Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
11/14/2026
Full time
Job Description OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Product Owner to join our client's organization and contribute to their ongoing success. Job summary The Senior Product Owner is responsible for maximizing the value delivered by assigned products and platforms by translating business strategy and stakeholder needs into a prioritized product backlog. Working closely with business stakeholders, software engineering, quality assurance, and user experience teams, the Senior Product Owner defines and prioritizes features, makes scope and trade-off decisions, and ensures that development efforts are aligned with organizational goals and customer needs. Responsibilities: Working directly with business stakeholders, customers, and technical teams, defines product vision, goals, and priorities for assigned products and platforms Owns, prioritizes, and maintains the product backlog in Jira, ensuring that epics, features, and user stories are well defined and aligned with business objectives Collaborates with Business Analysts and technical teams to refine requirements and acceptance criteria into actionable work items Independently evaluates competing priorities and makes decisive scope and trade-off decisions, balancing business value, technical complexity, dependencies, and resource constraints Participates actively in Agile and Scrum ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives Reviews and accepts completed work to ensure that delivered functionality meets business requirements and quality expectations Requirements: Experience in business analysis, product ownership, or a related discipline Experience working in Agile/Scrum environments Demonstrated experience owning and prioritizing product backlogs Strong understanding of software development life cycle and Agile methodologies Experience with Jira and Confluence or similar tools Excellent communication, facilitation, and stakeholder management skills Ability to write clear user stories and acceptance criteria Certified Scrum Product Owner (CSPO) or equivalent certification Experience with SQL, analytics, or reporting tools At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Genesis10 is currently seeking a Software QA Engineer for a contract-to-hire opportunity with a Technology Company located in Columbus, OH; Fairfax, VA; or Hampton, VA. This position requires 2-3 days per week on-site in one of those locations. Compensation: $50.00 - $60.00 per hour, W2, based on qualifications Position Overview: This role is critical in maintaining high software quality standards and providing reliable solutions that meet user and business requirements. You will be responsible for ensuring the quality of software products by identifying defects, conducting tests, and validating that the software functions as expected. The ideal candidate has strong analytical skills and an understanding of software testing methodologies to work collaboratively with cross-functional teams. Key Responsibilities: Design, develop, and execute manual and automated test plans, test cases, and scripts to ensure software quality Perform functional, regression, performance, and security testing to identify bugs or defects Collaborate with developers, product managers, and other stakeholders to understand product requirements and testing needs Identify, document, and track software defects, ensuring clear communication of issues and their resolutions Use test automation tools and frameworks to increase the efficiency of the testing process Assist in continuously improving QA processes, tools, and best practices Support user acceptance testing (UAT) and assist clients with product validation Assist in troubleshooting production issues and replicating customer-reported defects in testing environments Monitor application performance and run performance tests to ensure scalability Report quality metrics and test results to management and stakeholders Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field 2-5 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing Proficiency in programming languages like Java, Python, or JavaScript to build and run automated test scripts Strong knowledge of software testing methodologies, tools (Selenium, JUnit, TestNG), and frameworks Experience with bug tracking and project management tools (JIRA, Bugzilla) Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git Familiarity with Agile methodology and tools (Scrum, Kanban) Strong communication, analytical, and problem-solving skills with close attention to detail Ability to work independently as well as collaboratively in a team environment Desired Skills: Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) Experience with performance testing tools (LoadRunner or JMeter) Familiarity with cloud-based testing environments (AWS, Azure) Understanding of database management systems and SQL for data verification Experience with version control and collaboration tools (Git, Bitbucket) Knowledge of security testing practices and tools Experience with API testing and mobile app testing (iOS and Android) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Software QA Engineer for a contract-to-hire opportunity with a Technology Company located in Columbus, OH; Fairfax, VA; or Hampton, VA. This position requires 2-3 days per week on-site in one of those locations. Compensation: $50.00 - $60.00 per hour, W2, based on qualifications Position Overview: This role is critical in maintaining high software quality standards and providing reliable solutions that meet user and business requirements. You will be responsible for ensuring the quality of software products by identifying defects, conducting tests, and validating that the software functions as expected. The ideal candidate has strong analytical skills and an understanding of software testing methodologies to work collaboratively with cross-functional teams. Key Responsibilities: Design, develop, and execute manual and automated test plans, test cases, and scripts to ensure software quality Perform functional, regression, performance, and security testing to identify bugs or defects Collaborate with developers, product managers, and other stakeholders to understand product requirements and testing needs Identify, document, and track software defects, ensuring clear communication of issues and their resolutions Use test automation tools and frameworks to increase the efficiency of the testing process Assist in continuously improving QA processes, tools, and best practices Support user acceptance testing (UAT) and assist clients with product validation Assist in troubleshooting production issues and replicating customer-reported defects in testing environments Monitor application performance and run performance tests to ensure scalability Report quality metrics and test results to management and stakeholders Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field 2-5 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing Proficiency in programming languages like Java, Python, or JavaScript to build and run automated test scripts Strong knowledge of software testing methodologies, tools (Selenium, JUnit, TestNG), and frameworks Experience with bug tracking and project management tools (JIRA, Bugzilla) Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git Familiarity with Agile methodology and tools (Scrum, Kanban) Strong communication, analytical, and problem-solving skills with close attention to detail Ability to work independently as well as collaboratively in a team environment Desired Skills: Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) Experience with performance testing tools (LoadRunner or JMeter) Familiarity with cloud-based testing environments (AWS, Azure) Understanding of database management systems and SQL for data verification Experience with version control and collaboration tools (Git, Bitbucket) Knowledge of security testing practices and tools Experience with API testing and mobile app testing (iOS and Android) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About the Role: The BVT Analyst plays a critical role in ensuring the quality and reliability of software products through the execution and analysis of Build Verification Tests (BVT). This position is responsible for designing, implementing, and maintaining automated and manual test suites that validate software builds before they proceed to further stages of development or release. The analyst collaborates closely with development, quality assurance, and operations teams to identify defects early and provide actionable insights that improve product stability. By continuously monitoring build health and test results, the BVT Analyst helps reduce integration issues and accelerates the delivery pipeline. Ultimately, this role ensures that only high-quality builds are promoted, supporting the organization's commitment to delivering robust software solutions to customers. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with software testing methodologies, particularly Build Verification Testing. Proficiency in scripting or programming languages such as Python, Java, or similar for test automation. Familiarity with continuous integration/continuous deployment (CI/CD) tools and processes. Strong analytical and problem-solving skills with attention to detail. Preferred Qualifications: Experience with test automation frameworks such as Selenium, Jenkins, or similar tools. Knowledge of version control systems like Git. Understanding of software development lifecycle (SDLC) and Agile methodologies. Experience working in a DevOps environment. Certifications related to software testing or quality assurance (e.g., ISTQB). Responsibilities: Develop, execute, and maintain Build Verification Test cases to validate new software builds. Analyze test results to identify defects, inconsistencies, and areas for improvement in the build process. Collaborate with development and QA teams to troubleshoot issues and recommend corrective actions. Automate repetitive testing tasks to improve efficiency and coverage of BVT suites. Monitor build pipelines and provide regular reports on build quality and test outcomes to stakeholders. Skills: The required skills enable the BVT Analyst to design and execute effective test cases that ensure software build integrity. Proficiency in scripting languages is essential for automating tests, which increases efficiency and reduces manual effort. Familiarity with CI/CD tools allows the analyst to integrate testing seamlessly into the build pipeline, providing timely feedback to development teams. Analytical skills are used daily to interpret test results, identify root causes of failures, and communicate findings clearly to technical and non-technical stakeholders. Preferred skills such as knowledge of automation frameworks and version control systems further enhance the analyst's ability to maintain robust and scalable testing processes that support continuous delivery.
11/14/2026
Full time
About the Role: The BVT Analyst plays a critical role in ensuring the quality and reliability of software products through the execution and analysis of Build Verification Tests (BVT). This position is responsible for designing, implementing, and maintaining automated and manual test suites that validate software builds before they proceed to further stages of development or release. The analyst collaborates closely with development, quality assurance, and operations teams to identify defects early and provide actionable insights that improve product stability. By continuously monitoring build health and test results, the BVT Analyst helps reduce integration issues and accelerates the delivery pipeline. Ultimately, this role ensures that only high-quality builds are promoted, supporting the organization's commitment to delivering robust software solutions to customers. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with software testing methodologies, particularly Build Verification Testing. Proficiency in scripting or programming languages such as Python, Java, or similar for test automation. Familiarity with continuous integration/continuous deployment (CI/CD) tools and processes. Strong analytical and problem-solving skills with attention to detail. Preferred Qualifications: Experience with test automation frameworks such as Selenium, Jenkins, or similar tools. Knowledge of version control systems like Git. Understanding of software development lifecycle (SDLC) and Agile methodologies. Experience working in a DevOps environment. Certifications related to software testing or quality assurance (e.g., ISTQB). Responsibilities: Develop, execute, and maintain Build Verification Test cases to validate new software builds. Analyze test results to identify defects, inconsistencies, and areas for improvement in the build process. Collaborate with development and QA teams to troubleshoot issues and recommend corrective actions. Automate repetitive testing tasks to improve efficiency and coverage of BVT suites. Monitor build pipelines and provide regular reports on build quality and test outcomes to stakeholders. Skills: The required skills enable the BVT Analyst to design and execute effective test cases that ensure software build integrity. Proficiency in scripting languages is essential for automating tests, which increases efficiency and reduces manual effort. Familiarity with CI/CD tools allows the analyst to integrate testing seamlessly into the build pipeline, providing timely feedback to development teams. Analytical skills are used daily to interpret test results, identify root causes of failures, and communicate findings clearly to technical and non-technical stakeholders. Preferred skills such as knowledge of automation frameworks and version control systems further enhance the analyst's ability to maintain robust and scalable testing processes that support continuous delivery.
About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.
11/14/2026
Full time
About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Min 3 years' experience in product ownership or related experience Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue Skilled at driving organizational change through the integration of people, process, and technology Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
11/13/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This role is part of the Global Sales organization within the Contract & Deal Management Tools team, where you'll help shape the technology that enables our commercial teams to create, negotiate, and execute complex customer agreements. Working closely with business and technology partners, you'll lead the implementation and enhancement of strategic tools that support deal design, contract lifecycle management, and sales process transformation. You'll play a key role in delivering innovative solutions that improve the experience of our internal customers and drive business growth. What you'll do Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes Analyzes and gathers business requirements for multiple corporate initiatives simultaneously Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis Coordinates demos to stakeholders (all levels of management) Critically analyzes and evaluates information gathered from multiple sources to create documentation Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards Understands expectations that were set with the business unit(s) Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience Min 3 years' experience in product ownership or related experience Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue Skilled at driving organizational change through the integration of people, process, and technology Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, youâll have access to your health, dental, prescription and vision benefits to help you stay well. And thatâs just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself â thatâs why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
11/11/2026
Full time
Job Description Job Description Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Turn marketing data into meaningful action. Wellmark is seeking a hands-on Marketing Data Analyst to advance how we collect, connect, govern, and use marketing data. In this role, you'll conduct data quality reviews, oversee governance processes, build sequential journey segmentations, and partner with stakeholders and peers to build and maintain reports and dashboards. You'll help the team see end-to-end customer journeys, strengthen campaign and content measurement, identify data gaps that affect decision-making, and help translate data insights into actionable recommendations. To succeed, you'll bring practical experience with marketing dashboards and analytics tools, such as Google Analytics or Adobe Customer Journey Analytics, and be comfortable doing the detailed work required to make data usable and trustworthy. You'll collaborate with teams to develop measurement, learning, and testing plans; support shared KPI definitions and data governance; map fields and validate inputs as new data sources are integrated; build results PowerPoint decks; and deliver timely analysis that helps marketing and corporate communications teams interpret the data. This role is ideal for a proactive doer who can work independently, manage foundational analytics processes, and provide thoughtful partnership as the department's measurement capabilities continue to evolve. Qualifications Required: Bachelor's degree in marketing, business, data science, or related field or direct and applicable work experience. 3+ years of marketing experience in performance marketing, media measurement, growth analytics, attribution models, trend analysis, forecast performance, sales funnels, on-site conversion metrics, customer journey analytics, etc. Experience in marketing and analytics platforms such as: Google Analytics (GA), Google Tag Manager 360 (GTM), Google Looker Studio, Customer Journey Analytics, Adobe Target, Adobe Experience Platform and/or Power BI dashboards. Solid understanding of marketing principles to effectively analyze data, identify insights, and drive strategic decision-making. Demonstrated project management effectiveness: meeting deadlines, solving problems, and aligning project work to campaign strategy. Proficiency with Microsoft Office tools, such as Excel, Word and PowerPoint. Strong verbal and written communication skills with the ability to consult with stakeholders, present information to technical and non-technical stakeholders and teams, including key decision makers. Strong organizational skills and the ability to manage multiple activities or projects. Ability to cultivate peer, key stakeholder and vendor relationships in order to drive results. Preferred: Ability to develop complex performance management and reporting processes using Excel or other analytics software. Relevant certifications, e.g., Certified Marketing Analyst. Additional Information a. Apply rigor and best practice standards to accurately and effectively measure online and offline marketing initiatives and campaigns and the performance of digital properties. b. Develop dashboards, data visualizations, and regular and ad hoc reports to track performance metrics and optimize marketing spend and activity. Identify data sources and work with others to create connections and visualizations that report campaign and channel performance and how they drive business outcomes. c. Work with peers to plan measurement and reporting and forecast marketing effectiveness. Identify data to be collected and sourced, and work with internal teams to gather and/or map to data needed. d. Tag and track Wellmark's digital properties to accurately track personas, journeys, segments, and campaigns. e. Conduct comprehensive data quality assurance checks to ensure the accuracy and reliability of display, personalization, sales funnel tactics, click tracking, and overall tracking mechanisms. f. Work with strategy and campaign/channel owners to plan and execute experiment plans, including A/B testing and test-and-learn campaigns. Analyze test results and generate actionable insights to share with peers and stakeholders. g. Perform deep dive into data to interpret results, identify trends, behaviors, and patterns, and create recommendations to optimize marketing spend and activity. h. Synthesize analysis and results into compelling data stories to inform and influence key stakeholders, including team members, Marketing leadership, agency partners, and supporting departments. i. Be a key contributor to improving marketing and digital analytics maturity and demonstrating marketing's impact and influence in driving business results. j. Own Marketing's processes, artifacts and routines for data collection, QA measurement and reporting. k. Champion a data-driven culture on the team, serving as analytics thought leader and mentor. l. Work with company analytics teams on data projects (e.g., list builds, business cases, opportunity sizing, etc.) and vendors that provide analytics, research or reporting. m. Prioritize work, understanding what highest priority is and ensure all deadlines are met. n. Other duties as assigned. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at Please inform us if you meet the definition of a "Covered DoD official". At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
11/11/2026
Full time
Job Description Job Description CLIENT HIGHLIGHT The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world. LOCATION Plano, Texas, 75023 COMPENSATION $40.50 per hour SCHEDULE Monday-Friday, 40 hours Fully onsite CONTRACT TERM 12 months contract with high likelihood of extension or conversion to full-time employee POSITION OVERVIEW - eCommerce Fulfillment Analyst You'll help make sure online orders get out the door on time. Each day you'll review open orders, work with the supply chain, logistics, and customer service teams to fix problems, and track shipping partners to catch delays early. You'll also watch key numbers like lead times, shipping times, and backorders, work to cut backorders and handle end-of-life products and replacements, and make sure customers see accurate delivery dates on the company's website. You'll write up the procedures behind it all and look for ways to make the process better. RESPONSIBILITIES • Run day-to-day eCommerce fulfillment operations by reviewing open orders and collaborating with teams to get orders out • Support day-to-day eCommerce demand planning by reviewing open orders and collaborating with teams to prevent backorders and ensure accurate delivery promise messaging on the company website • Evaluate logistics and shipping partner performance and surface exceptions and issues to the correct parties for resolution • Work with Supply Chain to reduce backorders, manage end-of-life (EOL) products and replacements, and proactively prevent order issues • Monitor and act on exception reporting, and track KPIs for lead times, shipping time, backorders, and shipping exceptions to progress toward operational goals for the direct eCommerce business • Develop strategies to mitigate risk and prevent obsolescence and aged inventory • Develop requirements for reporting automation and process enhancements • Create documentation and standard operating procedures for fulfillment procedures, escalations, and reporting to drive improvements • Partner with data scientists to develop and improve reporting and actionable qualitative feedback • Use surveys to analyze and drive improvements based on qualitative feedback • Partner with the customer service team to understand consumer pain points and work on initiatives to improve the customer experience • Review and approve documents, materials, and products, and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications • Confer with department supervisors and other personnel to assess progress and discuss needed changes • Develop and maintain constructive and cooperative working relationships with all stakeholders REQUIRED QUALIFICATIONS/SKILLS • Bachelor's degree required • 2-5 years of relevant experience in fulfillment and direct-to-consumer eCommerce business operations • Experience with eCommerce, retail, or home appliance businesses • Extensive use of Microsoft PC software, including Excel spreadsheets, Word, and Access, and experience with SAP or similar sales order management software • Experience creating process flows, procedural documentation, and business reporting, including KPI measurement • Strong analytical, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with strong attention to detail and interpersonal skills • Ability to work under pressure and deadlines, and to manage multiple projects and often competing priorities • Ability to navigate a large organization to gather information, elicit feedback, gain buy-in, and engage others in B2C activities MUST HAVE • Root Cause Analysis • Vendor Management • Quality Assurance
Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
11/09/2026
Full time
Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
Leidos is seeking a Quality Control Lead to drive testing excellence across mission-critical IT and software solutions. You will own test strategy, plan and execute functional, regression, and integration testing, and lead a small QA team to ensure secure, reliable system delivery for government and commercial clients. Responsibilities include defining quality standards, integrating automated tests into CI/CD pipelines, collaborating with developers and product owners, and reporting quality metrics. This role thrives in a collaborative, mission-driven culture focused on innovation, integrity, and continuous learning. Responsibilities Lead planning and execution of functional, regression, and integration testing for complex IT systems. Define and maintain quality standards, test strategies, and acceptance criteria for software releases. Supervise and mentor QA team members, coordinating workloads and reviewing test deliverables. Implement and maintain automated tests within CI/CD pipelines to improve coverage and efficiency. Collaborate with developers, product owners, and security teams to resolve defects and risks. Track, analyze, and report quality metrics to stakeholders and recommend process improvements. Required Skills Test planning and strategy Test case design and execution Automated testing tools (e.g., Selenium, Cypress) API and integration testing Performance and security testing Defect tracking and root cause analysis SQL and data validation Agile/Scrum delivery practices CI/CD pipeline integration for testing Quality metrics and reporting
11/08/2026
Full time
Leidos is seeking a Quality Control Lead to drive testing excellence across mission-critical IT and software solutions. You will own test strategy, plan and execute functional, regression, and integration testing, and lead a small QA team to ensure secure, reliable system delivery for government and commercial clients. Responsibilities include defining quality standards, integrating automated tests into CI/CD pipelines, collaborating with developers and product owners, and reporting quality metrics. This role thrives in a collaborative, mission-driven culture focused on innovation, integrity, and continuous learning. Responsibilities Lead planning and execution of functional, regression, and integration testing for complex IT systems. Define and maintain quality standards, test strategies, and acceptance criteria for software releases. Supervise and mentor QA team members, coordinating workloads and reviewing test deliverables. Implement and maintain automated tests within CI/CD pipelines to improve coverage and efficiency. Collaborate with developers, product owners, and security teams to resolve defects and risks. Track, analyze, and report quality metrics to stakeholders and recommend process improvements. Required Skills Test planning and strategy Test case design and execution Automated testing tools (e.g., Selenium, Cypress) API and integration testing Performance and security testing Defect tracking and root cause analysis SQL and data validation Agile/Scrum delivery practices CI/CD pipeline integration for testing Quality metrics and reporting
Leidos seeks a TERPS Specialist to support mission-critical government and defense programs within our Information Technology & Software portfolio. In this role, you will develop, review, and validate TERPS-based instrument flight procedures, ensuring compliance with FAA, ICAO, and DoD criteria. You'll analyze terrain and obstacle data using specialized tools, maintain precise documentation and configuration control, and collaborate with multidisciplinary teams to enhance safety and mission effectiveness. Leidos offers competitive pay, comprehensive benefits, flexible work options, and strong support for professional growth in a mission-driven, highly collaborative environment. Responsibilities Develop, review, and validate TERPS-based instrument flight procedures in accordance with FAA, ICAO, and Do D criteria. Analyze terrain, obstacle, and airspace data using specialized GIS and analytical tools. Ensure data accuracy, configuration control, and rigorous documentation of procedure changes and assumptions. Conduct risk and safety assessments to support mission-critical aviation and defense operations. Collaborate with engineers, analysts, and program managers to align procedures with customer and mission requirements. Prepare clear technical reports, charts, and supporting documentation for government and commercial clients. Support audits, quality reviews, and compliance checks on existing procedures and datasets. Contribute to process improvements, automation, and digital modernization initiatives within the TERPS workflow. Maintain security, confidentiality, and cyber hygiene consistent with government standards. Participate in continuous learning to stay current with evolving regulations, tools, and best practices. Required Skills TERPS procedure development Aviation/airspace regulation knowledge Instrument approach and departure design Data analysis and quality assurance GIS and terrain/obstacle analysis tools Technical documentation and reporting Configuration and version control Risk and safety assessment Stakeholder and customer communication Cybersecurity and information handling awareness
11/08/2026
Full time
Leidos seeks a TERPS Specialist to support mission-critical government and defense programs within our Information Technology & Software portfolio. In this role, you will develop, review, and validate TERPS-based instrument flight procedures, ensuring compliance with FAA, ICAO, and DoD criteria. You'll analyze terrain and obstacle data using specialized tools, maintain precise documentation and configuration control, and collaborate with multidisciplinary teams to enhance safety and mission effectiveness. Leidos offers competitive pay, comprehensive benefits, flexible work options, and strong support for professional growth in a mission-driven, highly collaborative environment. Responsibilities Develop, review, and validate TERPS-based instrument flight procedures in accordance with FAA, ICAO, and Do D criteria. Analyze terrain, obstacle, and airspace data using specialized GIS and analytical tools. Ensure data accuracy, configuration control, and rigorous documentation of procedure changes and assumptions. Conduct risk and safety assessments to support mission-critical aviation and defense operations. Collaborate with engineers, analysts, and program managers to align procedures with customer and mission requirements. Prepare clear technical reports, charts, and supporting documentation for government and commercial clients. Support audits, quality reviews, and compliance checks on existing procedures and datasets. Contribute to process improvements, automation, and digital modernization initiatives within the TERPS workflow. Maintain security, confidentiality, and cyber hygiene consistent with government standards. Participate in continuous learning to stay current with evolving regulations, tools, and best practices. Required Skills TERPS procedure development Aviation/airspace regulation knowledge Instrument approach and departure design Data analysis and quality assurance GIS and terrain/obstacle analysis tools Technical documentation and reporting Configuration and version control Risk and safety assessment Stakeholder and customer communication Cybersecurity and information handling awareness
Leidos is seeking a Program Quality Analyst to support high-impact IT and software programs. In this role, you will track quality metrics, execute audits, and ensure compliance with customer, regulatory, and Leidos standards. You will analyze processes, support root-cause investigations, and recommend improvements that enhance reliability, security, and performance. Partnering with cross-functional engineering and project teams, you will prepare reports, maintain documentation, and help drive continuous improvement across mission-critical national security, health, and engineering solutions. Responsibilities Analyze program performance and quality metrics across IT and software projects Develop, maintain, and execute quality assurance plans, checklists, and documentation Support process improvement initiatives aligned with industry and Leidos standards Perform audits and reviews to ensure compliance with customer and regulatory requirements Collaborate with cross-functional teams to resolve quality issues and risks Prepare reports and dashboards to communicate quality trends and findings Support root-cause analysis and corrective/preventive action activities Ensure documentation, testing evidence, and deliverables meet contract requirements Required Skills Quality assurance methodologies IT/software lifecycle processes Data analysis and reporting Quality metrics and KPIs Process improvement (e.g., Lean, Six Sigma) Audit and compliance reviews Requirements and documentation management Root cause analysis and CAPARisk management in IT programs Collaboration with technical teams
11/08/2026
Full time
Leidos is seeking a Program Quality Analyst to support high-impact IT and software programs. In this role, you will track quality metrics, execute audits, and ensure compliance with customer, regulatory, and Leidos standards. You will analyze processes, support root-cause investigations, and recommend improvements that enhance reliability, security, and performance. Partnering with cross-functional engineering and project teams, you will prepare reports, maintain documentation, and help drive continuous improvement across mission-critical national security, health, and engineering solutions. Responsibilities Analyze program performance and quality metrics across IT and software projects Develop, maintain, and execute quality assurance plans, checklists, and documentation Support process improvement initiatives aligned with industry and Leidos standards Perform audits and reviews to ensure compliance with customer and regulatory requirements Collaborate with cross-functional teams to resolve quality issues and risks Prepare reports and dashboards to communicate quality trends and findings Support root-cause analysis and corrective/preventive action activities Ensure documentation, testing evidence, and deliverables meet contract requirements Required Skills Quality assurance methodologies IT/software lifecycle processes Data analysis and reporting Quality metrics and KPIs Process improvement (e.g., Lean, Six Sigma) Audit and compliance reviews Requirements and documentation management Root cause analysis and CAPARisk management in IT programs Collaboration with technical teams
Leidos is seeking a Quality Inspector to ensure the reliability and compliance of our IT and engineering solutions supporting national security, health, and critical infrastructure missions. In this role, you will review software, systems, and documentation against defined standards, execute detailed test and inspection plans, and document nonconformities. You will collaborate closely with cross-functional teams to clarify requirements, support audits, and drive continuous improvement. Join a mission-driven, collaborative environment with flexible work options, professional growth, and projects that deliver real-world impact. Responsibilities Perform quality inspections on software, systems, and related documentation for IT and engineering projects Develop and execute test plans, checklists, and acceptance criteria based on technical requirements Document defects, nonconformities, and risks; track issues through resolution Collaborate with engineers, developers, and project managers to clarify requirements and quality standards Verify compliance with security, regulatory, and customer-specific quality requirements Analyze test and inspection data to identify trends and recommend process improvements Support audits, reviews, and readiness checks for customer deliveries Maintain accurate quality records and reports in accordance with Leidos and customer standards Contribute to continuous improvement of QA and inspection procedures and tools Required Skills Software quality assurance Test planning and execution Defect tracking and reporting Requirements analysis Quality standards and compliance (e.g., ISO, CMMI) Security and regulatory awareness for IT systems Data analysis and metrics reporting Test case management tools (e.g., JIRA, Test Rail) Risk identification and mitigation Technical documentation review
11/08/2026
Full time
Leidos is seeking a Quality Inspector to ensure the reliability and compliance of our IT and engineering solutions supporting national security, health, and critical infrastructure missions. In this role, you will review software, systems, and documentation against defined standards, execute detailed test and inspection plans, and document nonconformities. You will collaborate closely with cross-functional teams to clarify requirements, support audits, and drive continuous improvement. Join a mission-driven, collaborative environment with flexible work options, professional growth, and projects that deliver real-world impact. Responsibilities Perform quality inspections on software, systems, and related documentation for IT and engineering projects Develop and execute test plans, checklists, and acceptance criteria based on technical requirements Document defects, nonconformities, and risks; track issues through resolution Collaborate with engineers, developers, and project managers to clarify requirements and quality standards Verify compliance with security, regulatory, and customer-specific quality requirements Analyze test and inspection data to identify trends and recommend process improvements Support audits, reviews, and readiness checks for customer deliveries Maintain accurate quality records and reports in accordance with Leidos and customer standards Contribute to continuous improvement of QA and inspection procedures and tools Required Skills Software quality assurance Test planning and execution Defect tracking and reporting Requirements analysis Quality standards and compliance (e.g., ISO, CMMI) Security and regulatory awareness for IT systems Data analysis and metrics reporting Test case management tools (e.g., JIRA, Test Rail) Risk identification and mitigation Technical documentation review
Centers Health Care is seeking a Diet Tech to support our nutrition-focused software solutions for healthcare clients. In this hybrid role, you'll help configure and maintain diet and nutrition applications, analyze dietary data, and partner with clinicians and IT to optimize digital nutrition workflows. You'll assist with user training, documentation, and troubleshooting while contributing to feature testing and quality assurance. Join an innovative, inclusive team with strong growth opportunities and comprehensive benefits, including medical, dental, vision, life insurance, and 401k. Responsibilities Assist in configuring and maintaining diet and nutrition software used across healthcare clients Analyze dietary and patient data to support nutrition planning and reporting Collaborate with clinicians and IT teams to translate nutritional needs into system requirements Support end-users with training, documentation, and troubleshooting of diet tech tools Help test new features, updates, and integrations to ensure data accuracy and compliance Contribute to continuous improvement of nutrition workflows and digital tools Required Skills Nutrition software usage Electronic Health Records (EHR) systems Data analysis and reporting SQL or basic database querying Excel or Google Sheets Clinical nutrition terminology Requirements documentation User training and support Software testing and QAHIPAA and data privacy awareness
11/03/2026
Full time
Centers Health Care is seeking a Diet Tech to support our nutrition-focused software solutions for healthcare clients. In this hybrid role, you'll help configure and maintain diet and nutrition applications, analyze dietary data, and partner with clinicians and IT to optimize digital nutrition workflows. You'll assist with user training, documentation, and troubleshooting while contributing to feature testing and quality assurance. Join an innovative, inclusive team with strong growth opportunities and comprehensive benefits, including medical, dental, vision, life insurance, and 401k. Responsibilities Assist in configuring and maintaining diet and nutrition software used across healthcare clients Analyze dietary and patient data to support nutrition planning and reporting Collaborate with clinicians and IT teams to translate nutritional needs into system requirements Support end-users with training, documentation, and troubleshooting of diet tech tools Help test new features, updates, and integrations to ensure data accuracy and compliance Contribute to continuous improvement of nutrition workflows and digital tools Required Skills Nutrition software usage Electronic Health Records (EHR) systems Data analysis and reporting SQL or basic database querying Excel or Google Sheets Clinical nutrition terminology Requirements documentation User training and support Software testing and QAHIPAA and data privacy awareness
Leidos is seeking a Kurdish Linguist to support mission-critical IT and national security programs. In this role, you will perform high-accuracy translation, transcription, and interpretation from Kurdish to English and vice versa, ensuring linguistic, cultural, and technical precision. You will analyze language data, support cyber and digital modernization initiatives, and prepare clear written reports. Working closely with analysts, engineers, and project managers, you will contribute to solutions that protect national security. Leidos offers a collaborative, mission-driven environment with opportunities for training, certification, and professional growth. Responsibilities Translate, transcribe, and interpret Kurdish to and from English with high linguistic accuracy Provide cultural context and analysis to support missions and technical teams Review, edit, and quality-check language products for clarity and completeness Support cyber, analytics, and IT programs with language and data insights Prepare clear written summaries, reports, and documentation Collaborate with analysts, engineers, and project managers on mission objectives Handle sensitive information in accordance with security and confidentiality standards Use translation and analytic software tools to enhance accuracy and efficiency Required Skills Kurdish-English translation Kurdish-English interpretation Transcription Linguistic and cultural analysis Technical and IT terminology familiarity Use of CAT/translation tools Written reporting and documentation Data and text analysis Quality assurance and editing Handling sensitive and classified information
11/03/2026
Full time
Leidos is seeking a Kurdish Linguist to support mission-critical IT and national security programs. In this role, you will perform high-accuracy translation, transcription, and interpretation from Kurdish to English and vice versa, ensuring linguistic, cultural, and technical precision. You will analyze language data, support cyber and digital modernization initiatives, and prepare clear written reports. Working closely with analysts, engineers, and project managers, you will contribute to solutions that protect national security. Leidos offers a collaborative, mission-driven environment with opportunities for training, certification, and professional growth. Responsibilities Translate, transcribe, and interpret Kurdish to and from English with high linguistic accuracy Provide cultural context and analysis to support missions and technical teams Review, edit, and quality-check language products for clarity and completeness Support cyber, analytics, and IT programs with language and data insights Prepare clear written summaries, reports, and documentation Collaborate with analysts, engineers, and project managers on mission objectives Handle sensitive information in accordance with security and confidentiality standards Use translation and analytic software tools to enhance accuracy and efficiency Required Skills Kurdish-English translation Kurdish-English interpretation Transcription Linguistic and cultural analysis Technical and IT terminology familiarity Use of CAT/translation tools Written reporting and documentation Data and text analysis Quality assurance and editing Handling sensitive and classified information
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.
10/02/2026
Full time
About the Role: The BVT Analyst plays a critical role in ensuring the accuracy, reliability, and efficiency of business validation testing processes within the organization. This position is responsible for analyzing complex data sets, identifying discrepancies, and validating business processes to support informed decision-making. The analyst collaborates closely with cross-functional teams to design, execute, and document test cases that align with business requirements and compliance standards. By providing detailed insights and recommendations, the BVT Analyst helps mitigate risks and improve operational workflows. Ultimately, this role contributes to maintaining high-quality standards and driving continuous improvement across business validation initiatives. Minimum Qualifications: Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field. Proven experience in business validation testing or a similar analytical role. Strong understanding of business processes and data analysis techniques. Proficiency with testing tools and software such as SQL, Excel, and test management platforms. Excellent communication skills to effectively collaborate with diverse teams and document findings. Preferred Qualifications: Experience with automation testing tools and scripting languages. Familiarity with regulatory compliance standards relevant to the industry. Advanced certifications in business analysis or quality assurance (e.g., CBAP, ISTQB). Experience working in Agile or Scrum development environments. Knowledge of data visualization tools such as Tableau or Power BI. Responsibilities: Develop, execute, and maintain comprehensive business validation test plans and test cases. Analyze business processes and data to identify inconsistencies, errors, or areas for improvement. Collaborate with business stakeholders, IT teams, and quality assurance to ensure alignment of testing objectives. Document test results, report defects, and track resolution progress to ensure timely issue closure. Provide detailed analysis and recommendations based on test outcomes to support business decision-making. Skills: The BVT Analyst utilizes analytical skills daily to dissect complex business data and validate processes against established criteria. Proficiency in SQL and Excel enables efficient data querying and manipulation to uncover discrepancies and verify accuracy. Strong communication skills are essential for articulating findings clearly to both technical and non-technical stakeholders, ensuring collaborative problem-solving. Familiarity with test management tools supports the organization and execution of test cases, while knowledge of automation and scripting enhances testing efficiency and repeatability. Additionally, understanding regulatory requirements and business contexts allows the analyst to align testing efforts with compliance and strategic objectives.
Job Description Job Description This is a remote position. Position Overview We are seeking an experienced ServiceNow Automated Test Engineer to support the VA ESOM ServiceNow Operations and Maintenance program. This role owns automated test coverage using ServiceNow Automated Test Framework (ATF) to validate releases, upgrades, new features, and configuration changes before production. The ideal candidate brings strong hands-on ServiceNow and ATF expertise and can independently design, execute, troubleshoot, and improve automated regression testing while collaborating with developers, business analysts, and release management teams in an Agile sprint and release environment. Key Responsibilities Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF). Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades. Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades. Integrate ATF testing into release management, CI/CD, and DevOps workflows. Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions. Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing. Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios. Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle. Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics. Perform supplemental manual testing when automation is not technically feasible or cost-effective. Requirements Required Qualifications Bachelor's degree. 8+ years of ServiceNow testing, software quality assurance, or related experience. Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites. Ability to independently own automated ServiceNow testing with minimal supervision. Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases. Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments. Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules. Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues. Experience using defect tracking and test management tools. Strong analytical, troubleshooting, documentation, and communication skills. U.S. Citizenship required. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows. Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs. Benefits Core Benefits: Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly) Health Benefits: UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits: Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits: Performance bonus - Project-based Yearly bonus - Company based
10/02/2026
Full time
Job Description Job Description This is a remote position. Position Overview We are seeking an experienced ServiceNow Automated Test Engineer to support the VA ESOM ServiceNow Operations and Maintenance program. This role owns automated test coverage using ServiceNow Automated Test Framework (ATF) to validate releases, upgrades, new features, and configuration changes before production. The ideal candidate brings strong hands-on ServiceNow and ATF expertise and can independently design, execute, troubleshoot, and improve automated regression testing while collaborating with developers, business analysts, and release management teams in an Agile sprint and release environment. Key Responsibilities Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF). Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades. Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades. Integrate ATF testing into release management, CI/CD, and DevOps workflows. Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions. Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing. Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios. Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle. Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics. Perform supplemental manual testing when automation is not technically feasible or cost-effective. Requirements Required Qualifications Bachelor's degree. 8+ years of ServiceNow testing, software quality assurance, or related experience. Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites. Ability to independently own automated ServiceNow testing with minimal supervision. Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases. Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments. Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules. Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues. Experience using defect tracking and test management tools. Strong analytical, troubleshooting, documentation, and communication skills. U.S. Citizenship required. Ability to obtain and maintain a Public Trust clearance. Preferred Qualifications ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows. Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs. Benefits Core Benefits: Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off. Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage. Payroll: Paid Bi-Monthly. 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment Individual or company-wide performance and recognition awards (Quarterly) Health Benefits: UNITED HEALTHCARE PPO, extensive national coverage. INCLUDES: Medical/Dental/Vision/HSA. Eligible on the first of the month, immediately after the start date. Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment. Quality of Life Benefits: Training & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking expenses. Receipts must be submitted by the close of business on the 25th of each month. Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month. Special Benefits: Performance bonus - Project-based Yearly bonus - Company based
Job Description Job Description Network Security Systems Manager - Q Clearance Required Summary: We are seeking an experienced Network Security Systems Manager to lead the administration, security, and operations of network security systems supporting LAN/WAN environments. The ideal candidate will have extensive experience managing enterprise network security infrastructure, leading technical security teams, and implementing security policies, controls, and best practices. This role requires strong technical judgment, leadership skills, and the ability to plan, prioritize, and execute network security initiatives in a complex government environment. Location: Washington, DC or Gaithersburg, MD Salary: Up to $178,000 Clearance: Active Q Clearance Required Education: Bachelor's degree from an accredited university or college in Information Technology with an emphasis in Cybersecurity or Information Assurance, Computer Science, or a related field. Required Certifications: One or more of the following certifications or equivalent: GIAC Information Security Professional (GISP) ISC2 Certified Information Systems Security Professional (CISSP) GIAC Security Essentials (GSEC) Experience: Minimum of five (5) years of experience managing network security systems in LAN/WAN environments. Experience leading network security administration staff and technical teams. Experience managing enterprise network security infrastructure, systems, and technologies. Broad knowledge of network security concepts, practices, principles, and procedures. Experience planning, implementing, and maintaining network security solutions. Experience identifying and addressing network security risks, vulnerabilities, and operational issues. Ability to apply extensive technical experience and sound judgment to plan and accomplish organizational goals. Experience developing and implementing security policies, procedures, standards, and controls. Strong understanding of network security architecture, access controls, firewalls, intrusion detection/prevention, VPNs, and secure network communications. Experience supporting security monitoring, incident response, vulnerability management, and network security assessments. Ability to lead technical teams, prioritize workload, manage competing requirements, and communicate effectively with technical and management stakeholders. Preferred Certifications: Certified Information Security Manager (CISM) ISC2 Certified Cloud Security Professional (CCSP) GIAC Network Forensic Analyst (GNFA) GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Incident Handler (GCIH) GIAC Certified Firewall Analyst (GCFW) Cisco Certified Network Professional - Security (CCNP Security) Fortinet Certified Professional or equivalent Fortinet certification Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent CompTIA Security+ CompTIA CySA+ ISACA Certified in Risk and Information Systems Control (CRISC) Certified Ethical Hacker (CEH) Juniper Networks security certification or equivalent ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters We are committed to our customers by driving and sustaining Service Delivery Excellence We are committed to give back to our Community, help others and make the world a better place for our next generation ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please
09/30/2026
Full time
Job Description Job Description Network Security Systems Manager - Q Clearance Required Summary: We are seeking an experienced Network Security Systems Manager to lead the administration, security, and operations of network security systems supporting LAN/WAN environments. The ideal candidate will have extensive experience managing enterprise network security infrastructure, leading technical security teams, and implementing security policies, controls, and best practices. This role requires strong technical judgment, leadership skills, and the ability to plan, prioritize, and execute network security initiatives in a complex government environment. Location: Washington, DC or Gaithersburg, MD Salary: Up to $178,000 Clearance: Active Q Clearance Required Education: Bachelor's degree from an accredited university or college in Information Technology with an emphasis in Cybersecurity or Information Assurance, Computer Science, or a related field. Required Certifications: One or more of the following certifications or equivalent: GIAC Information Security Professional (GISP) ISC2 Certified Information Systems Security Professional (CISSP) GIAC Security Essentials (GSEC) Experience: Minimum of five (5) years of experience managing network security systems in LAN/WAN environments. Experience leading network security administration staff and technical teams. Experience managing enterprise network security infrastructure, systems, and technologies. Broad knowledge of network security concepts, practices, principles, and procedures. Experience planning, implementing, and maintaining network security solutions. Experience identifying and addressing network security risks, vulnerabilities, and operational issues. Ability to apply extensive technical experience and sound judgment to plan and accomplish organizational goals. Experience developing and implementing security policies, procedures, standards, and controls. Strong understanding of network security architecture, access controls, firewalls, intrusion detection/prevention, VPNs, and secure network communications. Experience supporting security monitoring, incident response, vulnerability management, and network security assessments. Ability to lead technical teams, prioritize workload, manage competing requirements, and communicate effectively with technical and management stakeholders. Preferred Certifications: Certified Information Security Manager (CISM) ISC2 Certified Cloud Security Professional (CCSP) GIAC Network Forensic Analyst (GNFA) GIAC Certified Intrusion Analyst (GCIA) GIAC Certified Incident Handler (GCIH) GIAC Certified Firewall Analyst (GCFW) Cisco Certified Network Professional - Security (CCNP Security) Fortinet Certified Professional or equivalent Fortinet certification Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent CompTIA Security+ CompTIA CySA+ ISACA Certified in Risk and Information Systems Control (CRISC) Certified Ethical Hacker (CEH) Juniper Networks security certification or equivalent ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters We are committed to our customers by driving and sustaining Service Delivery Excellence We are committed to give back to our Community, help others and make the world a better place for our next generation ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Direct Applicants, only. No Agencies, No third-party recruiters, please
Job Description Job Description HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As a Revenue Cycle Solutions Analyst, you will focus on the implementation, ongoing maintenance, and optimization of home care-focused revenue cycle solutions, with an emphasis on payer integrations and billing configuration. You will support payer onboarding and implementation activities by researching and analyzing payer business and technical requirements, reviewing payer specifications and companion guides, and translating requirements into scalable system configurations. Responsibilities include configuring and maintaining payer-specific billing rules, claim submission requirements, enrollment requirements, reimbursement workflows, and system integrations; researching and troubleshooting issues; and identifying and implementing best-fit solutions. You will execute configuration changes, testing, validation, documentation, and refinement to enable accurate and seamless data exchange between providers, payers, HHAeXchange, and partner organizations. The role requires collaboration across implementation, product, engineering, operations, and client-facing teams and provides an opportunity to deepen expertise in Medicaid/MCO revenue cycle processes, healthcare claims workflows, healthcare data standards (X12, HL7, FHIR), EDI transactions, and systems integration. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is open to candidates located within the New York City, Minneapolis, and Miami metro areas only. Essential Job Duties Partner with Business Analysts and cross-functional teams to gather, analyze, validate, and document customer, payer, business, and technical requirements for new implementations and ongoing revenue cycle integrations and configurations. Manage payer integration and configuration delivery efforts from requirements gathering through testing and production readiness to ensure high-quality delivery of home care revenue cycle solutions. Analyze payer specifications, companion guides, business requirements, and implementation documentation and translate requirements into scalable system configurations and integration solutions. Configure and maintain payer-specific billing requirements, including billing rules, claim submission logic and requirements, enrollment requirements, reimbursement workflows, and related system configurations. Analyze and troubleshoot reported integration, configuration, enrollment, and claim submission issues; perform root cause analysis; and propose and implement corrective actions. Partner with Implementation, Product, Engineering, Operations, and client-facing teams to identify workflow gaps, resolve cross-functional dependencies, and support successful payer onboarding and implementation. Assist Senior Solution Analysts with complex business and technical requirements to identify and implement best-fit solutions. Execute testing, validation, and quality assurance of new and existing configurations and integrations to ensure accuracy, alignment with customer and payer requirements, and applicable compliance standards. Support payer onboarding, implementation, production readiness, enhancement requests, and ongoing optimization of existing payer integrations and billing configurations. Monitor and maintain existing configurations and integrations to support continued performance, accuracy, and compliance, and identify opportunities for optimization and continuous improvement. Contribute to the development and enhancement of internal documentation, tools, process standards, training materials, and best practices to support consistent and scalable solution delivery. Create and maintain required documentation for new and existing integrations and configurations, including documented requirements, configuration decisions, testing outcomes, and operational processes. Facilitate knowledge transfer and develop supporting documentation to enable smooth transition to post-implementation and production support teams. Serve as a knowledgeable resource during payer onboarding and integration discussions by helping bridge technical, operational, payer, and customer requirements. Adhere to established SLAs and delivery standards while maintaining solution quality, minimizing rework, and supporting timely resolution of issues. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills 4+ years of experience in healthcare solution delivery, revenue cycle configuration, healthcare data integration, claims processing, payer operations, healthcare technology, or healthcare software implementation. Experience gathering, analyzing, validating, and documenting business and technical requirements and translating requirements into configuration or integration solutions. Experience working within configuration-driven software platforms and managing multiple implementation, configuration, or integration activities simultaneously while delivering quality solutions that meet customer expectations. Experience troubleshooting complex issues and performing data and root cause analysis to identify risks, configuration gaps, and corrective actions. Familiarity with home care operations, Medicaid/MCO billing, healthcare claims workflows, payer requirements, and revenue cycle processes. Knowledge of healthcare data standards and EDI transactions, including X12 and transactions such as 837, 835, 270/271, and 276/277; familiarity with HL7 and FHIR. Knowledge of healthcare integration methods and protocols, including sFTP and API. Ability to review and interpret payer specifications, companion guides, implementation requirements, and other technical or operational documentation. Ability to learn quickly, prioritize effectively, manage multiple responsibilities, and collaborate across Implementation, Product, Engineering, Operations, and client-facing teams. Strong attention to detail, analytical thinking, problem-solving, and organizational skills. Proven written and verbal communication skills, including the ability to clearly communicate technical and operational information to varied audiences. Ability to lead and influence discussions, respectfully challenge assumptions, ask effective discovery questions, and support decisions based on validated requirements and documented information. Experience with ticket, project, and content management applications such as JIRA, Salesforce, Confluence, and SharePoint. Exposure to State Medicaid Agencies, Managed Care Organizations (MCOs), home care providers, clearinghouses, or other healthcare payer organizations is a plus. Healthcare SaaS environment experience is a plus. The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/30/2026
Full time
Job Description Job Description HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As a Revenue Cycle Solutions Analyst, you will focus on the implementation, ongoing maintenance, and optimization of home care-focused revenue cycle solutions, with an emphasis on payer integrations and billing configuration. You will support payer onboarding and implementation activities by researching and analyzing payer business and technical requirements, reviewing payer specifications and companion guides, and translating requirements into scalable system configurations. Responsibilities include configuring and maintaining payer-specific billing rules, claim submission requirements, enrollment requirements, reimbursement workflows, and system integrations; researching and troubleshooting issues; and identifying and implementing best-fit solutions. You will execute configuration changes, testing, validation, documentation, and refinement to enable accurate and seamless data exchange between providers, payers, HHAeXchange, and partner organizations. The role requires collaboration across implementation, product, engineering, operations, and client-facing teams and provides an opportunity to deepen expertise in Medicaid/MCO revenue cycle processes, healthcare claims workflows, healthcare data standards (X12, HL7, FHIR), EDI transactions, and systems integration. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is open to candidates located within the New York City, Minneapolis, and Miami metro areas only. Essential Job Duties Partner with Business Analysts and cross-functional teams to gather, analyze, validate, and document customer, payer, business, and technical requirements for new implementations and ongoing revenue cycle integrations and configurations. Manage payer integration and configuration delivery efforts from requirements gathering through testing and production readiness to ensure high-quality delivery of home care revenue cycle solutions. Analyze payer specifications, companion guides, business requirements, and implementation documentation and translate requirements into scalable system configurations and integration solutions. Configure and maintain payer-specific billing requirements, including billing rules, claim submission logic and requirements, enrollment requirements, reimbursement workflows, and related system configurations. Analyze and troubleshoot reported integration, configuration, enrollment, and claim submission issues; perform root cause analysis; and propose and implement corrective actions. Partner with Implementation, Product, Engineering, Operations, and client-facing teams to identify workflow gaps, resolve cross-functional dependencies, and support successful payer onboarding and implementation. Assist Senior Solution Analysts with complex business and technical requirements to identify and implement best-fit solutions. Execute testing, validation, and quality assurance of new and existing configurations and integrations to ensure accuracy, alignment with customer and payer requirements, and applicable compliance standards. Support payer onboarding, implementation, production readiness, enhancement requests, and ongoing optimization of existing payer integrations and billing configurations. Monitor and maintain existing configurations and integrations to support continued performance, accuracy, and compliance, and identify opportunities for optimization and continuous improvement. Contribute to the development and enhancement of internal documentation, tools, process standards, training materials, and best practices to support consistent and scalable solution delivery. Create and maintain required documentation for new and existing integrations and configurations, including documented requirements, configuration decisions, testing outcomes, and operational processes. Facilitate knowledge transfer and develop supporting documentation to enable smooth transition to post-implementation and production support teams. Serve as a knowledgeable resource during payer onboarding and integration discussions by helping bridge technical, operational, payer, and customer requirements. Adhere to established SLAs and delivery standards while maintaining solution quality, minimizing rework, and supporting timely resolution of issues. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills 4+ years of experience in healthcare solution delivery, revenue cycle configuration, healthcare data integration, claims processing, payer operations, healthcare technology, or healthcare software implementation. Experience gathering, analyzing, validating, and documenting business and technical requirements and translating requirements into configuration or integration solutions. Experience working within configuration-driven software platforms and managing multiple implementation, configuration, or integration activities simultaneously while delivering quality solutions that meet customer expectations. Experience troubleshooting complex issues and performing data and root cause analysis to identify risks, configuration gaps, and corrective actions. Familiarity with home care operations, Medicaid/MCO billing, healthcare claims workflows, payer requirements, and revenue cycle processes. Knowledge of healthcare data standards and EDI transactions, including X12 and transactions such as 837, 835, 270/271, and 276/277; familiarity with HL7 and FHIR. Knowledge of healthcare integration methods and protocols, including sFTP and API. Ability to review and interpret payer specifications, companion guides, implementation requirements, and other technical or operational documentation. Ability to learn quickly, prioritize effectively, manage multiple responsibilities, and collaborate across Implementation, Product, Engineering, Operations, and client-facing teams. Strong attention to detail, analytical thinking, problem-solving, and organizational skills. Proven written and verbal communication skills, including the ability to clearly communicate technical and operational information to varied audiences. Ability to lead and influence discussions, respectfully challenge assumptions, ask effective discovery questions, and support decisions based on validated requirements and documented information. Experience with ticket, project, and content management applications such as JIRA, Salesforce, Confluence, and SharePoint. Exposure to State Medicaid Agencies, Managed Care Organizations (MCOs), home care providers, clearinghouses, or other healthcare payer organizations is a plus. Healthcare SaaS environment experience is a plus. The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
