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HP
Technical Support Engineer
HP Spring, Texas
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Support Engineer Description - HP's Digital Solutions team is looking for a USA based technical support engineer to join the team to help customers support HP's software solutions with a focus on DEX and endpoint security solutions. The Technical Support Engineer interacts with our customers and takes ownership of technical issues through resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You'll work within a team but will also need to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. You will also act as a bridge between customers and global engineering teams, ensuring clear communication and efficient resolution. The role plays a crucial role in building technical solutions to help other developers/engineers deliver faster with modern software and application development tools. The role is responsible for technical need analysis and project management. The role builds & maintains relationships with stakeholders across different departments and provide guidance & coaching to new employees in executing their tasks/responsibilities. Responsibilities Provide advanced technical support to HP's customers and collaborate with global teams in English. Act as a primary technical contact for customers in USA, ensuring high-quality communication and customer satisfaction. Communicate technical issues, requirements, and resolutions between customers and global engineering teams. Work closely with customers to understand their environments and troubleshoot technical issues effectively. Ensure all tickets have complete diagnostics, logs, and reproduction steps before escalation. Collaborate with product and engineering teams to resolve complex issues. Participate in on-call rotation for critical issues. Create documentation, knowledge base articles, and troubleshooting guides. Drive continuous improvement in support processes and customer experience. Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner. Assess, analyse and make technical recommendations to improve customer supported SaaS/Cloud platforms. Follow support and business processes accurately with attention to detail. Proactively look for opportunities to improve the efficiency and quality of our services Serve as an HP subject matter expert, educating customers on best practices. Communicate with customers and stake holders via e-mail, ticket systems and remote conference calls. Required Skills & Experience Professional proficiency in English. 5+ years of experience in technical support or similar roles. Customer-centric mindset with excellent communication skills. Experience supporting and configuring Microsoft Windows endpoints. Experience with endpoint management solutions such as Intune and SCCM. Good understanding of networking protocols with focus on endpoints communicating through firewalls/proxy servers. Strong analytical and troubleshooting skills. Preferred Qualifications Experience with Digital Employee Experience (DEX) tools such as Nexthink, Omnissa, Tanium, ControlUp. Knowledge of ITSM tools (Salesforce, ServiceNow, Jira, etc.). Experience working in global support environments. Education Bachelor's degree in Computer Science, related field, or equivalent experience. Salary The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical Support Engineer Description - HP's Digital Solutions team is looking for a USA based technical support engineer to join the team to help customers support HP's software solutions with a focus on DEX and endpoint security solutions. The Technical Support Engineer interacts with our customers and takes ownership of technical issues through resolution, using a variety of tools, resources, and expertise. Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You'll work within a team but will also need to work through hard problems independently and have a self-motivated enthusiasm for continuous learning. You will also act as a bridge between customers and global engineering teams, ensuring clear communication and efficient resolution. The role plays a crucial role in building technical solutions to help other developers/engineers deliver faster with modern software and application development tools. The role is responsible for technical need analysis and project management. The role builds & maintains relationships with stakeholders across different departments and provide guidance & coaching to new employees in executing their tasks/responsibilities. Responsibilities Provide advanced technical support to HP's customers and collaborate with global teams in English. Act as a primary technical contact for customers in USA, ensuring high-quality communication and customer satisfaction. Communicate technical issues, requirements, and resolutions between customers and global engineering teams. Work closely with customers to understand their environments and troubleshoot technical issues effectively. Ensure all tickets have complete diagnostics, logs, and reproduction steps before escalation. Collaborate with product and engineering teams to resolve complex issues. Participate in on-call rotation for critical issues. Create documentation, knowledge base articles, and troubleshooting guides. Drive continuous improvement in support processes and customer experience. Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner. Assess, analyse and make technical recommendations to improve customer supported SaaS/Cloud platforms. Follow support and business processes accurately with attention to detail. Proactively look for opportunities to improve the efficiency and quality of our services Serve as an HP subject matter expert, educating customers on best practices. Communicate with customers and stake holders via e-mail, ticket systems and remote conference calls. Required Skills & Experience Professional proficiency in English. 5+ years of experience in technical support or similar roles. Customer-centric mindset with excellent communication skills. Experience supporting and configuring Microsoft Windows endpoints. Experience with endpoint management solutions such as Intune and SCCM. Good understanding of networking protocols with focus on endpoints communicating through firewalls/proxy servers. Strong analytical and troubleshooting skills. Preferred Qualifications Experience with Digital Employee Experience (DEX) tools such as Nexthink, Omnissa, Tanium, ControlUp. Knowledge of ITSM tools (Salesforce, ServiceNow, Jira, etc.). Experience working in global support environments. Education Bachelor's degree in Computer Science, related field, or equivalent experience. Salary The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - Yes Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Salesforce Architect Own the Platform, Lead the Migration
Wesley Group Franklin, Tennessee
Job Description Job Description The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PIaf-0822
11/13/2026
Full time
Job Description Job Description The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PIaf-0822
Salesforce Architect Own the Platform, Lead the Migration
Wesley Group Franklin, Tennessee
The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PI458dc57ec2dd-0822
11/13/2026
Full time
The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PI458dc57ec2dd-0822
ServiceNow SAM Pro Developer
Diverse Lynx Beachwood, Ohio
Job Description Job Description Title: ServiceNow SAM Pro Developer Location: Beachwood , OH - 44122 / Moon Township, PA 15108/ Remote Duration: 6 months Payrate $80-90/hr C2C Role Summary The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, Eligible to workimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-Eligible to workimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and Eligible to workimization dashboards to support compliance and cost-reduction goals.
11/12/2026
Full time
Job Description Job Description Title: ServiceNow SAM Pro Developer Location: Beachwood , OH - 44122 / Moon Township, PA 15108/ Remote Duration: 6 months Payrate $80-90/hr C2C Role Summary The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, Eligible to workimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-Eligible to workimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and Eligible to workimization dashboards to support compliance and cost-reduction goals.
USA_Developer
Varite, Inc Beachwood, Ohio
Job Description Job Description Pay Rate Range: $ 75.75 - 94.69/hr. Job Title: ServiceNow SAM Pro Developer Job Desccription: The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, optimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-optimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and optimization dashboards to support compliance and cost-reduction goals. License Compliance & Optimization Manage software licenses, entitlements, and contracts to ensure compliance with vendor agreements. Conduct audits, run reconciliations, and identify cost-saving opportunities by eliminating underused or over-licensed software. Configure reconciliation engines to produce accurate compliance positions for major vendors (Microsoft, Oracle, Adobe, VMware, Salesforce, etc.). Translate complex licensing contracts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) into technical reconciliation rules and compliance logic. Identify underutilized software and provide actionable data for license "harvesting," reclamation, and contract renewals. Data Quality & Normalization Implement and maintain normalization processes using ServiceNow Content Library and Publisher Packs to ensure high-quality, audit-ready software discovery data. Troubleshoot software discovery data quality issues and resolve mismatches between discovered installations and normalized software models. Lead the integration of SAM Pro with key data sources including Discovery, ITOM, Service Mapping, SCCM/MECM, Intune, Jamf, cloud portals, and other inventory tools to ensure accurate normalization, reconciliation, and validation of software asset records. Vendor Audit Preparedness Prepare for and respond to software publisher audits by maintaining proof-of-license documentation, usage evidence, and compliance positions in SAM Pro. Ensure all entitlements, installations, and license positions are audit-ready with supporting documentation and evidence trails. Technical Development Develop and maintain technical components including Flow Designer flows/subflows, IntegrationHub actions, Business Rules, Script Includes, Client Scripts, UI Policies, and custom APIs to support complex licensing logic and SAM automation. Ensure software installations correctly map to CMDB following CSDM standards. Maintain data quality across SAM Pro tables and related ITAM/ITSM modules. Integrate SAM Pro with related processes: ITSM (Incident, Change, Request), CMDB/CSDM, Procurement, Finance, HR, and vendor management systems. Reporting & Strategic Advisory Create executive dashboards and detailed reports showing software consumption, compliance risk, optimization opportunities, cost savings, and license position trends. Translate data into strategic insights for senior management to guide procurement decisions, renewals, migrations (on-prem to SaaS), and cost-saving measures. Generate reports on software usage, compliance positions, and cost savings to inform strategic decision-making. Documentation & Collaboration Produce technical documentation (designs, configuration guides, runbooks, data flows, integration architectures) and provide knowledge transfer or mentoring to internal teams on SAM Pro and platform best practices. Work closely with ITAM, procurement, vendor management, legal, finance, ITSM, and IT operations stakeholders across the software lifecycle. Required Skills and Experience ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, and platform customization. SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models, entitlements, license positions, normalization, reconciliation, reclamation, SaaS License Management, and optimization. Licensing Knowledge: Solid understanding of software licensing concepts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft, Oracle, Adobe, VMware, Salesforce). Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially Discovery, SCCM/MECM, Intune, Jamf, and inventory tools. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, ITOM Discovery, Service Mapping, Service Graph, and their relationships with ITAM/SAM data. Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust, upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy. Collaboration & Communication: Good communication and collaboration skills for working with ITAM, procurement, vendor management, legal, finance, and IT operations stakeholders. Preferred Qualifications Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM) and/or CIS-ITSM ITAM Background: Prior experience in IT Asset Management, Software Asset Management, or license management in a medium-to-large enterprise environment. Process Improvement Mindset: Demonstrated ability to drive cost optimization and process improvement through data-driven insights. Skills: ServiceNow Experience Required : 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNServiceNowYes1 >7 years
11/12/2026
Full time
Job Description Job Description Pay Rate Range: $ 75.75 - 94.69/hr. Job Title: ServiceNow SAM Pro Developer Job Desccription: The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, optimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-optimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and optimization dashboards to support compliance and cost-reduction goals. License Compliance & Optimization Manage software licenses, entitlements, and contracts to ensure compliance with vendor agreements. Conduct audits, run reconciliations, and identify cost-saving opportunities by eliminating underused or over-licensed software. Configure reconciliation engines to produce accurate compliance positions for major vendors (Microsoft, Oracle, Adobe, VMware, Salesforce, etc.). Translate complex licensing contracts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) into technical reconciliation rules and compliance logic. Identify underutilized software and provide actionable data for license "harvesting," reclamation, and contract renewals. Data Quality & Normalization Implement and maintain normalization processes using ServiceNow Content Library and Publisher Packs to ensure high-quality, audit-ready software discovery data. Troubleshoot software discovery data quality issues and resolve mismatches between discovered installations and normalized software models. Lead the integration of SAM Pro with key data sources including Discovery, ITOM, Service Mapping, SCCM/MECM, Intune, Jamf, cloud portals, and other inventory tools to ensure accurate normalization, reconciliation, and validation of software asset records. Vendor Audit Preparedness Prepare for and respond to software publisher audits by maintaining proof-of-license documentation, usage evidence, and compliance positions in SAM Pro. Ensure all entitlements, installations, and license positions are audit-ready with supporting documentation and evidence trails. Technical Development Develop and maintain technical components including Flow Designer flows/subflows, IntegrationHub actions, Business Rules, Script Includes, Client Scripts, UI Policies, and custom APIs to support complex licensing logic and SAM automation. Ensure software installations correctly map to CMDB following CSDM standards. Maintain data quality across SAM Pro tables and related ITAM/ITSM modules. Integrate SAM Pro with related processes: ITSM (Incident, Change, Request), CMDB/CSDM, Procurement, Finance, HR, and vendor management systems. Reporting & Strategic Advisory Create executive dashboards and detailed reports showing software consumption, compliance risk, optimization opportunities, cost savings, and license position trends. Translate data into strategic insights for senior management to guide procurement decisions, renewals, migrations (on-prem to SaaS), and cost-saving measures. Generate reports on software usage, compliance positions, and cost savings to inform strategic decision-making. Documentation & Collaboration Produce technical documentation (designs, configuration guides, runbooks, data flows, integration architectures) and provide knowledge transfer or mentoring to internal teams on SAM Pro and platform best practices. Work closely with ITAM, procurement, vendor management, legal, finance, ITSM, and IT operations stakeholders across the software lifecycle. Required Skills and Experience ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, and platform customization. SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models, entitlements, license positions, normalization, reconciliation, reclamation, SaaS License Management, and optimization. Licensing Knowledge: Solid understanding of software licensing concepts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft, Oracle, Adobe, VMware, Salesforce). Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially Discovery, SCCM/MECM, Intune, Jamf, and inventory tools. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, ITOM Discovery, Service Mapping, Service Graph, and their relationships with ITAM/SAM data. Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust, upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy. Collaboration & Communication: Good communication and collaboration skills for working with ITAM, procurement, vendor management, legal, finance, and IT operations stakeholders. Preferred Qualifications Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM) and/or CIS-ITSM ITAM Background: Prior experience in IT Asset Management, Software Asset Management, or license management in a medium-to-large enterprise environment. Process Improvement Mindset: Demonstrated ability to drive cost optimization and process improvement through data-driven insights. Skills: ServiceNow Experience Required : 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNServiceNowYes1 >7 years
Test Lead - Salesforce Health Cloud
Sky Solutions Vienna, Virginia
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
11/12/2026
Full time
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
End to End Automation Test Manager
Spark Tek Inc Alviso, California
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
11/12/2026
Full time
Job Description Job Description Job Title: End to End Automation Test Manager Experience: 12-15 years Location: Santa Clara, CA Domain: Enterprise SaaS, CRM, Government Applications, Financial Systems Job Summary We are seeking an experienced Senior QA Lead / UAT Lead to drive end-to-end quality assurance, User Acceptance Testing (UAT), functional testing, integration testing, and release readiness for enterprise applications and cloud-based SaaS platforms. The ideal candidate will have extensive experience collaborating with business stakeholders, product owners, developers, and cross-functional teams to ensure that applications meet business requirements, functional expectations, and quality standards. This role requires strong leadership in UAT planning and execution, defect lifecycle management, requirements traceability, test strategy development, and stakeholder communication. The candidate should possess hands-on experience with test management tools, SQL-based backend validation, API testing, cloud applications, and enterprise integrations. Key Responsibilities 1. QA Strategy and Test Planning Develop and execute comprehensive QA strategies, test plans, test estimates, schedules, and resource plans. Lead functional, integration, regression, system, and user acceptance testing. Define testing scope, entry and exit criteria, acceptance criteria, and release readiness requirements. Identify testing risks, dependencies, and business-critical scenarios. Establish standardized QA processes, templates, metrics, and reporting practices. 2. User Acceptance Testing (UAT) Lead end-to-end UAT planning, preparation, execution, and sign-off activities. Collaborate with business users, product owners, and subject matter experts to understand business processes and requirements. Translate business requirements into UAT scenarios, test cases, and expected results. Maintain requirements-to-test traceability and ensure adequate test coverage. Coordinate UAT schedules, test data preparation, execution tracking, and business validation. Facilitate UAT review sessions and obtain stakeholder approval before production releases. 3. Defect Management and Resolution Lead daily defect triage meetings with business, development, product, and QA teams. Review defects for reproducibility, severity, business impact, and release priority. Ensure defects are documented with clear steps, test evidence, expected results, and actual results. Track defects through investigation, resolution, retesting, and closure. Communicate defect trends, outstanding risks, and quality metrics to project stakeholders. 4. SaaS Application and Integration Testing Lead testing of cloud-based SaaS applications, configurable workflows, business rules, and role-based access controls. Validate end-to-end business processes across integrated enterprise applications. Test REST APIs, web services, interface data exchanges, and cross-application dependencies. Validate data synchronization, batch processing, notifications, payment workflows, and reporting functionality. Perform backend data verification using SQL Server and Oracle databases. Support testing in AWS and other cloud-hosted application environments. 5. Release Management and Quality Reporting Coordinate smoke testing, regression testing, and release validation activities. Establish risk-based regression scope based on application changes and business impact. Assess overall application quality and communicate release risks to stakeholders. Prepare QA dashboards, test execution summaries, defect reports, and go/no-go recommendations. Ensure critical defects are resolved or appropriately assessed before production deployment. 6. Team Leadership and Stakeholder Collaboration Lead QA teams and coordinate testing activities across onshore, offshore, and globally distributed teams. Partner with business analysts, developers, product managers, project managers, and business users. Conduct requirements reviews, test case reviews, defect triage meetings, and status presentations. Mentor QA engineers and promote consistent testing practices. Identify opportunities to improve testing efficiency, coverage, and delivery quality. 7. Test Automation and Continuous Improvement Support test automation initiatives using Selenium, Python, and relevant automation frameworks. Collaborate with development and automation teams to maintain reliable regression suites. Identify repetitive test scenarios suitable for automation. Integrate automated testing into regression and release validation activities where appropriate. Improve test coverage, reduce manual effort, and strengthen overall QA effectiveness. Required Technical Skills Testing: Functional Testing, UAT, Integration Testing, Regression Testing, System Testing, Smoke Testing, Acceptance Testing. Test Management: Azure DevOps, Jira, Rally, Client Quality Center/ALM, Spira. Database: SQL Server, Oracle SQL, backend data validation, data integrity testing. API Testing: Postman, REST APIs, web services, interface validation. Automation: Selenium, Python, test automation support. Cloud and Enterprise Platforms: AWS, SaaS applications, Salesforce Service Cloud, Oracle Cloud HCM. Development and Technology Exposure: Java, .NET Core, JavaScript, enterprise application architectures. Delivery Methodologies: Agile, Scrum, Waterfall, SDLC, STLC, defect lifecycle management. Required Qualifications 12-15 years of experience in software quality assurance, software testing, and test leadership. Demonstrated experience leading UAT and coordinating with business stakeholders. Strong understanding of enterprise application workflows, business requirements, and acceptance criteria. Experience managing end-to-end testing across complex, integrated systems. Proficiency in test management tools, defect tracking, and quality reporting. Strong analytical, communication, leadership, and problem-solving skills. Experience managing multiple projects and collaborating with distributed delivery teams. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; a master's degree is an advantage.
Salesforce Architect Own the Platform, Lead the Migration
Wesley Group Nashville, Tennessee
The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PI458dc57ec2dd-0822
11/12/2026
Full time
The Role Job Title: Salesforce Architect Own the Platform, Lead the Migration Franklin, TN IMPORTANT: This role is about owning a platform, not maintaining one. If you want a role where you close tickets, add fields, and log off at 5, stop reading here. Wesley runs on Salesforce today. About 350 people in sales and client resolution work in it all day. Over the next two years, we're moving some of those workloads onto platforms we build and own. We're looking for the person who will lead that work. You'll own the platform, guide a team of three developers and our outside partners, and sit with the people who use what you build until you understand their problem better than they do. Then you'll build the right thing, whether that's in Salesforce or somewhere else. You'll report to our Director of Development, who ran this org for eight years before moving into that role. You'll get a real handoff from someone who helped build it and knows where every workaround lives. We build with AI every day, using Claude Code, Codex, Cursor, and whatever we're testing next. If you've already seen what responsible AI use does to a team's output, know where it goes wrong, and always want to find out which tool does the job best, you'll fit right in here. Who Are We? Wesley Financial Group helps timeshare owners get out of their timeshares. We're a 2020 INC 500 company with offices in Franklin, Tennessee and Las Vegas, Nevada, and our brand is built on doing right by our clients. That includes protecting their data, which our industry gives us every reason to take seriously. What You'll Do Own the platform Set the target-state architecture, data model, and roadmap for Salesforce and for what comes after it Act as design authority for every change, and push back on anything that creates future debt Own the security and sharing model, SSO, and least-privilege access for sensitive client data Manage our vendor relationships, platform upgrades, and AppExchange apps, including DocuSign, Omnito, Goat Email, Distribution Engine, and OwnBackup Lead the migration Help shape and execute a two-year roadmap to move select workloads off Salesforce Decide what stays, what moves, and in what order, and move the data without disrupting a sales floor that depends on it every hour of the day Make the build, buy, or keep call on every AppExchange app and major workload Understand the business Sit with leaders in sales, client resolution, and finance and work through what they actually need. When someone asks for a checkbox, find out what decision it's supposed to drive. Turn those conversations into solutions that ship and get used Lead the team Guide three developers and our implementation partners Set the review standards, test coverage, and Copado deployment controls the team builds within Build hands-on in Flow and Apex, with AI tools like Claude Code doing the heavy lifting where they should Own the integrations Build and own integrations between Salesforce and NetSuite, Five9, the Wesley Client Portal, and whatever comes next Work across n8n, Zapier, REST and Bulk APIs, and direct callouts, and know which one fits the job IMPORTANT: When something breaks, you're already working on the fix. You don't wait for a ticket or a meeting. You jump in, find the cause, fix it, and make sure it doesn't happen again. This isn't a 9-to-5. It's owning a platform and having fun doing it with smart people who care about their work, support each other, and believe in what Wesley does for its clients. Who You Are You've owned a production Salesforce org, with real depth in Flow, Apex, and SOQL and good judgment about when declarative beats code You've led or played a major part in a platform migration, and you know what goes wrong when the data moves You use AI tools every day, you've seen them multiply a team's output, and you catch what they get wrong before it reaches production You're curious beyond Salesforce. Maybe you've spun up Twenty or another open-source CRM on a weekend just to see how it works. You've paid down technical debt without breaking production You have good instincts about sensitive client data, especially in AI workflows You live in Middle Tennessee (or are moving here) and can be on-site in Franklin regularly Don't apply just because you have Salesforce certifications. Don't apply if your pitch is years of doing things the way they've been done for the past decade. Don't apply if you want to coast. Do apply if you want to be challenged. Do apply if you want a fast-paced, exciting place to work. Do apply if you live near Middle Tennessee and can be on-site regularly. Do apply if you know there's a better way to do development. Do apply if you know you can help us pull off an ambitious migration. Compensation and Details Compensation: Competitive base salary Benefits: 401k with a generous company match, medical, dental, and vision insurance, and generous PTO that starts accruing on day one Schedule: Full-Time Exempt Reports To: Director of Development Department: IT Location: Franklin, TN (on-site). U.S.-based candidates only; we can't sponsor visas. Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. PI458dc57ec2dd-0822
Salesforce Architect
Wesley Group Franklin, Tennessee
Own Wesley's production Salesforce platform and lead a two-year migration of selected workloads to new platforms. Set architecture, data models, security, and technical standards; guide developers and implementation partners; build integrations and hands-on solutions; and work with business leaders to deliver reliable systems while protecting sensitive client data. Responsibilities Set target-state architecture, data models, and roadmaps for Salesforce and successor platforms. Define design standards and review proposed changes to limit technical debt. Own security, sharing, single sign-on, and least-privilege access controls. Plan and execute migration of selected workloads and data without disrupting operations. Evaluate and manage vendors, platform upgrades, and App Exchange applications. Guide developers and partners, build Flow and Apex solutions, and own integrations with business systems. Required Skills Salesforce architecture Salesforce Flow Apex SOQLSalesforce data modeling Salesforce security and sharing Single sign-on Platform migration REST and Bulk APIs System integration
11/01/2026
Full time
Own Wesley's production Salesforce platform and lead a two-year migration of selected workloads to new platforms. Set architecture, data models, security, and technical standards; guide developers and implementation partners; build integrations and hands-on solutions; and work with business leaders to deliver reliable systems while protecting sensitive client data. Responsibilities Set target-state architecture, data models, and roadmaps for Salesforce and successor platforms. Define design standards and review proposed changes to limit technical debt. Own security, sharing, single sign-on, and least-privilege access controls. Plan and execute migration of selected workloads and data without disrupting operations. Evaluate and manage vendors, platform upgrades, and App Exchange applications. Guide developers and partners, build Flow and Apex solutions, and own integrations with business systems. Required Skills Salesforce architecture Salesforce Flow Apex SOQLSalesforce data modeling Salesforce security and sharing Single sign-on Platform migration REST and Bulk APIs System integration
Senior Salesforce Technical Architect
Guidehouse Washington, Washington DC
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
eCommerce Operations Engineer
The Rockridge Group Emeryville, California
Job Description Job Description TITLE: eCommerce Operations Engineer (contractor) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
09/30/2026
Full time
Job Description Job Description TITLE: eCommerce Operations Engineer (contractor) Groundbreaking advances in synthetic biology achieved at Client X allow us to create products that are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. Up from three at the start of the year, today we support nine exciting brands: Biossance, Pipette, Costa Brazil, Purecane, OLIKA, Terasana, Rose, Inc., JVN Hair, and Eco Fabulous The compute ecosystem for the consumer business consists of Shopify, custom Shopify apps, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. We are hiring an engineer who is passionate about delivering operational excellence. You know how to deal with ambiguity and prioritize your tasks in a fast-paced environment. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. You have the knowledge and confidence to advise others on the best practices in operations and develop a roadmap with our team for our future operations' growth. Responsibilities: Develop and support Integrations between Shopify, Boomi, NetSuite, and Salesforce. Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management. Communicate with business stakeholders, collect requirements, and collaborate with overseas developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Required Qualifications: Bachelor's degree. Ten (10+) years related experience in system engineering and integration. Five (5+) years of experience in project management in system integration. Five (5+) years in enforcing and improving software change management in live operations. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary. Proficient with MS Office, Google Suite, and Jira. Preferred Qualifications: Experience in Shopify, Google Analytics, Google Search Console, and Google Tag Management is highly preferred. Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
Technical Lead, Application Development (Workday)
Versant Media Englewood Cliffs, New Jersey
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
09/29/2026
Full time
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
Technical Lead, Application Development (Workday)
Versant Media New York, New York
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
09/29/2026
Full time
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead, Core HR Systems to lead the design, development, deployment, and ongoing support of key components of Versant's core HR ecosystem, centered on Workday. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering SaaS and custom solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Payroll, HR, Time, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure HR & Payroll solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Core HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SaaS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SaaS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for Core HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Serve a critical role as the Development Lead for Versant's planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for HR and Payroll engineering within cross-functional Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 3 years leading medium to large engineering delivery teams (both on and offshore) 4+ Year of in-depth experience was a Workday developer with at least one full implementation cycle of Workday HMC while serving in a senior lead developer capacity Strong hands-on experience with Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Workday APIs leveraging modern authentication protocols Experience architecting, developing, and deploying custom solutions with the Workday Extend and/or the Workday Build Ecosystem Strong hands-on experience designing and implementing data ingestion pipelines into Workday Prism for advanced analytics, reporting, and integrations. Experience with Workday Job Scheduling tools and managing a large array of integrations Experience configuring Workday's portal self-service experience including role-based landing pages, worklets, announcements, quick actions, and business processes. Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SaaS platforms. Strong experience delivering HR & Payroll solutions, especially with integrating HR Data and Benefits Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering HR & Payroll solutions with SAP & SuccessFactors Experience with API Management solutions (MuleSoft, Apigee, Kong) and applying an API first methodology to integration Familiarity with good UI/UX design principles as well as industry accessibility standards (WCAG) Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience building custom web applications with React/JAVA Familiarity with Workday Canvas Kit Interest in modernizing custom and SaaS platforms and improving developer productivity Additional Information Location: New York City, NY or Englewood Cliffs, NJ - (Hybrid - 3 days onsite) Employees based in our Englewood Cliffs office have access to a variety of convenient on-site services and amenities, including free employee parking, complimentary electric vehicle charging stations, an on-site fitness center with locker rooms and towel service, and dry-cleaning drop-off and pick-up. To support an easier commute, shuttle service is also available to and from the Englewood Cliffs campus, with pickup locations across Manhattan's East Side and West Side, Brooklyn, Hoboken, Jersey City, Newark, and Secaucus. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT . click apply for full job details
Technical Lead, Time & Schedule
Versant Media Englewood Cliffs, New Jersey
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead to lead the design, development, deployment, and ongoing support of key components of Versant's Time and Workforce Management ecosystem. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering custom, SAAS, and PAAS based solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Time, Payroll, HR, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure Time and Workforce Management solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Time & Workforce Management platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SAAS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SAAS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for custom time and workforce mgmt. initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, CI/CD pipelines, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure Time and Workforce solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for Time and Workforce Management engineering within cross-functional forums Qualifications Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 2 years leading medium to large full-stack engineering delivery teams(both on and offshore) Strong hands-on experience with full-stack architecture and development practices Proficiency in .NET, C#, SQL Server, modern JavaScript frameworks, APIs, JSON, integrations, data modeling, secure coding practices Implement secure authentication and authorization mechanisms (OAuth 2.0, OpenID Connect, Azure AD, JWT). Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SAAS platforms. Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering time and workforce management solutions Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience with React & Node.JS Experience with Marketing Cloud Engagement or Data Cloud/CDP implementations Interest in modernizing custom and SAAS platforms and improving developer productivity Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.
09/29/2026
Full time
Job Description Job Description Company Description VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass. Job Description Versant is seeking a Technical Lead to lead the design, development, deployment, and ongoing support of key components of Versant's Time and Workforce Management ecosystem. This role plays a critical hands-on lead DevOps position in delivering reliable, scalable solutions that support Versant's workforce with delivering custom, SAAS, and PAAS based solutions. You will build and lead high-performing teams of engineers and solution leads responsible for platform architecture, delivery, integrations, and operational excellence. You will partner closely with stakeholders across Time, Payroll, HR, Broadcast and Sports Operations, Product, Data & Analytics, and Enterprise Technology to ensure Time and Workforce Management solutions are well-architected, secure, and aligned to business priorities. Key Responsibilities Platform Strategy & Architecture Contribute to the definition and execution of Time & Workforce Management platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast & Sports Operations Design and implement scalable, secure custom and SAAS solutions that meet defined business and technical requirements Ensure solutions align with architecture standards and integrate cleanly with upstream and downstream systems Evaluate and implement new technology capabilities (automation, AI features, data unification, packaged SAAS solutions) in support of product and business needs Collaborate with architecture, product, and data teams to ensure consistency and reusability across platforms Delivery & Operations Excellence Lead end-to-end delivery for custom time and workforce mgmt. initiatives, from technical design through build, test, deployment, and post-go-live support Oversee technical delivery, release planning, CI/CD pipelines, and environment management to ensure stability and predictable releases Enforce best practices in DevOps, code quality, documentation, and automated testing Partner with integration, data, and infrastructure teams to ensure reliable interoperability and data flows Monitor platform performance and operational health, driving root-cause resolution and continuous improvement Partner & Team Leadership Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshore Serve as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignment Define clear scopes of work, service-level expectations, and governance processes with delivery partners Foster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capability Mentor and develop team members, driving engagement, accountability, and professional development Assist with managing budgets and resource plans, ensuring optimal allocation across initiatives Governance, Security & Stakeholder Alignment Ensure Time and Workforce solutions comply with corporate security, privacy, and regulatory requirements Adhere to established governance processes including change management, version control, and documentation Partner with Legal, Privacy, and Security teams to support secure handling of customer and business data Provide regular status updates on delivery progress, risks, and operational health to technology and business stakeholders Act as a trusted technical advisor for Time and Workforce Management engineering within cross-functional forums Qualifications Qualifications Basic Requirements 6+ years of experience in software engineering, with at least 2 years leading medium to large full-stack engineering delivery teams(both on and offshore) Strong hands-on experience with full-stack architecture and development practices Proficiency in .NET, C#, SQL Server, modern JavaScript frameworks, APIs, JSON, integrations, data modeling, secure coding practices Implement secure authentication and authorization mechanisms (OAuth 2.0, OpenID Connect, Azure AD, JWT). Proven experience delivering complex enterprise applications implementations with multiple integrations to multiple SAAS platforms. Experience leading agile teams and working within CI/CD and DevOps delivery models Strong communication skills with the ability to collaborate across technical and non-technical stakeholders Excellent communication, problem-solving, and stakeholder management skills Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Desired Characteristics Experience in media, entertainment, or consumer-facing digital businesses Experience delivering time and workforce management solutions Familiarity with cloud platforms (Azure, Salesforce, AWS, GCP) Experience with React & Node.JS Experience with Marketing Cloud Engagement or Data Cloud/CDP implementations Interest in modernizing custom and SAAS platforms and improving developer productivity Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.
eCommerce Operation Engineer
The Rockridge Group Emeryville, California
Job Description Job Description Posting Title: eCommerce Operation Engineer Groundbreaking advances in synthetic biology achieved at Amyris allow us to create products which are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. The eCommerce platform for the consumer business consists of Shopify, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally-created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. Responsibilities: Develop and support Integrations between Shopify and Boomi Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management using escalations and Vendor support when needed Communicate with business stakeholders, collect requirements, and collaborate with developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Qualifications: Bachelor's degree 5+ years related experience in Full Stack development. 3 to 5 years in enforcing and improving software change management in live operations. 3 or more years' experience in project management in system integration. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities Proficient with MS Office, Google Suite, and Jira A customer focus, a strong drive for results, and a collaborative team player Experience with Accessible Rich Internet Applications (ARIA) is a big plus.
09/29/2026
Full time
Job Description Job Description Posting Title: eCommerce Operation Engineer Groundbreaking advances in synthetic biology achieved at Amyris allow us to create products which are better and safer for humans and more sustainable for the planet. The Digital group is charged with creating connected experiences and back-end services to catapult our consumer brands to global significance and impact. The eCommerce platform for the consumer business consists of Shopify, Boomi, Salesforce Marketing Cloud, Zendesk, Domo, NetSuite, and other third-party and internally-created software. We will also launch our largest brand, Biossance, in different languages in 2021, the first step in a global e-commerce expansion. The impact of this role is highly visible to our senior business leaders. You will lead mission-critical integrations and crisis management for our eCommerce stores. Responsibilities: Develop and support Integrations between Shopify and Boomi Enforce and improve eCommerce operations policies including change management, user governance, data access control, and incident management using escalations and Vendor support when needed Communicate with business stakeholders, collect requirements, and collaborate with developers to continuously improve our eCommerce systems. Monitor the health status of our eCommerce systems and email marketing campaigns through analytics and key metrics. Immediately address any risks that impact our live operations. On-call for emergency operation issues. Use your passion, skills, and wisdom to bring our digital platforms to their full potential in the best customer experience and growth for our brands. Qualifications: Bachelor's degree 5+ years related experience in Full Stack development. 3 to 5 years in enforcing and improving software change management in live operations. 3 or more years' experience in project management in system integration. Excellent communicator who explains technical details in nontechnical language. Solid understanding of cybersecurity. Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities Proficient with MS Office, Google Suite, and Jira A customer focus, a strong drive for results, and a collaborative team player Experience with Accessible Rich Internet Applications (ARIA) is a big plus.

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