Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
11/09/2026
Full time
Job Description Job Description NTT Data's client is currently seeking a Data Center Technician to join their team in Amarillo, Texas. Job Description: Lead MAC operations and ensure compliance with cabling and racking standards. Run copper and fiber cabling, including labeling and documenting connections. Independently perform racking, stacking, and structured cabling for new deployments. Troubleshoot network connectivity and hardware issues, including fiber diagnostics. Coordinate with vendors and internal teams to support infrastructure upgrades. Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides second line remote and onsite technical support to clients. Provides second line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communication skills, both verbal and written. Ability to plan activities and projects well in advance and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc. Required experience: 3+ years of experience in building, deploying and supporting data center networking infrastructure. Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies. About NTT DATA: NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is hourly range $30.00hr to $35.00/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at -us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Job Description Job Description Top Skills Required : - Data Centre Hands on Exp in rack and stack, cabling, configuration of ilo , idrac , replacement of RAM, CPU etc. - Knowledge basic admin of Operating system ( Windows or Linux) Job Description/ Responsibilities : " Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components. " Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities. " Provide hands-on support to network administrators for ad hoc requests involving servers or network switches. " Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors. " Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness. " Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins. " Perform server firmware upgrades to ensure systems are running on the latest approved versions. Configure server IP addresses and default access credentials in accordance with standard procedures. " Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
11/09/2026
Full time
Job Description Job Description Top Skills Required : - Data Centre Hands on Exp in rack and stack, cabling, configuration of ilo , idrac , replacement of RAM, CPU etc. - Knowledge basic admin of Operating system ( Windows or Linux) Job Description/ Responsibilities : " Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components. " Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities. " Provide hands-on support to network administrators for ad hoc requests involving servers or network switches. " Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors. " Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness. " Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins. " Perform server firmware upgrades to ensure systems are running on the latest approved versions. Configure server IP addresses and default access credentials in accordance with standard procedures. " Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
Job Description Job Description Top Skills Required : - Understanding core data center components: - Hands-on Troubleshooting & Break-Fix Skills - Cabling & Documentation Discipline Job Description/ Responsibilities : L1 DC Technicians JD: ( 2-3 Years) 1. Data Center Operations Perform rack & stack of servers, network devices, and storage equipment Handle cabling (fiber & copper) including labeling and cable management Support installation, relocation, and decommissioning of hardware 2. Hardware & Inventory Management Receive and verify hardware shipments against purchase orders / delivery notes Perform physical inspection of equipment for damages upon arrival Maintain accurate inventory records (asset tagging, tracking, updates) Manage spares inventory and ensure availability of critical components Coordinate hardware returns (RMA), dispatch, and logistics tracking Ensure proper storage, labeling, and documentation of all assets 3. Incident & Request Handling Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow) Perform basic troubleshooting (L1 triage) for: Server hardware issues Network connectivity (Layer 1 checks) Escalate issues to L2/L3 teams with proper logs and updates 4. Remote Hands Support Act as hands & eyes support for remote engineers Execute tasks such as: Cable reseating Power cycling devices Console access setup Basic hardware replacement (as guided) 5. Monitoring & Reporting Monitor alerts from DC tools / dashboards Update tickets with accurate troubleshooting steps and status Maintain documentation, asset inventory, and audit records 6. Compliance & Safety Follow data center security and access protocols Adhere to ESD, safety, and PPE standards Ensure readiness for audits and compliance checks Required Skills Technical Skills Basic understanding of: Networking fundamentals (IP, switching, patching) Server hardware components Fiber & Ethernet cabling Familiarity with: Ticketing tools (ServiceNow or similar) Basic console tools (SSH, Putty) Soft Skills Strong coordination and communication skills Ability to manage physical inventory and logistics tasks Comfortable working in a rotational shift environment. Attention to detail and documentation accuracy
11/09/2026
Full time
Job Description Job Description Top Skills Required : - Understanding core data center components: - Hands-on Troubleshooting & Break-Fix Skills - Cabling & Documentation Discipline Job Description/ Responsibilities : L1 DC Technicians JD: ( 2-3 Years) 1. Data Center Operations Perform rack & stack of servers, network devices, and storage equipment Handle cabling (fiber & copper) including labeling and cable management Support installation, relocation, and decommissioning of hardware 2. Hardware & Inventory Management Receive and verify hardware shipments against purchase orders / delivery notes Perform physical inspection of equipment for damages upon arrival Maintain accurate inventory records (asset tagging, tracking, updates) Manage spares inventory and ensure availability of critical components Coordinate hardware returns (RMA), dispatch, and logistics tracking Ensure proper storage, labeling, and documentation of all assets 3. Incident & Request Handling Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow) Perform basic troubleshooting (L1 triage) for: Server hardware issues Network connectivity (Layer 1 checks) Escalate issues to L2/L3 teams with proper logs and updates 4. Remote Hands Support Act as hands & eyes support for remote engineers Execute tasks such as: Cable reseating Power cycling devices Console access setup Basic hardware replacement (as guided) 5. Monitoring & Reporting Monitor alerts from DC tools / dashboards Update tickets with accurate troubleshooting steps and status Maintain documentation, asset inventory, and audit records 6. Compliance & Safety Follow data center security and access protocols Adhere to ESD, safety, and PPE standards Ensure readiness for audits and compliance checks Required Skills Technical Skills Basic understanding of: Networking fundamentals (IP, switching, patching) Server hardware components Fiber & Ethernet cabling Familiarity with: Ticketing tools (ServiceNow or similar) Basic console tools (SSH, Putty) Soft Skills Strong coordination and communication skills Ability to manage physical inventory and logistics tasks Comfortable working in a rotational shift environment. Attention to detail and documentation accuracy
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What You'll Do: Design, develop, test, and implement technical solutions that support business objectives. Write, maintain, and enhance code to deliver new features, system improvements, and ongoing product enhancements. Troubleshoot, and resolve technical issues and production incidents to ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. Basic Understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to analyze logs, traces, metrics, and application performance data to identify service degradation and outage conditions. Familiarity with Kubernetes, OpenShift, Docker containers, and microservice-based applications. Understanding of API-driven architectures and integration technologies. Experience with ServiceNow, Jira, Confluence, or similar operational platforms. Understanding of Incident, Problem, Change, Event, and Knowledge Management processes. What Sets You Apart: 2+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. Experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Strong analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Working knowledge of observability, automation, service resiliency, SRE principles, and operational process improvement. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $ 77,120.00 - $ 147,390.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides elevated level of technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Advanced understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to correlate logs, traces, metrics, transaction flows, infrastructure telemetry, and application performance data to identify complex failure modes, determine root causes, assess business impact, and drive long-term reliability improvements. Advanced working knowledge of Kubernetes, OpenShift, Docker containers, and microservice-based architectures, including the ability to troubleshoot complex distributed-system failures, evaluate platform health, recommend recovery strategies, and influence operational best practices. Advanced understanding of API-driven architectures, integration patterns, authentication mechanisms, and service dependencies, including the ability to analyze end-to-end transaction flows, identify integration failures, and recommend architectural and operational improvements. Advanced experience with ServiceNow, Jira, Confluence, and similar operational platforms, including administration of operational workflows, development of knowledge-management standards, reporting and trend analysis, and driving improvements to support processes and operational effectiveness. Advanced knowledge of Incident, Problem, Change, Event, and Knowledge Management practices. What sets you apart: 4+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. 2+ years of experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Advanced analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Experience working with observability tools, driving automation, service resiliency, SRE principles, and operational process improvements. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Application Support Engineer serves as a Tier 2 (L2) technical support resource within the Association's Production Management organization. This role is responsible for monitoring, troubleshooting, incident resolution, service restoration, and operational support for critical business applications and services across the enterprise technology landscape. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Application Engineering teams, Infrastructure teams, and external vendors, this position provides elevated level of technical expertise for application incidents, operational issues, and service stability initiatives. The engineer investigates and resolves application performance issues, system alerts, batch processing failures, integration problems, middleware issues, and production incidents impacting business operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Leverage experience of coding applications, application architecture, system integrations, and technology platforms to identify improvements, troubleshoot complex issues, and ensure system reliability and performance. Analyze systems and processes to identify opportunities for improvement and drive operational efficiency. Define technical specifications, standards, and requirements that support scalable and sustainable applications Follow established Software Development Lifecycle (SDLC) practices, including requirements gathering, development, testing, deployment, and maintenance. Ensure risks associated with business activities are appropriately identified, assessed, monitored, and managed in accordance with organizational risk and compliance standards. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. Advanced understanding of one or more of the following: Java, Swift, Objective-C, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python, Mainframe technologies including COBOL, JCL, CICS, DB2, IMS, MQ, and z/OS.+ Experience with enterprise monitoring and observability tools such as Splunk, Dynatrace, Datadog, New Relic, Grafana, AppDynamics, Azure Monitor, or similar platforms. Ability to correlate logs, traces, metrics, transaction flows, infrastructure telemetry, and application performance data to identify complex failure modes, determine root causes, assess business impact, and drive long-term reliability improvements. Advanced working knowledge of Kubernetes, OpenShift, Docker containers, and microservice-based architectures, including the ability to troubleshoot complex distributed-system failures, evaluate platform health, recommend recovery strategies, and influence operational best practices. Advanced understanding of API-driven architectures, integration patterns, authentication mechanisms, and service dependencies, including the ability to analyze end-to-end transaction flows, identify integration failures, and recommend architectural and operational improvements. Advanced experience with ServiceNow, Jira, Confluence, and similar operational platforms, including administration of operational workflows, development of knowledge-management standards, reporting and trend analysis, and driving improvements to support processes and operational effectiveness. Advanced knowledge of Incident, Problem, Change, Event, and Knowledge Management practices. What sets you apart: 4+ years of experience supporting enterprise applications, infrastructure, cloud platforms, or production environments, including troubleshooting across multiple technology domains. 2+ years of experience in an Enterprise Availability Command Center (ACC), Production Operations, Site Reliability Engineering (SRE), or comparable service restoration environment, with direct involvement in high-severity incident response and recovery activities. Advanced analytical and problem-solving skills, with the ability to correlate monitoring, logging, and operational data to diagnose issues and restore critical business services. Experience working with observability tools, driving automation, service resiliency, SRE principles, and operational process improvements. Experience working within Incident Management processes and operational support procedures, with the ability to coordinate technical teams and communicate effectively during service disruptions. Experience supporting highly regulated industries such as financial services, insurance, or healthcare; ITIL Foundation certification and Azure or AWS certifications preferred. US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles - such as field-based sales or other remote-by-design positions - may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here. Engagement Type: Full-Time Location: Mountain View, CA (Onsite 5 days per week) Role Overview IDMe is seeking a Software Development Engineer II to join the Life Hub team, building the SuperApp's life-events experience - the surface that helps members discover and access the government, healthcare, and commercial benefits they are eligible for based on major life moments (turning 65, leaving the military, becoming disabled, and similar events). This role is full stack: you will help build the data model and application logic that connects a member's self-asserted and verified attributes to eligible life events, use cases, and application resources, working across both backend services (Java, REST APIs) and the React/Next.js experiences members interact with. You will work closely with the team's senior engineers, Product, and Design to turn eligibility rules and use-case definitions into working software, starting with the team's Medicare pilot and expanding into additional life events such as retirement and disability. This position will work from our Mountain View, CA office five days per week. Key Responsibilities Build Life Hub Eligibility Logic: Build and maintain application logic that turns eligibility attributes (self-asserted, or read from the Persons and Profiles APIs) into ranked, eligible life events and use cases for a member. Implement Use-Case & Eligibility Models: Implement use-case and eligibility JSON models, in partnership with senior engineers and the Developer Portal team, that map application resources, use cases, and eligibility conditions for pilot programs such as Medicare. Support Discovery & Access Flows: Contribute to discovery and access flows, ensuring discovery remains lenient (showing ineligible life events, sorted appropriately) while access enforcement remains a hard gate tied to resource-level policy. Integrate with Platform APIs: Integrate with Persons, Profiles, and Developer Portal control-plane APIs for eligibility and access data rather than hardcoding business logic client-side. Build Member-Facing UI: Build and maintain React/Next.js web experiences for Life Hub, turning discovery and eligibility concepts into working, member-centered UI. Track Attribute Gaps: Support tracking and documentation of attribute gaps (e.g., residency, disability status, entitlement data) in partnership with the Profile and Persons API teams. Collaborate with Design and Product: Work closely with Design and Product, and ask insightful questions during planning and refinement, to help shape Life Hub's ontology and roadmap. Performance, Accessibility & Reliability: Ensure shipped features meet IDMe's standards for performance, accessibility, and cross-browser reliability. Production Support: Provide production support and maintenance for shipped features, including triaging and resolving incidents and bugs. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 0-2 years of professional software engineering experience (or equivalent internship/academic project experience). Working proficiency in at least one modern backend language (Java preferred) and comfort with REST APIs. Working experience with a modern frontend framework (React and/or Next.js). Solid fundamentals in data structures, debugging, and automated testing. Comfortable working on well-defined tickets with pair programming and consultation from more senior engineers. Clear written and verbal communication - this role requires close collaboration with Product, Design, and adjacent platform teams (Developer Portal, Persons/Profile API). AI-native engineering practices - comfortable using AI tooling (e.g., code generation, test coverage, documentation) to accelerate development. We'd Love to See Exposure to eligibility, entitlements, or identity/benefits-adjacent domains. Experience with JSON-based data modeling or rules/policy engines. Familiarity with IDMe's Wallet, OAuth/OIDC concepts, or the Nova/Fragno design system. Prior full-stack project experience spanning a UI, an API layer, and a database. Familiarity with accessibility standards and cross-browser behavior. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. IDMe offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA and New York, NY Pay Range $122,000-$157,000 USD IDMe maintains a work environment free from discrimination, where employees are treated with dignity and respect. All IDMe employees share in the responsibility for fulfilling our commitment to equal employment opportunity. IDMe does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. IDMe adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, IDMe's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide IDMe with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. IDMe participates in E-Verify.
11/07/2026
Full time
Job Description Job Description Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles - such as field-based sales or other remote-by-design positions - may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here. Engagement Type: Full-Time Location: Mountain View, CA (Onsite 5 days per week) Role Overview IDMe is seeking a Software Development Engineer II to join the Life Hub team, building the SuperApp's life-events experience - the surface that helps members discover and access the government, healthcare, and commercial benefits they are eligible for based on major life moments (turning 65, leaving the military, becoming disabled, and similar events). This role is full stack: you will help build the data model and application logic that connects a member's self-asserted and verified attributes to eligible life events, use cases, and application resources, working across both backend services (Java, REST APIs) and the React/Next.js experiences members interact with. You will work closely with the team's senior engineers, Product, and Design to turn eligibility rules and use-case definitions into working software, starting with the team's Medicare pilot and expanding into additional life events such as retirement and disability. This position will work from our Mountain View, CA office five days per week. Key Responsibilities Build Life Hub Eligibility Logic: Build and maintain application logic that turns eligibility attributes (self-asserted, or read from the Persons and Profiles APIs) into ranked, eligible life events and use cases for a member. Implement Use-Case & Eligibility Models: Implement use-case and eligibility JSON models, in partnership with senior engineers and the Developer Portal team, that map application resources, use cases, and eligibility conditions for pilot programs such as Medicare. Support Discovery & Access Flows: Contribute to discovery and access flows, ensuring discovery remains lenient (showing ineligible life events, sorted appropriately) while access enforcement remains a hard gate tied to resource-level policy. Integrate with Platform APIs: Integrate with Persons, Profiles, and Developer Portal control-plane APIs for eligibility and access data rather than hardcoding business logic client-side. Build Member-Facing UI: Build and maintain React/Next.js web experiences for Life Hub, turning discovery and eligibility concepts into working, member-centered UI. Track Attribute Gaps: Support tracking and documentation of attribute gaps (e.g., residency, disability status, entitlement data) in partnership with the Profile and Persons API teams. Collaborate with Design and Product: Work closely with Design and Product, and ask insightful questions during planning and refinement, to help shape Life Hub's ontology and roadmap. Performance, Accessibility & Reliability: Ensure shipped features meet IDMe's standards for performance, accessibility, and cross-browser reliability. Production Support: Provide production support and maintenance for shipped features, including triaging and resolving incidents and bugs. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 0-2 years of professional software engineering experience (or equivalent internship/academic project experience). Working proficiency in at least one modern backend language (Java preferred) and comfort with REST APIs. Working experience with a modern frontend framework (React and/or Next.js). Solid fundamentals in data structures, debugging, and automated testing. Comfortable working on well-defined tickets with pair programming and consultation from more senior engineers. Clear written and verbal communication - this role requires close collaboration with Product, Design, and adjacent platform teams (Developer Portal, Persons/Profile API). AI-native engineering practices - comfortable using AI tooling (e.g., code generation, test coverage, documentation) to accelerate development. We'd Love to See Exposure to eligibility, entitlements, or identity/benefits-adjacent domains. Experience with JSON-based data modeling or rules/policy engines. Familiarity with IDMe's Wallet, OAuth/OIDC concepts, or the Nova/Fragno design system. Prior full-stack project experience spanning a UI, an API layer, and a database. Familiarity with accessibility standards and cross-browser behavior. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. IDMe offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. Mountain View, CA and New York, NY Pay Range $122,000-$157,000 USD IDMe maintains a work environment free from discrimination, where employees are treated with dignity and respect. All IDMe employees share in the responsibility for fulfilling our commitment to equal employment opportunity. IDMe does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. IDMe adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, IDMe's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide IDMe with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. IDMe participates in E-Verify.
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
11/07/2026
Full time
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
Job Description Job Description Positions available Data Center Field Installation Technician (L1) 45 open positions Data Center Field Installation Technician (L2) 45 open positions Onsite position in Abernathy, TX. Shift work required 1st, 2nd, & 3rd First shift: 7am to 4pm Second Shift: 3pm to 12am Third Shift: 11pm- 8am Location: Abernathy TX (onsite) For AI Data center build outs, and this would be supporting that program must be flexible to travel for training potentially 1 week before start (Travel is covered if needed for that training) L1 Techs will Perform repeatable tasks, liquid filling, scanning of inventory, labeling, positioning of components L1s have come from a military background or out of school with minimum of 5-6 months handling fiber cabling MUST HAVE Must have good attitude and we will train them Must Know basic rack and stack, basic cabling Data Center Field Installations Technician (L1) The Data Center Field Installations Technician (L1) is an entry-level technical role responsible for executing standardized in-rack installation activities within a data center environment. This includes rack builds, equipment racking and stacking, structured cabling, power connections, and cooling setup tasks (DX and direct-to-chip liquid cooling). This role provides hands-on support for deployment activities by following established procedures, checklists, and technical standards to ensure consistent, high-quality installations. Through accurate execution of installation tasks and adherence to defined processes, this role contributes to timely project delivery and minimizes rework or operational risk. The primary objective of this role is to complete all assigned installation activities in alignment with quality standards, safety requirements, and Service Level Agreements (SLAs). The Data Center Field Installations Technician (L1) is responsible for handling standard, low-complexity installation tasks, performing routine physical work, and using documented guidelines and supervision where required. Onsite - shift work - Abernathy, TX Key Responsibilities Perform rack assembly and preparation (rail kits, PDUs, cable management, labeling) Rack and stack servers, network, and storage equipment according to design specifications Execute structured cabling (copper and fiber) including routing, dressing, and labeling Connect power cabling (A/B feeds) following defined redundancy standards Assist with in-rack airflow and cooling setup: Install blanking panels and airflow management components for DX-cooled environments Support airflow optimization through proper cable routing and rack layout Assist with direct-to-chip (D2C) liquid cooling connections under supervision (e.g., hose routing, quick disconnects) Follow installation documentation, diagrams, and method of procedures (MOPs) Conduct basic quality checks and report discrepancies or issues Maintain cleanliness and organization within racks and work areas Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
11/07/2026
Full time
Job Description Job Description Positions available Data Center Field Installation Technician (L1) 45 open positions Data Center Field Installation Technician (L2) 45 open positions Onsite position in Abernathy, TX. Shift work required 1st, 2nd, & 3rd First shift: 7am to 4pm Second Shift: 3pm to 12am Third Shift: 11pm- 8am Location: Abernathy TX (onsite) For AI Data center build outs, and this would be supporting that program must be flexible to travel for training potentially 1 week before start (Travel is covered if needed for that training) L1 Techs will Perform repeatable tasks, liquid filling, scanning of inventory, labeling, positioning of components L1s have come from a military background or out of school with minimum of 5-6 months handling fiber cabling MUST HAVE Must have good attitude and we will train them Must Know basic rack and stack, basic cabling Data Center Field Installations Technician (L1) The Data Center Field Installations Technician (L1) is an entry-level technical role responsible for executing standardized in-rack installation activities within a data center environment. This includes rack builds, equipment racking and stacking, structured cabling, power connections, and cooling setup tasks (DX and direct-to-chip liquid cooling). This role provides hands-on support for deployment activities by following established procedures, checklists, and technical standards to ensure consistent, high-quality installations. Through accurate execution of installation tasks and adherence to defined processes, this role contributes to timely project delivery and minimizes rework or operational risk. The primary objective of this role is to complete all assigned installation activities in alignment with quality standards, safety requirements, and Service Level Agreements (SLAs). The Data Center Field Installations Technician (L1) is responsible for handling standard, low-complexity installation tasks, performing routine physical work, and using documented guidelines and supervision where required. Onsite - shift work - Abernathy, TX Key Responsibilities Perform rack assembly and preparation (rail kits, PDUs, cable management, labeling) Rack and stack servers, network, and storage equipment according to design specifications Execute structured cabling (copper and fiber) including routing, dressing, and labeling Connect power cabling (A/B feeds) following defined redundancy standards Assist with in-rack airflow and cooling setup: Install blanking panels and airflow management components for DX-cooled environments Support airflow optimization through proper cable routing and rack layout Assist with direct-to-chip (D2C) liquid cooling connections under supervision (e.g., hose routing, quick disconnects) Follow installation documentation, diagrams, and method of procedures (MOPs) Conduct basic quality checks and report discrepancies or issues Maintain cleanliness and organization within racks and work areas Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
11/07/2026
Full time
Job Description Job Description Data Center Field Installations Technician (L2) The Data Center Field Installations Technician (L2) is a developing technical role responsible for executing and overseeing in-rack installation activities of moderate complexity within a data center environment. This includes rack builds, equipment installation, structured cabling, power distribution, advanced cooling integration (DX and direct-to-chip liquid cooling), and initial system bring-up activities. This role works with greater autonomy and is responsible for interpreting installation designs, validating work quality, and supporting troubleshooting during deployment activities. Through proactive coordination and problem-solving, this role ensures installations are completed efficiently, accurately, and in alignment with technical standards and project timelines. The primary objective of this role is to deliver high-quality installation and validation outcomes while minimizing delays, rework, and SLA risks. The Data Center Field Installations Technician (L2) is responsible for managing standard to medium-complexity installation tasks, guiding L1 technicians, and resolving issues encountered during implementation. Key Responsibilities Lead rack build and in-rack deployment activities based on design documentation Interpret rack layouts, elevation diagrams, and cabling schematics Perform and validate rack & stack activities for servers, storage, and network equipment Execute and verify structured cabling (fiber and copper), including basic testing/validation Install and validate power connections (single/dual feed, PDUs, load considerations) Implement and optimize cooling solutions: Configure airflow best practices for DX-cooled environments Install and validate direct-to-chip (D2C) liquid cooling systems, including cold plates, hoses, manifolds, and quick disconnects Perform visual inspections for leaks and ensure proper routing, strain relief, and secure connections Perform initial system bring-up activities: Execute OS installation and basic configuration (in line with build standards and imaging processes) Validate hardware functionality (POST checks, BIOS/firmware baseline verification) Perform basic network connectivity checks where required Conduct post-installation quality assurance: Verify installations against design specifications and checklists Perform cable, power, and labeling audits Validate airflow and cooling setup (DX and D2C) Identify and remediate defects or escalate issues Identify and resolve installation issues, escalating when required Support and guide L1 technicians on best practices and procedures Coordinate with project teams, engineering, and operations for smooth delivery Update documentation and report installation progress and deviations Health & Safety Responsibilities Ensure compliance with all data center safety standards, permits, and procedures Actively promote safe working practices and intervene in unsafe situations Apply electrical safety awareness when working with powered equipment and PDUs Follow and enforce safe handling procedures for direct-to-chip liquid cooling systems (including leak prevention and response) Ensure proper use of PPE by self and supporting team members Conduct risk awareness during installations (e.g., heavy lifts, cable congestion, liquid connections) Maintain high standards of housekeeping and workspace safety Report and escalate hazards, incidents, and non-compliance issues Requirements (L2) Proven experience in data center installations or similar hands-on technical role Strong understanding of rack infrastructure, server, storage, and network hardware Proficiency in structured cabling (fiber and copper) and cable management best practices Experience with power distribution within racks (PDUs, dual feeds, redundancy concepts) Working knowledge of cooling methodologies: DX airflow management within racks Direct-to-chip (D2C) liquid cooling systems (installation, connection handling, and basic validation) Experience with system deployment activities: OS installation and imaging tools (e.g., PXE, ISO-based installs, or automated deployment tools) Basic BIOS/firmware configuration and hardware validation Familiarity with post-install validation and quality assurance processes Ability to read and interpret technical drawings, schematics, and MOPs Strong troubleshooting and problem-solving skills during installations Ability to work independently and guide junior technicians Good understanding of health and safety regulations in data center environments Physically capable of performing installation tasks in demanding environments Company Description Top Telecommunications Company Company Description Top Telecommunications Company
Job Description Job Description Onsite L2 Data Center Operations Technician - Memphis, TN November 2026 - February 2027 Multiple Shifts - TBD They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Work Authorization - US Citzen, Green Card Third Party Companies or Employers are not eligible for this position. No inquiries please. Job duties: L2 FE Rack/Stack/Cabling Inter-rack cabling IRC Alerts Replace Memory, HDD, Power Supply etc with parts stored at DC They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
11/06/2026
Full time
Job Description Job Description Onsite L2 Data Center Operations Technician - Memphis, TN November 2026 - February 2027 Multiple Shifts - TBD They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Work Authorization - US Citzen, Green Card Third Party Companies or Employers are not eligible for this position. No inquiries please. Job duties: L2 FE Rack/Stack/Cabling Inter-rack cabling IRC Alerts Replace Memory, HDD, Power Supply etc with parts stored at DC They will be doing a large Tech refresh so there will be a lot of Rack, stack and cabling Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
11/06/2026
Full time
Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
SK hynix memory solutions America Inc.
San Jose, California
Job Description Job Description About the Company: At SK Hynix Memory Solution, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK Hynix Memory, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change - we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing. About the Team You will join the System on Chip (SoC) Design Team at SK Hynix memory solutions America, a group dedicated to delivering best-in-class controllers for high-performance SSDs. This team spans the full design cycle-from micro-architecture and RTL design to timing closure and tapeout readiness-enabling next-generation enterprise and AI data center storage solutions. As a Staff Engineer, you will own critical High speed interface IP, drive methodology improvements (such as AI-assisted design flows), and mentor engineers to ensure first-pass silicon success. Responsibilities Design and verification of the high speed interface for next generation storage subsystem for NVME or Chiplet. Drive team efforts with multi-function teams from RTL development through silicon bring-up. Minimum Qualifications 3 - 7 years of experience in ASIC design. Experience debugging RTL using Verdi/VCS and automating tasks via Python or Perl. Experience in SystemVerilog/Verilog for RTL development and microarchitecture definition. Experience with Clock Domain Crossing (CDC), timing closure, synthesis flows or Gate Level Simulation(GLS). Preferred Qualifications Experience in PCle(Gen4/5/6) architecture in TLP/FLIT pipelines, flow control, ordering rules, and performance tuning. Proven experience with Link training, power state(L0/L0P/L1/L2), error handling (AER). Experience with cross-functional leadership, driving efforts with software/system teams from RTL development through silicon bring-up. Good plus to have experience in AI Assist design flow. Education Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. REGARDING COMPENSATION: SK hynix memory solutions America Inc. offers you the opportunity to apply your skills to exciting projects while working with innovative teams. Our compensation package is complimented by a generous benefits package including medical, dental, vision, life insurance and a company 401(k) match, as well as cafeteria, onsite gym and much more. If you are motivated by technical challenges, we offer a collaborative work environment that encourages career growth. The salary offered to a selected candidate will be tailored based on several factors, including the location, job grade, relevant knowledge, skills, and experience. We also take into account the internal equity among our current team members to ensure fairness and competitiveness.
11/06/2026
Full time
Job Description Job Description About the Company: At SK Hynix Memory Solution, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK Hynix Memory, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change - we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing. About the Team You will join the System on Chip (SoC) Design Team at SK Hynix memory solutions America, a group dedicated to delivering best-in-class controllers for high-performance SSDs. This team spans the full design cycle-from micro-architecture and RTL design to timing closure and tapeout readiness-enabling next-generation enterprise and AI data center storage solutions. As a Staff Engineer, you will own critical High speed interface IP, drive methodology improvements (such as AI-assisted design flows), and mentor engineers to ensure first-pass silicon success. Responsibilities Design and verification of the high speed interface for next generation storage subsystem for NVME or Chiplet. Drive team efforts with multi-function teams from RTL development through silicon bring-up. Minimum Qualifications 3 - 7 years of experience in ASIC design. Experience debugging RTL using Verdi/VCS and automating tasks via Python or Perl. Experience in SystemVerilog/Verilog for RTL development and microarchitecture definition. Experience with Clock Domain Crossing (CDC), timing closure, synthesis flows or Gate Level Simulation(GLS). Preferred Qualifications Experience in PCle(Gen4/5/6) architecture in TLP/FLIT pipelines, flow control, ordering rules, and performance tuning. Proven experience with Link training, power state(L0/L0P/L1/L2), error handling (AER). Experience with cross-functional leadership, driving efforts with software/system teams from RTL development through silicon bring-up. Good plus to have experience in AI Assist design flow. Education Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. REGARDING COMPENSATION: SK hynix memory solutions America Inc. offers you the opportunity to apply your skills to exciting projects while working with innovative teams. Our compensation package is complimented by a generous benefits package including medical, dental, vision, life insurance and a company 401(k) match, as well as cafeteria, onsite gym and much more. If you are motivated by technical challenges, we offer a collaborative work environment that encourages career growth. The salary offered to a selected candidate will be tailored based on several factors, including the location, job grade, relevant knowledge, skills, and experience. We also take into account the internal equity among our current team members to ensure fairness and competitiveness.
Job Description Job Description Job description: Job Description: Lead Data Center Technician - Level 3 (L3) Job Title: Lead Data Center Technician - Level 3 Job Location: 760 Shire Pkwy, Social Circle, GA 30025, USA Work Location: Onsite Position Level: Senior / L3 Lead Work Type: Contract Position Overview We are seeking a highly experienced Lead Data Center Technician (L3) with strong expertise in data center infrastructure, circuit auditing, fiber optic systems, cable remediation, and network connectivity validation. The ideal candidate will have hands-on experience leading complex infrastructure audit and remediation activities within large-scale data center environments. This individual must be capable of independently identifying connectivity issues, performing root cause analysis, validating power and fiber paths, and driving corrective actions to ensure infrastructure reliability and operational excellence. This role requires a technically strong professional who can take ownership of critical infrastructure projects, coordinate remediation activities, and provide technical guidance to other data center technicians. Key Responsibilities Lead and execute end-to-end circuit audits across large-scale data center infrastructure. Perform circuit tracing, validation, identification, and remediation of connectivity issues. Conduct fiber optic installation, troubleshooting, testing, and maintenance. Perform OTDR testing and fiber certification to identify signal loss, breaks, and connectivity issues. Analyze and validate fiber pathways, cable routes, patch panels, and cross-connects. Identify cable discrepancies, incorrect connections, labeling issues, and infrastructure gaps. Perform power path analysis and validate infrastructure connectivity and redundancy. Troubleshoot complex fiber, copper, and network connectivity issues. Conduct Root Cause Analysis (RCA) and implement permanent corrective actions. Lead infrastructure remediation projects and ensure completion within defined timelines. Maintain accurate circuit diagrams, cable schedules, audit reports, and infrastructure documentation. Coordinate with network engineering, facilities, operations, and other technical teams. Manage technical escalations, incident resolution, and change management activities. Provide technical leadership, mentorship, and guidance to L1/L2 technicians. Ensure compliance with data center safety standards, operational procedures, and change control processes. Required Technical Skills 1. Circuit Audit & Remediation Extensive experience in circuit auditing and infrastructure validation. Circuit tracing, mapping, labeling, and end-to-end connectivity verification. Experience identifying and correcting circuit discrepancies. 2. Fiber Optic Infrastructure Strong hands-on experience with fiber optic installation and troubleshooting. Knowledge of single-mode and multimode fiber. Experience with fiber patch panels, connectors, cross-connects, and fiber pathways. Understanding of fiber polarity, continuity, attenuation, and signal loss. 3. Fiber Testing & Validation Hands-on experience using OTDR testing equipment. Experience with optical power meters and light sources. Ability to interpret OTDR traces and identify fiber faults. Experience performing fiber loss testing and validation. 4. Cable Management & Infrastructure Advanced knowledge of fiber and copper cable tracing. Cable identification, routing, labeling, and remediation. Experience with high-density data center cabling environments. 5. Power Path Analysis Understanding of data center power distribution and redundancy. Knowledge of A/B power feeds, PDUs, and power path validation. Ability to identify infrastructure and power connectivity discrepancies. 6. Technical Leadership & Troubleshooting Strong Root Cause Analysis (RCA) capabilities. Experience handling complex technical escalations. Ability to independently lead audit and remediation projects. Strong coordination, reporting, and technical documentation skills. Required Qualifications 5+ years of hands-on experience in data center infrastructure or critical infrastructure operations. Demonstrated experience working in a senior Data Center Technician, L3 Technician, or Lead Technician capacity. Proven experience with circuit audits, fiber troubleshooting, and large-scale cable remediation. Practical hands-on experience with OTDR and fiber testing tools. Experience independently managing infrastructure validation and remediation projects. Strong understanding of data center network connectivity and physical infrastructure. Excellent troubleshooting, communication, and technical leadership skills. Preferred Qualifications Experience supporting hyperscale or enterprise data center environments. Experience with large-scale data center buildouts, migrations, and infrastructure upgrades. Fiber optic splicing and advanced fiber certification experience. Familiarity with structured cabling standards and infrastructure documentation tools. Previous experience leading technical teams or coordinating multi-site remediation projects. Ideal Candidate Profile The ideal candidate is not a general Data Center Technician. We are specifically looking for a hands-on L3 Lead Technician who has independently managed complex circuit audits, fiber infrastructure validation, OTDR testing, cable tracing, and large-scale remediation activities. Candidates must demonstrate strong technical ownership, advanced troubleshooting capabilities, and the ability to lead infrastructure projects without constant supervision. Work Location: In person
11/06/2026
Full time
Job Description Job Description Job description: Job Description: Lead Data Center Technician - Level 3 (L3) Job Title: Lead Data Center Technician - Level 3 Job Location: 760 Shire Pkwy, Social Circle, GA 30025, USA Work Location: Onsite Position Level: Senior / L3 Lead Work Type: Contract Position Overview We are seeking a highly experienced Lead Data Center Technician (L3) with strong expertise in data center infrastructure, circuit auditing, fiber optic systems, cable remediation, and network connectivity validation. The ideal candidate will have hands-on experience leading complex infrastructure audit and remediation activities within large-scale data center environments. This individual must be capable of independently identifying connectivity issues, performing root cause analysis, validating power and fiber paths, and driving corrective actions to ensure infrastructure reliability and operational excellence. This role requires a technically strong professional who can take ownership of critical infrastructure projects, coordinate remediation activities, and provide technical guidance to other data center technicians. Key Responsibilities Lead and execute end-to-end circuit audits across large-scale data center infrastructure. Perform circuit tracing, validation, identification, and remediation of connectivity issues. Conduct fiber optic installation, troubleshooting, testing, and maintenance. Perform OTDR testing and fiber certification to identify signal loss, breaks, and connectivity issues. Analyze and validate fiber pathways, cable routes, patch panels, and cross-connects. Identify cable discrepancies, incorrect connections, labeling issues, and infrastructure gaps. Perform power path analysis and validate infrastructure connectivity and redundancy. Troubleshoot complex fiber, copper, and network connectivity issues. Conduct Root Cause Analysis (RCA) and implement permanent corrective actions. Lead infrastructure remediation projects and ensure completion within defined timelines. Maintain accurate circuit diagrams, cable schedules, audit reports, and infrastructure documentation. Coordinate with network engineering, facilities, operations, and other technical teams. Manage technical escalations, incident resolution, and change management activities. Provide technical leadership, mentorship, and guidance to L1/L2 technicians. Ensure compliance with data center safety standards, operational procedures, and change control processes. Required Technical Skills 1. Circuit Audit & Remediation Extensive experience in circuit auditing and infrastructure validation. Circuit tracing, mapping, labeling, and end-to-end connectivity verification. Experience identifying and correcting circuit discrepancies. 2. Fiber Optic Infrastructure Strong hands-on experience with fiber optic installation and troubleshooting. Knowledge of single-mode and multimode fiber. Experience with fiber patch panels, connectors, cross-connects, and fiber pathways. Understanding of fiber polarity, continuity, attenuation, and signal loss. 3. Fiber Testing & Validation Hands-on experience using OTDR testing equipment. Experience with optical power meters and light sources. Ability to interpret OTDR traces and identify fiber faults. Experience performing fiber loss testing and validation. 4. Cable Management & Infrastructure Advanced knowledge of fiber and copper cable tracing. Cable identification, routing, labeling, and remediation. Experience with high-density data center cabling environments. 5. Power Path Analysis Understanding of data center power distribution and redundancy. Knowledge of A/B power feeds, PDUs, and power path validation. Ability to identify infrastructure and power connectivity discrepancies. 6. Technical Leadership & Troubleshooting Strong Root Cause Analysis (RCA) capabilities. Experience handling complex technical escalations. Ability to independently lead audit and remediation projects. Strong coordination, reporting, and technical documentation skills. Required Qualifications 5+ years of hands-on experience in data center infrastructure or critical infrastructure operations. Demonstrated experience working in a senior Data Center Technician, L3 Technician, or Lead Technician capacity. Proven experience with circuit audits, fiber troubleshooting, and large-scale cable remediation. Practical hands-on experience with OTDR and fiber testing tools. Experience independently managing infrastructure validation and remediation projects. Strong understanding of data center network connectivity and physical infrastructure. Excellent troubleshooting, communication, and technical leadership skills. Preferred Qualifications Experience supporting hyperscale or enterprise data center environments. Experience with large-scale data center buildouts, migrations, and infrastructure upgrades. Fiber optic splicing and advanced fiber certification experience. Familiarity with structured cabling standards and infrastructure documentation tools. Previous experience leading technical teams or coordinating multi-site remediation projects. Ideal Candidate Profile The ideal candidate is not a general Data Center Technician. We are specifically looking for a hands-on L3 Lead Technician who has independently managed complex circuit audits, fiber infrastructure validation, OTDR testing, cable tracing, and large-scale remediation activities. Candidates must demonstrate strong technical ownership, advanced troubleshooting capabilities, and the ability to lead infrastructure projects without constant supervision. Work Location: In person
Job Description Job Description Job Description- IP Test Engineer Location- Redmond, WA (Onsite) Salary- 120K with benefits Must have skills- Communication must be very good candidate collaborate with multiple stakeholders and end customers. 12 years of Strong Networking experience; superior knowledge and hands-on experience of IP Design, Infra, LAN (wired wireless), WAN, and Firewall environments; understanding of all OSI Layers from application to physical. (VPN (GRE, IPSec/SSL VPNs) ,Multicast (PIM-SM, MSDP, IGMP) At least 10 years experiences in design and deployment of Data Center networks. At least 3 years recent experience working on SDN/NFV technologies Plan Design network connections and prepare test plans to do extensive testing of the network architecture Ideal if has knowledge on deployment, configuration and usage of AWS services Strong linux and atleast basic scripting knowledge IP design and Fabric deployment implementation Overlay Network experience - VXLAN , GRE, MPLS, SRv4,SRv6, EVPN,BGP Network troubleshooting Ideal if candidate has CCNP and knowledge on Nokia networks Expert level hands on experience with technologies like MPLS, L2,VPLS, EVPN and should have extensive configuration, design and operations/troubleshooting experience. Expert level of familiarity in implementing and troubleshooting dynamic routing protocols:, OSPF, BGP, and MPLS, ISIS Expert level of familiarity with IPv4 and IPv6 and understanding of MPLS networks and Layer3 VPNs Strong network knowledge, troubleshooting and problem-solving capability. Must be ready to do hands-on( plug/connect) work in lab Must be Local to Redmond,WA. This is not a remote position or WFH . The pay range for this role is - per annum including any bonuses or variable pay. also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .
11/06/2026
Full time
Job Description Job Description Job Description- IP Test Engineer Location- Redmond, WA (Onsite) Salary- 120K with benefits Must have skills- Communication must be very good candidate collaborate with multiple stakeholders and end customers. 12 years of Strong Networking experience; superior knowledge and hands-on experience of IP Design, Infra, LAN (wired wireless), WAN, and Firewall environments; understanding of all OSI Layers from application to physical. (VPN (GRE, IPSec/SSL VPNs) ,Multicast (PIM-SM, MSDP, IGMP) At least 10 years experiences in design and deployment of Data Center networks. At least 3 years recent experience working on SDN/NFV technologies Plan Design network connections and prepare test plans to do extensive testing of the network architecture Ideal if has knowledge on deployment, configuration and usage of AWS services Strong linux and atleast basic scripting knowledge IP design and Fabric deployment implementation Overlay Network experience - VXLAN , GRE, MPLS, SRv4,SRv6, EVPN,BGP Network troubleshooting Ideal if candidate has CCNP and knowledge on Nokia networks Expert level hands on experience with technologies like MPLS, L2,VPLS, EVPN and should have extensive configuration, design and operations/troubleshooting experience. Expert level of familiarity in implementing and troubleshooting dynamic routing protocols:, OSPF, BGP, and MPLS, ISIS Expert level of familiarity with IPv4 and IPv6 and understanding of MPLS networks and Layer3 VPNs Strong network knowledge, troubleshooting and problem-solving capability. Must be ready to do hands-on( plug/connect) work in lab Must be Local to Redmond,WA. This is not a remote position or WFH . The pay range for this role is - per annum including any bonuses or variable pay. also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .
Macpower Digital Assets Edge Private Limited
Chicago, Illinois
Job Description Job Description Our client is seeking a highly skilled L3 Application Support Lead to provide advanced technical and functional support for our critical Property & Casualty (P&C) insurance applications. This role is a vital link between business stakeholders and technical teams, ensuring the stability, performance, and compliance of our core insurance systems. Key Responsibilities: Production Support: Serve as the primary escalation point (L3) for complex, high-severity production incidents. Lead root cause analysis (RCA) and implement permanent resolutions. System Integrity: Support core P&C platforms, including Policy Administration, Claims, Billing, Rating, and Underwriting. Incident & Change Management: Actively participate in incident, problem, and change management processes; assist development teams with deployments and post-release validation. Data & Technical Analysis: Utilize advanced SQL skills to investigate data integrity and transactional issues. Analyze logs, batch jobs, APIs, and third-party integrations to identify performance bottlenecks. Collaboration: Partner with L1/L2 teams to facilitate knowledge transfer. Work with business stakeholders to understand workflows, rules, and regulatory constraints. Compliance & Documentation: Ensure all system changes meet regulatory, audit, and data security standards. Maintain and update support documentation, runbooks, and knowledge base articles. Batch Operations: Support critical business cycles, including nightly processing, renewals, and high-volume transactions. Minimum Qualifications: Education: Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent professional experience). Experience: 7 10 years of total IT experience, with at least 3 5 years specifically in L3 application support. SQL Proficiency: 3 years of hands-on SQL experience for complex data analysis and troubleshooting. Domain Expertise: Strong understanding of P&C insurance processes, including policy, billing, claims, underwriting, and rating. Preferred Qualifications: Platform Expertise: Experience with industry-standard platforms such as Insurity, Guidewire (PolicyCenter, ClaimCenter, BillingCenter), or Duck Creek. Cloud & Environment: Exposure to cloud platforms (AWS, Azure) and experience working within Agile/DevOps frameworks.
11/06/2026
Full time
Job Description Job Description Our client is seeking a highly skilled L3 Application Support Lead to provide advanced technical and functional support for our critical Property & Casualty (P&C) insurance applications. This role is a vital link between business stakeholders and technical teams, ensuring the stability, performance, and compliance of our core insurance systems. Key Responsibilities: Production Support: Serve as the primary escalation point (L3) for complex, high-severity production incidents. Lead root cause analysis (RCA) and implement permanent resolutions. System Integrity: Support core P&C platforms, including Policy Administration, Claims, Billing, Rating, and Underwriting. Incident & Change Management: Actively participate in incident, problem, and change management processes; assist development teams with deployments and post-release validation. Data & Technical Analysis: Utilize advanced SQL skills to investigate data integrity and transactional issues. Analyze logs, batch jobs, APIs, and third-party integrations to identify performance bottlenecks. Collaboration: Partner with L1/L2 teams to facilitate knowledge transfer. Work with business stakeholders to understand workflows, rules, and regulatory constraints. Compliance & Documentation: Ensure all system changes meet regulatory, audit, and data security standards. Maintain and update support documentation, runbooks, and knowledge base articles. Batch Operations: Support critical business cycles, including nightly processing, renewals, and high-volume transactions. Minimum Qualifications: Education: Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent professional experience). Experience: 7 10 years of total IT experience, with at least 3 5 years specifically in L3 application support. SQL Proficiency: 3 years of hands-on SQL experience for complex data analysis and troubleshooting. Domain Expertise: Strong understanding of P&C insurance processes, including policy, billing, claims, underwriting, and rating. Preferred Qualifications: Platform Expertise: Experience with industry-standard platforms such as Insurity, Guidewire (PolicyCenter, ClaimCenter, BillingCenter), or Duck Creek. Cloud & Environment: Exposure to cloud platforms (AWS, Azure) and experience working within Agile/DevOps frameworks.
Job Description Job Description Job Description Role Summary We are seeking a highly experienced Network Architect to lead the design, transformation, and governance of enterprise network infrastructure across on-premises data centers, manufacturing facilities, and cloud environments. The architect will be responsible for defining the strategic network roadmap, driving modernization initiatives, ensuring secure and resilient connectivity, and supporting large-scale global operations. The ideal candidate will possess deep expertise in Juniper networking, enterprise routing and switching, AWS networking, Velo Cloud SD-WAN, network security, and hybrid cloud architecture. Key Responsibilities Enterprise Architecture & Strategy " Ensure proactive problem management and root cause analysis. " Design and maintain enterprise LAN, WAN, Wi-Fi, Data Center, Cloud networking and Juniper network architectures. " Develop network standards, policies, and best practices. " Lead network modernization initiatives such as SD-WAN, Zero Trust, Cloud Networking, BlueCat DDI internal & external DNS and Automation. " Provide architectural guidance for routing, switching, wireless, security, and hybrid-cloud environments. " Collaborate with security, cloud, infrastructure, and application teams. " Evaluate and recommend emerging networking technologies. " Perform capacity planning, network performance analysis, and optimization. " Lead major migration, integration, and transformation projects. " Ensure compliance with security, regulatory, and operational requirements. " Create and maintain architecture documents, network diagrams, and technical standards. " Provide technical leadership and mentoring for engineering and operations teams. " Act as the escalation point for complex network issues and RCA activities " Define and maintain enterprise network architecture standards, reference designs, and technology roadmaps. " Lead network transformation initiatives supporting business growth, operational efficiency, and technology modernization. " Evaluate emerging technologies and recommend future-state network solutions. " Establish architecture governance and design review processes. Routing & Switching Architecture " Design, implement, and optimize large-scale enterprise routing and switching environments. " Architect highly available network solutions " Ensure network resiliency, scalability, and business continuity through redundant design principles. Juniper Network Solutions " Serve as Subject Matter Expert (SME) for Juniper platforms and technologies. " Drive standardization and optimization of Juniper infrastructure globally. Network Security Architecture " Develop secure network designs aligned with enterprise cybersecurity standards. " Integrate: o Palo Alto Firewalls o Juniper SRX Firewalls o IDS/IPS o Network Segmentation o Zero Trust Architecture o Zscaler Connectivity(ZIA and ZPA) o Clear Pass NAC " Collaborate with security teams on compliance and risk mitigation initiatives. SD-WAN & Global Connectivity " Design and optimize SD-WAN solutions supporting global locations. " Improve WAN performance, application experience, and cloud access. " Lead carrier and connectivity evaluations. Technical Leadership " Provide architectural leadership across global infrastructure teams. " Mentor L2/L3 engineers and technical leads. " Support major incidents, problem management, root cause analysis, and service improvement initiatives. " Work closely with business stakeholders, vendors, and service providers. Security Technologies " Palo Alto " Juniper SRX " IDS/IPS " Zscaler " NAC " Zero Trust Enterprise Infrastructure " SD-WAN " Data Center Networking " Spine-Leaf Architecture " Wireless Networking " Disaster Recovery & High Availability Leadership Competencies " Enterprise Architecture Leadership " Strategic Planning " Stakeholder & Executive Communication " Vendor Management " Risk Management " Service Transformation " Manufacturing & Global Operations Support
11/06/2026
Full time
Job Description Job Description Job Description Role Summary We are seeking a highly experienced Network Architect to lead the design, transformation, and governance of enterprise network infrastructure across on-premises data centers, manufacturing facilities, and cloud environments. The architect will be responsible for defining the strategic network roadmap, driving modernization initiatives, ensuring secure and resilient connectivity, and supporting large-scale global operations. The ideal candidate will possess deep expertise in Juniper networking, enterprise routing and switching, AWS networking, Velo Cloud SD-WAN, network security, and hybrid cloud architecture. Key Responsibilities Enterprise Architecture & Strategy " Ensure proactive problem management and root cause analysis. " Design and maintain enterprise LAN, WAN, Wi-Fi, Data Center, Cloud networking and Juniper network architectures. " Develop network standards, policies, and best practices. " Lead network modernization initiatives such as SD-WAN, Zero Trust, Cloud Networking, BlueCat DDI internal & external DNS and Automation. " Provide architectural guidance for routing, switching, wireless, security, and hybrid-cloud environments. " Collaborate with security, cloud, infrastructure, and application teams. " Evaluate and recommend emerging networking technologies. " Perform capacity planning, network performance analysis, and optimization. " Lead major migration, integration, and transformation projects. " Ensure compliance with security, regulatory, and operational requirements. " Create and maintain architecture documents, network diagrams, and technical standards. " Provide technical leadership and mentoring for engineering and operations teams. " Act as the escalation point for complex network issues and RCA activities " Define and maintain enterprise network architecture standards, reference designs, and technology roadmaps. " Lead network transformation initiatives supporting business growth, operational efficiency, and technology modernization. " Evaluate emerging technologies and recommend future-state network solutions. " Establish architecture governance and design review processes. Routing & Switching Architecture " Design, implement, and optimize large-scale enterprise routing and switching environments. " Architect highly available network solutions " Ensure network resiliency, scalability, and business continuity through redundant design principles. Juniper Network Solutions " Serve as Subject Matter Expert (SME) for Juniper platforms and technologies. " Drive standardization and optimization of Juniper infrastructure globally. Network Security Architecture " Develop secure network designs aligned with enterprise cybersecurity standards. " Integrate: o Palo Alto Firewalls o Juniper SRX Firewalls o IDS/IPS o Network Segmentation o Zero Trust Architecture o Zscaler Connectivity(ZIA and ZPA) o Clear Pass NAC " Collaborate with security teams on compliance and risk mitigation initiatives. SD-WAN & Global Connectivity " Design and optimize SD-WAN solutions supporting global locations. " Improve WAN performance, application experience, and cloud access. " Lead carrier and connectivity evaluations. Technical Leadership " Provide architectural leadership across global infrastructure teams. " Mentor L2/L3 engineers and technical leads. " Support major incidents, problem management, root cause analysis, and service improvement initiatives. " Work closely with business stakeholders, vendors, and service providers. Security Technologies " Palo Alto " Juniper SRX " IDS/IPS " Zscaler " NAC " Zero Trust Enterprise Infrastructure " SD-WAN " Data Center Networking " Spine-Leaf Architecture " Wireless Networking " Disaster Recovery & High Availability Leadership Competencies " Enterprise Architecture Leadership " Strategic Planning " Stakeholder & Executive Communication " Vendor Management " Risk Management " Service Transformation " Manufacturing & Global Operations Support
Job Description Job Description Role -Network Architect Location- NY- 5 days onsite Rate -$60/Hr. on C2C JD : Years of Experience Directly Related to Role: 8 years of experience with Cisco, Meraki, Aruba Wireless and Palo Alto Networks. 5 years of experience designing and supporting IP networks Eligible to workimized for video streaming, live broadcast, or OTT delivery 8 years of experience as a Network Engineer including 7 years of supporting complex global network and/or solution engineering in SaaS environments 5 years of experience with network design or support of public cloud infrastructure: AWS, Azure, Eligible to workP 5 years of experience with network design and/or solution engineering in SaaS environments 7 years of supporting SD-WAN solutions 3 years of experience with supporting and administering DDI solutions General Functional Description of Role for Applicable Level: Bachelor s degree in Engineering, Computer Science, or a related field One or more industry leading certifications preferred such as CCNA, JNCIA, CCNP etc. Hands-on experience with multicast, unicast, and adaptive bitrate streaming (ABR) technologies in large-scale content distribution environments Experience with protocols and standards common in media delivery (e.g., HLS, MPEG-DASH, RTMP, SRT, RTP, IGMP) Understanding of QoS, traffic shaping, and network performance Eligible to workimization for broadcast and streaming workflows Additional Knowledge, Skills, and Abilities: Motivated, curious self-starter who has the desire to learn Ability to solve technical problems with creative solutions Strong knowledge of network design and applications, including designing IP addressing hierarchy, complex routing and switching technologies. Understanding of network architecture, design of large-scale networks Understanding of SDN/SDDC (Software Defined Network or Datacenter full stack (compute, storage, network) including experience with AWS, Azure, Openstack, Cloudstack, or related technologies Experience with multiple successful implementations (including the ability to configure, deploy, manage, and troubleshoot) of Cisco routers and switches, site-to-site IPsec tunnels, Palo Alto firewalls, Aruba Wireless and Meraki security appliances, switches and wireless. Knowledge of project life cycle management Knowledge of change management and MOPs Strong knowledge of packet capture and traffic analysis Virtualization technologies Knowledge of wireless design, technologies, and wireless site survey tools Hands-on experience with how to support repeatable, reliable, and scalable network architectures with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery. Strong knowledge of transport protocols, routing protocols, and security/auth to encryption protocols at all layers of the OSI model with eCLIENT on TCP/IP are essential Knowledge of networking technologies and protocols such as VTP, LACP, 802.1Q, RSTP, ARP, CDP, EIGRP, OSPF, BGP, HSRP, GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, RADIUS/TACACS , 802.1x, SNMP, L3VPNs, L2VPNs and IPsec. Expertise in IP telephony/Hosted PBX and Call Center management are a plus. Expertise in Terraform is a plus Broadcast and streaming teams: HLS, MPEG-DASH, RTMP, SRT, RTP, IGMP
11/06/2026
Full time
Job Description Job Description Role -Network Architect Location- NY- 5 days onsite Rate -$60/Hr. on C2C JD : Years of Experience Directly Related to Role: 8 years of experience with Cisco, Meraki, Aruba Wireless and Palo Alto Networks. 5 years of experience designing and supporting IP networks Eligible to workimized for video streaming, live broadcast, or OTT delivery 8 years of experience as a Network Engineer including 7 years of supporting complex global network and/or solution engineering in SaaS environments 5 years of experience with network design or support of public cloud infrastructure: AWS, Azure, Eligible to workP 5 years of experience with network design and/or solution engineering in SaaS environments 7 years of supporting SD-WAN solutions 3 years of experience with supporting and administering DDI solutions General Functional Description of Role for Applicable Level: Bachelor s degree in Engineering, Computer Science, or a related field One or more industry leading certifications preferred such as CCNA, JNCIA, CCNP etc. Hands-on experience with multicast, unicast, and adaptive bitrate streaming (ABR) technologies in large-scale content distribution environments Experience with protocols and standards common in media delivery (e.g., HLS, MPEG-DASH, RTMP, SRT, RTP, IGMP) Understanding of QoS, traffic shaping, and network performance Eligible to workimization for broadcast and streaming workflows Additional Knowledge, Skills, and Abilities: Motivated, curious self-starter who has the desire to learn Ability to solve technical problems with creative solutions Strong knowledge of network design and applications, including designing IP addressing hierarchy, complex routing and switching technologies. Understanding of network architecture, design of large-scale networks Understanding of SDN/SDDC (Software Defined Network or Datacenter full stack (compute, storage, network) including experience with AWS, Azure, Openstack, Cloudstack, or related technologies Experience with multiple successful implementations (including the ability to configure, deploy, manage, and troubleshoot) of Cisco routers and switches, site-to-site IPsec tunnels, Palo Alto firewalls, Aruba Wireless and Meraki security appliances, switches and wireless. Knowledge of project life cycle management Knowledge of change management and MOPs Strong knowledge of packet capture and traffic analysis Virtualization technologies Knowledge of wireless design, technologies, and wireless site survey tools Hands-on experience with how to support repeatable, reliable, and scalable network architectures with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery. Strong knowledge of transport protocols, routing protocols, and security/auth to encryption protocols at all layers of the OSI model with eCLIENT on TCP/IP are essential Knowledge of networking technologies and protocols such as VTP, LACP, 802.1Q, RSTP, ARP, CDP, EIGRP, OSPF, BGP, HSRP, GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, RADIUS/TACACS , 802.1x, SNMP, L3VPNs, L2VPNs and IPsec. Expertise in IP telephony/Hosted PBX and Call Center management are a plus. Expertise in Terraform is a plus Broadcast and streaming teams: HLS, MPEG-DASH, RTMP, SRT, RTP, IGMP
Job Description Job Description Job Position: Trackwise Digital Support Lead Job Location: Center Valley, PA (Onsite) Job Duration: Fulltime Salary: $150K - $180K/Annum with benefits Job Description: Must Have Technical/Functional Skills: Strong relevant experience, including demonstrated L2/L3 support expertise for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for global complaint handling, post-market support, complaints management and adverse event reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support global complaint handling processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import / Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues a nd deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Generic Managerial Skills, If any: Strong stakeholder communication, incident escalation, and cross-functional coordination. Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. Ownership of SLA delivery, documentation quality, and continuous improvement
11/06/2026
Full time
Job Description Job Description Job Position: Trackwise Digital Support Lead Job Location: Center Valley, PA (Onsite) Job Duration: Fulltime Salary: $150K - $180K/Annum with benefits Job Description: Must Have Technical/Functional Skills: Strong relevant experience, including demonstrated L2/L3 support expertise for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for global complaint handling, post-market support, complaints management and adverse event reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support global complaint handling processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import / Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues a nd deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Generic Managerial Skills, If any: Strong stakeholder communication, incident escalation, and cross-functional coordination. Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. Ownership of SLA delivery, documentation quality, and continuous improvement
Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Pay: $22-$30 per hour based on experience Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR qtTl2mUUlR
11/05/2026
Full time
Job Description Job Description Job Description: Data Center Technician Position: Data Center Technician Company: The Archetype Strategy Pay: $22-$30 per hour based on experience Overview: The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely. Key Responsibilities: Data Cabinet Installation : Install and align data cabinets and racks according to technical specifications and project requirements. Pathway Support Setup : Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency. Fiber Optic Installation : Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission. System Integration : Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems. Quality Assurance : Conduct testing and inspections to ensure installations meet industry standards and company guidelines. Documentation : Maintain detailed records of installations, configurations, and modifications within the data center. Safety Adherence : Comply with all safety protocols and regulations, maintaining a safe and secure working environment. Qualifications: Required Skills and Experience: Demonstrated experience in data center installation or a related technical field. Expertise in installing data cabinets , rack systems , and supporting infrastructure such as basket trays . Hands-on experience with pre-connectorized fiber cable installation and management. Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines. Strong ability to read and interpret technical diagrams, blueprints, and layouts. Excellent problem-solving skills and meticulous attention to detail. Preferred Skills: Relevant certifications such as BICSI Technician , RCDD , or Fiber Optic Technician . Experience working within operational data centers. Knowledge of structured cabling systems and industry best practices. Physical Requirements: Capability to lift and handle equipment weighing up to 50 pounds. Ability to work in confined spaces or at heights as required. Flexibility to work extended hours or shifts based on project demands. Why Join The Archetype Strategy? At The Archetype Strategy , we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth. Powered by JazzHR qtTl2mUUlR
Job Description Job Description CORE RESPONSIBILITIES Complex network troubleshooting: OSPF/BGP adjacency issues, VLAN misconfigurations, spanning tree problems Multi-vendor hardware support across diverse environments Circuit turn-ups and acceptance testing (dark fiber, wavelength, Ethernet) Optical testing using OTDR, power meters, and fiber inspection scopes System commissioning and burn-in procedures Technical leadership for deployment projects (crew supervision) Root cause analysis documentation for hardware and connectivity failures Coordination with carriers, ISPs, and third-party vendors Emergency response and P1/P2 incident onsite leadership Development and refinement of site-specific runbooks and MOPs SKILLS AND ABILITIES Server and storage installation Rack-and-stack deployments Hardware diagnostics and repair Network connectivity troubleshooting Structured cabling standards Team supervision and mentoring Analytical problem-solving Time management Communication Accountability PREFERED QUALIFICATIONS CompTIA A+, Network+, Server+, or Security+ certification. BICSI Installer or Technician certification. Experience with Cisco, Dell, HPE, Lenovo, or similar enterprise hardware. Knowledge of VMware, Hyper-V, or cloud infrastructure. Familiarity with DCIM platforms and asset management systems. REQUIRED QUALIFICATIONS 5-8 years of data center or network operations experience CCNA/CCNP, JNCIA/JNCIS, or equivalent networking certifications Advanced fiber optic certification (CFOT/CFOS) Demonstrated OTDR proficiency and fiber characterization experience Experience leading teams in high-pressure, time-sensitive environments Strong documentation and communication skills
11/03/2026
Full time
Job Description Job Description CORE RESPONSIBILITIES Complex network troubleshooting: OSPF/BGP adjacency issues, VLAN misconfigurations, spanning tree problems Multi-vendor hardware support across diverse environments Circuit turn-ups and acceptance testing (dark fiber, wavelength, Ethernet) Optical testing using OTDR, power meters, and fiber inspection scopes System commissioning and burn-in procedures Technical leadership for deployment projects (crew supervision) Root cause analysis documentation for hardware and connectivity failures Coordination with carriers, ISPs, and third-party vendors Emergency response and P1/P2 incident onsite leadership Development and refinement of site-specific runbooks and MOPs SKILLS AND ABILITIES Server and storage installation Rack-and-stack deployments Hardware diagnostics and repair Network connectivity troubleshooting Structured cabling standards Team supervision and mentoring Analytical problem-solving Time management Communication Accountability PREFERED QUALIFICATIONS CompTIA A+, Network+, Server+, or Security+ certification. BICSI Installer or Technician certification. Experience with Cisco, Dell, HPE, Lenovo, or similar enterprise hardware. Knowledge of VMware, Hyper-V, or cloud infrastructure. Familiarity with DCIM platforms and asset management systems. REQUIRED QUALIFICATIONS 5-8 years of data center or network operations experience CCNA/CCNP, JNCIA/JNCIS, or equivalent networking certifications Advanced fiber optic certification (CFOT/CFOS) Demonstrated OTDR proficiency and fiber characterization experience Experience leading teams in high-pressure, time-sensitive environments Strong documentation and communication skills
