Job Description Role: Senior Automation Tester with Life & Annuity domain Experience Locations: Austin, TX / New York, NY Fulltime Job Description Must Have Technical/Functional Skills 6+ years of hands-on automation experience using Playwright, Selenium, Tosca, or equivalent frameworks with Java, TypeScript, Python, or C#. Strong experience in UI, REST API, integration and regression automation using tools such as Postman, Rest Assured, Karate or SoapUI. Working knowledge of SQL-based backend validation, test-data management, Git, and CI/CD integration using GitLab, Jenkins or Azure DevOps. Experience with reusable automation frameworks, defect management, execution reporting and quality-engineering practices. Life Insurance, Annuity, policy administration or regulated financial-services testing experience is preferred. Roles & Responsibilities Design, develop and maintain reusable UI and API automation frameworks for functional, integration and regression testing. Automate critical Life & Annuity workflows such as new business, underwriting, policy servicing, premium processing and claims. Integrate automation suites into CI/CD pipelines and analyze failures across application, environment, test-data and script layers. Perform SQL validation, manage test data, track defects and publish automation coverage and release-readiness reports. Coordinate with Business Analysts, developers, DevOps and onsite/offshore QA teams during Agile delivery and production stabilization. Generic Managerial Skills, If any Strong ownership, analytical thinking, problem-solving and customer-facing communication. Ability to estimate automation work, prioritize high-risk scenarios and report blockers or release-quality concerns. Experience mentoring junior engineers and conducting automation-framework or code reviews. Ability to coordinate effectively across onsite and offshore teams in an Agile delivery model. Willingness to support critical releases, production validation and US business-hour coordination when required.
11/14/2026
Full time
Job Description Role: Senior Automation Tester with Life & Annuity domain Experience Locations: Austin, TX / New York, NY Fulltime Job Description Must Have Technical/Functional Skills 6+ years of hands-on automation experience using Playwright, Selenium, Tosca, or equivalent frameworks with Java, TypeScript, Python, or C#. Strong experience in UI, REST API, integration and regression automation using tools such as Postman, Rest Assured, Karate or SoapUI. Working knowledge of SQL-based backend validation, test-data management, Git, and CI/CD integration using GitLab, Jenkins or Azure DevOps. Experience with reusable automation frameworks, defect management, execution reporting and quality-engineering practices. Life Insurance, Annuity, policy administration or regulated financial-services testing experience is preferred. Roles & Responsibilities Design, develop and maintain reusable UI and API automation frameworks for functional, integration and regression testing. Automate critical Life & Annuity workflows such as new business, underwriting, policy servicing, premium processing and claims. Integrate automation suites into CI/CD pipelines and analyze failures across application, environment, test-data and script layers. Perform SQL validation, manage test data, track defects and publish automation coverage and release-readiness reports. Coordinate with Business Analysts, developers, DevOps and onsite/offshore QA teams during Agile delivery and production stabilization. Generic Managerial Skills, If any Strong ownership, analytical thinking, problem-solving and customer-facing communication. Ability to estimate automation work, prioritize high-risk scenarios and report blockers or release-quality concerns. Experience mentoring junior engineers and conducting automation-framework or code reviews. Ability to coordinate effectively across onsite and offshore teams in an Agile delivery model. Willingness to support critical releases, production validation and US business-hour coordination when required.
Pay Range: $40.00hr - $45.00hr Job Overview: The QA team is seeking a detail-oriented Software Tester. In this role, the candidate will be responsible for designing, executing, and maintaining manual and automated test cases to ensure the quality and reliability of software products. The candidate will identify, document, and track defects, collaborate closely with developers and stakeholders to resolve issues, and contribute to improving testing processes and standards. Experience with manual and/or automated testing, strong analytical skills, and the ability to communicate findings clearly are essential for success in this position. Responsibilities: Design and execute test cases based on functional and technical requirements. Identify, document, and track software defects through resolution. Collaborate with developers, QA leads, and stakeholders to ensure quality standards are met. Maintain and update test documentation and coverage reports. Support regression testing efforts and contribute to automation initiatives. Qualifications: Experience in manual and/or automated software testing. Familiarity with test case management tools (e.g., Xray, Jira). Strong attention to detail and analytical problem-solving skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: The QA team is seeking a detail-oriented Software Tester. In this role, the candidate will be responsible for designing, executing, and maintaining manual and automated test cases to ensure the quality and reliability of software products. The candidate will identify, document, and track defects, collaborate closely with developers and stakeholders to resolve issues, and contribute to improving testing processes and standards. Experience with manual and/or automated testing, strong analytical skills, and the ability to communicate findings clearly are essential for success in this position. Responsibilities: Design and execute test cases based on functional and technical requirements. Identify, document, and track software defects through resolution. Collaborate with developers, QA leads, and stakeholders to ensure quality standards are met. Maintain and update test documentation and coverage reports. Support regression testing efforts and contribute to automation initiatives. Qualifications: Experience in manual and/or automated software testing. Familiarity with test case management tools (e.g., Xray, Jira). Strong attention to detail and analytical problem-solving skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
11/14/2026
Full time
Pay Range: $47.00hr - $52.00hr Job Overview: The Automation Analyst is responsible for supporting the end-to-end lifecycle of enterprise automation initiatives as a subject matter expert for the automation solution, from initial project intake and business process Client through requirements definition, development coordination, testing, implementation, and operational handoff. The Automation Analyst is responsible for understanding business processes and objectives, translating stakeholder needs into clear and actionable requirements, identifying process and data dependencies, and ensuring development teams have the information necessary to design and deliver effective automation solutions. The role also serves as the primary liaison between business stakeholders, automation development teams, technical teams, project leadership, and support organizations by becoming a subject matter expert of the automation's capabilities and value to the business. The Automation Analyst will manage multiple automation initiatives concurrently and is expected to proactively drive requirements, stakeholder decisions, documentation, testing readiness, and delivery dependencies rather than functioning solely as a documentation resource. The successful candidate will demonstrate strong business analysis, process improvement, stakeholder management, facilitation, data analysis, testing, and delivery coordination capabilities. Automation Intake & Opportunity Assessment: Coordinate intake of new automation opportunities with business and technology stakeholders. Facilitate Client sessions to understand the business problem, current process, expected outcomes, scope, stakeholders, and dependencies. Evaluate business processes to determine automation readiness and identify process gaps requiring clarification or redesign. Document current-state and future-state processes, including but not limited to workflow diagrams, data flow diagrams, and step-by-step procedure documentation. Identify process volumes, transaction characteristics, exception scenarios, manual effort, error rates, and other information required to support automation evaluation. Assist with quantifying expected automation benefits, including efficiency, capacity, quality, accuracy, risk reduction, and other measurable business outcomes. Identify systems, applications, data sources, interfaces, access requirements, and technology dependencies during intake. Identify assumptions, constraints, risks, and unresolved questions early in the lifecycle. Support estimation activities by ensuring technical teams receive complete business and process information. Requirements Gathering & Process Documentation: Lead requirements elicitation sessions with business stakeholders, subject matter experts, developers, architects, and other technical teams. Elicit, analyze, document, and validate business, user, functional, and non-functional requirements. Develop detailed Process Definition Documents (PDDs) and other required business/process documentation. Document current-state and future-state workflows, business rules, decision points, process exceptions, data inputs and outputs, system interactions, user roles, volumes and frequency, dependencies, error and exception handling, and acceptance criteria. Develop process maps, workflow diagrams, use cases, user stories, and supporting documentation as appropriate. Establish and enforce traceability between business requirements, solution functionality, testing, and acceptance criteria. Obtain and document stakeholder validation and approval of requirements before development proceeds. Maintain requirements and process documentation as scope or business processes change. Stakeholder Management & Facilitation: Serve as a primary point of coordination between business stakeholders and automation delivery teams. Establish productive working relationships with business, operational, technical, and project stakeholders. Facilitate requirements workshops, process walkthroughs, solution reviews, testing discussions, and stakeholder decision sessions. Proactively follow up on open requirements, decisions, dependencies, and action items via messaging and meetings. Communicate project status, requirements gaps, risks, dependencies, and decisions clearly to stakeholders. Manage stakeholder expectations regarding scope, requirements, timelines, and delivery dependencies. Identify conflicting stakeholder requirements and facilitate resolution. Escalate unresolved decisions or dependencies that could affect delivery commitments. Ensure appropriate stakeholders remain engaged throughout the automation lifecycle. Development Team Coordination: Serve as the functional bridge between business stakeholders and automation developers. Conduct requirements and process walkthroughs with development teams. Lead backlog refinement sessions with developers to ensure they have sufficient business context and detailed requirements before development begins. Respond to functional questions and coordinate business clarification during development. Work with developers and solution architects to identify requirement gaps, technical constraints, and solution dependencies. Coordinate stakeholder decisions when technical findings require changes to requirements or process design. Participate in sprint planning, solution design sessions, and other delivery activities as required. Identify and communicate scope changes that could affect estimates, timelines, resources, or solution design using a standardized change management template. QA Testing & Business Validation: Review QA test scenarios to ensure alignment to approved requirements and acceptance criteria, including but not limited to business rules, exceptions, negative scenarios, and critical edge cases. Review QA execution results, including defects for accuracy against the requirements. Support development and QA teams with functional validation during system and integration testing. Coordinate User Acceptance Testing (UAT) with business stakeholders. Ensure appropriate test data, environments, access, and stakeholder participation are available for testing. Track defects, questions from QA testers, and required requirements corrections through resolution. Coordinate business approval/sign-off prior to production implementation. Document and publish evidence of testing and business acceptance to technical and business stakeholders. Implementation & Operational Handoff: Support implementation planning and production-readiness activities. Ensure requirements, testing, stakeholder approvals, and documentation are complete before implementation. Develop or coordinate operational documentation required for production support. Facilitate knowledge-transfer sessions with operational/support teams. Ensure operations support teams understand automation purpose and business process, expected processing, business and system dependencies, common exceptions, escalation paths, business contacts, and known limitations. Support post-production validation and stabilization activities. Ensure open issues are documented and transitioned appropriately before project closure. Facilitate formal handoff from project delivery to the appropriate operational support organization. Data Analysis & Reporting: Analyze operational and process data to support automation opportunity assessment and requirements development. Define detailed data dictionary, data mapping, data relationship diagram or similar artifacts to support requirement elicitation and approval. Establish baseline measures before automation implementation where appropriate. Analyze process volumes, cycle times, exception rates, error rates, and other relevant metrics. Use data to identify process variations and automation opportunities. Discover and recommend measurable success criteria and KPIs for automation initiatives as appropriate. Compare post-implementation results against expected business outcomes when requested. Elicit reporting dashboard requirements that communicates KPIs to business and technology stakeholders. Required Qualifications: 5+ years of experience in business analysis, systems analysis, automation analysis, process analysis, technology delivery, or a related role. Demonstrated experience leading requirements gathering for complex technology or automation initiatives. Strong experience documenting business, functional, and non-functional requirements. Experience developing process maps, workflow documentation, business rules, user stories, use cases, and acceptance criteria. Experience coordinating requirements between business stakeholders and software development or automation engineering teams. Experience with software development lifecycle (SDLC) and Agile delivery methodologies. Experience developing and executing functional/UAT testing processes. Experience coordinating production implementation and operational handoff. Strong analytical and problem-solving capabilities. Demonstrated ability to manage multiple projects, stakeholders, priorities, and deadlines concurrently. Excellent communication and presentation skills. Ability to work independently and proactively drive activities to completion. Preferred Qualifications: Experience supporting enterprise automation, workflow automation, RPA, AI-enabled automation, or process transformation initiatives. Experience working within healthcare or another highly regulated environment. Experience supporting clinical, operational, financial, or enterprise healthcare processes. Experience with process improvement or Lean/Six Sigma methodologies. Experience using Agile delivery and work-management tools such as Azure DevOps, Jira, or equivalent. Experience with data analysis and reporting tools. SQL, Power BI and GCP BigQuery preferred. Understanding of enterprise systems, APIs, integrations, databases . click apply for full job details
Pay Range: $40.00hr - $45.00hr Job Overview: The QA team is seeking a detail-oriented Software Tester. In this role, the candidate will be responsible for designing, executing, and maintaining manual and automated test cases to ensure the quality and reliability of software products. The candidate will identify, document, and track defects, collaborate closely with developers and stakeholders to resolve issues, and contribute to improving testing processes and standards. Experience with manual and/or automated testing, strong analytical skills, and the ability to communicate findings clearly are essential for success in this position. Responsibilities: Design and execute test cases based on functional and technical requirements. Identify, document, and track software defects through resolution. Collaborate with developers, QA leads, and stakeholders to ensure quality standards are met. Maintain and update test documentation and coverage reports. Support regression testing efforts and contribute to automation initiatives. Qualifications: Experience in manual and/or automated software testing. Familiarity with test case management tools (e.g., Xray, Jira). Strong attention to detail and analytical problem-solving skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: The QA team is seeking a detail-oriented Software Tester. In this role, the candidate will be responsible for designing, executing, and maintaining manual and automated test cases to ensure the quality and reliability of software products. The candidate will identify, document, and track defects, collaborate closely with developers and stakeholders to resolve issues, and contribute to improving testing processes and standards. Experience with manual and/or automated testing, strong analytical skills, and the ability to communicate findings clearly are essential for success in this position. Responsibilities: Design and execute test cases based on functional and technical requirements. Identify, document, and track software defects through resolution. Collaborate with developers, QA leads, and stakeholders to ensure quality standards are met. Maintain and update test documentation and coverage reports. Support regression testing efforts and contribute to automation initiatives. Qualifications: Experience in manual and/or automated software testing. Familiarity with test case management tools (e.g., Xray, Jira). Strong attention to detail and analytical problem-solving skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Job Type: Full Time Location: Fort Huachuca, Az. Clearance: Top Secret VMR Strategic Defense Solutions is seeking a UC Cyber Tester to join our team. The UC Cyber Tester will create daily activity reports during test events and assist in the development of Cybersecurity test reports. The tester will provide daily information and data analysis to senior Unified Capabilities Test Analysts. The tester will also provide technical support to vendors during test and coordinate with designated Government Test Officers on activities, schedules, resource requirements, or issues affecting UC product testing. Duties Coordinate and participate in Cybersecurity meetings for Unified Capabilities Testing Identify applicable Cybersecurity Security Technical Implementation Guide (STIG) testing requirements for Unified Capabilities testing for specific Systems Under Test Conduct Internet Protocol Vulnerability (IPV) Scans with NESSUS, NMAP etc. vulnerability scanner tools. Assist in development of Cybersecurity test plans and procedures Analyze and organize raw test data from Unified Capabilities Cybersecurity testing Qualifications Required Education and Experience: Requires a Bachelor's degree; OR an Associate's degree at least 6 years of experience; OR a minimum of 60 semester hours of formal education working towards an Associate's or Bachelor's degree and at least 8 years of experience; OR At least 12 years of experience is required without degree component Must be DoD 8570 compliant, at minimum Security + Have practical and working knowledge of all Microsoft Office applications, advanced level knowledge MS Excel and MS Project applications. Quality interpersonal skills Must be able to multitask and be organized Quality oral and written communication skills Knowledge and experience with Defense Information Systems Agency (DISA) Security Implementation Guides (STIGs), IPV scanning using NESSUS and NMAP scanning tools, security controls and Risk Management Framework (RMF) processes Understanding of the Unified Capabilities Requirements Clearance Top Secret Working Environment & Conditions Onsite
11/12/2026
Full time
Job Description Job Description Job Type: Full Time Location: Fort Huachuca, Az. Clearance: Top Secret VMR Strategic Defense Solutions is seeking a UC Cyber Tester to join our team. The UC Cyber Tester will create daily activity reports during test events and assist in the development of Cybersecurity test reports. The tester will provide daily information and data analysis to senior Unified Capabilities Test Analysts. The tester will also provide technical support to vendors during test and coordinate with designated Government Test Officers on activities, schedules, resource requirements, or issues affecting UC product testing. Duties Coordinate and participate in Cybersecurity meetings for Unified Capabilities Testing Identify applicable Cybersecurity Security Technical Implementation Guide (STIG) testing requirements for Unified Capabilities testing for specific Systems Under Test Conduct Internet Protocol Vulnerability (IPV) Scans with NESSUS, NMAP etc. vulnerability scanner tools. Assist in development of Cybersecurity test plans and procedures Analyze and organize raw test data from Unified Capabilities Cybersecurity testing Qualifications Required Education and Experience: Requires a Bachelor's degree; OR an Associate's degree at least 6 years of experience; OR a minimum of 60 semester hours of formal education working towards an Associate's or Bachelor's degree and at least 8 years of experience; OR At least 12 years of experience is required without degree component Must be DoD 8570 compliant, at minimum Security + Have practical and working knowledge of all Microsoft Office applications, advanced level knowledge MS Excel and MS Project applications. Quality interpersonal skills Must be able to multitask and be organized Quality oral and written communication skills Knowledge and experience with Defense Information Systems Agency (DISA) Security Implementation Guides (STIGs), IPV scanning using NESSUS and NMAP scanning tools, security controls and Risk Management Framework (RMF) processes Understanding of the Unified Capabilities Requirements Clearance Top Secret Working Environment & Conditions Onsite
Job Description Job Description At WH Technologies , we don't install "AV systems." We design and deliver fully integrated, design-driven technology experiences for some of the most beautiful homes and spaces in North Texas. We are looking for a driven, detail-obsessed Junior AV Technician who wants to be part of a team that operates at a higher level-where craftsmanship, precision, and client experience matter. This is not an entry-level "helper" role. This is for someone who wants to learn fast, execute at a high level, and grow into a top-tier technician in the luxury integration space. What You'll Be Doing Assist in the installation and integration of high-end AV, lighting, shading, and control systems Execute clean, precise wiring (Cat6, speaker wire, fiber, etc.) with attention to detail and aesthetics Support rack builds, device mounting, TV installations, and system commissioning Work alongside senior technicians to learn system design, troubleshooting, and programming basics Represent WH Technologies on job sites with professionalism and pride in your work Ensure every install meets our standard: clean, reliable, and invisible Mandatory Requirements (Non-Negotiable) Valid driver's license and reliable transportation (must be able to get to job sites across DFW) Hands-on experience in AV installation (residential or commercial) Strong understanding of low-voltage wiring fundamentals Ability to use tools safely and effectively (drills, testers, termination tools, etc.) Physically able to lift equipment, climb ladders, and work in construction environments Strong work ethic, punctuality, and accountability What Sets You Apart (Highly Valued) Experience with Savant systems Basic understanding of AV system programming or configuration Certifications (or working toward them), such as: CEDIA certifications Networking certifications (CompTIA, Ubiquiti, etc.) Experience with: Structured wiring and rack builds Networking (routers, switches, access points) Lighting control or motorized shades A mindset of continuous improvement and pride in craftsmanship Who You Are You care about the details most people miss You don't cut corners-ever You take ownership of your work and want to get better every day You're coachable, sharp, and move with urgency and purpose You want to build a career-not just have a job What You'll Gain Hands-on experience in luxury residential and commercial projects Exposure to high-performance systems and top-tier technology Mentorship from experienced professionals in the industry A clear path to grow into a lead technician or system programmer The opportunity to be part of a company that is raising the standard in DFW Why WH Technologies We believe technology should disappear into the design while delivering a flawless experience. Our work is intentional, clean, and built to last-and we expect the same mindset from our team. If you're looking for a place where: Quality matters more than speed Details matter more than shortcuts And your growth actually matters Then we want to hear from you.
10/07/2026
Full time
Job Description Job Description At WH Technologies , we don't install "AV systems." We design and deliver fully integrated, design-driven technology experiences for some of the most beautiful homes and spaces in North Texas. We are looking for a driven, detail-obsessed Junior AV Technician who wants to be part of a team that operates at a higher level-where craftsmanship, precision, and client experience matter. This is not an entry-level "helper" role. This is for someone who wants to learn fast, execute at a high level, and grow into a top-tier technician in the luxury integration space. What You'll Be Doing Assist in the installation and integration of high-end AV, lighting, shading, and control systems Execute clean, precise wiring (Cat6, speaker wire, fiber, etc.) with attention to detail and aesthetics Support rack builds, device mounting, TV installations, and system commissioning Work alongside senior technicians to learn system design, troubleshooting, and programming basics Represent WH Technologies on job sites with professionalism and pride in your work Ensure every install meets our standard: clean, reliable, and invisible Mandatory Requirements (Non-Negotiable) Valid driver's license and reliable transportation (must be able to get to job sites across DFW) Hands-on experience in AV installation (residential or commercial) Strong understanding of low-voltage wiring fundamentals Ability to use tools safely and effectively (drills, testers, termination tools, etc.) Physically able to lift equipment, climb ladders, and work in construction environments Strong work ethic, punctuality, and accountability What Sets You Apart (Highly Valued) Experience with Savant systems Basic understanding of AV system programming or configuration Certifications (or working toward them), such as: CEDIA certifications Networking certifications (CompTIA, Ubiquiti, etc.) Experience with: Structured wiring and rack builds Networking (routers, switches, access points) Lighting control or motorized shades A mindset of continuous improvement and pride in craftsmanship Who You Are You care about the details most people miss You don't cut corners-ever You take ownership of your work and want to get better every day You're coachable, sharp, and move with urgency and purpose You want to build a career-not just have a job What You'll Gain Hands-on experience in luxury residential and commercial projects Exposure to high-performance systems and top-tier technology Mentorship from experienced professionals in the industry A clear path to grow into a lead technician or system programmer The opportunity to be part of a company that is raising the standard in DFW Why WH Technologies We believe technology should disappear into the design while delivering a flawless experience. Our work is intentional, clean, and built to last-and we expect the same mindset from our team. If you're looking for a place where: Quality matters more than speed Details matter more than shortcuts And your growth actually matters Then we want to hear from you.