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principal ml platform engineer
Northrop Grumman
Senior Principal Systems Engineer (Level 4)
Northrop Grumman Annapolis, Maryland
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. The Naval & Oceanic Systems business unit headquartered in Annapolis, MD values proactive, respectful, communicative, and authentic self-starters with a demonstrated ability to own their tasking and dependably deliver on commitments. The Systems Engineering, Integration, and Test & Logistics (SEIT&L) Department at Northrop Grumman Oceanic is seeking a systems engineering generalist to join our team of dedicated and talented professionals. In this position you will support complex, dynamic, maritime programs of national strategic importance. This opportunity will allow you to contribute to the development of state-of-the-art oceanic systems, providing exposure to a wide range of advanced technologies, including uncrewed undersea vehicles (UUVs), remotely operated vehicles (ROVs), undersea payloads, acoustic and non-acoustic sensors, sensor processing, navigation, platform integration, subsea and maritime-surface communication technologies, advanced algorithms, digital engineering, and more. The successful candidate will have the opportunity to: Work within multi-disciplined teams, performing in one or more of the following functions: mission engineering, requirements development & management (using DOORS), system architecture development, system modeling including Model-Based Systems Engineering (MBSE), establishing and integrating components of a digital design thread, interface development & management, concept of operations (CONOPS) development & management, trade studies / analysis of alternatives, integration & test, and verification & validation. Develop systems engineering work products associated with the functions above. Prepare and brief technical packages to program, company, and customer leadership teams. Support project and program processes, reviews, and technical planning activities. Develop content and present during milestone reviews including Systems Requirement Review (SRR), Preliminary Design Review (PDR), Critical Design Review (CDR), Test Readiness Review (TRR), Consent to Ship Review (CSR). Support capture and proposal activities. Though not required, experience with Navy customers and underwater/naval systems such as torpedoes, towed vehicles, UUVs, ROVs, SONAR/sensor systems, underwater mechanical structures and cabling, submarine payloads, etc. is desired. Experience in anti-submarine warfare, seabed warfare, mine countermeasures, and Navy tactics would also be desirable. Multiple positions are available; assignments will be made based on the candidate's qualifications. Our diverse and passionate engineering team encourages collaboration and is committed to personal and technical growth. We are distinguished by our welcoming, dependable workplace culture that supports work-life balance, innovation, and STEM outreach; all of which have made our campus a great place to work for 60 years. This is a full-time, 100% on-site position located in Annapolis, MD. PLEASE NOTE: Candidates must have an ACTIVE minimum Secret Security Clearance in order to be considered for this role. This is a multi-level requisition; offers will be made commensurate with candidate experience and qualifications. Interested candidates should consider applying, even with lesser or greater levels of experience compared to the qualifications noted below. Basic Qualifications (Level 4): Have a keen interest in working in the maritime surface / undersea domain. Applicants must have degree in a STEM field. Applicants must have 8 years of experience with a Bachelor's Degree; 6 years with Master's Degree; or 4 years with PhD Demonstrated experience in one or more Systems Engineering processes, including (but not limited to) requirements development & management, system modeling, system architecture development, interface traceability, integration & test, and verification & validation. Excellent verbal and written communication skills. Willingness to learn additional discipline areas. Current Secret clearance, and willingness to obtain a TS/SCI with CI polygraph. Preferred Qualifications: Broad experience with systems engineering applied throughout the systems "V" lifecycle model. Proficiency in requirements management and tools such as IBM DOORS. Familiarity with architecture frameworks/modeling languages (e.g., SysML, UML, DoDAF, UPDM and/or UAF). Proficiency in Model-Based tools (e.g., Cameo, ModelCenter, SIEMENS Teamcenter). Proficiency executing systems engineering functions within a digital ecosystem. Demonstrated leadership capabilities to include mentorship and working/interfacing with customers. Experience leading teams of systems engineers (e.g., as SEIT Lead). Experience preparing work products associated with the engineering milestones (e.g., SRR, PDR, CDR, TRR). Experience in naval warfare domains such as Anti-Submarine Warfare (ASW), Anti-Surface Warfare (ASUW), Mine-Warfare (MIW), Cyber Warfare, and/or other. Industry/company recognition and awards, attendance and participation in industry/engineering conferences and symposiums, and/or patents/disclosures/publications. Active TS/SCI clearance with CI poly Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $135,800.00 - $203,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
11/10/2026
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. The Naval & Oceanic Systems business unit headquartered in Annapolis, MD values proactive, respectful, communicative, and authentic self-starters with a demonstrated ability to own their tasking and dependably deliver on commitments. The Systems Engineering, Integration, and Test & Logistics (SEIT&L) Department at Northrop Grumman Oceanic is seeking a systems engineering generalist to join our team of dedicated and talented professionals. In this position you will support complex, dynamic, maritime programs of national strategic importance. This opportunity will allow you to contribute to the development of state-of-the-art oceanic systems, providing exposure to a wide range of advanced technologies, including uncrewed undersea vehicles (UUVs), remotely operated vehicles (ROVs), undersea payloads, acoustic and non-acoustic sensors, sensor processing, navigation, platform integration, subsea and maritime-surface communication technologies, advanced algorithms, digital engineering, and more. The successful candidate will have the opportunity to: Work within multi-disciplined teams, performing in one or more of the following functions: mission engineering, requirements development & management (using DOORS), system architecture development, system modeling including Model-Based Systems Engineering (MBSE), establishing and integrating components of a digital design thread, interface development & management, concept of operations (CONOPS) development & management, trade studies / analysis of alternatives, integration & test, and verification & validation. Develop systems engineering work products associated with the functions above. Prepare and brief technical packages to program, company, and customer leadership teams. Support project and program processes, reviews, and technical planning activities. Develop content and present during milestone reviews including Systems Requirement Review (SRR), Preliminary Design Review (PDR), Critical Design Review (CDR), Test Readiness Review (TRR), Consent to Ship Review (CSR). Support capture and proposal activities. Though not required, experience with Navy customers and underwater/naval systems such as torpedoes, towed vehicles, UUVs, ROVs, SONAR/sensor systems, underwater mechanical structures and cabling, submarine payloads, etc. is desired. Experience in anti-submarine warfare, seabed warfare, mine countermeasures, and Navy tactics would also be desirable. Multiple positions are available; assignments will be made based on the candidate's qualifications. Our diverse and passionate engineering team encourages collaboration and is committed to personal and technical growth. We are distinguished by our welcoming, dependable workplace culture that supports work-life balance, innovation, and STEM outreach; all of which have made our campus a great place to work for 60 years. This is a full-time, 100% on-site position located in Annapolis, MD. PLEASE NOTE: Candidates must have an ACTIVE minimum Secret Security Clearance in order to be considered for this role. This is a multi-level requisition; offers will be made commensurate with candidate experience and qualifications. Interested candidates should consider applying, even with lesser or greater levels of experience compared to the qualifications noted below. Basic Qualifications (Level 4): Have a keen interest in working in the maritime surface / undersea domain. Applicants must have degree in a STEM field. Applicants must have 8 years of experience with a Bachelor's Degree; 6 years with Master's Degree; or 4 years with PhD Demonstrated experience in one or more Systems Engineering processes, including (but not limited to) requirements development & management, system modeling, system architecture development, interface traceability, integration & test, and verification & validation. Excellent verbal and written communication skills. Willingness to learn additional discipline areas. Current Secret clearance, and willingness to obtain a TS/SCI with CI polygraph. Preferred Qualifications: Broad experience with systems engineering applied throughout the systems "V" lifecycle model. Proficiency in requirements management and tools such as IBM DOORS. Familiarity with architecture frameworks/modeling languages (e.g., SysML, UML, DoDAF, UPDM and/or UAF). Proficiency in Model-Based tools (e.g., Cameo, ModelCenter, SIEMENS Teamcenter). Proficiency executing systems engineering functions within a digital ecosystem. Demonstrated leadership capabilities to include mentorship and working/interfacing with customers. Experience leading teams of systems engineers (e.g., as SEIT Lead). Experience preparing work products associated with the engineering milestones (e.g., SRR, PDR, CDR, TRR). Experience in naval warfare domains such as Anti-Submarine Warfare (ASW), Anti-Surface Warfare (ASUW), Mine-Warfare (MIW), Cyber Warfare, and/or other. Industry/company recognition and awards, attendance and participation in industry/engineering conferences and symposiums, and/or patents/disclosures/publications. Active TS/SCI clearance with CI poly Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $135,800.00 - $203,600.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Principal SI Platform Engineer
Nyla Technology Solutions Annapolis Junction, Maryland
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED The AI / RAG Software Engineer is responsible for designing, developing, deploying, and supporting Retrieval-Augmented Generation (RAG) solutions within a high-performance computing (HPC) Linux environment. In this role, the engineer works with Large Language Models (LLMs), LLM orchestration frameworks, knowledge retrieval systems, embedding models, and containerized architectures. The position requires strong expertise in Python, Kubernetes, Helm, CI/CD automation, and secure SI system development to deliver scalable, production-ready solutions in mission-critical environments. The annual base salary range for this role is $199,000-$235,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Linux Systems Proficiency: Proven experience in Linux environments, including advanced CLI use for software development, troubleshooting, and system administration. Python Engineering: Recent hands-on software development experience using Python, supported by strong knowledge of software engineering design patterns and frameworks. Generative SI RAG Knowledge: Working knowledge of Generative SI technologies, including Large Language Models (LLMs), RAG architectures, embedding models, and vector databases. Containerization Technologies: Experience with Docker, Podman, or containerd for application packaging, deployment, and lifecycle management in production environments. Kubernetes Helm: Hands-on experience creating, configuring, and managing Kubernetes resources (Deployments, Services, ConfigMaps, Secrets, Ingresses, Operators) and authoring Helm charts. CI/CD Automation: Experience building and maintaining CI/CD pipelines using GitLab CI/CD, Flux CD, GitLab Runners, or equivalent tools. Observability Monitoring: Experience deploying and leveraging metrics, logging, and monitoring platforms including Prometheus and Grafana. DevSecOps SDLC: Understanding of software development lifecycle (SDLC) best practices, automated testing, security scanning, code quality analysis, and DevSecOps principles. Version Control: Proficiency with Git-based workflows, including branching models, code reviews, and pull/merge requests. Education: Bachelor's Degree in Data Analytics, Intelligence Studies, Computer Science, Finance/Economics, or a related discipline, PLUS 7 + years of specialized data analytics or financial intelligence experience OR Master's Degree in a related field, PLUS 5 + years of specialized analytical experience OR High School Diploma / GED, PLUS 9 + years of hands-on intelligence analysis, financial tracking, and data discovery experience in lieu of a degree. , Desired Skills Cloud Engineering: Familiarity with developing, deploying, troubleshooting, and sustaining mission applications within AWS Cloud environments. GPU Acceleration: Experience developing, running, and debugging GPU-enabled applications and hardware workloads. Machine Learning Frameworks: Hands-on experience with ML frameworks (e.g., PyTorch, TensorFlow) and ML pipelines/platforms (e.g., KubeFlow, NeMo, PyTorch Lightning). Data Stores Search Engines: Experience working with SQL databases, Elasticsearch, and enterprise Vector databases. SI Inferencing Frameworks: Knowledge of high-performance SI inferencing and serving solutions such as vLLM, Nvidia NIM, or Triton Inference Server. Agile Tooling: Experience using the Atlassian suite (Jira, Confluence) for workflow management and documentation. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
11/10/2026
Full time
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED The AI / RAG Software Engineer is responsible for designing, developing, deploying, and supporting Retrieval-Augmented Generation (RAG) solutions within a high-performance computing (HPC) Linux environment. In this role, the engineer works with Large Language Models (LLMs), LLM orchestration frameworks, knowledge retrieval systems, embedding models, and containerized architectures. The position requires strong expertise in Python, Kubernetes, Helm, CI/CD automation, and secure SI system development to deliver scalable, production-ready solutions in mission-critical environments. The annual base salary range for this role is $199,000-$235,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Linux Systems Proficiency: Proven experience in Linux environments, including advanced CLI use for software development, troubleshooting, and system administration. Python Engineering: Recent hands-on software development experience using Python, supported by strong knowledge of software engineering design patterns and frameworks. Generative SI RAG Knowledge: Working knowledge of Generative SI technologies, including Large Language Models (LLMs), RAG architectures, embedding models, and vector databases. Containerization Technologies: Experience with Docker, Podman, or containerd for application packaging, deployment, and lifecycle management in production environments. Kubernetes Helm: Hands-on experience creating, configuring, and managing Kubernetes resources (Deployments, Services, ConfigMaps, Secrets, Ingresses, Operators) and authoring Helm charts. CI/CD Automation: Experience building and maintaining CI/CD pipelines using GitLab CI/CD, Flux CD, GitLab Runners, or equivalent tools. Observability Monitoring: Experience deploying and leveraging metrics, logging, and monitoring platforms including Prometheus and Grafana. DevSecOps SDLC: Understanding of software development lifecycle (SDLC) best practices, automated testing, security scanning, code quality analysis, and DevSecOps principles. Version Control: Proficiency with Git-based workflows, including branching models, code reviews, and pull/merge requests. Education: Bachelor's Degree in Data Analytics, Intelligence Studies, Computer Science, Finance/Economics, or a related discipline, PLUS 7 + years of specialized data analytics or financial intelligence experience OR Master's Degree in a related field, PLUS 5 + years of specialized analytical experience OR High School Diploma / GED, PLUS 9 + years of hands-on intelligence analysis, financial tracking, and data discovery experience in lieu of a degree. , Desired Skills Cloud Engineering: Familiarity with developing, deploying, troubleshooting, and sustaining mission applications within AWS Cloud environments. GPU Acceleration: Experience developing, running, and debugging GPU-enabled applications and hardware workloads. Machine Learning Frameworks: Hands-on experience with ML frameworks (e.g., PyTorch, TensorFlow) and ML pipelines/platforms (e.g., KubeFlow, NeMo, PyTorch Lightning). Data Stores Search Engines: Experience working with SQL databases, Elasticsearch, and enterprise Vector databases. SI Inferencing Frameworks: Knowledge of high-performance SI inferencing and serving solutions such as vLLM, Nvidia NIM, or Triton Inference Server. Agile Tooling: Experience using the Atlassian suite (Jira, Confluence) for workflow management and documentation. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
Principal HPC Integration Engineer
Nyla Technology Solutions Annapolis Junction, Maryland
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED In this role, you will serve as the heartbeat of our technical stack-integrating, installing, configuring, upgrading, compiling, and sustaining complex COTS/GOTS software in a highly diverse, heterogeneous operating environment. You won't just keep systems running; you'll take true software product ownership for advanced HPC tools, execute benchmark test codes to characterize system performance, develop dynamic custom tool plugins, and guide the optimal HPC configuration tailored to real-world customer needs. If you love deep-dive troubleshooting, switching flexibly across architectural paradigms, and bringing your authentic self to solve tough defense tech problems, Team Nyla wants you on the front lines with us! The annual base salary range for this role is $212,000-$251,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills COTS/GOTS Software Integration: Mastery in integrating, installing, configuring, upgrading, compiling, and supporting complex COTS and GOTS software components in heterogeneous OS environments. Linux Administration Scripting: Strong foundational Linux system administration skills and advanced shell scripting capability for automation and environment management. HPC Tool Product Ownership Configuration: Demonstrated ability to provide product ownership for High-Performance Computing (HPC) tools and determine optimal configurations aligned to mission demands. Plugin Development Customization: Proven experience developing custom software tool plugins in the target programming language of the hosted tools. Testing Performance Characterization: Capability to write and execute test codes to characterize software performance, optimize execution, and resolve issues. Tooling Documentation: Working knowledge of Configuration Management (CM) tools, web documentation platforms, and issue-tracking systems, along with full-stack software documentation skills. Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 10+ years of professional software engineering experience OR Master's Degree in a related field, PLUS 8 + years of specialized software engineering experience OR High School Diploma / GED, PLUS 15+ years of hands-on technical software development and big data administration experience in lieu of a degree. , Desired Skills Deep experience adapting quickly in fast-paced environments and seamlessly transitioning across distinct architectural paradigms. Experience with HPC scheduler frameworks, distributed file systems, and specialized parallel processing architectures. Excellent collaborative communication, creative problem-solving skills, and a passion for continuous learning and technology leadership. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
11/10/2026
Full time
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED In this role, you will serve as the heartbeat of our technical stack-integrating, installing, configuring, upgrading, compiling, and sustaining complex COTS/GOTS software in a highly diverse, heterogeneous operating environment. You won't just keep systems running; you'll take true software product ownership for advanced HPC tools, execute benchmark test codes to characterize system performance, develop dynamic custom tool plugins, and guide the optimal HPC configuration tailored to real-world customer needs. If you love deep-dive troubleshooting, switching flexibly across architectural paradigms, and bringing your authentic self to solve tough defense tech problems, Team Nyla wants you on the front lines with us! The annual base salary range for this role is $212,000-$251,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills COTS/GOTS Software Integration: Mastery in integrating, installing, configuring, upgrading, compiling, and supporting complex COTS and GOTS software components in heterogeneous OS environments. Linux Administration Scripting: Strong foundational Linux system administration skills and advanced shell scripting capability for automation and environment management. HPC Tool Product Ownership Configuration: Demonstrated ability to provide product ownership for High-Performance Computing (HPC) tools and determine optimal configurations aligned to mission demands. Plugin Development Customization: Proven experience developing custom software tool plugins in the target programming language of the hosted tools. Testing Performance Characterization: Capability to write and execute test codes to characterize software performance, optimize execution, and resolve issues. Tooling Documentation: Working knowledge of Configuration Management (CM) tools, web documentation platforms, and issue-tracking systems, along with full-stack software documentation skills. Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 10+ years of professional software engineering experience OR Master's Degree in a related field, PLUS 8 + years of specialized software engineering experience OR High School Diploma / GED, PLUS 15+ years of hands-on technical software development and big data administration experience in lieu of a degree. , Desired Skills Deep experience adapting quickly in fast-paced environments and seamlessly transitioning across distinct architectural paradigms. Experience with HPC scheduler frameworks, distributed file systems, and specialized parallel processing architectures. Excellent collaborative communication, creative problem-solving skills, and a passion for continuous learning and technology leadership. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
Principal 24x7 Operations Engineer
Nyla Technology Solutions Annapolis Junction, Maryland
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED We are seeking a proactive and detail-oriented Systems Engineer / Operations Specialist to keep critical mission platforms and data pipelines running seamlessly. In this high-visibility operational role, you will monitor system health, tackle complex hardware and network troubleshooting, and ensure maximum uptime and performance across cloud, containerized, and virtualized environments. If you thrive in a 24 7 operational tempo, love diving deep into Linux command lines and data flows, and excel at translating system telemetry into quick recovery actions, Team Nyla is the place for you! The annual base salary range for this role is $206,000-$244,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Linux Command-Line Proficiency: Deep comfort navigating, querying, and administering Linux systems via the command line. System Data-Flow Troubleshooting: Proven ability to isolate and resolve root causes across hardware, software, networking, and data pipelines. Operational Vigilance: Hands-on experience working in or supporting a 24 7 high-availability operational environment, maintaining SOPs, and prioritizing critical incidents. Collaboration Documentation: Exceptional communication skills with a track record of maintaining clear SOPs, technical tickets, and shift handoff reports. Tools Platforms: Working knowledge and practical experience across core operational tools: Ticketing Knowledge Management: Jira, Confluence Containers Orchestration: Docker, Kubernetes, Rancher Monitoring Alerting: Nagios, Grafana, Prometheus Data Infrastructure: Elasticsearch, Redis, Apache NiFi, AWS, Virtualization Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 20 + years of professional software development experience OR High School Diploma / GED, PLUS 25 + years of hands-on technical software engineering experience in lieu of a degree. , Desired Skills Deep experience with cloud-native architectures in AWS environments. Hands-on administration or performance tuning of Apache NiFi data flows. Advanced experience with Kubernetes cluster management and container orchestration via Rancher. Incident response leadership and experience refining incident response playbooks and SOPs. Experience setting up and customizing Grafana dashboards and Prometheus alerts from scratch. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
11/10/2026
Full time
Job Description Job Description Job Description ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED We are seeking a proactive and detail-oriented Systems Engineer / Operations Specialist to keep critical mission platforms and data pipelines running seamlessly. In this high-visibility operational role, you will monitor system health, tackle complex hardware and network troubleshooting, and ensure maximum uptime and performance across cloud, containerized, and virtualized environments. If you thrive in a 24 7 operational tempo, love diving deep into Linux command lines and data flows, and excel at translating system telemetry into quick recovery actions, Team Nyla is the place for you! The annual base salary range for this role is $206,000-$244,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. , Required Skills Linux Command-Line Proficiency: Deep comfort navigating, querying, and administering Linux systems via the command line. System Data-Flow Troubleshooting: Proven ability to isolate and resolve root causes across hardware, software, networking, and data pipelines. Operational Vigilance: Hands-on experience working in or supporting a 24 7 high-availability operational environment, maintaining SOPs, and prioritizing critical incidents. Collaboration Documentation: Exceptional communication skills with a track record of maintaining clear SOPs, technical tickets, and shift handoff reports. Tools Platforms: Working knowledge and practical experience across core operational tools: Ticketing Knowledge Management: Jira, Confluence Containers Orchestration: Docker, Kubernetes, Rancher Monitoring Alerting: Nagios, Grafana, Prometheus Data Infrastructure: Elasticsearch, Redis, Apache NiFi, AWS, Virtualization Education: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 20 + years of professional software development experience OR High School Diploma / GED, PLUS 25 + years of hands-on technical software engineering experience in lieu of a degree. , Desired Skills Deep experience with cloud-native architectures in AWS environments. Hands-on administration or performance tuning of Apache NiFi data flows. Advanced experience with Kubernetes cluster management and container orchestration via Rancher. Incident response leadership and experience refining incident response playbooks and SOPs. Experience setting up and customizing Grafana dashboards and Prometheus alerts from scratch. , About Nyla Technology Solutions Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn, earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done. If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla's team, Taking Care of All of You Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you're at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract (over 40 hrs/week). There's even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract! LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That's up to 240 hours of leave plus 11 holidays! That's not even including paid anniversary leave! SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks! WHAT ABOUT OTHER BENEFITS? Nyla's health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place. To learn more about Nyla's culture and our exceptional benefit packages click here. Nyla is an equal opportunity employer.
Principal Solution Architect, IT Infrastructure
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Infrastructure Domain in Information Technology is dedicated to managing and maintaining the client/server hardware and software that underpin an organization's computing environment. This domain covers various responsibilities, from IT logistics to data center management. It supports various technologies, including VDI, API management, and infrastructure tools and processes to ensure business systems operate efficiently, reliably, and securely. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide expert guidance and leadership on complex technical projects, ensuring alignment with organizational goals. Oversee the implementation of IT systems and infrastructure projects. Design and oversee the implementation of robust IT systems and infrastructure. Drive innovation by evaluating and integrating new technologies to enhance business operations. Work closely with cross-functional teams to ensure seamless integration of IT solutions. Develop and enforce security policies and ensure compliance with industry standards. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 9+ years experience in support and delivery of mission critical platforms Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry leadership experience Skills, Licenses & Certifications Advanced knowledge of IT systems, networks, and applications. Ability to develop and implement long-term IT strategies that align with business objectives. Strong analytical, technical, and problem-solving skills. Excellent communication and interpersonal skills. Ability to drive innovation and stay updated with the latest technological advancements. Strategic planning abilities to align IT strategy with business goals. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/10/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Infrastructure Domain in Information Technology is dedicated to managing and maintaining the client/server hardware and software that underpin an organization's computing environment. This domain covers various responsibilities, from IT logistics to data center management. It supports various technologies, including VDI, API management, and infrastructure tools and processes to ensure business systems operate efficiently, reliably, and securely. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Provide expert guidance and leadership on complex technical projects, ensuring alignment with organizational goals. Oversee the implementation of IT systems and infrastructure projects. Design and oversee the implementation of robust IT systems and infrastructure. Drive innovation by evaluating and integrating new technologies to enhance business operations. Work closely with cross-functional teams to ensure seamless integration of IT solutions. Develop and enforce security policies and ensure compliance with industry standards. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training 9+ years experience in support and delivery of mission critical platforms Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry leadership experience Skills, Licenses & Certifications Advanced knowledge of IT systems, networks, and applications. Ability to develop and implement long-term IT strategies that align with business objectives. Strong analytical, technical, and problem-solving skills. Excellent communication and interpersonal skills. Ability to drive innovation and stay updated with the latest technological advancements. Strategic planning abilities to align IT strategy with business goals. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Dun & Bradstreet
Principal Power Platform Engineer (R-19961)
Dun & Bradstreet
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on Microsoft Copilot. In this role, you will integrate Power Apps, Power Automate, Power BI and Power Virtual Agents with Copilot Studio and Microsoft 365 to deliver AI powered applications and automated workflows that enhance productivity and streamline business processes. The work includes preparing environments and ensuring Microsoft 365 tenant readiness, as well as building and optimizing conversational agents that operate within established governance, compliance and security controls. Through close collaboration with cross functional teams and consistent application of platform standards, this role helps maintain a well governed Power Platform ecosystem that supports reliable, secure and responsible AI adoption across the organization. Essential Key Responsibilities: Design, build, and maintain Copilot Studio agents to support business workflows, knowledge discovery, and automation use cases Develop and manage conversational topics, triggers, actions, and orchestration following established design standards and best practices Integrate Copilot agents with enterprise systems using Power Platform components, including Power Automate, Dataverse, Microsoft 365, and approved connectors. Enforce Power Platform governance controls, including environment strategy, Managed Environments, and Data Loss Prevention (DLP) policies. Manage the full agent lifecycle, including intake, development, testing, deployment, versioning, optimization, and retirement. Ensure agents comply with organizational security, privacy, and compliance requirements, including identity and data access controls. Monitor agent performance and usage using platform analytics and logs; continuously improve quality, accuracy, and user experience. Support application lifecycle management (ALM) practices, including controlled promotion across development, test, and production environments. Maintain technical documentation, standards, and inventories for Copilot agents and related Power Platform solutions. Collaborate with business stakeholders, architects, and administrators to align agent capabilities with enterprise strategy and operational needs. Skills and/or Certifications Needed: Experience with Copilot Studio agent design and lifecycle management Strong understanding of ALM, DevOps and modern engineering practices Knowledge of security and compliance controls including Entra ID, OAuth2, Data Loss Prevention and Purview fundamentals Familiarity with Dataverse, Azure OpenAI, and Retrieval-Augmented Generation (RAG) techniques Experience supporting Microsoft 365 tenant and service readiness Proven experience with Microsoft Power Platform including Power Apps, Power Automate, Power BI and Power Virtual Agents Experience with the Power Platform Center of Excellence to support platform governance Hands-on expertise with Microsoft Copilot Studio and AI Builder Strong development skills in C#, .NET, JavaScript, or Python to support custom extensions Experience building and maintaining CI/CD pipelines using Azure DevOps or GitHub Actions Strong communication, stakeholder engagement and technical leadership skills with the ability to translate business needs into technical solutions Experience with platform performance optimization and troubleshooting. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Preferred certifications include PL 300, PL 400 or PL 600, AI 102, AZ 204, AZ 305 and SC 300. This role is bonus Eligible Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
11/10/2026
Full time
Job Description Job Description Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We're a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what's next? Join us! Explore opportunities at The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on Microsoft Copilot. In this role, you will integrate Power Apps, Power Automate, Power BI and Power Virtual Agents with Copilot Studio and Microsoft 365 to deliver AI powered applications and automated workflows that enhance productivity and streamline business processes. The work includes preparing environments and ensuring Microsoft 365 tenant readiness, as well as building and optimizing conversational agents that operate within established governance, compliance and security controls. Through close collaboration with cross functional teams and consistent application of platform standards, this role helps maintain a well governed Power Platform ecosystem that supports reliable, secure and responsible AI adoption across the organization. Essential Key Responsibilities: Design, build, and maintain Copilot Studio agents to support business workflows, knowledge discovery, and automation use cases Develop and manage conversational topics, triggers, actions, and orchestration following established design standards and best practices Integrate Copilot agents with enterprise systems using Power Platform components, including Power Automate, Dataverse, Microsoft 365, and approved connectors. Enforce Power Platform governance controls, including environment strategy, Managed Environments, and Data Loss Prevention (DLP) policies. Manage the full agent lifecycle, including intake, development, testing, deployment, versioning, optimization, and retirement. Ensure agents comply with organizational security, privacy, and compliance requirements, including identity and data access controls. Monitor agent performance and usage using platform analytics and logs; continuously improve quality, accuracy, and user experience. Support application lifecycle management (ALM) practices, including controlled promotion across development, test, and production environments. Maintain technical documentation, standards, and inventories for Copilot agents and related Power Platform solutions. Collaborate with business stakeholders, architects, and administrators to align agent capabilities with enterprise strategy and operational needs. Skills and/or Certifications Needed: Experience with Copilot Studio agent design and lifecycle management Strong understanding of ALM, DevOps and modern engineering practices Knowledge of security and compliance controls including Entra ID, OAuth2, Data Loss Prevention and Purview fundamentals Familiarity with Dataverse, Azure OpenAI, and Retrieval-Augmented Generation (RAG) techniques Experience supporting Microsoft 365 tenant and service readiness Proven experience with Microsoft Power Platform including Power Apps, Power Automate, Power BI and Power Virtual Agents Experience with the Power Platform Center of Excellence to support platform governance Hands-on expertise with Microsoft Copilot Studio and AI Builder Strong development skills in C#, .NET, JavaScript, or Python to support custom extensions Experience building and maintaining CI/CD pipelines using Azure DevOps or GitHub Actions Strong communication, stakeholder engagement and technical leadership skills with the ability to translate business needs into technical solutions Experience with platform performance optimization and troubleshooting. Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. Where applicable, fluency in English and languages relevant to the working market. Preferred certifications include PL 300, PL 400 or PL 600, AI 102, AZ 204, AZ 305 and SC 300. This role is bonus Eligible Benefits We Offer Generous paid time off in your first year, increasing with tenure. Up to 16 weeks 100% paid parental leave after one year of employment. Paid sick time to care for yourself or family members. Education assistance and extensive training resources. Do Good Program: Paid volunteer days & donation matching. Competitive 401k with company matching. Health & wellness benefits, including discounted Wellhub membership rates. Medical, dental & vision insurance for you, spouse/partner & dependents. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO) : Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here . We participate in E-Verify - The current poster can be found here . Accommodations information for applicants with disabilities : Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to to let us know the nature of your accommodation request and your contact information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit
HP
Principle Software Product Manager - HP app
HP Vancouver, Washington
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principle Software Product Manager - HP app Description - At HP, we are transforming how customers interact with their devices through a unified digital experience that helps them set up, manage, support, and get more value from their HP products. The HP app serves as the primary digital destination for millions of customers worldwide, connecting them with device experiences, support services, productivity solutions, personalized recommendations, and new value-added offerings. We are seeking a Principal Product Manager to define and drive the strategy, roadmap, and customer experience for key areas of the HP app. This role requires an experienced product leader who can combine customer insights, business objectives, data, and market trends to deliver experiences that increase customer satisfaction, engagement, retention, and growth. As a Principal Product Manager, you will work across engineering, design, analytics, marketing, customer support, and business teams to identify opportunities, prioritize investments, and deliver meaningful outcomes for customers and HP. Responsibilities Define product vision, strategy, and roadmap for major areas of the HP app. Develop a deep understanding of customer needs through research, customer feedback, behavioral analytics, and market insights. Identify opportunities to improve customer engagement, satisfaction, retention, and business performance. Lead cross-functional teams through product discovery, prioritization, development, launch, and optimization. Drive alignment among stakeholders and senior leaders on product direction and investment priorities. Establish measurable goals, success metrics, and KPIs for product initiatives. Leverage analytics, experimentation, and customer insights to inform product decisions and validate outcomes. Partner with UX, engineering, and business teams to create seamless end-to-end customer experiences. Monitor competitive trends and emerging technologies to identify new opportunities for innovation. Mentor product managers and help strengthen product management practices across the organization. Knowledge & Skills Extensive experience leading software or digital product initiatives with significant customer and business impact. Strong customer-centric mindset with a passion for solving customer problems. Proven ability to define strategy, prioritize investments, and execute in complex, cross-functional environments. Strong analytical skills and experience using data to inform product decisions. Excellent communication, storytelling, and stakeholder management skills. Experience working in agile software development environments. Familiarity with experimentation, product analytics, customer journey mapping, and growth frameworks. Scope & Impact Owns strategic product areas that influence the experience of millions of HP customers globally. Drives decisions that impact customer engagement, satisfaction, retention, and business growth. Influences product direction across multiple teams and organizations. Serves as a trusted advisor to senior leaders on product strategy and customer experience opportunities. Contributes to the development of product management talent and best practices across the organization. Education & Experience Bachelor's degree relevant area or demonstrated competence. Typically 10+ years of experience in product management, digital products, software, or related fields. Demonstrated success delivering customer-focused products at scale. Experience working across engineering, design, analytics, and business organizations to drive measurable outcomes. Salary The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/09/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Principle Software Product Manager - HP app Description - At HP, we are transforming how customers interact with their devices through a unified digital experience that helps them set up, manage, support, and get more value from their HP products. The HP app serves as the primary digital destination for millions of customers worldwide, connecting them with device experiences, support services, productivity solutions, personalized recommendations, and new value-added offerings. We are seeking a Principal Product Manager to define and drive the strategy, roadmap, and customer experience for key areas of the HP app. This role requires an experienced product leader who can combine customer insights, business objectives, data, and market trends to deliver experiences that increase customer satisfaction, engagement, retention, and growth. As a Principal Product Manager, you will work across engineering, design, analytics, marketing, customer support, and business teams to identify opportunities, prioritize investments, and deliver meaningful outcomes for customers and HP. Responsibilities Define product vision, strategy, and roadmap for major areas of the HP app. Develop a deep understanding of customer needs through research, customer feedback, behavioral analytics, and market insights. Identify opportunities to improve customer engagement, satisfaction, retention, and business performance. Lead cross-functional teams through product discovery, prioritization, development, launch, and optimization. Drive alignment among stakeholders and senior leaders on product direction and investment priorities. Establish measurable goals, success metrics, and KPIs for product initiatives. Leverage analytics, experimentation, and customer insights to inform product decisions and validate outcomes. Partner with UX, engineering, and business teams to create seamless end-to-end customer experiences. Monitor competitive trends and emerging technologies to identify new opportunities for innovation. Mentor product managers and help strengthen product management practices across the organization. Knowledge & Skills Extensive experience leading software or digital product initiatives with significant customer and business impact. Strong customer-centric mindset with a passion for solving customer problems. Proven ability to define strategy, prioritize investments, and execute in complex, cross-functional environments. Strong analytical skills and experience using data to inform product decisions. Excellent communication, storytelling, and stakeholder management skills. Experience working in agile software development environments. Familiarity with experimentation, product analytics, customer journey mapping, and growth frameworks. Scope & Impact Owns strategic product areas that influence the experience of millions of HP customers globally. Drives decisions that impact customer engagement, satisfaction, retention, and business growth. Influences product direction across multiple teams and organizations. Serves as a trusted advisor to senior leaders on product strategy and customer experience opportunities. Contributes to the development of product management talent and best practices across the organization. Education & Experience Bachelor's degree relevant area or demonstrated competence. Typically 10+ years of experience in product management, digital products, software, or related fields. Demonstrated success delivering customer-focused products at scale. Experience working across engineering, design, analytics, and business organizations to drive measurable outcomes. Salary The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
LexisNexis Legal & Professional
Principal Machine Learning Engineer I Hybrid in Horsham, PA or Remote EST Preferred
LexisNexis Legal & Professional Horsham, Pennsylvania
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
11/09/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
Principal Game Engine Team Lead, Platform
Worldscape Technology Inc. Redmond, Washington
Job Description Job Description Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence, physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations to build immersive digital twins for predictive modeling, scenario planning, and adaptive decision-making. With a zero-trust security framework, seamless integration with legacy systems, and robust developer tools, Worldscape empowers rapid deployment of agentic applications that drive resilience and efficiency in sectors like logistics, telecom, defense, and infrastructure. Key Attributes: Innovation Mindset: Passion for pushing the boundaries of real-time physics in interactive simulation. Leadership & Mentorship : Ability to guide developers, set technical direction for an area, and enforce best practices. Problem-Solving : Creative and analytical approach to complex simulation challenges. Communication : Clear articulation of technical concepts to non-technical stakeholders. Responsibilities: Run a team that owns the physics architecture: Define data models, simulation loops, solver strategies, and integration points across engine and simulation systems. Deliver core physics features: Collision detection (broad phase/narrow phase), entity controllers, vehicle dynamics with an emphasis on orbital mechanics, particles/fluid mechanics (with an emphasis on atmospheric dynamics). Integrate with simulation logic (gameplay) & animation: Build physics driven interactions, authoring tools, and runtime hooks (e.g., inverse kinematics, state machines, event systems). Performance ownership: Profile, optimize, and budget frame time and memory across platforms; lead multi-threading/Job System/SIMD efforts; evaluate GPU compute opportunities. Stability & robustness: Establish test suites, golden scenarios, and verification and validation practices; reduce edge case instability (stacking, tunneling, jitter, constraint drift). Tooling & workflow: Build/debug tools, visualizers, probes, and authoring pipelines that accelerate designer iteration and QA efficiency. Cross functional leadership: Partner with back-end, AI, data pipeline, and platform teams; communicate constraints/trade offs; align milestones with production. Mentorship & standards: Guide engineers via code reviews, design docs, and coding standards; cultivate a high bar for craft, documentation, and reproducibility. Quality & live support: Own crash triage and regression control for physics; support content changes post launch without destabilizing the simulation. Design, implement, and optimize real-time rendering pipelines (e.g., forward, deferred, ray tracing). Develop and maintain shaders using HLSL, GLSL, ShaderLab, or Shader Graph. Responsible for graphics API Integration work with low-level APIs like DirectX 11/12, Vulkan, Metal, or OpenGL ES. Guide junior and mid-level engineers, conduct code reviews, and enforce best practices across studio teams. Take responsibility for major subsystems (e.g., lighting, post-processing, material systems). Work closely with artists, designers, and other engineers to align visual goals with technical feasibility. Help technical artists create efficient content workflows and troubleshoot visual issues. Translate deep technical topics into actionable insights for studio and platform teams and leadership. Professional Qualifications: Education: BS/MS in Computer Science, Software Engineering, Physics, Mathematics (or equivalent practical experience). Experience:10+ years in real time/game physics engineering; 2+ shipped titles with substantial physics ownership (AA/AAA preferred). Programming: Expert C++ (modern standards), data oriented design, memory management, profiling/debugging (VTune, PIX, Nsight, RenderDoc, etc.). Rigid body dynamics,collision detection (GJK, SAT, continuous collision detection/time of impact), integration schemes (semi implicit Euler, RK, constraint solvers). Numerical stability, error control, and performance trade offs under real time constraints. Engine Integration: Experience integrating physics with animation (animation blending, IK), gameplay systems, and rendering pipelines. Performance: Multi-threading/job systems, SIMD/vectorization, cache friendly data structures, frame/memory budgeting across platforms. Collaboration: Proven ability to lead cross disciplinary efforts and communicate complex technical topics clearly. Preferred Qualifications: 15+ years' experience in Modern Game Engines & Middleware: Unreal Engine (Chaos), Unity (DOTS/Physics), Havok, Bullet, PhysX; custom engine experience strongly preferred. 10+ years' experience in Advanced Simulation: Fracture systems, granular materials, vehicle tire models, buoyancy/aero effects; GPU compute (CUDA, compute shaders). Experience with existing physics models and systems integration. Networking: Deterministic simulation strategies, rollback/prediction, server authority models, cross platform latency mitigation. Console/Platform: Shipping experience on Xbox, PlayStation, Switch, and PC; familiarity with platform TRCs/TCRs and performance certification. Tooling & Scripting: Python/C#/Lua for tools and editor extensions; in engine visualization/debugging overlays. Optimization Expertise: Broad phase structures (sweep-and-prune, BVH), island building, sleeping strategies, CCD tunneling avoidance; job scheduling and affinity tuning. Content Pipelines: Collaboration with design/tech art to create authoring guidelines for physics assets; LOD strategies for physics complexity. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Why Worldscape? There is nothing more important to Worldscape than our culture. It is the fundamental means by which we will succeed as an organization. Talent, ability, drive, experience, knowledge cannot be maximized without first embracing the culture we espouse and will live every single day. Worldscape offers great benefits, opportunities for continued growth, and the ability to directly affect change in our organization and be part of a high-growth startup at a pivotal stage. What we offer: - Competitive salary and meaningful equity - Attractive benefits package - Flexible time off policy - Medical, Dental and Vision insurance - HSA health insurance options - 401k plan - Basic and Voluntary Life Insurance - Fast paced environment with flexibility and ownership Worldscape is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Employment is contingent upon successful completion of a background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/09/2026
Full time
Job Description Job Description Worldscape is a cutting-edge platform designed to unify distributed data, sensors, and intelligent agents across cloud, on-prem, and edge environments. By combining geospatial intelligence, physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations to build immersive digital twins for predictive modeling, scenario planning, and adaptive decision-making. With a zero-trust security framework, seamless integration with legacy systems, and robust developer tools, Worldscape empowers rapid deployment of agentic applications that drive resilience and efficiency in sectors like logistics, telecom, defense, and infrastructure. Key Attributes: Innovation Mindset: Passion for pushing the boundaries of real-time physics in interactive simulation. Leadership & Mentorship : Ability to guide developers, set technical direction for an area, and enforce best practices. Problem-Solving : Creative and analytical approach to complex simulation challenges. Communication : Clear articulation of technical concepts to non-technical stakeholders. Responsibilities: Run a team that owns the physics architecture: Define data models, simulation loops, solver strategies, and integration points across engine and simulation systems. Deliver core physics features: Collision detection (broad phase/narrow phase), entity controllers, vehicle dynamics with an emphasis on orbital mechanics, particles/fluid mechanics (with an emphasis on atmospheric dynamics). Integrate with simulation logic (gameplay) & animation: Build physics driven interactions, authoring tools, and runtime hooks (e.g., inverse kinematics, state machines, event systems). Performance ownership: Profile, optimize, and budget frame time and memory across platforms; lead multi-threading/Job System/SIMD efforts; evaluate GPU compute opportunities. Stability & robustness: Establish test suites, golden scenarios, and verification and validation practices; reduce edge case instability (stacking, tunneling, jitter, constraint drift). Tooling & workflow: Build/debug tools, visualizers, probes, and authoring pipelines that accelerate designer iteration and QA efficiency. Cross functional leadership: Partner with back-end, AI, data pipeline, and platform teams; communicate constraints/trade offs; align milestones with production. Mentorship & standards: Guide engineers via code reviews, design docs, and coding standards; cultivate a high bar for craft, documentation, and reproducibility. Quality & live support: Own crash triage and regression control for physics; support content changes post launch without destabilizing the simulation. Design, implement, and optimize real-time rendering pipelines (e.g., forward, deferred, ray tracing). Develop and maintain shaders using HLSL, GLSL, ShaderLab, or Shader Graph. Responsible for graphics API Integration work with low-level APIs like DirectX 11/12, Vulkan, Metal, or OpenGL ES. Guide junior and mid-level engineers, conduct code reviews, and enforce best practices across studio teams. Take responsibility for major subsystems (e.g., lighting, post-processing, material systems). Work closely with artists, designers, and other engineers to align visual goals with technical feasibility. Help technical artists create efficient content workflows and troubleshoot visual issues. Translate deep technical topics into actionable insights for studio and platform teams and leadership. Professional Qualifications: Education: BS/MS in Computer Science, Software Engineering, Physics, Mathematics (or equivalent practical experience). Experience:10+ years in real time/game physics engineering; 2+ shipped titles with substantial physics ownership (AA/AAA preferred). Programming: Expert C++ (modern standards), data oriented design, memory management, profiling/debugging (VTune, PIX, Nsight, RenderDoc, etc.). Rigid body dynamics,collision detection (GJK, SAT, continuous collision detection/time of impact), integration schemes (semi implicit Euler, RK, constraint solvers). Numerical stability, error control, and performance trade offs under real time constraints. Engine Integration: Experience integrating physics with animation (animation blending, IK), gameplay systems, and rendering pipelines. Performance: Multi-threading/job systems, SIMD/vectorization, cache friendly data structures, frame/memory budgeting across platforms. Collaboration: Proven ability to lead cross disciplinary efforts and communicate complex technical topics clearly. Preferred Qualifications: 15+ years' experience in Modern Game Engines & Middleware: Unreal Engine (Chaos), Unity (DOTS/Physics), Havok, Bullet, PhysX; custom engine experience strongly preferred. 10+ years' experience in Advanced Simulation: Fracture systems, granular materials, vehicle tire models, buoyancy/aero effects; GPU compute (CUDA, compute shaders). Experience with existing physics models and systems integration. Networking: Deterministic simulation strategies, rollback/prediction, server authority models, cross platform latency mitigation. Console/Platform: Shipping experience on Xbox, PlayStation, Switch, and PC; familiarity with platform TRCs/TCRs and performance certification. Tooling & Scripting: Python/C#/Lua for tools and editor extensions; in engine visualization/debugging overlays. Optimization Expertise: Broad phase structures (sweep-and-prune, BVH), island building, sleeping strategies, CCD tunneling avoidance; job scheduling and affinity tuning. Content Pipelines: Collaboration with design/tech art to create authoring guidelines for physics assets; LOD strategies for physics complexity. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Why Worldscape? There is nothing more important to Worldscape than our culture. It is the fundamental means by which we will succeed as an organization. Talent, ability, drive, experience, knowledge cannot be maximized without first embracing the culture we espouse and will live every single day. Worldscape offers great benefits, opportunities for continued growth, and the ability to directly affect change in our organization and be part of a high-growth startup at a pivotal stage. What we offer: - Competitive salary and meaningful equity - Attractive benefits package - Flexible time off policy - Medical, Dental and Vision insurance - HSA health insurance options - 401k plan - Basic and Voluntary Life Insurance - Fast paced environment with flexibility and ownership Worldscape is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Employment is contingent upon successful completion of a background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Principal Data Engineer
Continuus Technologies LLC Germantown, Wisconsin
Job Description Job Description Role Overview The Principal Data Engineer is a senior technical authority responsible for defining the organization's data architecture, setting long-term technical strategy, and solving the most complex data engineering challenges. This role influences company-wide data standards, mentors senior engineers, and partners with executive and cross-functional leaders to ensure data platforms scale with the business. Key Responsibilities Define and evolve the long-term data architecture and technical vision Design highly scalable, resilient data platforms and pipelines Set standards for data modeling, reliability, observability, and governance Lead complex, high-risk technical initiatives and migrations Serve as the escalation point for critical data incidents and root cause analysis Influence tool selection and technology adoption across the data stack Mentor Staff and Senior Data Engineers and elevate engineering excellence Partner with leadership to align data strategy with business goals Ensure data platforms support analytics, ML, and product use cases at scale Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 10+ years of experience in data engineering or related disciplines Expert-level SQL and strong proficiency in Python or similar languages Deep experience with data warehousing, data lakes, and distributed systems Proven track record of designing and operating large-scale data platforms Strong systems thinking and architectural decision-making skills Preferred Experience Cloud platforms (AWS, Azure, or GCP) Streaming and real-time systems (Kafka, Spark, Flink, etc.) Advanced data governance, security, and compliance practices Supporting ML, AI, or product-led data platforms Influencing technical direction without direct managerial authority
11/09/2026
Full time
Job Description Job Description Role Overview The Principal Data Engineer is a senior technical authority responsible for defining the organization's data architecture, setting long-term technical strategy, and solving the most complex data engineering challenges. This role influences company-wide data standards, mentors senior engineers, and partners with executive and cross-functional leaders to ensure data platforms scale with the business. Key Responsibilities Define and evolve the long-term data architecture and technical vision Design highly scalable, resilient data platforms and pipelines Set standards for data modeling, reliability, observability, and governance Lead complex, high-risk technical initiatives and migrations Serve as the escalation point for critical data incidents and root cause analysis Influence tool selection and technology adoption across the data stack Mentor Staff and Senior Data Engineers and elevate engineering excellence Partner with leadership to align data strategy with business goals Ensure data platforms support analytics, ML, and product use cases at scale Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 10+ years of experience in data engineering or related disciplines Expert-level SQL and strong proficiency in Python or similar languages Deep experience with data warehousing, data lakes, and distributed systems Proven track record of designing and operating large-scale data platforms Strong systems thinking and architectural decision-making skills Preferred Experience Cloud platforms (AWS, Azure, or GCP) Streaming and real-time systems (Kafka, Spark, Flink, etc.) Advanced data governance, security, and compliance practices Supporting ML, AI, or product-led data platforms Influencing technical direction without direct managerial authority
Invesco
Principal, Product Owner (Copilot Studio)
Invesco Atlanta, Georgia
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Invesco is expanding its Microsoft Copilot Studio platform to support agent based AI capabilities across the Asset Management value chain. As part of this expansion, we are establishing Technical Product Owners (TPOs) who will own AI agents and capabilities from concept through production and scale. This role is accountable for ensuring Copilot Studio agents deliver measurable business value, are built to enterprise standards, and scale responsibly across a large developer community. You will be Responsibilities For: Serve as the single accountable owner for a portfolio of Copilot Studio agents, capabilities, or agent families aligned to Invesco domains (e.g., Investments, Research, Product Information, Client Reporting, Operations, Risk & Compliance). Define and communicate clear product vision, scope, and success metrics. Own the full lifecycle of agents from ideation and MVP through production deployment and ongoing enhancement. Act as a trusted partner to business stakeholders across Investments, Distribution, Operations, Risk, Compliance, and Technology Domain Owners. Translate asset management workflows and pain points into well defined user stories, agent behaviors, and functional requirements. Balance business ambition with practical constraints related to data, risk, and platform maturity. Own the functional and technical definition of Copilot Studio agents in partnership with developers and platform teams. Define agent instructions, guardrails, tone, and response constraints appropriate for financial services use. Guide decisions on data sourcing, integrations, APIs, and reuse of components to ensure scalability, reusability, testing, and maintainability. Demonstrate a solid understanding of large language model (LLM) fundamentals, including system prompts, few-shot prompting, and chain-of-thought reasoning, to effectively collaborate with business partners in designing agent behaviors. Apply knowledge of Retrieval-Augmented Generation (RAG) techniques to ensure agents access proprietary investment data (e.g., PDFs, research reports) accurately, minimizing hallucinations and providing grounded responses. Evaluate trade-offs between model performance (e.g., GPT-4o vs. lighter models) and operational factors such as cost and response speed to optimize agent efficiency. Leverage familiarity with Microsoft Power Platform, Power Automate, and Custom Connectors to define requirements for seamless data integration from internal databases and third-party providers (e.g., Bloomberg, Morningstar). Ensure secure and compliant data access by understanding OAuth, service principals, JSON payload structuring, and implementing safety guardrails to prevent data leakage or unauthorized financial advice. Ensure all owned agents comply with enterprise security, data protection, and regulatory requirements. Serve as the product representative in architecture, security, and governance reviews. Document intended use, limitations, assumptions, and known risks for each agent. Act as the primary product point of contact for Copilot Studio developers working on owned capabilities. Provide clear acceptance criteria, quality standards, and product guardrails. Reduce duplication and "use case sprawl" by promoting shared capabilities and repeatable patterns. Partner with platform teams to improve developer experience and accelerate responsible adoption at scale. Define and monitor success metrics such as adoption, usage, time savings, quality improvement, and risk reduction. Assess agent performance and user feedback to guide prioritization and enhancements. The Experience you Brings 5 to 10 years of measurable experience in product ownership and industry. Strong understanding of the Asset Management business, including investments, products, client servicing, or operations. Ability to engage credibly with business leaders and subject matter experts. Experience translating complex business workflows into actionable product requirements. Familiarity with Microsoft Copilot Studio, Power Platform concepts, or similar AI / low code platforms. Understanding of prompt and instruction design, data integration patterns, and AI limitations. Comfort working closely with engineers, architects, data teams, and security partners. Proven experience in product ownership, product management, or business focused technology roles. Strong prioritization, backlog management, and decision making skills. Experience operating in governed or regulated environments preferred. The salary range for this position in Atlanta, GA is $140,000 - $155,000 year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/09/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Invesco is expanding its Microsoft Copilot Studio platform to support agent based AI capabilities across the Asset Management value chain. As part of this expansion, we are establishing Technical Product Owners (TPOs) who will own AI agents and capabilities from concept through production and scale. This role is accountable for ensuring Copilot Studio agents deliver measurable business value, are built to enterprise standards, and scale responsibly across a large developer community. You will be Responsibilities For: Serve as the single accountable owner for a portfolio of Copilot Studio agents, capabilities, or agent families aligned to Invesco domains (e.g., Investments, Research, Product Information, Client Reporting, Operations, Risk & Compliance). Define and communicate clear product vision, scope, and success metrics. Own the full lifecycle of agents from ideation and MVP through production deployment and ongoing enhancement. Act as a trusted partner to business stakeholders across Investments, Distribution, Operations, Risk, Compliance, and Technology Domain Owners. Translate asset management workflows and pain points into well defined user stories, agent behaviors, and functional requirements. Balance business ambition with practical constraints related to data, risk, and platform maturity. Own the functional and technical definition of Copilot Studio agents in partnership with developers and platform teams. Define agent instructions, guardrails, tone, and response constraints appropriate for financial services use. Guide decisions on data sourcing, integrations, APIs, and reuse of components to ensure scalability, reusability, testing, and maintainability. Demonstrate a solid understanding of large language model (LLM) fundamentals, including system prompts, few-shot prompting, and chain-of-thought reasoning, to effectively collaborate with business partners in designing agent behaviors. Apply knowledge of Retrieval-Augmented Generation (RAG) techniques to ensure agents access proprietary investment data (e.g., PDFs, research reports) accurately, minimizing hallucinations and providing grounded responses. Evaluate trade-offs between model performance (e.g., GPT-4o vs. lighter models) and operational factors such as cost and response speed to optimize agent efficiency. Leverage familiarity with Microsoft Power Platform, Power Automate, and Custom Connectors to define requirements for seamless data integration from internal databases and third-party providers (e.g., Bloomberg, Morningstar). Ensure secure and compliant data access by understanding OAuth, service principals, JSON payload structuring, and implementing safety guardrails to prevent data leakage or unauthorized financial advice. Ensure all owned agents comply with enterprise security, data protection, and regulatory requirements. Serve as the product representative in architecture, security, and governance reviews. Document intended use, limitations, assumptions, and known risks for each agent. Act as the primary product point of contact for Copilot Studio developers working on owned capabilities. Provide clear acceptance criteria, quality standards, and product guardrails. Reduce duplication and "use case sprawl" by promoting shared capabilities and repeatable patterns. Partner with platform teams to improve developer experience and accelerate responsible adoption at scale. Define and monitor success metrics such as adoption, usage, time savings, quality improvement, and risk reduction. Assess agent performance and user feedback to guide prioritization and enhancements. The Experience you Brings 5 to 10 years of measurable experience in product ownership and industry. Strong understanding of the Asset Management business, including investments, products, client servicing, or operations. Ability to engage credibly with business leaders and subject matter experts. Experience translating complex business workflows into actionable product requirements. Familiarity with Microsoft Copilot Studio, Power Platform concepts, or similar AI / low code platforms. Understanding of prompt and instruction design, data integration patterns, and AI limitations. Comfort working closely with engineers, architects, data teams, and security partners. Proven experience in product ownership, product management, or business focused technology roles. Strong prioritization, backlog management, and decision making skills. Experience operating in governed or regulated environments preferred. The salary range for this position in Atlanta, GA is $140,000 - $155,000 year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
NetApp
Distinguished Engineer- AI
NetApp San Jose, California
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Job Responsibilities Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Job Requirements AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Education Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
11/09/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Job Responsibilities Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Job Requirements AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Education Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
NetApp
Distinguished Engineer - AI
NetApp San Jose, California
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Distinguished Engineer - AI Infrastructure We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Core Expertise Required: AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Job Requirements About the team ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. What will you do: Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
11/09/2026
Full time
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary Distinguished Engineer - AI Infrastructure We are seeking a Distinguished Engineer with unrivaled depth in AI/ML inferencing at scale and the distributed systems foundations that power it. You will architect and ship our next-generation AI infrastructure and inferencing platform serving millions of requests with uncompromising latency, throughput, and reliability requirements. You set the technical North Star-translating high-stakes business problems into elegant, defensible architectures that teams rally behind. You drive consensus through technical authority, shaping roadmaps where your architectural decisions become company strategy. You invent solutions where standard approaches fail, and turn constraints into lasting competitive moats. Core Expertise Required: AI Inferencing & ML Systems: Deep hands-on experience with high-performance inference engines (TensorRT, vLLM, ONNX Runtime, Triton), model optimization (quantization, pruning, distillation), and serving patterns for LLMs and computer vision models at scale. Proven track record building, architecting RAG pipelines and optimizing retrieval-augmented generation workflows for production latency targets. Distributed Systems at Scale: 15+ years architecting fault-tolerant, low-latency distributed systems. Expert-level understanding of consensus protocols, distributed state management, and data consistency models under partition. Experience with high-performance filesystems and storage engines optimized for AI workloads (checkpoints, model artifacts, training datasets). AI Infrastructure & Platform Engineering: Built enterprise-grade or SaaS platforms specifically designed for AI/ML workloads-model registries, feature stores, inference gateways, and multi-tenant serving infrastructure. Deep familiarity with GPU/TPU cluster orchestration, memory hierarchy optimization, and heterogeneous compute scheduling. High-Performance Data Planes: Designed and implemented high-throughput, low-latency networking stacks for critical data path operations. Expertise in RDMA, DPDK, kernel bypass techniques, and custom protocols for inter-service and accelerator-to-accelerator communication. Security & Multi-Tenancy: Hardened multi-tenant ML infrastructure with robust isolation, end-to-end encryption, key management for model weights, and fine-grained RBAC/ABAC for data scientists and production workloads. Cloud-Native Orchestration: Expert in Kubernetes scheduling extensions (device plugins, custom controllers), service mesh for AI microservices, and API gateway patterns for model serving. Job Requirements About the team ONTAP is NetApp's flagship storage operating system. The ONTAP team drives the product strategy, roadmap, and engineering delivery for ONTAP software and systems. You are responsible for developing innovative solutions and architecture for ONTAP software and systems spanning the areas of filesystems and storage, security, networking and protocols. The solutions you architect and design will drive mission critical applications, AI infrastructure and cloud workflows for Fortune 500 companies. What will you do: Provide the technology strategy to accelerate the pace of innovation within NetApp and the Industry. Define the roadmap and long-term vision, derived from key business priorities, technology and competitive trends as well as new and emerging customer use cases. Partner with Product management and engineering to define and deliver next generation products for NetApp. Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across engineers at NetApp. Mentor senior and principal engineers and be the technical bar-raiser for senior and principal technical roles. Evangelize both internally and externally for NetApp products you own and become an industry recognized authority on related technologies and domain. What will you bring: Globally recognized as domain expert in software and system design for highly scalable distributed storage and databases, control and data plane architectures required to fuel large scale infrastructure for serving Gen AI and AI as a Service workloads. Experience building highly resilient and scalable enterprise grade products. Experience in building large scale, compute intensive stateful applications. Ownership for Product and System architecture for multiple significant projects Expertise in coding, design, architecture, subsystems, and technology trends Excellent communication skills to communicate with executives, senior leadership on products, technology trends and customer issues. Compensation: The target salary range for this position is 266,050 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. Our culture We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. Submitting an Application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. AI Disclosure For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
Mainframe CICS Systems Programmer Senior
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Senior AI Ops Engineer - Application
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application AI Ops team is where machine learning meets the business logic customers touch - the services, APIs, and transaction flows that move money and keep accounts current. As a Senior AI Ops Engineer on this team, you won't be prototyping in a notebook and handing it off for someone else to ship: you'll build the ingestion pipelines that turn application logs, traces, and business-transaction signals into features; train and tune the models that catch a degrading payment API or an anomalous checkout failure before a customer calls in; and then write the deterministic, tested automation that acts on what those models find - a guided remediation, a safe auto-restart, a rollback that actually rolls back. This is a from-scratch build inside a regulated financial institution, which means your code will eventually touch production systems that move real money, under real audit scrutiny - and the engineering bar reflects that. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Build and operate high-throughput ingestion and feature pipelines that consume application logs, traces, APM data, and business-transaction events - collected by the Observability & Telemetry team - into the AIOps feature store. Train, validate, and tune anomaly-detection and forecasting models against application and transaction-level signals, and build LLM-based log parsing, summarization, and root-cause-hypothesis components with explicit handling for hallucination risk. Design and build event correlation and probable-cause ranking logic that reduces raw application alert volume reaching a human. Write, test, and version remediation automation for application-layer failure modes, with tested rollback for every action, operating within the approval-gate, blast-radius, and kill-switch framework. Instrument and monitor your own models and automations in production, retraining on a defined cadence, and participate in the on-call rotation for any live action at autonomy level 3 or above. undefined What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 5+ years of hands-on software or data engineering experience, with strong programming ability in Python plus a second production language - code that ships, is tested, and is code-reviewed, not just notebooks. Practical experience building and productionizing ML models - anomaly detection, classification, or forecasting - using frameworks such as TensorFlow, PyTorch, or scikit-learn, including the full lifecycle from training through retraining. Working fluency with LLM-based techniques - prompt design, retrieval-augmented generation, structured outputs - and a clear-eyed understanding of their failure modes. Experience writing and testing operational automation - workflow orchestration, runbook-as-code - including rollback design and approval-gated or policy-controlled execution. Comfort operating in a regulated environment, with demonstrated ability to debug and reason about a live production incident under time pressure. What sets you apart: Proven experience deploying model-driven root-cause analysis or incident triage solutions used in production application operations. Experience building production automation with tested guardrails, safety controls, and kill-switch capabilities. Experience developing AI evaluation and monitoring frameworks, including regression testing, model and prompt evaluation, and drift detection. Experience with event correlation, alert grouping, and high-volume application telemetry, including exposure to enterprise AIOps platforms such as Moogsoft, BigPanda, or Dynatrace. Experience working with model governance or model risk teams and supporting model validation through appropriate documentation, including model cards. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application AI Ops team is where machine learning meets the business logic customers touch - the services, APIs, and transaction flows that move money and keep accounts current. As a Senior AI Ops Engineer on this team, you won't be prototyping in a notebook and handing it off for someone else to ship: you'll build the ingestion pipelines that turn application logs, traces, and business-transaction signals into features; train and tune the models that catch a degrading payment API or an anomalous checkout failure before a customer calls in; and then write the deterministic, tested automation that acts on what those models find - a guided remediation, a safe auto-restart, a rollback that actually rolls back. This is a from-scratch build inside a regulated financial institution, which means your code will eventually touch production systems that move real money, under real audit scrutiny - and the engineering bar reflects that. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Build and operate high-throughput ingestion and feature pipelines that consume application logs, traces, APM data, and business-transaction events - collected by the Observability & Telemetry team - into the AIOps feature store. Train, validate, and tune anomaly-detection and forecasting models against application and transaction-level signals, and build LLM-based log parsing, summarization, and root-cause-hypothesis components with explicit handling for hallucination risk. Design and build event correlation and probable-cause ranking logic that reduces raw application alert volume reaching a human. Write, test, and version remediation automation for application-layer failure modes, with tested rollback for every action, operating within the approval-gate, blast-radius, and kill-switch framework. Instrument and monitor your own models and automations in production, retraining on a defined cadence, and participate in the on-call rotation for any live action at autonomy level 3 or above. undefined What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 5+ years of hands-on software or data engineering experience, with strong programming ability in Python plus a second production language - code that ships, is tested, and is code-reviewed, not just notebooks. Practical experience building and productionizing ML models - anomaly detection, classification, or forecasting - using frameworks such as TensorFlow, PyTorch, or scikit-learn, including the full lifecycle from training through retraining. Working fluency with LLM-based techniques - prompt design, retrieval-augmented generation, structured outputs - and a clear-eyed understanding of their failure modes. Experience writing and testing operational automation - workflow orchestration, runbook-as-code - including rollback design and approval-gated or policy-controlled execution. Comfort operating in a regulated environment, with demonstrated ability to debug and reason about a live production incident under time pressure. What sets you apart: Proven experience deploying model-driven root-cause analysis or incident triage solutions used in production application operations. Experience building production automation with tested guardrails, safety controls, and kill-switch capabilities. Experience developing AI evaluation and monitoring frameworks, including regression testing, model and prompt evaluation, and drift detection. Experience with event correlation, alert grouping, and high-volume application telemetry, including exposure to enterprise AIOps platforms such as Moogsoft, BigPanda, or Dynatrace. Experience working with model governance or model risk teams and supporting model validation through appropriate documentation, including model cards. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Software Engineer - Mid Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Software Engineer I, you will provide support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions. Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. What sets you apart: 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Proven experience developing within Salesforce Marketing Cloud, including hands-on work with its various studios and builders (e.g., Email Studio, Journey Builder, Automation Studio). Salesforce Data 360 Knowledge: Understanding of Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities. Proficiency in Server-Side JavaScript (SSJS): Expertise in SSJS for Marketing Cloud, including its core libraries, platform functions, and best practices for automation and data manipulation. AI-First Approach: Familiarity or experience with leveraging AI tools in development workflows is a plus. General Web Technologies: Solid understanding of JavaScript, HTML, CSS, and JSON Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. Familiarity with CI/CD pipelines for Salesforce development. Demonstrated experience with Salesforce Data 360 (or Salesforce Data Cloud), including data ingestion, modeling, segmentation, and activation. Experience with version control systems (e.g., Git). US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mainframe CICS Systems Programmer Senior
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Senior AI Ops Engineer - Infrastructure
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Infrastructure AI Ops team owns AI-enabled operations for everything the application estate runs on - compute, network, storage, and the cloud and on-prem platforms underneath it. As a Senior AI Ops Engineer - Infrastructure on this team, you'll build the pipelines that ingest infrastructure telemetry at real scale; train the models that baseline normal capacity and resource behavior and catch the anomaly before it becomes an outage - a disk filling, a node drifting out of healthy state, a network path degrading; and then write the automation that acts on it - a safe auto-scale, a graceful node drain and replace, a volume expansion with a tested rollback. This is a from-scratch build inside a regulated financial institution, so the reliability and audit bar is real: every automated action you ship needs a kill switch, a rollback path, and a reason a risk examiner would accept. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Build and operate high-throughput ingestion and feature pipelines that consume infrastructure telemetry - compute, network, storage, container, and cloud platform signals collected by the Observability & Telemetry team - into the AIOps feature store. Train, validate, and tune unsupervised and time-series models - isolation forests, autoencoders, LSTMs, or comparable techniques - to baseline normal infrastructure behavior and detect capacity and resource anomalies before they become incidents. Build the dynamic service and infrastructure topology graph from CMDB, discovery, and live signal, and design the event correlation logic that reduces raw infrastructure alert volume reaching a human. Write, test, and version remediation automation - Terraform, Ansible, or equivalent - for infrastructure failure modes, with a tested rollback or compensating action for every change, operating within the approval-gate, blast-radius, and kill-switch framework. Instrument and monitor your own models and automations in production, retraining on a defined cadence, and participate in the on-call rotation for any live action at autonomy level 3 or above. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 5+ years of hands-on infrastructure, platform, or site-reliability engineering experience, with strong programming and scripting ability - Python plus Go or a comparable systems language. Practical experience building and productionizing ML models for operational data - anomaly detection, forecasting, or capacity modeling - using frameworks such as TensorFlow, PyTorch, or scikit-learn. Deep, hands-on experience with infrastructure-as-code and orchestration tooling - Terraform, Ansible, Kubernetes operators, or equivalent - for production compute, network, and storage environments. Experience writing and testing operational automation with rollback, compensating actions, and approval-gated or policy-controlled execution for infrastructure changes specifically, not just application deploys. Comfort operating in a regulated environment, with demonstrated ability to debug and reason about a live production infrastructure incident under time pressure. What sets you apart: Demonstrated experience designing, deploying, and operationalizing model-driven capacity management or anomaly-detection capabilities that support infrastructure operations and on-call engineering teams. Experience developing guard railed automation for production infrastructure, including automated scaling, node replacement, or storage volume expansion, with tested kill-switch and safety-control mechanisms. Experience designing and implementing evaluation frameworks for operational AI, including test cases, regression suites, and drift detection to identify model or threshold degradation prior to production deployment. Experience building or maintaining runtime service or infrastructure topology graphs and reconciling topology data with systems of record, such as a Configuration Management Database (CMDB), with familiarity consuming outputs from enterprise AIOps and observability platforms such as Moogsoft, BigPanda, or Dynatrace. Experience partnering directly with model governance or model risk functions, including developing model cards and supporting documentation to enable model validation, risk assessment, and governance review. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Infrastructure AI Ops team owns AI-enabled operations for everything the application estate runs on - compute, network, storage, and the cloud and on-prem platforms underneath it. As a Senior AI Ops Engineer - Infrastructure on this team, you'll build the pipelines that ingest infrastructure telemetry at real scale; train the models that baseline normal capacity and resource behavior and catch the anomaly before it becomes an outage - a disk filling, a node drifting out of healthy state, a network path degrading; and then write the automation that acts on it - a safe auto-scale, a graceful node drain and replace, a volume expansion with a tested rollback. This is a from-scratch build inside a regulated financial institution, so the reliability and audit bar is real: every automated action you ship needs a kill switch, a rollback path, and a reason a risk examiner would accept. This position offers a flexible work environment with an onsite requirement of 5 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Build and operate high-throughput ingestion and feature pipelines that consume infrastructure telemetry - compute, network, storage, container, and cloud platform signals collected by the Observability & Telemetry team - into the AIOps feature store. Train, validate, and tune unsupervised and time-series models - isolation forests, autoencoders, LSTMs, or comparable techniques - to baseline normal infrastructure behavior and detect capacity and resource anomalies before they become incidents. Build the dynamic service and infrastructure topology graph from CMDB, discovery, and live signal, and design the event correlation logic that reduces raw infrastructure alert volume reaching a human. Write, test, and version remediation automation - Terraform, Ansible, or equivalent - for infrastructure failure modes, with a tested rollback or compensating action for every change, operating within the approval-gate, blast-radius, and kill-switch framework. Instrument and monitor your own models and automations in production, retraining on a defined cadence, and participate in the on-call rotation for any live action at autonomy level 3 or above. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 5+ years of hands-on infrastructure, platform, or site-reliability engineering experience, with strong programming and scripting ability - Python plus Go or a comparable systems language. Practical experience building and productionizing ML models for operational data - anomaly detection, forecasting, or capacity modeling - using frameworks such as TensorFlow, PyTorch, or scikit-learn. Deep, hands-on experience with infrastructure-as-code and orchestration tooling - Terraform, Ansible, Kubernetes operators, or equivalent - for production compute, network, and storage environments. Experience writing and testing operational automation with rollback, compensating actions, and approval-gated or policy-controlled execution for infrastructure changes specifically, not just application deploys. Comfort operating in a regulated environment, with demonstrated ability to debug and reason about a live production infrastructure incident under time pressure. What sets you apart: Demonstrated experience designing, deploying, and operationalizing model-driven capacity management or anomaly-detection capabilities that support infrastructure operations and on-call engineering teams. Experience developing guard railed automation for production infrastructure, including automated scaling, node replacement, or storage volume expansion, with tested kill-switch and safety-control mechanisms. Experience designing and implementing evaluation frameworks for operational AI, including test cases, regression suites, and drift detection to identify model or threshold degradation prior to production deployment. Experience building or maintaining runtime service or infrastructure topology graphs and reconciling topology data with systems of record, such as a Configuration Management Database (CMDB), with familiarity consuming outputs from enterprise AIOps and observability platforms such as Moogsoft, BigPanda, or Dynatrace. Experience partnering directly with model governance or model risk functions, including developing model cards and supporting documentation to enable model validation, risk assessment, and governance review. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Application Support Engineer - Intermediate Level
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mainframe CICS Systems Programmer Senior
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance: Installing, configuring, upgrading, and maintaining CICS Transaction Server and related software. This involves applying vendor patches, fixes, and new product releases, often using tools like SMP/E. Performance and Capacity Management: Monitoring CICS system performance, identifying bottlenecks, and tuning CICS regions to meet service level agreements (SLAs). This may involve analyzing performance data using tools such as Intellimagic, RMF and BMC Mainview. Problem Resolution: Troubleshooting and debugging complex system and application issues, which can include analyzing system dumps and collaborating with application developers and software vendors for solutions. Developer Support: Providing technical support to application development teams, which includes setting up and managing CICS regions and defining necessary application resources. System Integration: Working with other z/OS systems programmers to integrate CICS with other mainframe subsystems, such as DB2 (database management) and MQ (messaging). Security and Disaster Recovery: Implementing and maintaining CICS security protocols (e.g., using RACF) and assisting in the planning, testing, and execution of disaster recovery procedures. Automation: Developing and implementing automation scripts (e.g., using REXX) to streamline system management and improve efficiency. This role requires a strong understanding of CICS architecture, z/OS operating systems, and related mainframe technologies. Proficiency in programming languages like COBOL, JCL, and REXX, along with experience in mainframe tools and utilities, is essential. The work environment is typically dynamic and may require after-hours or on-call support to maintain the availability of mission-critical applications. Responsible for creating, modifying, maintaining and supporting infrastructure and individual and integrated system components and solutions that enable IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Charlotte, NC, Phoenix, AZ, or Tampa, FL. Relocation assistance is IS available for this position. What you'll do: Independently designs scalable IT system infrastructure, provides oversight and priority for system change - reserves execution for complex implementations, and automates service delivery and maintenance tasks; provides direction and priority for monitoring and tooling activities. Independently resolves highly complex technology production issues and leads troubleshooting of end-to-end solutions that span across multiple systems. Leads analysis of end-to-end system failures to identify opportunities across multiple systems. Makes recommendations to business leaders on best solutions. Independently experiments with new patterns and technologies. Helps establish and improve engineering best practices, concepts, and patterns with peers and the business. Understands the customer and proactively identifies innovative solutions and ideas for the product/business. Mentors' engineers, coach engineers on design, development, and maintenance of systems. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management. 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components. Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. Demonstrated experience working with cloud technologies and tools. What sets you apart: Extensive CICS Experience: Typically, 7-10+ years of hands-on experience as a CICS Systems Programmer in a z/OS mainframe environment. This includes deep knowledge of CICS Transaction Server (TS), CTG, and CPSM architecture, internals, and system exits. Installation and Maintenance Proficiency: Strong expertise in CICS installation, configuration, and maintenance, often including complex Independent Software Vendor (ISV) installations and upgrades. Scripting and Programming Languages: Proficient in JCL, REXX, and other mainframe scripting languages. SMP/E Proficiency: Experience with SMP/E (System Modification Program/Extended) for installing and maintaining software. z/OS Expertise: In-depth knowledge of z/OS operating systems, including configuration, maintenance, and tuning. Performance Tuning and Monitoring: Experience with CICS performance tuning and the use of monitoring tools (e.g., RMF, Intellimagic, BMC Mainview). z/OS Subsystems: Understanding of other z/OS subsystems such as DB2, MQ, JES2, z/OS connect, IMS and TCP/IP. Security: Experience with CICS security, often using RACF or equivalent tools. Automation and Scheduling: Familiarity with automation tools, job scheduling, and monitoring tools. Disaster Recovery: Experience with disaster recovery planning and testing. Mainframe Hardware: Understanding of mainframe hardware and architecture to optimize system performance. IBM Certified Specialist - CICS Transaction Server for z/OS: This certification is desired. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details

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