This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Key Responsibilities / Duties: Define and execute enterprise security architecture strategies, standards, reference architectures, design patterns, and guidelines aligned with business objectives and technology modernization efforts. undefined Partners with business leaders, enterprise architects, engineering teams, and security stakeholders to embed security requirements into technology roadmaps, cloud adoption, and transformation initiatives. undefined Define security functional and non-functional requirements that support business objectives and strengthen solution design. undefined Assess the effectiveness of security controls across data protection, identity and access management, security monitoring, detective controls, infrastructure/network security, and incident response; recommend controls, processes, and remediation actions to address gaps and reduce risk. undefined Research, evaluate, and advocate for emerging technologies, architectures, and security products that advance the security maturity roadmap. undefined Act as a subject matter expert for advisory, review and approval of security designs, configurations, baselines, and technical standards. undefined Mentor security architects and technical teams, promoting architectural excellence, knowledge sharing, and clear communication of complex security concepts to technical and business audiences. undefined Other duties as assigned. Work Experience / Knowledge: 15+ years of progressive IT experience, including 10+ years focused on cybersecurity, security architecture, and enterprise architecture in large, complex organizations. undefined 5+ years of experience with cloud delivery platforms, including IaaS, PaaS, and SaaS, and providers such as Amazon Web Services (AWS) and Microsoft Azure. undefined Strong background across cloud security, Zero Trust, networking, identity and access management, data protection, AI platforms, and risk management. undefined Experience leading enterprise-wide security initiatives, including architecture, implementation, and adoption of security solutions and processes. undefined Ability to engage senior leaders, define requirements, and clearly communicate security risks, decisions, and recommendations. undefined Expertise in two or more technology domains, such as infrastructure, application security, network security, IAM, data protection, endpoint security or AI security. undefined Knowledge of industry security control frameworks such as NIST, CSA CCM, and CIS Critical Security Controls. undefined Proficiency with architecture modeling using industry-standard notation languages, such as ArchiMate. Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager. Skills / Other Personal Attributes Required: Strong ability to influence across technical, business, and executive stakeholders to drive adoption of enterprise architecture standards and security recommendations. undefined Collaborative team player with strong communication, organization, and facilitation skills. High-energy, confident professional with an ability to remain calm and take control in a crisis. Ability to see the big picture and think and act strategically. undefined Self-motivated and able to work independently with minimal direction. undefined Open-minded, flexible, and receptive to diverse perspectives; able to adapt to changing demands and conditions. undefined Committed to continuous learning, capability development, and mentoring others. Formal Education: Bachelor's degree in computer science, information systems, or a related field, or equivalent demonstrated experience. License / Registration / Certification: Certified Information Systems Security Professional ( CISSP) or equivalent certification. undefined Certification in enterprise architecture methodology or framework, such as The Open Group Architecture Framework (TOGAF) or Sherwood Applied Business Security Architecture (SABSA), preferred. undefined Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), or relevant vendor certifications from AWS or Microsoft Azure preferred. The salary range for this position in Charlottetown is $120,000-130,000 CAD per year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/11/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Key Responsibilities / Duties: Define and execute enterprise security architecture strategies, standards, reference architectures, design patterns, and guidelines aligned with business objectives and technology modernization efforts. undefined Partners with business leaders, enterprise architects, engineering teams, and security stakeholders to embed security requirements into technology roadmaps, cloud adoption, and transformation initiatives. undefined Define security functional and non-functional requirements that support business objectives and strengthen solution design. undefined Assess the effectiveness of security controls across data protection, identity and access management, security monitoring, detective controls, infrastructure/network security, and incident response; recommend controls, processes, and remediation actions to address gaps and reduce risk. undefined Research, evaluate, and advocate for emerging technologies, architectures, and security products that advance the security maturity roadmap. undefined Act as a subject matter expert for advisory, review and approval of security designs, configurations, baselines, and technical standards. undefined Mentor security architects and technical teams, promoting architectural excellence, knowledge sharing, and clear communication of complex security concepts to technical and business audiences. undefined Other duties as assigned. Work Experience / Knowledge: 15+ years of progressive IT experience, including 10+ years focused on cybersecurity, security architecture, and enterprise architecture in large, complex organizations. undefined 5+ years of experience with cloud delivery platforms, including IaaS, PaaS, and SaaS, and providers such as Amazon Web Services (AWS) and Microsoft Azure. undefined Strong background across cloud security, Zero Trust, networking, identity and access management, data protection, AI platforms, and risk management. undefined Experience leading enterprise-wide security initiatives, including architecture, implementation, and adoption of security solutions and processes. undefined Ability to engage senior leaders, define requirements, and clearly communicate security risks, decisions, and recommendations. undefined Expertise in two or more technology domains, such as infrastructure, application security, network security, IAM, data protection, endpoint security or AI security. undefined Knowledge of industry security control frameworks such as NIST, CSA CCM, and CIS Critical Security Controls. undefined Proficiency with architecture modeling using industry-standard notation languages, such as ArchiMate. Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager. Skills / Other Personal Attributes Required: Strong ability to influence across technical, business, and executive stakeholders to drive adoption of enterprise architecture standards and security recommendations. undefined Collaborative team player with strong communication, organization, and facilitation skills. High-energy, confident professional with an ability to remain calm and take control in a crisis. Ability to see the big picture and think and act strategically. undefined Self-motivated and able to work independently with minimal direction. undefined Open-minded, flexible, and receptive to diverse perspectives; able to adapt to changing demands and conditions. undefined Committed to continuous learning, capability development, and mentoring others. Formal Education: Bachelor's degree in computer science, information systems, or a related field, or equivalent demonstrated experience. License / Registration / Certification: Certified Information Systems Security Professional ( CISSP) or equivalent certification. undefined Certification in enterprise architecture methodology or framework, such as The Open Group Architecture Framework (TOGAF) or Sherwood Applied Business Security Architecture (SABSA), preferred. undefined Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), or relevant vendor certifications from AWS or Microsoft Azure preferred. The salary range for this position in Charlottetown is $120,000-130,000 CAD per year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
Job Description Job Description Job Title: Senior Patching Engineer - SCCM, Intune & Endpoint Management Duration: 6-Month Contract Location: On-site (Authorized U.S. States - see below) Compensation: $ 46 USD / hour Position Summary Important Healthcare organization is seeking an experienced and highly skilled Senior Patching Engineer to lead and support enterprise-wide patching, vulnerability remediation, and endpoint management initiatives across a large healthcare environment. This role is responsible for the administration, maintenance, and continuous improvement of Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, Windows and Linux Server patching, and endpoint management solutions supporting thousands of servers, workstations. The ideal candidate will possess deep expertise in Microsoft Endpoint Management technologies, vulnerability remediation, operating system patching, compliance reporting, and healthcare IT operational requirements. This individual will work closely with Infrastructure, Security, and Compliance teams to ensure systems remain secure, compliant, and highly available while minimizing business disruption. Key Responsibilities Patch Management & Vulnerability Remediation Manage and maintain enterprise patching processes for Windows and Linux Servers, Windows workstations, and other supported platforms. Plan, test, schedule, deploy, and validate security updates, cumulative updates, hotfixes, and feature upgrades. Lead monthly patch cycles and emergency remediation activities for critical vulnerabilities. Partner with Cybersecurity teams to identify, prioritize, and mitigate vulnerabilities based on risk and compliance requirements. Develop patch deployment strategies that minimize downtime and maintain organizational service-level objectives. Monitor patch compliance and drive remediation efforts to achieve established compliance targets. Work Requirements Candidates must currently reside and be authorized to work in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Wisconsin, St. Louis, Missouri or Kansas City, Missouri. SCCM (Microsoft Endpoint Configuration Manager) Administer SCCM infrastructure including Software Update Points (SUP), Distribution Points, Boundary Groups, Collections, and Client Management. Create, maintain, and optimize patch deployment packages and automated deployment rules. Troubleshoot SCCM client health, software distribution, application deployments, and patching issues. Develop compliance reporting and dashboards for executive leadership, IT management, and auditors. Support operating system deployment (OSD) and endpoint lifecycle management initiatives. Microsoft Intune & Endpoint Management Administer Microsoft Intune policies, update rings, Autopilot, endpoint compliance, and device management configurations. Manage co-managed environments integrating SCCM and Intune. Support endpoint configuration, enrollment, compliance monitoring, and policy enforcement. Collaborate with Security teams to implement Endpoint Security and Conditional Access strategies. Server & Infrastructure Support Support patching and maintenance for Windows and Linux Server environments across on-premises and cloud platforms. Coordinate maintenance windows with infrastructure, application, and clinical teams. Validate application functionality following patch deployments. Perform root cause analysis for deployment failures and service-impacting issues. Ensure high availability and operational stability of endpoint management platforms. Compliance, Audit & Healthcare Security Ensure systems comply with healthcare regulatory requirements including HIPAA, HITECH, and organizational security standards. Produce audit-ready reports demonstrating patch compliance and vulnerability remediation. Support internal and external audits related to system security and patch governance. Maintain documentation, standard operating procedures, and technical runbooks. Automation & Continuous Improvement Develop PowerShell scripts and automation solutions for patching, reporting, and endpoint management activities. Identify opportunities to improve deployment efficiency, compliance, and operational effectiveness. Participate in architecture reviews and technology modernization initiatives. Recommend and implement best practices for endpoint security and lifecycle management. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline, or equivalent work experience. 3+ years of experience supporting enterprise endpoint management environments. 3+ years of hands-on experience administering SCCM/MECM. 3+ years of experience administering Microsoft Intune. Experience managing patching operations for large-scale environments consisting of servers and endpoints. Strong knowledge of: Microsoft SCCM/MECM Microsoft Intune Windows Update for Business (WUfB) Windows Server platforms Active Directory Group Policy PowerShell scripting Microsoft Entra ID (Azure AD) Experience with vulnerability management platforms such as Tenable, Qualys, Rapid7, or Microsoft Defender Vulnerability Management. Strong troubleshooting and root-cause analysis skills. Excellent communication and stakeholder management abilities. Preferred Qualifications Familiarity with Microsoft Defender for Endpoint. Experience supporting hybrid cloud environments including Azure. Experience with endpoint compliance reporting and audit preparation. Relevant certifications such as: Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL Foundation CISSP (preferred)
11/11/2026
Full time
Job Description Job Description Job Title: Senior Patching Engineer - SCCM, Intune & Endpoint Management Duration: 6-Month Contract Location: On-site (Authorized U.S. States - see below) Compensation: $ 46 USD / hour Position Summary Important Healthcare organization is seeking an experienced and highly skilled Senior Patching Engineer to lead and support enterprise-wide patching, vulnerability remediation, and endpoint management initiatives across a large healthcare environment. This role is responsible for the administration, maintenance, and continuous improvement of Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, Windows and Linux Server patching, and endpoint management solutions supporting thousands of servers, workstations. The ideal candidate will possess deep expertise in Microsoft Endpoint Management technologies, vulnerability remediation, operating system patching, compliance reporting, and healthcare IT operational requirements. This individual will work closely with Infrastructure, Security, and Compliance teams to ensure systems remain secure, compliant, and highly available while minimizing business disruption. Key Responsibilities Patch Management & Vulnerability Remediation Manage and maintain enterprise patching processes for Windows and Linux Servers, Windows workstations, and other supported platforms. Plan, test, schedule, deploy, and validate security updates, cumulative updates, hotfixes, and feature upgrades. Lead monthly patch cycles and emergency remediation activities for critical vulnerabilities. Partner with Cybersecurity teams to identify, prioritize, and mitigate vulnerabilities based on risk and compliance requirements. Develop patch deployment strategies that minimize downtime and maintain organizational service-level objectives. Monitor patch compliance and drive remediation efforts to achieve established compliance targets. Work Requirements Candidates must currently reside and be authorized to work in one of the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Wisconsin, St. Louis, Missouri or Kansas City, Missouri. SCCM (Microsoft Endpoint Configuration Manager) Administer SCCM infrastructure including Software Update Points (SUP), Distribution Points, Boundary Groups, Collections, and Client Management. Create, maintain, and optimize patch deployment packages and automated deployment rules. Troubleshoot SCCM client health, software distribution, application deployments, and patching issues. Develop compliance reporting and dashboards for executive leadership, IT management, and auditors. Support operating system deployment (OSD) and endpoint lifecycle management initiatives. Microsoft Intune & Endpoint Management Administer Microsoft Intune policies, update rings, Autopilot, endpoint compliance, and device management configurations. Manage co-managed environments integrating SCCM and Intune. Support endpoint configuration, enrollment, compliance monitoring, and policy enforcement. Collaborate with Security teams to implement Endpoint Security and Conditional Access strategies. Server & Infrastructure Support Support patching and maintenance for Windows and Linux Server environments across on-premises and cloud platforms. Coordinate maintenance windows with infrastructure, application, and clinical teams. Validate application functionality following patch deployments. Perform root cause analysis for deployment failures and service-impacting issues. Ensure high availability and operational stability of endpoint management platforms. Compliance, Audit & Healthcare Security Ensure systems comply with healthcare regulatory requirements including HIPAA, HITECH, and organizational security standards. Produce audit-ready reports demonstrating patch compliance and vulnerability remediation. Support internal and external audits related to system security and patch governance. Maintain documentation, standard operating procedures, and technical runbooks. Automation & Continuous Improvement Develop PowerShell scripts and automation solutions for patching, reporting, and endpoint management activities. Identify opportunities to improve deployment efficiency, compliance, and operational effectiveness. Participate in architecture reviews and technology modernization initiatives. Recommend and implement best practices for endpoint security and lifecycle management. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related discipline, or equivalent work experience. 3+ years of experience supporting enterprise endpoint management environments. 3+ years of hands-on experience administering SCCM/MECM. 3+ years of experience administering Microsoft Intune. Experience managing patching operations for large-scale environments consisting of servers and endpoints. Strong knowledge of: Microsoft SCCM/MECM Microsoft Intune Windows Update for Business (WUfB) Windows Server platforms Active Directory Group Policy PowerShell scripting Microsoft Entra ID (Azure AD) Experience with vulnerability management platforms such as Tenable, Qualys, Rapid7, or Microsoft Defender Vulnerability Management. Strong troubleshooting and root-cause analysis skills. Excellent communication and stakeholder management abilities. Preferred Qualifications Familiarity with Microsoft Defender for Endpoint. Experience supporting hybrid cloud environments including Azure. Experience with endpoint compliance reporting and audit preparation. Relevant certifications such as: Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL Foundation CISSP (preferred)
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 11-10-2026 Job Description The Opportunity We are seeking a talented and motivated Senior Software Development Engineer to join our Payments Products Development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will quickly grasp and evaluate new ideas and technologies from internal and external sources, then match them to emerging technology and business opportunities while helping build a culture of innovation and engineering excellence. Essential Functions: AI-Enabled Innovative Development: Design, develop, and implement innovative software solutions using generative AI, conversational AI, RAG, and modern integration patterns. Explore new technologies and translate relevant ideas into secure, scalable business solutions. AI System Engineering: Design and integrate AI components into larger platforms, including data preparation, model evaluation, deployment, monitoring, and continuous improvement. Address robustness, quality, security, and operational reliability throughout the lifecycle. Collaborative Engineering: Collaborate with cross-functional teams to deliver complex projects that integrate emerging technologies with existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and Product Development teams. Continuous Learning: Actively expand knowledge of generative AI, machine learning, modern engineering practices, and emerging technologies. Share learning with peers and contribute to team growth. Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring Payment Product platforms deliver exceptional value and innovation. Use client feedback to refine and improve offerings. API and Integration Development: Contribute to the design and development of APIs that enhance integration across Payment Product applications, platforms, AI services, and solutions. Technology Modernization: Advance the modernization roadmap by adopting best-in-class technology solutions for core platforms, expanding market reach and client impact. Process Improvement: Continuously improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time to market, including responsible use of AI-assisted engineering tools. Engineering Excellence: Follow industry best practices in software development, emphasizing quality, security, performance, scalability, availability, resilience, and reduction of technical debt. Automation and Best Practices: Automate software development, testing, deployment, and maintenance processes. Use AI-generated outputs as accelerators while applying rigorous engineering review and verification. Incident and Change Management: Support incident, change, and problem management processes. Participate in root-cause analysis and troubleshooting to sustain high availability and service reliability. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Expert-level skills in Java, Python, and Node.js; experience with C++ or C# is a plus. Experience building Generative AI applications, conversational AI solutions, retrieval-augmented generation (RAG) architectures, and related techniques, tools, and libraries. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Self-driven, adaptable, and willing to work across technologies and programming languages. Strong understanding of natural language processing concepts, including tokenization, word embeddings, and sequence models. Proficiency implementing and fine-tuning AI and machine learning models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of machine learning and deep learning fundamentals, including neural network architectures, training procedures, transfer learning, model compression, and associated trade-offs. Ability to design, implement, and integrate AI components into larger enterprise systems. Familiarity with common robustness, reliability, security, and responsible-use considerations in AI systems. Experience working with large datasets, exploratory data analysis, data preprocessing, feature engineering, and model evaluation techniques. Exposure to leading-edge areas such as machine learning, deep learning, stream computing, MLOps, and modern AI integration patterns. Proficiency in front-end web development technologies such as React, Angular, and Node.js. Experience configuring build and deployment systems such as Docker, Jenkins, and Kubernetes. Expertise in multithreading, concurrency, and error handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing enterprise-scale components. Knowledge of version control, CI/CD pipelines, and best practices for application and ML model deployment. Working knowledge of distributed in-memory computing technologies such as Redis. Understanding of enterprise security, certificate management, and related practices. Hands-on experience with Jenkins and container deployment architecture. Experience with OAuth 2.0, SSO, and authentication methods or protocols. Expertise in application security, SSDLC, and cryptography fundamentals. Experience applying AI-assisted engineering practices while independently validating generated code, tests, documentation, and technical recommendations. Experience in the payments technology industry is a plus. The Skills You Bring: Energy and Experience: A growth mindset, curiosity about technology, and enthusiasm for challenging projects on a global scale. Challenge the Status Quo: Comfort pushing boundaries and exploring solutions beyond traditional approaches. Language Expertise: Expertise in one or more development languages such as Java, Python, Node.js, C#, or C++. AI Builder: Experience building and deploying Generative AI, conversational AI, RAG, machine learning, modern services, and web applications with quality and scalability. Critical AI Judgment: Ability to evaluate AI-generated code and recommendations, identify failure modes, and apply independent engineering judgment. Learner: A consistent drive to learn technologies such as GenAI, machine learning, Angular, React, Kubernetes, and Docker. Partnership: Experience collaborating with Product, Test, DevOps, Cybersecurity, and Agile/Scrum teams. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,100 to $204,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
11/11/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 11-10-2026 Job Description The Opportunity We are seeking a talented and motivated Senior Software Development Engineer to join our Payments Products Development team. As a key member of the team, you will play a critical role in developing cutting-edge solutions, leveraging innovative technologies, and enhancing the capabilities of our platforms. You will quickly grasp and evaluate new ideas and technologies from internal and external sources, then match them to emerging technology and business opportunities while helping build a culture of innovation and engineering excellence. Essential Functions: AI-Enabled Innovative Development: Design, develop, and implement innovative software solutions using generative AI, conversational AI, RAG, and modern integration patterns. Explore new technologies and translate relevant ideas into secure, scalable business solutions. AI System Engineering: Design and integrate AI components into larger platforms, including data preparation, model evaluation, deployment, monitoring, and continuous improvement. Address robustness, quality, security, and operational reliability throughout the lifecycle. Collaborative Engineering: Collaborate with cross-functional teams to deliver complex projects that integrate emerging technologies with existing platforms. Work closely with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and Product Development teams. Continuous Learning: Actively expand knowledge of generative AI, machine learning, modern engineering practices, and emerging technologies. Share learning with peers and contribute to team growth. Client-Focused Solutions: Develop solutions with a client-centric mindset, ensuring Payment Product platforms deliver exceptional value and innovation. Use client feedback to refine and improve offerings. API and Integration Development: Contribute to the design and development of APIs that enhance integration across Payment Product applications, platforms, AI services, and solutions. Technology Modernization: Advance the modernization roadmap by adopting best-in-class technology solutions for core platforms, expanding market reach and client impact. Process Improvement: Continuously improve technology stacks, development processes, and methodologies to enhance productivity, quality, and time to market, including responsible use of AI-assisted engineering tools. Engineering Excellence: Follow industry best practices in software development, emphasizing quality, security, performance, scalability, availability, resilience, and reduction of technical debt. Automation and Best Practices: Automate software development, testing, deployment, and maintenance processes. Use AI-generated outputs as accelerators while applying rigorous engineering review and verification. Incident and Change Management: Support incident, change, and problem management processes. Participate in root-cause analysis and troubleshooting to sustain high availability and service reliability. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Expert-level skills in Java, Python, and Node.js; experience with C++ or C# is a plus. Experience building Generative AI applications, conversational AI solutions, retrieval-augmented generation (RAG) architectures, and related techniques, tools, and libraries. Preferred Qualifications: 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Self-driven, adaptable, and willing to work across technologies and programming languages. Strong understanding of natural language processing concepts, including tokenization, word embeddings, and sequence models. Proficiency implementing and fine-tuning AI and machine learning models using frameworks such as TensorFlow, PyTorch, or scikit-learn. Understanding of machine learning and deep learning fundamentals, including neural network architectures, training procedures, transfer learning, model compression, and associated trade-offs. Ability to design, implement, and integrate AI components into larger enterprise systems. Familiarity with common robustness, reliability, security, and responsible-use considerations in AI systems. Experience working with large datasets, exploratory data analysis, data preprocessing, feature engineering, and model evaluation techniques. Exposure to leading-edge areas such as machine learning, deep learning, stream computing, MLOps, and modern AI integration patterns. Proficiency in front-end web development technologies such as React, Angular, and Node.js. Experience configuring build and deployment systems such as Docker, Jenkins, and Kubernetes. Expertise in multithreading, concurrency, and error handling. Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing enterprise-scale components. Knowledge of version control, CI/CD pipelines, and best practices for application and ML model deployment. Working knowledge of distributed in-memory computing technologies such as Redis. Understanding of enterprise security, certificate management, and related practices. Hands-on experience with Jenkins and container deployment architecture. Experience with OAuth 2.0, SSO, and authentication methods or protocols. Expertise in application security, SSDLC, and cryptography fundamentals. Experience applying AI-assisted engineering practices while independently validating generated code, tests, documentation, and technical recommendations. Experience in the payments technology industry is a plus. The Skills You Bring: Energy and Experience: A growth mindset, curiosity about technology, and enthusiasm for challenging projects on a global scale. Challenge the Status Quo: Comfort pushing boundaries and exploring solutions beyond traditional approaches. Language Expertise: Expertise in one or more development languages such as Java, Python, Node.js, C#, or C++. AI Builder: Experience building and deploying Generative AI, conversational AI, RAG, machine learning, modern services, and web applications with quality and scalability. Critical AI Judgment: Ability to evaluate AI-generated code and recommendations, identify failure modes, and apply independent engineering judgment. Learner: A consistent drive to learn technologies such as GenAI, machine learning, Angular, React, Kubernetes, and Docker. Partnership: Experience collaborating with Product, Test, DevOps, Cybersecurity, and Agile/Scrum teams. Information for US Applicants For roles located in the US, the estimated salary range for this position is $112,100 to $204,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high performing team committed to technical excellence, you'll help shape the modern cybersecurity capabilities that drive a more reliable, safe, and profitable airline. The Platform Security product group delivers comprehensive solutions, processes, and platforms that embed and monitor security across Cloud, Application, Endpoint / End User, Data, and AI domains. In this portfolio, you'll help strengthen the safeguards that protect our systems, data, and people through consistent, scalable practices and deliver solutions that secure one of the world's most complex global operations. The Sr. Manager - Data Protection and Privacy Technology will own and lead the strategy, roadmap, engineering, and continuous improvement of American Airlines' Data Protection and Privacy Technology program. In this role, you'll advance core capabilities including data security engineering and protection, privacy engineering and assurance, data classification, retention, and access governance while guiding talented global teams. You'll work closely with Cybersecurity, Privacy Office, Enterprise Data, Legal, and Procurement to build scalable, modern controls that protect American Airlines' most critical information assets. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Own and lead the enterprise Data Protection and Privacy Technology strategy and roadmap, ensuring modern controls (classification, encryption, access governance, DLP, masking, AI/ML safeguards) are built, deployed, and continuously improved. Develop a deep understanding of enterprise data flows, championing secure data handling practices and shared accountability, while ensuring data protection and privacy decisions align with business priorities and technology strategies. Balance data protection, privacy, and business objectives, while guiding decisions that reflect the organization's risk appetite and operational realities with little/no direction from business/portfolio leadership. Provide oversight and direction for the Data Protection and Privacy Technology products' capabilities, programs, services and engagement model. Govern adherence to policies and standards. Own, enhance, and drive the global operating model. Translate complex data protection and privacy requirements into clear, actionable guidance for senior leaders, technology teams, and business partners. Shape how data protection and privacy controls are integrated into new technology development, ensuring risks are mitigated early and effectively. Serve as the bridge between engineering, cybersecurity, privacy, and business teams to embed data protection and privacy by design into platforms, applications, and AI solutions. Evaluate the effectiveness of data protection and privacy technologies using KPIs, telemetry, and operational metrics to guide maturity, automation, and risk reduction. Conduct and oversee data protection and privacy by design risk assessments, product evaluations, compliance checks, and audits to meet regulatory requirements. Oversee coordination with appropriate teams during data protection and privacy incidents, ensuring accurate reporting, communication, and follow through. Drive data protection and privacy awareness programs that strengthen end user understanding of data protection responsibilities and emerging threats. Act as the primary point of contact between business/portfolio executive leadership and product teams to engage executive leadership and communicate the progress of Data Protection and Privacy Technology programs and services. Build and lead professional, creative, and collaborative global teams of data protection engineers, privacy engineers, and analysts, cultivating technical excellence, continuous learning, and innovation. Oversee a team of up to 50 team members with multiple squads. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical field 8+ years of progressive experience in cybersecurity, data protection, privacy engineering, or information security. 3+ years of experience leading technical teams in a large enterprise environment. Prior experience driving large scale security or privacy technology initiatives from strategy through execution. Demonstrated ability to collaborate across cybersecurity, legal, data, product, and engineering teams to embed privacy and security into systems and workflows. Exhibit advanced ability to communicate data protection and privacy concepts clearly to non technical audiences, translating complex requirements into practical guidance. Preferred Qualifications- Education & Prior Job Experience Master's degree in computer science, Cybersecurity, Engineering, Information Assurance, or a related technical field. 12+ years of experience in cybersecurity, privacy engineering, data protection, or information security. 5+ years of leadership or management experience overseeing technical teams and driving enterprise level initiatives. Experience leading data protection or privacy engineering programs and teams in highly regulated industries (e.g., aviation, financial services, healthcare). Skills, Licenses & Certifications Knowledge of data protection industry practices and global privacy regulations (GDPR, CCPA/CPRA, PCI, etc.) and ability to translate them into technical controls aligned with industry frameworks such as NIST CSF/PRMF and ISO/IEC 27001/27701. Strong understanding of data security and privacy engineering, secure data lifecycle practices, and access control models. Familiarity with cybersecurity or privacy-related risk assessment methodologies and frameworks. Professional certifications such as CISSP, CIPP/E, CIPP/US, CIPT, CDPSE, CCSP, or equivalent privacy/security credentials. Demonstrated ability to deliver prioritized outcomes using agile and product management principles. Experience in implementing and managing data protection and privacy technologies (e.g., DLP, data discovery/classification, encryption/tokenization, access governance, cloud data security, data and code scanning tools, DSAR/rights automation platforms, consent and preference management tools). Experience using KPIs, operational telemetry, and maturity metrics to assess the effectiveness of data protection and privacy by design controls. Demonstrated leadership, communication, and relationship building skills with the ability to influence stakeholders at all levels. Excellent analytical and problem-solving abilities with keen attention to detail. Solution oriented, can define various pragmatic alternatives leading to appropriate Cybersecurity outcomes. Ability to work independently with a high degree of initiative. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders . click apply for full job details
11/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high performing team committed to technical excellence, you'll help shape the modern cybersecurity capabilities that drive a more reliable, safe, and profitable airline. The Platform Security product group delivers comprehensive solutions, processes, and platforms that embed and monitor security across Cloud, Application, Endpoint / End User, Data, and AI domains. In this portfolio, you'll help strengthen the safeguards that protect our systems, data, and people through consistent, scalable practices and deliver solutions that secure one of the world's most complex global operations. The Sr. Manager - Data Protection and Privacy Technology will own and lead the strategy, roadmap, engineering, and continuous improvement of American Airlines' Data Protection and Privacy Technology program. In this role, you'll advance core capabilities including data security engineering and protection, privacy engineering and assurance, data classification, retention, and access governance while guiding talented global teams. You'll work closely with Cybersecurity, Privacy Office, Enterprise Data, Legal, and Procurement to build scalable, modern controls that protect American Airlines' most critical information assets. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Own and lead the enterprise Data Protection and Privacy Technology strategy and roadmap, ensuring modern controls (classification, encryption, access governance, DLP, masking, AI/ML safeguards) are built, deployed, and continuously improved. Develop a deep understanding of enterprise data flows, championing secure data handling practices and shared accountability, while ensuring data protection and privacy decisions align with business priorities and technology strategies. Balance data protection, privacy, and business objectives, while guiding decisions that reflect the organization's risk appetite and operational realities with little/no direction from business/portfolio leadership. Provide oversight and direction for the Data Protection and Privacy Technology products' capabilities, programs, services and engagement model. Govern adherence to policies and standards. Own, enhance, and drive the global operating model. Translate complex data protection and privacy requirements into clear, actionable guidance for senior leaders, technology teams, and business partners. Shape how data protection and privacy controls are integrated into new technology development, ensuring risks are mitigated early and effectively. Serve as the bridge between engineering, cybersecurity, privacy, and business teams to embed data protection and privacy by design into platforms, applications, and AI solutions. Evaluate the effectiveness of data protection and privacy technologies using KPIs, telemetry, and operational metrics to guide maturity, automation, and risk reduction. Conduct and oversee data protection and privacy by design risk assessments, product evaluations, compliance checks, and audits to meet regulatory requirements. Oversee coordination with appropriate teams during data protection and privacy incidents, ensuring accurate reporting, communication, and follow through. Drive data protection and privacy awareness programs that strengthen end user understanding of data protection responsibilities and emerging threats. Act as the primary point of contact between business/portfolio executive leadership and product teams to engage executive leadership and communicate the progress of Data Protection and Privacy Technology programs and services. Build and lead professional, creative, and collaborative global teams of data protection engineers, privacy engineers, and analysts, cultivating technical excellence, continuous learning, and innovation. Oversee a team of up to 50 team members with multiple squads. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical field 8+ years of progressive experience in cybersecurity, data protection, privacy engineering, or information security. 3+ years of experience leading technical teams in a large enterprise environment. Prior experience driving large scale security or privacy technology initiatives from strategy through execution. Demonstrated ability to collaborate across cybersecurity, legal, data, product, and engineering teams to embed privacy and security into systems and workflows. Exhibit advanced ability to communicate data protection and privacy concepts clearly to non technical audiences, translating complex requirements into practical guidance. Preferred Qualifications- Education & Prior Job Experience Master's degree in computer science, Cybersecurity, Engineering, Information Assurance, or a related technical field. 12+ years of experience in cybersecurity, privacy engineering, data protection, or information security. 5+ years of leadership or management experience overseeing technical teams and driving enterprise level initiatives. Experience leading data protection or privacy engineering programs and teams in highly regulated industries (e.g., aviation, financial services, healthcare). Skills, Licenses & Certifications Knowledge of data protection industry practices and global privacy regulations (GDPR, CCPA/CPRA, PCI, etc.) and ability to translate them into technical controls aligned with industry frameworks such as NIST CSF/PRMF and ISO/IEC 27001/27701. Strong understanding of data security and privacy engineering, secure data lifecycle practices, and access control models. Familiarity with cybersecurity or privacy-related risk assessment methodologies and frameworks. Professional certifications such as CISSP, CIPP/E, CIPP/US, CIPT, CDPSE, CCSP, or equivalent privacy/security credentials. Demonstrated ability to deliver prioritized outcomes using agile and product management principles. Experience in implementing and managing data protection and privacy technologies (e.g., DLP, data discovery/classification, encryption/tokenization, access governance, cloud data security, data and code scanning tools, DSAR/rights automation platforms, consent and preference management tools). Experience using KPIs, operational telemetry, and maturity metrics to assess the effectiveness of data protection and privacy by design controls. Demonstrated leadership, communication, and relationship building skills with the ability to influence stakeholders at all levels. Excellent analytical and problem-solving abilities with keen attention to detail. Solution oriented, can define various pragmatic alternatives leading to appropriate Cybersecurity outcomes. Ability to work independently with a high degree of initiative. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders . click apply for full job details
WEIDENHAMMER SYSTEMS CORPORATION
Wyomissing, Pennsylvania
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/10/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Job Description Job Description You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/10/2026
Full time
Job Description Job Description You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
LexisNexis Legal & Professional
Horsham, Pennsylvania
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
11/09/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Our Team For over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness. About the Role Principal AI Engineer - Architecture Track We are seeking a hands-on Principal AI Engineer who can design and build production-grade AI solutions while growing into a broader AI Architect role. This position is ideal for an experienced AI developer or technical lead who has strong engineering depth, understands modern AI architecture, and is ready to expand their influence across platforms, products, and delivery teams. The Principal AI Engineer will work closely with product managers, architects, data scientists, software engineers, security teams, and government stakeholders to translate mission and business needs into secure, scalable, and reusable AI capabilities. The role will initially focus on solution design and hands-on implementation, with increasing responsibility for architecture standards, technical strategy, governance, and cross-team alignment. Conditions of Employment: You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation and achieve Public Trust security clearance. Must be located near the Horsham, PA location for a hybrid onsite schedule. Responsibilities AI Solution Design and Development Design, prototype, and implement AI-powered applications, services, agents, and workflows. Translate business, user, and government mission requirements into practical technical solutions. Develop solutions using large language models, retrieval-augmented generation, machine learning, natural language processing, computer vision, or other relevant AI technologies. Build reusable AI components, services, APIs, evaluation frameworks, and reference implementations. Integrate AI capabilities with enterprise platforms, data sources, workflows, and existing applications. Balance rapid experimentation with the engineering discipline required for secure, reliable production systems. Evaluate models, platforms, frameworks, and vendors based on performance, cost, security, scalability, and mission fit. Architecture and Technical Leadership Contribute to solution architectures covering applications, models, data, integrations, infrastructure, security, and operational monitoring. Partner with senior architects to establish AI architecture patterns, guardrails, standards, and reference architectures. Help teams make informed decisions regarding commercial, open-source, and internally developed AI capabilities. Identify opportunities to create shared AI services and reusable capabilities across products, contracts, and government agencies. Participate in architecture reviews and clearly document technical decisions, tradeoffs, assumptions, and risks. Provide technical guidance, code reviews, mentoring, and hands-on support to engineering and data science teams. Grow into ownership of end-to-end AI solution architecture and broader technical strategy. Government and Stakeholder Engagement Support technical discovery sessions, demonstrations, proofs of concept, proposals, RFIs, and RFP responses. Communicate complex AI concepts, limitations, risks, and tradeoffs clearly to both technical and non-technical audiences. Help move successful prototypes into secure, supportable, and scalable production capabilities. Stay informed about evolving government AI policies, standards, acquisition practices, and responsible-AI expectations. Requirement Bachelor's degree in computer science, engineering, data science, information systems, or a related field, or equivalent practical experience. Significant professional software engineering experience, including experience delivering production applications or platforms. Hands-on experience developing AI, machine-learning, or data-intensive solutions. Proficiency in Python and experience with APIs, cloud services, data pipelines, software development practices, and source control. Experience with modern generative-AI patterns, such as large language models, retrieval-augmented generation, embeddings, vector search, tool use, structured outputs, or AI agents. Understanding of cloud-native architecture, system integration, identity and access management, observability, and secure development practices. Ability to evaluate technical alternatives and explain architecture decisions and tradeoffs. Experience working across product, engineering, data, security, and business teams. Strong written and verbal communication skills. Ability to satisfy applicable government background, suitability, or contractual requirements. Incorporate security, privacy, accessibility, explainability, auditability, and human oversight into solution designs. Establish appropriate evaluation methods for accuracy, relevance, groundedness, bias, safety, and reliability. Design controls for model and prompt versioning, data lineage, access management, logging, monitoring, and traceability. Partner with cybersecurity, legal, privacy, compliance, and governance teams throughout the solution lifecycle. Ensure solutions align with applicable organizational policies, contractual obligations, and government requirements. Design human-in-the-loop controls based on the risk and impact of the decisions supported or performed by AI. Preferred Qualifications Experience delivering technology solutions for U.S. federal, state, or local government customers. Experience working in government contracting, regulated environments, or programs involving sensitive data. Familiarity with government security and compliance frameworks, such as NIST, FedRAMP, FISMA, or agency-specific controls. Experience with one or more major cloud platforms, particularly AWS, Microsoft Azure, or Google Cloud. Experience with AI orchestration frameworks, model gateways, vector databases, evaluation platforms, MLOps, or LLMOps. Understanding of model evaluation, prompt engineering, fine-tuning, data governance, and responsible-AI practices. Experience moving AI proofs of concept into production. Experience supporting technical proposals, RFIs, RFPs, solution demonstrations, or customer workshops. Prior technical leadership, mentoring, or architecture-review experience. Relevant cloud, architecture, security, data, or AI certifications. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process . click apply for full job details
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; we are a Digital family. Location: Fort Huachuca, AZ Digital Consultants is seeking an expert Principal T&E Integrator to serve as a senior technical integrator within our test team, responsible for harmonizing test and evaluation standards across five National Security programs. Leveraging extensive expertise in Test and Evaluation, this expert provides critical QA/QC, technical, and task management support to the Test Manager and Task Leads. The Principal T&E Integrator focuses on elevating the quality and consistency of test processes by mentoring teams on the development of milestone briefings, test plans, and evaluation reports. They will ensure high standards for data collection methodologies, analytical rigor, operational realism, and secure execution of all test activities. Ultimately, this role translates complex technical data, test anomalies, and system performance into high-impact, clear operational assessments, providing senior leaders with the trusted insights necessary for critical deployment decisions. Key Responsibilities: Track, drive, and perform rigorous Quality Assurance/Quality Control (QA/QC) on program-wide OT&E tasks and deliverables, directly supporting the Test Manager and Task Leads to ensure test plans and execution scenarios maintain high operational realism. Ensure executive-level operational assessments that translate complex technical data, anomalies, and system performance into clear insights for senior stakeholders. Mentor evaluation teams through complex data analysis, stress-testing data collection methodologies to ensure results are mathematically sound and operationally relevant. Support the evaluation of secure voice and data pipelines under simulated threat conditions to validate operational survivability and compliance. Oversee the integration of sensitive cryptographic systems, keyed assets, and secure communication networks throughout the testing lifecycle. Requirements: Required Clearance: Must possess and be able to maintain an active Top Secret/SCI security clearance with Polygraph. Education & Core Experience: Leadership Experience: 10+ years of leadership experience, including at least 4 years at the field grade officer, senior warrant officer, senior NCO, or civilian equivalent (e.g., O4/CW3/E8/GS-13) level supporting the Department of War (DoW). T&E Experience: 5+ years of dedicated Test & Evaluation (T&E) experience. Education: Master's degree in engineering, Cybersecurity, Computer Science, Operations Research, or a related technical field (or a bachelor's degree with 6 additional years of relevant experience). Domain Expertise & Leadership: Mastery of T&E methodologies, test design, and statistical data analysis. Exceptional technical writing and briefing skills tailored for senior military and civilian stakeholders/leadership. Proven ability to lead and mentor multi-disciplinary test teams, engineering specialists, and security personnel in high-pressure environments. Unwavering commitment to maintaining operational security, system integrity, and analytical excellence across all test programs. Desired/Preferred Qualifications: 10+ years of National Security Systems experience. Communications Security (COMSEC) operational or testing experience. Formal Government or DoD-approved COMSEC Custodian / COMSEC Management training. DoD 8570.01-M IAM Level III certification (e.g., CISSP, CISM, or GSLC) or IASAE Level III architecture certifications (e.g., CISSP-ISSAP, CISSP-ISSEP). Defense Acquisition: Demonstrated mastery of DAWIA T&E Level III standards (or equivalent GS-14/15 military/civilian T&E experience and training. Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
11/09/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job; we are a Digital family. Location: Fort Huachuca, AZ Digital Consultants is seeking an expert Principal T&E Integrator to serve as a senior technical integrator within our test team, responsible for harmonizing test and evaluation standards across five National Security programs. Leveraging extensive expertise in Test and Evaluation, this expert provides critical QA/QC, technical, and task management support to the Test Manager and Task Leads. The Principal T&E Integrator focuses on elevating the quality and consistency of test processes by mentoring teams on the development of milestone briefings, test plans, and evaluation reports. They will ensure high standards for data collection methodologies, analytical rigor, operational realism, and secure execution of all test activities. Ultimately, this role translates complex technical data, test anomalies, and system performance into high-impact, clear operational assessments, providing senior leaders with the trusted insights necessary for critical deployment decisions. Key Responsibilities: Track, drive, and perform rigorous Quality Assurance/Quality Control (QA/QC) on program-wide OT&E tasks and deliverables, directly supporting the Test Manager and Task Leads to ensure test plans and execution scenarios maintain high operational realism. Ensure executive-level operational assessments that translate complex technical data, anomalies, and system performance into clear insights for senior stakeholders. Mentor evaluation teams through complex data analysis, stress-testing data collection methodologies to ensure results are mathematically sound and operationally relevant. Support the evaluation of secure voice and data pipelines under simulated threat conditions to validate operational survivability and compliance. Oversee the integration of sensitive cryptographic systems, keyed assets, and secure communication networks throughout the testing lifecycle. Requirements: Required Clearance: Must possess and be able to maintain an active Top Secret/SCI security clearance with Polygraph. Education & Core Experience: Leadership Experience: 10+ years of leadership experience, including at least 4 years at the field grade officer, senior warrant officer, senior NCO, or civilian equivalent (e.g., O4/CW3/E8/GS-13) level supporting the Department of War (DoW). T&E Experience: 5+ years of dedicated Test & Evaluation (T&E) experience. Education: Master's degree in engineering, Cybersecurity, Computer Science, Operations Research, or a related technical field (or a bachelor's degree with 6 additional years of relevant experience). Domain Expertise & Leadership: Mastery of T&E methodologies, test design, and statistical data analysis. Exceptional technical writing and briefing skills tailored for senior military and civilian stakeholders/leadership. Proven ability to lead and mentor multi-disciplinary test teams, engineering specialists, and security personnel in high-pressure environments. Unwavering commitment to maintaining operational security, system integrity, and analytical excellence across all test programs. Desired/Preferred Qualifications: 10+ years of National Security Systems experience. Communications Security (COMSEC) operational or testing experience. Formal Government or DoD-approved COMSEC Custodian / COMSEC Management training. DoD 8570.01-M IAM Level III certification (e.g., CISSP, CISM, or GSLC) or IASAE Level III architecture certifications (e.g., CISSP-ISSAP, CISSP-ISSEP). Defense Acquisition: Demonstrated mastery of DAWIA T&E Level III standards (or equivalent GS-14/15 military/civilian T&E experience and training. Benefits: The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/09/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Lead the Cloud and Infrastructure Service Desk while serving as the senior escalation point for Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. Coach the technical team, lead major incident response, address recurring problems, and improve managed services through monitoring, automation, and AI-assisted tools. Responsibilities Lead the Cloud and Infrastructure Service Desk. Serve as the senior escalation point for complex technical issues. Coach and develop service desk analysts and engineers. Lead response to major incidents. Drive problem management to prevent recurring issues. Improve service delivery through monitoring, automation, and AI-assisted tools. Required Skills Microsoft 365 Microsoft Azure Microsoft Entra IDWindows Server Virtualization Networking Backup and disaster recovery Cybersecurity Major incident management Problem management
11/09/2026
Full time
Lead the Cloud and Infrastructure Service Desk while serving as the senior escalation point for Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. Coach the technical team, lead major incident response, address recurring problems, and improve managed services through monitoring, automation, and AI-assisted tools. Responsibilities Lead the Cloud and Infrastructure Service Desk. Serve as the senior escalation point for complex technical issues. Coach and develop service desk analysts and engineers. Lead response to major incidents. Drive problem management to prevent recurring issues. Improve service delivery through monitoring, automation, and AI-assisted tools. Required Skills Microsoft 365 Microsoft Azure Microsoft Entra IDWindows Server Virtualization Networking Backup and disaster recovery Cybersecurity Major incident management Problem management
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Telecommunications Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. This position is in support of the US Air Force Education and Training Center. Responsibilities The Mission Critical Telecommunications Specialist 4 leads Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering support across multiple installations, including the design, coordination, and implementation of structured cabling. The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and grounding and bonding. The specialist leads a team of telecommunications engineers and designers, sets technical direction, and reviews all ISP/OSP engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base communications squadrons, base civil engineering, project and field leadership, subcontractors, and manufacturers. The specialist owns the quality and constructibility of the team's deliverables: site survey reports, site installation plans, equipment lists, bills of materials, drawings, specifications, cable schedules, acceptance test plans and reports, as-builts, and closeout documentation. The specialist is accountable for schedule, budget, and technical risk on assigned scope from survey through system acceptance. Team leadership Lead, mentor, and develop a team of engineers and designers. Assign work, balance workload across multiple bases, and review performance with engineering management. Review and approve ISP/OSP engineering deliverables for technical accuracy, constructibility, and compliance with contract requirements, Government deliverable instructions, and M.C. Dean engineering standards. Lead the Quality Control process for the team. Establish standard details, templates, and design practices that keep deliverables consistent across bases. Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings. Plan and forecast engineering labor, schedule, and budget. Identify and escalate technical and schedule risks early. Manage subcontractor and surveyor interfaces for OSP design, GPS and shape-file data, and field installation. Technical delivery Direct requirements development and tracking. Coordinate connectivity requirements, including backbone and inter-rack cabling, outlet types, media and connector types, topology, and device locations, with network engineering, wireless, mechanical, electrical, cybersecurity, and other stakeholders. Lead site survey planning and execution for communication equipment locations and ISP/OSP pathways, including spare fiber testing, manhole, handhole, and duct survey, rack and grounding documentation, power and UPS evaluation, and TEMPEST data collection. Lead OSP and ISP design, including pathway and fill calculations, new fiber and conduit design, grounding and bonding, and telecommunications space planning with architecture, MEP, and electronic systems. Resolve RFIs and construction discrepancies, and direct red-line management and as-built closeout. Oversee cable acceptance test planning, qualification test procedures, and system acceptance testing support. Oversee base work request and environmental review packages, and ISP/OSP cable records in the base's cable management system, following Air Force documentation requirements. Guide ISP/OSP pathway and power coordination for communication equipment locations, including flightline areas. Maintain current knowledge of TIA standards, BICSI publications, NEC, NESC, NFPA codes, and TEMPEST requirements, and ensure the team applies them. Support cutover planning with base communications squadrons, including look-ahead schedules and scheduled service outage coordination. Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a DoD SECRET Clearance is REQUIRED Education: Bachelor's degree in Engineering and 7+ years of recent experience in the telecommunications infrastructure industry, or a Master's degree in an engineering field and 5+ years of recent experience. Key Requirements 2+ years of experience leading engineers or designers, formally or as a technical lead, on multi-site or multi-discipline projects. Active BICSI RCDD credential at time of hire. Active DoD Secret clearance, or the ability to obtain and maintain one. Ability to pass an extensive background check. Demonstrated expertise in TIA-568, TIA-569, TIA-606, and J-STD-607 design, NEC and NESC requirements, and OSP fiber and conduit design. Experience producing and reviewing construction drawings, specifications, bills of materials, and acceptance test plans for large-scale infrastructure projects. Strong written and verbal communication, including presenting technical positions to Government customers. Up to 50% travel to Air Force bases, including site surveys, cutovers, and acceptance testing. Preferred Experience BICSI OSP Designer credential; Professional Engineer license. Experience on DoD or federal projects, including DAF base infrastructure, TEMPEST requirements, formal Government deliverable submittals, and Air Force work order processes. Experience with CAD and BIM systems such as AutoCAD and Revit, and GIS-based cable records. Working knowledge of campus network infrastructure, including how ISP/OSP design supports switching. Experience supporting cutovers and acceptance testing for operational networks. Manufacturer certifications. Prior field installation and testing experience, including OTDR and fiber certification testing. We offer an excellent benefits package including: A competitive salary Medical, dental, vision, life, and disability insurance Paid time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
11/09/2026
Full time
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Telecommunications Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. This position is in support of the US Air Force Education and Training Center. Responsibilities The Mission Critical Telecommunications Specialist 4 leads Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering support across multiple installations, including the design, coordination, and implementation of structured cabling. The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and grounding and bonding. The specialist leads a team of telecommunications engineers and designers, sets technical direction, and reviews all ISP/OSP engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base communications squadrons, base civil engineering, project and field leadership, subcontractors, and manufacturers. The specialist owns the quality and constructibility of the team's deliverables: site survey reports, site installation plans, equipment lists, bills of materials, drawings, specifications, cable schedules, acceptance test plans and reports, as-builts, and closeout documentation. The specialist is accountable for schedule, budget, and technical risk on assigned scope from survey through system acceptance. Team leadership Lead, mentor, and develop a team of engineers and designers. Assign work, balance workload across multiple bases, and review performance with engineering management. Review and approve ISP/OSP engineering deliverables for technical accuracy, constructibility, and compliance with contract requirements, Government deliverable instructions, and M.C. Dean engineering standards. Lead the Quality Control process for the team. Establish standard details, templates, and design practices that keep deliverables consistent across bases. Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings. Plan and forecast engineering labor, schedule, and budget. Identify and escalate technical and schedule risks early. Manage subcontractor and surveyor interfaces for OSP design, GPS and shape-file data, and field installation. Technical delivery Direct requirements development and tracking. Coordinate connectivity requirements, including backbone and inter-rack cabling, outlet types, media and connector types, topology, and device locations, with network engineering, wireless, mechanical, electrical, cybersecurity, and other stakeholders. Lead site survey planning and execution for communication equipment locations and ISP/OSP pathways, including spare fiber testing, manhole, handhole, and duct survey, rack and grounding documentation, power and UPS evaluation, and TEMPEST data collection. Lead OSP and ISP design, including pathway and fill calculations, new fiber and conduit design, grounding and bonding, and telecommunications space planning with architecture, MEP, and electronic systems. Resolve RFIs and construction discrepancies, and direct red-line management and as-built closeout. Oversee cable acceptance test planning, qualification test procedures, and system acceptance testing support. Oversee base work request and environmental review packages, and ISP/OSP cable records in the base's cable management system, following Air Force documentation requirements. Guide ISP/OSP pathway and power coordination for communication equipment locations, including flightline areas. Maintain current knowledge of TIA standards, BICSI publications, NEC, NESC, NFPA codes, and TEMPEST requirements, and ensure the team applies them. Support cutover planning with base communications squadrons, including look-ahead schedules and scheduled service outage coordination. Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a DoD SECRET Clearance is REQUIRED Education: Bachelor's degree in Engineering and 7+ years of recent experience in the telecommunications infrastructure industry, or a Master's degree in an engineering field and 5+ years of recent experience. Key Requirements 2+ years of experience leading engineers or designers, formally or as a technical lead, on multi-site or multi-discipline projects. Active BICSI RCDD credential at time of hire. Active DoD Secret clearance, or the ability to obtain and maintain one. Ability to pass an extensive background check. Demonstrated expertise in TIA-568, TIA-569, TIA-606, and J-STD-607 design, NEC and NESC requirements, and OSP fiber and conduit design. Experience producing and reviewing construction drawings, specifications, bills of materials, and acceptance test plans for large-scale infrastructure projects. Strong written and verbal communication, including presenting technical positions to Government customers. Up to 50% travel to Air Force bases, including site surveys, cutovers, and acceptance testing. Preferred Experience BICSI OSP Designer credential; Professional Engineer license. Experience on DoD or federal projects, including DAF base infrastructure, TEMPEST requirements, formal Government deliverable submittals, and Air Force work order processes. Experience with CAD and BIM systems such as AutoCAD and Revit, and GIS-based cable records. Working knowledge of campus network infrastructure, including how ISP/OSP design supports switching. Experience supporting cutovers and acceptance testing for operational networks. Manufacturer certifications. Prior field installation and testing experience, including OTDR and fiber certification testing. We offer an excellent benefits package including: A competitive salary Medical, dental, vision, life, and disability insurance Paid time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
Leidos seeks a Senior Analyst to drive complex IT and analytics initiatives for national security, health, and engineering clients. In this mission-driven role, you will lead requirements analysis, data modeling, and solution design across digital modernization, cyber, and systems engineering programs. You will build dashboards and reports, evaluate performance and risk, and brief both technical teams and executives. Working in a collaborative, hybrid environment, you'll mentor junior analysts and help shape innovative, secure, and scalable solutions with real-world impact. Responsibilities Lead analysis of complex IT, cyber, and data modernization projects for government and commercial clients Gather, validate, and translate business and technical requirements into actionable solutions Develop analytical models, dashboards, and reports to support data-driven decision-making Collaborate with engineers, architects, and project managers to design and optimize solutions Assess risks, dependencies, and performance metrics across multiple workstreams Prepare clear documentation, briefings, and recommendations for technical and executive stakeholders Support proposal development, cost/benefit analysis, and roadmap planning Mentor junior analysts and contribute to best practices and process improvement Required Skills Data analysis Business requirements gathering IT systems analysis Data visualization and dashboards SQL or similar query languages Cybersecurity or secure systems concepts Analytics and reporting tools (e.g., Power BI, Tableau) Systems engineering or enterprise IT concepts Risk and performance analysis Technical documentation and presentations
11/08/2026
Full time
Leidos seeks a Senior Analyst to drive complex IT and analytics initiatives for national security, health, and engineering clients. In this mission-driven role, you will lead requirements analysis, data modeling, and solution design across digital modernization, cyber, and systems engineering programs. You will build dashboards and reports, evaluate performance and risk, and brief both technical teams and executives. Working in a collaborative, hybrid environment, you'll mentor junior analysts and help shape innovative, secure, and scalable solutions with real-world impact. Responsibilities Lead analysis of complex IT, cyber, and data modernization projects for government and commercial clients Gather, validate, and translate business and technical requirements into actionable solutions Develop analytical models, dashboards, and reports to support data-driven decision-making Collaborate with engineers, architects, and project managers to design and optimize solutions Assess risks, dependencies, and performance metrics across multiple workstreams Prepare clear documentation, briefings, and recommendations for technical and executive stakeholders Support proposal development, cost/benefit analysis, and roadmap planning Mentor junior analysts and contribute to best practices and process improvement Required Skills Data analysis Business requirements gathering IT systems analysis Data visualization and dashboards SQL or similar query languages Cybersecurity or secure systems concepts Analytics and reporting tools (e.g., Power BI, Tableau) Systems engineering or enterprise IT concepts Risk and performance analysis Technical documentation and presentations
Leidos seeks a Program Manager to lead complex IT and digital modernization programs supporting national security, health, and engineering missions. In this role, you will own program delivery from planning through execution, aligning stakeholders, schedules, and budgets while coordinating cyber, analytics, and systems engineering teams. You will manage risks, ensure compliance with quality and security standards, and serve as the primary customer interface. This position offers a collaborative, mission-driven culture, flexible work options, and strong opportunities for growth and real-world impact. Responsibilities Lead cross-functional IT programs from initiation through delivery for government and commercial clients Define scope, schedules, milestones, and budgets; track performance against KPIs Coordinate technical, cyber, and engineering teams to meet mission and customer requirements Manage program risks, issues, and dependencies; drive mitigation and recovery plans Serve as primary customer interface, ensuring satisfaction and contract compliance Prepare and deliver status reports, briefings, and documentation to internal and external stakeholders Ensure adherence to quality, security, and regulatory standards across all workstreams Support business growth through proposals, estimates, and continuous improvement initiatives Required Skills Program management Agile / Scrum methodologies IT project planning and scheduling Risk and issue management Budgeting and financial tracking Stakeholder and customer management Systems engineering lifecycle familiarity Cybersecurity and compliance awareness Data and analytics project coordination Contract and vendor management
11/08/2026
Full time
Leidos seeks a Program Manager to lead complex IT and digital modernization programs supporting national security, health, and engineering missions. In this role, you will own program delivery from planning through execution, aligning stakeholders, schedules, and budgets while coordinating cyber, analytics, and systems engineering teams. You will manage risks, ensure compliance with quality and security standards, and serve as the primary customer interface. This position offers a collaborative, mission-driven culture, flexible work options, and strong opportunities for growth and real-world impact. Responsibilities Lead cross-functional IT programs from initiation through delivery for government and commercial clients Define scope, schedules, milestones, and budgets; track performance against KPIs Coordinate technical, cyber, and engineering teams to meet mission and customer requirements Manage program risks, issues, and dependencies; drive mitigation and recovery plans Serve as primary customer interface, ensuring satisfaction and contract compliance Prepare and deliver status reports, briefings, and documentation to internal and external stakeholders Ensure adherence to quality, security, and regulatory standards across all workstreams Support business growth through proposals, estimates, and continuous improvement initiatives Required Skills Program management Agile / Scrum methodologies IT project planning and scheduling Risk and issue management Budgeting and financial tracking Stakeholder and customer management Systems engineering lifecycle familiarity Cybersecurity and compliance awareness Data and analytics project coordination Contract and vendor management
Job Description Job Description Change and Configuration Governance Analyst Job ID#:26-1137 Clearance: Top Secret with SCI eligibility Location: DC Metro Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: Navitas is seeking a senior Change Management & Configuration Governance Architect to lead the design, implementation, and oversight of enterprise change management and configuration governance frameworks supporting federal architecture modernization initiatives. This role is responsible for establishing governance processes that ensure architectural, infrastructure, cybersecurity, and AI/ML system changes are reviewed, approved, documented, and traceable throughout their lifecycle. The architect will serve as a key advisor to Change Control Boards (CCB), Engineering Change Boards (ECB), and Architecture Review Boards (ARB), ensuring compliance with RMF, NIST 800-53, and agency governance requirements. As agencies increasingly adopt AI-enabled capabilities, this role will also define governance processes for AI/ML model versioning, agentic AI system updates, prompt engineering baselines, and AI deployment approvals, ensuring transparency, accountability, and audit readiness. Responsibilities will include but are not limited to: Define and oversee enterprise change management, configuration governance, and release management frameworks supporting mission, business, and cloud environments. Lead CCB, ECB, and ARB governance processes, including workflows, documentation standards, approval procedures, and deployment governance. Ensure architectural and system changes maintain traceability to RMF, NIST 800-53, system security plans, authorization packages, and compliance requirements. Establish and maintain configuration management standards, baselines, and audit-ready governance processes across enterprise technologies. Develop governance frameworks for AI/ML systems, including model versioning, retraining, fine-tuning, deployment promotions, retirement, and prompt engineering baselines. Govern agentic AI and autonomous workflow changes, ensuring updates follow established approval processes with full auditability and lifecycle traceability. Collaborate with architects, cybersecurity teams, and stakeholders to assess change impacts, monitor governance metrics, support audits, and drive process improvements while maintaining compliance. What You'll Need: Active Top Secret (TS) security clearance with SCI eligibility. Bachelor's degree in Computer Science, Engineering, Data Science, or related field, Master preferred 10+ years of experience in change management, configuration management, enterprise architecture governance, IT service management, or related disciplines. Experience supporting Change Control Boards (CCB), Engineering Change Boards (ECB), and Architecture Review Boards (ARB). Experience implementing enterprise configuration management and release management processes. Strong knowledge of Risk Management Framework (RMF), NIST 800-53 controls, and federal compliance requirements. Experience supporting cloud modernization, enterprise technology transformation, or digital modernization programs. Experience developing governance processes for AI/ML systems, software development lifecycle activities, or enterprise platforms is highly desirable. Experience with Risk Management Framework (RMF) Experience with NIST 800-53 compliance and control traceability Must be DOW 8140 certified ITIL Foundation Certification Ability to obtain and maintain required Top Secret government security clearance. Set Yourself Apart With: Master's degree in Computer Science, Engineering, Information Technology, or related discipline. Configuration Management Database (CMDB) platforms and governance tools. ServiceNow Change Management, Configuration Management, and ITSM modules. Enterprise architecture governance frameworks and review processes. Release management and DevSecOps governance methodologies. AI/ML model lifecycle management and model governance concepts. Version control and deployment management platforms including GitHub Enterprise, GitLab, Azure DevOps, and associated approval workflows. Cloud governance and operational frameworks within AWS and Azure environments. Audit readiness, compliance reporting, and governance process optimization. Certified Change Management Professional (CCMP) Prosci Change Management Certification Certified Configuration Manager (CCM) Certified Government Auditing or Governance certifications Salary Range: $120k - $155k The salary range listed reflects our standard market pay structure. Final compensation will be determined based on multiple factors, including, but not limited to, the candidate's unique qualifications, skills required for the position, professional experience, education, and business needs, at the time of hire. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. Powered by JazzHR b4w7T4oqjy
11/07/2026
Full time
Job Description Job Description Change and Configuration Governance Analyst Job ID#:26-1137 Clearance: Top Secret with SCI eligibility Location: DC Metro Who We Are: Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we've served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do: At our very core, we're a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions. What You'll Do: Navitas is seeking a senior Change Management & Configuration Governance Architect to lead the design, implementation, and oversight of enterprise change management and configuration governance frameworks supporting federal architecture modernization initiatives. This role is responsible for establishing governance processes that ensure architectural, infrastructure, cybersecurity, and AI/ML system changes are reviewed, approved, documented, and traceable throughout their lifecycle. The architect will serve as a key advisor to Change Control Boards (CCB), Engineering Change Boards (ECB), and Architecture Review Boards (ARB), ensuring compliance with RMF, NIST 800-53, and agency governance requirements. As agencies increasingly adopt AI-enabled capabilities, this role will also define governance processes for AI/ML model versioning, agentic AI system updates, prompt engineering baselines, and AI deployment approvals, ensuring transparency, accountability, and audit readiness. Responsibilities will include but are not limited to: Define and oversee enterprise change management, configuration governance, and release management frameworks supporting mission, business, and cloud environments. Lead CCB, ECB, and ARB governance processes, including workflows, documentation standards, approval procedures, and deployment governance. Ensure architectural and system changes maintain traceability to RMF, NIST 800-53, system security plans, authorization packages, and compliance requirements. Establish and maintain configuration management standards, baselines, and audit-ready governance processes across enterprise technologies. Develop governance frameworks for AI/ML systems, including model versioning, retraining, fine-tuning, deployment promotions, retirement, and prompt engineering baselines. Govern agentic AI and autonomous workflow changes, ensuring updates follow established approval processes with full auditability and lifecycle traceability. Collaborate with architects, cybersecurity teams, and stakeholders to assess change impacts, monitor governance metrics, support audits, and drive process improvements while maintaining compliance. What You'll Need: Active Top Secret (TS) security clearance with SCI eligibility. Bachelor's degree in Computer Science, Engineering, Data Science, or related field, Master preferred 10+ years of experience in change management, configuration management, enterprise architecture governance, IT service management, or related disciplines. Experience supporting Change Control Boards (CCB), Engineering Change Boards (ECB), and Architecture Review Boards (ARB). Experience implementing enterprise configuration management and release management processes. Strong knowledge of Risk Management Framework (RMF), NIST 800-53 controls, and federal compliance requirements. Experience supporting cloud modernization, enterprise technology transformation, or digital modernization programs. Experience developing governance processes for AI/ML systems, software development lifecycle activities, or enterprise platforms is highly desirable. Experience with Risk Management Framework (RMF) Experience with NIST 800-53 compliance and control traceability Must be DOW 8140 certified ITIL Foundation Certification Ability to obtain and maintain required Top Secret government security clearance. Set Yourself Apart With: Master's degree in Computer Science, Engineering, Information Technology, or related discipline. Configuration Management Database (CMDB) platforms and governance tools. ServiceNow Change Management, Configuration Management, and ITSM modules. Enterprise architecture governance frameworks and review processes. Release management and DevSecOps governance methodologies. AI/ML model lifecycle management and model governance concepts. Version control and deployment management platforms including GitHub Enterprise, GitLab, Azure DevOps, and associated approval workflows. Cloud governance and operational frameworks within AWS and Azure environments. Audit readiness, compliance reporting, and governance process optimization. Certified Change Management Professional (CCMP) Prosci Change Management Certification Certified Configuration Manager (CCM) Certified Government Auditing or Governance certifications Salary Range: $120k - $155k The salary range listed reflects our standard market pay structure. Final compensation will be determined based on multiple factors, including, but not limited to, the candidate's unique qualifications, skills required for the position, professional experience, education, and business needs, at the time of hire. Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. Powered by JazzHR b4w7T4oqjy
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Telecommunications Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. This position is in support of the US Air Force Education and Training Center. Responsibilities The Mission Critical Telecommunications Specialist 4 leads Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering support across multiple installations, including the design, coordination, and implementation of structured cabling. The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and grounding and bonding. The specialist leads a team of telecommunications engineers and designers, sets technical direction, and reviews all ISP/OSP engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base communications squadrons, base civil engineering, project and field leadership, subcontractors, and manufacturers. The specialist owns the quality and constructability of the team's deliverables: site survey reports, site installation plans, equipment lists, bills of materials, drawings, specifications, cable schedules, acceptance test plans and reports, as-builts, and closeout documentation. The specialist is accountable for schedule, budget, and technical risk on assigned scope from survey through system acceptance. Team leadership Lead, mentor, and develop a team of engineers and designers. Assign work, balance workload across multiple bases, and review performance with engineering management. Review and approve ISP/OSP engineering deliverables for technical accuracy, constructability, and compliance with contract requirements, Government deliverable instructions, and M.C. Dean engineering standards. Lead the Quality Control process for the team. Establish standard details, templates, and design practices that keep deliverables consistent across bases. Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings. Plan and forecast engineering labor, schedule, and budget. Identify and escalate technical and schedule risks early. Manage subcontractor and surveyor interfaces for OSP design, GPS and shape-file data, and field installation. Technical delivery Direct requirements development and tracking. Coordinate connectivity requirements, including backbone and inter-rack cabling, outlet types, media and connector types, topology, and device locations, with network engineering, wireless, mechanical, electrical, cybersecurity, and other stakeholders. Lead site survey planning and execution for communication equipment locations and ISP/OSP pathways, including spare fiber testing, manhole, handhole, and duct survey, rack and grounding documentation, power and UPS evaluation, and TEMPEST data collection. Lead OSP and ISP design, including pathway and fill calculations, new fiber and conduit design, grounding and bonding, and telecommunications space planning with architecture, MEP, and electronic systems. Resolve RFIs and construction discrepancies, and direct red-line management and as-built closeout. Oversee cable acceptance test planning, qualification test procedures, and system acceptance testing support. Oversee base work request and environmental review packages, and ISP/OSP cable records in the base's cable management system, following Air Force documentation requirements. Guide ISP/OSP pathway and power coordination for communication equipment locations, including flightline areas. Maintain current knowledge of TIA standards, BICSI publications, NEC, NESC, NFPA codes, and TEMPEST requirements, and ensure the team applies them. Support cutover planning with base communications squadrons, including look-ahead schedules and scheduled service outage coordination. Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a DoD SECRET Clearance is REQUIRED Education: Bachelor's degree in Engineering and 7+ years of recent experience in the telecommunications infrastructure industry, or a Master's degree in an engineering field and 5+ years of recent experience. Key Requirements 2+ years of experience leading engineers or designers, formally or as a technical lead, on multi-site or multi-discipline projects. Active BICSI RCDD credential at time of hire. Active DoD Secret clearance, or the ability to obtain and maintain one. Ability to pass an extensive background check. Demonstrated expertise in TIA-568, TIA-569, TIA-606, and J-STD-607 design, NEC and NESC requirements, and OSP fiber and conduit design. Experience producing and reviewing construction drawings, specifications, bills of materials, and acceptance test plans for large-scale infrastructure projects. Strong written and verbal communication, including presenting technical positions to Government customers. Up to 50% travel to Air Force bases, including site surveys, cutovers, and acceptance testing. Preferred Experience BICSI OSP Designer credential; Professional Engineer license. Experience on DoD or federal projects, including DAF base infrastructure, TEMPEST requirements, formal Government deliverable submittals, and Air Force work order processes. Experience with CAD and BIM systems such as AutoCAD and Revit, and GIS-based cable records. Working knowledge of campus network infrastructure, including how ISP/OSP design supports switching. Experience supporting cutovers and acceptance testing for operational networks. Manufacturer certifications. Prior field installation and testing experience, including OTDR and fiber certification testing. What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
11/07/2026
Full time
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Telecommunications Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. This position is in support of the US Air Force Education and Training Center. Responsibilities The Mission Critical Telecommunications Specialist 4 leads Department of the Air Force (DAF) inside plant (ISP) and outside plant (OSP) telecommunications infrastructure engineering support across multiple installations, including the design, coordination, and implementation of structured cabling. The specialist is the technical authority for inside plant (ISP) and outside plant (OSP) infrastructure on assigned task orders. This includes cabling, equipment, pathways, spaces, and grounding and bonding. The specialist leads a team of telecommunications engineers and designers, sets technical direction, and reviews all ISP/OSP engineering deliverables before they go to the project's lead engineer for Government submittal. The specialist is a primary technical interface to the Government program office, base communications squadrons, base civil engineering, project and field leadership, subcontractors, and manufacturers. The specialist owns the quality and constructability of the team's deliverables: site survey reports, site installation plans, equipment lists, bills of materials, drawings, specifications, cable schedules, acceptance test plans and reports, as-builts, and closeout documentation. The specialist is accountable for schedule, budget, and technical risk on assigned scope from survey through system acceptance. Team leadership Lead, mentor, and develop a team of engineers and designers. Assign work, balance workload across multiple bases, and review performance with engineering management. Review and approve ISP/OSP engineering deliverables for technical accuracy, constructability, and compliance with contract requirements, Government deliverable instructions, and M.C. Dean engineering standards. Lead the Quality Control process for the team. Establish standard details, templates, and design practices that keep deliverables consistent across bases. Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings. Plan and forecast engineering labor, schedule, and budget. Identify and escalate technical and schedule risks early. Manage subcontractor and surveyor interfaces for OSP design, GPS and shape-file data, and field installation. Technical delivery Direct requirements development and tracking. Coordinate connectivity requirements, including backbone and inter-rack cabling, outlet types, media and connector types, topology, and device locations, with network engineering, wireless, mechanical, electrical, cybersecurity, and other stakeholders. Lead site survey planning and execution for communication equipment locations and ISP/OSP pathways, including spare fiber testing, manhole, handhole, and duct survey, rack and grounding documentation, power and UPS evaluation, and TEMPEST data collection. Lead OSP and ISP design, including pathway and fill calculations, new fiber and conduit design, grounding and bonding, and telecommunications space planning with architecture, MEP, and electronic systems. Resolve RFIs and construction discrepancies, and direct red-line management and as-built closeout. Oversee cable acceptance test planning, qualification test procedures, and system acceptance testing support. Oversee base work request and environmental review packages, and ISP/OSP cable records in the base's cable management system, following Air Force documentation requirements. Guide ISP/OSP pathway and power coordination for communication equipment locations, including flightline areas. Maintain current knowledge of TIA standards, BICSI publications, NEC, NESC, NFPA codes, and TEMPEST requirements, and ensure the team applies them. Support cutover planning with base communications squadrons, including look-ahead schedules and scheduled service outage coordination. Qualifications Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a DoD SECRET Clearance is REQUIRED Education: Bachelor's degree in Engineering and 7+ years of recent experience in the telecommunications infrastructure industry, or a Master's degree in an engineering field and 5+ years of recent experience. Key Requirements 2+ years of experience leading engineers or designers, formally or as a technical lead, on multi-site or multi-discipline projects. Active BICSI RCDD credential at time of hire. Active DoD Secret clearance, or the ability to obtain and maintain one. Ability to pass an extensive background check. Demonstrated expertise in TIA-568, TIA-569, TIA-606, and J-STD-607 design, NEC and NESC requirements, and OSP fiber and conduit design. Experience producing and reviewing construction drawings, specifications, bills of materials, and acceptance test plans for large-scale infrastructure projects. Strong written and verbal communication, including presenting technical positions to Government customers. Up to 50% travel to Air Force bases, including site surveys, cutovers, and acceptance testing. Preferred Experience BICSI OSP Designer credential; Professional Engineer license. Experience on DoD or federal projects, including DAF base infrastructure, TEMPEST requirements, formal Government deliverable submittals, and Air Force work order processes. Experience with CAD and BIM systems such as AutoCAD and Revit, and GIS-based cable records. Working knowledge of campus network infrastructure, including how ISP/OSP design supports switching. Experience supporting cutovers and acceptance testing for operational networks. Manufacturer certifications. Prior field installation and testing experience, including OTDR and fiber certification testing. What we offer: A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years. Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement. Open and transparent communication with senior leadership as well as local office management. Abilities: Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
Job Description Job Description Overview Security Control Assessor (SCA) Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! SecuriGence delivers essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation. SecuriGence is seeking a talented Security Control Assessor to help contribute to our success. Come help us solve problems with Innovation Through Intelligence. Responsibilities Advise the A&A Manager concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Conduct a Security Assessment Plan (SAP) for each package assessment. Ensure security assessments are completed for each IS and package is submitted before or on target date. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the A&A Manager, CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the A&A Manager under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop a continuous monitoring plan specific to the information system. Other duties as assigned. Qualifications Bachelor's degree required OR Associate's degree with 2+ years of relevant experience OR High school diploma or GED equivalent with 4+ years relevant experience 5+ years relevant experience DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) required Top Secret clearance with SCI eligibility is required Knowledge, Skills and Abilities: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience in assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Strong knowledge of CSAM Expert with documenting and or reviewing security materials such as; system security plans (SSP), Security Assessment Report (SAR), Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook -
11/07/2026
Full time
Job Description Job Description Overview Security Control Assessor (SCA) Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! SecuriGence delivers essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation. SecuriGence is seeking a talented Security Control Assessor to help contribute to our success. Come help us solve problems with Innovation Through Intelligence. Responsibilities Advise the A&A Manager concerning the impact levels for Confidentiality, Integrity, and Availability for the information on systems. Conduct a Security Assessment Plan (SAP) for each package assessment. Ensure security assessments are completed for each IS and package is submitted before or on target date. Initiate a POA&M with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR. Evaluate security assessment documentation and provide written recommendations for security authorization to the A&A Manager, CISO and AO. Assess proposed changes to Information Systems, their environment of operation, and mission needs that could affect system authorization. Serve as a cybersecurity technical advisor to the A&A Manager under their purview. Be integral to the development of the monitoring strategy. The system-level continuous monitoring strategy must conform to all applicable published DoD enterprise-level or DoD Component-level continuous monitoring strategies. Determine and document in the SAR a risk level for every noncompliant security control in the system baseline. Determine and document in the SAR an aggregate level of risk to the system and identify the key drivers for the assessment. The SCA's risk assessment considers threats, vulnerabilities, and potential impacts as well as existing and planned risk mitigation. Develop a continuous monitoring plan specific to the information system. Other duties as assigned. Qualifications Bachelor's degree required OR Associate's degree with 2+ years of relevant experience OR High school diploma or GED equivalent with 4+ years relevant experience 5+ years relevant experience DOD 8140 IAM Level II (CAP, CASP, CISM, CISSP, GSLC, CCISO) required Top Secret clearance with SCI eligibility is required Knowledge, Skills and Abilities: Strong knowledge of Risk Management Framework (RMF) 800-37 and continuous monitoring 800-137 Expert knowledge and hands-on experience with FISMA Systems, NIST 800-series guidelines, FIPS, Security Assessment & Authorization (SA&A) requirements and processes, Continuous Monitoring Framework experience and its tools, Plan of Action & Milestones (POA&M) policies, and vulnerability/patch management, risk management, project management, proficient with Microsoft products - Word, Excel, PowerPoint. Proficient with vulnerability and scanning tools and well-versed in interpreting risk posture resulting from assessment reports. Experience in project management and tracking, and the Microsoft suite of office products Experience in assessing cloud-based security authorizations (FedRamp, AWS & Azure) as well as the NIST control responsibilities Strong knowledge of CSAM Expert with documenting and or reviewing security materials such as; system security plans (SSP), Security Assessment Report (SAR), Security Assessment Plan (SAP), and other documents per NIST 800 guidelines. Experience supporting cloud-based security authorizations (FedRamp, AWS, & Azure) Experience creating Security Assessment Plans, Security Assessment Reports, and Executive-level briefings. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor at-Chenega-MIOS- EI_IE369514.11,23.htm LinkedIn - Facebook -
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
11/07/2026
Full time
Job Description Job Description Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description Job Purpose: The Digital Applications Engineer enables the digital (pre) sales team by providing application expertise and technical customer support throughout complex sales opportunities. Acting as a bridge between Sales, Product Management, Solution Architects, and customers, the role translates customer challenges into value-driven digital solutions. Through deep knowledge of digital applications, aviation X-ray networking, and AI-powered screening technologies, the Technical Applications Engineer supports customer engagements, demonstrates solution value, addresses technical concerns, and helps advance opportunities toward successful closure. The role focuses on technical sales enablement and solution consulting, without ownership of product strategy, pricing, architecture, implementation, or commercial opportunities. Duties: Partner with Digital Sales Executives and Key Account Managers (KAMs) on proposal for wider digital portfolio upsell opportunities. Run technical demonstrations, workshops and proof-of-concept engagements with prospective and existing customers. Feed customer and market technical requirements back into Digital Portfolio/Product teams to inform the roadmap (e.g. ELECTORA feature prioritisation). Support senior and C-level technical engagement with strategic accounts and regulators (e.g. TSA), positioning Smiths Detection's open-architecture and interoperability credentials. Build and maintain standardised technical playbooks and collateral to make pursuits repeatable across regions. Apply strong technical and commercial judgement to support business case development, solution pricing input, and contract technical schedules. Maintain accurate technical opportunity records and handover documentation through CRM and governance processes to support delivery planning. Monitor technology trends, competitor architectures and emerging standards to identify risks and opportunities for the digital portfolio. Prioritise support for strategic aviation pursuits while extending technical coverage into Ports & Borders, Urban Security, and other target market segments. Contribute to onboarding and enablement of new digital and technical sales colleagues, sharing solution and architecture expertise. Ensure all technical and commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements and applicable governance processes. Identify technical, operational, and business risks early in the sales cycle and support opportunity qualification activities. Serve as a trusted technical advisor during customer engagements, workshops, executive briefings, demonstrations, and industry events. Support customers in understanding best practices and operational use cases for digital solutions. Qualifications Technical Application and Product Expertise Knowledge & Experience: Bachelor's degree or equivalent experience in Engineering, Computer Science, IT, or a related technical field. Background in solutions architecture, network/systems engineering, or technical pre-sales - ideally in security screening, aviation, critical infrastructure, or enterprise software/SaaS. Strong grasp of networking, systems integration and cloud/on-prem deployment models; comfortable working across IT and OT environments. Experience supporting complex, multi-stakeholder tenders and RFPs. The ability to assess customer environments, interpret operational requirements, and identify practical ways in which digital applications can support improved performance. You take a structured approach to technical questions and customer challenges. (DNSA role) Knowledge of cybersecurity, cloud solutions, AI-enabled applications or digital transformation programs. Experience participating in government procurement and tender processes. Willingness to travel to support regional pursuits. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Competence and Abilities: A strong understanding of how technical capabilities contribute to customer value and commercial success. You can connect application functionality to customer priorities such as operational performance, productivity, cost efficiency, investment protection, compliance, and risk reduction. The understanding and recognition of the organisation's commercial environment and positioning themselves, their role and their actions to support the organisation's commercial success. Strong understanding of Digital/IT technology, procurement processes, and industry regulations. Exposure to customers in market segments such as Aviation, Ports & Borders and Urban Security. Excellent communication, presentation and stakeholder management skills. The ability to explain complex technical concepts in clear, accessible, and value-focused language. You are comfortable communicating with both technical and non-technical stakeholders, including IT teams, security operations, procurement, and operational leadership. Collaboration and influencing with a Global mindset, cultural awareness. The ability to engage, challenge and work effectively with others. Strong relationship-building skills with both technical and commercial stakeholders. Proven matrix and stakeholder management skills/experience working virtually in diverse teams. Collaborative style - comfortable working closely with sales, product and delivery teams. Strong analytical and structured problem-solving skills. Effective planning, prioritisation and multi-pursuit management capability. Willing and able to identify and support change and continuous improvement in own and wider business environment. High degree of resilience, self-motivation and accountability. What Success Looks Like Success in this role means that the digital sales force has access to the specialist knowledge and customer-facing support needed to progress opportunities confidently and effectively. Customers clearly understand how our digital applications address their operational challenges and what value they can expect from their investment. Drive a measurable increase in the conversion rate of upsell opportunities within supported tenders. Reusable technical playbooks and collateral adopted across regions. Strong technical credibility with strategic accounts and regulators (e.g. TSA). Positive customer adoption of digital solutions following technical engagement. Growth in software penetration across the installed base, tracking to the group ambition as defined. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf you'd like to view a copy of the company's affirmative action plan or policy statement, please email . The total compensation for this position ranges from $147,521.25 - $221,281.25/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details . click apply for full job details
Job Description Job Description The Senior Manager, Enterprise AI and Analytics Leader is responsible for defining and executing the enterprise strategy for artificial intelligence, data, analytics and governance. This leader will transform data into a strategic enterprise asset, enabling business growth, operational excellence, innovation, and competitive advantage. The role serves as the leader of the Enterprise AI Center of Excellence (CoE) and is accountable for establishing enterprise-wide capabilities, governance, platforms, standards, and adoption strategies that enable responsible, scalable, and value-driven use of AI, Analytics and data. Working closely with business leaders, technology teams, and executive leadership, this position drives the organization's data and AI agenda by aligning investments to business priorities, accelerating digital transformation, and delivering measurable business outcomes. Key Responsibilities Enterprise Data & AI Strategy Define and Execute the enterprise AI & analytics, data strategy aligned with corporate objectives. Develop a multi-year roadmap that advances business intelligence, predictive analytics, machine learning, generative AI, and data-driven decision making. Identify opportunities to leverage data and AI to improve customer experience, operational efficiency, revenue growth, and innovation. Advise executive leadership on emerging trends, risks, and opportunities related to data and artificial intelligence. Establish success metrics and value realization frameworks for all major initiatives. Artificial Intelligence & AI Center of Excellence Lead the Enterprise AI Center of Excellence. Develop and execute the enterprise AI roadmap and use-case portfolio. Establish AI governance, operating models, and responsible AI principles. Identify and prioritize high-value AI opportunities across all business functions. Oversee deployment and scaling of generative AI, machine learning, intelligent automation, and advanced analytics solutions. Establish standards for AI development, model management, prompt engineering, and AI lifecycle management. Ensure AI initiatives deliver measurable business value and align with strategic priorities. Partner with Data Governance & Management to Establish enterprise data governance policies, standards, and accountability models. Lead master data management, data quality, metadata management, and data stewardship programs. Ensure data is managed as a strategic enterprise asset. Develop enterprise data architecture and information management standards. Partner with business leaders to improve data ownership, accountability, and trust. Analytics & Business Intelligence Lead enterprise reporting, analytics, and business intelligence capabilities. Drive adoption of self-service analytics and data-driven decision making. Establish standards for reporting, dashboards, KPIs, and performance management. Ensure business leaders have timely access to trusted and actionable information. Advance predictive and prescriptive analytics capabilities across the enterprise. AI Governance, Risk & Responsible AI Establish enterprise AI governance frameworks and oversight processes. Ensure compliance with legal, regulatory, privacy, cybersecurity, and ethical requirements. Chair the AI Governance Council and provide executive-level reporting on AI risks and performance. Develop policies for responsible AI usage, model monitoring, explainability, and risk management. Partner with Legal, HR, Risk, Compliance, and Security teams to ensure effective governance. Business Partnership & Value Realization Act as a strategic advisor to business leaders on data and AI opportunities. Facilitate business prioritization of data and AI investments. Build strong partnerships across Manufacturing, Supply Chain, Commercial, Service, Finance, HR, and Corporate Functions. Lead value realization reviews and ensure business outcomes are achieved. Promote a culture of data literacy and AI-enabled innovation. Data & AI Platform Leadership Define standards supporting data, analytics, and AI. Partner with Enterprise Architecture and Infrastructure teams to establish scalable and secure platforms. Drive cloud-based data and AI platform modernization. Ensure integration of AI capabilities into core business applications and business processes. Manage vendor relationships and strategic technology partnerships. Organizational Leadership Build and lead a high-performing team of data, analytics, and AI professionals. Develop enterprise data literacy and AI literacy programs. Foster a culture of innovation, collaboration, accountability, and continuous improvement. Success Measures Business Impact Revenue growth enabled through data and AI Productivity and efficiency improvements Cost reduction initiatives Business process optimization AI Adoption Number of AI solutions deployed AI utilization and adoption rates Realized business value from AI investments Employee AI literacy and engagement Governance & Risk Compliance with data and AI policies Reduction of data and AI-related risk Audit and regulatory outcomes Organizational Effectiveness Team capability development Stakeholder satisfaction Delivery performance Strategic initiative execution Experience 15+ years of experience in IT, software engineering, data platforms, or enterprise architecture. 5+ years leading enterprise AI, Machine Learning, or Data Science initiatives. Experience dealing with Analytics platforms like SAP and Non SAP solutions Experience delivering large-scale cloud and AI transformation programs. Proven success influencing executive stakeholders and driving cross-functional initiatives. Technical Expertise Generative AI, LLMs, Agentic AI, Retrieval-Augmented Generation (RAG) AI frameworks such as Semantic Kernel, LangChain, CrewAI, AutoGen Azure AI Foundry, Azure OpenAI, Azure Machine Learning Cloud platforms (Azure preferred; AWS/GCP a plus) MLOps, LLMOps, CI/CD, DevSecOps Data platforms including Databricks, Fabric and modern data architectures API, microservices, containerization, and Kubernetes Experience in SAP Joule Experience with Analytic platforms like SAP Business Data Cloud, BW, Databricks, Fabric Preferred Qualifications Experience in Manufacturing Industries. Experience implementing Responsible AI frameworks. Demonstrated thought leadership in AI strategy and enterprise transformation. Demonstrated experience in leading and dealing with analytics strategy and execution Total Compensation = Pay range + Benefits Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits. Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, 8 paid company holidays and 3 personal holidays dental and vision coverage, wellness rewards, robust family support programs, company paid disability and life insurance, and a full Employee Assistance Program. Defining Our Employee Value Proposition At Tennant Company, we Discover fulfilling work with opportunities for growth and meaningful recognition. Drive the quality and innovation our customers rely on in our products and services. Connect with people who care about each other, our brands and our communities. These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another. Begin your journey with us. Let's reinvent how the world cleans. Equal Opportunity Employer Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
11/07/2026
Full time
Job Description Job Description The Senior Manager, Enterprise AI and Analytics Leader is responsible for defining and executing the enterprise strategy for artificial intelligence, data, analytics and governance. This leader will transform data into a strategic enterprise asset, enabling business growth, operational excellence, innovation, and competitive advantage. The role serves as the leader of the Enterprise AI Center of Excellence (CoE) and is accountable for establishing enterprise-wide capabilities, governance, platforms, standards, and adoption strategies that enable responsible, scalable, and value-driven use of AI, Analytics and data. Working closely with business leaders, technology teams, and executive leadership, this position drives the organization's data and AI agenda by aligning investments to business priorities, accelerating digital transformation, and delivering measurable business outcomes. Key Responsibilities Enterprise Data & AI Strategy Define and Execute the enterprise AI & analytics, data strategy aligned with corporate objectives. Develop a multi-year roadmap that advances business intelligence, predictive analytics, machine learning, generative AI, and data-driven decision making. Identify opportunities to leverage data and AI to improve customer experience, operational efficiency, revenue growth, and innovation. Advise executive leadership on emerging trends, risks, and opportunities related to data and artificial intelligence. Establish success metrics and value realization frameworks for all major initiatives. Artificial Intelligence & AI Center of Excellence Lead the Enterprise AI Center of Excellence. Develop and execute the enterprise AI roadmap and use-case portfolio. Establish AI governance, operating models, and responsible AI principles. Identify and prioritize high-value AI opportunities across all business functions. Oversee deployment and scaling of generative AI, machine learning, intelligent automation, and advanced analytics solutions. Establish standards for AI development, model management, prompt engineering, and AI lifecycle management. Ensure AI initiatives deliver measurable business value and align with strategic priorities. Partner with Data Governance & Management to Establish enterprise data governance policies, standards, and accountability models. Lead master data management, data quality, metadata management, and data stewardship programs. Ensure data is managed as a strategic enterprise asset. Develop enterprise data architecture and information management standards. Partner with business leaders to improve data ownership, accountability, and trust. Analytics & Business Intelligence Lead enterprise reporting, analytics, and business intelligence capabilities. Drive adoption of self-service analytics and data-driven decision making. Establish standards for reporting, dashboards, KPIs, and performance management. Ensure business leaders have timely access to trusted and actionable information. Advance predictive and prescriptive analytics capabilities across the enterprise. AI Governance, Risk & Responsible AI Establish enterprise AI governance frameworks and oversight processes. Ensure compliance with legal, regulatory, privacy, cybersecurity, and ethical requirements. Chair the AI Governance Council and provide executive-level reporting on AI risks and performance. Develop policies for responsible AI usage, model monitoring, explainability, and risk management. Partner with Legal, HR, Risk, Compliance, and Security teams to ensure effective governance. Business Partnership & Value Realization Act as a strategic advisor to business leaders on data and AI opportunities. Facilitate business prioritization of data and AI investments. Build strong partnerships across Manufacturing, Supply Chain, Commercial, Service, Finance, HR, and Corporate Functions. Lead value realization reviews and ensure business outcomes are achieved. Promote a culture of data literacy and AI-enabled innovation. Data & AI Platform Leadership Define standards supporting data, analytics, and AI. Partner with Enterprise Architecture and Infrastructure teams to establish scalable and secure platforms. Drive cloud-based data and AI platform modernization. Ensure integration of AI capabilities into core business applications and business processes. Manage vendor relationships and strategic technology partnerships. Organizational Leadership Build and lead a high-performing team of data, analytics, and AI professionals. Develop enterprise data literacy and AI literacy programs. Foster a culture of innovation, collaboration, accountability, and continuous improvement. Success Measures Business Impact Revenue growth enabled through data and AI Productivity and efficiency improvements Cost reduction initiatives Business process optimization AI Adoption Number of AI solutions deployed AI utilization and adoption rates Realized business value from AI investments Employee AI literacy and engagement Governance & Risk Compliance with data and AI policies Reduction of data and AI-related risk Audit and regulatory outcomes Organizational Effectiveness Team capability development Stakeholder satisfaction Delivery performance Strategic initiative execution Experience 15+ years of experience in IT, software engineering, data platforms, or enterprise architecture. 5+ years leading enterprise AI, Machine Learning, or Data Science initiatives. Experience dealing with Analytics platforms like SAP and Non SAP solutions Experience delivering large-scale cloud and AI transformation programs. Proven success influencing executive stakeholders and driving cross-functional initiatives. Technical Expertise Generative AI, LLMs, Agentic AI, Retrieval-Augmented Generation (RAG) AI frameworks such as Semantic Kernel, LangChain, CrewAI, AutoGen Azure AI Foundry, Azure OpenAI, Azure Machine Learning Cloud platforms (Azure preferred; AWS/GCP a plus) MLOps, LLMOps, CI/CD, DevSecOps Data platforms including Databricks, Fabric and modern data architectures API, microservices, containerization, and Kubernetes Experience in SAP Joule Experience with Analytic platforms like SAP Business Data Cloud, BW, Databricks, Fabric Preferred Qualifications Experience in Manufacturing Industries. Experience implementing Responsible AI frameworks. Demonstrated thought leadership in AI strategy and enterprise transformation. Demonstrated experience in leading and dealing with analytics strategy and execution Total Compensation = Pay range + Benefits Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits. Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, 8 paid company holidays and 3 personal holidays dental and vision coverage, wellness rewards, robust family support programs, company paid disability and life insurance, and a full Employee Assistance Program. Defining Our Employee Value Proposition At Tennant Company, we Discover fulfilling work with opportunities for growth and meaningful recognition. Drive the quality and innovation our customers rely on in our products and services. Connect with people who care about each other, our brands and our communities. These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another. Begin your journey with us. Let's reinvent how the world cleans. Equal Opportunity Employer Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical power systems, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia and employs more than 9,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The Superintendent 1 (Telecommunications) is responsible for all aspects of construction: safety, quality, schedule, and client satisfaction. This is a hands-on position, requiring a focus on results, and a willingness to solve problems that arise in the field. Responsibilities Run day-to-day operations with crews of 5-30 technicians of a project/program or sub-section of a project/program. Responsible for job site safety, to include overseeing daily safety meetings and performing job site safety inspections. Determining labor requirements and dispatching workers to construction sites. Interpreting and explaining plans and contract terms to administrative staff, workers, and clients. Interface with engineering team to ensure design efficiency. Coordinate with field personnel and/or engineering team to discuss any potential installation issues. Interface with internal and external customers. Plan material location and storage to enhance project productivity. Plan equipment and material needs to ensure on-time delivery. Suggest process improvements and cost saving measures. Assist technicians with installation work as needed to maintain project schedule and budget. Maintain organized and detailed project records (Daily Work Tickets, etc.). Provide Project Manager with weekly project status and schedule updates. Interface with customers to address project status and/or customer concerns. Utilize project tracking tools to track progress, document issues and conditions daily. Maintain as-builts documents as work is completed. Build project schedule to develop specific goals and plans to prioritize, organize, and accomplish installation plan. Understanding and managing projects cost as it relates to the budget. Plan and execute project delivery to include project kick-off, procurement, pre-testing, pre-fabrication, installation, commissioning, punch list and close-out. Responsible for continuous quality control to ensure compliance with industry and company standards, project plans, drawings, specifications, and Owner requirements. Read and interpret blueprints, design artifacts, and project specifications. Identify changes to scope of work (SOW), assist project team with pricing, implement approved changes on project. Validate project estimate post award for constructability, manpower requirements, material budgets and equipment requirements. Confer with senior management, supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and project issues. Assist project team with acquiring permits, badge/access requests, scheduling inspections, and assuring that installation complies with local codes and standards. Qualifications 5 years of experience with a bachelor's degree (i.e. Engineering Technology, Construction Management) and 5+ years of Installation experience in IT, Cable, Electrical, RF and/or Telecommunications fields. OR High school diploma with 10+ years of Installation experience in IT, Cable, Electrical, RF and/or Telecommunications fields. Experience working on telecommunication and electronic security projects ranging from $50,000 to $5M Experience working with contract drawings, subcontracts, contract addendums, specifications, change orders, RFIs, submittals. Experience installing Information Transport Systems Experience using MS Office Suit, CPM Scheduling, Cost estimating, modeling, AutoCAD, and Bluebeam software. Knowledge of design techniques, tools, and concepts involved in the production of precision technical plans, blueprints, and drawings on electrical and security projects. Familiar with standard deliverables and work process on construction and integration projects. Must be a problem owner/solver having strong interpersonal and communication skills. Proven ability to effectively plan and organize one's own activities or the activities of others. Able to work in a diverse environment, with personnel having a range of backgrounds. Requires reliable attendance at project locations during working hours. Requires the ability to work a flexible schedule that includes occasional nights and weekends. Up to 25% travel, must have reliable transportation Abilities: Exposure to computer screens for extended periods of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
11/07/2026
Full time
Job Description Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical power systems, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia and employs more than 9,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The Superintendent 1 (Telecommunications) is responsible for all aspects of construction: safety, quality, schedule, and client satisfaction. This is a hands-on position, requiring a focus on results, and a willingness to solve problems that arise in the field. Responsibilities Run day-to-day operations with crews of 5-30 technicians of a project/program or sub-section of a project/program. Responsible for job site safety, to include overseeing daily safety meetings and performing job site safety inspections. Determining labor requirements and dispatching workers to construction sites. Interpreting and explaining plans and contract terms to administrative staff, workers, and clients. Interface with engineering team to ensure design efficiency. Coordinate with field personnel and/or engineering team to discuss any potential installation issues. Interface with internal and external customers. Plan material location and storage to enhance project productivity. Plan equipment and material needs to ensure on-time delivery. Suggest process improvements and cost saving measures. Assist technicians with installation work as needed to maintain project schedule and budget. Maintain organized and detailed project records (Daily Work Tickets, etc.). Provide Project Manager with weekly project status and schedule updates. Interface with customers to address project status and/or customer concerns. Utilize project tracking tools to track progress, document issues and conditions daily. Maintain as-builts documents as work is completed. Build project schedule to develop specific goals and plans to prioritize, organize, and accomplish installation plan. Understanding and managing projects cost as it relates to the budget. Plan and execute project delivery to include project kick-off, procurement, pre-testing, pre-fabrication, installation, commissioning, punch list and close-out. Responsible for continuous quality control to ensure compliance with industry and company standards, project plans, drawings, specifications, and Owner requirements. Read and interpret blueprints, design artifacts, and project specifications. Identify changes to scope of work (SOW), assist project team with pricing, implement approved changes on project. Validate project estimate post award for constructability, manpower requirements, material budgets and equipment requirements. Confer with senior management, supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and project issues. Assist project team with acquiring permits, badge/access requests, scheduling inspections, and assuring that installation complies with local codes and standards. Qualifications 5 years of experience with a bachelor's degree (i.e. Engineering Technology, Construction Management) and 5+ years of Installation experience in IT, Cable, Electrical, RF and/or Telecommunications fields. OR High school diploma with 10+ years of Installation experience in IT, Cable, Electrical, RF and/or Telecommunications fields. Experience working on telecommunication and electronic security projects ranging from $50,000 to $5M Experience working with contract drawings, subcontracts, contract addendums, specifications, change orders, RFIs, submittals. Experience installing Information Transport Systems Experience using MS Office Suit, CPM Scheduling, Cost estimating, modeling, AutoCAD, and Bluebeam software. Knowledge of design techniques, tools, and concepts involved in the production of precision technical plans, blueprints, and drawings on electrical and security projects. Familiar with standard deliverables and work process on construction and integration projects. Must be a problem owner/solver having strong interpersonal and communication skills. Proven ability to effectively plan and organize one's own activities or the activities of others. Able to work in a diverse environment, with personnel having a range of backgrounds. Requires reliable attendance at project locations during working hours. Requires the ability to work a flexible schedule that includes occasional nights and weekends. Up to 25% travel, must have reliable transportation Abilities: Exposure to computer screens for extended periods of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.
Job Description Job Description Title: Database Administrator 3 (Senior Oracle Database Administrator (Hybrid Cloud - OCI, AWS, On-Prem) Location: Nashville, TN 37243 On- site/Remote/Hybrid: Hybrid (Local candidates only) Duration: 4 Months Interview Process: Webcam or In-Person No of submissions: 2 No of Positions: 1 Job Description: As a Senior Oracle Database Administrator, you will be responsible for the architecture, administration, optimization, and security of enterprise Oracle database environments across a hybrid landscape including Oracle Cloud Infrastructure (OCI), Oracle workloads hosted in AWS, and traditional on-premises systems. This role is critical to ensuring high availability, performance, and compliance of shared database platforms supporting mission-critical applications. You will serve as a strategic partner to application teams, infrastructure, security, and data governance functions, driving modernization, automation, and operational excellence. Key Responsibilities Enterprise Database Administration Manage, monitor, and support Oracle database environments (11g through 23c) across OCI, AWS (EC2/RDS for Oracle), and on-prem platforms. Administer multi-tenant architectures (CDB/PDB), RAC, and Data Guard configurations. Ensure database uptime, availability, and performance meet enterprise SLAs. Cloud Hybrid Architecture Design and manage Oracle deployments in OCI (Autonomous DB, Exadata Cloud Service, DB Systems). Support Oracle databases running in AWS (EC2-hosted Oracle, RDS Oracle where applicable). Implement hybrid connectivity strategies (VPN, FastConnect, Direct Connect). Lead cloud migration and modernization initiatives (lift-and-shift, re-platforming). Performance Capacity Management Proactively monitor performance using AWR, ASH, OEM, and cloud-native tools. Tune SQL, PL/SQL, and database configurations for optimal performance. Forecast capacity and storage growth across environments. Backup, Recovery High Availability Implement and manage RMAN backup strategies across hybrid environments. Maintain and test disaster recovery solutions (Data Guard, Active Data Guard). Ensure RPO/RTO targets are met and validated regularly. Security Compliance Enforce database security standards including encryption (TDE), patching, and access controls. Partner with security and compliance teams to support audits and regulatory requirements. Implement least-privilege access and database activity monitoring. Automation DevOps Enablement Develop automation using Shell, Python, Ansible, Terraform, or OCI Resource Manager. Integrate database operations into CI/CD pipelines. Standardize provisioning, patching, and configuration management. AI Tool Integration: Proficiency in managing AI-powered database features and other Data Governance Quality Enablement Support enterprise data initiatives including data cataloging, lineage, and quality controls. Ensure database environments align with governance standards and metadata management practices. Collaborate with data engineering and analytics teams to optimize data accessibility. Operational Excellence Provide 24/7 support as part of an on-call rotation. Troubleshoot complex incidents and perform root cause analysis. Maintain documentation, runbooks, and SOPs for database operations. Proven ability to lead projects, work both independently and in a team environment, take ownership of projects from the beginning to the finish line. Able to prioritize tasks and make adjustment as needed Background Multiple years of hands-on enterprise Oracle database support Strong SQL and PL/SQL background. Good command of Linux Operating system (Redhat or Oracle) and Shell scripting Deep understanding of ORACLE database concepts, including process, memory, storage, ASM management, DR and Cloud infrastructure. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/07/2026
Full time
Job Description Job Description Title: Database Administrator 3 (Senior Oracle Database Administrator (Hybrid Cloud - OCI, AWS, On-Prem) Location: Nashville, TN 37243 On- site/Remote/Hybrid: Hybrid (Local candidates only) Duration: 4 Months Interview Process: Webcam or In-Person No of submissions: 2 No of Positions: 1 Job Description: As a Senior Oracle Database Administrator, you will be responsible for the architecture, administration, optimization, and security of enterprise Oracle database environments across a hybrid landscape including Oracle Cloud Infrastructure (OCI), Oracle workloads hosted in AWS, and traditional on-premises systems. This role is critical to ensuring high availability, performance, and compliance of shared database platforms supporting mission-critical applications. You will serve as a strategic partner to application teams, infrastructure, security, and data governance functions, driving modernization, automation, and operational excellence. Key Responsibilities Enterprise Database Administration Manage, monitor, and support Oracle database environments (11g through 23c) across OCI, AWS (EC2/RDS for Oracle), and on-prem platforms. Administer multi-tenant architectures (CDB/PDB), RAC, and Data Guard configurations. Ensure database uptime, availability, and performance meet enterprise SLAs. Cloud Hybrid Architecture Design and manage Oracle deployments in OCI (Autonomous DB, Exadata Cloud Service, DB Systems). Support Oracle databases running in AWS (EC2-hosted Oracle, RDS Oracle where applicable). Implement hybrid connectivity strategies (VPN, FastConnect, Direct Connect). Lead cloud migration and modernization initiatives (lift-and-shift, re-platforming). Performance Capacity Management Proactively monitor performance using AWR, ASH, OEM, and cloud-native tools. Tune SQL, PL/SQL, and database configurations for optimal performance. Forecast capacity and storage growth across environments. Backup, Recovery High Availability Implement and manage RMAN backup strategies across hybrid environments. Maintain and test disaster recovery solutions (Data Guard, Active Data Guard). Ensure RPO/RTO targets are met and validated regularly. Security Compliance Enforce database security standards including encryption (TDE), patching, and access controls. Partner with security and compliance teams to support audits and regulatory requirements. Implement least-privilege access and database activity monitoring. Automation DevOps Enablement Develop automation using Shell, Python, Ansible, Terraform, or OCI Resource Manager. Integrate database operations into CI/CD pipelines. Standardize provisioning, patching, and configuration management. AI Tool Integration: Proficiency in managing AI-powered database features and other Data Governance Quality Enablement Support enterprise data initiatives including data cataloging, lineage, and quality controls. Ensure database environments align with governance standards and metadata management practices. Collaborate with data engineering and analytics teams to optimize data accessibility. Operational Excellence Provide 24/7 support as part of an on-call rotation. Troubleshoot complex incidents and perform root cause analysis. Maintain documentation, runbooks, and SOPs for database operations. Proven ability to lead projects, work both independently and in a team environment, take ownership of projects from the beginning to the finish line. Able to prioritize tasks and make adjustment as needed Background Multiple years of hands-on enterprise Oracle database support Strong SQL and PL/SQL background. Good command of Linux Operating system (Redhat or Oracle) and Shell scripting Deep understanding of ORACLE database concepts, including process, memory, storage, ASM management, DR and Cloud infrastructure. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
