Job Description Job Description We are seeking an experienced UX Developer one of a client to support principal developers in maintaining and enhancing SharePoint Online sites, resolving defects and bugs, building wireframes, and developing AI-powered chatbots using Microsoft AI Foundry and Generative AI technologies. Job Description: Roles and Responsibilities: Develop and maintain SharePoint Online sites, custom solutions, and modern web applications using React, Angular, or Vue. / Build responsive, accessible user interfaces by translating UX/UI designs into production-ready JavaScript, TypeScript, HTML, and CSS solutions. / Integrate applications with REST APIs, Microsoft Graph, SharePoint, and other enterprise data sources to deliver data-driven experiences. / Develop AI-powered agents and copilots, including solutions that leverage SharePoint content for knowledge retrieval, search, and workflow automation. / Collaborate with content writers, business analysts, content managers, Scrum Masters, and stakeholders to gather requirements, deliver features, and support Agile development processes. Must Have Technical Skills: SharePoint Online Development: Build, customize, and manage SharePoint Online sites and solutions, configure site architecture, navigation, permissions, and content management, Develop custom components and integrations using SPFx and Microsoft 365 technologies./ Single Page Application (SPA) Development: Develop and maintain applications using React, Angular, or Vue, Create reusable components and scalable front-end architectures, Implement state management, routing, and authentication./ Advanced Front-End Development: Expert-level JavaScript, TypeScript, HTML5, and CSS3, Translate UI/UX prototypes into pixel-perfect, responsive interfaces, Optimize accessibility, performance, and cross-browser compatibility./ API & Data Integration: Consume and integrate REST APIs, Microsoft Graph, and web services, Work with JSON, asynchronous programming, and complex data models, Build secure, data-driven user experiences./ AI Agent Development: Design and develop AI-powered agents with Copilot an/or Microsoft Foundry, Implement RAG, prompt engineering, and enterprise AI solutions, Integrate AI agents with Microsoft 365 and business systems./ SharePoint AI Solutions: Develop AI agents that leverage SharePoint content and knowledge bases, Build solutions that provide intelligent search, summarization, and knowledge retrieval./ Supporting Technologies: TypeScript, Copilot or Microsoft Foundry, SPFx (SharePoint Framework), Responsive Design, Accessibility (WCAG), Agile/Scrum Methodologies Screening Questions: 1Please explain your experience with the following: SharePoint Online Development 2. Advanced Front End Development 3. AI Agent Development
11/12/2026
Full time
Job Description Job Description We are seeking an experienced UX Developer one of a client to support principal developers in maintaining and enhancing SharePoint Online sites, resolving defects and bugs, building wireframes, and developing AI-powered chatbots using Microsoft AI Foundry and Generative AI technologies. Job Description: Roles and Responsibilities: Develop and maintain SharePoint Online sites, custom solutions, and modern web applications using React, Angular, or Vue. / Build responsive, accessible user interfaces by translating UX/UI designs into production-ready JavaScript, TypeScript, HTML, and CSS solutions. / Integrate applications with REST APIs, Microsoft Graph, SharePoint, and other enterprise data sources to deliver data-driven experiences. / Develop AI-powered agents and copilots, including solutions that leverage SharePoint content for knowledge retrieval, search, and workflow automation. / Collaborate with content writers, business analysts, content managers, Scrum Masters, and stakeholders to gather requirements, deliver features, and support Agile development processes. Must Have Technical Skills: SharePoint Online Development: Build, customize, and manage SharePoint Online sites and solutions, configure site architecture, navigation, permissions, and content management, Develop custom components and integrations using SPFx and Microsoft 365 technologies./ Single Page Application (SPA) Development: Develop and maintain applications using React, Angular, or Vue, Create reusable components and scalable front-end architectures, Implement state management, routing, and authentication./ Advanced Front-End Development: Expert-level JavaScript, TypeScript, HTML5, and CSS3, Translate UI/UX prototypes into pixel-perfect, responsive interfaces, Optimize accessibility, performance, and cross-browser compatibility./ API & Data Integration: Consume and integrate REST APIs, Microsoft Graph, and web services, Work with JSON, asynchronous programming, and complex data models, Build secure, data-driven user experiences./ AI Agent Development: Design and develop AI-powered agents with Copilot an/or Microsoft Foundry, Implement RAG, prompt engineering, and enterprise AI solutions, Integrate AI agents with Microsoft 365 and business systems./ SharePoint AI Solutions: Develop AI agents that leverage SharePoint content and knowledge bases, Build solutions that provide intelligent search, summarization, and knowledge retrieval./ Supporting Technologies: TypeScript, Copilot or Microsoft Foundry, SPFx (SharePoint Framework), Responsive Design, Accessibility (WCAG), Agile/Scrum Methodologies Screening Questions: 1Please explain your experience with the following: SharePoint Online Development 2. Advanced Front End Development 3. AI Agent Development
Job Description Job Description SYSTEMTEC is seeking a Workday Integration Developer for a remote opportunity for candidates working EST hours. The Candidate will design, develop, and maintain Workday integrations and data solutions supporting enterprise applications, financial systems, and reporting environments. This role emphasizes Workday Prism Analytics, Accounting Center, and financial data flows, requiring the ability to troubleshoot complex integrations and understand their impact on data warehouses and general ledger processes. Required Qualifications of the Workday Integration Developer: Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or an equivalent combination of education and experience. At least five years of experience in interface architecture, systems integration, or related technical development. Hands-on experience developing and supporting Workday integrations using Workday Studio, EIB, Workday Web Services, RaaS, and Workday Connectors. Experience with Workday HCM and Finance, including custom reporting and Workday Report Writer. Strong understanding of XML, XSLT, Java, SQL, relational databases, APIs, and web services, including SOAP and REST. Experience with ETL processes, data warehousing, integration middleware, and troubleshooting inbound and outbound interfaces. Ability to analyze database structures, trace data flows, identify discrepancies, and assess downstream system impacts. Strong analytical, communication, documentation, and problem-solving skills, with the ability to work independently and collaboratively. Preferred Skills/Experience of the Workday Integration Developer: Experience with Workday Prism Analytics, including data transformations, data warehouse integrations, and financial reporting. Knowledge of Workday Accounting Center, financial data mappings, general ledger processes, and accounting data flows. Workday Integration certification and familiarity with enterprise integration middleware, SSIS, and SharePoint. Responsibilities of the Workday Integration Developer: Design, develop, test, deploy, and maintain scalable Workday integrations connecting internal platforms, external applications, and enterprise data environments. Support Workday Prism Analytics and Accounting Center, including financial data mappings, transformations, and data warehouse troubleshooting. Analyze integration requirements and collaborate with business and technical stakeholders to develop solutions aligned with enterprise architecture standards. Monitor integration performance, resolve production incidents, investigate data quality issues, and coordinate with third-party providers as needed. Support integration testing, quality assurance, user acceptance testing, and production deployments while maintaining technical documentation. Ensure integrations comply with established development practices, information security controls, data privacy requirements, and applicable regulatory standards. Work Location: Remote. EST Hours. Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match. Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.
11/12/2026
Full time
Job Description Job Description SYSTEMTEC is seeking a Workday Integration Developer for a remote opportunity for candidates working EST hours. The Candidate will design, develop, and maintain Workday integrations and data solutions supporting enterprise applications, financial systems, and reporting environments. This role emphasizes Workday Prism Analytics, Accounting Center, and financial data flows, requiring the ability to troubleshoot complex integrations and understand their impact on data warehouses and general ledger processes. Required Qualifications of the Workday Integration Developer: Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies. Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or an equivalent combination of education and experience. At least five years of experience in interface architecture, systems integration, or related technical development. Hands-on experience developing and supporting Workday integrations using Workday Studio, EIB, Workday Web Services, RaaS, and Workday Connectors. Experience with Workday HCM and Finance, including custom reporting and Workday Report Writer. Strong understanding of XML, XSLT, Java, SQL, relational databases, APIs, and web services, including SOAP and REST. Experience with ETL processes, data warehousing, integration middleware, and troubleshooting inbound and outbound interfaces. Ability to analyze database structures, trace data flows, identify discrepancies, and assess downstream system impacts. Strong analytical, communication, documentation, and problem-solving skills, with the ability to work independently and collaboratively. Preferred Skills/Experience of the Workday Integration Developer: Experience with Workday Prism Analytics, including data transformations, data warehouse integrations, and financial reporting. Knowledge of Workday Accounting Center, financial data mappings, general ledger processes, and accounting data flows. Workday Integration certification and familiarity with enterprise integration middleware, SSIS, and SharePoint. Responsibilities of the Workday Integration Developer: Design, develop, test, deploy, and maintain scalable Workday integrations connecting internal platforms, external applications, and enterprise data environments. Support Workday Prism Analytics and Accounting Center, including financial data mappings, transformations, and data warehouse troubleshooting. Analyze integration requirements and collaborate with business and technical stakeholders to develop solutions aligned with enterprise architecture standards. Monitor integration performance, resolve production incidents, investigate data quality issues, and coordinate with third-party providers as needed. Support integration testing, quality assurance, user acceptance testing, and production deployments while maintaining technical documentation. Ensure integrations comply with established development practices, information security controls, data privacy requirements, and applicable regulatory standards. Work Location: Remote. EST Hours. Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match. Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.
Job Description Job Description Position Title: UX Developer Location: PA - Pittsburgh, OH - Strongsville Work Status : 5 Days Onsite Duration : Contract to Hire Years Of Experience Required : 4+ Years Industry Background: Finance / Banking - Experience in AI work within Microsoft or SharePoint environment would be a plus Roles and Responsibilities: Develop and maintain SharePoint Online sites, custom solutions, and modern web applications using React, Angular, or Vue. Build responsive, accessible user interfaces by translating UX/UI designs into production-ready JavaScript, TypeScript, HTML, and CSS solutions. Integrate applications with REST APIs, Microsoft Graph, SharePoint, and other enterprise data sources to deliver data-driven experiences. Develop AI-powered agents and copilots, including solutions that leverage SharePoint content for knowledge retrieval, search, and workflow automation. Collaborate with content writers, business analysts, content managers, Scrum Masters, and stakeholders to gather requirements, deliver features, and support Agile development processes. Must Have Technical Skills: SharePoint Online Development Build, customize, and manage SharePoint Online sites and solutions. Configure site architecture, navigation, permissions, and content management. Develop custom components and integrations using SPFx and Microsoft 365 technologies. Single Page Application (SPA) Development Develop and maintain applications using React, Angular, or Vue. Create reusable components and scalable front-end architectures. Implement state management, routing, and authentication. Advanced Front-End Development Expert-level JavaScript, TypeScript, HTML5, and CSS3. Translate UI/UX prototypes into pixel-perfect, responsive interfaces. Optimize accessibility, performance, and cross-browser compatibility. API & Data Integration Consume and integrate REST APIs, Microsoft Graph, and web services. Work with JSON, asynchronous programming, and complex data models. Build secure, data-driven user experiences. AI Agent Development Design and develop AI-powered agents with Copilot an/or Microsoft Foundry. Implement RAG, prompt engineering, and enterprise AI solutions. Integrate AI agents with Microsoft 365 and business systems. SharePoint AI Solutions Develop AI agents that leverage SharePoint content and knowledge bases. Build solutions that provide intelligent search, summarization, and knowledge retrieval. Supporting Technologies TypeScript Copilot or Microsoft Foundry SPFx (SharePoint Framework) Responsive Design Accessibility (WCAG) Agile/Scrum Methodologies Education/Certifications: Bachelor's degree or equivalent work experience Ref: Pittsburgh
11/12/2026
Full time
Job Description Job Description Position Title: UX Developer Location: PA - Pittsburgh, OH - Strongsville Work Status : 5 Days Onsite Duration : Contract to Hire Years Of Experience Required : 4+ Years Industry Background: Finance / Banking - Experience in AI work within Microsoft or SharePoint environment would be a plus Roles and Responsibilities: Develop and maintain SharePoint Online sites, custom solutions, and modern web applications using React, Angular, or Vue. Build responsive, accessible user interfaces by translating UX/UI designs into production-ready JavaScript, TypeScript, HTML, and CSS solutions. Integrate applications with REST APIs, Microsoft Graph, SharePoint, and other enterprise data sources to deliver data-driven experiences. Develop AI-powered agents and copilots, including solutions that leverage SharePoint content for knowledge retrieval, search, and workflow automation. Collaborate with content writers, business analysts, content managers, Scrum Masters, and stakeholders to gather requirements, deliver features, and support Agile development processes. Must Have Technical Skills: SharePoint Online Development Build, customize, and manage SharePoint Online sites and solutions. Configure site architecture, navigation, permissions, and content management. Develop custom components and integrations using SPFx and Microsoft 365 technologies. Single Page Application (SPA) Development Develop and maintain applications using React, Angular, or Vue. Create reusable components and scalable front-end architectures. Implement state management, routing, and authentication. Advanced Front-End Development Expert-level JavaScript, TypeScript, HTML5, and CSS3. Translate UI/UX prototypes into pixel-perfect, responsive interfaces. Optimize accessibility, performance, and cross-browser compatibility. API & Data Integration Consume and integrate REST APIs, Microsoft Graph, and web services. Work with JSON, asynchronous programming, and complex data models. Build secure, data-driven user experiences. AI Agent Development Design and develop AI-powered agents with Copilot an/or Microsoft Foundry. Implement RAG, prompt engineering, and enterprise AI solutions. Integrate AI agents with Microsoft 365 and business systems. SharePoint AI Solutions Develop AI agents that leverage SharePoint content and knowledge bases. Build solutions that provide intelligent search, summarization, and knowledge retrieval. Supporting Technologies TypeScript Copilot or Microsoft Foundry SPFx (SharePoint Framework) Responsive Design Accessibility (WCAG) Agile/Scrum Methodologies Education/Certifications: Bachelor's degree or equivalent work experience Ref: Pittsburgh
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description AbbVie is seeking a Senior-level Systems Engineer to join their Combination Product Development team. This individual will contribute to the development and launch of exciting new drug / device combination products. As a Sr. Systems Engineer, you will be responsible for the integration of multiple disciplines to ensure robust patient-centric product design and performance. Responsibilities You will be responsible for working across engineering teams to lead and drive the following: User and Stakeholder Needs Definition, Use Case Analysis, traceability, Standards Coverage Analysis, System/Sub-System Requirements Definition, integration of third-party development activities, System Architecture & integration, Risk Management Planning and reporting, System Risk Assessment, Use Error Risk assessments, integration of drug product development activities, and design validation. Responsible for contributing to broadening the understanding and implementation of appropriate systems engineering principles within AbbVie. It is expected that the systems engineering activities for which you will be responsible may be done internally and externally. The external systems engineering activities will require you to develop and foster relationships with these external Engineering Services firms and third-party development partners who may be in Europe, India, Asia, and US, and in addition to regular WebEx/teleconferences, will require periodic face-to-face visits. You will be responsible for providing technical leadership in your areas of responsibility and ensure the systems design and documentation meet all safety and regulatory compliance requirement. Qualifications Bachelor's Degree or equivalent education and typically 12 years of experience, Master's Degree or equivalent education and typically 10 years of experience, PhD and typically 4 years of experience. Possess thorough theoretical and practical understanding of own scientific discipline. Effective writer and communicator of research or other regulatory materials. Leadership experience is required that includes the ability to influence and negotiate internally and externally as a part of global engineering teams. Experience through full product development from initial concept to release to market is required. Expertise in design and development processes that conform to standards including IEC 60601, ISO 14971, IEC 62304, 11608, and the ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820 and MDR. Experience is required in user and stakeholder need definition; requirements definition; risk management, product architecture. The candidate must have strong analytical and communication skills. In addition, they must have experience with requirements management tools, V-model implementation, context diagrams, architecture diagrams, and interface management. The candidate should be familiar with device design controls, system decomposition, operational simulations, error budgeting, sensitivity analysis. Other attributes include strong analytical, decision making and communication (spoken and written) skills. It is expected that you will create and manage project schedules and help identify project risks and develop mitigation plans. This position will include interfacing with 3rd party vendors. Experience in vendor communication, management, deliverable acceptance testing and multi-cultural awareness will help make you successful in this position. Must have demonstrated technical leadership and ownership, and the ability to provide guidance and direction to less experienced technical personnel. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
11/12/2026
Full time
Job Description Job Description Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on LinkedIn, Facebook, Instagram, X and YouTube. Job Description AbbVie is seeking a Senior-level Systems Engineer to join their Combination Product Development team. This individual will contribute to the development and launch of exciting new drug / device combination products. As a Sr. Systems Engineer, you will be responsible for the integration of multiple disciplines to ensure robust patient-centric product design and performance. Responsibilities You will be responsible for working across engineering teams to lead and drive the following: User and Stakeholder Needs Definition, Use Case Analysis, traceability, Standards Coverage Analysis, System/Sub-System Requirements Definition, integration of third-party development activities, System Architecture & integration, Risk Management Planning and reporting, System Risk Assessment, Use Error Risk assessments, integration of drug product development activities, and design validation. Responsible for contributing to broadening the understanding and implementation of appropriate systems engineering principles within AbbVie. It is expected that the systems engineering activities for which you will be responsible may be done internally and externally. The external systems engineering activities will require you to develop and foster relationships with these external Engineering Services firms and third-party development partners who may be in Europe, India, Asia, and US, and in addition to regular WebEx/teleconferences, will require periodic face-to-face visits. You will be responsible for providing technical leadership in your areas of responsibility and ensure the systems design and documentation meet all safety and regulatory compliance requirement. Qualifications Bachelor's Degree or equivalent education and typically 12 years of experience, Master's Degree or equivalent education and typically 10 years of experience, PhD and typically 4 years of experience. Possess thorough theoretical and practical understanding of own scientific discipline. Effective writer and communicator of research or other regulatory materials. Leadership experience is required that includes the ability to influence and negotiate internally and externally as a part of global engineering teams. Experience through full product development from initial concept to release to market is required. Expertise in design and development processes that conform to standards including IEC 60601, ISO 14971, IEC 62304, 11608, and the ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820 and MDR. Experience is required in user and stakeholder need definition; requirements definition; risk management, product architecture. The candidate must have strong analytical and communication skills. In addition, they must have experience with requirements management tools, V-model implementation, context diagrams, architecture diagrams, and interface management. The candidate should be familiar with device design controls, system decomposition, operational simulations, error budgeting, sensitivity analysis. Other attributes include strong analytical, decision making and communication (spoken and written) skills. It is expected that you will create and manage project schedules and help identify project risks and develop mitigation plans. This position will include interfacing with 3rd party vendors. Experience in vendor communication, management, deliverable acceptance testing and multi-cultural awareness will help make you successful in this position. Must have demonstrated technical leadership and ownership, and the ability to provide guidance and direction to less experienced technical personnel. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: -us/reasonable- accommodations.html
Client of Insight Global
High Point, North Carolina
The Quality Control (QC) Investigation Writer (Technical Writer) is responsible for leading, authoring, and coordinating laboratory investigations within the Quality Control department in support of GMP-regulated pharmaceutical manufacturing operations. This role serves as a subject matter expert in the investigation process and is responsible for ensuring laboratory investigations are scientifically sound, thoroughly documented, compliant with regulatory requirements, and completed within established timelines. The QC Investigation Writer partners closely with QC analysts, laboratory management, Quality Assurance, Microbiology, Manufacturing, and other cross-functional teams to investigate atypical laboratory events, identify root causes, assess product impact, and develop effective corrective and preventive actions. The position requires extensive experience with laboratory investigations including Out-of-Specification (OOS), Out-of-Trend (OOT), Environmental Monitoring (EM), and laboratory deviation investigations in an FDA-regulated GMP environment.
11/11/2026
Full time
The Quality Control (QC) Investigation Writer (Technical Writer) is responsible for leading, authoring, and coordinating laboratory investigations within the Quality Control department in support of GMP-regulated pharmaceutical manufacturing operations. This role serves as a subject matter expert in the investigation process and is responsible for ensuring laboratory investigations are scientifically sound, thoroughly documented, compliant with regulatory requirements, and completed within established timelines. The QC Investigation Writer partners closely with QC analysts, laboratory management, Quality Assurance, Microbiology, Manufacturing, and other cross-functional teams to investigate atypical laboratory events, identify root causes, assess product impact, and develop effective corrective and preventive actions. The position requires extensive experience with laboratory investigations including Out-of-Specification (OOS), Out-of-Trend (OOT), Environmental Monitoring (EM), and laboratory deviation investigations in an FDA-regulated GMP environment.
Job Description Job Description TechFlow is seeking an experienced Scrum Master to support a mission-critical DoD software development and modernization program in Montgomery, AL. This program delivers software development and technical support services to sustain, enhance, and optimize a critical customer system through the delivery of secure, scalable, and maintainable software solutions. The Scrum Master will play a key role in enabling Agile delivery practices, supporting continuous improvement, and helping a cross-functional team successfully execute modernization initiatives. As the Scrum Master, you will serve as the Agile servant leader for a cross-functional software development team, ensuring Agile principles and Scrum practices are consistently applied throughout the software development lifecycle. You will facilitate Agile ceremonies, remove impediments, foster collaboration between the development team and Government Product Owner, and promote continuous improvement while supporting the successful delivery of mission-critical software capabilities. Working closely with the Program Manager, Agile Project Manager, Software Engineers, Oracle Database Administrator, DevSecOps Engineer/Cloud Administrator, Test Engineer, and Technical Writer, you will help ensure the team delivers high-quality software in accordance with Agile best practices and Department of Defense acquisition requirements. Keq Responsibilities : Serve as the Scrum Master for an Agile software development team supporting customer modernization initiatives. Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Release Planning, Sprint Reviews, and Sprint Retrospectives while ensuring established timeboxes are maintained. Coach the team on Agile principles, Scrum framework, and continuous improvement practices. Collaborate closely with the Government Product Owner to refine, prioritize, and maintain the Product Backlog. Ensure Product Backlog Items (PBIs) are well-defined, prioritized, and ready for sprint execution. Enforce adherence to the team's Definition of Ready (DoR) and Definition of Done (DoD). Remove obstacles that impede team progress and proactively resolve or escalate issues to appropriate stakeholders. Maintain sprint metrics, burndown charts, velocity tracking, team capacity planning, and impediment logs. Generate Agile dashboards, reports, and performance metrics using Government-approved Agile management tools. Support transparency by communicating sprint progress, risks, dependencies, and blockers to Government and program leadership. Encourage collaboration across software engineering, DevSecOps, testing, database administration, and technical documentation teams. Promote Agile maturity through coaching, mentoring, and continuous process improvement. Support technical meetings and Scrum ceremonies to maintain high levels of team participation and engagement. Ensure compliance with contract requirements, Agile processes, and program reporting requirements. Requirements Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field. Minimum 3 years of experience serving as a Scrum Master on DOD software development programs. Current Agile certification such as: Certified ScrumMaster (CSM), SAFe Agilist (SA) or PMI Agile Certified Practitioner (PMI-ACP). (Certification must remain current throughout employment). Demonstrated experience facilitating Agile software development teams in a Scrum environment. Proficiency with Government-approved Agile management tools such as Jira, Azure DevOps, or similar platforms. Experience creating automated Agile reports, dashboards, and performance metrics. Strong understanding of Agile methodologies, Scrum framework, software development lifecycle (SDLC), and DevSecOps concepts. Excellent facilitation, communication, leadership, conflict resolution, and organizational skills. Active Secret Security Clearance. Preferred Qualifications Experience supporting U.S. Air Force software modernization programs. Familiarity with the DoD Software Acquisition Pathway (SWP). Experience working within secure cloud environments, including AWS. Knowledge of CI/CD pipelines and DevSecOps practices. Experience supporting distributed or geographically dispersed Agile teams. Familiarity with Government software delivery reporting and performance metrics. Benefits Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better. TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration. TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines) 401k plan with Roth option. Eligibility for an employer match. Immediate vesting Paid time off Holidays - 11 paid holidays per year Comprehensive medical, dental, and vision plans Company-paid Life & AD&D insurance plan Employee Assistance Program Wellness Resources Company-paid training and development program Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children Short-term and long-term disability (per plan guidelines) Legal Shield and Identity Theft protection plans Pet Insurance
11/11/2026
Full time
Job Description Job Description TechFlow is seeking an experienced Scrum Master to support a mission-critical DoD software development and modernization program in Montgomery, AL. This program delivers software development and technical support services to sustain, enhance, and optimize a critical customer system through the delivery of secure, scalable, and maintainable software solutions. The Scrum Master will play a key role in enabling Agile delivery practices, supporting continuous improvement, and helping a cross-functional team successfully execute modernization initiatives. As the Scrum Master, you will serve as the Agile servant leader for a cross-functional software development team, ensuring Agile principles and Scrum practices are consistently applied throughout the software development lifecycle. You will facilitate Agile ceremonies, remove impediments, foster collaboration between the development team and Government Product Owner, and promote continuous improvement while supporting the successful delivery of mission-critical software capabilities. Working closely with the Program Manager, Agile Project Manager, Software Engineers, Oracle Database Administrator, DevSecOps Engineer/Cloud Administrator, Test Engineer, and Technical Writer, you will help ensure the team delivers high-quality software in accordance with Agile best practices and Department of Defense acquisition requirements. Keq Responsibilities : Serve as the Scrum Master for an Agile software development team supporting customer modernization initiatives. Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Release Planning, Sprint Reviews, and Sprint Retrospectives while ensuring established timeboxes are maintained. Coach the team on Agile principles, Scrum framework, and continuous improvement practices. Collaborate closely with the Government Product Owner to refine, prioritize, and maintain the Product Backlog. Ensure Product Backlog Items (PBIs) are well-defined, prioritized, and ready for sprint execution. Enforce adherence to the team's Definition of Ready (DoR) and Definition of Done (DoD). Remove obstacles that impede team progress and proactively resolve or escalate issues to appropriate stakeholders. Maintain sprint metrics, burndown charts, velocity tracking, team capacity planning, and impediment logs. Generate Agile dashboards, reports, and performance metrics using Government-approved Agile management tools. Support transparency by communicating sprint progress, risks, dependencies, and blockers to Government and program leadership. Encourage collaboration across software engineering, DevSecOps, testing, database administration, and technical documentation teams. Promote Agile maturity through coaching, mentoring, and continuous process improvement. Support technical meetings and Scrum ceremonies to maintain high levels of team participation and engagement. Ensure compliance with contract requirements, Agile processes, and program reporting requirements. Requirements Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field. Minimum 3 years of experience serving as a Scrum Master on DOD software development programs. Current Agile certification such as: Certified ScrumMaster (CSM), SAFe Agilist (SA) or PMI Agile Certified Practitioner (PMI-ACP). (Certification must remain current throughout employment). Demonstrated experience facilitating Agile software development teams in a Scrum environment. Proficiency with Government-approved Agile management tools such as Jira, Azure DevOps, or similar platforms. Experience creating automated Agile reports, dashboards, and performance metrics. Strong understanding of Agile methodologies, Scrum framework, software development lifecycle (SDLC), and DevSecOps concepts. Excellent facilitation, communication, leadership, conflict resolution, and organizational skills. Active Secret Security Clearance. Preferred Qualifications Experience supporting U.S. Air Force software modernization programs. Familiarity with the DoD Software Acquisition Pathway (SWP). Experience working within secure cloud environments, including AWS. Knowledge of CI/CD pipelines and DevSecOps practices. Experience supporting distributed or geographically dispersed Agile teams. Familiarity with Government software delivery reporting and performance metrics. Benefits Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better. TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration. TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines) 401k plan with Roth option. Eligibility for an employer match. Immediate vesting Paid time off Holidays - 11 paid holidays per year Comprehensive medical, dental, and vision plans Company-paid Life & AD&D insurance plan Employee Assistance Program Wellness Resources Company-paid training and development program Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children Short-term and long-term disability (per plan guidelines) Legal Shield and Identity Theft protection plans Pet Insurance
Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer for their Hickory, NC location. Responsibilities: Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides. Interview and collaborate with subject-matter experts to gather, validate, and organize technical content. Translate complex engineering and operational information into clear, concise language appropriate for the intended audience. Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension. Apply document templates, style guides, terminology standards, and revision-control requirements consistently. Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines. Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness. Maintain organized document repositories, revision histories, and status tracking. Identify documentation gaps and recommend improvements to content, structure, and document-development processes. Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations. Requirements: Bachelor's degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree. Proven experience as a Technical Writer or in a similar role. Strong writing, editing, and proofreading skills with excellent attention to detail. Ability to understand complex technical information and translate it for non-technical audiences. Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software. Strong organizational and project management skills to handle multiple tasks and deadlines. Excellent communication and collaboration skills. Preferred Qualifications Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects. Familiarity with document control, quality management systems, change management, or regulated environments. Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems. Ability to interpret engineering drawings, process flows, equipment specifications, and technical data. Why Should You Apply? Health Benefits Referral Program
11/11/2026
Full time
Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer for their Hickory, NC location. Responsibilities: Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides. Interview and collaborate with subject-matter experts to gather, validate, and organize technical content. Translate complex engineering and operational information into clear, concise language appropriate for the intended audience. Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension. Apply document templates, style guides, terminology standards, and revision-control requirements consistently. Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines. Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness. Maintain organized document repositories, revision histories, and status tracking. Identify documentation gaps and recommend improvements to content, structure, and document-development processes. Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations. Requirements: Bachelor's degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree. Proven experience as a Technical Writer or in a similar role. Strong writing, editing, and proofreading skills with excellent attention to detail. Ability to understand complex technical information and translate it for non-technical audiences. Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software. Strong organizational and project management skills to handle multiple tasks and deadlines. Excellent communication and collaboration skills. Preferred Qualifications Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects. Familiarity with document control, quality management systems, change management, or regulated environments. Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems. Ability to interpret engineering drawings, process flows, equipment specifications, and technical data. Why Should You Apply? Health Benefits Referral Program
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview: The Senior SEO Lead drives organic growth across traditional search engines and generative AI platforms to elevate digital presence and brand visibility. Sitting in the Denver office, this role bridges the gap between technical site health and compelling content strategy through cross-functional collaboration. This position solves complex challenges around modern discoverability, technical crawlability, and search performance optimization to increase organic traffic and conversions. What Success Looks Like (Objectives): Lead and champion SEO and Answer Engine Optimization (AEO) strategies designed to enhance discoverability across traditional search engines and AI platforms Oversee content workflows and the company blog to maximize visibility across both search and generative AI engines Fine-tune metadata, on-page copy, landing pages, and site architecture to boost traffic and conversion rates Deliver technical SEO guidance-including redirect mapping, canonicalization, and crawler directives-by partnering closely with web development teams Leverage enterprise SEO tools and AI observability platforms to perform continuous keyword research and competitive intelligence Monitor, analyze, and report on key performance metrics to uncover new opportunities and fuel ongoing growth Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): AI Application and Literacy in leveraging modern AI search observability tools alongside enterprise platforms Deep proficiency with enterprise search engines, SEO software, and marketing analytics platforms Critical Experience leading comprehensive organic search strategy and driving technical site optimization Strong skills in cross-functional collaboration and delivering technical guidance to web development teams Capability to juggle multiple complex initiatives independently in a fast-paced setting Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders Additional Qualifications: Experience collaborating with, guiding, or managing copywriters and content production teams Strong hands-on editing and writing capabilities Minimum Requirements: Minimum Education: Bachelor's degree in business or related field Minimum Experience: 5+ years of hands-on SEO experience Required Technical Skills: Must have at least 5 years of experience with: Enterprise SEO tools (e.g., SEMrush, Ahrefs) Web and marketing analytics tools (e.g., Google Analytics, Adobe Analytics) Technical SEO directive mapping and site architecture optimization Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83950 - $119900/YearlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/11/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview: The Senior SEO Lead drives organic growth across traditional search engines and generative AI platforms to elevate digital presence and brand visibility. Sitting in the Denver office, this role bridges the gap between technical site health and compelling content strategy through cross-functional collaboration. This position solves complex challenges around modern discoverability, technical crawlability, and search performance optimization to increase organic traffic and conversions. What Success Looks Like (Objectives): Lead and champion SEO and Answer Engine Optimization (AEO) strategies designed to enhance discoverability across traditional search engines and AI platforms Oversee content workflows and the company blog to maximize visibility across both search and generative AI engines Fine-tune metadata, on-page copy, landing pages, and site architecture to boost traffic and conversion rates Deliver technical SEO guidance-including redirect mapping, canonicalization, and crawler directives-by partnering closely with web development teams Leverage enterprise SEO tools and AI observability platforms to perform continuous keyword research and competitive intelligence Monitor, analyze, and report on key performance metrics to uncover new opportunities and fuel ongoing growth Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): AI Application and Literacy in leveraging modern AI search observability tools alongside enterprise platforms Deep proficiency with enterprise search engines, SEO software, and marketing analytics platforms Critical Experience leading comprehensive organic search strategy and driving technical site optimization Strong skills in cross-functional collaboration and delivering technical guidance to web development teams Capability to juggle multiple complex initiatives independently in a fast-paced setting Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders Additional Qualifications: Experience collaborating with, guiding, or managing copywriters and content production teams Strong hands-on editing and writing capabilities Minimum Requirements: Minimum Education: Bachelor's degree in business or related field Minimum Experience: 5+ years of hands-on SEO experience Required Technical Skills: Must have at least 5 years of experience with: Enterprise SEO tools (e.g., SEMrush, Ahrefs) Web and marketing analytics tools (e.g., Google Analytics, Adobe Analytics) Technical SEO directive mapping and site architecture optimization Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83950 - $119900/YearlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Leidos is seeking a Sr. Technical Writer to create clear, accurate documentation for complex IT, cyber, and systems engineering solutions. You will collaborate with engineers, developers, and project teams to produce user guides, API docs, system manuals, and SOPs that support government and commercial clients. Responsibilities include interviewing subject matter experts, translating technical concepts into audience appropriate content, maintaining documentation libraries, and ensuring compliance with security and quality standards. This role thrives in a mission driven, collaborative, and fast paced environment with opportunities for growth. Responsibilities Develop and maintain user guides, API documentation, and system manuals for IT and engineering solutions Collaborate with engineers, developers, and project managers to gather and clarify technical information Translate complex technical concepts into clear, concise, audience appropriate documentation Create and update standard operating procedures and configuration guides for government and commercial clients Ensure documentation complies with security, quality, and branding standards Manage document versions and maintain an organized documentation library Edit, proofread, and peer review content for clarity, accuracy, and consistency Support proposal, training, and knowledge management documentation efforts as needed Required Skills Technical writing and editing IT and software documentation API and developer documentation Information architecture and content organization Version control and documentation management Tools such as Mad Cap Flare, Confluence, or similar Markdown, HTML, or XML authoring Requirements and systems documentation Compliance and security aware documentation Collaboration with engineers and SMEs
11/08/2026
Full time
Leidos is seeking a Sr. Technical Writer to create clear, accurate documentation for complex IT, cyber, and systems engineering solutions. You will collaborate with engineers, developers, and project teams to produce user guides, API docs, system manuals, and SOPs that support government and commercial clients. Responsibilities include interviewing subject matter experts, translating technical concepts into audience appropriate content, maintaining documentation libraries, and ensuring compliance with security and quality standards. This role thrives in a mission driven, collaborative, and fast paced environment with opportunities for growth. Responsibilities Develop and maintain user guides, API documentation, and system manuals for IT and engineering solutions Collaborate with engineers, developers, and project managers to gather and clarify technical information Translate complex technical concepts into clear, concise, audience appropriate documentation Create and update standard operating procedures and configuration guides for government and commercial clients Ensure documentation complies with security, quality, and branding standards Manage document versions and maintain an organized documentation library Edit, proofread, and peer review content for clarity, accuracy, and consistency Support proposal, training, and knowledge management documentation efforts as needed Required Skills Technical writing and editing IT and software documentation API and developer documentation Information architecture and content organization Version control and documentation management Tools such as Mad Cap Flare, Confluence, or similar Markdown, HTML, or XML authoring Requirements and systems documentation Compliance and security aware documentation Collaboration with engineers and SMEs
Leidos seeks a Technical Writer to create clear, accurate documentation for complex IT and software solutions supporting national security, health, and engineering missions. In this role, you will develop user guides, API references, system overviews, and release notes that translate technical concepts into accessible content for diverse audiences. Working closely with engineers, developers, and project managers in a collaborative, mission-driven culture, you'll ensure documentation meets quality, security, and compliance standards. Leidos offers competitive pay, robust benefits, flexible work options, and meaningful work with real-world impact. Responsibilities Develop, edit, and maintain user guides, API references, and system documentation for Leidos IT and software solutions. Translate complex technical and engineering concepts into clear, concise content for technical and non-technical audiences. Collaborate with engineers, developers, and project managers to gather requirements and validate documentation accuracy. Organize and structure content for usability, searchability, and compliance with Leidos and customer standards. Use documentation and version control tools to manage updates across product lifecycles and multiple releases. Ensure documentation aligns with cybersecurity, regulatory, and contract requirements for government and commercial clients. Required Skills Technical writing API documentation Software documentation Cybersecurity concepts Systems engineering fundamentals Version control (Git) Documentation tools (Confluence, Mad Cap, or similar) Information architecture Plain-language editing Stakeholder interviewing
11/08/2026
Full time
Leidos seeks a Technical Writer to create clear, accurate documentation for complex IT and software solutions supporting national security, health, and engineering missions. In this role, you will develop user guides, API references, system overviews, and release notes that translate technical concepts into accessible content for diverse audiences. Working closely with engineers, developers, and project managers in a collaborative, mission-driven culture, you'll ensure documentation meets quality, security, and compliance standards. Leidos offers competitive pay, robust benefits, flexible work options, and meaningful work with real-world impact. Responsibilities Develop, edit, and maintain user guides, API references, and system documentation for Leidos IT and software solutions. Translate complex technical and engineering concepts into clear, concise content for technical and non-technical audiences. Collaborate with engineers, developers, and project managers to gather requirements and validate documentation accuracy. Organize and structure content for usability, searchability, and compliance with Leidos and customer standards. Use documentation and version control tools to manage updates across product lifecycles and multiple releases. Ensure documentation aligns with cybersecurity, regulatory, and contract requirements for government and commercial clients. Required Skills Technical writing API documentation Software documentation Cybersecurity concepts Systems engineering fundamentals Version control (Git) Documentation tools (Confluence, Mad Cap, or similar) Information architecture Plain-language editing Stakeholder interviewing
Leads documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies supporting national-security missions. Collaborates with engineers and subject-matter experts to produce clear, accurate documentation, including system guides, SOPs, technical manuals, and release notes. Requires an active Top Secret/SCI clearance and local availability for periodic on-site work in Gaithersburg, MD. Responsibilities Develop, write, edit, and maintain documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies. Translate complex technical concepts into clear, audience-appropriate documentation. Gather and validate technical information through collaboration with engineers, developers, analysts, and subject-matter experts. Create system documentation, user guides, SOPs, release notes, technical manuals, and program deliverables. Review existing documents for accuracy, consistency, clarity, and completeness. Manage documentation assignments, follow security requirements, and meet deadlines in Agile and classified environments. Required Skills Technical writing Technical editing and proofreading Software application documentation IT systems documentation System documentation User guide development SOP development Technical manual development Release note development Confluence and Jira
11/08/2026
Full time
Leads documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies supporting national-security missions. Collaborates with engineers and subject-matter experts to produce clear, accurate documentation, including system guides, SOPs, technical manuals, and release notes. Requires an active Top Secret/SCI clearance and local availability for periodic on-site work in Gaithersburg, MD. Responsibilities Develop, write, edit, and maintain documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies. Translate complex technical concepts into clear, audience-appropriate documentation. Gather and validate technical information through collaboration with engineers, developers, analysts, and subject-matter experts. Create system documentation, user guides, SOPs, release notes, technical manuals, and program deliverables. Review existing documents for accuracy, consistency, clarity, and completeness. Manage documentation assignments, follow security requirements, and meet deadlines in Agile and classified environments. Required Skills Technical writing Technical editing and proofreading Software application documentation IT systems documentation System documentation User guide development SOP development Technical manual development Release note development Confluence and Jira
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Materials Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems in Materials Science & Engineering . Develop expert-level solutions grounded in real industry scenarios. Validate problem difficulty by testing against three frontier language models. Ensure at least one model fails to solve the problems. Work independently and asynchronously to meet deadlines. Collaborate with AI research teams to enhance model training and evaluation. Qualifications Must-Have PhD in Materials Science & Engineering , Metallurgy , or a materials-focused Mechanical/Chemical Engineering discipline. 5+ years of professional experience in materials selection, failure analysis, testing, or process development. Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
11/08/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Materials Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems in Materials Science & Engineering . Develop expert-level solutions grounded in real industry scenarios. Validate problem difficulty by testing against three frontier language models. Ensure at least one model fails to solve the problems. Work independently and asynchronously to meet deadlines. Collaborate with AI research teams to enhance model training and evaluation. Qualifications Must-Have PhD in Materials Science & Engineering , Metallurgy , or a materials-focused Mechanical/Chemical Engineering discipline. 5+ years of professional experience in materials selection, failure analysis, testing, or process development. Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Description: SUMMARY The position of Merchant Services Rep is responsible for regularly supporting the Merchant Services department manager, ensures the smooth and efficient operation of a number of accounting duties; reconciles all asset and liability accounts for the Merchant Services Department; processes accounts payable transactions. This position also records fixed assets and their depreciation and amortization; and performs other duties associated with the Bank's general ledger including assigned certifications, Board material and Call Reports. This employee must maintain compliance with audit, internal controls, security, BSA, CTR standards. Requirements: ESSENTIAL DUTIES Work closely with everyone in Bankcard Services and assist with the Bank's merchant services strategy including revenue and expenses and year-over-year growth. Build, configure, set up, deliver, and install gateway and equipment for merchants. Receive, review, underwrite, compile necessary documents and signatures from merchant applications for boarding and approval process. Provide technical support and answer customer phone calls. Review daily risk reports for potentially fraudulent activity and communicate with merchants to confirm and verify suspicious, large, or unusual transactions. Receive and review daily account reports from processor and from the cards brands; reconcile differences and balance the settlement account daily with interchange fees, wires, NACHA file, etc. Strip transactions when needed as required by the merchant before going out for settlement. Post necessary daily positing to balance the settlement account and keep necessary data updated and correct. Monitor merchants' portfolio and their PCI status on a consistent basis. Provide support and help merchants get PCI complaint by assisting with all aspects of the PCI compliance process (merchant profile, SAQ, quarterly scan, and ASV submission). Play an important role in the development and growth of staff through excellent communication skills, both verbal and written. Use cost analysis tools customized to Bank requirements for residual income and subsequent presentation of pricing, product and service offerings to prospective merchant clients. Completes application and boarding documentation, boarding of accounts and coordination of equipment and/or services to clients. Driving to merchant locations to fix equipment, troubleshooting, and replace old or faulty equipment. Acts as a subject matter expert in products and services and is capable of articulating the product's features, functions and benefits to various audiences, i.e. internal employees, clients and industry contacts. Source and develop prospects and potential clients and secure business banking services and product sales. May perform routine and intermediate branch and customer service duties. Assists in answering telephones and directs callers to proper Bank personnel. Provides effective customer service and assists in resolving problems within given authority. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Records, files, scans, updates information and sorts reports as required. May type routine letters, reports and forms. Maintains files; copies and faxes documents. SECONDARY DUTIES The position of Merchant Services Rep. performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Merchant Services Rep. is not responsible for the supervision of any employee(s), however the incumbent is required to provide leadership, training and support to less experienced staff members. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The environment for this position is an open office that is mostly clean and comfortable. The employee is in a non-confined office-type setting in which he or she is free to move about at will. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services. Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Ability to communicate effectively in Spanish is a plus, though not mandatory. Current California driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Compensation details: 20-22 Hourly Wage PI09804effa4bb-7040
11/02/2026
Full time
Description: SUMMARY The position of Merchant Services Rep is responsible for regularly supporting the Merchant Services department manager, ensures the smooth and efficient operation of a number of accounting duties; reconciles all asset and liability accounts for the Merchant Services Department; processes accounts payable transactions. This position also records fixed assets and their depreciation and amortization; and performs other duties associated with the Bank's general ledger including assigned certifications, Board material and Call Reports. This employee must maintain compliance with audit, internal controls, security, BSA, CTR standards. Requirements: ESSENTIAL DUTIES Work closely with everyone in Bankcard Services and assist with the Bank's merchant services strategy including revenue and expenses and year-over-year growth. Build, configure, set up, deliver, and install gateway and equipment for merchants. Receive, review, underwrite, compile necessary documents and signatures from merchant applications for boarding and approval process. Provide technical support and answer customer phone calls. Review daily risk reports for potentially fraudulent activity and communicate with merchants to confirm and verify suspicious, large, or unusual transactions. Receive and review daily account reports from processor and from the cards brands; reconcile differences and balance the settlement account daily with interchange fees, wires, NACHA file, etc. Strip transactions when needed as required by the merchant before going out for settlement. Post necessary daily positing to balance the settlement account and keep necessary data updated and correct. Monitor merchants' portfolio and their PCI status on a consistent basis. Provide support and help merchants get PCI complaint by assisting with all aspects of the PCI compliance process (merchant profile, SAQ, quarterly scan, and ASV submission). Play an important role in the development and growth of staff through excellent communication skills, both verbal and written. Use cost analysis tools customized to Bank requirements for residual income and subsequent presentation of pricing, product and service offerings to prospective merchant clients. Completes application and boarding documentation, boarding of accounts and coordination of equipment and/or services to clients. Driving to merchant locations to fix equipment, troubleshooting, and replace old or faulty equipment. Acts as a subject matter expert in products and services and is capable of articulating the product's features, functions and benefits to various audiences, i.e. internal employees, clients and industry contacts. Source and develop prospects and potential clients and secure business banking services and product sales. May perform routine and intermediate branch and customer service duties. Assists in answering telephones and directs callers to proper Bank personnel. Provides effective customer service and assists in resolving problems within given authority. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Records, files, scans, updates information and sorts reports as required. May type routine letters, reports and forms. Maintains files; copies and faxes documents. SECONDARY DUTIES The position of Merchant Services Rep. performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Merchant Services Rep. is not responsible for the supervision of any employee(s), however the incumbent is required to provide leadership, training and support to less experienced staff members. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The environment for this position is an open office that is mostly clean and comfortable. The employee is in a non-confined office-type setting in which he or she is free to move about at will. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services. Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Ability to communicate effectively in Spanish is a plus, though not mandatory. Current California driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Compensation details: 20-22 Hourly Wage PI09804effa4bb-7040
Boaters World Manufacturing Group
Chocowinity, North Carolina
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
11/02/2026
Full time
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
Overview Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) Landing Page Bowhead is seeking individuals to join our team for our proposal effort in support of the Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) in Aberdeen Proving Grounds, Maryland. Bowhead seeks to network with qualified individuals relative to this potential opportunity which is contingent upon award. Incumbent employees are encouraged to respond. No solicitations or third party applications will be accepted. Responsibilities We are seeking talented individuals to fill various positions for an upcoming opportunity. Available Positions: Computer Operator I Computer Operator II Computer Operator III Computer Operator IV Computer Operator V Data Collector I Data Collector II Data Collector III Data Collector IV Data Collector V Data Collector VI Editorial Tech I Editorial Tech II Editorial Tech III Editorial Tech IV Technical Writer I Technical Writer II Technical Writer III Range Support Technician I Range Support Technician II Qualifications Diplomas, Degrees and experience levels required will vary upon position. Basic level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team This is a proposal effort and potential target rates for the contract are from $20 to $80 hour depending on the role and commensurate with experience. Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
10/30/2026
Full time
Overview Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) Landing Page Bowhead is seeking individuals to join our team for our proposal effort in support of the Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) in Aberdeen Proving Grounds, Maryland. Bowhead seeks to network with qualified individuals relative to this potential opportunity which is contingent upon award. Incumbent employees are encouraged to respond. No solicitations or third party applications will be accepted. Responsibilities We are seeking talented individuals to fill various positions for an upcoming opportunity. Available Positions: Computer Operator I Computer Operator II Computer Operator III Computer Operator IV Computer Operator V Data Collector I Data Collector II Data Collector III Data Collector IV Data Collector V Data Collector VI Editorial Tech I Editorial Tech II Editorial Tech III Editorial Tech IV Technical Writer I Technical Writer II Technical Writer III Range Support Technician I Range Support Technician II Qualifications Diplomas, Degrees and experience levels required will vary upon position. Basic level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team This is a proposal effort and potential target rates for the contract are from $20 to $80 hour depending on the role and commensurate with experience. Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Job Description Job Description Description: Position Title: Senior Communications Specialist Reporting to: Vice President, Foundation Development and External Relations Location: On-site (San Diego- Mira Mesa area) Employment: Full-Time Salary Range: $80,000 - $100,000 (Compensation may vary based on related skills, experience, and relevant key attributes) n-Lorem Foundation Though n-Lorem is pioneering a novel non-profit model, to provide personalized experimental ASO treatments for free, for life to patients with the rarest of mutations (nano-rare), we are functionally a biotechnology company. We have a large and growing portfolio of ASO medicine discovery programs, ASO medicines in development and multiple clinical programs. With a seasoned leadership team and strategic partnerships, the n-Lorem Foundation provides the framework, funds and access for nano-rare patients who are amenable to our technology to receive personalized ASO medicines for free, for life. We hope that you will consider joining us as we strive to change the world, one nano-rare patient at a time. If you are a professional with strong communications experience and would like to join a cohesive, experienced team committed to the belief that we can change the world one patient, one family at a time, we may have a position for you. Job Overview Reporting to the Vice President, Foundation Development and External Relations, the Senior Communications Specialist will support and advance n-Lorem's presence across social media, website, podcast, and partner channels. This role will lead the day-to-day execution of digital communications, including content development, multimedia creation, social media management, website updates, podcast coordination and promotion, and development of sponsor and partner materials. The specialist will implement integrated campaigns, translate complex scientific and organizational information into clear and engaging content, monitor digital performance, and provide insights and recommendations to strengthen audience engagement and reach. Working collaboratively across Communications, Fundraising, Scientific, and Patient Engagement teams, this role will independently manage digital projects and support events, conferences, fundraising initiatives, and other organizational priorities. Key Responsibilities Social Media & Digital Execution •Manage day-to-day digital communications across social media platforms including LinkedIn, X/Twitter, Instagram, Facebook, and YouTube. •Draft, edit, and distribute press releases in alignment with organizational priorities. •Develop engaging platform-appropriate content (copy, graphics, short-form video) that aligns with leadership-driven messaging and strategy. •Implement multi-channel campaigns designed by the Communications team. •Engage with followers, monitor conversations, and escalate issues when needed. •Identify appropriate measures, track and produce monthly performance insights with recommendations. •Stay current on social media trends and platform changes, and recommend opportunities to improve audience engagement and reach. •Maintain content calendars that support consistent and timely publishing across appropriate channels. Content Development •Serve as a primary writer and editor for digital communications, including social media, website content, campaigns, event materials, and organizational announcements. •Write clear, compelling, accurate content while maintaining a consistent organizational voice and tone. •Edit and proofread content for grammar, clarity, accuracy, style, accessibility, and brand consistency. •Translate complex scientific concepts into accessible and engaging digital content for patients, families, advocates, donors, partners, and the broader public. •Collaborate with internal subject matter experts to gather information, identify compelling stories, and develop content. •Create compelling digital assets, including infographics, reels, animated slides, thumbnails, and promotional graphics. •Develop content packages and storytelling assets for internal teams, events, and sponsorship efforts. Website Management •Manage ongoing updates to website pages, news items, events, and program content. •Coordinate with external developers on technical improvements, layout updates, or functionality issues. •Identify opportunities to improve website content, structure, and user experience. •Ensure content accuracy, SEO optimization, and consistency with brand guidelines. Podcast Management •Manage logistics: scheduling interviews, coordinating guest communications, and aligning with production timelines. •Work with production staff to prepare, edit, and finalize episodes. •Develop promotional materials such as snippets, thumbnails, short clips, and cross-platform campaigns. •Provide input on episode planning and manage episode release schedules to maximize audience impact. Sponsor & Partner Support •Develop and update sponsor decks, one-page materials, and digital assets. •Track deliverables for sponsor visibility and ensure assets are accurate and delivered on schedule. •Prepare promotional tools for partners and conferences. Analytics & Optimization •Monitor social media, website, and podcast metrics to evaluate performance and effectiveness. •Recommend refinements to boost audience growth, engagement, and content quality. •Maintain organized digital libraries and documentation. Cross-Functional Collaboration •Partner with Communications, Fundraising, Scientific, and Patient Engagement teams. •Independently manage assigned digital projects from planning through execution. •Support digital components of events, conferences, and campaigns. •Contribute to special initiatives requiring digital expertise. n-Lorem offers a competitive benefits package including medical, dental, vision, 403(b), four weeks paid vacation, paid sick time, life insurance, employee assistance program. n-Lorem is a small foundation with an extraordinary mission, to provide hope and potentially help to nano-rare patients. Every employee in our organization is a significant contributor to this mission. We know that our work could have a profound impact on the life of a patient today. n-Lorem is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. n-Lorem is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. For more information on n-Lorem, please visit our website Requirements: K ey Requirements •U.S. work authorization without the need for current or future visa sponsorship. •Bachelor's degree in marketing, communications, digital media, journalism, or related field. •3-5 years of professional experience in communications, content marketing, journalism, public relations or related field (healthcare, science or advocacy sector preferred). •Exceptional writing and editorial skills with demonstrated ability to produce high-quality digital content (portfolio requested). •Graphic design proficiency with an eye for layout, typography, and visual storytelling. •Proficiency with Canva or similar software. •Experience managing social media channels with measurable growth outcomes. •Experience with web CMS platforms (WordPress or equivalent). •Basic understanding of web coding (HTML and JavaScript) or a strong willingness to learn. •Working knowledge of SEO, Google Analytics 4, email marketing tools and social scheduling platforms (e.g. Hootsuite, Buffer) preferred. •Experience developing digital sponsor or event materials preferred. Additional Requirements •Excellent time management; able to juggle multiple concurrent deadlines. •Detail-oriented with a high standard for accuracy and brand consistency. •Analytical mindset; able to translate data into actionable recommendations. •Professional maturity to handle sensitive patient-related content. •Team-oriented with the ability to work independently when needed.
10/07/2026
Full time
Job Description Job Description Description: Position Title: Senior Communications Specialist Reporting to: Vice President, Foundation Development and External Relations Location: On-site (San Diego- Mira Mesa area) Employment: Full-Time Salary Range: $80,000 - $100,000 (Compensation may vary based on related skills, experience, and relevant key attributes) n-Lorem Foundation Though n-Lorem is pioneering a novel non-profit model, to provide personalized experimental ASO treatments for free, for life to patients with the rarest of mutations (nano-rare), we are functionally a biotechnology company. We have a large and growing portfolio of ASO medicine discovery programs, ASO medicines in development and multiple clinical programs. With a seasoned leadership team and strategic partnerships, the n-Lorem Foundation provides the framework, funds and access for nano-rare patients who are amenable to our technology to receive personalized ASO medicines for free, for life. We hope that you will consider joining us as we strive to change the world, one nano-rare patient at a time. If you are a professional with strong communications experience and would like to join a cohesive, experienced team committed to the belief that we can change the world one patient, one family at a time, we may have a position for you. Job Overview Reporting to the Vice President, Foundation Development and External Relations, the Senior Communications Specialist will support and advance n-Lorem's presence across social media, website, podcast, and partner channels. This role will lead the day-to-day execution of digital communications, including content development, multimedia creation, social media management, website updates, podcast coordination and promotion, and development of sponsor and partner materials. The specialist will implement integrated campaigns, translate complex scientific and organizational information into clear and engaging content, monitor digital performance, and provide insights and recommendations to strengthen audience engagement and reach. Working collaboratively across Communications, Fundraising, Scientific, and Patient Engagement teams, this role will independently manage digital projects and support events, conferences, fundraising initiatives, and other organizational priorities. Key Responsibilities Social Media & Digital Execution •Manage day-to-day digital communications across social media platforms including LinkedIn, X/Twitter, Instagram, Facebook, and YouTube. •Draft, edit, and distribute press releases in alignment with organizational priorities. •Develop engaging platform-appropriate content (copy, graphics, short-form video) that aligns with leadership-driven messaging and strategy. •Implement multi-channel campaigns designed by the Communications team. •Engage with followers, monitor conversations, and escalate issues when needed. •Identify appropriate measures, track and produce monthly performance insights with recommendations. •Stay current on social media trends and platform changes, and recommend opportunities to improve audience engagement and reach. •Maintain content calendars that support consistent and timely publishing across appropriate channels. Content Development •Serve as a primary writer and editor for digital communications, including social media, website content, campaigns, event materials, and organizational announcements. •Write clear, compelling, accurate content while maintaining a consistent organizational voice and tone. •Edit and proofread content for grammar, clarity, accuracy, style, accessibility, and brand consistency. •Translate complex scientific concepts into accessible and engaging digital content for patients, families, advocates, donors, partners, and the broader public. •Collaborate with internal subject matter experts to gather information, identify compelling stories, and develop content. •Create compelling digital assets, including infographics, reels, animated slides, thumbnails, and promotional graphics. •Develop content packages and storytelling assets for internal teams, events, and sponsorship efforts. Website Management •Manage ongoing updates to website pages, news items, events, and program content. •Coordinate with external developers on technical improvements, layout updates, or functionality issues. •Identify opportunities to improve website content, structure, and user experience. •Ensure content accuracy, SEO optimization, and consistency with brand guidelines. Podcast Management •Manage logistics: scheduling interviews, coordinating guest communications, and aligning with production timelines. •Work with production staff to prepare, edit, and finalize episodes. •Develop promotional materials such as snippets, thumbnails, short clips, and cross-platform campaigns. •Provide input on episode planning and manage episode release schedules to maximize audience impact. Sponsor & Partner Support •Develop and update sponsor decks, one-page materials, and digital assets. •Track deliverables for sponsor visibility and ensure assets are accurate and delivered on schedule. •Prepare promotional tools for partners and conferences. Analytics & Optimization •Monitor social media, website, and podcast metrics to evaluate performance and effectiveness. •Recommend refinements to boost audience growth, engagement, and content quality. •Maintain organized digital libraries and documentation. Cross-Functional Collaboration •Partner with Communications, Fundraising, Scientific, and Patient Engagement teams. •Independently manage assigned digital projects from planning through execution. •Support digital components of events, conferences, and campaigns. •Contribute to special initiatives requiring digital expertise. n-Lorem offers a competitive benefits package including medical, dental, vision, 403(b), four weeks paid vacation, paid sick time, life insurance, employee assistance program. n-Lorem is a small foundation with an extraordinary mission, to provide hope and potentially help to nano-rare patients. Every employee in our organization is a significant contributor to this mission. We know that our work could have a profound impact on the life of a patient today. n-Lorem is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. n-Lorem is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. For more information on n-Lorem, please visit our website Requirements: K ey Requirements •U.S. work authorization without the need for current or future visa sponsorship. •Bachelor's degree in marketing, communications, digital media, journalism, or related field. •3-5 years of professional experience in communications, content marketing, journalism, public relations or related field (healthcare, science or advocacy sector preferred). •Exceptional writing and editorial skills with demonstrated ability to produce high-quality digital content (portfolio requested). •Graphic design proficiency with an eye for layout, typography, and visual storytelling. •Proficiency with Canva or similar software. •Experience managing social media channels with measurable growth outcomes. •Experience with web CMS platforms (WordPress or equivalent). •Basic understanding of web coding (HTML and JavaScript) or a strong willingness to learn. •Working knowledge of SEO, Google Analytics 4, email marketing tools and social scheduling platforms (e.g. Hootsuite, Buffer) preferred. •Experience developing digital sponsor or event materials preferred. Additional Requirements •Excellent time management; able to juggle multiple concurrent deadlines. •Detail-oriented with a high standard for accuracy and brand consistency. •Analytical mindset; able to translate data into actionable recommendations. •Professional maturity to handle sensitive patient-related content. •Team-oriented with the ability to work independently when needed.
Job Title: Technical Writer II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearance AttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments. Qualifications and Education Requirements: Bachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance. Job Duties: The Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include: Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues. Compensation details: 0 Yearly Salary PI16d45d1b078d-7834
10/03/2026
Full time
Job Title: Technical Writer II Location: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203. Work Schedule: Monday through Friday. Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearance AttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments. Qualifications and Education Requirements: Bachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance. Job Duties: The Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include: Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX. Physical Demands: This position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues. Compensation details: 0 Yearly Salary PI16d45d1b078d-7834
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined
10/02/2026
Full time
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined
10/02/2026
Full time
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined
10/02/2026
Full time
At Workada, we're not just labeling data, we're helping improve the technology people use every day. Our work creates the examples and feedback that make advanced systems more accurate, consistent, and useful. What You'll Do Evaluate outputs from AI models, text, images, video, and documents against detailed criteria. Assess quality, spot errors and inconsistencies, and write clear, well-reasoned justifications for your judgments. Every evaluation you complete helps these systems perform better in the real world. Who We're Looking For People who write clearly, think critically, and can back up a judgment call with a clear explanation. This role suits people who've done work built around precise written evaluation, UI/UX design, graphic design, photography, video production, editorial or research work, or writing technical specs and requirements. - Strong readers and writers with sound judgment - Comfortable evaluating creative or technical work against a set of criteria - Takes quality seriously and catches what others miss - Can follow detailed written guidelines independently Strong readers and writers with sound judgmentComfortable evaluating creative or technical work against a set of criteriaTakes quality seriously and catches what others missCan follow detailed written guidelines independently Qualifications Technical Requirements What We Offer Remote, flexible contract workClear guidelines and trainingPerformance feedback and opportunities to growA mission-driven team focused on accuracy and quality undefined