Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
11/14/2026
Full time
Job Description This is a 6 month contract role with Full Time Potential No third party recruiting sources will be considered About the Company Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software vendors to deliver maximum value add projects. About the Role As a DBA, you will play a key role in administering and optimizing relational databases in AWS, with primary focus on Amazon RDS for Oracle, Amazon Aurora PostgreSQL, and Amazon RDS for SQL Server. You will own provisioning, configuration, upgrades, performance, backup and recovery, security, and day-to-day operations. You will also provide leadership and guidance to a team of DBAs and developers, establish cloud database standards and runbooks, and automate health checks and reporting to ensure high performance, availability, and reliability. Responsibilities As a DBA, you will be responsible for administering Amazon RDS databases in AWS. You will drive automation, operational excellence, and proactive monitoring through repeatable runbooks and health check reporting. AWS RDS and Aurora Provisioning: Design, deploy, and configure RDS DB instances and Aurora clusters, including instance and storage sizing, subnet and parameter groups, option groups, maintenance windows, Multi-AZ, and read replicas. High Availability and Disaster Recovery: Implement and validate HA and DR strategies, including Multi-AZ, failover configuration, cross-region replication where applicable, and disaster recovery runbooks with defined RTO and RPO. Backup, Restore, and Environment Refresh: Manage automated backups, manual snapshots, retention policies, and cross-region snapshot copies. Perform and document regular restore tests and support Dev, QA, and UAT refreshes using approved methods. Performance Monitoring and Tuning: Use CloudWatch, Performance Insights, and Enhanced Monitoring to diagnose performance issues, analyze wait events and query behavior, and implement tuning actions across Oracle, PostgreSQL, and SQL Server. Security and Compliance: Enforce least-privilege access using IAM and database roles, network isolation using VPC and security groups, encryption at rest using KMS and encryption in transit using TLS. Configure and retain audit and engine logs in CloudWatch Logs as needed. Patching and Upgrades: Plan and execute minor and major engine upgrades with minimal downtime. Coordinate testing, apply patching within defined maintenance windows, and use blue/green or staged deployment patterns where supported. Automation and Infrastructure as Code: Automate routine tasks using scripting and AWS CLI or SDKs. Partner with DevOps to manage RDS and Aurora changes using infrastructure as code (for example, Terraform or CloudFormation) and integrate database checks into CI/CD pipelines. Migration and Data Movement: Support database migrations and upgrades using AWS DMS and AWS Schema Conversion Tool when applicable, plus native utilities such as Oracle Data Pump, pg_dump and pg_restore, and SQL Server native backup and restore to S3. Engine-Specific Administration: Implement maintenance routines appropriate for each engine, such as Oracle statistics and maintenance windows, Aurora PostgreSQL vacuum and extension management, and SQL Server index and statistics maintenance and SQL Agent job scheduling, within the capabilities of RDS and Aurora. Collaboration: Be the liaison between the database team and other technical and business units, ensuring alignment of database services with organizational goals. Collaboration and Support: Work closely with developers, platform teams, and system administrators to optimize database design, resolve issues, and ensure database systems meet business needs. Documentation and Best Practices: Document all database procedures in internal Wiki, including health check reporting, automation scripts, RDS and Aurora deployment standards, and operational runbooks, to ensure consistency and adherence to best practices. Qualifications Bachelor's degree in computer science, Information Technology, or a related field AWS Certified Database - Specialty, Oracle Certified Professional (OCP), and Microsoft SQL Server certification or equivalent experience Required Skills 5+ years of hands-on database administration experience in AWS, including Amazon RDS and Amazon Aurora. Strong experience administering Oracle on Amazon RDS, including backup and recovery workflows, parameter and option group management, and performance troubleshooting. Strong experience administering Aurora PostgreSQL, including cluster design, failover behavior, reader scaling, parameter tuning, vacuum strategy, and extension management. Strong experience administering SQL Server on Amazon RDS, including index and statistics maintenance, SQL Agent scheduling, and native backup and restore workflows. Deep understanding of AWS networking and security for databases, including VPC design, security groups, IAM, KMS encryption, and TLS connectivity. Proficiency with monitoring and diagnostics tools such as CloudWatch, Performance Insights, and engine logs for root cause analysis. Scripting and automation skills using AWS CLI or SDKs plus languages such as Python, PowerShell, or Bash. Experience with database migrations and modernization using AWS DMS and AWS Schema Conversion Tool, plus native engine utilities. Demonstrated ability to lead a team, mentor junior staff, and collaborate across departments. Excellent communication, documentation, and problem-solving skills. Preferred Skills Results - Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality, service and productivity standards and meets deadlines; maintains focus on company goals. Technical/Functional Expertise - Demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area. Professional Development - Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance his/her contribution to the company and to his/her respective profession. Communication - Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences. Problem Solving - Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the company. Project Management - Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e.,
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Coca-Cola Southwest Beverages
Oklahoma City, Oklahoma
Maintain the facility's management system to meet ISO and GFFS requirements. Assess audit findings, coordinate corrective actions, support continuous improvement projects, deliver management-system training, and maintain accurate documentation and records. Responsibilities Evaluate facility policies, procedures, and processes against ISO and GFFS standards. Facilitate ISO gap assessments and identify risks and nonconformances from audits. Coordinate audit findings and corrective actions with management and track completion. Support continuous improvement initiatives and projects using quality and process-management methods. Deliver training on management systems, policies, standard work, and lean tools. Maintain current, secure, and retrievable technical and regulatory documentation and records. Required Skills ISO management systems GFFS requirements ISO gap assessment Internal and external auditing Corrective and preventive action Quality systems implementation Continuous improvement Six Sigma HACCPProcess mapping
11/14/2026
Full time
Maintain the facility's management system to meet ISO and GFFS requirements. Assess audit findings, coordinate corrective actions, support continuous improvement projects, deliver management-system training, and maintain accurate documentation and records. Responsibilities Evaluate facility policies, procedures, and processes against ISO and GFFS standards. Facilitate ISO gap assessments and identify risks and nonconformances from audits. Coordinate audit findings and corrective actions with management and track completion. Support continuous improvement initiatives and projects using quality and process-management methods. Deliver training on management systems, policies, standard work, and lean tools. Maintain current, secure, and retrievable technical and regulatory documentation and records. Required Skills ISO management systems GFFS requirements ISO gap assessment Internal and external auditing Corrective and preventive action Quality systems implementation Continuous improvement Six Sigma HACCPProcess mapping
Pay Range: $75.64hr - $80.64hr Job Overview: The selected candidate must perform all tasks and complete the deliverables identified in the Statement of Work (SOW) to support enterprise Microsoft SQL Server and Azure SQL databases. SCOPE: The candidate will provide experienced Senior Database Administrator services to perform the following: Manage, monitor, maintain, and support enterprise Microsoft SQL Server and Azure SQL databases in production and non-production environments. Install, configure, patch, upgrade, and administer database platforms, instances, databases, storage, access, and security in accordance with organization standards. Perform performance monitoring and tuning, including query analysis, indexing, execution plan review, capacity planning, and resource allocation. Design, implement, test, maintain, backup, restore, high-availability, disaster recovery, and database integrity processes. Develop and maintain logical and physical data designs, database schemas, data dictionaries, stored procedures, views, functions, and related database objects. Design, develop, support, and troubleshoot data transformation and integration processes using SQL Server, Azure services, ETL/ELT tools, APIs, files, and other approved technologies. Support and troubleshoot Windows Services and scheduled processes that interact with databases, integrations, and enterprise applications. Collaborate with business and technical stakeholders to elicit, analyze, document, validate, and translate business requirements into database and data solutions. Ensure database availability, performance, security, integrity, accessibility, and compliance with organization policies and applicable regulatory standards. QUALIFICATION REQUIREMENTS FOR CONTRACTOR'S CANDIDATE CLIENT: The role requires an experienced Senior Database Administrator with the skills and experience listed below. This list is not exhaustive. Technical skills, written and verbal communication, and demonstrated experience will be the basis for evaluation. Minimum Qualifications: 5+ years of recent experience administering enterprise Microsoft SQL Server environments, including production and non-production systems of medium to high complexity. Hands-on experience administering Azure SQL Database, Azure SQL Managed Instance, or SQL Server hosted in Microsoft Azure. Demonstrated experience with database installation, configuration, patching, upgrades, security administration, monitoring, performance tuning, capacity planning, backup, recovery, and high availability. Strong experience with T-SQL, schema and physical database design, indexing, stored procedures, views, functions, execution plans, and query optimization. Experience designing and supporting data transformation and integration processes, including ETL/ELT, data mapping, validation, scheduling, and error handling. Experience supporting or troubleshooting Windows Services and scheduled processes that interact with Microsoft SQL Server, Azure SQL, Power BI, or enterprise applications. Preferred Experience: Experience with Azure services that support database, integration, monitoring, security, storage, automation, or data processing workloads. Experience eliciting, analyzing, documenting, and validating business and technical requirements with stakeholders. Experience supporting regulated or government environments and implementing role-based access, auditing, encryption, least privilege, and data protection practices. Familiarity with Azure DevOps, source control, deployment pipelines, Infrastructure as Code, PowerShell, or other database automation and release-management practices. Current Microsoft certifications relevant to Azure database administration, Azure data services, or SQL Server are preferred. EDUCATIONAL QUALIFICATIONS MEETING AT LEAST ONE OF THE FOLLOWING LEVELS: Bachelor's or master's degree in Computer Science, Information Systems, or related field; or equivalent work experience. Current Microsoft certifications relevant to Azure Database Administrator, Azure Data Engineer, Azure Solutions Architect, or related database technologies are preferred. RESPONSIBILITIES: Administer, maintain, monitor, and support enterprise Microsoft SQL Server and Azure SQL databases across development, test, staging, and production environments. Configure and maintain instances, databases, storage, access controls, service accounts, encryption, auditing, database mail, jobs, alerts, and monitoring. Plan, implement, test, and document backup, restore, high availability, disaster recovery, database integrity, and continuity procedures. Monitor and tune database performance through query analysis, execution plans, indexing, statistics, configuration, capacity planning, and resource optimization. Design and maintain logical and physical data models, schemas, data dictionaries, tables, views, stored procedures, functions, and related database objects. Design, build, maintain, and troubleshoot data transformation and integration processes, including ETL/ELT workflows, data mapping, validation, scheduling, and error handling. Support and troubleshoot Windows Services, scheduled tasks, and application components that depend on database connectivity, data processing, or integration services. Support approved Azure services and hybrid connectivity used by Azure SQL, SQL Server, data integration, monitoring, security, storage, and automation solutions. Elicit, analyze, document, validate, and translate business requirements into secure, supportable database and data solutions. Perform incident response, root-cause analysis, remediation, change implementation, and knowledge transfer for database-related issues. Create and maintain technical documentation, operational procedures, architecture diagrams, runbooks, and Standard Operating Procedures (SOPs). Attend project and operational meetings, provide regular status updates, and submit weekly project reports and time sheets. Coach, mentor, train, and provide knowledge transfer to staff and project teams. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $75.64hr - $80.64hr Job Overview: The selected candidate must perform all tasks and complete the deliverables identified in the Statement of Work (SOW) to support enterprise Microsoft SQL Server and Azure SQL databases. SCOPE: The candidate will provide experienced Senior Database Administrator services to perform the following: Manage, monitor, maintain, and support enterprise Microsoft SQL Server and Azure SQL databases in production and non-production environments. Install, configure, patch, upgrade, and administer database platforms, instances, databases, storage, access, and security in accordance with organization standards. Perform performance monitoring and tuning, including query analysis, indexing, execution plan review, capacity planning, and resource allocation. Design, implement, test, maintain, backup, restore, high-availability, disaster recovery, and database integrity processes. Develop and maintain logical and physical data designs, database schemas, data dictionaries, stored procedures, views, functions, and related database objects. Design, develop, support, and troubleshoot data transformation and integration processes using SQL Server, Azure services, ETL/ELT tools, APIs, files, and other approved technologies. Support and troubleshoot Windows Services and scheduled processes that interact with databases, integrations, and enterprise applications. Collaborate with business and technical stakeholders to elicit, analyze, document, validate, and translate business requirements into database and data solutions. Ensure database availability, performance, security, integrity, accessibility, and compliance with organization policies and applicable regulatory standards. QUALIFICATION REQUIREMENTS FOR CONTRACTOR'S CANDIDATE CLIENT: The role requires an experienced Senior Database Administrator with the skills and experience listed below. This list is not exhaustive. Technical skills, written and verbal communication, and demonstrated experience will be the basis for evaluation. Minimum Qualifications: 5+ years of recent experience administering enterprise Microsoft SQL Server environments, including production and non-production systems of medium to high complexity. Hands-on experience administering Azure SQL Database, Azure SQL Managed Instance, or SQL Server hosted in Microsoft Azure. Demonstrated experience with database installation, configuration, patching, upgrades, security administration, monitoring, performance tuning, capacity planning, backup, recovery, and high availability. Strong experience with T-SQL, schema and physical database design, indexing, stored procedures, views, functions, execution plans, and query optimization. Experience designing and supporting data transformation and integration processes, including ETL/ELT, data mapping, validation, scheduling, and error handling. Experience supporting or troubleshooting Windows Services and scheduled processes that interact with Microsoft SQL Server, Azure SQL, Power BI, or enterprise applications. Preferred Experience: Experience with Azure services that support database, integration, monitoring, security, storage, automation, or data processing workloads. Experience eliciting, analyzing, documenting, and validating business and technical requirements with stakeholders. Experience supporting regulated or government environments and implementing role-based access, auditing, encryption, least privilege, and data protection practices. Familiarity with Azure DevOps, source control, deployment pipelines, Infrastructure as Code, PowerShell, or other database automation and release-management practices. Current Microsoft certifications relevant to Azure database administration, Azure data services, or SQL Server are preferred. EDUCATIONAL QUALIFICATIONS MEETING AT LEAST ONE OF THE FOLLOWING LEVELS: Bachelor's or master's degree in Computer Science, Information Systems, or related field; or equivalent work experience. Current Microsoft certifications relevant to Azure Database Administrator, Azure Data Engineer, Azure Solutions Architect, or related database technologies are preferred. RESPONSIBILITIES: Administer, maintain, monitor, and support enterprise Microsoft SQL Server and Azure SQL databases across development, test, staging, and production environments. Configure and maintain instances, databases, storage, access controls, service accounts, encryption, auditing, database mail, jobs, alerts, and monitoring. Plan, implement, test, and document backup, restore, high availability, disaster recovery, database integrity, and continuity procedures. Monitor and tune database performance through query analysis, execution plans, indexing, statistics, configuration, capacity planning, and resource optimization. Design and maintain logical and physical data models, schemas, data dictionaries, tables, views, stored procedures, functions, and related database objects. Design, build, maintain, and troubleshoot data transformation and integration processes, including ETL/ELT workflows, data mapping, validation, scheduling, and error handling. Support and troubleshoot Windows Services, scheduled tasks, and application components that depend on database connectivity, data processing, or integration services. Support approved Azure services and hybrid connectivity used by Azure SQL, SQL Server, data integration, monitoring, security, storage, and automation solutions. Elicit, analyze, document, validate, and translate business requirements into secure, supportable database and data solutions. Perform incident response, root-cause analysis, remediation, change implementation, and knowledge transfer for database-related issues. Create and maintain technical documentation, operational procedures, architecture diagrams, runbooks, and Standard Operating Procedures (SOPs). Attend project and operational meetings, provide regular status updates, and submit weekly project reports and time sheets. Coach, mentor, train, and provide knowledge transfer to staff and project teams. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $60.57hr - $65.57hr Job Overview: Our client is seeking an experienced SQL Database Administrator to be part of a small development team focusing on the restructuring and modernization of revenue collections systems and other related database environments. The candidate must have a strong background in database security, backup and recovery, and performance monitoring standards. Responsibilities: Establishes and maintains database performance standards; monitors system usage; analyzes database performance and performs system optimization tasks to maintain data availability and ensure system responsiveness to user queries. Devises and maintains data security and integrity standards; implements security access levels in accordance with management specifications. Diagnoses and resolves database system performance problems. Archives data; maintains archival and active records; performs data backup and recovery. Evaluates system and user needs and makes recommendations for increased system capacity. Plans and implements database conversion projects and the migration and upgrade of databases to new versions and servers. Monitors network traffic and communications usage patterns; configures or modifies network configuration to meet system demands and capacity planning needs. Required Skills, Knowledge and Abilities: Knowledge of principles and practices of database development, management, warehousing, and administration. Knowledge of hierarchical and relational database management system software programming languages. Knowledge of operating system software. Knowledge of database security practices to monitor, control, and evaluate user access, logons, permissions, and related variables. Knowledge of methods for ensuring, protecting, and resolving problems involving the security of information systems. Knowledge of archival, backup, and recovery methods. Strong hands-on experience administering Microsoft SQL Server. Experience with Azure SQL (Azure SQL Database or Managed Instance), including security administration, monitoring, and backup/recovery in Azure. Familiarity with Azure data tools such as Azure Data Factory or Azure Database Migration Service for moving data from legacy systems into SQL Server. Skill in developing database queries and generating reports. Ability to interview users and extract pertinent information for development of database query system and report generation, database model design, and upgrades. Ability to implement, control, and evaluate database management systems. Ability to prepare user documentation and train users in database capabilities and procedures for accessing data. Ability to analyze, apply logic, and solve technology problems. Ability to establish and maintain effective working relationships with vendors, management, technical co-workers, support specialists, and system users. Minimum Education and Experience Requirements: A bachelor's degree from an accredited college or university in information systems, computer science, or a related field and two years of experience in database management including performance optimization and troubleshooting, and implementing, maintaining, and controlling hierarchical or relational database management systems. Equivalencies: An equivalent combination of education and experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
11/14/2026
Full time
Job Description Job Description Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
11/13/2026
Full time
Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
11/13/2026
Full time
Description: About Sherman + Reilly Established in 1927, Sherman + Reilly is North America's leading manufacturer of transmission and distribution line-stringing equipment for the electric utility industry. From our Chattanooga headquarters, we design and build pullers, bullwheel tensioners, puller-tensioners, pilot line winders, underground pullers, reel trailers, reel stands, and stringing blocks, engineered for safety and built to last. Driven by a nearly century-long commitment to lineman safety and continuous innovation, we partner with the electric power industry to help meet the energy needs of the future. As part of Quanta Services, a leading infrastructure solutions provider for the electric power industry, we pair a nearly century-old brand with the scale and career opportunity of a large parent organization. Position Summary The Product Data Engineer (PDE) is responsible for the integrity, governance, and lifecycle management of all product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data, technical drawings, and engineering change processes. Serving as the business data owner of SolidWorks PDM Professional (DocVault), the PDE is the authoritative source for product information across Engineering, Operations, Supply Chain, and SAP - ensuring that the right data is available, accurate, and accessible at every stage of product development and production. System administration of SolidWorks PDM Professional remains with the CAD/PDM Systems Administrator in IT. Key Responsibilities Product Data Governance Own and maintain the Engineering Bill of Materials (eBOM) for all active and new products Establish and enforce part numbering standards, naming conventions, and data entry guidelines Manage the accuracy of the SAP material master as it pertains to engineering data, ensuring alignment between engineering data and operational records Govern the release and revision status of all technical drawings, specifications, and product documents within SolidWorks PDM Professional Define and be responsible for the maintenance of data quality standards across SolidWorks PDM Professional (DocVault) and SAP Engineering Change Management Serve as the process owner for the Engineering Change Order (ECO) and Engineering Change Notice (ECN) processes Coordinate cross-functional review and approval of engineering changes with Engineering, Operations, Supply Chain, and Quality Ensure controlled, documented transition of design changes into production BOMs and SAP procurement records Maintain accuracy of revision history and audit trails for all product changes within SolidWorks PDM Professional SolidWorks PDM Professional Administration Serve as the administrator of data for SolidWorks PDM Professional (DocVault), including defining requirements for folder structure and data migration Coordinate with the CAD/PDM Systems Administrator on requirements, design input, and user acceptance testing for document workflows, revision states, and approval routing within the PDM Vault Own the data requirements for, and validate the accuracy of, the integration between SolidWorks PDM Professional and SAP (BOM and material master synchronization) Coordinate with the CAD/PDM Systems Administrator on system upgrades (including acceptance testing of upgrades), backups, and performance of the PDM environment Assist IT and the CAD/PDM Systems Administrator with requirements, user acceptance testing, and rollout of planned BOM comparison and synchronization tooling between SolidWorks PDM and SAP, including defining part name and content consistency rules and training users Train and support engineering staff on SolidWorks PDM Professional data standards and data processes Establish and document DocVault data governance procedures; train users on proper modeling, drawing, and eBOM maintenance protocols The CAD/PDM Systems Administrator retains final authority over PDM system configuration, permissions, workflows, upgrades, backups, and integrations. SAP Material Master & BOM Management Serve as the functional subject matter expert for product data within SAP (Business ByDesign today, S/4HANA Public Cloud planned) Manage SAP material master data and BOM structures, as it pertains to engineering data, ensuring data integrity and consistency across plant codes Partner with IT and SAP support teams to define data standards, migration requirements, and system improvements Establish and document SAP data governance procedures; train users on proper material master and BOM maintenance protocols Cross-Functional Collaboration Serve as the primary liaison between Engineering and Operations/Supply Chain on product data matters Support New Product Development (NPD) by establishing BOM structure and SAP/PDM data readiness milestones Participate in SAP continuous improvement initiatives as the subject matter expert for product and material data Reporting & Compliance Generate reports on data quality, change order cycle times, and BOM accuracy metrics Support audits and quality system requirements (e.g., ISO 9001) as they relate to document and data control Maintain compliance with internal configuration management policies and applicable regulatory requirements Operate within defined access and segregation-of-duties controls; request any elevated system access only through IT's standard approval process Requirements: Qualifications Education Bachelor's degree in Engineering, Manufacturing Technology, Industrial Technology, or a related technical discipline required Associate's degree with significant relevant experience may be considered in lieu of a four-year degree Experience 3-7 years of experience in product data management, configuration management, or a related engineering role within a manufacturing environment Direct, hands-on experience with SolidWorks PDM Professional (DocVault) required - including advanced user experience and familiarity with vault administration and workflow concepts Demonstrated experience managing Bills of Materials and engineering change processes Direct experience working within SAP (Business ByDesign and/or S/4HANA) required; experience with SAP material master and BOM management strongly preferred Experience supporting or participating in an SAP implementation or upgrade is a significant plus; S/4HANA Public Cloud experience is especially valued Experience using and managing data in SolidWorks Electrical is a significant plus Experience using company-approved AI assistants to aid in daily tasks, consistent with company data-handling policy is a significant plus Technical Skills Proficiency reading and interpreting engineering drawings, CAD models, and technical specifications Strong understanding of BOM structures (single-level, multi-level, eBOM vs. mBOM) and SAP BOM management Working knowledge of SolidWorks (CAD) sufficient to navigate assemblies, drawings, and file relationships within the PDM vault Working knowledge of SAP material master concepts: material types, MRP views, unit of measure, procurement types, and understanding of cost rollups (costing is Finance-owned) Proficient in Microsoft Office suite, particularly Excel for data analysis, mass upload preparation (loads performed through approved, logged templates), and reporting Competencies Exceptional attention to detail and commitment to data accuracy Strong organizational and process-orientation; comfortable building and enforcing standards Effective communicator across technical and non-technical audiences Collaborative by nature with the ability to influence without direct authority Continuous improvement mindset; proactively identifies gaps and drives resolution PREFERRED QUALIFICATIONS Experience in industrial equipment, capital goods, or specialty manufacturing Familiarity with ISO 9001 document control requirements Exposure to ISA-95 manufacturing hierarchy and integration concepts (MES/SAP/PDM layers) Understanding of rental or configured-to-order product models as they affect SAP BOM and material master structure SolidWorks PDM Professional certification a plus SAP certification (ByDesign or S/4HANA) a plus APICS CPIM or similar supply chain certification a plus WORK ENVIRONMENT This position is primarily office-based within the engineering environment, with regular interaction with the manufacturing floor and IT to support data accuracy and change management activities. Occasional travel to supplier or customer sites may be required. The role requires the ability to sit and work at a computer for extended periods. Total Rewards Sherman + Reilly offers a competitive total rewards package backed by the scale of Quanta Services, designed to support your financial, physical, and professional well-being: • Competitive base salary with annual performance-based bonus eligibility. • Comprehensive medical, dental, and vision coverage. • 401(k) retirement savings plan with company match. • Generous paid time off, paid holidays, and company-paid life and disability insurance. . click apply for full job details
Boaters World Manufacturing Group
Chocowinity, North Carolina
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
11/02/2026
Full time
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
10/05/2026
Full time
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
10/02/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
Job Description Job Description Engineer, Design Verification Test - 100% Onsite, Boulder, Colorado Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful with a culture that is casual and friendly. This is a Full Time, On Site Direct Hire Exempt Position The Engineer, Design Verification Test is responsible for validation of emerging markets storage solutions. Day-to-day activities may include: Designing functional test plans and test cases using a variety of technologies that are precise, accurate, repeatable, maintainable, and clean. Executing functional test cases, tracking, and issue reporting Performing root cause analysis on issues found to develop regression tests. Working closely with Engineering development departments within Spectra to facilitate the transfer of knowledge to the Test group for new projects and products. Effectively communicating with other development groups to provide all necessary information needed to fix the bugs found. Qualifications: Excellent written and verbal communication skills. Demonstrate ability to communicate clearly and professionally. Strong analytical, diagnosis, and troubleshooting skills. 5+ years of industry experience. Experience with basic System Administrator for Windows, UNIX, and Linux. Ability to work in an Agile environment where requirements and priorities can change very quickly. Excellent multitasking skills and attention to detail. A strong work ethic, the ability to work independently with little supervision and share workload in team settings. A cover letter -Tell us why you are right for the job, and why the job is right for you. Preferred: Degree in Engineering, or a related technical/business field or 7 years of equivalent experience. Experience with HW and SW integrated solutions, particularly in enterprise data storage. Ability to use scripting languages to increase efficiency of the testing Lab design (Network, Racks, Power, and Cabling) Lab inventory management. SAS and NVMe disk and JBOD knowledge and experience. Switch (Ethernet, SAS, Fibre Channel) and Hypervisor (VMware, Proxmox, etc.) knowledge and experience. Tape drive, library knowledge and experience. Storage protocol (S3 Object, NAS, SCSI, SAS, Tape) knowledge and experience. Cloud knowledge and experience. Compensation - $100,000-$130,000/ year. While this salary range is a good faith and reasonable estimate, a candidate's actual salary will be competitive based on a variety of factors including the candidate's knowledge, skills, and experience within the range. Candidates must reside within commuting distance of our Boulder, CO office. Relocation assistance is not available. Only local candidates will be considered Candidate AI Usage Policy: AI is a part of our daily work at Spectra, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. . Benefits Medical, dental, and vision insurance 401(k) with company matching Health Savings Account and Flexible Spending Account options Short-term and long-term disability insurance Employee Assistance Program Paid vacation, holidays, and sick time Educational reimbursement Application Window: Applications will be accepted until 10/1/2026 WHY SPECTRA? Located in the foothills of the Rocky Mountains in Boulder, Colorado, Spectra is an entrepreneurial, private company with more than 40 years of proven success preserving, protecting and defending the world's data. Spectra offers a challenging, flexible and creative work environment. Our culture is one that drives personal opportunity and advancement and rewards high performance while maintaining a high-quality work-life balance. We offer a casual, hybrid work environment with ample opportunity to learn and grow within the company. Work out on your own or with our trainer at one of the on-campus gyms; grab lunch or snacks onsite or challenge the CEO to a game of pinball; and grow your career with peers who are second to none. SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYER Spectra is committed to recruiting and retaining a diverse and inclusive workforce. We are proud to be an Equal Opportunity Employer, and we never discriminate against applicants or employees on the basis of age, color, disability, gender, gender identity, gender expression, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other characteristics protected by applicable law
09/30/2026
Full time
Job Description Job Description Engineer, Design Verification Test - 100% Onsite, Boulder, Colorado Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful with a culture that is casual and friendly. This is a Full Time, On Site Direct Hire Exempt Position The Engineer, Design Verification Test is responsible for validation of emerging markets storage solutions. Day-to-day activities may include: Designing functional test plans and test cases using a variety of technologies that are precise, accurate, repeatable, maintainable, and clean. Executing functional test cases, tracking, and issue reporting Performing root cause analysis on issues found to develop regression tests. Working closely with Engineering development departments within Spectra to facilitate the transfer of knowledge to the Test group for new projects and products. Effectively communicating with other development groups to provide all necessary information needed to fix the bugs found. Qualifications: Excellent written and verbal communication skills. Demonstrate ability to communicate clearly and professionally. Strong analytical, diagnosis, and troubleshooting skills. 5+ years of industry experience. Experience with basic System Administrator for Windows, UNIX, and Linux. Ability to work in an Agile environment where requirements and priorities can change very quickly. Excellent multitasking skills and attention to detail. A strong work ethic, the ability to work independently with little supervision and share workload in team settings. A cover letter -Tell us why you are right for the job, and why the job is right for you. Preferred: Degree in Engineering, or a related technical/business field or 7 years of equivalent experience. Experience with HW and SW integrated solutions, particularly in enterprise data storage. Ability to use scripting languages to increase efficiency of the testing Lab design (Network, Racks, Power, and Cabling) Lab inventory management. SAS and NVMe disk and JBOD knowledge and experience. Switch (Ethernet, SAS, Fibre Channel) and Hypervisor (VMware, Proxmox, etc.) knowledge and experience. Tape drive, library knowledge and experience. Storage protocol (S3 Object, NAS, SCSI, SAS, Tape) knowledge and experience. Cloud knowledge and experience. Compensation - $100,000-$130,000/ year. While this salary range is a good faith and reasonable estimate, a candidate's actual salary will be competitive based on a variety of factors including the candidate's knowledge, skills, and experience within the range. Candidates must reside within commuting distance of our Boulder, CO office. Relocation assistance is not available. Only local candidates will be considered Candidate AI Usage Policy: AI is a part of our daily work at Spectra, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. . Benefits Medical, dental, and vision insurance 401(k) with company matching Health Savings Account and Flexible Spending Account options Short-term and long-term disability insurance Employee Assistance Program Paid vacation, holidays, and sick time Educational reimbursement Application Window: Applications will be accepted until 10/1/2026 WHY SPECTRA? Located in the foothills of the Rocky Mountains in Boulder, Colorado, Spectra is an entrepreneurial, private company with more than 40 years of proven success preserving, protecting and defending the world's data. Spectra offers a challenging, flexible and creative work environment. Our culture is one that drives personal opportunity and advancement and rewards high performance while maintaining a high-quality work-life balance. We offer a casual, hybrid work environment with ample opportunity to learn and grow within the company. Work out on your own or with our trainer at one of the on-campus gyms; grab lunch or snacks onsite or challenge the CEO to a game of pinball; and grow your career with peers who are second to none. SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYER Spectra is committed to recruiting and retaining a diverse and inclusive workforce. We are proud to be an Equal Opportunity Employer, and we never discriminate against applicants or employees on the basis of age, color, disability, gender, gender identity, gender expression, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other characteristics protected by applicable law
Job Description Job Description Top Skills: LMS Administration Inventory Management Instructional Design Essential Duties and Responsibilities Learning Management System Administration Administer, maintain, and optimize the Learning Management System (LMS). Manage user accounts, learning assignments, certifications, and learning paths. Maintain system integrity, troubleshoot issues, and coordinate vendor support. Support system upgrades, testing, and implementation of new functionality. Reporting and Analytics Develop recurring and ad hoc reports and executive dashboards. Monitor compliance, certifications, and learning effectiveness. Analyze data and provide recommendations to improve business performance. Learning Content Development Design and maintain eLearning, job aids, guides, assessments, and knowledge articles. Ensure learning content reflects current operational processes and adult learning principles. Business Communications Develop professional communications for frontline agents, supervisors, managers, and leadership. Prepare operational announcements, policy updates, training notifications, and change management communications. Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging Operational Support Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives. Provide consultation and performance support across all levels of the contact center. Device Inventory Management Maintain accurate device inventory records. Perform monthly and annual inventory reconciliations. Coordinate equipment assignments, returns, audits, and lifecycle management. Minimum Qualifications Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience. Three (3) to five (5) years of experience administering a Learning Management System. Three (3) to five (5) years of experience supporting a contact center environment. Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Excellent written, verbal, organizational, analytical, and project management skills. Preferred Qualifications Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms. Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools. Knowledge of adult learning theory, instructional design, and change management. Experience supporting technical support or customer care organizations. Core Competencies Learning Management Systems Administration Business Communication Instructional Design and Content Development Reporting and Data Analytics Project Management Contact Center Operations Expertise Continuous Improvement Collaboration and Stakeholder Management Performance Expectations Maintain accurate LMS records and high system availability. Deliver timely executive reporting and actionable analytics. Publish clear, professional communications that support operational readiness. Complete monthly and annual device inventory reconciliations with high accuracy. Support operational initiatives that improve employee capability and customer experience
09/29/2026
Full time
Job Description Job Description Top Skills: LMS Administration Inventory Management Instructional Design Essential Duties and Responsibilities Learning Management System Administration Administer, maintain, and optimize the Learning Management System (LMS). Manage user accounts, learning assignments, certifications, and learning paths. Maintain system integrity, troubleshoot issues, and coordinate vendor support. Support system upgrades, testing, and implementation of new functionality. Reporting and Analytics Develop recurring and ad hoc reports and executive dashboards. Monitor compliance, certifications, and learning effectiveness. Analyze data and provide recommendations to improve business performance. Learning Content Development Design and maintain eLearning, job aids, guides, assessments, and knowledge articles. Ensure learning content reflects current operational processes and adult learning principles. Business Communications Develop professional communications for frontline agents, supervisors, managers, and leadership. Prepare operational announcements, policy updates, training notifications, and change management communications. Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging Operational Support Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives. Provide consultation and performance support across all levels of the contact center. Device Inventory Management Maintain accurate device inventory records. Perform monthly and annual inventory reconciliations. Coordinate equipment assignments, returns, audits, and lifecycle management. Minimum Qualifications Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience. Three (3) to five (5) years of experience administering a Learning Management System. Three (3) to five (5) years of experience supporting a contact center environment. Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint. Excellent written, verbal, organizational, analytical, and project management skills. Preferred Qualifications Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms. Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools. Knowledge of adult learning theory, instructional design, and change management. Experience supporting technical support or customer care organizations. Core Competencies Learning Management Systems Administration Business Communication Instructional Design and Content Development Reporting and Data Analytics Project Management Contact Center Operations Expertise Continuous Improvement Collaboration and Stakeholder Management Performance Expectations Maintain accurate LMS records and high system availability. Deliver timely executive reporting and actionable analytics. Publish clear, professional communications that support operational readiness. Complete monthly and annual device inventory reconciliations with high accuracy. Support operational initiatives that improve employee capability and customer experience
Job Description Job Description P osition Summary: The Learning and Talent Management Systems Administrator owns Knight-Swift Supply Chain's (KSSC) enterprise talent technology end to end - leading the implementation, configuration, administration, and continuous improvement of Cornerstone Learning, Performance, Succession, and Talent Marketplace modules. This role is the single accountable owner for the platform that carries the Talent Portfolio into every facility, turning talent programs into consistent, measurable, and auditable experiences for every Team Member regardless of site, shift, or role. Beyond implementation, the Administrator sustains the system as a living business capability - managing the annual talent cycle, maintaining data integrity and security, building the reporting that leaders use to make talent decisions, and evolving the platform as the organization grows. Partnering closely with Talent Management, Human Resources, Business Excellence, and Information Technology this role translates business needs into system solutions and protects the quality, accuracy, and usability of the talent data KSSC relies on, bringing Ownership and Quality to life in the systems that support our people. Essential Duties and Responsibilities: Serves as system administrator and functional owner for Cornerstone across all modules -Learning, Performance, Succession, and Talent Marketplace- owning end-to-end configuration, maintenance, and continuous improvement. Leads day-to-day execution of the Cornerstone implementation in partnership with the vendor implementation team, Talent Management, Human Resources, Information Technology, andBusiness Excellence, managing configuration workbooks,buildingtasks, testing cycles, issue logs, and go-live readiness against the project plan. Configures andmaintainssystem architecture including organizational units, position and location hierarchies, user records, permissions, security roles, workflows, approval paths,emailtemplatesand business rules so that access and reporting accurately reflect KSSC's structure across all facilities and regions. Owns data governance for the platform: data mapping, loads, validation, audits, and ongoing integrity monitoring across employee, learning, performance, and succession records. Builds, tests, andmaintainsintegrations between Cornerstone and the core HRIS, single sign-on, content providers, and downstream reporting environments in partnership with Information Technology. Designs, builds, andmaintainsstandard and ad hoc reports and dashboards that give leaders visibility into completion, compliance, competency, performance, and succession data, turning system data into decision-ready insight. Manages the learning catalog end to end, including course loading, curricula, learning objects, versioning, assignments, prerequisites, certifications, recurrence, and retirement, along with SCORM/AICC/xAPIpublishing and troubleshooting. Administers assignment logic and automation such as dynamic groups, learning assignments, notifications, reminders, and escalations to reduce manual administration for Talent Management, Human Resources, andPeople Leaders. Owns the annualtalent cyclewithin the system - goal periods, check-ins, mid-year and annual reviews, development plans, talent review sessions, and succession planning events - configuring, launching,monitoring, and closing each cycle. Serves as tier-one support for system users, troubleshooting issues, resolving tickets, managing escalations with the vendor, andmaintaininga knowledge base of resolutions and known issues. Partners with Talent Management to develop and deliver end-user training and enablement for system administrators, People Leaders, HRPartners, andTeam Members, including quick reference guides, job aids, and virtual sessions that drive adoption at go-live and beyond. Owns release management by evaluating scheduled vendor releases, testing new functionality in a staging environment, assessing organizational impact, and communicating and deploying changes. Partners with the Instructional Design team to ensure learning content is built, published, tracked, and reported to standard, protecting design capacity to focus on content quality rather than system administration. Maintains system documentation, standard operating procedures, configuration records, and audit trails to support internal governance, ISO 9001 documentation requirements, and customer or regulatory audits. Monitors adoption andutilizationdata and recommends configuration, process, or communication changes that improve engagement and realize return on the platform investment. Partners with Talent Management leadership to translate business needs into system solutions and to build andmaintaina multi-year talent technology roadmap. Stays current with Cornerstone product capability, talent technology trends, and data privacy and security best practices. Required Qualifications: Bachelor's degree in Human Resources, Information Systems, Business, Education, or related field preferred; equivalent work experience considered. 5+ years of experience administering an enterprise learning or talent management system (Cornerstone strongly preferred), including direct involvement inimplementation, migration, or major module launch. Demonstrated experience configuring system security, permission sets, organizational hierarchies, workflows, approval routing, and automated assignment logic. Strong reporting and data analysis skills, including building custom reports and dashboards,validatingdata integrity, and presenting findings to leadership; advanced Excelproficiencyrequired. Experience publishing and troubleshooting SCORM, AICC, orxAPIcontent; familiarity with authoring tools such as Articulate 360 preferred. Experience supporting system integrations with HRIS and single sign-on platforms in partnership with Information Technology. Project management skills with proven ability to manage concurrent workstreams, timelines, dependencies, and vendor relationships. Strong troubleshooting and problem-solving skills, high attention to detail, and comfort owning ambiguity in a build-from-scratch environment. Excellent communication skills with the ability to translate technical system concepts for non-technical audiences ranging from Warehouse Team Members to Executive Leadership. Ability to develop and deliver end-user training, job aids, and system documentation. Experience in warehousing,logistics, manufacturing, or a similar multi-site operational environment preferred. Bilingual (English/Spanish) preferred. Physical Demands: Primarily sedentary work with extended periods of computer use. Occasionally required to lift and transport equipment or training materials (up to 25lbs). Work Environment: Primarily office- basedwithoccasional time on the warehouse floor to understand operational context and support end users. Travel Requirements: Limited travelrequired,approximatelyupto10% of thetime,for go-live support, administrator training, or system rollout activities. Equipment Used: Standard office equipment (computer, phone, printer). Talent Management System (Cornerstone), authoring tools, Microsoft 365 and SharePoint, and virtual meeting platforms (e.g., MS Teams). Supervisory Responsibilities: None. Serves as the functional owner of theLearningandTalent Management System and works cross-functionally with Talent Management, Human Resources, Information Technology, and Operations. Why You'll Love Working with Us: Health Coverage That Starts Fast- Medical, Dental & Vision kicks in the first of the month after just30 days. Smile on Us- We're covering your dental premiums for all of 2026! Security You Can Count On- Paid Life Insurance + 401(k) with company match. Time Off from Day One- PTO, holidays, and 2 floating holidays for flexibility. Weekly Paychecks- Because waiting is overrated. Invest in YOU- Full tuition grants & tuition reimbursement. Celebrate Success- Quarterly performance bonuses. Hayes Company/Knight Swift Supply Chain is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
09/29/2026
Full time
Job Description Job Description P osition Summary: The Learning and Talent Management Systems Administrator owns Knight-Swift Supply Chain's (KSSC) enterprise talent technology end to end - leading the implementation, configuration, administration, and continuous improvement of Cornerstone Learning, Performance, Succession, and Talent Marketplace modules. This role is the single accountable owner for the platform that carries the Talent Portfolio into every facility, turning talent programs into consistent, measurable, and auditable experiences for every Team Member regardless of site, shift, or role. Beyond implementation, the Administrator sustains the system as a living business capability - managing the annual talent cycle, maintaining data integrity and security, building the reporting that leaders use to make talent decisions, and evolving the platform as the organization grows. Partnering closely with Talent Management, Human Resources, Business Excellence, and Information Technology this role translates business needs into system solutions and protects the quality, accuracy, and usability of the talent data KSSC relies on, bringing Ownership and Quality to life in the systems that support our people. Essential Duties and Responsibilities: Serves as system administrator and functional owner for Cornerstone across all modules -Learning, Performance, Succession, and Talent Marketplace- owning end-to-end configuration, maintenance, and continuous improvement. Leads day-to-day execution of the Cornerstone implementation in partnership with the vendor implementation team, Talent Management, Human Resources, Information Technology, andBusiness Excellence, managing configuration workbooks,buildingtasks, testing cycles, issue logs, and go-live readiness against the project plan. Configures andmaintainssystem architecture including organizational units, position and location hierarchies, user records, permissions, security roles, workflows, approval paths,emailtemplatesand business rules so that access and reporting accurately reflect KSSC's structure across all facilities and regions. Owns data governance for the platform: data mapping, loads, validation, audits, and ongoing integrity monitoring across employee, learning, performance, and succession records. Builds, tests, andmaintainsintegrations between Cornerstone and the core HRIS, single sign-on, content providers, and downstream reporting environments in partnership with Information Technology. Designs, builds, andmaintainsstandard and ad hoc reports and dashboards that give leaders visibility into completion, compliance, competency, performance, and succession data, turning system data into decision-ready insight. Manages the learning catalog end to end, including course loading, curricula, learning objects, versioning, assignments, prerequisites, certifications, recurrence, and retirement, along with SCORM/AICC/xAPIpublishing and troubleshooting. Administers assignment logic and automation such as dynamic groups, learning assignments, notifications, reminders, and escalations to reduce manual administration for Talent Management, Human Resources, andPeople Leaders. Owns the annualtalent cyclewithin the system - goal periods, check-ins, mid-year and annual reviews, development plans, talent review sessions, and succession planning events - configuring, launching,monitoring, and closing each cycle. Serves as tier-one support for system users, troubleshooting issues, resolving tickets, managing escalations with the vendor, andmaintaininga knowledge base of resolutions and known issues. Partners with Talent Management to develop and deliver end-user training and enablement for system administrators, People Leaders, HRPartners, andTeam Members, including quick reference guides, job aids, and virtual sessions that drive adoption at go-live and beyond. Owns release management by evaluating scheduled vendor releases, testing new functionality in a staging environment, assessing organizational impact, and communicating and deploying changes. Partners with the Instructional Design team to ensure learning content is built, published, tracked, and reported to standard, protecting design capacity to focus on content quality rather than system administration. Maintains system documentation, standard operating procedures, configuration records, and audit trails to support internal governance, ISO 9001 documentation requirements, and customer or regulatory audits. Monitors adoption andutilizationdata and recommends configuration, process, or communication changes that improve engagement and realize return on the platform investment. Partners with Talent Management leadership to translate business needs into system solutions and to build andmaintaina multi-year talent technology roadmap. Stays current with Cornerstone product capability, talent technology trends, and data privacy and security best practices. Required Qualifications: Bachelor's degree in Human Resources, Information Systems, Business, Education, or related field preferred; equivalent work experience considered. 5+ years of experience administering an enterprise learning or talent management system (Cornerstone strongly preferred), including direct involvement inimplementation, migration, or major module launch. Demonstrated experience configuring system security, permission sets, organizational hierarchies, workflows, approval routing, and automated assignment logic. Strong reporting and data analysis skills, including building custom reports and dashboards,validatingdata integrity, and presenting findings to leadership; advanced Excelproficiencyrequired. Experience publishing and troubleshooting SCORM, AICC, orxAPIcontent; familiarity with authoring tools such as Articulate 360 preferred. Experience supporting system integrations with HRIS and single sign-on platforms in partnership with Information Technology. Project management skills with proven ability to manage concurrent workstreams, timelines, dependencies, and vendor relationships. Strong troubleshooting and problem-solving skills, high attention to detail, and comfort owning ambiguity in a build-from-scratch environment. Excellent communication skills with the ability to translate technical system concepts for non-technical audiences ranging from Warehouse Team Members to Executive Leadership. Ability to develop and deliver end-user training, job aids, and system documentation. Experience in warehousing,logistics, manufacturing, or a similar multi-site operational environment preferred. Bilingual (English/Spanish) preferred. Physical Demands: Primarily sedentary work with extended periods of computer use. Occasionally required to lift and transport equipment or training materials (up to 25lbs). Work Environment: Primarily office- basedwithoccasional time on the warehouse floor to understand operational context and support end users. Travel Requirements: Limited travelrequired,approximatelyupto10% of thetime,for go-live support, administrator training, or system rollout activities. Equipment Used: Standard office equipment (computer, phone, printer). Talent Management System (Cornerstone), authoring tools, Microsoft 365 and SharePoint, and virtual meeting platforms (e.g., MS Teams). Supervisory Responsibilities: None. Serves as the functional owner of theLearningandTalent Management System and works cross-functionally with Talent Management, Human Resources, Information Technology, and Operations. Why You'll Love Working with Us: Health Coverage That Starts Fast- Medical, Dental & Vision kicks in the first of the month after just30 days. Smile on Us- We're covering your dental premiums for all of 2026! Security You Can Count On- Paid Life Insurance + 401(k) with company match. Time Off from Day One- PTO, holidays, and 2 floating holidays for flexibility. Weekly Paychecks- Because waiting is overrated. Invest in YOU- Full tuition grants & tuition reimbursement. Celebrate Success- Quarterly performance bonuses. Hayes Company/Knight Swift Supply Chain is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Job Description Job Description About the Company : Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America aims to provide sustainable and reliable energy solutions to meet the growing demand for clean power and is known for its commitment to innovation, high-quality standards, and exceptional customer service. Security Engineer - Network & Identity: The Security Engineer (Network & Identity) is a hands-on engineering role within the IT team responsible for designing, implementing, securing, and automating Sungrow USA's network security, PKI and certificate management, and identity & access infrastructure across on-premises, cloud, and SaaS environments. This role serves as the technical owner for network security architecture, cryptographic services, certificate lifecycle management, authentication, and access controls. The position focuses on Zero Trust security, network segmentation, certificate-based authentication, and identity protection to reduce organizational risk and enable secure business operations and platform ownership rather than SOC operations, threat monitoring, or incident response. Essential Duties and Responsibilities: Network Security Design, implement, and maintain secure enterprise network architectures across corporate offices, data centers, cloud platforms, and remote workforce environments. Architect network segmentation, Zero Trust access controls, and secure connectivity standards using Fortinet and Zscaler security solutions. Develop and maintain Zero Trust architectures across network, identity, endpoint, application, and cloud environments. Design and administer secure remote access using Zscaler Private Access, VPN technologies, and identity-aware access controls. Manage firewall policies, network security controls, routing security, DNS security, and hybrid-cloud connectivity. Design and support Network Access Control architectures using IEEE 802.1X, RADIUS, and certificate-based authentication. Assess network security posture, develop remediation plans, and drive continuous security improvements. Cryptography, PKI & Certificate Management Own the enterprise PKI, cryptography, and certificate lifecycle management architecture, standards, and governance program. Design and manage certificate-based authentication and machine identity solutions for users, devices, servers, applications, cloud workloads, and network infrastructure across Azure, AWS, and hybrid environments. Implement and maintain certificate lifecycle automation using Microsoft Cloud PKI, Keyfactor, CyberArk Certificate Manager, EJBCA, DigiCert, AppViewX, or comparable platforms. Manage certificate issuance, enrollment, discovery, deployment, monitoring, renewal, revocation, auditing, and compliance across the enterprise. Design and support cryptographic services and certificate-based security controls, including TLS/mTLS, code signing, PKI trust hierarchies, certificate-based authentication, SCEP, PKCS, and machine identities. Establish PKI and cryptographic standards, key management practices, and security controls to support Zero Trust, regulatory compliance, and enterprise security requirements. Troubleshoot and resolve complex certificate, cryptographic, trust chain, authentication, and secure communications issues across enterprise systems and applications. Identity & Access Define authentication and authorization standards for workforce, partner, application, service, and machine identities. Design, implement, and maintain Microsoft Entra ID architecture, tenant governance, and identity security controls. Develop, test, and enforce Conditional Access policies and Zero Trust access controls. Implement and maintain MFA, passwordless authentication, phishing-resistant authentication, and Microsoft Entra ID Protection capabilities. Design and support enterprise SSO and federation integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM. Implement least-privilege and risk-based access models across enterprise platforms. Administer RBAC, administrative separation, Microsoft Entra Privileged Identity Management, and least-privilege access controls. Govern application registrations, service principals, enterprise applications, API permissions, and managed identities. Support B2B collaboration, guest-user governance, external workforce access, and third-party identity integrations. Design and implement security controls across Microsoft Azure and AWS environments. Apply least privilege, RBAC, encryption, secrets management, and secure configuration standards to on-prem and cloud resources. Automate identity provisioning and deprovisioning, access governance, certificate management, configuration validation, and security operations. Create reusable secure-by-default templates and reduce manual administration through automation and orchestration Conduct access reviews, entitlement certifications, and identity governance activities. Education or Desired License and Certificates: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent professional experience. Microsoft Certified: Identity and Access Administrator Associate (SC-300) preferred. Microsoft Certified: Azure Security Engineer Associate (AZ-500) preferred. CCNA, Fortinet, Zscaler, AWS Security, CISSP, CISM, Terraform, or relevant PKI certification preferred Preferred Experience & Qualifications: 5+ years of experience in security engineering, identity & access management (IAM), network security, cloud security, or a related enterprise IT discipline. Hands-on experience with Microsoft Entra ID, including Conditional Access, MFA, SSO, Identity Protection, PIM, RBAC, identity governance, and modern authentication protocols (SAML, OAuth, OpenID Connect, SCIM). Experience designing, implementing, and securing enterprise identity, privileged access, and machine identity solutions across hybrid and multi-cloud environments. Hands-on experience with Fortinet, Zscaler (ZIA/ZPA), Zero Trust architectures, least-privilege access models, and network security controls. Experience designing and operating enterprise PKI, certificate lifecycle management, certificate-based authentication, and machine identity platforms such as Keyfactor, DigiCert, EJBCA, AppViewX, CyberArk Certificate Manager, or similar solutions. Experience securing Azure and AWS environments, including identity, networking, encryption, secrets management, logging, and security monitoring. Experience with PAM and IGA platforms such as CyberArk, Delinea, BeyondTrust, SailPoint, Saviynt, or similar technologies. Experience integrating identity, network, cloud, and security telemetry with SIEM and security operations platforms. Strong automation and Infrastructure as Code skills using PowerShell, Python, Microsoft Graph API, REST APIs, Terraform, or similar technologies. Strong troubleshooting skills across authentication, federation, certificates, PKI, network security, cloud access, application integrations, and enterprise identity services. Knowledge of cybersecurity and compliance frameworks including SOC 2, ISO/IEC 27001, NIST CSF, NIST 800-63, CIS Controls, Zero Trust, and NERC CIP. Competencies: Mandarin fluency preferred but not required. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication, stakeholder management, and technical documentation skills. Strong organization, attention to detail, initiative, and ownership. Ability to balance security, reliability, usability, scalability, and business requirements. Proactive approach to automation, standardization, and continuous improvement. Travel 5%-20% Work Location and Status: Full time, Hybrid at any Sungrow USA office in Phoenix, Costa Mesa, or Houston No visa sponsorship Compensation: Compensation commensurate with experience Competitive salary and annual bonus eligibility Comprehensive benefits package including health, dental, vision, and retirement plans Strong personal and company growth opportunities Sungrow is an equal opportunity employer. Due to strong interest in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.
09/28/2026
Full time
Job Description Job Description About the Company : Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America aims to provide sustainable and reliable energy solutions to meet the growing demand for clean power and is known for its commitment to innovation, high-quality standards, and exceptional customer service. Security Engineer - Network & Identity: The Security Engineer (Network & Identity) is a hands-on engineering role within the IT team responsible for designing, implementing, securing, and automating Sungrow USA's network security, PKI and certificate management, and identity & access infrastructure across on-premises, cloud, and SaaS environments. This role serves as the technical owner for network security architecture, cryptographic services, certificate lifecycle management, authentication, and access controls. The position focuses on Zero Trust security, network segmentation, certificate-based authentication, and identity protection to reduce organizational risk and enable secure business operations and platform ownership rather than SOC operations, threat monitoring, or incident response. Essential Duties and Responsibilities: Network Security Design, implement, and maintain secure enterprise network architectures across corporate offices, data centers, cloud platforms, and remote workforce environments. Architect network segmentation, Zero Trust access controls, and secure connectivity standards using Fortinet and Zscaler security solutions. Develop and maintain Zero Trust architectures across network, identity, endpoint, application, and cloud environments. Design and administer secure remote access using Zscaler Private Access, VPN technologies, and identity-aware access controls. Manage firewall policies, network security controls, routing security, DNS security, and hybrid-cloud connectivity. Design and support Network Access Control architectures using IEEE 802.1X, RADIUS, and certificate-based authentication. Assess network security posture, develop remediation plans, and drive continuous security improvements. Cryptography, PKI & Certificate Management Own the enterprise PKI, cryptography, and certificate lifecycle management architecture, standards, and governance program. Design and manage certificate-based authentication and machine identity solutions for users, devices, servers, applications, cloud workloads, and network infrastructure across Azure, AWS, and hybrid environments. Implement and maintain certificate lifecycle automation using Microsoft Cloud PKI, Keyfactor, CyberArk Certificate Manager, EJBCA, DigiCert, AppViewX, or comparable platforms. Manage certificate issuance, enrollment, discovery, deployment, monitoring, renewal, revocation, auditing, and compliance across the enterprise. Design and support cryptographic services and certificate-based security controls, including TLS/mTLS, code signing, PKI trust hierarchies, certificate-based authentication, SCEP, PKCS, and machine identities. Establish PKI and cryptographic standards, key management practices, and security controls to support Zero Trust, regulatory compliance, and enterprise security requirements. Troubleshoot and resolve complex certificate, cryptographic, trust chain, authentication, and secure communications issues across enterprise systems and applications. Identity & Access Define authentication and authorization standards for workforce, partner, application, service, and machine identities. Design, implement, and maintain Microsoft Entra ID architecture, tenant governance, and identity security controls. Develop, test, and enforce Conditional Access policies and Zero Trust access controls. Implement and maintain MFA, passwordless authentication, phishing-resistant authentication, and Microsoft Entra ID Protection capabilities. Design and support enterprise SSO and federation integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM. Implement least-privilege and risk-based access models across enterprise platforms. Administer RBAC, administrative separation, Microsoft Entra Privileged Identity Management, and least-privilege access controls. Govern application registrations, service principals, enterprise applications, API permissions, and managed identities. Support B2B collaboration, guest-user governance, external workforce access, and third-party identity integrations. Design and implement security controls across Microsoft Azure and AWS environments. Apply least privilege, RBAC, encryption, secrets management, and secure configuration standards to on-prem and cloud resources. Automate identity provisioning and deprovisioning, access governance, certificate management, configuration validation, and security operations. Create reusable secure-by-default templates and reduce manual administration through automation and orchestration Conduct access reviews, entitlement certifications, and identity governance activities. Education or Desired License and Certificates: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent professional experience. Microsoft Certified: Identity and Access Administrator Associate (SC-300) preferred. Microsoft Certified: Azure Security Engineer Associate (AZ-500) preferred. CCNA, Fortinet, Zscaler, AWS Security, CISSP, CISM, Terraform, or relevant PKI certification preferred Preferred Experience & Qualifications: 5+ years of experience in security engineering, identity & access management (IAM), network security, cloud security, or a related enterprise IT discipline. Hands-on experience with Microsoft Entra ID, including Conditional Access, MFA, SSO, Identity Protection, PIM, RBAC, identity governance, and modern authentication protocols (SAML, OAuth, OpenID Connect, SCIM). Experience designing, implementing, and securing enterprise identity, privileged access, and machine identity solutions across hybrid and multi-cloud environments. Hands-on experience with Fortinet, Zscaler (ZIA/ZPA), Zero Trust architectures, least-privilege access models, and network security controls. Experience designing and operating enterprise PKI, certificate lifecycle management, certificate-based authentication, and machine identity platforms such as Keyfactor, DigiCert, EJBCA, AppViewX, CyberArk Certificate Manager, or similar solutions. Experience securing Azure and AWS environments, including identity, networking, encryption, secrets management, logging, and security monitoring. Experience with PAM and IGA platforms such as CyberArk, Delinea, BeyondTrust, SailPoint, Saviynt, or similar technologies. Experience integrating identity, network, cloud, and security telemetry with SIEM and security operations platforms. Strong automation and Infrastructure as Code skills using PowerShell, Python, Microsoft Graph API, REST APIs, Terraform, or similar technologies. Strong troubleshooting skills across authentication, federation, certificates, PKI, network security, cloud access, application integrations, and enterprise identity services. Knowledge of cybersecurity and compliance frameworks including SOC 2, ISO/IEC 27001, NIST CSF, NIST 800-63, CIS Controls, Zero Trust, and NERC CIP. Competencies: Mandarin fluency preferred but not required. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication, stakeholder management, and technical documentation skills. Strong organization, attention to detail, initiative, and ownership. Ability to balance security, reliability, usability, scalability, and business requirements. Proactive approach to automation, standardization, and continuous improvement. Travel 5%-20% Work Location and Status: Full time, Hybrid at any Sungrow USA office in Phoenix, Costa Mesa, or Houston No visa sponsorship Compensation: Compensation commensurate with experience Competitive salary and annual bonus eligibility Comprehensive benefits package including health, dental, vision, and retirement plans Strong personal and company growth opportunities Sungrow is an equal opportunity employer. Due to strong interest in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2026! Belay Technologies is seeking a Configuration Management (HPCOS) to join our intel group. Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Responsibilities: Work on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems Uses or recommends automated CM tools to implement CM policies and procedures Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life Perform change control and configuration audits Provide Configuration Management support to the HPC Operations and Sustainment organization, specifically in support of the Y33 Configuration/Change Engineering Review Board (CERB) and lower-level Y33 Configuration Management Control Boards (CCBs ) Assist the CERB Chair in providing comprehensive quality assurance and configuration management for all HPC Systems Serve as an advisor to (or non-voting member of) Y33CERB and CCBs Facilitate the management of software and hardware Configuration Items (CIs) Participate in the creation, update, and/review of Configuration Management (CM) Plans, and other associated documents Implement hardware and software version control processes, policies and procedures Assist in maturing the Y33 request for change (RFC) processes across the CERB and CCBs Candidates should have the following qualifications: TS/SCI Clearance with polygraph Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree A master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6) If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $130,000 to $200,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR qT0sMpgVFm
09/26/2026
Full time
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2026! Belay Technologies is seeking a Configuration Management (HPCOS) to join our intel group. Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems. Uses or recommends automated CM tools to implement CM policies and procedures. Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system. Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life. Perform change control and configuration audits. Responsibilities: Work on developmental and operational teams to create and maintain configuration baselines (development, test, production, etc.) supporting developmental and operational systems Uses or recommends automated CM tools to implement CM policies and procedures Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system Implement CM discipline for the entire life cycle of systems from initial requirements/capabilities baselines to system end-of-life Perform change control and configuration audits Provide Configuration Management support to the HPC Operations and Sustainment organization, specifically in support of the Y33 Configuration/Change Engineering Review Board (CERB) and lower-level Y33 Configuration Management Control Boards (CCBs ) Assist the CERB Chair in providing comprehensive quality assurance and configuration management for all HPC Systems Serve as an advisor to (or non-voting member of) Y33CERB and CCBs Facilitate the management of software and hardware Configuration Items (CIs) Participate in the creation, update, and/review of Configuration Management (CM) Plans, and other associated documents Implement hardware and software version control processes, policies and procedures Assist in maturing the Y33 request for change (RFC) processes across the CERB and CCBs Candidates should have the following qualifications: TS/SCI Clearance with polygraph Eight (8) years' experience as a CM in programs and contracts of similar scope, type, and complexity is required Bachelor's degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a bachelor's degree A master's degree may be substituted for two (2) years of experience, thereby reducing the total years of experience to six (6) If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $130,000 to $200,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR qT0sMpgVFm