14 jobs found

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. DATA CENTER OPERATIONS TECHNICIAN As a Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: navigating the system's directories and filing system, manipulating files in the Linux shell, user permission configuration, package installation and software management, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading data center infrastructure projects. Curious to always learn new things within the data center world Excellent prioritization and time management skills Detail-oriented and able to work in a fast-paced environment Experience with Oracle Experience with inventory management 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35 lbs unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. DATA CENTER OPERATIONS TECHNICIAN As a Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: navigating the system's directories and filing system, manipulating files in the Linux shell, user permission configuration, package installation and software management, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading data center infrastructure projects. Curious to always learn new things within the data center world Excellent prioritization and time management skills Detail-oriented and able to work in a fast-paced environment Experience with Oracle Experience with inventory management 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35 lbs unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description Onsite L2 Data Center Operations Technician - Memphis, TN November 2026 - February 2027 Multiple Shifts - TBD They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Work Authorization - US Citzen, Green Card Third Party Companies or Employers are not eligible for this position. No inquiries please. Job duties: L2 FE Rack/Stack/Cabling Inter-rack cabling IRC Alerts Replace Memory, HDD, Power Supply etc with parts stored at DC They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. SR. OPERATIONS TECHNICIAN, DATA CENTER - MEMPHIS As a Sr. Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for data centers and global points of presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain warehouse inventory and asset management using our internal application Label and troubleshoot fiber/optics cables Install, troubleshoot, and repair power supply cabling Install racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation Manage response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira Create and maintain documentation of tasks and standard operating procedures Responsible for receipt and decommissioning of data center hardware Responsible for vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including navigating the system's directories and filing system, manipulating files in the Linux shell, configuring user permissions, installing package and managing software, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting Experience being on-call and ability to respond to critical events as needed Experience leading data center infrastructure projects Experience with Oracle Experience with inventory management Curious to always learn new things within the data center world Excellent prioritization and time management skills Able to work in a fast paced environment Detail-oriented 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. SR. OPERATIONS TECHNICIAN, DATA CENTER - MEMPHIS As a Sr. Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for data centers and global points of presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain warehouse inventory and asset management using our internal application Label and troubleshoot fiber/optics cables Install, troubleshoot, and repair power supply cabling Install racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation Manage response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira Create and maintain documentation of tasks and standard operating procedures Responsible for receipt and decommissioning of data center hardware Responsible for vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including navigating the system's directories and filing system, manipulating files in the Linux shell, configuring user permissions, installing package and managing software, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting Experience being on-call and ability to respond to critical events as needed Experience leading data center infrastructure projects Experience with Oracle Experience with inventory management Curious to always learn new things within the data center world Excellent prioritization and time management skills Able to work in a fast paced environment Detail-oriented 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description Position Summary The 3rd Shift Data Center Technician provides overnight support for enterprise data center and infrastructure operations. This role is primarily responsible for monitoring, maintaining, and supporting data center services and infrastructure to ensure system availability, performance, and reliability. Additional responsibilities include incident response, patch management, vulnerability remediation, software packaging and deployment, and operational support activities. Work Schedule Monday through Friday, 11:00 PM - 7:30 AM Central Time (12:00 AM - 8:30 AM Eastern Time). Location: Memphis Data Center, Memphis, TN (Onsite) Must be available to support scheduled maintenance windows, patching activities, major incidents, and emergency operational support as required. May be required to work weekends, holidays, or alternate shifts to support business and operational needs. Primary Responsibilities Monitor and respond to infrastructure alerts and events using SolarWinds, Splunk, Azure, VMware, and other enterprise monitoring tools. Troubleshoot and resolve infrastructure, server, storage, virtualization, network, and cloud-related issues; escalate as required. Support day-to-day data center operations, including hardware maintenance, remote hands support, vendor coordination, and operational monitoring. Create, update, and maintain incidents, service requests, change records, and operational documentation in ServiceNow. Administer and support SCCM/MECM for endpoint management, software deployment, and patch management. Coordinate and execute workstation and server patching activities; monitor compliance and validate successful deployments. Support vulnerability remediation efforts by reviewing Qualys scan results, validating remediation actions, and assisting with security compliance requirements. Package, test, deploy, and maintain software applications using approved enterprise tools and processes. Assist with Active Directory, LDAP, CyberArk, Microsoft 365, and account administration activities. Develop and maintain SOPs, runbooks, and knowledge base documentation. Participate in maintenance windows, major incident response activities, and continuous process improvement initiatives. Perform other duties as assigned to support operational requirements. Requirements Required Experience 3-5 years of experience supporting enterprise infrastructure, data center operations, systems administration, NOC operations, or technical support environments. Experience with infrastructure monitoring, incident management, and operational support. Experience using SCCM/MECM for software deployment, endpoint management, and patch administration. Experience supporting vulnerability remediation and security compliance initiatives. Experience with software packaging and application deployment. Required Qualifications Working knowledge of SolarWinds, Splunk, Qualys, SCCM/MECM, VMware, Azure, Windows Server, Active Directory, Microsoft 365, CyberArk, and ServiceNow. Experience with PowerShell scripting and automation. Strong troubleshooting, communication, and documentation skills. Ability to work independently in a 24x7 operational environment. Ability to lift, rack, install, and move IT equipment and work within a data center environment. Preferred Qualifications Knowledge of ITIL service management practices. Experience supporting enterprise data center and infrastructure environments. Familiarity with vulnerability management, security compliance, and patch governance processes. Benefits 401(k) with matching and 100% Vested Health Insurance - 3 plans to select from Dental insurance Vision Insurance Health savings account Life insurance Short Term Disability Long Term Disability AD&D Paid time off Professional development assistance Training Tuition reimbursement Flexible schedule Flexible spending account Referral program Paid Legal Plan and more Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Applicants selected may be required to possess and maintain a government clearance US CITIZENSHIP REQUIRED

Job Description Job Description Location: Memphis, TN (Onsite) Schedule: Monday-Friday, 11:00 PM-7:30 AM Central Time U.S. Citizenship Required We are seeking a 3rd Shift Data Center Technician to support overnight enterprise infrastructure and data center operations in Memphis, TN. This role is responsible for monitoring critical IT systems, responding to infrastructure alerts, troubleshooting technical issues, and supporting the availability, performance, and reliability of enterprise services. The ideal candidate has experience in data center operations, network operations (NOC), systems administration, enterprise infrastructure, or a related technical support environment. Responsibilities also include patch management, vulnerability remediation, software deployment, and routine systems administration. This position requires strong troubleshooting skills, attention to detail, and the ability to work independently in a 24x7 operational environment. Key Responsibilities Infrastructure Monitoring & Incident Management Monitor enterprise infrastructure, servers, storage, networks, virtualization platforms, and cloud environments using tools such as SolarWinds, Splunk, Azure, and VMware. Investigate and troubleshoot infrastructure alerts, system failures, performance issues, and service interruptions. Respond to incidents, perform initial troubleshooting and resolution, and escalate complex issues to appropriate technical teams. Create, update, and maintain incident tickets, service requests, and change records using ServiceNow. Support major incident response, scheduled maintenance activities, and overnight operational continuity. Data Center & Systems Operations Perform routine data center operations, including hardware installation, maintenance, troubleshooting, and equipment replacement. Provide hands-on and remote-hands support for servers, storage systems, networking equipment, and related infrastructure. Support Windows Server, VMware, Azure, and other enterprise infrastructure environments. Assist with Active Directory, LDAP, Microsoft 365, CyberArk, and account administration activities. Coordinate with infrastructure teams, vendors, and other support personnel to resolve technical and operational issues. Patch Management, Software Deployment & Security Administer and support SCCM/MECM for endpoint management, software deployment, and patch administration. Coordinate and execute workstation and server patching activities, monitor compliance, and validate successful deployments. Package, test, deploy, and maintain software applications using approved enterprise tools and procedures. Support vulnerability remediation by reviewing Qualys scan results, validating remediation efforts, and assisting with security compliance requirements. Utilize PowerShell scripting and automation to support routine administrative and operational tasks. Documentation & Operational Support Maintain accurate technical documentation, standard operating procedures (SOPs), runbooks, and knowledge base articles. Document troubleshooting steps, incident resolutions, system changes, and operational activities. Communicate system status, unresolved incidents, and outstanding maintenance activities during shift transitions. Identify opportunities to improve operational efficiency, monitoring, and incident response processes. Requirements 3-5 years of experience in data center operations, NOC operations, systems administration, enterprise infrastructure support, or a comparable technical support environment. Experience monitoring enterprise infrastructure, responding to system alerts, troubleshooting technical issues, and managing incidents. Hands-on experience with SCCM/MECM for software deployment, endpoint management, and patch administration. Experience supporting patch management, vulnerability remediation, and security compliance activities. Experience with software packaging, application deployment, and troubleshooting deployment issues. Working knowledge of enterprise infrastructure technologies and tools, including SolarWinds, Splunk, Qualys, VMware, Azure, Windows Server, Active Directory, Microsoft 365, CyberArk, and ServiceNow. Experience using PowerShell for scripting, automation, or routine systems administration. Strong troubleshooting, problem-solving, communication, and technical documentation skills. Ability to work independently, prioritize incidents, and follow established operational procedures in a 24x7 environment. Ability to lift, rack, install, and move IT equipment and perform hands-on work in a data center environment. Preferred Qualifications Knowledge of ITIL service management practices, including incident, problem, and change management. Experience supporting large-scale enterprise data center or infrastructure environments. Familiarity with vulnerability management, security compliance, and patch governance processes. Experience coordinating infrastructure maintenance activities and supporting critical production systems. Work Schedule & Environment Location: Memphis Data Center, Memphis, TN (100% Onsite) Schedule: Monday-Friday, 11:00 PM-7:30 AM Central Time (12:00 AM-8:30 AM Eastern Time) Must be available to support scheduled maintenance windows, patching activities, major incidents, and emergency operational requirements. Occasional weekend, holiday, or alternate-shift coverage may be required based on business and operational needs. Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Linux Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ Years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements: Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description Datacenter Hardware Technician Location: Memphis, TN (100% Onsite) Shift: This is a 24/7 data center with rotating shifts, at least for the first few months. After several months, this will rotate back to a normal Monday-Friday (8-5 or 9-6) role. Current shifts: Tuesday-Saturday (7am-4pm) Sunday-Thursday (3pm-12am or 11pm-8am) Salary: 75-85K (based on experience) Overview: We are seeking skilled Datacenter Hardware Technicians to manage break/fix operations, ensuring seamless operations of Dell servers in a fast-paced environment. This role requires hands-on technical expertise, with an emphasis on hardware repair, rack and stack, and troubleshooting. The ideal candidate is comfortable working onsite in a dynamic datacenter environment, managing tickets, and collaborating with a team to resolve hardware issues quickly and efficiently. Responsibilities: Hardware Support: Perform hands-on maintenance, troubleshooting, and hardware replacement (e.g., GPUs, NICs, memory, etc.) for Dell servers and related equipment. Ticket Management: Track and manage service tickets, prioritizing and resolving issues in a timely manner. Problem-Solving: Diagnose and resolve hardware failures, leveraging expertise in server components and systems. Customer Service: Provide clear and effective communication with team members and internal customers, ensuring a smooth experience. Physical Tasks: Lift up to 65 pounds, work on ladders, and perform physically demanding tasks in the datacenter. Team Collaboration: Work efficiently with other technicians and departments to meet deployment goals and resolve technical issues. Attention to Detail: Ensure all repairs and tasks are completed to a high standard, maintaining precision and quality. Preferred Skills: Nvidia GPU/NIC Experience: Familiarity with Nvidia hardware and networking interfaces is a plus. Basic Networking Knowledge: Understanding of basic network troubleshooting and configurations. Linux Log Reading: Experience reading and interpreting Linux logs for hardware diagnostics. Nice-to-Have Skills: Linux CLI: Command-line experience in Linux for basic system navigation and troubleshooting. RoCE Networking: Familiarity with RoCE (RDMA over Converged Ethernet) network protocols. Additional Information: Onsite Work: This role requires 100% onsite presence in Memphis, TN, with no remote work options. Physical Requirements: Ability to perform hands-on hardware repairs, lift heavy equipment, and work in a physically demanding environment. If you're passionate about working in a fast-paced, hands-on datacenter environment and have the skills to troubleshoot and repair Dell server hardware, we want to hear from you. Apply today to be part of a groundbreaking AI deployment with one of the leaders in the industry! ABOUT PGTEK PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family. EOE, including disability/veterans Requirements Required Skills: MUST be a current US citizen who resides in the Memphis, TN metro area Dell Server Expertise: Proven experience in racking, stacking, and servicing Dell servers in a datacenter environment. Break/Fix Experience: Hands-on experience with diagnosing hardware failures, swapping parts, and performing repairs. Problem-Solving Skills: Strong troubleshooting abilities to quickly identify and resolve hardware issues. Customer Focus: Excellent communication skills and the ability to provide customer service in a technical environment. Physical Endurance: Ability to lift 65 pounds and work at height on a ladder. Attention to Detail: Strong focus on precision and quality in all tasks. Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Linux Datacenter Operations Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 2+ years of experience working with server, storage, compute and network hardware 2+ Years of experience troubleshooting and repairing servers and networking infrastructure 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements: Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Lead Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ Years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements : Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As a Lead Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required. Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain Warehouse inventory and asset management using our internal application. Labeling and troubleshooting for fiber/optics cables Power supply cabling, installation, troubleshooting and repair Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation. Manage, response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira. Create and Maintain documentation of tasks and standard operating procedures Receipt and Decommissioning of data center hardware. Vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ Years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Physical Requirements : Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35lbs. unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including: Navigating the system's directories and filing system Manipulating files in the Linux shell User permission configuration Package installation and software management Ability to identify and apply different filesystem types Using Linux commands for process management Basic troubleshooting and debugging Bash or other scripting Experience being on-call and ability to respond to critical events as needed. Experience leading Data Center Infrastructure projects. Curious to always learn new things within the Data Center World Excellent prioritization and time management skills Able to work in a fast paced environment Detail Oriented Oracle Experience Inventory Management 4+ years of experience in Structured Cabling Copper/Fiber 4+ years of experience in Power and Cooling concepts inside the data center SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. SR. LINUX DATA CENTER TECHNICIAN As a Senior Linux Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain warehouse inventory and asset management using our internal application Label and troubleshoot fiber/optics cables Install, troubleshoot, and repair power supply cabling Install racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation Manage response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira Create and maintain documentation of tasks and standard operating procedures Responsible for receipt and decommissioning of data center hardware Responsible for vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including navigating the system's directories and filing system, manipulating files in the Linux shell, configuring user permissions, installing package and managing software, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting Experience being on-call and ability to respond to critical events as needed Experience leading data center infrastructure projects Experience with Oracle Experience with inventory management Curious to always learn new things within the data center world Excellent prioritization and time management skills Detail-oriented and able to work in a fast-paced environment 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35 lbs unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Job Description Job Description SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. SR. LINUX DATA CENTER TECHNICIAN As a Senior Linux Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR). You are great at following directions, are a fast learner and are super attentive to details. You are accessible via cell phone and willing to get onsite when there are emergencies as needed. You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes. RESPONSIBILITIES: Report to the job site during initial construction and report back to the engineering team as required Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence Rack and stack of data center network equipment Maintain warehouse inventory and asset management using our internal application Label and troubleshoot fiber/optics cables Install, troubleshoot, and repair power supply cabling Install racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation Manage response and resolution of data center operations tickets used cross functionally within SpaceXSI via Jira Create and maintain documentation of tasks and standard operating procedures Responsible for receipt and decommissioning of data center hardware Responsible for vendor returns for infrastructure under and out of warranty Manage spare parts inventory within the data center Define, design, and implement network layouts and solutions within our data centers BASIC QUALIFICATIONS: High school diploma or equivalency certificate 5+ years of experience working with server, storage, compute and network hardware 5+ years of experience troubleshooting and repairing servers and networking infrastructure 5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment PREFERRED SKILLS AND EXPERIENCE: Strong Linux skills including navigating the system's directories and filing system, manipulating files in the Linux shell, configuring user permissions, installing package and managing software, ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting Experience being on-call and ability to respond to critical events as needed Experience leading data center infrastructure projects Experience with Oracle Experience with inventory management Curious to always learn new things within the data center world Excellent prioritization and time management skills Detail-oriented and able to work in a fast-paced environment 4+ years of experience in structured cabling copper/fiber 4+ years of experience in power and cooling concepts inside the data center ADDITIONAL REQUIREMENTS: Position is subject to pre-employment drug and random drug and alcohol testing Position is subject to pre-employment and annual post employment background checks Work is often performed in tight quarters and physical dexterity is necessary to perform job functions Ability to lift up to 35 lbs unassisted Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear Comfortable working in an environment requiring exposure to noise Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.