Northwest Asthma & Allergy Center
Seattle, Washington
Job Description Job Description Description: Annual Salary: $45,760 to $58,240 ($22.00 to $28.00 per hour) This is a non-exempt position that is paid by the hour. Applicants must pass a background check. Work Location and Hours of Operations Northwest Asthma and Allergy - 9725 Third Ave NE, Ste 500 Seattle, WA 98115 Monday - Friday 8:00 am - 5:00 pm Benefits Include: Medical PPO Dental PPO Vision Employer paid Life and AD&D Employee paid supplemental Life and AD&D Employer paid LTD Profit sharing and 401k plan Vacation - 21 days accrued per year About Us Allergies, asthma, and immune diseases can have a drastic effect on an individual's quality of life. As the largest asthma and allergy practice in Washington State, we are dedicated to providing solutions that improve the quality of life for infants, children, and adults affected by allergy, asthma, sinus disease, eczema, hives, and immune system disorders. For decades, we have been dedicated to providing individually focused care from a team of award-winning Board certified/eligible physicians and highly trained, compassionate support staff. We are committed to listening carefully and treating each patient with kindness, respect, and courtesy. We apply our specialized knowledge to deliver patient-centered, cost-effective care with compassion and integrity. Job Summary Northwest Asthma & Allergy Center is seeking a detail-oriented, collaborative, and warm Patient Registration Specialist to join our centralized operations team. As the vital first point of contact for our practice, you will play a key role in delivering an exceptional experience for both external patients and internal clinical teams across all six of our clinic locations. This job is fully onsite at our Seattle clinic in the Northgate area. In this expanded, fast-paced role, you will go beyond traditional call handling-managing end-to-end patient registration, patient scheduling, insurance verification, service authorization, referral management, and digital communications. Whether you are an experienced healthcare administrative professional or a high-energy customer service specialist looking to build a career in medical operations, this position offers an exciting opportunity to thrive in a supportive, team-centered environment High-Volume Call Management : Proven ability to manage and answer all incoming phone calls efficiently throughout the workday, serving as the primary communication link between our patients and the practice. Customer Service Excellence : Exceptional interpersonal skills with a warm, patient-first attitude and a strong commitment to outstanding internal customer service for colleagues and clinical teams across all locations. Healthcare & Insurance Knowledge : Preliminary understanding of health insurance plans, payors, networks, basic referral processes, and service authorizations preferred. Technical Proficiency : Hands-on experience or strong aptitude for navigating EMR/EHR systems, multi-line phone systems, and Microsoft Office 365 (specifically Microsoft Teams and Outlook). Attention to Detail : High accuracy in data entry, patient registration, record management, insurance verification, and complex provider scheduling rules. Adaptability & Communication : Excellent verbal and written communication skills with the ability to balance multiple priorities, live phone calls, and digital messaging queues in Requirements: Minimum Qualifications High school diploma or GED Two years of medical office experience Exceptional customer/patient service/interpersonal skills Self-motivation, empathy, and ability to multitask Clear and effective communication in a positive manner; attention to detail, spelling and grammar Knowledge of computer and phone systems Preferred Qualifications Experience with Electronic Medical Records (EMR/EHR) Northwest Asthma and Allergy Center is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Northwest Asthma and Allergy Center is a "Ban the Box" employer. However, per Federal and State requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.
11/10/2026
Full time
Job Description Job Description Description: Annual Salary: $45,760 to $58,240 ($22.00 to $28.00 per hour) This is a non-exempt position that is paid by the hour. Applicants must pass a background check. Work Location and Hours of Operations Northwest Asthma and Allergy - 9725 Third Ave NE, Ste 500 Seattle, WA 98115 Monday - Friday 8:00 am - 5:00 pm Benefits Include: Medical PPO Dental PPO Vision Employer paid Life and AD&D Employee paid supplemental Life and AD&D Employer paid LTD Profit sharing and 401k plan Vacation - 21 days accrued per year About Us Allergies, asthma, and immune diseases can have a drastic effect on an individual's quality of life. As the largest asthma and allergy practice in Washington State, we are dedicated to providing solutions that improve the quality of life for infants, children, and adults affected by allergy, asthma, sinus disease, eczema, hives, and immune system disorders. For decades, we have been dedicated to providing individually focused care from a team of award-winning Board certified/eligible physicians and highly trained, compassionate support staff. We are committed to listening carefully and treating each patient with kindness, respect, and courtesy. We apply our specialized knowledge to deliver patient-centered, cost-effective care with compassion and integrity. Job Summary Northwest Asthma & Allergy Center is seeking a detail-oriented, collaborative, and warm Patient Registration Specialist to join our centralized operations team. As the vital first point of contact for our practice, you will play a key role in delivering an exceptional experience for both external patients and internal clinical teams across all six of our clinic locations. This job is fully onsite at our Seattle clinic in the Northgate area. In this expanded, fast-paced role, you will go beyond traditional call handling-managing end-to-end patient registration, patient scheduling, insurance verification, service authorization, referral management, and digital communications. Whether you are an experienced healthcare administrative professional or a high-energy customer service specialist looking to build a career in medical operations, this position offers an exciting opportunity to thrive in a supportive, team-centered environment High-Volume Call Management : Proven ability to manage and answer all incoming phone calls efficiently throughout the workday, serving as the primary communication link between our patients and the practice. Customer Service Excellence : Exceptional interpersonal skills with a warm, patient-first attitude and a strong commitment to outstanding internal customer service for colleagues and clinical teams across all locations. Healthcare & Insurance Knowledge : Preliminary understanding of health insurance plans, payors, networks, basic referral processes, and service authorizations preferred. Technical Proficiency : Hands-on experience or strong aptitude for navigating EMR/EHR systems, multi-line phone systems, and Microsoft Office 365 (specifically Microsoft Teams and Outlook). Attention to Detail : High accuracy in data entry, patient registration, record management, insurance verification, and complex provider scheduling rules. Adaptability & Communication : Excellent verbal and written communication skills with the ability to balance multiple priorities, live phone calls, and digital messaging queues in Requirements: Minimum Qualifications High school diploma or GED Two years of medical office experience Exceptional customer/patient service/interpersonal skills Self-motivation, empathy, and ability to multitask Clear and effective communication in a positive manner; attention to detail, spelling and grammar Knowledge of computer and phone systems Preferred Qualifications Experience with Electronic Medical Records (EMR/EHR) Northwest Asthma and Allergy Center is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Northwest Asthma and Allergy Center is a "Ban the Box" employer. However, per Federal and State requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.
IT Support Specialist Location: Benbrook, TX Reports To: Senior Manager IT Service Desk Collaborates With: IT Team, Stores, Distribution Center, Corporate teams Position Overview The IT Support Specialist delivers hands-on and phone support to Tandy's corporate office, distribution center, and retail stores, and works as the Tier 2 resource for complex or high-priority issues. You will resolve tickets within SLA, provide white-glove service to corporate staff and executives, and keep warehouse scanning and label printing running through Zebra handhelds and printers. The role also owns day-to-day quality in our ITSM system, supports a hybrid Active Directory/Microsoft Entra ID environment with Intune and Ninjaone managed endpoints, handles Meraki and Cisco Catalyst troubleshooting, assists with automating repetitive work, and supporting our Point-of-Sale devices. It is a customer-facing role that suits someone with strong technical skills, a service-first mindset, and an interest in improving how IT support runs. Key Responsibilities Work service desk incidents and requests, ensuring they are resolved within SLA and all work is properly documented in the ITSM tool. Provide hands-on and phone support for computers, peripherals, Point of Sale (POS) systems, and network equipment. Serve as a technical resource for complex or high-priority issues, performing advanced troubleshooting to identify and resolve root causes. Administer user accounts, permissions, and access controls within Microsoft Entra (Azure AD) and other Identity and Access Management (IAM) systems. Install, configure, and troubleshoot computer hardware, software, and mobile devices (Zebra, Apple, Android) managed via RMM/MDM. Deliver white-glove, high-touch support to corporate staff and leadership, including onboarding setup, desk-side visits, meeting room and Teams conferencing support, and proactive follow-up. Write knowledge base articles and promote self-service where appropriate. Administer and improve ITSM queues, request types, workflows, SLAs, automation rules, and reporting, and escalate trends to leadership. Contribute to IT projects impacting service desk operations, retail technology, and corporate systems. Required Skills & Experience 4-6 years of hands-on IT support experience in a service desk or technical support environment. Hands-on experience supporting a hybrid Windows Active Directory and Microsoft Entra ID environment, including identity and access management. Experience with, or direct participation in, a conversion or migration from hybrid Active Directory to Entra ID and configuring SSO. Experience with a MDM platform, preferably Microsoft Intune and NinjaOne Exposure supporting Microsoft Dynamics 365 Business Central or similar ERP systems. Hands-on experience in a warehouse or distribution environment supporting Zebra handheld devices and Zebra printers, including basic printer maintenance. Demonstrated white-glove customer service experience supporting corporate staff and executives. Experience configuring and managing Cisco Meraki and Cisco Catalyst equipment, with solid networking fundamentals (TCP/IP, DHCP, DNS, VLANs, VPN, and Wi-Fi troubleshooting). Experience supporting Point of Sale (POS) systems and peripherals in a retail environment. Proficiency with Windows operating systems, Microsoft 365, and endpoint management. Excellent troubleshooting and problem-solving skills, with strong written and verbal communication and the ability to explain technical issues to non-technical users. Highly organized and detail-oriented, able to manage competing priorities in a fast-paced environment. Preferred Qualifications Basic knowledge of firewalls, preferably Fortinet FortiGate (policy review, VPN troubleshooting, and log analysis). Proficiency with IT Service Management tools (e.g., Freshservice, Jira Service Management) for ticket management and documentation. Previous experience in a multi-site retail or distribution center setting. Experience deploying and administering devices in a zero-touch environment. Demonstrated ability to build rapport with C-suite executives while delivering premium, white-glove support. Ability to train and support end users and collaborate across departments. Willingness to work occasional night and weekend shifts and serve as part of the on-call IT support rotation. TLF offers great benefits and a competitive compensation package : Competitive compensation - strong pay for performance culture. Bonus Programs Paid Holidays - 10 paid holidays available on day one of employment. Paid Time Off - beginning at 60 days of employment. Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance 401(k) Plan - company matched Employee discounts on our products And much, much more! EQUAL EMPLOYMENT OPPORTUNITY At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer. ABOUT TANDY Tandy Leather Factory, Inc., ( ), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain. Compensation details: 0 Yearly Salary PI969cfd6-
11/10/2026
Full time
IT Support Specialist Location: Benbrook, TX Reports To: Senior Manager IT Service Desk Collaborates With: IT Team, Stores, Distribution Center, Corporate teams Position Overview The IT Support Specialist delivers hands-on and phone support to Tandy's corporate office, distribution center, and retail stores, and works as the Tier 2 resource for complex or high-priority issues. You will resolve tickets within SLA, provide white-glove service to corporate staff and executives, and keep warehouse scanning and label printing running through Zebra handhelds and printers. The role also owns day-to-day quality in our ITSM system, supports a hybrid Active Directory/Microsoft Entra ID environment with Intune and Ninjaone managed endpoints, handles Meraki and Cisco Catalyst troubleshooting, assists with automating repetitive work, and supporting our Point-of-Sale devices. It is a customer-facing role that suits someone with strong technical skills, a service-first mindset, and an interest in improving how IT support runs. Key Responsibilities Work service desk incidents and requests, ensuring they are resolved within SLA and all work is properly documented in the ITSM tool. Provide hands-on and phone support for computers, peripherals, Point of Sale (POS) systems, and network equipment. Serve as a technical resource for complex or high-priority issues, performing advanced troubleshooting to identify and resolve root causes. Administer user accounts, permissions, and access controls within Microsoft Entra (Azure AD) and other Identity and Access Management (IAM) systems. Install, configure, and troubleshoot computer hardware, software, and mobile devices (Zebra, Apple, Android) managed via RMM/MDM. Deliver white-glove, high-touch support to corporate staff and leadership, including onboarding setup, desk-side visits, meeting room and Teams conferencing support, and proactive follow-up. Write knowledge base articles and promote self-service where appropriate. Administer and improve ITSM queues, request types, workflows, SLAs, automation rules, and reporting, and escalate trends to leadership. Contribute to IT projects impacting service desk operations, retail technology, and corporate systems. Required Skills & Experience 4-6 years of hands-on IT support experience in a service desk or technical support environment. Hands-on experience supporting a hybrid Windows Active Directory and Microsoft Entra ID environment, including identity and access management. Experience with, or direct participation in, a conversion or migration from hybrid Active Directory to Entra ID and configuring SSO. Experience with a MDM platform, preferably Microsoft Intune and NinjaOne Exposure supporting Microsoft Dynamics 365 Business Central or similar ERP systems. Hands-on experience in a warehouse or distribution environment supporting Zebra handheld devices and Zebra printers, including basic printer maintenance. Demonstrated white-glove customer service experience supporting corporate staff and executives. Experience configuring and managing Cisco Meraki and Cisco Catalyst equipment, with solid networking fundamentals (TCP/IP, DHCP, DNS, VLANs, VPN, and Wi-Fi troubleshooting). Experience supporting Point of Sale (POS) systems and peripherals in a retail environment. Proficiency with Windows operating systems, Microsoft 365, and endpoint management. Excellent troubleshooting and problem-solving skills, with strong written and verbal communication and the ability to explain technical issues to non-technical users. Highly organized and detail-oriented, able to manage competing priorities in a fast-paced environment. Preferred Qualifications Basic knowledge of firewalls, preferably Fortinet FortiGate (policy review, VPN troubleshooting, and log analysis). Proficiency with IT Service Management tools (e.g., Freshservice, Jira Service Management) for ticket management and documentation. Previous experience in a multi-site retail or distribution center setting. Experience deploying and administering devices in a zero-touch environment. Demonstrated ability to build rapport with C-suite executives while delivering premium, white-glove support. Ability to train and support end users and collaborate across departments. Willingness to work occasional night and weekend shifts and serve as part of the on-call IT support rotation. TLF offers great benefits and a competitive compensation package : Competitive compensation - strong pay for performance culture. Bonus Programs Paid Holidays - 10 paid holidays available on day one of employment. Paid Time Off - beginning at 60 days of employment. Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance 401(k) Plan - company matched Employee discounts on our products And much, much more! EQUAL EMPLOYMENT OPPORTUNITY At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer. ABOUT TANDY Tandy Leather Factory, Inc., ( ), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain. Compensation details: 0 Yearly Salary PI969cfd6-
About this position: Collections and Cash Receipts Specialist in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Collections Cash Receipts and Cash Application Processes and posts daily cash receipts, including ACH payments, wire transfers, checks, and credit card transactions. Applies customer payments accurately and timely to outstanding invoices. Reviews remittance advice and supporting documentation to ensure proper cash application. Researches and resolves unapplied cash, unidentified deposits, and payment variances. Reconciles customer account balances and payment activity. Prepares daily cash receipt entries into Costpoint and supporting documentation. Coordinates with Treasury and Accounting personnel regarding cash activity and banking transactions. Assists with accounts receivable reconciliations and month-end closing activities. Ensures all cash receipt transactions are recorded accurately and supported by appropriate documentation. Maintains organized records in SharePoint of deposits, remittances, and supporting cash receipt documentation. Other Duties Supports month-end and year-end accounting close processes related to accounts receivable and cash receipts. Assists with internal and external audit requests involving customer accounts, collections, and cash receipts. Ensures compliance with company policies, internal controls, and applicable contractual requirements. Identifies opportunities to improve collection effectiveness, cash application accuracy, and operational efficiency. Participates in process improvement initiatives and special projects. Maintains confidentiality of customer and financial information. Performs all other duties as assigned. Required (Minimum Necessary) Qualifications Education Requirements:Associate degree in Accounting, Business Administration, Finance or related field; equivalent combination of education and five years of relevant experience may be considered Level of Experience Requirements:Minimum three years of experience in accounts receivable, collections, cash applications, and customer account reconciliation Experience with Deltek Costpoint or similar software. Experience in researching and resolving payment discrepancies Knowledge, Skills, Abilities, and Other Characteristics Knowledge of organizational procedures and workflows - understanding how work moves through a company. Advanced knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an office setting, sit for long periods of time, talk on the telephone, work on a computer for extended periods of time, and lift and carry up to 25 pounds on a periodic basis. Must possess: visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and the manual dexterity to operate a cell phone, telephone and keyboard. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/09/2026
Full time
About this position: Collections and Cash Receipts Specialist in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Collections Cash Receipts and Cash Application Processes and posts daily cash receipts, including ACH payments, wire transfers, checks, and credit card transactions. Applies customer payments accurately and timely to outstanding invoices. Reviews remittance advice and supporting documentation to ensure proper cash application. Researches and resolves unapplied cash, unidentified deposits, and payment variances. Reconciles customer account balances and payment activity. Prepares daily cash receipt entries into Costpoint and supporting documentation. Coordinates with Treasury and Accounting personnel regarding cash activity and banking transactions. Assists with accounts receivable reconciliations and month-end closing activities. Ensures all cash receipt transactions are recorded accurately and supported by appropriate documentation. Maintains organized records in SharePoint of deposits, remittances, and supporting cash receipt documentation. Other Duties Supports month-end and year-end accounting close processes related to accounts receivable and cash receipts. Assists with internal and external audit requests involving customer accounts, collections, and cash receipts. Ensures compliance with company policies, internal controls, and applicable contractual requirements. Identifies opportunities to improve collection effectiveness, cash application accuracy, and operational efficiency. Participates in process improvement initiatives and special projects. Maintains confidentiality of customer and financial information. Performs all other duties as assigned. Required (Minimum Necessary) Qualifications Education Requirements:Associate degree in Accounting, Business Administration, Finance or related field; equivalent combination of education and five years of relevant experience may be considered Level of Experience Requirements:Minimum three years of experience in accounts receivable, collections, cash applications, and customer account reconciliation Experience with Deltek Costpoint or similar software. Experience in researching and resolving payment discrepancies Knowledge, Skills, Abilities, and Other Characteristics Knowledge of organizational procedures and workflows - understanding how work moves through a company. Advanced knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in an office setting, sit for long periods of time, talk on the telephone, work on a computer for extended periods of time, and lift and carry up to 25 pounds on a periodic basis. Must possess: visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and the manual dexterity to operate a cell phone, telephone and keyboard. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
IT Support Specialist Location: Benbrook, TX Reports To: Senior Manager IT Service Desk Collaborates With: IT Team, Stores, Distribution Center, Corporate teams Position Overview The IT Support Specialist delivers hands-on and phone support to Tandy's corporate office, distribution center, and retail stores, and works as the Tier 2 resource for complex or high-priority issues. You will resolve tickets within SLA, provide white-glove service to corporate staff and executives, and keep warehouse scanning and label printing running through Zebra handhelds and printers. The role also owns day-to-day quality in our ITSM system, supports a hybrid Active Directory/Microsoft Entra ID environment with Intune and Ninjaone managed endpoints, handles Meraki and Cisco Catalyst troubleshooting, assists with automating repetitive work, and supporting our Point-of-Sale devices. It is a customer-facing role that suits someone with strong technical skills, a service-first mindset, and an interest in improving how IT support runs. Key Responsibilities Work service desk incidents and requests, ensuring they are resolved within SLA and all work is properly documented in the ITSM tool. Provide hands-on and phone support for computers, peripherals, Point of Sale (POS) systems, and network equipment. Serve as a technical resource for complex or high-priority issues, performing advanced troubleshooting to identify and resolve root causes. Administer user accounts, permissions, and access controls within Microsoft Entra (Azure AD) and other Identity and Access Management (IAM) systems. Install, configure, and troubleshoot computer hardware, software, and mobile devices (Zebra, Apple, Android) managed via RMM/MDM. Deliver white-glove, high-touch support to corporate staff and leadership, including onboarding setup, desk-side visits, meeting room and Teams conferencing support, and proactive follow-up. Write knowledge base articles and promote self-service where appropriate. Administer and improve ITSM queues, request types, workflows, SLAs, automation rules, and reporting, and escalate trends to leadership. Contribute to IT projects impacting service desk operations, retail technology, and corporate systems. Required Skills & Experience 4-6 years of hands-on IT support experience in a service desk or technical support environment. Hands-on experience supporting a hybrid Windows Active Directory and Microsoft Entra ID environment, including identity and access management. Experience with, or direct participation in, a conversion or migration from hybrid Active Directory to Entra ID and configuring SSO. Experience with a MDM platform, preferably Microsoft Intune and NinjaOne Exposure supporting Microsoft Dynamics 365 Business Central or similar ERP systems. Hands-on experience in a warehouse or distribution environment supporting Zebra handheld devices and Zebra printers, including basic printer maintenance. Demonstrated white-glove customer service experience supporting corporate staff and executives. Experience configuring and managing Cisco Meraki and Cisco Catalyst equipment, with solid networking fundamentals (TCP/IP, DHCP, DNS, VLANs, VPN, and Wi-Fi troubleshooting). Experience supporting Point of Sale (POS) systems and peripherals in a retail environment. Proficiency with Windows operating systems, Microsoft 365, and endpoint management. Excellent troubleshooting and problem-solving skills, with strong written and verbal communication and the ability to explain technical issues to non-technical users. Highly organized and detail-oriented, able to manage competing priorities in a fast-paced environment. Preferred Qualifications Basic knowledge of firewalls, preferably Fortinet FortiGate (policy review, VPN troubleshooting, and log analysis). Proficiency with IT Service Management tools (e.g., Freshservice, Jira Service Management) for ticket management and documentation. Previous experience in a multi-site retail or distribution center setting. Experience deploying and administering devices in a zero-touch environment. Demonstrated ability to build rapport with C-suite executives while delivering premium, white-glove support. Ability to train and support end users and collaborate across departments. Willingness to work occasional night and weekend shifts and serve as part of the on-call IT support rotation. TLF offers great benefits and a competitive compensation package : Competitive compensation - strong pay for performance culture. Bonus Programs Paid Holidays - 10 paid holidays available on day one of employment. Paid Time Off - beginning at 60 days of employment. Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance 401(k) Plan - company matched Employee discounts on our products And much, much more! EQUAL EMPLOYMENT OPPORTUNITY At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer. ABOUT TANDY Tandy Leather Factory, Inc., ( ), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain. Compensation details: 0 Yearly Salary PI969cfd6-
11/09/2026
Full time
IT Support Specialist Location: Benbrook, TX Reports To: Senior Manager IT Service Desk Collaborates With: IT Team, Stores, Distribution Center, Corporate teams Position Overview The IT Support Specialist delivers hands-on and phone support to Tandy's corporate office, distribution center, and retail stores, and works as the Tier 2 resource for complex or high-priority issues. You will resolve tickets within SLA, provide white-glove service to corporate staff and executives, and keep warehouse scanning and label printing running through Zebra handhelds and printers. The role also owns day-to-day quality in our ITSM system, supports a hybrid Active Directory/Microsoft Entra ID environment with Intune and Ninjaone managed endpoints, handles Meraki and Cisco Catalyst troubleshooting, assists with automating repetitive work, and supporting our Point-of-Sale devices. It is a customer-facing role that suits someone with strong technical skills, a service-first mindset, and an interest in improving how IT support runs. Key Responsibilities Work service desk incidents and requests, ensuring they are resolved within SLA and all work is properly documented in the ITSM tool. Provide hands-on and phone support for computers, peripherals, Point of Sale (POS) systems, and network equipment. Serve as a technical resource for complex or high-priority issues, performing advanced troubleshooting to identify and resolve root causes. Administer user accounts, permissions, and access controls within Microsoft Entra (Azure AD) and other Identity and Access Management (IAM) systems. Install, configure, and troubleshoot computer hardware, software, and mobile devices (Zebra, Apple, Android) managed via RMM/MDM. Deliver white-glove, high-touch support to corporate staff and leadership, including onboarding setup, desk-side visits, meeting room and Teams conferencing support, and proactive follow-up. Write knowledge base articles and promote self-service where appropriate. Administer and improve ITSM queues, request types, workflows, SLAs, automation rules, and reporting, and escalate trends to leadership. Contribute to IT projects impacting service desk operations, retail technology, and corporate systems. Required Skills & Experience 4-6 years of hands-on IT support experience in a service desk or technical support environment. Hands-on experience supporting a hybrid Windows Active Directory and Microsoft Entra ID environment, including identity and access management. Experience with, or direct participation in, a conversion or migration from hybrid Active Directory to Entra ID and configuring SSO. Experience with a MDM platform, preferably Microsoft Intune and NinjaOne Exposure supporting Microsoft Dynamics 365 Business Central or similar ERP systems. Hands-on experience in a warehouse or distribution environment supporting Zebra handheld devices and Zebra printers, including basic printer maintenance. Demonstrated white-glove customer service experience supporting corporate staff and executives. Experience configuring and managing Cisco Meraki and Cisco Catalyst equipment, with solid networking fundamentals (TCP/IP, DHCP, DNS, VLANs, VPN, and Wi-Fi troubleshooting). Experience supporting Point of Sale (POS) systems and peripherals in a retail environment. Proficiency with Windows operating systems, Microsoft 365, and endpoint management. Excellent troubleshooting and problem-solving skills, with strong written and verbal communication and the ability to explain technical issues to non-technical users. Highly organized and detail-oriented, able to manage competing priorities in a fast-paced environment. Preferred Qualifications Basic knowledge of firewalls, preferably Fortinet FortiGate (policy review, VPN troubleshooting, and log analysis). Proficiency with IT Service Management tools (e.g., Freshservice, Jira Service Management) for ticket management and documentation. Previous experience in a multi-site retail or distribution center setting. Experience deploying and administering devices in a zero-touch environment. Demonstrated ability to build rapport with C-suite executives while delivering premium, white-glove support. Ability to train and support end users and collaborate across departments. Willingness to work occasional night and weekend shifts and serve as part of the on-call IT support rotation. TLF offers great benefits and a competitive compensation package : Competitive compensation - strong pay for performance culture. Bonus Programs Paid Holidays - 10 paid holidays available on day one of employment. Paid Time Off - beginning at 60 days of employment. Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance 401(k) Plan - company matched Employee discounts on our products And much, much more! EQUAL EMPLOYMENT OPPORTUNITY At Tandy, our diversity is our strength, and we are committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Tandy is proud to be an equal-opportunity employer. ABOUT TANDY Tandy Leather Factory, Inc., ( ), headquartered in Fort Worth, Texas, and in business since 1919, is a specialty retailer of a broad product line including leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits. Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain. Compensation details: 0 Yearly Salary PI969cfd6-
Department IT/Business Systems Reports To Director of IT Location Baton Rouge, LA Role Summary The Systems Integration Specialist connects the systems that run our rental business so data flows cleanly from the counter to the jobsite to the books. You will build and support integrations between our rental management platform, ERP, telematics feeds, e-commerce and customer portals, CRM, and field service tools. Your work directly improves fleet utilization, billing accuracy, and the customer experience across our branch network. Key Responsibilities Design, build, and maintain integrations between the rental management system and ERP, CRM, e-commerce, and accounting platforms. Ingest and normalize telematics data to automate hour-meter readings, location, and preventive maintenance triggers. Develop and monitor APIs, EDI transactions, and middleware or iPaaS workflows; resolve sync errors before they affect billing or dispatch. Support integrations with national accounts, procurement portals, and partner/re-rent networks. Write SQL queries, scripts, and data mappings; maintain data quality across asset, customer, and contract records. Partner with branch operations, service, finance, and sales to gather requirements and test changes. Document integration architecture, data flows, and runbooks; provide tier-2/3 support and participate in an on-call rotation. Evaluate vendors and support system migrations, acquisitions, and new branch onboarding. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience. 3+ years building or supporting system integrations in a business environment. Hands-on experience with REST/SOAP APIs, JSON/XML, and SQL. Strong troubleshooting skills and the ability to explain technical issues to non-technical users. Preferred Qualifications Experience in equipment rental, construction, heavy equipment dealerships, or logistics. Familiarity with rental software and telematics platforms. Experience with iPaaS tools (Boomi, MuleSoft, Azure Logic Apps) and ERPs such as Microsoft Dynamics 365 or NetSuite. Exposure to cloud platforms (Azure or AWS) and BI tools (Power BI). PIea9d6-
11/09/2026
Full time
Department IT/Business Systems Reports To Director of IT Location Baton Rouge, LA Role Summary The Systems Integration Specialist connects the systems that run our rental business so data flows cleanly from the counter to the jobsite to the books. You will build and support integrations between our rental management platform, ERP, telematics feeds, e-commerce and customer portals, CRM, and field service tools. Your work directly improves fleet utilization, billing accuracy, and the customer experience across our branch network. Key Responsibilities Design, build, and maintain integrations between the rental management system and ERP, CRM, e-commerce, and accounting platforms. Ingest and normalize telematics data to automate hour-meter readings, location, and preventive maintenance triggers. Develop and monitor APIs, EDI transactions, and middleware or iPaaS workflows; resolve sync errors before they affect billing or dispatch. Support integrations with national accounts, procurement portals, and partner/re-rent networks. Write SQL queries, scripts, and data mappings; maintain data quality across asset, customer, and contract records. Partner with branch operations, service, finance, and sales to gather requirements and test changes. Document integration architecture, data flows, and runbooks; provide tier-2/3 support and participate in an on-call rotation. Evaluate vendors and support system migrations, acquisitions, and new branch onboarding. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience. 3+ years building or supporting system integrations in a business environment. Hands-on experience with REST/SOAP APIs, JSON/XML, and SQL. Strong troubleshooting skills and the ability to explain technical issues to non-technical users. Preferred Qualifications Experience in equipment rental, construction, heavy equipment dealerships, or logistics. Familiarity with rental software and telematics platforms. Experience with iPaaS tools (Boomi, MuleSoft, Azure Logic Apps) and ERPs such as Microsoft Dynamics 365 or NetSuite. Exposure to cloud platforms (Azure or AWS) and BI tools (Power BI). PIea9d6-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/09/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Department IT/Business Systems Reports To Director of IT Location Baton Rouge, LA Role Summary The Systems Integration Specialist connects the systems that run our rental business so data flows cleanly from the counter to the jobsite to the books. You will build and support integrations between our rental management platform, ERP, telematics feeds, e-commerce and customer portals, CRM, and field service tools. Your work directly improves fleet utilization, billing accuracy, and the customer experience across our branch network. Key Responsibilities Design, build, and maintain integrations between the rental management system and ERP, CRM, e-commerce, and accounting platforms. Ingest and normalize telematics data to automate hour-meter readings, location, and preventive maintenance triggers. Develop and monitor APIs, EDI transactions, and middleware or iPaaS workflows; resolve sync errors before they affect billing or dispatch. Support integrations with national accounts, procurement portals, and partner/re-rent networks. Write SQL queries, scripts, and data mappings; maintain data quality across asset, customer, and contract records. Partner with branch operations, service, finance, and sales to gather requirements and test changes. Document integration architecture, data flows, and runbooks; provide tier-2/3 support and participate in an on-call rotation. Evaluate vendors and support system migrations, acquisitions, and new branch onboarding. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience. 3+ years building or supporting system integrations in a business environment. Hands-on experience with REST/SOAP APIs, JSON/XML, and SQL. Strong troubleshooting skills and the ability to explain technical issues to non-technical users. Preferred Qualifications Experience in equipment rental, construction, heavy equipment dealerships, or logistics. Familiarity with rental software and telematics platforms. Experience with iPaaS tools (Boomi, MuleSoft, Azure Logic Apps) and ERPs such as Microsoft Dynamics 365 or NetSuite. Exposure to cloud platforms (Azure or AWS) and BI tools (Power BI). PI82f6ea9b61b0-3315
11/08/2026
Full time
Department IT/Business Systems Reports To Director of IT Location Baton Rouge, LA Role Summary The Systems Integration Specialist connects the systems that run our rental business so data flows cleanly from the counter to the jobsite to the books. You will build and support integrations between our rental management platform, ERP, telematics feeds, e-commerce and customer portals, CRM, and field service tools. Your work directly improves fleet utilization, billing accuracy, and the customer experience across our branch network. Key Responsibilities Design, build, and maintain integrations between the rental management system and ERP, CRM, e-commerce, and accounting platforms. Ingest and normalize telematics data to automate hour-meter readings, location, and preventive maintenance triggers. Develop and monitor APIs, EDI transactions, and middleware or iPaaS workflows; resolve sync errors before they affect billing or dispatch. Support integrations with national accounts, procurement portals, and partner/re-rent networks. Write SQL queries, scripts, and data mappings; maintain data quality across asset, customer, and contract records. Partner with branch operations, service, finance, and sales to gather requirements and test changes. Document integration architecture, data flows, and runbooks; provide tier-2/3 support and participate in an on-call rotation. Evaluate vendors and support system migrations, acquisitions, and new branch onboarding. Required Qualifications Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience. 3+ years building or supporting system integrations in a business environment. Hands-on experience with REST/SOAP APIs, JSON/XML, and SQL. Strong troubleshooting skills and the ability to explain technical issues to non-technical users. Preferred Qualifications Experience in equipment rental, construction, heavy equipment dealerships, or logistics. Familiarity with rental software and telematics platforms. Experience with iPaaS tools (Boomi, MuleSoft, Azure Logic Apps) and ERPs such as Microsoft Dynamics 365 or NetSuite. Exposure to cloud platforms (Azure or AWS) and BI tools (Power BI). PI82f6ea9b61b0-3315
ST PAUL ACADEMY AND SUMMIT SCHOOL
Saint Paul, Minnesota
Job Description Job Description Description: St. Paul Academy and Summit School seeks candidates for the Network and Systems Specialist position. About St. Paul Academy and Summit School (SPA): SPA is a coeducational, non-sectarian, college-preparatory day school serving over 900 students in pre-kindergarten through grade 12. Located in St. Paul, Minnesota, SPA also draws students from Minneapolis and throughout the surrounding communities. Our three campuses are located approximately a mile apart in St. Paul, Minnesota. Our Goodrich Campus serves students in grades K-5, and our Randolph Campus serves students in grades 6-12. Our Prekindergarten is located on the campus of St. Catherine's University and serves children beginning at age 4. For additional information, please visit our website at . Status: Full-time (1.0 FTE), Exempt (12-month position) Location: St Paul, MN Department: Technology Salary: $70,000-$85,000 per year Position Description: Working with the Technology Department, the Network & Systems Specialist plays a critical role by supporting the daily operation, administration, maintenance, and security of St. Paul Academy and Summit School's technology infrastructure. The position helps manage the school's network, servers, wireless infrastructure, identity services, Mobile Device Management (MDM), assists with technology projects, supports cybersecurity initiatives, and serves as a point of escalation for technical issues. The Network and Systems Specialist is an on-site position that reports to the Director of Technology. Working hours are flexible and may require occasional evening and weekend work. Responsibilities: The successful candidate will demonstrate strong technical judgment, creative problem-solving, effective communication skills, a collaborative mindset, and a commitment to building sustainable technology services through documentation, planning, and knowledge sharing. Systems & Infrastructure Support Administer, monitor, maintain, and troubleshoot the school's wired and wireless network infrastructure. Configure, maintain, and support switches, routers, firewalls, wireless access points, and related network services. Assist with the administration of cloud platforms, including Google Workspace, Microsoft 365, Azure Active Directory, and related identity services. Manage enterprise server infrastructure, storage systems, virtualization platforms, and cloud-based services. Monitor system performance, availability, backups, and infrastructure health to ensure reliable operations. Assist with disaster recovery planning, backup validation, and business continuity initiatives. Maintain accurate documentation of infrastructure, configurations, procedures, and network diagrams. Endpoint Management & Security Support the administration of the school's Mobile Device Management (MDM) platforms, including enrollment, deployment, compliance monitoring, application management, and device lifecycle. Manage the configuration and deployment of macOS, iPadOS, ChromeOS, Windows, and other endpoint devices. Manage operating system updates, software deployments, endpoint security, and device compliance. Assist in implementing cybersecurity best practices, vulnerability remediation, endpoint protection, and identity security. Monitor security alerts and assist in responding to technology incidents as needed. Technology Operations & Service Delivery Serve as a technical escalation resource for the Technology Department. Troubleshoot network connectivity, authentication, infrastructure, and systems-related issues. Promote organizational resiliency by ensuring critical systems and processes are appropriately documented and understood by designated backup personnel Assist with supporting classroom technology, audiovisual systems, printers, and instructional technology infrastructure. Assist with the administration of the school's managed print environment and coordinate vendor support when necessary. Collaborate with other Technology Department staff to ensure timely and effective support services. Technology Infrastructure & Projects Participate in technology implementations, upgrades, migrations, and infrastructure projects. Assist with technology refresh planning, hardware evaluations, and lifecycle management. Participate in evaluating emerging technologies and recommend improvements to increase reliability, security, and operational efficiency. Assist with technology standards, documentation, policies, and operational procedures. Support technology needs for school events, meetings, and special programs. Perform other duties and responsibilities as assigned by the Director of Technology. Benefits: Benefits include a comprehensive health insurance plan through HealthPartners, Nice healthcare (a free virtual and in-person health plan), dental insurance, vision insurance, life and disability insurance, generous paid time off, and free lunch during the school year. The retirement plan is through TIAA and has a generous matching contribution. The School offers a robust program of professional development, career growth, and leadership opportunities. Tuition remission is also available for children of employees as well as complimentary before and after-school care. How to Apply: Interested candidates should submit a letter of interest, resume, and a list of references . To apply, please visit our website at SPA is committed to recruiting and supporting a diverse faculty and staff, and maintaining a workplace culture in which all are treated equitably. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent combination of education and experience. Three or more years of experience supporting enterprise network and systems infrastructure. Experience administering Google Workspace, Microsoft 365, Azure Active Directory, or similar cloud platforms. Experience administering Mobile Device Management (MDM) platforms; Mosyle experience preferred. Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and wireless networking. Experience supporting macOS, iOS, ChromeOS, Microsoft Windows, and enterprise endpoint management. Working knowledge of virtualization technologies, server administration, storage systems, and cloud services. Experience with cybersecurity best practices, endpoint security, identity management, and backup solutions. Ability to install, configure, maintain, and troubleshoot technology infrastructure and related hardware. Strong analytical, troubleshooting, project management, and customer service skills. Ability to communicate technical concepts effectively with both technical and non-technical audiences. Ability to perform the physical demands of the position, including standing, walking, bending, reaching, and lifting technology equipment weighing up to 50 pounds. Ability to prioritize multiple responsibilities while working collaboratively and independently. Personal Attributes Ability to collaborate closely as part of a team. Strong attention to detail, accuracy, and follow-through. Excellent analytical, troubleshooting, and problem-solving skills. Proficient in written and verbal communication, with a proven ability to engage effectively with a broad range of school community members. Ability to manage multiple priorities and projects simultaneously. Understanding of and commitment to the school's mission, goals, and objectives. Proactively seeks out ways to optimize workflows, drive innovation, and improve service delivery. Commitment to maintaining confidentiality and professionalism. Ability to work both independently and collaboratively in a team-oriented environment. Strong customer service orientation and commitment to providing responsive, professional support. Valid driver's license and ability to drive for responsibilities based on both campuses. Ability to adhere to attendance requirements. Ability to work in mechanical spaces and other areas where technology infrastructure is installed.
11/08/2026
Full time
Job Description Job Description Description: St. Paul Academy and Summit School seeks candidates for the Network and Systems Specialist position. About St. Paul Academy and Summit School (SPA): SPA is a coeducational, non-sectarian, college-preparatory day school serving over 900 students in pre-kindergarten through grade 12. Located in St. Paul, Minnesota, SPA also draws students from Minneapolis and throughout the surrounding communities. Our three campuses are located approximately a mile apart in St. Paul, Minnesota. Our Goodrich Campus serves students in grades K-5, and our Randolph Campus serves students in grades 6-12. Our Prekindergarten is located on the campus of St. Catherine's University and serves children beginning at age 4. For additional information, please visit our website at . Status: Full-time (1.0 FTE), Exempt (12-month position) Location: St Paul, MN Department: Technology Salary: $70,000-$85,000 per year Position Description: Working with the Technology Department, the Network & Systems Specialist plays a critical role by supporting the daily operation, administration, maintenance, and security of St. Paul Academy and Summit School's technology infrastructure. The position helps manage the school's network, servers, wireless infrastructure, identity services, Mobile Device Management (MDM), assists with technology projects, supports cybersecurity initiatives, and serves as a point of escalation for technical issues. The Network and Systems Specialist is an on-site position that reports to the Director of Technology. Working hours are flexible and may require occasional evening and weekend work. Responsibilities: The successful candidate will demonstrate strong technical judgment, creative problem-solving, effective communication skills, a collaborative mindset, and a commitment to building sustainable technology services through documentation, planning, and knowledge sharing. Systems & Infrastructure Support Administer, monitor, maintain, and troubleshoot the school's wired and wireless network infrastructure. Configure, maintain, and support switches, routers, firewalls, wireless access points, and related network services. Assist with the administration of cloud platforms, including Google Workspace, Microsoft 365, Azure Active Directory, and related identity services. Manage enterprise server infrastructure, storage systems, virtualization platforms, and cloud-based services. Monitor system performance, availability, backups, and infrastructure health to ensure reliable operations. Assist with disaster recovery planning, backup validation, and business continuity initiatives. Maintain accurate documentation of infrastructure, configurations, procedures, and network diagrams. Endpoint Management & Security Support the administration of the school's Mobile Device Management (MDM) platforms, including enrollment, deployment, compliance monitoring, application management, and device lifecycle. Manage the configuration and deployment of macOS, iPadOS, ChromeOS, Windows, and other endpoint devices. Manage operating system updates, software deployments, endpoint security, and device compliance. Assist in implementing cybersecurity best practices, vulnerability remediation, endpoint protection, and identity security. Monitor security alerts and assist in responding to technology incidents as needed. Technology Operations & Service Delivery Serve as a technical escalation resource for the Technology Department. Troubleshoot network connectivity, authentication, infrastructure, and systems-related issues. Promote organizational resiliency by ensuring critical systems and processes are appropriately documented and understood by designated backup personnel Assist with supporting classroom technology, audiovisual systems, printers, and instructional technology infrastructure. Assist with the administration of the school's managed print environment and coordinate vendor support when necessary. Collaborate with other Technology Department staff to ensure timely and effective support services. Technology Infrastructure & Projects Participate in technology implementations, upgrades, migrations, and infrastructure projects. Assist with technology refresh planning, hardware evaluations, and lifecycle management. Participate in evaluating emerging technologies and recommend improvements to increase reliability, security, and operational efficiency. Assist with technology standards, documentation, policies, and operational procedures. Support technology needs for school events, meetings, and special programs. Perform other duties and responsibilities as assigned by the Director of Technology. Benefits: Benefits include a comprehensive health insurance plan through HealthPartners, Nice healthcare (a free virtual and in-person health plan), dental insurance, vision insurance, life and disability insurance, generous paid time off, and free lunch during the school year. The retirement plan is through TIAA and has a generous matching contribution. The School offers a robust program of professional development, career growth, and leadership opportunities. Tuition remission is also available for children of employees as well as complimentary before and after-school care. How to Apply: Interested candidates should submit a letter of interest, resume, and a list of references . To apply, please visit our website at SPA is committed to recruiting and supporting a diverse faculty and staff, and maintaining a workplace culture in which all are treated equitably. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent combination of education and experience. Three or more years of experience supporting enterprise network and systems infrastructure. Experience administering Google Workspace, Microsoft 365, Azure Active Directory, or similar cloud platforms. Experience administering Mobile Device Management (MDM) platforms; Mosyle experience preferred. Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, VPNs, routing, switching, and wireless networking. Experience supporting macOS, iOS, ChromeOS, Microsoft Windows, and enterprise endpoint management. Working knowledge of virtualization technologies, server administration, storage systems, and cloud services. Experience with cybersecurity best practices, endpoint security, identity management, and backup solutions. Ability to install, configure, maintain, and troubleshoot technology infrastructure and related hardware. Strong analytical, troubleshooting, project management, and customer service skills. Ability to communicate technical concepts effectively with both technical and non-technical audiences. Ability to perform the physical demands of the position, including standing, walking, bending, reaching, and lifting technology equipment weighing up to 50 pounds. Ability to prioritize multiple responsibilities while working collaboratively and independently. Personal Attributes Ability to collaborate closely as part of a team. Strong attention to detail, accuracy, and follow-through. Excellent analytical, troubleshooting, and problem-solving skills. Proficient in written and verbal communication, with a proven ability to engage effectively with a broad range of school community members. Ability to manage multiple priorities and projects simultaneously. Understanding of and commitment to the school's mission, goals, and objectives. Proactively seeks out ways to optimize workflows, drive innovation, and improve service delivery. Commitment to maintaining confidentiality and professionalism. Ability to work both independently and collaboratively in a team-oriented environment. Strong customer service orientation and commitment to providing responsive, professional support. Valid driver's license and ability to drive for responsibilities based on both campuses. Ability to adhere to attendance requirements. Ability to work in mechanical spaces and other areas where technology infrastructure is installed.
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
11/07/2026
Full time
Overview Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as the senior technical advisor for strategies dealing with the long range needs of the Navy. Responsibilities Job duties will include, but are not limited to: Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues. Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives. Analyzes complex requirements, status, budget and schedules. Performs management, technical, or business case analyses. Collects, completes, organizes and interprets data relating to NAVAIR command programs. Tracks program/project status and schedules. Applies government-instituted processes for documentation, change control management and data management Other dusties as assigned. Qualifications BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS. At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations. Prior experience working with industry/government executive level personnel. Demonstrated knowledge of management and operations of Department of Navy Systems Commands. Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint, PowerPoint, Power Automate and lists. Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint). Physical Demands: Must be able to lift up to 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Job Description Job Description Description: In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables. Review and analyze moderately complex Business Execution challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Business Execution deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Business Execution. Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Position Overview These contractors will be responsible for assisting Pre/post TSA tasks as part of a large redaction project to remove all proprietary information from 23+ Terabytes worth of files. This project will require the review of documents, making redactions, and creating documentation to assist in stewardship of that data. We are seeking a detail-oriented Data Redaction Specialist to support a large-scale data remediation initiative during post-Transition Services Agreement activities. In this role, you will review high volumes of files, identify and remove proprietary or sensitive information, maintain complete documentation, and help ensure work meets established data governance, risk, and quality standards. Success in this position requires sound judgment, strong analytical skills, proficiency with document and data tools, and the ability to work independently while collaborating effectively across business and control functions. Assignment Details Duration: 12 months or through the end of the project, whichever occurs first. Top Skills Create, update, modify, and process purchase orders based on business requirements. A strong understanding of different file types, such as MS Access, MS Visio, Word, MS Excel, and Adobe MS Excel - ability to create formulas (intermediate to advanced) Analytical skills & ability to match data Understanding of Risk foundations Ability to create documentation and steward data Cybersecurity experience is a plus Identify process gaps and contribute to improvements in purchasing operations. Manage multiple purchasing requests while maintaining attention to detail and service quality. Required Skills Review large volumes of documents across Microsoft 365 applications, PDFs, and other common file formats. Identify and redact proprietary, confidential, or sensitive information in accordance with established policies, procedures, and acceptance criteria. Validate redactions for completeness, accuracy, and consistency, and perform quality-control reviews across assigned file portfolios. Data Remediation & Stewardship Identify, track, and remediate sensitive data artifacts and exceptions. Maintain accurate logs, evidence, audit trails, and supporting documentation for review, compliance, and final approval. Follow established naming, storage, and file-handling requirements throughout the remediation lifecycle. Analysis & Matching Use advanced Microsoft Excel formulas, automation, or other approved tools to support data matching, inventory management, metric tracking, and reconciliation. Cross-reference document inventories, metadata, and control lists to confirm scope coverage and identify discrepancies. Analyze large data sets and file populations to detect patterns, gaps, and potential processing issues. Risk & Governance Alignment Perform work in alignment with data governance, information-handling, risk, and compliance requirements. Escalate anomalies, complex file conditions, control concerns, or ambiguous requirements promptly and recommend practical resolution options. Protect confidential information and maintain appropriate handling practices at every stage of the review process. Stakeholder Collaboration Manage assigned work independently, meet established quality and productivity expectations, and communicate progress, metrics, risks, and blockers clearly. Collaborate with business, technology, cybersecurity, legal, compliance, and risk partners to clarify redaction criteria and acceptance thresholds. Contribute to process improvements, standardization, and lessons learned that strengthen delivery quality and operational efficiency. Experience reviewing and redacting documents in a corporate, legal, regulatory, risk, compliance, or data-governance environment. Strong proficiency with Microsoft Excel, including advanced formulas, data matching, reconciliation, and large data-set analysis. Proficiency with Microsoft 365 applications, Adobe Acrobat Pro, file-management practices, and common business file formats. Demonstrated ability to maintain accurate documentation, follow detailed procedures, and produce consistent, high-quality results.
11/06/2026
Full time
Job Description Job Description Description: In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables. Review and analyze moderately complex Business Execution challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Business Execution deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Business Execution. Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Position Overview These contractors will be responsible for assisting Pre/post TSA tasks as part of a large redaction project to remove all proprietary information from 23+ Terabytes worth of files. This project will require the review of documents, making redactions, and creating documentation to assist in stewardship of that data. We are seeking a detail-oriented Data Redaction Specialist to support a large-scale data remediation initiative during post-Transition Services Agreement activities. In this role, you will review high volumes of files, identify and remove proprietary or sensitive information, maintain complete documentation, and help ensure work meets established data governance, risk, and quality standards. Success in this position requires sound judgment, strong analytical skills, proficiency with document and data tools, and the ability to work independently while collaborating effectively across business and control functions. Assignment Details Duration: 12 months or through the end of the project, whichever occurs first. Top Skills Create, update, modify, and process purchase orders based on business requirements. A strong understanding of different file types, such as MS Access, MS Visio, Word, MS Excel, and Adobe MS Excel - ability to create formulas (intermediate to advanced) Analytical skills & ability to match data Understanding of Risk foundations Ability to create documentation and steward data Cybersecurity experience is a plus Identify process gaps and contribute to improvements in purchasing operations. Manage multiple purchasing requests while maintaining attention to detail and service quality. Required Skills Review large volumes of documents across Microsoft 365 applications, PDFs, and other common file formats. Identify and redact proprietary, confidential, or sensitive information in accordance with established policies, procedures, and acceptance criteria. Validate redactions for completeness, accuracy, and consistency, and perform quality-control reviews across assigned file portfolios. Data Remediation & Stewardship Identify, track, and remediate sensitive data artifacts and exceptions. Maintain accurate logs, evidence, audit trails, and supporting documentation for review, compliance, and final approval. Follow established naming, storage, and file-handling requirements throughout the remediation lifecycle. Analysis & Matching Use advanced Microsoft Excel formulas, automation, or other approved tools to support data matching, inventory management, metric tracking, and reconciliation. Cross-reference document inventories, metadata, and control lists to confirm scope coverage and identify discrepancies. Analyze large data sets and file populations to detect patterns, gaps, and potential processing issues. Risk & Governance Alignment Perform work in alignment with data governance, information-handling, risk, and compliance requirements. Escalate anomalies, complex file conditions, control concerns, or ambiguous requirements promptly and recommend practical resolution options. Protect confidential information and maintain appropriate handling practices at every stage of the review process. Stakeholder Collaboration Manage assigned work independently, meet established quality and productivity expectations, and communicate progress, metrics, risks, and blockers clearly. Collaborate with business, technology, cybersecurity, legal, compliance, and risk partners to clarify redaction criteria and acceptance thresholds. Contribute to process improvements, standardization, and lessons learned that strengthen delivery quality and operational efficiency. Experience reviewing and redacting documents in a corporate, legal, regulatory, risk, compliance, or data-governance environment. Strong proficiency with Microsoft Excel, including advanced formulas, data matching, reconciliation, and large data-set analysis. Proficiency with Microsoft 365 applications, Adobe Acrobat Pro, file-management practices, and common business file formats. Demonstrated ability to maintain accurate documentation, follow detailed procedures, and produce consistent, high-quality results.
Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". Our commitment to excellence is demonstrated through our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022 certifications; CMMC Level 2 certification; and CMMI Maturity Level 3 appraisals for both Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Intermediate-Level) to join our team in Orlando, FL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher is required Non-remote (relocation incentive available) The Information Security Specialist (Intermediate) will support the South East Region Cyberspace Support Center (RCSC) and help ensure the confidentiality, integrity, and availability of government information systems supporting mission-critical operations. This position supports cybersecurity operations, Risk Management Framework (RMF) activities, vulnerability management initiatives, and cybersecurity compliance requirements across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity professionals, and Government stakeholders to protect critical systems and support authorization and accreditation activities. The ideal candidate possesses strong experience with DoD cybersecurity policies, NIST standards, vulnerability management, RMF processes, and enterprise security technologies. This role offers the opportunity to support mission-critical systems while contributing to the security and resilience of critical Government operations. Job Responsibilities: Support Risk Management Framework (RMF) activities and security authorization efforts for Government information systems. Assist in the implementation and maintenance of cybersecurity policies, standards, procedures, and security controls. Support vulnerability management activities, including identifying, tracking, reporting, and assisting with remediation of IAVMs, ICVMs, and security findings. Participate in security assessments, compliance reviews, audits, inspections, and cybersecurity evaluations. Assist in the development and maintenance of cybersecurity documentation, policies, procedures, reports, and supporting artifacts. Support continuous monitoring activities and cybersecurity compliance initiatives. Maintain cybersecurity records, system documentation, user agreements, and access authorization documentation. Develop, track, and maintain Plans of Action and Milestones (POA&Ms). Support eMASS activities, system authorization packages, and accreditation documentation. Collaborate with cybersecurity, engineering, systems administration, and operational teams to improve system security and compliance. Ensure cybersecurity requirements are incorporated into operational procedures, technical documentation, and system implementations. Assist in implementing and validating security controls in accordance with DoD and federal cybersecurity requirements. Collect, maintain, and report cybersecurity compliance data and performance metrics. Support audit preparation and remediation efforts associated with cybersecurity inspections and assessments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Compensation Range: $80,000 - $90,000 annually Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, and education. Qualifications U.S. Citizen Active DoD Secret Clearance. Four (4+) years of experience supporting cybersecurity, information assurance, information security programs, or cybersecurity operations. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Experience supporting Risk Management Framework (RMF), vulnerability management, cybersecurity compliance, and accreditation activities. Experience supporting eMASS, POA&M management, vulnerability remediation, and cybersecurity documentation. Experience working with DoD cybersecurity requirements, NIST standards, and enterprise security controls. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Baseline certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Information Systems, or a related technical discipline. Microsoft 365 Certified: Endpoint Administrator Associate CySA+, CASP+, CISSP Associate, CISM, or similar cybersecurity certification. Experience with ACAS, Trellix, and enterprise vulnerability management tools. Experience with eMASS, RMF package development, and security authorization processes. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and related cybersecurity frameworks. Experience supporting Department of Defense (DoD) environments. Experience implementing and validating security controls in accordance with DoD cybersecurity requirements. Experience supporting mission-critical systems and high-visibility customers. Experience with knowledge management initiatives, process development, and technical documentation. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
11/06/2026
Full time
Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". Our commitment to excellence is demonstrated through our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022 certifications; CMMC Level 2 certification; and CMMI Maturity Level 3 appraisals for both Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Intermediate-Level) to join our team in Orlando, FL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher is required Non-remote (relocation incentive available) The Information Security Specialist (Intermediate) will support the South East Region Cyberspace Support Center (RCSC) and help ensure the confidentiality, integrity, and availability of government information systems supporting mission-critical operations. This position supports cybersecurity operations, Risk Management Framework (RMF) activities, vulnerability management initiatives, and cybersecurity compliance requirements across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity professionals, and Government stakeholders to protect critical systems and support authorization and accreditation activities. The ideal candidate possesses strong experience with DoD cybersecurity policies, NIST standards, vulnerability management, RMF processes, and enterprise security technologies. This role offers the opportunity to support mission-critical systems while contributing to the security and resilience of critical Government operations. Job Responsibilities: Support Risk Management Framework (RMF) activities and security authorization efforts for Government information systems. Assist in the implementation and maintenance of cybersecurity policies, standards, procedures, and security controls. Support vulnerability management activities, including identifying, tracking, reporting, and assisting with remediation of IAVMs, ICVMs, and security findings. Participate in security assessments, compliance reviews, audits, inspections, and cybersecurity evaluations. Assist in the development and maintenance of cybersecurity documentation, policies, procedures, reports, and supporting artifacts. Support continuous monitoring activities and cybersecurity compliance initiatives. Maintain cybersecurity records, system documentation, user agreements, and access authorization documentation. Develop, track, and maintain Plans of Action and Milestones (POA&Ms). Support eMASS activities, system authorization packages, and accreditation documentation. Collaborate with cybersecurity, engineering, systems administration, and operational teams to improve system security and compliance. Ensure cybersecurity requirements are incorporated into operational procedures, technical documentation, and system implementations. Assist in implementing and validating security controls in accordance with DoD and federal cybersecurity requirements. Collect, maintain, and report cybersecurity compliance data and performance metrics. Support audit preparation and remediation efforts associated with cybersecurity inspections and assessments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Compensation Range: $80,000 - $90,000 annually Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, and education. Qualifications U.S. Citizen Active DoD Secret Clearance. Four (4+) years of experience supporting cybersecurity, information assurance, information security programs, or cybersecurity operations. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Experience supporting Risk Management Framework (RMF), vulnerability management, cybersecurity compliance, and accreditation activities. Experience supporting eMASS, POA&M management, vulnerability remediation, and cybersecurity documentation. Experience working with DoD cybersecurity requirements, NIST standards, and enterprise security controls. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Baseline certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Information Systems, or a related technical discipline. Microsoft 365 Certified: Endpoint Administrator Associate CySA+, CASP+, CISSP Associate, CISM, or similar cybersecurity certification. Experience with ACAS, Trellix, and enterprise vulnerability management tools. Experience with eMASS, RMF package development, and security authorization processes. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and related cybersecurity frameworks. Experience supporting Department of Defense (DoD) environments. Experience implementing and validating security controls in accordance with DoD cybersecurity requirements. Experience supporting mission-critical systems and high-visibility customers. Experience with knowledge management initiatives, process development, and technical documentation. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Senior-Level) to join our team at the Redstone Arsenal in Huntsville, AL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher required Non-remote (relocation incentive available) The Information Security Specialist (Senior-Level) will support enterprise application modernization and digital transformation initiatives across CPE Aviation (Capability Production Executive Office Aviation), formerly known as PEO Aviation. Supporting Army aviation modernization efforts, this role will be responsible for protecting mission-critical information systems through the implementation of cybersecurity policies, risk management practices, and security compliance requirements. This position serves as a senior cybersecurity professional supporting Risk Management Framework (RMF) activities, vulnerability management initiatives, accreditation efforts, and information assurance programs across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity teams, and Government stakeholders to ensure the confidentiality, integrity, and availability of enterprise systems and data. The ideal candidate possesses extensive experience supporting DoD cybersecurity programs, security authorization efforts, vulnerability remediation, and regulatory compliance activities in complex enterprise environments. This exciting opportunity allows you to contribute directly to Army aviation modernization initiatives while helping safeguard technologies and systems critical to mission success. Job Responsibilities: Conduct security assessments, risk analyses, vulnerability management activities, and remediation planning efforts. Ensure cybersecurity requirements are integrated into operational procedures, continuity plans, and enterprise system implementations. Lead RMF implementation, security authorization activities, and cybersecurity compliance efforts across enterprise systems. Develop, maintain, and enforce cybersecurity policies, standards, procedures, and information assurance requirements. Support accreditation packages, ATO activities, POA&M management, and ongoing compliance reporting requirements. Manage IAVM/ICVM tracking, vulnerability remediation efforts, and cybersecurity compliance activities in accordance with DoD requirements. Collaborate with engineers, system administrators, and program stakeholders to improve organizational security posture. Support eMASS activities, security documentation development, audit readiness efforts, and inspection support. Review and validate security controls in accordance with NIST, CNSSI, DoD, and Army cybersecurity requirements. Maintain security records, user agreements, privileged access documentation, and compliance artifacts. Provide technical leadership, mentorship, and cybersecurity guidance to technical teams and stakeholders. Support enterprise modernization, cloud adoption, and cybersecurity initiatives across the CPE Aviation environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation Range: $80,000 - $100,000 Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, education, and applicable contract requirements. Qualifications U.S. Citizen. Active DoD Secret Clearance. Eight (8+) years of experience supporting cybersecurity, information assurance, or information security programs. DoD 8570/8140 IAT Level II certification or higher (CompTIA Security+ CE or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, accreditation efforts, and cybersecurity compliance programs. Experience supporting enterprise-level information systems and cybersecurity operations. Knowledge of DoD cybersecurity policies, requirements, and best practices. Experience developing and maintaining cybersecurity documentation and compliance artifacts. Baseline Certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, IT Service Management, or a related technical discipline. CYSA+, CASP+, CISSP, CISM, or other advanced cybersecurity certifications. Microsoft certifications supporting Windows 10, Windows 11, Microsoft 365, or Endpoint Administration. Experience with ACAS, Trellix, vulnerability management platforms, and security assessment tools. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and DoD cybersecurity frameworks. Experience with eMASS, RMF package development, and cybersecurity authorization activities. Experience supporting Department of Defense (DoD) environments. Experience supporting mission-critical systems and high-visibility customers. Experience with Knowledge Management initiatives, process improvement, or documentation development. Excellent written, verbal, and interpersonal communication skills. Superior organizational skills, attention to detail, and ability to manage multiple priorities. Experience leading small teams and fostering a culture of collaboration and continuous improvement. Additional Information This position is contingent upon the successful award of the government contract and the completion of all contract negotiations. As part of our recruitment efforts, candidates may be interviewed and evaluated prior to award; however, any offer of employment is contingent upon contract award, funding availability, and customer approval. Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
11/06/2026
Full time
Job Description Job Description Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. Job Description Link Solutions is seeking an Information Security Specialist (Senior-Level) to join our team at the Redstone Arsenal in Huntsville, AL. U.S. Citizen Active DoD Secret Clearance required DoD 8570/8140 IAT Level II certification or higher required Non-remote (relocation incentive available) The Information Security Specialist (Senior-Level) will support enterprise application modernization and digital transformation initiatives across CPE Aviation (Capability Production Executive Office Aviation), formerly known as PEO Aviation. Supporting Army aviation modernization efforts, this role will be responsible for protecting mission-critical information systems through the implementation of cybersecurity policies, risk management practices, and security compliance requirements. This position serves as a senior cybersecurity professional supporting Risk Management Framework (RMF) activities, vulnerability management initiatives, accreditation efforts, and information assurance programs across enterprise environments. The successful candidate will work closely with system administrators, engineers, cybersecurity teams, and Government stakeholders to ensure the confidentiality, integrity, and availability of enterprise systems and data. The ideal candidate possesses extensive experience supporting DoD cybersecurity programs, security authorization efforts, vulnerability remediation, and regulatory compliance activities in complex enterprise environments. This exciting opportunity allows you to contribute directly to Army aviation modernization initiatives while helping safeguard technologies and systems critical to mission success. Job Responsibilities: Conduct security assessments, risk analyses, vulnerability management activities, and remediation planning efforts. Ensure cybersecurity requirements are integrated into operational procedures, continuity plans, and enterprise system implementations. Lead RMF implementation, security authorization activities, and cybersecurity compliance efforts across enterprise systems. Develop, maintain, and enforce cybersecurity policies, standards, procedures, and information assurance requirements. Support accreditation packages, ATO activities, POA&M management, and ongoing compliance reporting requirements. Manage IAVM/ICVM tracking, vulnerability remediation efforts, and cybersecurity compliance activities in accordance with DoD requirements. Collaborate with engineers, system administrators, and program stakeholders to improve organizational security posture. Support eMASS activities, security documentation development, audit readiness efforts, and inspection support. Review and validate security controls in accordance with NIST, CNSSI, DoD, and Army cybersecurity requirements. Maintain security records, user agreements, privileged access documentation, and compliance artifacts. Provide technical leadership, mentorship, and cybersecurity guidance to technical teams and stakeholders. Support enterprise modernization, cloud adoption, and cybersecurity initiatives across the CPE Aviation environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation Range: $80,000 - $100,000 Full-Time (Monday-Friday) Several factors influence final compensation, including relevant experience, technical expertise, certifications, education, and applicable contract requirements. Qualifications U.S. Citizen. Active DoD Secret Clearance. Eight (8+) years of experience supporting cybersecurity, information assurance, or information security programs. DoD 8570/8140 IAT Level II certification or higher (CompTIA Security+ CE or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, accreditation efforts, and cybersecurity compliance programs. Experience supporting enterprise-level information systems and cybersecurity operations. Knowledge of DoD cybersecurity policies, requirements, and best practices. Experience developing and maintaining cybersecurity documentation and compliance artifacts. Baseline Certification required within six (6) months of hire if not already obtained. Preferred: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, IT Service Management, or a related technical discipline. CYSA+, CASP+, CISSP, CISM, or other advanced cybersecurity certifications. Microsoft certifications supporting Windows 10, Windows 11, Microsoft 365, or Endpoint Administration. Experience with ACAS, Trellix, vulnerability management platforms, and security assessment tools. Knowledge of NIST SP 800-53, CNSSI 1253, DISA STIGs, and DoD cybersecurity frameworks. Experience with eMASS, RMF package development, and cybersecurity authorization activities. Experience supporting Department of Defense (DoD) environments. Experience supporting mission-critical systems and high-visibility customers. Experience with Knowledge Management initiatives, process improvement, or documentation development. Excellent written, verbal, and interpersonal communication skills. Superior organizational skills, attention to detail, and ability to manage multiple priorities. Experience leading small teams and fostering a culture of collaboration and continuous improvement. Additional Information This position is contingent upon the successful award of the government contract and the completion of all contract negotiations. As part of our recruitment efforts, candidates may be interviewed and evaluated prior to award; however, any offer of employment is contingent upon contract award, funding availability, and customer approval. Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Job Code L3026IT Department Name IT Infrastructure Reports To Senior Manager, Information Technology FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds ("the Funds") is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the direction of the Senior Manager, Information Technology, the Telecommunications Specialist supports the organization's voice, collaboration, and contact center platforms, including Cisco UCCX during transition, Microsoft Dynamics Contact Center, Genesys Cloud CX, Microsoft Teams Calling, and related telephony services. The role handles provisioning, troubleshooting, monitoring, vendor coordination, documentation, and operational support to maintain reliable communications as legacy systems transition to cloud-based platforms and managed carrier services Essential Duties and Responsibilities: Maintain business telephony systems, including phones, softphones, voicemail, call routing, and voice-related service requests. Provide operational support for contact center platforms including Cisco UCCX/Finesse during transition, Microsoft Dynamics Contact Center, and Genesys Cloud CX. Support contact center users with login issues, queue assignments, call handling, and related service requests. Perform user provisioning activities including moves, adds, changes, and deletions (MACDs) for telephony and contact center platforms. Coordinate with carriers, managed service providers, and vendors on service requests, troubleshooting, equipment replacement, and escalations. Assist with call flow validation, queue configuration updates, phone setup, and testing activities related to voice and contact center systems. Monitor system alerts, dashboards, and notifications related to voice and contact center services and escalate issues as appropriate. Assist in troubleshooting call quality issues including poor audio quality, dropped calls, latency, and connectivity issues by collecting logs, metrics, and related information. Administer Microsoft Teams Calling and related voice services, including user configuration, number assignment, call policies, voicemail, call routing, and troubleshooting. Support cloud-based communication and collaboration services including Microsoft Teams telephony integrations and related voice services. Track incidents, requests, and changes within the IT service management system and ensure requests are properly documented and followed through to resolution. Maintain telephony and contact center documentation, including configurations, procedures, inventory, and support processes. Assist with routine maintenance, testing, validation, and operational readiness activities for voice and contact center platforms. Support onboarding and offboarding activities related to telephony devices, contact center users, voicemail, and related communication services. Coordinate and communicate with Infrastructure, IT Support Team, vendors, and business stakeholders regarding service issues, outages, planned maintenance, and support activities. Assist the IT Support Team as needed and deliver excellent customer service to end users. Learn and support modern cloud-based communication and contact center technologies utilized by the organization. Perform other related duties as assigned. Provide support after hours, on weekends, and through on-call rotation as required. Qualifications (Competencies): Minimum 2-5 years of experience in IT technical support, telecommunications support, unified communications, or contact center operations. Experience supporting enterprise voice and VoIP environments including phones, voicemail, softphones, and call routing. Exposure to Cisco telephony and contact center technologies such as Cisco Call Manager, UCCX, and Finesse preferred. Experience administering Microsoft Teams Calling or similar cloud voice platforms, including user provisioning, number assignment, policies, voicemail, and call routing, preferred. Basic understanding of VoIP, SIP, telephony concepts, and call routing fundamentals. Experience working with IT ticketing systems and IT service management processes. Experience coordinating with telecommunications carriers, vendors, and managed service providers for support requests and issue resolution. Familiarity with Microsoft 365 environments and related collaboration technologies. Basic understanding of network concepts affecting voice quality including latency, jitter, and packet loss. Ability to troubleshoot technical issues, collect relevant diagnostic information, and escalate appropriately. Strong customer service skills with the ability to communicate effectively with technical and nontechnical users. Ability to multitask, prioritize work, and manage multiple requests in a fast-paced environment. Strong organizational, analytical, and documentation skills. Ability to work independently and collaboratively with Infrastructure, Help Desk, vendors, and business stakeholders.
11/06/2026
Full time
Job Description Job Description Job Code L3026IT Department Name IT Infrastructure Reports To Senior Manager, Information Technology FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds ("the Funds") is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the direction of the Senior Manager, Information Technology, the Telecommunications Specialist supports the organization's voice, collaboration, and contact center platforms, including Cisco UCCX during transition, Microsoft Dynamics Contact Center, Genesys Cloud CX, Microsoft Teams Calling, and related telephony services. The role handles provisioning, troubleshooting, monitoring, vendor coordination, documentation, and operational support to maintain reliable communications as legacy systems transition to cloud-based platforms and managed carrier services Essential Duties and Responsibilities: Maintain business telephony systems, including phones, softphones, voicemail, call routing, and voice-related service requests. Provide operational support for contact center platforms including Cisco UCCX/Finesse during transition, Microsoft Dynamics Contact Center, and Genesys Cloud CX. Support contact center users with login issues, queue assignments, call handling, and related service requests. Perform user provisioning activities including moves, adds, changes, and deletions (MACDs) for telephony and contact center platforms. Coordinate with carriers, managed service providers, and vendors on service requests, troubleshooting, equipment replacement, and escalations. Assist with call flow validation, queue configuration updates, phone setup, and testing activities related to voice and contact center systems. Monitor system alerts, dashboards, and notifications related to voice and contact center services and escalate issues as appropriate. Assist in troubleshooting call quality issues including poor audio quality, dropped calls, latency, and connectivity issues by collecting logs, metrics, and related information. Administer Microsoft Teams Calling and related voice services, including user configuration, number assignment, call policies, voicemail, call routing, and troubleshooting. Support cloud-based communication and collaboration services including Microsoft Teams telephony integrations and related voice services. Track incidents, requests, and changes within the IT service management system and ensure requests are properly documented and followed through to resolution. Maintain telephony and contact center documentation, including configurations, procedures, inventory, and support processes. Assist with routine maintenance, testing, validation, and operational readiness activities for voice and contact center platforms. Support onboarding and offboarding activities related to telephony devices, contact center users, voicemail, and related communication services. Coordinate and communicate with Infrastructure, IT Support Team, vendors, and business stakeholders regarding service issues, outages, planned maintenance, and support activities. Assist the IT Support Team as needed and deliver excellent customer service to end users. Learn and support modern cloud-based communication and contact center technologies utilized by the organization. Perform other related duties as assigned. Provide support after hours, on weekends, and through on-call rotation as required. Qualifications (Competencies): Minimum 2-5 years of experience in IT technical support, telecommunications support, unified communications, or contact center operations. Experience supporting enterprise voice and VoIP environments including phones, voicemail, softphones, and call routing. Exposure to Cisco telephony and contact center technologies such as Cisco Call Manager, UCCX, and Finesse preferred. Experience administering Microsoft Teams Calling or similar cloud voice platforms, including user provisioning, number assignment, policies, voicemail, and call routing, preferred. Basic understanding of VoIP, SIP, telephony concepts, and call routing fundamentals. Experience working with IT ticketing systems and IT service management processes. Experience coordinating with telecommunications carriers, vendors, and managed service providers for support requests and issue resolution. Familiarity with Microsoft 365 environments and related collaboration technologies. Basic understanding of network concepts affecting voice quality including latency, jitter, and packet loss. Ability to troubleshoot technical issues, collect relevant diagnostic information, and escalate appropriately. Strong customer service skills with the ability to communicate effectively with technical and nontechnical users. Ability to multitask, prioritize work, and manage multiple requests in a fast-paced environment. Strong organizational, analytical, and documentation skills. Ability to work independently and collaboratively with Infrastructure, Help Desk, vendors, and business stakeholders.
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Atlanta, GA Duration: 12 Months contract with Possibility for extension Pay Rate Range: $38/hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
11/06/2026
Full time
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Atlanta, GA Duration: 12 Months contract with Possibility for extension Pay Rate Range: $38/hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
Job Description Job Description About the Role Corptek Solutions is looking for a Tier 2 Systems Specialist to join our Service team. This role is responsible for owning and progressing our service ticket queue, resolving advanced technical issues, and serving as the next escalation point for issues that move beyond Tier 1 support. A successful Tier 2 technician keeps tickets moving, communicates clearly with clients, documents work thoroughly, and knows when to escalate an issue rather than allowing it to stall. This role will primarily focus on service tickets but may also assist with projects, onboarding, onsite work, and Helpdesk60 coverage when needed. The Tier 2 Systems Specialist reports to the Service Manager and works closely with Tier 1 technicians, Tier 3 engineers, and Corptek leadership to provide consistent, responsive IT support to our clients. Responsibilities Own and actively manage assigned tickets within the service ticket queue. Troubleshoot and resolve advanced workstation, Microsoft 365, networking, server, application, printing, and access-related issues. Serve as an escalation point for Tier 1 technicians. Escalate issues to Tier 3 when meaningful progress has not been made after approximately 30 minutes or when the issue exceeds Tier 2 scope or authority. Maintain accurate ticket statuses, next actions, time entries, and client communication. Provide proactive updates to clients throughout the troubleshooting process. Document troubleshooting steps, findings, changes, resolutions, and escalation information clearly enough that another technician can continue the work without starting over. Coordinate directly with third-party vendors when required to resolve client issues. Follow Corptek SOPs, security standards, change-control practices, and client authorization requirements. Assist with new-user setups, computer replacements, onboarding, and other standard service requests. Assist Tier 3 technicians with projects and implementation work when needed. Provide Helpdesk60 coverage when service needs require additional assistance. Participate in the technician on-call rotation. Maintain accurate time entries and properly classify work as Billable, No Charge, or Do Not Bill according to Corptek standards. Identify recurring problems, documentation gaps, or opportunities to improve the client environment and communicate them to the appropriate team member. Confirm successful resolution with the client before closing tickets when appropriate. Qualifications Required Strong troubleshooting and problem-solving skills. Experience supporting Windows workstations and business IT environments. Working knowledge of Microsoft 365 administration, including users, licensing, Exchange Online, permissions, and MFA. Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, switches, wireless networks, and general network troubleshooting. Ability to troubleshoot issues independently while recognizing when escalation is appropriate. Strong written and verbal communication skills. Ability to communicate technical information clearly to non-technical users. Strong documentation and ticket-management habits. Ability to prioritize multiple active issues based on business impact and urgency. Professional, client-focused attitude. Ability to work effectively both independently and as part of an escalation team. Preferred Previous MSP or IT service desk experience. Experience with RMM, PSA, endpoint security, and IT documentation platforms. Experience supporting Microsoft 365, Windows Server, Active Directory, Entra ID, and business networking environments. Experience working with third-party software vendors and line-of-business applications. Relevant Microsoft, CompTIA, Cisco, or other industry certifications are a plus. What Success Looks Like Success in this role means: Tickets consistently move toward resolution without unnecessary delays. Clients receive clear and timely communication. Escalations include complete troubleshooting notes and useful technical findings. Issues are resolved correctly without creating avoidable repeat problems. Documentation and time entries are accurate and complete. Tier 1 technicians can rely on Tier 2 for effective escalation support. Tier 3 receives well-documented escalations instead of having to restart troubleshooting. The technician continues developing the technical judgment and engineering skills needed to progress toward a Tier 3 role. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent.
11/06/2026
Full time
Job Description Job Description About the Role Corptek Solutions is looking for a Tier 2 Systems Specialist to join our Service team. This role is responsible for owning and progressing our service ticket queue, resolving advanced technical issues, and serving as the next escalation point for issues that move beyond Tier 1 support. A successful Tier 2 technician keeps tickets moving, communicates clearly with clients, documents work thoroughly, and knows when to escalate an issue rather than allowing it to stall. This role will primarily focus on service tickets but may also assist with projects, onboarding, onsite work, and Helpdesk60 coverage when needed. The Tier 2 Systems Specialist reports to the Service Manager and works closely with Tier 1 technicians, Tier 3 engineers, and Corptek leadership to provide consistent, responsive IT support to our clients. Responsibilities Own and actively manage assigned tickets within the service ticket queue. Troubleshoot and resolve advanced workstation, Microsoft 365, networking, server, application, printing, and access-related issues. Serve as an escalation point for Tier 1 technicians. Escalate issues to Tier 3 when meaningful progress has not been made after approximately 30 minutes or when the issue exceeds Tier 2 scope or authority. Maintain accurate ticket statuses, next actions, time entries, and client communication. Provide proactive updates to clients throughout the troubleshooting process. Document troubleshooting steps, findings, changes, resolutions, and escalation information clearly enough that another technician can continue the work without starting over. Coordinate directly with third-party vendors when required to resolve client issues. Follow Corptek SOPs, security standards, change-control practices, and client authorization requirements. Assist with new-user setups, computer replacements, onboarding, and other standard service requests. Assist Tier 3 technicians with projects and implementation work when needed. Provide Helpdesk60 coverage when service needs require additional assistance. Participate in the technician on-call rotation. Maintain accurate time entries and properly classify work as Billable, No Charge, or Do Not Bill according to Corptek standards. Identify recurring problems, documentation gaps, or opportunities to improve the client environment and communicate them to the appropriate team member. Confirm successful resolution with the client before closing tickets when appropriate. Qualifications Required Strong troubleshooting and problem-solving skills. Experience supporting Windows workstations and business IT environments. Working knowledge of Microsoft 365 administration, including users, licensing, Exchange Online, permissions, and MFA. Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, switches, wireless networks, and general network troubleshooting. Ability to troubleshoot issues independently while recognizing when escalation is appropriate. Strong written and verbal communication skills. Ability to communicate technical information clearly to non-technical users. Strong documentation and ticket-management habits. Ability to prioritize multiple active issues based on business impact and urgency. Professional, client-focused attitude. Ability to work effectively both independently and as part of an escalation team. Preferred Previous MSP or IT service desk experience. Experience with RMM, PSA, endpoint security, and IT documentation platforms. Experience supporting Microsoft 365, Windows Server, Active Directory, Entra ID, and business networking environments. Experience working with third-party software vendors and line-of-business applications. Relevant Microsoft, CompTIA, Cisco, or other industry certifications are a plus. What Success Looks Like Success in this role means: Tickets consistently move toward resolution without unnecessary delays. Clients receive clear and timely communication. Escalations include complete troubleshooting notes and useful technical findings. Issues are resolved correctly without creating avoidable repeat problems. Documentation and time entries are accurate and complete. Tier 1 technicians can rely on Tier 2 for effective escalation support. Tier 3 receives well-documented escalations instead of having to restart troubleshooting. The technician continues developing the technical judgment and engineering skills needed to progress toward a Tier 3 role. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent. Company Description We are a fast growing MSP (Managed Service Provider) focused on Customer service and a friendly customer experience. We service the entire Dallas Fort Worth area and looking to add to our existing talent.
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.
11/06/2026
Full time
Job Description Job Description Job Summary The Information Security Specialist (Intermediate/Senior) is responsible for protecting enterprise information systems by implementing and maintaining cybersecurity programs, Risk Management Framework (RMF) activities, vulnerability management, and compliance initiatives. The role ensures the confidentiality, integrity, and availability of information systems while supporting security assessments, accreditation efforts, continuous monitoring, and regulatory compliance. Key Responsibilities Develop, maintain, and enforce information security policies, standards, and procedures. Ensure compliance with cybersecurity regulations, directives, and security requirements. Support Risk Management Framework (RMF), certification, accreditation, and information assurance activities. Develop and maintain cybersecurity and Information Assurance (IA) program plans. Conduct security assessments to identify risks, vulnerabilities, and security violations. Support system authorization and accreditation processes. Integrate cybersecurity requirements into continuity of operations (COOP) and contingency plans. Maintain cybersecurity documentation, policies, and operational procedures. Collect and report cybersecurity compliance metrics and required documentation. Track and remediate vulnerabilities, IAVMs, and ICVMs. Develop and manage Plans of Action and Milestones (POA&Ms). Support continuous monitoring, security audits, inspections, and compliance assessments. Collaborate with engineering, systems administration, and operations teams to strengthen security posture. Required Qualifications Intermediate Level U.S. Citizenship with an active DoD Secret Clearance. Minimum 4 years of experience in cybersecurity, information assurance, or information security. DoD 8570/8140 IAT Level II Certification (CompTIA Security+ or equivalent). Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Experience supporting RMF, vulnerability management, compliance initiatives, and cybersecurity operations. Ability to obtain required baseline certification within six months of hire. Preferred Qualifications Experience with DoD cybersecurity policies and NIST security standards. Experience supporting certification and accreditation activities. Knowledge of enterprise vulnerability management and compliance programs. Experience with continuous monitoring and security auditing. Strong analytical, documentation, communication, and problem-solving skills.
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
11/06/2026
Full time
Job Description Job Description Implementing the Microsoft Defender solution and supporting the transition to emerging Microsoft technologies. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center. In addition to implementing the Microsoft Defender solution including MDE, MDO, MDCA, and MTD, this position will be responsible for developing SOPs/TTPS for maintaining agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps and support the transition from DoD Enterprise Capabilities to emerging Microsoft technologies. This position will deploy complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center, coordinating efforts to test and verify solutions for future implementation. This position requires the ability to work core hours between 6:00 am to 6:00 pm during the week and participate in on-call rotation for after-hours support. Requirements Experience with Microsoft Intune and Microsoft Defender Experience with server management, including virtualization, and Windows server administration Experience with scripting languages, including PowerShell and KQL Experience with Azure in hybrid environments, Active Directory on prem and cloud, and Group Policies Experience with end user technology deployments and upgrades Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center Active TS/SCI clearance; willingness to take a polygraph exam HS diploma or GED and 7+ years of experience with supporting IT projects and activities, Associate's degree and 5+ years of experience with supporting IT projects and activities, or Bachelor's degree and 3+ years of experience with supporting IT projects and activities DoD 8570 IAT Level II Certification, including CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP Certification Ability to obtain a DoD 8570.01-M Cybersecurity Service Provider - Infrastructure Support Certification, including CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification within 60 days of start date Optional Qualifications: Experience in managing and administrating systems associated with software deployments, patches, and scripts to a large enterprise environment Experience in collaborating with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs Experience with managing complex IT projects involving multiple teams or organizations Experience with tracking and resolving incidents via ticket queue Experience with providing hands on PC and mobile support to end users Ability to be an active member and solve problems by recommending outside-the-box, cost effective solutions Ability to pay strict attention to detail Possession of excellent written and verbal communication and interpersonal skills Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Summit Human Capital is seeking a highly motivated Onsite IT Systems Analyst and Automation Specialist to support our client in the Greater Norfolk Region in the maritime and manufacturing industry. This position has the exciting opportunity to modernize internal business processes through Microsoft Power Platform automation, workflow development, and systems integration, supporting multiple departments by replacing manual processes with reliable automated solutions. The ideal candidate will meet the following criteria: Requirements: Proven experience designing, building, deploying, and supporting real-world Power Automate workflows, with ability to explain specific projects and technical decisions Experience with Power Automate, SharePoint Online, Microsoft Forms, and Microsoft Lists Ability to build approval workflows, automate routing/notifications, manage data structures, troubleshoot flows, and support deployed solutions Ability to independently gather requirements, map existing processes, design future-state workflows, build solutions, conduct testing, deploy changes, and provide ongoing support Comfortable with both new development and maintaining existing automations US Citizen or Green Card holder Desired: Experience with Power Apps, Power BI, Power Query, PowerShell, SQL, REST APIs, JSON, and related scripting/integration ERP system integration experience, especially Deltek Costpoint Experience with Microsoft Dynamics 365, enterprise reporting, manufacturing, maritime operations, or government contracting Responsibilities: Design, develop, test, deploy, and maintain Microsoft Power Automate workflows to streamline internal approvals, notifications, requests, reporting, and business processes Collaborate directly with department leaders to gather requirements, identify automation opportunities, document workflows, and deliver solutions from concept through production Maintain existing automations, troubleshoot failures, manage SharePoint and Microsoft 365 integrations, document solutions, and support reporting, scripting, and ERP-related business process improvements The hourly pay range for this position is $37 $45, depending on experience, skills, and qualifications. Benefits: We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.
11/06/2026
Full time
Job Description Job Description Summit Human Capital is seeking a highly motivated Onsite IT Systems Analyst and Automation Specialist to support our client in the Greater Norfolk Region in the maritime and manufacturing industry. This position has the exciting opportunity to modernize internal business processes through Microsoft Power Platform automation, workflow development, and systems integration, supporting multiple departments by replacing manual processes with reliable automated solutions. The ideal candidate will meet the following criteria: Requirements: Proven experience designing, building, deploying, and supporting real-world Power Automate workflows, with ability to explain specific projects and technical decisions Experience with Power Automate, SharePoint Online, Microsoft Forms, and Microsoft Lists Ability to build approval workflows, automate routing/notifications, manage data structures, troubleshoot flows, and support deployed solutions Ability to independently gather requirements, map existing processes, design future-state workflows, build solutions, conduct testing, deploy changes, and provide ongoing support Comfortable with both new development and maintaining existing automations US Citizen or Green Card holder Desired: Experience with Power Apps, Power BI, Power Query, PowerShell, SQL, REST APIs, JSON, and related scripting/integration ERP system integration experience, especially Deltek Costpoint Experience with Microsoft Dynamics 365, enterprise reporting, manufacturing, maritime operations, or government contracting Responsibilities: Design, develop, test, deploy, and maintain Microsoft Power Automate workflows to streamline internal approvals, notifications, requests, reporting, and business processes Collaborate directly with department leaders to gather requirements, identify automation opportunities, document workflows, and deliver solutions from concept through production Maintain existing automations, troubleshoot failures, manage SharePoint and Microsoft 365 integrations, document solutions, and support reporting, scripting, and ERP-related business process improvements The hourly pay range for this position is $37 $45, depending on experience, skills, and qualifications. Benefits: We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.
Job Description Job Description Position: Knowledge Manager/Knowledge Systems Specialist (KSS) (Secret) Functional Labor Category: Enterprise Knowledge Management Location: Tampa, Florida 33621; multiple locations domestic and international Minimum Security Clearance: Secret RedSky is seeking an experienced Knowledge Manager / Knowledge Systems Specialist (KSS) to join our team in support of Department of Defense. At RedSky, we pride ourselves on exceeding client expectations, and this role will be pivotal in driving our continued success. As a valued member of our collaborative and innovative team, you will contribute directly to our mission of delivering exceptional results. We offer a comprehensive benefits package, including medical, dental, life insurance, and tuition reimbursement, along with additional perks such as a 401K plan, paid government holidays, and personal leave. Responsibilities: The Knowledge Manager / Knowledge Systems Specialist (KSS) is a full-time, on-site role based in Tampa, FL. This role is responsible for the day-to-day operational engine of EKM at HQ USSOCOM and the distributed TSOC/Component sites. This person maintains and improves the knowledge ecosystem across classified and unclassified networks, supports SharePoint and Microsoft 365 (M365) collaboration capabilities, implements governance (metadata, taxonomy, retention), and enables the workforce through training, adoption support, and responsive on-site problem resolution. Because EKM span across multiple locations and clearances, this LCAT must balance KM practice (capture, curation, reuse) with technical delivery (SharePoint/M365 configuration, low-code apps, governance enforcement). Competitor and incumbent postings consistently emphasize SharePoint, M365, Power Apps, governance, training, and onsite support. Required Skills/Qualifications: Active Secret clearance Three (3)+ years of Knowledge Management operations (knowledge capture, content curation, portal support, governance) in a DoD or Federal environment Three (3)+ years of hands-on SharePoint administration and support experience (site collections, permissions, pages, lists/libraries, workflows) Practical experience with Power Apps and Power Automate (build and maintain low-code workflows/forms) Ability to implement and enforce required metadata and basic taxonomy structures in SharePoint Experience of creating and delivering user training (job aids, short courses, onboarding) CompTIA Security+ certification Additional Preferences: Experience of creating and delivering user training (job aids, short courses, onboarding) RedSky LLC is an equal opportunity employer. Our policy is to provide fair and equal employment opportunities for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. RedSky hires and promotes individuals solely based on their qualifications for the job to be filled. RedSky believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
11/06/2026
Full time
Job Description Job Description Position: Knowledge Manager/Knowledge Systems Specialist (KSS) (Secret) Functional Labor Category: Enterprise Knowledge Management Location: Tampa, Florida 33621; multiple locations domestic and international Minimum Security Clearance: Secret RedSky is seeking an experienced Knowledge Manager / Knowledge Systems Specialist (KSS) to join our team in support of Department of Defense. At RedSky, we pride ourselves on exceeding client expectations, and this role will be pivotal in driving our continued success. As a valued member of our collaborative and innovative team, you will contribute directly to our mission of delivering exceptional results. We offer a comprehensive benefits package, including medical, dental, life insurance, and tuition reimbursement, along with additional perks such as a 401K plan, paid government holidays, and personal leave. Responsibilities: The Knowledge Manager / Knowledge Systems Specialist (KSS) is a full-time, on-site role based in Tampa, FL. This role is responsible for the day-to-day operational engine of EKM at HQ USSOCOM and the distributed TSOC/Component sites. This person maintains and improves the knowledge ecosystem across classified and unclassified networks, supports SharePoint and Microsoft 365 (M365) collaboration capabilities, implements governance (metadata, taxonomy, retention), and enables the workforce through training, adoption support, and responsive on-site problem resolution. Because EKM span across multiple locations and clearances, this LCAT must balance KM practice (capture, curation, reuse) with technical delivery (SharePoint/M365 configuration, low-code apps, governance enforcement). Competitor and incumbent postings consistently emphasize SharePoint, M365, Power Apps, governance, training, and onsite support. Required Skills/Qualifications: Active Secret clearance Three (3)+ years of Knowledge Management operations (knowledge capture, content curation, portal support, governance) in a DoD or Federal environment Three (3)+ years of hands-on SharePoint administration and support experience (site collections, permissions, pages, lists/libraries, workflows) Practical experience with Power Apps and Power Automate (build and maintain low-code workflows/forms) Ability to implement and enforce required metadata and basic taxonomy structures in SharePoint Experience of creating and delivering user training (job aids, short courses, onboarding) CompTIA Security+ certification Additional Preferences: Experience of creating and delivering user training (job aids, short courses, onboarding) RedSky LLC is an equal opportunity employer. Our policy is to provide fair and equal employment opportunities for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. RedSky hires and promotes individuals solely based on their qualifications for the job to be filled. RedSky believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
Job Description Job Description Mobile Application Architect Location: Alexandria, VA (On site) Position Type: Contract app architect working on both web and mobile application. Generally prior transportation experience does well here. 5+ years experience, End-to-end architecture, O365 Job Description Job Description We are looking for a Senior Application Architect to support the modernization of our clients websites. The architect will focus on application integration, configuration, testing, deployment, and ongoing support of SmarTrip Mobile App 2.0, while ensuring alignment with Enterprise Architecture framework, IT strategy, SDLC standards, and security requirements. What You'll Do Apply application architecture principles to support teams developing requirements across multiple functional areas Support the build, configuration, testing, and deployment of SmarTrip backend system components for SmarTrip Mobile App 2.0 Coordinate work efforts to prevent overlap and ensure alignment with Enterprise Architecture, IT strategy, SDLC standards, and architectural governance Prepare as-is and to-be architecture artifacts, including system connectivity diagrams, application reference models, interface documentation, data dictionaries, and staging plans Collaborate closely with data architects, infrastructure engineers, and software program managers to ensure enterprise-wide architectural integrity Guide and support business analysts, test analysts, and documentation specialists Review system hardening activities and assist with vulnerability remediation efforts Complete mandatory annual security awareness training What You'll Need Required Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a related discipline 5+ years of experience in application architecture for web and mobile applications Strong understanding of end-to-end application architecture, from conception through deployment Proven experience planning and deploying complex custom web application solutions and process improvements Experience coordinating software requirements and working directly with development teams Experience with administration and architecture of Business Process Management (BPM) solutions Proficiency using Microsoft 365 tools, including: Visio and Moqups for documenting application architectures and system relationships Excel for basic software requirements documentation Word and PowerPoint for technical documentation and presentations Strong analytical, verbal, and written communication skills Preferred Experience supporting third-party mobile applications (iOS and Android) integrated with enterprise backend systems Prior experience working within large, regulated, or public-sector enterprise environments Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time, with occasional movement around the office for meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
11/06/2026
Full time
Job Description Job Description Mobile Application Architect Location: Alexandria, VA (On site) Position Type: Contract app architect working on both web and mobile application. Generally prior transportation experience does well here. 5+ years experience, End-to-end architecture, O365 Job Description Job Description We are looking for a Senior Application Architect to support the modernization of our clients websites. The architect will focus on application integration, configuration, testing, deployment, and ongoing support of SmarTrip Mobile App 2.0, while ensuring alignment with Enterprise Architecture framework, IT strategy, SDLC standards, and security requirements. What You'll Do Apply application architecture principles to support teams developing requirements across multiple functional areas Support the build, configuration, testing, and deployment of SmarTrip backend system components for SmarTrip Mobile App 2.0 Coordinate work efforts to prevent overlap and ensure alignment with Enterprise Architecture, IT strategy, SDLC standards, and architectural governance Prepare as-is and to-be architecture artifacts, including system connectivity diagrams, application reference models, interface documentation, data dictionaries, and staging plans Collaborate closely with data architects, infrastructure engineers, and software program managers to ensure enterprise-wide architectural integrity Guide and support business analysts, test analysts, and documentation specialists Review system hardening activities and assist with vulnerability remediation efforts Complete mandatory annual security awareness training What You'll Need Required Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a related discipline 5+ years of experience in application architecture for web and mobile applications Strong understanding of end-to-end application architecture, from conception through deployment Proven experience planning and deploying complex custom web application solutions and process improvements Experience coordinating software requirements and working directly with development teams Experience with administration and architecture of Business Process Management (BPM) solutions Proficiency using Microsoft 365 tools, including: Visio and Moqups for documenting application architectures and system relationships Excel for basic software requirements documentation Word and PowerPoint for technical documentation and presentations Strong analytical, verbal, and written communication skills Preferred Experience supporting third-party mobile applications (iOS and Android) integrated with enterprise backend systems Prior experience working within large, regulated, or public-sector enterprise environments Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time, with occasional movement around the office for meetings Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor