17 jobs found

Position Title: Senior Systems Engineer Description: Senior Systems Engineer (Infrastructure) Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) Position Summary The Senior Systems Engineer is responsible for the design, implementation, administration, and support of Penske Logistics' enterprise infrastructure environment, including server, storage, virtualization, cloud, and backup technologies. This role provides day-to-day operational support for both Windows and Linux server platforms while ensuring high availability, performance, scalability, and security across enterprise systems. The Senior Systems Engineer will lead and support infrastructure initiatives involving virtualization platforms, storage systems, automation, disaster recovery, and cloud-integrated technologies. This position requires strong technical expertise, project leadership capabilities, and the ability to collaborate across technical and non-technical teams to deliver reliable and innovative IT solutions that support Penske's business operations. The role includes participation in after-hours support, maintenance windows, and on-call rotation responsibilities. Major Responsibilities Administer, maintain, monitor, and support enterprise Windows and Linux server environments Manage and support virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, and related infrastructure technologies Support enterprise storage environments including Dell EMC, SAN/NAS, and fiber channel and ethernet technologies Design, implement, and maintain highly available virtual infrastructure solutions Monitor system health, performance, and capacity planning for servers, storage, and virtualization platforms Ensure systems and infrastructure adhere to organizational security standards and remediation practices Implement automation and operational efficiencies using PowerShell, PowerCLI, Bash, Python, or similar scripting tools Perform disaster recovery planning, testing, documentation, and ongoing operational readiness activities Install, configure, upgrade, and patch operating systems, hypervisors, and enterprise applications Support cloud and hybrid-cloud infrastructure initiatives across on-premises and cloud environments Manage enterprise backup and recovery solutions and ensure data protection standards are maintained Lead infrastructure projects from planning and design through implementation and operational support Develop project plans, timelines, risk assessments, contingency plans, and status reporting Collaborate with internal teams, vendors, and business stakeholders on infrastructure solutions and strategic initiatives Create and maintain infrastructure documentation, diagrams, standards, and operational procedures Maintain server inventory, lifecycle management documentation, and asset tracking Evaluate emerging technologies and provide recommendations for infrastructure modernization and optimization Mentor junior engineers and provide technical guidance to support staff Ensure proper management processes are followed for all infrastructure modifications Provide after-hours support for infrastructure-related incidents and scheduled maintenance activities Perform additional duties and special projects as assigned Qualifications Bachelor's degree required in Information Technology, Computer Science, Computer Engineering, or related field preferred Equivalent combination of education and relevant infrastructure administration experience will be considered Minimum 5 years of experience in systems engineering, infrastructure administration, or enterprise IT support 2-3 years of experience leading or supporting mid-to-large scale infrastructure projects Strong experience administering Windows Server and Linux server operating systems (Red Hat, Ubuntu, or similar) Experience supporting enterprise virtualization platforms including VMware vSphere, Nutanix AHV, Hyper-V, or similar technologies Experience with enterprise storage technologies including Dell EMC, SAN, NAS, and fiber channel infrastructure Experience with Active Directory, DNS, DHCP, Group Policy, and identity/access management concepts Experience with cloud platforms and hybrid infrastructure environments preferred Experience with monitoring, backup, and disaster recovery solutions Strong scripting and automation experience using PowerShell, PowerCLI, Bash, Python, or similar tools Knowledge of enterprise networking concepts, VLANs, and network interface configuration Experience implementing security remediation and infrastructure hardening best practices Strong documentation, troubleshooting, communication, and organizational skills Experience with Microsoft Office applications including Visio Preferred Certifications VMware Certified Professional (VCP) Nutanix Certified Professional (NCP) Red Hat Certified System Administrator (RHCSA) or equivalent Linux certification Relevant cloud or infrastructure certifications preferred Physical Requirements Regular, predictable, full attendance is an essential function of the job Ability to work the required schedule, travel as necessary, and participate in after-hours support rotations Ability to read, analyze, and communicate technical information verbally and in writing Ability to occasionally lift and/or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus Penske Logistics is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID: Requirements PI

ComTec Solutions is seeking a Managed Services & Systems Administrator to support and optimize IT environments for mid-market and manufacturing clients. In this role, you will manage servers, networks, Microsoft 365, virtualization, and cloud services, ensuring secure, stable, and high-performing systems. You will monitor infrastructure, respond to incidents, implement patches and cybersecurity controls, and support backups and disaster recovery. Working in a collaborative, client-focused culture, you will tackle complex IT challenges, contribute to projects, and grow your technical and business expertise. Responsibilities Administer and support servers, networks, cloud services, and endpoints for multiple client environments. Monitor system performance, security alerts, and backups, resolving issues proactively. Manage Microsoft 365, Active Directory, virtualization platforms, and core infrastructure services. Implement and support cybersecurity controls, patching, and best practices. Troubleshoot complex technical issues, escalating when needed and documenting resolutions. Collaborate with internal teams and vendors to deliver reliable managed services. Participate in on-call rotation and support change, incident, and problem management processes. Create and maintain clear technical documentation and client environment records. Support IT projects such as migrations, upgrades, and new solution deployments. Communicate clearly with clients, providing status updates and recommendations. Required Skills Windows Server administration Microsoft 365 administration Network configuration and troubleshooting Virtualization (VMware/Hyper-V) Backup and disaster recovery Cybersecurity tools and best practices Active Directory and Group Policy Cloud services (Azure/AWS) management System monitoring and performance tuning IT documentation and ticketing systems

Salesforce Architect/Sr. Administrator Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PI2fac78a4ccbb-6402

Job Description Job Description Salesforce Architect/Sr. AdministratorWhy You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! About the Role As a full-time Salesforce Architect/Sr. Administrator, you'll direct Wesley's 350-user Salesforce org, our system of record for sales and client resolution, reporting to the Director of Development. He ran this org for eight years before moving into that role, so you'll get a real handoff from someone who helped build it. Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes. We build with Claude Code every day, and we need someone with the depth to catch what AI gets wrong before it reaches production. What You'll Do Architecture and security Set the target-state design, data model, and roadmap Act as design authority for every change, and push back on solutions that create future debt Maintain the security and sharing model, SSO, and least-privilege access for sensitive client data Build and maintain Build Flows and Apex, hands-on and with frontier AI tools like Claude Code Set the review standards, test coverage, and Copado deployment controls others build within Find and clean up technical debt: overlapping automation, aging Apex, and unused fields Keep our AppExchange apps healthy, including DocuSign, Omnito, Goat Email, and Distribution Engine Manage OwnBackup for backup, archiving, sandbox seeding, and recovery Advise on which AppExchange apps earn their cost and which could be rebuilt in-house Integrations Build and own integrations between Salesforce and external systems, including NetSuite, Five9, and the Wesley Client Portal Serve as the Salesforce authority for the platform engineering team What You Need Titles don't matter. Admins who taught themselves Apex are welcome. 6+ years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply. PIb59737afd5-

Job Description Job Description Pay Rate Range: $ 75.75 - 94.69/hr. Job Title: ServiceNow SAM Pro Developer Job Desccription: The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, optimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-optimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and optimization dashboards to support compliance and cost-reduction goals. License Compliance & Optimization Manage software licenses, entitlements, and contracts to ensure compliance with vendor agreements. Conduct audits, run reconciliations, and identify cost-saving opportunities by eliminating underused or over-licensed software. Configure reconciliation engines to produce accurate compliance positions for major vendors (Microsoft, Oracle, Adobe, VMware, Salesforce, etc.). Translate complex licensing contracts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) into technical reconciliation rules and compliance logic. Identify underutilized software and provide actionable data for license "harvesting," reclamation, and contract renewals. Data Quality & Normalization Implement and maintain normalization processes using ServiceNow Content Library and Publisher Packs to ensure high-quality, audit-ready software discovery data. Troubleshoot software discovery data quality issues and resolve mismatches between discovered installations and normalized software models. Lead the integration of SAM Pro with key data sources including Discovery, ITOM, Service Mapping, SCCM/MECM, Intune, Jamf, cloud portals, and other inventory tools to ensure accurate normalization, reconciliation, and validation of software asset records. Vendor Audit Preparedness Prepare for and respond to software publisher audits by maintaining proof-of-license documentation, usage evidence, and compliance positions in SAM Pro. Ensure all entitlements, installations, and license positions are audit-ready with supporting documentation and evidence trails. Technical Development Develop and maintain technical components including Flow Designer flows/subflows, IntegrationHub actions, Business Rules, Script Includes, Client Scripts, UI Policies, and custom APIs to support complex licensing logic and SAM automation. Ensure software installations correctly map to CMDB following CSDM standards. Maintain data quality across SAM Pro tables and related ITAM/ITSM modules. Integrate SAM Pro with related processes: ITSM (Incident, Change, Request), CMDB/CSDM, Procurement, Finance, HR, and vendor management systems. Reporting & Strategic Advisory Create executive dashboards and detailed reports showing software consumption, compliance risk, optimization opportunities, cost savings, and license position trends. Translate data into strategic insights for senior management to guide procurement decisions, renewals, migrations (on-prem to SaaS), and cost-saving measures. Generate reports on software usage, compliance positions, and cost savings to inform strategic decision-making. Documentation & Collaboration Produce technical documentation (designs, configuration guides, runbooks, data flows, integration architectures) and provide knowledge transfer or mentoring to internal teams on SAM Pro and platform best practices. Work closely with ITAM, procurement, vendor management, legal, finance, ITSM, and IT operations stakeholders across the software lifecycle. Required Skills and Experience ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, and platform customization. SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models, entitlements, license positions, normalization, reconciliation, reclamation, SaaS License Management, and optimization. Licensing Knowledge: Solid understanding of software licensing concepts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft, Oracle, Adobe, VMware, Salesforce). Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially Discovery, SCCM/MECM, Intune, Jamf, and inventory tools. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, ITOM Discovery, Service Mapping, Service Graph, and their relationships with ITAM/SAM data. Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust, upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy. Collaboration & Communication: Good communication and collaboration skills for working with ITAM, procurement, vendor management, legal, finance, and IT operations stakeholders. Preferred Qualifications Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM) and/or CIS-ITSM ITAM Background: Prior experience in IT Asset Management, Software Asset Management, or license management in a medium-to-large enterprise environment. Process Improvement Mindset: Demonstrated ability to drive cost optimization and process improvement through data-driven insights. Skills: ServiceNow Experience Required : 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNServiceNowYes1 >7 years

Job Description Job Description Request ID: 111075-1 Job Title: ServiceNow Tech Lead SPO and F&A Location: Montvale, NJ (Onsite) Duration: 6 months Pay Range: $70-73/Hour on W2/C2C (All Inclusive) Job Description: Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Responsibilities: Provide technical leadership mentorship and guidance to ServiceNow development teams focused on custom appsCollaborate with clients to understand their needs and develop solutions that meet their requirements within the ServiceNow framework and/or partner with Enterprise Architecture to suggest alternative platforms.Translate complex business needs into clear technical designs and work with Solution Architects on design approval. Design develop and implement solutions that are scalable flexible and easy to maintain to include leading proofs of concept for new.Lead the development team in building and implementing solutions that meet approved designs and requirements ensuring consistency of development standards.Design and develop robust integrations between ServiceNow and third-party systems using iPaaS (like Mulesoft) APIs web services MID servers and ETL tools and exploring opportunities to leverage Artificial Intelligence (AI).Provide technical guidance and support to project teams throughout the project lifecycle to include working with ServiceNow support and other technical teams to address and resolve critical issues; work with cross-functional teams to ensure that solutions are integrated with other systems and processes.Create comprehensive technical documentation including architecture diagrams configuration guides and development standards Lead teams through Platform upgrades and act as the primary escalation point for complex technical challenges during delivery.Keep updated with ServiceNow functionalities and advocate for best practices recommending out-of-the-box solutions where possible. Qualifications: Minimum 7 years of recent experience in ServiceNow development and architecture with extensive experience as a technical leader.Strong expertise in ServiceNow Finance and Accounting Operations (FAO) and/or Procurement Service Management is required. Expertise with Third Party Risk Management and Third Party Compliance processes preferred. Required Certification: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS). Preferred Certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA) or platform micro- certifications.Experience in supporting business solutions hosted on ServiceNow from a developer or administrator perspective inclusive of the challenges associated with upgrades integrations and operational support.Strong understanding of practical application of ServiceNow as it relates to industry solutions as well as an understanding of the interconnectedness between modules and core data.Proven familiarity with ServiceNow and other technology platforms commonly used to service core business functions. Skills: ServiceNow Experience Required: 8-10

As a Senior Salesforce Architect and Administrator, you will own the architecture, security, and day-to-day operation of Wesley Group's 350-user Salesforce org. You design the target data model and roadmap, build and review Flows and Apex (including AI-assisted development), manage Copado-based deployments, oversee key AppExchange apps and backups, and lead integrations with systems like NetSuite, Five9, and client portals while collaborating with stakeholders to deliver reliable, scalable solutions. Responsibilities Lead architecture, data model, and roadmap for a 350-user Salesforce org Act as design authority, enforcing standards and minimizing technical debt Build and maintain Flows, Apex, and automations using AI tools with robust reviews Administer security, sharing, SSO, and least-privilege access for client data Manage deployments, testing, and Dev Ops processes with Copado or similar tools Oversee App Exchange apps and Own Backup, including evaluations and maintenance Design, build, and support integrations with Net Suite, Five9, and custom portals Gather requirements from stakeholders and translate them into Salesforce solutions Required Skills Salesforce Flow Apex Programming Salesforce Security Model Salesforce Integrations (REST/Bulk APIs) Dev Ops with Copado or similar SOQLApp Exchange Administration Data Backup and Recovery (Own Backup or similar) API and Middleware Tools (e.g., Zapier, Workato, n8n) AI-Assisted Development Tools (e.g., Claude Code)

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: As a Salesforce Technical Architect / Senior Technical Architect, you will serve as the technical authority and trusted advisor for large-scale Salesforce implementations supporting Federal and Public Sector clients. You will be responsible for leading solution architecture, technical strategy, and delivery oversight across complex digital transformation programs. Key responsibilities include: Serve as the lead Salesforce architect for enterprise-scale Public Sector engagements, providing strategic guidance on platform capabilities, architecture decisions, and implementation approaches. Partner with clients, business stakeholders, product owners, and delivery teams to define solution roadmaps that align business objectives with Salesforce platform capabilities. Lead architecture and solution design activities across Salesforce products including Public Sector Solutions, Service Cloud, Experience Cloud, Platform, OmniStudio, and custom applications. Develop scalable, secure, and maintainable architectures that incorporate data models, application design, integrations, identity management, and security controls. Provide technical leadership during proposal development, solutioning, discovery sessions, and client presentations to support business development and pre-sales activities. Define and document end-to-end solution architectures, technical specifications, integration patterns, and deployment strategies. Architect complex integrations between Salesforce and external systems leveraging APIs, middleware platforms, cloud services, and enterprise data sources. Review and approve technical designs, code quality, architecture deliverables, and implementation approaches across project teams. Establish architecture governance processes and ensure adherence to Salesforce and industry best practices. Work closely with Delivery Managers and project leadership to identify, assess, and mitigate technical risks, dependencies, and implementation challenges. Guide development teams through architectural decisions and provide technical troubleshooting support throughout project lifecycles. Mentor developers, administrators, consultants, and junior architects while fostering technical excellence across the organization. Evaluate emerging Salesforce capabilities, AI-driven solutions, and platform innovations to identify opportunities for increased business value and improved client outcomes. Present technical concepts, recommendations, and solution strategies to executive leadership, technical teams, and business stakeholders. Support program planning and technology strategy discussions while ensuring solutions remain scalable, extensible, and aligned with long-term business objectives. Travel may be required based on client and project needs. What You Will Need: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience). 8+ years of experience designing and delivering enterprise technology solutions, with significant experience serving as a Salesforce Architect, Solution Architect, or Technical Architect. US Citizenship is contractually required for this role Selected candidate must be able to obtain security clearance Deep expertise in Salesforce architecture, including platform design, security architecture, data modeling, integration architecture, and application development. Experience leading complex Salesforce implementations for Federal, State, Local Government, or Public Sector organizations. Strong knowledge of Salesforce platform capabilities, including Service Cloud, Experience Cloud, Platform, Flow Automation, Apex, Lightning Framework, APIs, and DevOps methodologies. Proven experience designing enterprise integration solutions utilizing REST/SOAP APIs, middleware platforms, and data synchronization strategies. Strong understanding of Salesforce security architecture, role hierarchy, permission models, data protection, and compliance requirements. Exceptional communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Experience facilitating architecture workshops, discovery sessions, and executive stakeholder meetings. Demonstrated ability to analyze, redesign, and optimize business processes through technology solutions. Strong problem-solving skills with the ability to navigate ambiguous, high-visibility, and complex technical challenges. Experience leading distributed project teams and providing technical governance across multiple workstreams. Ability to influence stakeholders and effectively advocate for best practices, standards, and architectural decisions. Hands-on application design and development experience within enterprise environments. What Would Be Nice To Have: Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, or equivalent Salesforce certifications. Experience supporting Federal digital modernization and large-scale Public Sector transformation initiatives. Hands-on experience implementing Salesforce Public Sector Solutions (PSS) / Agentforce Public Sector. Strong experience with OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. Experience designing solutions within FedRAMP, government cloud, or highly regulated environments. Knowledge of enterprise architecture frameworks such as TOGAF or similar methodologies. Experience with DevOps and CI/CD tools including Copado, Gearset, AutoRABIT, Azure DevOps, or Git-based deployment frameworks. Understanding of AI, Agentforce, and emerging Salesforce platform capabilities. Experience leading architecture reviews, governance boards, and technical steering committees. Prior experience mentoring architects, developers, and technical delivery teams within consulting organizations. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies . click apply for full job details

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote Clearance: Active Top Secret SCI Required What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM) Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting. Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus. Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Obtain the Following Certifications: ServiceNow Certified System Administrator (CSA) Obtain a cybersecurity focused certification like Security+ ServiceNow Developer for IT, Security, HR, CS, Platform Application Development ITIL 4 Foundation (ITIL 4) Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. Highly Desired Qualifications Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Obtain the Following Certifications: ServiceNow Certified Implementation Specialist (CIS) in one or more modules (ITSM, HRSD, ITAM, or SecOps) SAFe Scrum Master (SSM), SAFe Agilist (SA), or Certified Scrum Master (CSM) Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description Description At Nüvitek , customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Lead Consultant, ServiceNow , you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization. What you will do: Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments. Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required. Participate in implementation architectures for digital solutions, frameworks, and accelerators. Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable. Help with building proof of concept, and creating technical solutions for internal application as needed. What you will bring: Bachelor's degree in computer science, Information Systems, or an equivalent technical field. 6+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework. 6+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation) Experience with programming languages like HTML/CSS, JavaScript, and data models (XML,JSON, CSV) Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, API development, Data Migration, and Flow Designer automation etc. Experience with CI/CD integrations, DevSecOps and security-in-the-pipeline, and code review. A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture. Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc. Experience with creating reports and dashboards within ServiceNow Performance Analytics. Service Now Certified System Administrator(CSA), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Implementation Specialist (CIS). Fairly good understanding of data concepts (SQL, Databases) and business workflows Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources US Citizen, ability to attain public trust clearance. It would be great if you also had: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management. Strong troubleshooting, problem-solving, and organizational and time management skills. Good communication and interpersonal skills in a remote environment Experience working with software development team members. Other open sources of technology experience preferred Experience working with the U.S. Federal Government and its agencies. Additional CIS certifications Certified Scrum Master (CSM) Obtain a cybersecurity focused certification like Security+ Why Join Nuvitek? Opportunity to shape innovative digital solutions while being equally valued for hands-on problem-solving and presales creativity. A collaborative, Agile work culture focused on continuous improvement, learning, and mentorship. High-impact role that bridges client engagement and technical delivery-ideal for professionals seeking a balance between customer interaction and technical depth. Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description Tier 2 IT Support Technician Pegasus Technologies, LLC Chester County, PA Full-Time Hybrid Field & Remote Support Pegasus Technologies is a growing Managed Service Provider (MSP) focused on delivering exceptional IT support, cybersecurity, and strategic technology solutions to small and mid-sized businesses throughout the region. We are looking for a motivated and customer-focused Tier 2 Technician to join our team. This role is ideal for someone who enjoys solving technical problems, working directly with clients, and continuing to grow their IT knowledge in a fast-paced MSP environment. Responsibilities Provide Tier 2 technical support for desktops, servers, networking, Microsoft 365, and cloud environments Troubleshoot escalated service tickets and resolve issues efficiently Support and maintain Windows environments, Active Directory, and Microsoft 365 Assist with onboarding/offboarding users and device deployments Work with firewalls, switches, wireless networking, and VPN connectivity Participate in project work including migrations, upgrades, and infrastructure improvements Document technical procedures, configurations, and resolutions Communicate clearly and professionally with clients and internal team members Escalate complex issues when appropriate while maintaining ownership of the client experience Required Skills & Experience 3+ years of IT support experience, preferably within an MSP environment Strong knowledge of: Windows 10/11 Windows Server Microsoft 365 Active Directory Networking fundamentals (DNS, DHCP, VLANs, VPNs) Experience with remote monitoring and management (RMM) tools Strong troubleshooting and customer service skills Ability to prioritize and manage multiple tasks effectively Excellent communication and documentation abilities Preferred Qualifications Experience with ConnectWise, Autotask, Datto, Huntress, or similar MSP platforms Knowledge of cybersecurity best practices Experience supporting virtualization platforms such as Hyper-V or VMware Microsoft or CompTIA certifications are a plus What We Offer Competitive salary based on experience Health benefits Paid time off and holidays Ongoing technical training and career growth opportunities Collaborative team environment Exposure to a wide variety of technologies and industries About Pegasus Technologies Pegasus Technologies is committed to delivering responsive, relationship-driven IT services that help businesses operate securely and efficiently. We pride ourselves on our culture, accountability, and long-term partnerships with our clients. To apply, please submit your resume and a brief introduction explaining why you'd be a great fit for our team.

Job Description Job Description P osition Summary: The Learning and Talent Management Systems Administrator owns Knight-Swift Supply Chain's (KSSC) enterprise talent technology end to end - leading the implementation, configuration, administration, and continuous improvement of Cornerstone Learning, Performance, Succession, and Talent Marketplace modules. This role is the single accountable owner for the platform that carries the Talent Portfolio into every facility, turning talent programs into consistent, measurable, and auditable experiences for every Team Member regardless of site, shift, or role. Beyond implementation, the Administrator sustains the system as a living business capability - managing the annual talent cycle, maintaining data integrity and security, building the reporting that leaders use to make talent decisions, and evolving the platform as the organization grows. Partnering closely with Talent Management, Human Resources, Business Excellence, and Information Technology this role translates business needs into system solutions and protects the quality, accuracy, and usability of the talent data KSSC relies on, bringing Ownership and Quality to life in the systems that support our people. Essential Duties and Responsibilities: Serves as system administrator and functional owner for Cornerstone across all modules -Learning, Performance, Succession, and Talent Marketplace- owning end-to-end configuration, maintenance, and continuous improvement. Leads day-to-day execution of the Cornerstone implementation in partnership with the vendor implementation team, Talent Management, Human Resources, Information Technology, andBusiness Excellence, managing configuration workbooks,buildingtasks, testing cycles, issue logs, and go-live readiness against the project plan. Configures andmaintainssystem architecture including organizational units, position and location hierarchies, user records, permissions, security roles, workflows, approval paths,emailtemplatesand business rules so that access and reporting accurately reflect KSSC's structure across all facilities and regions. Owns data governance for the platform: data mapping, loads, validation, audits, and ongoing integrity monitoring across employee, learning, performance, and succession records. Builds, tests, andmaintainsintegrations between Cornerstone and the core HRIS, single sign-on, content providers, and downstream reporting environments in partnership with Information Technology. Designs, builds, andmaintainsstandard and ad hoc reports and dashboards that give leaders visibility into completion, compliance, competency, performance, and succession data, turning system data into decision-ready insight. Manages the learning catalog end to end, including course loading, curricula, learning objects, versioning, assignments, prerequisites, certifications, recurrence, and retirement, along with SCORM/AICC/xAPIpublishing and troubleshooting. Administers assignment logic and automation such as dynamic groups, learning assignments, notifications, reminders, and escalations to reduce manual administration for Talent Management, Human Resources, andPeople Leaders. Owns the annualtalent cyclewithin the system - goal periods, check-ins, mid-year and annual reviews, development plans, talent review sessions, and succession planning events - configuring, launching,monitoring, and closing each cycle. Serves as tier-one support for system users, troubleshooting issues, resolving tickets, managing escalations with the vendor, andmaintaininga knowledge base of resolutions and known issues. Partners with Talent Management to develop and deliver end-user training and enablement for system administrators, People Leaders, HRPartners, andTeam Members, including quick reference guides, job aids, and virtual sessions that drive adoption at go-live and beyond. Owns release management by evaluating scheduled vendor releases, testing new functionality in a staging environment, assessing organizational impact, and communicating and deploying changes. Partners with the Instructional Design team to ensure learning content is built, published, tracked, and reported to standard, protecting design capacity to focus on content quality rather than system administration. Maintains system documentation, standard operating procedures, configuration records, and audit trails to support internal governance, ISO 9001 documentation requirements, and customer or regulatory audits. Monitors adoption andutilizationdata and recommends configuration, process, or communication changes that improve engagement and realize return on the platform investment. Partners with Talent Management leadership to translate business needs into system solutions and to build andmaintaina multi-year talent technology roadmap. Stays current with Cornerstone product capability, talent technology trends, and data privacy and security best practices. Required Qualifications: Bachelor's degree in Human Resources, Information Systems, Business, Education, or related field preferred; equivalent work experience considered. 5+ years of experience administering an enterprise learning or talent management system (Cornerstone strongly preferred), including direct involvement inimplementation, migration, or major module launch. Demonstrated experience configuring system security, permission sets, organizational hierarchies, workflows, approval routing, and automated assignment logic. Strong reporting and data analysis skills, including building custom reports and dashboards,validatingdata integrity, and presenting findings to leadership; advanced Excelproficiencyrequired. Experience publishing and troubleshooting SCORM, AICC, orxAPIcontent; familiarity with authoring tools such as Articulate 360 preferred. Experience supporting system integrations with HRIS and single sign-on platforms in partnership with Information Technology. Project management skills with proven ability to manage concurrent workstreams, timelines, dependencies, and vendor relationships. Strong troubleshooting and problem-solving skills, high attention to detail, and comfort owning ambiguity in a build-from-scratch environment. Excellent communication skills with the ability to translate technical system concepts for non-technical audiences ranging from Warehouse Team Members to Executive Leadership. Ability to develop and deliver end-user training, job aids, and system documentation. Experience in warehousing,logistics, manufacturing, or a similar multi-site operational environment preferred. Bilingual (English/Spanish) preferred. Physical Demands: Primarily sedentary work with extended periods of computer use. Occasionally required to lift and transport equipment or training materials (up to 25lbs). Work Environment: Primarily office- basedwithoccasional time on the warehouse floor to understand operational context and support end users. Travel Requirements: Limited travelrequired,approximatelyupto10% of thetime,for go-live support, administrator training, or system rollout activities. Equipment Used: Standard office equipment (computer, phone, printer). Talent Management System (Cornerstone), authoring tools, Microsoft 365 and SharePoint, and virtual meeting platforms (e.g., MS Teams). Supervisory Responsibilities: None. Serves as the functional owner of theLearningandTalent Management System and works cross-functionally with Talent Management, Human Resources, Information Technology, and Operations. Why You'll Love Working with Us: Health Coverage That Starts Fast- Medical, Dental & Vision kicks in the first of the month after just30 days. Smile on Us- We're covering your dental premiums for all of 2026! Security You Can Count On- Paid Life Insurance + 401(k) with company match. Time Off from Day One- PTO, holidays, and 2 floating holidays for flexibility. Weekly Paychecks- Because waiting is overrated. Invest in YOU- Full tuition grants & tuition reimbursement. Celebrate Success- Quarterly performance bonuses. Hayes Company/Knight Swift Supply Chain is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Honda Development & Manufacturing of America, LLC (HDMA) seeks a Business Systems Principal Administrator to own and optimize core business systems that power advanced automotive manufacturing. In this engineering-driven, quality-focused environment, you will configure, maintain, and integrate enterprise and manufacturing-related applications, ensuring reliability, data integrity, and secure access. Partnering with operations, engineering, and IT, you will gather requirements, lead enhancements and upgrades, resolve complex issues, and improve workflows. You will also support reporting and analytics, document standards, and train users-contributing directly to innovation, safety, and continuous improvement at Honda. Responsibilities Administer, configure, and optimize business systems supporting manufacturing and engineering operations Partner with cross-functional teams to translate operational needs into system enhancements Manage system integrations, data flows, and user access/security within core platforms Lead requirements gathering, testing, and deployment of new features and system upgrades Monitor system performance, troubleshoot complex issues, and coordinate with vendors or internal ITDevelop and maintain documentation, workflows, and standards for business systems Train and support end users, promoting best practices and continuous improvement Support data quality, reporting, and analytics for operational and leadership decision-making Required Skills Business systems administration ERP implementation and support Systems integration (APIs, middleware) SQL and relational databases Requirements gathering and business analysis System testing and validation ITIL-based incident and change management Data reporting and dashboards User training and documentation Project coordination and stakeholder communication