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Job Description IT Service Desk Analyst II - Desktop Support & IT Infrastructure Position Overview We're seeking an experienced IT Service Desk Analyst II to provide technical support, troubleshoot complex IT issues, and assist with daily IT operations across office and distribution environments. This is a hands-on, Level 2 IT support role focused on resolving escalated technical issues, managing user accounts, supporting Windows and macOS systems, and maintaining IT hardware and inventory. The ideal candidate has strong experience with Microsoft 365, Active Directory, ITSM ticketing systems, and desktop troubleshooting , along with excellent customer service skills and the ability to independently resolve technical issues. Key Responsibilities Provide Level 2 technical support , troubleshooting escalated hardware, software, and network issues. Support Windows and macOS operating systems , enterprise applications, and end-user devices. Administer Microsoft 365, Exchange Online, and Active Directory , including user accounts, permissions, and access management. Manage incidents and service requests through ServiceNow, Jira, ServiceDesk Plus, Freshdesk , or similar ITSM platforms. Install, configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals . Troubleshoot connectivity issues involving LAN, Wi-Fi, VPN, and TCP/IP . Support new employee onboarding, workstation setup, hardware deployments, and software installations. Maintain accurate IT asset inventory , including equipment tracking, procurement, and disposal. Collaborate with Infrastructure and Security teams to resolve complex issues and maintain IT security standards. Support IT projects involving system upgrades, migrations, and technology deployments. Provide end-user training and document troubleshooting procedures. Required Qualifications 3+ years of experience in IT Support, Help Desk, Desktop Support, or Service Desk environments. High school diploma or GED. Strong troubleshooting experience with Windows, macOS, and Microsoft 365 . Hands-on experience with Active Directory, Exchange Online, and Microsoft 365 Admin Center . Experience using ITSM ticketing systems , such as ServiceNow, Jira, Freshdesk, or ServiceDesk Plus. Understanding of networking fundamentals , including TCP/IP, LAN, wireless networks, and VPNs. Experience supporting printers, mobile devices, desktops, laptops, and peripherals . Familiarity with IT asset management, inventory tracking, and hardware deployments . Strong customer service, communication, and problem-solving skills. Ability to independently troubleshoot technical issues and collaborate with cross-functional IT teams. Preferred Qualifications Experience with Microsoft Azure, Entra ID, or Windows Autopilot . Knowledge of virtualization, backup and recovery, and IT security best practices . Experience supporting IT operations within distribution, warehouse, or corporate office environments . Certifications such as CompTIA A+, ITIL, or Microsoft 365 Certified . Experience participating in IT infrastructure projects, migrations, and system improvements.

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $20.00hr - $25.00hr Job Overview: Four or more years of experience supporting and managing network infrastructure and network-related devices. Experienced in racking, stacking, cabling, and decommissioning network hardware devices. Experienced in Site Services support for console and remote network device maintenance. IT and telecoms experience with routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and very-small-aperture terminals (VSATs). Responsibilities: Respond to ServiceNow incident tickets. Perform patching cable installation and recovery. Install power leads. Install, remove, or swap equipment. Locate and identify network circuits and tag the demarcation location. Provide escort services for third-party vendors or subcontractors wherever support is being provided. Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents. Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence. Troubleshoot and patch power cables. Identify switch port locations. Ping key devices and perform DNS lookups. Troubleshoot, install, and remove equipment or components while performing visual checks for hardware failure lights, console error messages, power status, and hardware labels. Assist with the identification and reporting of communications room environmental issues, such as lack of cooling or water leaks. Perform IMAC activities for end-user business LAN and voice devices. Adhere to established change management procedures and practices. Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided. Adhere to Business Continuity Plans and Disaster Recovery Plans. Provide smart-hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair. Support WiFi and BLE systems. Install, maintain, troubleshoot, and repair microwave systems. Install, maintain, troubleshoot, and repair radio systems including HF, VHF, UHF, 2-way, and radar. Install, maintain, troubleshoot, and repair VSAT systems. Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M. Support low-power WAN (lpWAN) systems such as LoRaWAN. Support other IIoT and OT systems. Deploy prewired solar panel and battery power systems at ground level, performing visual low-maintenance checks, troubleshooting, and repairs. Perform IP Telephony (IPT) installations at end-user locations. Install, maintain, troubleshoot, and repair specialty telecoms systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems, specifically for remote sites and offshore. Work cooperatively and collaboratively across organizations, including Design and Engineering Teams, Global IT Service Desk, IT Operations Center (ITOC), telecommunication vendors, and managed service providers to restore services. Support IT and telecoms requirements for Business Units, Major Capital Projects, and Merger, Acquisition, and Divestiture projects as guided by the network team. Participate in Root Cause Analysis post-incidents as requested. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $18.00hr - $23.00hr Job Overview: The successful candidate will demonstrate proficiency in Data Analysis & Reporting using MS Office and ITSM tools. The role involves coordinating desktop changes, preparing rollout requests, creating implementation plans, and handling incidents related to desktop environment updates. Responsibilities: Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions. Prepare requests for rollout and prioritize change requests. Create rollout plans for change requests. Coordinate the implementation process, keep track of requests, and make sure they are implemented as planned. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes, for example rollout of new antivirus. Maintain Microsoft environment knowledge (desktop & server) with a good technical understanding of the products building up a desktop service. Apply experience from the desktop environment and understanding of the change management process. Technical Requirements: Phone support experience necessary. Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required. Experience with Windows Operating systems for Clients (Windows XP, Windows 10) and Servers (Windows 2008/2012/2016). Knowledge of Active Directory. Experience with ITSM ticketing tools such as ServiceNow, Remedy, HP Service Center, and Peregrine Service Center. Proficiency with remote desktop connectivity applications like TeamViewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools. Proficiency with MS Office Suite including MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio. Support for Internet browsers (e.g. Explorer, Chrome, Firefox), VPN, and remote dial-in users. Support for laptops, desktops, and printers of all models. PDA and BlackBerry support. Experience with Adobe Acrobat and other common desktop applications like WinZip. Must Have Skills: AMT Asset Management Software. Desk Side Services. Mac Hardware Management. Hardware Asset Management. Hardware Management - Printers. Windows PC. Certifications: MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification. ITIL knowledge of V2 or V3, especially on Service Desk, Incident, Problem, and Change Management, is preferred. Soft Skills: Excellent communication and conversation skills (verbal and written). Good documentation skills and good working knowledge of MS Office (including MS Project and Visio). Great customer handling skills with the ability to handle unforeseen situations. High level of acceptance. Ability to drive organizational values and methodology. Other Skills / Experience: Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Personal dedication to providing high quality, superior service at all times, with an ability to finish tasks. Ability to integrate as a cross-functional team player in a fast-paced environment where information is shared. Ability to learn new information quickly. Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week. Strong focus on Customer Focus, Teamwork, Technical Expertise, Interpersonal Effectiveness, and Concern for Order and Quality. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Description: ESSENTIAL FUNCTIONS AND DUTIES: INTERFACE DEVELOPMENT • Develop, test, document, and maintain inbound and outbound data interfaces. • Create and modify SSIS (SQL Server Integration Services) packages and processes in the Managed File Transfer system (GoAnywhere/Cleo) and business integration applications (Cleo Clarify/Azure). • Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment. • Thoroughly test all work before releasing code to production by developing and executing test plans and scenarios, including data design, tool design, and data extract/transform. • Begin participating in customer-facing development work for integrations under guidance from senior developers. T-SQL DEVELOPMENT • Understand database concepts as well as the implications of different database designs. • Develop well-designed reusable database objects with guidance as needed, including tables, stored procedures, views, triggers, and indexes. • Continually review and improve performance of stored procedures and SQL queries. • Participate in peer reviews of database and integration changes to ensure consistent methodologies are followed. SUPPORT • Monitor interface processing environments, including summary reporting/alerting, for exception events and implement changes to avoid recurrence. • Responsible for updating and closing assigned tasks/helpdesk tickets within Jira and maintaining Business Integration documentation. • Evaluate customer data issues and implement solutions to avoid recurrence; participate in 24/7 on-call rotation for all assigned interfaces. • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent combination of education and experience. • 2-4 years of experience in interface/integration development, database development, or related technical support. • Working knowledge of relational database design and data interface/integration concepts. Required Skills • Proficiency in T-SQL, including tables, stored procedures, views, triggers, and indexes. • Working knowledge of SSIS package development and Managed File Transfer or business integration platforms (GoAnywhere/Cleo, Azure). • Ability to translate functional specifications into sound technical designs. • Strong analytical and troubleshooting skills for interface and data issues. • Effective communication skills for both technical and customer-facing interactions. ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment and job sites is usually low, applicable to a business office. C-TPAT Century is committed to the Customs Trade Partnership against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts. The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. PM22 Compensation details: 0 Yearly Salary PI9d46aeac39d1-7806

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose As a department member, you bring chassis components and technologies into our vehicles, ensuring that all marketability, reliability, regulatory, profitability, manufacturing, and test requirements and targets are achieved. At the Engineer II level, you deliver defined engineering assignments (i.e., testing) with guidance while expanding the breadth of your technical knowledge and starting to deepen your expertise. Key Accountabilities Strategy: Gather the latest global hardware specs from GO / RO ADC and compile a comprehensive plan for application to future responsible development models. Advise: Work directly with departmental function groups to guarantee harmonious hardware maturation schedules and lead critical meetings to resolve conflicts between competing groups / departments. Problem Solving: Support investigation of hardware concerns that come up during development and develop corrective hardware plans as necessary. Communication: Clearly and concisely report the status of hardware maturation to both function management side. Execute: Conduct experimental testing to determine hardware design and spec, supporting product development activities and schedules; summarize results and report technical conclusions within the group and department. Qualifications, Experience, and Skills Bachelor's of Science in Mechanical, Aerospace, or Electrical Engineering. 0-2 years related experience or equivalent level of education and experience. Experience with testing instrumentation and calibration (microphones, accelerometers, strain gauges, thermocouples, etc.) is preferred. Proficient PC skills (Excel, Word, PowerPoint, and other technical software) and excellent communication / interpersonal skills are required. Ability to travel and work overtime may be required. Working Conditions Our unique environment allows for a combination of desk (approximately 70% sitting & standing) and hands-on work (approximately 30% walking & lifting/reaching). What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Description: ESSENTIAL FUNCTIONS AND DUTIES: INTERFACE DEVELOPMENT • Develop, test, document, and maintain inbound and outbound data interfaces. • Create and modify SSIS (SQL Server Integration Services) packages and processes in the Managed File Transfer system (GoAnywhere/Cleo) and business integration applications (Cleo Clarify/Azure). • Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment. • Thoroughly test all work before releasing code to production by developing and executing test plans and scenarios, including data design, tool design, and data extract/transform. • Begin participating in customer-facing development work for integrations under guidance from senior developers. T-SQL DEVELOPMENT • Understand database concepts as well as the implications of different database designs. • Develop well-designed reusable database objects with guidance as needed, including tables, stored procedures, views, triggers, and indexes. • Continually review and improve performance of stored procedures and SQL queries. • Participate in peer reviews of database and integration changes to ensure consistent methodologies are followed. SUPPORT • Monitor interface processing environments, including summary reporting/alerting, for exception events and implement changes to avoid recurrence. • Responsible for updating and closing assigned tasks/helpdesk tickets within Jira and maintaining Business Integration documentation. • Evaluate customer data issues and implement solutions to avoid recurrence; participate in 24/7 on-call rotation for all assigned interfaces. • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent combination of education and experience. • 2-4 years of experience in interface/integration development, database development, or related technical support. • Working knowledge of relational database design and data interface/integration concepts. Required Skills • Proficiency in T-SQL, including tables, stored procedures, views, triggers, and indexes. • Working knowledge of SSIS package development and Managed File Transfer or business integration platforms (GoAnywhere/Cleo, Azure). • Ability to translate functional specifications into sound technical designs. • Strong analytical and troubleshooting skills for interface and data issues. • Effective communication skills for both technical and customer-facing interactions. ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment and job sites is usually low, applicable to a business office. C-TPAT Century is committed to the Customs Trade Partnership against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts. The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. PM22 Compensation details: 0 Yearly Salary PI9cdeaa738e6d-7806

Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. The Security Control Assessor Representative (SCA-R) provides cybersecurity assessment, Risk Management Framework (RMF), and Assessment and Authorization (A&A) support for Department of Defense (DoD) information systems. The SCA-R works with Information System Security Managers (ISSMs), Program Management Offices (PMOs), system owners, technical teams, and Government cybersecurity stakeholders to assess security controls, identify cybersecurity risks, validate system compliance, and support authorization decisions throughout the system lifecycle. The SCA-R performs independent technical and risk-based assessments using Government-approved processes, databases, and cybersecurity tools and develops complete, accurate, and defensible authorization documentation for Government and Authorizing Official (AO) review. Responsibilities Include: Use Government-assigned tools and databases to perform weekly updates, maintain system records, track assigned actions, and complete cybersecurity assessment and authorization activities. Coordinate with ISSMs, PMOs, system owners, and technical stakeholders to understand system architectures, security requirements, authorization boundaries, configurations, and system changes. Conduct risk analysis, security control assessment, and authorization activities across applicable RMF steps using approved RE5 tools and processes. Verify system authorization boundaries and validate system security categorizations in accordance with FIPS 199 and applicable DoD requirements. Identify applicable data classifications and conduct system-level cybersecurity risk assessments. Assess threats, vulnerabilities, control deficiencies, and residual risks and compile findings into complete and accurate authorization packages. Evaluate proposed and implemented system changes, determine their potential security and authorization impacts, and provide appropriate status and risk information to the Authorizing Official (AO). Evaluate authorization and change requests, including web-filtering requests, firewall exceptions, ports and protocols, cybersecurity risks, STIG/SRG compliance, and on-site security requirements. Review and validate compliance with applicable Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), security controls, and cybersecurity requirements. Review, validate, and track Plans of Action and Milestones (POA&Ms) and associated cybersecurity deficiencies through resolution. Lead and support on-site assessment visits, including planning, technical assessments, stakeholder coordination, entrance/exit briefings, documentation, findings development, and reporting. Maintain access to and proficiency with required Government cybersecurity databases, vulnerability assessment platforms, endpoint security solutions, scanning tools, and RMF management systems. Attend required Government meetings, technical exchanges, and training to remain current with policies, procedures, tools, and RMF process changes. Complete required assessor, vulnerability scanning, endpoint security, and RMF process training. Support assigned systems throughout their lifecycle in accordance with FISMA, DoD RMF, and applicable cybersecurity requirements. Prepare and submit weekly activity reports documenting completed and ongoing activities, tracking identifiers, assessment status, significant findings, risks, issues, and key updates. Independently assess security control deficiencies and residual risks, evaluate alternative corrective actions, and recommend risk-based remediation priorities. Advise the Authorizing Official and Government cybersecurity stakeholders on the security risks and operational implications of system changes, exception requests, and authorization decisions. Required Skills, Qualifications and Experience: Education: Bachelor's degree required. A bachelor's in information technology, Cybersecurity, Computer Science, Information Systems, or related technical field is preferred. Overall Experience: Minimum of eight (8) years of experience in a cybersecurity or network security position. A&A Experience: Minimum of five (5) years of experience performing Certification and Accreditation (C&A) and/or Assessment and Authorization (A&A) activities. Security Clearance: Active DoD Top Secret clearance with Sensitive Compartmented Information (SCI) eligibility. Certification: Current DoD 8570 IAM Level III certification. Skills: Demonstrated experience serving as a Security Control Assessor Representative (SCA-R) and performing cybersecurity risk analysis and security control validation. Advanced understanding and practical application of the Risk Management Framework (RMF), including NIST SP 800-37, NIST SP 800-53, and CNSSI 1253. Demonstrated experience applying and evaluating Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), Plans of Action and Milestones (POA&Ms), cybersecurity security controls, and industry/DoD cybersecurity best practices. Demonstrated hands-on experience with relevant cybersecurity and RMF tools, including one or more of the following: eMASS, STIG Viewer, Nessus, ACAS, SCAP, and HBSS/Endpoint Security Solutions (ESS). Advanced understanding of multiple cybersecurity technology areas and domains, including network technologies and security, mobility, Windows, UNIX/Linux, cloud environments, cloud-native tools and services, HBSS/Endpoint Security Solutions (ESS), databases, and applications. Strong customer service and stakeholder engagement skills, with the ability to effectively coordinate with Government customers, ISSMs, PMOs, technical teams, system owners, and cybersecurity leadership. Ability to analyze complex technical and cybersecurity information and clearly communicate security risks, vulnerabilities, assessment findings, residual risk, and recommended corrective actions through written documentation and technical briefings. Location and Schedule: This role may be based at one of the following customer locations, with onsite requirements varying by location: Chambersburg, PA: Fully onsite, 5 days per week. Arlington, VA or Fort Meade, MD: Hybrid schedule, 4 days onsite per week with 1 telework day. Travel Requirements: Must be willing and able to support occasional domestic (CONUS) and international (OCONUS) travel, approximately 10% of the time. Work Environment and Physical Demand: Must be able to sit at a desk throughout the day and be able to visit customers within their office on a daily basis. The projected salary range for this position is $100,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. The Security Control Assessor Representative (SCA-R) provides cybersecurity assessment, Risk Management Framework (RMF), and Assessment and Authorization (A&A) support for Department of Defense (DoD) information systems. The SCA-R works with Information System Security Managers (ISSMs), Program Management Offices (PMOs), system owners, technical teams, and Government cybersecurity stakeholders to assess security controls, identify cybersecurity risks, validate system compliance, and support authorization decisions throughout the system lifecycle. The SCA-R performs independent technical and risk-based assessments using Government-approved processes, databases, and cybersecurity tools and develops complete, accurate, and defensible authorization documentation for Government and Authorizing Official (AO) review. Responsibilities Include: Use Government-assigned tools and databases to perform weekly updates, maintain system records, track assigned actions, and complete cybersecurity assessment and authorization activities. Coordinate with ISSMs, PMOs, system owners, and technical stakeholders to understand system architectures, security requirements, authorization boundaries, configurations, and system changes. Conduct risk analysis, security control assessment, and authorization activities across applicable RMF steps using approved RE5 tools and processes. Verify system authorization boundaries and validate system security categorizations in accordance with FIPS 199 and applicable DoD requirements. Identify applicable data classifications and conduct system-level cybersecurity risk assessments. Assess threats, vulnerabilities, control deficiencies, and residual risks and compile findings into complete and accurate authorization packages. Evaluate proposed and implemented system changes, determine their potential security and authorization impacts, and provide appropriate status and risk information to the Authorizing Official (AO). Evaluate authorization and change requests, including web-filtering requests, firewall exceptions, ports and protocols, cybersecurity risks, STIG/SRG compliance, and on-site security requirements. Review and validate compliance with applicable Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), security controls, and cybersecurity requirements. Review, validate, and track Plans of Action and Milestones (POA&Ms) and associated cybersecurity deficiencies through resolution. Lead and support on-site assessment visits, including planning, technical assessments, stakeholder coordination, entrance/exit briefings, documentation, findings development, and reporting. Maintain access to and proficiency with required Government cybersecurity databases, vulnerability assessment platforms, endpoint security solutions, scanning tools, and RMF management systems. Attend required Government meetings, technical exchanges, and training to remain current with policies, procedures, tools, and RMF process changes. Complete required assessor, vulnerability scanning, endpoint security, and RMF process training. Support assigned systems throughout their lifecycle in accordance with FISMA, DoD RMF, and applicable cybersecurity requirements. Prepare and submit weekly activity reports documenting completed and ongoing activities, tracking identifiers, assessment status, significant findings, risks, issues, and key updates. Independently assess security control deficiencies and residual risks, evaluate alternative corrective actions, and recommend risk-based remediation priorities. Advise the Authorizing Official and Government cybersecurity stakeholders on the security risks and operational implications of system changes, exception requests, and authorization decisions. Required Skills, Qualifications and Experience: Education: Bachelor's degree required. A bachelor's in information technology, Cybersecurity, Computer Science, Information Systems, or related technical field is preferred. Overall Experience: Minimum of eight (8) years of experience in a cybersecurity or network security position. A&A Experience: Minimum of five (5) years of experience performing Certification and Accreditation (C&A) and/or Assessment and Authorization (A&A) activities. Security Clearance: Active DoD Top Secret clearance with Sensitive Compartmented Information (SCI) eligibility. Certification: Current DoD 8570 IAM Level III certification. Skills: Demonstrated experience serving as a Security Control Assessor Representative (SCA-R) and performing cybersecurity risk analysis and security control validation. Advanced understanding and practical application of the Risk Management Framework (RMF), including NIST SP 800-37, NIST SP 800-53, and CNSSI 1253. Demonstrated experience applying and evaluating Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), Plans of Action and Milestones (POA&Ms), cybersecurity security controls, and industry/DoD cybersecurity best practices. Demonstrated hands-on experience with relevant cybersecurity and RMF tools, including one or more of the following: eMASS, STIG Viewer, Nessus, ACAS, SCAP, and HBSS/Endpoint Security Solutions (ESS). Advanced understanding of multiple cybersecurity technology areas and domains, including network technologies and security, mobility, Windows, UNIX/Linux, cloud environments, cloud-native tools and services, HBSS/Endpoint Security Solutions (ESS), databases, and applications. Strong customer service and stakeholder engagement skills, with the ability to effectively coordinate with Government customers, ISSMs, PMOs, technical teams, system owners, and cybersecurity leadership. Ability to analyze complex technical and cybersecurity information and clearly communicate security risks, vulnerabilities, assessment findings, residual risk, and recommended corrective actions through written documentation and technical briefings. Location and Schedule: This role may be based at one of the following customer locations, with onsite requirements varying by location: Chambersburg, PA: Fully onsite, 5 days per week. Arlington, VA or Fort Meade, MD: Hybrid schedule, 4 days onsite per week with 1 telework day. Travel Requirements: Must be willing and able to support occasional domestic (CONUS) and international (OCONUS) travel, approximately 10% of the time. Work Environment and Physical Demand: Must be able to sit at a desk throughout the day and be able to visit customers within their office on a daily basis. The projected salary range for this position is $100,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.

Job Description Job Description Description: Location: Tri-Cities, WA Travel: Up to 20% Reports To: Corporate VP of IS The IS Specialist III serves as the primary on-site technology leader supporting a multi-site operation of 50-200 users. This role ensures stable, secure, and efficient IT operations while coordinating closely with the Corporate IS team for advanced engineering, development, cybersecurity, and infrastructure initiatives. This is a senior-level technical generalist role combining Windows infrastructure support, business systems reporting, project coordination, industrial systems integration, and local technical leadership. The position is hands-on and part of the broader corporate IS team, which includes senior infrastructure engineers, developers, helpdesk, and junior development resources. Duties Infrastructure & Systems Operations (Primary Focus) Serve as the local lead for Windows-based infrastructure (Windows 10/11, Microsoft 365, Active Directory, core software platforms, hardware systems, and web services). Coordinate with the corporate infrastructure team on network support, backup and disaster recovery, endpoint management, and server lifecycle planning. Escalate complex issues appropriately while maintaining local ownership and accountability. Maintain documentation of systems, diagrams, configurations, and asset inventories. Assist with user provisioning, workstation deployments, and site-level hardware standards. Project Coordination & Implementation Lead site-level technology projects from requirements gathering through deployment. Coordinate with corporate developers and infrastructure engineers on larger initiatives. Manage timelines, vendor engagement, testing, and deployment activities. Evaluate new software and hardware solutions and provide structured recommendations. Assist with task estimation, prioritization, ROI evaluation, and project documentation. Hardware Integration & Operational Support Support integration of industrial or facility systems with enterprise IT infrastructure. Coordinate system integration between hardware platforms and internal software applications. Maintain appropriate segmentation between operational and corporate systems. Security & Compliance Support Ensure local systems adhere to corporate cybersecurity policies. Support NIST 800-171 and Sarbanes-Oxley-aligned controls in coordination with Corporate IS. Assist with audits through documentation, evidence gathering, and change control support. Promote secure configuration standards and end-user security best practices. Business Systems Lead & Reporting Participate in the SDLC for waste tracking, procurement, accounting, asset management, and ancillary information systems initiatives. Develop and maintain SQL queries and SQL Server reports (SQL, SSRS, RDL). Partner with operations to develop business requirements, validate system designs, update system documentation, and oversee implementation. Assist with data validation, testing, and minor integrations. Requirements: 10+ years of progressive IT experience in systems administration, infrastructure, or business systems roles; OR a four-year related degree with 5+ years of relevant experience. Strong Microsoft ecosystem experience (Windows Server/Client, Active Directory). Solid SQL experience (query writing, stored procedures, SSRS development). Experience supporting multi-site or distributed operations. Ability to manage technical priorities independently in an operational environment. Strong written and verbal communication skills across technical and non-technical stakeholders. Prefered Experience Experience in regulated or industrial environments. Experience with .NET, Go, JavaScript, C#, or other development environments. Familiarity with waste tracking, ERP, or accounting systems. Working knowledge of network fundamentals (firewalls, VLANs, VPN). Experience coordinating technical projects. Understanding of API integrations and data exchange models. This role serves as a senior embedded technical leader and operational bridge between site operations and Corporate IS. It provides hands-on technical support, business systems insight, and practical project leadership while leveraging centralized corporate expertise for deep engineering and development functions.