivery. Key Responsibilities Design, develop, and maintain production Python applications and services. Build and manage ETL pipelines that extract, transform, and load data across systems. Build and consume internal and third-party RESTful APIs. Develop technical solutions supporting finance, warehousing, and distribution processes. Write clean, well-tested, maintainable code with appropriate documentation. Troubleshoot, monitor, and optimize data workflows for accuracy, reliability, and performance. Collaborate with cross-functional teams. Independently manage and deliver projects from start to finish. Required Qualifications At least five years of professional software development experience using Python. Strong hands-on experience designing and consuming REST/JSON APIs. Demonstrated experience building and maintaining ETL pipelines and data integrations. Industry experience within finance, warehousing, and/or distribution. Solid knowledge of SQL and relational databases. Ability to work effectively both collaboratively and independently. Strong problem-solving skills and attention to detail. Preferred Qualifications Experience developing integrations with Amazon APIs, such as the Selling Partner API or MWS, is a significant advantage. Experience with cloud platforms and data warehousing technologies. Familiarity with workflow orchestration and automation tools. Experience using Git and working with CI/CD practices. Work Authorization Applicants must be authorized to work in the United States without current or future sponsorship. H-1B visa candidates cannot be considered for this position.
Job Description L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Program Scheduling Job Code: 47059 Job Location: Cincinnati, OH or Huntsville, AL Job Schedule: 4/10 - Employees work 10 hour days, 4 days a week About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customer's mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea, and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000+ employees, with customers in more than 100 countries. L3Harris Fuzing and Ordnance Systems (FOS), a division of L3Harris Technologies, provides precision electronic components, subsystems, and systems for the US government and international allies. FOS, located in eastern Cincinnati, OH, is the established leader in design and manufacturing of fuzes, ignition safety devices, and height of burst sensors for US military weapons systems. We offer competitive benefits, an alternative 4/10 work schedule, and the opportunity to work with a talented and diverse group of professionals focused on warfighter success and safety. What We Do Matters. Job Description: L3Harris Fuzing and Ordnance Systems is seeking an experienced Program Scheduler that must understand project management processes and specialize in translating functional plans into detailed resource-loaded Integrated Master Schedules (IMS). Administers the controls of schedules on development and production contracts, some requiring Earned Value Management. Will work with general supervision within established guidelines and procedures, plans for the orderly completion of objectives on assigned programs. Essential Functions: Develop, baseline, & maintain complex resource-loaded integrated master schedules (IMS) using SOW, WBS, and other program information. Perform regular Critical/Driving Path Analysis, Schedule Risk Analysis, Schedule Health Analysis, Variance metrics, Earned Value Management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas and identify and resolve critical path and network logic conflicts. Communicate within and outside of own function to gain cooperation on operational processes, practices, and procedures; responsibility for communicating with parties external to the organization (ex: customers, vendors, etc.) when necessary. Contribute to achievement of departmental goals and operating plans with direct impact on the departmental results; make/recommend substantial improvements to systems and processes. Ensure program schedules and resource plans are integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Ensure compliance with internal program procedures and project control system guidelines. Conduct extensive investigation to understand root cause of problems. Span a wide range of difficult and unique issues across the function and/or business area. Work to influence others to accept individual or team's views or practices and changes to concepts, practices, and approaches. Create and present project-level reports, lead presentations, briefings to reflect risk and status to program management and senior management relating to matters of importance to their function or business area (visuals may include Gannts, PERT, Network Diagrams, Summary Schedules, and Milestone Charts, etc.). Attention to detail and focus on quality of product/deliverables. High level of Critical thinking and problem solving. Prior experience working in MS Office (Excel, Word, Outlook, PowerPoint). Qualifications: Bachelor's Degree and a minimum of 6 years of prior relevant experience; Or Graduate Degree and a minimum of 4 years of prior related experience; Or, in lieu of a degree, a minimum of 10 years of prior related program scheduling experience. Preferred Additional Skills: Experience working within complex engineering and/or production environment within Aerospace and Defense Industry. Experience in administration of PWA/MS ProjectOnline/MS ProjectServer and SharePoint. Working knowledge of Planning & Scheduling Excellence Guide (PASEG), EVMS Standard (EIA 748-D), Integrated Product and Process Development (IPPD)/ Engineering Lifecycle Stages & Gates, Integrated Program Management Report (IPMR), Monte Carlo Risk Analysis (Schedule Risk Analysis). EVMS - Earned Value Management Systems. Familiarity with scheduling ad-on tools such as Structured Solutions - SSI tools management, Office Timeline or similar scheduling support software. Ability to work within a team and on their own. Experience in creating and/or maintaining an Integrated Master Schedule (IMS) and any Supporting Schedules on assigned projects/programs. Experience in MS Project, minimum of 3 years of use (will consider P6 experience). L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
11/11/2026
Full time
Job Description L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Senior Specialist, Program Scheduling Job Code: 47059 Job Location: Cincinnati, OH or Huntsville, AL Job Schedule: 4/10 - Employees work 10 hour days, 4 days a week About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customer's mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea, and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000+ employees, with customers in more than 100 countries. L3Harris Fuzing and Ordnance Systems (FOS), a division of L3Harris Technologies, provides precision electronic components, subsystems, and systems for the US government and international allies. FOS, located in eastern Cincinnati, OH, is the established leader in design and manufacturing of fuzes, ignition safety devices, and height of burst sensors for US military weapons systems. We offer competitive benefits, an alternative 4/10 work schedule, and the opportunity to work with a talented and diverse group of professionals focused on warfighter success and safety. What We Do Matters. Job Description: L3Harris Fuzing and Ordnance Systems is seeking an experienced Program Scheduler that must understand project management processes and specialize in translating functional plans into detailed resource-loaded Integrated Master Schedules (IMS). Administers the controls of schedules on development and production contracts, some requiring Earned Value Management. Will work with general supervision within established guidelines and procedures, plans for the orderly completion of objectives on assigned programs. Essential Functions: Develop, baseline, & maintain complex resource-loaded integrated master schedules (IMS) using SOW, WBS, and other program information. Perform regular Critical/Driving Path Analysis, Schedule Risk Analysis, Schedule Health Analysis, Variance metrics, Earned Value Management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas and identify and resolve critical path and network logic conflicts. Communicate within and outside of own function to gain cooperation on operational processes, practices, and procedures; responsibility for communicating with parties external to the organization (ex: customers, vendors, etc.) when necessary. Contribute to achievement of departmental goals and operating plans with direct impact on the departmental results; make/recommend substantial improvements to systems and processes. Ensure program schedules and resource plans are integrated across company functional groups including finance, engineering, material, manufacturing, and quality. Ensure compliance with internal program procedures and project control system guidelines. Conduct extensive investigation to understand root cause of problems. Span a wide range of difficult and unique issues across the function and/or business area. Work to influence others to accept individual or team's views or practices and changes to concepts, practices, and approaches. Create and present project-level reports, lead presentations, briefings to reflect risk and status to program management and senior management relating to matters of importance to their function or business area (visuals may include Gannts, PERT, Network Diagrams, Summary Schedules, and Milestone Charts, etc.). Attention to detail and focus on quality of product/deliverables. High level of Critical thinking and problem solving. Prior experience working in MS Office (Excel, Word, Outlook, PowerPoint). Qualifications: Bachelor's Degree and a minimum of 6 years of prior relevant experience; Or Graduate Degree and a minimum of 4 years of prior related experience; Or, in lieu of a degree, a minimum of 10 years of prior related program scheduling experience. Preferred Additional Skills: Experience working within complex engineering and/or production environment within Aerospace and Defense Industry. Experience in administration of PWA/MS ProjectOnline/MS ProjectServer and SharePoint. Working knowledge of Planning & Scheduling Excellence Guide (PASEG), EVMS Standard (EIA 748-D), Integrated Product and Process Development (IPPD)/ Engineering Lifecycle Stages & Gates, Integrated Program Management Report (IPMR), Monte Carlo Risk Analysis (Schedule Risk Analysis). EVMS - Earned Value Management Systems. Familiarity with scheduling ad-on tools such as Structured Solutions - SSI tools management, Office Timeline or similar scheduling support software. Ability to work within a team and on their own. Experience in creating and/or maintaining an Integrated Master Schedule (IMS) and any Supporting Schedules on assigned projects/programs. Experience in MS Project, minimum of 3 years of use (will consider P6 experience). L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Job Description We are seeking a highly skilled Systems Engineering with strong Data Engineering experience to design, secure, and optimize mission-critical data solutions. This role blends system engineering, secure cloud architecture, advanced analytics, ETL/AI ML data engineering, virtualization technologies, and modern development practices. The ideal candidate has experience operating in classified AWS environments, developing with Cypher/Python/Java, and working with graph technologies, while communicating complex concepts effectively to diverse stakeholders. Key Responsibilities: Design, build, and optimize ETL pipelines, including data flows supporting AI/ML/LLM projects and large-scale analytics. Clean, preprocess, analyze, and visualize medium to large datasets using modern analytic and statistical methods. Build and optimize Neo4j graph database solutions including schema design, relationship modeling, and efficient Cypher query development. Develop software components in Cypher, Python, Java, or JavaScript following secure development practices. Maintain documentation for datasets, queries, security artifacts, engineering decisions, and developed software components. Required Qualifications: Active TS/SCI with polygraph Minimum of 5 years with BS/BA including at least 2 years of Sponsor experience Hands-on experience with ETL pipelines, data modeling, activity modeling, and AI/ML supportive data engineering Proficiency in at least one programming language (Cypher, Python, Java) Experience with graphing database technologies (Neo4j and Cypher query language expertise preferred) Demonstrated experience cleaning, modeling, and visualizing medium to large datasets Experience developing dashboards or system visualizations Experience operating with modern software virtualization tools like Docker, Kubernetes Understanding of cloud infrastructure in High security environments (classified) Ability to clearly communicate complex technical concepts to both technical and nontechnical audiences Customer-specific experience supporting mission systems or classified programs Desired Qualifications Exposure to AI/ML or LLM system engineering and data workflows Familiarity with Agile development frameworks and cloud native design patterns Experience visualizing data in Tableau RCT Systems offers: Competitive benefits package (medical, dental, vision, life insurance) Immediate 401k vesting Generous PTO and flexible schedules $500.00 annual technology allowance RCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class.
11/11/2026
Full time
Job Description We are seeking a highly skilled Systems Engineering with strong Data Engineering experience to design, secure, and optimize mission-critical data solutions. This role blends system engineering, secure cloud architecture, advanced analytics, ETL/AI ML data engineering, virtualization technologies, and modern development practices. The ideal candidate has experience operating in classified AWS environments, developing with Cypher/Python/Java, and working with graph technologies, while communicating complex concepts effectively to diverse stakeholders. Key Responsibilities: Design, build, and optimize ETL pipelines, including data flows supporting AI/ML/LLM projects and large-scale analytics. Clean, preprocess, analyze, and visualize medium to large datasets using modern analytic and statistical methods. Build and optimize Neo4j graph database solutions including schema design, relationship modeling, and efficient Cypher query development. Develop software components in Cypher, Python, Java, or JavaScript following secure development practices. Maintain documentation for datasets, queries, security artifacts, engineering decisions, and developed software components. Required Qualifications: Active TS/SCI with polygraph Minimum of 5 years with BS/BA including at least 2 years of Sponsor experience Hands-on experience with ETL pipelines, data modeling, activity modeling, and AI/ML supportive data engineering Proficiency in at least one programming language (Cypher, Python, Java) Experience with graphing database technologies (Neo4j and Cypher query language expertise preferred) Demonstrated experience cleaning, modeling, and visualizing medium to large datasets Experience developing dashboards or system visualizations Experience operating with modern software virtualization tools like Docker, Kubernetes Understanding of cloud infrastructure in High security environments (classified) Ability to clearly communicate complex technical concepts to both technical and nontechnical audiences Customer-specific experience supporting mission systems or classified programs Desired Qualifications Exposure to AI/ML or LLM system engineering and data workflows Familiarity with Agile development frameworks and cloud native design patterns Experience visualizing data in Tableau RCT Systems offers: Competitive benefits package (medical, dental, vision, life insurance) Immediate 401k vesting Generous PTO and flexible schedules $500.00 annual technology allowance RCT Systems is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (to include pregnancy and related conditions, sexual orientation, and gender identity), national origin, disability, veteran status, or any other federally protected class.
Job Description M365 Engineer NYC (Hybrid) 12 Months contract Local candidates needed W2 need candidates authorized to work for any employer; Cannot sponsor You'll need to have 5+ years of experience in software development, specializing in building production services and automation solutions using C#, Python and PowerShell. A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent professional experience. We would love to see Understanding of latest AI tooling and working knowledge on governance models Experience understanding and applying governance for AI agents, including oversight of Model Context Protocol (MCP), security, and compliance controls Microsoft Azure and Microsoft 365 certifications, such as Azure Solutions Architect Expert and Microsoft 365 Administrator Expert, or equivalent credentials demonstrating advanced cloud and enterprise administration expertise Security Certifications - SANS or similar Google Workspace Administration experience/certifications Deep understanding of Microsoft 365 services and how to utilize, manage, secure them at enterprise scale Strong proficiency in Azure Entra ID, including understanding its dependencies related to identity and access security, as well as features like Conditional Access, Defender for O365 etc. Demonstrated success in delivering data protection and compliance solutions for financial institutions by designing DLP policies and integrating Microsoft 365 and/or Google Workspace with third-party security systems Familiarity with security posture improvements and hardening concepts in cloud environments (e.g., least privilege, logging/monitoring/auditing). Experience designing and operating web and Windows services t hat integrate with other internal systems and platforms Demonstrated experience managing DevOps pipelines , leveraging GitHub for configuration-as-code, and enabling automated, scalable deployments Experience across all phases of the software development life cycle, including design, implementation, testing, deployment, and operational support
11/11/2026
Full time
Job Description M365 Engineer NYC (Hybrid) 12 Months contract Local candidates needed W2 need candidates authorized to work for any employer; Cannot sponsor You'll need to have 5+ years of experience in software development, specializing in building production services and automation solutions using C#, Python and PowerShell. A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent professional experience. We would love to see Understanding of latest AI tooling and working knowledge on governance models Experience understanding and applying governance for AI agents, including oversight of Model Context Protocol (MCP), security, and compliance controls Microsoft Azure and Microsoft 365 certifications, such as Azure Solutions Architect Expert and Microsoft 365 Administrator Expert, or equivalent credentials demonstrating advanced cloud and enterprise administration expertise Security Certifications - SANS or similar Google Workspace Administration experience/certifications Deep understanding of Microsoft 365 services and how to utilize, manage, secure them at enterprise scale Strong proficiency in Azure Entra ID, including understanding its dependencies related to identity and access security, as well as features like Conditional Access, Defender for O365 etc. Demonstrated success in delivering data protection and compliance solutions for financial institutions by designing DLP policies and integrating Microsoft 365 and/or Google Workspace with third-party security systems Familiarity with security posture improvements and hardening concepts in cloud environments (e.g., least privilege, logging/monitoring/auditing). Experience designing and operating web and Windows services t hat integrate with other internal systems and platforms Demonstrated experience managing DevOps pipelines , leveraging GitHub for configuration-as-code, and enabling automated, scalable deployments Experience across all phases of the software development life cycle, including design, implementation, testing, deployment, and operational support
Job Description Company Overview Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care. Position Summary The Data Engineer is responsible for designing, developing, securing, and optimizing the enterprise data platform that powers analytics, reporting, automation, artificial intelligence, and business decision-making across SALT Dental Partners. This role builds scalable data pipelines, integrations, and data structures that enable trusted, high-quality information to move efficiently from source systems into enterprise analytical platforms. This role partners closely with the Manager of Data Analytics, BI Developers, application teams, Information Technology, business stakeholders, and external vendors to ensure data assets are reliable, governed, secure, and accessible for approved use cases. The ideal candidate brings strong expertise in SQL, ETL/ELT, cloud data platforms, integration patterns, data quality, and modern data architecture. Key Responsibilities Data Platform Engineering Design, develop, test, deploy, and maintain enterprise data pipelines and integration frameworks. Build scalable ETL/ELT processes that ingest, transform, and deliver data for analytical and operational workloads. Develop ingestion patterns for cloud applications, on-premises systems, files, databases, and approved external sources. Support the architecture and ongoing development of the enterprise data warehouse, lakehouse, and related data platform services. Systems Integration Develop and maintain integrations across practice management, revenue cycle, patient engagement, finance, human resources, operational, and third-party systems. Design and support API-based, database-based, and file-based integrations using secure and maintainable patterns. Partner with vendors and internal technical teams to resolve data availability, connectivity, transformation, and integration issues. Document interfaces, dependencies, mappings, schedules, error handling, and support procedures. Data Architecture & Modeling Design scalable data storage structures and transformation layers aligned with enterprise analytics requirements. Support dimensional modeling, common data definitions, and analytical data design. Establish and follow standards for data movement, transformation, retention, lifecycle management, naming, and documentation. Collaborate with BI Developers to improve model usability, query performance, refresh reliability, and downstream reporting. Data Quality, Governance & Security Implement automated validation, monitoring, reconciliation, testing, and alerting for critical data pipelines and assets. Identify data quality issues, perform root cause analysis, and coordinate sustainable remediation. Support data governance, metadata, lineage, stewardship, classification, and documentation initiatives. Ensure data solutions adhere to HIPAA, privacy regulations, least-privilege principles, and organizational security standards. Partner with Security and Compliance teams on audits, risk assessments, access controls, and incident response. Cloud & Platform Operations Administer, monitor, and optimize cloud-based data services and supporting infrastructure within assigned responsibilities. Monitor platform health, pipeline execution, system performance, capacity, and resource utilization. Implement resilient, scalable, and supportable solutions that accommodate enterprise growth and acquisition integration. Contribute to backup, disaster recovery, business continuity, observability, and data resiliency planning. Innovation & Advanced Analytics Enablement Enable approved AI, machine learning, predictive analytics, automation, and advanced reporting use cases through reliable data products. Evaluate emerging data engineering technologies and recommend practical improvements to the enterprise data ecosystem. Participate in proofs of concept and platform enhancements with clear security, supportability, governance, and value considerations. Vendor & Project Management Manage assigned relationships and technical activities with data platform vendors, software providers, and implementation partners. Provide technical direction based on prioritized initiatives, architecture standards, and project requirements. Communicate project status, dependencies, risks, issues, and decisions to technical and business stakeholders. Requirements Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering, or a related field; equivalent professional experience may be considered. 4+ years of data engineering, integration engineering, database development, or data platform experience. Strong SQL development, data transformation, and database performance optimization skills. Hands-on experience building and supporting enterprise ETL/ELT pipelines and orchestration workflows. Experience with cloud data platforms, data warehouses, lakehouse architectures, and modern analytics ecosystems. Knowledge of REST APIs, secure integration patterns, structured and semi-structured data, and source control practices. Experience with Python or another relevant scripting language. Experience with Microsoft Fabric, Azure Data Factory, Azure SQL, Azure Synapse Analytics, Databricks, Snowflake, or related platforms is preferred. Experience integrating data from multiple SaaS, practice management, financial, clinical, or operational systems is preferred. Demonstrated knowledge of data quality, metadata, lineage, governance, monitoring, and operational support practices. Experience in healthcare, dentistry, a DSO, multi-site operations, or another regulated industry is preferred. Strong knowledge of HIPAA, privacy, security, least privilege, and responsible data-handling practices. Strong troubleshooting, root cause analysis, documentation, and technical communication skills. Detail oriented and comfortable working in a fast-paced environment. Excellent oral and written communication and strong interpersonal skills. Desire and ability to learn new skills and be a team player. Ability to act with integrity, professionalism, and confidentiality. Physical Requirements The following physical demands would apply to this job up to 40% of the time: Ability to lift, carry, or pull or push 25 lbs. Benefits Competitive salary Comprehensive benefits package (medical, dental, vision) Retirement Plan (401k with Company Match, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Opportunities for professional development and growth Flexible hybrid work environment Salt Dental Partners is an Equal Opportunity Employer. This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities and duties.
11/11/2026
Full time
Job Description Company Overview Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care. Position Summary The Data Engineer is responsible for designing, developing, securing, and optimizing the enterprise data platform that powers analytics, reporting, automation, artificial intelligence, and business decision-making across SALT Dental Partners. This role builds scalable data pipelines, integrations, and data structures that enable trusted, high-quality information to move efficiently from source systems into enterprise analytical platforms. This role partners closely with the Manager of Data Analytics, BI Developers, application teams, Information Technology, business stakeholders, and external vendors to ensure data assets are reliable, governed, secure, and accessible for approved use cases. The ideal candidate brings strong expertise in SQL, ETL/ELT, cloud data platforms, integration patterns, data quality, and modern data architecture. Key Responsibilities Data Platform Engineering Design, develop, test, deploy, and maintain enterprise data pipelines and integration frameworks. Build scalable ETL/ELT processes that ingest, transform, and deliver data for analytical and operational workloads. Develop ingestion patterns for cloud applications, on-premises systems, files, databases, and approved external sources. Support the architecture and ongoing development of the enterprise data warehouse, lakehouse, and related data platform services. Systems Integration Develop and maintain integrations across practice management, revenue cycle, patient engagement, finance, human resources, operational, and third-party systems. Design and support API-based, database-based, and file-based integrations using secure and maintainable patterns. Partner with vendors and internal technical teams to resolve data availability, connectivity, transformation, and integration issues. Document interfaces, dependencies, mappings, schedules, error handling, and support procedures. Data Architecture & Modeling Design scalable data storage structures and transformation layers aligned with enterprise analytics requirements. Support dimensional modeling, common data definitions, and analytical data design. Establish and follow standards for data movement, transformation, retention, lifecycle management, naming, and documentation. Collaborate with BI Developers to improve model usability, query performance, refresh reliability, and downstream reporting. Data Quality, Governance & Security Implement automated validation, monitoring, reconciliation, testing, and alerting for critical data pipelines and assets. Identify data quality issues, perform root cause analysis, and coordinate sustainable remediation. Support data governance, metadata, lineage, stewardship, classification, and documentation initiatives. Ensure data solutions adhere to HIPAA, privacy regulations, least-privilege principles, and organizational security standards. Partner with Security and Compliance teams on audits, risk assessments, access controls, and incident response. Cloud & Platform Operations Administer, monitor, and optimize cloud-based data services and supporting infrastructure within assigned responsibilities. Monitor platform health, pipeline execution, system performance, capacity, and resource utilization. Implement resilient, scalable, and supportable solutions that accommodate enterprise growth and acquisition integration. Contribute to backup, disaster recovery, business continuity, observability, and data resiliency planning. Innovation & Advanced Analytics Enablement Enable approved AI, machine learning, predictive analytics, automation, and advanced reporting use cases through reliable data products. Evaluate emerging data engineering technologies and recommend practical improvements to the enterprise data ecosystem. Participate in proofs of concept and platform enhancements with clear security, supportability, governance, and value considerations. Vendor & Project Management Manage assigned relationships and technical activities with data platform vendors, software providers, and implementation partners. Provide technical direction based on prioritized initiatives, architecture standards, and project requirements. Communicate project status, dependencies, risks, issues, and decisions to technical and business stakeholders. Requirements Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering, or a related field; equivalent professional experience may be considered. 4+ years of data engineering, integration engineering, database development, or data platform experience. Strong SQL development, data transformation, and database performance optimization skills. Hands-on experience building and supporting enterprise ETL/ELT pipelines and orchestration workflows. Experience with cloud data platforms, data warehouses, lakehouse architectures, and modern analytics ecosystems. Knowledge of REST APIs, secure integration patterns, structured and semi-structured data, and source control practices. Experience with Python or another relevant scripting language. Experience with Microsoft Fabric, Azure Data Factory, Azure SQL, Azure Synapse Analytics, Databricks, Snowflake, or related platforms is preferred. Experience integrating data from multiple SaaS, practice management, financial, clinical, or operational systems is preferred. Demonstrated knowledge of data quality, metadata, lineage, governance, monitoring, and operational support practices. Experience in healthcare, dentistry, a DSO, multi-site operations, or another regulated industry is preferred. Strong knowledge of HIPAA, privacy, security, least privilege, and responsible data-handling practices. Strong troubleshooting, root cause analysis, documentation, and technical communication skills. Detail oriented and comfortable working in a fast-paced environment. Excellent oral and written communication and strong interpersonal skills. Desire and ability to learn new skills and be a team player. Ability to act with integrity, professionalism, and confidentiality. Physical Requirements The following physical demands would apply to this job up to 40% of the time: Ability to lift, carry, or pull or push 25 lbs. Benefits Competitive salary Comprehensive benefits package (medical, dental, vision) Retirement Plan (401k with Company Match, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Opportunities for professional development and growth Flexible hybrid work environment Salt Dental Partners is an Equal Opportunity Employer. This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities and duties.
Job Description Position: Data Engineer Location: Bellevue, WA 98004 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Pay Rate: $71.49-$71.49/HR Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Job Description 5+ years of data engineering experience Experience with data modeling, warehousing and building ETL pipelines Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Experience communicating with users, other technical teams, and management to collect requirements, describe data modeling decisions and data engineering strategy Knowledge of distributed systems as it pertains to data storage and computing Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Experience in development or technical support, or experience with data infrastructures: relational analytic DBMS, Elastic-Search, and Big Data EMR/EC2/Glue/Lambda What makes this role interesting Diverse and unique team Work on large impact projects Really building the tools Broadscale impacts High visibility Candidate Requirements Dive deep Ownership bias for action Yes will need advanced technical knowledge 5 years of experience Bachelor's degree Not enough experience and not a deal breaker but job hopping with be DQ Best candidate with have Prior client experience or worked at similar tech companies Quality of work and being able to work independently Top 3 must-have hard skills Java Javascript AWS TekWissen Group is an equal opportunity employer supporting workforce diversity.
11/11/2026
Full time
Job Description Position: Data Engineer Location: Bellevue, WA 98004 Duration: 6 Months Job Type: Temporary Assignment Work Type: Onsite Pay Rate: $71.49-$71.49/HR Overview TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Job Description 5+ years of data engineering experience Experience with data modeling, warehousing and building ETL pipelines Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS Experience communicating with users, other technical teams, and management to collect requirements, describe data modeling decisions and data engineering strategy Knowledge of distributed systems as it pertains to data storage and computing Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Experience in development or technical support, or experience with data infrastructures: relational analytic DBMS, Elastic-Search, and Big Data EMR/EC2/Glue/Lambda What makes this role interesting Diverse and unique team Work on large impact projects Really building the tools Broadscale impacts High visibility Candidate Requirements Dive deep Ownership bias for action Yes will need advanced technical knowledge 5 years of experience Bachelor's degree Not enough experience and not a deal breaker but job hopping with be DQ Best candidate with have Prior client experience or worked at similar tech companies Quality of work and being able to work independently Top 3 must-have hard skills Java Javascript AWS TekWissen Group is an equal opportunity employer supporting workforce diversity.
Job Description Geospatial Support Specialist - LP360 Software Location: Huntsville, AL (On-site) Department: Customer Success About the Role We're looking for a Geospatial Support Specialist to join our LP360 Customer Success team. This role is ideal for someone with a background in GIS, LiDAR, or GNSS who enjoys solving technical problems and helping customers succeed with complex mapping workflows. You'll be the first line of support for our LP360 software users-responding to support tickets, diagnosing issues with LiDAR and imagery processing, and guiding customers through best practices in geospatial data handling. What You'll Do Respond to and resolve support tickets related to LP360 software and geospatial workflows. Troubleshoot issues involving LiDAR classification, GNSS trajectory alignment, point cloud visualization, and orthophoto generation. Assist customers with data import/export, coordinate system setup, and workflow optimization. Document solutions and contribute to our knowledge base and training materials. Collaborate with product and engineering teams to escalate bugs or feature requests. Provide occasional remote or on-site training for customers. What You Bring Experience with geospatial software such as LP360, ArcGIS, QGIS, Global Mapper, or similar. Familiarity with GNSS post-processing, trajectory QC, or surveying principles. Strong problem-solving and communication skills. Ability to explain technical concepts to non-technical users. Bonus: Experience with drone mapping, photogrammetry, or LiDAR sensors. Preferred Qualifications Degree or certification in GIS, Geomatics, Surveying, Remote Sensing, or a related field. 1-3 years of experience in a technical support, field technician, or geospatial analyst role. Comfortable using ticketing systems (e.g., Freshdesk, Zendesk) and remote support tools. Why Join Us? Work with a passionate team building cutting-edge geospatial tools. Help shape the future of LiDAR and drone mapping workflows. Grow your career in a company that values customer success and technical excellence.
11/11/2026
Full time
Job Description Geospatial Support Specialist - LP360 Software Location: Huntsville, AL (On-site) Department: Customer Success About the Role We're looking for a Geospatial Support Specialist to join our LP360 Customer Success team. This role is ideal for someone with a background in GIS, LiDAR, or GNSS who enjoys solving technical problems and helping customers succeed with complex mapping workflows. You'll be the first line of support for our LP360 software users-responding to support tickets, diagnosing issues with LiDAR and imagery processing, and guiding customers through best practices in geospatial data handling. What You'll Do Respond to and resolve support tickets related to LP360 software and geospatial workflows. Troubleshoot issues involving LiDAR classification, GNSS trajectory alignment, point cloud visualization, and orthophoto generation. Assist customers with data import/export, coordinate system setup, and workflow optimization. Document solutions and contribute to our knowledge base and training materials. Collaborate with product and engineering teams to escalate bugs or feature requests. Provide occasional remote or on-site training for customers. What You Bring Experience with geospatial software such as LP360, ArcGIS, QGIS, Global Mapper, or similar. Familiarity with GNSS post-processing, trajectory QC, or surveying principles. Strong problem-solving and communication skills. Ability to explain technical concepts to non-technical users. Bonus: Experience with drone mapping, photogrammetry, or LiDAR sensors. Preferred Qualifications Degree or certification in GIS, Geomatics, Surveying, Remote Sensing, or a related field. 1-3 years of experience in a technical support, field technician, or geospatial analyst role. Comfortable using ticketing systems (e.g., Freshdesk, Zendesk) and remote support tools. Why Join Us? Work with a passionate team building cutting-edge geospatial tools. Help shape the future of LiDAR and drone mapping workflows. Grow your career in a company that values customer success and technical excellence.
Job Description Preferred: Preferred: U.S. Citizens (USC) - Local Candidates Only. Job Summary: We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops. Key Responsibilities: Perform Windows OS imaging and reimaging on laptops and desktops. Configure and deploy Windows devices for end users. Install required software, drivers, and security updates. Handle device packaging, shipping, and logistics. Track hardware shipments, deliveries, and device inventory. Troubleshoot basic Windows hardware and software issues. Maintain deployment records and update asset management systems. Coordinate with IT teams and end users to ensure smooth device delivery. Required Skills: Experience in Windows device imaging and deployment. Knowledge of Windows 10/11 operating systems. Experience with laptop/desktop configuration and setup. Familiarity with shipping, logistics, and IT asset management. Basic hardware and software troubleshooting skills. Good communication and coordination skills.
11/11/2026
Full time
Job Description Preferred: Preferred: U.S. Citizens (USC) - Local Candidates Only. Job Summary: We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops. Key Responsibilities: Perform Windows OS imaging and reimaging on laptops and desktops. Configure and deploy Windows devices for end users. Install required software, drivers, and security updates. Handle device packaging, shipping, and logistics. Track hardware shipments, deliveries, and device inventory. Troubleshoot basic Windows hardware and software issues. Maintain deployment records and update asset management systems. Coordinate with IT teams and end users to ensure smooth device delivery. Required Skills: Experience in Windows device imaging and deployment. Knowledge of Windows 10/11 operating systems. Experience with laptop/desktop configuration and setup. Familiarity with shipping, logistics, and IT asset management. Basic hardware and software troubleshooting skills. Good communication and coordination skills.
Job Description Job Title: Senior Salesforce Technical Architect (Hybrid) Location: Lansing, MI Duration: 6 Months Interview Type: Virtual Job Description: We are seeking a Senior Salesforce Technical Architect to join our client's team in Lansing, MI for a 6-month engagement. This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards. The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). Key Responsibilities: Core Responsibilities - Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement. - Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices. - Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework. - Providing technical leadership and mentorship to development teams, including state employees and contractors. - Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions. - Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions. - Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment. - Setting the technical direction for MDHHS Child Welfare applications. - Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies. - Ensuring compliance with security, performance, and regulatory standards. - Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan. - Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies. - Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms. - Design and implement application security that complies with State of Michigan policies. - Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes. - Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations. - Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines. - Review and approve State of Michigan system engineering methodology or other required technical deliverables. - Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups. - Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule. - Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items. - Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements. - Solve complex system design and programming problems which ensure high security is addressed for client level of data. - Plan for coordination, development, testing and integration of systems and data with Bridges. - Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy. - Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards. - Recommend configuration management tool best practices. Required Qualifications: - Clear and concise written and verbal communication is crucial to success and productivity in this role. - 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders. - Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals. - Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences. - 2-3 Salesforce certifications required. - 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development. - Documentation proving location, such as a utility bill or similar, may be asked for before the second round interview. Please ensure candidate is ready to provide this. - Salesforce Architect certification (Preferred). - Experience working on enterprise-level implementations (Preferred). - Database-related certifications (Preferred). Position Requirements: - Hybrid position based in Lansing, MI. - Duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan. - Assignment duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan. - Hybrid Work Schedule: There is no remote-only option. - Required onsite days- Wednesdays and Thursdays. - Remote eligible days- Mondays, Tuesdays, and Fridays. - The resource must meet these requirements from the beginning. Skill Matrix: Gathering and analyzing business and technical requirements in collaboration (5+ Years): Required Designing and implementing CI/CD pipelines: Required 2-3 Salesforce certifications: Required Salesforce, SQL, Java, and web services development (5+ Years): Required Salesforce Architect certification: Preferred Working on enterprise-level implementations: Preferred Database-related certifications: Preferred About GSK Solutions Inc: GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation. We deliver high-quality, on-time, and cost-effective solutions, consistently exceeding client expectations with superior execution.
11/11/2026
Full time
Job Description Job Title: Senior Salesforce Technical Architect (Hybrid) Location: Lansing, MI Duration: 6 Months Interview Type: Virtual Job Description: We are seeking a Senior Salesforce Technical Architect to join our client's team in Lansing, MI for a 6-month engagement. This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare Information System (MiSACWIS) and the Comprehensive Child Welfare Information System (CCWIS). These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and compliance with state and federal standards. The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS's strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL). Key Responsibilities: Core Responsibilities - Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement. - Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices. - Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework. - Providing technical leadership and mentorship to development teams, including state employees and contractors. - Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions. - Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions. - Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment. - Setting the technical direction for MDHHS Child Welfare applications. - Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies. - Ensuring compliance with security, performance, and regulatory standards. - Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency's business plan. - Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies. - Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms. - Design and implement application security that complies with State of Michigan policies. - Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes. - Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations. - Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines. - Review and approve State of Michigan system engineering methodology or other required technical deliverables. - Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups. - Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule. - Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items. - Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements. - Solve complex system design and programming problems which ensure high security is addressed for client level of data. - Plan for coordination, development, testing and integration of systems and data with Bridges. - Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy. - Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards. - Recommend configuration management tool best practices. Required Qualifications: - Clear and concise written and verbal communication is crucial to success and productivity in this role. - 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders. - Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals. - Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences. - 2-3 Salesforce certifications required. - 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development. - Documentation proving location, such as a utility bill or similar, may be asked for before the second round interview. Please ensure candidate is ready to provide this. - Salesforce Architect certification (Preferred). - Experience working on enterprise-level implementations (Preferred). - Database-related certifications (Preferred). Position Requirements: - Hybrid position based in Lansing, MI. - Duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan. - Assignment duration: 6-months, with the intent to hire the contractor into a full-time position with SOMI within 6-months to a year. At the time of hire, the candidate must be authorized to work in the United States without requiring visa sponsorship from the State of Michigan. - Hybrid Work Schedule: There is no remote-only option. - Required onsite days- Wednesdays and Thursdays. - Remote eligible days- Mondays, Tuesdays, and Fridays. - The resource must meet these requirements from the beginning. Skill Matrix: Gathering and analyzing business and technical requirements in collaboration (5+ Years): Required Designing and implementing CI/CD pipelines: Required 2-3 Salesforce certifications: Required Salesforce, SQL, Java, and web services development (5+ Years): Required Salesforce Architect certification: Preferred Working on enterprise-level implementations: Preferred Database-related certifications: Preferred About GSK Solutions Inc: GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation. We deliver high-quality, on-time, and cost-effective solutions, consistently exceeding client expectations with superior execution.
Job Description Mission of the Role The ET&T (Enterprise Technology & Transformation) US Site Specialist acts as the primary technology representative for the US affiliate, ensuring efficient delivery of IT services, operational continuity, and effective alignment with ET&T standards. The role is responsible for coordinating local IT activities, supporting business users, managing relationships with local IT service providers, and acting as the primary interface between the US organization and corporate Strategy, Infrastructure, Applications, Service Desk, Data & AI Information Security and ET&T QA/IS teams. The position requires a hands-on professional capable of independently managing daily operational issues while coordinating the resolution of more complex incidents involving corporate support teams and external vendors. Key Responsibilities Local IT Operations & User Support Serve as the primary IT contact for all employees within the US affiliate. Management of first/second level problems through a structured ticketing flow Provide hands-on support for hardware, software, mobility, collaboration, and workplace technologies. Coordinate and oversee incident and service request resolution. Monitor user satisfaction and ensure timely response to operational issues. Support onboarding, role changes, and offboarding activities according to HQ ET&T processes. Assist local users in the adoption and effective use of corporate IT solutions. Coordination with HQ ET&T Teams Act as the local liaison between US business functions and HQ ET&T. Coordinate the resolution of complex infrastructure, network, workplace, and application issues. Escalate incidents and requests to the appropriate HQ teams. Support implementation of global IT initiatives, upgrades, and transformation programs. Facilitate communication between local stakeholders and technical experts. Ensure adherence to global standards, policies, and governance models. Vendor & Managed Service Provider Management Coordinate daily activities performed by the local IT service provider. Monitor service quality and compliance with agreed service levels. Manage operational escalations involving local vendors. Review recurring issues and ensure corrective actions are implemented. Support HQ Procurement and ET&T functions in vendor performance evaluations. Ensure external providers comply with corporate security and compliance requirements. Infrastructure & Workplace Services Coordinate support activities related to: End-user devices Microsoft 365 services Printers and peripheral devices Meeting room technologies Local network connectivity Telecommunications services Maintain visibility on the health and performance of local IT services. Support asset lifecycle management and inventory controls. Coordinate local installations, relocations, and infrastructure upgrades. Business Applications Support Act as first local point of contact for business application issues including SAP-related end-user issues. Support users in day-to-day operational activities involving corporate applications. Coordinate with HQ Application teams to resolve incidents and implement enhancements. Participate in testing activities, user acceptance testing, training initiatives, and deployments. Collect and document business requirements and improvement requests from local stakeholders. Support and coordinate SAP-related change requests, minor enhancements, and release/testing activities (e.g., regression and user acceptance testing) in coordination with HQ SAP teams and Quality/Validation functions, ensuring compliance with GxP change control requirements. Information Security, Compliance & Governance Ensure local adherence to HQ ET&T, IS (Information Security) and ET&T QA/IS policies and procedures. Support cybersecurity awareness and compliance initiatives. Assist during internal audits, inspections, and compliance reviews. Report potential security risks, vulnerabilities, and policy deviations. Support implementation of security controls and remediation plans defined by HQ teams. Continuous Improvement Identify recurring operational issues and propose improvement opportunities. Support automation and standardization initiatives. Maintain accurate IT documentation, asset records, and support procedures. Contribute to improving service quality and user experience across the US organization. Profile Requirements Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field. Experience 3-5 years of experience in IT Operations, Service Desk, Infrastructure Support, or End User Services roles. Experience in a multinational environment is preferred. Previous experience working with external IT service providers or managed services partners. Experience supporting both business and technical stakeholders. Exposure to regulated industries such as pharmaceutical, healthcare, medical devices, or manufacturing is considered an advantage. Technical & Digital Competencies Good understanding of: Microsoft 365 ecosystem Windows operating systems Active Directory / Microsoft Entra ID Endpoint and device management Basic network troubleshooting VPN and remote access technologies IT Service Management processes Incident, Request and Change Management Basic understanding of SAP navigation, ticketing, and core business processes (e.g., order-to-cash, procure-to-pay) Collaboration platforms such as Microsoft Teams and SharePoint Preferred: Microsoft Intune Azure fundamentals ServiceNow or equivalent ITSM solution SAP user support needed ITIL Foundation certification Skills & Competencies Strong customer and service orientation. Excellent troubleshooting and analytical skills. Hands-on attitude with strong ownership mentality. Ability to prioritize activities in a fast-paced environment. Strong communication and stakeholder management skills. Ability to coordinate multiple teams across different geographies. Collaborative and team-oriented mindset. Ability to work independently with limited supervision. Strong organizational and documentation skills. Success Measures Within the first 12 months, the ET&T US Site Specialist is expected to: Become the trusted IT partner for the US affiliate. Ensure effective coordination between local users, HQ ET&T, and external service providers. Improve responsiveness and quality of IT support services. Reduce recurring incidents through proactive management and escalation. Ensure compliance with HQ policies and standards. Contribute positively to user satisfaction and operation
11/11/2026
Full time
Job Description Mission of the Role The ET&T (Enterprise Technology & Transformation) US Site Specialist acts as the primary technology representative for the US affiliate, ensuring efficient delivery of IT services, operational continuity, and effective alignment with ET&T standards. The role is responsible for coordinating local IT activities, supporting business users, managing relationships with local IT service providers, and acting as the primary interface between the US organization and corporate Strategy, Infrastructure, Applications, Service Desk, Data & AI Information Security and ET&T QA/IS teams. The position requires a hands-on professional capable of independently managing daily operational issues while coordinating the resolution of more complex incidents involving corporate support teams and external vendors. Key Responsibilities Local IT Operations & User Support Serve as the primary IT contact for all employees within the US affiliate. Management of first/second level problems through a structured ticketing flow Provide hands-on support for hardware, software, mobility, collaboration, and workplace technologies. Coordinate and oversee incident and service request resolution. Monitor user satisfaction and ensure timely response to operational issues. Support onboarding, role changes, and offboarding activities according to HQ ET&T processes. Assist local users in the adoption and effective use of corporate IT solutions. Coordination with HQ ET&T Teams Act as the local liaison between US business functions and HQ ET&T. Coordinate the resolution of complex infrastructure, network, workplace, and application issues. Escalate incidents and requests to the appropriate HQ teams. Support implementation of global IT initiatives, upgrades, and transformation programs. Facilitate communication between local stakeholders and technical experts. Ensure adherence to global standards, policies, and governance models. Vendor & Managed Service Provider Management Coordinate daily activities performed by the local IT service provider. Monitor service quality and compliance with agreed service levels. Manage operational escalations involving local vendors. Review recurring issues and ensure corrective actions are implemented. Support HQ Procurement and ET&T functions in vendor performance evaluations. Ensure external providers comply with corporate security and compliance requirements. Infrastructure & Workplace Services Coordinate support activities related to: End-user devices Microsoft 365 services Printers and peripheral devices Meeting room technologies Local network connectivity Telecommunications services Maintain visibility on the health and performance of local IT services. Support asset lifecycle management and inventory controls. Coordinate local installations, relocations, and infrastructure upgrades. Business Applications Support Act as first local point of contact for business application issues including SAP-related end-user issues. Support users in day-to-day operational activities involving corporate applications. Coordinate with HQ Application teams to resolve incidents and implement enhancements. Participate in testing activities, user acceptance testing, training initiatives, and deployments. Collect and document business requirements and improvement requests from local stakeholders. Support and coordinate SAP-related change requests, minor enhancements, and release/testing activities (e.g., regression and user acceptance testing) in coordination with HQ SAP teams and Quality/Validation functions, ensuring compliance with GxP change control requirements. Information Security, Compliance & Governance Ensure local adherence to HQ ET&T, IS (Information Security) and ET&T QA/IS policies and procedures. Support cybersecurity awareness and compliance initiatives. Assist during internal audits, inspections, and compliance reviews. Report potential security risks, vulnerabilities, and policy deviations. Support implementation of security controls and remediation plans defined by HQ teams. Continuous Improvement Identify recurring operational issues and propose improvement opportunities. Support automation and standardization initiatives. Maintain accurate IT documentation, asset records, and support procedures. Contribute to improving service quality and user experience across the US organization. Profile Requirements Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field. Experience 3-5 years of experience in IT Operations, Service Desk, Infrastructure Support, or End User Services roles. Experience in a multinational environment is preferred. Previous experience working with external IT service providers or managed services partners. Experience supporting both business and technical stakeholders. Exposure to regulated industries such as pharmaceutical, healthcare, medical devices, or manufacturing is considered an advantage. Technical & Digital Competencies Good understanding of: Microsoft 365 ecosystem Windows operating systems Active Directory / Microsoft Entra ID Endpoint and device management Basic network troubleshooting VPN and remote access technologies IT Service Management processes Incident, Request and Change Management Basic understanding of SAP navigation, ticketing, and core business processes (e.g., order-to-cash, procure-to-pay) Collaboration platforms such as Microsoft Teams and SharePoint Preferred: Microsoft Intune Azure fundamentals ServiceNow or equivalent ITSM solution SAP user support needed ITIL Foundation certification Skills & Competencies Strong customer and service orientation. Excellent troubleshooting and analytical skills. Hands-on attitude with strong ownership mentality. Ability to prioritize activities in a fast-paced environment. Strong communication and stakeholder management skills. Ability to coordinate multiple teams across different geographies. Collaborative and team-oriented mindset. Ability to work independently with limited supervision. Strong organizational and documentation skills. Success Measures Within the first 12 months, the ET&T US Site Specialist is expected to: Become the trusted IT partner for the US affiliate. Ensure effective coordination between local users, HQ ET&T, and external service providers. Improve responsiveness and quality of IT support services. Reduce recurring incidents through proactive management and escalation. Ensure compliance with HQ policies and standards. Contribute positively to user satisfaction and operation
Job Description About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role The IT Systems Support Engineer is part of Pret's IT team, providing outstanding 2nd line technical support across the US shop estate and Support Centre. The role utilizes strong knowledge of Pret's systems and operating environment to prioritize issues effectively, minimize operational disruption, and ensure colleagues and shops receive a high level of service. This role acts as a key technical point of contact for shop and Support Centre technology issues, working closely with the Helpdesk, wider IT team across the US and the UK, technology suppliers, and business stakeholders. The role will take end-to-end ownership of 2nd line incidents and requests, resolve issues where possible, and ensure appropriate escalation, communication and follow-through where wider support is required. The IT Systems Support Engineer will also support new shop openings, technology projects, and service improvement activity. Responsibilities IT 2nd Line Support - 75% of Time Administration of IT systems, both on premise (servers) and in the cloud, including Active Directory, Azure and Microsoft 365 Admin Center Manage the Meraki Admin Portal, including switches, firewalls and access points Manage the IT Department ServiceNow ticketing system and maintain accurate incident, request and query records Provide administrative support for employee time clocks and Okta, including Okta Verify and applications Act as a key point of contact for end user support requests and provide remote access support Provide end user support, troubleshoot and resolve technology issues, escalating to other IT teams and 3rd parties as required Provision new starters, including laptops, mobile phones, accounts and remote access, and provide orientation on existing technology Ensure joiner and leaver processes are completed accurately and in a timely manner Manage technology vendors and services including Oracle, EPOS credit card machines, EPOS thermal printers, retail sound systems, POTS lines, ISP and Wi-Fi Repair and replace EPOS equipment to support efficient shop operations Maintain an accurate IT inventory and supporting documentation Monitor network alerts to ensure systems are operating effectively and address issues as they arise Take end-to-end ownership of 2nd line support calls logged through the Helpdesk, ensuring incidents and queries are resolved within agreed SLAs or passed to the appropriate owner Upskill shop teams where appropriate so they can troubleshoot hardware and bespoke Pret software issues quickly Resolve issues on-site where possible at the time of the visit Continually monitor call queues to ensure response times, SLAs and business requirements are met Provide proactive communication to shops and Support Centre employees on issue and resolution progress Accurately assess business impact to support effective prioritization. Review documentation and toolsets to ensure the knowledge base remains accurate and is shared across the team Help maintain and support interfaces between tills and payment software Meet and continually drive improvements against team targets and KPIs Follow the induction process and provide support to new starters; ensure the starter/leaver process is followed Identify opportunities to continually improve the service offered to new and existing shops Follow the NSO process and ensure shops open on time and within the IT NSO budget, escalating issues that may affect trade Projects & International - 15% of Time Facilitate IT projects when required and work collaboratively with the wider IT team and business stakeholders to support successful delivery Review the NSO process to ensure IT requirements remain current and support new shop openings to Pret standards, on time and within budget Provide flexibility to travel when and where required to support shops, projects and operational priorities Service Improvements - 10% of Time Attend departmental meetings and build strong working relationships with other Pret teams, technology partners and suppliers Proactively identify service improvement initiatives and opportunities to enhance team KPIs. Participating in departmental and 3rd party meetings where required Maintain the knowledge base and IT Field Team procedures to support consistent service delivery Take ownership of personal development and agreed performance targets Skills and experience Excellent working knowledge of Pret's day-to-day operations and internal systems Customer-focused approach with a willingness to go the extra mile when delivering service Ability to demonstrate out-of-the-box thinking when dealing with challenging issues Working knowledge of Oracle & Microsoft systems Exemplary network troubleshooting skills Ability to remain motivated and act with urgency Adaptable to change Reliable and self-motivated Effective prioritization and ability to manage multiple competing priorities Pret Behaviors Driven Analytical Courageous Adaptable Collaborative Additional Information There is a requirement to provide out-of-hours support via call-out on a rotation basis for evenings, weekends and bank holidays This role for Pret and this description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Benefits and Salary Competitive salary and performance bonus Comprehensive medical, dental, and vision benefits 401(k) with company match Generous paid time off and company holidays Free Pret food and coffee Professional development and career growth within a global brand The base salary pay range for this role is $68,000 - $70,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
11/11/2026
Full time
Job Description About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role The IT Systems Support Engineer is part of Pret's IT team, providing outstanding 2nd line technical support across the US shop estate and Support Centre. The role utilizes strong knowledge of Pret's systems and operating environment to prioritize issues effectively, minimize operational disruption, and ensure colleagues and shops receive a high level of service. This role acts as a key technical point of contact for shop and Support Centre technology issues, working closely with the Helpdesk, wider IT team across the US and the UK, technology suppliers, and business stakeholders. The role will take end-to-end ownership of 2nd line incidents and requests, resolve issues where possible, and ensure appropriate escalation, communication and follow-through where wider support is required. The IT Systems Support Engineer will also support new shop openings, technology projects, and service improvement activity. Responsibilities IT 2nd Line Support - 75% of Time Administration of IT systems, both on premise (servers) and in the cloud, including Active Directory, Azure and Microsoft 365 Admin Center Manage the Meraki Admin Portal, including switches, firewalls and access points Manage the IT Department ServiceNow ticketing system and maintain accurate incident, request and query records Provide administrative support for employee time clocks and Okta, including Okta Verify and applications Act as a key point of contact for end user support requests and provide remote access support Provide end user support, troubleshoot and resolve technology issues, escalating to other IT teams and 3rd parties as required Provision new starters, including laptops, mobile phones, accounts and remote access, and provide orientation on existing technology Ensure joiner and leaver processes are completed accurately and in a timely manner Manage technology vendors and services including Oracle, EPOS credit card machines, EPOS thermal printers, retail sound systems, POTS lines, ISP and Wi-Fi Repair and replace EPOS equipment to support efficient shop operations Maintain an accurate IT inventory and supporting documentation Monitor network alerts to ensure systems are operating effectively and address issues as they arise Take end-to-end ownership of 2nd line support calls logged through the Helpdesk, ensuring incidents and queries are resolved within agreed SLAs or passed to the appropriate owner Upskill shop teams where appropriate so they can troubleshoot hardware and bespoke Pret software issues quickly Resolve issues on-site where possible at the time of the visit Continually monitor call queues to ensure response times, SLAs and business requirements are met Provide proactive communication to shops and Support Centre employees on issue and resolution progress Accurately assess business impact to support effective prioritization. Review documentation and toolsets to ensure the knowledge base remains accurate and is shared across the team Help maintain and support interfaces between tills and payment software Meet and continually drive improvements against team targets and KPIs Follow the induction process and provide support to new starters; ensure the starter/leaver process is followed Identify opportunities to continually improve the service offered to new and existing shops Follow the NSO process and ensure shops open on time and within the IT NSO budget, escalating issues that may affect trade Projects & International - 15% of Time Facilitate IT projects when required and work collaboratively with the wider IT team and business stakeholders to support successful delivery Review the NSO process to ensure IT requirements remain current and support new shop openings to Pret standards, on time and within budget Provide flexibility to travel when and where required to support shops, projects and operational priorities Service Improvements - 10% of Time Attend departmental meetings and build strong working relationships with other Pret teams, technology partners and suppliers Proactively identify service improvement initiatives and opportunities to enhance team KPIs. Participating in departmental and 3rd party meetings where required Maintain the knowledge base and IT Field Team procedures to support consistent service delivery Take ownership of personal development and agreed performance targets Skills and experience Excellent working knowledge of Pret's day-to-day operations and internal systems Customer-focused approach with a willingness to go the extra mile when delivering service Ability to demonstrate out-of-the-box thinking when dealing with challenging issues Working knowledge of Oracle & Microsoft systems Exemplary network troubleshooting skills Ability to remain motivated and act with urgency Adaptable to change Reliable and self-motivated Effective prioritization and ability to manage multiple competing priorities Pret Behaviors Driven Analytical Courageous Adaptable Collaborative Additional Information There is a requirement to provide out-of-hours support via call-out on a rotation basis for evenings, weekends and bank holidays This role for Pret and this description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Benefits and Salary Competitive salary and performance bonus Comprehensive medical, dental, and vision benefits 401(k) with company match Generous paid time off and company holidays Free Pret food and coffee Professional development and career growth within a global brand The base salary pay range for this role is $68,000 - $70,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
Job Description Systems Engineer Agility Partners is looking for a Systems Engineer to join a leading organization in the energy and utilities industry. This person will support the design, development, integration, and validation of complex systems that include both hardware and software components. You'll work across technical teams and business stakeholders to understand requirements, improve existing systems, and help move large-scale engineering initiatives from initial design through implementation and validation. What You'll Be Doing Design, develop, and integrate complex enterprise and engineering systems. Gather, document, track, and maintain system and product requirements. Apply Model-Based Systems Engineering (MBSE) principles throughout the systems lifecycle. Evaluate existing systems, identify gaps, and recommend technical improvements. Support system verification and validation (V&V) to ensure solutions meet functional and technical requirements. Partner with engineering, technology, and business teams on system design and integration. Support projects from requirements and design through implementation, testing, and validation. What We're Looking For Experience in systems engineering, systems design, integration, or complex technology environments. Strong understanding of MBSE principles and methodologies. Experience with requirements management and traceability. Hands-on knowledge of verification and validation processes. Strong analytical and creative problem-solving skills. Experience working with tools such as Atlassian JIRA or IBM Rational DOORS. Familiarity with Agile product or software development environments. Strong communication skills and the ability to work between technical and non-technical teams. INCOSE Systems Engineering Professional (SEP) certification is a plus. Why This Role? Work on complex, large-scale systems within the energy and utilities industry. Get exposure to both hardware and software-focused engineering. Be involved throughout the full systems engineering lifecycle. Work closely with technical experts and business stakeholders. Build deeper experience in MBSE, requirements management, systems integration, and V&V.
11/11/2026
Full time
Job Description Systems Engineer Agility Partners is looking for a Systems Engineer to join a leading organization in the energy and utilities industry. This person will support the design, development, integration, and validation of complex systems that include both hardware and software components. You'll work across technical teams and business stakeholders to understand requirements, improve existing systems, and help move large-scale engineering initiatives from initial design through implementation and validation. What You'll Be Doing Design, develop, and integrate complex enterprise and engineering systems. Gather, document, track, and maintain system and product requirements. Apply Model-Based Systems Engineering (MBSE) principles throughout the systems lifecycle. Evaluate existing systems, identify gaps, and recommend technical improvements. Support system verification and validation (V&V) to ensure solutions meet functional and technical requirements. Partner with engineering, technology, and business teams on system design and integration. Support projects from requirements and design through implementation, testing, and validation. What We're Looking For Experience in systems engineering, systems design, integration, or complex technology environments. Strong understanding of MBSE principles and methodologies. Experience with requirements management and traceability. Hands-on knowledge of verification and validation processes. Strong analytical and creative problem-solving skills. Experience working with tools such as Atlassian JIRA or IBM Rational DOORS. Familiarity with Agile product or software development environments. Strong communication skills and the ability to work between technical and non-technical teams. INCOSE Systems Engineering Professional (SEP) certification is a plus. Why This Role? Work on complex, large-scale systems within the energy and utilities industry. Get exposure to both hardware and software-focused engineering. Be involved throughout the full systems engineering lifecycle. Work closely with technical experts and business stakeholders. Build deeper experience in MBSE, requirements management, systems integration, and V&V.
Job Description Job Title - Contract Manager - CLM Location: Reston, VA We are transforming how United States federal agencies and government organizations manage their most important contracts-spanning defense, healthcare, public safety, and beyond. Our AI-driven solutions are designed specifically to improve efficiency and compliance for US government contractors and federal agencies. Our dedication to innovation and excellence in Microsoft technology was recognized with the 2024 Microsoft Defense and Intelligence Partner of the Year award for outstanding achievements supporting federal missions. Join our public sector professional services team as part of a cohort-based hiring model. Cohort members start on the same date and participate in a collaborative onboarding and development journey. You will help drive technological transformation for the US government contractors and federal agencies where your work will make a direct impact on national operations. Client more about Icertis Public Sector Solutions. If you're a recent graduate eager to apply your analytical, problem-solving, and communication skills to real-world challenges, this role is your launchpad into the world of SaaS consulting. About the Opportunity You'll join an experienced consulting team in a collaborative, mission-driven environment that encourages curiosity and hands on learning. As a Software Implementation Consultant, you'll work on meaningful projects that help public sector organizations modernize essential systems across healthcare, aerospace, defense, and public safety you'll learn from certified experts and mentors while practical experience with enterprise SaaS delivery early in your career. Through training, platform certifications, and real project work, you'll build skills in technology, AI, business processes, and client consulting.You'll earn certifications that strengthen your long-term career in SaaS and grow into roles such as Functional Consultant, Senior Consultant, or Solution Architect as your expertise develops. Key Expectations at This Level - competencies • Show confidence and professionalism in client-facing settings. • Communicate clearly and collaborate effectively at all levels. • Demonstrate learning agility and adaptability with new tools and processes. • Show interest in SaaS consulting and a desire to build trust with public sector clients. Responsibilities: • Support pre-implementation workshops to better understand their product requirements, support system demos, and user training sessions with guidance from senior consultants. • Contribute to project documentation, data reporting, and client communications. • Assist with solution configuration, testing, design activities, to align • Learn about client AI requirements and Icertis AI capabilities. • Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality delivery. • Learn how government processes and security requirements translate into SaaS solutions. Qualifications:• Bachelor's degree in engineering, Computer Science Business, Information Management, Information Technology, Business Analyst or related technical field. • Prior experience with government contractors or federal agencies in our industry during internships or through work is highly desirable. Prior exposure to software delivery, process improvement through projects or coursework is a plus. • Demonstrated interest in the practical application of AI tools, with hands-on experience gained through coursework, internships, projects, research, or self- directed learning (e.g., using AI tools to automate workflows, analyze data, build prototypes, or enhance software implementations beyond basic ChatGPT usage). • Strong analytical and problem-solving abilities to work with curiosity to learn. • Excellent communication skills and ability to collaborate in a global team environment. • Interest in technology consulting, SaaS platforms, or enterprise business applications. • Motivation to work in a fast-paced, mission-driven environment supporting U.S. public sector transformation.
11/11/2026
Full time
Job Description Job Title - Contract Manager - CLM Location: Reston, VA We are transforming how United States federal agencies and government organizations manage their most important contracts-spanning defense, healthcare, public safety, and beyond. Our AI-driven solutions are designed specifically to improve efficiency and compliance for US government contractors and federal agencies. Our dedication to innovation and excellence in Microsoft technology was recognized with the 2024 Microsoft Defense and Intelligence Partner of the Year award for outstanding achievements supporting federal missions. Join our public sector professional services team as part of a cohort-based hiring model. Cohort members start on the same date and participate in a collaborative onboarding and development journey. You will help drive technological transformation for the US government contractors and federal agencies where your work will make a direct impact on national operations. Client more about Icertis Public Sector Solutions. If you're a recent graduate eager to apply your analytical, problem-solving, and communication skills to real-world challenges, this role is your launchpad into the world of SaaS consulting. About the Opportunity You'll join an experienced consulting team in a collaborative, mission-driven environment that encourages curiosity and hands on learning. As a Software Implementation Consultant, you'll work on meaningful projects that help public sector organizations modernize essential systems across healthcare, aerospace, defense, and public safety you'll learn from certified experts and mentors while practical experience with enterprise SaaS delivery early in your career. Through training, platform certifications, and real project work, you'll build skills in technology, AI, business processes, and client consulting.You'll earn certifications that strengthen your long-term career in SaaS and grow into roles such as Functional Consultant, Senior Consultant, or Solution Architect as your expertise develops. Key Expectations at This Level - competencies • Show confidence and professionalism in client-facing settings. • Communicate clearly and collaborate effectively at all levels. • Demonstrate learning agility and adaptability with new tools and processes. • Show interest in SaaS consulting and a desire to build trust with public sector clients. Responsibilities: • Support pre-implementation workshops to better understand their product requirements, support system demos, and user training sessions with guidance from senior consultants. • Contribute to project documentation, data reporting, and client communications. • Assist with solution configuration, testing, design activities, to align • Learn about client AI requirements and Icertis AI capabilities. • Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality delivery. • Learn how government processes and security requirements translate into SaaS solutions. Qualifications:• Bachelor's degree in engineering, Computer Science Business, Information Management, Information Technology, Business Analyst or related technical field. • Prior experience with government contractors or federal agencies in our industry during internships or through work is highly desirable. Prior exposure to software delivery, process improvement through projects or coursework is a plus. • Demonstrated interest in the practical application of AI tools, with hands-on experience gained through coursework, internships, projects, research, or self- directed learning (e.g., using AI tools to automate workflows, analyze data, build prototypes, or enhance software implementations beyond basic ChatGPT usage). • Strong analytical and problem-solving abilities to work with curiosity to learn. • Excellent communication skills and ability to collaborate in a global team environment. • Interest in technology consulting, SaaS platforms, or enterprise business applications. • Motivation to work in a fast-paced, mission-driven environment supporting U.S. public sector transformation.
Job Description Date Posted: 2026-10-22 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": -tucson,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-10-22 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": -tucson,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description Brooksource is seeking a highly motivated, innovative IT Support Specialist to provide onsite technical support and assist with corporate infrastructure projects. Under the general direction of the IT Infrastructure Manager, this position will provide onsite and remote technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary. This position will also support Corporate IT infrastructure projects including global PC/Server patching, PC refresh/imaging processes, Anti-Virus and mobile device management and deployment. Required Qualifications: Bachelor's degree in information technology or related field or 2-3 years of equivalent work experience. Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment. Experience supporting Office 365 and identity management components. Experience working with a Ticketing system (Service Now preferred). Experience using Microsoft Intune and Windows Autopilot to configure, image, deploy, and manage Windows devices. Excellent technical knowledge of laptop and desktop computers including Windows 10/11 laptops and some experience with Active Directory. Strong ability to quickly learn new information system technology. Strong organization and multi tasking skills. Strong analytical skills; ability to think big and scale quickly. Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization; seen as humble, direct, and authentic. Preferred Qualifications: Knowledge of commercial enterprise-level tools and products to provide network services. Prior experience working at level 2/3 service desk and/or server management roles. Background working closely with IT admins and engineers across the globe in a distributed multi-national corporate environment. Familiarity with Microsoft technology stack. Familiarity with Windows and Unix based server technologies. Additional Certifications such as MCP, A , CompTIA A+ preferred. ITIL Foundations V4 Certification or 2 years of equivalent experience. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information. Interpersonal Savvy - Relates well to all kinds of people, at all levels in the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. Day to Day Responsibilities: Provides onsite and remote IT support for regional facilities working from Cleveland, OH location (hardware, systems, teleconferencing, etc.) Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Work as part of a global phone and ticketing queue for end users to report issues and requests. Collaboration Support - Educate and advocate use of collaboration environments (O365, Outlook, Teams, SharePoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers. Acts as mentor to peers through the sharing of technical IT knowledge and guidance. Security: Understand and assist with the tools and process required to identify, test, deploy and support security patching. Issue Resolution: Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance. Network Connectivity: Provides support for network connectivity or related network issues for the user community. Performs related duties and fulfills responsibilities as required. Follows company standards and procedures. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. EEO Statement Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Applications will be accepted until at least November 16, 2026.
11/11/2026
Full time
Job Description Brooksource is seeking a highly motivated, innovative IT Support Specialist to provide onsite technical support and assist with corporate infrastructure projects. Under the general direction of the IT Infrastructure Manager, this position will provide onsite and remote technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary. This position will also support Corporate IT infrastructure projects including global PC/Server patching, PC refresh/imaging processes, Anti-Virus and mobile device management and deployment. Required Qualifications: Bachelor's degree in information technology or related field or 2-3 years of equivalent work experience. Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment. Experience supporting Office 365 and identity management components. Experience working with a Ticketing system (Service Now preferred). Experience using Microsoft Intune and Windows Autopilot to configure, image, deploy, and manage Windows devices. Excellent technical knowledge of laptop and desktop computers including Windows 10/11 laptops and some experience with Active Directory. Strong ability to quickly learn new information system technology. Strong organization and multi tasking skills. Strong analytical skills; ability to think big and scale quickly. Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization; seen as humble, direct, and authentic. Preferred Qualifications: Knowledge of commercial enterprise-level tools and products to provide network services. Prior experience working at level 2/3 service desk and/or server management roles. Background working closely with IT admins and engineers across the globe in a distributed multi-national corporate environment. Familiarity with Microsoft technology stack. Familiarity with Windows and Unix based server technologies. Additional Certifications such as MCP, A , CompTIA A+ preferred. ITIL Foundations V4 Certification or 2 years of equivalent experience. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information. Interpersonal Savvy - Relates well to all kinds of people, at all levels in the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. Day to Day Responsibilities: Provides onsite and remote IT support for regional facilities working from Cleveland, OH location (hardware, systems, teleconferencing, etc.) Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Work as part of a global phone and ticketing queue for end users to report issues and requests. Collaboration Support - Educate and advocate use of collaboration environments (O365, Outlook, Teams, SharePoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers. Acts as mentor to peers through the sharing of technical IT knowledge and guidance. Security: Understand and assist with the tools and process required to identify, test, deploy and support security patching. Issue Resolution: Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance. Network Connectivity: Provides support for network connectivity or related network issues for the user community. Performs related duties and fulfills responsibilities as required. Follows company standards and procedures. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. EEO Statement Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Applications will be accepted until at least November 16, 2026.
