Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer for their Hickory, NC location. Responsibilities: Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides. Interview and collaborate with subject-matter experts to gather, validate, and organize technical content. Translate complex engineering and operational information into clear, concise language appropriate for the intended audience. Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension. Apply document templates, style guides, terminology standards, and revision-control requirements consistently. Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines. Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness. Maintain organized document repositories, revision histories, and status tracking. Identify documentation gaps and recommend improvements to content, structure, and document-development processes. Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations. Requirements: Bachelor's degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree. Proven experience as a Technical Writer or in a similar role. Strong writing, editing, and proofreading skills with excellent attention to detail. Ability to understand complex technical information and translate it for non-technical audiences. Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software. Strong organizational and project management skills to handle multiple tasks and deadlines. Excellent communication and collaboration skills. Preferred Qualifications Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects. Familiarity with document control, quality management systems, change management, or regulated environments. Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems. Ability to interpret engineering drawings, process flows, equipment specifications, and technical data. Why Should You Apply? Health Benefits Referral Program
11/11/2026
Full time
Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer for their Hickory, NC location. Responsibilities: Develop, edit, and maintain technical documents, including standard operating procedures, work instructions, equipment manuals, process documentation, training materials, specifications, and troubleshooting guides. Interview and collaborate with subject-matter experts to gather, validate, and organize technical content. Translate complex engineering and operational information into clear, concise language appropriate for the intended audience. Create and update diagrams, screenshots, tables, and other supporting content to improve usability and comprehension. Apply document templates, style guides, terminology standards, and revision-control requirements consistently. Manage document reviews, incorporate stakeholder feedback, and obtain required approvals within agreed timelines. Verify documentation against equipment, processes, drawings, and source materials to ensure accuracy and completeness. Maintain organized document repositories, revision histories, and status tracking. Identify documentation gaps and recommend improvements to content, structure, and document-development processes. Support multiple assignments and priorities while meeting quality, schedule, confidentiality, and safety expectations. Requirements: Bachelor's degree in Technical Writing, Communications, English, or STEM field is preferred, but will consider candidates with extensive experience without the degree. Proven experience as a Technical Writer or in a similar role. Strong writing, editing, and proofreading skills with excellent attention to detail. Ability to understand complex technical information and translate it for non-technical audiences. Proficiency in tools such as Microsoft Word, Adobe Acrobat or similar documentation software. Strong organizational and project management skills to handle multiple tasks and deadlines. Excellent communication and collaboration skills. Preferred Qualifications Experience documenting industrial equipment, automation systems, manufacturing processes, maintenance activities, or engineering projects. Familiarity with document control, quality management systems, change management, or regulated environments. Experience with SharePoint, Adobe Acrobat, illustration or screen-capture tools, and content-management systems. Ability to interpret engineering drawings, process flows, equipment specifications, and technical data. Why Should You Apply? Health Benefits Referral Program
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview: The Senior SEO Lead drives organic growth across traditional search engines and generative AI platforms to elevate digital presence and brand visibility. Sitting in the Denver office, this role bridges the gap between technical site health and compelling content strategy through cross-functional collaboration. This position solves complex challenges around modern discoverability, technical crawlability, and search performance optimization to increase organic traffic and conversions. What Success Looks Like (Objectives): Lead and champion SEO and Answer Engine Optimization (AEO) strategies designed to enhance discoverability across traditional search engines and AI platforms Oversee content workflows and the company blog to maximize visibility across both search and generative AI engines Fine-tune metadata, on-page copy, landing pages, and site architecture to boost traffic and conversion rates Deliver technical SEO guidance-including redirect mapping, canonicalization, and crawler directives-by partnering closely with web development teams Leverage enterprise SEO tools and AI observability platforms to perform continuous keyword research and competitive intelligence Monitor, analyze, and report on key performance metrics to uncover new opportunities and fuel ongoing growth Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): AI Application and Literacy in leveraging modern AI search observability tools alongside enterprise platforms Deep proficiency with enterprise search engines, SEO software, and marketing analytics platforms Critical Experience leading comprehensive organic search strategy and driving technical site optimization Strong skills in cross-functional collaboration and delivering technical guidance to web development teams Capability to juggle multiple complex initiatives independently in a fast-paced setting Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders Additional Qualifications: Experience collaborating with, guiding, or managing copywriters and content production teams Strong hands-on editing and writing capabilities Minimum Requirements: Minimum Education: Bachelor's degree in business or related field Minimum Experience: 5+ years of hands-on SEO experience Required Technical Skills: Must have at least 5 years of experience with: Enterprise SEO tools (e.g., SEMrush, Ahrefs) Web and marketing analytics tools (e.g., Google Analytics, Adobe Analytics) Technical SEO directive mapping and site architecture optimization Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83950 - $119900/YearlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/11/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview: The Senior SEO Lead drives organic growth across traditional search engines and generative AI platforms to elevate digital presence and brand visibility. Sitting in the Denver office, this role bridges the gap between technical site health and compelling content strategy through cross-functional collaboration. This position solves complex challenges around modern discoverability, technical crawlability, and search performance optimization to increase organic traffic and conversions. What Success Looks Like (Objectives): Lead and champion SEO and Answer Engine Optimization (AEO) strategies designed to enhance discoverability across traditional search engines and AI platforms Oversee content workflows and the company blog to maximize visibility across both search and generative AI engines Fine-tune metadata, on-page copy, landing pages, and site architecture to boost traffic and conversion rates Deliver technical SEO guidance-including redirect mapping, canonicalization, and crawler directives-by partnering closely with web development teams Leverage enterprise SEO tools and AI observability platforms to perform continuous keyword research and competitive intelligence Monitor, analyze, and report on key performance metrics to uncover new opportunities and fuel ongoing growth Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): AI Application and Literacy in leveraging modern AI search observability tools alongside enterprise platforms Deep proficiency with enterprise search engines, SEO software, and marketing analytics platforms Critical Experience leading comprehensive organic search strategy and driving technical site optimization Strong skills in cross-functional collaboration and delivering technical guidance to web development teams Capability to juggle multiple complex initiatives independently in a fast-paced setting Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders Additional Qualifications: Experience collaborating with, guiding, or managing copywriters and content production teams Strong hands-on editing and writing capabilities Minimum Requirements: Minimum Education: Bachelor's degree in business or related field Minimum Experience: 5+ years of hands-on SEO experience Required Technical Skills: Must have at least 5 years of experience with: Enterprise SEO tools (e.g., SEMrush, Ahrefs) Web and marketing analytics tools (e.g., Google Analytics, Adobe Analytics) Technical SEO directive mapping and site architecture optimization Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83950 - $119900/YearlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Client of Insight Global
High Point, North Carolina
The Quality Control (QC) Investigation Writer (Technical Writer) is responsible for leading, authoring, and coordinating laboratory investigations within the Quality Control department in support of GMP-regulated pharmaceutical manufacturing operations. This role serves as a subject matter expert in the investigation process and is responsible for ensuring laboratory investigations are scientifically sound, thoroughly documented, compliant with regulatory requirements, and completed within established timelines. The QC Investigation Writer partners closely with QC analysts, laboratory management, Quality Assurance, Microbiology, Manufacturing, and other cross-functional teams to investigate atypical laboratory events, identify root causes, assess product impact, and develop effective corrective and preventive actions. The position requires extensive experience with laboratory investigations including Out-of-Specification (OOS), Out-of-Trend (OOT), Environmental Monitoring (EM), and laboratory deviation investigations in an FDA-regulated GMP environment.
11/11/2026
Full time
The Quality Control (QC) Investigation Writer (Technical Writer) is responsible for leading, authoring, and coordinating laboratory investigations within the Quality Control department in support of GMP-regulated pharmaceutical manufacturing operations. This role serves as a subject matter expert in the investigation process and is responsible for ensuring laboratory investigations are scientifically sound, thoroughly documented, compliant with regulatory requirements, and completed within established timelines. The QC Investigation Writer partners closely with QC analysts, laboratory management, Quality Assurance, Microbiology, Manufacturing, and other cross-functional teams to investigate atypical laboratory events, identify root causes, assess product impact, and develop effective corrective and preventive actions. The position requires extensive experience with laboratory investigations including Out-of-Specification (OOS), Out-of-Trend (OOT), Environmental Monitoring (EM), and laboratory deviation investigations in an FDA-regulated GMP environment.
Leidos is seeking a Sr. Technical Writer to create clear, accurate documentation for complex IT, cyber, and systems engineering solutions. You will collaborate with engineers, developers, and project teams to produce user guides, API docs, system manuals, and SOPs that support government and commercial clients. Responsibilities include interviewing subject matter experts, translating technical concepts into audience appropriate content, maintaining documentation libraries, and ensuring compliance with security and quality standards. This role thrives in a mission driven, collaborative, and fast paced environment with opportunities for growth. Responsibilities Develop and maintain user guides, API documentation, and system manuals for IT and engineering solutions Collaborate with engineers, developers, and project managers to gather and clarify technical information Translate complex technical concepts into clear, concise, audience appropriate documentation Create and update standard operating procedures and configuration guides for government and commercial clients Ensure documentation complies with security, quality, and branding standards Manage document versions and maintain an organized documentation library Edit, proofread, and peer review content for clarity, accuracy, and consistency Support proposal, training, and knowledge management documentation efforts as needed Required Skills Technical writing and editing IT and software documentation API and developer documentation Information architecture and content organization Version control and documentation management Tools such as Mad Cap Flare, Confluence, or similar Markdown, HTML, or XML authoring Requirements and systems documentation Compliance and security aware documentation Collaboration with engineers and SMEs
11/08/2026
Full time
Leidos is seeking a Sr. Technical Writer to create clear, accurate documentation for complex IT, cyber, and systems engineering solutions. You will collaborate with engineers, developers, and project teams to produce user guides, API docs, system manuals, and SOPs that support government and commercial clients. Responsibilities include interviewing subject matter experts, translating technical concepts into audience appropriate content, maintaining documentation libraries, and ensuring compliance with security and quality standards. This role thrives in a mission driven, collaborative, and fast paced environment with opportunities for growth. Responsibilities Develop and maintain user guides, API documentation, and system manuals for IT and engineering solutions Collaborate with engineers, developers, and project managers to gather and clarify technical information Translate complex technical concepts into clear, concise, audience appropriate documentation Create and update standard operating procedures and configuration guides for government and commercial clients Ensure documentation complies with security, quality, and branding standards Manage document versions and maintain an organized documentation library Edit, proofread, and peer review content for clarity, accuracy, and consistency Support proposal, training, and knowledge management documentation efforts as needed Required Skills Technical writing and editing IT and software documentation API and developer documentation Information architecture and content organization Version control and documentation management Tools such as Mad Cap Flare, Confluence, or similar Markdown, HTML, or XML authoring Requirements and systems documentation Compliance and security aware documentation Collaboration with engineers and SMEs
Leidos seeks a Technical Writer to create clear, accurate documentation for complex IT and software solutions supporting national security, health, and engineering missions. In this role, you will develop user guides, API references, system overviews, and release notes that translate technical concepts into accessible content for diverse audiences. Working closely with engineers, developers, and project managers in a collaborative, mission-driven culture, you'll ensure documentation meets quality, security, and compliance standards. Leidos offers competitive pay, robust benefits, flexible work options, and meaningful work with real-world impact. Responsibilities Develop, edit, and maintain user guides, API references, and system documentation for Leidos IT and software solutions. Translate complex technical and engineering concepts into clear, concise content for technical and non-technical audiences. Collaborate with engineers, developers, and project managers to gather requirements and validate documentation accuracy. Organize and structure content for usability, searchability, and compliance with Leidos and customer standards. Use documentation and version control tools to manage updates across product lifecycles and multiple releases. Ensure documentation aligns with cybersecurity, regulatory, and contract requirements for government and commercial clients. Required Skills Technical writing API documentation Software documentation Cybersecurity concepts Systems engineering fundamentals Version control (Git) Documentation tools (Confluence, Mad Cap, or similar) Information architecture Plain-language editing Stakeholder interviewing
11/08/2026
Full time
Leidos seeks a Technical Writer to create clear, accurate documentation for complex IT and software solutions supporting national security, health, and engineering missions. In this role, you will develop user guides, API references, system overviews, and release notes that translate technical concepts into accessible content for diverse audiences. Working closely with engineers, developers, and project managers in a collaborative, mission-driven culture, you'll ensure documentation meets quality, security, and compliance standards. Leidos offers competitive pay, robust benefits, flexible work options, and meaningful work with real-world impact. Responsibilities Develop, edit, and maintain user guides, API references, and system documentation for Leidos IT and software solutions. Translate complex technical and engineering concepts into clear, concise content for technical and non-technical audiences. Collaborate with engineers, developers, and project managers to gather requirements and validate documentation accuracy. Organize and structure content for usability, searchability, and compliance with Leidos and customer standards. Use documentation and version control tools to manage updates across product lifecycles and multiple releases. Ensure documentation aligns with cybersecurity, regulatory, and contract requirements for government and commercial clients. Required Skills Technical writing API documentation Software documentation Cybersecurity concepts Systems engineering fundamentals Version control (Git) Documentation tools (Confluence, Mad Cap, or similar) Information architecture Plain-language editing Stakeholder interviewing
Leads documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies supporting national-security missions. Collaborates with engineers and subject-matter experts to produce clear, accurate documentation, including system guides, SOPs, technical manuals, and release notes. Requires an active Top Secret/SCI clearance and local availability for periodic on-site work in Gaithersburg, MD. Responsibilities Develop, write, edit, and maintain documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies. Translate complex technical concepts into clear, audience-appropriate documentation. Gather and validate technical information through collaboration with engineers, developers, analysts, and subject-matter experts. Create system documentation, user guides, SOPs, release notes, technical manuals, and program deliverables. Review existing documents for accuracy, consistency, clarity, and completeness. Manage documentation assignments, follow security requirements, and meet deadlines in Agile and classified environments. Required Skills Technical writing Technical editing and proofreading Software application documentation IT systems documentation System documentation User guide development SOP development Technical manual development Release note development Confluence and Jira
11/08/2026
Full time
Leads documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies supporting national-security missions. Collaborates with engineers and subject-matter experts to produce clear, accurate documentation, including system guides, SOPs, technical manuals, and release notes. Requires an active Top Secret/SCI clearance and local availability for periodic on-site work in Gaithersburg, MD. Responsibilities Develop, write, edit, and maintain documentation for software applications, IT systems, GEOINT capabilities, and mission-critical technologies. Translate complex technical concepts into clear, audience-appropriate documentation. Gather and validate technical information through collaboration with engineers, developers, analysts, and subject-matter experts. Create system documentation, user guides, SOPs, release notes, technical manuals, and program deliverables. Review existing documents for accuracy, consistency, clarity, and completeness. Manage documentation assignments, follow security requirements, and meet deadlines in Agile and classified environments. Required Skills Technical writing Technical editing and proofreading Software application documentation IT systems documentation System documentation User guide development SOP development Technical manual development Release note development Confluence and Jira
Prepare and edit scientific and technical documents supporting the Defense Health Agency's Joint Trauma System, including protocols, study reports, SOPs, manuscripts, and data presentations. Coordinate document review cycles, maintain study records, and support program meetings and communications. This is an onsite role at JBSA Fort Sam Houston and requires U.S. citizenship or lawful permanent residency. Responsibilities Prepare protocols, protocol amendments, research reports, nonclinical study reports, and SOPs. Present data and scientific findings in clear, logical tables and text. Review and edit reports, manuscripts, and other documents for clarity, organization, terminology, grammar, and scientific standards. Plan and manage document drafting, review, revision, quality control, and retention cycles. Collaborate with customers on data presentations and dashboards for manuscripts and technical reports. Coordinate meetings, agendas, minutes, action items, calendars, and program communications. Required Skills Scientific writing Technical editing Document formatting Protocol development Standard operating procedure documentation Research report writing Data presentation Dashboard development Document quality control Electronic records management
11/08/2026
Full time
Prepare and edit scientific and technical documents supporting the Defense Health Agency's Joint Trauma System, including protocols, study reports, SOPs, manuscripts, and data presentations. Coordinate document review cycles, maintain study records, and support program meetings and communications. This is an onsite role at JBSA Fort Sam Houston and requires U.S. citizenship or lawful permanent residency. Responsibilities Prepare protocols, protocol amendments, research reports, nonclinical study reports, and SOPs. Present data and scientific findings in clear, logical tables and text. Review and edit reports, manuscripts, and other documents for clarity, organization, terminology, grammar, and scientific standards. Plan and manage document drafting, review, revision, quality control, and retention cycles. Collaborate with customers on data presentations and dashboards for manuscripts and technical reports. Coordinate meetings, agendas, minutes, action items, calendars, and program communications. Required Skills Scientific writing Technical editing Document formatting Protocol development Standard operating procedure documentation Research report writing Data presentation Dashboard development Document quality control Electronic records management
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Circuit Design Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems grounded in real industry scenarios. Write complete expert-level solutions for each problem. Validate problem difficulty by testing against three frontier language models until at least one fails. Collaborate with AI research teams to improve training data quality and model performance. Work independently and asynchronously to meet deadlines and enhance AI model performance . Qualifications Must-Have PhD in Electrical Engineering . 5+ years of hands-on professional/industry experience in analog, digital, power, or RF circuit design. Experience shipping or taping out real designs, not only simulated/verified. Preferred Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
11/08/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Circuit Design Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems grounded in real industry scenarios. Write complete expert-level solutions for each problem. Validate problem difficulty by testing against three frontier language models until at least one fails. Collaborate with AI research teams to improve training data quality and model performance. Work independently and asynchronously to meet deadlines and enhance AI model performance . Qualifications Must-Have PhD in Electrical Engineering . 5+ years of hands-on professional/industry experience in analog, digital, power, or RF circuit design. Experience shipping or taping out real designs, not only simulated/verified. Preferred Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Materials Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems in Materials Science & Engineering . Develop expert-level solutions grounded in real industry scenarios. Validate problem difficulty by testing against three frontier language models. Ensure at least one model fails to solve the problems. Work independently and asynchronously to meet deadlines. Collaborate with AI research teams to enhance model training and evaluation. Qualifications Must-Have PhD in Materials Science & Engineering , Metallurgy , or a materials-focused Mechanical/Chemical Engineering discipline. 5+ years of professional experience in materials selection, failure analysis, testing, or process development. Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
11/08/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Materials Writer - Engineering FRQ Type: Contract Compensation: $85/hour Location: Remote Role Responsibilities Author original, free-response engineering problems in Materials Science & Engineering . Develop expert-level solutions grounded in real industry scenarios. Validate problem difficulty by testing against three frontier language models. Ensure at least one model fails to solve the problems. Work independently and asynchronously to meet deadlines. Collaborate with AI research teams to enhance model training and evaluation. Qualifications Must-Have PhD in Materials Science & Engineering , Metallurgy , or a materials-focused Mechanical/Chemical Engineering discipline. 5+ years of professional experience in materials selection, failure analysis, testing, or process development. Experience with well-known/blue-chip employers. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Job Description Job Description Our Client, a Retail and Departmental Stores company, is looking for a Reporting Analyst - Intermediate for their Plano, TX/Hybrid location. Responsibilities: Reporting Strategy & Discovery: Conduct an enterprise-wide inventory of existing recruiting reports Meet with recruiting leaders and stakeholders to understand reporting needs Identify duplicate, outdated, and redundant reports Prioritize report development based on business impact Develop a Talent Acquisition reporting roadmap Report Development: Design, build, validate, and deploy reports within iCIMS Create operational, tactical, and executive-level dashboards Develop recruiter, manager, and leadership reporting packages Validate data accuracy and troubleshoot reporting issues Optimize report performance and usability Dashboard Development: Develop dashboards supporting metrics including: Time-to-Fill Time-to-Hire Source Effectiveness Candidate Pipeline Health Requisition Aging Recruiter Productivity Interview Activity Offer Acceptance Rate Hiring Volume Diversity Recruiting Metrics Funnel Conversion SLA Performance Reporting Governance: Establish report naming conventions Create reporting standards and documentation Develop report definitions and data dictionaries Build a centralized report catalog Recommend reporting best practices Improve reporting consistency across recruiting teams Documentation & Knowledge Transfer: Document report logic and business rules Create end-user guides Train Talent Acquisition teams on new reports and dashboards Support rollout across Corporate, Bangalore, and Store recruiting organizations Requirements: 5+ years of HRIS or Talent Acquisition reporting experience 3+ years of advanced iCIMS reporting experience Demonstrated experience building complex reports and dashboards in iCIMS Experience gathering business requirements from non-technical stakeholders Strong understanding of Talent Acquisition operations and recruiting workflows Advanced Microsoft Excel skills Strong analytical and problem-solving capabilities Excellent written and verbal communication skills Ability to manage multiple concurrent priorities Preferred Qualifications: Experience supporting enterprise Talent Acquisition organizations Experience supporting high-volume retail recruiting Experience with global recruiting operations Experience working with offshore recruiting teams Experience with Power BI, Tableau, or other BI platforms Knowledge of recruiting KPIs and workforce analytics Experience documenting reporting governance and standards Technical Skills: Advanced iCIMS Reporting iCIMS Dashboards Report Writer Data Validation Excel (Advanced) Pivot Tables VLOOKUP/XLOOKUP Power Query (Preferred) Power BI (Preferred) Dashboard Design Data Analysis Business Requirements Gathering Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities
11/06/2026
Full time
Job Description Job Description Our Client, a Retail and Departmental Stores company, is looking for a Reporting Analyst - Intermediate for their Plano, TX/Hybrid location. Responsibilities: Reporting Strategy & Discovery: Conduct an enterprise-wide inventory of existing recruiting reports Meet with recruiting leaders and stakeholders to understand reporting needs Identify duplicate, outdated, and redundant reports Prioritize report development based on business impact Develop a Talent Acquisition reporting roadmap Report Development: Design, build, validate, and deploy reports within iCIMS Create operational, tactical, and executive-level dashboards Develop recruiter, manager, and leadership reporting packages Validate data accuracy and troubleshoot reporting issues Optimize report performance and usability Dashboard Development: Develop dashboards supporting metrics including: Time-to-Fill Time-to-Hire Source Effectiveness Candidate Pipeline Health Requisition Aging Recruiter Productivity Interview Activity Offer Acceptance Rate Hiring Volume Diversity Recruiting Metrics Funnel Conversion SLA Performance Reporting Governance: Establish report naming conventions Create reporting standards and documentation Develop report definitions and data dictionaries Build a centralized report catalog Recommend reporting best practices Improve reporting consistency across recruiting teams Documentation & Knowledge Transfer: Document report logic and business rules Create end-user guides Train Talent Acquisition teams on new reports and dashboards Support rollout across Corporate, Bangalore, and Store recruiting organizations Requirements: 5+ years of HRIS or Talent Acquisition reporting experience 3+ years of advanced iCIMS reporting experience Demonstrated experience building complex reports and dashboards in iCIMS Experience gathering business requirements from non-technical stakeholders Strong understanding of Talent Acquisition operations and recruiting workflows Advanced Microsoft Excel skills Strong analytical and problem-solving capabilities Excellent written and verbal communication skills Ability to manage multiple concurrent priorities Preferred Qualifications: Experience supporting enterprise Talent Acquisition organizations Experience supporting high-volume retail recruiting Experience with global recruiting operations Experience working with offshore recruiting teams Experience with Power BI, Tableau, or other BI platforms Knowledge of recruiting KPIs and workforce analytics Experience documenting reporting governance and standards Technical Skills: Advanced iCIMS Reporting iCIMS Dashboards Report Writer Data Validation Excel (Advanced) Pivot Tables VLOOKUP/XLOOKUP Power Query (Preferred) Power BI (Preferred) Dashboard Design Data Analysis Business Requirements Gathering Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities
Job Description Job Description SEO / GEO / AEO Strategist We're looking for a search strategist who understands that "SEO" isn't just about rankings anymore. This role sits at the intersection of traditional search, generative search (AI-driven results), and answer engine optimization-owning how brands show up across Google, AI platforms, and emerging discovery channels. You'll lead content strategy with a performance mindset-building scalable, data-informed programs that drive visibility, traffic, and qualified leads across organic and AI-powered experiences. Roles + Responsibilities Search Strategy (SEO + GEO + AEO) Develop and execute integrated search strategies across: Traditional SEO (organic rankings, technical optimization) Generative Engine Optimization (visibility in AI-generated responses) Answer Engine Optimization (featured snippets, zero-click results) Identify opportunities to increase brand presence across Google, ChatGPT, Gemini, Perplexity, and other AI-driven discovery platforms Monitor and adapt to changes in search behavior, SERP features, and AI interfaces Content Strategy & Development Own the content roadmap aligned to business goals, search demand, and user intent Build topic clusters, entity-driven content, and semantic strategies Partner with writers, designers, and subject matter experts to produce high-quality, authoritative content Optimize existing content for performance across both traditional and AI-driven search environments Performance & Analytics Define KPIs across rankings, traffic, conversions, and AI visibility Analyze performance using tools like GA4, GSC, Ahrefs/Semrush, and emerging AI visibility tools Translate data into actionable insights and ongoing optimization plans Technical & On-Page Optimization Collaborate with development teams to ensure strong technical SEO foundations (site structure, schema, page speed, crawlability) Implement structured data and entity markup to improve machine understanding and AI surfacing Ensure content is optimized for readability, extraction, and summarization by AI systems Cross-Channel Collaboration Work closely with paid media, CRO, and sales teams to align messaging and maximize pipeline impact Support integrated campaigns where organic, paid, and AI visibility work together Requirements 3-7+ years of experience in SEO, content strategy, or organic growth Strong understanding of: Technical SEO fundamentals Content strategy and keyword/intent mapping Evolving search landscape (AI search, zero-click behavior, entity-based search) Experience creating or managing high-performing content programs Familiarity with structured data, schema, and semantic SEO principles Analytical mindset with the ability to tie work to business outcomes Clear communicator who can translate complex search concepts into actionable plans Bonus Points Experience optimizing for AI platforms (ChatGPT, Perplexity, Gemini, etc.) Background in B2B, lead generation, or performance marketing environments Experience with CRO or conversion-focused content Familiarity with APIs, automation, or programmatic SEO approaches
11/06/2026
Full time
Job Description Job Description SEO / GEO / AEO Strategist We're looking for a search strategist who understands that "SEO" isn't just about rankings anymore. This role sits at the intersection of traditional search, generative search (AI-driven results), and answer engine optimization-owning how brands show up across Google, AI platforms, and emerging discovery channels. You'll lead content strategy with a performance mindset-building scalable, data-informed programs that drive visibility, traffic, and qualified leads across organic and AI-powered experiences. Roles + Responsibilities Search Strategy (SEO + GEO + AEO) Develop and execute integrated search strategies across: Traditional SEO (organic rankings, technical optimization) Generative Engine Optimization (visibility in AI-generated responses) Answer Engine Optimization (featured snippets, zero-click results) Identify opportunities to increase brand presence across Google, ChatGPT, Gemini, Perplexity, and other AI-driven discovery platforms Monitor and adapt to changes in search behavior, SERP features, and AI interfaces Content Strategy & Development Own the content roadmap aligned to business goals, search demand, and user intent Build topic clusters, entity-driven content, and semantic strategies Partner with writers, designers, and subject matter experts to produce high-quality, authoritative content Optimize existing content for performance across both traditional and AI-driven search environments Performance & Analytics Define KPIs across rankings, traffic, conversions, and AI visibility Analyze performance using tools like GA4, GSC, Ahrefs/Semrush, and emerging AI visibility tools Translate data into actionable insights and ongoing optimization plans Technical & On-Page Optimization Collaborate with development teams to ensure strong technical SEO foundations (site structure, schema, page speed, crawlability) Implement structured data and entity markup to improve machine understanding and AI surfacing Ensure content is optimized for readability, extraction, and summarization by AI systems Cross-Channel Collaboration Work closely with paid media, CRO, and sales teams to align messaging and maximize pipeline impact Support integrated campaigns where organic, paid, and AI visibility work together Requirements 3-7+ years of experience in SEO, content strategy, or organic growth Strong understanding of: Technical SEO fundamentals Content strategy and keyword/intent mapping Evolving search landscape (AI search, zero-click behavior, entity-based search) Experience creating or managing high-performing content programs Familiarity with structured data, schema, and semantic SEO principles Analytical mindset with the ability to tie work to business outcomes Clear communicator who can translate complex search concepts into actionable plans Bonus Points Experience optimizing for AI platforms (ChatGPT, Perplexity, Gemini, etc.) Background in B2B, lead generation, or performance marketing environments Experience with CRO or conversion-focused content Familiarity with APIs, automation, or programmatic SEO approaches
Job Description Job Description Job Title: SEO Strategist Employment Type: Full-Time, 40 hours/week Reports to: Head of Online Reputation Management FLSA Status: Exempt Position Type: In-person Who We Are SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that. We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company! Opportunity: SurgeU is looking for a SERP & Content Strategist (SEO Strategist) who understands that winning in search requires more than traditional SEO. This role sits at the intersection of search strategy, content strategy, technical SEO, digital reputation, and consumer trust. Your job is to understand what people discover when they search for SurgeU, and then help build the content ecosystem that shapes that experience. You'll analyze branded and reputation-sensitive search results, identify gaps and opportunities, determine what content needs to exist, and work across Brand, Communications, Creative, Web, and ORM to turn those insights into authoritative digital assets. Responsibilities: Mapping and continuously monitoring the search landscape surrounding SurgeU, its programs, leadership, products, and reputation. Identifying the branded and reputation-sensitive queries that matter most to prospective and current students. Analyzing page-one search results to understand who owns the conversation, why specific pages rank, and where opportunities exist. Developing strategies to improve SurgeU's visibility across priority SERPs. Building content roadmaps based on search intent, reputation needs, consumer questions, competitive gaps, and business priorities. Translating search data into clear, actionable content briefs. Partnering with writers, Communications, Creative, Brand, and subject-matter experts to develop authoritative content. Optimizing existing content when improving an established asset is more valuable than creating something new. Developing and optimizing trust-focused content such as FAQs, program pages, student stories, educational resources, leadership content, proof-point pages, and reputation resources. Ensuring content is structured around human intent first and search visibility second without sacrificing either. Owning on-page optimization across priority reputation content. Developing internal linking strategies that strengthen priority pages and content clusters. Recommending structured data/schema and other technical enhancements where they can improve discoverability. Partnering with web and technical teams to address indexation, crawlability, canonicalization, redirects, site architecture, or other issues affecting priority content. Conducting competitive content and SERP analyses to understand where third parties are outperforming SurgeU. Identifying back link and digital authority opportunities in partnership with Communications and other teams. Monitoring ranking movement and determining why performance changed. Identifying content decay, cannibalization, gaps, and opportunities across the existing content library. Helping SurgeU understand how traditional search and emerging AI-powered discovery environments are changing the way consumers research the brand. Maintaining a prioritized roadmap rather than chasing every possible keyword or SEO opportunity. Qualifications: 4+ years of experience in SEO, content strategy, organic search, digital strategy, or a closely related field. Hands-on experience analyzing SERPs and developing strategies based on what you find. Strong proficiency with SEO and analytics platforms such as Ahrefs, Semrush, Google Search Console, Google Analytics, Screaming Frog, or comparable tools. Strong understanding of search intent and how it should influence content strategy. Experience developing SEO-driven content roadmaps and detailed content briefs. Strong understanding of on-page optimization, internal linking, site architecture, and technical SEO fundamentals. Experience analyzing backlinks, referring domains, competitors, and authority signals. Strong writing and editorial instincts. Ability to distinguish genuinely useful content from content created simply to target a keyword. Ability to translate technical SEO findings into clear recommendations for writers, designers, marketers, and executives. Strong analytical skills and comfort working with data. Exceptional curiosity and problem-solving ability. Ability to prioritize opportunities based on impact rather than simply search volume. Job Benefits: Health, Dental, Vision, Life, Holiday, and Paid Time Off. Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment. High-level performers, disciplined, and self-motivated people will do very well in this environment. Life Surge/SurgeU is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.
11/06/2026
Full time
Job Description Job Description Job Title: SEO Strategist Employment Type: Full-Time, 40 hours/week Reports to: Head of Online Reputation Management FLSA Status: Exempt Position Type: In-person Who We Are SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that. We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company! Opportunity: SurgeU is looking for a SERP & Content Strategist (SEO Strategist) who understands that winning in search requires more than traditional SEO. This role sits at the intersection of search strategy, content strategy, technical SEO, digital reputation, and consumer trust. Your job is to understand what people discover when they search for SurgeU, and then help build the content ecosystem that shapes that experience. You'll analyze branded and reputation-sensitive search results, identify gaps and opportunities, determine what content needs to exist, and work across Brand, Communications, Creative, Web, and ORM to turn those insights into authoritative digital assets. Responsibilities: Mapping and continuously monitoring the search landscape surrounding SurgeU, its programs, leadership, products, and reputation. Identifying the branded and reputation-sensitive queries that matter most to prospective and current students. Analyzing page-one search results to understand who owns the conversation, why specific pages rank, and where opportunities exist. Developing strategies to improve SurgeU's visibility across priority SERPs. Building content roadmaps based on search intent, reputation needs, consumer questions, competitive gaps, and business priorities. Translating search data into clear, actionable content briefs. Partnering with writers, Communications, Creative, Brand, and subject-matter experts to develop authoritative content. Optimizing existing content when improving an established asset is more valuable than creating something new. Developing and optimizing trust-focused content such as FAQs, program pages, student stories, educational resources, leadership content, proof-point pages, and reputation resources. Ensuring content is structured around human intent first and search visibility second without sacrificing either. Owning on-page optimization across priority reputation content. Developing internal linking strategies that strengthen priority pages and content clusters. Recommending structured data/schema and other technical enhancements where they can improve discoverability. Partnering with web and technical teams to address indexation, crawlability, canonicalization, redirects, site architecture, or other issues affecting priority content. Conducting competitive content and SERP analyses to understand where third parties are outperforming SurgeU. Identifying back link and digital authority opportunities in partnership with Communications and other teams. Monitoring ranking movement and determining why performance changed. Identifying content decay, cannibalization, gaps, and opportunities across the existing content library. Helping SurgeU understand how traditional search and emerging AI-powered discovery environments are changing the way consumers research the brand. Maintaining a prioritized roadmap rather than chasing every possible keyword or SEO opportunity. Qualifications: 4+ years of experience in SEO, content strategy, organic search, digital strategy, or a closely related field. Hands-on experience analyzing SERPs and developing strategies based on what you find. Strong proficiency with SEO and analytics platforms such as Ahrefs, Semrush, Google Search Console, Google Analytics, Screaming Frog, or comparable tools. Strong understanding of search intent and how it should influence content strategy. Experience developing SEO-driven content roadmaps and detailed content briefs. Strong understanding of on-page optimization, internal linking, site architecture, and technical SEO fundamentals. Experience analyzing backlinks, referring domains, competitors, and authority signals. Strong writing and editorial instincts. Ability to distinguish genuinely useful content from content created simply to target a keyword. Ability to translate technical SEO findings into clear recommendations for writers, designers, marketers, and executives. Strong analytical skills and comfort working with data. Exceptional curiosity and problem-solving ability. Ability to prioritize opportunities based on impact rather than simply search volume. Job Benefits: Health, Dental, Vision, Life, Holiday, and Paid Time Off. Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment. High-level performers, disciplined, and self-motivated people will do very well in this environment. Life Surge/SurgeU is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.
Trend Capital Holdings, Inc.
Vancouver, Washington
Job Description Job Description ABOUT THIS JOB We're looking for an experienced, hands-on SEO professional to own organic growth across our financial services and insurance websites-from technical performance and content strategy to brand authority, conversion optimization, and revenue. Ideally, you bring 5+ years of SEO experience with measurable results, strong technical skills, and a practical understanding of Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and the evolving role of AI in search and discovery. Your mission is to attract qualified visitors, build trust in our brands, and turn that traffic into leads, sales, and revenue. You should be comfortable setting the strategy, implementing improvements yourself, measuring results, and adjusting priorities based on business impact. This role offers the opportunity to build and lead an SEO and organic growth department as results and business needs justify expansion. We're looking for someone who takes ownership, finds creative solutions, and focuses effort on the work most likely to drive meaningful growth. RESPONSIBILITIES Own organic growth strategy and execution. Build and manage a prioritized roadmap across technical SEO, content, authority building, and AI search visibility. Set measurable goals tied to qualified traffic, conversions, and revenue. Identify and fix technical issues. Audit and improve crawling, indexing, site architecture, internal linking, redirects, canonical tags, structured data, mobile usability, and page speed. Implement fixes directly where possible and work with developers on more complex changes, verifying that they deliver the intended results. Build content that attracts and converts. Research keywords, search intent, customer questions, and competitor gaps. Create, commission, and improve useful content that connects visitors with relevant products, offers, and lead-generation opportunities. Develop relationships with industry experts. Proactively recruit subject-matter experts, contributors, and reviewers for interviews, quotes, original insights, and content reviews that strengthen accuracy, credibility, and usefulness. Grow visibility across traditional and AI search. Develop and test approaches for GEO and AEO, including visibility in Google's AI search experiences and platforms such as ChatGPT, Gemini, and Perplexity. Monitor mentions, citations, referral traffic, and downstream conversions where measurable. Build external authority and credibility. Develop creative, sustainable approaches to earning relevant backlinks, editorial coverage, expert contributions, brand mentions, and industry partnerships. Identify which opportunities meaningfully strengthen trust and attract qualified visitors. Own relevant community and review channels. Develop and manage our presence on Reddit and evaluate opportunities on ConsumerAffairs, Trustpilot, industry forums, and other relevant platforms. Lead useful participation, brand monitoring, profile management, and coordination of responses to customer feedback, with authentic engagement and appropriate disclosures. Turn traffic into revenue. Improve landing pages, calls to action, internal pathways, comparison pages, and lead forms. Work with marketing, product, and development teams to test changes that increase qualified leads, purchases, sales, and revenue per visitor. Implement and validate monetization tracking. Place and maintain relevant affiliate, referral, and partner links. Configure tracking parameters and conversion events, and connect website activity with lead, sales, and revenue reporting so we can understand which pages and channels generate business value. Monitor performance and act on the data. Use analytics, search data, crawling tools, and revenue reporting to identify opportunities, diagnose declines, and evaluate results. Communicate what changed, why it matters, and what should happen next. Stay ahead of changes in search. Track algorithm updates, competitor strategies, AI search developments, and changing user behavior. Test promising opportunities and expand the approaches that demonstrate results. Build the team as the opportunity grows. Identify resource gaps, recommend hires or contractors, and help recruit and manage writers, technical specialists, outreach professionals, and community contributors. Set clear expectations and evaluate their contribution to growth. EXPERIENCE AND SKILLS Ideally, 5+ years of hands-on SEO experience, with demonstrated success growing websites in competitive markets. Case studies showing measurable improvements in organic traffic, qualified leads, sales, or revenue, with a clear explanation of your contribution. Strong technical SEO skills and working knowledge of HTML, CSS, JavaScript, and website content management systems. Practical understanding of GEO, AEO, and AI search, including the ability to test ideas and distinguish evidence from speculation. Proficiency with Google Search Console, GA4, Google Tag Manager, and tools such as Ahrefs, Semrush, or Screaming Frog. Experience with content strategy, expert outreach, digital PR, link acquisition, and external authority building. Understanding of conversion optimization, affiliate or referral monetization, tracking links, and revenue attribution. Ability to prioritize work based on expected business impact, effort, and results. Strong communication, independent problem-solving, and ownership from planning through implementation and measurement. PREFERRED EXPERIENCE SEO in insurance, financial services, lead generation, affiliate marketing, or similarly competitive industries. Managing Reddit participation, review platforms, or other communities relevant to customer discovery and trust. Building or managing a team, contractors, or agency relationships. Working with expert-reviewed content and demonstrating experience, expertise, authoritativeness, and trustworthiness. A relevant degree is welcome; demonstrated results and practical capability carry the most weight. HOW SUCCESS WILL BE MEASURED Success means sustained growth in qualified organic traffic, stronger brand credibility, improved conversion rates, and measurable leads and revenue. Rankings, impressions, backlinks, and publishing volume will help inform decisions; business outcomes will determine priorities. WHEN APPLYING Please share two or three examples of websites you helped grow. Include the starting point, your specific responsibilities, the changes you implemented, the timeframe, and measurable results-especially leads, sales, or revenue where available.
11/06/2026
Full time
Job Description Job Description ABOUT THIS JOB We're looking for an experienced, hands-on SEO professional to own organic growth across our financial services and insurance websites-from technical performance and content strategy to brand authority, conversion optimization, and revenue. Ideally, you bring 5+ years of SEO experience with measurable results, strong technical skills, and a practical understanding of Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and the evolving role of AI in search and discovery. Your mission is to attract qualified visitors, build trust in our brands, and turn that traffic into leads, sales, and revenue. You should be comfortable setting the strategy, implementing improvements yourself, measuring results, and adjusting priorities based on business impact. This role offers the opportunity to build and lead an SEO and organic growth department as results and business needs justify expansion. We're looking for someone who takes ownership, finds creative solutions, and focuses effort on the work most likely to drive meaningful growth. RESPONSIBILITIES Own organic growth strategy and execution. Build and manage a prioritized roadmap across technical SEO, content, authority building, and AI search visibility. Set measurable goals tied to qualified traffic, conversions, and revenue. Identify and fix technical issues. Audit and improve crawling, indexing, site architecture, internal linking, redirects, canonical tags, structured data, mobile usability, and page speed. Implement fixes directly where possible and work with developers on more complex changes, verifying that they deliver the intended results. Build content that attracts and converts. Research keywords, search intent, customer questions, and competitor gaps. Create, commission, and improve useful content that connects visitors with relevant products, offers, and lead-generation opportunities. Develop relationships with industry experts. Proactively recruit subject-matter experts, contributors, and reviewers for interviews, quotes, original insights, and content reviews that strengthen accuracy, credibility, and usefulness. Grow visibility across traditional and AI search. Develop and test approaches for GEO and AEO, including visibility in Google's AI search experiences and platforms such as ChatGPT, Gemini, and Perplexity. Monitor mentions, citations, referral traffic, and downstream conversions where measurable. Build external authority and credibility. Develop creative, sustainable approaches to earning relevant backlinks, editorial coverage, expert contributions, brand mentions, and industry partnerships. Identify which opportunities meaningfully strengthen trust and attract qualified visitors. Own relevant community and review channels. Develop and manage our presence on Reddit and evaluate opportunities on ConsumerAffairs, Trustpilot, industry forums, and other relevant platforms. Lead useful participation, brand monitoring, profile management, and coordination of responses to customer feedback, with authentic engagement and appropriate disclosures. Turn traffic into revenue. Improve landing pages, calls to action, internal pathways, comparison pages, and lead forms. Work with marketing, product, and development teams to test changes that increase qualified leads, purchases, sales, and revenue per visitor. Implement and validate monetization tracking. Place and maintain relevant affiliate, referral, and partner links. Configure tracking parameters and conversion events, and connect website activity with lead, sales, and revenue reporting so we can understand which pages and channels generate business value. Monitor performance and act on the data. Use analytics, search data, crawling tools, and revenue reporting to identify opportunities, diagnose declines, and evaluate results. Communicate what changed, why it matters, and what should happen next. Stay ahead of changes in search. Track algorithm updates, competitor strategies, AI search developments, and changing user behavior. Test promising opportunities and expand the approaches that demonstrate results. Build the team as the opportunity grows. Identify resource gaps, recommend hires or contractors, and help recruit and manage writers, technical specialists, outreach professionals, and community contributors. Set clear expectations and evaluate their contribution to growth. EXPERIENCE AND SKILLS Ideally, 5+ years of hands-on SEO experience, with demonstrated success growing websites in competitive markets. Case studies showing measurable improvements in organic traffic, qualified leads, sales, or revenue, with a clear explanation of your contribution. Strong technical SEO skills and working knowledge of HTML, CSS, JavaScript, and website content management systems. Practical understanding of GEO, AEO, and AI search, including the ability to test ideas and distinguish evidence from speculation. Proficiency with Google Search Console, GA4, Google Tag Manager, and tools such as Ahrefs, Semrush, or Screaming Frog. Experience with content strategy, expert outreach, digital PR, link acquisition, and external authority building. Understanding of conversion optimization, affiliate or referral monetization, tracking links, and revenue attribution. Ability to prioritize work based on expected business impact, effort, and results. Strong communication, independent problem-solving, and ownership from planning through implementation and measurement. PREFERRED EXPERIENCE SEO in insurance, financial services, lead generation, affiliate marketing, or similarly competitive industries. Managing Reddit participation, review platforms, or other communities relevant to customer discovery and trust. Building or managing a team, contractors, or agency relationships. Working with expert-reviewed content and demonstrating experience, expertise, authoritativeness, and trustworthiness. A relevant degree is welcome; demonstrated results and practical capability carry the most weight. HOW SUCCESS WILL BE MEASURED Success means sustained growth in qualified organic traffic, stronger brand credibility, improved conversion rates, and measurable leads and revenue. Rankings, impressions, backlinks, and publishing volume will help inform decisions; business outcomes will determine priorities. WHEN APPLYING Please share two or three examples of websites you helped grow. Include the starting point, your specific responsibilities, the changes you implemented, the timeframe, and measurable results-especially leads, sales, or revenue where available.
Job Description Job Description Reports to: Eric Siu, CEO Type: Full-time, client-facing player-coach. Not a people-manager seat. Clients: an assigned book of Single Grain SEO/AEO accounts Location: Full-time, remote, with at least 4 hours of US time-zone overlap Comp: $100,000-$150,000 USD / year One-liner Get Single Grain clients cited in AI answers and growing qualified organic pipeline, with agents doing most of the production. About the role Single Grain combines marketing services, software, and AI. Search is splitting between Google and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews), and buyers now build their shortlist before they click. This seat owns SEO and AEO for an assigned set of client accounts: what to ship, why, and how we will know it worked. You are the client's organic strategist and you stay hands-on. You set the roadmap, you build the agents that do the production, and you report citations and pipeline, not ranking screenshots. You should be an advanced AI user. You will work inside Single Brain (our agent operating layer) and ClickFlow (our AI content-optimization platform), and build your own workflows in tools like Claude Code. Use AI for research, briefs, refreshes, internal linking, technical checks, and reporting, and check what it produces before anything ships. What you will own Diagnose each client's search demand, answer-engine visibility, technical health, content system, and conversion path; set baselines and targets. Own the SEO/AEO roadmap for your accounts and decide what ships next. Track answer-engine citations: a fixed prompt set per client, run weekly across ChatGPT, Perplexity, Gemini, and Google AI Overviews, logging where the client and its competitors are cited. Build and maintain the agents that do production (research, briefs, refreshes, internal linking, technical checks, reporting) and get teammates using them. Keep brief-to-publish under five working days, with a human check on facts, brand, and technical accuracy. Lead client strategy calls with proactive recommendations; give writers, developers, and analysts clear acceptance criteria. Report monthly in terms a GM would use: citations, qualified organic traffic, and pipeline or revenue where attribution allows. Write runbooks so the system runs without you at the keyboard. What success looks like By day 30: client diagnoses done; baselines set for citations and qualified organic pipeline; your AI citation tracker is live and at least one teammate runs it on an account they own. By day 60: an agent-built brief-to-publish pipeline is running on every account; the monthly citation + pipeline report is in use with clients. By day 90: brief-to-publish under five working days; at least one account up on answer-engine citations or qualified organic pipeline vs baseline; a runbook another person can follow. Failure = content volume going up with no citation or pipeline readback. By 6-12 months: citations and qualified organic pipeline up across your book; workflows do 70%+ of production; clients treat you as their go-to marketing strategist; you have designed yourself out of the daily queue. Evidence we want to see 6+ years in SEO or organic growth, currently at Senior Manager, Associate Director, Director, or Head scope, with client-facing ownership. Shipped answer-engine or AI-for-SEO work we can inspect: the pages, the citations, and how you measured them. One agent or workflow you built and still maintain that removed real production work: inputs, outputs, QA, and the result. One quantified result (citations, qualified traffic, pipeline, or revenue) with the baseline, period, and how you attributed it. AI fluency you can show: how answer engines retrieve and cite sources, and which calls you still make yourself. Strong technical SEO, analytics, and prioritization judgment. Steady tenure; internal promotions are a big plus (same company counts fully). Ideal: specialist search agency or an in-house growth team that ships; B2B. What this role is not Not a content-volume role. Not vendor management or QC-only. Not a strategy-only seat that hands implementation to someone else. Not a people-manager seat. Not for occasional AI users. How the process works Application 7 short questions sent to you by email evidence review live working session (diagnose a site propose the AEO plan measurement plan) paid, time-boxed practical on two sample accounts with a live defense references. Redacted or recreated examples are welcome for confidential work. Benefits Medical, dental, and vision; life insurance; 401(k) with 4% match; unlimited PTO; monthly UberEats; MacBook; home-office stipend/setup. Subject to plan terms and eligibility. Apply Apply with your resume or LinkedIn. We will email you 7 short questions; answer them yourself. AI-written answers are disqualified.
11/06/2026
Full time
Job Description Job Description Reports to: Eric Siu, CEO Type: Full-time, client-facing player-coach. Not a people-manager seat. Clients: an assigned book of Single Grain SEO/AEO accounts Location: Full-time, remote, with at least 4 hours of US time-zone overlap Comp: $100,000-$150,000 USD / year One-liner Get Single Grain clients cited in AI answers and growing qualified organic pipeline, with agents doing most of the production. About the role Single Grain combines marketing services, software, and AI. Search is splitting between Google and answer engines (ChatGPT, Perplexity, Gemini, Google AI Overviews), and buyers now build their shortlist before they click. This seat owns SEO and AEO for an assigned set of client accounts: what to ship, why, and how we will know it worked. You are the client's organic strategist and you stay hands-on. You set the roadmap, you build the agents that do the production, and you report citations and pipeline, not ranking screenshots. You should be an advanced AI user. You will work inside Single Brain (our agent operating layer) and ClickFlow (our AI content-optimization platform), and build your own workflows in tools like Claude Code. Use AI for research, briefs, refreshes, internal linking, technical checks, and reporting, and check what it produces before anything ships. What you will own Diagnose each client's search demand, answer-engine visibility, technical health, content system, and conversion path; set baselines and targets. Own the SEO/AEO roadmap for your accounts and decide what ships next. Track answer-engine citations: a fixed prompt set per client, run weekly across ChatGPT, Perplexity, Gemini, and Google AI Overviews, logging where the client and its competitors are cited. Build and maintain the agents that do production (research, briefs, refreshes, internal linking, technical checks, reporting) and get teammates using them. Keep brief-to-publish under five working days, with a human check on facts, brand, and technical accuracy. Lead client strategy calls with proactive recommendations; give writers, developers, and analysts clear acceptance criteria. Report monthly in terms a GM would use: citations, qualified organic traffic, and pipeline or revenue where attribution allows. Write runbooks so the system runs without you at the keyboard. What success looks like By day 30: client diagnoses done; baselines set for citations and qualified organic pipeline; your AI citation tracker is live and at least one teammate runs it on an account they own. By day 60: an agent-built brief-to-publish pipeline is running on every account; the monthly citation + pipeline report is in use with clients. By day 90: brief-to-publish under five working days; at least one account up on answer-engine citations or qualified organic pipeline vs baseline; a runbook another person can follow. Failure = content volume going up with no citation or pipeline readback. By 6-12 months: citations and qualified organic pipeline up across your book; workflows do 70%+ of production; clients treat you as their go-to marketing strategist; you have designed yourself out of the daily queue. Evidence we want to see 6+ years in SEO or organic growth, currently at Senior Manager, Associate Director, Director, or Head scope, with client-facing ownership. Shipped answer-engine or AI-for-SEO work we can inspect: the pages, the citations, and how you measured them. One agent or workflow you built and still maintain that removed real production work: inputs, outputs, QA, and the result. One quantified result (citations, qualified traffic, pipeline, or revenue) with the baseline, period, and how you attributed it. AI fluency you can show: how answer engines retrieve and cite sources, and which calls you still make yourself. Strong technical SEO, analytics, and prioritization judgment. Steady tenure; internal promotions are a big plus (same company counts fully). Ideal: specialist search agency or an in-house growth team that ships; B2B. What this role is not Not a content-volume role. Not vendor management or QC-only. Not a strategy-only seat that hands implementation to someone else. Not a people-manager seat. Not for occasional AI users. How the process works Application 7 short questions sent to you by email evidence review live working session (diagnose a site propose the AEO plan measurement plan) paid, time-boxed practical on two sample accounts with a live defense references. Redacted or recreated examples are welcome for confidential work. Benefits Medical, dental, and vision; life insurance; 401(k) with 4% match; unlimited PTO; monthly UberEats; MacBook; home-office stipend/setup. Subject to plan terms and eligibility. Apply Apply with your resume or LinkedIn. We will email you 7 short questions; answer them yourself. AI-written answers are disqualified.
Job Description Job Description Position Summary Nothing Bundt Cakes operates 800+ bakery locations, and organic search is one of our highest-converting acquisition channels - SEO traffic converts well above the average of other channels. This role owns the technical foundation that makes that possible: site architecture and structured data, Core Web Vitals, multi-location listings accuracy across dozens of directory partners, and our emerging visibility in AI Overviews and generative/answer-engine search. The role also extends into on-site content ownership and lightweight product management of our AI chatbot vendor relationship. This is a hands-on, individual-contributor role for someone who is equally comfortable in Google Search Console and Screaming Frog as they are writing a schema spec, drafting a franchise landing page from scratch, or shaping a chatbot's conversation logic. Unlike many technical SEO roles, this one has no separate copywriter to hand content off to - the person in this seat is the one writing and publishing on-site SEO content, not just directing someone else's. Accountabilities/Duties: Technical SEO Architecture: Implement and QA structured data (schema.org) across templates - product/location schema, PLP and PDP markup, and catching regressions such as incorrect CDN image URLs in schema output Manage indexation controls: robots.txt (including staging vs. production behavior), and noindex directives at the category, page, and product level Own Core Web Vitals and mobile page-speed performance, partnering with Engineering on fixes that affect conversion and organic rankings Run recurring technical audits (crawl health, indexation, redirects, canonicalization) and turn findings into prioritized engineering tickets Lead international SEO setup for new market launches - hreflang, canonical, and sitemap strategy (e.g., current Canada site expansion) Serve as the SEO reviewer/approver on engineering tickets that touch metadata, markup, or crawlability after they ship to production High-Scale Multi Location SEO Manage on-site location metadata, local landing page content, and organic health for every bakery location Own the listings/data-aggregator integration (e.g., RioSEO submission API) that syncs hours, opening dates, and location status to Google, Yelp, Facebook, and other directories Monitor listings-change alerts daily and resolve data discrepancies after they reach guests Manage Google Business Profile at scale, including new-location onboarding and review/reputation escalations in partnership with Marketing and Franchise Support Coordinate with Franchise Support and Reporting on location data accuracy (naming, status, opening dates) as bakeries open, rename, or close AO/GEO - AI & Answer-Engine Visibility Develop and maintain technical and content strategies that improve Share of Voice in AI Overviews and other LLM-driven search results Track AEO/GEO performance using SEO platforms (e.g., SEOClarity, SE Ranking) and report on Share of Voice against industry benchmarks Structure content and markup specifically to be well-parsed by generative search systems, in addition to traditional ranking factors Stay ahead of a fast-moving space - this function did not exist in most SEO roles two years ago and is evolving quickly Conversational AI Product Management (Chatbot) Own the vendor relationship with our chatbot platform (Quiq), including roadmap planning, requirements, and prioritization Write user stories and acceptance criteria for chatbot features (e.g., order/loyalty lookups, product recommendations, location-aware responses) Tune conversation/model logic and prompts so the bot resolves guest questions accurately and supports revenue goals Track post-launch KPIs (containment rate, conversion, guest satisfaction) and drive iteration with the vendor and internal Engineering/Analytics partners SEO Content Ownership Write and publish SEO-optimized copy for key landing pages (franchise opportunities, location pages, seasonal/product pages) end-to-end, from outline to shipped page Own on-site metadata (titles, descriptions, headers) across the site and every new page launch Run a content refresh program: identify underperforming or outdated pages via rankings/traffic data and rewrite them on a regular cadence Maintain and prioritize the content backlog as part of the broader site roadmap (technical SEO, content, and IA improvements), and report on publishing velocity Keep content aligned to brand voice and tone while writing for search intent, coordinating with Marketing on brand guardrails rather than handing off execution to them Core Values/Leadership Competencies: Servant's Heart Developer of people Vision casting Leads by example Spirit of a Champion Exhibits extreme ownership - 100/0! Mentality - 100% responsibility and zero excuses! Excellence driven, desires feedback and improvement Exhibits sound judgment Genuine Connections Intensely collaborative Professional with the ability to influence at all levels Communicates often and openly Education/Certifications and Work Experience Requirements: Required: 5+ years in technical SEO, ideally including enterprise, multi-location, or franchise-model experience Hands-on expertise with structured data / schema.org implementation and troubleshooting Working knowledge of Core Web Vitals, crawl/indexation management, and site migrations Experience managing local/location-based SEO and business listings at scale (Google Business Profile, listing aggregators) 3+ years writing and publishing SEO-optimized web copy - this role writes content directly, with no dedicated copywriter to hand it to Strong editorial judgment: able to write on-brand, guest-facing copy as well as technical specs Familiarity with Google Search Console, GA4, and a technical crawler (e.g., Screaming Frog) Able to work directly with Engineering - comfortable in Jira, reading tickets, and writing clear technical requirements Strongly Preferred: Experience optimizing for AI Overviews / generative search (AEO/GEO) - this is a fast-growing, premium-paid specialization International SEO experience (hreflang, multi-region site structure) Exposure to conversational AI / chatbot product management, prompt design, or vendor management Experience with enterprise SEO platforms such as SEOClarity, SE Ranking, or BrightLocal-style tools Tools used in this role Google Search Console GA4 / GTM Screaming Frog GTmetrix SEOClarity SE Ranking RioSEO Google Business Profile Jira / Confluence Schema.org / JSON-LD Why Nothing Bundt Cakes? We offer a competitive benefits package including medical/dental/vision insurance, employee life insurance, PTO, paid holidays, 401(k), and cake and Bundtwear allowances. We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities. CA Applicant Privacy Policy
11/06/2026
Full time
Job Description Job Description Position Summary Nothing Bundt Cakes operates 800+ bakery locations, and organic search is one of our highest-converting acquisition channels - SEO traffic converts well above the average of other channels. This role owns the technical foundation that makes that possible: site architecture and structured data, Core Web Vitals, multi-location listings accuracy across dozens of directory partners, and our emerging visibility in AI Overviews and generative/answer-engine search. The role also extends into on-site content ownership and lightweight product management of our AI chatbot vendor relationship. This is a hands-on, individual-contributor role for someone who is equally comfortable in Google Search Console and Screaming Frog as they are writing a schema spec, drafting a franchise landing page from scratch, or shaping a chatbot's conversation logic. Unlike many technical SEO roles, this one has no separate copywriter to hand content off to - the person in this seat is the one writing and publishing on-site SEO content, not just directing someone else's. Accountabilities/Duties: Technical SEO Architecture: Implement and QA structured data (schema.org) across templates - product/location schema, PLP and PDP markup, and catching regressions such as incorrect CDN image URLs in schema output Manage indexation controls: robots.txt (including staging vs. production behavior), and noindex directives at the category, page, and product level Own Core Web Vitals and mobile page-speed performance, partnering with Engineering on fixes that affect conversion and organic rankings Run recurring technical audits (crawl health, indexation, redirects, canonicalization) and turn findings into prioritized engineering tickets Lead international SEO setup for new market launches - hreflang, canonical, and sitemap strategy (e.g., current Canada site expansion) Serve as the SEO reviewer/approver on engineering tickets that touch metadata, markup, or crawlability after they ship to production High-Scale Multi Location SEO Manage on-site location metadata, local landing page content, and organic health for every bakery location Own the listings/data-aggregator integration (e.g., RioSEO submission API) that syncs hours, opening dates, and location status to Google, Yelp, Facebook, and other directories Monitor listings-change alerts daily and resolve data discrepancies after they reach guests Manage Google Business Profile at scale, including new-location onboarding and review/reputation escalations in partnership with Marketing and Franchise Support Coordinate with Franchise Support and Reporting on location data accuracy (naming, status, opening dates) as bakeries open, rename, or close AO/GEO - AI & Answer-Engine Visibility Develop and maintain technical and content strategies that improve Share of Voice in AI Overviews and other LLM-driven search results Track AEO/GEO performance using SEO platforms (e.g., SEOClarity, SE Ranking) and report on Share of Voice against industry benchmarks Structure content and markup specifically to be well-parsed by generative search systems, in addition to traditional ranking factors Stay ahead of a fast-moving space - this function did not exist in most SEO roles two years ago and is evolving quickly Conversational AI Product Management (Chatbot) Own the vendor relationship with our chatbot platform (Quiq), including roadmap planning, requirements, and prioritization Write user stories and acceptance criteria for chatbot features (e.g., order/loyalty lookups, product recommendations, location-aware responses) Tune conversation/model logic and prompts so the bot resolves guest questions accurately and supports revenue goals Track post-launch KPIs (containment rate, conversion, guest satisfaction) and drive iteration with the vendor and internal Engineering/Analytics partners SEO Content Ownership Write and publish SEO-optimized copy for key landing pages (franchise opportunities, location pages, seasonal/product pages) end-to-end, from outline to shipped page Own on-site metadata (titles, descriptions, headers) across the site and every new page launch Run a content refresh program: identify underperforming or outdated pages via rankings/traffic data and rewrite them on a regular cadence Maintain and prioritize the content backlog as part of the broader site roadmap (technical SEO, content, and IA improvements), and report on publishing velocity Keep content aligned to brand voice and tone while writing for search intent, coordinating with Marketing on brand guardrails rather than handing off execution to them Core Values/Leadership Competencies: Servant's Heart Developer of people Vision casting Leads by example Spirit of a Champion Exhibits extreme ownership - 100/0! Mentality - 100% responsibility and zero excuses! Excellence driven, desires feedback and improvement Exhibits sound judgment Genuine Connections Intensely collaborative Professional with the ability to influence at all levels Communicates often and openly Education/Certifications and Work Experience Requirements: Required: 5+ years in technical SEO, ideally including enterprise, multi-location, or franchise-model experience Hands-on expertise with structured data / schema.org implementation and troubleshooting Working knowledge of Core Web Vitals, crawl/indexation management, and site migrations Experience managing local/location-based SEO and business listings at scale (Google Business Profile, listing aggregators) 3+ years writing and publishing SEO-optimized web copy - this role writes content directly, with no dedicated copywriter to hand it to Strong editorial judgment: able to write on-brand, guest-facing copy as well as technical specs Familiarity with Google Search Console, GA4, and a technical crawler (e.g., Screaming Frog) Able to work directly with Engineering - comfortable in Jira, reading tickets, and writing clear technical requirements Strongly Preferred: Experience optimizing for AI Overviews / generative search (AEO/GEO) - this is a fast-growing, premium-paid specialization International SEO experience (hreflang, multi-region site structure) Exposure to conversational AI / chatbot product management, prompt design, or vendor management Experience with enterprise SEO platforms such as SEOClarity, SE Ranking, or BrightLocal-style tools Tools used in this role Google Search Console GA4 / GTM Screaming Frog GTmetrix SEOClarity SE Ranking RioSEO Google Business Profile Jira / Confluence Schema.org / JSON-LD Why Nothing Bundt Cakes? We offer a competitive benefits package including medical/dental/vision insurance, employee life insurance, PTO, paid holidays, 401(k), and cake and Bundtwear allowances. We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities. CA Applicant Privacy Policy
Job Description Job Description JOB SUMMARY: Meets with potential customers on pre-scheduled appointments to diagnose problem(s) and determine customers' desired outcomes. Proposes solution(s) to resolve problem(s), brings sale to a close, writes and submits job proposal. Attends weekly meetings and trade shows. Supports the management and mission of Woods Basement Systems, Inc. ESSENTIAL JOB FUNCTIONS: 1. Drives to potential customers' home to meet with them for pre-scheduled appointments. Builds rapport and demonstrates expertise in Woods product discipline(s). Determines customer's problem(s), needs, and desired outcome(s) by asking questions and completing a customer questionnaire or "Fact Sheet." Identifies problems and opportunities in the customer's home and then proposes solution(s) to resolve problems and meet or exceed expected outcomes. Attempts to bring sale of solution to a close. 2. Writes job proposal for each job to include diagram(s), photographs, instructions, inventory needed, the customer "Job Work Sheet," accomplish list, pricing lists and the total price of the job. Turns job proposals into company premises every 24 hours. Follows up by phone and re-visits the customer as necessary. Responsible for assisting in the financing of a job and with collecting payment on past due accounts. 3. Attends weekly sales meeting (minimum two (2) per week). Attempts to meet and/or exceed sales goals. 4. Builds relationships and generates leads at trade shows during the year. Attends as requested and scheduled. M ARGINAL JOB FUNCTIONS: 1. Performs other related duties as assigned by management. 2. Advises Production Manager and foreman on details of job proposal, as requested. 3. Assists with service issues as necessary, and provides guidance and customer details to the Service Manager in a timely manner. DIRECT REPORTS: None NECESSARY KNOWLEDGE, SKILLS, ABILITIES (KSAs) and TALENTS: 1. Knowledge of business principles and practices. 2. Knowledge of sales, marketing, and customer satisfaction theories and practices. 3. Knowledge of construction or foundation systems helpful. 4. Skill in operating personal computer and programs such as Microsoft Office, database management and other business software well enough to perform PC presentations in customers' homes. 5. Skill in rapport building, explaining features and benefits of solutions, and closing the sale. 6. Skill in reading, writing (legibly), and oral communication. 7. Ability to learn, understand, accept, and put into practice the Woods methodology of sales. 8. Ability to learn and understand the technicality of foundation systems. 9. Ability to draw to scale. 10. Ability to make customer's needs and desired outcomes very clear by being precise and thorough. 11. Possess talent and personal traits: Customer Service Acumen Problem Identification and Solution Logical and Systematic Thinking Attention to Detail Relationship Development Oral Presentation Persuasion Patience Integrity EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in marketing, business administration or related field; 2. Two (2) years experience in customer service or related field; or, 3. An equivalent combination of education and experience to illustrate a proven track record in the business field. 4. Must maintain driving record acceptable to insurance underwriters. PHYSICAL REQUIREMENTS: 0-24% 25-49% 50-74% 75-100% Seeing: Must be able to see well enough to read reports, data, statistics & information on computer screen. X Hearing: Must be able to hear well enough to communicate on the telephone and in person. X Standing/Walking: X Fingering/Grasping/Feeling: Must be able to operate computer & calculator. X Climbing/Stooping/Kneeling: X PHYSICAL DIMENSIONS for Lifting, Carrying, Pushing, Pulling: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Job involves sitting most of the time, yet the use of arm and/or leg controls require exertion of forces greater than for Sedentary Work. NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.
11/03/2026
Full time
Job Description Job Description JOB SUMMARY: Meets with potential customers on pre-scheduled appointments to diagnose problem(s) and determine customers' desired outcomes. Proposes solution(s) to resolve problem(s), brings sale to a close, writes and submits job proposal. Attends weekly meetings and trade shows. Supports the management and mission of Woods Basement Systems, Inc. ESSENTIAL JOB FUNCTIONS: 1. Drives to potential customers' home to meet with them for pre-scheduled appointments. Builds rapport and demonstrates expertise in Woods product discipline(s). Determines customer's problem(s), needs, and desired outcome(s) by asking questions and completing a customer questionnaire or "Fact Sheet." Identifies problems and opportunities in the customer's home and then proposes solution(s) to resolve problems and meet or exceed expected outcomes. Attempts to bring sale of solution to a close. 2. Writes job proposal for each job to include diagram(s), photographs, instructions, inventory needed, the customer "Job Work Sheet," accomplish list, pricing lists and the total price of the job. Turns job proposals into company premises every 24 hours. Follows up by phone and re-visits the customer as necessary. Responsible for assisting in the financing of a job and with collecting payment on past due accounts. 3. Attends weekly sales meeting (minimum two (2) per week). Attempts to meet and/or exceed sales goals. 4. Builds relationships and generates leads at trade shows during the year. Attends as requested and scheduled. M ARGINAL JOB FUNCTIONS: 1. Performs other related duties as assigned by management. 2. Advises Production Manager and foreman on details of job proposal, as requested. 3. Assists with service issues as necessary, and provides guidance and customer details to the Service Manager in a timely manner. DIRECT REPORTS: None NECESSARY KNOWLEDGE, SKILLS, ABILITIES (KSAs) and TALENTS: 1. Knowledge of business principles and practices. 2. Knowledge of sales, marketing, and customer satisfaction theories and practices. 3. Knowledge of construction or foundation systems helpful. 4. Skill in operating personal computer and programs such as Microsoft Office, database management and other business software well enough to perform PC presentations in customers' homes. 5. Skill in rapport building, explaining features and benefits of solutions, and closing the sale. 6. Skill in reading, writing (legibly), and oral communication. 7. Ability to learn, understand, accept, and put into practice the Woods methodology of sales. 8. Ability to learn and understand the technicality of foundation systems. 9. Ability to draw to scale. 10. Ability to make customer's needs and desired outcomes very clear by being precise and thorough. 11. Possess talent and personal traits: Customer Service Acumen Problem Identification and Solution Logical and Systematic Thinking Attention to Detail Relationship Development Oral Presentation Persuasion Patience Integrity EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in marketing, business administration or related field; 2. Two (2) years experience in customer service or related field; or, 3. An equivalent combination of education and experience to illustrate a proven track record in the business field. 4. Must maintain driving record acceptable to insurance underwriters. PHYSICAL REQUIREMENTS: 0-24% 25-49% 50-74% 75-100% Seeing: Must be able to see well enough to read reports, data, statistics & information on computer screen. X Hearing: Must be able to hear well enough to communicate on the telephone and in person. X Standing/Walking: X Fingering/Grasping/Feeling: Must be able to operate computer & calculator. X Climbing/Stooping/Kneeling: X PHYSICAL DIMENSIONS for Lifting, Carrying, Pushing, Pulling: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Job involves sitting most of the time, yet the use of arm and/or leg controls require exertion of forces greater than for Sedentary Work. NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.
Description: SUMMARY The position of Merchant Services Rep is responsible for regularly supporting the Merchant Services department manager, ensures the smooth and efficient operation of a number of accounting duties; reconciles all asset and liability accounts for the Merchant Services Department; processes accounts payable transactions. This position also records fixed assets and their depreciation and amortization; and performs other duties associated with the Bank's general ledger including assigned certifications, Board material and Call Reports. This employee must maintain compliance with audit, internal controls, security, BSA, CTR standards. Requirements: ESSENTIAL DUTIES Work closely with everyone in Bankcard Services and assist with the Bank's merchant services strategy including revenue and expenses and year-over-year growth. Build, configure, set up, deliver, and install gateway and equipment for merchants. Receive, review, underwrite, compile necessary documents and signatures from merchant applications for boarding and approval process. Provide technical support and answer customer phone calls. Review daily risk reports for potentially fraudulent activity and communicate with merchants to confirm and verify suspicious, large, or unusual transactions. Receive and review daily account reports from processor and from the cards brands; reconcile differences and balance the settlement account daily with interchange fees, wires, NACHA file, etc. Strip transactions when needed as required by the merchant before going out for settlement. Post necessary daily positing to balance the settlement account and keep necessary data updated and correct. Monitor merchants' portfolio and their PCI status on a consistent basis. Provide support and help merchants get PCI complaint by assisting with all aspects of the PCI compliance process (merchant profile, SAQ, quarterly scan, and ASV submission). Play an important role in the development and growth of staff through excellent communication skills, both verbal and written. Use cost analysis tools customized to Bank requirements for residual income and subsequent presentation of pricing, product and service offerings to prospective merchant clients. Completes application and boarding documentation, boarding of accounts and coordination of equipment and/or services to clients. Driving to merchant locations to fix equipment, troubleshooting, and replace old or faulty equipment. Acts as a subject matter expert in products and services and is capable of articulating the product's features, functions and benefits to various audiences, i.e. internal employees, clients and industry contacts. Source and develop prospects and potential clients and secure business banking services and product sales. May perform routine and intermediate branch and customer service duties. Assists in answering telephones and directs callers to proper Bank personnel. Provides effective customer service and assists in resolving problems within given authority. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Records, files, scans, updates information and sorts reports as required. May type routine letters, reports and forms. Maintains files; copies and faxes documents. SECONDARY DUTIES The position of Merchant Services Rep. performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Merchant Services Rep. is not responsible for the supervision of any employee(s), however the incumbent is required to provide leadership, training and support to less experienced staff members. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The environment for this position is an open office that is mostly clean and comfortable. The employee is in a non-confined office-type setting in which he or she is free to move about at will. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services. Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Ability to communicate effectively in Spanish is a plus, though not mandatory. Current California driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Compensation details: 20-22 Hourly Wage PI09804effa4bb-7040
11/02/2026
Full time
Description: SUMMARY The position of Merchant Services Rep is responsible for regularly supporting the Merchant Services department manager, ensures the smooth and efficient operation of a number of accounting duties; reconciles all asset and liability accounts for the Merchant Services Department; processes accounts payable transactions. This position also records fixed assets and their depreciation and amortization; and performs other duties associated with the Bank's general ledger including assigned certifications, Board material and Call Reports. This employee must maintain compliance with audit, internal controls, security, BSA, CTR standards. Requirements: ESSENTIAL DUTIES Work closely with everyone in Bankcard Services and assist with the Bank's merchant services strategy including revenue and expenses and year-over-year growth. Build, configure, set up, deliver, and install gateway and equipment for merchants. Receive, review, underwrite, compile necessary documents and signatures from merchant applications for boarding and approval process. Provide technical support and answer customer phone calls. Review daily risk reports for potentially fraudulent activity and communicate with merchants to confirm and verify suspicious, large, or unusual transactions. Receive and review daily account reports from processor and from the cards brands; reconcile differences and balance the settlement account daily with interchange fees, wires, NACHA file, etc. Strip transactions when needed as required by the merchant before going out for settlement. Post necessary daily positing to balance the settlement account and keep necessary data updated and correct. Monitor merchants' portfolio and their PCI status on a consistent basis. Provide support and help merchants get PCI complaint by assisting with all aspects of the PCI compliance process (merchant profile, SAQ, quarterly scan, and ASV submission). Play an important role in the development and growth of staff through excellent communication skills, both verbal and written. Use cost analysis tools customized to Bank requirements for residual income and subsequent presentation of pricing, product and service offerings to prospective merchant clients. Completes application and boarding documentation, boarding of accounts and coordination of equipment and/or services to clients. Driving to merchant locations to fix equipment, troubleshooting, and replace old or faulty equipment. Acts as a subject matter expert in products and services and is capable of articulating the product's features, functions and benefits to various audiences, i.e. internal employees, clients and industry contacts. Source and develop prospects and potential clients and secure business banking services and product sales. May perform routine and intermediate branch and customer service duties. Assists in answering telephones and directs callers to proper Bank personnel. Provides effective customer service and assists in resolving problems within given authority. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Records, files, scans, updates information and sorts reports as required. May type routine letters, reports and forms. Maintains files; copies and faxes documents. SECONDARY DUTIES The position of Merchant Services Rep. performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Merchant Services Rep. is not responsible for the supervision of any employee(s), however the incumbent is required to provide leadership, training and support to less experienced staff members. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The environment for this position is an open office that is mostly clean and comfortable. The employee is in a non-confined office-type setting in which he or she is free to move about at will. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services. Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Ability to communicate effectively in Spanish is a plus, though not mandatory. Current California driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Compensation details: 20-22 Hourly Wage PI09804effa4bb-7040
Boaters World Manufacturing Group
Chocowinity, North Carolina
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
11/02/2026
Full time
Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details
Overview Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) Landing Page Bowhead is seeking individuals to join our team for our proposal effort in support of the Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) in Aberdeen Proving Grounds, Maryland. Bowhead seeks to network with qualified individuals relative to this potential opportunity which is contingent upon award. Incumbent employees are encouraged to respond. No solicitations or third party applications will be accepted. Responsibilities We are seeking talented individuals to fill various positions for an upcoming opportunity. Available Positions: Computer Operator I Computer Operator II Computer Operator III Computer Operator IV Computer Operator V Data Collector I Data Collector II Data Collector III Data Collector IV Data Collector V Data Collector VI Editorial Tech I Editorial Tech II Editorial Tech III Editorial Tech IV Technical Writer I Technical Writer II Technical Writer III Range Support Technician I Range Support Technician II Qualifications Diplomas, Degrees and experience levels required will vary upon position. Basic level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team This is a proposal effort and potential target rates for the contract are from $20 to $80 hour depending on the role and commensurate with experience. Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
10/30/2026
Full time
Overview Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) Landing Page Bowhead is seeking individuals to join our team for our proposal effort in support of the Army Aberdeen Test Center (ATC) Data Collection Support Services (DCSS) in Aberdeen Proving Grounds, Maryland. Bowhead seeks to network with qualified individuals relative to this potential opportunity which is contingent upon award. Incumbent employees are encouraged to respond. No solicitations or third party applications will be accepted. Responsibilities We are seeking talented individuals to fill various positions for an upcoming opportunity. Available Positions: Computer Operator I Computer Operator II Computer Operator III Computer Operator IV Computer Operator V Data Collector I Data Collector II Data Collector III Data Collector IV Data Collector V Data Collector VI Editorial Tech I Editorial Tech II Editorial Tech III Editorial Tech IV Technical Writer I Technical Writer II Technical Writer III Range Support Technician I Range Support Technician II Qualifications Diplomas, Degrees and experience levels required will vary upon position. Basic level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint Ability to communicate effectively with all levels of employees and outside contacts Strong interpersonal skills and good judgment with the ability to work alone or as part of a team This is a proposal effort and potential target rates for the contract are from $20 to $80 hour depending on the role and commensurate with experience. Physical Demands: Must be able to lift up to 50 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Job Description Job Description Description: Position Title: Senior Communications Specialist Reporting to: Vice President, Foundation Development and External Relations Location: On-site (San Diego- Mira Mesa area) Employment: Full-Time Salary Range: $80,000 - $100,000 (Compensation may vary based on related skills, experience, and relevant key attributes) n-Lorem Foundation Though n-Lorem is pioneering a novel non-profit model, to provide personalized experimental ASO treatments for free, for life to patients with the rarest of mutations (nano-rare), we are functionally a biotechnology company. We have a large and growing portfolio of ASO medicine discovery programs, ASO medicines in development and multiple clinical programs. With a seasoned leadership team and strategic partnerships, the n-Lorem Foundation provides the framework, funds and access for nano-rare patients who are amenable to our technology to receive personalized ASO medicines for free, for life. We hope that you will consider joining us as we strive to change the world, one nano-rare patient at a time. If you are a professional with strong communications experience and would like to join a cohesive, experienced team committed to the belief that we can change the world one patient, one family at a time, we may have a position for you. Job Overview Reporting to the Vice President, Foundation Development and External Relations, the Senior Communications Specialist will support and advance n-Lorem's presence across social media, website, podcast, and partner channels. This role will lead the day-to-day execution of digital communications, including content development, multimedia creation, social media management, website updates, podcast coordination and promotion, and development of sponsor and partner materials. The specialist will implement integrated campaigns, translate complex scientific and organizational information into clear and engaging content, monitor digital performance, and provide insights and recommendations to strengthen audience engagement and reach. Working collaboratively across Communications, Fundraising, Scientific, and Patient Engagement teams, this role will independently manage digital projects and support events, conferences, fundraising initiatives, and other organizational priorities. Key Responsibilities Social Media & Digital Execution •Manage day-to-day digital communications across social media platforms including LinkedIn, X/Twitter, Instagram, Facebook, and YouTube. •Draft, edit, and distribute press releases in alignment with organizational priorities. •Develop engaging platform-appropriate content (copy, graphics, short-form video) that aligns with leadership-driven messaging and strategy. •Implement multi-channel campaigns designed by the Communications team. •Engage with followers, monitor conversations, and escalate issues when needed. •Identify appropriate measures, track and produce monthly performance insights with recommendations. •Stay current on social media trends and platform changes, and recommend opportunities to improve audience engagement and reach. •Maintain content calendars that support consistent and timely publishing across appropriate channels. Content Development •Serve as a primary writer and editor for digital communications, including social media, website content, campaigns, event materials, and organizational announcements. •Write clear, compelling, accurate content while maintaining a consistent organizational voice and tone. •Edit and proofread content for grammar, clarity, accuracy, style, accessibility, and brand consistency. •Translate complex scientific concepts into accessible and engaging digital content for patients, families, advocates, donors, partners, and the broader public. •Collaborate with internal subject matter experts to gather information, identify compelling stories, and develop content. •Create compelling digital assets, including infographics, reels, animated slides, thumbnails, and promotional graphics. •Develop content packages and storytelling assets for internal teams, events, and sponsorship efforts. Website Management •Manage ongoing updates to website pages, news items, events, and program content. •Coordinate with external developers on technical improvements, layout updates, or functionality issues. •Identify opportunities to improve website content, structure, and user experience. •Ensure content accuracy, SEO optimization, and consistency with brand guidelines. Podcast Management •Manage logistics: scheduling interviews, coordinating guest communications, and aligning with production timelines. •Work with production staff to prepare, edit, and finalize episodes. •Develop promotional materials such as snippets, thumbnails, short clips, and cross-platform campaigns. •Provide input on episode planning and manage episode release schedules to maximize audience impact. Sponsor & Partner Support •Develop and update sponsor decks, one-page materials, and digital assets. •Track deliverables for sponsor visibility and ensure assets are accurate and delivered on schedule. •Prepare promotional tools for partners and conferences. Analytics & Optimization •Monitor social media, website, and podcast metrics to evaluate performance and effectiveness. •Recommend refinements to boost audience growth, engagement, and content quality. •Maintain organized digital libraries and documentation. Cross-Functional Collaboration •Partner with Communications, Fundraising, Scientific, and Patient Engagement teams. •Independently manage assigned digital projects from planning through execution. •Support digital components of events, conferences, and campaigns. •Contribute to special initiatives requiring digital expertise. n-Lorem offers a competitive benefits package including medical, dental, vision, 403(b), four weeks paid vacation, paid sick time, life insurance, employee assistance program. n-Lorem is a small foundation with an extraordinary mission, to provide hope and potentially help to nano-rare patients. Every employee in our organization is a significant contributor to this mission. We know that our work could have a profound impact on the life of a patient today. n-Lorem is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. n-Lorem is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. For more information on n-Lorem, please visit our website Requirements: K ey Requirements •U.S. work authorization without the need for current or future visa sponsorship. •Bachelor's degree in marketing, communications, digital media, journalism, or related field. •3-5 years of professional experience in communications, content marketing, journalism, public relations or related field (healthcare, science or advocacy sector preferred). •Exceptional writing and editorial skills with demonstrated ability to produce high-quality digital content (portfolio requested). •Graphic design proficiency with an eye for layout, typography, and visual storytelling. •Proficiency with Canva or similar software. •Experience managing social media channels with measurable growth outcomes. •Experience with web CMS platforms (WordPress or equivalent). •Basic understanding of web coding (HTML and JavaScript) or a strong willingness to learn. •Working knowledge of SEO, Google Analytics 4, email marketing tools and social scheduling platforms (e.g. Hootsuite, Buffer) preferred. •Experience developing digital sponsor or event materials preferred. Additional Requirements •Excellent time management; able to juggle multiple concurrent deadlines. •Detail-oriented with a high standard for accuracy and brand consistency. •Analytical mindset; able to translate data into actionable recommendations. •Professional maturity to handle sensitive patient-related content. •Team-oriented with the ability to work independently when needed.
10/07/2026
Full time
Job Description Job Description Description: Position Title: Senior Communications Specialist Reporting to: Vice President, Foundation Development and External Relations Location: On-site (San Diego- Mira Mesa area) Employment: Full-Time Salary Range: $80,000 - $100,000 (Compensation may vary based on related skills, experience, and relevant key attributes) n-Lorem Foundation Though n-Lorem is pioneering a novel non-profit model, to provide personalized experimental ASO treatments for free, for life to patients with the rarest of mutations (nano-rare), we are functionally a biotechnology company. We have a large and growing portfolio of ASO medicine discovery programs, ASO medicines in development and multiple clinical programs. With a seasoned leadership team and strategic partnerships, the n-Lorem Foundation provides the framework, funds and access for nano-rare patients who are amenable to our technology to receive personalized ASO medicines for free, for life. We hope that you will consider joining us as we strive to change the world, one nano-rare patient at a time. If you are a professional with strong communications experience and would like to join a cohesive, experienced team committed to the belief that we can change the world one patient, one family at a time, we may have a position for you. Job Overview Reporting to the Vice President, Foundation Development and External Relations, the Senior Communications Specialist will support and advance n-Lorem's presence across social media, website, podcast, and partner channels. This role will lead the day-to-day execution of digital communications, including content development, multimedia creation, social media management, website updates, podcast coordination and promotion, and development of sponsor and partner materials. The specialist will implement integrated campaigns, translate complex scientific and organizational information into clear and engaging content, monitor digital performance, and provide insights and recommendations to strengthen audience engagement and reach. Working collaboratively across Communications, Fundraising, Scientific, and Patient Engagement teams, this role will independently manage digital projects and support events, conferences, fundraising initiatives, and other organizational priorities. Key Responsibilities Social Media & Digital Execution •Manage day-to-day digital communications across social media platforms including LinkedIn, X/Twitter, Instagram, Facebook, and YouTube. •Draft, edit, and distribute press releases in alignment with organizational priorities. •Develop engaging platform-appropriate content (copy, graphics, short-form video) that aligns with leadership-driven messaging and strategy. •Implement multi-channel campaigns designed by the Communications team. •Engage with followers, monitor conversations, and escalate issues when needed. •Identify appropriate measures, track and produce monthly performance insights with recommendations. •Stay current on social media trends and platform changes, and recommend opportunities to improve audience engagement and reach. •Maintain content calendars that support consistent and timely publishing across appropriate channels. Content Development •Serve as a primary writer and editor for digital communications, including social media, website content, campaigns, event materials, and organizational announcements. •Write clear, compelling, accurate content while maintaining a consistent organizational voice and tone. •Edit and proofread content for grammar, clarity, accuracy, style, accessibility, and brand consistency. •Translate complex scientific concepts into accessible and engaging digital content for patients, families, advocates, donors, partners, and the broader public. •Collaborate with internal subject matter experts to gather information, identify compelling stories, and develop content. •Create compelling digital assets, including infographics, reels, animated slides, thumbnails, and promotional graphics. •Develop content packages and storytelling assets for internal teams, events, and sponsorship efforts. Website Management •Manage ongoing updates to website pages, news items, events, and program content. •Coordinate with external developers on technical improvements, layout updates, or functionality issues. •Identify opportunities to improve website content, structure, and user experience. •Ensure content accuracy, SEO optimization, and consistency with brand guidelines. Podcast Management •Manage logistics: scheduling interviews, coordinating guest communications, and aligning with production timelines. •Work with production staff to prepare, edit, and finalize episodes. •Develop promotional materials such as snippets, thumbnails, short clips, and cross-platform campaigns. •Provide input on episode planning and manage episode release schedules to maximize audience impact. Sponsor & Partner Support •Develop and update sponsor decks, one-page materials, and digital assets. •Track deliverables for sponsor visibility and ensure assets are accurate and delivered on schedule. •Prepare promotional tools for partners and conferences. Analytics & Optimization •Monitor social media, website, and podcast metrics to evaluate performance and effectiveness. •Recommend refinements to boost audience growth, engagement, and content quality. •Maintain organized digital libraries and documentation. Cross-Functional Collaboration •Partner with Communications, Fundraising, Scientific, and Patient Engagement teams. •Independently manage assigned digital projects from planning through execution. •Support digital components of events, conferences, and campaigns. •Contribute to special initiatives requiring digital expertise. n-Lorem offers a competitive benefits package including medical, dental, vision, 403(b), four weeks paid vacation, paid sick time, life insurance, employee assistance program. n-Lorem is a small foundation with an extraordinary mission, to provide hope and potentially help to nano-rare patients. Every employee in our organization is a significant contributor to this mission. We know that our work could have a profound impact on the life of a patient today. n-Lorem is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. n-Lorem is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know. For more information on n-Lorem, please visit our website Requirements: K ey Requirements •U.S. work authorization without the need for current or future visa sponsorship. •Bachelor's degree in marketing, communications, digital media, journalism, or related field. •3-5 years of professional experience in communications, content marketing, journalism, public relations or related field (healthcare, science or advocacy sector preferred). •Exceptional writing and editorial skills with demonstrated ability to produce high-quality digital content (portfolio requested). •Graphic design proficiency with an eye for layout, typography, and visual storytelling. •Proficiency with Canva or similar software. •Experience managing social media channels with measurable growth outcomes. •Experience with web CMS platforms (WordPress or equivalent). •Basic understanding of web coding (HTML and JavaScript) or a strong willingness to learn. •Working knowledge of SEO, Google Analytics 4, email marketing tools and social scheduling platforms (e.g. Hootsuite, Buffer) preferred. •Experience developing digital sponsor or event materials preferred. Additional Requirements •Excellent time management; able to juggle multiple concurrent deadlines. •Detail-oriented with a high standard for accuracy and brand consistency. •Analytical mindset; able to translate data into actionable recommendations. •Professional maturity to handle sensitive patient-related content. •Team-oriented with the ability to work independently when needed.
